At Navan, “It’s all about the user. All of them.” We’re passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where they’re going.

We are constantly striving to make the most reliable and scalable systems possible to ensure that our services are available to our travelers when they need it most. With our exponential growth, we have many exciting challenges ahead and we’re looking for a passionate Site Reliability Engineer to join our team in Dallas, TX or Austin, TX. As an SRE you will design and develop tooling, automation and infrastructure services that power the Navan services, used by thousands of travelers on a daily basis.  You will work closely with development teams, release and productivity teams and security teams to identify customer needs and build innovative solutions to solve them. 

You will work across a vast array of systems and technologies, aiming to build an autonomous, monitored, fault-tolerant infrastructure that is optimized for both simplicity and uptime. You will collaborate with the backend and frontend engineering teams to ensure that product solutions are scalable, efficient, and reliable. You will design infrastructure to support our massive growth and work with the team to maintain the highest level of service.

What You'll Do:

• Building a fast moving, high growth service. Navan is revolutionizing travel and expense services for the enterprise, and the product is evolving quickly. You are comfortable in a startup environment, enjoy seeing the product take shape, and have strong ownership of the success of your services.
• Designing, implementing and operating cloud infrastructure. You’re a fit for us if you think in terms of infrastructure as code, deployment pipelines, and building the guardrails to make going fast also going safely.
• Identifying reliability anti-patterns and solving them systemically. You dive deep into the data to evaluate the health of your systems, and you use it to improve visibility and reliability across the fleet of services.
• Finding and automating the toil out of our processes. You’d prefer to automate it entirely, or build a tool to empower your users rather than be the gatekeeper to the tool.
• Leveraging AI tools and platforms in your daily work to achieve autonomous operations, reduce toil, and improve system observability.
• Defining and driving the adoption of system reliability standards, including formalizing SLO/SLI frameworks, observability standards, and blameless post-mortem practices across multiple engineering teams.
• Driving the adoption of AI-assisted developer tools and platforms to increase engineering productivity, enforce code quality standards, and enable real-time architectural validation.

What We’re Looking For:

• 5+ years of progressive experience as a Senior SRE or DevOps Lead (or equivalent role)
• 2+ years of experience in working on a production, 24x7 product environment
• Passionate about solving problems and learning new tools and technologies
• Excellent communication skills working with stakeholders and domain experts across the company to design solutions to user problems
• Thrive in a fast-paced environment 
• Demonstrated experience mentoring and leading junior and mid-level engineers, and acting as a technical owner for cross-functional infrastructure projects.
• Operate with a strong sense of ownership demonstrated through shipping production-quality code and infrastructure equipped with testing, monitoring and documentation
• Hands-on operational experience with Java based applications and services including JVM profiling and performance tuning (python, Node.js and Go are a plus)
• Hands-on experience building and operating distributed systems in a public cloud environment (preferably AWS), using CI/CD to deploy, manage and operate production systems, focusing on tooling and automation using tools such as maven and Jenkins.
• Hands-on experience with microservice architecture and related reliability and resiliency patterns such as throttling, queueing, and retries
• Hands-on experience with writing Infrastructure as Code in Terraform or Cloudformation or similar tools
• A passion for automating away everything, using scripting languages such as python, bash groovy (we prefer lazy engineers)
• Built, using, and automating monitoring systems such as NewRelic, DataDog, SignalFX, Kibana,
• Hands-on experience deploying, operating, and monitoring production-grade AI/ML microservices (e.g., RAG pipelines, agentic systems) on cloud platforms like AWS Fargate/ECS.
• Experience leveraging AI/LLM platforms (e.g., Gemini, Braintrust) and managing their secrets and infrastructure using Infrastructure as Code (Terraform) and AWS SSM.
• Demonstrated ability to integrate AI-specific telemetry and advanced observability practices to enable predictive insights and systemic root-cause analysis.

Who You Are:

A collaborative and experienced Security Engineer with hands-on experience running a Security Operations Center (SOC) for a DataCenter. You're comfortable working with existing tooling to analyze and monitor day-to-day operations, as well as create your own scripts or tools in both cloud and on-prem. You work well with others to solve complex problems, contribute to system design, and ensure smooth, reliable operations. You're proactive in learning and applying new technologies to enhance performance and efficiency.

