About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

Role & Team

As an ML Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 machine learning engineers and data scientists. You will support teams working on data- and machine-learning-driven product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our Machine Learning and data teams to operate as highly productive, cross-functional teams delivering high-quality ML-driven capabilities
• Support teams working with satellite imagery and geospatial datasets, balancing experimentation, iteration, and ongoing improvement of existing solutions
• Grow the teams by attracting and hiring great Data and ML talent
• Foster an inclusive, supportive, and caring culture where everyone can do their best work
• Provide regular 1:1 coaching and feedback to help others thrive, grow, and reach their aspirations
• Act as a strategic partner to Product Managers within your domains, ensuring technical decisions balance short- and long-term goals
• Ensure the technical approaches within your domains support future product and modelling needs
• Work closely with other Product, Design and Engineering leaders on strategy, technology, and people
• Help evolve Data and ML practices and introduce ways of working that improve collaboration, delivery, and learning

Skills & Experience

• 8+ years of professional experience building ML- or data-driven systems, at least 3 years’ experience leading and managing ML or data-focused teams
• Passionate about climate and the role technology can play in addressing environmental challenges
• Experience working in a high-growth scale-up or startup environment
• Product-minded, with the ability to demonstrate meaningful business impact through technology
• Sufficient technical depth in machine learning, data systems, or applied ML to guide teams and challenge decisions
• Experience working with python-based ML or data workflows and collaborating closely with data scientists
• Strong leadership skills, with a coaching mindset and the ability to support engineers and data scientists at all levels
• Excellent communication skills and the ability to collaborate effectively in cross-functional environments
• Passion for learning and staying current with evolving technologies and industry trend

Nice To Have

• Engineering mindset or background, with experience applying software engineering best practices to data and ML systems (e.g., reproducibility, testing, monitoring, and production deployments)

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

How We Build

Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk.

Our Tech Stack 

• React, Native iOS and Android
• Ruby on Rails
• AWS, Terraform
• MySQL
• Sidekiq
• Redis
• Shopify

What the Role Is

As Babylist’s Senior Engineering Manager, Machine Learning & Discovery+Site Monetization, you’ll lead the team driving the next era of our machine learning and personalization efforts across the product. This is a hands-on leadership role for a manager who remains technically fluent while scaling people, systems, and impact. You’ll manage and grow a high-performing ML-focused pod spanning product recommendations, search, PLPs, and site monetization, with a clear mandate: maximize revenue and user value across surface areas through personalization.

You’ll guide the team on technical direction behind our homepage feed, “add next” experience, and other core personalization surfaces, while building the foundations for long-term ML excellence at Babylist.

Who You Are

• 3+ years of experience as a front-line manager delivering production-grade software or ML systems
• 5+ years of experience as an individual contributor in ML or Data Science, plus proven experience leading teams that build end-to-end machine learning systems, ideally in personalization, recommendations, or consumer-facing ML products
• Deep familiarity with the Python ML ecosystem (e.g., pandas, sklearn, xgboost, PyTorch) and comfortable reviewing designs, unblocking technical challenges, and setting high technical standards
• Experience supervising ML Engineers and/or Data Scientists; bonus points for experience managing Software Engineers
• Strong understanding of the full ML lifecycle, including data pipelines, workflow orchestration (e.g., Airflow), deployment, monitoring, and iteration in production
• Product-minded: passionate about technology, but primarily motivated by solving real user problems and driving business impact
• Experience working with large-scale, real-time or near-real-time data systems
• Comfortable owning and evolving the ML tech stack end-to-end, from data and modeling through production systems
• Background in consumer-facing products; experience in e-commerce, marketplaces, or complex user journeys is strongly preferred
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will Make An Impact

• Build and lead the ML & personalization function: Hire, mentor, and support a multidisciplinary team (Machine Learning Engineers, Software Engineers, Product Manager, and occasional Designer), shaping the roadmap, standards, and culture for ML at Babylist
• Own high-impact ML initiatives: Deliver personalization systems that improve discovery, engagement, and monetization across key surfaces, directly impacting business outcomes
• Set technical and algorithmic direction: Define modeling approaches, data strategy, and system architecture in partnership with senior technical leaders, balancing experimentation with scalable execution
• Be hands-on when needed: Review ML/DS designs and code, build proof-of-concept models, and conduct your own data science research to de-risk ideas and accelerate progress
• Develop talent: Coach engineers on technical growth, career progression, and performance, combining strong technical standards with empowerment
• Drive cross-functional alignment: Partner closely with Product, Design, Analytics Engineering, and Data to translate ambiguous business problems into clear technical direction
• Understand the full funnel: Develop a deep understanding of Babylist’s user journeys, user feedback loops, and financial models — and how ML systems influence them end-to-end

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

USD - $250,000 to $308,000
CAD - $230,000 to $288,000

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI tools are as natural to how we work as your IDE or version control — we're not exploring this, we're living it.

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

The Data and Storage Services team is responsible for handling all of Affirm’s Data (OLAP and OLTP) requirements and encompasses the entire range from critical online checkout databases all the way to our Batch Orchestration, Streaming Infrastructure, Event Driven Frameworks, BI and analytics tools and systems. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.

We're looking for an experienced Engineering Leader to lead our growing Data and Storage Services organization, specifically our Online Storage team. You will bring a wealth of experience in managing teams and success in delivering highly technical multi-quarter roadmaps. You will also need to be fairly comfortable with ambiguity and possess tools to work through tough deadlines, craft strategy and drive execution. You will be able to work with your teams, as well as product stakeholder teams, to define architectural/organizational future states that we can scale to in the future. You will need to make balanced calls that align with our forward-looking vision and current business & technology critical needs.

What you’ll do

• Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products.
• Oversee teams managing storage services including relational and key-value storage infrastructure and tools at scale.
• Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity.
• Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects.
• Work across the engineering organization and with internal and external partners.
• Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands.
• Lead technical decisions, projects, and roadmaps within theOnline Storage team, shaping Affirm’s strategy for managing and serving relational and key-value storage  workloads.
• Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations.
• In collaboration with tech leads, develop a multi year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs.
• Guide, tutor, and aid in the professional growth of junior and senior engineers within the team.

What we look for

• Solid leadership and interpersonal skills.
• 10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs. 
• Proven track record in stakeholder management, ownership, and successful delivery. 
• Depth in cache architecture and lifecycle management: tiered cache design, eviction and TTL policies, warm-up/priming strategies, consistency models, backpressure, and thundering-herd protection.
• Track record operating low-latency, high-throughput storage and caching platforms in production: e.g., Redis or Memcached, DynamoDB and MySQL/PostgreSQL/TiDB/Cockroach/Vitess, multi-region topologies, and cross-region replication strategies.
• Capable of mentorship, cross-functional project execution, and individual contribution. 
• Strong interpersonal, written, and verbal communication skills with a growth mindset. 
• Experience in the data infrastructure domain and a passion for leading technical teams and contributing to Open Source solutions.
• Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.

Pay Grade - R
Equity Grade - 09

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $206,000 - $256,000

This posting is for an existing vacancy

#LI-Remote

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is looking for experienced software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our riders and drivers.

As a Software Engineer for Lyft Ads - you will work on one of Lyft’s newest lines of business focused on building the world’s largest transportation media network. We build products that allow brands to engage with our unique audience throughout their transportation journeys and beyond. For this role we are seeking software engineers who are passionate about backend and data engineering. You will join our Ad Infra Engineering team and contribute to building the systems and pipelines powering our ad-serving, measurement and audience platform. We work on technologies that let brands engage with our unique audience throughout their transportation journeys. This role is a great opportunity for an early-career engineer to gain experience working with distributed backend systems and large-scale data workflows, collaborating closely with product, analytics, and data science teams.

Why Lyft Ads?

• Be part of a high-impact team building the foundations of Lyft’s advertising infra
• Gain experience working with complex systems at scale, backed by mentorship and growth opportunities.
• Join a supportive, inclusive environment focused on engineering excellence and business impact.

Responsibilities:

• Develop and maintain backend systems that support real-time ad serving, campaign management, and reporting.
• Design and implement scalable data models to support analytics, targeting, and measurement use cases.
• Build and maintain data pipelines that handle ingestion, transformation, and distribution of large volumes of advertising data.
• Work with orchestration frameworks (e.g., Airflow) to schedule and monitor reliable, production-grade data workflows.
• Collaborate with cross-functional partners to integrate internal and third-party systems via APIs and batch data feeds.
• Write clean, maintainable, and testable code following best practices (CI/CD, observability, code reviews).
• Participate in architecture discussions and design reviews with an emphasis on performance and reliability.
• Learn and grow through mentorship, documentation, and regular team collaboration.

Experience:

• BSc/MSc in Computer Engineering, Computer Science, related field or relevant work experience
• 3+ years of industry experience in backend or data engineering roles
• Proficiency in at least one backend programming language (e.g., Python, Go, Java)
• Good understanding of distributed systems, microservices, and database design (SQL and NoSQL).
• Exposure to orchestration tools (e.g., Airflow, Prefect) and data distribution technologies (e.g., Kafka, Pub/Sub).
• Experience working with relational and non-relational databases (e.g., PostgreSQL, BigQuery, DynamoDB).
• Experience with Linux.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Compensation

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $91,000 to $113,500 annually plus applicable bonus. Final compensation will be determined by various factors including the candidate's knowledge, skills, experience, and geographic location.

Federato is hiring an Event Marketing Manager who wants to help reinvent what industry events can be. Our Events team is bold, creative, and committed to breaking the mold in a space that is long overdue for innovation. At the same time, Federato is scaling fast, expanding our presence across the industry, and investing heavily in world class events as a core growth engine. This is an opportunity to join a team that is not only encouraged to think differently but is also backed by a company with the momentum and ambition to make those ideas real.

In this role, you’ll own the strategy, planning, and execution of Federato’s third party conference and field event portfolio. You’ll lead programs across major global conferences, targeted field activations, and innovative experiential moments. You’ll execute established plans with precision while also shaping new programs from scratch, pushing boundaries, and elevating how Federato shows up on the industry stage.

If you’re motivated by creativity, strategic thinking, and crafting experiences that stand out, you’ll find endless opportunities to innovate and excel at Federato.

What you'll be doing: 

• Event Strategy and Planning: Manage Federato’s third party and field event portfolio. Develop event strategies aligned to marketing and sales goals.
  Build and execute plans for new conferences, sponsorships, and field programs. Partner with sales, customer success, marketing, product, and leadership to shape priorities and program direction. Evaluate event opportunities and articulate clear recommendations based on business goals.
• Event Operations & Execution: Manage logistics, timelines, budgets, deliverables, and run-of-show for all third party and field events. Lead coordination with vendors, production partners, and creative agencies. Negotiate sponsorship packages, booth options, and vendor rates with confidence and precision. Maintain strong relationships with industry conference organizers and partners. Ensure every program is delivered flawlessly, on time, and on budget.
• Cross Functional Leadership: Drive highly cross functional internal workflows, aligning sales, product, and marketing stakeholders. Lead event enablement for sales: pre event briefing, onsite readiness, follow up plans, lead management, and onsite meeting coordination. Communicate plans clearly, succinctly, and proactively to all stakeholders.
• Measurement, Optimization, and Reporting: Maintain reporting, dashboards, and performance scorecards. Track KPIs across pipeline influence, engagement, lead quality, attendance, and ROI. Surface clear insights and recommendations for future improvements. Build a continuous improvement loop across all events and programs.
• Creativity & Innovation: Bring fresh ideas to elevate the event portfolio beyond standard conference marketing. Identify opportunities to differentiate Federato through experiential moments, unique sponsorship elements, and new event formats. Constantly push to break the mold and innovate our approach to industry events. 

Who we hope you are: 

• 4-6+ years of event marketing experience, ideally in B2B SaaS or a related field
• Proven success managing third party and field event portfolios
• Exceptional sales enablement skills; you deeply understand how events support pipeline goals
• Strong project management capabilities; you keep complex programs on track without missing details
• Skilled negotiator who can secure favorable sponsorships and vendor contracts
• Highly collaborative with strong interpersonal communication
• Data driven mindset with experience using event metrics, dashboards, and reports
• Experience partnering with agencies, vendors, and conference organizers
• Able to articulate strategic recommendations and tie sponsorship decisions to business objectives
• Strong creative instincts and willingness to bring bold new ideas forward
• Highly organized and thrives in a fast paced, scaling environment

Our cash compensation amount for this role is targeted to $120,000-$140,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Role Summary

We’re looking for a Digital Content & AI Automation Manager to lead our transition to 'Vibe Marketing.' Inspired by the shift toward Vibe Coding, we want to bridge the gap between creative intent and digital execution. You’ll move Okta away from manual tickets and rigid CMS forms toward an agentic, self-service model—building the tools that allow marketers to describe a goal in natural language and see it manifest across our digital ecosystem.

This is a test, learn, build, iterate role. You aren't just managing a stack; you’re building an autonomous engine that empowers every marketer to be a creator.

What You’ll Actually Do

• Build the "Vibe Marketing" tools: Create the workflows and agentic layers that allow non-technical stakeholders to manage and scale digital content across its entire lifecycle using natural language and AI assistance.
• Develop Agentic Support Models: Prototype and deploy AI agents that act as "co-pilots" for Marketing Managers—handling everything from automated tagging and metadata to complex distribution across our headless ecosystem.
• Architect Self-Service Systems: Reduce the "time-to-live" by building modular, reusable content structures that agents can manipulate, moving us beyond the constraints of traditional platforms like Adobe Experience Manager.
• Operate Like a Lab: Run rapid experiments with emerging AI tools and automation platforms. Build scrappy prototypes—not just strategy decks—to prove that "vibe-based" creation works at enterprise scale.
• Partner Across Teams: Bridge the gap between "what if" and "here’s how," working with Marketing, Engineering, and Digital teams to turn agentic concepts into production-ready workflows.

