We are seeking a seasoned Manager of Revenue Accounting to be a key leader on the Global Controllership team. This role is responsible for owning the end-to-end revenue recognition function under ASC 606, partnering cross-functionally with Sales, Revenue Operations, Legal and FP&A. The Manager, Revenue Accounting plays a critical part in ensuring accurate financial reporting, strong internal controls, and compliance with accounting standards across multiple jurisdictions. The ideal candidate combines technical accounting expertise with strong leadership skills and thrives in a fast-paced, high-growth environment. 

This role is open to remote-applicants in Canada (in Provinces where we can hire legally). 

WHAT YOU’LL DO: 

• Own the monthly revenue close process, including preparation and review of journal entries for subscription, usage-based, and professional services revenue under ASC 606 
• Perform and review SSP (standalone selling price) analysis; oversee the SSP framework and allocation methodology for multi-element arrangements 
• Review and interpret non-standard customer contracts; work with Legal and Contract Operations to assess revenue impact and document technical accounting memos
• Partner with Billing and Order-to-Cash teams to ensure system data integrity in Salesforce, Nue, Zuora, and NetSuite 
• Ensure accuracy of revenue and expense recognition on contracts with partners.
• Support external audit procedures; serve as primary contact for revenue-related PBC requests and auditor inquiries 
• Drive continuous improvement in revenue accounting processes, controls, and system automation 
• Support the preparation of revenue-related disclosures in financial statements
• Develop, and update the company's Revenue Recognition Policy in response to new deal structures or business model changes 
• Manage intercompany revenue sharing and bundled sales 
• Develop training on revenue recognition rules, policies and practices to present to Sales and other departments within the organization 
• Manage direct reports including hiring selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I. 
• Track revenue sharing on projects with partners and related invoices
• Partner with the Finance team on strategic initiatives, system implementations, and other special projects as required.

WHAT YOU’LL NEED: 

• Bachelor's degree in Accounting, Finance, or related field; CPA designation is required
• 8+ years of progressive accounting experience, with at least 2 years focused on revenue accounting in a SaaS or technology company 
• Public accounting experience in the technology/software sector is preferred
• Deep working knowledge of ASC 606 and its application to complex SaaS arrangements (multi-element, variable consideration, contract modifications)
• Proficiency with NetSuite or comparable ERP; experience with Zuora, Salesforce CPQ, or similar billing platforms strongly preferred 
• Demonstrated ability to write technical accounting memos and communicate positions to auditors 
• Strong analytical skills and high attention to detail; able to manage competing month-end deadlines 
• Strong knowledge of internal controls and best practice accounting processes.
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals. 
• Play to Win: Capably delivers results through others, is good at establishing clear direction, and helps others achieve their best work. 
• Enablement: Challenges and supports others to create results while also developing new capabilities. 
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems, looking beyond the obvious to understand the root cause. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment to mobilize people to take action. 

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. 
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

#LI-AA #LI-Remote 

Role & Team

As our inaugural Senior Security Engineer, you will play a critical role in safeguarding Overstory’s systems, data, and reputation. Partnering closely with your manager - the Director of Information Security and Compliance - you will take ownership of our security and compliance posture, and define, implement, and continuously improve our security program.

You will lead initiatives across vulnerability management, compliance, and security operations, while acting as a trusted partner to engineering, product, and business teams. This role is ideal for someone who combines hands-on technical expertise with a strategic mindset and enjoys building scalable security practices in a growing company.

