Payjoy
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Responsibilities
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This position is responsible for owning and managing the day-to-day operations of the Telesales channel for Personal Finance (PF), across both inbound and outbound streams. The Telesales Operations Supervisor ensures the channel consistently delivers against SLAs, maintains healthy acquisition costs, and drives sales conversion rates. The role has full ownership of operations, procedures, BPO management, CAC, and sales conversion rate performance.
Key Responsibilities
Own the end-to-end telesales operations: ensure BPO partners deliver against agreed SLAs, monitor and control CAC and incremental CAC, and plan, deploy, and iterate on campaigns according to business needs and priorities.
Own and manage the tooling stack used by the telesales team, ensuring tools are properly configured, maintained, and leveraged to maximize operational efficiency.
Define and enforce operational best practices across the telesales channel, ensuring quality, consistency, and compliance in all customer interactions.
Collaborate with Marketing, Product, and Product Marketing teams to surface insights from customer conversations and translate them into improvements to customer-facing aspects of the product.
Partner with the Analytics team to establish measurement frameworks, track channel KPIs, and report on performance with accuracy and rigor.
Qualifications
Bachelor's degree in Marketing, Business, or a related field — or equivalent practical experience in a similar role.
Strong understanding of D2C sales operations, including inbound and outbound channel dynamics.
Proven experience managing BPO partners and coordinating across cross-functional stakeholders.
Excellent project management and communication skills, with the ability to operate effectively across functions and levels of seniority.
Intermediate to advanced SQL skills.
Hands-on experience working within or alongside sales channels.
Nice to Have
Fluency in English (written and spoken).
Experience designing and interpreting A/B tests.
Benefits
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Key responsibilities
Define and manage the global website content to support brand, campaign, and product goals.
Oversee content updates, launches, and optimizations across global and local web pages.
Ensure SEO/AEO/ GEO best practices and user experience (UX) principles are applied globally.
Partner with creative and brand teams to maintain a cohesive look and tone of voice across all digital touchpoints.
Provide brand and creative guidelines to regional teams and agencies.
Collaborate with local marketing teams to adapt and localize global campaigns for regional websites.
Act as the main liaison between global and regional web managers to ensure alignment on priorities, content launches, and performance goals.
Gather insights and feedback from local markets to inform global web strategy.
Manage relationships with digital and creative agencies, including web developers, UX/UI designers, and content partners.
Define project briefs, timelines, and deliverables for agency-led website initiatives.
Monitor performance and quality of agency output against agreed KPIs
Work with analytics teams to track website KPIs, including traffic, engagement, and conversion rates.
Qualifications
Bachelor’s degree in Marketing, Communications, Digital Media, or related field.
5+ years of experience in web content management, digital marketing, or global brand management.
Strong understanding of CMS platforms (e.g., WordPress, AEM, Contentful).
Experience working with creative and digital agencies.
Excellent project management and cross-functional communication skills.
Fluency in English; additional languages are a plus.
Global or regional experience (multi-market coordination) strongly preferred.
Strategic thinker with a creative eye and operational discipline.
Strong collaborator who can balance global brand standards with local market needs.
Advance understanding of HTML and CSS for content editing or QA.
Familiarity with SQL and data analytics for performance reporting.
Exposure to A/B testing and personalization tools.
Benefits
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Key responsibilities
Contribute to the design and execution of strategic initiatives, ensuring clear alignment with business goals and measurable progress over time.
Combine quantitative and qualitative analysis to identify opportunities for growth, support business case development (including for cross-functional stakeholders), and prioritize initiatives to grow the D2C channel globally.
Design and maintain dashboards and reports to support deeper analysis, standardize reporting processes, and ensure data accuracy.
Monitor and report on key KPIs, highlighting performance trends, execution gaps, and actionable insights to guide decisions.
Work with Finance and Risk teams to create financial projections used to measure and actively manage the performance of the channel and determine budget allocations.
Conduct strategic research, competitive benchmarking, and uncover customer insights (including surveys, analysis of digital behavioral data, etc.) to inform decision-making and uncover growth opportunities.
Assist in the preparation of materials for internal business reviews, planning cycles, and leadership updates.
