About You and The Role  

Do you thrive in high-pressure environments where every minute counts and your decisions directly impact life-saving deliveries? The Service Engineering team sits at the critical nexus between operations and engineering, serving as the first line of technical support for our global fleet of aircraft, droids, and docks. When assets go down, customers can't receive essential supplies—there's no room for delay.

Our Service Engineers are the elite troubleshooters who ensure grounded assets return to service with maximum velocity and quality. You'll work in 24/7 shift operations, serving as the primary technical lead who coordinates cross-team resources, diagnoses complex technical issues, and maintains the operational tempo that keeps Zipline flying around the world.

This role operates under strict regulatory requirements (FAA Part 135) and demanding performance targets to minimize time to service restoration and maximizing first-time fix rates. You'll serve both Flight Test and Commercial Operations, making your work essential to every delivery we make.

What You'll Do  

As a Service Engineer, you'll lead technical response as the primary technical lead for grounded assets, coordinating cross-team resources and driving resolution with urgency and precision. Your systematic troubleshooting approach will use approved procedures and diagnostic tools to identify root causes and implement solutions for aircraft, droid, and dock systems. Working in 24/7 shift operations forms a core part of your responsibilities, including comprehensive handovers, on-call duties, and emergency response protocols to maintain continuous coverage.

You'll coordinate cross-team escalation to engineering support and maintenance teams, creating work orders and ensuring smooth handoffs when physical maintenance is required. Log analysis and diagnostics will become second nature as you identify patterns, troubleshoot complex technical issues, and generate reports that drive continuous improvement. Maintaining regulatory compliance with FAA Part 135 operations, CAMP requirements, and repairman certification standards ensures all documentation meets aviation industry standards.

Driving continuous improvement will be central to your role as you contribute to troubleshooting guides, identify automation opportunities, and provide feedback to design engineering on system improvements. You'll operate advanced tools including the Zipline ERP (Zerp) platform, Fleet Apps, incident.io, and Jira to track assets, manage incidents, and coordinate with global teams. Asset triage and prioritization will maximize operational impact, ensuring critical assets return to service first while managing multiple incidents simultaneously.

Documentation and tracking of all troubleshooting activities, resolutions, and lessons learned builds institutional knowledge and supports regulatory requirements.

What You'll Bring 

• Your technical background in mechanical, electrical, software, mechatronics, aerospace or systems engineering should demonstrate ability to quickly learn complex technical systems and troubleshoot under pressure. 
• Strong analytical and problem-solving skills with experience in systematic troubleshooting, root cause analysis, and technical documentation are essential.
• Operations or maintenance experience with complex systems in high-stakes environments where downtime has significant impact, will prepare you for this role. 
• Excellent communication and coordination skills with proven ability to lead technical response, coordinate cross-functional teams, and communicate effectively under pressure are crucial. 
• Data analysis capabilities with experience in log analysis, performance metrics, and basic scripting or SQL for troubleshooting and reporting will enhance your effectiveness. 
• A continuous improvement mindset with demonstrated ability to identify process improvements, contribute to documentation, and drive operational excellence aligns with our culture.
• Adaptability and resilience to thrive in a rapidly changing environment where procedures, tools, and priorities evolve frequently is essential. 
• Customer impact focus with understanding that your work directly affects life-saving deliveries and operational reliability drives everything we do.

Preferred Qualifications

• Technical writing skills with experience creating troubleshooting guides, procedures, and technical documentation support our documentation-driven culture.
• Multi-site operations experience supporting distributed teams and assets across multiple time zones matches our global operations.
• Automation and tooling experience with process improvement, script development, or system integration contributes to our continuous improvement efforts.

What Else You Need to Know   

The starting cash range for this role is $68,000 - $145,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

This role requires working 24/7 shift operations including nights, weekends, and holidays as part of our continuous coverage model. You'll participate in on-call rotations and must be available for rapid response when critical assets are grounded.

The position operates under strict performance metrics and regulatory requirements. You'll work in a fast-paced, high-stakes environment where your decisions directly impact customer deliveries and operational safety.

Ability to sit (or stand at a standing desk) for long periods of time to review tickets, conduct analysis and coordinate solutions with engineers when needed. 

Travel may be required occasionally for training, certification, or site support activities (10%).

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat! 

Solution Architect

You are the architectural conscience of the platform and the technical translator at the front of every client engagement. Half your week is inside the product — reviewing ADRs, holding integration patterns coherent, and partnering with the data architect and senior dev to keep the architecture honest. The other half is in front of clients — taking real operational complexity and turning it into platform configurations the system can actually execute. You are not a slide architect. You write decisions down, defend them with reasons, and change them when the reasons change. This role only works if you genuinely enjoy both sides. The leverage is in the loop between them — what we learn in deployments shapes the platform, and what the platform enforces shapes how we deploy. You will sit in our headquarters in Dallas, TX on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays. 

What experience should you have:

• 10+ years of software engineering experience, with at least 4 explicitly accountable for system architecture — Principal Engineer, Staff Engineer, Solution Architect, or equivalent.
• Production experience with multi-tenant SaaS at meaningful scale. You have personally owned tenant isolation decisions and understand the difference between "we have a tenant_id column" and a defensible isolation model.
• Deep experience with event-driven or event-sourced systems in production. You have opinions about idempotency, schema evolution, and the cost of getting either wrong.
• Working fluency in the modern TypeScript/Node ecosystem (NestJS, Next.js, Drizzle, Zod, Postgres, Kafka/Redpanda, Temporal or comparable). You can read the codebase, make changes when it matters, and produce durable architecture artifacts — ADRs, RFCs, decision documents — that someone six months from now can act on.
• Direct experience leading rooms of senior client or executive stakeholders — consulting, enterprise customer engineering, field architecture, or technical pre-sales. You can translate "the engagement is slipping" into a technical control loop and back again.

Nice to have: 

• Background in professional services, agency operations, or management consulting — you understand engagement economics from the inside.
• Observability experience (OpenTelemetry, distributed tracing) at a depth that lets you design for it, not just consume it.
• Architecture decisions on AI-native or LLM-integrated systems — model gateways, agent orchestration, prompt versioning, or evaluation pipelines.
• Experience in compliance-conscious environments (SOC 2, HIPAA, GDPR) where audit trails and data residency are first-class concerns.
• Public writing, conference talks, or open-source contributions that show how you think.

What you’ll be doing in this role:

• Own the architectural coherence of the platform, ADR backlog, architecture reviews, system shape diagrams, the canonical event envelope, the tenant isolation model. You hold the line on invariants and write down why.
• Define integration patterns for every external system, identity providers, CRMs, project tools, communication systems, AI providers. You decide how we connect, not just whether.
• Build and own client deployment patterns, repeatable playbooks from "first connector" to "first signal" to "first governed action." You author them, run the first few personally, and abstract them into reusable configurations as you go.
• Lead pre-deployment architecture sessions with client technical teams, translating their identity infrastructure, data model, permissions, and compliance posture into a deployment plan the build team can execute.
• Carry the technical narrative externally. You can sit across from a client CTO, walk them through the architecture, defend it under pressure, and adjust where the pressure is legitimate.
• Mentor the founding engineering team on architectural reasoning, not by lecturing, but by showing your work in ADRs, reviews, and the way you make trade-offs visible.

You should not apply if:

• You want to architect from a whiteboard and hand off to others. We write code, we read code, and we ship.
• Client conversations drain you. Half this job is in front of people who don't speak fluent engineering.
• You need consensus before deciding. We move with strong opinions, loosely held — emphasis on strong.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

Machine Learning Engineer – Inspire11

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day. 

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to Do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 

• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

 What you can expect in this role: 

• Designing scalable machine learning infrastructure, including implementing CI/CD pipelines for model deployment
• Monitoring models in production
• Developing Generative AI solutions
• Ensuring security and compliance
• Preprocessing and analyzing datasets
• Developing and fine-tuning ML models to optimize for performance
• Communicating results to stakeholders 

Tools for success: 

• Exhibit strong software engineering principles
• Proficiency in cloud architecture (AWS, Azure, GCP)
• Familiarity with CI/CD and DevOps
• Expertise in data preprocessing and ML techniques
• Experience with model evaluation and libraries like TensorFlow, PyTorch
• Proven experience in ML engineering
• Strong programming skills (Python, R)
• Cloud services and infrastructure knowledge
• Agile methodologies understanding 

Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team will grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner.  

Role Overview

As the Systems Engineering Manager, you will set the technical direction for your Systems Engineering team. Working with the Sales Area Director, you and your team will build client relationships, identify cyber risks, and help customers select the right applications from Cato’s platform.

Your expertise and coaching will help the SE team stay current on emerging cyber threats and use modern approaches for prevention.

We are looking for a manager to grow our pre-sales teams through training, field guidance, and product expertise. You will also relay product feedback, feature requests, and enhancement ideas to Product Management based on customer insights.

Working with sales account managers, your team will help customers replace existing technologies, expand Cato’s presence in key accounts, and secure digital transactions with Cato’s products.

Responsibilities

• Recruit, train, and coach Systems Engineers within the territory, helping team members grow in their roles.

   

• Establish and maintain customer relationships to create reference accounts and assist account teams with account planning.

