What This Role Is

Manifest Global is building the infrastructure for global human capital mobility. The irony is not lost on anyone internally: a company whose mission is to connect talent to opportunity across borders needs to be exceptionally good at finding, attracting, and closing the right people itself. Right now, that function is not yet what it needs to be.

The hiring infrastructure exists. Greenhouse is live. Recruiters are in place across regions. Roles are being filled. But the function operates reactively — responding to requisitions rather than shaping teams, filling seats rather than building toward a hiring strategy that is six months ahead of the business. The pipelines for critical roles are thin. The employer brand is inconsistent across brands and geographies. Hiring manager confidence in the TA function is not where it should be.

That is what this role exists to change.

The Head of Talent Acquisition owns how Manifest hires — across all four brands, across Singapore, Delhi, London, and beyond — and is accountable for building a function that the business genuinely relies on. Not a support function that processes requisitions. A strategic capability that helps leadership make better decisions about their teams, moves fast on critical hires, and raises the quality of every person who joins the group.

This is one of the highest-leverage roles in the business. Rohan's view is explicit: talent is the number one operating lever at Manifest. The person who builds the hiring engine that delivers on that belief will have shaped every other function in the group.

What Makes This Role Different

Most TA leadership roles are either operational — run the process, hit the numbers, manage the team — or strategic — sit in leadership meetings, advise on org design, produce frameworks. This one has to be both, and it has to be both simultaneously.

Manifest is a house of brands. Cialfo, BridgeU, Explore, and Kaaiser each have different talent markets, different hiring volumes, different seniority profiles, and different employer brand positions. Building a TA function that works across all four — without collapsing their distinctiveness into a generic group hiring process — requires someone who thinks in systems and executes in specifics.

It also requires someone who is comfortable being the person who raises the bar. The Head of TA at Manifest is not the person who makes hiring easier by lowering the standard when the pressure is on. They are the person who makes the case for the right hire even when the business wants to move fast. That is a harder role to play. It is also the one that makes the difference.

What You Own

The global hiring engine across all four brands

• Own hiring strategy across Manifest Global — all brands, all regions, all seniority levels — and ensure the function is operating ahead of business need, not reacting to it
• Drive workforce planning in genuine partnership with leadership: translate business priorities into hiring strategy, shape team structures before they become urgent, and give leaders a view of their talent pipeline that is forward-looking rather than backward-reporting
• Build the pipelines for critical and hard-to-fill roles before they are open — so that when the business needs a Head of Engineering or a Senior Director of K12, there is already a shortlist

The standard for what great looks like

• Define what exceptional looks like across different role types, seniority levels, and brands — and build the frameworks that make that standard consistent: structured interviews, scorecards, calibration processes, hiring manager enablement
• Own quality of hire as a metric that the business tracks and trusts — not just time-to-fill, but whether the people joining Manifest are the people who should be joining Manifest
• Be the person who challenges a hire when the evidence doesn't support it, and who builds the credibility with hiring managers to have that conversation productively

The TA team

• Lead, develop, and hold accountable a team of recruiters and sourcers across regions — set clear performance expectations, build a culture of ownership, and create a function that operates as a business partner rather than a processing unit
• Develop each person on the team with intention — they should be better recruiters and better strategic partners at the end of working for you than they were at the start
• Build the TA team's reputation internally so that hiring managers want to partner with them, not route around them

Data, metrics, and visibility

• Own the hiring metrics that matter: time-to-hire, quality of hire, pipeline conversion rates, offer acceptance, hiring manager satisfaction — and build the dashboards that give leadership real visibility into what is happening and why
• Identify bottlenecks systematically and fix them at the root — not by working harder on the symptom, but by understanding what in the process or the pipeline is causing it
• Give leadership the data and the context to make better decisions about hiring, team structure, and talent investment — not just numbers, but insight

Systems, process, and employer brand

• Own Greenhouse and the hiring workflows that sit around it — strengthen them, automate where it makes sense, and standardise globally while preserving the flexibility that different brands and geographies need
• Shape how Manifest shows up in the talent market across all four brands — consistent where it needs to be consistent, differentiated where the brands are genuinely different
• Ensure every candidate interaction — from first message to final decision — reflects the standard that Manifest's employer brand is being built to

What Success Looks Like

The markers below reflect where the TA function is today. The business will have moved by the time you join — new hires in progress, new priorities surfaced, new brands at different stages of growth. We'll calibrate the specifics together once you're in the seat. These are directional, not fixed.

