Entrata
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Responsibilities
Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients.
Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations.
Manage and respond to inquiries from clients and consumers via phone and email.
Provide guidance to clients and consumers on the next steps in the screening process.
Deliver accurate and timely updates on open tasks to relevant stakeholders.
Assist peers and co-workers with workload management and problem resolution.
Participate in ongoing training sessions and team meetings.
Essential Functions
Analyze and review background check data with accuracy and efficiency.
Communicate effectively with clients and consumers regarding screening results and processes.
Maintain compliance with legal and regulatory guidelines, including FCRA requirements.
Work within strict deadlines and service-level agreements.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Minimum Qualifications
Strong attention to detail and ability to work in a fast-paced environment.
Quick adaptability to new processes and procedures.
Excellent verbal and written communication skills.
Ability to follow established rules and regulations.
Professional attitude with the ability to collaborate effectively.
Capability to manage and de-escalate high-stress conversations over the phone.
Willingness to learn and accept coaching.
Preferred Qualifications
Experience handling sensitive information preferred.
Previous experience managing difficult conversations and delivering unfavorable decisions preferred.
Experience in the multi-family housing industry preferred.
Bachelor’s degree preferred.
AI Operational Fluency
AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
What you will do:
Provide advanced technical support to customers via phone, online, and email
Offer root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Exemplify tenacity in resolving core issues that fully resolve problems, and assist peers in doing the same
Verify issues before involving development teams
Work closely with the Product and Development teams to address the needs of our clients
Respond to all tasks in the designated service level agreements and provide appropriate resolutions
Attend product sprint reviews and trainings and review relevant updates on new and existing products
Be influential in improving procedures and processes that improve our efficiency and effectiveness
Who you are:
Proven ability to take initiative, stay motivated, and hold oneself accountable, contributing significantly to the success of a small, collaborative team.
3+ years of experience in technical support, specifically providing B2B support to enterprise-level customers.
Previous experience in a SaaS environment, with a demonstrated ability to quickly and thoroughly learn complex software platforms (e.g., Entrata).
Exceptional technical, analytical, and problem-solving skills, with a track record of resolving diverse, high-pressure issues across complex, multi-platform/system/vendor environments.
Strong written and verbal communication skills, capable of articulating details clearly, confidently, and assertively while maintaining a friendly and professional tone with all stakeholders.
As we are working cross-Entrata in multiple regions, expect to drive escalated customer problems to resolution through multiple internal and external channels.
Demonstrated passion for delivering an exceptional customer experience.
Experience in designing and delivering training sessions to enhance team and customer success.
Preferred Qualifications:
Bachelor’s degree in Computer Science, Business Information Systems, or similar skills or equivalent work experience.
Industry experience in property management or property management-related software is a huge advantage
Native or fluent in spoken and written English. A second European language, (German, Spanish, French, Dutch) would be ideal.
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Regional Vice President of Sales, Central Region (IC-Enterprise)
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Responsibilities:
To excel in this role, you should possess:
The following skills and experiences would be advantageous:
Ready to apply?
Apply to Entrata
Support strategic pricing, packaging, and monetization initiatives across our product portfolio. This role sits at the intersection of product, finance, sales, and analytics and will play a meaningful role in how Entrata brings products to market and drives long-term revenue growth.
Responsibilities:
Support pricing and packaging strategy initiatives, including new product launches, pricing changes, and bundle design.
Perform data analysis using SQL and BI tools to evaluate pricing performance, customer behavior, and revenue impact.
Build and maintain financial models to assess tradeoffs, scenarios, and recommendations.
Partner with Product, Sales, Finance, and RevOps teams to gather inputs and align on execution.
Help develop clear, structured insights and recommendations for leadership
Assist with ad-hoc strategic analyses related to monetization, discounts, deal structures, and customer segments.
Contribute to ongoing improvement of pricing processes, tools, and documentation.
Minimum Qualifications:
Strong analytical skills and comfort working with data (Excel / Google Sheets required; SQL and AI tools a plus).
