Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

Kimchi is an open-source AI inference platform built for teams running serious agentic coding workloads. We're building the harness, the routing, and the infrastructure layer that makes running your own AI coding stack possible - and affordable. We're early, moving fast, and the developer community is central to how we grow.

What you'll do

• Build things publicly with Kimchi - tutorials, demos, integrations - that show developers how to solve real problems. Think live build logs, OSS integrations, or benchmarks you'd want to read yourself.
• Be the voice of the the developer community: Discord, GitHub discussions, Reddit, HN - be present where developers are already talking about the problems we solve
• Be the structured feedback loop between dev community and product - synthesize what you're hearing into actionable signals for the product team. 
• Write technical content that ranks and spreads: setup guides, benchmark breakdowns, comparison posts, integration walkthroughs
• Speak at conferences, meetups and run workshops - representing Kimchi as a technical peer
• Identify where new users get stuck and advocate hard for fixes
• Help shape Kimchi's voice in the developer community - what we stand for, what we say when there is trending news in the market 

What we're looking for

• You've built real software and can talk about it credibly - ideally you've used agentic coding tools and have opinions about them
• You're a strong technical writer - you can explain complex things clearly and make them resonate with the developer audience
• You're comfortable being the public face of a technical product: blog posts, talks, live demos, community threads
• Huge plus: You'd have tested and found problems Kimchi solves interesting -  before this job posting even existed
• Bonus: you've worked in or around Kubernetes, LLM inference, or developer tooling

What’s in it for you?

• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• 1-2 additional interviews based on the role
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
#LI-Remote

About the Role

As a Senior Front-end Engineer at Pearl, you will work on customer-facing web applications for international markets and partners. You will join a team responsible for core functionality across international payment flows, post-funnel customer experience, international SEO, and AI-powered features.

You will work closely with Product, UX, and engineering teams to deliver high-quality software solutions, support regulatory and compliance updates for international markets, and contribute to AI-related functionality such as cross-language translation, and automatic PII detection and masking.

You’ll be part of a collaborative team that values ownership, strong engineering practices, continuous improvement, and practical use of AI tools in daily development.

What You’ll Do

• Design, develop, and maintain robust, scalable, and efficient web applications.
• Implement, test, and release new product features for international markets and partners.
• Work on international payment logic, pricing tests and models, Payment Page, post-funnel experience and international SEO initiatives.
• Contribute to AI-powered features, including cross-language translation for customer-expert communication,  and automatic PII detection and masking.
• Collaborate with Product and UX teams to refine requirements and deliver high-quality customer experiences.
• Support regulatory and compliance updates for international markets.
• Ensure high test coverage and follow CI/CD best practices.
• Conduct code reviews and contribute to knowledge sharing across the team.

What We’re Looking For

• 8+ years of professional experience in web development.
• Strong experience with React.js, including state management with Redux and component-based architecture.
• Strong knowledge of front-end technologies such as HTML5, CSS3, JavaScript, TypeScript, Less, React, Redux/Zustand.
• Good understanding of automated testing and willingness to write tests as part of daily development.
• Familiarity with Unit / Integration / Component tests using tools such as Vitest, Playwright, React Testing Library, Jest, or similar.
• Experience with LLMs / Generative AI tools, such as OpenAI, Copilot, Cursor, or similar.
• Experience working in Agile development and ability to handle multiple projects simultaneously.
• Strong understanding of development processes, CI/CD, and engineering best practices.
• Experience with Web Page performance optimization and measurement will be a plus.
• Familiarity with SQL / BigQuery will be a plus.
• Upper-intermediate English proficiency (B2 or higher). 
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

#LI-DNI

This is an onsite role based at Nextiva’s Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. 

The Onboarding Implementation Specialist is an entry-level role responsible for supporting new customers through the initial onboarding and setup of their Nextiva products and services. Through structured training and defined processes, this role gathers required customer information, configures services, and ensures installations are completed accurately and on time.

This position focuses on executing standardized onboarding workflows, meeting SLAs, and delivering a high-quality customer experience. The Implementation Specialist partners with customers during setup, troubleshoots common configuration issues, and escalates complex concerns when needed to ensure a seamless transition to Nextiva.

Key Responsibilities

• Collect and validate required onboarding information including network details, users, devices, call flows, and authorized contacts.
• Follow defined onboarding workflows and meet established SLAs.
• Configure telephone extensions, services, features, and activate equipment.
• Assist customers with number porting from previous carriers.
• Respond to inbound calls, emails, and cases to resolve setup-related questions.
• Troubleshoot common configuration and installation issues.
• Identify out-of-procedure or incomplete information and take corrective action.
• Manage partner or customer escalations pre and post onboarding for any account.
• Escalate complex technical or process issues appropriately.
• Maintain accurate documentation and case management within internal systems.
• Meet or exceed defined productivity and quality metrics.

