We are seeking a motivated and detail-oriented Project Manager to join our dynamic team. The ideal candidate will lead in the facilitation of the execution of influencer campaigns, ensuring projects are delivered on time, within scope, and meet quality standards. This role will involve working closely with internal teams and external partners to drive successful campaign outcomes.

Responsibilities:

Project Management:

• Oversee agency workflow and help define accountability and responsibilities on a per-project basis.
• Ensure consistency in project scope, establish key phases, and set project timelines.
• Monitor costs, resources, and scope to ensure projects are on track and budget.
• Partner closely with internal and external stakeholders to develop and implement project plans.
• Clarify and communicate project objectives and success criteria to stakeholders.
• Participate and/or lead project briefings with key stakeholders and ensure expectations are set on deliverables.
• Gather the necessary information to plan and implement each client project.
• Manage procurements and vendors when needed.
• Reviewing vendor contracts, SOWs, and change of scopes for accuracy and completeness.
• Collaborate with cross-functional teams to establish costs and time for scope requests.
• Provide timely updates and documentation to the internal and external teams, including quotes/estimates, timeline, status, next steps, and budget. 
• Prepare and consistently update project documentation through all phases of the project lifecycle to keep internal teams and client(s) updated.
• Proficiency with project management tools. 
• Facilitate cross-functional team communication. 
• Excellent organizational, prioritization, and decision-making skills.
• Strong analytical, communication, interpersonal, and leadership skills. 

Resource Management:

• In collaboration with Account Director(s) and/ or Sr. Project Manager(s), schedule and assign appropriate resources for task and/or project completion.
• Ensure resources are completing tasks on schedule.
• Reallocate resources as needed to ensure timelines are met.
• Ongoing monitoring and forecasting of resource capacity levels.

External Management & Internal Planning:

• Develop and maintain strong working relationships with external vendors. 
• Facilitate and lead internal meetings in collaboration with client service leads.
• Participate in client status meetings as necessary.
• Participate in collective problem-solving sessions.
• Provide input and updates to client service leads on all assigned projects.
• Provide client leads with actual hours spent on projects to invoice.
• Reconciliation of hard costs & tracker updates. 

Skills and Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Minimum 3+ years in a similar role within the marketing industry
• Proven experience in project management, with knowledge and/or understanding of influencer marketing.
• Relevant certifications in project management or influencer marketing would be a plus. 
• Understanding of content strategies and marketing that leverage influencer partnerships to enhance brand awareness 
• Excellent communication skills both written and oral to ensure effective collaboration with vendors, influencers, internal teams and clients
• Some knowledge of the influencer marketing landscape, including current trends, best practices, and platform algorithms.

We are seeking a motivated and detail-oriented Project Manager to join our dynamic team. The ideal candidate will lead in the facilitation of the execution of influencer campaigns, ensuring projects are delivered on time, within scope, and meet quality standards. This role will involve working closely with internal teams and external partners to drive successful campaign outcomes.

Responsibilities:

Project Management:

• Oversee agency workflow and help define accountability and responsibilities on a per-project basis.
• Ensure consistency in project scope, establish key phases, and set project timelines.
• Monitor costs, resources, and scope to ensure projects are on track and budget.
• Partner closely with internal and external stakeholders to develop and implement project plans.
• Clarify and communicate project objectives and success criteria to stakeholders.
• Participate and/or lead project briefings with key stakeholders and ensure expectations are set on deliverables.
• Gather the necessary information to plan and implement each client project.
• Manage procurements and vendors when needed.
• Reviewing vendor contracts, SOWs, and change of scopes for accuracy and completeness.
• Collaborate with cross-functional teams to establish costs and time for scope requests.
• Provide timely updates and documentation to the internal and external teams, including quotes/estimates, timeline, status, next steps, and budget. 
• Prepare and consistently update project documentation through all phases of the project lifecycle to keep internal teams and client(s) updated.
• Proficiency with project management tools. 
• Facilitate cross-functional team communication. 
• Excellent organizational, prioritization, and decision-making skills.
• Strong analytical, communication, interpersonal, and leadership skills. 

Resource Management:

• In collaboration with Account Director(s) and/ or Sr. Project Manager(s), schedule and assign appropriate resources for task and/or project completion.
• Ensure resources are completing tasks on schedule.
• Reallocate resources as needed to ensure timelines are met.
• Ongoing monitoring and forecasting of resource capacity levels.

External Management & Internal Planning:

• Develop and maintain strong working relationships with external vendors. 
• Facilitate and lead internal meetings in collaboration with client service leads.
• Participate in client status meetings as necessary.
• Participate in collective problem-solving sessions.
• Provide input and updates to client service leads on all assigned projects.
• Provide client leads with actual hours spent on projects to invoice.
• Reconciliation of hard costs & tracker updates. 

Skills and Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Minimum 3+ years in a similar role within the marketing industry
• Proven experience in project management, with knowledge and/or understanding of influencer marketing.
• Relevant certifications in project management or influencer marketing would be a plus. 
• Understanding of content strategies and marketing that leverage influencer partnerships to enhance brand awareness 
• Excellent communication skills both written and oral to ensure effective collaboration with vendors, influencers, internal teams and clients
• Some knowledge of the influencer marketing landscape, including current trends, best practices, and platform algorithms.

About the Role:

As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.

About the Team:

This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started

Here’s what you’ll do day-to-day:

• Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.

• Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.

• Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.

• Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.

• Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.

• Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.

• Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.

• Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.

• Manage budgets, agency relationships, and social media tools/platforms effectively.

• Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.

Here’s what we're looking for:

• 12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.

• Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.

• Deep expertise in developing content strategies tailored for various social platforms and audience segments.

• Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.

• Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.

• A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.

• Outstanding leadership and people management skills, with experience coaching and developing marketing talent.

• Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.

• Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.

• BA/BS degree required; MBA or advanced degree a strong plus

Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises. 

What you’ll do

As a Paid Digital Marketing Manager, you will be a key driver of paid digital marketing efforts supporting our inbound funnel and to drive demand and engage key segments of users - designing, implementing, and optimizing scaled digital campaigns. You will help create an uncommonly great paid program at Stripe through a relentless focus on user experience and channel optimization. In the role, you will be the go-to expert on paid digital to support multiple segments and collaborate with a cross functional team to deliver on marketing goals for those segments.

Responsibilities

• Drive ideation, strategy, and execution of scaled paid campaigns to generate and accelerate sales pipeline and overall company revenue. Develop and manage testing agenda and media plans for the program.
• Drive growth across key metrics (Suspects, MQLs, SQOs, Signups, Go-lives, pipeline, revenue) - measure success, optimize against targets, and report on performance on a recurring cadence.
• Support Stripe in building and optimizing our paid program using knowledge of our users, how they use our products and data. You will partner with various internal stakeholders including campaigns, design, marketing operations, product marketing, analytics & insights, and regional teams to create a best-in-class paid program.
• Report up and out on campaign performance to ensure relevant stakeholders have visibility into program performance & roadmap.
• Partner with relevant stakeholders on audience management and ensure we’re reaching the right users.
• Lead in analyzing the effectiveness of paid campaigns, shifting spend to deliver more value.
• Proactively identify areas of weakness in the paid program and flag these as requiring improvement - and then create a plan to remedy.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of work experience
• 5+ years of paid digital experience, preferably in paid social/display and direct response.
• 2+ years of B2B marketing experience
• Deep knowledge of the digital marketing landscape and best practices (targeting, ad formats, privacy laws) and growth marketing concepts (attribution, incrementality)
• Experience articulating requirements to analytics, campaigns, sales strategy and ops and marketing leadership
• Self starter; ability to drive both strategic and tactical workstreams forward with minimal oversight
• Advanced analytical skills; ability to analyze trends and decipher actionable insights from data
• Experience driving experimentation roadmaps to continuously optimize and improve campaigns 
• User-first sensibility
• Excellent written and verbal communication skills
• Demonstrated ability to collaborate cross-functionally across teams, including those that are not expert in paid media

Preferred qualifications

• 10+ years of work experience
• 7+ years of paid digital experience, preferably in paid social/display and direct response.
• 5+ years of B2B marketing experience, preferably with ABM experience
• Experience with Marketo and/or Salesforce
• Experience driving demand for sales teams; experience in sales concepts, processes, and metrics

About Life360 

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. 

We are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About the Job

The Life360 Creative Team is at a defining moment.

We’re evolving from a single product brand into a connected ecosystem spanning software, hardware, and real-world experiences. That evolution demands more than consistency — it demands taste, clarity, and a strong creative point of view.

We’re hiring a Senior Brand Designer to help shape, strengthen, and express the Life360 brand system as it scales across product surfaces, marketing, campaigns, retail, packaging, and physical environments. This role is for designers who understands that great brand work starts with strong systems — and comes alive through thoughtful execution and cultural relevance.

As a Senior Brand Designer, you’ll report directly to the Design Director and operate as a highly independent individual contributor. You’ll own meaningful creative work from early concept through final execution, and you’ll be trusted to bring opinions, not just options. Your work will help define how Life360 shows up everywhere — in-app, in feeds, in campaigns, in the world.

This is a hands-on, design-forward role for someone who cares deeply about craft, thinks systematically, and understands how brand, product, and marketing intersect. While brand systems are core to this role, you’ll also contribute to distinct campaigns, launches, and high-visibility moments where the brand is tested, stretched, and expressed in new ways.

You will do work that will define the next chapter of Life360 — work that scales cleanly, feels intentional, and stands confidently alongside the best consumer brands in the world. If you want to make the best creative of your career, push yourself alongside other driven designers, and help shape a globally recognized brand from the inside, let’s talk.

For candidates based in the US, the salary range for this position is $91,000 to $130,000 USD. For candidates based out of Canada, the salary range for this position is 105,000 to 123,000 CAD. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Set and uphold a high creative bar. Bring strong taste, clarity, and design thinking that elevates the quality and consistency of our brand.
• Build and evolve the brand system. Strengthen Life360’s visual foundations, design kits, and patterns so the brand scales across product, marketing, hardware, retail, and new channels.
• Own work end to end. Lead projects from early concept through final execution, navigating ambiguity with confidence and accountability.
• Design across mediums. Create thoughtful, high-quality brand work spanning digital, social, paid media, product launches, packaging, retail, and real-world experiences.
• Balance systems and expression. Ensure consistency without stagnation — using design systems as a springboard, not a constraint.
• Think beyond the brief. Challenge assumptions, push past obvious solutions, and look for sharper, more intentional ways to communicate.
• Collaborate deeply. Partner with designers, copywriters, marketers, product teams, and cross-functional stakeholders to turn strategy into compelling creative.
• Present with conviction. Clearly articulate your ideas, explain design decisions, and advocate for strong creative while remaining open to feedback.
• Raise the team. Contribute meaningfully to critiques and working sessions, helping improve not just the work — but how the work gets made.

