⭐ Join DataDome at a once-in-a-career moment, as we build industry leading AI Agentic cybersecurity solutions on top of our industry-leading bot protection platform. As a Sr. Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact, shape their success strategies, and help define the future of AI-driven cybersecurity. If you’re a strategic thinker who thrives in fast-moving environments and loves turning complex challenges into lasting customer success, this is your unicorn opportunity.

Your scope:  As the Customer Success Manager you will

• Act as the primary business owner of the customer relationship post-sale.
• Build trusted, long-term relationships with key stakeholders by understanding their business goals and aligning them with DataDome’s capabilities.
• Own the post-sale success of DataDome’s largest enterprise customers, ensuring they achieve desired outcomes and realize full value from the platform.
• Serve as a strategic advisor by translating complex challenges into actionable plans, coordinating cross-functional teams, and driving measurable outcomes.
• Drive product adoption and value realization by maintaining deep product knowledge and guiding customers on best practices, features, and new capabilities.
• Monitor customer health and proactively identify risks and opportunities, developing and executing mitigation and success plans.
• Lead escalation management across internal teams to ensure timely resolution of critical issues and maintain high customer confidence.
• Drive structured business reviews that quantify value, align stakeholders, and position renewals from a place of strength.
• Identify and drive expansion opportunities in partnership with Sales.
• Collaborate cross-functionally with Product, Marketing, Support, and Sales to deliver a seamless customer experience.
• Champion the voice of the customer internally, influencing product direction and operational improvements.

👤 It would be great if...

• 5+ years in a Customer Success Management role
• Experience in cybersecurity and/or SaaS environments is a plus
• Strong business acumen with the ability to connect customer goals to measurable outcomes and DataDome’s value
• Strategic problem-solver who can distill complex challenges into clear, actionable plans and drive execution across teams
• Proven ability to engage and influence senior stakeholders through data, insights, and clear communication
• Executive presence with the ability to build trust quickly and navigate complex customer environments
• Strong cross-functional leadership, with a track record of driving alignment and accountability across internal and customer teams
• Highly organized and effective at prioritization, able to operate in a fast-paced, evolving environment
• Data-driven mindset with the ability to identify patterns, surface opportunities, and translate insights into action
• Collaborative, resourceful, and comfortable building processes in a scaling organization
• Passionate about delivering exceptional customer experiences and building long-term, value-based relationships

Success in This Role Means

• Achieving Revenue Retention across assigned enterprise accounts through proactive engagement, value realization, and trusted advisory relationships.
• Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong advocacy (case studies, references, or expansion opportunities).

What’s in it for you?

• This is a hybrid role that requires partial office presence, to be defined with the manager. our office in NYC is based in Soho neighborhood + $50 monthly allowance for those coming to the office regularly (at least 10 days per month) + $500 stipend to help you set up your ideal home workspace.
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• A $100 annual allowance is provided for a leisure activity of your choice in Sports.
• Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: #We care and we have fun! We organise ****Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
• Parent Care: Gifts & care packages to celebrate growing families.
• PTO: 20 paid time off days, 5 sick days and 2 floating holidays ****+ 12 national holidays.
• 401 K eligibility + matching.

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with Leta, Chief Customer care
• You will complete a case study and a review with the team
• The final step will be a one-on-one meeting with Benjamin CEO and Co-Founder
• Welcome to DataDome!

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 350 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

We use automated tools to assist in reviewing applications for this position. These tools help us screen resumes and assess candidate qualifications. All final hiring decisions are made by our team.

⭐ Join DataDome at a once-in-a-career moment, as we build industry leading AI Agentic cybersecurity solutions on top of our industry-leading bot protection platform. As a Sr. Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact, shape their success strategies, and help define the future of AI-driven cybersecurity. If you’re a strategic thinker who thrives in fast-moving environments and loves turning complex challenges into lasting customer success, this is your unicorn opportunity.

As the Senior Customer Success Manager EMEA, you will :

• Act as the primary business owner of the customer relationship post-sale.
• Build trusted, long-term relationships with key stakeholders by understanding their business goals and aligning them with DataDome’s capabilities.
• Own the post-sale success of DataDome’s largest enterprise customers, ensuring they achieve desired outcomes and realize full value from the platform.
• Serve as a strategic advisor by translating complex challenges into actionable plans, coordinating cross-functional teams, and driving measurable outcomes.
• Drive product adoption and value realization by maintaining deep product knowledge and guiding customers on best practices, features, and new capabilities.
• Monitor customer health and proactively identify risks and opportunities, developing and executing mitigation and success plans.
• Lead escalation management across internal teams to ensure timely resolution of critical issues and maintain high customer confidence.
• Drive structured business reviews that quantify value, align stakeholders, and position renewals from a place of strength.
• Identify and drive expansion opportunities in partnership with Sales.
• Collaborate cross-functionally with Product, Marketing, Support, and Sales to deliver a seamless customer experience.
• Champion the voice of the customer internally, influencing product direction and operational improvements.

👤 It would be great if...

• 5+ years in a Customer Success Management role
• Experience in cybersecurity and/or SaaS environments is a plus
• Strong business acumen with the ability to connect customer goals to measurable outcomes and DataDome’s value
• Strategic problem-solver who can distill complex challenges into clear, actionable plans and drive execution across teams
• Proven ability to engage and influence senior stakeholders through data, insights, and clear communication
• Executive presence with the ability to build trust quickly and navigate complex customer environments
• Strong cross-functional leadership, with a track record of driving alignment and accountability across internal and customer teams
• Highly organized and effective at prioritization, able to operate in a fast-paced, evolving environment
• Data-driven mindset with the ability to identify patterns, surface opportunities, and translate insights into action
• Collaborative, resourceful, and comfortable building processes in a scaling organization
• Passionate about delivering exceptional customer experiences and building long-term, value-based relationships

Success in This Role Means

• Achieving Revenue Retention across assigned enterprise accounts through proactive engagement, value realization, and trusted advisory relationships.
• Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong advocacy (case studies, references, or expansion opportunities).

What’s in it for you?