Responsibilities: 

• SOC Operations & Management: Oversee and manage the day-to-day operations of the Security Operations Center, including monitoring, analyzing, and responding to security alerts and incidents.
• Threat Detection & Response: Identify, investigate, and respond to cybersecurity threats using advanced monitoring tools, SIEM platforms, and other security technologies.
• Incident Management: Lead or support incident response activities, including root cause analysis, mitigation, and post-incident reporting.
• Custom Scripting & Automation: Develop and maintain custom scripts (e.g., in Python, PowerShell, Bash) to automate security processes, improve threat detection, and streamline incident response workflows.
• Security Monitoring & Analysis: Analyze logs, network traffic, and system behavior to detect potential security breaches or anomalies.
• Tool Implementation & Optimization: Support the deployment, configuration, and optimization of security tools such as SIEM, SOAR, IDS/IPS, firewalls, and endpoint detection and response (EDR) solutions.
• Collaboration with Teams: Work closely with IT, DevOps, and other security teams to ensure consistent security practices and to implement protective measures.
• Security Policies & Procedures: Participate in the development and maintenance of security policies, procedures, and best practices.
• Training & Mentoring: Provide guidance and mentorship to junior team members and contribute to the continuous improvement of the SOC team.

Requirements: 

• Experience working in or running a SOC
• Strong scripting skills in Python, PowerShell, Bash, or similar languages, with experience in automating security tasks.
• On-prem Firewall Rule and Configuration (Palo)
• Experience with various on-prem and Cloud environments (VMware, AWS, Azure)
• Experience with security log/analysis tools such as Splunk, ELK, SumoLogic, or similar SIEM platforms.
• Experience with XDR, DLP, and UBA tools and concepts (Cortex, CrowdStrike, etc.)
• Good understanding of network protocols and system security
• Windows and Linux experience
• Experience with CI/CD and DevOps practices
• Strong problem-solving and analytical skills
• Familiarity with version control (Git)
• Excellent communication and collaboration skills

What We Offer (US):

• Competitive base salary and discretionary bonus

• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)

• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Ginger
• Opportunities to learn about the Crypto and Data Center industries
• Free daily snacks in-office
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Senior Security Engineer

Our Engineering Standards at Karbon:

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

Seeking a development & cloud focused Senior Security Engineer to join our expanding security team.

The ideal candidate will have passion for AppSec, Cloud and AI. They will be a skilled communicator and relationship builder capable of promoting and building security practices across the organization and into our development processes.

AI is reshaping practices across the board and at Karbon we’re fully committed. We don’t see AI as a replacement but as a force multiplier. We’re looking for Security Engineers who are confident in network & security fundamentals, driven to grow, and excited by the challenges and opportunities AI brings.

What You’ll Own:

• Partner with different areas within Karbon - You will make sure security is embedded from the start from feature design and development to participating in design reviews and threat modelling.
• Balance Security and Delivery - You know how to balance delivery needs with security and can communicate security risks and issues to non technical stakeholders. You understand when it's important to push back, when to compromise and how to work with delivery teams to reach a great outcome.
• You keep up to date on the latest technologies and approaches - You are excited by the new developments such as AI bring to security but also understand the importance of security foundational practices such as good account hygiene, least privilege, attack surface reduction and MFA.
• Identify and assess security risks introduced by AI tools - You’ll assist with reviewing the risks of AI tooling usage & Integration and AI-generated code.
• Apply AI-assisted tooling to accelerate security work - you understand the impact AI can have and utilize it across many areas including triage, threat detection, code review, and documentation.
• Flexibility and confidence to work across multiple security domains - We’re a small team responsible for Security at a fast moving company and you’ll get exposure to many different security domains; you could be assisting with refining and investigating corporate IT security processes in the morning, reviewing a cloud hosted system after lunch and then tweaking detection rules!
• Work effectively as part of a team - Security is a team sport and you understand the need to build relationships and trust across the organization to enhance Karbon’s security posture. You are happy to answer questions and offer advice to teams that will reach out for your assistance.
• Own your work - You take pride in your work, feeling a deep sense of responsibility for the products we develop and ensuring we keep our customers' valuable data secure. This sense of ownership is paramount, and you share this commitment.
• Bring your passion and personality - Your creativity, curiosity, and authentic self make the team stronger. If you've worked in highly political environments, you'll find our culture, free from office politics and valuing openness and authenticity, a refreshing change.
• Help us measure improvement and steer our roadmap - Contribute to Security Metrics so we can track progress and feedback into our roadmap.