Time Zone Requirement: Eastern North America (NST, AST, EST)

What You’ll Do

• Own and evolve Overstory’s compliance program, ensuring ongoing alignment with SOC 2, ISO 27001, and other relevant frameworks
• Drive vulnerability management end-to-end, from detection to remediation, working closely with engineering teams to prioritize and resolve risks efficiently
• Design and improve security processes and controls across infrastructure, applications, and internal systems
• Lead security input in architecture and engineering decisions, helping teams build secure-by-design systems
• Oversee and improve identity and access management, endpoint security, and core IT security practices
• Own vendor security and third-party risk management, including assessments, risk evaluation, and mitigation strategies
• Lead audit readiness and execution for SOC 2 and ISO 27001, including control design, evidence collection, and auditor coordination
• Partner with customer-facing teams to handle security questionnaires and build scalable, high-quality response processes
• Contribute to security awareness and culture, mentoring others and raising the security bar across the organization

Skills & Experience

• 5+ years of experience in security engineering, security operations, or a related field
• Direct experience with security and compliance frameworks such as SOC 2 and/or ISO 27001, including audit processes
• Deep experience with vulnerability management, including tooling, prioritization, and remediation workflows
• Fluency working across cloud environments (AWS, GCP, or Azure) and modern SaaS ecosystems
• Experience with identity and access management, endpoint security, and IT/security operations
• Demonstrated ability to translate security risks into clear, actionable guidance for technical and non-technical stakeholders
• Demonstrable experience (or at a minimum a serious interest in) leveraging AI tooling to accelerate business impact.
• Strong written communication skills and are comfortable owning documentation and audit artifacts
• Demonstrable proactive, pragmatic mindset as well as capacity for balancing security best practices with business needs
• Experience working cross-functionally influencing without authority in a remote-first environment

Nice To Have

• Experience designing or improving SIEM, logging, and alerting pipelines
• Familiarity with compliance automation platforms (Drata, Vanta, Tugboat, etc.)
• Experience leading or owning SOC 2 / ISO 27001 audits
• Background in application or cloud security engineering
• Experience mentoring or guiding more junior team members

What We Offer

• Competitive, location-specific compensation and benefits
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

High-Level Overview

Benevity is seeking a Senior Governance, Risk & Compliance (GRC) Analyst to elevate our security governance, risk, privacy, and regulatory posture. In this senior role, you will drive the execution, innovation, and continuous improvement of Benevity’s GRC program. You will lead compliance activities, conduct risk assessments, contribute to third-party risk management, respond to client due diligence requests, support FINTRAC/AML obligations, and influence policies and controls that strengthen trust with our clients, partners, and stakeholders.

As a trusted advisor across teams, you will help ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements while fostering a culture of security, compliance, and accountability. You’ll also mentor junior members of the team, helping to grow Benevity’s next generation of security and compliance professionals, with a focus on developing proactive and innovative approaches to GRC challenges.

What you'll do:

Governance & Policy

• Contribute to the development, maintenance, and rollout of security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy approval, exception management, and attestation processes, actively seeking opportunities for process improvement and automation
  
  

Risk Management

• Lead and execute enterprise-wide risk assessments, including vendor and process-level reviews.
• Maintain and improve the risk register, track remediation activities, and support risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.
  
  

Compliance & Audit

• Lead audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Coordinate evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to streamline audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.
  
  

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory, Awareness & Mentorship

• Partner with business and technical teams to embed risk and compliance into projects and initiatives.
• Deliver reporting and insights (dashboards, risk metrics, executive summaries) for leadership.
• Lead Benevity’s Security Awareness & Training program, including the design, delivery, and continuous improvement of awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.
• Mentor and coach junior team members, providing guidance, feedback, and knowledge sharing to support their growth and development.

What you'll bring:

• 5+ years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or high-growth environment.
• Strong knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and CCPA/CPRA.
• Hands-on experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to manage policies, risks, audits, privacy, and vendor risk workflows.
• Proven success in conducting risk assessments, managing vendor risk/TPRM, maintaining risk registers, and driving remediation.
• Experience supporting client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to clearly communicate risk, security, privacy, and regulatory concepts to both technical and non-technical stakeholders.
• Strong organizational and project management skills with experience leading cross-functional initiatives.
• A demonstrated interest and track record in leveraging automation and AI to streamline GRC processes and enhance efficiency.
• Certifications such as CISM, CRISC, CISSP, CISA, or CIPM/CIPP are highly valued.

PURPOSE OF POSITION:

This position is responsible for coordinating and executing the internal audit at the IEM manufacturing plant/s.