Qualifications
Past experience in strategy, consulting, growth, or business ops roles.
Analytical skills with a data-driven approach - is able to quantitatively diagnose root causes and use data to formulate recommendations. Strong Excel/Google sheets skills are a must. SQL skills are strongly preferred. Familiarity with BI tools (e.g., Tableau, Power BI, Hex) is a plus.
Basic to intermediate financial modeling skills preferred.
Highly organized - can manage multiple workstreams with a variety of stakeholders simultaneously.
Strong oral and written communication skills (skill in PowerPoint is required)
Demonstrated ability to work cross-functionally and drive alignment across teams.
Self-driven and results-driven, willing to work in a dynamic, high-change environment.
Benefits
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The Fraud Analytics Analyst is responsible for leveraging data analytics to set a fraud strategy that serves as a competitive advantage, providing the right balance between a seamless user experience and great fraud controls.
Key Responsibilities
Analyze large datasets to identify trends, patterns, and indicators of fraud, focusing on both broad fraud trends and specific areas such as credit card and transactional fraud.
Develop and refine fraud detection models and algorithms to improve detection rates and false positives.
Drive research projects through all its phases, from inception to deployment and impact assessment.
Prepare and present analytical reports on fraud trends, findings, and the effectiveness of fraud prevention strategies.
Write queries, design, build and maintain dashboards and visualizations to monitor randomized experiments and key metrics.
Continuously quantify the impact in gross margin of fraud initiatives, size the economic opportunity of product vulnerabilities and process inefficiencies.
Work cross functionally with stakeholders in Data Science, Fraud Operations, Product, and Go-to-market.
Qualifications
Bachelor’s degree in applied quantitative field, such as statistics, economics, mathematics, etc.
1-2 years of work experience with transactional fraud in credit lending and credit cards, working in the telecom industry and a fast-paced and rapidly changing environments.
Strong SQL competencies, and experience with statistical programming languages such as R or Python.
Excellent written and oral communication skills, summarize and communicate technical analysis to broad audiences.
Strong analytical skills and who are curious by nature.
Results-oriented and feels comfortable working both autonomously and in heavily cross-functional environments, taking full ownership of his/her own projects.
Benefits
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country-level and global initiatives. The role ensures strategic priorities translate into execution
through cross-functional coordination and performance tracking. It delivers actionable insights
to leadership, enabling data-driven decision-making and business alignment. This position plays
a critical role in helping the organization scale effectively while remaining focused on impact
and results
Key responsibilities
with business goals and measurable progress over time.
● Conduct business analysis to support business case development and country-level
prioritization.
● Conduct strategic research and competitive benchmarking to inform decision-making
and uncover growth opportunities.
● Monitor and report on key KPIs, highlighting performance trends, execution gaps, and
actionable insights to guide leadership decisions.
● Design and maintain dashboards and reports to support deeper analysis, standardize
reporting processes, and ensure data accuracy.
● Track strategic goals and project milestones, proactively flagging misalignments, delays,
or execution risks.
● Collaborate across Sales, Growth, Operations, and other teams to align execution,
timelines and follow through on strategic priorities.
documenting recurring processes that enable consistent performance tracking.
● Assist in the preparation of materials for internal business reviews, planning cycles, and
leadership updates.
● Identify and implement process improvements to enhance operational efficiency and
scalability.
Qualifications
or similar.
● 3+ years of experience in strategy and operations, management consulting from
top-tiers firms preferred.
● Strong analytical and data driven; proficiency in Excel, SQL and PowerPoint is
required. Familiarity with BI tools (e.g., Looker, Tableau, Power BI) is a plus.
● Communication skills for effective collaboration.
● Self-driven and results-driven, willing to work in a dynamic, high-change environment.
● Experience working with cross-functional teams and managing complex projects.
● Demonstrated ability to work cross-functionally and drive alignment across teams.
● Comfortable with ambiguity and energized by building from scratch.
Benefits
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
30 days of Christmas bonus.
20 days paid Vacation.
50% Vacation premium.
13% Saving funds.
$2,000 MXN monthly grocery coupons.
$2,000 USD annual Co-working Travel perk.
$2,000 USD annual Professional Development perk.
Ready to apply?
