About the Role:

Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way. 

Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.

You will be part of the incredible Wrike Engagement Team and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to “build and upgrade the car while it’s in motion.”

Your Impact:

• Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage
• Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
• Maximize customer lifetime by helping them unlock the most product value
• Drive the adoption across the customers’ teams
• Drive Net Retention via upsell and cross sell

Your Qualifications:

• 1+ years of work experience in a customer ­facing role (Customer Success, Account Management, Customer Support,  etc)
• Fluent English
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
• Keen business sense to discover and understand customer business objectives and pain points 
• Passionate about teaching/instilling knowledge in others
• Willing to dive into technical details of a product to understand it thoroughly
• Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals)
• Prepare to work evening shift (16:30 - 01:00)
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, the high degree of patience
• Excellent organization, note-taking, and time management skills

Standout Qualities:

• Energetic, critical thinker, generally curious, problem solver
• Passionate about learning and improving every day, motivated to excel
• Open to feedback, coachable
• Strong team player
• Self Starter with strong ownership skills, willing to go above and beyond the job description
• Creative and innovative

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

About the Role:

Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way. 

Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.

You will be part of the incredible Wrike Engagement Team and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to “build and upgrade the car while it’s in motion.”

Your Impact:

• Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage
• Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
• Maximize customer lifetime by helping them unlock the most product value
• Drive the adoption across the customers’ teams
• Drive Net Retention via upsell and cross sell

Your Qualifications:

• 1+ years of work experience in a customer ­facing role (Customer Success, Account Management, Customer Support,  etc)
• Fluent English
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
• Keen business sense to discover and understand customer business objectives and pain points 
• Passionate about teaching/instilling knowledge in others
• Willing to dive into technical details of a product to understand it thoroughly
• Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals)
• Prepare to work evening shift (15:30 - 00:00)
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, the high degree of patience
• Excellent organization, note-taking, and time management skills

Standout Qualities:

• Energetic, critical thinker, generally curious, problem solver
• Passionate about learning and improving every day, motivated to excel
• Open to feedback, coachable
• Strong team player
• Self Starter with strong ownership skills, willing to go above and beyond the job description
• Creative and innovative

Why Join Wrike? 

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

About the Role: 

Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join our team as a Customer Success Manager. You will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA. In this role you should have experience understanding customers’ business strategies and leading them to their desired outcomes. You will have a growth mindset who can provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value.

Team Dynamics:

You will be part of the incredible international globally distributed Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving.

Your Impact:

• By building strong customer relationships and act as the Wrike advocate to our customers throughout their Wrike journey
• By partnering with customers to establish clear business goals, timelines, priorities and metrics of success. (executing success plans & EBRs)
• By creating, executing and managing comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR growth.
• By serving as the Wrike subject matter expert (SME) in providing guidance and addressing challenges on work management to customers
• By being a Team Player. You’ll be collaborating with multiple teams on a regular basis (Sales, Professional Services, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• By monitoring your entire book of business and work towards targets, leveraging key account metrics to identify areas of opportunity as well as managing churn avoidance.
• By maintaining and leveraging our Customer Success Management platform to maintain detailed customer centric actions and communication plans
• By leading end-to-end Success Plan execution, connecting customer objectives to measurable outcomes, and holding accountability for delivering and evidencing value over time.

This is an 18-month contract position for a maternity cover 

Your Qualifications: 

• Full fluency in English and German 
•  2+ years experience in Customer Success Management or customer facing-role supporting mid market clients.
• Experience working with Marketing teams, Professional Services, IT teams, PMO teams.
• Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership.
• Knowledge and hands-on experience in project management, business process redesign, and change management.
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, you show tact and poise under pressure when dealing with difficult interpersonal situations, and possess a high degree of patience
• Willing to dive into technical details of a product to understand it thoroughly

Standout Qualities: 

• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable
• A strong team player attitude
• Possessing a self starter attitude with strong ownership skills, willing to go above and beyond the job description
• A creative and innovative approach

Why Join Wrike? 