   

• Assist the field SE team with evaluations, proof-of-value exercises, troubleshooting, and issues encountered in client environments.

   

• Deliver technical and strategic content to external audiences, including clients, partners, and employees.

   

• Build relationships with channel partners and their technical teams to ensure they are trained and ready to assist with Cato installations.

   

• Serve as an escalation point for technical issues arising during pre-sales and post-sales stages.

   

• Guide discussions on industry trends and emerging changes in the security landscape that customers need to plan for.

   

• Provide design consultation and best-practice guidance during the pre-sales process for strategic opportunities, with focus on rollout, implementation, and policy conversion.

   

• Offer onboarding, training, and coaching to new and existing team members to maintain high technical proficiency and ownership.

   

• Work with clients and prospective clients to apply best practices in their digital environments.

   

• Assist in defining the periodic SE training curriculum.

   

• Work with the Channel team to ensure Partner SEs are trained and ready to assist with Cato Networks evaluation installations.

   

• Work with Product Management, Technical Marketing, and R&D to define requirements and product features for large customers and relay customer feedback.

Requirements

• Proven experience as a pre-sales Systems Engineering Manager managing a team of skilled technical professionals.

   

• In-depth knowledge of security product market trends, Cato’s roadmap, and technology development efforts.

   

• Willingness to engage with customers alongside account teams.

   

• Experience managing technical teams in a relevant discipline.

   

• General business management skills.

   

• Interest in ongoing education across technology areas relevant to Cato Networks.

   

• Experience working with account executives and system engineering teams to define a technical account plan for the region on a monthly, quarterly, and yearly basis.

   

• Ability to deliver broad security solutions to clients, with knowledge of market positioning and selling strategies.

   

• Experience creating System Engineering enablement tools, such as training materials and demos.

   

• Written and verbal communication skills, plus presentation skills.

#LI-AC1

The opportunity

Altruist is in the midst of an exceptional growth phase, and we’re hiring a Solutions Engineer. In this role, you’ll be a key technical and workflow subject matter expert for RIAs who are evaluating, adopting, or expanding their use of Altruist. You’ll blend deep platform knowledge with consultative problem-solving to design and implement technology and operational solutions that make it easier for firms to migrate assets, scale efficiently, and deliver an exceptional client experience on Altruist. You’ll collaborate with Client Development, Onboarding, Product, Operations, and Relationship Management to:

• Support high‑value RIA opportunities across the full sales cycle.
• Map current‑state custodial and technology workflows and design target‑state architectures centered on Altruist, plus key third‑party tools.
• Lead and support implementations, integrations, and advisor enablement so transitions are smooth, efficient, and well‑adopted.

This is an ideal role for someone who understands advisor operations in the real world, loves working directly with advisors and operations teams, and wants to grow into a senior solutions/enterprise role over time.

Your impact

Platform & ecosystem expertise

• Develop deep, hands‑on expertise in the Altruist platform across account opening, trading and rebalancing, billing, reporting, digital onboarding, and client/advisor experience.
• Build a strong understanding of how Altruist integrates with key third‑party systems (CRM, portfolio accounting, planning, analytics, digital onboarding, document management).
• Maintain up‑to‑date knowledge of product releases, APIs, integrations, and best practices relevant to RIAs, and translate those into clear recommendations for how firms can operate more efficiently on Altruist.

RIA technology consulting & solution design

• Partner with Client Development to conduct discovery sessions with RIA stakeholders (owners, COOs, operations leaders, advisors) to understand business models, client segments, service models, and operational pain points.
• Assess current‑state technology stacks and process flows across custodial platforms, CRMs, portfolio accounting systems, planning tools, and digital client experiences; identify gaps, inefficiencies, and risks relative to growth goals and client experience.
• Design target‑state technology architectures that center Altruist as the core custodial and operating platform, alongside key third‑party systems (CRM, portfolio accounting, planning, analytics, digital onboarding, e‑signature).
• Support the development of actionable technology and migration roadmaps, including quick wins, phased implementations, and change‑management plans tailored to each firm.

Sales engineering, demos, and pre‑sales support

• Work alongside Client Development throughout the sales cycle — from early discovery through close — taking a consultative, solution‑oriented approach.
• Deliver customized demos and presentations that speak directly to the realities of RIAs (e.g., ACAT workflows, trading/rebalancing, reporting, billing, digital onboarding, and advisor/client experiences) and show how Altruist improves them.
• Answer technical and workflow questions related to platform capabilities, integrations, data flows, and day‑to‑day operations; bring in additional SMEs (Product, Data, Operations, Compliance) as needed.
• Systematically capture advisor and operations feedback throughout the sales cycle and share it back with Product, Operations, and the Sr. Solutions Engineer, to influence roadmap, integrations, and playbooks.

Implementation, integration & transition support

• Lead or support transition projects as firms onboard to Altruist from legacy custodians and platforms, in close partnership with Onboarding, Operations, and the Sr. Solutions Engineer.
• Contribute to implementation activities such as requirements gathering, data mapping, workflow design, user acceptance testing, and rollout plans.
• Document and refine standard operating procedures (SOPs) for critical workflows (account opening, transfers/ACATs, trading, billing, reporting, service requests) as they are implemented on Altruist.
• Partner with internal stakeholders (operations, compliance, product, data) to minimize disruption to advisors and end clients during conversions.

Advisor enablement & adoption

• Deliver training sessions, workshops, and one‑on‑one coaching for advisor and operations teams on how to use Altruist effectively, with a focus on day‑to‑day workflows and best practices.
• Create and maintain reference materials (playbooks, process maps, checklists, job aids) that help firms adopt new workflows and realize the full value of Altruist.
• Measure and report on adoption, utilization, and efficiency gains for onboarded firms; recommend ongoing enhancements based on what you see in the field.

Cross‑functional partnership & continuous improvement

• Act as a strategic partner to Sales, Relationship Management, Product, and Operations by translating advisor needs and real‑world operational constraints into clear technology and process requirements.
• Provide input into product strategy and the integrations roadmap based on patterns you see across advisors using Altruist.
• Contribute to the sales team’s goal of creating predictable, scalable growth by meeting SLAs, maintaining accurate and complete records in Salesforce, and proactively identifying ways to improve tools, processes, and collateral.
• Travel as required during the pre‑ and post‑sales process (estimated ~10–25%, depending on client needs and territory).

What you’ll bring

• Experience - 3+ years of experience in RIA/wealth management, custodial services, or advisor‑focused fintech, with direct exposure to advisor technology and operations.
  • Proven experience in technology consulting, implementation, sales engineering, or solutions consulting — ideally in an RIA, custodian, or advisor‑focused fintech environment.
  • Strong understanding of core RIA workflows: account opening, ACATs/transfers, trading and rebalancing, performance reporting, billing, and client digital experience.
• Licensing - FINRA Series 7 and Series 63 licenses or the ability to obtain them in 90 days. 
• Technical fluency — able to quickly learn and navigate complex platforms, data flows, and integrations, and explain them clearly to both technical and non‑technical audiences. Familiarity with APIs, data integrations, and vendor ecosystems in the RIA space is a strong plus.
• Consultative problem solving — comfortable structuring ambiguous advisor challenges, running discovery, and proposing clear, actionable solutions that balance client experience, risk, and scalability.
• Project management — strong organization and follow‑through across multiple firms and initiatives; able to manage timelines, dependencies, and stakeholders from discovery through implementation.
• Superb communication — intentional dialogue is a superpower. You listen deeply, synthesize clearly, and communicate complex concepts in straightforward, business‑oriented language.
• Ownership and resilience — you take pride in your craft, follow through on commitments, and stay solution‑oriented when things get hard or ambiguous.
• Collaboration — proven ability to work cross‑functionally with Sales, RM, Product, Operations, and Compliance, balancing different perspectives while keeping the advisor and end client at the center.
• Bonus points:
  • Prior experience at a custodial platform, TAMP, or advisor‑focused fintech provider.
  • Experience designing or implementing integrated technology stacks, including CRM (e.g., Salesforce, Redtail, Wealthbox), portfolio accounting, planning software, and digital onboarding tools.
  • Relevant industry credentials (e.g., CFP®, CPA, CIMA®, PMP, or technology/operations designations).

The opportunity

Altruist is in the midst of an exceptional growth phase, and we’re hiring a Solutions Engineer. In this role, you’ll be a key technical and workflow subject matter expert for RIAs who are evaluating, adopting, or expanding their use of Altruist. You’ll blend deep platform knowledge with consultative problem-solving to design and implement technology and operational solutions that make it easier for firms to migrate assets, scale efficiently, and deliver an exceptional client experience on Altruist. You’ll collaborate with Client Development, Onboarding, Product, Operations, and Relationship Management to:

• Support high‑value RIA opportunities across the full sales cycle.
• Map current‑state custodial and technology workflows and design target‑state architectures centered on Altruist, plus key third‑party tools.
• Lead and support implementations, integrations, and advisor enablement so transitions are smooth, efficient, and well‑adopted.

This is an ideal role for someone who understands advisor operations in the real world, loves working directly with advisors and operations teams, and wants to grow into a senior solutions/enterprise role over time.