• Flex Life: This is a hybrid role that requires partial office presence, to be defined with the manager.. Our Parisian office is located next to the Opera Garnier. You will also receive a 500€ stipend to help you set up your ideal workspace. 
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• A $100 annual allowance is provided for a leisure activity of your choice in Sports.
• Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: #We care and we have fun! We organise ****Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
• Parent Care: Gifts & care packages to celebrate growing families.
• PTO: 20 paid time off days, 5 sick days and 2 floating holidays ****+ 12 national holidays.
• 401 K eligibility + matching.

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with Leta, Chief Customer care
• You will complete a case study and a review with thea team
• The final step will be a one-on-one meeting with Benjamin CEO and Co-Founder
• Welcome to DataDome!

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 350 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

We use automated tools to assist in reviewing applications for this position. These tools help us screen resumes and assess candidate qualifications. All final hiring decisions are made by our team.

⭐ About the team: To support our strong growth, we are looking for a GTM System Engineer to join our Business Ops team. 

Our objective is to provide the different departments with all the tools necessary to generate new business and provide them with the insights necessary to accelerate our growth. This position is key to achieving our growth objectives in EMEA, you will have the opportunity to work with all departments (Growth / Sales / CSM / Finance / Marketing) on the following topics.

Your scope: As the GTM Systems Engineer you will be the platform owner of our Go-To-Market tech stack, with Salesforce at its core. You'll be the architect of our revenue operations infrastructure, ensuring seamless integrations, reliable data flows, and scalable configurations that power our sales, customer success, and revenue teams.

👉 You will be more specifically in charge of things like...

• Platform ownership & administration: Serve as the primary administrator for Salesforce and key GTM systems (Outreach, Gong, Tableau, Clay, Make, Aircall, and more)
• Salesforce configuration & development: Build and maintain objects, workflows, flows, validation rules, and automation to support our business needs
• Systems integration: Manage integrations and workflows across our GTM tech stack (HubSpot, Gong, Zendesk, PlanHat, Outreach, BI tools)
• CPQ & pricing systems: Configure and maintain pricing, quoting, and discount approval workflows within Salesforce CPQ/RCA, supporting product launches and packaging changes
• Data quality & governance: Maintain data integrity through deduplication, normalization, and enrichment processes while ensuring adherence to governance standards
• GTM systems support: Manage intake, triage, and resolution of system support requests; maintain backlog and prioritize enhancements
• Delivery & change management: Translate business requirements into system solutions, support end-to-end delivery from requirements to rollout

👤 It would be great if...

• You have at least 3-4 years of experience as a Salesforce Administrator
• You have hands-on experience with Salesforce Administration, configuration (flows, validation rules, automation) and ideally CPQ/Revenue Cloud
• You're familiar with GTM tools and platforms (sales engagement, conversation intelligence, data enrichment, BI tools)
• You have experience managing integrations and workflows across multiple systems
• You know how to manage competing priorities, communicate changes effectively, and work cross-functionally with Sales, CS, Finance, and RevOps teams
• You're detail-oriented and passionate about data quality and system reliability
• You have strong problem-solving skills and can translate business needs into technical solutions

Bonus Points

• You have Salesforce Admin certification (ADM-201) or Advanced Administrator (ADM-211)
• You have experience with Salesforce CPQ or Revenue Cloud Administration
• You've worked with external Salesforce consultants or SI partners on larger implementation projects
• You have experience supporting territory management, pipeline tracking, and expansion motions (renewals, upsell, cross-sell)

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with Manager, Revenue Ops (Bryan)
• You will complete a take-home technical case study focusing on a Salesforce configuration challenge, and review it with the team
• You will meet with Han Wang - VP RevOps
• Final Step: 30-min discussion with our CEO, Benjamin Fabre

What’s in it for you?

• Flex Life: While we offer hybrid options each position specifies the level of flexibility. Our Parisian office is located next to the Opera Garnier. You will also receive a 500€ stipend to help you set up your ideal workspace. 
• Generous Health Benefits: We have partnered with Kenko for your healthcare needs.
• A 100€ annual allowance is provided for a leisure activity of your choice in Sports or Culture.
• Annual allowance of €200 if you come to the office by bike to cover maintenance costs.
• Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: #We care and we have fun! We organise ****Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
• Parent Care: Gift & care packages for parents.
• PTO: Based on the country you are based from (e.g. 25 days in France).

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 350 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

About the team: Reporting to our Director of Channels & Alliances, you will join the newly expanded Channel function alongside a global go-to-market team based across the United States, Paris & Singapore.

Your scope: As the Partner Account Manager you will be responsible for growing DataDome’s partner ecosystem in North America, more precisely the West Region. Ideally you will be located either in SF, Irvine, Phoenix or Denver.

Your scope:  As the Partner Account Manager you will...

• Build and strengthen the partner bench by recruiting high-potential partners and developing existing ones into consistent revenue producers
• Work in close collaboration with the sales team to align on active opportunities, support deal cycles and accelerate partner pipeline contribution
• Build and execute joint business plan with partners (Solution Providers, SIs, VARs)
• Plan and execute partner-focused campaigns, co-sell motion, and demand generation
• Act as partner’s advocate internally; coordinating with sales, sales engineers, and marketing
• Forecast, track, and report partner growth and performance

👤 It would be great if...

• 5+ years of experience in partner/channel sales, or strategic account management
• You’re centrally located near a major metro hub with easy access to partners and public transportation, enabling regular in-person engagement
• Technical aptitude, able to understand integration architecture, APIs, cybersecurity. Experience in working with partners in cloud, CDN, infrastructure, or cybersecurity domain is a PLUS
• Excellent communication (written & verbal) and presentation skills
• Ability and willingness to travel; ~25% travel expected

What’s in it for you?

• Fully remote position (US-based) with the flexibility to work from anywhere in+ $500 stipend to help you set up your ideal home workspace.

• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• A $100 annual allowance is provided for a leisure activity of your choice in Sports.
• Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: #We care and we have fun! We organize Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
• Parent Care: Gifts & care packages to celebrate growing families.
• PTO: 20 paid time off days, 5 sick days and 2 floating holidays + 12 national holidays.
• 401 K eligibility + matching.