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

Are you a marketer with experience from bigger companies' marketing departments with an ambitious ‘growth’ mindset and can do attitude? Do you get excited about growing a business? If this sounds like you, then we’d love to chat!

Role Background

So… we have built this rocket ship. We call it Wolt. We are best known for our food delivery platform, yet we are on a journey to become an ‘’everything’’ app so you can get almost anything in your city delivered to your doorstep in less than an hour. 

As the Marketing Specialist, you will be responsible for managing user marketing campaigns end-to-end related to our restaurant, retail partners, or collaborations with other companies. You will be at the marketing steering wheel as well as the engine room, and will be expected to bring ideas and also execute on them to reach our ambitious targets.
 

What you’ll be doing

• Driving the execution of marketing campaigns across paid and owned channels, based on our long-term strategy, and ensuring alignment with commercial priorities
• Regarding your campaigns, coming up with the offerings, thinking about the best media mix, and creative strategy are all your responsibilities
• Strong cooperation with other campaign managers and departments on the timing and budgeting of the different campaigns
• Understanding the impact of marketing strategies on the P&L and assessing their ROIs.
• Support reporting needs by gathering data, tracking KPIs, and contributing insights to improve future marketing activities
• Take ownership of setting up campaigns and content using internal tools and platforms, including basic technical configurations where needed
• Collaborate with designers and content creators to contribute to the development of campaign assets and visuals
• Assist in managing marketing relationships with local restaurant and retail partners, coordinating co-marketing activities to boost visibility 

Our humble expectations 

• You have 2 to 3 years of relevant marketing experience mainly in campaign management or project management.
• You’re willing to get your hands dirty and have a hands-on approach to get things done
• You have the ability to take ownership of projects, work independently, but also be open to feedback and collaboration
• You have a ‘customers first’ mindset and understand the impact of communication 
• You have a creative way of thinking and a great eye for valuable content
• You have previous experience in marketing, preferably in a fast-moving environment
• Multi-tasking is often unavoidable; great time management is a must
• Fluent in Greek and fluent in English
• Located and Eligible to work in Cyprus 

What we offer

We are in a fast-moving industry, and Cyprus is a very key market for Wolt. The team on the ground is very ambitious and willing to move the rocks to reach goals while supporting each other. As part of the marketing team, you can make a real impact with your campaigns on the market, see good results and see your work on various media channels.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Next steps

We’re reviewing applications on a rolling basis, so we encourage you to apply sooner rather than later. The process typically includes:

• Intro 30mins chat with our Talent Acquisition Partner.
• 30mins chat with the Hiring Manager to dive into your experience, 
• Case assignment (light, strategic, to see how you think) + 60 mins presentation call with senior stakeholders.

About the Role: 

Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join our team as a Customer Success Manager. You will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA. In this role you should have experience understanding customers’ business strategies and leading them to their desired outcomes. You will have a growth mindset who can provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value.

Team Dynamics:

You will be part of the incredible international globally distributed Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving.

Your Impact:

• By building strong customer relationships and act as the Wrike advocate to our customers throughout their Wrike journey
• By partnering with customers to establish clear business goals, timelines, priorities and metrics of success. (executing success plans & EBRs)
• By creating, executing and managing comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR growth.
• By serving as the Wrike subject matter expert (SME) in providing guidance and addressing challenges on work management to customers
• By being a Team Player. You’ll be collaborating with multiple teams on a regular basis (Sales, Professional Services, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• By monitoring your entire book of business and work towards targets, leveraging key account metrics to identify areas of opportunity as well as managing churn avoidance.
• By maintaining and leveraging our Customer Success Management platform to maintain detailed customer centric actions and communication plans
• By leading end-to-end Success Plan execution, connecting customer objectives to measurable outcomes, and holding accountability for delivering and evidencing value over time.