What We’re Looking For

• 6+ years of experience in brand design, ideally across agency and/or B2C in-house teams
• A portfolio that demonstrates strong design thinking, not just visuals — systems, concepts, and polished execution working together
• Proven experience building or contributing to brand systems that scale across multiple channels
• Fluency in how brand, product, and marketing intersect — and why that matters
• Strong sense of taste across typography, layout, color, composition, and visual storytelling
• Comfort owning work independently while collaborating closely with creative leadership and partners
• Ability to present work clearly, defend decisions thoughtfully, and incorporate feedback without losing your point of view
• Highly collaborative, curious, and motivated to push the work — and yourself — forward

Skills:

• Mastery of Figma and Adobe Creative Suite (After Effects is a plus)
• Excellent written and verbal communication skills
• Entrepreneurial, team-oriented mindset
• Problem solver with minimal hand-holding
• Eagle eye for alignment, consistency, and craft

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Flexible PTO, 13 company-wide days off throughout the year
• Winter and Summer Weeklong Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

____________________________________________________________________________

About the team

The Data Delivery team builds the systems that help StackAdapt customers and internal teams understand campaign performance.

We process, organize, and serve large volumes of campaign and marketing data so it can be used reliably across customer-facing dashboards, reporting, billing, planning, campaign pacing, measurement, exports, and internal analytics.

Our work turns raw activity — such as impressions, clicks, conversions, spend, pacing, audience reach, creative performance, and cross-channel engagement — into accurate and actionable insights.

The team works closely with product managers, backend engineers, web engineers, data scientists, analysts, business teams, and customer-facing teams to make data accurate, timely, scalable, and easy to use.

Why this role matters

StackAdapt is expanding into the next generation of AI-powered advertising and marketing execution. As the platform grows across media, email, social, and emerging AI-powered channels, customers need a trusted view of performance across the full customer journey.

The Data Delivery team is at the forefront of making this possible. We build the reporting, measurement, planning, billing, API, export, and data-serving systems that help customers trust the data, understand performance, and optimize campaigns.

As a Staff Software Engineer I on Data Delivery, you will lead complex technical initiatives across backend systems, with a focus on measurement and planning. You will act as a project and domain DRI for this area: translating product requirements into technical requirements, clarifying feasibility and trade-offs, shaping milestones, identifying risks, and keeping execution moving.

You will partner closely with product, engineering, and engineering management to recommend technical options, push back on unrealistic plans when needed, and help the team make sound decisions. Your work will help build the technical foundation for reliable customer-facing insights and make new product capabilities easier to launch and scale.

To learn more about StackAdapt’s broader platform vision, watch Yang Han discuss the evolution of StackAdapt’s AI-powered advertising and marketing platform: How AI Advertising Platform StackAdapt Connects Marketers With Agencies - CTO Yang Han

What you’ll be doing

• Domain ownership: Act as a project and domain DRI for measurement and planning initiatives within Data Delivery.
• Technical planning: Translate product requirements into technical requirements, clarify feasibility and trade-offs, shape milestones, and identify risks early.
• Execution leadership: Keep complex initiatives moving by unblocking decisions, coordinating across teams, and giving engineering leadership clear options and recommendations.
• Scalable data systems: Build reliable systems that process, organize, and serve large volumes of campaign and marketing data across StackAdapt.
• Customer-facing impact: Power reporting, measurement, planning, billing, pacing, exports, APIs, and analytics that customers and internal teams depend on.
• System design: Make thoughtful technical decisions that balance correctness, reliability, latency, freshness, cost, and long-term maintainability.
• Cross-functional partnership: Work closely with product, engineering, data science, analytics, and business teams to turn product goals into strong technical solutions.
• Operational excellence: Improve monitoring, testing, data quality, incident response, and documentation so our systems are easier to trust and operate.
• Technical mentorship: Support engineers through design reviews, code reviews, technical guidance, and clear communication of trade-offs.

What you’ll bring

• Backend and data systems experience: Strong experience building scalable services, distributed systems, data platforms, or data-intensive applications.
• Project leadership: Experience leading complex technical projects with ambiguous requirements, multiple stakeholders, and meaningful trade-offs.
• System design depth: Strong judgment across APIs, data pipelines, databases, distributed systems, observability, reliability, and operational ownership.
• Data quality mindset: Ability to reason about correctness, freshness, completeness, consistency, cost efficiency, and customer trust.
• Product judgment: Interest in building systems that support customer-facing reporting, measurement, planning, optimization, and analytics.
• Technical communication: Ability to explain decisions clearly, align stakeholders, and document important trade-offs.
• Mentorship: Experience helping other engineers grow and raising the technical bar of a team.
• Technical stack: Strong programming skills; experience with Golang and technologies such as Kafka, TiDB, Redshift, Vitess, Iceberg, StarRocks, or Trino is a plus.
• Domain experience: Experience in adtech, marketing technology, reporting, analytics, billing, attribution, planning, or high-volume event processing is a plus.

What success looks like

You will help Data Delivery build trusted, scalable, and efficient data systems that customers and internal teams rely on to understand performance and make better decisions.

In practice, this means:

• Measurement and planning initiatives have clear technical direction, realistic milestones, and strong execution across teams.
• Customers can trust the data they use to evaluate and optimize campaigns.
• Core data systems are more reliable, scalable, and easier to build on.
• New metrics, datasets, APIs, exports, and reporting capabilities can launch faster and with greater confidence.
• Product and engineering teams can build new advertising, marketing, measurement, and AI-powered capabilities more easily.
• The team makes better technical decisions because trade-offs are clearly understood and communicated.
• Engineers around you grow through your mentorship, guidance, and example.
• Data Delivery helps StackAdapt scale new product opportunities by giving customers a trusted view of performance across channels and the customer journey.

#LI-TM8

About the team

The Data Delivery team builds the systems that help StackAdapt customers and internal teams understand campaign performance.

We process, organize, and serve large volumes of campaign and marketing data so it can be used reliably across customer-facing dashboards, reporting, billing, forecasting, campaign pacing, measurement, exports, and internal analytics.

Our work turns raw activity — such as impressions, clicks, conversions, spend, pacing, audience reach, creative performance, and cross-channel engagement — into accurate and actionable insights.

The team works closely with product managers, backend engineers, web engineers, data scientists, analysts, business teams, and customer-facing teams to make data accurate, timely, scalable, and easy to use.

Why this role matters

StackAdapt is expanding into the next generation of AI-powered advertising and marketing execution. As the platform grows across media, email, social, and emerging AI-powered channels, customers need a trusted view of performance across the full customer journey.

The Data Delivery team is at the forefront of making this possible. We build the reporting, measurement, forecasting, billing, API, export, and data-serving systems that help customers trust the data, understand performance, and optimize campaigns.

As a Senior Staff Software Engineer on Data Delivery, you will help shape the long-term technical strategy for Data Delivery and the broader Stats & Analytics domain. You will work across teams to understand how the platform fits together, identify the right technical investments, and enable new product and feature development through scalable, reliable, and well-designed data systems.

This role is ideal for someone who can operate across a broad technical surface area, connect product goals with platform architecture, and influence technical direction beyond a single team.

To learn more about StackAdapt’s broader platform vision, watch Yang Han discuss the evolution of StackAdapt’s AI-powered advertising and marketing platform:
How AI Advertising Platform StackAdapt Connects Marketers With Agencies - CTO Yang Han

What you’ll be doing

• Technical strategy: Shape the long-term architecture and technical direction for Data Delivery and related Stats & Analytics systems.
• Cross-team leadership: Lead initiatives that span multiple teams, systems, and product areas, helping teams align on durable technical solutions.
• Platform enablement: Build and guide systems that make it easier to launch new reporting, measurement, forecasting, billing, export, and analytics capabilities.
• System design: Make high-impact technical decisions across APIs, data pipelines, data models, distributed systems, storage, serving layers, and operational patterns.
• Product partnership: Work with product, engineering, data science, analytics, and business leaders to translate company priorities into technical roadmaps.
• Technical quality: Identify systemic gaps in reliability, scalability, data quality, developer experience, and operational ownership, then drive improvements.
• Decision-making: Clarify trade-offs around correctness, latency, freshness, cost, migration complexity, maintainability, and long-term platform leverage.
• Technical mentorship: Coach and mentor engineers, including senior engineers, through architecture reviews, design discussions, and strategic technical guidance.

What you’ll bring

• Broad technical leadership: Experience shaping technical direction across teams, domains, or large platform areas.
• Backend and data systems expertise: Deep experience building scalable services, distributed systems, data platforms, or data-intensive applications.
• Strategic system design: Strong judgment across APIs, data pipelines, databases, distributed systems, observability, reliability, and long-term architecture.
• Cross-functional influence: Ability to align engineering, product, data science, analytics, and business stakeholders around technical strategy.
• Platform thinking: Ability to design systems that create leverage for multiple teams and make future product development easier.
• Data quality mindset: Strong ability to reason about correctness, freshness, completeness, consistency, explainability, cost efficiency, and customer trust.
• Business and product judgment: Ability to connect technical investments to customer impact, product velocity, reliability, and long-term business value.
• Technical communication: Ability to explain complex technical trade-offs clearly to both technical and non-technical audiences.
• Mentorship: Experience developing senior engineers and raising engineering standards across a team or domain.
• Technical stack: Strong programming skills; experience with Golang and technologies such as Kafka, TiDB, Redshift, Vitess, Iceberg, StarRocks, or Trino is a plus.
• Domain experience: Experience in adtech, marketing technology, reporting, analytics, billing, attribution, forecasting, or high-volume event processing is a plus.

What success looks like

You will help Data Delivery and the broader Stats & Analytics domain build trusted, scalable, and efficient data systems that enable faster product development and better customer outcomes.

In practice, this means:

• Data Delivery has a clear long-term technical direction that supports StackAdapt’s product and platform growth.
• Teams can launch new reporting, measurement, forecasting, billing, export, and analytics capabilities faster and with greater confidence.
• Core data systems are more reliable, scalable, cost-efficient, and easier to evolve.
• Product and engineering teams have a stronger understanding of how Stats & Analytics systems fit together.
• Technical trade-offs are clearly understood, documented, and aligned across teams.
• Engineers around you grow through your mentorship, strategic guidance, and example.
• Data Delivery helps StackAdapt scale new advertising and marketing opportunities by giving customers a trusted view of performance across channels and the customer journey.

FT Keyholder at SMCP (Sandro & Maje) 

Location: Sandro, Pacific Centre

 About SMCP: 

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. 

You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. 

What You’ll Do: 

Leadership & Supervision 

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager. 

• Assist with daily operations, including cash handling, opening/closing, and KPI tracking. 

Customer Service & Sales 

• Provide exceptional customer service with product knowledge and personal recommendations. 

• Build and maintain a client book, fostering relationships and loyalty. 

• Achieve sales targets through outstanding service and brand values. 

• Address customer service issues promptly and professionally. 

Store Operations & Visual Merchandising 

• Maintain high store standards, ensuring a welcoming and organized environment. 

• Oversee stock replenishment to align with demand and visual standards. 

Team Collaboration & Development 

• Support new hires and encourage team development, promoting a growth-focused culture. 

• Motivate the team to meet sales goals, fostering a results-oriented environment. 

Brand Experience & Client Engagement 

• Create an inclusive, personalized shopping experience, welcoming clients to our collections. 

• Guide clients through their shopping journey, meeting their unique needs. 

 Who You Are: 

• 1+ year of experience in retail or customer service, with supervisory experience preferred. 

• Enthusiastic about providing exceptional customer service and working in luxury retail. 

• Knowledgeable and passionate about fashion trends. 

• Excellent communication skills, with a friendly, approachable, and persuasive demeanor. 

• Adaptable and open to pursuing a career in retail management. 

• Social media presence is a plus but not required. 