What We’re Looking For

• The "Vibe" Mindset: You understand the shift from "doing the work" to "directing the agents." You’ve followed the Vibe Coding movement and are itching to apply it to Marketing Tech.
• 4–8 Years of Experience: You’ve seen the limitations of legacy CMS architectures and are ready to bypass those bottlenecks by building a modern, agent-led content supply chain.
• Hands-on AI & Automation: You don't just prompt; you build. You have experience with APIs, MCP, LLM orchestration, and connecting tools to create seamless loops.
• Technical Fluency: You aren't a full-stack engineer, but you understand how to navigate enterprise complexity—you're comfortable with structured content, and the logic of how data flows between a headless CMS, an LLM, and the front-end.

#LI - Hybrid

P24086_3333054

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream. The Operations Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center. 

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into an Operations Manager. 

Essential Functions 

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets. 

• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork. 

• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager. 

• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings. 

• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.). 

• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies. 

• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development. 

• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety. 

Qualifications 

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. Five years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.  

• 3+ years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role. 

• Experience with takt time, standard work, visual management, and daily tier meetings. 

• Proficiency in basic digital tools (ERP, Excel, production dashboards). 

• Strong people leadership, communication, and problem-solving skills. 

• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization.

Preferred Skills 

• Coaching & performance management 

• Root cause analysis (5 Whys, fishbone, etc.) 

• Conflict resolution & feedback 

• Understanding of Lean, 5S, and visual factory principles 
  
  
• Ability to prioritize in a fast-paced production environment 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Compensation Range: CAD $38.46 - $55.30/hr] 

IEM is currently seeking an Operations Manager - Integrated Products for our Surrey, B.C location. The Operations Manager – Integrated Products is a people-centered, execution-driven leader accountable for the end-to-end performance of an assigned value stream. This role requires a leader who brings clarity to complexity, leads with empathy and high emotional intelligence, and motivates teams through trust, structure, and disciplined execution. The successful candidate is not only analytically strong, but deeply hands-on—capable of filtering noise into clear priorities and experienced in real-world Lean manufacturing execution. The Operations Manager owns safety, quality, delivery, cost, and productivity outcomes and works cross-functionally with Engineering, Quality, Materials, Maintenance, and Continuous Improvement to deliver sustainable operational performance.

Please note: This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into the Director of Operations - Integrated Products. 

Key Responsibilities

• Lead daily operations across the value stream, ensuring work is performed safely, to standard, and in line with production plans
• Own and actively manage value-stream KPIs including OTD, PPA, DPU, safety (TRIR/incidents), LHPU, and material efficiency (e.g., Copper Scrap %)
• Conduct daily Gemba walks to observe work, verify standards, engage employees, and identify issues early
• Establish, support, and actively use Hour-by-Hour Boards and Daily Management systems to track performance, surface abnormalities, and drive immediate action
• Own and lead the Daily Management System, including tiered huddles, escalation, and follow-up to ensure issues are resolved at the right level and do not recur
• Lead daily, weekly, and monthly operating rhythms that translate performance gaps into clear ownership and disciplined follow-through
• Proactively plan and balance labor, skills, and resources to meet demand while maintaining flow and efficiency
• Anticipate operational risks and constraints by identifying leading indicators, planning contingencies, and implementing containment actions before issues impact flow or stop the line
• Translate strategic objectives into clear, executable priorities for supervisors and frontline teams, ensuring focus on the critical few versus competing demands
• Partner closely with Production Planning and Materials to align demand, capacity, and material availability
• Lead, coach, and develop supervisors and frontline teams, setting clear expectations and ensuring consistent accountability
• Take ownership of training, cross-training, and skills development to ensure employees are capable, confident, and set up for success
• Actively develop talent within the team through coaching, feedback, and structured development plans, bringing out the best in people
• Build bench strength by developing supervisors and high-potential employees through deliberate capability building and succession planning
• Act as a change leader by driving adoption of new processes, standards, and ways of working, addressing resistance, and ensuring changes are sustained on the shop floor
• Lead structured problem-solving using root-cause analysis, A3 thinking, Pareto analysis, and process mapping to prevent repeat issues
• Champion hands-on Lean manufacturing execution, including:
• Single-piece flow and cellular manufacturing
• Standard work creation, sustainment, and continuous improvement
• Takt time, line balancing, and flow optimization
• Visual management, 5S, and Kaizen
• Lead Lean as a daily operating system by modeling leader standard work and embedding continuous improvement into everyday execution
• Work closely with Engineering, Quality, Maintenance, and CI teams to resolve design, process, and equipment issues impacting production
• Maintain full ownership of the value stream, ensuring process changes and improvements are executed and deliver intended results
• Ensure compliance with safety policies, quality standards, and regulatory requirements while promoting a culture of zero injuries and right-first-time quality

Qualifications

• Bachelor’s degree or diploma in a technical discipline (Electrical preferred)
• 10+ years of experience in manufacturing or operations environments
• Minimum 5 years in a supervisory or managerial role (Operations Manager, Production Manager, Production Supervisor, Engineering leadership, or equivalent)
• Demonstrated, hands-on experience implementing Lean manufacturing in real production settings
• Continuous improvement mindset with strong sense of ownership
• Proven experience leading people, managing daily execution, and improving operational performance
• Experience working in cross-functional, high-mix or integrated manufacturing environments
• Demonstrated experience leading operational change initiatives and driving successful adoption in a manufacturing setting
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced environment. 

The second shift time will be 4:00 PM – 12:30 AM.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

[Compensation Range: $141,500 - 175,000 CAD] 

Main Mission:

 As the Project Lead for L'Oréalistar Canada, you are responsible for the strategic steering, compliance, and local performance of the influencer marketing platform. Reporting to the A&I Director for the CDMO, you ensure the program's consistency with the Group's digital vision while guaranteeing its operational and budgetary execution.

 Key Responsibilities (based on RACI)

1. Strategic Steering & Design (A/R)

• Define and lead the global strategy for the L'Oréalistar program.
• Oversee the platform's UX design and modifications to optimize the user experience.
• Supervise and validate the gamification system to engage content creators.

1. Governance, Budget & Compliance (A/R)

• Manage budget allocation across different divisions.
• Ensure full project compliance (legal aspects, terms and conditions, and IT security).
• Act as the final point of entry for escalation management.

1. Performance & Insights (A/R)

• Steer performance tracking (KPIs) and ensure the sharing of strategic insights with stakeholders.

1. Operational Oversight (A - Accountable)You hold final responsibility (Approval) for the following areas executed by partners (ODORE) or brands:

• Planning & Calendar: Validation of the animation calendar.
• Creator Management: Approval of creator selection and the database.
• Content & Animation: Validation of the bilingual configuration (EN/FR), email templates, and community animation.
• Logistics & Products: Oversight of product fulfillment.
• Onboarding: Validation of the brand training and onboarding program.

Key Collaborations

• ODORE (Operational Partner): Your "right hand" for technical and logistical execution (R - Responsible).
• BRANDS: Your partners for mission ideation and the provision of product/brand assets.

Required Skills

• Expertise in Influencer Marketing strategy and Digital Platforms.
• Proficiency in multi-division budget management.
• Knowledge of IT compliance and Data Privacy.
• Ability to manage external partners (Agencies/SaaS Platforms).
• Mandatory bilingualism (French/English) for content configuration.

About the role

Fortis is on a mission to create games where players truly belong — and Twilight Towers is now in soft launch. As Senior Design Manager, you will play a critical role in scaling the game toward global launch by owning live-ops and content systems while multiplying the effectiveness of the design team. This role is intentionally hybrid. You will combine hands-on design ownership with people leadership and production fluency, taking responsibility for key live-game systems (events, content frameworks, progression-facing features) and using that ownership to increase team throughput, quality, and cross-discipline efficiency. Partnering closely with the Game Director and senior leadership, you will turn high-level goals into clear, actionable design plans, manage and develop junior and mid-level designers, and ensure work moves smoothly from concept through implementation and live iteration. Success in this role means taking meaningful ownership off senior leaders’ plates and making the team faster, clearer, and more effective as Twilight Towers scales.

What you’ll achieve

You will partner with the Game Director and cross-disciplinary leads to:

• Own live-ops and content systems for Twilight Towers, including event design, content frameworks, progression-facing features, and related tuning and iteration.
• Lead and manage a sub-team of designers, increasing overall team efficiency and enabling scale by coaching, mentoring, and setting clear expectations.
• Translate high-level product and business goals into clear, implementable design specifications that unblock engineering, art, and production.
• Hold the quality bar for your ownership area by reviewing work, giving concrete feedback, and guiding designers toward stronger solutions.
• Improve cross-discipline execution by proactively coordinating dependencies (e.g., asset needs, scope boundaries, production timing).
• Contribute to live-game decision-making by analyzing player data, KPIs, and feedback, and rapidly iterating on designs in partnership with Product and Analytics.
• Build and share expertise in mobile F2P best practices, live-ops excellence, and the evolving competitive landscape.

What you’ll need to be successful

• Proven experience owning live-ops or content systems in a mobile game-as-a-service environment.
• Define and evolve what “good” looks like, establishing shared principles, techniques, and working norms that raise quality, clarity, and decision-making across the team.
• Strong applied design judgment, with fluency across systems, content, and experiential design, and depth in at least one area.
• Comfort designing from first principles, with a working understanding of player psychology, economies, progression, and retention mechanics.
• Ability to own and deliver scoped areas of the game independently, making decisions without constant oversight.
• Demonstrated people leadership: experience managing, coaching, and developing junior or mid-level designers.
• Production fluency: ability to work cross-functionally and translate design intent into clear, actionable inputs for engineering, art, and production.
• Clear communication and decision-making skills, with the confidence to set direction, prioritize trade-offs, and move work forward.
• Strong understanding of mobile F2P, live-ops cadence, and contemporary market best practices.
• Experience with merge, tower defence, or adjacent genres is a strong plus

About the role

Fortis is on a mission to create games where players truly belong — and Twilight Towers is now in soft launch. As Senior Design Manager, you will play a critical role in scaling the game toward global launch by owning live-ops and content systems while multiplying the effectiveness of the design team. This role is intentionally hybrid. You will combine hands-on design ownership with people leadership and production fluency, taking responsibility for key live-game systems (events, content frameworks, progression-facing features) and using that ownership to increase team throughput, quality, and cross-discipline efficiency. Partnering closely with the Game Director and senior leadership, you will turn high-level goals into clear, actionable design plans, manage and develop junior and mid-level designers, and ensure work moves smoothly from concept through implementation and live iteration. Success in this role means taking meaningful ownership off senior leaders’ plates and making the team faster, clearer, and more effective as Twilight Towers scales.

What you’ll achieve

You will partner with the Game Director and cross-disciplinary leads to:

• Own live-ops and content systems for Twilight Towers, including event design, content frameworks, progression-facing features, and related tuning and iteration.
• Lead and manage a sub-team of designers, increasing overall team efficiency and enabling scale by coaching, mentoring, and setting clear expectations.
• Translate high-level product and business goals into clear, implementable design specifications that unblock engineering, art, and production.
• Hold the quality bar for your ownership area by reviewing work, giving concrete feedback, and guiding designers toward stronger solutions.
• Improve cross-discipline execution by proactively coordinating dependencies (e.g., asset needs, scope boundaries, production timing).
• Contribute to live-game decision-making by analyzing player data, KPIs, and feedback, and rapidly iterating on designs in partnership with Product and Analytics.
• Build and share expertise in mobile F2P best practices, live-ops excellence, and the evolving competitive landscape.

What you’ll need to be successful

• Proven experience owning live-ops or content systems in a mobile game-as-a-service environment.
• Define and evolve what “good” looks like, establishing shared principles, techniques, and working norms that raise quality, clarity, and decision-making across the team.
• Strong applied design judgment, with fluency across systems, content, and experiential design, and depth in at least one area.
• Comfort designing from first principles, with a working understanding of player psychology, economies, progression, and retention mechanics.
• Ability to own and deliver scoped areas of the game independently, making decisions without constant oversight.
• Demonstrated people leadership: experience managing, coaching, and developing junior or mid-level designers.
• Production fluency: ability to work cross-functionally and translate design intent into clear, actionable inputs for engineering, art, and production.
• Clear communication and decision-making skills, with the confidence to set direction, prioritize trade-offs, and move work forward.
• Strong understanding of mobile F2P, live-ops cadence, and contemporary market best practices.
• Experience with merge, tower defence, or adjacent genres is a strong plus

We're Proof, a high growth company in the legal tech industry, launched in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%. Our marketplace platform helps law firms and pro se parties access more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our primary services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US and countless pro se parties.

What you’ll do:

We are seeking a highly motivated and experienced Senior Engineering Manager to lead our remote engineering teams across multiple time zones. The ideal candidate will have a strong technical background, proven leadership skills, and a passion for developing and mentoring engineers. As a Senior Engineering Manager, you will play a key role in the strategic direction and execution of projects, ensuring the delivery of high-quality software solutions that meet our business goals.