This is an 18-month contract position for a maternity cover 

Your Qualifications: 

• Full fluency in English and German 
•  2+ years experience in Customer Success Management or customer facing-role supporting mid market clients.
• Experience working with Marketing teams, Professional Services, IT teams, PMO teams.
• Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership.
• Knowledge and hands-on experience in project management, business process redesign, and change management.
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, you show tact and poise under pressure when dealing with difficult interpersonal situations, and possess a high degree of patience
• Willing to dive into technical details of a product to understand it thoroughly

Standout Qualities: 

• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable
• A strong team player attitude
• Possessing a self starter attitude with strong ownership skills, willing to go above and beyond the job description
• A creative and innovative approach

Why Join Wrike? 

• 25 calendar days of paid vacation
• Parental Leave: 26 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Bike-to-Work Scheme
• Health Insurance (Employees + Dependents)
• Life Insurance
• Income Protection
• Pension Scheme

About the Role: 

Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join our team as a Customer Success Manager. You will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA. In this role you should have experience understanding customers’ business strategies and leading them to their desired outcomes. You will have a growth mindset who can provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value.

Team Dynamics:

You will be part of the incredible international globally distributed Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving.

Your Impact:

• By building strong customer relationships and act as the Wrike advocate to our customers throughout their Wrike journey
• By partnering with customers to establish clear business goals, timelines, priorities and metrics of success. (executing success plans & EBRs)
• By creating, executing and managing comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR growth.
• By serving as the Wrike subject matter expert (SME) in providing guidance and addressing challenges on work management to customers
• By being a Team Player. You’ll be collaborating with multiple teams on a regular basis (Sales, Professional Services, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• By monitoring your entire book of business and work towards targets, leveraging key account metrics to identify areas of opportunity as well as managing churn avoidance.
• By maintaining and leveraging our Customer Success Management platform to maintain detailed customer centric actions and communication plans
• By leading end-to-end Success Plan execution, connecting customer objectives to measurable outcomes, and holding accountability for delivering and evidencing value over time.

This is an 18-month contract position for a maternity cover 

Your Qualifications: 

• Full fluency in English and German 
•  2+ years experience in Customer Success Management or customer facing-role supporting mid market clients.
• Experience working with Marketing teams, Professional Services, IT teams, PMO teams.
• Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership.
• Knowledge and hands-on experience in project management, business process redesign, and change management.
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, you show tact and poise under pressure when dealing with difficult interpersonal situations, and possess a high degree of patience
• Willing to dive into technical details of a product to understand it thoroughly

Standout Qualities: 

• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable
• A strong team player attitude
• Possessing a self starter attitude with strong ownership skills, willing to go above and beyond the job description
• A creative and innovative approach

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

We are looking for a Technical Business Analyst who will play a key role within the Operations, Governance, and Control team by gathering, analysing, and documenting data requirements to support the delivery of a centralised, self-service data platform across all business divisions, while assuming responsibility for existing data reporting and operational support activities. The role will have significant responsibility within the Data Strategy initiatives, including leading the end-to-end migration, reconciliation, and validation of five critical data domains to ensure business reporting requirements are successfully transitioned and aligned with business needs. In parallel, the position will contribute to foundational Data Strategy enablers, such as Master Data Management (MDM), data lineage, data cataloguing, and governance artefacts - essential to achieving sustainable, scalable, and compliant self-service analytics. The Technical Business Analyst will also produce high-quality documentation and actionable reports and dashboards to support informed, data-driven decision-making across program teams and senior leadership. This is a hybrid opportunity of working 2 days from office & 3 days from home & shift starting from 7AM.