Ability to translate data into clear business insights and recommendations
Structured thinker with strong attention to detail.
Comfortable working cross-functionally and communicating with both technical and non-technical stakeholders.
Interest in pricing, monetization, product strategy, and AI business models.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Education and Experience Requirements:
1–3 years of experience in analytics, strategy, consulting, finance, or a related role.
AI & Operational Fluency:
AI Integration: Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables.
Strategic Oversight: Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Adheres strictly to AI security protocols, ensuring no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
We are seeking a proactive and detail-oriented Executive Support / Administrative Assistant to support the Executive Assistant to the CEO. This is a unique entry-level opportunity for someone eager to learn, gain exposure to executive operations, and contribute to a fast-paced environment where no two days are the same.
This role combines in-office administrative support with off-site tasks and errands, playing a key part in ensuring the CEO’s office operates efficiently by offloading smaller, high-impact responsibilities.
What You'll Do
Provide day-to-day administrative support to the Executive Assistant
Assist in managing and prioritizing incoming requests, tasks, and logistics
Run professional and personal errands as needed
Occasionally travel with the CEO to attend events and meetings
Help coordinate meetings, materials, and basic scheduling needs
Maintain organization of documents, supplies, and office systems
Anticipate needs and proactively handle tasks to support executive efficiency
Assist with special projects and ad hoc requests
What We're Looking For
Strong desire to learn and grow in an executive support environment
Highly organized with strong attention to detail
Ability to anticipate needs and take initiative
Professional presence and strong communication skills
High level of discretion, integrity, and trustworthiness when handling sensitive or confidential information
Reliable, flexible, and comfortable handling a variety of tasks
Positive attitude and willingness to jump in wherever needed
Why This Role
Hands-on experience supporting a CEO’s office
Direct mentorship from a seasoned Executive Assistant
Exposure to high-level business operations
A dynamic role with variety and growth potential
Ready to apply?
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As an Accounting Associate, you will work closely with our accounting team to assist in daily financial tasks and projects, contributing to the overall efficiency and accuracy of our financial processes.
Responsibilities:
Assist in accounts payable and receivable processes including data entry, invoice verification, and vendor communication.
Support the month-end close process by preparing journal entries and reconciling accounts.
Assist in financial statement preparation and analysis under the guidance of senior accountants.
Support various accounting projects and initiatives.
Assist in maintaining accurate financial records and documentation in compliance with company policies and accounting standards.
Collaborate with cross-functional teams to gather financial data and support decision-making processes.
Support ad-hoc accounting tasks and projects as assigned by supervisors.
Essential Functions:
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Minimum Qualifications:
Proficiency in Microsoft Excel and other accounting software is preferred.
Excellent attention to detail and organizational skills.
Strong analytical and problem-solving abilities.
Effective communication skills, both verbal and written.
Ability to work independently as well as collaboratively within a team.
Education and Experience Requirements:
AI & Operational Fluency
AI Integration: Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables.
Strategic Oversight: Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Adheres strictly to AI security protocols, ensuring no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
Responsibilities
Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients.
Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations.
Manage and respond to inquiries from clients and consumers via phone and email.
Provide guidance to clients and consumers on the next steps in the screening process.
Deliver accurate and timely updates on open tasks to relevant stakeholders.
Assist peers and co-workers with workload management and problem resolution.
Participate in ongoing training sessions and team meetings.
Essential Functions
Analyze and review background check data with accuracy and efficiency.
Communicate effectively with clients and consumers regarding screening results and processes.
Maintain compliance with legal and regulatory guidelines, including FCRA requirements.
Work within strict deadlines and service-level agreements.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Minimum Qualifications
Strong attention to detail and ability to work in a fast-paced environment.
Quick adaptability to new processes and procedures.
Excellent verbal and written communication skills.
Ability to follow established rules and regulations.
Professional attitude with the ability to collaborate effectively.
Capability to manage and de-escalate high-stress conversations over the phone.
Willingness to learn and accept coaching.
Preferred Qualifications
Experience handling sensitive information preferred.
Previous experience managing difficult conversations and delivering unfavorable decisions preferred.