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with Cynthia Dunphy, Director of Channel Sales
• You will complete a case study to present to the rest of the team
• You will meet our Chief Marketing & Alliances Officer
• The final step will be a one-on-one meeting with our CEO and co-founder.
• Welcome to DataDome!

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 400 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

DataDome is a global leader in bot and cyberfraud protection, trusted by some of the world’s largest brands to protect their digital assets from automated threats. As AI agents, autonomous LLMs, and sophisticated bots become more prevalent, DataDome is at the forefront of introducing new trust and security solutions to the market the age of AI-driven traffic. As a PMM at DataDome, you’ll be able to make a real impact in a fast-growing, mission-driven company.

⭐ About the team:

Every Product Marketing Manager (PMM) at DataDome plays a highly visible, strategic and cross-functional role in our journey. Our team that operates in a fast-paced, collaborative, and fun culture that is excited about helping customers protect themselves against sophisticated bots and cyberfraud. Reporting to the Senior Director of Product Marketing, you will be based in our NYC or Paris office.

This new role enables you to collaborate with world-class product and marketing teams, translating complex technical capabilities into clear customer value and category leadership. You will own how DataDome defines and enables trusted relationships in a world of AI agents, where ecommerce will begin to transition from direct human to agent-to-agent interactions.

You’ll lead the go-to-market strategy and execution throughout the product lifecycle, creating impactful product messaging and collateral, enabling sales and partner teams, and supporting evangelism and demand generation efforts with the marketing team.

Your scope:

👉 You will be more specifically in charge of things like...

• Define and evolve DataDome’s product positioning and messaging for AI-driven threats, agent trust, and anti-fraud solutions. Develop a deep understanding of AI agents, bots, LLM-driven automation, and emerging trust frameworks. Conduct market and competitive analysis to identify differentiation and white-space opportunities.
• Create marketing & communication plan for new product launches and feature releases aligned to the target audiences. Create compelling, differentiated value propositions, use cases & narratives with a clear understanding of target customer personas’ needs and core capabilities of the offering.
• Collaborate with marketing to produce content including product collateral, thought leadership and solution presentations, website content, videos, blogs, bylined articles and more to execute communication strategies and accelerate the buyer journey.
• Partner with Product Management to influence roadmap priorities based on customer, market and analyst insights.
• Partner with our revenue and account teams to maintain a coordinated go-to-market and sales enablement strategy. Lead enablement training sessions on new products and solutions.

👤 It would be great if...

• 5-7 years of product marketing and/or management experience in the cybersecurity or fraud prevention industry, with some experience at a high-growth or scale-up company.
• Expert content creation skills across multiple mediums, including video, whitepapers, blogs, customer decks, product and solution briefs.
• Strong written, verbal, and visual capabilities across multiple communication channels for highly technical buyers (security teams, engineers, data scientists).
• Demonstrated experience in technology marketing, including the ability to take technical concepts and communicate them to both business and technical audiences.
• Advanced project management skills with the ability to manage competing deliverables and timeline. Detail oriented and able to turn around mockups, edits, etc. quickly.
• Experience or interest in using AI and AI agents within the marketing function as well.
• Comfort acting as a public-facing spokesperson (events, webinars, analyst briefings).
• Native or strong English speaker. French language a plus.

What’s in it for you?

• Hybrid work setup with access to our Soho office in NYC + $50 monthly allowance for those coming to the office regularly (at least 10 days per month) + $500 stipend to help you set up your ideal home workspace.
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• Professional Development: #Growth is part of our DNA, therefore we invest in your personal learning and development.
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events and workshops planned throughout the year including an annual company offsite, winter party, lunch & learns, & much more.
• Parent Care: Gifts & care packages to celebrate growing families.
• PTO: 27 days + 12 national holidays.
• 401K: eligibility + matching.

What are the next steps?

• You x Talent Acquisition Manager
• You x Sr Product Marketing Director
• You will complete a presentation and present it to the team
• You x Member of the leadership team
• You x our CEO
• Welcome to DataDome!

DataDome delivers real-time bot and agent trust management, giving businesses complete visibility and control over all traffic—human, bot, or AI. Named a Leader in the 2024 The Forrester Wave™ for Bot Management, DataDome is trusted by enterprises like Etsy, PayPal, and Soundcloud. DataDome's multi-layered AI engine leverages thousands of models and 5 trillion signals daily to analyze intent and stop fraud in under 2 milliseconds—letting legitimate users through seamlessly across websites, apps, APIs, and MCPs. Backed by a 24/7 SOC and expert threat researchers, DataDome stops 20k+ attacks every second. With 30+ global PoPs, and 50+ ready-made integrations, DataDome is a recognized Leader on G2 across several categories—delivering protection that outperforms.

DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

We’re looking for a Sales Enablement Manager!

Reporting to the Vice President of Go-To-Market (GTM), you will play a key role in building and scaling our global enablement function, driving initiatives that support onboarding, continuous learning, go-to-market readiness for global revenue teams located across the globe.

Your mission:

You will play a key part in sustaining another DataDome core value: #Wearecommitted.

To do so, you will be responsible for improving and measuring Global Sales Performance.

You will be more specifically in charge of:

#1 Co-Build, run and measure the impact of the global Sales Enablement strategy

• Define global Sales Enablement strategy with the Sales leadership (VP of GTM, Regional Heads of Sales) and animate the Sales Enablement Roadmap.
• Define quarterly priorities for Sales Enablement, in alignment with the global Sales strategy.
• Establish KPI to measure the impact and efficiency of Sales Enablement initiatives

#2 Build and run efficient onboarding and training programs

• Update existing programs and deliver a world class onboarding to have new recruits prepared to have success in their new roles in reduced ramp time.
• Build and implement a Sales Training Program to have the Sales Team learn and grow

#3 Develop Sales Content

• Build and update the Sales Playbook
• Collaborate with marketing and product teams to develop high-quality sales collateral, presentations, playbooks, and other sales materials that effectively communicate the value proposition of our products and services.
• Ensure that the Sales team has the resources, processes and tools needed to have success in their role, by challenging our Sales methodology

#4 Be the interface with the other internal teams

• Work with internal teams (Marketing, Growth, , Product, AM, Legal etc.) to ensure smooth communication and alignment
• Run inter-team projects on behalf of the Sales Team

What we look for:

• You have a Bachelor degree or equivalent
• You have at least 3 years of Sales Enablement and ideally a SaaS solution Sales experience. Experience with Tech (CTO) & Security (CISO) persona is a plus.
• You have exceptional communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• You are obsessed with producing and delivering high quality content. You love building slides and presenting it with ethusiasm to the team
• You are organized, tranform conversations high level conversations into action items and keep track of your projects to ensure they’re delivered on time
• You are Fluent in English
• You are eager to learn, and have a great ability to adapt in a constantly evolving and fast-paced environment

What’s in it for you?