• Flexible availability, including evenings, weekends, and holidays, is required.  

Join a Career That Fits Your Lifestyle: 

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. 

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. 

We know that security and well-being matter. That’s why we provide enhanced health benefits, an RRSP/DPSP savings plan, and generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. 

 Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. 

 At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. 

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team!

PT Sales Associate at SMCP (Sandro & Maje) 

Location: Sandro, Pacific Centre

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As a Sales Associate, you’ll be at the heart of delivering an exceptional client experience, making every shopping moment memorable. You’ll build strong relationships with customers, curate personalized styling experiences, and bring fashion to life through your passion and expertise. From assisting with wardrobe selections to creating an inviting and inclusive shopping environment, you’ll play a key role in inspiring confidence and self-expression through style. 

In this role, you’ll also contribute to the daily operations of the store, ensuring seamless efficiency on the sales floor and behind the scenes. Whether you’re maintaining visual standards, supporting your colleagues, or sharing your deep knowledge of our exclusive collections, your contributions will shape a dynamic and engaging shopping experience. 

What You’ll Do:  

Client Experience & Styling 

• Create a welcoming, elevated shopping experience with expert fashion advice. 

• Style clients with personalized wardrobe selections and full-range product recommendations. 

Client Relationships & Loyalty 

• Build and maintain a client book, fostering long-term relationships. 

• Encourage repeat visits through personalized follow-ups and exclusive offers. 

Brand Education & Engagement 

• Share insights on collections, craftsmanship, and brand heritage. 

• Guide clients through their shopping journey, ensuring a meaningful brand connection. 

Store Operations & Visual Merchandising 

• Support daily operations, including visual merchandising and floor maintenance. 

• Ensure stock is replenished and the store remains organized and inviting. 

Sales & Team Collaboration 

• Drive sales, achieve personal and team goals, and support a thriving workplace culture. 

• Work closely with the team to create a motivating, results-oriented environment. 

Customer Service & Problem Solving 

• Address customer concerns professionally, ensuring satisfaction and long-term loyalty. 

• Provide solutions that enhance the overall client experience. 

 Who You Are: 

• 1+ years of customer service or retail experience, preferably in a fashion-forward environment. 

• Passionate about styling, fashion, and delivering an exceptional client experience. 

• A strong communicator—friendly, engaging, and skilled at building relationships. 

• A team player with a positive, solution-oriented mindset. 

• Social media savvy (a plus, but not required). 

• Adaptable and flexible to thrive in a fast-paced retail setting. 

• Flexible availability, including evenings, weekends, and holidays, is required 

Join a Career That Fits Your Life:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.

We know that balance and well-being matter. That’s why we provide generous paid time off—plus paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! 

Influencer and Content Creator Strategist (Contract) 

Toronto, Canada, hybrid (preferred) 

East Coast, remote  (considered)

*Please note, this is a temporary position, expected to last 12-18 months. This role has a hybrid ​​schedule, with a minimum of one day per week on-site and additional in-office days as needed, needing the candidate to be within driving distance of the SIE office in Toronto. Will consider East Coast based remote candidates. We aim to provide flexibility while ensuring the support and collaboration essential to our team’s success. Applications from fully remote candidates will still be considered.

The Influencer and Content Creator Strategist will lead influencer initiatives in Canada—owning both high-impact paid creator partnerships and the ongoing PlayStation creator/talent partnership program. As a key member of the Global Communications and Canadian Marketing team, this role is responsible for developing and executing influencer strategies that support brand and campaign objectives. Your mission is to create cultural impact and measurable excitement around game and product launches by partnering with creators who authentically move the gaming community—then turning those partnerships into best-in-class content moments across platforms like YouTube, TikTok, Twitch, Instagram, Facebook, and X (Twitter). The individual will oversee strategic planning, day-to-day program management, global content alignment, local content development, and performance reporting and analysis.

The ideal candidate brings strong experience in influencer marketing and relationship management across both paid and earned programs. They possess excellent organizational and communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, collaborative environment. This person should also be comfortable stepping into an established program and ensuring continuity, operational efficiency, and sustained momentum throughout the duration of the contract.

The successful candidate will be a natural relationship builder with a proven track record of managing influencer and player relationships while supporting integrated marketing campaigns.

Responsibilities include:

 Influencers and Content Creation management

●      Own the Canada creator/influencer strategy across the launch calendar, ensuring creator activity ladders to clear campaign objectives (awareness, excitement, cultural conversation, community engagement) and fits the realities of gaming communities

●      Lead paid influencer partnerships end-to-end with agency support: creator sourcing and evaluation, outreach, negotiation, contracting, briefing, deliverable management, approvals, and post-campaign reporting.

●      Develop creator campaign briefs that translate campaign strategy into creator-native storytelling (what to say, what to show, what to avoid), and ensure creators clearly understand product positioning and key beats.

●      Partner with Social, PR/Comms, Local Campaign Managers and Global PlayStation teams to integrate creators into broader campaigns and community moments.

●      Coordinate creator “capture plans” and access moments (e.g., content days, livestream plans, behind-the-scenes access, event activations) and provide on-site/on-set support when required to ensure optimal content capture and creator experience.

●      Stay ahead of creator platform trends, emerging voices, and cultural moments in Canada, proactively identifying opportunities where PlayStation can show up with relevance.

●      Run and grow the PlayStation creator and talent partnership program in Canada: recruiting and onboarding creators, tiering/relationship management, ongoing communications, community touchpoints, and program operating rhythms

●      Identify, build, and maintain relationships with key influencers, content creators, and power users, evaluating the impact of these partnerships on an on-going basis.

●      Develop and implement content creator tactics for key software and brand campaigns, collaborating closely with the Global Marketing Talent Partnerships team.

●      Create and define an always-on engagement strategy.

●      Ensure top-tier influencers are informed about upcoming feature and product launches, major content updates, and key announcements.

●      Define and report performance measurement for creator work (reach, views/watch time, engagement quality, sentiment, share of conversation, community growth signals), and translate results into actionable recommendations for future launches.

●      Establish metrics to grow and engage the content creator community; regularly analyze sentiment and performance data and adjust strategies accordingly.

●      Own creator/influencer governance and operational hygiene: creator database management, documentation of learnings, and consistent sharing of best practices across teams.

●      Manage budgets for creator partnership fees, in-kinds exchanges and productions in Canada, including forecasting, tracking, and post-mortems that connect spend to outcomes.

●      Foster positive and supportive conversations with content creators around content opportunities, contests, and initiatives relevant to the player community.

●      Distribute player surveys and collect feedback from core players on a regular basis.

●      Build and maintain strong relationships with key community leaders to better understand community needs and insights.

●      Protect PlayStation brand and community trust by setting clear creator standards: brand safety, inclusion, community conduct expectations, and Local Canadian disclosure compliance.

Administration:

●      Manage budgets and timelines for influencer and content creator initiatives, working with agencies to identify and vet the right influencers and ensure content is delivered on schedule for local and global review as needed.

●      Define and manage campaign budgets, thoroughly reviewing proposed spend prior to approval and ensuring all activities remain within agreed financial parameters.

●      Oversee monthly budget forecasting and financial administration related to influencer and content creation programs.

●      Monitor social sentiment and consumer reactions to announcements, capturing key insights, and sharing findings with partners across SIE territories and global teams.

●      Deliver comprehensive post-launch evaluations summarizing performance, insights, results against key metrics, and actionable learnings.

Qualifications:

●      Bachelor’s degree or equivalent

●      5+ years of experience in influencer marketing, partnerships, or creator programs, ideally working with consumer-facing brands or products.

●      Proven creator/influencer experience with end-to-end ownership of paid partnerships (strategy → talent selection → negotiation/contracts → execution → reporting)

●      Demonstrated ability to lead agency partners and talent-driven content productions (creative development, production planning, approvals, timelines, budgets)

●      Exceptional briefing and storytelling ability: can translate a launch strategy into authentic creator-native content moments.

●      Deep fluency in gaming culture and creator ecosystems, including how gamers discover, discuss, and adopt new games/products across social platforms.

●      Strong creator judgment: ability to spot culturally relevant talent early, assess authenticity/fit, and anticipate community reaction

●      Strong communication skills, including written, verbal, and interpersonal communication.

●      Passion for gaming and community building.

●      Deep understanding of the digital, social, and media landscape, with the ability to identify and interpret emerging digital trends.

●      Proven ability to work independently, demonstrate creativity, strong attention to detail, and the ability to manage multiple projects simultaneously.

●      Familiarity with major content creator platforms, including YouTube, Facebook, TikTok, Instagram, and Twitch.

●      Experience developing and managing creator-led initiatives such as giveaways, contests, and community engagement programs.

●      Understanding of mobile gaming, free-to-play models, or live-service operations is a strong plus.

●      Strong project management skills with the ability to prioritize tasks and manage multiple initiatives effectively.

●      Data-literate: comfortable defining success metrics, reading creator performance signals, and using insights to optimize strategy

●      High integrity and compliance mindset, including understanding of disclosure requirements and brand safety expectations in Canada and globally

●      English required; French Canadian language proficiency is a plus.

●      Proficiency with collaboration and productivity tools such as Microsoft Office Suite, Google Workspace, Slack, and AI tools (e.g., ChatGPT, Copilot).

This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team. This is a contract position expected to last 12-18 months.   

As part of our recruitment process, we may use technology, including artificial intelligence, to support the review of applications and identify candidates whose experience aligns with the requirements of the role. All decisions are made by our hiring team, and these tools are used to support, not replace, human judgment.

We value diverse experiences and do not require prior Canadian work experience for this role.

Software Engineer II, Front End

Waterloo, ON

PlayStation is looking for a Software Engineer to build our next-generation technologies and applications. Are you ready for a rare opportunity to deliver high-quality, thoroughly tested code at one of the world’s most recognizable brands? We’re doing really cool things with web technologies like React, React Native, and more to keep PlayStation the #1 gaming platform in the world.

This is a hybrid role. We offer a flexible work-from-home policy. In-person meetings may sometimes be required. Otherwise, you can work in the office as much or as little as you prefer. We also host many social and team bonding events in our Waterloo campus. 

 The team

This team focuses on building Payments client experiences for PlayStation consoles, websites, mobile applications and beyond. These features serve millions of users around the world. If you strive for outstanding UX, improving performance for a fast experience, and the blend of games and technology, please apply. 

 Responsibilities:

• Develop, test and document business critical features and applications
• Work with Product Owners and Product Managers to understand feature requirements, capture technical requirements and craft solutions for components and applications for the PlayStation ecosystem
• Passionate about quality and strives to improve processes, proposes standard methodologies and drives their usage within the teams
• Developing JavaScript-based applications for PlayStation gaming consoles, web, mobile and future flagship Sony devices and services
• Building digital commerce solutions for PlayStation games, media content, subscription services and more
• Write robust unit and component tests to ensure reliability and prevent regressions.
• Work quickly and optimally in a fast-paced ever-evolving environment
• Work independently and collaborate with internal and external engineers
• Work with other team members by reviewing and giving feedback on pull requests and design plans
• Define and refine technical approaches that support performance, accessibility, and scalability.
• Exercise your feature building capabilities and collaborate within your team to optimize existing solutions as well
• Deploying platform experiences through CI/CD pipelines
• Monitoring software releases, analyze telemetry, and adapt to production data
• Continuously learn, experiment, and bring forward innovative ideas — participate in Hackathons and Café Days to help shape the future of PlayStation experiences.