Key Responsibilities:

• Lead and manage high-performing teams of backend, frontend, and full-stack engineers, including offshore contractors, fostering a culture of collaboration, innovation, and excellence.
• Provide mentorship and guidance to team members, helping them grow both technically and professionally.
• Ensure that the team delivers high-quality software solutions that meet or exceed customer expectations.
• Collaborate with cross-functional teams to ensure alignment and effective communication.
• Oversee the planning, execution, and delivery of engineering projects.
• Work closely with product managers to define project requirements and priorities.
• Identify and mitigate risks that may impact project delivery.
• Monitor project progress and provide regular updates to stakeholders.
• Provide technical leadership and guidance to the engineering team, ensuring that best practices are followed.
• Stay current with industry trends and developments, and apply this knowledge to improve our products and processes.
• Collaborate with other teams to drive technical innovation and excellence across the organization.

What we’ll expect you to have on day one:

• 7+ years of experience in software engineering, with at least 3 years in a leadership or management role.
• Technical Skills: Extensive experience with programming languages such as Go, Java, or JavaScript (for frontend engineers), and modern development practices. Experience with service-oriented architecture and event-driven architectures is highly desirable.
• Project Management: Proven track record of managing complex software projects from inception to delivery, with a strong understanding of project management methodologies.
• Communication: Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with a focus on delivering scalable and maintainable solutions.
• Adaptability: Ability and willingness to learn and adapt to new technologies and languages as needed.

Nice to Have:

• Experience working at Series A or Series B startups.
• Experience with large-scale production Go-based applications.
• Knowledge and experience with message brokers (e.g., RabbitMQ, Kafka).
• Experience in writing automated software tests and continuous integration practices.
• Familiarity with frontend technologies and frameworks (e.g., React, TypeScript).
• Understanding of compliance and regulatory requirements in the legal industry.
• Knowledge of security best practices and protocols.

Benefits:

• Full-time, salary position
• Remote, work from anywhere in Canada
• Flexible time off and holidays
• Equipment provided
• Healthcare, Dental, Vision, and Disability insurance available

Compensation:

Salary range 210,000-250,000 CAD based on experience and location

The Product

Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation.

The Team

The Delegated Administration team is expanding Auth0 to help B2B SaaS applications easily manage access for their own customers and partners, at scale. We make it possible for enterprise SaaS users to log in with the right set of permissions within the right context, and for our B2B customers to onboard access for their customers easily. Our work is cross-cutting and always heavily customer driven.

We work in NodeJS (JavaScript and TypeScript) and use PostgreSQL for our data needs. Our services run on AWS and Azure and we lean heavily on containers for both our development and production needs.

If you have a keen eye for good user experiences and enjoy solving hard problems at scale we can’t wait to talk to you.

What you’ll be doing 

• Help drive architectural vision and strategy on the team to design and deliver powerful new enterprise functionality for our SaaS customers - both for the login flow itself and for Auth0’s direct and self-service management capabilities
• Identify and implement strategic technical improvements to our codebase and architecture. Orchestrate and lead major technical projects, across teams as necessary.
• Mentor and coach less experienced engineers on sound engineering practices and technical leadership. Serve as a subject matter expert on all building scalable, reliable and maintainable distributed systems.
• Work with your team, the Product Manager and Product Designer to define the look, feel and functionality of new features and review customer feedback

What you’ll bring to the role

• You bring solid architectural and security knowledge, backed by experience in designing, implementing and evolving complex distributed systems.
• You have worked on projects that required close collaboration with external teams, and have experience making those a success.
• You are a good mentor and communicator, and bring the rest of your team along for the journey. You can explain complex concepts simply in person or in a document. You know that while an engineer can write code, teams collaborate to ship successful products.
• You have solid previous experience with Node.js (JavaScript or Typescript) to build scalable backend services and creating and maintaining public and internal APIs.
• You have built frontend and full-stack apps and know what approach to use when. You know how to build SPAs, have a good understanding of React and know your way around CSS.
• You have a good understanding of SQL databases and know how to debug and optimize table and query structure for performance under load.
• You have experience with Docker and cloud environments (AWS and Azure preferred).
• You have proven experience operating services at scale with appropriate observability tools and mechanisms.

And extra credit if you have experience in any of the following! 

• Knowledge of authentication protocols such as OAuth2, OIDC, SAML.
• Understanding and experience of DevOps culture. We have infrastructure teams that build interfaces for product teams but we love working with engineers who can reason about the workings under the covers - and roll their sleeves up to write some Terraform, if need be.
• Knowledge of security engineering and application security.

#LI-Hybrid

P24570

Marqeta is looking for a talented Senior Software Engineer to independently identify and deliver software solutions on our Data Infrastructure team through a set of milestones spanning a specific platform focus or a multi-component system. You will own and deliver projects in service of quarterly goals on the team and independently identify solutions to solve ambiguous, open-ended problems. You will work in collaboration with your team and cross-functional partners.

The Data Infrastructure team, within our Data & ML Platforms organization, is responsible for the data lakehouse, streaming, orchestration, and catalog platforms that power analytics and AI across Marqeta. We're a platform engineering team building infrastructure that other engineering teams depend on.

At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

Learn more about our Product and Engineering team

The Impact You'll Have

• Define and deliver well-scoped milestones for projects, and may be a technical lead for projects on your team.
• Lead design for small-to-medium components and participate in design for larger components, moving from task-level impact to small-to-medium project-level impact.
• Have significant ownership of a component of the data infrastructure, including its reliability, performance, and developer experience.
• Identify gaps and propose plans towards addressing those gaps.
• Independently write code that is clear, well-tested, and appropriately flexible, reusable, and adaptable to changing requirements.
• Actively level up less-experienced members of your team by helping them with their craft, providing guidance, and setting a good example.
• Participate in on-call coverage.

Who You Are

• 5+ years of experience as a software engineer with a Bachelor's degree; or 3 years of experience with an advanced degree. In lieu of a degree, 8+ years of relevant experience may suffice.
• Strong proficiency in Python in a production context.
• Proficiency with SQL.
• Experience working with distributed systems.
• Production experience with multiple core data technologies, including Apache Kafka, Apache Spark, and Apache Airflow (or close equivalents).
• Production experience with modern table formats (Parquet, Hudi, Iceberg, or Delta Lake).
• Production experience with AWS or another major cloud.
• Experience with infrastructure-as-code (Terraform, CloudFormation, CDK, or equivalent).
• Experience monitoring and alerting on production systems.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components.
• Ability to build correct, maintainable software components.
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
• Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
• A focus on quality and meeting deadlines.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components.
• Ability to build correct, maintainable software components.
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
• Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
• A focus on quality and meeting deadlines.

Nice-To-Haves

• Experience with payments or the FinTech space.
• Experience with Apache Iceberg specifically.
• Experience with CDC tooling, particularly Debezium or Kafka Connect.
• Experience with data catalog tooling (DataHub or equivalent).
• Experience with Java in addition to Python.
• Exposure to Kubernetes and container-based workloads.
• Experience building scalable software platforms.

Our (typical) process:

1. Application Submission
2. Recruiter Video Call
3. Coding Interview & Hiring Manager Interview
4. Virtual “Onsite” consisting of three 60 minute rounds
5. Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 116,000 - 145,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Overview:

Precisely is seeking an Associate Technical Account Manager to lead strategic and technical engagements with our North American customers. Precisely Technical Account Managers are trusted advisors who own business critical support and expansion programs with our most strategic customers. Technical Account Managers work cross functionally to enable both technical and non-technical teams to improve efficiency, expedite fixes, improve visibility for stakeholders, streamline communications, and reduce risks to our customers’ success. Our Technical Account Managers delight customers through collaborative escalation prevention, leadership on best practice adoption, and coordinating ongoing change management efforts. ​ 

What you will do:

• Manage assigned enterprise accounts across North America.​
• ​​Program management: Strategic guidance and tracking of customer goals, product updates, support issues, and development tasks.
• ​​Escalation ownership: Driving resolution of high-profile issues, coordination of technical fix deployment and testing, delivery of root cause analysis documentation, and assessing/addressing risks.​
• ​​Shepherding customer implementations through each phase of the project lifecycle from ideation through to post launch support and continuous improvement.​
• ​​Executive presence in managing customer stakeholders, internal coordination, and influencing decision makers at all levels.​
• ​​Coordination and communication with all parties involved in customer projects, renewals, and expansion opportunities.​

What we are looking for:

Required Qualifications:  

• Relevant degree or equivalent work experience 
• Exceptional verbal/written communication and organizational skills 
• Experience managing complex customer solutions in a production environment 
• Ability to liaise cross functionally with internal and external technical and non-technical teams 
• Confident in leading discussions with customers to drive resolution and alignment toward proactive and preventive improvements to processes and mechanisms 
• Working knowledge of leading project management methodologies 
• Technical aptitude for both emerging technologies and legacy support models 
• Experience working with public cloud providers and/or on-premises software hosting 
• 2 years experience in a customer facing role in technical support, program management, project management, sales engineering, or technical account management  

AI Skills/Knowledge:

• Use AI to surface at-risk accounts and usage signals; drafts QBR narratives and data analysis with AI assistance; experience with AI-powered support deflection or escalation routing; synthesizes product feedback at scale using AI summarization
• Identifies and automates repetitive workflows using AI tools; uses AI to synthesize cross-functional data and generate executive-ready reporting; experience with AI-driven process mapping or bottleneck analysis; comfort building or managing AI-assisted workflows without deep technical background

Preferred Skills:

• Experience with AI-assisted coding tools (e.g., GitHub Copilot, Cursor); uses AI for code review, documentation, and test generation; familiarity with LLM APIs or agentic workflows; understands responsible AI principles including bias, security, and explainability
• Prior experience managing customer support workflows or operations 
• Working knowledge of one or more Precisely product domain 
• Technical knowledge of SQL, RESTful services, ETL, and MDM solutions
• Ability to travel domestic and international up to 10% of the year 

#LI-DR1

#LI-Remote

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from the United States or Canada.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

Key Employee Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote Work Reimbursement: Up to $85/month for mobile and internet.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $255k - $315k OTE (On-Target Earnings) and equity based on your experience, skills, and location.

Join Nebius Today!

HelloFresh is seeking a  weekend senior produce  procurement buyer to work directly with the operations manager to ensure food buying across the organization is tracked and managed efficiently. This position is Full-Time covering a Friday - Monday  schedule (4 x 10 hour days).

The procurement team collaborates closely with all distribution centers to guarantee timely and accurate shipment of every box. There is a large group on the procurement team dedicated to making this goal achievable. Procurement is divided into various commodity categories, with this role being a part of the produce team. Other commodity groups encompass grocery, dairy, market, protein, and packaging. In support of this effort, procurement provides assistance to distribution centers seven days a week. While most orders are delivered on weekdays, due to the perishable nature of food, we require assistance in procuring ingredients during weekends as well. This is where you come in! 

You will … 

• This is a weekend role. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) Schedule.
• Own purchasing and inventory management activities for a variety of food or packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, quantity needed and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with various HelloFresh distribution centers, warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Drive and project manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal high-achievers to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to procurement issues.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change.

You are… 

• Passionate about food and produce!
• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency.
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized  and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines you thrive in a fast-paced, high-change and dynamic work environment
• Detail-oriented and Data driven- curious about what insights can be derived from data and 

You have… (no more than 6 concise bullets and make sure these are absolute requirements of the day-to-day role)

• A Bachelor’s degree is required
• 3-5 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

You’ll get… (do not edit this list)

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

S'more about the team

The Manager, Purchasing leads a team of Distribution Center (DC) based buyers to ensure seamless week-to-week procurement operations for their site. They are responsible for the on time, in full, and in quality delivery as well as operational spend of ingredients and packaging. They work closely with both site level and HQ (Toronto) key stakeholders, being the primary point of contact for any procurement related activities at the DC.

Lettuce share what this role will be responsible for:

• First point of contact for any procurement-related activities (e.g. including strategic sourcing, logistics, inventory) within the site you are supporting and triage to escalate/delegate as required.
• Responsible for the purchasing strategy in the DC including supplier performance metrics, ordering strategy, work closely with DC key stakeholders to achieve business targets. 
• Develop and maintain a strong line of communication with the DC, working alongside with Production, Warehousing and Quality Teams to ensure production goes on uninterrupted and collaboratively deliver for high customer performance with the DC.
• Lead a team of buyers to issue daily/weekly POs and ensure all of our ingredients and packaging arrive on time, in full, in quality at our distribution centres. Being the escalation point for supplier performance discussions. 
• Be accountable for the region's operational spend against planned spend (COGS), lead the investigation on over or under spend on a weekly and month basis, responsible for Purchase to Pay (P2P) process for the responsible DC. 
• Reporting on team performance based on critical KPIs, including on-time delivery, production hand-offs, substitutions, invoice approval, etc. 
• Accountable for team performance and development. Drive continuous improvement initiatives and coach the team for developments. 
• All other duties, as assigned.

Sound a-peeling? Here's what we're looking for: 

• A total of 3-5 years of experience in supply chain, with experience leading a team
• Bachelors’ degree in business, supply chain, engineering, or related discipline
• Quantitative and analytical experience (either through education or professional experience), including expertise with G-Suite, Excel, and procurement systems
• A strong people leader who can coach and motivate team members to improve performance and develop for future roles
• A love for solving ambiguous problems under tight deadlines, and using data to drive continuous improvement efforts and relentless prioritization
• An ownership mindset; you love to think beyond the scope of a given assignment
• A positive attitude and genuine excitement for working in a fast-paced environment
• A strong collaborator and communicator

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

Location:  4951 - 110 Avenue SE, Calgary, Alberta

Schedule: Monday to Friday, 9:00 AM to 5:00 PM -  fully on-site (required flexibility to work weekends)

About the Role

The Health and Safety Manager  is responsible for building a safety culture and strong engagement on site, developing and implementing safety programs in partnership site leadership, facilitating safety training, and leading a team of HSE professionals. 