Experience in the multi-family housing industry preferred.
Bachelor’s degree preferred.
AI Operational Fluency
AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
Responsibilities will include:
To excel in this role, you should possess:
The following skills and experiences would be advantageous:
Ready to apply?
Apply to Entrata
Regional Vice President of Sales, Homebody (IC-Enterprise)
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As a Regional Vice President of Sales at Entrata, your responsibilities will include:
To excel in this role, you should possess:
The following skills and experiences would be advantageous:
Ready to apply?
Apply to Entrata
Regional Vice President of Sales, Homebody (IC-Enterprise)
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Duties/Responsibilities
Lead the identification, engagement, and acquisition of prospective customers within the region.
Develop and implement strategic account plans that address customer challenges and align with company objectives.
Negotiate complex agreements and partnerships, ensuring alignment with organizational goals and policies.
Mentor and guide sales team members, providing direction on account management, strategy, and business development.
Collaborate with multiple departments to ensure seamless client experience and optimize revenue opportunities.
Monitor market trends, competitive landscape, and regulatory changes to inform regional sales strategies.
Essential Functions
Lead regional account initiatives to achieve significant revenue growth.
Conduct high-level client presentations, negotiations, and strategy sessions independently.
Guide and support team members in executing account strategies and achieving performance targets.
Analyze regional performance metrics to identify opportunities for improvement and drive strategic initiatives.
Travels domestically for client meetings, industry events, and company gatherings as required to maintain business relationships and achieve objectives.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Minimum Qualifications/Skills
Proven success in enterprise technology or software sales (SaaS, PaaS, etc.) with measurable results.
Strong strategic thinking and problem-solving abilities, with the capacity to manage complex client relationships.
Demonstrated leadership skills, including mentoring and guiding less experienced team members.
Excellent communication and influence skills with the ability to align diverse stakeholders around business objectives.
Ability to work independently while leading cross-functional initiatives.
Education and Experience Requirements
Bachelor’s degree required; advanced degree preferred.
Minimum of 8 years of experience in technology or software sales, preferably in the multifamily housing industry.
Consistent track record of exceeding sales targets and driving strategic account growth.
Experience developing and executing regional or departmental sales strategies.
Ready to apply?
Apply to Entrata
The Senior Payments Specialist serves as a skilled subject matter expert in Merchant Services, responsible for managing complex reconciliations, resolving escalated disputes, and overseeing ACH, Check 21, and settlement adjustment processes. This role applies deep expertise and independent judgment to resolve high-impact issues, optimize workflows, and ensure compliance with banking regulations and organizational policies. The Senior Payments Specialist also acts as an informal team leader, mentoring colleagues, supporting cross-functional initiatives, and contributing to process improvements that enhance operational efficiency and client satisfaction.
*For this role, we are considering candidates located in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida.
Responsibilities
Perform complex account reconciliations and lead the resolution of high-priority discrepancies.
Handle escalated chargeback disputes, reversals, and adjustment requests with minimal supervision.
Provide expertise in ACH and Check 21 return processes, ensuring compliance with regulatory requirements.
Identify trends in failed payments and settlement distributions; recommend and implement solutions to reduce reoccurrence.
Collaborate with clients, banking partners, and internal stakeholders to resolve critical or sensitive issues.
Contribute to process improvement initiatives, leveraging expertise to enhance accuracy, efficiency, and compliance.
Serve as a mentor and resource to less experienced team members, providing guidance and training as needed.
Essential Functions
Independently resolve complex reconciliations, chargebacks, and adjustment cases.
Apply judgment and initiative in managing escalated payment issues and client inquiries.
Communicate effectively with external and internal stakeholders on high-impact matters.
Drive process improvements that enhance the efficiency and accuracy of payment operations.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Minimum Qualifications
Deep knowledge of banking operations, payment processing workflows, and accounting principles.
Advanced proficiency with spreadsheets, reporting, and data analysis tools.
Strong problem-solving and decision-making skills with the ability to anticipate risks.