That said, the shape of success is clear.

You'll start by building a complete picture of the current state — the team, the pipelines, the processes, the metrics, the gaps between what the business needs and what the function is currently delivering. You'll have a point of view on where to move first and what the highest-leverage changes are.

From there, the function will be measurably better. Hiring managers will have more confidence in the TA team and the pipelines it builds. Critical roles will be filled faster and with better candidates. The team will be operating with more ownership and more commercial awareness than before.

Over time, hiring at Manifest will be a genuine competitive advantage — a function that the business builds strategy around rather than reacts to, that gives leaders real visibility into their talent pipeline, and that attracts people to Manifest who would not have found their way here otherwise.

The specifics will be calibrated once you're in the role. The direction won't change.

What You Bring

You have eight or more years in talent acquisition, with meaningful global hiring experience and a track record of building TA functions in fast-growing, multi-market environments. You have hired for complex, business-critical roles — not just at volume, but for the kinds of hires that change what a business is capable of. You have built the processes that make hiring consistent without making it slow.

You are genuinely strategic with leadership. You can sit in a business planning conversation and contribute something useful — not just take the brief, but push back on it, add context, and help leaders think about their teams more clearly. You have done this before and you have the credibility to do it with senior stakeholders who are used to being the ones setting direction.

You are also comfortable being hands-on. At Manifest's stage, the Head of TA is not a function that delegates everything downward. There will be critical searches where you are in the candidate conversations directly. There will be hiring manager relationships that need to be built personally. You do not treat that as beneath the role — you treat it as part of what makes the function work.

You think in systems. You see a hiring bottleneck and you want to understand what is causing it at the structural level, not just fix the immediate case. You build processes that scale because you have thought through how they break under pressure, not just how they work when everything is running smoothly.

You are comfortable raising the bar even when the business wants to lower it. You have had the conversation with a hiring manager who wants to make an offer on a candidate who is not quite right, and you have had it in a way that was useful rather than obstructive. That is a skill. You have it.

Most importantly, you read the description of what Manifest is building and your first reaction was "talent acquisition done well is one of the most important things a company at this stage can get right — and I know how to get it right." That's the person this role is for.

Why Manifest

Manifest Global is building the infrastructure for global human capital mobility — connecting students, schools, universities, and employers across 50+ countries. Our portfolio spans Cialfo (AI-powered college counseling, 2,000+ schools), BridgeU (university guidance for international schools globally), Kaaiser (trusted study abroad counseling since 1997 across India and Southeast Asia), and Explore (AI-powered university outreach, 1,000+ university partners). Together, we move talent across borders at scale. $700B flows annually in remittances from migrant workers. 85M workers will be missing from developed economies by 2030. We're building the operating system that changes that. $80M raised. Still early.

For this role specifically, talent is the number one operating lever at Manifest. Every other function — product, engineering, operations, commercial — performs at the level of the people in it. The Head of TA is the person who shapes that level across the entire group. It is not a support function. It is the meta-lever. The person who builds the hiring engine at Manifest in the next twelve months will have done more to determine what this company becomes than almost any other hire the business makes.

Manifest Global is building the infrastructure for global human capital mobility, operating across 50+ countries with $80M raised from Tiger Global, SIG, and Square Peg.

What This Role Is

Manifest Global is building the infrastructure for global human capital mobility. The irony is not lost on anyone internally: a company whose mission is to connect talent to opportunity across borders needs to be exceptionally good at finding, attracting, and closing the right people itself. Right now, that function is not yet what it needs to be.

The hiring infrastructure exists. Greenhouse is live. Recruiters are in place across regions. Roles are being filled. But the function operates reactively — responding to requisitions rather than shaping teams, filling seats rather than building toward a hiring strategy that is six months ahead of the business. The pipelines for critical roles are thin. The employer brand is inconsistent across brands and geographies. Hiring manager confidence in the TA function is not where it should be.

That is what this role exists to change.

The Head of Talent Acquisition owns how Manifest hires — across all four brands, across Singapore, Delhi, London, and beyond — and is accountable for building a function that the business genuinely relies on. Not a support function that processes requisitions. A strategic capability that helps leadership make better decisions about their teams, moves fast on critical hires, and raises the quality of every person who joins the group.

This is one of the highest-leverage roles in the business. Rohan's view is explicit: talent is the number one operating lever at Manifest. The person who builds the hiring engine that delivers on that belief will have shaped every other function in the group.