The Health and Safety Manager reports directly to the National Health and Safety Manager, and will collaborate closely with the Site Director. The Health and Safety Manager oversees a team of Health and Safety Specialist(s), Coordinator(s) and administrators; and works directly with Production Supervisors and Managers to ensure workplace safety is top priority.

What you will be doing:

• Contribute to a strong safety-first culture through employee engagement, strong health and safety management programs, and training 
• Work with Leadership to develop health and safety management systems and the associated rollout and facilitated training to ensure continued growth opportunities for the organization 
• Lead health and safety audits, routine site checks, and closing of compliance gaps to establish high safety standards and compliance with HelloFresh and OHS requirements
• Partner with site management to proactively identify, assess, analyze, and mitigate job hazards; and establish high effectiveness of controls and processes to eliminate safety risks
• Engage, motivate, and train employees on safety roles and responsibilities, accountabilities, and processes to maintain a safe workplace
• Oversee incident investigations, reporting, and management, and mentor operational personnel in its processes
• Lead safety reporting; ensure high transparency and visibility to safety metrics and alerts on site
• Oversee onboarding and on the job safety training programs for employees 
• Work with operations to develop and mentor an effective Joint Health and Safety committee
• Monitor existing and incoming relevant legislation and regulations to ensure the site meets requirements and that health and safety management programs are up to date with leadership
• Work in compliance with Provincial OH&S acts, regulations, and legislation, Industry best practice, and internal Policy and Procedure 
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. 
• Other duties and responsibilities as assigned by the HS Sr. Manager

At a minimum, you have: 

• Completed post-secondary education  in  Health and Safety (Certificate, Diploma, Degree), or related field or equivalent work experience 
• Professional Health and Safety Designation (CRSP, CRST, CSP, ASP, CMIOSH)
• 10+ years of work experience required in Health and Safety including 3 years of verifiable leadership progression
• Demonstrated experience in providing high quality customer experience, building a safety culture, communicating to get team member buy-in
• Excellent organizational skills with ability to perform administrative tasks with high degree of accuracy
• Excellent communication skills (written and verbal), including active listening and proofreading
• Ability to perform at a high level in a fast paced and dynamic work environment
• Ability to demonstrate good, sound judgment
• Availability to work weekend schedules and in temperature controlled (it’s food, so it’s cold!) facilities
• Experience with Google Suite (Calendar, Gmail, Docs, Sheets), and video conferencing (Hangouts Meet)

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

Location: HWY 403 & Dundas St W, Mississauga

About the Role

HelloFresh Canada is looking for an experienced Health and Safety Specialist to develop, lead, and manage workplace safety initiatives at our Distribution Centre. You will be on the front lines with the Production Team and collaborate with the Joint Health & Safety Committee & Site Leadership to promote HelloFresh’s DNA, inspire change, raise the bar on workplace safety, and champion a safety-first culture! Reporting to the Manager, Health and Safety, the Health and Safety Specialist will foster a positive safety culture by developing, implementing and driving compliance to safety standards and maintaining a safe work environment. Ability to work flexible shifts including days, nights, and or weekends.

You will:

• Take the lead on building a safety culture by training, coaching, and holding team members accountable on workplace safety and food safety topics
• Develop and implement safety initiatives, controls, and procedures to address safety risks in the workplace. This can include developing/delivering training, implementation of PPE/engineered controls, and also being a consistent voice on all matters safety.
• Collaborate with external (Regional OHS & Health Services) and internal stakeholders (JHSC, Site Leadership) to develop, audit, and achieve the highest level of safety standards
• Facilitate and conduct workplace risk assessments in partnership with the Joint Health and Safety Committee
• Train employees, monitor and correct use of PPE, engineering and administrative safety controls in both production and non-production areas
• Integrating Occupational Health and Safety imperatives with business decision making and risk management
• Provide the site employees, contractors and visitors with guidance on health and safety and confirm the site complies with local,state/provincial and national guidelines and regulations.
• Communicate, engage and influence decision-makers and workers to ensure compliance with health and safety legislation and regulations
• Lead workplace inspections to ensure that equipment, materials and production processes do not present a safety or health hazard to employees
• Track and oversee Health and Safety performance metrics - Near Misses, Injuries, Missed Work Days
• Ensure and track health and safety compliance and take part in the Joint Health and Safety Committee (JHSC), including conduct spot checks and participate in incident investigations
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Inspect workplace environments, activities and conditions to verify compliance with federal laws, regulations and requirements
• Suspend activities or the use of dangerous materials until alternative solutions have been developed, tested and implemented
• Investigate accidents to identify root problems, eliminate existing dangers and develop solutions that will reduce the risk of other accidents from occurring
• Develop emergency preparedness plans and create employee resources to direct workers in potentially dangerous situations
• Other duties as assigned

At a minimum, you have: 

• Completed post-secondary in (EHS) Environmental Health and Safety, or related field or equivalent work experience in an OSHA background. 
• 3+ years of work experience required in Health and Safety Environment
• 1 year of Health & Safety management and/or executive level support experience (preferred but not required)
• Demonstrated experience in providing high quality customer experience, building a safety culture, communicating to get team member buy-in
• Detail oriented with proven ability to prioritize and work efficiently with minimum direction or supervision
• Excellent organizational skills with ability to perform administrative tasks with high degree of accuracy
• Excellent communication skills (written and verbal), including active listening and proofreading
• Ability to perform at a high level in a fast paced and dynamic work environment
• Ability to demonstrate good, sound judgment
• Availability to work weekend schedules and in temperature controlled (it’s food, so it’s cold!) facilities
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Calendar, Gmail, Docs, Sheets), and video conferencing (Hangouts Meet)

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

About the Role

We are looking for a full-time Food Safety and Quality Assurance (FSQA) Manager at our Distribution Centres. Reporting to the Sr. Manager, FSQA, you will lead the practice of maintaining the highest level of food safety and quality of our products while working in close collaboration with the DC Operations team as well as cross functional stakeholders. This role will be based on-site.

What you will be doing:

• Manage & lead FSQA Team (2 Supervisors, 1 Compliance Coordinator, and group hourly FSQA Technicians and Quality Control Associates) including hiring and performance management.
• Provide FSQA team members site operation leads with necessary training, tools, and direction on food safety and quality issues.
• Work in close collaboration with colleagues in Procurement, Production and FSQA across the country to ensure smooth operation of weekly fulfillment and delivery.
• Be at the forefront of monitoring and tracking KPIs for trends, themes, and opportunities for improvement and implement pragmatic solutions.
• Perform root cause analyses surrounding non-compliances, process deviations and customer complaints to determine corrective actions and preventive measures to be taken.
• Prepare HelloFresh for third-party audits and regulatory inspections and act as point of contact for CFIA and local regulatory inspectors.
• Ensure compliance to all FSQA protocols, including internal, regulatory and 3rd party standards across distribution centers and suppliers.
• Lead and support local, national and global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the role.

At a minimum, you have: 

• Post-secondary education in Biological or Food Sciences, or equivalent work experience (at least 4 years) in a similar role within food manufacturing, assembly, or distribution.
• Strong knowledge of federal and local government regulations with strong familiarity of the SFCA/R highly regarded.
• In depth knowledge of food safety systems and HACCP principles and experience implementing and maintaining HACCP plans.
• Background in food microbiology is a major asset.
• Data driven approach towards problem solving.
• Internal and external audit experience (CFIA, BRC, SQF).
• Excellent organizational and time management skills.
• Strong leadership, interpersonal and communication skills
• Energetic, enthusiastic, committed with a can-do flexible attitude.
• Embrace change, challenge and work in an autonomous way.
• Strong passion for food is a must! 

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

The Senior Tax Manager’s primary focus is the preparation and completion of Lush's US tax returns. In this position, you will also play an essential role in growing talent by leading the structuring and planning for all aspects of taxation. This includes corporate income taxes, sales and use taxes, transfer pricing and duties for Lush North America. 

As the Senior Tax Manager, you will partner with business operations to ensure that the tax structure meets changing business needs, monitor compliance activities and manage all tax authority audits. You will identify challenges and opportunities and create step plans to resolve, utilizing outside expertise when necessary. You will also partner with the Global Head of Tax on North America tax reporting and as updates are needed to transfer pricing.

We are looking for a dynamic individual to evolve and improve our current structure and processes. You will be curious about opportunities, listen actively and be able to effectively lead the team through analysis and execution of improvement initiatives. You will be real with giving and receiving feedback and support.

Lush thrives with people that can adapt and evolve to the needs of our business. You have a passion for bringing value, leading change and having an impact on the organizations you work with. You are ready to join a business dedicated not just to getting the job done but to the practices of fair-trade sourcing, supporting sustainable communities and giving back to grass roots organizations making a difference. 

Our Lush staff live with purpose, finding their personal connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Head of Finance, the Senior Tax Manager's core RESPONSIBILITIES will include:

Income Tax Compliance

• Oversee US income tax returns including Federal and State income tax as well as routine submissions such as 1042 and FBAR
• Oversee tax compliance, reporting and related filings (including SR&ED, NR4, T5 etc.) across Canada and Puerto Rico utilizing external advisors as needed
• Oversee tax installments to ensure appropriate compliance with legislative requirements
• Act as the point of contact and support for tax compliance matters across North America

Tax Audits

• Oversee audit management of income tax, sales tax and duties audits in a proactive and strategic manner

Sales Tax

• Oversee sales/sales and use tax compliance in the United States, Canada and Puerto Rico
• Develop and maintain a current and appropriate tax operating model 
• Ensure timely and accurate filing of all US, Canadian and Puerto Rican GST and Sales and Use tax returns

Transfer Pricing

• Review existing policies and assist the business to adjust transfer pricing strategies and structures as needed that reflect any changing business operations
• Effectively utilize outside support if needed
• Manage the preparation of any necessary transfer pricing documentation

Tax Accounting

• Oversee book tax calculations, estimates and accruals
• Oversee monthly management reporting and budgeting
• Oversee current and deferred tax provisions 
• Oversee the North America tax reporting to the parent company in the UK

Other Duties

• Lead a tax team with two direct reports and provide support and mentorship, coaching and developing them through fearless leadership
• Stay up to date with changes in tax rulings and relevant trends and make recommendations as needed
• Partner with the business operations teams to develop and implement strategies for optimizing Trade Agreements and duty drawbacks.  
• Establish appropriate systems or processes to identify and manage tax compliance risk
• Partner with the business operations teams to deliver efficient and effective tax support to strategic business initiatives and provide practical solutions
• Prepare and develop tax structures, policies and processes
• Manage external tax consultants as required

You bring the following QUALIFICATIONS:

Required:

• Qualified CPA, US CPA or equivalent
• 7+ years of hands on tax experience in public accounting firm or large corporate environment 
• Strong analytical and technical skills to understand financial information necessary to prepare corporate tax filings and the ability to identify and research tax issues;
• 2 – 4 years specific US tax return preparation and filing experience
• Proven knowledge and experience of international tax regulations and procedures
• Outstanding interpersonal, communication and presentation skills
• Strong analytical and problem-solving skills
• Independent worker who is proactive and can work well with minimal supervision
• Accustomed to and ability to deliver results within a highly seasonal, high pressure production environment
• Self-motivated, accountable and results oriented
• Able to travel domestically and internationally

Preferred: 

• Experience working in a retail or in-house environment is a plus 
• Experience implementing accounting and tax software and advising on the impacts on tax reporting

Job Type: Regular, Full Time. Hybrid position - 2 days onsite

Job Location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

Recruitment Process Overview: 

Internal Application Deadline: Friday, May 15th at 5:00pm PST

The Senior Tax Manager’s primary focus is the preparation and completion of Lush's US tax returns. In this position, you will also play an essential role in growing talent by leading the structuring and planning for all aspects of taxation. This includes corporate income taxes, sales and use taxes, transfer pricing and duties for Lush North America. 

As the Senior Tax Manager, you will partner with business operations to ensure that the tax structure meets changing business needs, monitor compliance activities and manage all tax authority audits. You will identify challenges and opportunities and create step plans to resolve, utilizing outside expertise when necessary. You will also partner with the Global Head of Tax on North America tax reporting and as updates are needed to transfer pricing.

We are looking for a dynamic individual to evolve and improve our current structure and processes. You will be curious about opportunities, listen actively and be able to effectively lead the team through analysis and execution of improvement initiatives. You will be real with giving and receiving feedback and support.

Lush thrives with people that can adapt and evolve to the needs of our business. You have a passion for bringing value, leading change and having an impact on the organizations you work with. You are ready to join a business dedicated not just to getting the job done but to the practices of fair-trade sourcing, supporting sustainable communities and giving back to grass roots organizations making a difference. 