Excellent communication skills with experience managing escalated client or partner issues.
Proven ability to balance multiple priorities while leading or supporting projects.
Demonstrated leadership qualities, including mentoring and training team members.
Education and Experience Requirements
High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or related field preferred.
Typically requires 4–6 years of related experience in banking, payment processing, or accounting.
Proven track record with credit card chargebacks, ACH, Check 21, and international payments.
Experience working with SQL or other query/reporting tools preferred.
AI & Operational Fluency
AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
Regional Vice President of Sales, Homebody (IC-Enterprise)
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Duties/Responsibilities
Lead the identification, engagement, and acquisition of prospective customers within the region.
Develop and implement strategic account plans that address customer challenges and align with company objectives.
Negotiate complex agreements and partnerships, ensuring alignment with organizational goals and policies.
Mentor and guide sales team members, providing direction on account management, strategy, and business development.
Collaborate with multiple departments to ensure seamless client experience and optimize revenue opportunities.
Monitor market trends, competitive landscape, and regulatory changes to inform regional sales strategies.
Essential Functions
Lead regional account initiatives to achieve significant revenue growth.
Conduct high-level client presentations, negotiations, and strategy sessions independently.
Guide and support team members in executing account strategies and achieving performance targets.
Analyze regional performance metrics to identify opportunities for improvement and drive strategic initiatives.
Travels domestically for client meetings, industry events, and company gatherings as required to maintain business relationships and achieve objectives.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Minimum Qualifications/Skills
Proven success in enterprise technology or software sales (SaaS, PaaS, etc.) with measurable results.
Strong strategic thinking and problem-solving abilities, with the capacity to manage complex client relationships.
Demonstrated leadership skills, including mentoring and guiding less experienced team members.
Excellent communication and influence skills with the ability to align diverse stakeholders around business objectives.
Ability to work independently while leading cross-functional initiatives.
Education and Experience Requirements
Bachelor’s degree required; advanced degree preferred.
Minimum of 8 years of experience in technology or software sales, preferably in the multifamily housing industry.
Consistent track record of exceeding sales targets and driving strategic account growth.
Experience developing and executing regional or departmental sales strategies.
Ready to apply?
Apply to Entrata
We are seeking an experienced Product Counsel to join our legal team. This role will serve as the primary legal partner for Resident Experience Suite (RXP), encompassing core platforms like ResidentPortal and Homebody RXP, and covering all consumer-facing features, communications, and other services (including, rent credit reporting, insurance, deposit alternatives, and other financial services), responsible for advising on regulatory, enforcement, and litigation risk across the product lifecycle—from design and development through commercialization and ongoing operation.
This position is ideal for a proactive attorney with approximately 5–7 years of regulatory compliance experience. Meaningful legal compliance experience is essential, including understanding a company’s products, monitoring changes in the law, and working with product teams as necessary to update features and functionality of products. The ideal candidate will have a broad corporate foundation and the ability to operate as a versatile legal advisor in a fast-moving environment.
Responsibilites
Minimum Qualifications
Preferred Qualifications
Ready to apply?
Apply to Entrata
As an AI Engineer, you’ll lead the design and development of agentic AI systems that automate and streamline internal operations across the company. You’ll architect robust AI agents, workflow orchestrations, and decisioning systems that reduce manual work and materially improve efficiency for internal teams. You’ll own end-to-end implementation, from prototyping to production, while setting technical standards, guiding mid-level engineers, and ensuring every solution delivers measurable gains in speed, accuracy, and operational scale.
This is an opportunity to combine software engineering expertise, AI integration, and business process innovation to make a direct impact on operational efficiency across Entrata.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Ready to apply?
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Collaborate with sales and finance teams to structure, validate, and monitor deal proposals. Provides guidance on deal structuring, pricing strategies, and compliance with company policies. Acts as a liaison between sales, finance, and legal teams to resolve deal-related issues and supports initiatives to enhance deal desk operations. Serves as a subject matter expert on deal structuring processes, policies, and operational tools.