ESSENTIAL FUNCTIONS:

• Conduct internal audits across departments to assess risk and control effectiveness
• Develop audit plans, scope, and objectives based on risk assessments
• Analyze financial and operational data to identify discrepancies or inefficiencies
• Prepare clear and concise audit reports with actionable recommendations
• Collaborate with management to implement corrective actions
• Monitor compliance with internal policies and external regulations
• Assist in the development and refinement of internal audit procedures
• Stay current with industry trends, regulatory changes, and best practices

COMPETENCIES:

• Skills: Must have strong Problem Solving and Analytical abilities. Strong organizational and communication skills, attention to detail, and the ability to work collaboratively with cross-functional teams. Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Software: Advanced proficiency with Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Technical Knowledge: Familiarity with quality management systems, CAPA processes, Lean manufacturing, continuous improvement initiatives and relevant regulatory standards (e.g., ISO 9001, ISO 14001, ISO 45001, AS9100).

EDUCATION AND EXPERIENCE:

• Education: Bachelor’s degree in business, engineering, or equivalent.
• Experience:
  • Minimum of 3-5 years of experience in a manufacturing or warehouse environment, preferably in a regulated industry.

• 2+ years of experience in auditing or related field
• Strong knowledge of auditing standards, risk management, and internal controls
• Excellent analytical, communication, and organizational skills
• Ability to work independently and handle confidential information with integrity

• Prior experience in Quality Control and/or Quality Assurance is strongly preferred.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

            Activities:         Sitting – 25%              

Walking/Standing – 75%

            Lifting:             Lift up to 50 lbs.

            Bending:          Must be able to bend, squat, and climb.

Vision:             Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands:       Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

If you are interested in applying for this position and meet the qualifications, please complete a Job Posting Application and return to Human Resources no later than, March 31, 2026.

Compensation: The hourly pay range for this position is C$ 31.00 - C$ 42.00

The Opportunity

This is the operational core of our global Finance function. You will own the close, the consolidation, the audit, and the reporting rhythm that turn a growing portfolio of acquired software companies into a coherent whole.

Banyan acquires vertical software businesses and holds them permanently. We don’t buy to flip. We buy to grow. That permanence shapes how we build Finance: it rewards investment in process, systems, and people that compound over years. You will inherit a function in motion, healthy and growing, and set the trajectory for the next layer of operational maturity across HQ and the operating companies.

You will lead a team across Controllership, Global Payroll, and ERP & Reporting, partner closely with FP&A, Tax, and Treasury at HQ, and work directly with Finance Directors at the operating companies.

Why Banyan

• A permanent-hold model changes how Finance is built. Most controllership leaders inherit a function being optimized for a sale or transition. Here, you’re building for the long arc: maturing close, consolidation, and reporting practices that compound with every acquisition we add. The work you do this year is still relevant five years from now.
• Real scale, real complexity, real velocity. Many legal entities globally. A growing collection of vertical software businesses, each with its own data and accounting nuances, rolling up into one coherent group. Acquisitions flow through the close on a regular cadence.
• Direct partnership with the CFO. You’ll operate as a thought partner, not a back-office function. The CFO is looking for someone who can translate the numbers into narrative, surface implications, and bring discipline to how Finance shows up across the group.