Our Lush staff live with purpose, finding their personal connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Head of Finance, the Senior Tax Manager's core RESPONSIBILITIES will include:

Income Tax Compliance

• Oversee US income tax returns including Federal and State income tax as well as routine submissions such as 1042 and FBAR
• Oversee tax compliance, reporting and related filings (including SR&ED, NR4, T5 etc.) across Canada and Puerto Rico utilizing external advisors as needed
• Oversee tax installments to ensure appropriate compliance with legislative requirements
• Act as the point of contact and support for tax compliance matters across North America

Tax Audits

• Oversee audit management of income tax, sales tax and duties audits in a proactive and strategic manner

Sales Tax

• Oversee sales/sales and use tax compliance in the United States, Canada and Puerto Rico
• Develop and maintain a current and appropriate tax operating model 
• Ensure timely and accurate filing of all US, Canadian and Puerto Rican GST and Sales and Use tax returns

Transfer Pricing

• Review existing policies and assist the business to adjust transfer pricing strategies and structures as needed that reflect any changing business operations
• Effectively utilize outside support if needed
• Manage the preparation of any necessary transfer pricing documentation

Tax Accounting

• Oversee book tax calculations, estimates and accruals
• Oversee monthly management reporting and budgeting
• Oversee current and deferred tax provisions 
• Oversee the North America tax reporting to the parent company in the UK

Other Duties

• Lead a tax team with two direct reports and provide support and mentorship, coaching and developing them through fearless leadership
• Stay up to date with changes in tax rulings and relevant trends and make recommendations as needed
• Partner with the business operations teams to develop and implement strategies for optimizing Trade Agreements and duty drawbacks.  
• Establish appropriate systems or processes to identify and manage tax compliance risk
• Partner with the business operations teams to deliver efficient and effective tax support to strategic business initiatives and provide practical solutions
• Prepare and develop tax structures, policies and processes
• Manage external tax consultants as required

You bring the following QUALIFICATIONS:

Required:

• Qualified CPA, US CPA or equivalent
• 7+ years of hands on tax experience in public accounting firm or large corporate environment 
• Strong analytical and technical skills to understand financial information necessary to prepare corporate tax filings and the ability to identify and research tax issues;
• 2 – 4 years specific US tax return preparation and filing experience
• Proven knowledge and experience of international tax regulations and procedures
• Outstanding interpersonal, communication and presentation skills
• Strong analytical and problem-solving skills
• Independent worker who is proactive and can work well with minimal supervision
• Accustomed to and ability to deliver results within a highly seasonal, high pressure production environment
• Self-motivated, accountable and results oriented
• Able to travel domestically and internationally

Preferred: 

• Experience working in a retail or in-house environment is a plus 
• Experience implementing accounting and tax software and advising on the impacts on tax reporting

Job Type: Regular, Full Time. Hybrid position - 2 days onsite

Job Location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

Recruitment Process Overview: 

#LI-DC1 #LI-Hybrid

Location: This position is remote within the United States.

This role is currently not available for hire or work in Colorado, New Mexico, and Hawaii.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com. 

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

At Lyft, our purpose is to serve and connect. To accomplish this, we start with our community by creating an open, inclusive, and diverse organization. Our mission depends on having a digital representation of the physical world - a map with all routing related (real-time) information. This is what makes Lyft different from many products: our products don’t just facilitate online interactions, they facilitate dynamic, real-world ones. Without mapping services, none of these real world interactions between people and transport can happen.

We are hiring a Software Engineer to join our Mapping organization. In this role, you'll collaborate with other engineering teams, product, data science, analytics, and operations on programs that empower us to iterate quickly, delighting our passengers and drivers with rideshare focused mapping experiences.

Responsibilities:

• Drive high-impact projects and innovate new solutions to provide the best customer experiences
• Lead backend and cross functional projects to achieve long term goals as well as deliver short term roadmaps
• Lead large features from idea to successful execution and launch
• Own systems and components within the team and be accountable for their short term functionality and long term health
• Participate in code and architecture reviews to ensure code quality and distribute knowledge, as well manage call rotations and proactively improving processes
• Write well-crafted, well-tested, readable, maintainable code
• Share your knowledge by giving brown bags, tech talks, mentoring others, and promoting appropriate tech and engineering best practices

Experience:

• BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience
• 3+ years of software engineering/production infrastructure industry experience
• Experience designing, debugging and running fault-tolerant, highly available, large-scale distributed systems
• Experience working with public cloud platforms (e.g., AWS, GCP, Microsoft Azure, etc.)
• Experience working with databases, relational or NoSQL
• Led a set of components or system from design to launch
• It would be a huge plus to have proficiency with Go and Python.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Staff Product Manager, AI PlatformThe Opportunity: Define the Future of Agentic AI in the Enterprise

Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.

By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale.

We are a fast-growing company defined by a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Join us to build the core intelligence layer for one of the most innovative enterprise platforms in the market.Build the Foundation for Agentic AI at Scale

Invoca is building a shared AI Platform that powers every AI-driven product and every agentic experience we continue to deliver. This foundational platform is the execution layer behind Voice AI, SMS Agents, Signals, Scoring, and emerging copilots.

This is a rare and critical opportunity to define how agentic AI actually runs in production inside an enterprise SaaS company. You will own the execution layer—from orchestration and context to governance, evaluation, and developer experience. Your work will determine not just what Invoca’s AI can do, but how safely, consistently, and efficiently it does it at scale.The AI Platform Team

The AI Platform team builds the shared systems that empower product teams across Invoca to ship AI-powered experiences with confidence. We operate at the intersection of infrastructure, applied AI, and product design, focusing on:

• Agent execution and orchestration
• Context management and grounding
• Evaluation, observability, and quality control
• Governance, safety, and multi-tenant isolation
• Developer and product experiences that scale across teams

Our success is measured by the leverage we create: how many teams can build on the platform, how safely they can innovate, and how quickly high-quality AI experiences reach customers.Your Role and Impact

As a Staff Product Manager, AI Platform, you will own the product vision and roadmap for Invoca’s agentic AI platform—the foundational layer that runs, governs, and evolves AI agents across channels and products.

This role requires deep technical judgment and a strong systems mindset. You will focus on the architectural and experience boundaries of the platform, not just a single AI feature or agent.

You will operate as a senior individual contributor reporting to the VP of Product, with broad influence across engineering, data, security, and product teams. Success requires strong systems thinking, platform judgment, and the ability to balance cutting-edge innovation with enterprise-grade trust.What You'll Be Doing (Key Responsibilities)

• Drive Strategy: Own the end-to-end product strategy and roadmap for Invoca’s AI Platform, aligning technical foundations with company-level AI principles around reliability, safety, and measurable outcomes.
• Define Execution: Establish how AI agents execute in production, including orchestration patterns, tool invocation semantics, context handling, and behavior across asynchronous and real-time environments.
• Architect Contracts: Establish clear, durable platform contracts—APIs, configuration schemas, versioned artifacts—that make agent behavior portable, governable, and scalable across products and channels.
• Partner for Scale: Collaborate deeply with AI engineering and data teams to translate agentic patterns into reliable systems, making principled tradeoffs across reasoning quality, latency, cost, and operational complexity.
• Enable Adoption: Drive standardization through paved roads, golden paths, SDKs, and shared components that reduce bespoke implementations and accelerate internal adoption.
• Enforce Quality: Define and enforce platform-level quality, safety, and governance mechanisms, including evaluation workflows, promotion gates, observability, Role-Based Access Control (RBAC), and auditability.
• Shape Experience: Shape the developer and product experience for building, testing, debugging, and operating AI agents, ensuring the platform is intuitive, debuggable, and trusted by internal teams.
• Guide Evolution: Guide the evolution from an internal platform to a product-grade system, informing customer-facing configuration and studio experiences without compromising guardrails, privacy, or reliability.
• Make Build/Buy Decisions: Evaluate build vs. buy decisions for foundational AI infrastructure and guide vendor integrations behind stable, well-defined platform contracts.
• Measure Success: Define success metrics for the AI Platform and continuously measure impact through adoption, reuse, quality, performance, and cost efficiency.
• Stay Current: Stay current on advancements in agentic AI, orchestration frameworks, and evaluation best practices, translating signal into pragmatic product decisions rather than chasing hype.

What You'll Bring (Core Qualifications)

• Experience: 8+ years of product management experience, with meaningful time spent building platforms, infrastructure, or developer-facing products used by other teams.
• Technical Foundation: Background in engineering, computer science, or equivalent hands-on experience building and operating complex software systems.
• System Knowledge: Strong systems-level understanding of AI-powered and distributed systems, including LLM-based agents, multi-step workflows, retrieval, and tool calling—sufficient to reason about execution models and failure modes without writing production code.
• Contract Definition: Demonstrated experience defining and scaling platform contracts, including APIs, configuration models, versioning strategies, and lifecycle management.
• Governance & Standards: Proven ability to introduce standards, governance, and quality controls in ways that accelerate product velocity rather than constrain it.
• Quality Focus: Deep appreciation for evaluation, observability, and regression testing as first-class requirements for AI systems.
• Enterprise Awareness: Experience operating in enterprise, multi-tenant environments where privacy, security, compliance, and auditability are core design constraints.
• Developer Empathy: Strong instincts for developer experience, including the use of golden paths, tooling, and defaults to drive adoption and reduce fragmentation.
• Tradeoff Mastery: Track record of making hard tradeoffs across latency, cost, quality, and reliability in complex, distributed systems.
• Influence: Exceptional communication and influence skills, with the ability to align engineering, data science, product, and Go-To-Market (GTM) stakeholders around shared platform goals.

Desirable, But Not Required

• Experience with agentic AI frameworks (e.g., LangChain, LangGraph, ReAct-style systems) or standardized tool invocation models (e.g., MCP).
• Familiarity with real-time systems such as voice, streaming, or low-latency inference.
• Background in enterprise SaaS or compliance-heavy domains.

Location & Inclusion

• Location: This role is remote and open to candidates located in the United States and Canada only. While visa sponsorship is not available, transfers will be considered.
• Diversity, Equity & Inclusion: Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer and do not discriminate based on race, color, ancestry, religion, gender identity, sexual orientation, age, or disability.

Salary, Benefits & Perks:

At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:

Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations.

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
• Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
• Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
• Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock Options – All employees are invited to share in Invoca’s success through stock options.
• Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
• Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
• Position Base Range - Salary Range $140,000-$208,000 / plus bonus potential

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

This is a 12 month fixed term employee contract initially, with a likelihood of extension.  

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills—doing a mix of account management and strategic planning, not your typical suit.

WHAT YOU’LL DO:

• Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns
• Be the face of the account by liaising with clients and managing expectations
• Communicate feedback & plan and manage workloads of the team
• Ensure feedback requirements are met whilst staying true to the brand's values. 
• Build a full understanding of the clients business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser
• Work closely with creative teams and to have oversight of all statements of work/proposals
• Ensure the right team is in place to deliver and maintain high standards while adding value wherever possible. Meet success criteria as projects are delivered to time and to budget
• Report back to management with internal and external issues and events that might impact accounts, either positively or negatively
• Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews. Prove how we are meeting our clients’ objectives through metrics, feedback, research, etc.
• Delegate and allocate responsibilities efficiently to manage projects end-to-end
• Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
• Match project tasks with opportunities for development so that employee potential is utilised to the maximum
• Mentor, train and manage junior account managers and apprenticeships where available
• Ability to collaborate effectively with team members and clients across multiple time zones.

WHAT YOU BRING:

• Demonstrable agency experience in Client Services, preferably in an Account Supervisor/Senior Account Manager role 
• Experience delivering a broad range of multi-channel marketing communications, including digital
• Extremely organized, able to talk about tools and processes used for project management
• Ability to work under pressure and meet deadlines with ease and efficiency
• Deep understanding of production & interactive processes
• Commercially driven with experience handling budgets and timelines
• Proven business development experience and success
• Resource management skills and the ability to handle complex/sensitive issues
• Experience leading others directly or as a mentor

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Your role
As a Sr. Software Engineer on the Tel Core team, you are the steward of our media engine’s evolution. You will bridge the gap between high-level product goals and technical execution, ensuring our telephony stack remains resilient as we scale. You’ll mentor peers and shape the long-term roadmap while fostering a culture of engineering excellence. Your success is defined by the seamless, high-quality audio experience of millions of users.

This position reports to an Engineering Manager in the Telephony Core team and has the opportunity to be based in either Vancouver or Kitchener, Canada locations 

We don’t mind if you come from a different engineering background or haven’t worked in real-time media before. Just be excited to learn, to contribute to the team, and to build a fast, reliable, elegant product that delights our customers.

What you’ll do

• Maintain and modernize the real-time services that run on the Telephony Engines. Architect backend libraries and APIs to integrate with the broader Telephony Platform.
• Build and optimize low-latency media pipelines for voice and video—tuning codecs, RTP flows, and congestion-control behavior to deliver consistently clear conversations over unreliable networks.
• Investigate and resolve complex production issues across PSTN, WebRTC, and carrier boundaries using Telephony Engine logs, PCAPs, observability tools, and data-driven experimentation.
• Run load, failover, and regression tests on Telephony Engines and backend services to validate scalability, resilience, and capacity limits
• Partner with Tel Cloud, Tel Edge, Calling, and AI teams to design end-to-end call flows and integrations
• Participate in on-call and release rotations, owning Terraform- and GKE-backed rollouts, monitoring health, and driving follow-ups that continuously make the platform safer and easier to operate.
• Shape the Tel Core roadmap by turning broad epics into clear designs and mentoring other engineers.

Skills you’ll bring 

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5+ years of software engineering experience, including owning substantial production backend systems in a SaaS or real‑time communications environment.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Deep expertise in C/C++ and Python.
• Experience with (or strong interest in learning) SIP, WebRTC, RTP/RTCP, DTLS/SRTP, and media codec negotiation in a production setting.
• Experience troubleshooting and improving real‑time media quality (e.g., jitter, packet loss, choppy audio, codec issues) is a strong plus.
• Comfortable working on KTLO (bugs, refactors, upgrades) as well as strategic roadmap items, and using data to prioritize impact.
• A deep understanding of reliability engineering, including the ability to build observability into services, eliminate performance bottlenecks, and manage the lifecycle of safe software releases.
• A strong sense of urgency, personal agency, and customer empathy.
• Passion for data driven decisions, building resilient systems, and solving classes of problems.