Apply to Payjoy
We are looking for a Telesales Manager to lead the evolution of our sales channel into a scalable, AI-driven model. In this role, I will define the channel strategy, optimize the customer journey, and drive growth through tools such as voice bots, automation, and API integrations. I will own both the telesales channel and the AI solutions that power it, leading their implementation and continuous improvement in close collaboration with Product, Marketing, Brand, and Operations teams across a global scope (Mexico and Brazil). This is an individual contributor role with high exposure to multiple stakeholders, ideal for someone with a strong analytics background (SQL is a must, along with dashboarding and performance monitoring), experience in commercial and martech environments, and a clear focus on results, conversion, and customer experience. Advanced English is required.
Key responsibilities
Own the telesales AI agent development process: identify new use cases, build and deploy agents, and continuously iterate to improve conversion and retention rates.
Lead the evaluation, integration, and deployment of new vendors and tools to enhance telesales capabilities.
Define and enforce best practices across the telesales channel, ensuring quality, consistency, and compliance in all customer interactions.
Collaborate with Marketing, Product, and Product Marketing teams to surface insights from customer conversations and translate them into improvements to customer-facing aspects of the product.
Partner with the Analytics team to establish measurement frameworks, track channel KPIs, and report on performance with accuracy and rigor.
Qualifications
Bachelor's degree in an analytical or technical field (e.g., Engineering, Mathematics, Computer Science, Economics) with demonstrated experience in marketing.
Strong understanding of AI tools and the technical aspects involved in their deployment and integration.
Experience managing external vendors and technology partners.
Proven track record of building AI-driven solutions that deliver measurable business results.
Excellent project management skills with the ability to communicate effectively across functions and levels of seniority.
Fluency in English (written and spoken).
Advanced level of SQL
Experience designing and interpreting A/B tests.
Nice to Have
Hands-on experience working within or alongside sales channels.
Benefits
Ready to apply?
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Responsibilities
Plan, launch, and optimize campaigns across multiple markets, testing creatives, audiences, and bidding strategies to maximize ROI and minimize CAC
Analyze performance using cohort-based metrics (LTV, CAC, payback, repayment), generating actionable insights and recommendations for continuous improvement
Partner closely with Risk and Analytics teams to ensure acquisition quality and alignment with credit performance metrics such as approval rate, delinquency, and repayment
Lead structured experimentation across the funnel, including creatives, landing pages, onboarding flows, and targeting strategies to improve conversion rates
Collaborate with Product and Engineering teams to enhance tracking, attribution, and measurement frameworks across digital channels
Develop localized growth strategies by market, adapting channels, messaging, and user journeys to country-specific dynamics
Contribute to PayJoy’s global growth playbook by sharing insights, best practices, and learnings across regions
Qualifications
Benefits
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The Business Analyst Manager is responsible for developing reports on the performance of our operational processes based on data analysis, using BI and SQL tools, to collaborate with stakeholders to identify and define business opportunities, transforming data into actionable insights to guide business decisions.
Responsibilities
Conduct deep-dive analyses to uncover root causes of operational or strategic challenges, translating complex issues into clear decision-making frameworks to leadership, partnering with cross-functional teams to frame problems and develop actionable solutions
Define, refine, and manage key performance indicators aligned with business goals, creating dashboards and reporting tools to monitor progress and surface insights regularly, in order to identify gaps between targets and actuals, flagging risks and opportunities early.
Translate strategic priorities into clear initiatives, timelines, and owners, following up rigorously with stakeholders to ensure timely progress and resolution of blockers.
Requirements
What we're looking for
- 100% Company funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellness perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Catered lunches
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We are looking for an experienced, strategic, and hands-on leader to own PayJoy's global fraud operations function. You will lead a team of 20+ fraud operations analysts across 10 countries and will be responsible for both the strategy and day-to-day execution of fraud prevention across our consumer and SME products.
This is a rare opportunity to build a world-class fraud function from the ground up in one of the most dynamic and complex fraud environments in the world — serving populations that traditional financial institutions have left behind, through both physical retail and digital channels.
You will partner closely with Product, Engineering, Data Science, Compliance, and regional General Managers to ensure fraud operations scales with PayJoy's global growth.