Your impact

Platform & ecosystem expertise

• Develop deep, hands‑on expertise in the Altruist platform across account opening, trading and rebalancing, billing, reporting, digital onboarding, and client/advisor experience.
• Build a strong understanding of how Altruist integrates with key third‑party systems (CRM, portfolio accounting, planning, analytics, digital onboarding, document management).
• Maintain up‑to‑date knowledge of product releases, APIs, integrations, and best practices relevant to RIAs, and translate those into clear recommendations for how firms can operate more efficiently on Altruist.

RIA technology consulting & solution design

• Partner with Client Development to conduct discovery sessions with RIA stakeholders (owners, COOs, operations leaders, advisors) to understand business models, client segments, service models, and operational pain points.
• Assess current‑state technology stacks and process flows across custodial platforms, CRMs, portfolio accounting systems, planning tools, and digital client experiences; identify gaps, inefficiencies, and risks relative to growth goals and client experience.
• Design target‑state technology architectures that center Altruist as the core custodial and operating platform, alongside key third‑party systems (CRM, portfolio accounting, planning, analytics, digital onboarding, e‑signature).
• Support the development of actionable technology and migration roadmaps, including quick wins, phased implementations, and change‑management plans tailored to each firm.

Sales engineering, demos, and pre‑sales support

• Work alongside Client Development throughout the sales cycle — from early discovery through close — taking a consultative, solution‑oriented approach.
• Deliver customized demos and presentations that speak directly to the realities of RIAs (e.g., ACAT workflows, trading/rebalancing, reporting, billing, digital onboarding, and advisor/client experiences) and show how Altruist improves them.
• Answer technical and workflow questions related to platform capabilities, integrations, data flows, and day‑to‑day operations; bring in additional SMEs (Product, Data, Operations, Compliance) as needed.
• Systematically capture advisor and operations feedback throughout the sales cycle and share it back with Product, Operations, and the Sr. Solutions Engineer, to influence roadmap, integrations, and playbooks.

Implementation, integration & transition support

• Lead or support transition projects as firms onboard to Altruist from legacy custodians and platforms, in close partnership with Onboarding, Operations, and the Sr. Solutions Engineer.
• Contribute to implementation activities such as requirements gathering, data mapping, workflow design, user acceptance testing, and rollout plans.
• Document and refine standard operating procedures (SOPs) for critical workflows (account opening, transfers/ACATs, trading, billing, reporting, service requests) as they are implemented on Altruist.
• Partner with internal stakeholders (operations, compliance, product, data) to minimize disruption to advisors and end clients during conversions.

Advisor enablement & adoption

• Deliver training sessions, workshops, and one‑on‑one coaching for advisor and operations teams on how to use Altruist effectively, with a focus on day‑to‑day workflows and best practices.
• Create and maintain reference materials (playbooks, process maps, checklists, job aids) that help firms adopt new workflows and realize the full value of Altruist.
• Measure and report on adoption, utilization, and efficiency gains for onboarded firms; recommend ongoing enhancements based on what you see in the field.

Cross‑functional partnership & continuous improvement

• Act as a strategic partner to Sales, Relationship Management, Product, and Operations by translating advisor needs and real‑world operational constraints into clear technology and process requirements.
• Provide input into product strategy and the integrations roadmap based on patterns you see across advisors using Altruist.
• Contribute to the sales team’s goal of creating predictable, scalable growth by meeting SLAs, maintaining accurate and complete records in Salesforce, and proactively identifying ways to improve tools, processes, and collateral.
• Travel as required during the pre‑ and post‑sales process (estimated ~10–25%, depending on client needs and territory).

What you’ll bring

• Experience - 3+ years of experience in RIA/wealth management, custodial services, or advisor‑focused fintech, with direct exposure to advisor technology and operations.
  • Proven experience in technology consulting, implementation, sales engineering, or solutions consulting — ideally in an RIA, custodian, or advisor‑focused fintech environment.
  • Strong understanding of core RIA workflows: account opening, ACATs/transfers, trading and rebalancing, performance reporting, billing, and client digital experience.
• Licensing - FINRA Series 7 and Series 63 licenses or the ability to obtain them in 90 days. 
• Technical fluency — able to quickly learn and navigate complex platforms, data flows, and integrations, and explain them clearly to both technical and non‑technical audiences. Familiarity with APIs, data integrations, and vendor ecosystems in the RIA space is a strong plus.
• Consultative problem solving — comfortable structuring ambiguous advisor challenges, running discovery, and proposing clear, actionable solutions that balance client experience, risk, and scalability.
• Project management — strong organization and follow‑through across multiple firms and initiatives; able to manage timelines, dependencies, and stakeholders from discovery through implementation.
• Superb communication — intentional dialogue is a superpower. You listen deeply, synthesize clearly, and communicate complex concepts in straightforward, business‑oriented language.
• Ownership and resilience — you take pride in your craft, follow through on commitments, and stay solution‑oriented when things get hard or ambiguous.
• Collaboration — proven ability to work cross‑functionally with Sales, RM, Product, Operations, and Compliance, balancing different perspectives while keeping the advisor and end client at the center.
• Bonus points:
  • Prior experience at a custodial platform, TAMP, or advisor‑focused fintech provider.
  • Experience designing or implementing integrated technology stacks, including CRM (e.g., Salesforce, Redtail, Wealthbox), portfolio accounting, planning software, and digital onboarding tools.
  • Relevant industry credentials (e.g., CFP®, CPA, CIMA®, PMP, or technology/operations designations).

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers

The annual base salary range is: $152,000-228,000.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

Our Mission: 

To actively connect people to their next great opportunity.  

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary of Job:

The Product Strategist works as a strategic partner with assigned Enterprise sales teams throughout the client lifecycle to accelerate sales revenue growth. This individual will focus on our SIA Top 20 accounts, help shape account and sales strategy, and act as a force multiplier for sales by bringing clarity, structure, and conviction to complex enterprise conversations. 

Key Focuses:

Strategic Narrative and Storytelling

• Craft and deliver a clear, compelling narrative that supports the business strategy—not just what the data says, but what the story should be.
• Pivot effectively when conversations or customer narratives go off course, redirecting toward outcomes that support long-term business goals.
• Prepare and present data-driven narratives that communicate performance outcomes and business impact to internal and external stakeholders.
• Surface and articulate business, product, and strategy gaps openly and constructively, reinforcing a team-based selling motion.

Customer & Market Leadership

• Serve as a trusted advisor to senior customer stakeholders, maintaining a professional presence while navigating complex enterprise dynamics.
• Provide subject-matter expertise for client  presentations, demos, and training sessions.
• Speak with authority to audiences ranging from frontline recruiters to C-suite executives, tailoring messaging without losing strategic coherence.
• Navigate high-negotiation buyer environments with confidence, proactively identifying leverage points and selling angles in every interaction.

Internal Partnership & Influence

• Act as a trusted advisor to leadership, handling sensitive information with discretion and understanding what should and should not be shared broadly.
• Partner closely with Sales and Customer Success teams, straddling both motions when needed to support account health and expansion.
• Support new business proposals and renewal strategies by contributing product insights and performance recommendations.
• Push reps to operate with intention—forcing clarity around account plans, deal strategy, and next steps rather than allowing reactive execution.
• Participate in weekly 1:1s focused on account strategy, rep strategy, and broader business strategy.

Ownership & Decision-Making

• Bring a strong Staffing Industry point of view, articulate it clearly, and advocate for it while remaining open to alternative decisions in service of what’s best for the business.
• Demonstrate resilience and thick skin in a highly negotiated sales environment, staying focused on outcomes rather than individual wins or losses.
• Build tools, frameworks, or assets independently when gaps exist to support better selling and customer engagement.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Competencies:

• Experience operating in enterprise or strategic account environments
• Comfortable balancing advisory influence with commercial accountability
• Strong executive presence and communication skills
• High tolerance for ambiguity and change
• Naturally collaborative with a bias toward ownership and accountability

Travel Requirements:

Ability to travel weekly, or about 50%, nationally

Minimum Requirements:

• 5+ years experience in a client-facing role with top SIA 100 accounts
• Proven track record of a consultative approach to selling
• Highly analytical and the ability to storytell using data
• Excellent communicator with strong skills to effectively listen, write, speak, educate, and persuade at all levels
• Expert problem solving backed by innate curiosity
• Adept at presenting strategy, communicating technical concepts to non-technical team members, and writing concise documentation
• Data-driven mindset to drive impactful client narratives and selling motions
• Proven ability to lead teams and work cross-functionally in a highly collaborative environment
• Strategic thinker with strong project management skills

Preferred Experience:

• Experience in Job-advertising or Digital-advertising industries highly favored
• Detail-oriented, organized, and strong time-management skills
• Ability to learn quickly, adapt to feedback, and work in a rapidly changing environment
• Easily builds rapport and establishes relationships with customers and colleagues
• Listens patiently, probing for and clarifying to get necessary details
• Excellent problem-solving skills working in ambiguity and limited direction

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan 

Category: Sales & Biz Dev

#LI-Remote

The US base salary range for this full-time position is $125,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

The Opportunity

We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Atlanta, GA. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

Location: This is a hybrid job. We are looking for someone based in Atlanta who will work from home, but is willing to visit customers in the area and in their territory. 