 Required Qualifications:

• Bachelor's degree or equivalent, or 3+ years of relevant work experience instead of a degree
• 2-3 years of building product experiences with proficiencies in UI technologies
• A passion for robust sustainable and high-quality code
• Excellent communication and collaboration skills
• Strong technical, analytical, and problem-solving skills
• Capable of producing detailed design and development documentation

Preferred Qualifications:

• Using HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Jest, and TypeScript
• Familiarity with GraphQL, TanstackQuery, REST APIs, and containerization tools such as Docker.
• Understanding of build pipelines and CI/CD standards, especially across multiple platforms.
• Experience working with performance optimization, accessibility, and responsive design principles.
• Curiosity about AI-assisted development tools or automation that improves developer efficiency

As a Senior Content & Social Specialist, you will own Flipp’s B2B storytelling across the Americas, shaping how we show up as a trusted voice in the retail industry. Your focus will be on bringing global narratives to life at the regional level, translating business priorities, research, and market insights into compelling, high-impact content across key markets: the United States, Canada, Mexico, Colombia, and Brazil.

Beyond the regional scope, you will also play a key role globally. You will work closely with the People & Culture team on employer branding content for both Flipp and Shopfully, crafting narratives that strengthen our positioning as a global, integrated company and support talent attraction across markets. Employer branding is embedded in business storytelling, showcasing people, expertise, and impact through credible, narrative-driven content. This work naturally connects with internal communications, where you will strengthen knowledge sharing and engagement across the organization.

What you'll get the opportunity to do:

• Own and drive the Social Media and Content Strategy across the United States, Canada, and Latin America, ensuring strong brand positioning and consistency while translating global narratives into relevant regional storytelling.
• Drive the creation and delivery of global employer branding content for both Flipp and Shopfully, developing assets that strengthen our positioning as a global, integrated company across all markets.
• Define and execute content plans across all owned channels — including LinkedIn (primary), Instagram, newsletters, and corporate websites — ensuring alignment between regional initiatives and global priorities.
• Create and optimize high-impact content (LinkedIn and Instagram posts, videos, ebooks, case studies), working closely with content specialists, designers, and videomakers from concept to publishing and performance analysis.
• Shape and amplify executive presence on LinkedIn, elevating leadership visibility, and drive employee advocacy programs, to extend the reach of our content.
• Contribute to internal communication initiatives at a global level, managing internal newsletters and the company intranet to deliver clear, consistent messaging.
• Own and manage corporate websites (WordPress CMS), overseeing content updates, publishing, and coordination with external agencies.

What you'll bring to the team:

• 3+ years of experience in content creation and social media management, with a strong editorial mindset and a sharp eye for tone of voice and brand consistency.
• Excellent copywriting skills, with the ability to craft clear, engaging, and strategic messaging for both external and internal audiences.
• Ability to connect content strategy to business objectives and translate complex topics and business priorities into high-impact content.
• Deep understanding of LinkedIn and Instagram, including formats, algorithms, and performance levers.
• Professional-level fluency in spoken and written Spanish is required.

Burson is looking for an Assistant Consultant with specialization in Influencer Marketing to work across iconic beauty, retail and CPG brands. As a part of WPP Onefluence, you’ll be joining a full-service network with the most sophisticated influencer expertise around the globe to meet client scale.  

Influencer marketing is a core piece of our business, and we are seeking someone who is as passionate about this world as we are. We’re looking for candidates who are social first, tapped in, and passionate about beauty & retail. 

Here’s what you’d be doing: 

• Conduct identification, vetting and outreach of on-brand and campaign-relevant influencers for paid collaborations and seeding or event activations, based on strategic plan development and in collaboration with the senior team & clients
• For paid influencer partnerships, support with negotiation, project management and measurement, based on strategic plan development from the senior team & clients
• Manage end-to-end execution of seeding and event campaigns, including outreach, queries, strategic decisions for engagement/optimization and content monitoring 
• Collaborate with the team on monitoring and compliance across all activities
• Account depending, responsible for developing and/or providing input into campaign reports by tracking and optimizing organic and paid influencer content, along with analyzing to provide actionable insights and opportunities
• Keep on top of emerging social trends, platforms, technologies, and influencers in the Canadian market
• Carry out social media listening and research to identify trends in online conversations and to pinpoint key influencers 

What you’ll need to get here: 

• A minimum of 1-2 years of experience in Influencer, PR, Digital, Content or Brand Marketing agencies
• Ability to utilize metrics and insights from various social platforms including Facebook, Instagram, TikTok, YouTube, Pinterest, and other emerging channels for optimization and future plan recommendations
• Clear understanding of the influencer marketing landscape, the importance and role of influencer marketing and best practices
• Strong knowledge of the influencer marketing landscape in Canada
• Experience utilizing influencer identification and vetting systems like CreatorIQ, Traackr or in-platform tools
• Ability to effectively communicate information and ideas in written and verbal format  
• Flawless organizational skills and keen attention to detail to maintain client service excellence
• Ability to prioritize and manage high volumes of requests
• Excellent written and verbal communications skills
• Creative thinker and problem solver
• Familiarity with Adobe Creative Suite (Photoshop, Illustrator) is a plus 

What else is in it for you? 

• Full health benefits package—including paid time off, schedule flexibility, and more
• Dynamic in office experience where collaboration and peer-to-peer interaction are prioritized in a new, technologically advanced space in downtown Toronto/Montreal
• Strong leadership with a focus on entrepreneurial thinking, mentoring, learning + development to help you grow, expand your skills and become your professional best
• A passionate, smart, fun, and creative culture 

#LI-YA1 

More about the role:

Burson is looking for an additional Senior Consultant with specialization in Influencer Marketing to work across iconic beauty, retail and CPG brands. As a part of WPP Onefluence, you’ll be joining a a full-service network with the most sophisticated influencer expertise around the globe to meet client scale.  

Influencer marketing is a core piece of our business, and we are seeking someone who is as passionate about this world as we are. We’re looking for candidates that are social first, tapped in, and passionate about consumer brands. 

Here’s what you’d be doing: 

• Overseeing and conducting identification, vetting and outreach of on-brand and campaign relevant influencers for paid collaborations and long-term partnerships, based on strategic plan development from senior team & clients
• Manage all negotiation, project management and measurement of influencer programs with a focus on paid collaborations and long-term partnerships, based on strategic plan development from senior team & clients
• Establish and maintain relationships with key contacts within the influencer space
• Lead day-to-day client relationships by becoming a trusted, go-to collaborator
• Thoughtful and strategic approach to executing multi-platform influencer programs by leveraging trends and data driven insights to integrate with wider PR objectives
• Collaborate with team on monitoring and compliance across all activities
• Account depending, responsible for developing and/or providing input into campaign reports by tracking and optimizing organic and paid influencer content, along with analyzing to provide actionable insights and opportunities
• Keeping on top of emerging social trends, platforms, technologies, and influencers in the Canadian market
• Carrying out social media listening and research to identify trends in online conversations and to pinpoint relevant influencers
• In partnership with senior leads, educates and shares knowledge with teams on trends and best practices 

What you’ll need to get here: 

• A minimum of 3-5 years’ experience in end-to-end influencer relations and project management, with a background in PR, Social or Digital agencies
• Existing relationships Canadian influencers and agencies with a proven ability to develop meaningful influencer relationships that result in authentic story-telling that drive impact
• Ability to utilize metrics and insights from various social platforms including Facebook, Instagram, TikTok, YouTube, Pinterest, and other emerging channels for optimization and future plan recommendations
• Clear understanding of the influencer marketing landscape, the importance and role of influencer marketing and best practices
• Experience negotiating partnership agreements
• Experience utilizing influencer identification and vetting systems like CreatorIQ, Traackr or in-platform tools
• Ability to effectively communicate information and ideas in written and verbal format  
• Flawless organizational skills and keen attention to detail to maintain client service excellence
• Ability to prioritize and manage high volumes of requests
• Excellent written and verbal communications skills
• Creative thinker and problem solver
• Familiarity with Adobe Creative Suite (Photoshop, Illustrator) is a plus 

What else is in it for you?

• Full health benefits package—including paid time off, schedule flexibility, and more 
• Dynamic in office experience where collaboration and peer-to-peer interaction are prioritized in a new, technoglogically advanced space in downtown Toronto
• Strong leadership with a focus on entrepreneurial thinking, mentoring, learning + development to help you grow, expand your skills and become your professional best
• A passionate, smart, fun, and creative culture 

#LI-YA1

More about the role:

Burson Canada is looking for a Senior Consultant to join our Corporate Affairs team in Toronto. This is an exciting opportunity to play a key role in developing and delivering strategic communications programs for leading organizations across corporate, financial, professional services, industrial, and technology sectors.

The ideal candidate is a strong strategic thinker with demonstrated experience counseling clients, leading integrated campaigns, and managing complex, multi-stakeholder projects. You bring excellent judgment, a proactive mindset, and the ability to translate business needs into compelling, high-impact communications strategies. You thrive in fast-paced environments, collaborate naturally, and have a genuine passion for corporate reputation, media relations, and stakeholder communications.

We’re looking for exceptional talent with curiosity, drive, and a commitment to excellence. If this sounds like you, we’d love to talk.

What You’ll Do

Strategic Counsel & Client Leadership

• Act as a day-to-day strategic partner to clients, providing thoughtful counsel on corporate reputation, issues, stakeholder communications, and media strategy.
• Lead the development and execution of integrated communications programs aligned with client business goals and reputation priorities.
• Anticipate client needs, identify risks, and proactively recommend strategic solutions.

Media Relations & Story Development

• Lead earned media strategy, including narrative development, story opportunities, media outreach, and interview facilitation.
• Build and maintain strong relationships with key reporters across business, corporate, financial, and sector-specific media.
• Draft and oversee high-quality written materials, including key messages, media statements, advisories, thought leadership, briefing notes, and releases.

Project & Team Management

• Manage complex workstreams, ensuring high-quality deliverables, strong integration across teams, and seamless project execution.
• Develop workback schedules, oversee timelines and budgets, and ensure clarity across internal and client teams.
• Provide guidance, feedback, and mentorship to Consultants and Coordinators; help strengthen overall team performance and growth.

Digital & Integrated Communications

• Work closely with digital and creative teams to develop integrated communications plans (paid, owned, earned) that strengthen corporate reputation.
• Guide social and digital content development, ensuring alignment with corporate narratives and campaign goals.

Insights, Measurement & Reporting

• Oversee tracking, analytics, and reporting for client programs, translating data into insights and actionable recommendations.
• Identify opportunities for optimization, efficiencies, and ongoing improvement.

Business Development

• Lead or support new business initiatives, including proposal development, insights gathering, narrative creation, and pitch participation.
• Identify organic growth opportunities within existing accounts by understanding client needs and connecting them to Burson’s specialties.