What You Own

• The global close and consolidation cycle. Own the monthly close across HQ and operating companies under US GAAP. The current close runs about ten days; the working target is five. You will set the path to get there, holding integrity as the floor.
• The year-end audit. Manage the external audit relationship and deliver a cleanly run year-end. Coordinate audit asks across HQ and operating companies. Hold the function to a standard an auditor can lean into.
• Group-level technical accounting. Bring deep US GAAP fluency, particularly around software industry topics. Translate technical positions into practical, operational outcomes. Partner with the CFO on judgment calls that need an executive view. You understand the grey, not just the rule.
• Standardization across operating companies. Partner with OpCo Finance Directors to align chart of accounts, reporting packages, close timelines, and day-to-day accounting practice as we continue to migrate operating companies onto a common ERP environment. Bring coherence without flattening what makes each business work locally.
• Controllership, Payroll, ERP & Reporting, and AR / AP leadership. Lead a team of approximately ten, including a Director of Controllership, a Director of Global Payroll, and a Head of ERP & Reporting. Hire, develop, and stretch the team. Build a culture of delegation, ownership, and accountability so the function scales without you becoming the bottleneck.
• HQ Finance partnership. Work alongside the VP, FP&A on reporting infrastructure; with Tax on compliance cadence; and with Treasury on cash and FX support. Bring connective tissue.
• Systems and automation. NetSuite is the group ERP, with adjacent close-management, AP, and expense tooling in place. Identify and introduce automation, AI, and system enhancements that create efficiency as the portfolio scales.
• Acquisition integration. Integrate newly acquired operating companies into the close and reporting rhythm. Make onboarding repeatable.

Who You Are

• An experienced controllership leader. 12+ years of progressive controllership experience, including approximately 5+ years in a senior Controllership role.
• Public-company-grade reporting rigor. You've operated in an environment where audit, internal controls, and disclosure discipline are taken seriously. Whether at a public company, a PE-backed platform with audited GAAP financials, or a leveraged credit reporting to an institutional lender group. Public-company background is welcome.
• Multi-entity, multi-currency, multi-jurisdiction consolidation. Required. You've owned a consolidation across 100+ legal entities, many currencies, and multiple jurisdictions. You know what breaks first when an acquisition lands in the close, and you know how to fix it permanently.
• A Big 4 (or comparable firm) foundation. Required. Big 4, or a strong, reputable firm equivalent.
• Software industry experience. Required. Either in-industry or as a software-focused practice at a public-accounting firm.
• Hands-on NetSuite experience. Required. NetSuite is the group ERP. We need someone who has worked in it directly, not someone planning to learn it on the job.
• Strong on technical accounting, with commercial sense. Deep US GAAP applied to software industry topics. You navigate technical positions and audit requirements fluently, and you balance the technical view with what is practical and operational.
• An “altitude” leader. You move from the close-cycle detail to the implications conversation with the CFO without losing either. You tease out the “so what”: not just what the numbers say, but what they mean and what should change because of them.
• A team leader who empowers and trusts. You hire well, develop people, hold a high bar, and run a team without needing to be in the middle of every detail.
• Humble and collaborative. Ego doesn’t show up in the work. You partner across functions without elbows.
• Energized by execution. You drive things to done. You don’t wait for a perfect playbook before you move. The pace is real, and it’s a reason strong operators thrive here.
• Intellectually curious about AI and automation. You evaluate tools. You bring an early-adopter mindset, even if you haven’t yet led a transformation program. AI is helpful here, not critical.

Strongly Preferred

• Private equity-backed, holdco, or serial-acquirer environment.
• Track record leading or supporting Finance systems improvements: NetSuite migrations or expansions, close-management tool implementations, AI-enabled tooling.
• Acquisition integration experience: volume of integrations matters more than complexity of any single deal.
• Experience compressing a close cycle.
• Global team experience, including managing or partnering with offshore teams

Location & Compensation

• Location: Toronto, ON, Canada (hybrid - 3 days / week in-office)
• Travel: periodic (~10%)
• Compensation: CAD $200,000-$250,000 base salary, excluding annual bonus and equity (when applicable). Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.

This position is for an active vacancy.

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To accomplish this mission, not only do we have to build/maintain a magical banking platform but must also develop and uphold the trust and safety of our customers and the financial industry. To contribute to this effort, we’re looking to hire a Senior Internal Auditor to support the efforts of our Internal Audit function at Mercury in the execution of our audit plan. You’ll help drive audits internally within Mercury as well as support audits being conducted externally by partners and third parties. Over time, you will become a subject matter expert on Mercury’s finance and accounting processes.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