Our tech stack

• C, C++, Python, Go, Lua.
• Kubernetes, Redis, ElasticSearch, BigQuery.
• Google Cloud Platform: Cloud Run, GKE, Datastore, Pub/Sub.

Key Responsibilities:

• Lead the design and delivery of enterprise integrations and automation solutions across ERP, Billing, Revenue, CRM, HRIS, and related platforms.
• Define scalable integration patterns, system interfaces, API strategies, data flows, and engineering standards across enterprise applications.
• Apply an AI-first approach to solution development by identifying opportunities to improve automation, operational efficiency, insights, and engineering productivity through AI-enabled capabilities where appropriate.
• Ensure AI-enabled solutions are implemented responsibly, with appropriate governance, security, explainability, and alignment to business objectives.
• Lead system migration initiatives, including transition planning, cutover strategy, dependency mapping, risk management, and business continuity considerations.
• Drive data archival and retention strategies, ensuring compliance, accessibility, cost efficiency, and operational integrity.
• Lead system decommissioning efforts, including impact assessment, transition planning, historical data preservation, and retirement of legacy capabilities.
• Oversee the design and support of data pipelines that enable reliable movement, transformation, and availability of business-critical data across systems.
• Support business reporting and analytical needs by ensuring enterprise data is trusted, well-structured, and accessible for decision-making.
• Manage end-to-end execution of integration and platform programs, including planning, prioritization, dependency management, issue resolution, and delivery oversight.
• Define and enforce deployment, release, and rollback plans to ensure safe production changes, minimal disruption, and rapid recovery when required.
• Lead engineering resources by providing technical direction, coaching, mentorship, and performance management.
• Partner with business and technology stakeholders to translate complex requirements into practical, scalable, and maintainable solutions.
• Establish best practices for documentation, monitoring, support readiness, operational governance, and continuous improvement.
• Ensure solutions are secure, reliable, maintainable, and aligned with enterprise standards and business objectives.

Education, Experience & Technical Skills:

• 10+ years of experience in software engineering, enterprise systems, integrations, or business systems technology.
• Significant engineering management experience with strong ownership of team leadership, delivery execution, stakeholder alignment, and technical direction.
• Strong experience designing, troubleshooting, and supporting software systems such as Billing, Revenue, CRM, ERP, HRIS, and related enterprise platforms.
• Broad expertise in database technologies, including enterprise data modeling, transactional and analytical data structures, data storage, performance optimization, and data lifecycle management.
• Strong experience with scripting and automation technologies used to support integrations, operational processes, batch workloads, and platform support activities.
• Experience with reporting, analytics, and enterprise data consumption patterns, including the delivery of trusted data for operational and business insight needs.
• Deep understanding of integration patterns, APIs, middleware, event-driven and service-based architectures, and enterprise automation frameworks.
• Proven experience delivering and supporting real-time and batch integration solutions across a variety of enterprise technology environments.
• Strong experience with data pipelines, transformation processes, orchestration, and system-to-system synchronization.
• Solid understanding of software design principles and the ability to design systems at both conceptual and detailed levels.
• Experience with modern API technology stacks, including web services, service contracts, payload formats, authentication, and enterprise integration standards.
• Experience with system migration, production releases, deployment planning, rollback strategies, and operational readiness.

Leadership & Soft Skills:

• Strong stakeholder management skills with the ability to influence, negotiate, and align technology initiatives with business priorities.
• Ability to work effectively with technical experts across enterprise, digital, and business platforms.
• Proactive mindset with strong attention to detail and a high sense of ownership.
• Ability to structure teamwork, create clarity, and drive accountability.
• Strong conflict management, problem-solving, and resolution skills.
• Ability to balance strategic planning with hands-on delivery leadership.
• Strong collaboration skills across engineering, operations, data, product, and business teams.
• Demonstrated AI-first and innovation-oriented mindset, with the ability to evaluate emerging technologies pragmatically and apply them to real business problems.

What’s In It For You… 

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs 
• Financial planning with 3% matching for Pension
• Competitive salary
• Annual bonus structure

For a career where you can drive our business and shape your future, apply now. 

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The base salary range for this position is CAD $100,000 – CAD 120,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

We are hiring an Engineering Manager for our Processing team to lead Lithic's next phase of growth.

The Processing team builds and maintains the real-time interfaces between Lithic and external payment networks. Every card authorization, clearing message, and settlement file flows through systems this team owns. The team manages both online and batch transaction flows across Mastercard, Visa, and Amex, along with transaction enrichment, disputes processing, and network compliance. The systems we maintain have strict latency and uptime requirements, because they sit on the critical path for every card transaction. The team also manages the physical network peering with card network partners, so infrastructure and networking expertise are important. The team primarily uses Java, Python, and Kotlin on AWS.

What You'll Do:

• Ensure high reliability, low latency, and correctness for Lithic's transaction processing interfaces and related services
• Lead delivery of new capabilities across authorization, clearing/settlement, disputes, and network integration surfaces
• Own and evolve the infrastructure supporting physical network peering with card network partners, ensuring connectivity, failover, and capacity meet reliability requirements
• Raise the bar on operational excellence: observability, incident response, on-call readiness, and pragmatic reliability improvements
• Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way
• Partner closely with Product and cross-functional stakeholders to clarify requirements early and keep engineering time focused on the highest-impact work
• Lead efforts to improve systems, processes, and documentation so new team members can ramp quickly
• Participate in and help evolve the team's on-call rotation

What You Bring

• Experience managing and growing engineers, including coaching, feedback, and hiring
• Strong technical judgment and system design skills, especially for low-latency, high-availability systems, with solid networking and infrastructure knowledge
• Comfort staying close to the work — this is a player-coach role where the manager can unblock, review designs, and occasionally contribute hands-on when needed
• Experience shipping and operating production services with strict uptime and latency requirements
• Experience with or interest in network infrastructure — peering, connectivity, failover, and capacity planning for external partner integrations
• Experience with or interest in learning payment processing — card network protocols, authorization flows, clearing/settlement, or similar domains
• Experience with Java, Python, or Kotlin and AWS (or closely related stacks), and an ability to ramp quickly where the stack is unfamiliar
• Strong cross-functional communication skills and an ability to keep teams aligned under time pressure
• Growth mindset and continuous desire to learn and improve
• An interest in fintech and payments is preferred

The annual Canadian salary range for this role is CA$232,000 - $333,000 plus equity. This salary range is inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate's experience and qualifications. This is a remote position. We do not offer visa sponsorship or assistance.

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About the role:

We are looking for a Manager of Vendor & Sublet Operations to serve as the functional backbone for all outsourced cosmetic and mechanical work. This is an elite, hands-on position for a disciplined operator who provides the technical and procedural drive required to ensure our external production pipeline meets our "Gold Standard" for quality, financial accuracy, and timing.

You will be responsible for supporting production initiatives while simultaneously maintaining and perfecting the mechanics of our vendor partnerships. You are a strategic partner for the frontline production staff, managing the performance of the sublet engine. You don’t manage the vendors' day-to-day internal labor; you manage their output, their accuracy, and their adherence to our budget.

Your success in this role is defined by four non-negotiable metrics:

• Timeline Management: Minimizing "Days in Sublet" to ensure total production velocity.
• Quality Excellence: Ensuring 100% of vehicles return to the facility meeting our specific quality standards the first time.
• Order Accuracy: Verifying that the work performed matches the authorized scope with zero documentation gaps.
• Budget vs. Actual: Managing financial integrity by auditing every invoice against approved pricing models.

What you’ll do:

1. Procedural Command & Performance Management

• Dispatch Control: Coordinate all sublet work across cosmetic and mechanical vendors. You assign jobs based on vendor capacity and performance data, ensuring a balanced and efficient workload.
• Timeline Oversight: Monitor vehicle status with surgical precision. You are responsible for driving vendors to meet strict deadlines and proactively reassigning work if a partner falls behind schedule.
• Accountability: You manage the vendor's performance through the lens of our SOPs. You don't accept delays or rework; you investigate the root cause and implement procedural fixes with the vendor.

2. Financial & Quality Integrity

• Budget Stewardship: Review, challenge, and approve vendor invoices. You ensure that we are only paying for authorized work at the agreed-upon rates, maintaining total control over "Budget vs. Actual" variances.
• Quality Auditing: Act as the final authority on outsourced quality. You manage rework directly with vendors and ensure that their output remains consistent with our internal standards.
• Dispute Resolution: Resolve vendor discrepancies regarding scope, pricing, or quality quickly to prevent operational bottlenecks while protecting the company's bottom line.

3. Logistics & Process Architecture

• SOP Maintenance: Ensure every vendor follows our standardized documentation and communication flows. You are the guardian of the process, ensuring that data integrity in our internal systems is 100% accurate.
• Gap Identification: Constantly analyze the sublet pipeline to find where timelines are slipping or costs are creeping. You don't just report the problem; you fix the process to prevent recurrence.
• Strategic Partner: Bring ground-truth reality to strategic meetings. You provide the data-driven insights that help us decide which vendors to grow with and which to offboard.

What you'll need:

• The Background: 6+ years of experience in automotive operations, shop coordination, or vendor management. You thrive in high-volume environments where success is built on repeatability and financial rigor.
• Process Discipline: You have a high attention to detail and a strong preference for following established procedures. You believe that "Performance Management" is synonymous with "Process Management."
• Tech-Savvy: You are a "Power User" in G-Suite. You use data to track vendor timelines, audit budgets, and ensure the sublet engine is running at peak efficiency.
• Communication: A confident, direct communicator who can push vendors to meet expectations while maintaining professional, high-level partnerships.

Requirements:

• Financial Accuracy: A "get-it-right-the-first-time" attitude regarding budgets, invoices, and scope.
• Timeline Obsession: A relentless focus on vehicle movement and minimizing downtime.
• Analytical Engine: Ability to manage a high volume of simultaneous jobs using data to prioritize your efforts.
• Legal: Legally authorized to work in Canada.

Who this is NOT for:

• Anyone who prefers "managing relationships" over "managing results and metrics."
• Anyone who views quality standards or budget caps as "flexible suggestions."
• Anyone who wants to manage via email rather than through active, direct oversight and accountability.

Why you’ll love it at Clutch:

• Autonomy & ownership – opportunity to create your own path and lead a high-performing team
• Competitive wages and benefits
• Generous time off program
• Opportunity to work for an ambitious and fast-moving startup

Employment Type:

• New, Permanent Full-Time

Compensation & Benefits:

• Salary range: $90,000 - $120,000 annually 
• Health & dental benefits
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca

As an Associate Art Director at Cloud Chamber, you will join our talented development team to help shape the visual excellence and output of our Art Department, defining and evangelizing the realization pillars for our game visuals while managing quality expectations for both internal and external development teams. You will be responsible for managing the relationship with our co-development partner; aligning with their art team, upholding the creative vision of the project, and delivering clear, actionable briefs that translate the overarching creative vision into cohesive, actionable benchmarks for deliverables. By leading this passionate group of artists to craft breathtaking environments, characters, and effects that support the overarching Art Vision, we will bring the richly imagined world of BioShock to life. 

What You’ll Do:

• Ensure the successful creation and execution of domains within the internal Art Department, and external partners, by setting and managing quality expectations in alignment with the Art Vision and Production Strategy.
• Support the Art Direction of external development teams; translating and upholding the creative vision, submitting clear, actionable briefs, reviewing work and giving meaningful feedback.
• Define and evangelize the realization pillars to the team for the visuals of the game in accordance with the overarching Art Vision and Creative Direction.
• Partner with Tech Art, Level Design, Mission Design, Narrative, and Cinematics to ensure a cohesive and holistic approach to the realization of the characters, UI, and VFX in support of the Creative Direction.Partner with Stakeholders in other art teams to ensure requirements/needs are being met to deliver on the art needs of the game.
• Develop and maintain appropriate references and documentation to guide the team.
• Support Art Leads and Production to plan and mandate work for the team. 
• Participate in reviews to validate the quality of the implementation of the departments under your purview. 
• Train and empower the Leads and ICs in your care to integrate art direction in their work to unleash their creativity and the ownership of their work. 
• Assist in the preparation of documentation and presentations.
• Act as a stakeholder for recruitment, hiring, and onboarding. 
• Actively contribute to talent development, including identifying high-potential individuals, supporting succession planning, and supporting the ongoing development of skills and capabilities across the team.

What We’ll Do Together:

At Cloud Chamber, we are champions of high standards, pushing for progress and embracing change. We will work closely and constructively across design, art, engineering, animation, and audio teams to realize our creative ambitions. Together, we will stay current on technological advancements and identify solutions to overcome developmental obstacles to deliver a world-class AAA experience.

Skills & Experiences:

• A minimum of 10 years in game development, with at least 3+ years as an Associate Art Director.
• Shipped at least one full cycle AAA game in a Leadership capacity.
• Had significant impact on a AAA title recognized for its high visual fidelity.
• Bachelor’s Degree in Art or equivalent work experience.
• Previous experience leading large art teams for AAA game development.Experience working with Art Directors/Creative Directors and spearheading translation of sophisticated art vision.
• UE5 Experience.
• Lighting and VFX experience, working with Lumen.
• Maya, 3ds Max, Blender and ZBrush.
• Substance Painter / Designer and PBR workflows.
• Houdini, AfterEffects, Nuke or similar.
• Background in 3D Art for games. 
• Experience working with hybrid/distributed teams and co-development.
• Art and environmental storytelling experience.
• Knowledge of asset creation pipelines. 
• Focus on First-Person Shooter is a plus
• Bilingual French/English is a plus.