• Fully remote position (US-based) with the flexibility to work from anywhere in+ $500 stipend to help you set up your ideal home workspace.

• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• Professional Development: #Growth is part of our DNA, therefore we invest in your personal learning and development.
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events and workshops planned throughout the year including an annual offsite, winter party, lunch & learns, & much more.
• Parent Care: Gifts & care packages to celebrate growing families.
• PTO: 27 days + 12 national holidays.
• 401 K eligibility + matching.

**Salary USD 120-145k base 

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with Alexis our VP of Business & GTM
• You will complete a case study and present it to our VP and other leaders
• The final step will be a one-on-one meeting with Benjamin our Chief Executive Officer
• Welcome to DataDome!

DataDome protects businesses from cyberfraud and bots in real time, securing websites, mobile apps, ads, and APIs. Named a Leader in The Forrester Wave™ Bot Management 2024, DataDome is trusted by leading brands like Foot Locker, Tripadvisor, and SoundCloud. Its AI-powered Cyberfraud Protection Platform processes 5 trillion signals daily—without compromising performance. Backed by DataDome Advanced Threat Research, the platform stays ahead of emerging threats and autonomously stops over 350 billion attacks annually. With 50+ integrations, 30+ global PoPs, and 24/7 SOC coverage, DataDome has record-fast time to value. Recognized as a G2 Leader and one of G2’s Best Security Products of 2024, DataDome delivers protection that outperforms.

DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

About the team: We are looking for a Solutions Engineer to join our team in Germany!

The Solutions Engineer will report directly to the EMEA & APAC Head of Sales, based in Paris, and will play a pivotal role in helping prospects understand the value of DataDome for their business. This position is not just about technical expertise—it’s about becoming a trusted partner to clients, guiding them from introductory and demo discussions, through to production implementation. As a Solutions Engineer, you will collaborate closely with AEs/AMs and clients to solve complex challenges, understand pain points and establish success criteria in order to deliver tailored solutions that drive real-world impact.

With our expansion in the DACH region, this is more than a technical role—it’s an opportunity to sit alongside clients as a strategic partner, contributing energy, ideas, and expertise to solve the hardest problems in our industry. Every day will bring new challenges and opportunities to expand your technical expertise, advocate for clients, and make a lasting impact.

You will be more specifically in charge of…

• Understand complex customer business problems and advise them on how to deploy the DataDome solution
• Visualize customer internal systems and information topology
• Lead technical discussion with prospects in defining challenges and identifying client success criteria
• Prepare and deliver high impact presentations and demos that tell DataDome's differentiated story
• Guide customers through the evaluation process ensuring that DataDome's solution meets key business objectives and technical requirements
• Configure prospect's instance to enhance bot detection
• Work cross-functionally between different sales, engineering, product and marketing teams to promote the adoption of the DataDome solution and share customer feedback
• Collaborate with the Account Executive team to assess, qualify and track customer opportunities in SalesForce, and contribute to the design of effective technical solutions

It would be great if you have:

• Bachelor’s Degree in Computer Science/Engineering or equivalent experience
• Fluency in German is mandatory to speak with local customers
• At least 5 years pre-sales experience within an enterprise level SaaS ecosystem. Cybersecurity experience is not necessary, but appreciated.
• A consultative approach with solving the customer’s business challenges and have a track record of successfully overcoming technical and security objections and highlighting product value as a whole
• Experience in translating technical concepts into language for varied audiences
• Good understanding of web-based solutions, website development and structured data
• Highly analytical mindset, that can manage client relationships as part of a market leading, AI driven organization.
• Customer oriented with excellent written and verbal communication skills, as well project management experience

Bonus

• You are interested in deep diving into data and you are familiar with Kibana/Elasticsearch
• You have experience with Apache, Nginx, Varnish, IIS, lambda@edge

What’s in it for you?

• Fully remote position (Germany-based) with the flexibility to work from anywhere in+ $500 stipend to help you set up your ideal home workspace.
• Generous Health Benefits:  Employees are covered by statutory health insurance (or private insurance if eligible), with contributions shared between employee and employer.
• Social Security: Full coverage under the German social security system, including statutory pension insurance, unemployment insurance, and long-term care insurance, with contributions shared between employee and employer.
• Work Accident Insurance : Full coverage for work-related accidents and occupational diseases, 100% covered by the employer.
• Professional Development: #Growth is part of our DNA, therefore we provide an annual stipend to invest in yourself.
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events & workshops planned throughout the year, including two annual offsite events, summer & winter parties, lunch & learns, & much more.
• Parent Care: Gift & care packages for parents. Employees also benefit from mandatory parental leave and job protection in line with local regulations.
• PTO : Includes a minimum of 20 paid vacation days per year (based on a 5-day work week), plus public holidays.

What are the next steps?

• If your application is selected, our Talent Acquisition Manager will contact you for a first chat
• You will then meet with our EMEA&APAC Head of Sales
• You will do a 1h work session on typical client situations with our Head of sales and our SE team
• The final step will be a 1 on 1 meeting with our CEO
• Welcome to DataDome!