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

The Opportunity

We are looking for a Strategic Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Chicago, IL. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

The Opportunity

We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Dallas, TX. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

Position Summary: 

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. 

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies. 

Why Work for CaptiveAire? 

• Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.  Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
• Mission: to provide the highest quality products and service to our users at the lowest possible price
• Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos 

What our employees have to say: 

There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. 

I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.  

One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company. 

CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry. 

Learn more about CaptiveAire and our products here 

A Day in the Life: 

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support. 

Typical tasks include:

• Outside sales meetings and calls to build relationships with existing and new customers
• Application engineering to apply our products using sound engineering principles 
• Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers. 
• Service and technical support of existing equipment 
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen. 

Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, dropping off donuts to a new customer, or meeting a new contact with an existing customer. 

Comments from some of our sales engineers:  

Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day. 

Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding. 

I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market. 

Primary Job Responsibilities: 

• Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs. 
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers. 
• Daily tasks include inside sales support, application engineering and outside sales. 
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed. 
• Educate and promote CaptiveAire products to users in your market.  This includes conference calls, meetings, organizing presentations, and product demos. 
• Research and develop new business opportunities with new and existing users. 
• Top notch customer service and willingness to go above and beyond to serve the customer. 
• Quick turnaround times a priority.  
• Continuously evaluate and improve processes as well as the customer experience. 

Required skills: 

• 0-5 years experience 
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred 
• Excellent computer, organizational and communication/presentation skills 
• Problem solving with a passion for continuous learning 
• Strong desire to interface with the customer 
• Embrace new technologies and business savvy 
• Passion for work with aggressive nature to succeed 
• Willing to travel for various training opportunities 
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
• MUST BE A “GO GETTER”! 

Benefits: 

• Medical, dental and vision insurance 
• Disability & life insurance based upon election of medical insurance 
• 401k with employer match 
• Paid holidays 
• Paid time off (PTO) based upon tenure 
• Flexible spending account (FSA) 
• Tuition reimbursement, including for Professional Engineering (PE) License  
• Relocation assistance 

 
Salary: 

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.  

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. 

To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status. 

#LI- TL1

#P1

About the Role

As an Enterprise Pre-Sales Systems Engineer at Veeam, you will serve as a trusted technical and strategic advisor to enterprise customers as they navigate some of their most critical technology decisions. You will engage with a wide range of stakeholders — including executives, senior IT leadership, architects, engineers, and IT practitioners — to help them design resilient, secure, and future-ready data platforms that deliver real business outcomes.

This role is built for a technologist who thrives on complexity, curiosity, and impact. You will operate at the intersection of technology strategy, architecture, and real-world operations — engaging deeply in technical design while also influencing business conversations around data resilience, cyber recovery, risk reduction, and modernization. Your ability to connect technical depth with business relevance is what earns trust and drives meaningful change.

You will help customers modernize across on-premises, hybrid, multi-cloud, and SaaS environments, ensuring data resilience, security, and governance are foundational to everything they build.

What You’ll Do

As a Pre-Sales Systems Engineer, you influence decisions that directly affect business continuity, cyber recovery readiness, regulatory posture, and long-term digital transformation. Your work enables organizations to recover faster, operate with confidence, and safely use their data across cloud and platform ecosystems — even under the most challenging conditions.

• Lead complex pre-sales engagements, including discovery, architecture design, solution positioning, and technical validation.
• Act as a trusted advisor to IT practitioners, engineers, architects, and senior leaders by translating business objectives into secure, resilient, and scalable architectures.
• Deliver compelling technical demonstrations and decision-maker presentations that clearly articulate business value, cyber risk reduction, and operational outcomes.
• Design and manage proofs-of-concept (POCs) to technical closure, aligned to customer success criteria and operational realities.
• Collaborate with customers and partners to define architectural strategies supporting data resilience, ransomware recovery, compliance, and hybrid-cloud adoption.
• Create tailored proposals and contribute to enterprise-scale RFP and RFx responses.
• Maintain strong awareness of industry trends, emerging threats, and competitive positioning to effectively represent Veeam in business discussions.
• Partner closely with sales, product management, engineering, and ecosystem partners to influence solution architecture and product direction.

What You’ll Bring

• 5+ years of experience in pre-sales systems engineering, solutions architecture, or similar technical leadership roles, with a strong focus on large enterprise environments.
• Proven success leading complex, multi-stakeholder sales cycles, including discovery, solution design, POCs, and executive-level engagements.
• Strong technical background across data resilience, infrastructure platforms, virtualization, cloud services, networking, and security.
• Working knowledge of data security, privacy, and governance, including regulatory and compliance considerations relevant to enterprise customers.
• Foundational understanding of AI, machine learning, and large language models (LLMs), with the ability to articulate how trusted, resilient data underpins AI initiatives.
• Excellent verbal and written communication skills, with proven public presentation experience delivering compelling messages to executives, senior IT leadership, and large technical or industry audiences.
• Self-motivated, high-energy technologist who can learn quickly, adapt, and operate effectively in fast-moving enterprise environments.

Bonus Skills

• Experience with cloud and SaaS platforms, including AWS, Microsoft Azure, and Google Cloud Platform.
• Strong working knowledge of Linux and Windows operating systems, including administration, troubleshooting, and performance considerations in enterprise deployments.
• Solid understanding of networking fundamentals and architectures, including TCP/IP, DNS, routing, firewalls, load balancing, and network security concepts as they relate to data protection and recovery.
• Hands-on experience across enterprise infrastructure domains such as virtualization platforms (VMware vSphere, Microsoft Hyper-V, Nutanix AHV), enterprise storage platforms, identity and access management, and Kubernetes-based environments commonly found in modern hybrid and multi-cloud architectures.
• Prior experience with data protection, cyber resilience, or enterprise infrastructure vendors.
• Relevant technical or industry certifications (cloud, security, architecture).
• Observability, monitoring, and operational tooling that supports resilience and recovery workflows
• Containerized and cloud-native application platforms, including Kubernetes data protection and recovery considerations
• SaaS application data resilience (e.g., Microsoft 365, Salesforce, and other enterprise SaaS services)
• API-driven automation, scripting, and infrastructure-as-code concepts
• Cyber recovery and clean-room architectures
• Data governance, classification, and policy-driven protection models

#LI-Remote

#LI-JW1

About Druva

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

About the Team

This role sits on a highly collaborative, performance-driven Commercial sales team focused on helping customers modernize data protection and cyber resilience with Druva’s 100% SaaS platform. The Account Executive owns the territory end-to-end, maintaining and expanding existing customer relationships while actively hunting and closing net-new logos.

You will work in a true two-in-a-box model with a dedicated local Systems Engineer to drive deep discovery, strong customer engagement, and a consultative sales motion across the full lifecycle, from prospecting through expansion. This is a high-impact role for someone who thrives on territory ownership, values teamwork, and enjoys building durable customer relationships while driving new growth.

Role Purpose & Impact

You will own and execute the go-to-market strategy for your territory, managing a defined book of business while identifying, prospecting, and closing new customer opportunities across organizations with 251–2,999 employees.

You will build trusted relationships with IT and security leaders by understanding their business challenges and aligning them to Druva’s cloud-native data protection and cyber resilience platform. Partnering closely with a dedicated local Systems Engineer, you will lead discovery, technical validation, and solution design to clearly articulate the value of a SaaS-based approach.

You will collaborate cross-functionally with Customer Success, Channel Partners, and internal teams to support onboarding, adoption, renewals, and expansion, while building pipeline, forecasting accurately, and consistently delivering against revenue targets.

What You’ll Do

• Prospect and close new sales opportunities in a defined territory and a defined set of target accounts
• Generate results; consistent, reliable performance with 100% minimum attainment expected
• Partner with the local, regional and national channel partners to drive awareness and "buzz" in your territory
• Arrange and help conduct initial product demonstrations and presentations
• Manage sales process and opportunity closure
• Ongoing account management to ensure customer satisfaction and to drive additional cross-sell/up-sell opportunities

What Makes You a Great Fit

• 3+ years of Field Account Executive experience with documented quota attainment
• Sales experience in the IT or technology industry preferred
• Proven ability to build executive-level relationships
• Continuous learner and student of the game - you want to constantly get better
• Ability to understand the "bigger picture" and the business drivers around IT
• You strive for greatness and push yourself
• Commitment to professionalism, integrity, and positive team culture
• Bachelor's Degree or equivalent 

What Success Looks Like in this Role 

Success means consistently owning and growing the territory through predictable, high-quality execution. You effectively balance expanding existing accounts with adding new logos, building trusted relationships with IT and security leaders and positioning Druva as a strategic partner.

You operate as a strong partner to your dedicated Systems Engineer, lead disciplined discovery, guide customers through value-based buying decisions, and maintain a healthy, well-managed pipeline with accurate forecasts. You collaborate closely with Customer Success and channel partners to drive renewals, expansions, and long-term retention.

You are also a dependable, high-integrity team member who shows up prepared, contributes to a strong team culture, and helps elevate the overall performance of the Commercial Central Team.

Why You’ll Love Working Here

Druva’s Commercial Sales Team combines the momentum of a high-growth company with a collaborative, people-first culture. You’re trusted to run your territory with real ownership and autonomy, while never feeling like you’re on an island. The team wins together, shares best practices, and supports one another through complex and competitive deals.