Responsibilities
Define and own PayJoy's global anti-fraud operations across all markets, products, and distribution channels — from physical retail to fully digital onboarding
Set the vision for how fraud operations becomes a measurable competitive advantage: higher approval rates, lower fraud losses, and a better user experience than our competitors
Translate strategy into executable roadmaps, working cross-functionally with Product, Engineering, Data Science, and regional GMs
Represent fraud risk at the leadership level, clearly communicating trade-offs between growth, user experience, and loss exposure
Own end-to-end fraud operations including user onboarding, KYC/identity verification, transaction monitoring, dispute resolution, and fraud investigations
Optimize fraud rules, models, and workflows across geographies, balancing fraud loss rates with onboarding pass rates and false positive rates
Lead, develop, and scale a team of 20+ fraud operations analysts and managers across 10 countries
Own and report on key fraud KPIs including fraud loss rate, false positive rate, onboarding pass rate, investigation SLAs, and chargeback rates
Build reporting infrastructure that gives leadership real-time visibility into fraud trends and emerging threats
Build a high-performance team culture grounded in data-driven decision making, operational rigor, and continuous improvement
Mentor and develop the next generation of fraud leaders within PayJoy
Qualifications
10+ years of experience in fraud, financial crime, or risk operations, with at least 5 years in a leadership role
Proven experience managing and developing teams of 20+ people, ideally across multiple geographies or time zones
Deep expertise in fraud patterns — including first-party fraud, synthetic identity, account takeover, bust-out fraud, and organized fraud rings
Experience building KYC and identity verification systems for underbanked or thin-file populations
Hands-on experience with fraud rules engines, device intelligence platforms, and fraud analytics tooling
Advanced SQL skills; ability to independently analyze data, build fraud monitoring dashboards, and derive actionable insights
Fluency in Spanish & English required; Portuguese a strong plus
Experience operating in at least one LatAm market (Mexico, Colombia, or Brazil strongly preferred)
Strong written and verbal communication skills; ability to influence senior stakeholders and cross-functional partners without direct authority
Preferred
Experience at a high-growth fintech, lending platform, or marketplace operating in LatAm
Familiarity with device-based fraud vectors — IMEI fraud, point-of-sale collusion, device resale schemes — relevant to secured lending or device financing models
Experience working with Data Science teams to develop, evaluate, and deploy ML fraud models
Ability to work with Product and Engineering teams
Python or equivalent scripting for data analysis and fraud workflow automation
Benefits
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Responsabilidades
Requerimientos
Beneficios
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Key responsibilities
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Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy’s mission and business momentum across key markets.
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Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.
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Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy’s innovation and impact.
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Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.
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Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy’s narrative and results.
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Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.
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Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.
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Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.
Qualifications
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Bachelor's degree or studying in a field related to Social Marketing.
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7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).
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Proven track record of building positive media coverage in global and regional markets.
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Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).
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Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.
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Experience working cross-functionally with senior leaders and external partners.
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Strong understanding of the intersection of technology, financial inclusion, and emerging markets.
Benefits
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
30 days of Christmas bonus.
20 days paid Vacation.
50% Vacation premium.
13% Saving funds.
$2,000 MXN monthly grocery coupons.
$2,000 USD annual Co-working Travel perk.
$2,000 USD annual Professional Development perk.
Ready to apply?
Apply to Payjoy
The Business Enablement Manager is the engine behind PayJoy Mexico’s partnership growth the hungry gatherer who takes deals from signed to scaled. While our hunters open doors, this role ensures every partnership actually delivers: driving activation, growing same-store originations, deepening wallet share, and turning new accounts into PayJoy’s top-performing channels. You’ll own the post-launch relationship with retail and telecom partners, build the reporting and analytics infrastructure to track deal health, and relentlessly remove friction between partners and internal teams. This is a high-visibility, high-hustle role for someone who gets energy from making numbers move.
Key responsibilities
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Own the post-launch growth playbook for active partnerships: track activation rates, same-store sales growth, clerk adoption, and origination velocity—and build action plans when numbers stall.
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Build and maintain the BD reporting infrastructure: weekly pipeline dashboards, partner scorecards, origination trackers, and deal-stage analytics that give leadership real-time visibility into Mexico’s partnership engine.