About DataDome:

DataDome delivers real-time bot and agent trust management, giving businesses complete visibility and control over all traffic—human, bot, or AI. Named a Leader in The Forrester Wave™ for Bot Management, DataDome is trusted by enterprises like Etsy, PayPal, and Soundcloud. Acting as a traffic control plane, DataDome's multi-layered AI engine leverages thousands of models and 5 trillion signals daily to analyze intent and stop fraud in under 2 milliseconds—letting legitimate users through seamlessly across websites, apps, APIs, and MCPs. Backed by a 24/7 SOC and expert threat researchers, DataDome stops 20k+ attacks every second. With 30+ global PoPs, and 50+ ready-made integrations, DataDome is a recognized Leader on G2 across several categories—delivering protection that outperforms.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

Spontaneous applications

About the team:

As part of DataDome’s European technical support team, you will have a direct impact and daily interaction with clients such as Tripadvisor, Pokemon, ZocDoc, just to name a few.

This is an ideal opportunity to work with a variety of clients in their usage and adoption of DataDome’s platform, while simultaneously developing your knowledge and skill sets relating to cloud software, cybersecurity, and AI. When it comes to our support stack, we use Slack and Zendesk to provide support to our clients and Jira internally.

The Eurasian team is managed remotely, and emphasizes collaboration and engagement amongst dedicated problem solvers. 

As the Technical Support Engineer, you will be in charge of things like...

• Proactively monitoring customers’ exchanges and responding to support tickets while leveraging your expertise and knowledge of our solution and implementation phases.
• Informing our customers on how to get the most out of their DataDome products and services, respond to requests in a timely and precise manner, and be the point of contact to resolve customer issues related to DataDome products and services.
• Continuously developing your expertise and understanding of our solution, the implementation lifecycle, our bot detection process, as well as our dashboard functionalities through training, hands-on testing, sessions via our Learning & Development platform.
• Answer customers’ technical questions, while informing them and our internal global teams (Customer Success & Engineering) about your findings, meeting or exceeding service-level agreements (SLAs), and escalating ticket requests.
• Participating in an on-call rotation to provide to support our 24/7 support model
• Collaborating and exchanging with our global Threat Research team and cybersecurity experts on a daily basis, while simultaneously contributing to protecting and reducing fraudulent online traffic - basically this is what being a Datadomer is all about!

It would be great if...

• You have at least 2 years of relevant work experience in technical support, product support, or a similar customer-facing technical role
• You have experience supporting B2B cloud software
• You are self-driven, curious, an eager learner, at ease working autonomous and highly motivated
• You are a team player and enjoy interacting with global teams
• You are a customer-driven individual, who is excited to work and solve technical challenges in a rewarding environment alongside great people
• Technical and functional understanding of website hosting and architecture, mobile application, and how the internet works (architecture, components, flows, OSI Layers)
• You have experience with Apache, Nginx, AWS Lambda@edge, CDNs (e.g., Akamai, CloudFlare, Fastly), and WAFs
• You have cybersecurity experience

Bonus Points

• You are interested in deep diving into data and you are familiar with Kibana/Elasticsearch
• HTTP protocol is no mystery for you

What’s in it for you?

• Fully Remote position (India-based) work + $500 stipend to help you set up your ideal workspace after 90 days of employment
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: #Wecare and we have fun! We organise Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
• PTO: 20 paid time off days, 5 sick days and 2 floating holidays
• Equivalent of 401 K eligibility + matching.

What are the next steps?

• You x Talent Acquisition Specialist
• You x Gaetan , Support Engineer Manager
• You x Team for the test
• You x Leta , Chief Customer Officer
• You x Benjamin, CEO
• Welcome to DataDome!

DataDome delivers real-time bot and agent trust management, giving businesses complete visibility and control over all traffic—human, bot, or AI. Named a Leader in The Forrester Wave™ for Bot Management, DataDome is trusted by enterprises like Etsy, PayPal, and Soundcloud. Acting as a traffic control plane, DataDome's multi-layered AI engine leverages thousands of models and 5 trillion signals daily to analyze intent and stop fraud in under 2 milliseconds—letting legitimate users through seamlessly across websites, apps, APIs, and MCPs. Backed by a 24/7 SOC and expert threat researchers, DataDome stops 20k+ attacks every second. With 30+ global PoPs, and 50+ ready-made integrations, DataDome is a recognized Leader on G2 across several categories—delivering protection that outperforms.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

⭐ The Accounting Director will lead the global accounting function across our three locations (EMEA, US, and Singapore) and own the integrity, accuracy, and compliance of the Group’s financial records. This role is responsible for building and maintaining a scalable, audit-ready accounting organization that can support a fast-growing SaaS business and increasingly complex reporting and statutory requirements.

You will manage and develop a small & talented team, coordinate with external accounting partners where relevant, and act as the senior accounting leader for cross-functional stakeholders globally. You will partner closely with Finance leadership to set accounting policies, strengthen internal controls, anticipate risk, and support strategic initiatives (new entities, process/tooling evolution, potential M&A integration).
This is a high-ownership role requiring strong technical judgment, operational excellence, and the ability to communicate clearly in English with international stakeholders and auditors.

****👉 Your scope:  As the Global Accoutant Director :

Global Accounting Leadership & Close Governance

You will set the operating rhythm and standards for global accounting, ensuring consistent execution across EMEA, US, and Singapore. You will own the month-end and year-end close governance, including close timelines, review standards, quality controls, and escalation management. You will ensure balance sheet integrity through robust reconciliations and review, and you will drive continuous improvements to shorten close timelines and increase reliability.

Accounting Policy, Technical Accounting & Judgment

You will own and document key accounting positions and policies relevant to a global SaaS group (e.g., revenue recognition, contract modifications, commissions/cost capitalization, FX, leases, share-based payments, intercompany). You will ensure appropriate application of local statutory requirements while maintaining consistent group reporting and management reporting principles. You will proactively assess the impact of evolving standards and business changes and translate them into operational accounting practices.

Audit Ownership & External Stakeholder Management

You will be the primary point of contact for external auditors and advisors, owning audit planning, coordination, and delivery. You will ensure audit readiness year-round through strong documentation, control evidence, and a disciplined PBC process. You will manage relationships with local advisors (tax, payroll, corporate secretarial) across jurisdictions as needed.