The work is timely and meaningful. Customers are actively rethinking legacy data protection and cyber resilience strategies, and Druva’s 100% SaaS platform resonates strongly in the market enabling authentic, value-driven conversations with senior IT and security leaders.

Druva also invests in enablement, leadership, and career development, recognizing and rewarding strong performance. You’ll work alongside driven, thoughtful professionals who take pride in their craft and enjoy building something special together in the central region.

What We Offer

The pay range for this position is expected to be between $227,000 and $302,333/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. 

Data Privacy Notice for Job Candidates:

For information on personal data processing, please see our Druva Privacy Policy

Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at recruiting_us@druva.com

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

WHO WE ARE:  

Aviatrix® is pioneering the Cloud Native Security Fabric — the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai. 

ABOUT THE ROLE:

We are looking for a seasoned Senior DevOps Engineer to join our team and take ownership of our CI/CD ecosystem, cloud infrastructure automation, and developer platform. This is a journey-level, fully qualified position where you will independently design and drive solutions across complex, diverse projects — bringing both technical depth and collaborative leadership to everything you do.

You will work at the intersection of infrastructure engineering, AI-driven tooling, and modern cloud operations, partnering closely with development and TechOps teams to accelerate delivery cycles and ensure the reliability, security, and scalability of our systems.

Key Responsibilities:

• Design, implement, and maintain robust, scalable CI/CD pipelines across multiple environments, applying industry best practices to optimize delivery speed and system reliability.
• Automate the provisioning and lifecycle management of cloud resources (VMs, EC2, and more) using Infrastructure as Code — with Terraform as the primary tool — ensuring consistent, repeatable, and auditable deployments.
• Manage and optimize cloud networking configurations, supporting complex developer workflows and infrastructure scalability requirements.
• Integrate AI and large language model (LLM) capabilities into DevOps tooling and developer workflows, including leveraging Model Context Protocol (MCP) for intelligent automation and context-aware pipeline tooling.
• Collaborate with engineering and operations teams to identify bottlenecks, reduce toil, and continuously improve the release process.
• Apply security best practices to deployment pipelines and cloud infrastructure, proactively identifying and remediating vulnerabilities.
• Monitor, observe, and optimize infrastructure performance, taking initiative to resolve complex issues before they impact customers.
• Evaluate emerging tools and technologies — particularly in the AI/LLM space — and provide guidance on how to incorporate them effectively into organization workflows.
• Communicate technical strategies and recommendations clearly to senior internal and external stakeholders, adapting your approach to diverse audiences and often driving alignment on difficult decisions.

Qualifications:

• 5+ years of related DevOps/infrastructure engineering experience (or 3 years with a Master’s degree or equivalent experience).
• Deep, hands-on expertise with Terraform for infrastructure as code — this is a must-have.
• Hands-on, production-level experience building and deploying AI/LLM-integrated systems — this is a must-have. You have worked directly with large language model APIs, designed AI-assisted workflows, and shipped real tooling powered by LLMs in an engineering or DevOps context.
• Hands-on, production-level experience with Model Context Protocol (MCP) — this is a must-have. You have implemented MCP-based integrations to build intelligent, context-aware developer tools, automation pipelines, or agent workflows, not just read about it.
• Strong command of CI/CD platforms (e.g., GitHub Actions, GitLab CI, Jenkins, CircleCI, or similar).
• Experience provisioning and managing cloud infrastructure on AWS, GCP, or Azure (EC2, VMs, VPCs, IAM, etc.).
• Solid understanding of cloud networking concepts (VPCs, subnets, security groups, load balancers, DNS).
• Demonstrated ability to work independently, resolve ambiguous and complex problems, and deliver high-quality solutions with minimal supervision.

Preferred:

• Experience with Kubernetes, Helm, or container orchestration platforms.
• Familiarity with GitOps workflows (e.g., ArgoCD, Flux).
• Scripting proficiency in Python, Bash, or Go.
• Knowledge of observability tooling (Datadog, Prometheus/Grafana, OpenTelemetry).
• Experience building internal developer platforms (IDPs).

US Pay Range:

The US National annual base salary range for this full-time position is $131,500-$154,700 + benefits + 401(k) match + equity. The pay range is determined by the role, work location, job-related skills, level, experience and relevant education. [Certain roles are eligible to earn sales commission, depending on the terms of the applicable plan.] The range displayed is the minimum and maximum target base salary and is applicable only for new hires for the listed position located in the US. Your Talent Advisor can share more details regarding salary ranges, benefits, and equity for your location during the hiring process.

WHO WE ARE:  

Aviatrix® is pioneering the Cloud Native Security Fabric — the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai. 

ABOUT THE ROLE:

As a Sr. Cloud Network Engineer, you will be a part of Aviatrix's Customer Support team.  This position is a critical organization as a part of our customers’ adoption of Aviatrix's enterprise multi-cloud Networking and Security Services Software.

You'll guide our customers for quick and consistent adoption, accelerated integrations with our multi-cloud software products, and real-time support and strategy to ensure our customers are satisfied with Aviatrix's products.

KEY RESPONSIBILITIES:

• Work closely with sales and engineering teams to manage, troubleshoot and resolve technical issues and questions from Aviatrix enterprise customers.
• Report product issues to development and advocate for the customer to help Aviatrix deliver high-quality products.
• Develop and improve knowledge-based content, identifying gaps and enhancing troubleshooting guidance and best practices.
• Lead resolution of complex and high-priority customer support issues, coordinating and prioritizing timely resolutions with engineering and solution engineering teams.
• Provide "hands-on" support for complex customer environments and production issues.
• You will bring solutions to the leadership team, feedback on solutions recommended.
• Identify opportunities to improve case management workflows and support processes.
• Mentor Cloud Network Engineers and share technical best practices.

KEY REQUIREMENTS:

• Minimum 5+ years of work experience in customer success, resident engineer, network engineer, or similar roles.
• Solid understanding of networking, Routing, BGP, IPsec VPN, virtualization, Linux, and infrastructure software.
• Experience with Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform is a plus.
• Experience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos)
• Experience with Python, shell scripting, automation.
• Experience with security products is a plus.
• Ability to multi-task and work in a dynamic environment.
• Availability to provide after-hours support on a scheduled / non-scheduled basis.

The United States based annual base salary range for this full-time position is $108,800-$128,400 (national range) + benefits + 401(k) match + equity and is bonus eligible. The pay range is determined by the role, work location, job-related skills, level, experience and relevant education.  The range displayed is applicable only for new hires for the listed position located in the US. Your Talent Acquisition Partner can share more details regarding salary ranges, benefits, and equity for your location during the hiring process.

#LI-RACHEL #LI-Remote

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

Position Summary: 

The Field Engineer will serve as engineering support for our sales team assisting with construction management and after-sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in Dallas. The position will include both field and office work.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, troubleshooting, and application engineering processes etc.

Why Work for CaptiveAire? 

• Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.   
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. 
• Mission: to provide the highest quality products and service to our users at the lowest possible price 
• Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos 

What our employees have to say: 

I can confidently say that I've never been part of a more focused company, working as one big team to achieve amazing success. 

There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. 

I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.  

One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company. 

CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry. 

Learn more about CaptiveAire and our products here 

A Day in the Life: 

This position will encompass a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support. 

Typical tasks include: 

• Estimated 50% to 75% of time spent in the field on job sites   
• Supporting installations and equipment start ups to ensure high quality outcomes and adherence to engineering principles
• Handling complex troubleshooting issues
• Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service

Primary Job Responsibilities: 

• A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required)
• Product Support - Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
• Maintain expert level knowledge of all CaptiveAire products
• Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
• On site for construction trade coordination meetings and startups to ensure a good outcome
• Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system
• Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
• Perform 3^rd party training for outside contractors on CaptiveAire products
• Provide reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues

Required skills: 

• 0-5 yrs experience 
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred 
• Hands on, technical internship/co-op experience is preferred 
• Must enjoy hands on product exposure
• HVAC and/or electrical experience strongly preferred
• Multi-tasking, problem solving and strong communication skills a must
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
• MUST BE A “GO GETTER”!
• Must be able to travel for training

Benefits:

• Medical, dental and vision insurance 
• Disability & life insurance based upon election of medical insurance 
• 401k with employer match 
• Paid holidays 
• Paid time off (PTO) based upon tenure 
• Flexible spending account (FSA) 
• Tuition reimbursement, including for Professional Engineering (PE) License  
• Relocation assistance 

Salary:

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.  

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.

#LI-TL1

#P1

Location: Dallas or Austin.

Senior Solutions Engineer - Mid-Market

What you’ll do as a Senior Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Senior Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Senior Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-30% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Familiarity with Zero Trust Framework and SASE related concepts.
• 12 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Compensation

Compensation may be adjusted depending on work location.

