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The Outsourcing Manager is responsible for establishing and overseeing a robust, group-wide outsourcing and third-party risk management framework across all entities within the Capital Vault Group. The role ensures that outsourcing and third-party arrangements support operational resilience, sound governance, and regulatory compliance across all jurisdictions in which the Group operates.
Oversight of Outsourced and Third-Party Arrangements
Risk Management & Operational Resilience
+5 years of experience in outsourcing, third-party risk, operational risk, or compliance within a regulated financial services environment;
Proven experience designing or managing a group-wide outsourcing / third-party risk framework;
Strong knowledge of regulatory requirements (e.g., CySEC, FCA, CMA (formerly SCA));
Experience overseeing the full outsourcing lifecycle, including due diligence, risk assessment, ongoing monitoring, and exit strategies;
Ability to assess and manage critical outsourcing risks (concentration, dependency, operational resilience);
Experience working across multiple jurisdictions and advising senior stakeholders;
Strong stakeholder management across Legal, Risk, Compliance, and Technology functions;
Hands-on, build-oriented mindset with the ability to scale processes in a growing organization.
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We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are seeking a Financial Market Analyst to lead the production of high-quality market analysis that supports both our marketing strategy and external media presence. This role sits at the intersection of content, media and PR, delivering timely insights across asset classes including equities, indices, commodities, FX, and crypto.
The ideal candidate combines deep financial market expertise with strong communication skills and experience engaging with the media. Established journalist relationships are a strong advantage.
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We are looking for a Head of Compliance & AMLCO to lead the compliance and AML/CTF function for a Cyprus-regulated Electronic Money Institution. You will also act as the designated AML Compliance Officer under the Central Bank of Cyprus requirements, serve as the primary point of contact with the Central Bank of Cyprus, and ensure the licence remains in good standing as the business grows and its control framework matures.
Strategy & Leadership
• Act as the designated Head of Compliance / AMLCO under the applicable Cyprus regulatory requirements.
• Own the company's compliance and AML/CTF strategy, setting the direction for how the function operates and evolves as the business grows.
• Advise the Board, CEO, and senior management on regulatory risks, emerging obligations, and the company's compliance posture.
• Define the company's risk appetite for financial crime and make sure it's reflected in policies, controls, and day-to-day decisions across the business.
• Build and lead the compliance function, including managing outsourced compliance arrangements and holding third-party providers to clear performance standards.
• Work through a compliance culture across the organisation where obligations are understood at every level and where people come to compliance early.
Regulatory Oversight & CBC Relationship
• Act as the designated AMLCO under the Electronic Money Laws of 2012 and 2018, carrying full responsibility for the company's AML/CTF framework before the CBC.
• Own the relationship with the Central Bank of Cyprus - managing all supervisory correspondence, leading the company's response to thematic reviews and on-site visits, and maintaining a constructive and transparent relationship with the regulator.
• Ensure the company's licence remains in good standing at all times, identify and address any conditions or requirements proactively, before they become issues.
• Oversee the full regulatory reporting calendar - PIEMI RR Forms, quarterly and semi-annual payment statistics, AMLCO annual reports, AML and sanctions risk assessments, and the Annual Compliance Declaration - taking responsibility for their accuracy and timeliness.
AML/CTF Framework
• Update as necessary and maintain the company's end-to-end AML/CTF framework: Customer Acceptance Policy, CDD and EDD procedures, transaction monitoring programme, sanctions screening controls, Travel Rule compliance, and SAR/STR reporting to MOKAS.
• Conduct and maintain enterprise-wide AML and sanctions risk assessments, ensuring they reflect the company's actual risk profile and are updated when material changes occur.
• Receive, assess, and act on internal suspicious activity reports; make final decisions on external disclosures to MOKAS with clear documentation.
• Drive continuous improvement of transaction monitoring and sanctions screening systems - challenging false positive rates, coverage gaps, and system effectiveness on an ongoing basis.