Your EDGE Assignment/You Will

• Gather, analyse, and document data and reporting requirements across business divisions to support delivery of a centralised, self-service data platform.
• Collaborate with business stakeholders, data engineering, and tech ops teams to translate business needs into clear, traceable technical specifications, user stories, and acceptance criteria, using Jira and Azure DevOps, ensuring alignment with agile delivery cycles.
• Lead requirements, planning, and validation activities for the end-to-end migration, reconciliation, and testing of five critical data domains, ensuring reporting continuity and alignment with business needs.
• Maintain ownership of existing data reporting and operational support activities, promptly identifying and resolving reporting or data quality issues.
• Document current and future state processes, data flows, and governance standards, ensuring clear, accessible, and version-controlled documentation.
• Contribute to foundational Data Strategy initiatives, including Master Data Management (MDM), data lineage, data cataloguing, and governance artefact development.
• Ensure all data initiatives align with organisational data governance, security, privacy, and compliance requirements.
• Support testing and validation activities, including UAT preparation, issue tracking, and verification of migrated and newly developed data solutions.
• Monitor project progress, dependencies, and risks, proactively escalating issues and recommending solutions to maintain delivery timelines.
• Prepare and present high-quality reports and dashboards using Power BI (proficient in DAX and SQL) to provide actionable insights for program teams and senior leadership.
• Demonstrate flexibility to support team priorities as needed, readily pivoting to assist across tasks and initiatives.
• Take accountability and ownership for deliverables, working independently without close supervision while actively collaborating and contributing to team success.

Are you the one?

• 10+ years of experience as a Technical Business Analyst, preferably in data-driven and product-based environments.
• Strong hands-on experience with Power BI and DAX, including building dashboards, reporting solutions, and translating business insights into actionable data.
• Proficiency in Databricks and SQL for data analysis, querying, and supporting analytics and reporting initiatives.
• Hands-on experience using Confluence for documentation, collaboration, and knowledge management.
• Demonstrated expertise in technical documentation, including requirement gathering, user stories, process flows, and functional specifications.
• Experience leading UAT activities, coordinating with stakeholders, and ensuring successful delivery of business outcomes.
• Solid knowledge of data governance and data management practices, including MDM, RBAC/ABAC, PII compliance, data lineage, and cataloging.
• Excellent communication and stakeholder management skills, with the ability to collaborate across technical and non-technical teams.
• Strong documentation, analytical thinking, and problem-solving abilities.
• Proven ability to manage multiple priorities, deliver in fast-paced environments, and work independently.

Nice to Have

• • Exposure to cloud platforms such as AWS and GCP.
  • Experience working in the trading, financial services, or fintech domain.
  • Understanding of trading platforms such as MetaQuotes and related ecosystems.
  • Strong teamwork, collaboration, and time management skills.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• Private Health insurance for employees.
• 21 days of annual leave per year, additional study, volunteer and sick leave applies.
• Team-building experiences and corporate parties.

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Technical Interview 1 (1 hour) 
• Cultural Fit Interview (30 minutes)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.

Who we are

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread Betting. Our business has evolved into a world-class, multifaceted brokerage with offices across six regions worldwide. Through significant investment in cutting-edge trading technology, Axi delivers a comprehensive end-to-end trading experience, servicing traders of all levels—from beginners to institutional clients.

Let’s talk about the cool stuff you’ll do at Axi!

The Client Onboarding & Operations Specialist plays a key role in supporting EU-based clients throughout their lifecycle—from initial onboarding to ongoing support and long-term retention. This role ensures full compliance with CySEC regulatory requirements while delivering a high-quality client experience and maintaining strong operational and risk management standards.

Your EDGE assignment / You will:

• Conduct daily reviews and verification of onboarding applications to ensure all client information, documentation, and declarations meet CySEC regulatory requirements and internal policies.
• Process sub-account, corporate, and professional account applications, ensuring accurate submission of all required documentation, eligibility criteria, and supporting evidence.
• Proactively follow up with clients to complete onboarding requirements, collecting missing documentation and information to ensure timely account activation.
• Analyse and investigate alerts generated by internal systems, following established policies, procedures, and tools to ensure compliance with internal controls and regulatory obligations.
• Promote high standards of KYC, EDD, and regulatory compliance, contributing to a strong risk-aware and compliance-focused culture.
• Act as the primary point of contact for clients, delivering timely, accurate, and professional support for inquiries, concerns, and operational requests.
• Manage, respond to, and follow up on client and prospective client inquiries or complaints in line with internal policies and departmental SOPs.
• Support internal and external audit reviews by providing required documentation, reports, and clarifications in a timely manner.
• Contribute to business success by driving client conversion rates and supporting the effective retention of active clients.