What Sets You Apart

4+ years experience in a security or development role across most of the following:

• Collaborating with teams to review designs & implementations for security issues and embedding good security practices across software development
• Triaging issues and reports, assisting teams to remedy items and testing fixes
• Working with external penetration test companies to validate and prioritize findings
• Conducting risk and vulnerability assessments of web applications and APIs and third party suppliers and integrations
• Configuring and tuning SAST, SCA and DAST Tooling
• Working with build/deployment pipelines to incorporate security tooling (Github Actions or Azure Devops YAML based pipelines)
• Assisting with implementing security focused alerting and detections and automations
• Conducting and facilitating organizational & developer focused security training
• Assisting with operational security items such as EDR alerts and MDM
• Contributing to our security roadmap

In addition you’ll need:

• Strong communication skills (spoken and written) 
• Some of the following Languages/Frameworks: Microsoft .NET/C#, JavaScript (we use React and EmberJS frameworks and, Python)
• At least one cloud platform: Azure, AWS or GCP (we use Azure predominantly)
• Working knowledge of PowerShell or Bash and Python
• Working knowledge of at least one AI development tool e.g. Claude Code, GitHub Co-Pilot etc
• Portswigger Burp or similar
• Certifications such as Offsec OSCP & AWAE, GIAC, Burp Practitioner, PJPT, Microsoft/AWS development and cloud related are nice to have
• Experience with securing AI applications, systems and AI tooling would be highly regarded

Why Work at Karbon?

• Gain global experience across Australia, New Zealand, UK, and Canada
• Strong benefits package including:
• Flexible Time Off with an encouraged 4 weeks use per year
• Company paid medical for you and eligible spouse/partner and dependents
• Paid dental and vision and eligible spouse/partner and dependents
• 401(k) with company matching
• Flexible Spending Account
• Up to 8 weeks paid parental leave
• Work-from-home stipend
• Work with (and learn from) an experienced, high-performing team
• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
• Be part of a fast-growing company that firmly believes in promoting high performers from within

WHO WE ARE:  

Aviatrix® is pioneering the Cloud Native Security Fabric — the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai. 

ABOUT THE ROLE:

We are looking for a seasoned Senior DevOps Engineer to join our team and take ownership of our CI/CD ecosystem, cloud infrastructure automation, and developer platform. This is a journey-level, fully qualified position where you will independently design and drive solutions across complex, diverse projects — bringing both technical depth and collaborative leadership to everything you do.

You will work at the intersection of infrastructure engineering, AI-driven tooling, and modern cloud operations, partnering closely with development and TechOps teams to accelerate delivery cycles and ensure the reliability, security, and scalability of our systems.

Key Responsibilities:

• Design, implement, and maintain robust, scalable CI/CD pipelines across multiple environments, applying industry best practices to optimize delivery speed and system reliability.
• Automate the provisioning and lifecycle management of cloud resources (VMs, EC2, and more) using Infrastructure as Code — with Terraform as the primary tool — ensuring consistent, repeatable, and auditable deployments.
• Manage and optimize cloud networking configurations, supporting complex developer workflows and infrastructure scalability requirements.
• Integrate AI and large language model (LLM) capabilities into DevOps tooling and developer workflows, including leveraging Model Context Protocol (MCP) for intelligent automation and context-aware pipeline tooling.
• Collaborate with engineering and operations teams to identify bottlenecks, reduce toil, and continuously improve the release process.
• Apply security best practices to deployment pipelines and cloud infrastructure, proactively identifying and remediating vulnerabilities.
• Monitor, observe, and optimize infrastructure performance, taking initiative to resolve complex issues before they impact customers.
• Evaluate emerging tools and technologies — particularly in the AI/LLM space — and provide guidance on how to incorporate them effectively into organization workflows.
• Communicate technical strategies and recommendations clearly to senior internal and external stakeholders, adapting your approach to diverse audiences and often driving alignment on difficult decisions.

Qualifications:

• 5+ years of related DevOps/infrastructure engineering experience (or 3 years with a Master’s degree or equivalent experience).
• Deep, hands-on expertise with Terraform for infrastructure as code — this is a must-have.
• Hands-on, production-level experience building and deploying AI/LLM-integrated systems — this is a must-have. You have worked directly with large language model APIs, designed AI-assisted workflows, and shipped real tooling powered by LLMs in an engineering or DevOps context.
• Hands-on, production-level experience with Model Context Protocol (MCP) — this is a must-have. You have implemented MCP-based integrations to build intelligent, context-aware developer tools, automation pipelines, or agent workflows, not just read about it.
• Strong command of CI/CD platforms (e.g., GitHub Actions, GitLab CI, Jenkins, CircleCI, or similar).
• Experience provisioning and managing cloud infrastructure on AWS, GCP, or Azure (EC2, VMs, VPCs, IAM, etc.).
• Solid understanding of cloud networking concepts (VPCs, subnets, security groups, load balancers, DNS).
• Demonstrated ability to work independently, resolve ambiguous and complex problems, and deliver high-quality solutions with minimal supervision.