• Dallas based hires: Estimated annual salary of $200,000 to $250,000 base + commission.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits 

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

 Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

 Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

About the Role:

As the Sales/ Project Engineer for Ziplines Ground Systems and Site Infrastructure, you’ll spearhead the deployment success of Ziplines Offsite Charging sites, the game changing autonomous loading Zipping Point, and other site infrastructure. You’ll be handling all deployment topics, finding innovative solutions that work for partner sites, executing solutions to problems and roadblocks, and driving feedback and product changes to simplify and accelerate the rollout of Ziplines delivery infrastructure. This is a role well suited to technical engineers with great customer engagement skills - you’ll be crafting and designing solutions for new customers by listening to their feedback and needs, providing Zipline's fundamental perspectives and learnings and bringing all stakeholders along for the journey. As part of this you’ll engage in pre-contract discussions as the key technical stakeholder, the lead and manage those projects once signed from initial site evaluation through to construction and initial operation working across internal and external building and infrastructure teams, permitting and AHJ’s, installation teams and contractors, technical operations teams, and internal engineering and product teams.  You’ll work closely with the broader Engineering teams, Deployment and Construction team, Real Estate and Government Affairs,  Community Engagement and Legal teams teams to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

WHAT YOU’LL DO

• Work with customer teams and internal customer success teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure, including creating site layouts and related technical documents. Engage with partners’ internal teams to ensure alignment on expectations and timelines.
• Understand our internal and external customer’s business and needs and work with our internal engineering and business teams to refine and roadmap necessary product changes to ensure the successful deployment of the Ground Systems infrastructure. Maintain the high level customer specs and cut-sheets for the Zipline Systems. 
• Develop and lead pre-construction strategies to streamline entitlements and permits for Ziplines Ground System and Site Infrastructure projects. 
• Build and maintain strong relationships with Customer teams and technical staff, City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. Collaborate closely with jurisdictions, land use counsel, Real estate team, and our Legal team to create pathways for deployments in evolving customer and regulatory landscapes.Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Understand and mitigate the preconstruction, construction, operational and sustaining  risks associated with each project. 
• Manage many parallel small construction projects, site infrastructure installments, construction contractors, and additional real estate development projects.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. Evaluate all options and a lean budget, select best vendors to ensure reliable and quality services and products. Source and develop relationships with outside organizations (local jurisdiction, utilities, contractors, OEM and material suppliers etc).
• Develop and implement solutions to problems/projects/applications and associated systems from 0-1-100  across parallel projects and initiatives. 

WHAT YOU’LL BRING

• Bachelor’s degree in Engineering, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 4+  years of experience in a relevant field - technical sales of hardware products at scale, technical product management, real estate development or construction. Experience with technical sales and solution design of contractor installed equipment, and experience in the light commercial construction industry  is strongly preferred. 
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with internal and customers’ Real Estate and Construction teams. Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities. Fluency in communicating ideas clearly, whether through quick sketches, sharp technical writing, or strategic presentations tailored to your audience.
• Experience working with External design teams (Architectural, Structural, Civil,Electrical MEPs) on commercial or industrial development  / construction projects. 
• Experience with CAD tools to develop site layouts, indicative construction designs and other technical drawings. 
• Based in the METRO region, with the flexibility to travel up to 20% domestically and internationally to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

At Rithum the Database Reliability Engineering (DBRE) team is responsible for the availability, reliability, and observability of all database systems. We rely heavily on automation to reduce manual work and are always looking for ways to improve our processes. We currently Manage and optimize a large-scale SQL Server environment spanning hundreds of instances across hybrid infrastructure (onprem VMware and AWS), as well as installations of various relational and NoSQL database platforms including MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These database systems touch all aspects of the business. On the DBRE team, we have a strong culture of curiosity, honesty, and a love of collaboration and constant learning.  

As a Senior Database Reliability Engineer, you are expected to embody these values and help foster them among your fellow team members. You are responsible for managing a variety of database systems and designing and leading your own projects with a highly technical approach.

Responsibilities

• Ensure maximum availability and reliability of mission-critical database systems across hybrid infrastructure.
• Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies. Constantly improve the observability of all database systems.
• Lead major database upgrade initiatives and modernization efforts. Support other engineers and teams in their use of database systems.
• Continuously enhance observability using telemetry, performance analysis, and proactive monitoring.
• Continuously enhance processes through automation. Automate operational workflows using PowerShell, Python, and CI/CD tooling.
• Ensure all data is protected and secure
• Participate in our on-call rotation
• Troubleshoot and tune high-load production systems, including complex performance and replication issues.
• Lead technical response during high-severity incidents and conduct root cause analysis.
• Ensure database security, backup integrity, and disaster recovery readiness.
• Contribute to the development of best practices for database engineering and reliability.
• Collaborate cross-functionally to design scalable, resilient data architectures.
• Mentor team members and contribute to engineering best practices.

Qualifications 

Minimum Qualifications  

• 3+ years of hands-on experience managing database systems
• Basic understanding of multi-tenant, database-driven applications
• Familiarity with common data storage technologies and use cases
• Proficiency in a common high-level language such as PowerShell or Python
• Design, implement, and support SQL Server Always On Availability Groups, clustering, and transactional replication
• Lead and execute major upgrade initiatives (e.g., SQL Server version upgrades, compatibilitylevel transitions)
• Own disaster recovery validation and failover strategy execution
• Investigate and resolve complex replication and distribution database failures

Preferred Qualifications 

• 5+ years of hands-on experience administering production database systems at scale
• Bachelor’s degree in a related field
• Experience with database high-availability technologies
• Experience with MongoDB (including replica sets and Atlas), DynamoDB, or other distributed NoSQL platforms
• Familiarity with cloud-native database architectures (AWS preferred)
• Exposure to data platform modernization initiatives (e.g., migration to newer engine versions, consolidation, cloud adoption)
• Knowledge of relational database design concepts in an OLTP environment
• Experience managing database systems in a cloud environment
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Commitment to continuous learning and professional development

 Travel Required  

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $90,000-$140,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Position Overview

Woolpert is hiring a Program Director for the Mission Critical team. The Program Director must be a licensed Architect or Engineer and is primarily responsible for sales and growth within the Mission Critical practice area through the establishment and improvement of client relationships. This position is also responsible for working across practice areas and service lines to develop business opportunities and ensure services are performed in a manner compatible with the goal of being an industry leader. This position reports to Mission Critical Market Director.  

We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.     #LI-SN1

What You Will Do:

Business Development  

• Build and enhance existing client relationships to identify and initiate additional project opportunities within a client base for the service line, practice area and firm. 
• Identify and build new client relationships that match the client and project type focus and overall business strategy of the service line and practice area. 
• Promote SNHA (a Woolpert company) as an industry leader for specified market/practice and service(s) with new and existing clients. 
• Early project feasibility and strategic design input. 
• Collaborate with the MC Market Director and Building Sector Leader to define the EU market sales goals. 

Collaboration and support 

• Mentor and assist project managers in negotiating project schedules, fees, scope and contract terms.  
• Work with Project Managers to identify, address and resolve any project issues impacting client goals, objectives and/or client satisfaction.   
• Define and communicate client needs and expectations. 
• Ensure continuous stakeholder (client, client’s manager, etc.) communications addressing, resolving, and anticipating project issues. 

What You Will Bring:

Qualifications and Experience 

• BA/BS or MA/MS in Architecture, Mechanical Engineering, Civil Engineering, Electrical Engineering or similar field of study required. 
• 15 or more years of related experience in the Mission Critical Datacenter industry
• Current Professional Registration  
• Office 365: Word, Excel, Teams, SharePoint, Outlook, PowerPoint, basic AutoCad and Bluebeam (Essential). 
• Ability to travel within reason to meet the needs and demands of the practice area 

General Aptitude 

• Ability to make sound decisions/recommendations based on the evaluation and synthesis of information and data. 
• Demonstrates an enterprising, innovative, proactive management approach. 
• Possesses high levels of demonstrated leadership ability. 
• Ability to research and define multiple project scopes, schedules, and budgets. 
• Ability to establish and maintain rapport with clients, vendors, management and employees. 
• Possesses strong negotiation and problem-solving skills.  
• Possesses excellent facilitation and/or meeting skills.  
• Possesses excellent presentation and communication (oral and written) skills. 
• Strong understanding of project management and ability to facilitate technical discussions when needed.  
• Strong organizational skills to successfully manage multiple, competing priorities.
• Engaging with good interpersonal skills.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

#LI-DF1 #LI-REMOTE

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!

RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data from 600M+ connected devices, apps, and sensors from 210+ global technology companies, then delivers it to over 22,000+ public safety agencies in 11 countries. Powered by RapidSOS HARMONY, the industry’s first purpose-built AI for public safety, RapidSOS empowers first responders with real-time intelligence and the situational awareness needed to help protect property and save lives. Learn more at www.RapidSOS.com.

What This Role Is About

The Senior Forward Deployed Engineer (FDE) is a senior, client-facing technical expert who serves as a true strategic partner for our most complex and high-value accounts. This is not a sprint; it's a marathon. This role is for the "marathon runner and a strategist" - an individual motivated by solving deep, intricate challenges and building unshakable, long-term relationships. You will be the primary technical advocate for the client, often "embedded" within their environment to ensure they extract maximum value from the RapidSOS platform.

You are a patient, proactive, and consultative guide. You will help clients navigate their most ambitious technical "moonshot" projects, architecting and co-developing novel solutions that have never been built before. Your success is measured not by tickets closed, but by the long-term success, adoption, and expansion of the client partnership you foster.