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Be the day-to-day operational point of contact for partners: coordinate store-level rollouts, resolve escalations, manage training schedules, and ensure partners feel supported from pilot through full national deployment.
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Identify and execute expansion opportunities within existing accounts: new store formats, additional product lines (Credit Line, two-wheeler financing), geographic expansion within the partner’s footprint, and co-marketing initiatives.
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Run cross-functional coordination for active deals: chase down deliverables from Product, Marketing, Operations, and Credit Risk to keep launch timelines on track and partners happy.
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Prepare data-driven materials for partner QBRs, internal leadership reviews, and deal retrospectives—surfacing what’s working, what’s not, and concrete next steps to accelerate growth.
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Support the BD team on active pipeline deals: prepare pitch decks, financial summaries, competitive analyses, and partner-facing proposals that help closers win faster.
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Monitor competitive landscape and partner satisfaction signals: track what competitors are offering at our target retailers, flag risks early, and propose retention and growth strategies.
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Report to the Senior Business Development Manager and Head of Revenue Growth Mexico, progressively taking on more partner-facing autonomy as you demonstrate results and earn trust with key accounts.
Qualifications
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3–5 years of experience in Business Development, Account Management, Trade Marketing, or Commercial Operations within retail, telecom, or fintech—with hands-on experience managing partner relationships and driving growth metrics.
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Bachelor’s degree in Engineering, Business, Finance, Economics, or Industrial Engineering
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Preference for ITAM, Ibero, Tec, or Unam
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Companies to watch for (a plus)
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Retail / Channel: Coppel, Elektra, Waldo’s, Casa Ley, Soriana, OXXO, Liverpool, First Cash
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Fintech / Lending: Stori, Nu, Aplazo, Kueski, Creditas, Konfio, Clip
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Tech / Telecom: Telcel, AT&T Mexico, Samsung, Xiaomi, Uber, Rappi, Mercado Libre
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Gatherer DNA: you get fired up by growing existing accounts, not just landing new ones you obsess over same-store growth, activation rates, and turning a good partnership into a great one.
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Excel-native and data-hungry: comfortable building dashboards, pipeline trackers, and partner scorecards you think in metrics and speak in insights.
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Strong communication skills in Spanish and English: can hold your own in partner meetings, write crisp status updates, and present to leadership without hand-holding.
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Operational hustle: you thrive in fast-paced, ambiguous environments and know how to chase down cross-functional deliverables without waiting to be told.
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Familiarity with Mexico’s retail or telecom landscape is a strong plus; existing relationships at major chains or carriers will accelerate your impact from day one.
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Benefits
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
30 days of Christmas bonus.
20 days paid Vacation.
50% Vacation premium.
13% Saving funds.
$2,000 MXN monthly grocery coupons.
$2,000 USD annual Co-working Travel perk.
$2,000 USD annual Professional Development perk.
Ready to apply?
Apply to Payjoy
We are seeking a highly capable, proactive, and polished Executive Assistant to serve as a trusted partner to PayJoy's Chief Revenue Officer. This role is designed for someone who thrives in a fast-paced, high-growth environment and brings exceptional judgment, organization, and discretion.
This is more than a traditional administrative role. The ideal candidate will help maximize executive effectiveness by managing complex logistics, protecting focus, anticipating needs, and ensuring strong follow-through across a global go-to-market organization spanning 10+ markets and multiple time zones.
The right person is highly resourceful, calm under pressure, detail-oriented, and able to operate independently with a strong sense of ownership.
Responsibilities
Manage the day-to-day operating rhythm for the CRO, including meeting preparation, agenda coordination, briefing materials, action tracking, and follow-up.
Requirements
Preferred skills
What we're looking for
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The Tools & Metrics Manager is a hands-on, technically focused role within Business Operations responsible for building, maintaining, and improving the tooling, automation, and overall systems that support PayJoy’s sales operational teams. This role reports directly to the Tools & Metrics Senior Manager and serves as an execution owner for the BizOps tooling roadmap.
This person will spend most of their time configuring systems, implementing workflows, supporting integrations, maintaining data quality, and producing reliable reporting used by SalesOps, FinOps, Merchant Ops, SDR, and Lock Operations teams. The role is ideal for someone who is highly technical, detail-oriented, and eager to grow into broader system ownership over time.