Are you the one?

• Proficiency in Polish and English; additional European languages are an advantage.
  Previous experience in client onboarding, client operations, compliance, or a similar role within financial services, fintech, or investment firms.
• CySEC AML Certificate required.
• Strong knowledge of KYC, EDD, AML frameworks, and regulatory requirements.
• Experience handling corporate, professional, or complex account structures.
• Excellent communication skills with a client-centric and professional approach.
• Strong attention to detail and ability to manage multiple onboarding cases simultaneously.
• Ability to analyse alerts, identify risks, and follow established compliance procedures.
• Comfortable working in a fast-paced, regulated environment.

Axi’s bag of delights

• Competitive and attractive compensation package.
• Extensive learning and development opportunities, including professional training, certifications, and soft skills development.
• 21 annual leave days, 5 paid study leave days, and 1 paid volunteer day per year.
• Comprehensive health insurance.

Axi’s interview journey

• Talent Acquisition Call – 45 Minutes
• Hiring Manager Interview – 60 Minutes
• Final Interview – 60 Minutes

Final assessment focusing on cultural fit, stakeholder interaction, and long-term potential.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in India.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

The Application Services Lead role sits within Axi’s Technology department and is responsible for overseeing the delivery, support, and continuous improvement of applications that power critical business operations.

In this leadership role, you will manage a team of Application Services Engineers, ensuring application reliability, performance, and scalability across a global, high-availability environment. You will work closely with stakeholders across the business to optimise application functionality, drive operational excellence, and support the delivery of new products and services.

Your EDGE Assignment / You Will

• Oversee the end-to-end delivery and support of business-critical applications across the organisation.
• Ensure effective shift handovers across global time zones, supporting a 24/7 operational model.
• Lead, mentor, and develop the Application Services team, fostering a high-performance culture.
• Allocate resources effectively to meet service delivery and project demands.
• Promote a culture of collaboration, accountability, and continuous improvement.
• Ensure applications are maintained, patched, upgraded, and operating efficiently.
• Manage and support integrations between applications and internal/external systems.
• Oversee incident management, ensuring timely resolution of issues, service requests, and escalations.
• Define and manage SLAs and KPIs related to application availability, performance, and user satisfaction.
• Drive automation, enhancements, and optimisation initiatives to improve user experience and operational efficiency.
• Ensure applications meet security, compliance, and data governance standards.
• Stay informed on emerging technologies and industry trends, ensuring the team is equipped to support evolving business needs.
• Collaborate with development, infrastructure, and business teams to ensure scalable and reliable application services.

Are you the one?

• Proven experience in an Application Support / Application Services leadership role supporting business-critical systems.
• Strong background in incident management, service delivery, and operational support within high-availability environments.
• Preferred experience with Kubernetes, CI/CD, and DevOps practices.
• Experience managing and mentoring technical support or application services teams.
• Solid understanding of application lifecycle management, including patching, upgrades, and integrations.
• Experience working with cloud platforms (AWS, Azure, or similar) and modern application architectures.
• Familiarity with monitoring and observability tools (e.g., Datadog, Zabbix, or similar).
• Strong understanding of SLAs, KPIs, and IT Service Management frameworks (ITIL preferred).
• Ability to manage multiple priorities in a fast-paced, global environment.
• Excellent communication and stakeholder management skills.
• A proactive mindset with a focus on continuous improvement and operational excellence.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 18 annual leave days per year.
• 12 sick days leave per year.
• Public holidays as declared by local government.
• Maternity leave as per law.
• Health Insurance. 