Preferred:

• Experience with Kubernetes, Helm, or container orchestration platforms.
• Familiarity with GitOps workflows (e.g., ArgoCD, Flux).
• Scripting proficiency in Python, Bash, or Go.
• Knowledge of observability tooling (Datadog, Prometheus/Grafana, OpenTelemetry).
• Experience building internal developer platforms (IDPs).

US Pay Range:

The US National annual base salary range for this full-time position is $131,500-$154,700 + benefits + 401(k) match + equity. The pay range is determined by the role, work location, job-related skills, level, experience and relevant education. [Certain roles are eligible to earn sales commission, depending on the terms of the applicable plan.] The range displayed is the minimum and maximum target base salary and is applicable only for new hires for the listed position located in the US. Your Talent Advisor can share more details regarding salary ranges, benefits, and equity for your location during the hiring process.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Compensation: The United States base salary range for this full-time position is $140,000-$200,000 + bonus + equity depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Location: Dallas or Austin.

Senior Solutions Engineer - Mid-Market

What you’ll do as a Senior Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Senior Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Senior Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-30% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Familiarity with Zero Trust Framework and SASE related concepts.
• 12 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Compensation

Compensation may be adjusted depending on work location.

• Dallas based hires: Estimated annual salary of $200,000 to $250,000 base + commission.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits 

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

 Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

 Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Location: Dallas, Texas  Remote Status: Hybrid

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

The Cloud Devops team at Liveperson is looking for a Junior DevOps Engineer: a candidate that takes on challenges, continuously expands his area of expertise and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices and a desire to apply his skills in the field of DevOps.

We will provide you the grounds to succeed, an embracing working environment and very complex and interesting technical challenges to solve.

You Will: Key Responsibilities & Impact

• Develop and maintain automation solutions using Python, Terraform, Ansible, and Bash to streamline deployment, configuration, and management of infrastructure and applications.
• Collaborate closely with development, operations, and other cross-functional teams to understand project requirements, create automation strategies, and deploy efficient solutions.
• Utilize cloud technologies and services, with a preference for Google Cloud Platform (GCP), to architect and manage scalable, secure, and highly available infrastructure.
• Troubleshoot issues across development, testing, and production environments, ensuring rapid resolution and minimal downtime

You Have: Required Skills & Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Proven experience of 2 years  in Python programming with a focus on automation and scripting.
• Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes.
• knowledge of infrastructure-as-code tools like Terraform and configuration management tools like Ansible.
• Excellent problem-solving and communication skills.
• Proven ability to work effectively in a collaborative team environment.
• Live within commutable distance to Dallas, Texas

The salary range for this role will be between $90,000 - $110,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications.

Our Benefits & Perks

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

🏥 Health & Wellbeing

• Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.

Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.

💰 Financial Security & Growth

• 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)

HSA & FSA Plans:  To help you plan for health related expenses on a pre-tax basis

• Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
• Additional Insurances: Basic and supplemental  life insurance,  Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
• Development: Access to internal professional development resources.

👨‍👩‍👧‍👦 Time Away & Family Support

• Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
• Paid Public Holidays.
• Generous Parental Leave Policy: Including maternity/paternity support and fertility services.

💻 Workplace Flexibility

• Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson: Equal Opportunity Employer

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice

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About the Role:

The Senior Network Operations Center (NOC) Engineer I serves as a senior member of the Tier 1 engineering team, responsible for advanced alert validation, intermediate troubleshooting, and driving resolution of recurring issues within on-premises and cloud environments. This role provides mentorship to Engineer I peers, contributes to runbook improvements, and ensures quality in escalations to higher tiers. The Senior Engineer I plays a key role in reducing mean time to resolution (MTTR) and improving operational efficiency across client environments.

What You’ll Do:

• Monitor servers, networks, and cloud environments for performance issues, outages, and alerts.
• Perform intermediate troubleshooting, including log analysis, CLI commands, service restarts, firewall rule checks, and connectivity validation.
• Execute recurring maintenance and health check procedures as defined in operational runbooks.
• Maintain and update documentation for tools, systems, and incident response processes.
• Assist with coordination during incidents, communicating clearly with stakeholders, and providing status updates.
• Identify patterns in recurring issues and propose operational or alerting improvements.
• Take ownership of recurring Tier 1 issues and provide feedback to engineering leadership on patterns and potential automation opportunities.
• Contribute to the refinement of monitoring alerts, dashboards, and SOPs in collaboration with Tier 2 Engineers.
• Act as an escalation point for Engineer I staff, validating their findings and ensuring SOP compliance before Tier 2 escalation.