What You’ll Do

• Act as the primary, embedded technical owner and trusted advisor for a portfolio of strategic clients, building deep, long-term relationships from the engineer level to the C-suite.
• Develop unparalleled technical mastery of both the RapidSOS intelligent safety platform and your client's specific, complex technical ecosystem.
• Lead complex diagnostic sessions, using elite listening skills to identify the root cause of technical challenges, not just the symptoms.
• Architect, design, and co-develop novel solutions to solve unique client challenges, turning ambitious "moonshot" ideas into reality.
• Move beyond reactive support by proactively analyzing client systems, anticipating future needs, and developing a strategic technical roadmap for long-term success.
• Build and maintain deep trust through patience, empathy, and savvy political navigation of complex client organizations.
• Identify and scope new expansion opportunities from your position of trust, demonstrating how RapidSOS can deliver further value to grow the account.
• Serve as the client's technical advocate within RapidSOS, collaborating with Product, Engineering, and other internal teams to ensure their needs are met and their voice is heard.

What We’re Looking For in Our Ideal Candidate

• Strong Technical Background: At least 7+ years of relevant experience in an engineering role with at least 4+ of those years in a technical customer-facing role. 
• Built and deployed AI-powered solutions in real-world customer environments, leveraging experience with the latest LLMs to deliver practical applications.
• Pre-sales Experience: Selling complex API-based products or SaaS products including technical discovery, presenting demos, etc. 
• Cloud Knowledge: Familiarity with a cloud platform (AWS, GCP, Azure) in a SaaS environment.
• A Marathon Runner and a Strategist: You are patient, proactive, and motivated by the long-term pursuit of solving complex, deep challenges. You value building trusted, enduring relationships over quick wins.
• Deep Technical Mastery: You have a "specialist" and "perfectionist" mindset. You possess the desire and proven ability to go incredibly deep, mastering both our platform and the client's complex environment.
• Consultative & Diagnostic Mindset: You are an elite problem-solver. You are an exceptional listener who is wired to diagnose the root cause of a problem, not just treat the symptoms.
• High Emotional Intelligence (EQ): You are a natural relationship-builder. You are patient, empathetic, and politically savvy. Your primary skill is earning and maintaining long-term trust.
• Proactive & Strategic: You don't wait for tickets. You are always thinking ahead, anticipating the client's future needs, and proactively guiding the account's technical roadmap.
• Creative Systems Architect: You are genuinely excited by a "moonshot" challenge. You love architecting and co-developing novel, high-value solutions that have never been built before.
• Commercial/Expansion Focus: You understand how to grow an account by delivering value first. From your position of trust, you can naturally identify and scope new expansion opportunities.
• Customer-First Mentality: You are genuinely customer-obsessed. You are comfortable being "embedded" and acting as the client's technical advocate, ensuring their long-term success and adoption.
• Travel Flexibility: Ability to travel 30-40% of the time.

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 
• Competitive salary and benefits and equity participation 
• A dynamic, flexible and fun start-up work environment with a highly talented team

Our Hiring Process & Locations

At RapidSOS, we have a rigorous hiring process designed to identify the very best talent. Our multi-stage panel will assess distinct attributes, culminating in a capstone project that you will present to final decision-makers. We are hiring people based in or near the following locations:

• • Dallas, TX
  • Philadelphia, PA
  • Bay Area, CA

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $165,000 - 190,000 with a potential OTE of $214,000 – $247,000.  This role will also be eligible to receive equity options .

DH Pace Company Inc. aspires to hire an Outside Sales Representative in Coppell, TX who will have sales responsibility for new construction sales for the commercial construction side of our business specializing in commercial sectional & rolling door products, loading dock equipment, and high- speed doors. This position is responsible for introducing commercial customers to products and services in Dalton and surrounding areas.

Position Overview:

• Establish and foster long-term relationships with general contractors in Dallas/Coppell and the surrounding areas.
• Meeting with decision makers to engineer a door solution for customers’ facilities
• Develop scope of work for each proposal and personally handle every detail from initial call to closing the sale; must be proficient with Windows based programs and sales tools and ideally have worked with Blueprints/Plans
• Achieve sales objectives set forth by management, track and record sales leads and activities and actively participate in sales meetings
• Provide timely, accurate estimates and proposals
• Maintain and update Customer Relationship Management System (CRM) daily
• Other duties as assigned

Qualifications:

• Prefer a minimum of three (3) years outside sales experience calling on general contractors, distribution and industrial markets
• Must have a strong aptitude for technical applications and/or mechanical systems
• Must possess a Valid Driver’s License
• Bachelor’s degree, highly preferred
• Ability to read and understand blueprints, coupled with prior Estimating experience generating proposals and submittals is a plus; however, not required if capable of learning the process of working with technical applications

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia is now looking to grow its global footprint by putting roots down in Eastern Europe. After two years of extensive market research and multiple executive visits to the region we have chosen Cracow as our hub for our future growth. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Overview

We are seeking a skilled C# Developer with strong experience in Microsoft Azure, modern cloud‑native development practices, and hands-on support of legacy .NET and ASP applications. This role supports mission‑critical systems in the financial payments industry, where reliability, observability, secure engineering, and disciplined operational processes are essential.

The ideal candidate is equally comfortable diagnosing distributed cloud applications, maintaining older codebases, and executing production‑grade patching and deployment workflows.

Key Responsibilities

Azure Application Development & Support

• Develop, enhance, and support C#/.NET applications deployed in Azure.
• Work extensively with Azure Functions, App Services, Cosmos DB, Storage Accounts, Key Vault, and related Azure services.
• Implement and optimize Azure Diagnostics, including:
  • Application Insights (KQL queries, dashboards, performance analysis)
  • Azure Monitor (alerts, metrics, log analytics)
  • Distributed tracing, dependency tracking, and end‑to‑end transaction visibility.
• Troubleshoot production issues using logs, telemetry, and diagnostic tools to ensure high availability and performance.

Production Support, Patching & Code Fixes

• Own and execute patching, hotfixes, and code-level remediation for production systems.
• Participate in on-call or rotational support for critical financial applications.
• Ensure all fixes follow established SDLC, testing, and deployment processes.
• Collaborate with QA, operations, and compliance teams to validate and release changes safely.

Legacy Application Support

• Maintain and enhance ASP.NET 2.0 WebForms, classic ASP, and other legacy components still in active use.
• Refactor and modernize legacy code where appropriate while ensuring backward compatibility.
• Assist in planning and executing modernization efforts toward Azure-based architectures.

Financial Payments Domain

• Support applications that process sensitive financial transactions with strict uptime, accuracy, and compliance requirements.
• Follow secure coding practices aligned with PCI DSS and industry standards.
• Work closely with compliance and audit teams to ensure system integrity and traceability.

Required Skills & Experience

Technical Skills

• Strong proficiency in C#, .NET Framework, and .NET Core.
• Hands-on experience with:
  • Azure Functions
  • Cosmos DB (SQL API preferred)
  • Azure App Services
  • Application Insights & Azure Monitor
  • Azure Diagnostics, logging, and telemetry pipelines
• Solid understanding of Azure fundamentals: networking, identity, resource organization, scaling, and cost management.
• Experience supporting and debugging:
• ASP.NET 2.0 WebForms
• Classic ASP
• IIS-hosted applications

DevOps, Deployment & Code Processes

• Strong familiarity with:
  • Azure DevOps (repos, pipelines, boards)
  • Git (branching, pull requests, code reviews)
  • Infrastructure-as-Code tools such as:
• ARM templates
• Bicep
• Terraform
• Experience deploying applications and infrastructure into Azure using automated CI/CD pipelines.
• Understanding of secure deployment practices in regulated environments.

Soft Skills

• Strong analytical and troubleshooting abilities.
• Comfortable working in a high‑availability, regulated environment.
• Clear communicator who collaborates effectively across engineering, operations, and compliance teams.
• Ability to balance modern development with legacy system stewardship.

Education

• Degree in Computer Science, Statistics, or relevant field

Eligibility Requirements

• Must be willing to submit to a background investigation and drug test as part of the selection process.

Job Type

• Full-Time

Schedule

• Monday to Friday

Work Location

• Dallas, TX
• Required to be in-office 4 days per week

Benefits

• Health insurance 
• Health savings account
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Paid time off
• Parental leave
• Disability insurance
• Childcare assistance
• Education reimbursement
• Fitness membership
• Volunteer time off

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

Key Responsibilities

Skills, Knowledge and Expertise

Preferred Skills

Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

What You’ll Do
Location: Remotely from United States, travel up to 50% of time (Candidate must reside in the Central United States)
Reports to: Director, Sales Engineering

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

What You Bring

• Willingness to travel up to 50%
• Educational background:
  • Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background:
  • 5+years customer facing pre-sales or consulting background required
  • Experience selling SaaS based solutions
  • Experience in End User Compute or Cloud Computing preferred
  • Experience in networking, storage, virtualization, or related technologies
• Must have intellectual curiosity, humility, accountability and positive approach
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
• Experience developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
• Basic knowledge of virtualization and cloud technologies
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Showcase transformative AI. Shape smarter customer experiences. 