What Makes This Role Different

Most TA leadership roles are either operational — run the process, hit the numbers, manage the team — or strategic — sit in leadership meetings, advise on org design, produce frameworks. This one has to be both, and it has to be both simultaneously.

Manifest is a house of brands. Cialfo, BridgeU, Explore, and Kaaiser each have different talent markets, different hiring volumes, different seniority profiles, and different employer brand positions. Building a TA function that works across all four — without collapsing their distinctiveness into a generic group hiring process — requires someone who thinks in systems and executes in specifics.

It also requires someone who is comfortable being the person who raises the bar. The Head of TA at Manifest is not the person who makes hiring easier by lowering the standard when the pressure is on. They are the person who makes the case for the right hire even when the business wants to move fast. That is a harder role to play. It is also the one that makes the difference.

What You Own

The global hiring engine across all four brands

• Own hiring strategy across Manifest Global — all brands, all regions, all seniority levels — and ensure the function is operating ahead of business need, not reacting to it
• Drive workforce planning in genuine partnership with leadership: translate business priorities into hiring strategy, shape team structures before they become urgent, and give leaders a view of their talent pipeline that is forward-looking rather than backward-reporting
• Build the pipelines for critical and hard-to-fill roles before they are open — so that when the business needs a Head of Engineering or a Senior Director of K12, there is already a shortlist

The standard for what great looks like

• Define what exceptional looks like across different role types, seniority levels, and brands — and build the frameworks that make that standard consistent: structured interviews, scorecards, calibration processes, hiring manager enablement
• Own quality of hire as a metric that the business tracks and trusts — not just time-to-fill, but whether the people joining Manifest are the people who should be joining Manifest
• Be the person who challenges a hire when the evidence doesn't support it, and who builds the credibility with hiring managers to have that conversation productively

The TA team

• Lead, develop, and hold accountable a team of recruiters and sourcers across regions — set clear performance expectations, build a culture of ownership, and create a function that operates as a business partner rather than a processing unit
• Develop each person on the team with intention — they should be better recruiters and better strategic partners at the end of working for you than they were at the start
• Build the TA team's reputation internally so that hiring managers want to partner with them, not route around them

Data, metrics, and visibility

• Own the hiring metrics that matter: time-to-hire, quality of hire, pipeline conversion rates, offer acceptance, hiring manager satisfaction — and build the dashboards that give leadership real visibility into what is happening and why
• Identify bottlenecks systematically and fix them at the root — not by working harder on the symptom, but by understanding what in the process or the pipeline is causing it
• Give leadership the data and the context to make better decisions about hiring, team structure, and talent investment — not just numbers, but insight

Systems, process, and employer brand

• Own Greenhouse and the hiring workflows that sit around it — strengthen them, automate where it makes sense, and standardise globally while preserving the flexibility that different brands and geographies need
• Shape how Manifest shows up in the talent market across all four brands — consistent where it needs to be consistent, differentiated where the brands are genuinely different
• Ensure every candidate interaction — from first message to final decision — reflects the standard that Manifest's employer brand is being built to

What Success Looks Like

The markers below reflect where the TA function is today. The business will have moved by the time you join — new hires in progress, new priorities surfaced, new brands at different stages of growth. We'll calibrate the specifics together once you're in the seat. These are directional, not fixed.

That said, the shape of success is clear.

You'll start by building a complete picture of the current state — the team, the pipelines, the processes, the metrics, the gaps between what the business needs and what the function is currently delivering. You'll have a point of view on where to move first and what the highest-leverage changes are.

From there, the function will be measurably better. Hiring managers will have more confidence in the TA team and the pipelines it builds. Critical roles will be filled faster and with better candidates. The team will be operating with more ownership and more commercial awareness than before.

Over time, hiring at Manifest will be a genuine competitive advantage — a function that the business builds strategy around rather than reacts to, that gives leaders real visibility into their talent pipeline, and that attracts people to Manifest who would not have found their way here otherwise.

The specifics will be calibrated once you're in the role. The direction won't change.

What You Bring

You have eight or more years in talent acquisition, with meaningful global hiring experience and a track record of building TA functions in fast-growing, multi-market environments. You have hired for complex, business-critical roles — not just at volume, but for the kinds of hires that change what a business is capable of. You have built the processes that make hiring consistent without making it slow.

You are genuinely strategic with leadership. You can sit in a business planning conversation and contribute something useful — not just take the brief, but push back on it, add context, and help leaders think about their teams more clearly. You have done this before and you have the credibility to do it with senior stakeholders who are used to being the ones setting direction.