Qualifications & Interests:

• Minimum 2 years of IT support or NOC experience with proven ability to resolve issues without escalation.
• Proficiency in Windows administration (user management, service troubleshooting, log review).
• Practical networking knowledge, including DNS, DHCP, routing, VPNs, and firewall rule analysis.
• Working knowledge of infrastructure monitoring tools (e.g., LogicMonitor, SolarWinds, Auvik)
• Hands-on experience with cloud platforms (Azure, AWS) at the administrative level preferred.
• Experience with scripting languages (PowerShell, Bash, or Python) to automate repetitive tasks.
• Comfortable using command-line interfaces and performing basic diagnostics.
• Strong understanding of ticketing systems, lifecycle management, and escalation protocols.
• Basic knowledge of ITIL practices related to incident, service request, and change management.
• Ability to serve as a peer mentor, reviewing tickets and guiding less experienced engineers.
• Experience working in a 24/7 operations or shift-based environment.

Education/Certifications

• Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Industry certifications such as CompTIA A+, Cisco Certified Support Technician (CCST), or Microsoft Fundamentals.
• Certifications such as CompTIA Network+, Cisco CCNA, Microsoft Azure Administrator, or equivalent are strongly preferred.
• ITIL Foundations certification or equivalent service management training preferred.

Lantern is seeking an experienced Senior Site Reliability Engineer to champion the reliability, availability, and performance of our Azure-based healthcare platform. In this pivotal role, you will define and implement SRE practices, drive incident management processes, build observability frameworks, and ensure our systems meet stringent uptime and compliance requirements. You will collaborate with platform engineers, application developers, and security teams to embed reliability into every layer of our infrastructure. This role is ideal for an SRE expert with deep experience in production operations, monitoring, incident response, and automation in cloud environments.

You will work on the Platform Engineering team, partnering with application developers, infrastructure engineers, and security teams to establish SRE best practices across Lantern. Your focus will be on building resilience, reducing toil through automation, and creating a culture of reliability that ensures our healthcare platform delivers consistent, high-quality service to our users.

Location: Hybrid - at least 3 days/wk in one of our offices:  Dallas, TX / Chicago/Evanston / New York / Washington, DC
On-Call:  This position requires being on-call 1 week per month

Responsibilities:

• Define and track SLOs/SLIs/error budgets for critical healthcare services
• Build and maintain observability platforms (monitoring, logging, alerting, tracing) using Datadog and Azure Monitor
• Lead incident management processes using Rootly, including on-call rotations, runbooks, and post-incident reviews
• Automate operational toil through Infrastructure-as-Code (Terraform) and custom tooling
• Design and implement disaster recovery and business continuity strategies
• Collaborate with development teams to improve service reliability through architecture reviews and chaos engineering
• Optimize system performance, capacity planning, and cost efficiency for Azure infrastructure
• Ensure production systems meet HIPAA, SOC 2, and other regulatory requirements
• Maintain and improve CI/CD pipelines to support safe, rapid deployments
• Mentor junior engineers and foster a culture of reliability and operational excellence

 Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• 4+ years in SRE, DevOps, or production operations roles
• 3+ years with Microsoft Azure (AWS/GCP a plus)
• Strong experience with observability tools (Datadog, Azure Monitor, Prometheus, Grafana, or similar)
• Experience defining and managing SLOs/SLIs and error budgets
• Proven incident management and on-call experience (Rootly or similar incident management platforms)
• Hands-on with Infrastructure as Code (Terraform) and CI/CD (Azure DevOps, GitHub Actions)
• Experience in regulated environments (healthcare/HIPAA preferred)
• Strong scripting skills (Python, Bash, PowerShell)
• Excellent communication and collaboration skills
• If you don’t meet every requirement listed, we still encourage you to apply.

Strong Candidates Will: 

• Deep experience with chaos engineering and reliability testing
• Experience with Azure Kubernetes Service and containerized workloads
• Relevant certifications (Azure, SRE, Kubernetes)

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Flexible Time Off
• Paid Parental Leave

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

This high-leverage leadership position requires a technical operations expert to manage the Vehicle Reliability Engineering (VRE) team. This is not a traditional reactive support role; it is a proactive Operations and Reliability leadership position. You will be the central point of contact ("nerve center") for the systemic health of our fleet. You will lead a team of operations engineers focused on automating diagnostics, driving root-cause analysis, and bridging the communication between field operations, the command center, and core engineering teams to ensure our autonomous fleet is ready for commercial scale.