What You’ll Need

• Post-secondary degree or post-graduate certificate in communications, public relations, journalism, political science, business, or related field—or equivalent experience.
• 5 to 7+ years of experience in corporate communications, public relations, issues management, public affairs, or a related advisory function.
• Demonstrated success leading integrated communications programs and managing multi-channel campaigns.
• Strong experience with media relations, including pitching business, corporate, financial, and trade media.
• Excellent writing, editing, and storytelling skills across a range of corporate and executive communications materials.
• Deep understanding of digital and social platforms and how they integrate into strategic communications programs.
• Exceptional client management skills, including the ability to influence, problem-solve, and support high-stakes decision-making.
• Strong project management discipline, with the ability to oversee multiple workstreams and deliver high-quality work under tight deadlines.
• Collaborative, curious, and solutions-oriented mindset with a strong commitment to team culture and professional growth.

More about the role:

Are you looking to kick-start your communications career by working with some of the business’s smartest, most creative minds? Working at Burson means being part of a global network of thinkers, doers, and game-changers, where good people and exciting opportunities are plentiful.  
  
Burson is looking for an intern to work across our Consumer & Brand team.     

The successful candidate would join us in working with some of Canada's most recognizable brands . Our internships are designed for students enrolled in or recently graduated from related programs to give you hands-on experience working in a fast-paced agency setting. You’ll have the chance to work on client files across a variety of our services and practices, access senior talent, and participate in internal education and training programs.   

Our team is integrated, so our interns maybe be asked to  work closely with our account and specialist teams on Consumer & Brand, Corporate Communications and/or Health Comms, supporting various projects, including media relations, social/digital media, writing, monitoring and research.  

What you'll do:

• Be involved in developing client-facing deliverables 
• Media, & stakeholder outreach 
• Participate in brainstorms and internal strategic meetings 
• Track and share news and trends with the team and clients
• Create materials including media lists, media pitches, client reports, stakeholder maps, meeting agendas and summaries, , insight notes, measurement reports and more.   
• Monitor for media coverage,  social media conversation

Experience that contributes to success:

• Enrolled in or recently graduated from marketing, communication, public relations or related programs
• Strong time management skills, with experience in multi-tasking, prioritizing competing demands, and meeting deadlines 
• High attention to detail 
• Eagerness to learn and drive to take initiative 
• Active consumer of media and social media, with a passion for networking and staying on top of trends   

#LI-MA1

We are seeking a motivated and detail-oriented Analyst Relations Advisor to join our dynamic marketing team. In this role, you will help execute strategies to build positive relationships with industry analysts and drive awareness of our company's products across the markets that Boomi’s platform is in. Serving as a crucial bridge between foundational AR operations and broader strategic goals, you will ensure the smooth coordination of evaluations, internal communications, and analyst engagements.

What You'll Do: 

• Coordinate Analyst Engagements: Schedule and coordinate analyst briefings, inquiries, and meetings to ensure analysts are kept informed about strategic initiatives, product launches, and market developments.
• Support Evaluation Cycles: Assist in coordinating major analyst evaluations, such as the Gartner Magic Quadrant, Forrester Wave, and IDC MarketScape, by tracking deadlines, deliverables, and organizing briefing materials.
• Create and Manage AR Communications: Draft internal newsletters summarizing key analyst insights and maintain the internal AR portal or knowledge hub (e.g., on Highspot) to communicate AR activities and business impact.
• Conduct Analyst & Market Research: Research analyst firms, compile analyst profiles, and track analyst commentary on competitors and industry trends to support engagement planning.
• Track and Report: Monitor analyst research to track coverage, interactions, and sentiment, providing regular updates to key stakeholders.
• Event Support: Assist in planning and executing analyst events, including conferences, briefings, and webinars.
• Prepare stakeholders for analyst engagements: Develop briefing documents and talking points for executives/SMEs ahead of analyst calls, ensuring alignment on key messages, positioning and topics to avoid.

Requirements:

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 3-5 years of experience in analyst relations, public relations, communications, or a related field within the technology industry.
• Strong organizational and project management skills, with the ability to track deliverables and manage multiple projects simultaneously.
• Excellent written and verbal communication skills, capable of distilling key insights, communicating effectively and building rapport with both analysts and internal teams.
• Analytical mindset with an interest in technology, industry trends, or competitive intelligence.
• Proficiency in productivity tools (Google Workspace, Microsoft Office, Slack) and familiarity with analyst relations tools and platforms (e.g., ARInsights).
• Willingness to travel to support analyst events, industry conferences and in-person briefings as needed (approx. 2-4 times per year).

Preferred Qualifications:

• Experience working directly with major analyst firms such as Gartner, Forrester, and IDC.
• Understanding of the enterprise software or SaaS landscape.
• Background in product marketing, corporate communications, or competitive analysis.
• Familiarity with social media engagement strategies regarding analysts and influencers.
• Familiarity with AI-powered productivity tools (i.e. ChatGPT, Claude, Gemini)

Compensation 

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $99,000 - $125,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

Lifecycle Strategy Lead
Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 12 month fixed term employee contract.

This posting reflects an existing vacancy.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Lifecycle Strategy Lead, you translate CRM and Digital Marketing strategy into concrete, scalable lifecycle programmes. You define what customers experience, when they experience it, and why, across the full customer lifecycle.

Operating at management level, you bridge high-level CRM strategy and hands-on execution. You design lifecycle frameworks, journeys, and segmentation that guide CRM Activation and Engineering teams, ensuring that customer interactions are timely, relevant, and aligned with both business objectives and customer experience principles.

You own the tactical journey layer: turning strategic intent into actionable lifecycle designs that can be executed, measured, and optimised over quarterly and yearly planning horizons.

WHAT YOU’LL DO:

• Design detailed end-to-end lifecycle blueprints, including welcome, onboarding, engagement, upsell, retention, loyalty, and winback programmes;
• Define audiences, segmentation logic, triggers, lifecycle moments, and messaging principles across touchpoints;
• Own the “what” and “when” of customer interactions throughout the lifecycle;
• Brief Email Consultants on journey intent, structure, KPIs, and execution requirements, while partnering closely with CRM Engineers to define data needs, tracking, and technical dependencies;
• Collaborates with content, media, and data teams to optimise cross-channel orchestration and maximise client performance;
• Identify gaps and opportunities across the lifecycle and proactively propose improvements;
• Leverage data-driven insights and lifecycle performance metrics (KPIs, conversion, retention) to inform strategic recommendations and optimisation initiatives;
• Ensure all lifecycle journeys and content align with strategic goals, CX principles, and brand guidelines;
• Acts as the client lead on accounts, providing guidance and mentorship to junior and medior consultants

WHAT YOU BRING:

• At least 5 years of experience in CRM, marketing automation, lifecycle marketing, or customer journey design.
• Strong understanding of customer behaviour, lifecycle thinking, and segmentation models.
• Hands-on experience with one or more CRM platforms (like Salesforce Marketing Cloud, Bloomreach, Adobe Campaign, Microsoft Dynamics, SAP Emarsys etc.);
• Proven ability to translate abstract strategy into clear, actionable lifecycle designs;
• A data-informed, performance-driven mindset with strong familiarity with CRM KPIs;
• Confidence in client-facing environments, able to clearly explain lifecycle concepts and impact;
• A structured way of working, with strong stakeholder management and collaboration skills;
• Experience in an agency or complex, multi-disciplinary environment is a plus;

The anticipated annual salary range for this position is $90,000 - $100,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

• A flexible, hybrid working policy.
• An excellent salary based on experience and equal pay policies.
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

CRM Data & Analytics Lead
Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 12 month fixed term employee contract.

This posting reflects an existing vacancy.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a CRM Data & Analytics Lead, you will manage, analyze, and interpret customer data within a CRM system (Bluecore) to drive marketing, sales, and retention strategies. You will create reports and dashboards, ensure data integrity, segment audiences for campaigns, and provide actionable insights to improve customer experience and business growth.

WHAT YOU’LL DO:

• Data Analysis & Reporting: Create and maintain dashboards to monitor KPIs like customer engagement, sales pipelines, churn rates, and campaign performance.
• Data Integrity & Management: Clear, de-duplicate, and maintain CRM data accuracy, ensuring high-quality data for targeting.
• Customer Segmentation: Segment audiences for marketing campaigns to improve targeting and ROI.
• System Optimization: Configure CRM workflows and train users to maximize system adoption and efficiency.
• Strategic Insights: Analyze consumer behavior to identify upsell/cross-sell opportunities and improve retention

WHAT YOU BRING:

• Strong knowledge of SQL, Excel, and CRM platforms (e.g., Bluecore, Salesforce, HubSpot). 
• Experience with BI tools like Tableau, Power BI, or Looker to present data clearly.
• Ability to interpret complex data, apply statistical methods, and translate findings into business actions.
• Strong communication skills to work with marketing, sales, and IT teams

The anticipated annual salary range for this position is $90,000 - $115,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

• A flexible, hybrid working policy.
• An excellent salary based on experience and equal pay policies.
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

CRM Campaign Manager
Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 12 month fixed term employee contract.

This posting reflects an existing vacancy.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a CRM Campaign Manager you will translate CRM and Digital Marketing strategy into concrete, scalable lifecycle programmes. You define what customers experience, when they experience it, and why, across the full customer lifecycle. This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of CRM campaigns.

WHAT YOU’LL DO:

• Build & launch personalised customer experiences by creating and executing CRM campaigns
• Support audience segmentation and targeting efforts in partnership with various internal teams
• Ensure seamless execution & launch of CRM campaigns as owner of operational execution, including working cross-functionally on building, experimentation and deployment of campaigns
• Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
• Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
• Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings
• Collaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results

WHAT YOU BRING:

• 3+ years of experience in digital marketing, preferably within CRM, marketing automation, lifecycle marketing or customer journey design
• Strong understanding of customer behaviour, lifecycle thinking, and segmentation models
• Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
• Hands-on experience with one or more CRM platforms (like Salesforce Marketing Cloud, Bloomreach etc.)
• A data-informed, performance-driven mindset with strong familiarity with CRM KPIs
• Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
• Project management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritise
• Ability to build relationships and collaborate across all levels, functions and locations

The anticipated annual salary range for this position is $60,000 - $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

• A flexible, hybrid working policy.
• An excellent salary based on experience and equal pay policies.
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

We’re looking for a Strategist to conceptualize and build full social media campaigns for a variety of our clients. In this role you'll use your extensive knowledge of social media, the latest trends, and research data to elevate campaign and brand strategies for our clients. You’ll play a crucial role in helping to chart the path forward for our clients and deliver on larger, more exciting solutions for them.

What You'll Do Here:

• Participate in campaign development, deployment tactics, and proactive strategic social media planning.
• Develop the guiding brand platform (ex. Positioning & narrative direction, core values, tonal direction, & brand personality) for clients across a various and wide ranging list of business categories
• Performing qualitative market research and directing quantitative research when required
• Work with clients to develop the organization's social voice and persona, provide social media consultation, and campaign specific social strategies for organic and paid social.
• Writing is clear and succinct. 
• Able to lead strategic discussions and provide clear recommendations and documents with minimal direction or supervision. Able to present internally and to clients with confidence and clarity
• Experience creating Social Media Playbooks and Social Media best practice protocols.
• Identify gaps and opportunities in content plans for new & existing clients
• Extensive experience and knowledge with Instagram, TikTok, Facebook, Twitter, YouTube, etc.
• Remain on the pulse of social media trends, ecosystem changes, and best practices to optimize strategies and educate the larger Viral Nation community.
• Ability to decipher information using data & measurement tools
• Involvement in new business pitch presentations

You'll Need To Have:

• 3-5 years of professional experience with strategy and social media platforms  - agency experience preferred 
• Experience and a deep understanding using Instagram, TikTok, Facebook, LinkedIn, Youtube, and Twitter.
• Knowledge and understanding of many key industries (CPG, Gaming, Tech, Retail)
• Ability to write an informative brief that clearly and confidently articulates vision and process.
• Ability to translate direction from internal leadership and external clients into social media strategies and deliverables.
• Responsive and available to meet the demands of clients across multiple time zones.
• Proficiency with social media management and analytical tools
• Must have a university degree, or college diploma, in a relevant field such as marketing, business, public relations, communications, and/or have equivalent work experience.
• Experience growing brands on social media 

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Sr. Director of GTM Strategy and Marketing Operations to be the strategic and operational leader responsible for how Marketing drives pipeline and revenue at SOCi. This role co-owns the marketing go-to-market strategy with the Head of Demand Generation, ensuring alignment between strategic direction and program execution across all channels and motions.