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Hiring Team Interview (60 minutes)
• Final Interview (30 minutes)

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

The Application Services Lead role sits within Axi’s Technology department and is responsible for overseeing the delivery, support, and continuous improvement of applications that power critical business operations.

In this leadership role, you will manage a team of Application Services Engineers, ensuring application reliability, performance, and scalability across a global, high-availability environment. You will work closely with stakeholders across the business to optimise application functionality, drive operational excellence, and support the delivery of new products and services.

Your EDGE Assignment / You Will

• Oversee the end-to-end delivery and support of business-critical applications across the organisation.
• Ensure effective shift handovers across global time zones, supporting a 24/7 operational model.
• Lead, mentor, and develop the Application Services team, fostering a high-performance culture.
• Allocate resources effectively to meet service delivery and project demands.
• Promote a culture of collaboration, accountability, and continuous improvement.
• Ensure applications are maintained, patched, upgraded, and operating efficiently.
• Manage and support integrations between applications and internal/external systems.
• Oversee incident management, ensuring timely resolution of issues, service requests, and escalations.
• Define and manage SLAs and KPIs related to application availability, performance, and user satisfaction.
• Drive automation, enhancements, and optimisation initiatives to improve user experience and operational efficiency.
• Ensure applications meet security, compliance, and data governance standards.
• Stay informed on emerging technologies and industry trends, ensuring the team is equipped to support evolving business needs.
• Collaborate with development, infrastructure, and business teams to ensure scalable and reliable application services.

Are you the one?

• Proven experience in an Application Support / Application Services leadership role supporting business-critical systems.
• Strong background in incident management, service delivery, and operational support within high-availability environments.
• Preferred experience with Kubernetes, CI/CD, and DevOps practices.
• Experience managing and mentoring technical support or application services teams.
• Solid understanding of application lifecycle management, including patching, upgrades, and integrations.
• Experience working with cloud platforms (AWS, Azure, or similar) and modern application architectures.
• Familiarity with monitoring and observability tools (e.g., Datadog, Zabbix, or similar).
• Strong understanding of SLAs, KPIs, and IT Service Management frameworks (ITIL preferred).
• Ability to manage multiple priorities in a fast-paced, global environment.
• Excellent communication and stakeholder management skills.
• A proactive mindset with a focus on continuous improvement and operational excellence.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training & certifications and soft skills development.
• Private Health insurance for employees.
• 21 days of annual leave per year, additional study, volunteer and sick leave applies.
• Team-building experiences and corporate parties.

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Hiring Team Interview (60 minutes)
• Final Interview (30 minutes)

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.
Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).  

*A select number of positions require full-time in office attendance*

As a member of a growing team, the dynamic individual will be responsible for nurturing ongoing affiliate client relationships as well as pursuing new partnership opportunities. The candidate should have an analytical mind and strong organizational skills.

What You'll Be Doing:

• Manage the full campaign lifecycle across adult networks (TrafficJunky, ExoClick, etc.) - from setup and launch to real-time optimization and scaling successful campaigns
• Optimize performance through strategic adjustments to bids, targeting (geo, device, OS, carrier, time), and creative rotations while efficiently allocating budget to high-ROI opportunities
• Lead creative testing for various ad formats (banners, native ads, popunders, push notifications) and collaborate with creative teams to develop high-converting assets
• Analyze campaign performance using network dashboards and Voluum to track KPIs (CPC, CPM, CTR, CR, CPA, ROAS), generating actionable reports and insights
• Research competitive strategies using tools like AdPlexity to identify market trends and opportunities across adult sub-verticals (dating, cams, tubes)
• Work cross-functionally with affiliate managers, offer owners, and development teams to align traffic acquisition with converting offers
• Innovate by testing new traffic sources, verticals, and ad formats to expand our acquisition strategy

What You'll Need to Be Successful:

• 3-5 years of experience managing paid media campaigns, preferably with exposure to adult traffic networks
• Familiarity with digital advertising platforms and campaign optimization techniques
• Analytical mindset with previous experience interpreting performance data and make data-driven decisions
• Experience with or willingness to learn tracking platforms like Voluum
• Understanding of creative testing and optimization for digital advertising
• Budget management skills with focus on performance metrics
• Comfort working with adult content
• Detail-oriented approach to campaign management and testing

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

In this role you will be exposed to adult content

JetBrains is a global software company with 2,500+ professionals building tools used by more than 11 million developers worldwide. Alongside our product teams, we rely on a wide range of technical and non-technical roles to support our growth.