Duties/Responsibilities
Essential Functions
Minimum Qualifications/Skills
Education and Experience Requirements
Bachelor’s degree in Business, Finance, Accounting, or a related field.
2+ years of experience in a deal desk, sales operations, or financial analysis role.
AI & Operational Fluency
AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
Regional Vice President of Sales, East Region (IC-Enterprise)
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As a Regional Vice President of Sales at Entrata, your responsibilities will include:
To excel in this role, you should possess:
The following skills and experiences would be advantageous:
Ready to apply?
Apply to Entrata
The Senior Technical Support Engineer provides advanced technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving complex software-related issues while maintaining a high level of professionalism and customer service. The Senior Technical Support Engineer applies substantial knowledge and expertise to handle a wide range of tasks, contributes to process improvements, and mentors junior team members.
Responsibilities
Provide technical support and troubleshooting via telephone, ticketing systems, and chat, handling more complex and escalated issues.
Develop deep subject matter expertise in core technologies and multiple specialized technology areas.
Maintain ownership of assigned incidents from initial report through resolution, ensuring thorough communication and timely updates.
Educate customers on software functionalities, best practices, and product updates, while offering proactive solutions.
Identify, document, and report software issues, design concerns, and reliability challenges to appropriate internal teams.
Act as a resource for junior support engineers, providing guidance and mentorship.
Participate in team meetings, contribute to knowledge base documentation, and support continuous improvement initiatives.
Assist with special projects and other duties as assigned.
Essential Functions
Analyze and troubleshoot complex technical issues related to software functionality and system performance.
Communicate effectively with customers and internal teams, ensuring clarity and professionalism in all interactions.
Maintain accurate and detailed records of customer interactions, troubleshooting steps, and resolution paths.
Adhere to established support protocols, while identifying opportunities for process improvements.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment.
Minimum Qualifications
Strong technical, analytical, and problem-solving skills in a high-pressure, multi-platform environment.
Excellent written and verbal communication skills with the ability to document and articulate issues effectively.
Ability to adapt quickly to changing priorities and customer needs while demonstrating initiative.
Proven ability to mentor and assist junior support engineers
Strong attention to detail and commitment to providing an exceptional customer experience.
Education and Experience Requirements
Associate's degree or equivalent work experience.
Minimum of 2-4 years of experience in a technical support role, preferably supporting B2B enterprise-level customers.
Experience with property management software or related industry experience is a plus.
Familiarity with knowledge base systems and documentation best practices is preferred.
AI and Operational Fluency
AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
Responsibilities will include:
To excel in this role, you should possess:
The following skills and experiences would be advantageous:
Ready to apply?
Apply to Entrata
Responsibilities:
Essential Functions:
Minimum Qualifications:
AI and Operational Fluency
AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
Insurance Customer Service Representative III (Licensed)
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Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Ready to apply?
Apply to Entrata
As a Customer Success Manager at Entrata, you will own the success and retention of a portfolio of customers using our platform. You will build trusted relationships with key stakeholders, partner cross-functionally to drive outcomes, and ensure customers realize measurable value. This role requires strong ownership, the ability to manage multiple priorities, and consistent execution from onboarding through ongoing engagement.
In this Affordable Housing-focused role, you will support some of our largest property management customers with complex, affordable housing portfolios, acting as a strategic partner to help them navigate operational challenges and maximize the impact of the Entrata platform.
Responsibilities
Manage a portfolio of affordable housing clients, driving adoption, retention, and measurable outcomes.
Lead regular business reviews to assess performance, identify gaps, and deliver actionable recommendations.
Partner with Product and Engineering to communicate customer needs and influence roadmap priorities.
Collaborate with Support to ensure timely resolution of issues and a strong customer experience.
Guide customers post-implementation toward operational maturity and self-sufficiency.
Develop and execute success plans in partnership with Sales to support retention and expansion.
Educate customers on platform capabilities, releases, and self-service resources to increase utilization.
Identify operational and system risks, and proactively recommend solutions to mitigate impact.
Represent the voice of the customer in cross-functional forums, including sprint reviews.