This leader owns marketing planning, forecasting, performance management, and investment allocation…while partnering closely with Demand Generation to translate strategy into high-impact programs that deliver pipeline and revenue.

Operating at the center of Marketing, Sales, and RevOps, this role ensures that GTM strategy is clear, data-driven, and effectively executed at scale.This role directly manages the Director of Marketing Operations/GTM Engineering and is accountable for ensuring the systems, data, and infrastructure are aligned to support the strategy and scale execution.

SOCi expects to pay a base salary in the range of $150,000 - $190,000 USD base plus bonuses. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.

How You’ll Make an Impact

Co-Own Marketing GTM Strategy (with Head of Demand Generation)

• Partner with the Head of Demand Generation to define how Marketing drives pipeline and revenue across inbound, outbound, ABM, and enterprise motions
• Align on ICP prioritization, segmentation, channel mix, and campaign strategy
• Ensure tight connection between strategic direction and program execution

Own Forecasting, Targets & Performance

• Own marketing pipeline targets, forecasts, and performance against plan
• Develop and manage models for pipeline generation, conversion, and ROI across channels
• Provide visibility into performance and ensure both strategy and execution are aligned to hit targets

Own Investment Strategy (Tech + Budget Allocation)

• Own and manage the marketing technology budget and overall investment strategy
• Partner with Demand Gen and Finance to allocate budget across channels, programs, and tools
• Continuously evaluate ROI and reallocate resources to maximize pipeline and efficiency

Translate Strategy → Execution Through Partnership

• Define priorities and strategic direction…while partnering with Demand Generation on execution
• Set priorities for the Director of Marketing Operations / GTM Engineering to enable scalable execution
• Ensure systems, automation, and measurement frameworks support both strategy and program needs

Drive Cross-Functional GTM Alignment

• Align with Sales and RevOps on targets, SLAs, and conversion expectations
• Influence sales follow-up, routing, and coverage to improve funnel performance
• Represent marketing strategy in broader GTM and revenue planning discussions

Insights & Optimization

• Turn data into actionable insights that inform both GTM strategy and demand generation execution
• Identify funnel gaps and prioritize improvements in partnership with Demand Gen
• Bring a strong POV on where to invest, scale, or pull back

What You’ll Need to be Successful

• Remote Opportunity: Ability to work 100% remotely 
• Must Have:  
• 8–12+ years in B2B SaaS marketing strategy, revenue / marketing operations, or demand generation leadership
• Deep technical expertise across CRM platforms, marketing automation suites, and workflow orchestration tools to enable seamless systems integration
• Proven ownership of pipeline targets and marketing-driven revenue outcomes
• Strong experience with forecasting, funnel modeling, and performance management
• Deep understanding of multi-channel GTM (inbound, outbound, ABM, enterprise sales cycles)
• Experience managing marketing budgets, including technology and media investment
• Ability to influence cross-functional stakeholders (Sales, RevOps, Finance) without direct authority
• Strong analytical and strategic thinking…paired with enough operational fluency to guide execution
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned

This position will remain open with applications due by June 7, 2026. This position is being hired on an urgent basis. The application window may close before June 7, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

Location: This position is remote within the United States.

About Marketing Services

Marketing Services at Huge is a 50+ person team of Media Strategists, MarTech/MarOps experts, and Content Producers who sit within the Global Strategy Craft. As a priority offering and critical component to driving value for our clients, we’re ready to disrupt the status quo and radically modernize the discipline. This role is designed for a future-state marketing strategist who understands the marketing landscape and how to innovate it for the AI era of business, ensuring they not only inspire change but expertly craft and operationalize it.

To supercharge our collaboration with each other, every member of the Strategy Craft at Huge shares a common approach-- we’re creative, non-linear thinkers who connect the dots in new ways. We develop strategies rooted in insights and storytelling that resonate with our clients, inspire action, and drive outcomes. We’re systems thinkers with a keen ability to see the big picture and understand how the parts connect.

Marketing Services an integrated practice designed to bridge the gap between brand expression and business results. We treat the modern marketing stack as power for creative expression, using data, technology, and AI to orchestrate connected journeys that turn strangers into customer advocates. Whether it’s B2B pipeline acceleration or B2C transformation, we design systems that don't just reach audiences, but move them. 

The Role

The Managing Director, Marketing Services is a commercial-first leader responsible for the strategic and operational evolution of our performance and integrated marketing craft. You are a translator, equally comfortable discussing LTV and brand affinity with a CMO as you are discussing data strategy & architecture and MarTech workflows with a CTO.

As a Managing Director, you’re a transformation agent who doesn't simply manage media executions, you orchestrate full-funnel ecosystems. You bring a player-coach mindset to a high-growth environment, striking the perfect balance between high-level portfolio stewardship and a deep, intuitive understanding of the technical work happening on the ground.

This position reports to the global EVP of Strategy and Insights. 

What you’ll do

• Lead the transformation of AI in Marketing Services workflows by integrating AI into the strategy and delivery of media strategy, martech, marketing operations, and content production, finding efficiencies in real-time optimization and driving outsized impact for clients 
• Orchestrate connected journeys beyond silo-ed channel planning, bringing together cross-channel experiences where paid media channels tie not just to acquisition, but also into owned nurture campaigns to extend retention and growth through channels like email and SMS.
• Act as a commercial partner to our clients, ensuring that media buying and tech investments are fueling measurable ROI, brand lift, and long-term Customer Lifetime Value (CLTV).
• Lead Strategic systems oversight and navigate complex CRM migrations and personalization strategies, treating the tech stack as a creative mechanism for brand expression and increased business impact.
• Ensure data-flow, tracking, and tagging are not just "functioning," but are actively sharpening audience targeting and brand affinity.
• Ensure media strategy and buying teams are not only crafting annual and quarterly media plans, but have the process tools, and technology to ensure buying delivers on and extends performance forecasted in planning.
• Maintain a relentless performance mindset, fostering a culture of minute-to-minute optimization while identifying opportunities to automate "the boring" so the team can focus on "the bold."

What we’d like to see 

• Established experience as a Head of Performance Marketing or Integrated Marketing, with a track record of driving both brand-level awareness and measurable contribution (pipeline, ROAS, CLTV, etc.).
• AI native mindset: Demonstrated  confidence with using AI to transform marketing delivery, automate performance tracking, or sharpen MarTech stack efficiency.
• Omni-Channel Orchestration: In-depth experience across the full media landscape including paid search, programmatic, native, content syndication, CTV, DOOH, partner direct, paid social. You know how to harmonize paid, owned, and earned channels—including organic social, influencer, and SEO- to ensure a unified brand voice and a frictionless experience across both B2B and B2C ecosystems.
• Full funnel Orchestration & Connected Journey: Proven expertise in connected journey mapping, using CRM to trigger automated cross channel experiences, e.g. design strategies where a media touchpoint triggers a personalized email or web journey- not just siloed channel planning.
• Experience in B2C and B2B on programs ranging from brand lift to measurable pipeline contribution.
• A "Player-Coach" philosophy: Ability to to manage multiple high-stakes accounts simultaneously, knowing exactly when to get into the weeds and when to lead from 30,000 feet.
• “Always On” performance mindset: Proven execution of real-time optimization and the day-to-day and minute to minute, always on involvement the team has with clients to meet targets and/or finding ways to automate this with AI.
• Media Buying & Tech Fluency: Experience with the buying side, and making sure data is fueling media and decisions. 
• Understand the technical nuances of tracking, tagging, data-flow to ensure MarTech Investments are driving media performance (ROI) and audience targeting. 
• Views the tech stack as a creative mechanism for brand expression, understand how each channel impacts brand affinity, CLTV, and customer lifecycle
• Strategic Systems Oversight: Ability to lead a multi-disciplinary team through complex CRM migrations, personalization strategies, and content workflows. They should treat the tech stack as a creative material for brand expression.
• Client Empathy: Ability to support client relationships as executive sponsor in retainers, helping to manage weekly, monthly, quarterly goals targets for performance in media

This role is currently not available for hire or work in New Mexico, and Hawaii, USA.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

You are a self starting, highly motivated individual who is energized by the opportunity to be a cosmetic industry leader. As a Supergoop! Sales and Education Manager, you will build the retail sales in the Ontario market through building retailer relationships and increasing brand awareness. Reporting to the Director of Sales of North America, you will additionally be responsible for scheduling and supporting in-person and virtual trainings and events.

Responsibilities: 

• You will lead by example by displaying the Supergoop! Core values. 
• In partnership with your leader you will develop territory strategy to reach retailer sales targets and provide growth YOY, assuring focus on elevating the brand awareness to reach maximum ROI. 
• Prepare weekly sales results and in-store activity recaps to the Director of Sales that include business/product performance, market and competitive insight, etc. 
• You will be adaptable and agile in your approach to the different retailers you work with by understanding their specific company culture. 
• You will identify and work to resolve inventory, staffing, branding, or merchandising needs at the market level. 
• You will ensure that each store is trained frequently and reinforce that training with follow up selling techniques, demonstrations, and product information
• You will develop and maintain an organized system that ensures appropriate levels of testers, gratis, sampling & training materials
• You will identify and report market information with leadership to ensure market growth
• You will execute Supergoop! marketing initiatives
• You will maintain Supergoop! image and brand standards by adhering to merchandising guidelines. You will coach your team on this and hold them accountable to the same expectations. 
• Responsible for building both relationships at the store level as well as district and regional level by fostering consistent communication with appropriate individuals. You will leverage these relationships to negotiate broader scale events and training opportunities as well as space and location additions/changes. 
• You will own daily business and event strategy by planning and executing a territory call cycle for maximum business growth. In addition, you will work closely with the area support team to create and execute strategy for their respective markets. 
• You will analyze sales reports to identify trends and opportunities and execute accordingly
• You will manage and develop an area support team for your territory through consistent touch bases to assure strong communication and partnership alignment. 
• You will conduct virtual training and broadcast selling events as needed or requested by retail partners 
• You will enroll territory team in company strategy and hold them accountable to company expectations to achieve maximum results

Qualifications/Experience:

• Proven experience in a leadership role in the Beauty Sales and Education space
• Experience with and understanding of the Sephora business is essential
• Willingness to work a Tuesday - Saturday schedule and  spend up to 80% of the time in-store
• Seeing as we are a seasonal brand, there is a blackout period starting in Spring through Summer, with some flexibility to request time off. Dates vary every year and are determined by the Leadership team.
• Comfortable with the occasional overnight travel as needed
• Social media savvy with ability to engage easily with retail audience 
• Demonstrate creative and active problem-solving to drive on time and quality delivery for all projects
• You are agile and adaptable as this is a fast paced, often changing environment
• Solid project management skills, including proven ability to manage projects and partner with various levels in the organization
• High-level attention to detail and accuracy in execution of work and tasks
• Excellent communication skills with the ability to present with confidence
• Passion for selling and ability to demonstrate and motivate teams through execution of skincare/ makeup application
• You are coachable and open to giving and receiving feedback in a timely manner
• Proficient in Google Workspace and/or Microsoft Office Suite 
• Willingness to work out of home office, if necessary
• Ability to lift and carry items weighing up to 50lbs
• Integrity is key to your success

Annual Salary Range: $80,000 - $85,000

See yourself at Twilio

Join the team as Twilio’s next Sr. Analyst, Strategic Measurement.