Revenue, Order-to-Cash & Finance Operations Partnership

You will provide oversight of revenue accounting for subscription-based offerings, including billing flows, revenue recognition, deferred revenue, and cut-off. You will partner with Sales Ops/RevOps, Legal, and FP&A to ensure contracting and pricing structures support clean accounting outcomes. You will guide improvements to order-to-cash controls (invoicing quality, credit notes, collections escalation, bad debt policy).

Consolidation, Intercompany & Group Reporting

You will own consolidation processes across entities, ensuring accurate intercompany accounting, reconciliations, eliminations, and multi-currency translation where relevant. You will ensure the quality and timeliness of group reporting inputs and work with FP&A on management reporting, variance explanations, and executive dashboards.

Processes, Risk Management & Scalability

You will design and strengthen accounting processes to support scale—covering close, revenue, treasury, intercompany, and compliance. You will identify accounting, tax, and treasury risks early and implement mitigation plans. You will help shape the roadmap for accounting tooling/automation (ERP, close management, billing integrations), balancing pragmatism with long-term scalability.

Team Management & Talent Development

You will lead, coach, and grow the accounting team, setting clear expectations and building a culture of rigor, ownership, and continuous improvement. You will define what should be handled in-house versus with external providers, and you will ensure the operating model is fit for global growth

Compliance and Taxes Support

• Collaborate with CPA teams and external advisors to ensure timely compliance with statutory and regulatory requirements
• Prepare and support Local and international tax filings
• Assist with transfer pricing documentation and calculation

👤 It would be great if you have:

• 10–12 years of progressive accounting experience, including leadership experience in a multi-entity environment (ideally SaaS/technology).
• Strong technical accounting background with demonstrated ability to own complex judgments (revenue recognition, commissions/costs, consolidation, intercompany, FX).
• Proven track record of leading external audits and strengthening audit readiness and controls.
• Hands-on understanding of consolidation processes (monthly/annually), intercompany eliminations, and group reporting cadence.
• Strong systems orientation; experience driving accounting process/tool improvements (ERP and adjacent finance tooling).

International / Communication Requirements

• Fluent professional English (written and spoken)—used daily with US and Singapore stakeholders, auditors, and advisors.
• Ability to communicate accounting topics clearly to senior non-finance stakeholders and to influence decision-making across time zones and cultures.

Leadership

• Proven people leadership skills (coaching, performance management, team scaling).
• Strong executive presence, structured approach, and ability to set standards and hold teams accountable.

What’s in it for you?

• Flex Life: Hybrid work setup, our Parisian office is located next to the Opera Garnier. You will also receive a 500€ stipend to help you set up your ideal workspace. 

• Generous Health Benefits: We have partnered with Kenko for your healthcare needs.
• A 100€ annual allowance is provided for a leisure activity of your choice in Sports or Culture.
• Annual allowance of €200 if you come to the office by bike to cover maintenance costs.
• Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: #We care and we have fun! We organise ****Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
• Parent Care: Gift & care packages for parents.
• PTO: Based on the country you are based from (e.g. 25 days in France).

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with VP of Finance
• You will complete a technical test and present it to the Finance team
• You will have a one-on-one meeting with our COO
• The final step will be with our CEO
• Welcome to DataDome!

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 350 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

About the team: Reporting to the EMEA Head of Sales, you will be joining a team of Account Executives, located in Paris and whose sole mission is to bring on new customers. This team has been the engine of DataDome exponential growth in the past years: be ready to join a rocket!

You will be expected to collaborate closely with other teams and show great enthusiasm and energy.

DataDome is a full SaaS solution, with a short Sales Cycle that allows new Account Executives to secure deals within their first 3 months after joining the company.

You will be responsible for generating new ARR (Annual Recurring Revenue) by bringing on new enterprise customers.

As the Enterprise Account Executive for DACH, you will be more specifically in charge of things like..

#1 Originate and grow a strong and balanced pipeline on the Assigned Territory:

• From your own hunting efforts on targeted accounts.
• From the highly qualified leads delivered by our Growth team & BDR team
• From the highly qualified leads delivered by our Partners.

#2 Ensuring high conversion rates for your leads and opportunities

• Make sure the leads and prospects are qualified following DataDome step by step Customer Journey. We use MEDDPICC as a framework to qualify our opportunities.
• Follow the company playbooks and guidelines, as well as established peers’ best practices and proactively find new creative solutions.
• Keep detailed track records of your progress and gather all relevant information in the CRM (we use Salesforce)

#3 Carrying out negotiations and closing deals.

• Grow a deep understanding the prospects pain points, expectations and desired ROI (#MEDDPICC)
• Use the Free Trial as an opportunity to dig deeper and demonstrate DataDome added value
• Leverage DataDome offering to reach mutually beneficial agreements

It would be great if…

• You have a Bachelor degree or equivalent.
• You have at least 5 years SaaS solution Sales experience in Enterprise B2B with a track record of exceeding sales quotas.
• You are a Hunter and enjoy getting your own leads
• You are Fluent in German and English - any other European language is a plus
• You are eager to learn, and have a great ability to adapt in a constantly evolving and fast-paced environment.

Bonus Points

• Bot Management

What’s in it for you?

• Fully remote position (Germany-based) with the flexibility to work from anywhere + $500 stipend to help you set up your ideal home workspace.
• Generous Health Benefits: Employees are covered by statutory health insurance (or private insurance if eligible), with contributions shared between employee and employer.
• Social Security: Full coverage under the German social security system, including statutory pension insurance, unemployment insurance, and long-term care insurance, with contributions shared between employee and employer.
• Work Accident Insurance : Full coverage for work-related accidents and occupational diseases, 100% covered by the employer.
• Professional Development: #Growth is part of our DNA, therefore we provide an annual stipend to invest in yourself.
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events & workshops planned throughout the year, including two annual offsite events, summer & winter parties, lunch & learns, & much more.
• Parent Care: Gift & care packages for parents. Employees also benefit from mandatory parental leave and job protection in line with local regulations.
• PTO : Includes a minimum of 20 paid vacation days per year (based on a 5-day work week), plus public holidays.