Responsibilities
Configure, maintain, and improve BizOps tooling including CRM systems, automation platforms, compensation tools, and reporting frameworks
Implement and maintain workflow automations such as lead routing, approvals, task creation, scoring logic, and status transitions
Support integrations and data flows between systems using APIs, webhooks, and automation builders
Monitor data quality and system behavior, investigate discrepancies, and help identify root causes and permanent fixes
Build and maintain operational reports and dashboards used by SalesOps, FinOps, and country leadership
Execute tooling requests prioritized by the Tools & Metrics Senior Manager and provide clear status updates
Maintain clear documentation of workflows, system logic, and configuration changes to ensure auditability and continuity
Requirements
Two to four years of experience in Business Operations, Sales Operations, Revenue Operations, Systems, or Analytics roles
Strong technical fluency with CRM systems, automation tools, and structured data
Hands-on experience with integrations, APIs, webhooks, or automation builders
Proven ability to translate clear requirements into system configurations and workflows
High attention to detail, strong execution discipline, and comfort operating in complex systems
Benefits
Local benefits depending on the country of hire
Company-funded health insurance for employee and immediate family
Company-funded employee life and disability insurance
Paid vacation days, unlimited sick leave
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Phone finance, headphone benefit, home office equipment allowance and wellness perks
Catered lunches
Ready to apply?
Apply to Payjoy
Key responsibilities
Qualifications
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5+ years of experience in Business Development, Key Account Management, or Strategic Partnerships within retail, telecom, or fintech with a proven track record of closing complex, multi-stakeholder deals in Mexico.
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Bachelor’s degree in Engineering, Business, Finance, or Economics (MBA or graduate degree is a plus)
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Preference for ITAM, Ibero, Tec, or Unam
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Companies to watch for (a plus)
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Retail BD / Channel Sales: Coppel, Elektra/Salinas Group, Waldo’s, Casa Ley, Soriana, First Cash, OXXO, Liverpool
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Fintech / Lending: Aplazo, Kueski, Konfio
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Tech / Telecom: Telcel, AT&T Mexico, Uber, Rappi, Mercado Libre, Samsung, Xiaomi.
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Demonstrated experience managing and developing junior sales/BD teams—setting targets, running deal reviews, and building repeatable playbooks that turn reps into autonomous closers.
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Strong financial modeling and analytical chops: comfortable building P&L scenarios, unit economics models, and board-ready business cases from scratch.
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Exceptional executive communication: can command a room with C-level retail executives and translate complex fintech propositions into clear partner value.
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PMO mindset: proven ability to drive cross-functional alignment across Product, Engineering, Marketing, Credit, and Ops—removing roadblocks without formal authority.
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Deep knowledge of Mexico’s retail and/or telecom ecosystem: existing relationships with key decision-makers at major chains and carriers are a significant plus.
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Benefits
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
30 days of Christmas bonus.
20 days paid Vacation.
50% Vacation premium.
13% Saving funds.
$2,000 MXN monthly grocery coupons.
$2,000 USD annual Co-working Travel perk.
$2,000 USD annual Professional Development perk.
Ready to apply?
Apply to Payjoy
The Key Account Manager is responsible for overseeing the day-to-day operations, management, and strategic development of most important commercial partners across the country; including engaging and welcoming all levels of our partners’ organization structure, effective account management, overseeing of marketing efforts, optimizing sales, and maintaining the overall functionality of kiosks
Responsibilities
Build solid and long-lasting trusted relationships with key partners and stakeholders.
Prepare and maintain accurate forecasts for all key strategic accounts and meet target requirements, tracking key performance indicators (KPIs).
Develop, manage and implement go to market strategies for each key strategic account, identifying customer pain points and implementing improvement plans in commercial management.
Lead and mentor a team of professionals to achieve individual goals, meet KPIs, and enhance their skills and performance;
Collaborate effectively with internal teams, influence cross-functional projects, and take a leadership role in driving integrated business initiatives.
Analyze market information to identify and leverage strategic partnership opportunities that align with the company’s goals.
Qualifications
Benefits
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