About the job

We are actively recruiting for this role to fill an existing vacancy. This position is needed to serve as the "New Frontiers" lead for the Marketing Strategy, Analytics & Innovation team, focusing on ambiguous, highly strategic emerging channels, potential programs & measurement optimization/instrumentation. You will be responsible for defining, measuring, and accelerating our growth in new digital landscapes, specifically focusing on AI Engine Optimization (AEO), brand measurement and advanced attribution frameworks. Partnering closely with the global marketing analytics teams, Brand, Demand Gen, PR, Content, and Developer Network teams, you will execute against high-visibility objectives enabling marketing's business impact to executive leadership. Ideally, this position has a strong statistical background, a substantial capacity for hypothesis-driven thinking, and the ability to deliver "unmistakable clarity" in complex executive presentations.

Responsibilities

In this role, you’ll:

• Analyze LLM visibility and Share of Voice, create a continuous feedback loop across various teams to optimize Twilio's presence in AI search/AEO (answer engine optimization), drive enablement and operational efforts to ensure consistent tool usage and storyline.
• Support the strategy, data ingestion, and modeling required to build and maintain net new and existing brand measurement components. Drive a single, cohesive narrative combining disparate data sets.
• Inspire experimentation adoption in teams. Build the frameworks and structure to drive experimentation rigor and clarity of incrementally of marketing initiatives.
• Support Media Mix Modeling (MMM) and Multi-Touch Attribution (MTA) initiatives to understand the impact of various marketing channels on Sign Ups, SQLs, activations, and guide budget allocation.
• Translate complex data sets into actionable insights and strategic recommendations for exec-level audiences.
• Own enablement efforts for emerging channels, sharing accomplishments, KPIs, and cross-team collaborations broadly across the marketing organization.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of experience in statistical analysis, experimentation and/or scenario planning.
• A strong understanding of SEO and emerging AI Search (AEO/GEO) landscapes.
• A hypothesis-driven thinker who does not just report the "what," but actively tests the "why". Able to formulate testable guesses and distill the essential from complex marketing data.
• Experience with running or interpreting advanced measurement frameworks (Incrementality, MMM, MTA).
• Highly reliable and a self-starter.
• Interest or experience in applying AI-driven solutions to analytics workflows.
• Strong communication skills with the ability to communicate effectively with both technical and non-technical audiences
• Detail-oriented with a passion for clean, trustworthy data.
• Strong analytical skills. 
• Excellent collaborator across cross functional teams; skilled in managing stakeholder projects end to end.

Desired:

• Experience supporting various stakeholder functions and their insights: Brand, PR, Social, Content, Demand Generation
• Experience with BI tools (Tableau, Looker Studio) and modeling (ROI, LTV:CAC, payback).
• Interest or exposure to fraud monitoring tools and processes.
• Working knowledge of Customer Data Platforms (CDPs) and analytics data integrations.

Location

This role will be remote, and based in Alberta, British Columbia, or Ontario, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $90,800 - $113,500 CAD
• Target Bonus Percentage 12.50%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

At Sony Music Entertainment Canada Inc., we fuel the creative journey. We have played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We have nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we are committed to artistic integrity, transparency, and entrepreneurship.

You will be assisting the Marketing team and Project Managers at the label to successfully bring to life our roster’s upcoming album rollouts. OVO Sound is a small, intimate team of people who are passionate about culture, entertainment, music and most importantly the artists signed to the label. From time to time, you may be asked to assist with additional responsibilities that are reasonably related to your role and skill set. These responsibilities support the team’s day‑to‑day operations and the label’s broader efforts to grow its artists and brand.

As a marketing intern you will:

• Assist with planning and executing album and single release campaigns
• Support day-to-day rollout activities for artists, including scheduling, content coordination, and campaign tracking
• Help create and organize marketing plans and promotional timelines
• Collaborate with A&R and digital teams to support campaign execution
• Contribute creative ideas for social media, content, and fan engagement initiatives
• Track campaign performance (streams, social engagement, etc.) and assist with post-release reports
• Support administrative and organizational tasks related to ongoing projects

Qualifications:

• Possess a strong work ethic, strong organizational skills and focused attention to detail with a sense of urgency
• Great communication, oral and written skills are a must
• Be proactive, passionate and driven to learn about all aspects of the music industry
• Previous experience working in the music industry
• Strong Computer Skills - Proficient in Word, Excel, PowerPoint, Outlook

What We Give You:

• You join a vibrant global community with the opportunity to channel your passion every day. 
• A modern office environment designed for you, empowering you to bring your best. 
• Investment in your professional growth and development enabling you to thrive in our vibrant community. 
• The space to accelerate progress, positively disrupt and create what happens next. 
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives. 

Sony Music Entertainment Canada Inc., is committed to Employment Equity and maintaining a diverse workforce. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our People Experience team. Reasonable accommodation will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.

As a Performance Media Manager, you lead digital-first media strategy and execution for complex client engagements. You bring 6-8 years of experience in digital media planning and buying, ideally within an omni-channel agency environment.

This role is ideal for someone who blends hands-on activation expertise with strategic thinking and thrives in a consultative, fast-evolving environment, including a strong curiosity and motivation to leverage AI-enabled tools and approaches to work smarter, faster, and more effectively. 

Reporting to Paid Media leadership, this position plays a critical role in bridging strategy and execution, managing up by supporting media leads with insights, performance storytelling, and proactive recommendations, while managing down by guiding day-to-day planning, buying, and optimization across accounts. You’ll also provide omnichannel support across integrated programs, helping connect paid digital media with broader experience, creative, strategy, and analytics efforts. 

The Performance Media Manager is responsible for planning, activating, optimizing, and scaling performance-driven media programs across paid digital channels, while collaborating closely with strategy, creative, analytics, and client teams to ensure media is fully aligned with business objectives, customer experience goals, and continuously improved through data and intelligent automation. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting

Role responsibilities

Media Strategy & Planning

• Lead digital media planning across paid search, paid social, programmatic display, video, and emerging platforms.
• Translate client business objectives into full funnel, performance-driven media strategies.
• Develop audience-led plans leveraging insights, testing frameworks, and emerging AI-supported planning or forecasting tools.
• Present media plans, rationale, and performance insights to internal teams and clients with clarity and confidence.
• Evaluate media opportunities, negotiate rates/added value, and maintain strong relationships with vendors and platforms.

Media Buying & Activation

• Negotiate with digital media partners and platforms to evaluate opportunities, secure strong placements, and support campaign performance.
• Execute and oversee hands-on campaign activation, optimization, and budget pacing across platforms such as Google, Meta, Amazon, TikTok, DV360, and/or the trade Desk.
• Identify opportunities to test new channels, partners, formats, and betas, and AI- enabled capabilities where appropriate.
• Leverage automation, AI-driven bidding and targeting features within platforms to enhance speed, precision, and scalability.
• Collaborate with creative, account, and analytics teams to ensure cohesion across campaign deliverables.

Measurement & Optimization

• Own ongoing optimization, performance analysis, and insight development across channels.
• Partner with analytics and data teams to ensure accurate tracking, reporting, and attribution.
• Clearly communicate results and recommendations grounded in data and business impact.
• Utilize AI-supported analytics, modeling, or optimization tools to uncover patterns, inform recommendations, and accelerate decision-making.

Client Leadership

• Serve as a senior digital media POC for clients, providing day-to-day strategic guidance while aligning closely with Paid Media Leadership across media,
• measurement, and performance.
• Deliver high-quality client service by producing timely, well-structured media outputs—including media plans, strategic perspectives, and performance nsights—that support clear decision-making.
• Collaborate cross functionally with creative, experience, strategy, and data teams to support integrated, experience-led solutions.
• Mentor junior planners and buyers, raising the bar on media excellence across the practice.
• Helping elevate media best practices and encouraging thoughtful adoption of new tools and technologies, including AI.
• Confidently present media strategies, performance insights, and recommendations to clients.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 6-8 years of experience in digital media planning and buying, ideally within an omni-channel agency environment.
• Strong, hands-on expertise across paid digital channels (paid social, display, programmatic, online video, search); familiarity with traditional channels is a plus.
• Proven experience managing and optimizing multi-channel budgets
• Working knowledge of tracking methodologies, measurement tools, and ad ops fundamentals.
• Experience partnering with analytics and data teams on dashboards, reporting, and measurement.
• Comfort using data to guide decisions, recommendations, and storytelling
• Strong client facing communication and presentation abilities.
• Familiarity with AI powered marketing, analytics, or productivity tools, and enthusiasm for exploring emerging technologies that enhance accuracy, efficiency and performance.
• Ability to work independently while contributing to a highly collaborative team culture.

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a full-time position based in Toronto, Canada. The offered salary range is  80,000 - 110,000 CAD annually, depending on experience and location. 

Valtech offers a comprehensive benefits package effective after three months of continuous service:

• A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
• Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
• A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
• A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service. 
• Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
• Personal Technology Reimbursement – $30/month for every employee-offered on day 1. 
• We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Manager, Demand Generation who will own the strategy and execution of integrated, full-funnel campaigns that drive pipeline and revenue. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Manager, Demand Generation, your key area of responsibility will be building a modern, high-velocity demand generation function, lead a team of campaign professionals, and serve as the central force that transforms how Geotab runs campaigns, moving from activity-based marketing to outcome-driven demand generation. You will need to work closely with AVP, Growth & Demand Generation, Segment Marketing, Digital, ABM, Creative, and Sales.   

To be successful in this role you will be a self-starter with excellent communication skills, a bias toward shipping fast, and the ability to thrive in a high-growth, "build-it-as-you-go" environment. In addition, the successful candidate will have strong performance marketing instincts with the ability to design full-funnel campaigns, manage complex stakeholder alignment, and drive team accountability toward revenue impact.

How you'll make an impact:

• Own the full-funnel demand generation strategy from awareness and consideration through to pipeline revenue.   

• Design and lead integrated campaigns built for how modern B2B buyers buy: AI-influenced research cycles, digital-first discovery, and self-directed evaluation paths.   

• Build and maintain the campaign roadmap, balancing strategic priorities with the agility to move on market moments.   

• Establish campaign tiering and prioritization framework with clear resource models, execution standards, and performance expectations.   

• Lead your team to execute with speed, quality, and consistency, campaigns that are launched on time, on message, and on target.   