Governance & Controls
• Develop and run the annual Compliance Monitoring Programme: set the testing scope based on risk, document outcomes clearly, assign remedial actions to accountable owners, and track delivery.
• Assess conflict of interest risks arising from employees holding dual roles across group entities; maintain the Conflicts of Interest Register and make sure genuine risks are escalated and managed.
• Oversee initial and annual assessments of outsourced compliance and AML providers, ensuring arrangements are properly documented and performance is reviewed.
• Work with the internal auditor to agree findings, direct the company's remediation response, and track implementation through to closure.
• Produce clear, substantive reporting to the Board and senior management on financial crime risks, compliance monitoring outcomes, and open regulatory matters.
People & Culture
• Set and deliver the company's AML/CTF training programme, making sure content reflects current regulatory expectations and is relevant to the roles being trained.
• As the business grows, recruit and develop compliance team members, building a function capable of supporting expanded operations
• Proven track record leading a compliance and AML function at Head, AMLCO, or equivalent level within a CBC regulated entity - EMI, payment institution.
• Deep knowledge of the Electronic Money Laws of 2012 and 2018, the CBC's AML/CTF Directive including the 2025 update, applicable EU AML Directives, and FATF recommendations.
• Direct experience owning the CBC supervisory relationship - leading responses to thematic reviews, managing on-site visits, and handling sensitive regulatory correspondence.
• Ability to operate at Board level: presenting clearly, challenging constructively, and translating complex regulatory requirements into decisions management can act on.
• Strong grasp of EMI prudential requirements - PIEMI RR reporting, capital adequacy frameworks, and client fund safeguarding obligations.
• Experience designing and improving transaction monitoring and sanctions screening programmes, including managing system performance and reducing false positive rates.
• Demonstrated ability to build compliance frameworks from the ground up or restructure existing ones as a business evolves.
• Holds or is working towards a relevant professional AML qualification - such as ICA, ACAMS, or equivalent - accepted as evidence of competence for the AMLCO role; prior CBC approval as AMLCO is a strong advantage.
• Degree in Law, Finance, Economics, or a related field; postgraduate qualification is an advantage.
• Fluency in English.
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We are looking for an Executive Director / CEO to lead a Cyprus-licensed Electronic Money Institution regulated by the Central Bank of Cyprus (“CBC”). You will be responsible for the overall executive management and performance of the company, within the framework of delegated authorities set by the Board covering strategy, operations, regulatory compliance, financial oversight and team leadership.
This is a senior appointment subject to CBC suitability assessment and approval. The successful candidate must be based in Cyprus, demonstrate proven experience in banking, payments, or fintech, and be able to dedicate full working hours to the role.
Strategy & Business Leadership
• Lead the company in executing its strategic plan, ensuring alignment with shareholder objectives, the company's values, and CBC regulatory obligations, reporting to the Board on performance, strategy, and governance matters.
• Drive the company's development through new business opportunities, ensuring all growth is aligned with the regulatory framework and the company's risk appetite.
• Establish the company's risk appetite together with the Board and relevant stakeholders, ensuring adequate systems and controls are in place in line with Board-approved policies.
• Actively engage with key stakeholders - including regulators, counterparties, and clients - to maintain productive relationships and provide transparent updates on the company's direction and performance.
• Represent the company in regulatory, legal, and stakeholder engagements, acting as the primary external face of the business.
Operations & Financial Management
• Provide oversight and direction across all areas of day-to-day operations, including finance, compliance, risk management, AML/CTF, client servicing, technology, and human resources.
• Oversee financial performance, ensuring operational efficiency and growth while meeting financial targets, manage the preparation of financial reports and management accounts for review by the Board and shareholders.
• Ensure the company maintains adequate capital at all times to meet CBC prudential requirements, including the minimum own funds requirement under the Electronic Money Laws of 2012 and 2018 and the CBC's Electronic Money Institutions Directive of 2025.