• Assist in identifying, analyzing, and assessing risk throughout Mercury
• Scope and plan audits across finance and accounting functions.
• Conduct process walkthroughs and execute audit testing to confirm the design and operational effectiveness of internal controls
• Assess compliance with Mercury’s compliance obligations (regulatory reporting, financial reporting)
• Socialize, document, and report audit issues identified
• Collaborate with teams to develop appropriate action plans, track audit issue remediation, and conduct issue follow up testing
• Other duties as assigned

Some things that might make you successful in a role like this:

• Have experience scoping and planning new, complex audits  
• Have experience leading audit teams and coaching team members
• Be comfortable conducting walkthroughs, creating audit test plans, and executing internal controls testing
• Have experience in leading finance and accounting audits
• Knowledge and experience auditing SOX, GAAP, IFRS and other regulatory reporting requirements.
• Have experience working with financial services companies, and have a working knowledge of laws, regulations and risk management standards for financial services
• Have the ability to quickly grasp and understand complex business processes
• Be able to build relationships/partnerships and work cross-functionally to drive time-sensitive deliverables, issues tracking, and reporting
• Have excellent written and verbal communication skills
• Be able to manage their own schedule to ensure deadlines are met
• Be a self-starter, someone who likes to innovate and think about how we can do things differently to be more efficient and effective
• Obtained related certifications (CISA, CIA, CPA, etc)

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $165,500
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $149,000
• Canadian employees (any location): CAD $125,100 - $156,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MZ1

Lush is a global enterprise with more than 900 retail shops in 52 countries focused on producing creative and indulgent cosmetics and bath products using only the freshest organic fruits and vegetables, pure essential oils, and safe synthetics. We are dedicated to fair-trade sourcing, supporting sustainable communities, and giving back through our Lush Giving Products which donate 75% to grassroots organizations that support people, animals and the planet.

As Lush Handmade Cosmetics continues to grow and invest in integrated systems, we have formed a shared service approach to accounting for the organization. We are looking for a dynamic individual who can play a key role in evolving and improving that structure while delivering timely, accurate and relevant reporting. This position is responsible for managing a team, gaining an understanding of current processes, and leading the development of improvements to those processes.

In this role, you will lead a team that includes two Accounting Managers and one AP Manager as direct reports, with multiple indirect across accounting and AP that report into those managers. As a growing business, Lush needs people who can adapt and evolve with the needs of the business, analyze and interpret metrics, and translate strategy into behaviors that drive sales and improve profit. Our employees live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Assistant Controller, the Senior Accounting Manager undertakes the following RESPONSIBILITIES:

 Accounting and Financial Reporting:

• Responsible for the preparation and review of accurate financial reporting for North America (Canada, USA) as it relates to manufacturing and retail operations.
• Own month-end/ year-end close governance and execution, including close calendar ownership, deliverable tracking, and on-time completion.
• Lead the monthly review process, including balance sheet review, income statement analysis, and ensuring reconciling items are understood, resolved, and appropriately escalated.
• Partner cross-functionally with FP&A, Payroll, Tax, and AP leadership to ensure complete and accurate close inputs and outputs.
• Support planning activities by providing high-quality actuals and close insights that feed budgeting and forecasting (for example, trend analysis, key drivers, and variance explanations).

Audit, Group, and External Reporting  Leadership

• Facilitate the year-end audit end-to-end for the North America scope: develop the audit timeline, coordinate internal readiness, and serve as the primary point of coordination for auditor requests.
• Lead audit coordination and governance: partner with external auditors to align timelines, manage deliverables across stakeholders, remove blockers, and escalate risks early to ensure audit deadlines are met.
• Connect auditors to the right process owners, coordinate walkthroughs and inquiries, and ensure follow-ups are tracked through to completion.
• Lead the identification, escalation, and resolution of complex accounting and reporting matters, including performing technical accounting research, documenting conclusions, and aligning stakeholders on the path forward.
• Own technical accounting memo ownership where needed to support audit, external reporting, and internal decision-making.
• Provide support to the tax team as it pertains to statutory requests and tax audit support (IRS/CRA and sales tax audits, corporate tax support as needed).
• Support reporting needs to stream owners and UK head office as applicable.