This role is an onsite position based in Dallas, Texas, working Monday through Friday.

In this role, you will:

• Leadership: Manage, mentor, and scale a team of operations engineers and reliability specialists focused on the systemic health and operational readiness of the Aurora autonomous fleet.
• Proactive Systems and Reliability Engineering: Shift the team’s focus from reactive troubleshooting to proactive incident prevention by driving deep Root Cause Analysis (RCA) and implementing long-term hardware/software fixes.
• Drive Automation: Partner with engineering teams to build and deploy automated diagnostic tools, scripts, and alerting systems that reduce manual intervention and improve vehicle uptime.
• Systems Monitoring & Telemetry: Oversee the "nerve center" of fleet health, utilizing telemetry, Linux command-line tools, and data dashboards to predict and resolve sensor (Lidar/Radar) and compute failures before they impact field operations.
• Stakeholder Communication: Act as the primary translation layer between Operations, Product, and Infrastructure engineering, reporting to senior management and keeping stakeholders aligned on reliability initiatives.
• Process Development: Develop and implement SRE-based support processes, incident response playbooks, and workflow improvements to plan for scalability and new technology deployments.
• Training: Conduct regular training sessions for the support team to deepen their Linux, networking, system troubleshooting, and automation skills.
• Metrics & SLAs: Develop and track key performance indicators (e.g., MTTR, uptime percentages, SLAs/SLOs) required to support a 24/7 commercial operations base.

Required Qualifications:

• 5+ years of experience managing Site Reliability Engineering (SRE), Technical Operations, or Sustaining Engineering teams in a high-growth, high-stakes tech environment.
• Bachelor’s degree or experience in a relevant field (e.g. Information Technology, Computer Science, Engineering).
• 3+ years of direct people management experience (managing teams of 5+ members).
• Proficient in deep technical areas like: Linux environments, IT systems, hardware/software integrations, networking, and sensor suites (Lidar/Radar).
• Proven experience establishing incident response frameworks, automation protocols, and performance metrics.
• Excellent communication skills with the ability to translate complex technical/systems issues for non-technical operations stakeholders.
• Strong bias for action and the ability to make high-pressure decisions regarding vehicle safety and operational status.

Desirable Qualifications:

• Deep technical knowledge of hardware/software integration, including experience troubleshooting sensors (Lidar/Radar) and industrial computers.
• Expert-level Linux skills: 5+ years of experience in Linux administration, command-line troubleshooting, and shell scripting.
• Automation Mindset: Previous experience with Python, Bash, or Go for automating operational tasks and support workflows.
• Experience in the Autonomous Vehicle (AV), robotics, or aerospace industries.
• Knowledge of computer networking (TCP/IP, UDP, VLANs) and data log analysis.
• Troubleshoot and diagnose software and hardware issue escalations involving Linux environments, Lidar, Radar, and on-vehicle compute systems.

The base salary range for this position is $108,000 - $155,000 per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-KM

 #Associate 

Your Role as a Cloud Security/Penetration Test Engineer :

We are seeking a highly skilled Cloud Security Engineer to join our dynamic team. This is a crucial customer-facing role where you will be instrumental in designing, implementing secure cloud configurations, manual web application testing and securing complex cloud environments for our clients across Google Cloud Platform (GCP), Microsoft Azure, and Amazon Web Services (AWS), with a strong emphasis on GCP. A fundamental part of your role will be demonstrating your ability to manually penetration test web applications. 

You will leverage your deep expertise in SaaS security, network security, and compliance to provide strategic guidance and hands-on support, ensuring our clients' cloud infrastructures are robust, resilient, and compliant with industry standards.

