We are seeking a seasoned Manager of Revenue Accounting to be a key leader on the Global Controllership team. This role is responsible for owning the end-to-end revenue recognition function under ASC 606, partnering cross-functionally with Sales, Revenue Operations, Legal and FP&A. The Manager, Revenue Accounting plays a critical part in ensuring accurate financial reporting, strong internal controls, and compliance with accounting standards across multiple jurisdictions. The ideal candidate combines technical accounting expertise with strong leadership skills and thrives in a fast-paced, high-growth environment. 

This role is open to remote-applicants in Canada (in Provinces where we can hire legally). 

WHAT YOU’LL DO: 

• Own the monthly revenue close process, including preparation and review of journal entries for subscription, usage-based, and professional services revenue under ASC 606 
• Perform and review SSP (standalone selling price) analysis; oversee the SSP framework and allocation methodology for multi-element arrangements 
• Review and interpret non-standard customer contracts; work with Legal and Contract Operations to assess revenue impact and document technical accounting memos
• Partner with Billing and Order-to-Cash teams to ensure system data integrity in Salesforce, Nue, Zuora, and NetSuite 
• Ensure accuracy of revenue and expense recognition on contracts with partners.
• Support external audit procedures; serve as primary contact for revenue-related PBC requests and auditor inquiries 
• Drive continuous improvement in revenue accounting processes, controls, and system automation 
• Support the preparation of revenue-related disclosures in financial statements
• Develop, and update the company's Revenue Recognition Policy in response to new deal structures or business model changes 
• Manage intercompany revenue sharing and bundled sales 
• Develop training on revenue recognition rules, policies and practices to present to Sales and other departments within the organization 
• Manage direct reports including hiring selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I. 
• Track revenue sharing on projects with partners and related invoices
• Partner with the Finance team on strategic initiatives, system implementations, and other special projects as required.

WHAT YOU’LL NEED: 

• Bachelor's degree in Accounting, Finance, or related field; CPA designation is required
• 8+ years of progressive accounting experience, with at least 2 years focused on revenue accounting in a SaaS or technology company 
• Public accounting experience in the technology/software sector is preferred
• Deep working knowledge of ASC 606 and its application to complex SaaS arrangements (multi-element, variable consideration, contract modifications)
• Proficiency with NetSuite or comparable ERP; experience with Zuora, Salesforce CPQ, or similar billing platforms strongly preferred 
• Demonstrated ability to write technical accounting memos and communicate positions to auditors 
• Strong analytical skills and high attention to detail; able to manage competing month-end deadlines 
• Strong knowledge of internal controls and best practice accounting processes.
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals. 
• Play to Win: Capably delivers results through others, is good at establishing clear direction, and helps others achieve their best work. 
• Enablement: Challenges and supports others to create results while also developing new capabilities. 
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems, looking beyond the obvious to understand the root cause. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment to mobilize people to take action. 

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. 
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

#LI-AA #LI-Remote 

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Why Join Levio?  

• Work on complex, high impact digital transformation projects  
• Collaborate with experienced, multidisciplinary teams  
• Continuously develop your technical and professional expertise  
• Enjoy flexibility, autonomy, and a strong people first culture  
• Be part of an organization that values diversity, inclusion, and innovation  

Role and Responsibilities 

Privacy & Data Protection Architecture 

• Define and maintain enterprise privacy-by-design and privacy-by-default architectures. 
• Architect data protection controls across applications, infrastructure, cloud, and data platforms. 
• Establish standards for data classification, handling, retention, archiving, and secure destruction. 
• Ensure consistent application of data protection controls across on-premise, cloud, and hybrid environments. 

Regulatory & Governance Leadership 

• Architect privacy governance frameworks aligned with GDPR, Quebec Law 25, PIPEDA, and ISO/IEC 27701. 
• Define control baselines, assurance mechanisms, and compliance monitoring models. 
• Support executive decision-making related to privacy risk, compliance posture, and regulatory exposure. 
• Collaborate with legal, internal audit, and GRC teams to ensure regulatory alignment. 

Data Security & Risk Management 

• Architect encryption, key management, and secrets management strategies. 
• Define data loss prevention (DLP) architectures and monitoring mechanisms. 
• Ensure strong access controls and segregation of duties for sensitive data. 
• Lead privacy risk assessments for complex systems, cloud platforms, AI solutions, and analytics environments. 

Data Lifecycle & Enterprise Integration 

• Architect solutions for data discovery, data mapping, and records of processing activities (RoPA). 
• Ensure privacy requirements are integrated into SDLC, DevSecOps, and data engineering pipelines. 
• Support privacy requirements for AI, machine learning, and advanced analytics use cases. 
• Ensure auditability, traceability, and accountability of data usage. 

Third-Party & Cloud Data Protection 

• Define architectures for secure data sharing with third parties and vendors. 
• Establish data protection requirements for outsourcing, SaaS, and cloud providers. 
• Architect controls for cross-border data transfers and data residency requirements. 

Incident & Breach Management (Privacy Context) 

• Support design of data breach detection, response, and notification processes. 
• Act as senior advisor during privacy incidents and regulatory reporting. 
• Ensure evidence collection and documentation meet regulatory expectations. 

Leadership & Advisory 

• Act as the senior subject matter expert for data protection and privacy architecture. 
• Mentor privacy analysts, GRC professionals, and security architects. 
• Communicate privacy risks, architectural decisions, and mitigation strategies to executives and boards. 
• Represent the organization with regulators, auditors, and external stakeholders when required. 

Qualifications and Experience 

• Deep expertise in data protection and privacy-by-design principles. 
• Strong understanding of privacy regulations and standards: GDPR, Quebec Law 25, PIPEDA, ISO/IEC 27701 
• Ability to design enterprise data protection architectures across: Applications, Databases, Cloud platforms, Data lakes and analytics environments 
• Expertise in data classification, data mapping, and records of processing activities (RoPA). 
• Strong knowledge of data security controls: Encryption (at rest, in transit, and in use), Key management systems (KMS, HSM), Tokenization, anonymization, and pseudonymization, Data Loss Prevention (DLP) 
• Experience architecting identity and access controls for sensitive data: Role-Based Access Control (RBAC), Attribute-Based Access Control (ABAC), Privileged Access Management (PAM) 
• Ability to design data retention, archiving, and secure data destruction strategies. 
• Familiarity with cloud-native data protection and governance tools: Azure Purview / Microsoft Purview, AWS Macie, Google Cloud DLP
• Experience integrating privacy and data protection into: DLC and DevSecOps pipelines, Data engineering and analytics workflows
• Ability to assess privacy risks in AI, machine learning, and large-scale data processing systems.
• Strong understanding of logging, monitoring, auditability, and evidence collection.
• Experience with privacy management and GRC platforms: OneTrust, TrustArc, ServiceNow GRC
• CIPP/E, CIPP/C, CIPM, ISO/IEC 27701 Lead Implementer / Lead Auditor, CDPSE, CISSP (an asset)

Compensation (Ontario)  

The salary range provided reflects a good faith estimate based on factors such as experience, technical expertise, location, and relevant certifications. Final compensation will be determined according to the specific circumstances of each candidate. 

Estimated salary range: $110,000 to $150,000 per year. 

This posting is a current hiring need.

Benefits and Work Environment  

Levio offers a comprehensive and flexible benefits package designed to support your professional growth and personal wellbeing, including:  

• 4 weeks of cumulative vacation starting from day one  

• Flexible working hours  

• Professional Development Allowance (PDA) for training, computer equipment, and physical activities  

• Training tailored to your areas of expertise  

• Registered Retirement Savings Plan (RRSP) with employer contribution up to 3% of gross salary  

• Modular group insurance plan 

• Public transportation or parking reimbursement when required  

• Referral bonuses  

• 11 statutory holidays  

• Personal days  

• An active social life (5to7 events, social club, healthy snacks, coffee, and more)  

Position Details  
 

• Employment type: Full time, permanent  
   

Notice on the Use of Artificial Intelligence in Recruitment 

We use AI enabled tools to help sort and review applications based on job related criteria. Final decisions regarding candidate progression are always made by a human recruiter. 

Employment Equity  

Levio subscribes to the principle of employment equity and applies an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.  

We value diversity and inclusion and are committed to creating a healthy, accessible, and rewarding work environment that highlights the unique contributions of our employees. Accommodations are available upon request for candidates participating in all aspects of the selection process.  

About the Team

The Canadian DoorDash Customer Growth team focuses on building differentiated consumer experiences and supporting our Restaurants, New Verticals, and Ads & Promotions businesses. Our team's goals are to build an increasingly personalized in-app experience, create memorable consumer moments by leveraging relevant use cases, and unlock sustainable growth for DoorDash Canada. Our team provides an exciting opportunity to collaborate to create impact and be part of a global company that is evolving how local economies grow. 

About the Role

The Strategy & Operations Associate role is for self-motivated, curious, and ownership-minded individuals who think through a customer-first lens, thrive on solving complex problems using data, collaborate across all levels of the organization, and execute their ideas efficiently.

The candidate will be a key contributor to the Consumer Experience team, primarily responsible for building the in-app merchandising experience for strategic bets across DoorDash Canada. The scope will include supporting key campaigns by creating the right experiences and strategies for customer growth, leveraging data to optimize existing and new initiatives. Success will be measured on the ability to support and hit OKRs as they relate to the above.

This role will be part of the Customer Growth team and report to the Strategy & Operations Manager. 

You’re excited about this opportunity because you will…

• Build - You are excited to work on something that hasn't been done before. Your job will include building experiences and launching plans from the ground up.
• Strategize - Develop DoorDash's path to excellence using first principles & empathy, identify trends that emerge and know when to double down and when to try something new.
• Experiment - Use data to run tests on everything from promotional campaigns to new in-app creative assets.
• Analyze - Assess the operational and financial impacts of your decisions and iterate given insights. Continuously seek new improvements that can be made to the experience leveraging performance data. 
• Collaborate - Work with a variety of teams including marketing, merchant, product, engineering, finance and analytics to execute on plans.

We’re excited about you because…

• You thrive both as a generalist and specialist who can build the overarching strategy and dive deep into specific issues & processes to drive continuous improvement
• You are a self-starter who is biased towards action and excels in a fast-paced environment and evolving business
• You are comfortable with ambiguity and bring structure, organization, and focus to your work and cross-functional teams, including product, marketing, finance, and legal
• You are a problem solver and can identify the core problem and determine hypotheses with proposed solutions
• You are comfortable using SQL to analyze data and create new data tables, are able to build dashboards to track key metrics, and can build high-level financial models 
• You have 2+ years of experience in strategy, operations, product, digital marketing, growth, investment banking, consulting or other related areas

Nice to Haves

• You have experience using Figma/ Adobe After Effects to develop creative assets
• You have experience using Claude Code

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about – helping grow business and the communities that support those businesses.

About the Role

We’re looking for a business-savvy operator with a strong bias toward action to lead DoorDash Canada’s expansion and marketplace performance. As the national expansion lead, you’ll blend strategic thinking with operational excellence to identify growth opportunities, build strong internal partnerships, and improve customer and merchant experiences across the country.

This role requires a proactive self-starter who thrives at the intersection of data, process management, and execution. Whether analyzing performance metrics for a new launch or engaging with cross-functional partners, you’ll uncover ways to improve market performance. Expansion is core to DoorDash Canada's growth, and we need someone who can apply best practices and right-size them for local geographies to ensure we are building a lasting product for our customers.

We’re seeking someone who’s data-driven, a hands-on operator, relationship-oriented, and eager to make a tangible impact by positioning DoorDash as Canada's top platform.

You’re excited about this opportunity because you will…

• Own and execute the Canada expansion strategy: Build and execute a national roadmap focused on increasing our footprint while ensuring launch markets perform to expectations through rigorous marketplace management.
• Tactically run end-to-end execution: Lead the expansion lifecycle from initial strategy and buy-in through to execution, ensuring every launch is set up for long-term success.
• Right-size best practices: Apply proven operational frameworks while localizing strategies based on the specific marketplace dynamics of diverse Canadian cities.
• Lead cross-functional collaboration: Act as the connective tissue between the expansion team and DoorDash’s commercial units, surfacing insights and co-developing strategies that support national growth.
• Build strong internal relationships: Partner effectively with stakeholders across Dasher, Sales, Merchant, and Marketing teams to ensure a unified approach to marketplace health.
• Act like an Owner: Take full ownership of the success of our growth markets, with the autonomy to test, iterate, and scale what works across the country

We’re excited about you because you have…

• Are a builder and connector: You see opportunities where others see roadblocks. You’re energized by building systems from the ground up and forming lasting relationships along the way
• Have an operational mindset: You understand how to identify, scope, and execute high-impact initiatives, and you know how to align internal stakeholders to get things done.
• Thrive in ambiguity and autonomy: You’re comfortable setting your own direction, testing and learning as you go, and staying laser-focused on outcomes.
• Are operationally sharp and analytically driven: You turn insights into action and know how to measure and report on impact in a fast-moving environment.

Qualifications

• 4+ years of experience in business development, consulting, strategy, startups, or operations
• Demonstrated experience working cross-functionally with commercial teams
• Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution
• Strong communication skills, with the ability to influence across various stakeholders and levels of the organization
• Proficient in Excel/Google Sheets and SQL; comfortable making decisions grounded in data
  
  

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

On the Restaurant Success team, we develop DoorDash partners to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reach new heights, while accommodating the variable needs of our partners.

About the Role

As an SMB Business Development Executive - Retention, you will lead high-impact negotiations with SMB-managed merchants during pivotal partnership moments – including renewals, churn threats, and exclusivity discussions. You will own complex deal conversations end-to-end balancing merchant needs with DoorDash’s strategic priorities to drive outcomes that support long-term retention and revenue growth.

This role requires strong commercial judgement, executive presence, and deep understanding of restaurant economics. You’ll work autonomously while partnering closely with cross-functional teams and senior leadership to develop compelling proposals, influence strategy, and scale insights across the broader business.

You will report to the Manager of Eastern Canada within our Canadian SMB Restaurant Success organization. We expect this role to be hybrid, with time split between working in-office, traveling to merchants, and working from home.

You’re excited about this opportunity because you will…

• Own complex negotiations: Lead deal conversations from discovery through close during renewals, exclusivity discussions, and churn-risk situations
• Drive cross-functional alignment: Partner with account owners, product, local market teams, strategic finance, legal, and others to build strong merchant proposals
• Present with influence: Develop and deliver compelling presentations that clearly articulate DoorDash’s value and advocate for long-term partnerships
• Engage senior leadership: Collaborate with internal leaders throughout the deal lifecycle and contribute insights that shape broader GTM strategy
• Operate with urgency and autonomy: Navigate ambiguity, move quickly, and exercise sound judgment while maintaining high quality and rigour
• Build for scale: Contribute to the evolution of Canada SMB Restaurant Success strategy, processes, and playbooks as the business grows

We’re excited about you because you have…

• 4+ years of experience in business development, account management, strategic sales, or a related role involving complex negotiations and senior stakeholder engagement.
• Strong understanding of the restaurant industry and merchant economics, including profitability and P&L drivers
• Executive presence with the ability to build rapport quickly and influence stakeholders at all levels
• Proven negotiation and objection-handling skills, particularly in renewal, retention, or partnership-focused deals
• Data-driven mindset with the ability to translate insights into clear, commercially sound recommendations
• Comfort collaborating closely with cross-functional partners and senior leadership throughout the deal lifecycle
• Ability to operate autonomously in fast-changing, ambiguous environments while maintaining high quality and rigour

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Analytics team is looking for Data Analysts and Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash.

About the Role

Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience. 

We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!

You're excited about this opportunity because you will…

• Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
• Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
• Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
• Identify and measure levers to help move essential metrics and make recommendations
• Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering and set priorities
• Be excited to travel to meet with business partners and the teams in each market

We're excited about you because… 

• 3+ years of experience in data analytics, consulting, or related role
• The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
• The determination to initiate and lead/own strategic projects to completion with a cross-functional team
• Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
• Proficiency in at least one programming language (Python, R,...)
• Expertise with SQL queries, ETLs, etc… 
• Proficiency in one or more analytics & visualization tools
• Experience building and training statistical and machine learning models (classifiers, regression models...)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Go To Market Technology (GTMT) organization enables the growth and productivity for DoorDash Go-To-Market teams with reliable data, intelligent workflows, and frictionless experiences that move at the speed of DoorDash. We build systems that streamline business processes to be nimble and effective while serving the needs of our Merchants and Customers.

About the Role

We’re looking for a new Director of Application Engineering to join our team in Toronto, Canada. This person will lead all technical aspects of the GTMT world, including admins and developers. You will:

• Manage and build a team of administrators and developers to lead technical design for our Salesforce implementation and associated applications including Salesforce as well as home-grown first party systems 
• Collaborate with our team of solution architects to ensure our overall design is aligned with our architectural roadmap and center of excellence
• Work daily with your team, product owners, and program managers to execute on project deliverables
• Manage the planning, capacity, and development schedule for all projects
• Set development processes and expectations that reinforce the commitment to change management, quality, and our software development lifecycle
• Execute and uphold our agile delivery methodology with transparency for all of our stakeholders
• Provide best practices and documentation to improve our operational efficiency; objectively measure project team performance and provide guidance to improve
• Develop and demonstrate new strategies that apply technology to resolve organizational challenges

You’re excited about this opportunity because you will…

• Build and lead a team of technical individuals to design and implement scalable enterprise solutions
• Be part of the creative process with the business stakeholder and our solution architects
• Lead technical design and contribute toward a scalable architecture for the Business Application team
• Work cross-functionally with other product management and engineering teams to execute on large scale vision
• Scale our development efforts and operations through improved processes and automation
• Support additional first- and third-party applications to drive holistic solutions for our business processes

What we’re looking for…

• 12+ years of delivering enterprise solutions on the Salesforce platform as well as first-party applications
• 4+ years of managing a globally distributed team that supports countries around the world 
• Deep knowledge of both Salesforce declarative and programmatic development features
• Prior experience of leading successful implementations related to Sales Cloud, Salesforce CPQ / CLM and provisioning integrations with backend systems. 
• 8+ years of managing multiple SCRUM teams in the capacity of an Application Engineering Manager or Team Lead
• A track record of delivering projects on-time by leveraging your experience in development processes, work estimation, and optimal resource allocation
• Passionate about scaling teams and growing individuals in their careers
• Excited to work in a rapidly changing environment
• Have the ability to manage multiple development teams simultaneously
• Strong presentation and technical writing skills to effectively communicate with other teams
• BA/BS/Masters in Business, Information Systems, Engineering, or other relevant fields

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash continues to grow in Canada and we are hiring an Engagement Manager to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash Canada.

About the Role

As an Enterprise Engagement Manager you will join a passionate team of high-functioning sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
• Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership. 
• Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
• Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.

We’re excited about you because you…

• Love working in client facing roles; you create and maintain long-term relationships.
• Are a problem solver at your core, with a strong bias for action.
• Are passionate about using analytics to build insights around problems and opportunities.
• Like rolling up your sleeves as much as you like the big picture.
• Are organized and pay attention to the details.
• Comfortable with a very fast pace and several competing priorities; we move quickly.
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
• Inspired by a challenge and push yourself to keep going when others back away.
• Hold a high bar from your contributions and those of the people you work with.
• Have strong AI fluency; ideally Claude Code experience

Qualifications

• 5+ years experience in account management, sales, business development or consulting.
• Excellent communication, presentation and interpersonal skills.
• Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
• A proven track record of driving growth.
• Management consulting, tech, or other analytically focused experience preferred

Nice to Haves

• Experience with marketplaces, operations or logistics.
• Experience with CRM software (ie. Salesforce).
• Bilingual in English/French

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We manage safety and security risk and provide value across the business through technology, and a people-first approach. Our team strives to always be in front and there for our people anytime, anywhere.

About the Role

The Physical Security Agent, Critical Incident Response Team (CIRT) is responsible for real-time monitoring, triage, and response to incidents that impact DoorDash’s global workforce, assets, and operations. You’ll serve as a front-line responder, analyzing alerts, coordinating response actions, and escalating issues according to established Global Safety & Security (GSS) protocols.

This role sits at the heart of DoorDash’s emergency response network — ensuring rapid, informed, and coordinated action during critical events such as natural disasters, workplace emergencies, or significant disruptions. Working closely with regional and global partners, you’ll help keep DoorDash’s people safe and operations running smoothly around the clock.

Key Responsibilities

Security Operations & Monitoring

• Monitor and assess alerts from global intelligence, safety, and security systems to identify potential threats or incidents
• Patrol and assess potential behavioral escalations or concerns
• Conduct routine lobby and facility patrols to ensure safety, security, and compliance
• Perform door, camera, and access point checks

Access Control & Visitor Management

• Manage employee and guest badging, including badge printing, activation, and access level assignments (experience with Genetec, Lenel S2, or similar systems)

Incident Response & Safety

• Triage incidents, determining severity and escalation requirements in accordance with CIRT standard operating procedures
• Act as the initial point of contact for incident reporting, ensuring information is captured accurately and escalated efficiently
• De-escalate situations involving employees, vendors, and guests as needed
• Support activation and execution of emergency response and crisis communication protocols

Employee Engagement

• Coordinate with internal teams (e.g., Workplace, HR, Legal, Comms, Operations) and external partners (e.g., law enforcement, emergency services) during incident response
• Disseminate timely situational updates and intelligence to relevant stakeholders

Asset & Inventory Management

• Maintain inventory, readiness, and restocking of first aid kits, AEDs, and other emergency response materials in coordination with Workplace teams
• Ensure emergency supplies are documented, tracked, and available to support incident response operations

Documentation, Compliance & Technology

• Maintain SOPs, post orders, incident reports, and audit records
• Ensure adherence to corporate safety, security, and compliance standards
• Maintain detailed logs, case notes, and documentation using Jira and other internal tools
• Participate in after-action reviews to improve process and operational efficiency

Events Support

• Support local events, executive visits, and executive protection details from an incident monitoring, coordination, and escalation perspective
• Coordinate with Workplace, Security, and event stakeholders to ensure appropriate safety coverage and response readiness
• Monitor events for emerging risks, incidents, or escalations and facilitate timely response as needed

Additional Duties

• Support after-hours, weekend, and holiday response as required by business needs
• Support special projects or operational needs as assigned
• Assist with credentialing, crowd flow, and safety monitoring during higher-volume office days or events
• Travel up to 5% as required for training or business support

Schedule & Work Environment

• On-site role, 40 hours per week
• Schedule may vary based on operational needs
• After-hours, weekends, and holidays as required by business needs

About You

• 2–4+ years of experience in emergency management, public safety, dispatch, GSOC, or related security operations environment
• CPR, First Aid, AED certification (current)
• Advanced First Aid training (EMT preferred) 
• Strong analytical and situational awareness skills — able to prioritize under pressure
• Exceptional written and verbal communication, particularly in high-stakes or time-sensitive situations
• Familiarity with incident management systems and communication tools (e.g., Everbridge, Dataminr, OnSolve, or similar)
• Calm and composed in emergencies, with strong problem-solving and judgment skills
• Willingness to work non-standard hours, including nights, weekends, and holidays
• Fluency in English required; additional language skills (Spanish, French, or Mandarin) a plus
• Bachelor’s degree or equivalent work experience in a relevant field (e.g., emergency management, criminal justice, homeland security)
• Great communication and relationship building skills

You’ll Love This Role If

• You thrive in high-tempo, real-time environments where every second matters
• You find purpose in helping protect people and operations from emerging risks
• You enjoy staying calm under pressure and making smart, quick decisions
• You value teamwork, precision, and continuous improvement

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This team was recently formed, and is seeking additional founding team members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with enterprise restaurants. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. 

About the Role

As an Enterprise Ad Sales Account Executive you will build partnerships that create tangible value for both DoorDash and merchants. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. .  

You’re excited about this opportunity because you will…

• Be a founding member of the DoorDash Ads & Promos team
• Lead end-to-end advertising conversations across a portfolio of enterprise restaurant advertisers
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business 

We’re excited about you because…

• You are a consultative seller with 5 - 10 years of experience in digital media 
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• Nice to Have: You have experience working directly with restaurant advertisers or similar

Why You’ll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 

We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash continues to grow in Canada and we are hiring a Senior Engagement Associate to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to an Engagement Manager Lead for DoorDash Canada.

About the Role

As an Enterprise Senior Associate you will join a passionate team of high-performing sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
• Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership. 
• Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
• Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.

We’re excited about you because you…

• Love working in client facing roles; you create and maintain long-term relationships.
• Are a problem solver at your core, with a strong bias for action. You are relentless about pursuing growth and opportunities. 
• Are passionate about using analytics to build insights around problems and opportunities.
• Like rolling up your sleeves as much as you like the big picture.
• Are organized and pay attention to the details.
• Comfortable with a very fast pace and several competing priorities; we move quickly.
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
• Inspired by a challenge and push yourself to keep going when others back away.
• Hold a high bar from your contributions and those of the people you work with.
• Have strong AI fluency; ideally Claude Code experience

Qualifications

• 3+ years experience in account management, sales, business development or consulting.
• Excellent communication, presentation and interpersonal skills.
• Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
• A proven track record of driving growth.

Nice to Haves

• Experience with marketplaces, operations or logistics.
• Experience with CRM software (ie. Salesforce).

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution.

About the Role

We are looking for a Senior Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. You will partner with teams across the business to support financial decisions that involve one of our various products by evaluating effectiveness and developing creative ways to grow the product.

You’re excited about this opportunity because you will…

• Conduct weekly reporting of financial performance of DoorDash’s Merchant business, forecast key financial metrics based on quantitative analysis of historical data.
• Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.
• Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Operations, Product, Sales) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments
• Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution  
• Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions.

We’re excited about you because…

• 4+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulting at a high-growth technology startup or well-established company
• Advanced Excel & financial modeling skills. Able to build robust financial models used by teams throughout the company, and to size the impacts of opportunities and business cases for pursuing new initiatives
• Basic SQL proficiency (or willingness to learn). Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Growth Design Lead to help build and champion a new growth function within Superette, the Creative Studio at DoorDash. You will oversee the development of world-class design that drives conversion for the business across various channels and elevates our established Design Language System. You’ll report into the Head of Design of the Superette team within our Marketing organization.

Responsibilities:

• Drive performance creative for Canada, partnering closely with Growth and Marketing to accelerate testing velocity and turn insight into high-performing assets that support acquisition efficiency and sustained growth.
• Design and iterate performance creative across channels (email, display, social media, paid search, in-app, etc.), contributing to Canada's refresh cadence.
• Produce bilingual creative (English and French), ensuring linguistic and cultural accuracy for both Canadian audiences.
• Design for A/B testing environments to optimize creative assets for maximum engagement and conversion rates.
• Contribute to repeatable systems and modular asset frameworks that increase output without adding production drag — enabling faster cycles and smarter experimentation across the Canada market.
• Translate data insights and user feedback into actionable design strategies to enhance user engagement.
• Work closely with product, marketing, and brand teams to ensure design cohesiveness across campaigns and channels.
• Stay updated on industry trends, competitors, and best practices in growth marketing and design.

Qualifications:

• 5+ years of experience in visual design, digital marketing design, or similar roles, with a focus on growth marketing and user acquisition.
• Bilingual in English and French — professional proficiency; ability to produce and adapt marketing creative for both languages.
• Proficiency with tools like Figma, Adobe Creative Suite.
• Strong expertise in creating illustrations that bring marketing concepts to life with creative narratives.
• Strong understanding of design principles, typography, color theory, and branding with a portfolio showcasing performance-based design work.
• Experience working with performance marketing teams, including designing for A/B tests and data-driven creative development.
• Solid understanding of information hierarchy and customer journey mapping in the context of marketing campaigns.
• Ability to balance creative vision with performance data to produce high-converting designs.
• Strong communication and collaboration skills with the ability to present ideas clearly to stakeholders.
• Experience with motion design, 3D and/or video editing is a plus.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash is looking for top talent to play a pivotal role in growing our Canadian Enterprise Restaurants business!  This is an exciting opportunity for people who are excited about joining a fast-paced, start-up company, and play a pivotal role in growing DoorDash’s Canadian business.  Join our never-ending pursuit to further power economies in Canada and across the globe today!

About the Role

We are looking for a top-performing Enterprise Account Executive to help us land new partnerships and expand existing ones from among the top restaurant brands in Canada.  The ideal candidate will have a proven track record of success in sales, experience with (or a curiosity for) the Restaurant industry, and a natural motor for developing business.  You will develop winning proposals that maximize performance for both DoorDash and our restaurant partners, by collaborating with our cross functional partners and working directly with our Engagement Managers to identify opportunities to deepen and/or optimize existing partnerships.

You're excited about this opportunity because you will…

• Collaborate to Win. To successfully close on new business opportunities, you will work with our cross functional partners, including Finance, Selection, Merchant S&O, Marketing, and Ads & Promos to develop winning proposals that maximize performance for both DoorDash and our restaurant partners.
• Be an Owner. You will own the entire sales cycle from end to end for assigned opportunities, from insight through close, and lead internal and external communications as you go such that both the merchant and DoorDash are set up for success as the partnership moves into execution.
• Lead with Data. Both internally and externally, our partners are committed to data-based decision making, and to influence those decisions, you will develop and communicate strong business cases to effectively demonstrate growth potential.
• Seek Out New Opportunities. You will work directly with our Engagement Managers to deepen and/or optimize existing partnerships by converting insight to opportunity, and prospect off platform brands to help build pipeline for net new partners.

We're excited about you because you are… 

• Sales minded. You have experience independently owning sales conversations, building pipeline, and upselling.  You are a negotiator, having the ability to influence the decision making process and communicate opportunities for incremental value.
• Relationship-focused. You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You can see the world from both the DoorDash and Merchant POV, and understand how to find the common ground. 
• Agile. You can multi-task and manage through occasionally competing or shifting priorities, inherent to a fast-paced, start up culture.  Organization is key, and you like rolling up your sleeves and getting to the lowest level of detail as much as you love the big picture.
• Build with AI: You experiment with AI tools and ship practical workflows (automation, data enrichment, internal tools) - not just prompt writing - and can translate messy business problems into reliable, repeatable systems
• Technical.  You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
• Biased for Action. You have high standards and move both quickly and accurately; you hold a high bar from your contributions and those of the people you work with

Qualifications

• 4+ years of experience in management consulting, investment banking, client success, account management, or sales
• Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
• Expert communication and interpersonal skills

Nice to Haves

• Bilingual (proficiency in English and French) 
• High growth or early-stage startup experience
• Experience with marketplaces, operations, logistics or unit economics
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash is looking for a Strategy & Operations Senior Manager to help grow DoorDash’s International subscription business. We are seeking someone to join our team who can generate insights, conceptualize & test new products, and implement experiences that will reach millions of people around the world. DashPass is one of DoorDash’s fastest growing & highest priority businesses, meaning you’ll have the opportunity to make a big impact on the company at large.

About the Role

This role will own DashPass Canada business end-to-end, with the goal of building a best-in-class membership for the most engaged users on DoorDash. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail, author long-term strategy roadmaps and translate them into actionable plans to hit business OKRs, and make sure we never stop learning & executing. 

Our best Strategy & Operations Senior Managers have strong product vision, are equal parts analytical and creative, have exceptional interpersonal and relationship-building skills, and are willing to roll up their sleeves and do whatever it takes to make their business successful. They are also proven cross functional leaders who excel at influencing up and motivating a team towards a goal. 

You’re excited about this opportunity because you will…

• Strategize - Innovate and work on product strategy within the DashPass business
• Experiment – Use data-driven decision-making and sound business judgment to run tests on everything from new features to lifecycle programs to pricing 
• Analyze – Build models to evaluate the costs and benefits of various programs and experiments
• Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. 
• Build – Implement your ideas into scalable products and provide a world-class operation

We’re excited about you because…

• You have 8+ years of experience in strategy, product, analytics, growth operations or related; subscription business or retention marketing experience is a plus
• You can solve analytical problems quickly, and are experienced in SQL and/or Excel
• You have a track record of leading cross-functional initiatives, hitting goals, and succeeding in a team environment
• You have experience defining scope and vision from ambiguous problems 
• You enjoy solving different types of problems, and like thinking outside of the box. You like to learn new skills, and can apply them to your work quickly and independently. 
• You are an owner, meaning you take responsibility for outcomes, have experience being in the driver’s seat, and want to shape the vision and direction of the company
• You have a bias towards action, are scrappy, and can pivot when you learn new information
• You can influence and motivate people at all levels across a variety of job functions

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Finance & Strategy team accelerates the growth of our business by implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability, and defensibility of our business model. We're looking for people who can model the future, and collaborate to help carry projects from conception through execution.

We expect this role to be hybrid at our office in Toronto with some time in-office and some time remote. This role reports to a Senior Manager in our Finance & Strategy organization based in NYC.

About the Role

This role provides an impactful opportunity to drive finance business partnership and strategy at a hyper-growth company. We are looking for a Finance Manager who will help enable our Customer Support operations with efficient & cost-effective strategies to deliver a world-class customer experience on our platform. You will partner with teams across the business including Strategy & Operations, Analytics, Accounting, Product GMs, and Finance, covering our global customer support network spanning thousands of customer support agents and leveraging AI-enabled technology solutions. You will develop and own financial models and be a proactive presence to our business partners to evaluate opportunities to further improve the quality and cost of customer support on our platform. 

We are looking for a Manager who will help to build our team's strategy and ensure we are making efficient, data-driven decisions. You will become an expert in DoorDash business practices and develop a thorough understanding of how all the parts of the business fit together. A successful manager will be able to make recommendations that cater to our customers, merchants, and dashers to align with our overall financial and business goals.

You're excited about this opportunity because you will…

• Help us deliver a world-class customer experience and improve platform retention
• Analyze operational and financial data to identify cost drivers, efficiency opportunities, and emerging risks within the global support network
• Build and own financial models to inform strategic decisions, resource allocation, and investment prioritization for customer support operations
• Work with cross-functional partners to develop new processes and policies

We’re excited about you because…

• 6+ years of strategic finance, corporate finance, investment banking, or consulting experience in a high-growth technology sector
• Ability to influence cross functional partners at all levels
• Experience influencing financials for various teams and initiatives
• Advanced Excel and financial modeling skills. Able to build robust financial models used by F&S teams throughout the company
• Basic SQL proficiency (or strong willingness to learn)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.

About the Role

As a Sales & Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. You will report to the Director of International Ad Sales. 

You’re excited about this opportunity because you will…

• Be part of the growing DoorDash Ads & Promos team
• Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers
• Oversee the strategy for engaging with and selling to our largest partners
• Steer the development, adoption and scaling of CPG revenue
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business
• Develop long-term business plans alongside our partners for their multi-channel customer strategies
• Maintain pitch decks and sales content to help produce new business opportunities
• Create marketing campaigns; own post-campaign reporting
• Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses

We’re excited about you because…

• You are a consultative seller with 8+ years of experience in digital media 
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• Impact Motivated -- You have a natural desire to improve the overall business
• Curious -- You love digging into low levels of detail to extract insights
• Strategic -- You love to find the win-win in novel agreement structures to grow business with partners
• Diverse -- You are happy juggling many priorities concurrently

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.

About the Role

As a Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with business development, marketing, strategy & operations, analytics, and product to innovate on our future approach and solutions. 

You’re excited about this opportunity because you will…

• Be part of the growing DoorDash Ads & Promos team
• Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers
• Oversee the strategy for engaging with and selling to our largest partners
• Steer the development, adoption and scaling of CPG revenue
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business
• Develop long-term business plans alongside our partners for their multi-channel customer strategies
• Maintain pitch decks and sales content to help produce new business opportunities
• Create marketing campaigns; own post-campaign reporting
• Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses
• Mentor and manage account managers

We’re excited about you because…

• Have 6+ years of experience working in an account management role 
• You have 3+ years leading teams and people management
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• You're a builder at heart, passionate about creating processes, laying strong foundations, and developing playbooks.
• Impact Motivated -- You have a natural desire to improve the overall business
• Curious -- You love digging into low levels of detail to extract insights
• Strategic -- You love to find the win-win in novel agreement structures to grow business with partners
• Diverse -- You are happy juggling many priorities concurrently
• Bachelor's degree required, MBA or Masters Degree a plus
• Business Development and/or Partnerships experience
• Experience with Analytics and Presentation tools
• You have proficiency in analytics and visualization tools (e.g., Snowflake, Sigma, etc.)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

High-Level Overview

Benevity is seeking a Senior Governance, Risk & Compliance (GRC) Analyst to elevate our security governance, risk, privacy, and regulatory posture. In this senior role, you will drive the execution, innovation, and continuous improvement of Benevity’s GRC program. You will lead compliance activities, conduct risk assessments, contribute to third-party risk management, respond to client due diligence requests, support FINTRAC/AML obligations, and influence policies and controls that strengthen trust with our clients, partners, and stakeholders.

As a trusted advisor across teams, you will help ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements while fostering a culture of security, compliance, and accountability. You’ll also mentor junior members of the team, helping to grow Benevity’s next generation of security and compliance professionals, with a focus on developing proactive and innovative approaches to GRC challenges.

What you'll do:

Governance & Policy

• Contribute to the development, maintenance, and rollout of security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy approval, exception management, and attestation processes, actively seeking opportunities for process improvement and automation
  
  

Risk Management

• Lead and execute enterprise-wide risk assessments, including vendor and process-level reviews.
• Maintain and improve the risk register, track remediation activities, and support risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.
  
  

Compliance & Audit

• Lead audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Coordinate evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to streamline audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.
  
  

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory, Awareness & Mentorship

• Partner with business and technical teams to embed risk and compliance into projects and initiatives.
• Deliver reporting and insights (dashboards, risk metrics, executive summaries) for leadership.
• Lead Benevity’s Security Awareness & Training program, including the design, delivery, and continuous improvement of awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.
• Mentor and coach junior team members, providing guidance, feedback, and knowledge sharing to support their growth and development.

What you'll bring:

• 5+ years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or high-growth environment.
• Strong knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and CCPA/CPRA.
• Hands-on experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to manage policies, risks, audits, privacy, and vendor risk workflows.
• Proven success in conducting risk assessments, managing vendor risk/TPRM, maintaining risk registers, and driving remediation.
• Experience supporting client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to clearly communicate risk, security, privacy, and regulatory concepts to both technical and non-technical stakeholders.
• Strong organizational and project management skills with experience leading cross-functional initiatives.
• A demonstrated interest and track record in leveraging automation and AI to streamline GRC processes and enhance efficiency.
• Certifications such as CISM, CRISC, CISSP, CISA, or CIPM/CIPP are highly valued.

The Opportunity

This is the operational core of our global Finance function. You will own the close, the consolidation, the audit, and the reporting rhythm that turn a growing portfolio of acquired software companies into a coherent whole.

Banyan acquires vertical software businesses and holds them permanently. We don’t buy to flip. We buy to grow. That permanence shapes how we build Finance: it rewards investment in process, systems, and people that compound over years. You will inherit a function in motion, healthy and growing, and set the trajectory for the next layer of operational maturity across HQ and the operating companies.

You will lead a team across Controllership, Global Payroll, and ERP & Reporting, partner closely with FP&A, Tax, and Treasury at HQ, and work directly with Finance Directors at the operating companies.

Why Banyan

• A permanent-hold model changes how Finance is built. Most controllership leaders inherit a function being optimized for a sale or transition. Here, you’re building for the long arc: maturing close, consolidation, and reporting practices that compound with every acquisition we add. The work you do this year is still relevant five years from now.
• Real scale, real complexity, real velocity. Many legal entities globally. A growing collection of vertical software businesses, each with its own data and accounting nuances, rolling up into one coherent group. Acquisitions flow through the close on a regular cadence.
• Direct partnership with the CFO. You’ll operate as a thought partner, not a back-office function. The CFO is looking for someone who can translate the numbers into narrative, surface implications, and bring discipline to how Finance shows up across the group.

What You Own

• The global close and consolidation cycle. Own the monthly close across HQ and operating companies under US GAAP. The current close runs about ten days; the working target is five. You will set the path to get there, holding integrity as the floor.
• The year-end audit. Manage the external audit relationship and deliver a cleanly run year-end. Coordinate audit asks across HQ and operating companies. Hold the function to a standard an auditor can lean into.
• Group-level technical accounting. Bring deep US GAAP fluency, particularly around software industry topics. Translate technical positions into practical, operational outcomes. Partner with the CFO on judgment calls that need an executive view. You understand the grey, not just the rule.
• Standardization across operating companies. Partner with OpCo Finance Directors to align chart of accounts, reporting packages, close timelines, and day-to-day accounting practice as we continue to migrate operating companies onto a common ERP environment. Bring coherence without flattening what makes each business work locally.
• Controllership, Payroll, ERP & Reporting, and AR / AP leadership. Lead a team of approximately ten, including a Director of Controllership, a Director of Global Payroll, and a Head of ERP & Reporting. Hire, develop, and stretch the team. Build a culture of delegation, ownership, and accountability so the function scales without you becoming the bottleneck.
• HQ Finance partnership. Work alongside the VP, FP&A on reporting infrastructure; with Tax on compliance cadence; and with Treasury on cash and FX support. Bring connective tissue.
• Systems and automation. NetSuite is the group ERP, with adjacent close-management, AP, and expense tooling in place. Identify and introduce automation, AI, and system enhancements that create efficiency as the portfolio scales.
• Acquisition integration. Integrate newly acquired operating companies into the close and reporting rhythm. Make onboarding repeatable.

Who You Are

• An experienced controllership leader. 12+ years of progressive controllership experience, including approximately 5+ years in a senior Controllership role.
• Public-company-grade reporting rigor. You've operated in an environment where audit, internal controls, and disclosure discipline are taken seriously. Whether at a public company, a PE-backed platform with audited GAAP financials, or a leveraged credit reporting to an institutional lender group. Public-company background is welcome.
• Multi-entity, multi-currency, multi-jurisdiction consolidation. Required. You've owned a consolidation across 100+ legal entities, many currencies, and multiple jurisdictions. You know what breaks first when an acquisition lands in the close, and you know how to fix it permanently.
• A Big 4 (or comparable firm) foundation. Required. Big 4, or a strong, reputable firm equivalent.
• Software industry experience. Required. Either in-industry or as a software-focused practice at a public-accounting firm.
• Hands-on NetSuite experience. Required. NetSuite is the group ERP. We need someone who has worked in it directly, not someone planning to learn it on the job.
• Strong on technical accounting, with commercial sense. Deep US GAAP applied to software industry topics. You navigate technical positions and audit requirements fluently, and you balance the technical view with what is practical and operational.
• An “altitude” leader. You move from the close-cycle detail to the implications conversation with the CFO without losing either. You tease out the “so what”: not just what the numbers say, but what they mean and what should change because of them.
• A team leader who empowers and trusts. You hire well, develop people, hold a high bar, and run a team without needing to be in the middle of every detail.
• Humble and collaborative. Ego doesn’t show up in the work. You partner across functions without elbows.
• Energized by execution. You drive things to done. You don’t wait for a perfect playbook before you move. The pace is real, and it’s a reason strong operators thrive here.
• Intellectually curious about AI and automation. You evaluate tools. You bring an early-adopter mindset, even if you haven’t yet led a transformation program. AI is helpful here, not critical.

Strongly Preferred

• Private equity-backed, holdco, or serial-acquirer environment.
• Track record leading or supporting Finance systems improvements: NetSuite migrations or expansions, close-management tool implementations, AI-enabled tooling.
• Acquisition integration experience: volume of integrations matters more than complexity of any single deal.
• Experience compressing a close cycle.
• Global team experience, including managing or partnering with offshore teams

Location & Compensation

• Location: Toronto, ON, Canada (hybrid - 3 days / week in-office)
• Travel: periodic (~10%)
• Compensation: CAD $200,000-$250,000 base salary, excluding annual bonus and equity (when applicable). Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.

This position is for an active vacancy.

Lush is a global enterprise with more than 900 retail shops in 52 countries focused on producing creative and indulgent cosmetics and bath products using only the freshest organic fruits and vegetables, pure essential oils, and safe synthetics. We are dedicated to fair-trade sourcing, supporting sustainable communities, and giving back through our Lush Giving Products which donate 75% to grassroots organizations that support people, animals and the planet.

As Lush Handmade Cosmetics continues to grow and invest in integrated systems, we have formed a shared service approach to accounting for the organization. We are looking for a dynamic individual who can play a key role in evolving and improving that structure while delivering timely, accurate and relevant reporting. This position is responsible for managing a team, gaining an understanding of current processes, and leading the development of improvements to those processes.

In this role, you will lead a team that includes two Accounting Managers and one AP Manager as direct reports, with multiple indirect across accounting and AP that report into those managers. As a growing business, Lush needs people who can adapt and evolve with the needs of the business, analyze and interpret metrics, and translate strategy into behaviors that drive sales and improve profit. Our employees live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Assistant Controller, the Senior Accounting Manager undertakes the following RESPONSIBILITIES:

 Accounting and Financial Reporting:

• Responsible for the preparation and review of accurate financial reporting for North America (Canada, USA) as it relates to manufacturing and retail operations.
• Own month-end/ year-end close governance and execution, including close calendar ownership, deliverable tracking, and on-time completion.
• Lead the monthly review process, including balance sheet review, income statement analysis, and ensuring reconciling items are understood, resolved, and appropriately escalated.
• Partner cross-functionally with FP&A, Payroll, Tax, and AP leadership to ensure complete and accurate close inputs and outputs.
• Support planning activities by providing high-quality actuals and close insights that feed budgeting and forecasting (for example, trend analysis, key drivers, and variance explanations).

Audit, Group, and External Reporting  Leadership

• Facilitate the year-end audit end-to-end for the North America scope: develop the audit timeline, coordinate internal readiness, and serve as the primary point of coordination for auditor requests.
• Lead audit coordination and governance: partner with external auditors to align timelines, manage deliverables across stakeholders, remove blockers, and escalate risks early to ensure audit deadlines are met.
• Connect auditors to the right process owners, coordinate walkthroughs and inquiries, and ensure follow-ups are tracked through to completion.
• Lead the identification, escalation, and resolution of complex accounting and reporting matters, including performing technical accounting research, documenting conclusions, and aligning stakeholders on the path forward.
• Own technical accounting memo ownership where needed to support audit, external reporting, and internal decision-making.
• Provide support to the tax team as it pertains to statutory requests and tax audit support (IRS/CRA and sales tax audits, corporate tax support as needed).
• Support reporting needs to stream owners and UK head office as applicable.

Business Partnering and support:

• Maintain strong working relationships across the business to promote alignment and efficient issue resolution.
• Gain a thorough understanding of stakeholder expectations and leverage accounting resources and knowledge to meet those expectations.
• Develop, analyze, and interpret statistical and accounting information to support reliable decision-making.

• Provide support to the tax team as it pertains to IRS/CRA & sales tax audits, transfer pricing, corporate taxes and any other ad hoc statutory requests.
• Assist with reporting to stream owners and head office in UK where applicable

Process Improvement and Controls:

• Review current accounting processes and identify areas for improvement, standardization, automation, and risk reduction.
• Develop, implement, and maintain procedures, controls, and documentation to create time savings and improve consistency across business units.

People Leadership, Coaching, and Development:

• Set clear expectations and measurable performance standards for the team (close quality, timeliness, reconciliation rigor, audit readiness, and control adherence).
• Coach and develop managers on delegation, review standards, and running an effective operating cadence (weekly priorities, close kickoffs, post-close retrospectives, and structured escalation).
• Build bench strength through cross-training and documented back-ups for critical close, cash forecasting, hedging, and audit coordination tasks.
• Drive role clarity and capability development across the team through recurring 1:1s, targeted feedback, and training plans that improve technical depth and execution over time.
• Ensure the AP function is appropriately governed through the AP Manager (day-to-day ownership sits with the AP Manager; this role focuses on close linkage, controls, and cash forecasting inputs).

You bring the following QUALIFICATIONS:

• Chartered Professional Accountant or equivalent with 7+ years progressive accounting experience post-designation
• Proven experience in high growth multi-national ecommerce and multi-location in the retail or manufacturing industry.
• Proven ability to ensure efficient and accurate day to day accounting tasks are completed while maintaining a view and leading the progress towards the longer-term needs of the business.
• Proven success in training, development of others, and leading and building strong, stable, high-performing teams.
• Accustomed to, and ability to deliver results within a highly seasonal, high pressure production environment.
• Self-motivated and results oriented
• Strong knowledge of or ability to learn and understand business system processes at a detailed level.
• Broad knowledge of information system development processes with a focus on financial, distribution and manufacturing.
• Able to travel domestically and internationally

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

#LI-IS1 #LI-Hybrid

Job Type: 20-Month Contract, Full Time. Hybrid (3 days in-office)

Location: Must be located in or around Toronto, Ontario. 

• Office location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Recruitment Process Overview:

The Opportunity

We are seeking a highly motivated Manager of Food Safety and Quality Assurance to join our team and play an integral role in strengthening our food safety culture and protecting the integrity of the Open Farm brand.

Reporting to the Senior Director of Food Safety, Quality, and Regulatory, this role is responsible for developing, implementing, and maintaining robust food safety and quality systems across Open Farm’s supply chain and co manufacturing network. The Manager will ensure that all products consistently meet our premium quality standards, regulatory requirements, and certification commitments, while supporting compliance across North America and applicable export markets. This role will partner closely with Operations, Supply Chain, Product Development, and external manufacturing partners to drive alignment, continuous improvement, and consistent execution.

The ideal candidate is detail oriented, proactive, and deeply committed to food safety and quality excellence. This role is critical to upholding the trust our customers place in Open Farm by ensuring every product reflects our commitment to transparency, safety, and responsible sourcing, helping deliver safe, high quality nutrition for pets.

What You Will Own and Drive

Food Safety Program Management 

• Maintain and enhance Open Farm's food safety programs, including HACCP plans, GMPs, allergen management, sanitation standards, and recall/traceability protocols
• Lead readiness for and management of third-party audits (SQF, BRCGS, or equivalent) across co-manufacturing partners
• Monitor and respond to food safety incidents, conducting root cause analysis and implementing corrective and preventive actions (CAPAs)
• Maintain current knowledge of FSMA regulations and ensure ongoing compliance across all applicable facilities and suppliers 

Quality Assurance & Supplier Management 

• Establish and enforce quality standards for raw materials, packaging, and finished goods in partnership with co-manufacturers and ingredient suppliers
• Conduct supplier qualification audits, review COAs, and manage ongoing supplier performance scorecards
• Review and approve product specifications, formulations, and changes in collaboration with R&D and Procurement
• Manage incoming material inspection programs and finished goods release protocols 

Co-Manufacturing Oversight 

• Serve as the primary FSQA contact for co-manufacturing partners, building strong relationships and driving continuous improvement
• Conduct on-site facility visits and audits; evaluate compliance with Open Farm's quality expectations and applicable regulations
• Review and approve co-manufacturer food safety plans, sanitation programs, and quality documentation 

Consumer & Regulatory Compliance 

• Support the management of consumer complaints, trending data, and escalations; identify systemic issues and drive resolution
• Maintain documentation and records required for regulatory submissions and market authorizations 

Cross-Functional Collaboration & Continuous Improvement 

• Partner with Co-Manufacturing, Procurement, R&D, and Customer Experience teams to embed quality thinking into product development and supply chain decisions
• Develop and deliver FSQA training programs for internal teams and co-manufacturing partners
• Build and track KPIs related to quality, food safety, and supplier performance; report regularly to senior leadership
• Lead or contribute to continuous improvement initiatives that reduce defects, waste, and risk across the supply chain 

What you bring to the table:

Education & Experience 

• Bachelor's degree in Food Science, Microbiology, Animal Nutrition, or a related field
• 5+ years of progressive experience in food safety and quality assurance, preferably in pet food, human food, or a regulated consumer goods environment
• Direct experience managing co-manufacturing or contract manufacturing relationships
• Hands-on experience with HACCP plan development, internal auditing, and third-party certification programs (SQF, BRCGS, or equivalent) 

Technical Knowledge 

• Strong working knowledge of FSMA (Preventive Controls for Animal Food), AAFCO guidelines, CFIA regulations, and FDA requirements as they apply to pet food
• Familiarity with dry kibble, wet/canned, freeze-dried, and raw pet food manufacturing processes is a strong asset
• Experience with ERP systems and quality management software 

Skills & Competencies 

• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills; comfortable presenting to internal stakeholders and external partners
• Collaborative and solutions-oriented with the ability to influence cross-functional teams without direct authority
• Comfortable with ambiguity and able to build structure in a scaling, entrepreneurial environment
• Willingness to travel to co-manufacturer and supplier facilities as needed (estimated 10–20%) 

Preferred Qualifications 

• PCQI (Preventive Controls Qualified Individual) certification
• SQF Practitioner or Lead Auditor certification
• Experience in a brand-owned, co-manufactured supply chain model
• Passion for pet health, sustainability, and responsible sourcing — aligned with Open Farm's mission 

What We Offer You — It’s the Perfect Package

• An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company alongside thoughtful and passionate individuals.
• Competitive compensation and a full suite of benefits, including a monthly pet feeding program for someone who loves to keep their pet well-fed year-round.
• Great office culture (with numerous adorable pets!) where your pet interrupting a video call or meeting is the norm.
• Comprehensive healthcare coverage and RRSP plans with company match.
• Discounted food, apparel, and insurance for your furry family members.
• PTO plus company-wide wellness and personal days to support your well-being.
• Volunteer days to give back to our community.

Hybrid Work  

At Open Farm, we believe in the power of collaboration, meaningful connections, and enjoying our work together—furry friends included! That’s why we’ve adopted a structured hybrid approach that allows you the benefit of a reduced commute while still building strong workplace relationships. Currently, all employees are expected to be in the office two days per week at minimum, with Tuesday and Thursday as our anchor days. In addition to this, each month our Leadership team dedicates three consecutive days onsite to continue to foster alignment and connection across the team. During this time we expect everyone to join us in person to do the same. Please note: our hybrid approach may evolve over time as we adapt to the needs of our team and business.

Vacancy Type: New Vacancy