Business Partnering and support:

• Maintain strong working relationships across the business to promote alignment and efficient issue resolution.
• Gain a thorough understanding of stakeholder expectations and leverage accounting resources and knowledge to meet those expectations.
• Develop, analyze, and interpret statistical and accounting information to support reliable decision-making.

• Provide support to the tax team as it pertains to IRS/CRA & sales tax audits, transfer pricing, corporate taxes and any other ad hoc statutory requests.
• Assist with reporting to stream owners and head office in UK where applicable

Process Improvement and Controls:

• Review current accounting processes and identify areas for improvement, standardization, automation, and risk reduction.
• Develop, implement, and maintain procedures, controls, and documentation to create time savings and improve consistency across business units.

People Leadership, Coaching, and Development:

• Set clear expectations and measurable performance standards for the team (close quality, timeliness, reconciliation rigor, audit readiness, and control adherence).
• Coach and develop managers on delegation, review standards, and running an effective operating cadence (weekly priorities, close kickoffs, post-close retrospectives, and structured escalation).
• Build bench strength through cross-training and documented back-ups for critical close, cash forecasting, hedging, and audit coordination tasks.
• Drive role clarity and capability development across the team through recurring 1:1s, targeted feedback, and training plans that improve technical depth and execution over time.
• Ensure the AP function is appropriately governed through the AP Manager (day-to-day ownership sits with the AP Manager; this role focuses on close linkage, controls, and cash forecasting inputs).

You bring the following QUALIFICATIONS:

• Chartered Professional Accountant or equivalent with 7+ years progressive accounting experience post-designation
• Proven experience in high growth multi-national ecommerce and multi-location in the retail or manufacturing industry.
• Proven ability to ensure efficient and accurate day to day accounting tasks are completed while maintaining a view and leading the progress towards the longer-term needs of the business.
• Proven success in training, development of others, and leading and building strong, stable, high-performing teams.
• Accustomed to, and ability to deliver results within a highly seasonal, high pressure production environment.
• Self-motivated and results oriented
• Strong knowledge of or ability to learn and understand business system processes at a detailed level.
• Broad knowledge of information system development processes with a focus on financial, distribution and manufacturing.
• Able to travel domestically and internationally

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

#LI-IS1 #LI-Hybrid

Job Type: 20-Month Contract, Full Time. Hybrid (3 days in-office)

Location: Must be located in or around Toronto, Ontario. 

• Office location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Recruitment Process Overview:

*Remote — United States or Canada*

Who We Are

Thanx is a leading loyalty and guest engagement platform that empowers regional and national restaurant brands to grow customer lifetime value. Our platform combines lifecycle marketing automations with innovative loyalty tools, focusing on access, status, and personalization instead of rote discounts. Powered by our proprietary credit card tokenization technology, Thanx captures accurate purchase data at scale, driving our CRM suite and powering high-conversion ordering experiences on both web and app. We were honored as one of Nation’s Restaurant News’ "2020 Power List" top 50 innovators in food service.

Backed by over $30M in investment from industry-leading VCs like M33 Growth, Ribbit Capital, and Sequoia Capital, Thanx has a thriving culture of trust, autonomy, and internal growth. Our values — Think Boldly, Execute Reliably, Focus on What Matters, Lead Virtually, Encourage Diverse Perspectives, and Say “Thanx” Genuinely — are key to our success, resulting in strong employee tenure and an impressive alumni network.

About the Role

We’re looking for a highly organized, detail-oriented Staff Accountant to support our Finance team. This role is ideal for someone with early-career experience who is ready to take on more ownership and expand their exposure across the full accounting cycle.

You will play a key role in day-to-day accounting operations across accounts payable, accounts receivable, and general ledger processes, while gaining hands-on experience in month-end close, reporting, tax, and audit. You’ll also partner cross-functionally to support revenue-related workflows and ensure accuracy across financial and operational systems.

We’re especially excited about candidates who are interested in leveraging automation and emerging AI tools to improve efficiency, reduce manual work, and help modernize accounting processes as we scale.