You are also comfortable being hands-on. At Manifest's stage, the Head of TA is not a function that delegates everything downward. There will be critical searches where you are in the candidate conversations directly. There will be hiring manager relationships that need to be built personally. You do not treat that as beneath the role — you treat it as part of what makes the function work.

You think in systems. You see a hiring bottleneck and you want to understand what is causing it at the structural level, not just fix the immediate case. You build processes that scale because you have thought through how they break under pressure, not just how they work when everything is running smoothly.

You are comfortable raising the bar even when the business wants to lower it. You have had the conversation with a hiring manager who wants to make an offer on a candidate who is not quite right, and you have had it in a way that was useful rather than obstructive. That is a skill. You have it.

Most importantly, you read the description of what Manifest is building and your first reaction was "talent acquisition done well is one of the most important things a company at this stage can get right — and I know how to get it right." That's the person this role is for.

Why Manifest

Manifest Global is building the infrastructure for global human capital mobility — connecting students, schools, universities, and employers across 50+ countries. Our portfolio spans Cialfo (AI-powered college counseling, 2,000+ schools), BridgeU (university guidance for international schools globally), Kaaiser (trusted study abroad counseling since 1997 across India and Southeast Asia), and Explore (AI-powered university outreach, 1,000+ university partners). Together, we move talent across borders at scale. $700B flows annually in remittances from migrant workers. 85M workers will be missing from developed economies by 2030. We're building the operating system that changes that. $80M raised. Still early.

For this role specifically, talent is the number one operating lever at Manifest. Every other function — product, engineering, operations, commercial — performs at the level of the people in it. The Head of TA is the person who shapes that level across the entire group. It is not a support function. It is the meta-lever. The person who builds the hiring engine at Manifest in the next twelve months will have done more to determine what this company becomes than almost any other hire the business makes.

Manifest Global is building the infrastructure for global human capital mobility, operating across 50+ countries with $80M raised from Tiger Global, SIG, and Square Peg.

Manifest Global empowers in building companies that connect the world towards growth, prosperity, and innovation. Our portfolio includes trailblazer brands such as Cialfo, BridgeU, Explore, and Kaaiser, which are dedicated to expanding global student mobility by serving their respective stakeholders in the ecosystem. 

Our Mission

To create a world where every student, regardless of their ethnicity, nationality, socio-economic status, and learning preference, gets equal access to higher education through our world-class network of portfolio brands; a network that globally connects community stakeholders that provide the finest resources and support material, anywhere in the world and at any time.

About This Role

We’re looking for a detail-oriented, proactive, and solutions-driven Senior Talent Operations Specialist to join our growing Talent team. This role is at the heart of ensuring our people operations run seamlessly — from onboarding to offboarding, HR systems, compliance, analytics, and employee experience.

You’ll work closely with our regional teams to strengthen processes, data accuracy, and compliance while continuously improving the employee experience across multiple countries.

What You Will Be Doing

• HR Operations & Systems
  • Own and manage end-to-end HR operations across the employee lifecycle — onboarding, transfers, exits, and documentation.
  • Ensure data integrity across HR systems (HiBob, MS Teams integrations, payroll tools, etc.).
  • Partner with IT and Finance to streamline workflows, improve automation, and maintain employee records.
  • Oversee benefits administration, including insurance renewals, work-from-anywhere tracking, and regional compliance.
• Compliance & Governance
  • Support policy implementation across regions (Singapore, India, UK, and others).
  • Ensure compliance with local labor laws, visas, and employee documentation.
  • Maintain audit-ready records and assist in policy updates, version control, and communications.
• HR Analytics & Reporting
  • Generate and maintain regular reports on headcount, attrition, leave, and other workforce metrics.
  • Partner with the Talent and Finance teams to support workforce planning, budgeting, and KPI tracking.
  • Identify trends through data insights to support decision-making and continuous improvement.
• Employee Experience & Engagement Support
  • Partner with internal stakeholders to deliver smooth onboarding and offboarding experiences.
  • Support key initiatives such as PMP cycles, check-ins, employee engagement surveys, and learning enablement logistics.
  • Be a trusted point of contact for employees on HR operational matters.
• Continuous Improvement
  • Review existing workflows and identify opportunities to enhance efficiency and employee experience.
  • Lead or support system enhancements, integrations, and documentation updates.
  • Contribute to special projects including process automation, global mobility, and system migrations.