What are the next steps?

• You x Talent Acquisition Manager - a first interview allows you, and us, to make sure your profile and motivations fit with our expectations for the job and DataDome company culture.
• You x Head of Sales EMEA & APAC - you will then meet our Head of Sales EMEA & APAC and assess together how your experience and skill set will allow you to outperform in this role.
• You x Extended Team Panel - Take-home assessment & Presentation - you will be provided with a real-life case study, something very similar to what you’ll be facing on a daily basis as a DataDome Account Executive. Once done, you’ll have a presentation of your work and a feedback session with one of our Sales exec.
• You x Member of the leadership team - the closeness of the teams and a shared culture are central to DataDome’s success. You meet a member of our leadership team to make sure DataDome is the right setting for you to thrive.
• Welcome to DataDome :)

About DataDome:

DataDome delivers real-time bot and agent trust management, giving businesses complete visibility and control over all traffic—human, bot, or AI. Named a Leader in The Forrester Wave™ for Bot Management, DataDome is trusted by enterprises like Etsy, PayPal, and Soundcloud. Acting as a traffic control plane, DataDome's multi-layered AI engine leverages thousands of models and 5 trillion signals daily to analyze intent and stop fraud in under 2 milliseconds—letting legitimate users through seamlessly across websites, apps, APIs, and MCPs. Backed by a 24/7 SOC and expert threat researchers, DataDome stops 20k+ attacks every second. With 30+ global PoPs, and 50+ ready-made integrations, DataDome is a recognized Leader on G2 across several categories—delivering protection that outperforms.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

AI and Data operations Engineer

We're looking for a AI and Data Operations Engineer to join our team and drive operational excellence across multiple technical domains. This role sits at the exciting intersection of code, architecture, data management, and AI innovation. You'll be the go-to person for critical operational systems while continuously pushing the boundaries of what's possible with AI agents and automation.

👉 You will be more specifically in charge of things like...

• Python Development & Maintenance: Develop, maintain, and optimize Python scripts that power our operational processes
• Data Lake Management: Ensure the reliability, performance, and continuous improvement of our data lake infrastructure
• AI Agent Operations: Support, deploy, and enhance AI agents that automate critical business processes
• Cross-Functional Projects: Lead and contribute to strategic projects spanning multiple teams and technical domains
• System Architecture: Contribute to architectural decisions that impact operational efficiency and scalability
• Process Optimization: Identify bottlenecks and opportunities for improvement, implementing solutions that drive measurable impact

👤 It would be great if...

• 3+ years of experience in a Technical Operations, Data Engineering or similar role
• Strong Python skills (scripting, automation, code optimization)
• SQL proficiency for data analysis and manipulation
• Experience with:
  • API design and integration
  • AWS Lambda or similar serverless computing platforms
  • BigQuery usage, optimization, and management
  • ETL pipeline development and maintenance
• Project management abilities: Proven track record of framing, coordinating, and reporting on multi-team initiatives
• AI/LLM expertise: Hands-on experience building agents with multiple Large Language Models
• Production AI experience (highly valued): Experience running AI agents in production environments on business-critical processes

Bonus Points

• Genuine curiosity and a continuous learning mindset
• Proactive problem-solving approach
• Excellent communication skills across technical and non-technical audiences
• Ability to context-switch between diverse projects and stakeholders
• Experience balancing support responsibilities with strategic improvement initiatives
• Track record of driving automation and efficiency gains

This position offers a rare opportunity to combine internal operational support with cutting-edge AI implementation. You'll be working on mission-critical processes while having the autonomy to innovate and improve systems using the latest AI technologies. If you thrive in dynamic environments where every day brings new challenges and you're passionate about leveraging AI to solve real business problems, this role is for you.

What’s in it for you?

• Flex Life: While we offer hybrid options each position specifies the level of flexibility. Our Parisian office is located next to the Opera Garnier. You will also receive a 500€ stipend to help you set up your ideal workspace.
• Generous Health Benefits: We have partnered with Kenko for your healthcare needs.
• A 100€ annual allowance is provided for a leisure activity of your choice in Sports or Culture.
• Annual allowance of €200 if you come to the office by bike to cover maintenance costs.
• Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: #We care and we have fun! We organise ****Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
• Parent Care: Gift & care packages for parents.
• PTO: Based on the country you are based from (e.g. 25 days in France).

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with [Boris]
• You will complete [test & case study] with Boris and someone from the AI Ops team
• You will meet Olivier our COO as well
• The final step will be a one-on-one meeting with Benjamin Fabre our CEO
• Welcome to DataDome!

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 350 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

About the team:

As the Customer Advocacy & Community Manager, you will own programs that elevate DataDome’s credibility and visibility among customers, champions, and industry communities. You’ll split your time between customer and community advocacy, creating and nurturing evangelists throughout the DataDome ecosystem. This role is highly cross-functional, partnering with Product Marketing, Content, Account Management, and SMEs, while maintaining ownership of execution and creation.

Our team is part of the Corporate Marketing department, which drives corporate messaging, branding, content, communications, and PR. We are storytellers and strategists working to advance DataDome’s mission: freeing the web from fraudulent traffic.

You will thrive here if you are resourceful, credible with senior cybersecurity and fraud leaders, and excited to scale community and advocacy programs globally.

👉 You will be more specifically in charge of things like...

Developing a productive, coherent and consistent Customer Advocacy Program. Measure and report on its performance. Activities will include:

Customer Marketing & Advocacy

• Identify, schedule and coordinate customer-facing campaigns, including webinars.
• Drive customer review campaigns (G2, Gartner Peer Insights, etc.) and secure testimonials.
• Partner with Account Management and Technical Account Management to identify champions and success story candidates. Determine which stories to pursue, optimal timing, messaging angles, and appropriate formats. Conduct interviews and collaborate with Content Marketing on production and distribution.
• Identify, schedule, and coordinate joint speaking engagements.

Customer Events & Programs

• Collaborate with Product Marketing on customer advisory board and user groups.
• Partner with Field Marketing on customer participation at in-person events.