What You’ll Own

Core Accounting Operations

• Manage accounts payable processes, including invoice review, coding, and vendor coordination
• Support accounts receivable, including billing, payment tracking, and resolving discrepancies
• Assist with collections efforts and partner with internal teams on outstanding balances
• Maintain accurate financial records and ensure proper documentation

Revenue & Systems Support (Salesforce)

• Partner with Finance and GTM teams to support billing and revenue workflows tied to Salesforce
• Ensure accuracy and completeness of customer, contract, and billing data across systems
• Assist in reconciling data between Salesforce and accounting systems to support revenue reporting
• Help improve processes and data integrity across revenue and finance systems

Month-End Close & Reporting

• Prepare journal entries and perform account reconciliations
• Support and gradually take ownership of portions of the monthly close process
• Assist in preparing financial reports and internal reporting packages
• Help ensure accuracy and completeness of financial data

Tax & Audit Support

• Assist in preparing schedules and documentation for tax filings
• Support external audits by organizing records and responding to auditor requests
• Help maintain compliance with accounting policies and internal controls

Systems, Automation & Process Improvement

• Maintain accuracy of accounting systems and financial data
• Identify opportunities to automate workflows and reduce manual processes using tools and AI
• Support implementation of process improvements across accounting and revenue operations
• Document accounting workflows and ensure processes are consistently followed

What We’re Looking For

• 1–3 years of accounting, finance, or related experience
• Bachelor’s degree in Accounting, Finance, or a related field
• Strong understanding of basic accounting principles (GAAP exposure preferred)
• Experience supporting AP, AR, or general ledger processes
• Experience working with or supporting CRM systems (Salesforce preferred)
• Proficiency in Excel or Google Sheets (required)
• Interest in automation, systems, or AI tools to improve workflows
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Clear communication skills and ability to work cross-functionally

What Success Looks Like

• Accounting operations (AP, AR, reconciliations) are completed accurately and on time
• Revenue-related data across Salesforce and accounting systems is accurate and reliable
• You take ownership of portions of the month-end close process
• Financial data is organized, consistent, and audit-ready
• You proactively identify opportunities to automate and improve accounting processes

Leveling & Location:

Thanx uses structured internal levelling and location-based compensation. Final levelling and compensation are determined through the interview process based on experience, scope, and work location, and any offer will align with the appropriate range.

Application Process:

• This position is an existing vacancy.
• We may use artificial intelligence (AI) tools to assist in screening or assessing applications; human review will always remain part of the process.

Ready to change your life? Apply now!

We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Thanx will consider qualified applicants with arrest or conviction records for employment in a manner consistent with local requirements.

The Opportunity

We are seeking a highly motivated Manager of Food Safety and Quality Assurance to join our team and play an integral role in strengthening our food safety culture and protecting the integrity of the Open Farm brand.

Reporting to the Senior Director of Food Safety, Quality, and Regulatory, this role is responsible for developing, implementing, and maintaining robust food safety and quality systems across Open Farm’s supply chain and co manufacturing network. The Manager will ensure that all products consistently meet our premium quality standards, regulatory requirements, and certification commitments, while supporting compliance across North America and applicable export markets. This role will partner closely with Operations, Supply Chain, Product Development, and external manufacturing partners to drive alignment, continuous improvement, and consistent execution.

The ideal candidate is detail oriented, proactive, and deeply committed to food safety and quality excellence. This role is critical to upholding the trust our customers place in Open Farm by ensuring every product reflects our commitment to transparency, safety, and responsible sourcing, helping deliver safe, high quality nutrition for pets.

