About the Role

We are looking for a full-time Food Safety and Quality Assurance (FSQA) Manager at our Distribution Centres. Reporting to the Sr. Manager, FSQA, you will lead the practice of maintaining the highest level of food safety and quality of our products while working in close collaboration with the DC Operations team as well as cross functional stakeholders. This role will be based on-site.

What you will be doing:

• Manage & lead FSQA Team (2 Supervisors, 1 Compliance Coordinator, and group hourly FSQA Technicians and Quality Control Associates) including hiring and performance management.
• Provide FSQA team members site operation leads with necessary training, tools, and direction on food safety and quality issues.
• Work in close collaboration with colleagues in Procurement, Production and FSQA across the country to ensure smooth operation of weekly fulfillment and delivery.
• Be at the forefront of monitoring and tracking KPIs for trends, themes, and opportunities for improvement and implement pragmatic solutions.
• Perform root cause analyses surrounding non-compliances, process deviations and customer complaints to determine corrective actions and preventive measures to be taken.
• Prepare HelloFresh for third-party audits and regulatory inspections and act as point of contact for CFIA and local regulatory inspectors.
• Ensure compliance to all FSQA protocols, including internal, regulatory and 3rd party standards across distribution centers and suppliers.
• Lead and support local, national and global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the role.

At a minimum, you have: 

• Post-secondary education in Biological or Food Sciences, or equivalent work experience (at least 4 years) in a similar role within food manufacturing, assembly, or distribution.
• Strong knowledge of federal and local government regulations with strong familiarity of the SFCA/R highly regarded.
• In depth knowledge of food safety systems and HACCP principles and experience implementing and maintaining HACCP plans.
• Background in food microbiology is a major asset.
• Data driven approach towards problem solving.
• Internal and external audit experience (CFIA, BRC, SQF).
• Excellent organizational and time management skills.
• Strong leadership, interpersonal and communication skills
• Energetic, enthusiastic, committed with a can-do flexible attitude.
• Embrace change, challenge and work in an autonomous way.
• Strong passion for food is a must! 

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

Title: Production Supervisor

Schedule:  Any 5 days, either from 3 PM to 11 PM or from 7 AM to 3 PM.

Location: 36 Ave & 8th St, Nisku, AB 

About the Role

We are looking for a full-time Production Supervisor at our Nisku, AB Distribution Center. You will report to the Production Manager and will be responsible for managing production flow and scheduling as well as ensuring product is shipped out on time, including adhering and ensuring to quality standards. The ideal candidate is a curious, analytical, and process driven problem-solver.

What you will be doing:

• Create weekly production documents for receiving, staging, production, and shipping
• Ensure plans for production are executed and that all issues are communicated and tracked.
• Drive customer experience through low error rates on ingredient quality, pick accuracy and ship out time.
• Along with the rest of the Operations team, build and implement production cost techniques that can be applied in production tasks and assembly.
• Monitor production plan, start-times, dismissal times and additional daily activities.
• Maintain high standards of Good Manufacturing Procedures and housekeeping in the production facility to ensure a safe work environment.
• Establish and work within budget as permitted by Production Manager.
• Use designated technology to assure quality/accuracy of shipped product as well as efficient customer service.
• Review customer error calls relevant to production to measure & track quality, accuracy, and pick metrics along with identifying error trends to improve defined metrics
• Conduct daily 5S, process, and facility readiness checks
• Coordinate with ops team, suppliers and contractors to implement corrective & preventive action plan
• Work in compliance with OH&S acts and regulations. 
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. 
• Other duties as assigned

At a minimum, you have: 

• Bachelor’s degree or related management work experience.
• 2-3 years of experience managing production in a fulfillment/distribution center; preferably within the Food & Beverage industry.
• Quantitative and analytical experience – must have proficiency using MS Excel and G-Suite Apps.
• Leadership: Provide guidance and direction to the production lines.
• Innovative: Think of creative and efficient solutions to problems others may take for granted.
• Ownership: Take pride in what you do. Treat the process as if it is your own.
• Time Management: Understand process flow and prioritize accordingly.
• Proactive, ambitious, and assertive: you think beyond the scope of a given assignment.
• Self-Motivated: Desire to learn responsibility through hard work and integrity.
• Entrepreneurial with a strong attitude towards getting things done.

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Edmonton, AL Pay Range
$57,000- $63,000 CAD

#JD1003

About the Role

As the Production Team Lead, you will report to the Production Manager and support the vision for the plant on a high level - building the team and crafting its culture. You’ll be accountable for executing the processes and directives set by the production, manufacturing and sanitation teams. Additionally, you will ensure the team follows all procedures consistently, while driving measurable, quantitative improvements in performance and ensure operations are running safely and efficiently in accordance with all Safety and GMP guidelines.

What you will be doing:

• Work with stakeholders to ensure that raw materials, packaging, and consumables are in place to deliver the production plan on time and in full.
• Monitor delivery of the production plan, resolve work problems by recommending measures to improve productivity on the lines and communicate changes required to the plan with all stakeholders.
• Supervise, coordinate and schedule the activities of production associates  who are responsible for kitting, processing, packaging, testing, and grading of food products.
• Communicate goals, targets, and information to all associates and coordinate and monitor shifts and assess employee performance to daily production targets. 
• Ensure all production areas and equipment are cleaned and sanitized throughout the day and at the end of each shift.
• Train new associates in job duties for various packaging machinery and informing them about safety procedures and company policies
• Work and communicate with the receiving team and provide plenty of notice for portioning, kitting and boxing needs.
• Maintain proper function of sanitation equipment and personal protective equipment (PPE), as well as, assuring the adequate inventories of PPE are kept available at all times.
• Maintain constant communication with the Production and Facilities and Maintenance Manager and other supervisors on progress and current or potential issues regarding production or employees.
• Ensure that our waste streams are disposed of as per instruction and training.
• Follow all company safety guidelines and SOPs.
• Work safely with chemicals being used.
• Support the implementation and management of HACCP, GMP and ensure that company procedures and standards related to Food Safety and Quality are followed and maintained.
• Ensure that production and all equipment  meets health, sanitation, and quality standards set by the company and food industry
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other duties as assigned.

At a minimum, you have: 

• High School Diploma or equivalent, or relevant experience.
• Minimum 1-3  years of experience in a food processing, manufacturing or service industry
• Ability to push, pull, and lift up to 50lbs
• Has experience with standing for prolonged periods of time including regular bending, twisting and walking
• Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Calendar,Gmail,Docs,Sheets) and video conferencing (Hangouts, Google Meet)
• Strong and effective leadership skills. Ability to successfully manage 30+ hourly employees.
• Experience with Inventory management and control
• Ability to communicate in English, both verbal and written.
• Strong organizational, analytical, communication and leadership skills.
• Ability to work calmly and effectively under pressure
• Ability to work in fast-paced, deadline-oriented environment
• Willing and able to work in a refrigerated environment (0°C to 4°C)
• Flexible to work overtime, on weekends, evenings and holidays, as required
• Maintain a high level of attention to detail and accuracy looking consistently for potential food safety or quality deviations.

What you’ll get in return:

• Competitive salary and health benefits
• Shift premiums are available for afternoon and overnight shifts 
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003