Maintain deep expertise in Entrata’s platform, with a focus on affordable housing workflows and configurations.
Minimum Qualifications
Proven ability to drive measurable customer outcomes and long-term account success within a SaaS or technology environment
Demonstrated experience leveraging AI tools or technologies in a professional setting (e.g., automation, data analysis, or agentic workflows) to drive measurable improvements in efficiency or outcomes
Demonstrated experience managing complex client relationships and competing priorities in a structured, organized manner
Ability to navigate ambiguity with sound judgment, professionalism, and accountability
Strong written and verbal communication skills, with the ability to translate complex concepts into clear, actionable insights
Effective prioritization and time management skills in a fast-paced, dynamic environment
Experience building and maintaining relationships with both internal stakeholders and external clients
Ability to operate effectively in evolving environments with shifting priorities
Willingness to travel domestically as needed to support client and business needs
Preferred Qualifications
5+ years of experience in affordable housing or property management, with exposure to programs such as LIHTC, Section 8, Public Housing, HOME, or Rural Housing
Experience working with enterprise or mid-market clients in a customer-facing role (CSM, Account Management, or Implementation)
Strong analytical and problem-solving skills, with a data-driven approach to decision-making
Ability to synthesize complex information and present it clearly to diverse audiences
Demonstrated ability to influence stakeholders and drive alignment across cross-functional teams
Familiarity with property management software (Entrata, Yardi, AppFolio, or similar platforms)
Willingness to travel up to 15% as needed
#LI-AB1
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Regional Vice President of Sales, East Region (IC-Enterprise)
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As a Regional Vice President of Sales at Entrata, your responsibilities will include:
To excel in this role, you should possess:
The following skills and experiences would be advantageous:
Ready to apply?
Apply to Entrata
The Digital Marketing Consultant (DMC) is responsible for independently managing and executing digital marketing strategies for Entrata clients. This role combines client consultation, strategic planning, execution of marketing campaigns, and performance reporting. The DMC develops deep knowledge of client needs and industry trends to deliver impactful marketing solutions. Collaborating with internal teams and mentoring junior consultants, the DMC ensures each initiative aligns with Entrata’s standards and drives measurable success for clients in the multifamily housing industry.
Responsibilities:
Own and manage a portfolio of client accounts, developing strong relationships and understanding their unique marketing goals.
Design, execute, and optimize digital marketing strategies including SEO, paid advertising, reputation management, and email marketing.
Analyze campaign performance data and provide strategic recommendations that align with client goals and Entrata's digital marketing best practices.
Act as a mentor and resource for Associate Digital Marketing Consultants, supporting their development and quality of work.
Partner with internal stakeholders to ensure effective delivery of services, timely communication, and continuous improvement of offerings.
Contribute to internal projects that enhance digital service capabilities and departmental culture.
Essential Functions:
Independently lead client-facing communications, strategy development, and performance reporting.
Evaluate and adjust marketing campaigns based on performance data and evolving client objectives.
Manage and prioritize multiple projects, meeting deadlines and maintaining service excellence.
Provide guidance and support to junior team members to ensure consistent, high-quality output.
Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
Maintain professional interaction with internal and external stakeholders
Ability to work in a fast-paced and high-stress environment
Minimum Qualifications:
Proficient in core digital marketing disciplines, including but not limited to: SEO, paid media, email marketing, and CRO.
Strong analytical skills with the ability to interpret data and present actionable insights.
Excellent verbal and written communication skills, with the ability to adjust messaging for different stakeholders.
Demonstrated ability to work both independently and collaboratively in a fast-paced environment.
Experience mentoring or guiding junior team members or peers.
Education and Experience Requirements:
Bachelor’s degree in Marketing, Communications, Business, or a related field; or equivalent experience.
Minimum of 3–5 years of relevant experience in digital marketing, account management, or consulting.
Current certifications in Google Analytics, Google Ads Search, and Microsoft Ads Search strongly preferred.
Proficiency with Google Suite, Microsoft Office, and collaboration platforms such as Slack.