Who You Are:

• Proven leadership and mentoring skills with a track record of guiding teams.
• Being a manager of people who work in leadership positions with the ability to model best in class management philosophies. 
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly, package information for diverse audiences, and deliver difficult feedback with empathy and professionalism.
• A reliable, positive force multiplier, actively seeking opportunities to integrate work across disciplines and contribute to a healthy, supportive team environment.
• Persistent and self-motivated with a proactive mindset.
• Able to maintain effectiveness and quality under pressure, ambiguity, and fast-changing priorities.
• Can build and maintain trust-based relationships across all levels of the organization, showing an ability to listen actively, understand differing perspectives, and navigate organizational complexity with tact and emotional intelligence.
• Highly open to feedback and direction, possessing a desire to learn new skills, and capable of producing quick, quality revisions based on new insights or constraints.
• Shows a strong ownership of tasks, drives work forward autonomously, and maintains a critical eye for detail and organization to ensure high standards of quality.

Who We Are:

At Cloud Chamber we strive to make BioShock games that move people: evocative, immersive, and meaningful experiences that stay with you long after you’ve rolled credits. Great games are born from great collaborations, supported by a culture that brings out the best in our teams. We work openly, learn through play, take ownership, push ourselves to be better, and deliver for our players.

The pay range for this position in California at the start of employment is expected to be between $176,600 and $261,380 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

For candidates located in Quebec:

• Proficiency in French is required.
• Proficiency in English is required to effectively collaborate with teams based in the United States.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform their essential job functions, and receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never use instant messaging apps or personal email accounts to contact prospective employees or conduct interviews. When emailing prospective employees, we only use 2K.com accounts.

As an Associate Art Director at Cloud Chamber, you will join our talented development team to help shape the visual excellence and output of our Art Department, defining and evangelizing the realization pillars for our game visuals while managing quality expectations for both internal and external development teams. You will be responsible for managing the relationship with our co-development partner; aligning with their art team, upholding the creative vision of the project, and delivering clear, actionable briefs that translate the overarching creative vision into cohesive, actionable benchmarks for deliverables. By leading this passionate group of artists to craft breathtaking environments, characters, and effects that support the overarching Art Vision, we will bring the richly imagined world of BioShock to life. 

What You’ll Do:

• Ensure the successful creation and execution of domains within the internal Art Department, and external partners, by setting and managing quality expectations in alignment with the Art Vision and Production Strategy.
• Support the Art Direction of external development teams; translating and upholding the creative vision, submitting clear, actionable briefs, reviewing work and giving meaningful feedback.
• Define and evangelize the realization pillars to the team for the visuals of the game in accordance with the overarching Art Vision and Creative Direction.
• Partner with Tech Art, Level Design, Mission Design, Narrative, and Cinematics to ensure a cohesive and holistic approach to the realization of the characters, UI, and VFX in support of the Creative Direction.Partner with Stakeholders in other art teams to ensure requirements/needs are being met to deliver on the art needs of the game.
• Develop and maintain appropriate references and documentation to guide the team.
• Support Art Leads and Production to plan and mandate work for the team. 
• Participate in reviews to validate the quality of the implementation of the departments under your purview. 
• Train and empower the Leads and ICs in your care to integrate art direction in their work to unleash their creativity and the ownership of their work. 
• Assist in the preparation of documentation and presentations.
• Act as a stakeholder for recruitment, hiring, and onboarding. 
• Actively contribute to talent development, including identifying high-potential individuals, supporting succession planning, and supporting the ongoing development of skills and capabilities across the team.

What We’ll Do Together:

At Cloud Chamber, we are champions of high standards, pushing for progress and embracing change. We will work closely and constructively across design, art, engineering, animation, and audio teams to realize our creative ambitions. Together, we will stay current on technological advancements and identify solutions to overcome developmental obstacles to deliver a world-class AAA experience.

Skills & Experiences:

• A minimum of 10 years in game development, with at least 3+ years as an Associate Art Director.
• Shipped at least one full cycle AAA game in a Leadership capacity.
• Had significant impact on a AAA title recognized for its high visual fidelity.
• Bachelor’s Degree in Art or equivalent work experience.
• Previous experience leading large art teams for AAA game development.Experience working with Art Directors/Creative Directors and spearheading translation of sophisticated art vision.
• UE5 Experience.
• Lighting and VFX experience, working with Lumen.
• Maya, 3ds Max, Blender and ZBrush.
• Substance Painter / Designer and PBR workflows.
• Houdini, AfterEffects, Nuke or similar.
• Background in 3D Art for games. 
• Experience working with hybrid/distributed teams and co-development.
• Art and environmental storytelling experience.
• Knowledge of asset creation pipelines. 
• Focus on First-Person Shooter is a plus
• Bilingual French/English is a plus.

Who You Are:

• Proven leadership and mentoring skills with a track record of guiding teams.
• Being a manager of people who work in leadership positions with the ability to model best in class management philosophies. 
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly, package information for diverse audiences, and deliver difficult feedback with empathy and professionalism.
• A reliable, positive force multiplier, actively seeking opportunities to integrate work across disciplines and contribute to a healthy, supportive team environment.
• Persistent and self-motivated with a proactive mindset.
• Able to maintain effectiveness and quality under pressure, ambiguity, and fast-changing priorities.
• Can build and maintain trust-based relationships across all levels of the organization, showing an ability to listen actively, understand differing perspectives, and navigate organizational complexity with tact and emotional intelligence.
• Highly open to feedback and direction, possessing a desire to learn new skills, and capable of producing quick, quality revisions based on new insights or constraints.
• Shows a strong ownership of tasks, drives work forward autonomously, and maintains a critical eye for detail and organization to ensure high standards of quality.

Who We Are:

At Cloud Chamber we strive to make BioShock games that move people: evocative, immersive, and meaningful experiences that stay with you long after you’ve rolled credits. Great games are born from great collaborations, supported by a culture that brings out the best in our teams. We work openly, learn through play, take ownership, push ourselves to be better, and deliver for our players.

For candidates located in Quebec:

• Proficiency in French is required.
• Proficiency in English is required to effectively collaborate with teams based in the United States.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform their essential job functions, and receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never use instant messaging apps or personal email accounts to contact prospective employees or conduct interviews. When emailing prospective employees, we only use 2K.com accounts.

As an Associate Art Director at Cloud Chamber, you will join our talented development team to help shape the visual excellence and output of our Art Department, defining and evangelizing the realization pillars for our game visuals while managing quality expectations for both internal and external development teams. You will be responsible for managing the relationship with our co-development partner; aligning with their art team, upholding the creative vision of the project, and delivering clear, actionable briefs that translate the overarching creative vision into cohesive, actionable benchmarks for deliverables. By leading this passionate group of artists to craft breathtaking environments, characters, and effects that support the overarching Art Vision, we will bring the richly imagined world of BioShock to life. 

What You’ll Do:

• Ensure the successful creation and execution of domains within the internal Art Department, and external partners, by setting and managing quality expectations in alignment with the Art Vision and Production Strategy.
• Support the Art Direction of external development teams; translating and upholding the creative vision, submitting clear, actionable briefs, reviewing work and giving meaningful feedback.
• Define and evangelize the realization pillars to the team for the visuals of the game in accordance with the overarching Art Vision and Creative Direction.
• Partner with Tech Art, Level Design, Mission Design, Narrative, and Cinematics to ensure a cohesive and holistic approach to the realization of the characters, UI, and VFX in support of the Creative Direction.Partner with Stakeholders in other art teams to ensure requirements/needs are being met to deliver on the art needs of the game.
• Develop and maintain appropriate references and documentation to guide the team.
• Support Art Leads and Production to plan and mandate work for the team. 
• Participate in reviews to validate the quality of the implementation of the departments under your purview. 
• Train and empower the Leads and ICs in your care to integrate art direction in their work to unleash their creativity and the ownership of their work. 
• Assist in the preparation of documentation and presentations.
• Act as a stakeholder for recruitment, hiring, and onboarding. 
• Actively contribute to talent development, including identifying high-potential individuals, supporting succession planning, and supporting the ongoing development of skills and capabilities across the team.

What We’ll Do Together:

At Cloud Chamber, we are champions of high standards, pushing for progress and embracing change. We will work closely and constructively across design, art, engineering, animation, and audio teams to realize our creative ambitions. Together, we will stay current on technological advancements and identify solutions to overcome developmental obstacles to deliver a world-class AAA experience.

Skills & Experiences:

• A minimum of 10 years in game development, with at least 3+ years as an Associate Art Director.
• Shipped at least one full cycle AAA game in a Leadership capacity.
• Had significant impact on a AAA title recognized for its high visual fidelity.
• Bachelor’s Degree in Art or equivalent work experience.
• Previous experience leading large art teams for AAA game development.Experience working with Art Directors/Creative Directors and spearheading translation of sophisticated art vision.
• UE5 Experience.
• Lighting and VFX experience, working with Lumen.
• Maya, 3ds Max, Blender and ZBrush.
• Substance Painter / Designer and PBR workflows.
• Houdini, AfterEffects, Nuke or similar.
• Background in 3D Art for games. 
• Experience working with hybrid/distributed teams and co-development.
• Art and environmental storytelling experience.
• Knowledge of asset creation pipelines. 
• Focus on First-Person Shooter is a plus
• Bilingual French/English is a plus.

Who You Are:

• Proven leadership and mentoring skills with a track record of guiding teams.
• Being a manager of people who work in leadership positions with the ability to model best in class management philosophies. 
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly, package information for diverse audiences, and deliver difficult feedback with empathy and professionalism.
• A reliable, positive force multiplier, actively seeking opportunities to integrate work across disciplines and contribute to a healthy, supportive team environment.
• Persistent and self-motivated with a proactive mindset.
• Able to maintain effectiveness and quality under pressure, ambiguity, and fast-changing priorities.
• Can build and maintain trust-based relationships across all levels of the organization, showing an ability to listen actively, understand differing perspectives, and navigate organizational complexity with tact and emotional intelligence.
• Highly open to feedback and direction, possessing a desire to learn new skills, and capable of producing quick, quality revisions based on new insights or constraints.
• Shows a strong ownership of tasks, drives work forward autonomously, and maintains a critical eye for detail and organization to ensure high standards of quality.

Who We Are:

At Cloud Chamber we strive to make BioShock games that move people: evocative, immersive, and meaningful experiences that stay with you long after you’ve rolled credits. Great games are born from great collaborations, supported by a culture that brings out the best in our teams. We work openly, learn through play, take ownership, push ourselves to be better, and deliver for our players.

#LI-Hybrid

For candidates located in Quebec:

• Proficiency in French is required.
• Proficiency in English is required to effectively collaborate with teams based in the United States.

As an Associate Art Director at Cloud Chamber, you will join our talented development team to help shape the visual excellence and output of our Art Department, defining and evangelizing the realization pillars for our game visuals while managing quality expectations for both internal and external development teams. You will be responsible for managing the relationship with our co-development partner; aligning with their art team, upholding the creative vision of the project, and delivering clear, actionable briefs that translate the overarching creative vision into cohesive, actionable benchmarks for deliverables. By leading this passionate group of artists to craft breathtaking environments, characters, and effects that support the overarching Art Vision, we will bring the richly imagined world of BioShock to life. 

What You’ll Do:

• Ensure the successful creation and execution of domains within the internal Art Department, and external partners, by setting and managing quality expectations in alignment with the Art Vision and Production Strategy.
• Support the Art Direction of external development teams; translating and upholding the creative vision, submitting clear, actionable briefs, reviewing work and giving meaningful feedback.
• Define and evangelize the realization pillars to the team for the visuals of the game in accordance with the overarching Art Vision and Creative Direction.
• Partner with Tech Art, Level Design, Mission Design, Narrative, and Cinematics to ensure a cohesive and holistic approach to the realization of the characters, UI, and VFX in support of the Creative Direction.Partner with Stakeholders in other art teams to ensure requirements/needs are being met to deliver on the art needs of the game.
• Develop and maintain appropriate references and documentation to guide the team.
• Support Art Leads and Production to plan and mandate work for the team. 
• Participate in reviews to validate the quality of the implementation of the departments under your purview. 
• Train and empower the Leads and ICs in your care to integrate art direction in their work to unleash their creativity and the ownership of their work. 
• Assist in the preparation of documentation and presentations.
• Act as a stakeholder for recruitment, hiring, and onboarding. 
• Actively contribute to talent development, including identifying high-potential individuals, supporting succession planning, and supporting the ongoing development of skills and capabilities across the team.

What We’ll Do Together:

At Cloud Chamber, we are champions of high standards, pushing for progress and embracing change. We will work closely and constructively across design, art, engineering, animation, and audio teams to realize our creative ambitions. Together, we will stay current on technological advancements and identify solutions to overcome developmental obstacles to deliver a world-class AAA experience.

Skills & Experiences:

• A minimum of 10 years in game development, with at least 3+ years as an Associate Art Director.
• Shipped at least one full cycle AAA game in a Leadership capacity.
• Had significant impact on a AAA title recognized for its high visual fidelity.
• Bachelor’s Degree in Art or equivalent work experience.
• Previous experience leading large art teams for AAA game development.Experience working with Art Directors/Creative Directors and spearheading translation of sophisticated art vision.
• UE5 Experience.
• Lighting and VFX experience, working with Lumen.
• Maya, 3ds Max, Blender and ZBrush.
• Substance Painter / Designer and PBR workflows.
• Houdini, AfterEffects, Nuke or similar.
• Background in 3D Art for games. 
• Experience working with hybrid/distributed teams and co-development.
• Art and environmental storytelling experience.
• Knowledge of asset creation pipelines. 
• Focus on First-Person Shooter is a plus
• Bilingual French/English is a plus.