• Oversee the company's technology infrastructure, ensuring it supports operational needs, meets cybersecurity standards, and that the company's digital operational resilience framework is managed in line with DORA obligations.
• Manage the company's passporting rights across the EEA, ensuring host state notifications, conduct-of-business rules, and local regulatory expectations are met in each market served.
• Oversee the New Product Approval Process (NPAP), ensuring material changes to products, customer segments, geographies, or delivery channels are assessed for regulatory, financial crime, and operational risk before launch, and notified to the CBC where required.
Regulatory & Compliance Oversight
• Ensure the company operates in full compliance with all applicable CBC regulations, EU legislation, and AML/CTF obligations, including the Electronic Money Laws of 2012 and 2018 and the CBC's EMI Directive of 2025.
• Maintain a transparent and constructive relationship with the CBC, ensuring timely and accurate responses to all supervisory requests and correspondence.
• Keep the Board informed of all material regulatory developments, control failures, and compliance matters on a timely basis.
• Respect and protect the independence of the risk management, compliance, and internal audit functions, ensuring key function holders have sufficient authority and resources to perform their duties effectively.
• Oversee the company's Outsourcing Policy and the governance of intragroup service arrangements with Capital.com Group entities, ensuring compliance with EBA Outsourcing Guidelines, clear SLAs, exit plans for critical or important functions, and robust conflict-of-interest controls.
Governance & Internal Controls
• Ensure the company has adequate internal control functions in place - compliance, risk management, and internal audit - and that each is appropriately resourced and independent.
• Set the governance tone across the organisation, ensuring that policies, controls, and decision-making frameworks are respected at every level.
• Oversee and govern the company's safeguarding framework end-to-end, including the choice of safeguarding method, selection and oversight of safeguarding credit institutions, and the policy governing segregation of client funds.
• Ensure daily reconciliation of safeguarded funds against customer liabilities, with clear escalation paths for any shortfall or breach.
• Coordinate with group entities to ensure, where applicable, intercompany service arrangements operate effectively, in compliance with applicable requirements, and with appropriate conflict of interest controls in place.
• Work closely with the Head of Compliance & AMLCO to sponsor a culture of compliance across the business, where regulatory obligations are understood and taken seriously at all levels.
People & Culture
• Provide leadership to the executive team, set clear performance expectations, and build a high-performance culture that supports the long-term success of the company.
• Ensure staff collectively possess the skills and experience needed to manage the company's affairs soundly, and that employees meet any training and competency requirements specified by the CBC.
• As the business grows, assess organisational capacity and make timely appointments to key functions.
• Minimum of 10 years in financial services - payments, electronic money, fintech, or a related regulated environment - with proven experience at senior management level, including direct responsibility for regulatory compliance, financial oversight, and team leadership.
• Direct experience operating within a CBC or EBA-regulated entity, with a solid understanding of the EMI or payment institution regulatory framework in Cyprus or the EU.
• Demonstrated ability to lead an organisation or business unit with significant financial, operational, and regulatory responsibilities.
• Strong grasp of EMI prudential requirements - capital adequacy, client fund safeguarding, PIEMI RR regulatory returns, and CBC reporting obligations.
• Track record of building and maintaining productive relationships with regulators, including managing supervisory correspondence, inspections, and thematic reviews.
• Ability to operate effectively at Board level - presenting clearly, making sound decisions under uncertainty, and balancing commercial objectives with regulatory obligations.
• High-level understanding of AML/CTF frameworks, risk management practices, and corporate governance requirements for CBC-regulated entities.
• Familiarity with DORA requirements and ICT risk governance obligations as they apply to EMIs.
• Working knowledge of PSD2 and the upcoming PSD3/PSR framework, and practical experience managing EEA passporting obligations is an advantage.
• Academic degree at bachelor's level or above; MBA or postgraduate qualification is an advantage.
• Must satisfy the CBC's fit and proper requirements, including competence, integrity, and financial soundness.