About You

• Qualifications
  • Bachelor’s degree in HR, Business Administration, or related field.
• Experience
  • 5–8 years of experience in HR operations, preferably in a fast-paced, regional tech or SaaS company.
  • Strong understanding of employment regulations (especially Singapore and India).
  • Proficient in HRIS platforms (HiBob preferred) and MS Office Suite.
• Skills & Qualities
  • Exceptional attention to detail, organization, and ability to manage multiple priorities.
  • Collaborative, resourceful, and comfortable working with distributed teams.
  • A natural problem-solver who takes initiative and enjoys improving processes.

Nice-to-Haves

• Experience with Microsoft 365 integrations (Teams, Power BI, Intune).
• Exposure to performance management or HR analytics dashboards.
• Prior experience supporting global HR transitions or M&A integrations.

Manifest Global empowers in building companies that connect the world towards growth, prosperity, and innovation. Our portfolio includes trailblazer brands such as Cialfo, BridgeU, Explore, and Kaaiser, which are dedicated to expanding global student mobility by serving their respective stakeholders in the ecosystem. 

Our Mission

To create a world where every student, regardless of their ethnicity, nationality, socio-economic status, and learning preference, gets equal access to higher education through our world-class network of portfolio brands; a network that globally connects community stakeholders that provide the finest resources and support material, anywhere in the world and at any time.

About This Role

We’re looking for a seasoned and strategic Senior Manager, HR Operations to lead our global people operations team. This role is responsible for building and scaling efficient, compliant, and employee-centered HR operations across all our regions.

You will oversee everything that keeps our people systems, policies, and processes running seamlessly — from onboarding to exits, payroll alignment, compliance, HR systems, analytics, and experience. This role calls for someone who can think strategically, manage details, and lead with empathy and operational excellence.

What You Will Be Doing

• Leadership & Strategy
  • Lead the global Talent Operations team, providing direction, coaching, and development.
  • Partner closely with the VP of Talent and regional leaders to design and execute scalable people operations strategies.
  • Translate HR strategy into clear operational frameworks, ensuring alignment across countries and business units.
  • Drive operational excellence through standardization, automation, and process improvement.
• HR Operations Oversight
  • Oversee end-to-end employee lifecycle processes — onboarding, transfers, offboarding, and documentation.
  • Ensure HR systems (HiBob, Microsoft 365 integrations, payroll, and benefits tools) run efficiently and accurately.
  • Collaborate with IT, Finance, and Legal to maintain data accuracy and alignment across systems.
  • Manage vendor relationships related to HR systems, insurance, and payroll.
• Compliance & Policy Governance
  • Ensure compliance with regional employment laws and company policies across multiple jurisdictions (Singapore, India, UK, etc.).
  • Review and update policies regularly, ensuring consistent implementation and communication across offices.
  • Support audits, visa processes, and statutory reporting requirements.
• People Analytics & Workforce Planning
  • Oversee workforce reporting and analytics, providing insights to support leadership decision-making.
  • Track key HR metrics such as headcount, attrition, hiring trends, and engagement data.
  • Partner with Talent Acquisition and Finance on workforce planning, budgeting, and headcount forecasting.
• Employee Experience & Engagement
  • Partner with key stakeholders to ensure smooth employee experiences throughout their lifecycle.
  • Support company-wide HR initiatives including PMP cycles, mid-year check-ins, and engagement programs.
  • Drive operational improvements that enhance employee satisfaction and ease of interaction with HR processes.
• Projects & Continuous Improvement
  • Lead HR transformation and integration projects, including system migrations, policy harmonization, and process automation.
  • Identify opportunities to streamline workflows and elevate HR’s efficiency and impact.
  • Champion a data-driven approach to decision-making within the HR function.

About You

• Education:
  • Bachelor’s or Master’s degree in HR, Business, or related field.
• Experience
  • 10+ years of HR operations experience, with at least 3 years in a leadership role.
  • Proven track record of managing HR operations across multiple countries.
  • Strong understanding of employment law, HRIS systems (HiBob preferred), and compliance frameworks.
• Skills & Qualities
  • Excellent leadership, project management, and communication skills.
  • Data-driven mindset with the ability to turn insights into actionable strategies.
  • Comfortable working in a fast-paced, evolving environment with global teams.

Nice-to-Haves

• Experience in tech, SaaS, or multi-entity setups.
• Exposure to Microsoft 365 (Teams, Power BI, Intune) and HR analytics tools.
• Prior experience managing HR transitions, mergers, or acquisitions.