Qualifications

• 1+ year of customer service experience, project administration, preferably in telecommunications, SaaS, or cloud-based environments.
• Strong verbal and written communication skills.
• Ability to follow structured processes and meet deadlines in a fast-paced environment.
• Basic understanding of VoIP or Unified Communications technologies preferred.
• Strong troubleshooting and problem-solving skills.
• High attention to detail and strong organizational skills.
• Comfortable communicating via phone, email, and chat.
• Proficient with Microsoft Office and general computer systems.
• Ability to manage a high case volume while maintaining quality standards.
• Team-oriented with a positive and professional attitude.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.

• Health 🍏- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Insurance 💼- Life Insurance (24 times your monthly salary)
• Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security 💰- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍- Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1  #LI-Onsite

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

About the role

You'll join one of several teams building the low-level systems behind CAST AI's multi-cloud automation platform. The work sits at the intersection of Kubernetes, cloud infrastructure, and Linux.

Depending on your strengths, you'll work in one of these areas:

• Cluster and node lifecycle - custom node bootstrapping across AWS, GCP, and Azure. Controllers and operators managing full node lifecycle. Bridging the gap between autoscaler decisions and running VMs - including working around limitations of managed Kubernetes platforms like EKS, GKE, and AKS.
• Cross-cloud provisioning - orchestrating infrastructure across regions and clouds. Workflow orchestration, provisioning integrations, networking and identity across cloud boundaries.
• Live container migration - zero-downtime relocation of running containers using CRIU checkpoint/restore, custom CRI-O and runc forks, and forked cloud CNI plugins. Memory page transfer, TCP session migration, process-level checkpoint/restore. Kernel-level Linux engineering applied to Kubernetes.
• Storage optimization - dynamic volume rightsizing, BtrFS compression, custom CSI drivers. Full storage stack from cloud disk APIs through filesystem internals to Kubernetes PV/PVC lifecycle.

Common across all teams: Go, deep Kubernetes, multi-cloud, building beyond what the ecosystem offers.

How we build

We invest heavily in agentic development and AI-powered tooling. Engineers work with code agents and automated workflows daily. We expect you to shape how these tools evolve.

Requirements:

• Strong backend fundamentals and production-grade coding, preferably Go.
• Hands-on Kubernetes internals, cloud infrastructure, or large-scale distributed systems experience.
• Clear English communication, collaborative and self-directed.
• Bias toward action and ownership.

What would make you stand out

• Deep knowledge of EKS, GKE, or AKS internals.
• Low-level Linux experience: process internals, networking (NAT, iptables, conntrack, SDN), filesystems, storage.
• Kubernetes or cloud-native OSS contributions.
• Cloud storage depth - block storage, CSI, volume management, filesystem internals.
• Container runtime experience (CRI-O, runc, containerd) or CRIU.
• Experience with AI coding agents and agentic development workflows.
• Comfort building where there's no playbook.

Responsibilities:

• Design, build, and operate backend services, Kubernetes operators, and controllers in Go across AWS, GCP, and Azure.
• Solve infrastructure-layer problems — networking, scheduling, storage, compute, or container runtime internals.
• Build and maintain high-throughput services (gRPC/REST) and async orchestration workflows.
• Shape public and internal APIs.
• Leverage and improve AI-powered development workflows.
• Participate in design reviews, code reviews, on-call, and customer deep-dives.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

Why Kimchi?

Kimchi is the AI platform inside CAST AI. We started by helping companies run LLMs on their own Kubernetes clusters - now we're building the execution layer where agents do real work.

Our Infrastructure today: multi-model inference (MiniMax, Kimi, GLM-5, Nemotron, DeepSeek) with intelligent routing, an OpenAI-compatible API, and deployment flexibility from our GPUs to your VPC. The inference layer is the foundation. What we're hiring for sits on top of it: coding agents, agent runtimes, orchestration systems, and the reliability engineering that makes them actually finish things.

Tech Stack: TypeScript, Go, Kubernetes, AWS/GCP/Azure, MCP, Prometheus/Grafana/Loki, GitLab CI, ArgoCD.