Who You Are:

• Proven leadership and mentoring skills with a track record of guiding teams.
• Being a manager of people who work in leadership positions with the ability to model best in class management philosophies. 
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly, package information for diverse audiences, and deliver difficult feedback with empathy and professionalism.
• A reliable, positive force multiplier, actively seeking opportunities to integrate work across disciplines and contribute to a healthy, supportive team environment.
• Persistent and self-motivated with a proactive mindset.
• Able to maintain effectiveness and quality under pressure, ambiguity, and fast-changing priorities.
• Can build and maintain trust-based relationships across all levels of the organization, showing an ability to listen actively, understand differing perspectives, and navigate organizational complexity with tact and emotional intelligence.
• Highly open to feedback and direction, possessing a desire to learn new skills, and capable of producing quick, quality revisions based on new insights or constraints.
• Shows a strong ownership of tasks, drives work forward autonomously, and maintains a critical eye for detail and organization to ensure high standards of quality.

Who We Are:

At Cloud Chamber we strive to make BioShock games that move people: evocative, immersive, and meaningful experiences that stay with you long after you’ve rolled credits. Great games are born from great collaborations, supported by a culture that brings out the best in our teams. We work openly, learn through play, take ownership, push ourselves to be better, and deliver for our players.

For candidates located in Quebec:

• Proficiency in French is required.
• Proficiency in English is required to effectively collaborate with teams based in the United States.

#LI-Hybrid

The pay range for this position in California at the start of employment is expected to be between $176,600 and $261,380 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

We’re looking for a Junior Software Developer who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. You will learn and follow established patterns and best practices and be supported in delivering high quality work as part of the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. This job is open to candidates across Canada, in provinces where we can legally hire and will report to the Senior Manager, Software Development.

WHAT YOU’LL DO:

• Deliver low-complexity projects ensuring alignment with coding and design standards, testing practices, and company guidelines for security, accessibility, and privacy.
• Contribute to the successful execution of the team’s roadmap by asking questions, providing input, and promptly escalating identified risks and scope changes.
• Actively engage in team activities, working out loud, learning from peers, contributing to code reviews and documentation as you work towards achieving team goals.
• Actively engage in troubleshooting, addressing minor bugs independently, and collaborating with senior team members to resolve more complex issues.
• Work within a cross-functional team, fostering positive team relationships, and maintain effective communication with peers and stakeholders. 
• Use modern web technologies to have a positive impact on developer workflows and infrastructure
• Repositories that are majority Typescript, and React and are depended upon by other development teams across the company (with exposure to a variety of other technologies such as Scala and GO services). 
• Work with Jenkins, our CI/CD platform, to improve developer experience and support delivery of a reliable, high-quality product—contributing to pipeline maintenance, optimization, and automation efforts.
• Assist in the investigation and execution of technical initiatives that drive meaningful, sweeping improvements across our software development lifecycle—helping the team move faster and ship with greater confidence.
• Engage with our dependency management tooling and internal package ecosystem to keep our codebase secure, current, and well-maintained—contributing to decisions around library adoption, upgrades, and deprecation.
• Gain broad, hands-on exposure to the full spectrum of tools, technologies, and architectural decisions that underpin modern front end development—think of it as front end DevOps, where you’re as comfortable with the build pipeline as you are with the product itself.

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering, and 1-2 years of experience developing and maintaining software (including co-op terms and internships) or an equivalent level of education or work experience.
• Learn and follow existing patterns and best practices in delivering code and writing tests for individual stories.
• Ability to learn about and use root cause analysis to identify and address bugs and outages. Follow logging, monitoring and debugging best practices in the components and classes you work on.
• Learn and follow existing architecture concepts and best practices to extend existing software modules and components that meet system performance, modifiability, maintainability and reliability needs.
• Learn about and follow basic security and compliance practices in daily work.
• Follow common agile processes and continuous integration and delivery practices to ship stories and own low complexity epics/projects.
• You can collaborate and communicate effectively within a team. Participate in technical discussions, listen actively and understand non-technical input from design and product.
• Actively seek guidance, feedback, and learning opportunities within the team to foster personal and professional growth.
• Display eagerness to learn and collaborate on goal-setting. Supported in creating and aligning goals with personal development.
• Understand roadmaps and participate in delivering on them effectively by communicating risks and opportunities at the individual level.
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-AD #LI-Remote

We’re looking for a Senior DevOps Developer who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one or more pieces of the production application environment and the developer experience, you will own and deliver in service of quarterly goals on the team.

Based out of British Columbia, you will report into the Senior Manager, Devops.

WHAT YOU’LL DO: 

• Design and build software - tools, libraries, automation, services, and glue scripts
• Responsible for  the reliability, security, and integrity of our large, cloud-based Linux infrastructure
• Participate in a flexible on-call rotation 
• Lead by owning project milestones, epics or features
• Practice continuous improvement, contributing to culture, process, and direction in your team and across our department
• Develop processes and automation to eliminate repetitive tasks
• Design and build our infrastructure platform

• • Identify and implement new platform features
  • Research and evaluate new technologies
  • Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
  • Diagnose and repair our distributed systems
  • Perform maintenance, upgrades, and migrations
  • Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Enable development teams
  • Provide executable interfaces to our infrastructure platform
  • Provide tools and best practices to support the entire software development lifecycle
• Collaborate with others across the organization to solve problems and build better processes, systems, and software
• Communicate by mentoring, writing documentation, participating in meetings, and sharing your work at demos

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering, and at least 5 years of experience in an SRE, DevOps or software engineering role and a track record of substantial contributions to software projects with high business impact
• Experience with mentoring, coaching, and pairing with coworkers
• Experience writing clean code that performs well at scale and an understanding of SaaS software development practice; Ideally you have experience working on a SaaS product
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Experience with operating, building and maintaining cloud infrastructure and a working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring is preferred
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Creativity and Innovation: seek new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions
• Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions.
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1 #LI-Remote

We’re looking for a Strategic Solutions Consultant to help us provide technical and subject matter expertise to organizations with several teams, brands, and/or social use cases. You’ll be working with existing and prospective clients to understand their business needs and to craft solutions that help them better connect with their audiences. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Vancouver, Toronto, New York office or remotely in provinces where we don't have offices, you will report to Senior Manager, Solution Consultants. 

WHAT YOU’LL DO:

• Partner with Sales and Success teams to plan opportunity and account strategy, establishing Hootsuite as the solution and partner of choice and contributing to personal, sub-regional and regional targets.
• Contribute to the creation of successful proposals by answering questions about our solutions and how they fit with customer requirements.
• Lead discovery sessions with practitioners and team leaders to uncover key requirements, challenges and opportunities in their organization.
• Deliver concise, compelling, value-based presentations and product demos, typically up to social media leader level.
• Use creative tools and techniques such as storytelling, whiteboarding and multimedia to present solutions in a compelling, simple and memorable manner.
• Manage trials with customers and prospects to help them see the value of Hootsuite as a partner.
• Facilitate and co-facilitate customer workshops to surface the deeper business value of our partnership.
• Act as a trusted advisor to social practitioners and team leads on social strategy and the product mix that will best support their strategy.
• Share and document learnings from experiences, training and external sources with the regional Value & Solutions team to improve value delivery and customer adoption.
• Enable counterparts in Sales and Success on our product and ecosystem during onboarding programmes and when warranted by major product releases.

 WHAT YOU’LL NEED:

• Ample experience in Solutions Consulting or social/agency experience.
• College or university degree/diploma (or have equivalent industry experience).
• An aptitude for explaining how solutions work, why people need them, and the business value they will provide.
• Industry knowledge in one or more of our key markets (Financial Services, Government, Higher Ed, Travel/Hospitality/Tourism, Healthcare) is desirable.
• Understands and can articulate our most common social use cases in marketing, social selling, advocacy and service.
• Knowledge of related technologies outside of our ecosystem such as media production, adtech, martech.
• Experience in communicating project plans to potential customers.
• Experience of solution selling and consultative selling approaches.
• Clear, concise, and creative presentation skills with competence in storytelling, and the ability to focus on the business value of the solution.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Decision Making: Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Self Development: Is personally committed to, and actively works to continuously improve.
  

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

#LI-AB #LI-Remote

The Fraud Machine Learning team builds models that power critical decisions during the loan application process, protecting Affirm and its customers from fraud while maintaining a seamless user experience. As a manager, you will lead a team of ML engineers developing and improving models that detect and prevent abuse in a rapidly evolving, adversarial environment.

In this role, you will define the technical and modeling strategy for fraud detection, guiding the team across the full machine learning lifecycle from feature development and experimentation to production deployment and monitoring. You will partner closely with Product, Fraud Analytics, Risk, and Platform teams to ensure high-quality models are effectively integrated into decisioning systems. You will also help drive the evolution of modeling approaches at Affirm, including the adoption of representation learning and transformer-based techniques to better capture complex behavioral patterns.

What you’ll do

• Set the technical and modeling strategy for fraud detection, aligning team efforts with key business outcomes such as fraud loss reduction, approval rates, and customer experience

• Lead a team of machine learning engineers to design, build, and iterate on high-impact fraud models across the full ML lifecycle, from experimentation to production

• Drive the evolution of modeling approaches, including the adoption of representation learning, transformer-based methods, and other advanced techniques for modeling complex behavioral data

• Partner cross-functionally with Product, Fraud Analytics, Risk, and Engineering to define solutions, evaluate trade-offs, and ensure models are effectively integrated into decisioning systems

• Develop talent by coaching engineers, providing feedback, and fostering a high-performing team culture grounded in technical excellence and ownership

What we look for

• Bachelor’s in a technical field with 8+ years of industry experience, including 3+ years managing engineers

• Experience with modern ML approaches, including representation learning, deep learning, or transformer-based models, as well as traditional methods such as gradient-boosted trees

• Proven ability to lead teams delivering end-to-end ML solutions in production environments, including experimentation, evaluation, and model iteration in production

• Strong engineering fundamentals and experience working with scalable systems and data pipelines

• Track record of effective cross-functional collaboration with product, analytics, and engineering partners

• Ability to operate in ambiguous, fast-evolving environments and drive clarity, prioritization, and execution

• This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Pay Grade - P
Equity Grade - 7

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $178,000 - $228,000

#LI - Remote

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The People Systems team builds and operates the technology that supports Robinhood’s employees across their entire lifecycle. The team focuses on Workday and connected systems, ensuring reliable operations, strong data quality, and scalable solutions for a growing global workforce. You will work closely with partners across HR, Engineering, Finance, and Legal to deliver systems that support hiring, onboarding, payroll, and compliance.

As a People Systems Manager, you will lead the design, development, and operation of Robinhood’s People Systems ecosystem with Workday as the foundation. You will contribute directly to system configuration, integrations, and architecture while guiding a team of engineers and analysts. This role also focuses on applying AI tools and automation to reduce manual processes, improve data accuracy, and enhance employee support. You will help define how AI is applied within People Systems to improve efficiency and scalability!

This role is based in our Menlo Park, CA office, with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Own and evolve Robinhood's core People Systems with Workday as the foundation — driving configuration, integrations, Extend development, and architectural decisions.
• Lead as a hands-on technical manager: you write, review, and ship alongside your team rather than delegating from a distance.
• Actively use AI-assisted development tools (e.g. Cursor, Claude Code, GitHub Copilot) to accelerate delivery — and set the standard for AI-augmented workflows on your team.
• Design and build AI-powered automations and agents that reduce manual HR operations, improve data quality, and enhance the employee experience.
• Build and maintain integrations across the People tech stack — deep ownership of EIB-based integrations required, Workday Studio experience strongly preferred.
• Prototype and productionize AI capabilities embedded in HR workflows (e.g. intelligent routing, document processing, conversational HR interfaces).
• Drive major initiatives including vendor and worker management systems, Workday enhancements, and Workday Extend investments.
• Support international growth and M&A by enabling scalable People systems for new geographies.
• Establish a long-term People Systems roadmap that is AI-first — not AI-curious — balancing near-term operational needs with a bold future-state architecture.
• Maintain a high bar for data quality, security, privacy, and compliance across all People systems.
• Lead and grow a distributed team of FTEs and contractors, building strong technical ownership and accountability.

What you bring

• 7+ years of progressive People Systems or HRIS experience, including 2+ years managing technical teams.
• 4+ years of hands-on Workday experience with strong technical depth across Core HCM, integrations, and Extend.
• Demonstrated use of AI coding tools such as Cursor, Claude Code, or GitHub Copilot — we'll ask you to walk us through projects where these tools changed how you work.
• Proven experience building AI agents, automations, or LLM-powered workflows — side projects, internal tools, and production systems all count.
• Deep experience building and supporting Workday integrations; EIB required, Workday Studio strongly preferred.
• Familiarity with Greenhouse and/or Ashby.
• Strong cross-functional partnership skills across HR, Engineering, Finance, and Legal.
• Ability to operate in fast-paced, ambiguous environments — you make decisions with incomplete information and iterate quickly.
• A portfolio or track record of shipped AI projects: describe what you built, what tools you used, and what impact it had.
• Strong analytical and problem-solving skills with a bias toward action and measurable outcomes.

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

This is a remote opportunity and we would be interested in applicants living in Ireland time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In Ireland, the Base compensation range for this role is EUR 104,000 - EUR 124,800. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants living in UK time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In the United Kingdom, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants living in Spain time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)