Have you ever wanted to help enterprises understand what cutting-edge AI can truly unlock for their customer experience? As our Senior Solution Engineer, you’ll partner closely with prospects to uncover their needs, frame the right solution, and demonstrate the unique value Coveo brings to the world of Service & Knowledge.

You’ll join a passionate Sales team that thrives on collaboration, creativity, and consultative expertise. If you love turning complex technology into crisp, compelling value, and winning alongside people who care, this role will feel like home.

As one of our Senior Solution Engineers, you will:

• Guide prospective customers in understanding, comparing, and evaluating Coveo’s Service & Knowledge solutions to support confident buying decisions.
• Conduct deep technical discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation.
• Build and deliver tailored demos that highlight relevant capabilities, differentiators, and clear business value in competitive environments.
• Lead technical components of Proofs of Concept and serve as the technical owner for RFIs/RFPs, collaborating cross-functionally to position Coveo for success.
• Act as a trusted advisor by providing strategic guidance on AI-powered digital transformation and aligning our capabilities with long-term customer outcomes.
• Build durable, trust-based relationships with stakeholders while representing Coveo at select events, conferences, and industry engagements.

Here is what will qualify you for the role: 

• 6+ years of experience as a Presales professional (Solution Engineer, Sales Engineer, Solution Consultant) with strong demo, POC, and competitive positioning practices.
• Experience supporting CX, customer service, support, or knowledge management use cases; familiarity with platforms like Salesforce Service or Data Cloud, SAP CX, or Genesys is an asset.
• Working knowledge of AI, machine learning, and search-related models (query suggestions, generative answering, etc.).
• Programming familiarity (Python, JavaScript) and experience working with APIs (e.g., Postman).
• Ability to navigate medium and large enterprises with ease — stakeholders, processes, and decision structures.
• A consultative mindset backed by excellent storytelling and technical communication skills.
• Experience representing the voice of the customer to product teams.
• Comfortable with travel up to 30–50%.

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Xometry has an exciting opportunity for an experienced Sales Engineer. We are shaking up the custom manufacturing industry by doing in seconds what typically takes days or even weeks. Our proprietary instant quoting technology and nationwide manufacturing network have allowed us to create an on-demand manufacturing service within the $60 billion custom parts industry.   

The Sales Engineer serves as trusted advisors to prospects and customers by leveraging their technical expertise and business acumen to propose relevant solutions to real business problems. The Sales Engineer works in tandem with the Sales team to sell to our manufacturing processes across business units and markets in North America. The Sales Engineer anticipates and overcomes technical objections to grow and accelerate sales opportunities and provide the right solution to our customers.

In this role you will:
• Support Sales and to conduct discovery meetings to uncover business and technical requirements that map to Xometry solutions
• Consult with prospects and customers to identify appropriate applications of Xometry technology to define a business case and solution
• Demonstrate Xometry capabilities, including Xometry software quoting platform
• Support internal product, sales, quoting, and engineering teams by driving feedback and content for marketing collateral through case studies
• Support marketing efforts by serving as an industry thought leader at events and webinars

What we look for:
• Mechanically intuitive and knowledgeable about a range of manufacturing processes related to injection molding (plastic injection molding, compression molding, overmolding, insert molding, metal injection molding), ideally with hands-on experience.
• Just as comfortable in deep technical discussions with engineers and manufacturing professionals as they are presenting to varied audiences, including executives
• Consultative, making sure to ask questions to understand the why
• Experienced at preparing technical solutions for business proposals 
• Driven and self-motivated with the ability to manage several long-term projects with minimal oversight in a fast-paced startup environment
• Have strong interpersonal skills
• Engineering degree (Mechanical or Plastics preferred), or related technical degree
• 5 to 7+ years experience in an engineering or technical field
• Demonstrated project management and presentation skills
• CAD and technical drawing experience
• Demonstrated expertise in some of the following areas: New Product Development, Materials Science, Plastics Engineering, Mold Design
• Excellent written and verbal communication skills, including mastery in English 
• Willingness to travel up to 20%

The estimated base salary range for new hires into this role is $101,000- $150,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Remote 

Xometry is seeking an experienced and charismatic engineer for a critical customer-facing Senior Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the aerospace and defense engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the aerospace industry, this could be the right role for you.

Responsibilities:

Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention
• Discover, illuminate, digest, organize and execute major projects
• Join Account Executives in onsite visits with customers when appropriate
• Proactively identify and address potential manufacturing challenges (including DFM)
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
• Gather customer insights and feedback to inform sales strategies

Pre-Sales Engineering:

• Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
• Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
• Provide project management and oversight on complex opportunities

Qualifications:

• 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles
• Bachelor's degree in Mechanical Engineering is required
• Experience using Xometry’s services from a customer perspective.  Partner perspective is a bonus.
• Deep familiarity with the methods, materials, culture and products of organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX
• Strong understanding of manufacturing principles, including drawings and GDT
• Particularly strong experience in CNC machining.  Composites, Plastics, Harnesses and Sheet Metal Fab are bonuses
• Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
• Excellent communication, interpersonal, and problem-solving skills.  This must extend into remote/digital environments.
• Ability to travel to customer and/or partner sites as needed.  25%-35% travel is typical.
• Mountain or Pacific home time zone preferred
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite

The estimated base salary range for new hires into this role is $101,000- $150,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Remote 

Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Manufacturing Solutions Engineers. They will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact, this is the role for you.

Responsibilities:

- Customer Integration:

• Become a trusted advisor and technical expert for assigned enterprise accounts
• Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
• Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
• Proactively identify and address potential manufacturing challenges
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities

- Order Fulfillment and Quality:

• As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
• Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
• Manage projects to successful completion, overseeing production, and ensuring on-time delivery
• Handle critical communications, order changes, and escalations related to customer orders
• Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance

- Sales and Account Growth:

• Partner with Enterprise Sales Executives to drive account growth and retention
• Identify opportunities for expanding Xometry's services within existing accounts
• Provide technical expertise and support during the sales process
• Gather customer insights and feedback to inform sales strategies

Qualifications:

• Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace or Automotive Engineering, Product Design/Development, or Industrial Engineering is required
• 7+ years of experience in manufacturing, product development, and project management
• Experience in the aerospace industry is highly preferred
• Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
• Experience in Injection Molding, CNC Machining, Tube Bending, Composites, or 3D printing is preferred
• Proficiency in modelling and drafting software such as Solidworks
• Excellent communication, interpersonal, and problem-solving skills
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite
• Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day trips

#LI-Remote

Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.

Responsibilities:

Customer Integration:

• Become a trusted advisor and technical expert for assigned enterprise accounts
• Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
• Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
• Proactively identify and address potential manufacturing challenges
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities

Order Fulfillment and Quality:

• As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
• Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
• Manage projects to successful completion, overseeing production, and ensuring on-time delivery
• Handle critical communications, order changes, and escalations related to customer orders
• Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance

Sales and Account Growth:

• Partner with Enterprise Sales Executives to drive account growth and retention
• Identify opportunities for expanding Xometry's services within existing accounts
• Provide technical expertise and support during the sales process
• Gather customer insights and feedback to inform sales strategies

Qualifications:

• Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
• 7+ years of experience in manufacturing, product development, and project management
• Experience in the aerospace industry is highly preferred
• Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
• Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
• Proficiency in modelling and drafting software such as Solidworks
• Excellent communication, interpersonal, and problem-solving skills
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite
• Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips

#LI-Remote

Software Engineer – Inspire11  

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day. 

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to Do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 
• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

What you can expect in this role: 

• Collaborate closely with clients to design and build custom technology solutions tailored to business needs.
• Develop responsive, declarative front-end user interfaces using ReactJS and modern JavaScript libraries, while also building complex back-end systems using Java (or Scala/Kotlin), C#, Node.js, or Python. 
• Design, develop, and support critical applications and system components from end to end.  
• Write and execute unit tests; troubleshoot and recommend solutions for complex technical issues.
• Contribute to ongoing enhancement of both new and existing applications across the full stack. 

Tools for success: 

• Contribute to ongoing enhancement of both new and existing applications across the full stack. 
• Proficient in full-stack development with expertise in either modern JavaScript & React, or backend-languages like Java, Kotlin, Python, etc., along with API design and documentation 
• Experienced with both relational and non-relational databases (e.g., MySQL, PostgreSQL, MongoDB), and database schema design.   
• Hands-on experience with cloud platforms (primarily AWS), containerization tools (e.g., Docker), and CI/CD pipelines (e.g., Jenkins, GitHub Actions).   
• Strong understanding of Agile methodologies (Scrum, Kanban) and version control using Git.   
• Passion to mentor other engineers, driving technical excellence, while contributing to a strong engineering culture.
• Actively explores and integrates AI/ML technologies into development workflows; stays up to date on the rapidly evolving AI landscape and market trends.   
• Committed to continuous learning and staying current with evolving technology trends, frameworks, and best practices.   
• Excellent communicator with the ability to thrive in fast-paced, dynamic environments and take initiative across varied responsibilities.    

This role requires the willingness and ability to be onsite at the Inspire11 or client location depending on project needs to maximize in-person collaboration and build stronger relationships. 

Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

For more information regarding our compensation and benefit offerings please see below: 

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team will grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner.