Wil jij een sleutelrol spelen in een snelgroeiende biotechomgeving waar kwaliteit, innovatie en patiëntimpact centraal staan? Als Payroll Manager bij Legend Biotech zorg je voor een vlekkeloze, tijdige en volledig compliant payroll voor België en Ierland. Je combineert operationele excellentie met optimalisatie, en leidt een team dat elke dag het verschil maakt voor onze medewerkers.

Wat kan je verwachten?

• Volledige ownership nemen over de payroll voor België en Ierland en ervoor zorgen dat elke loonrun vlekkeloos, correct en compliant verloopt — maand na maand.
• Alle payroll inputs, controles en berekeningen valideren en waken over datakwaliteit binnen HRIS, payroll en Time & Attendance (T&A).
• Sociale wetgeving en wijzigingen moeiteloos vertalen naar duidelijke payrollprocessen en heldere interne richtlijnen.
• Sterke samenwerkingen uitbouwen met externe payroll en T&A partners en een efficiënte, kwalitatieve en transparante dienstverlening garanderen.
• Fungeren als go-to expert voor complexe payrollcases, root-cause analyses uitvoeren en zorgen voor duurzame oplossingen.
• Rust en betrouwbaarheid brengen in een complexe shift- en T&A-omgeving en ervoor zorgen dat medewerkers correct vergoed worden voor wat ze doen.
• Structurele issues rond shiftcomplexiteit monitoren en processen en controles proactief verbeteren.
• Continu vooruitkijken en processen, systemen en controles optimaliseren om payroll schaalbaar, future proof en minder afhankelijk van manuele acties te maken.
• Als people leader een payrollteam (circa. 4 direct reports) coachen, motiveren en laten groeien, met een sterke focus op kwaliteit, ownership en samenwerking.
• Als strategische partner samenwerken met HR, Finance en de business en adviseren over de payrollimpact van veranderingen en projecten.

Wie zoeken we?

Opleiding

• Master in HR, Finance, Business of gelijkwaardige ervaring.

Ervaring

• Minstens 10 jaar ervaring in Belgische payroll in een middelgrote tot grote organisatie.
• Sterke ervaring met shift‑populaties en complexe T&A‑omgevingen.
• Leidinggevende of coördinerende ervaring binnen payrollteams.

Talen

• Vloeiend in Nederlands en Engels.

Skills

• Diepgaande kennis van payrollprocessen, controles en rapportering.
• Goede kennis van sociale wetgeving (België vereist, Ierland is een plus).
• Ervaring met payrollsystemen, HRIS, T&A en Excel. Protime, eBlox en Workday zijn een grote troef.
• Sterk analytisch vermogen, nauwkeurig, oplossingsgericht en hands‑on.
• Uitstekende communicatieve vaardigheden en stakeholder management.
• Integriteit, discretie en een pragmatische manier van uitleggen van complexe topics.

Expertise

• Procesoptimalisatie, standaardisatie en (semi‑)automatisatie.
• System ownership van payroll, payroll interfaces en T&A.

Wat bieden wij jou?

• Een zinvolle rol in een groeiend biotechbedrijf waar jouw werk echt impact heeft.
• Een ondersteunende, innovatieve werkomgeving met veel aandacht voor leren en ontwikkeling.
• De kans om samen te werken met collega’s van over de hele wereld.
• Een contract van onbepaalde duur met een aantrekkelijk salarispakket en ruime extralegale voordelen (bedrijfswagen met laadkaart, maaltijdcheques, hospitalisatie‑ en groepsverzekering, eindejaars- en performance bonus, …).
• Veel leuke en informele team‑ en bedrijfsactiviteiten.

Over Legend Biotech

Legend Biotech is een wereldwijd biotechnologiebedrijf dat innovatieve en levensreddende celtherapieën ontwikkelt, produceert en commercialiseert. Sinds onze oprichting in 2014 in Somerset, New Jersey, groeiden we uit tot meer dan 2.400 medewerkers verspreid over zes wereldwijde productiesites.
In Gent focussen we ons op de productie van geavanceerde CAR‑T‑therapieën voor de behandeling van multipel myeloom, in nauwe samenwerking met Johnson & Johnson.

Do you want to play a key role in a fast-growing biotech environment where quality, innovation and patient impact are central? As a Payroll Manager at Legend Biotech, you ensure a flawless, timely and fully compliant payroll for Belgium and Ireland. You combine operational excellence with continuous optimization and lead a team that makes a difference for our employees every day.

What can you expect?

• Taking full ownership of the payroll for Belgium and Ireland and ensuring that every payroll run proceeds flawlessly, correctly and compliantly — month after month.
• Validating all payroll inputs, checks and calculations and safeguarding data quality within HRIS, payroll and Time & Attendance (T&A).
• Translating social legislation and changes effortlessly into clear payroll processes and clear internal guidelines.
• Building strong collaborations with external payroll and T&A partners and guaranteeing an efficient, qualitative and transparent service provision.
• Acting as the go-to expert for complex payroll cases, performing root-cause analyses and ensuring sustainable solutions.
• Bringing calm and reliability to a complex shift and T&A environment and ensuring that employees are correctly compensated for what they do.
• Monitoring structural issues around shift complexity and proactively improving processes and controls.
• Continuously looking ahead and optimizing processes, systems and controls to make payroll scalable, future proof and less dependent on manual actions.
• Coaching, motivating and growing a payroll team (circa 4 direct reports) as a people leader, with a strong focus on quality, ownership and collaboration.
• Working as a strategic partner with HR, Finance and the business and advising on the payroll impact of changes and projects.

Who are we looking for?

Education

• Master’s degree in HR, Finance, Business or equivalent experience.

Experience

• Minimum 10 years of Belgian payroll experience in a medium to large company.
• Strong experience with shift‑based populations and complex T&A environments
• Prior team leadership or coordination experience within payroll teams.

Languages

• Fluent in Dutch and English.

Strengths

• Strong knowledge of payroll processes, controls, and reporting.
• Solid understanding of Belgian social legislation (Belgian legislation required, Irish legislation is a plus).
• Experience with Sox audit compliancy is a plus.
• Strong analytical ability, accurate, solution-oriented and hands-on.
• Excellent communication skills and stakeholder management.
• Integrity, discretion and a pragmatic way of explaining complex topics.

Expertise

• Process optimisation, standardisation and (semi‑)automation.
• System ownership of payroll, payroll interfaces and T&A.

What do we offer you?

• A meaningful role in a growing biotech company where your work has a real impact.
• A supportive and innovative work environment that values learning and personal development.
• The opportunity to work with colleagues from all over the world.
• A permanent contract with an attractive salary package and many fringe benefits (company car with charging card, meal vouchers, group & hospitalization insurance, year‑end and performance bonus).
• Many fun and informal team and company activities.

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer. The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde). In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0009

Role Duties and Responsibilities

• Support the lead Project Manager during the final development and pre-launch phase, including coordination with the development team and stakeholders;
• Assist in tracking timelines, deliverables and risks during the run-up to launch;
• Ensure all technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.
• Preparing an onboarding package (login guidance, FAQs, short video tutorials);
• Organising onboarding webinars for first-time users across 32 Allies;
• Coordinating account creation with internal NATO technical services;
• Tracking onboarding progress and reporting outstanding gaps or issues.
• Running regular coordination meetings with internal teams and contractors;
• Maintaining project documentation;
• Monitoring progress and reporting status to senior management;
• Preparing briefing notes, slide decks, speaking points, and demonstration materials related to the Repository;
• Ensuring alignment with related initiatives.
• Liaise regularly with EuRepoC as the primary data provider to coordinate data delivery schedules and ensure alignment with NATO requirements;
• serve as a focal point for coordination with SITCEN which provides technical platform;
• ensure continuous liaison with internal stakeholders (CyOC, CTAB etc.);
• preparing funding documentation for approval, tracking financial execution, liaising with divisional budget officers to secure timely and compliant funding approvals.
• develop proposals for the future evolution of the Repository by identifying functional and analytical gaps, developing proposals for enhancements, preparing an evolution roadmap, and handling engagement with SITCEN, EuRepoC, and other stakeholders on next-generation capabilities and long-term sustainability.
• capture lessons learned during development, testing and launch of the Repository, conduct after-action reviews with stakeholders, and convert findings into actionable recommendations for improving tool functionalities, data quality, and user engagement.
• Support the lead Project Manager during the data processing and analysis stage, including coordination with Allied representatives to facilitate Pledge bilaterals;
• Assist in tracking workflow of Allied analysis and task management through Q1-Q2 2026 and create a structured workflow that leverages the new process delivered by the Data Engineer for the Pledge data portal;
• Ensure all process aspects run smoothly to execute professional bilaterals, including some bilaterals delivered off-site in Allied nations as relevant, until technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.

 Essential Skills, Experience and Certifications

• Proven project management experience in complex, multi-stakeholder environments.
• Ability to brief senior management clearly and concisely
• Experience developing project documentation, SOPs, roadmaps, or guidance materials.
• Strong organisational skills and attention to detail.
• Ability to work independently and proactively
• Able to translate technical issues into policy-friendly language

 Desirable

• PM certifications (e.g., PRINCE2, PMP, Agile).
• Experience working with NATO structures
• Experience managing digital platforms
• Experience working in cybersecurity/cyber defence related disciplines

 Language Proficiency

• Excellent written and oral English

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0007

Role Duties and Responsibilities

• cleaning and structuring Allied-submitted response data and incoming data from a research institution;
• Standardising data formats, categories, and fields in line with the required taxonomy.
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the Project Manager (PM);
• Conducting regular data quality checks (accuracy, completeness, timeliness);
• Reviewing data entries and confirming alignment with the NATO Cyber Response taxonomy.
• Ensuring proper data classification and tagging.
• Supporting the PM in preparing feedback to Allies and researchers.
• Working closely with the data engineer to ensure smooth ingestion and integration of data into the platform;
• Supporting testing of data upload tools, visualisation features and filters;
• Helping to document data and refine the Repository’s metadata structure.
• Producing insight reports on Allied response patterns (e.g., most-used measures, speed of response, clustering by threat actor).
• Identifying trends and anomalies in Allied responses over time;
• Preparing data-driven products to support Committee discussions, CDT leadership meeting and strategic messaging;
• Create dashboards and visual analytics.
• Supporting PM in preparing training materials (slides, guides, examples, videos);
• Support in demonstrating data entry and tool navigation during webinar sessions for Allies;
• Providing technical and analytical assistance to first-time users.
• Verify data analysis methods to ensure correct data analysis methods use, support in identifying trends and anomalies in Allied responses over time through a comparative analysis of the previous Pledge cycles (May-June).
• Support the automated creation of dashboards and visual analytics (June-July)

 Essential Skills, Experience and Certifications

• Strong analytical and statistical skills.
• 2+ years working as a data analyst or similar role.
• Experience in data cleaning, transformation, analysis and visualization.
• Proficiency in Python for data processing.
• Ability to prepare visualisations, summaries, and other analytical products for non-technical audiences.
• Very good written and spoken English.
• Strong attention to detail and ability to perform repetitive tasks when needed.
• Ability to work collaboratively within a multi-disciplinary team.

 Desirable Skills, Experience and Certifications

• Experience using ArcGIS software (ArcGIS online, ArcGIS Experience Builder)
• Experience from developing web applications.
• Experience from cyber-security data analysis.
• Experience in preparing education material and providing training to the end-user community.

 Working Location

• Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0008

Role Duties and Responsibilities

• extracting data from input files, transforming data according to the necessary formats and loading data into the Repository platform.
• Ensuring smooth data flow into Pledge data analysis model.
• Maintaining the current data pipelines and developing new data pipelines to incorporate new sources of data.
• Work with the Repository team to understand requirements for analysis and visualization.
• Develop and optimize data models and data views that allow for analysis of all relevant aspects of the data.
• Working with the Pledge team to create an interactive portal/data model to facilitate analysis of Allied returns.
• Support the data analyst in cleaning and standardising data from external sources (Repository and Pledge).
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the data analyst and the project manager (PM).
• Investigate potential tools for data processing, data integration and visualization that could be used in a NATO environment.
• Advising the team on technical choices by clearly communicating the options to a non-technical audience.
• Support the data analyst in producing analytical products by creating dashboards and visual analytics.
• Potentially also use large language models to extract insights from unstructured data.
• Document data pipelines, codes and data models.
• Information sharing with the team and onboarding of new team members.

 Essential Skills, Experience and Certifications

• Strong analytical and technical skills.
• 2+ years experience working as a Data Engineer or in a similar role.
• Professional experience in planning and executing the data science lifecycle / data pipelines, including ingestion, pre-processing, quality assurance, analysing, post-processing and visualisation.
• Proficiency in Python for data processing.
• Knowledge of ArcGIS software.
• Very good written and spoken English.
• Proactive and highly detail-oriented.
• Ability to work collaboratively within a multi-disciplinary team and to communicate technical information to non-technical audiences.

 Desirable Skills, Experience and Certifications

• Proficiency in ArcGIS API for Python.
• Professional experience in configuring an ArcGIS Enterprise portal and its applications, such as ArcGIS Experience Builder, ArcGIS Dashboards, ArcGIS Notebooks, Survey123, and Workflow Manager, with preferred basic knowledge of ArcGIS Pro.
• Experience in visualization and building of web applications.
• Knowledge of NATO networks and data engineering/analysis tools available on those networks.
• Ability to work with both structured and unstructured data. Experience from using large language models to analyse text data.
• Experience with cyber-security data analysis.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004843

Role Duties and Responsibilities

• Design, build, and evolve highly scalable, secure, and resilient Kubernetes platforms utilizing SUSE Rancher as the central management plane.
• Handle the end-to-end lifecycle of RKE/RKE2 clusters (provisioning, scaling, patching and upgrading) across hybrid, multi-cloud or bare-metal environments with minimal to zero downtime.
• Develop and maintain automated CI/CD pipelines and implement GitOps workflows (using tools like Gitlab, ArgoCD or Rancher Fleet) to streamline continuous application delivery.
• Monitor platform health using tools like Prometheus and Grafana, respond to system alerts and troubleshoot complex containerized workload issues.
• Enforce security policy's, including network policies, Rancher RBAC configurations and automated container image scanning.
• Proactively monitor resource utilization (CPU, memory, persistent storage) to right-size clusters, scale nodes dynamically and optimize cloud or on-prem infrastructure.
• Create and maintain technical documentation, including runbooks and architecture diagrams.

Essential Skills, Experience and Certifications

• Minimum of 4 years of dedicated, hands-on experience in DevOps or Platform Engineering roles.
• Over 4 years of sustained experience designing, deploying and maintaining highly available production Kubernetes clusters, heavily utilizing the SUSE Rancher ecosystem.
• A solid track record of leading complex migrations, moving legacy virtualized applications into containerized, microservice-based architectures.
• Expertly provision, secure, and lifecycle-manage large-scale, multi-cluster Kubernetes environments using SUSE Rancher UI/API and Rancher Manager.
• Write modular, reusable code to automate infrastructure provisioning across hybrid environments using Ansible.
• Architect and maintain sophisticated, zero-downtime deploymentpipelines using GitOps principles with Gitlab, ArgoCD or Rancher Fleet.
• Author/manage advanced Helm charts and manage complex stateful and stateless deployments.
• Engineer comprehensive monitoring and logging stacks (Prometheus, Grafana, ELK) to establish SLIs/SLOs and configure automated remediation. Experience with Rancher Observability is a plus.
• Develop robust automation scripts in Python or Bash.
• Rapidly diagnose and resolve high-severity incidents across the entire stack, from kernel-level container issues to complex network routing failures.
• Comprehensive understanding of the underlying architectures of RKE, RKE2, K8S /K3s and knowing exactly when to apply each distribution.
• Knowledge of zero-trust models, Rancher RBAC, Pod Security Admissions, container scanning and enforcing governance.
• CNIs tools (Calico, Cilium, Canal) deep understanding of Software Defined Network and Container Networking, network policies and managing complex Ingress and Service Mesh (Istio)architectures.
• Expert knowledge of Container Storage Interfaces (CSI), disaster recovery planning and managing highly available storage solutions like SUSE Longhorn.
• Extensive practical experience operating distributed Kubernetes environments across a mix of bare-metal, on-premises hypervisors (vSphere, Nutanix), and public clouds (AWS, Azure, GCP).
• Experience acting as a technical escalation point, guiding junior team members, and establishing DevOps best practices across development teams.

Working Location

• Brane-l’Alleud, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0005

Role Background

The NATO Cyber and Digital Transformation (CDT) Division, led by the Assistant Secretary General (ASG), ensures ICT coherence across NATO’s 50+ civil and military bodies, serving over 25,000 users. Reporting to the Secretary General, the ASG oversees enterprise directives and advises on IT acquisition and services.

In 2026, NATO's ASG is prioritizing digital transformation, cloud migration, and becoming a data-centric organization. This strategic effort focuses on modernizing processes, harnessing AI, and integrating business services to build a more coherent organization. By optimizing business workflows, NATO aims to enhance operational efficiency, strengthen security, and achieve seamless cloud adoption.

To achieve this, CDT is seeking support in managing and coordinating a Business Services Program aimed at bringing coherence and modernizing the NATO Enterprise Business Services landscape. This initiative is part of the NATO Digital Transformation Implementation Strategy, which promotes improving processes and leveraging digital echnologies. The project addresses the need for greater alignment and improvement of processes across the NATO Enterprise to support ongoing digital transformation efforts. An initial study has been conducted and a plan has been prepared. The goal is to build upon this foundation by following up on the next steps by managing the transformation office to coordinate the delivery of business transformation across NATO Enterprise.

Responsibilities include leading the transformation office, program/project management, stakeholder management, and ensuring effective communication and collaboration.

Role Duties and Responsibilities

Project Management, Stakeholder Management and Communication Management

• The contractor will drive alignment and collaboration across NATO’s enterprise initiatives and business services, ensuring coherence and increased effectiveness across all organizational entities. Responsibilities include:
  • Managing projects and initiatives: Execute project and program management of business services initiatives. Ensure delivery of scope within time and budgetary constraints.
  • Stakeholder management: Engage regularly with stakeholders across NATO entities, including Finance, HR, Procurement, Legal, and others, to promote synchronized efforts toward harmonizing enterprise business services.
  • Documenting: Develop and maintain documentation artefact necessary for any of the outlined tasks.
  • Managing risks: Maintain risk and issue registries, propose mitigation measures, and address challenges to enhance the successful delivery of business services transformation.

Leading the Business Services Transformation Office

• The contractor will act as the main lead for the Business Services Transformation Office to ensure streamlined processes and operational excellence across NATO entities. Responsibilities include:
  • Office operationalization: An initial setup will be required to ramp up the Transformation Office. This involves outlining the objectives, identifying and putting in place the resources, and defining the methods of working.
  • Leading the office: Be the lead of the transformation office and main PoC within CDT for the Business Transformation across NATO Enterprise.

Business Services Advisory (SME Role)

• The contractor will provide expert advisory support on business services, implementation of large ERP programs, and relevant business transformation initiatives. Responsibilities include:
  • Providing CDT staff with ad-hoc advisory on topics within the domain of business services, ERP implementation, and relevant technology considerations based on industry experience and best practices.

Essential Skills, Experience and Certifications

• Demonstrated relevant experience (8+ years) in the area of Digital Transformation, specifically in Business Services (HR, Finance, Procurement), and large-scale ERP implementation programs.
• Proven experience in program management and project management.
• Proven experience in delivering ERP and Business Services projects delivering clear value in large international organizations, including data platforms.
• Strong ability to interact with, manage, and influence senior executive stakeholders.
• Strong communication skills in English with the ability to develop (in written-form) and present complex concepts in a clear and succinct manner.

Desirable Skills, Experience and Certifications

• Experience working in NATO and understanding of relevant NATO policy.
• Experience with market solutions in the domain of business services and ERP.
• Experience with commercial cloud provider platforms and/or on-premise cloud platforms.
• Proven ability to navigate complex multi-national environments (e.g., NATO/military contexts)
• Understanding of Enterprise Architecture frameworks (e.g., TOGAF), IT Governance (e.g. COBIT) and service management (ITIL).

Working Location

• Brussels, Belgium

Working Policy

• Hybrid (50% onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2025-0261

Role Background

NATO Digital Workplace Centre (NDWC), part of NCI Agency, provides simple yet innovative solutions that underpin the Digital Transformation of NATO by providing feature-rich Digital Workplace, which enable NATO staff members to connect, communicate, and collaborate.

Shared Workspace service area delivers the following user-facing services to NATO Commands, NATO Force structure and Nations in all 32 Allied Nations:

• Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications.
• Voice and Video conferencing server backend and frontend devices and rooms, maintenance, management, operation and troubleshooting across multiple separate networks of different classifications.

The services integrate with other services and enable NATO-specific functional applications higher up the software stack.

Through several on-going streams of work in Q4’24 and onwards, the services are rapidly evolving from using fully on-premise to a mixture of on-premise and public cloud technologies.

Role Duties and Responsibilities

• Provide prompt, professional, and effective resolution of technical issues (including incidents) escalated from Level 2 and (in some cases) Level 3 support and end users on all security domains for all encompassed Area of Responsibility (AOR) of the Service;
• Liaise with other teams in troubleshooting technical issues at various levels (network, backend, frontend, firewalls)
• Perform root cause analysis in order to reduce repeating/recurring technical issues
• Implement approved service requests and change requests (e.g. creation of new resources/configuration items, alteration of existing resources/configuration items).
• Implement security measures (patches, updates, etc..) on the systems manually with no to minimal downtime.
• Perform all administration and maintenance tasks required at the backend and frontend as a Subject Matter Expert to ensure the availability, continuity and optimum performance.
• Bring the backend systems (and if software exists also frontend devices) to the latest software version released by the vendor and approved by NATO authorities
• Certain periods of the contract period, to be decided by the unit manager, be ready and available after workhours during the week and the whole day during the weekend to be ready to provide support and resolve technical issues on all security domains for all encompassed Area of Responsibility.
• Improve backend and frontend maintenance activities; monitoring tools and implementation of security measures resulting in minimal to no service interruption.
• Continuously improve the quality and efficiency of IT services by monitoring and maintaining healthy backend and frontend environment thus reducing the need for support.
• Identify and provide opportunities for continuous service improvements.

 Essential Skills, Experience and Certifications

• Cisco Voice Technologies - Advanced (3+ years experience): Problem solving, strong knowledge of Cisco Voice Technologies such as Cisco CUCM, Cisco CUBE, Cisco UCCX, Diagnose and resolve technical issues, support software and basic associated network related problems.
• Telecommunication Technology including TDM - Advanced (3+ years experience): Knowledge of managing call distribution lists, voice mailboxes, ISDN, TDM technologies, troubleshooting on Legacy TDM PABX integration to Cisco Voice Technologies
• Virtualized server platform products - Intermediate (2+ years experience): Good knowledge in managing VMWare vSphere and VMWare vCenter
• Communication Systems integration with PKI and Active Directory - Intermediate (2+ years experience): Good knowledge in AD and PKI integration with Cisco products
• Experience with monitoring platforms and protocols - Intermediate (2+ years experience): Good knowledge of monitoring platforms such as nGeniusOne, CA Performance management, CA Spectrum
• Scripting Experience - Beginner (1+ years experience): Basic knowledge in Java Script, Python or similar scripting languages
• Network - Intermediate (2+ years experience): Knowledge in troubleshooting basic network issues (including boundary protection devices) on servers and end users; Splunk log monitoring and analysis, nGeniusOne monitoring and analysis.
• Exercise/Military Operations Support (desirable) - Intermediate (2+ years experience): Knowledge and experience either working with or being in the military IT capacity specialized on Telephony service products (Cisco, legacy PABX, etc..) delivering support of exercises or operations; Knowledge of use case scenarios of Telephony service products (Cisco, legacy PABX, etc..) in exercise and operations as well as day to day operational requirements of military bodies
• Remote Support Units (desirable) - Intermediate (2+ years experience): Knowledge and experience either working with or being in a remote support unit IT capacity specialized on Telephony service products (Cisco, legacy PABX, etc..) delivering support to daily activities, exercises or operations; Knowledge of use case scenarios of Telephony service products (Cisco, legacy PABX, etc..) in remote support units exercise and operations support as well as remote units supporting day to day operational requirements support of military bodies

 Working Location

• Mons, Belgium

Working Policy

• On-site, on-call hours are after work hours (17:30-08:30 next day) during the week, and whole day until the start of next business day during the weekend (Saturday 00:00 Sunday 00:00, Sunday 00:00 – Monday 08:30)

Travel

• Regular travel to Braine L'Alleud, Belgium

Security Clearance

• NATO Cosmic Top Secret /NATO Secret, in progress of upgrade to NATO Cosmic Top Secret

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

1. Linux Function
   1. Essential Skills
      1. 5+ years of experience in managing and patching Linux environments, specifically RHEL and OEL.
   2. Responsibilities:
      1. Patching all Linux-based systems including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL) across all NATO locations.
      2. Utilizing tools like Ansible and Oracle Linux Manager (OLM) for patch management and deployment.
      3. Ensuring patches are thoroughly tested before deployment
      4. Conducting post-patch validation to ensure system stability and performance
2. Network Function
   1. Essential Skills
      1. 5+ years of experience in network administration and patch management, particularly with Load Balancers.
   2. Responsibilities:
      1. Patching and managing network-related devices, such as Load Balancers (Riverbed Stingray, Pulse Secure) across various NATO locations
      2. Ensuring that network patches are tested and validated before deployment.
      3. Troubleshooting any issues arising from patching network devices.
      4. Ensuring compliance with network security policies.

1. VMWARE Function
   1. Essential Skills
      1. 5+ years of experience with VMware technologies, including ESXi and vCenter.
   2. Responsibilities:
      1. VMware ESXi servers and VMware vCenter management platforms across all NATO locations.
      2. Applying patches to VMware environments, ensuring minimal downtime and maintaining high availability.
      3. Conducting pre-patch tests and post-patch validation to ensure stability and performance.

1. Hardware Function
   1. Essential Skills
      1. 5+ years of experience in managing and maintaining enterprise-level hardware systems.
   2. Responsibilities:
      1. Patching and upgrading firmware on physical hardware including HPE Rackmount and Blade Servers, Dell Servers, and associated storage systems across various NATO locations.
      2. Ensuring all hardware is compliant with the latest security and operational updates.
      3. Conducting pre-patch validation and post-patch testing to ensure hardware stability.

 Working Location

• Braine-l'Alleud, Belgium

Working Policy

• 100% On-Site, out of hours work is required

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0043

Role Background

NATO Communications and Information Agency (NCIA), as the main ICT service provider in NATO, is the main technical entity providing subject matter expertise to support NATO Cyber and Digital Transformation (CDT) Branch’s Innovation Programmes of Work (PoW) and relevant activities in 2026. NCIA Chief Technology Office (CTO) is looking for a Contractor who will provide full-stack software development support to the PoW projects.

Role Duties and Responsibilities

• Support NCIA in the NATO Programmes of Work with CDT in the area of software development for digital innovation and technology applications.
• Develop advanced application capabilities for analysts, enabling the exploration, analysis, and synthesis of strategic foresight analysis data through complex, multi-step user experience workflows, including cross-article reasoning, topic engineering, source intelligence, and relevance assessment.
• Develop full-stack integrations with AI-enabled backend services, including the exposure of AI-driven analytical functions, retrieval mechanisms, and automated synthesis capabilities in a controlled and user-transparent manner.
• Apply sound software design principles to ensure transparent, auditable, and controllable analytical workflows, including clear traceability between inputs, sources, AI-assisted reasoning steps, and generated outputs, suitable for high-trust analytical and policy environments.
• Deliver deployment-ready solutions that are compatible with restricted and secure environments, including solutions subject to accreditation for NATO UNCLASSIFIED (NU) deployment, and capable of operating under governance, security, and operational constraints beyond standard commercial systems.

Essential Skills, Experience and Certifications

• Senior-level full stack development experience with at least 8 years of experience, covering: frontend and backend development, system architecture, integration, implementation and end-to-end ownership from design through deployment.
• Extensive knowledge in frontend (Vue.js, React, Astro) and backend frameworks (Python, FastAPI), including: Frontend application architecture and state management, backend API design, schema validation, and service orchestration.
• Proven experience integrating frontend applications with backend APIs and data services, including: high-volume data ingestion and querying, search, retrieval, and analytics- oriented backends, performance-aware UI–backend interaction patterns. The bidder must provide at least two project examples demonstrating the experience.
• Practical experience integrating AI and LLM-based services, including: LLM-powered analysis, synthesis, and content generation, retrieval-Augmented Generation (RAG) or hybrid retrieval approaches and deterministic, traceable, and auditable AI outputs suitable for policy and analytical use.
• Experience with designing and implementing analyst-facing workflows, with emphasis on: transparency of analytical results, traceability of sources, reasoning, and outputs, user control over inputs, filters, and relevance criteria.
• Experience working in analytical decision-support contexts or strategic foresight, including: Topic engineering and thematic analysis, source intelligence and relevance assessment, multi-source analytical synthesis.
• Ability to work independently at senior level, including: structuring complex systems from high-level requirements, translating abstract objectives into concrete technical deliverables and delivery constraints
• Experience with analytical platforms, such as strategic foresight analysis, emerging and disruptive technologies assessment, or decision-support tooling.
• Experience deploying solutions in restricted, controlled, or secure environments, including: separation of environments, controlled AI service integration, deployment constraints beyond standard commercial cloud setups
• Candidate must have the nationality of one of the NATO nations.

Language

• Excellent command of spoken and written English. 

Working Location

• Offsite

Working Policy

• Remote

Travel

This Task Order requires travel, consisting of up to 3 visits to NCIA Brussels (one per quarter) for a maximum of one working day each visit. Travel dates will be planned during the Project Kick-off Meeting with NCIA Project Manager. The travel, lodging and associated expenses for travel are included in the price of the bid (NTE), such that the purchaser shall not be invoiced.

Extraordinary Travel (Purchaser Directed Travel) may be required to other NATO or non- ATO locations as necessary. In the event of such unforeseen meetings being called, the cost of all travel and subsistence will be addressed through a contract amendment.

Extraordinary Travel expenses will be reimbursed in accordance with Article 5.5 of AAS+ Framework Contract. Such costs will be set as a separate PO line with a not to exceed value to cover and reimburse of actual expenses upon submissions of all receipts and invoices in line with NCIA processes.

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004815

Role Duties and Responsibilities

• Supports monitoring of the external environment and assessment of emerging technologies.
• Contributes to the creation of reports, technology roadmapping and the sharing of knowledge and insights.
• Provides support on the use of existing methods and tools.
• Configures methods and tools within a known context.
• Creates and updates the documentation of methods and tools.
• Provides administrative services to project boards, project assurance teams and quality review meetings.
• Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking.
• Sets up project files, compiles and distributes reports.
• Provides guidance on project management software, procedures, processes, tools and techniques.
• Applies tools, techniques and processes to administer, track, log, report on and correct configuration items, components and changes.
• Assists with audits to check the accuracy of the information and undertakes any necessary corrective action under direction.
• Assesses and analyses release components for input to release scheduling.
• Maintains and administers tools and methods for software delivery, deployment and configuration.
• Maintains release processes and procedures.
• Assesses, analyses, develops, documents and implements changes based on requests for change.
• Ensures that operational processes are in place for effective change control.
• Develops, configures and maintains tools to manage and report on the lifecycle of change requests.
• Identifies problems and issues and recommend corrective actions

Essential Skills, Experience and Certifications

• At least two years practical experience performing release and deployment function in large IT environment/organization.
• Working in collaboration with Change Management, Configuration Management, Verification and Validation Teams.
• ITIL (v3/4) Foundation Certificate.

Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.

Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004805

Role Duties and Responsibilities

• Maintain the master project plan and detailed work schedules in the agreed planning tool, updating progress weekly from workstream leads and flagging slippage or critical path risks to the Project Manager.
• Prepare look-ahead schedules, Gantt charts, and milestone trackers for use in project board meetings and team briefings.
• Support re-planning exercises at stage boundaries or when approved changes require a revised baseline.
• Own and maintain the RAID log (Risks, Actions, Issues, Dependencies), chasing owners for updates and escalating overdue items.
• Maintain the Risk Register, Issue Register, Lessons Log, Quality Register, and Decision Log, ensuring entries are current, consistently formatted, and reviewed at the appropriate governance forum.
• Track change requests through the change control process, recording the details of each approved change against the baseline.
• Establish and maintain the project filing structure, enforcing version control, naming conventions, and access permissions across the shared workspace.
• Manage the flow of project documents — distributing pre-reads, collecting sign-offs, archiving approved deliverables, and ensuring the team always works from the latest version.
• Act as configuration librarian where required, tracking the status of all formal project products.
• Track project expenditure against the approved budget, recording actuals, commitments, and forecasts and flagging variances to the Project Manager.
• Process purchase orders, timesheets, and contractor invoices through the agreed workflow, ensuring costs are coded to the correct budget lines.
• Maintain the resource allocation schedule and highlight conflicts or gaps requiring management attention.
• Coordinate site access arrangements for audit teams, refresh contractors, and specialist surveyors, liaising with local security points of contacts to secure the required access.
• Maintain the site visit schedule, tracking confirmed dates, access permits, security clearances, and any site-specific induction or health and safety requirements that must be completed before arrival.
• Maintain a site access tracker that records visit outcomes — completed, rescheduled, or denied — and flags sites with repeated access difficulties to the Project Manager for escalation to the Vendor Manager or client.
• Coordinate with contractors and internal teams to sequence site visits efficiently, grouping geographically close sites into logical routes and avoiding clashes where multiple teams require access to the same location.
• Ensure all site visit documentation — access request forms, risk assessments, method statements, and photographic evidence of completed work — is collected, filed, and linked to the relevant site record in the project filing structure.
• Draft highlight reports, checkpoint reports, and dashboard packs for the Project Manager's review, pulling together schedule, cost, risk, and quality data into a clear narrative.
• Organise all project meetings — booking rooms or virtual sessions, preparing agendas, circulating papers, and confirming attendance.
• Take accurate minutes, record decisions and actions with owners and deadlines, and follow up on outstanding actions between meetings.
• Maintain the forward calendar of stage gates, board meetings, and quality reviews, ensuring all required inputs are prepared on time.
• Act as the first point of contact for administrative queries from team members, directing people to the right templates, processes, or escalation routes.

Essential Skills, Experience and Certifications

• Strong proficiency in project scheduling tools — ideally Microsoft Project and ServiceNow
• Advanced Excel skills including pivot tables, lookups, conditional formatting, and the ability to build and maintain cost trackers and resource models.
• Confident user of Microsoft 365 (SharePoint, Teams, Word, PowerPoint) for document management, collaboration, and reporting.
• Ability to build clear, concise dashboards and visual reports that translate raw data into RAG statuses, trend charts, and exception summaries for senior audiences.
• Familiarity with project management information systems (PMIS) or portfolio tools
• Exceptional attention to detail — the kind of person who notices a version number is wrong, a date has shifted, or a name is misspelled before it reaches a board pack.
• Highly organised with the ability to manage multiple concurrent tasks, deadlines, and information flows without dropping things.
• Strong written communication — able to draft clear, grammatically correct minutes, reports, and status updates that require minimal editing by the Project Manager.
• Proactive and self-starting — able to anticipate what the Project Manager will need next rather than waiting to be asked.
• Diplomatic and persistent when chasing actions from colleagues, contractors, and senior stakeholders who may not prioritise the PSO's requests.
• Comfortable working across all levels of seniority, from site teams to the project board, and adapting communication style accordingly.
• Calm under pressure, particularly during busy reporting periods, stage gates, or when multiple deadlines converge.
• Trustworthy with sensitive information — the PSO will have visibility of financial data, personnel matters, and pre-decisional papers.
• Team-oriented with a willingness to pick up whatever needs doing — the PSO role is broad and sometimes unglamorous, and the right person takes pride in making the whole team more effective.
• Willing to challenge constructively — confident enough to push back if a process is being bypassed or a standard is slipping, even when the person cutting corners is more senior.

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• Hybrid (40% onsite/ 60% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C002369/14

Role Duties and Responsibilities

The Service Engineer is responsible for the day-to-day delivery of the service within the agreed performance levels. (S)He is the POC and resolves the Incidents and Service Requests related to the printing service and coordinates technical activities with local and remote IT support units. (S)He maintains working relationship with external contractors in close coordination with the Service Delivery Manager.

Essential Skills, Experience and Certifications

• Proven experience in IT Service Delivery
• Working knowledge of Enterprise Level printing software (i.e. Uniflow)
• Previous Experience in supporting 'Follow Me' printing solutions
• Work Experience (5+) with the Management of multiple print servers at remote locations
• Proven experience handling customer and vendor relationship
• Working knowledge of ITIL and its processes
• Proficient in the creation and maintenance of Service documentation (Standard Operation Procedures and Instructions)

Desirable Skills, Experience and Certifications

• Previous experience in multinational environments.

Working Location

• Braine-l'Alleud, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

1. Database
   
   1. Essential Skills
      1. 5+ years of experience in database administration and patch management, specifically with SQL Server, MySQL, and PostgreSQL.
   2. Responsibilities:
      1. Patching all database servers, including MS SQL Servers, MySQL, and PostgreSQL across all NATO locations.
      2. Ensuring that database patches are tested in a controlled environment before being applied to production systems
      3. Coordinating with application owners to minimize disruption and ensure that database-dependent applications continue to function correctly post-patch.
      4. Performing post-patch validation and monitoring to ensure database integrity and performance.
2. Oracle 
   
   1. Essential Skills
      1. 5+ years of experience with Oracle Database and Oracle WebLogic.
   2. Responsibilities:
      1. Patching all Oracle Database Servers and related Oracle platforms such as Oracle WebLogic, Oracle Enterprise Manager, and other Oracle-specific applications.
      2. Testing and validating Oracle patches in a non-production environment.
      3. Coordinating with relevant teams to ensure seamless deployment with minimal disruption.
      4. Monitoring and validating the performance of Oracle systems post-patch.

1. Hardware 
   
   1. Essential Skills
      1. 5+ years of experience in managing and maintaining enterprise-level hardware systems.
   2. Responsibilities:
      1. Patching and upgrading firmware on physical hardware including HPE Rackmount and Blade Servers, Dell Servers, and associated storage systems across various NATO locations.
      2. Ensuring all hardware is compliant with the latest security and operational updates.
      3. Conducting pre-patch validation and post-patch testing to ensure hardware stability.

 Working Location

• Braine-l'Alleud, Belgium

Working Policy

• On-Site, out of hours work required

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Who We Are

At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Account Manager to join our team in Belgium. Operating from our hubs in Ieper and Leuven, you will provide the digital "brain" for the transport industry. This role is perfect for a trilingual professional who thrives in a high-growth, international environment where innovation and "business seriousness" meet. You will be responsible for building deep trust with clients ranging from drivers to C-level executives, ensuring that our IoT solutions drive their success.

Details: Full-time. Primary Work Location: Ieper or Leuven, Belgium (Hybrid/Remote flexibility).

Essential Responsibilities

• Relationship Architecture: Build and maintain long-term, trust-based relationships with B2B clients in the logistics sector, acting as a true partner in their digital transformation.
• Sales Execution: Proactively manage the full sales cycle—from identifying opportunities to smashing quarterly targets—through a "proven closer" mindset.
• Cross-Functional Collaboration: Partner with internal teams (Project Management, Inside Sales, Product, and Invoicing) to ensure a seamless customer journey.
• Strategic Communication: Switch fluidly between French, Dutch, and English to support our diverse European client base and participate in international team meetings.
• Data-Driven Growth: Utilize Salesforce, Gemini, and LinkedIn to track performance, analyze market trends, and refine your commercial strategy.

Experience

• Required Experience: 3+ years of battle-tested B2B sales or account management experience with a track record of hitting/exceeding targets.

• Language Skills: Professional fluidity in French, Dutch, and English is mandatory.

• Industry Knowledge: Experience in the transport or telematics sector is a significant advantage.

• Tech Stack: Proficiency in Salesforce, Google Suite, Gemini, and LinkedIn.

• Traits of a Successful Candidate: A transparent communicator who balances independent performance with strong team-player values. You must be comfortable presenting to C-level executives while staying grounded enough to speak with frontline drivers.

• Educational Requirement: Bachelor’s degree in Business, Logistics, Communications, or a related field (or equivalent professional experience).

Benefits

The company offers a comprehensive package to regular, full-time employees in Belgium:

• Compensation: Competitive wage + Motivating bonus arrangements.

• Mobility: Company car + fuel/charge card.

• Time Off: 20 days PTO +12 ADV days (total 32 days).

• Allowances: Monthly meal vouchers, Home Working Allowance, Internet Allowance, and Ecocheques (€250).

• Insurance: Comprehensive Medical Insurance (DKV) and Pension & Life Insurance (Baloise).

Wie Wij Zijn

Bij Platform Science werken we aan het verbinden van alles wat beweegt. Opgericht in 2015, zijn we een open IoT-platform dat samenwerkt met innovatieve wagenparken, applicatieontwikkelaars, voertuigfabrikanten en leveranciers van apparatuur in de transportsector om revolutionaire oplossingen te leveren aan professionals in de supply chain over de hele wereld.

Onze medewerkers vormen een betrokken, diverse groep mensen die geloven in de kracht van geweldige ideeën. We nemen mensen met verschillende ervaringen en perspectieven aan om een bedrijfscultuur op te bouwen die groei stimuleert door innovatie. We waarderen doordachte acties en empathie voor anderen. We benaderen uitdagingen met veerkracht en creativiteit, terwijl we transparantie aanmoedigen, want ongeacht onze achtergrond of verantwoordelijkheden, we zijn één team.

Over de functie

Platform Science is op zoek naar een Account Manager om ons team in België te versterken. Vanuit onze hubs in Ieper en Leuven lever je het digitale "brein" voor de transportsector. Deze rol is ideaal voor een drietalige professional die gedijt in een groeiende, internationale omgeving waar innovatie en zakelijke professionaliteit moeiteloos samengaan. Je bent verantwoordelijk voor het opbouwen van diepgaand vertrouwen bij klanten, variërend van chauffeurs tot C-level executives, en zorgt ervoor dat onze IoT-oplossingen hun succes stimuleren.

Details: Voltijds. Werkplek: Ieper of Leuven (Hybride/Remote flexibiliteit).

Essentiële verantwoordelijkheden

• Relatiebeheer: Opbouwen en onderhouden van langdurige, op vertrouwen gebaseerde relaties met B2B-klanten in de logistieke sector.

• Sales Executie: Proactief beheren van de volledige verkoopcyclus en het behalen (en overtreffen) van kwartaaldoelstellingen.

• Cross-functionele Samenwerking: Samenwerken met interne teams (Project Management, Inside Sales, Product en Facturatie) voor een naadloze klantervaring.

• Strategische Communicatie: Vloeiend schakelen tussen Frans, Nederlands en Engels om onze diverse Europese klantenbasis te ondersteunen.

• Data-gedreven Groei: Gebruikmaken van Salesforce, Gemini en LinkedIn om prestaties te volgen en commerciële strategieën te verfijnen.

Ervaring

• Vereiste ervaring: Minimaal 3 jaar bewezen ervaring in B2B-verkoop of accountmanagement met een trackrecord van het behalen van targets.

• Talenkennis: Professionele vloeiendheid in Frans, Nederlands en Engels is een vereiste.

• Sectorervaring: Ervaring in de transport- of telematicasector is een groot pluspunt.

• Technologie: Vaardigheid in Salesforce, Google Suite, Gemini en LinkedIn.

• Eigenschappen: Een transparante communicator die zelfstandig kan werken maar ook een echte teamplayer is. Je kunt communiceren op alle niveaus, van chauffeurs tot directieniveau.

• Opleiding: Bachelor in Business, Logistiek, Communicatie of gelijkwaardig door ervaring.

Arbeidsvoorwaarden

Het bedrijf biedt diverse voordelen aan vaste, fulltime medewerkers in België:

• Salaris: Competitief loon + motiverende bonusregelingen.

• Mobiliteit: Bedrijfswagen + tankkaart/laadpas.

• Vrije tijd: 20 vakantiedagen + 12 ADV-dagen (totaal 32 dagen).

• Vergoedingen: Maandelijkse maaltijdcheques, Thuiswerkvergoeding, Internetvergoeding en Ecocheques (€250).

• Verzekeringen: DKV-hospitalisatieverzekering en Baloise-pensioen & groepsverzekering.

Who We Are

At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

To support our growth, we are looking for a Digital Marketing Specialist. We need a B2B-focused, creative powerhouse and an unbeatable communicator! You will be the engine behind our digital domains, managing everything from marketing automation and multilingual website optimization to high-impact social media strategies. This is a full-time role reporting to the Senior Marketing Manager in Belgium.

Details: Full-time (40 hours/week). Work Location: Ieper, Belgium (Hybrid model).

Essential Responsibilities

• Integrated Campaign Management: Plan, execute, and optimize digital campaigns across webinars, paid media (SEO/SEA), social media, and email to drive lead generation and conversion.

• Marketing Automation: Implement and manage nurture workflows, ensuring effective lead scoring, segmentation, and performance tracking across global markets.

• Website Optimization: Manage and optimize our multilingual website, ensuring strong SEO/GEO performance, improved search visibility, and a structured content architecture.

• Data & Analytics: Monitor performance through tools like Google Analytics, track KPIs (traffic, engagement, conversion), and provide data-driven recommendations for improvement.

• Inbound Strategy: Oversee content updates, technical optimization, and performance reporting to support inbound marketing objectives.

• Multilingual Content: Develop and localize content strategies for website pages, blogs, presentations, brochures, banners, and digital assets.

• Email Marketing: Design and execute targeted email campaigns and automated nurture flows; manage A/B testing and analysis to improve performance.

• Social Media Presence: Build and manage a strong multichannel presence, developing organic and paid campaigns to increase brand awareness and traffic.

• Stakeholder Collaboration: Partner with internal and external stakeholders to ensure timely and detailed task execution and reporting.

Experience & Qualifications

• Education: Master’s or Bachelor’s degree in (Digital) Marketing or Communication.

• Experience: 3 to 5 years in a marketing function specifically within a B2B environment.

• Technical Stack: Strong experience with marketing automation tools and emailing platforms. Proficient with Google tools (Analytics, Tag Manager, Search Console), CRM/CMS platforms, and creative suites (Adobe or Canva).

• Communication: Flawless written and spoken English. Knowledge of Dutch, French, or German is a plus.

• Traits of a Successful Candidate: We are looking for someone who executes tasks with great detail and passion. You possess a proactive "hands-on" mentality and the ability to independently coordinate complex actions while motivating colleagues to achieve results together.

Benefits

The company offers various benefits to regular, full-time employees in Belgium:

• Mobility: Company car + fuel/charge card.

• Monthly Meal Vouchers (Edenred): €7,5.

• Allowances: Home Working Allowance, Internet Allowance, and Ecocheques (€250).

• Insurance: Comprehensive Medical Insurance (DKV) & Pension/Life Insurance (Baloise).

• Leave: 20 statutory days + 12 ADV days (32 days total).

Wie Wij Zijn

Bij Platform Science werken we aan het verbinden van alles wat beweegt. Opgericht in 2015, zijn we een open IoT-platform dat samenwerkt met innovatieve wagenparken, applicatieontwikkelaars, voertuigfabrikanten en leveranciers van apparatuur in de transportsector om revolutionaire oplossingen te leveren aan professionals in de supply chain over de hele wereld.

Onze medewerkers vormen een betrokken, diverse groep mensen die geloven in de kracht van geweldige ideeën. We nemen mensen met verschillende ervaringen en perspectieven aan om een bedrijfscultuur op te bouwen die groei stimuleert door innovatie. We waarderen doordachte acties en empathie voor anderen. We benaderen uitdagingen met veerkracht en creativiteit, terwijl we transparantie aanmoedigen, want ongeacht onze achtergrond of verantwoordelijkheden, we zijn één team.

Over de functie

Ter ondersteuning van onze groei zijn we op zoek naar een Digital Marketing Specialist. We zoeken een B2B-gerichte, creatieve krachtpatser en een onverslaanbare communicator! Je bent de motor achter onze digitale domeinen en beheert alles van marketingautomatisering en meertalige website-optimalisatie tot high-impact sociale mediastrategieën. Dit is een voltijdse functie die rapporteert aan de Senior Marketing Manager in België.

Essentiële verantwoordelijkheden

• Geïntegreerd Campagnebeheer: Plannen, uitvoeren en optimaliseren van digitale campagnes via webinars, betaalde media (SEO/SEA), sociale media en e-mail om leadgeneratie en conversie te stimuleren.

• Marketingautomatisering: Implementeren en beheren van nurture-workflows, zorgen voor effectieve lead-scoring, segmentatie en prestatiemeting in wereldwijde markten.

• Website-optimalisatie: Beheren en optimaliseren van onze meertalige website, zorgen voor sterke SEO/GEO-prestaties, verbeterde zoekzichtbaarheid en een gestructureerde content-architectuur.

• Data & Analytics: Prestaties monitoren via tools zoals Google Analytics, KPI's bijhouden (verkeer, betrokkenheid, conversie) en datagestuurde aanbevelingen doen voor verbetering.

• Inbound-strategie: Toezicht houden op content-updates, technische optimalisatie en prestatieregeling ter ondersteuning van inbound-marketingdoelstellingen.

• Meertalige Content: Ontwikkelen en lokaliseren van contentstrategieën voor websitepagina's, blogs, presentaties, brochures, banners en digitale assets.

• E-mailmarketing: Ontwerpen en uitvoeren van gerichte e-mailcampagnes en geautomatiseerde nurture-flows; beheren van A/B-tests en analyses om prestaties te verbeteren.

• Sociale Media-aanwezigheid: Opbouwen en beheren van een sterke aanwezigheid op meerdere kanalen, ontwikkelen van organische en betaalde campagnes om naamsbekendheid en verkeer te vergroten.

• Samenwerking met belanghebbenden: Samenwerken met interne en externe belanghebbenden om een tijdige en gedetailleerde uitvoering van taken en rapportage te garanderen.

Ervaring & Competenties

• Opleiding: Master of Bachelor in (Digitale) Marketing of Communicatie.

• Ervaring: 3 tot 5 jaar in een marketingfunctie, specifiek binnen een B2B-omgeving.

• Technische Stack: Sterke ervaring met marketing automation tools en e-mailplatformen. Ervaren met Google-tools (Analytics, Tag Manager, Search Console), CRM/CMS-platforms en creatieve software (Adobe of Canva).

• Communicatie: Foutloze beheersing van het Engels (geschreven en gesproken). Kennis van het Nederlands, Frans of Duits is een pluspunt.

• Eigenschappen van een succesvolle kandidaat: We zoeken iemand die taken uitvoert met grote precisie en passie. Je beschikt over een proactieve "hands-on" mentaliteit en het vermogen om onafhankelijk complexe acties te coördineren terwijl je collega's motiveert.

Benefits / Arbeidsvoorwaarden

• Mobiliteit: Bedrijfswagen + tankkaart/laadpas (Company car + fuel/charge card).

• Maaltijdcheques (Edenred): €7,5 per maand.

• Vergoedingen: Thuiswerkvergoeding, Internetvergoeding en Ecocheques (€250).

• Verzekeringen: DKV-hospitalisatieverzekering & Baloise-pensioen/groepsverzekering.

• Vrije tijd: 20 wettelijke vakantiedagen + 12 ADV-dagen (32 dagen totaal).

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Medior Software Engineer for their Core Product Development team in Leuven, Belgium. In this role, you will be involved as a full stack developer in the Design & Development of Video Intelligence solutions, and will also work on integrating with and enhancing the various other software products developed by Platform Science - EU. This is a highly collaborative position where you will coordinate implementation with feature development teams in Brazil and the US. This is a full-time position.

You report to the Software Development Manager.

The place of work is located at Leuven, Belgium - Hybrid/Remote.

Essential Responsibilities

• You participate in the complete product development cycle starting from analysis, architecture, design, coding, unit integration and system testing of software.

• You implement the solution and coordinate with the feature development teams in Brazil and the US.

• You provide ongoing sustaining support to the product, addressing end to end feature enhancements.

• You review and work with others (Product Management, Technical Architects, Development Engineers, Software Development Manager) to confirm and track feature requirements through to delivery.

• You are a member of an agile development team (Scrum methodology) and participate in the planning and execution of work items.

Experience

Required experience

• 4-6 years of total experience in software development.

• Strong proficiency with the Node.js ecosystem (including ExpressJS).

• Strong experience in modern front-end development with React (including Redux).

• Experience with NoSQL Databases like MongoDB, Elasticsearch, and Redis/Memcached.

• Experience with AWS Services (AWS SDK, S3, Lambda, EC2, EKS) and container orchestration (Kubernetes, Docker, Helm, Terraform).

• Experience with FFmpeg (fluent-ffmpeg) for video transcoding and processing.

• Excellent oral and written communication skills.

Nice to have

• Experience with Kafka and RabbitMQ/AMQP messaging systems.

• Knowledge of other technologies like Kotlin, Python, Angular TS, or React Native.

• Familiarity with hardware streams (e.g., Streamax, N9M protocol).

Traits of a successful candidate

• Passion and willingness to learn new technologies.

• Strong analytical and problem solving skills.

• Self-starter, Ability to work well in a small, international team with good communication skills.

• You are a strong team player but are able to work independently.

• You are dedicated to delivering high quality and performant solutions.

• You are eager to learn new things, you take ownership and want to get things done.

Educational requirement: Equivalent experience is accepted.

The company offers various benefits to regular, full-time employees including:

• Monthly meal vouchers (Edenred) 

• Home Working Allowance

• Internet Allowance

• Representation Allowance

• Ecocheques (Edenred) - EUR 250

• Medical Insurance (DKV)

• Pension & Life Insurance (Baloise)

• Car expense Allowance

Wie Wij Zijn

Bij Platform Science werken we aan het verbinden van alles wat beweegt. Opgericht in 2015, zijn we een open IoT-platform dat samenwerkt met innovatieve wagenparken, applicatieontwikkelaars, voertuigfabrikanten en leveranciers van apparatuur in de transportsector om revolutionaire oplossingen te leveren aan professionals in de supply chain over de hele wereld.

Onze medewerkers vormen een betrokken, diverse groep mensen die geloven in de kracht van geweldige ideeën. We nemen mensen met verschillende ervaringen en perspectieven aan om een bedrijfscultuur op te bouwen die groei stimuleert door innovatie.

We waarderen doordachte acties en empathie voor anderen. We benaderen uitdagingen met veerkracht en creativiteit, terwijl we transparantie aanmoedigen, want ongeacht onze achtergrond of verantwoordelijkheden, we zijn één team.

Over de functie

Platform Science is op zoek naar een Medior Software Engineer voor hun Core Product Development team in Leuven, België. In deze rol bent u betrokken als een full stack ontwikkelaar bij het Ontwerp & de Ontwikkeling van Video Intelligence oplossingen, en werkt u ook aan de integratie met en verbetering van de diverse andere softwareproducten die ontwikkeld zijn door Platform Science - EU. Dit is een zeer collaboratieve functie waarbij u de implementatie coördineert met functiespecifieke ontwikkelingsteams in Brazilië en de VS. Dit is een fulltime functie.

U rapporteert aan de Software Development Manager.

De plaats van tewerkstelling is gevestigd te Leuven, België - Hybride.

Essentiële verantwoordelijkheden

• U neemt deel aan de volledige productontwikkelingscyclus, beginnend bij analyse, architectuur, ontwerp, codering, unit integratie en systeemtesten van software.

• U implementeert de oplossing en coördineert met de feature development teams in Brazilië en de VS.

• U biedt voortdurende ondersteuning aan het product en richt zich op end-to-end featureverbeteringen.

• U overlegt en werkt samen met anderen (Product Management, Technische Architecten, Ontwikkelingsingenieurs, Software Development Manager) om featurevereisten te bevestigen en op te volgen tot de oplevering.

• U bent lid van een agile ontwikkelingsteam (Scrum methodologie) en neemt deel aan de planning en uitvoering van werkitems.

Ervaring

Vereiste ervaring

• 4-6 jaar totale ervaring in softwareontwikkeling.

• Sterke vaardigheid met het Node.js ecosysteem (inclusief ExpressJS).

• Ruime ervaring in moderne front-end ontwikkeling met React (inclusief Redux).

• Ervaring met NoSQL Databases zoals MongoDB, Elasticsearch en Redis/Memcached.

• Ervaring met AWS Services (AWS SDK, S3, Lambda, EC2, EKS) en containerorkestratie (Kubernetes, Docker, Helm, Terraform).

• Ervaring met FFmpeg (fluent-ffmpeg) voor videotranscodering en -verwerking.

• Uitstekende mondelinge en schriftelijke communicatievaardigheden.

Prettige extra's

• Ervaring met Kafka en RabbitMQ/AMQP messaging systemen.

• Kennis van andere technologieën zoals Kotlin, Python, Angular TS, of React Native.

• Vertrouwdheid met hardwarestreams (bv. Streamax, N9M protocol).

Kenmerken van een succesvolle kandidaat

• Passie en bereidheid om nieuwe technologieën te leren.

• Sterke analytische en probleemoplossende vaardigheden.

• Zelfstarter, vermogen om goed te functioneren in een klein, internationaal team met goede communicatieve vaardigheden.

• U bent een sterke teamspeler, maar kunt ook zelfstandig werken.

• U bent toegewijd aan het leveren van hoogwaardige en performante oplossingen.

• U bent leergierig, neemt eigenaarschap en wilt dingen gedaan krijgen.

Opleidingsvereiste: Gelijkwaardige ervaring wordt geaccepteerd.

Het bedrijf biedt diverse voordelen aan vaste, fulltime medewerkers, waaronder:

• Maandelijkse maaltijdcheques (Edenred) - € 250

• Thuiswerkvergoeding

• Internetvergoeding

• Ecocheques (Edenred) - € 250

• DKV (Hospitalisatieverzekering)

• Baloise (Pensioen & Levensverzekering)

• Autokostenvergoeding 

PURPOSE

To maximise profitability in the business by protecting all company assets which includes personnel, buildings, stock, and costs.

To ensure all core department values are upheld by all personnel within the team.

RESPONSIBLE TO

Territory Profit Protection Manager

KEY RESPONSIBILITIES

• To maintain a highly visible role in your designated area.

• To maintain an up to date knowledge of local priority criminal offenders.

• To attend local crime briefings and partnership meetings in order to gather intelligence.

• To be vigilant at all times on the shop floor observing any instances of theft or suspected theft howsoever caused.

• To challenge shoplifters in line with the correct company procedures.

• To ensure your company issued Radio is charged and in use at all times. This radio must be used to book on and off duty with. Radio etiquette must be followed at all times.

• To ensure your company issued SOS button is charged and on your person at all times during your tour of duty.

• To maintain an up to date knowledge of company CCTV systems and how to operate it.

• To obtain photographic stills of offenders either through CCTV or preferably with a company issued IPad and circulate to any surrounding stores and crime partnerships as required. Any data must be shared in line with GDPR.

• To conduct Security Checklists regularly and provide feedback to the managers with an emphasis on how compliance correlates to loss.

• To support and train managers and other store personnel on security related issues and give training and guidance as necessary.

• To ensure the adequate protection of company property which includes buildings and stock and make any recommendations considered appropriate to the Company.

• To maintain an up to date knowledge of relative Criminal Law and HR guidelines and procedures to ensure accuracy and efficiency in role.

• To ensure Profit Protection related branch administration is properly completed and filed in the stores.

• To ensure stores are compliant with Company Procedures and ensure feedback is given where necessary.

• To attend courts or tribunals as required and prepare written statements and reports as necessary.

• To ensure incidents of workplace violence are attended as soon as is practicable within 24 hours after the incident. To ensure appropriate advice is given to the staff involved and efforts are made to detect the offenders responsible.

• To both install and assist with the installation of covert/overt CCTV systems as required.

• To ensure all security related equipment supplied to yourself and to stores are carefully maintained and utilised to the full.

• To prioritise workload, ensuring that all reports and investigations are completed within the deadlines set.

• To liaise with outside Investigation Agencies including the Police as necessary.

• To ensure Crime Partnerships, BIDs and shared security services are utilised and deliver value for money.

• To operate total discretion and confidentiality in respect of all duties performed and information gained during the course of your employment.

• To complete any other ad hoc tasks as set by the Territory Profit Protection Manager.

Joining Collibra’s People Team

Employee Relations Partners at Collibra are responsible for

• Serving as the primary employee relations resource for assigned EMEA countries, expanding globally over time
• Partnering closely with global People Partners (HRBPs) and business managers to address employee relations matters, across multiple geographies, including performance issues, workplace concerns, conflicts, conflict resolution, and policy-related questions, conducting discussions and case management in English, French, or Dutch as required
• Supporting investigations, employee complaints, and sensitive cases, ensuring fairness, consistency, and compliance with local labor laws and company policies
• Defining, documenting, and continuously improving Employee Relations processes to ensure cases are handled efficiently, consistently, and with the right level of human judgment
• Tracking and analyzing Employee Relations metrics (e.g. case volume, themes, resolution time, recurrence) to identify trends, risks, and opportunities for prevention
• Contributing to proactive ER initiatives (manager guidance, documentation templates, FAQs, playbooks) to reduce recurring issues and improve manager capability
• Partnering with Legal, People Ops, and other stakeholders as needed on complex or cross-border cases

You have

• Solid experience in Employee Relations, ideally in a tech or fast-paced environment, with strong exposure to the Belgian and French markets
• Strong understanding of employee relations principles, investigations, and employment practices (experience across multiple countries is a plus)
• Demonstrated ability to work autonomously, manage sensitive topics, and exercise sound judgment
• Strong process-thinking mindset, with experience defining or improving workflows
• High curiosity and practical interest in AI and automation, with the ability to translate concepts into real use cases
• Bachelor’s degree or equivalent related working experience
• Work authorization to work in Brussels, Belgium
• Experience in the Belgian, French, Czech, and/or UK markets is a plus
• Experience working with HR tech platforms, case management tools, or AI-enabled tools
• Exposure to change management or transformation initiatives
• Experience in a global or scale-up environment
• Familiarity with data privacy, ethics, and compliance considerations related to AI

You are

• Analytical and excel in your problem-solving capabilities
• Experience using People data and metrics to drive decision-making
• A strong communicator, excel at relationship-building, and have stakeholder management skills
• Able to thrive in a fast-paced, rapidly evolving environment
• Professional fluent in English, French, and Dutch, with proven ability to manage employee relations matters in all three languages
• Comfortable enabling others: coaching, guiding, and helping People Partners adopt new ways of working
• Strong in communication skills, with the ability to explain complex topics clearly to non-experts

Measures of success

• Within your first month, you will immerse yourself in the EMEA landscape to align regional employee relations with our global mindset
• Within your third month, you will you will achieve full mastery of EMEA case management, serving as the primary subject matter expert for the region
• Within your sixth month, you will lead our expansion into US employee relations by developing a comprehensive playbook while leveraging AI tools to drive operational efficiency and strategic innovation

Job details
● 💼 Engineering Team
● 📍 Belgium - Ghent
● 🕜 Full-Time/Hybrid

What you will do

As an Engineering Manager, you will lead an engineering team that builds and operates systems at scale within our platform. This is a high-impact leadership role where you will see your team's work directly translate into real-world applications that impact businesses worldwide. The role requires you to combine strong technical experience with operational and people management excellence.

Where you will have impact

• Lead, coach, and mentor a team of engineers, fostering a culture of technical excellence and long-term career growth.
• Be the technical guide the team can lean on for growing their technical careers and for collaborating on their technical work, while at the same time being strong with people, organization, structure, planning and driving delivery.
• (Help) the architecture, design, implementation, maintenance, improvements and scaling of the systems your team owns.
• You will be at the forefront of our AI evolution, helping to embed intelligence into our platform. You'll not only build AI features for our customers but also champion an AI-first development culture within the engineering team.
• Identify, estimate, plan and deliver continuous improvements with the team in system quality, stability, observability, performance, and reliability.
• Collaborate closely with product, other engineering teams, support and business teams.

About our team

You'll be leading a skilled team of engineers who build and maintain critical parts of our platform. The team works on technically challenging problems at scale, turning complex requirements into reliable, high-quality solutions that power our products for the hospitality industry.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and trainings to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Net allowance: Support for home office related expenses.
• Vouchers: Lunch vouchers & Eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• You are an experienced people leader with a passion for coaching and mentoring engineers, driving their technical and professional growth.
• You have experience architecting, designing, implementing, testing, deploying and maintaining complex software systems.
• You have a proactive, "can-do" attitude, viewing challenges as opportunities and inspiring a positive, solution-oriented mindset within your team.
• You excel at seeing the bigger picture, breaking down large projects into clear, manageable tasks, and accurately estimating effort.
• You are a forward-thinking builder who views AI as a core component of modern engineering. You have a proven interest (or experience) in working with LLMs, agentic workflows, or AI-assisted coding tools to ship higher-quality code, faster.
• You get energized from optimizing structure, tooling, processes and ways of working.
• While this is a leadership role, you come from a strong hands-on engineering background and can act as a technical guide for your team.
• Professional proficiency in Python or similar languages for building systems at scale.
• Experience with cloud platforms and modern infrastructure (e.g. GCP, AWS, or Azure).
• Fluency in English, with excellent communication and stakeholder management skills.

We welcome

• Experience within the hospitality technology sector or similar industries (e.g. airline industry).
• Experience with data engineering (large-scale data processing and pipeline development), distributed systems, or high-throughput architectures.
• Strong knowledge of data cloud technologies, data streaming systems (like Kafka or Google Cloud Pub/Sub), and cloud database solutions (like BigQuery, Snowflake, or Databricks).

Technologies you will work with

Python, Google Cloud Platform (GCP), BigQuery, Spanner, Pub/Sub, Kubernetes.

#LI-Hybr

Job Details

• 💼 Finance Operations | Business Operations
• 📍 Belgium - Ghent
• 🕜 Full-Time/Hybrid 

What you will do

Reporting to our Senior Manager of Finance Operations, you will step into the pivotal role of Finance Operations Process & Automation Lead. You will lead our FinOps Projects team, acting as the architect of a leaner, more automated financial operation. Your mission is to own the end-to-end Quote-to-Cash process, drive our AI automation strategy, and champion process quality across the business, ensuring our operations are as innovative as our products.

Where you will have impact

• Lead, manage, and mentor the FinOps Projects team, fostering their professional growth and driving project success.
• Own the end-to-end Quote-to-Cash (Q2C) process, leading initiatives to map, redesign, and improve process quality from start to finish.
• Drive the FinOps automation roadmap, identifying opportunities and partnering with technical teams to build and implement AI-driven solutions.
• Act as the voice of operational excellence, influencing upstream commercial decisions to prevent downstream complexity and ensure scalability.
• Lead the integration of billing systems and processes from newly acquired companies, ensuring seamless absorption into Lighthouse operations.
• Develop data-driven business cases and reporting to demonstrate the impact and ROI of automation and process improvement initiatives.
• Champion and maintain high standards for process documentation, ensuring the reliability and scalability of our automated systems.

About our team

You'll be leading the FinOps Projects team, a crucial group at the intersection of finance and technology. As part of the wider Finance Operations team, we own the entire Quote-to-Cash lifecycle. Our mission is twofold: we drive major strategic projects like integrating new companies and building out our AI automation, while also ensuring the core business runs smoothly. We are a team of ambitious, analytical process-thinkers and supportive coaches, constantly seeking smarter ways to support Lighthouse's rapid growth.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Experience in Finance Operations, with deep, hands-on expertise in the full Quote-to-Cash (Q2C) lifecycle.
• Proven experience in people management, with a passion for coaching, professional development, and performance management.
• A demonstrated track record of leading process optimization and automation projects from conception to successful implementation.
• Experience translating business needs into technical requirements and partnering effectively with engineering or automation teams.
• Excellent stakeholder management and communication skills, with the ability to influence cross-functional partners and senior leadership.
• A strategic, root-cause thinker who solves problems upstream rather than just managing downstream symptoms.
• The ability to thrive in a fast-paced, ambiguous environment with strong prioritization skills.
• An ambitious and proactive mindset, with a strong work ethic and a drive to deliver results in a dynamic, high-growth environment.

We welcome

• Experience in a finance transformation or consulting role, with exposure to systems like Salesforce (CPQ/Billing), NetSuite, Kolleno, or Adyen.
• A background working within a high-growth SaaS or technology company.
• Direct experience with AI-driven automation projects in a finance context.

Job Details

• 💼 Sales Operations | Business Operations
• 📍 Belgium
• 🕜 Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.

HR & Admin Intern

Join Artefact Belgium: Lead the Future of Generative AI and Large Language Models

Are you a proactive talent enthusiast with a passion for people and technology? Artefact Belgium is looking for an HR & Admin Intern to help us attract, develop, and support the brightest minds in the Data & AI industry. If you are a student or recent graduate who thrives in a fast-paced consulting environment and wants to shape the culture of a leading AI firm, we invite you to join our team in Brussels.

Who You Are

• Aspiring HR Professional: Currently pursuing or recently completed a degree in Human Resources, Psychology, Business, or a related field.
• People-Centric & Tech-Curious: You don’t need to code, but you are excited by the world of AI and understand that great technology is built by great people.
• Organized & Agile: Able to manage multiple administrative and creative tasks with a high degree of autonomy and attention to detail.
• Strong Communicator: Excellent interpersonal skills with the ability to engage with diverse profiles.
• Eager to Grow: A "can-do" attitude, ready to learn the ropes of HR operations, recruitment, and employer branding in a global firm.

Who We Are

Artefact is a leading Data & AI consulting firm at the forefront of AI innovation. With a global presence, we collaborate with top-tier clients across industries, including healthcare, manufacturing, and media, to harness the transformative power of generative AI. Our team in Belgium is specialized in LLM and GenAI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

• Partner on HR Policies: Work directly with the HR Manager to research, draft, and implement internal policies (e.g., remote work frameworks, wellbeing programs, car/mobility policies, and CSR initiatives).
• Support Talent Acquisition: Assist in the end-to-end recruitment process, from sourcing specialized AI talent to managing the candidate pipeline.
• Drive Employer Branding: Help execute local initiatives (social media, campus events) to position Artefact as the employer of choice for tech talent in Belgium.
• People Operations & Compliance: Assist with the administrative lifecycle—onboarding, contract prep, and ensuring our processes align with Belgian labor standards.
• Foster Culture: Help organize internal events and workshops that reinforce our "One Artefact" spirit.

What You Bring

• Current Student Status: You must be enrolled in a University or High School program (Hogeschool/Haute École). This internship is unpaid and governed by an internship agreement (stageovereenkomst/convention de stage) provided by your school.
• Language Skills: Strong written and verbal communication skills in English. Knowledge of Dutch and/or French is highly valued for navigating Belgian social legislation.
• Tech Savvy: Comfortable using Microsoft Office (Excel, PowerPoint) and curious about learning HRIS and recruitment tools.
• Reliability: A high level of confidentiality and professional integrity.

What We Offer

• Real Responsibility: You won't just be making coffee; you will be a full member of the HR team with ownership of specific projects.
• Innovation: A front-row seat to the latest trends in Generative AI and Data Science.
• Networking: Access to a global network of experts across the Artefact group.
• Direct Coaching: You will work closely with our HR Manager, receiving practical guidance and feedback on your work.
• Dynamic Environment: A collaborative and inclusive workplace in the heart of Brussels, with exposure to the latest trends in the AI industry.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

HR & Admin Intern

Join Artefact Belgium: Lead the Future of Generative AI and Large Language Models

Are you a proactive talent enthusiast with a passion for people and technology? Artefact Belgium is looking for an HR & Admin Intern to help us attract, develop, and support the brightest minds in the Data & AI industry. If you are a student or recent graduate who thrives in a fast-paced consulting environment and wants to shape the culture of a leading AI firm, we invite you to join our team in Brussels.

Who You Are

• Aspiring HR Professional: Currently pursuing or recently completed a degree in Human Resources, Psychology, Business, or a related field.
• People-Centric & Tech-Curious: You don’t need to code, but you are excited by the world of AI and understand that great technology is built by great people.
• Organized & Agile: Able to manage multiple administrative and creative tasks with a high degree of autonomy and attention to detail.
• Strong Communicator: Excellent interpersonal skills with the ability to engage with diverse profiles.
• Eager to Grow: A "can-do" attitude, ready to learn the ropes of HR operations, recruitment, and employer branding in a global firm.

Who We Are

Artefact is a leading Data & AI consulting firm at the forefront of AI innovation. With a global presence, we collaborate with top-tier clients across industries, including healthcare, manufacturing, and media, to harness the transformative power of generative AI. Our team in Belgium is specialized in LLM and GenAI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

• Partner on HR Policies: Work directly with the HR Manager to research, draft, and implement internal policies (e.g., remote work frameworks, wellbeing programs, car/mobility policies, and CSR initiatives).
• Support Talent Acquisition: Assist in the end-to-end recruitment process, from sourcing specialized AI talent to managing the candidate pipeline.
• Drive Employer Branding: Help execute local initiatives (social media, campus events) to position Artefact as the employer of choice for tech talent in Belgium.
• People Operations & Compliance: Assist with the administrative lifecycle—onboarding, contract prep, and ensuring our processes align with Belgian labor standards.
• Foster Culture: Help organize internal events and workshops that reinforce our "One Artefact" spirit.

What You Bring

• Current Student Status: You must be enrolled in a University or High School program (Hogeschool/Haute École). This internship is unpaid and governed by an internship agreement (stageovereenkomst/convention de stage) provided by your school.
• Language Skills: Strong written and verbal communication skills in English. Knowledge of Dutch and/or French is highly valued for navigating Belgian social legislation.
• Tech Savvy: Comfortable using Microsoft Office (Excel, PowerPoint) and curious about learning HRIS and recruitment tools.
• Reliability: A high level of confidentiality and professional integrity.

What We Offer

• Real Responsibility: You won't just be making coffee; you will be a full member of the HR team with ownership of specific projects.
• Innovation: A front-row seat to the latest trends in Generative AI and Data Science.
• Networking: Access to a global network of experts across the Artefact group.
• Direct Coaching: You will work closely with our HR Manager, receiving practical guidance and feedback on your work.
• Dynamic Environment: A collaborative and inclusive workplace in the heart of Brussels, with exposure to the latest trends in the AI industry.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

Cluster Assistant Arcades

Stap binnen in de bruisende wereld van Napoleon Sports & Casino! Wij zijn op zoek naar onze onmisbare Cluster Assistant voor onze regio Affligem, Berlare & Zottegem.

In deze unieke en uitdagende rol ben jij de held van de continuïteit. Je zorgt ervoor dat de speelzalen in jouw regio operationeel blijven door flexibel in te springen waar nodig. Daarnaast ben je de rechterhand van de cluster manager en ondersteun je bij cruciale operationele taken.

Geen dag is hetzelfde. Je bent de verbindende schakel tussen de teams op de vloer en het management, en je geniet van het reizen tussen onze locaties om overal een topsfeer en topkwaliteit te garanderen.

Jouw Verantwoordelijkheden

Jouw rol bestaat uit een dynamische combinatie van operationeel werk, coördinatie en coaching.

1. Operationele Kwaliteit & Klantbeleving 

• Start & Einde: je bent verantwoordelijk voor de volledige operatie, van het openen tot het sluiten van de Arcade.
• Transacties & Compliance: je beheerst en voert alle essentiële taken uit, waaronder Deposits, Withdrawals, speler registratie en het uitvoeren van Epis Checks.
• Beleving: je bent de drijvende kracht achter een superieure Customer Experience en fungeert als Hospitality Ambassadeur.
• Bestellingen & netheid: Je plaatst bestellingen bij (gekozen) leveranciers en zorgt voor een constante focus op orde, netheid en schoonmaak van de zaal.
• Rapportage: je rapporteert helder en tijdig aan de sectormanager.

2. Ondersteuning & Coaching 

• Flexibele Inzet: Je werkt volgens een vaste basisplanning, maar bent de cruciale back-up die de continuïteit garandeert en flexibel wordt ingezet in je cluster bij onvoorziene omstandigheden (zoals ziekte of verlof) en tijdens piekmomenten (avonden, weekends, feestdagen).
• Coaching: Je begeleidt, ondersteunt en coacht nieuwe én bestaande medewerkers op de vloer.
• HR-Support: Je voert de periodieke check-ins uit met medewerkers en assisteert de sectormanager.
• Onboarding: Je biedt praktische ondersteuning tijdens het onboardingsproces van nieuwe collega's.
• Ideeën: Je geeft spontaan aan waar er plaats is voor verbetering.

Jouw Profiel

• 100% flexibel: Je bent bereid om te werken in wisselende shiften (avond/nacht/weekend) en op verschillende locaties in jouw cluster wel volgens een vaste basisplanning.
• Hands-on assistant: Je hebt een sterke hands-on mentaliteit, bent stressbestendig en kan mensen aansturen.
• Team én zelfstandig: Je bent een vlotte teamplayer, maar functioneert ook uitstekend zelfstandig. Je respecteert je vrijheid en komt afspraken na. 
• Oplossingsgericht: Je denkt kritisch na en wil verbeterpunten aanpakken.
• Pluspunt: Enige ervaring binnen administratie of coördinatie is een plus, maar geen must.

Ons Aanbod

Als marktleider op het vlak van innovatie en groei, bieden wij jou een functie die net zo dynamisch is als onze sector:

• Een uitdagend en afwisselend takenpakket met een stevige dosis autonomie en verantwoordelijkheid.
• Een aantrekkelijk loon, aangevuld met extralegale voordelen.
• Een aangepast opleidingstraject waarmee je snel alle taken onder de knie krijgt.

This is a Full Remote position to be based preferably in Antwerp, Ghent or Brugge

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

• A self-starter, results-oriented person who loves to reach and exceed targets.
• A customer oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people.
• A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations.
• A dynamic person, used to work independently in fast-paced environments and with great organizational skills.
• A curious and willing to learn enthusiast, who wants to grow and improve with us.

What we offer you  

😄 An awesome team (not everybody like our jokes, but we try our best) 

🏠 A Permanent contract (that can be useful in life) 

⚖️ Full remote from any location within Flanders)

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌳 Eco vouchers are provided for purchasing goods and services with an ecologic nature. 

🌎 International teams - More than 30 nationalities and 16 offices worldwide 

🏳️‍🌈 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc 

🎓Continuous learning and development programs

😌 Free access to the Calm app  

🏥 Health insurance fully covered by the company 

🍴 Amazing offices with dining, coffee point on each floor, and leisure area    

🎤 Team building events (we love karaoke. A lot. A lot.)

If you are the right person and you are thrilled to join TheFork don’t miss this chance and apply.. we are waiting for you!

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly

#LI-AD2

This is a Full Remote position to be based preferably in Antwerp, Ghent or Brugge

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

• A self-starter, results-oriented person who loves to reach and exceed targets.
• A customer oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people.
• A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations.
• A dynamic person, used to work independently in fast-paced environments and with great organizational skills.
• A curious and willing to learn enthusiast, who wants to grow and improve with us.

What we offer you  

😄 An awesome team (not everybody like our jokes, but we try our best) 

🏠 A Permanent contract (that can be useful in life) 

⚖️ Full remote from any location within Flanders)

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌳 Eco vouchers are provided for purchasing goods and services with an ecologic nature. 

🌎 International teams - More than 30 nationalities and 16 offices worldwide 

🏳️‍🌈 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc 

🎓Continuous learning and development programs

😌 Free access to the Calm app  

🏥 Health insurance fully covered by the company 

🍴 Amazing offices with dining, coffee point on each floor, and leisure area    

🎤 Team building events (we love karaoke. A lot. A lot.)

If you are the right person and you are thrilled to join TheFork don’t miss this chance and apply.. we are waiting for you!

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly

#LI-AD2