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About this role

We are a team of passionate people committed to finding and bringing in the best talent that helps Cialfo grow. We're looking for a Talent Acquisition Operations Intern to support the end-to-end recruitment process — from keeping pipelines healthy and interviews running on time, to ensuring every candidate has a great experience.

In this role, you will work closely with our recruiters and hiring managers to keep the hiring engine moving. You'll own coordination, data hygiene, and follow-ups that directly impact how fast and how well we hire. If you're someone who loves staying organised, communicates proactively, and wants real exposure to talent acquisition at a fast-growing product company — this is for you.

What you'll do

• Manage and maintain candidate pipelines and hiring trackers, ensuring data is always accurate and up to date across active roles.
• Post job openings across multiple hiring platforms including LinkedIn, Naukri, and internal portals, and ensure listings are live and optimized.
• Own interview scheduling and coordination end-to-end — from sending invites and managing calendars to handling reschedules with minimal friction.
• Track candidate progress across every stage of the funnel and maintain clean, structured records in the ATS.
• Proactively follow up with candidates throughout the process to keep them engaged, informed, and reduce drop-offs at critical stages.
• Support the Talent team with reporting and dashboards to track hiring velocity, pipeline health, and sourcing effectiveness.
• Identify gaps in existing workflows and suggest process improvements to enhance both candidate and recruiter experience.

About you

• Qualifications
  • Bachelor's degree in HR, Business, Psychology, or a related field — final-year students may also apply.
• Experience
  • 0–1 year of experience in HR operations or recruitment support.
  • Comfortable using Excel/Sheets, LinkedIn, ATS tools, or other recruitment platforms.
  • Strong communication and coordination skills.
  • High attention to detail with a structured approach to managing data.
  • Ability to prioritize tasks and manage multiple hiring pipelines at once.
• Skills & qualities
  • You are organized and process-driven.
  • You enjoy interacting with people and building relationships.
  • You follow through consistently and keep stakeholders informed.
  • You are proactive, curious, and eager to learn.
  • You thrive in a fast-paced environment and are excited to support end-to-end hiring.

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

We’ve always got our colleagues and their experience in Cialfo at the forefront of everything we do. Our passion for people and their success helps us steer the growth of Cialfo, in terms of recruiting, retaining, and supporting our talented colleagues. We’re a diverse crew of foodies, gym enthusiasts, and bakers. If you’re ready to make a global impact in education and technology, join us today.

Job Description

As the Talent Business Partner, you will be partnering with business leaders and our employees to take the company forward. Managing activities such as employee relations, performance management, training & development, and talent management. You enjoy interacting with all your colleagues and are passionate about setting your colleagues up for success. This position will ensure we have a happy and productive workplace where everyone works to realize Cialfo’s established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect. You will champion Cialfo’s culture for the region and functional teams. This role reports to the VP of Talent. 

What You Will Be Doing

• Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions.
• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.
• Analyses trends and metrics in partnership with the Talent group to develop solutions, programs and policies.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Provides day-to-day performance management guidance to line management (e.g. coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Provides guidance and input on building OKRs, business unit restructures, workforce planning and succession planning.
• Regularly engage with our colleagues to know their pulse. You should know about how happy colleagues are through catch-ups and of course through pulse surveys.
• Spearhead and design employee engagement activities with colleagues. Design activities will bring a virtual bond across our remote teams.
• Regularly improve our Talent processes from feedback from colleagues, what the industry best practices are, and innovative practices that would make us thought leaders. 
• Build, nurture relationships and interact with all levels of management to drive Talent related initiatives across the organization.
• Documentation (policies and procedures) for the Talent team's initiatives. 
• Be part of building the departmental culture in Cialfo through engagement activities, employee experience, and communications.

About You

• Qualification and Experience
  • A Bachelors degree in the respective field.
  • 10 years’ working experience in HR, preferably in a Business Partner role.
• Skills & Qualities
  • Strong business acumen, strategic thinking and problem solving mindset.
  • Excellent stakeholder management (C-Level exposure), communication and influencing skills.
  • Proficient in dealing with people data, metrics and providing insights through analytics
  • Works well in a fast-paced environment and is able to move fast to make things happen!
  • Strong analytical and problem-solving skills, solution-driven, highly organized, and detail-orientated with good decision making and time management skills.
  • Independent, hands-on and takes accountability to deliver solutions and results.
  • Change management skills.
  • HRIS system implementation a big plus.