What You Will Own and Drive

Food Safety Program Management 

• Maintain and enhance Open Farm's food safety programs, including HACCP plans, GMPs, allergen management, sanitation standards, and recall/traceability protocols
• Lead readiness for and management of third-party audits (SQF, BRCGS, or equivalent) across co-manufacturing partners
• Monitor and respond to food safety incidents, conducting root cause analysis and implementing corrective and preventive actions (CAPAs)
• Maintain current knowledge of FSMA regulations and ensure ongoing compliance across all applicable facilities and suppliers 

Quality Assurance & Supplier Management 

• Establish and enforce quality standards for raw materials, packaging, and finished goods in partnership with co-manufacturers and ingredient suppliers
• Conduct supplier qualification audits, review COAs, and manage ongoing supplier performance scorecards
• Review and approve product specifications, formulations, and changes in collaboration with R&D and Procurement
• Manage incoming material inspection programs and finished goods release protocols 

Co-Manufacturing Oversight 

• Serve as the primary FSQA contact for co-manufacturing partners, building strong relationships and driving continuous improvement
• Conduct on-site facility visits and audits; evaluate compliance with Open Farm's quality expectations and applicable regulations
• Review and approve co-manufacturer food safety plans, sanitation programs, and quality documentation 

Consumer & Regulatory Compliance 

• Support the management of consumer complaints, trending data, and escalations; identify systemic issues and drive resolution
• Maintain documentation and records required for regulatory submissions and market authorizations 

Cross-Functional Collaboration & Continuous Improvement 

• Partner with Co-Manufacturing, Procurement, R&D, and Customer Experience teams to embed quality thinking into product development and supply chain decisions
• Develop and deliver FSQA training programs for internal teams and co-manufacturing partners
• Build and track KPIs related to quality, food safety, and supplier performance; report regularly to senior leadership
• Lead or contribute to continuous improvement initiatives that reduce defects, waste, and risk across the supply chain 

What you bring to the table:

Education & Experience 

• Bachelor's degree in Food Science, Microbiology, Animal Nutrition, or a related field
• 5+ years of progressive experience in food safety and quality assurance, preferably in pet food, human food, or a regulated consumer goods environment
• Direct experience managing co-manufacturing or contract manufacturing relationships
• Hands-on experience with HACCP plan development, internal auditing, and third-party certification programs (SQF, BRCGS, or equivalent) 

Technical Knowledge 

• Strong working knowledge of FSMA (Preventive Controls for Animal Food), AAFCO guidelines, CFIA regulations, and FDA requirements as they apply to pet food
• Familiarity with dry kibble, wet/canned, freeze-dried, and raw pet food manufacturing processes is a strong asset
• Experience with ERP systems and quality management software 

Skills & Competencies 

• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills; comfortable presenting to internal stakeholders and external partners
• Collaborative and solutions-oriented with the ability to influence cross-functional teams without direct authority
• Comfortable with ambiguity and able to build structure in a scaling, entrepreneurial environment
• Willingness to travel to co-manufacturer and supplier facilities as needed (estimated 10–20%) 

Preferred Qualifications 

• PCQI (Preventive Controls Qualified Individual) certification
• SQF Practitioner or Lead Auditor certification
• Experience in a brand-owned, co-manufactured supply chain model
• Passion for pet health, sustainability, and responsible sourcing — aligned with Open Farm's mission 

What We Offer You — It’s the Perfect Package

• An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company alongside thoughtful and passionate individuals.
• Competitive compensation and a full suite of benefits, including a monthly pet feeding program for someone who loves to keep their pet well-fed year-round.
• Great office culture (with numerous adorable pets!) where your pet interrupting a video call or meeting is the norm.
• Comprehensive healthcare coverage and RRSP plans with company match.
• Discounted food, apparel, and insurance for your furry family members.
• PTO plus company-wide wellness and personal days to support your well-being.
• Volunteer days to give back to our community.

Hybrid Work  

At Open Farm, we believe in the power of collaboration, meaningful connections, and enjoying our work together—furry friends included! That’s why we’ve adopted a structured hybrid approach that allows you the benefit of a reduced commute while still building strong workplace relationships. Currently, all employees are expected to be in the office two days per week at minimum, with Tuesday and Thursday as our anchor days. In addition to this, each month our Leadership team dedicates three consecutive days onsite to continue to foster alignment and connection across the team. During this time we expect everyone to join us in person to do the same. Please note: our hybrid approach may evolve over time as we adapt to the needs of our team and business.

Vacancy Type: New Vacancy