To scale efficiently and stay flexible, we’re building a more structured approach to outsourced and contingent workforce hiring. We’re looking for an Outsourcing Talent Partner to own and develop this direction.

About the role

In this role, you’ll take ownership of how JetBrains hires temporary and contract-based talent across multiple locations. You’ll work at the intersection of recruitment, vendor management, and workforce planning—building a scalable and reliable outsourcing model.

You won’t just run processes—you’ll shape them, working closely with hiring managers and cross-functional teams to ensure we have the right talent, through the right channels, at the right time.

What you’ll do

• Build and develop JetBrains’ vendor ecosystem for outsourcing and outstaffing across key locations.
• Own the end-to-end hiring process for temporary staff, across both technical and non-technical roles.
• Partner with hiring managers to define when and how to use outsourcing as a hiring strategy.
• Collaborate with Legal, Procurement, HR Operations, and Talent Acquisition to ensure compliant and scalable processes.
• Establish and track vendor performance metrics (quality, speed, cost, satisfaction), and continuously improve outcomes.
• Identify opportunities to increase efficiency and flexibility in how we hire through external partners.
• Act as a go-to expert for contingent workforce solutions within the company.

We’d love to hear from you if you:

• Have experience in recruitment, vendor management, or workforce solutions, ideally involving outsourcing, outstaffing, or contingent workforce.
• Have hired for both technical and non-technical roles, and can confidently navigate the differences.
• Are comfortable working with external vendors and holding them accountable for results.
• Have experience working in international environments with multiple stakeholders.
• Can balance speed, quality, compliance, and stakeholder experience.
• Enjoy building and improving processes in a growing and evolving setup.
• Have strong communication skills in English.

Application process

Please include a cover letter answering the following questions:

• What excites you about recruitment, and why did you choose this career?
• What experience do you have with temporary staffing solutions across technical and non-technical roles?
• How do you evaluate and manage vendor performance?

#LI-DNI

We are seeking a highly motivated and results-driven Talent Acquisition Specialist (Arabic Speaker) to join our team remotely on a full-time basis.

Our Talent Acquisition team focuses on attracting top talent through strategic sourcing, data-driven recruitment, and innovative hiring practices to support business growth and success.

Responsibilities

• Manage the recruitment process from job posting to hiring
• Conduct thorough candidate assessments to evaluate qualifications, skills, and cultural fit
• Coordinate and schedule interviews with hiring managers and stakeholders
•  Use ATS to keep track of candidate applications, update candidate statuses, and maintain recruitment records
• Stay current on industry trends, best practices, and innovative recruiting techniques to enhance talent acquisition effort

Requirements

• At least 2 year of experience in talent acquisition
• Proficiency in using sourcing techniques and platforms
• Knowledge of candidates assessment methods
• Results orientation: ability to meet recruitment targets, deadlines, and metrics while maintaining high-quality standards
• Adaptability, problem-solving skills
• Attention to detail and a customer-focused mindset

We offer

• 15 paid vacation days per year
• 10 paid sick leave days per year
• 10 days for floating Public holidays
• Medical budget
• Opportunity to work remotely
• Professional education budget
•  Language learning budget
•  Wellness budget (gym membership, sports gear and related expenses)

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi!

The role will represent the Organisation & the Global Client Services department within a model that differentiates Axi brand, from its competitors globally.