What You'll Do:

• Perform manual penetration testing activities on Web Applications and Mobile Applications using black-box testing tools, in-depth penetration test (using shell scripts and manual testing) techniques, DAST & SAST tools. The candidate should be highly experienced with black box, gray box and white box testing techniques along with red teaming skills 
• Understand the application architectural components, business purpose of the application and code at high level. The resource will be responsible for assisting in architecting secure coding practices.
• Web Application: Highly familiar with OWASP Top 10 and the ASVS. You will be the Subject Matter Expert within the organization to demonstrate OWASP Top 10 findings and provide resolution recommendations. 
• Cloud Security Operations: Design, implement, and optimize robust cloud security architectures to enhance, build, monitor and address all security alerts from our SIEM and other security systems. This is an operational role whereby you will be available M-F 8am-5pm EDT and on-call shifts on evenings and weekends.  
• Network Security Expertise: Your network security and cloud security expertise will be required to respond to customer questionnaires, customer calls and create artifacts including network diagrams, architecture diagram, data flow diagrams and other artifacts to support customer requests. Strong written skills will be required here and attention to detail. 
• Firewall & WAF Management: Configure, manage, and troubleshoot cloud-native firewalls (e.g., GCP Cloud Firewall, Azure Firewall, AWS Security Groups/NACLs) and Web Application Firewalls (WAFs) to protect web applications from common vulnerabilities and attacks. The candidate will demonstrate past hands-on network experience in managing complex layer-4 to layer-7 rules. 
• SIEM Integration & Optimization: As a Level-2 Security Operations support team member, you will review all security alerts and resolve these alerts in a timely manner. You will work with our current Security Operations team to expand on our current alerting and reporting capabilities to enhance visibility across our attack surface. Powershell or similar scripting skills will be required. 
• SaaS Security Best Practices: Provide expert guidance on securing SaaS applications, including identity and access management (IAM), data encryption, API security, and secure configuration baselines. You will be responsible for leading and managing all firewall reviews, access reviews, system reviews and risk assessments. 
• Compliance & Governance: Lead and contribute to compliance initiatives, ensuring cloud environments adhere to industry regulations and frameworks such as GDPR, SOC 2, ISO 27001, CMMC and CSA STAR. Conduct security assessments and gap analyses.
• Customer Engagement & Presentation: Act as a trusted advisor to clients, effectively communicating complex technical security concepts to both technical and non-technical stakeholders. Deliver engaging presentations, attend client workshops, and build strong client relationships.
• Incident Response & Remediation: Support incident response activities by providing expert analysis and remediation strategies for cloud security incidents. This will extend to leading Incident Response Plan initiatives and creating documentation for all parties to follow specific plans. 
• Vulnerability Management and Penetration Testing: Responsible for running the comprehensive vulnerability management and penetration testing program. The candidate will be responsible for reviewing, interpreting and advising operations teams on how best to remediate identified vulnerabilities and work with the operations to bring all findings to a close. The candidate will be responsible for working with our software development teams to review, manage and collaborate on the remediation of open OWASP findings. 
• Stay Ahead of the Curve: Continuously research and evaluate emerging cloud security threats, technologies, and best practices.

What You Bring:

• 10+ years of progressive experience in web application penetration testing, cybersecurity, with at least 4+ years focused on cloud security engineering.
• Strong organizational, administrative, project management and communication skills will be required to manage the overall security program.
• Deep hands-on experience with Google Cloud Platform (GCP) security services and best practices is essential and managing cloud security alerts in our SIEM.
• Strong practical experience with Microsoft Azure and Amazon Web Services (AWS) security services.
• Proven expertise in securing SaaS applications and understanding of common SaaS security challenges.
• Extensive experience with scripting skills, network security principles and implementation in cloud environments.
• Demonstrable experience with firewall management (cloud-native and third-party) and Web Application Firewalls (WAFs).
• Hands-on experience with SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google Chronicle Security Operations, Datadog, etc) including sink creations, log ingestion, rule creation, and dashboarding.
• Strong understanding of cloud identity and access management (IAM) principles and best practices across multi-cloud.
• Solid knowledge of compliance frameworks and regulations (e.g., GDPR, SOC 2, ISO 27001, CMMC).
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex security concepts clearly and concisely to diverse audiences.
• Ability to work independently and as part of a team in a fast-paced, client-facing environment.
• Problem-solving mindset with a strong attention to detail.
• CISSP is required. Azure and Google certifications are highly desirable. 

Required Qualifications:

• Bachelor's Degree in Statistics, Computer Science, Risk Management, Cyber Security, or related field 
• 5+ years of experience in web application penetration testing 
• 5+ years in cloud or network penetration testing 
• 4+ years of experience managing, tracking and supporting a security program including compliance, risk management, security operations, security engineering and cloud security initiatives.
• 4+ years of experience securing, configuring and supporting cloud environments (Azure and GCP)
• 4+ years of experience supporting a security operations center, managing security alerts, configuring SIEMs and, creating custom alerts using PowerShell, Python or Bash scripts
• Provide guidance on security vulnerabilities, responding to security questionnaires,  working with software engineering teams on OWASP Top 10 vulnerabilities, secure coding practices, and threat modeling.
• Microsoft certifications a plus
• Security Certifications: CISSP, GWAPT, OSWA or OSCP are required, CISM desirable and other certifications would be a plus.