Sales Enablement: Maximize the use of customer stories through sales collateral and support materials.

Industry Community Engagement

• Ensure DataDome realizes full value from industry memberships and communities by defining and driving participation and visibility.
• With Communications, submit DataDome for member-driven events, panels, and webinars.
• Regularly contribute thought leadership content to member communities.

👤 It would be great if you have…

• 5–10 years of experience in customer marketing, advocacy, or community management in B2B tech, cybersecurity is a plus.
• Credibility with senior fraud and cybersecurity leaders (CISO, VP-level) and ability to engage them directly.
• Proven record of building and scaling customer advocacy and community programs globally.
• Proven record of driving ROI from customer advocacy programs.
• Strong storytelling skills; ability to position case studies, community posts, and speaking abstracts independently.
• Excellent project management skills; able to juggle multiple initiatives and stakeholders.
• A pragmatic approach to leveraging SMEs without overburdening them.

What’s in it for you?

• Flex Life: Hybrid, & in office option, In office perks: New office location in the heart of Soho. Enjoy complimentary snacks, drinks and social events in one of the trendiest neighborhoods in Manhattan + benefit from an additional $500 stipend to set up your ideal workspace.
• Generous Health Benefits: We cover medical, dental, & vision insurance to keep you feeling your best.
• Professional Development: #Growth is part of our DNA, therefore we provide an annual stipend to invest in yourself
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events and workshops planned throughout the year including two annual offsite events, summer & winter parties, lunch & learns, & much more.
• Perks: We prefer to adapt to what works best for you. Some prefer lunch on us, others prefer sports with friends, therefore we believe BotBusters should decide what works best for them.
• Parent Care: Gifts & care packages.
• PTO: 27 days + 12 national holidays.
• 401 K eligibility + matching

What are the next steps?

• A Talent Acquisition Manager will contact you for a first chat.
• You will then meet with the CMO.
• You’ll complete a short case study to demonstrate your expertise.
• You will present it to Corporate Marketing leaders.
• The final step is a one-on-one meeting with our Co-founder and CEO.
• Welcome to DataDome!

About DataDome:

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 400 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age.

🦄DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-ayered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do.

With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 350 billion attacks annually. Experience protection that outperforms with DataDome.

What you will get if you join us:

• Fully remote position with the flexibility to work from anywhere + $500 stipend to help you set up your ideal home workspace.
• A stimulating working environment with a first class R&D team creating a cutting edge solution, making DataDome one of the strongest performers in the bot protection industry
• The opportunity to create the Field Marketing function, and build and grow a team over time
• A joyful workplace with many opportunities to meet the team throughout the year
• Amazing offices located in the heart of SoHo & Paris
• An attractive compensation plan and rewards policy
• 20 days PTO + 12 national holidays + 5 Mental Health / sick days + 2 floating holidays
• Customizable Medical, Dental and Vision packages
• 401k eligibility + matching

⭐ We’re looking for a dynamic and results-driven Director of Field Marketing to lead our global field marketing initiatives. You’ll oversee strategy, execution, and event planning across the US and EMEA, managing a talented team while also collaborating closely with cross-functional teams to drive pipeline growth, customer engagement, and brand awareness. The role requires a mix of strategic vision and hands-on execution, empowering you to make a measurable impact on DataDome’s success.

🎯 You will be in charge of the following:

• Leading Global Field Marketing Strategy: Own the strategy for all field marketing activities, ensuring alignment with broader company goals. You’ll work with Sales to define regional marketing strategies that align with business objectives and drive pipeline growth.
• Planning and Executing High-Impact Events: Strategize, plan, and execute a mix of brand-building, lead-generation, and partner-driven events in the US and EMEA. This includes conferences, webinars, roundtables, and executive events, tailored to both regions' unique needs and opportunities.
• Team Leadership & Collaboration: Manage and develop a small, high-performing team. While the EMEA manager will handle local execution, you’ll own the strategy for both US and EMEA activities. Lead by example in ensuring seamless collaboration and clear communication across teams.
• Territory Strategy & Sales Coordination: Work closely with Sales teams to identify opportunities and create targeted marketing strategies for specific territories. Build a calendar of events and engagements that directly contribute to pipeline growth in these key areas.
• Goal Setting & Measurement: Set and manage goals for all field marketing activities, ensuring key metrics such as leads generated, meetings booked, and opportunities won are consistently met. Track and report on event performance, optimizing for better results over time.
• End-to-End Event Ownership: Take full ownership of events from initial strategy development through execution. You’ll drive key decisions around messaging, goals, swag, and more to ensure that each event is a success.

👤 What we are looking for:

• Field Marketing Expertise: Proven experience (8+ years) in field marketing, preferably in the B2B tech space. Experience managing events across multiple regions (US & EMEA) is a plus.
• Strategic Thinker & Execution Expert: A balance of strategic thinking and hands-on execution experience. You can think big while keeping an eye on the details, ensuring flawless event execution.
• Data-Driven: Strong analytical skills and experience tracking KPIs. You have a track record of using data to measure the success of field marketing activities and optimize future campaigns.
• Leadership Skills: Demonstrated ability to lead, inspire, and mentor a team. You are an effective communicator and enjoy collaborating with cross-functional teams to achieve shared goals.
• B2B SaaS Experience: Experience in B2B SaaS or a related tech industry. You understand the unique dynamics of marketing to enterprise customers and how to engage with sales teams.
• Event & Project Management: Strong organizational skills with experience managing multiple events simultaneously. You thrive in a fast-paced environment and have a proven track record of delivering projects on time and on budget.
• Customer-Focused: A customer-first mindset with a deep understanding of the importance of relationship-building through events and engagements.

What are next steps?

• • Talent Acquisition Manager will contact you for a first chat
  • You will then meet with the Senior Director, Corporate Marketing
  • You will complete a case study and present to the team
  • You with meet with the Chief Marketing Officer
  • The final step will be a one-on-one meeting with the CEO
  • Welcome to DataDome!

DataDome is an equal opportunity employer, and is proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age.