• Develop and systematize end-to-end campaign execution frameworks: briefing, build, launch, optimize, report. Make excellence repeatable.   

• Drive multi-channel campaign execution across paid media, email, content syndication, events, webinars, ABM, and digital, in tight coordination with channel owners.   

• Eliminate complexity that doesn't serve performance: streamline workflows, remove bottlenecks, and build processes that make the team faster.   

• Partner with Creative to develop high-converting campaign assets, not just beautiful content, but content built to move buyers through the funnel.   

• Establish the campaign measurement framework: define what success looks like for every campaign, channel, and segment before a campaign launches.   

• Build a culture of experimentation, hypothesis-driven testing of messaging, channels, offers, and formats, with a bias toward shipping fast and learning faster.   

• Partnering with Marketing Operations to own campaign analytics and reporting: pipeline contribution, channel efficiency, conversion rates, content performance, and ROI. Surface insights that drive decisions, not just dashboards.   

• Work with Marketing Ops and Revenue Ops to ensure attribution is clean, data flows correctly, and pipeline reporting is trusted by Sales leadership.   

• Serve as the campaign orchestration hub, bringing together Segment Marketing, Digital, ABM, Creative, Events, and Sales Enablement into a unified, coordinated campaign motion.   

• Work directly with Sales leadership to ensure campaigns convert, including tight feedback loops on lead quality, follow-up rates, and campaign-sourced pipeline.   

• Lead, coach, and develop a team of campaign managers, setting a high bar for output, ownership, and professional growth.   

• Build a team culture defined by accountability, velocity, creative ambition, and relentless focus on revenue impact.   

• Drive the adoption of AI-enabled marketing tools and workflows that give your team a competitive edge in speed and scale.

What you'll bring to the role:

Why job seekers choose Geotab:

This is a 12 month fixed term employee contract initially, with a likelihood of extension.  

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills—doing a mix of account management and strategic planning, not your typical suit.

WHAT YOU’LL DO:

• Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns
• Be the face of the account by liaising with clients and managing expectations
• Communicate feedback & plan and manage workloads of the team
• Ensure feedback requirements are met whilst staying true to the brand's values. 
• Build a full understanding of the clients business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser
• Work closely with creative teams and to have oversight of all statements of work/proposals
• Ensure the right team is in place to deliver and maintain high standards while adding value wherever possible. Meet success criteria as projects are delivered to time and to budget
• Report back to management with internal and external issues and events that might impact accounts, either positively or negatively
• Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews. Prove how we are meeting our clients’ objectives through metrics, feedback, research, etc.
• Delegate and allocate responsibilities efficiently to manage projects end-to-end
• Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
• Match project tasks with opportunities for development so that employee potential is utilised to the maximum
• Mentor, train and manage junior account managers and apprenticeships where available
• Ability to collaborate effectively with team members and clients across multiple time zones.

WHAT YOU BRING:

• Demonstrable agency experience in Client Services, preferably in an Account Supervisor/Senior Account Manager role 
• Experience delivering a broad range of multi-channel marketing communications, including digital
• Extremely organized, able to talk about tools and processes used for project management
• Ability to work under pressure and meet deadlines with ease and efficiency
• Deep understanding of production & interactive processes
• Commercially driven with experience handling budgets and timelines
• Proven business development experience and success
• Resource management skills and the ability to handle complex/sensitive issues
• Experience leading others directly or as a mentor

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

About the Role

We are seeking a highly motivated and strategic Senior Manager I, Strategy and Operations to drive the planning, execution, and optimization of our marketing campaigns. In this role, you will collaborate closely with Product Marketing Managers, agencies, and cross-functional teams to develop clear campaign briefs, manage media initiatives end-to-end, and ensure alignment with business goals. You’ll be a key partner in interpreting campaign data, communicating insights, and guiding future strategies. The ideal candidate combines strong project management skills with a data-driven mindset and excels at improving processes to boost efficiency and impact.

Responsibilities:

• Partner closely with Product Marketing Managers (PMMs) to develop strategic campaign briefs, provide best practice guidance on paid media, social, creative strategies, platform capabilities, and audience-first approaches.
• Lead end-to-end project management for media-related initiatives, ensuring timely execution and alignment with objectives.
• Manage cross-functional collaboration to translate briefs into clear, actionable media recommendations.
• Proactively participate in agency status calls, offering strategic insights and performance updates.
• Analyze campaign data and communicate results clearly to clients and internal teams, driving informed strategy and optimizations.
• Maintain accuracy and completeness of data within asset trackers to support seamless campaign execution.
• Identify and implement opportunities for process improvement, standardization, automation, and documentation to enhance operational efficiency.

About You

The essentials:

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in media planning and strategy within a paid media agency or similar environment.
• Strong understanding of digital marketing channels, audience targeting, and data-driven decision-making.
• Excellent organizational skills and keen attention to detail, with the ability to manage multiple projects simultaneously.
• Proficiency in project management tools and advanced skills in Google Sheets and Excel.
• Exceptional written and verbal communication skills.
• Proven ability to collaborate effectively across cross-functional teams and external partners.
• Analytical mindset with a demonstrated ability to translate data into actionable insights.

Not a must, but a plus:

• Hands on keys experience

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-KW1
#LI-Hybrid

About the Role

We are seeking a highly motivated and strategic Senior Manager I, Strategy and Operations to drive the planning, execution, and optimization of our marketing campaigns. In this role, you will collaborate closely with Product Marketing Managers, agencies, and cross-functional teams to develop clear campaign briefs, manage media initiatives end-to-end, and ensure alignment with business goals. You’ll be a key partner in interpreting campaign data, communicating insights, and guiding future strategies. The ideal candidate combines strong project management skills with a data-driven mindset and excels at improving processes to boost efficiency and impact.

Responsibilities:

• Partner closely with Product Marketing Managers (PMMs) to develop strategic campaign briefs, provide best practice guidance on paid media, social, creative strategies, platform capabilities, and audience-first approaches.
• Lead end-to-end project management for media-related initiatives, ensuring timely execution and alignment with objectives.
• Manage cross-functional collaboration to translate briefs into clear, actionable media recommendations.
• Proactively participate in agency status calls, offering strategic insights and performance updates.
• Analyze campaign data and communicate results clearly to clients and internal teams, driving informed strategy and optimizations.
• Maintain accuracy and completeness of data within asset trackers to support seamless campaign execution.
• Identify and implement opportunities for process improvement, standardization, automation, and documentation to enhance operational efficiency.

About You

The essentials:

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in media planning and strategy within a paid media agency or similar environment.
• Strong understanding of digital marketing channels, audience targeting, and data-driven decision-making.
• Excellent organizational skills and keen attention to detail, with the ability to manage multiple projects simultaneously.
• Proficiency in project management tools and advanced skills in Google Sheets and Excel.
• Exceptional written and verbal communication skills.
• Proven ability to collaborate effectively across cross-functional teams and external partners.
• Analytical mindset with a demonstrated ability to translate data into actionable insights.

Not a must, but a plus:

• Hands on keys experience

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-KW1
#LI-Hybrid

Role Summary and Impact 

In this role you will be responsible for the development of client specific media plans across all media channels. We are seeking someone who has a point of view to drive holistic media plans that deliver results. This position work closely with senior management and agency partners to create and evaluate media strategies based on business goals and the competition. 

Your Impact: 

• Day-to-day responsibility involving the planning and execution of digital media campaigns 

• Present media plan recommendation and POV’s to client 

• Oversee campaign management from initial campaign briefing through to post campaign reporting and analysis 

• Decision making on campaign optimization and strategic changes 

• Ensure media plans deliver on client objectives, are strategic and meet efficiency goals 

• Assist with tracking media expenditures to ensure agency and client budget compliance 

• Maintain client contact/Manage client requests – i.e. plan changes, budget changes, provide marketplace information 

• Working closely with SR. Planner/Buyer and Client Business Lead 

• Working collaboratively with performance teams (Programmatic, Social, and Search teams). 

Skills and Experience Your Qualifications: 

• Minimum 3+ years of related experience, Digital Planner/Buyer, and in media, investment or strategy teams within an established media agency 

• University or College degree/diploma in Media, Marketing, Business, or related field; OR equivalent professional work experience 

• Experience working with a range of clients in a digital environment 

• Demonstrates understanding of media basics and concepts: 

• knowledge of different buying methods such as CPM, CPC, CPE, CPA 

• Understanding of multiple digital media channels (display, mobile, video, paid search, paid social) 

• Proficient with Syndicated tools (PMB, Evaliant, Xpert, Comscore, etc.) 

• Proficient with Microsoft Office Suite 

• Solid experience with DFA Digital campaign set-up, trafficking and tagging processes 

• Solid experience with and understanding of reporting tools (DFA, Omniture, Webtrends, Google analytics) 

About You: 

• Demonstrates accuracy and attention to detail 

• Ability to communicate concisely and clearly both orally and in writing 

• Self-starter who demonstrates initiative 

• Ability to manage multiple projects 

• Ability to delegate and oversee Assistant workload 

• Team player who can step in and help drive strategy against a landscape that is in constant change 

• Thrives in fast paced environment 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a hybrid role and is open to applicants located within commuting distance of Toronto or Vancouver. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer. 
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support. 
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding. 
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). 
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Hybrid

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We’re looking for an Account Executive, Mid-Market to help us develop and close new business with mid-market Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams, helping our prospective customers choose Hootsuite as their Social Media Management partner. This is a hybrid role and is open to applicants located within commuting distance of Toronto.

WHAT YOU’LL DO:

• Successfully acquire new mid-market customers within our landmark industries by responding and actioning internal leads in order to achieve individual quota targets. 
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective customers. Forecast and close new business revenue every month.
• Proactively seek out insightful market and industry information in order to effectively develop rapport with mid-market customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges. 
• Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer. 
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding. 
• Engage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social media.
• Provide day to day peer support with training new team members as they onboard and develop their sales skills.  
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Intermediate level experience in B2B sales OR 3+ years of lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

The below pay range represents the base pay for this position. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.

#LI-NS1 #LI-Hybrid

We’re looking for an Account Executive, Mid-Market to help us develop and close new business with mid-market Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams, helping our prospective customers choose Hootsuite as their Social Media Management partner. This is a hybrid role and is open to applicants located within commuting distance of Vancouver.

WHAT YOU’LL DO:

• Successfully acquire new mid-market customers within our landmark industries by responding and actioning internal leads in order to achieve individual quota targets. 
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective customers. Forecast and close new business revenue every month.
• Proactively seek out insightful market and industry information in order to effectively develop rapport with mid-market customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges. 
• Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer. 
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding. 
• Engage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social media.
• Provide day to day peer support with training new team members as they onboard and develop their sales skills.  
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Intermediate level experience in B2B sales OR 3+ years of lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

The below pay range represents the base pay for this position. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.

#LI-NS1 #LI-Hybrid

We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. In this role, you will report to the Senior Manager, Customer Success.

WHAT YOU’LL DO:

• Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics
• Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics
• Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices.
• Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value.
• Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion.
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, as required
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Intermediate customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with record of successful adoption
• Demonstrated knowledge of social media and/or social marketing and business use of social
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, support new owls with internal training & collaboration sessions
• Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess importance of tasks and decisions
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Negotiation: successfully obtain commitment to a solution or idea, while maintaining integrity and relationships

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-AA1

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model