Bonus Points If You Have:

• Relevant industry certifications like OSWE or Cloud Provider Certifications (e.g., Google Cloud Professional Cloud Security Engineer, Azure Security Engineer Associate, AWS Certified Security – Specialty, CCSP).
• Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, ARM templates) for security automation.
• Scripting skills (e.g., Python, PowerShell, Bash).
• Experience with container security (Docker, Kubernetes).
• Knowledge of DevSecOps principles and practices.

The Perks of Working for Appspace:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

Additional perks include:

• Generous PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• A casual dress work environment 

Position Summary: We are seeking a highly skilled Azure Engineer with expertise in Microsoft Azure and Amazon Web Services (AWS) to support the cloud infrastructure needs of our legal operations. The ideal candidate will have experience deploying secure, compliant, and scalable cloud environments tailored to the legal industry, including Windows Virtual Desktop (WVD), Microsoft Intune, Microsoft 365, and Entra ID for identity and device compliance management.

Key Responsibilities: 

• Design, implement, and manage secure cloud infrastructure on Azure and AWS to support legal case management systems, e-discovery platforms, and document management solutions. 
• Deploy and maintain Windows Virtual Desktop (WVD) environments for attorneys and legal staff. 
• Manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM), ensuring device compliance and secure access to legal data. 
• Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive with a focus on legal collaboration and data retention policies. 
• Configure and manage Microsoft Entra ID (formerly Azure AD) for identity governance, conditional access, and secure authentication. 
• Conduct cloud cost analysis and implement cost-saving strategies using Azure Cost Management, AWS Cost Explorer, and FinOps best practices. 
• Ensure compliance with legal industry regulations such as HIPAA, GDPR, ISO 27001, and ABA cybersecurity guidelines. 
• Automate infrastructure provisioning using Terraform, ARM templates, CloudFormation, or Bicep. 
• Monitor cloud environments for performance, security, and availability using Azure Monitor, AWS CloudWatch, and third-party tools. 

Qualifications:

• Preferred Certifications: 
  • Microsoft Certified: Azure Solutions Architect Expert 
  • AWS Certified Solutions Architect – Associate or Professional 
  • Microsoft Certified: Azure Virtual Desktop Specialty 
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals 
  • Certified Information Systems Security Professional (CISSP) – a plus 
  • ITIL V.4 

• Technical Skills Required: 
  • Cloud Platforms: Microsoft Azure, Amazon Web Services (AWS) 
  • Virtualization & VDI: Windows Virtual Desktop (WVD), Azure Virtual Desktop (AVD), FSLogix 
  • Device & Identity Management: Microsoft Intune, Microsoft Entra ID, Conditional Access, Compliance Policies 
  • Productivity & Collaboration: Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) 
  • Infrastructure as Code (IaC): Terraform, ARM templates, CloudFormation, Bicep 
  • Scripting & Automation: PowerShell, Python, Bash 
  • DevOps & CI/CD: Azure DevOps, GitHub Actions, Jenkins, AWS CodePipeline 
  • Monitoring & Logging: Azure Monitor, AWS CloudWatch, Log Analytics, Prometheus, Grafana 
  • Networking: VNet, VPC, VPN Gateway, ExpressRoute, Route 53, NSGs, Load Balancers 
  • Security & Compliance: Azure AD, IAM, Key Vault, Security Center, AWS IAM, KMS, GuardDuty, HIPAA/GDPR/ISO 27001 compliance 
  • Cost Management: Azure Cost Management, AWS Cost Explorer, Budgets, Trusted Advisor 
  • Legal Tech Integration: Experience with legal software platforms (e.g., Filevine, Litify) is a plus 
• Soft Skills Required: 
  • Strong understanding of legal industry workflows and data sensitivity 
  • Excellent communication skills to collaborate with attorneys, paralegals, and IT staff 
  • Ability to translate technical concepts into business-friendly language 
  • Strong organizational and documentation skills 
  • Proactive problem-solving and critical thinking abilities 
  • High attention to detail, especially in compliance and security contexts 
  • Ability to manage multiple priorities and projects in a fast-paced legal environment 
  • Team-oriented mindset with a willingness to mentor and share knowledge 
  • Strong sense of ownership and accountability for cloud infrastructure and services
    

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays 
• Tuition Reimbursement