Your EDGE assignment/You will:

• Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in a timely, empathetic, and professional manner.
• Proactively and effectively manage and follow up on the inquiries/complaints of the current/prospective clients in accordance with established internal policies and department SOPs.
• Perform trade investigation/validation/affirmation for MT4.
• Escalating any cash adjustments required and compliance issues.
• Collaborate with internal teams within the Retail Services Division, Settlements and Compliance, to deliver a highly personalized client experience.
• Understand customers' needs and convert constructive feedback to management.
• Manage escalations to Senior managers and relevant Stakeholders as appropriate.
• Ensure adherence to quality standards, regulatory requirements, and protocols while meeting KPI and SLA consistently both individually and as a team.
• Be the subject matter expert with Axi's trading products and platforms and keep up to date on general market conditions to attend inquiries and provide first-class trading experience.
• Ensure compliance with the CX Charter, Code of Conduct, company policies, procedures, guidelines, and training plans by meeting the obligations and standards set out in Axi’s compulsory literature available on the internal confluence application and Ignite (learning management system).

Are you the one?

• Proven experience in a customer service role, preferably within the financial services industry.
• Able to work in shifts:13:00 - 00:00/ 14:00 - 01:00/ 15:00 - 02:00.
• Excellent communication and interpersonal skills with the ability to empathize with clients.
• Fluent Level of Spanish and proficient knowledge of the English language both verbal and written.
• Fluent Portuguese will be considered as a great advantage.  
• Affinity and interest in the financial markets.
• General computer literacy (knowledge of operating systems and office package).
• Strong problem-solving abilities and a keen attention to detail.
• Ability to work well in a team environment and collaborate effectively with colleagues and other departments.
• Proficiency in using CRM and Service desk systems, preferably Zendesk and Salesforce.
• Ability to multitask and prioritize workload in a fast-paced environment.
• General awareness of global happenings and updated on news and trends.
• Commitment to continuous learning and professional development.
• Self-driven and proactive Mindset, not afraid of taking on challenges or responsibilities.
• Comfortable working on hybrid work mode.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 21 annual leave days per year, 5 paid study leave days per year, and 1 paid volunteer day per year.
• Health Insurance.
• Hybrid work mode for greater flexibility

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Take Home Assessment (1 hour)
• Hiring Manager Interview (1 hour)
• Head of Department Interview (30 minutes)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi!

Are you a savvy Talent Acquisition enthusiast with a flair for HR operations and a touch of office management finesse? If so, we're looking for someone like you to join our Human Resources team as a Talent Acquisition Generalist. This role is a unique blend of excitement and responsibility, where you'll have the chance to make a significant impact on our talent journey and overall workplace vibe.

Your EDGE assignment/You will:

• Develop and execute creative sourcing strategies to connect with top talent.
• Cultivate and maintain a robust talent pipeline for current and future hiring needs.
• Conduct comprehensive candidate assessments, interviews, and reference checks.
• Proactively build and nurture relationships with potential candidates for future opportunities.
• Build and maintain strong, collaborative relationships with stakeholders to ensure a smooth recruitment process.
• Offer guidance and support to hiring managers throughout the recruitment lifecycle.
• Assist in resolving employee relations matters by providing guidance and support.
• Support in the development and implementation of HR policies and procedures.
• Stay informed about HR laws and regulations to ensure compliance.
• Oversee day-to-day office operations, ensuring a productive and enjoyable work environment.

Are you the one?

• Proven experience in talent acquisition, ideally in a generalist role.
• Strong knowledge of local HR laws and regulations.
• Ability to thrive in a fast-paced environment with competing priorities.
• Proficient in MS Office (Excel) and familiarity with HRIS/ATS systems (Greenhouse).
• Excellent communication and interpersonal skills.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 21 annual leave days per year, 5 paid study leave days per year, and 1 paid volunteer day per year.
• Health Insurance.

Axi's interview journey

• Hiring Manager Interview (60 minutes)
• Team Interview (60-90 minutes)
• Final Interview (45 minutes)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.