• Must be based in Cyprus and able to devote full working hours to the role - any external non-executive positions must be disclosed and assessed for compatibility with this commitment.
• Fluency in English.
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AI Threat Detection & Mitigation
Secure Development & DevSecOps
Data Protection & Compliance
Governance & Policy
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Design and continuously evolve the enterprise risk framework - risk appetite, taxonomy, governance, and the operating model across the three lines - for a business spanning six regulated entities and growing
Lead all risk domains: market, credit, liquidity, operational, conduct, technology, regulatory, and crypto risk
Oversee the 24-hour risk monitoring function that supports Capital.com's global trading platform
Own hedging strategy oversight and client exposure management in partnership with the Dealing function
Drive capital planning, ICAAP/ILAAP, stress testing, VaR back-testing, and scenario analysis across all entities
Ensure full DORA compliance across ICT risk management, digital operational resilience, and third-party ICT oversight
Own the MiCA and CASP risk obligations as Capital.com expands into spot crypto across the EU
Lead regulatory relationships proactively across the FCA, CySEC, ASIC, DFSA, and CMA - and build those relationships in new markets as licences are secured
Support new jurisdiction entry from day one - providing risk leadership on market expansion before launch
Build and develop the risk team - developing talent, managing inherited structures, and building the function the business needs for 2028, not just today
Report to ExCo and the Board on risk matters - translating complexity into clear business language and decisions that enable growth
Experience and credentials
Significant senior risk leadership experience in a regulated financial services environment - trading, brokerage, CFD, or closely adjacent
Deep multi-jurisdictional regulatory knowledge - FCA and CySEC are essential; ASIC, DFSA, CMA, and MiCA/CASP experience are a strong advantage
Proven track record building or materially maturing a risk function - not just maintaining one that already works
Strong technical depth across market risk, operational risk, regulatory capital, and digital resilience (DORA)
CFA or FRM preferred - exceptional experience may substitute
How you operate
You move without being directed. When you see a problem, you act on it - you do not wait to be asked.
You take end-to-end ownership. You drive outcomes. You do not pass the buck.
You bring fresh thinking. You do not default to how it was done in your last role.
You listen. You build trust across teams. You develop the people around you.
You are commercial. You understand that risk management exists to enable growth - not to obstruct it.
You are board-ready. You can hold your own in a regulator meeting, an ExCo debate, or a conversation with the founder.
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We're looking for a Product Owner to drive the strategy and execution for Capital.com's core digital asset infrastructure: Custody, Wallets, and Staking functionality. You will be an expert on these critical flows, working under the guidance of the Product Director for Digital Assets. You will collaborate daily with a multi-disciplinary team and key stakeholders across Compliance, Legal, Engineering, Security, and external Vendors to deliver mission-critical, secure, and compliant infrastructure.
This is a high-impact role focused on the core foundation of our crypto offering, requiring strong execution, domain knowledge, and the ability to navigate complexity across compliance and user flows.
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We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We're looking for a Senior DevOps/SRE Engineer to join our DevOps team and take end-to-end ownership of our cloud and on-premise environments. You will be a key contributor to building scalable, reliable, and secure systems that power our trading platform at a global scale.
This is a hands-on role: you'll architect and operate cloud infrastructure, drive automation and observability excellence, build robust CI/CD pipelines, and help shape the engineering culture around reliability and operational best practices.
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We're looking for a Payroll Specialist to join our People & Payroll team — a group that takes accuracy, compliance, and continuous improvement seriously across every jurisdiction we operate in.
You'll own the end-to-end payroll cycle for your assigned locations, working directly with outsourced payroll providers as their primary operational contact. Attention to detail matters here, but so does automation thinking and a genuine drive to make processes better. This isn't a role where you wait to be told what to fix.
You'll report to the Payroll Team Leader, who leads global payroll governance and strategy — giving you a clear structure and room to focus on what you do best: running payroll well.
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