AI & Operational Fluency:
AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Ready to apply?
Apply to Entrata
Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Ready to apply?
Apply to Entrata
We’re seeking a Senior GRC Analyst to help drive governance, risk, and compliance initiatives across the organization. In this role, you will support IT audit and compliance efforts related to industry standards and frameworks including SOC 2, PCI DSS 4.0, and ISO 27001, while evaluating and strengthening internal controls across business and technology environments.
The ideal candidate has experience planning and executing control testing, identifying root causes of control gaps, and partnering cross-functionally to implement scalable, effective solutions. This role requires strong analytical and communication skills, the ability to operate independently in a fast-paced environment, and hands-on experience working within SaaS and cloud-based ecosystems, including GCP, AWS, and cloud ERP platforms.
If you are a detail-oriented professional who enjoys improving processes, mitigating risk, and helping build mature compliance programs in a high-growth technology environment, we encourage you to apply.
Responsibilites
Lead policy development, internal audits, and process improvement initiatives to support compliance with industry standards and regulatory frameworks, including SOC 2, PCI DSS 4.0, and ISO 27001.
Execute and document internal control testing across IT, security, cloud, and business/operations processes.
Identify root causes of control deficiencies, audit findings, and non-conformities, and recommend appropriate corrective actions and remediation plans.
Conduct interviews, walkthroughs, and compliance assessments with stakeholders to evaluate adherence to internal policies and external regulatory requirements.
Monitor and assess cloud environments, including GCP, AWS, and ERP systems, to validate security controls and risk management practices.
Analyze and summarize audit findings, risk exposures, and control testing results for presentation to leadership and key stakeholders.
Assist in third-party risk assessments and vendor compliance reviews to ensure alignment with security and regulatory standards.
Collaborate cross-functionally to enhance GRC frameworks, policies, procedures, and internal control environments.
Identify opportunities for process optimization and contribute to the development and implementation of best practices.
Manage multiple priorities and projects independently while meeting deadlines in a fast-paced, dynamic environment.
Maintain professional and effective communication with internal and external stakeholders throughout audits, assessments, and remediation efforts.
Minimum Qualifications
Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.
Minimum of 5 years of experience in governance, risk, compliance (GRC), IT audit, security compliance, or a related field.
Proficiency in GRC concepts, IT audit methodologies, and regulatory frameworks such as SOC 2, PCI DSS 4.0, and ISO 27001.
Demonstrated experience leveraging AI-powered tools or automation to improve audit, compliance, security, or operational workflows, with familiarity evaluating risks associated with AI-enabled systems and processes.
Strong analytical and problem-solving skills, with the ability to evaluate audit findings, identify root causes, and recommend remediation strategies.
Ability to work independently, manage competing priorities, and consistently meet deadlines in a fast-paced environment.
Strong written and verbal communication skills, with the ability to clearly present findings, risks, and recommendations to technical and non-technical stakeholders.
Preferred Qualifications
Professional certifications such as CISA, CISSP, CRISC, or equivalent.
Experience working in SaaS environments with a focus on IT risk, compliance, or security governance.
Experience with cloud platforms and enterprise systems, including GCP, AWS, and cloud-based ERP environments.
Familiarity conducting audits or compliance assessments within regulated or security-focused environments.
Ready to apply?
Apply to Entrata
Responsibilities will include
Minimum Qualifications
Preferred Qualifications
Ready to apply?
Apply to Entrata
Responsibilities will include
Minimum Qualifications
Preferred Qualifications
Ready to apply?
Apply to Entrata
Regional Vice President of Sales, Central Region (IC-Enterprise)
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Naukri Job URL
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As an Invoice Acquisition Specialist you will provide utility and invoice management services to a portfolio of clients. Clients choose Entrata to manage their community utility bills and generate individual resident invoices in a timely and accurate manner. A successful Invoice Acquisition Specialist will maintain our high standards for accuracy while ensuring the timely receipt of all of our client’s invoices.
** This is an hybrid position in Lehi, UT.
Responsibilities will include
Minimum Qualifications
Preferred Qualifications
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