Why harness engineering matters here
OpenAI and Anthropic ship models. They also ship one harness each - the scaffolding that turns a raw model into something that can plan, execute, recover, and complete work. We ship a different kind of harness: one built for cost-conscious, long-horizon autonomy, running on inference infrastructure we control end-to-end.
A decent model with a great harness beats a great model with a bad harness. We've watched this play out. The gap between what today's models can do and what you see them doing is largely a harness gap - and that gap is where we operate.

What you'll build
The ratchet.
Every time our agent makes a mistake, we engineer a solution so it never makes that mistake again. That means hooks that enforce constraints the model "knows" but forgets: pre-commit lint checks, permission gates, context compaction before the window fills. Success is silent, failures are verbose.

Long-horizon execution.
Our harness is built around spec-driven autonomy: meta-prompting, fresh context per task, worktree-per-slice git strategy, automatic replanning, crash recovery, stuck detection. We're implementing Ralph loops - when the model tries to exit, we intercept and reinject the goal into a fresh context. The agent reads state from disk and continues. Multi-session, multi-day work, without context rot.

Planner/executor splits.
Planning with a reasoning model, executing with a fast one, evaluating with a third. Separating generation from evaluation beats self-verification because agents reliably skew positive when grading their own work.

The harness surface.
CLI, TUI, MCP integration, sandboxed execution, telemetry. Our AGENTS.md is short - every line traces to a specific thing that went wrong. TypeScript on the surface, Go where it matters.

Memory and context.
Moving agents off laptops, giving them state that survives across sessions, managing context so information lands where it's actionable. Compaction, tool-call offloading, progressive skill disclosure.

What makes this different (with receipts)
You've seen the pitch: "we route to the best model." Everyone says that. Here's what we actually have:

• GPU infrastructure we own. Not just an API reseller. From GPU placement across clouds to the inference endpoint your agent calls - we control the cost curve.
• A harness-first thesis. We treat agent failures as configuration problems, not model problems. When we moved from a stock harness to our own, completion rates on internal benchmarks improved by 40%+ on the same model.
• Agents.md that earns every line. No brainstormed rules - every constraint in our system prompt traces to a real failure we saw and fixed.

Requirements:

• You've used AI coding agents in anger. Not demos - real work. You have opinions about Claude Code, Codex, OpenCode, Cursor. You know what it feels like when an agent gets stuck and why.
• Strong TypeScript or Go in production. Comfort moving between them. Our surface is TypeScript; our core is Go.
• You think in harness terms. You read "the agent hallucinated" and your first instinct is to ask what context it was missing, what hook should have caught it, what constraint should exist.
• You drive features end-to-end. Design → build → ship → measure → iterate. We don't have layers that absorb ambiguity for you.

Responsibilities:

• Build and evolve the agent harness - ship hooks, permission gates, and context compaction. Every AGENTS.md constraint traces to a failure you personally diagnosed.
• Own long-horizon execution - multi-session task completion via spec-driven prompting, worktree-per-slice git, Ralph loop recovery, and stuck detection. Completion rate is your metric.
• Architect planner/executor/evaluator pipelines - planning with a reasoning model, execution with a fast one, evaluation with a third. No self-verification.
• Manage agent memory and context - state persistence across sessions, context compaction, tool-call offloading. Zero context rot on multi-day work.
• Own the harness surface - CLI, TUI, MCP integrations, sandboxed execution, telemetry. TypeScript on the surface, Go where it matters.

What success looks like (after 6 months):

• You've shipped at least one major harness feature end-to-end: designed it, built it, measured it, iterated.
• You've added constraints to our AGENTS.md based on failures you personally observed and diagnosed.
• You've improved a measurable reliability metric - completion rate, context efficiency, or cost per successful task.
• You've formed strong opinions about where our harness is load-bearing and where it's dead weight.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience).
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

We are hiring across multiple teams!

As a Senior Software Engineer, you will have the opportunity to work on different key features of our product. We are currently hiring Senior Software Engineers for the following teams:

- Workload Optimization - Automates workload resource management by dynamically adjusting resource allocations, helping developers significantly reduce costs and improve application reliability.

- Karpenter - The Karpenter team powers the integration between Karpenter and Cast AI, bringing enterprise capabilities to the most popular open source Kubernetes autoscaler. We enhance Karpenter with advanced features that improve application reliability and performance while optimizing costs. By joining the team, you’ll bridge open source innovation with enterprise requirements, directly impacting how organizations run Karpenter at scale.

- Reporting - Builds a scalable reporting system that ingests millions of rows per second into our time-series databases, providing insights into cost savings, workload efficiencies, and Cast AI automation impact.

- Pricing - Drives the synchronization of public and customer cloud resources, availability, and dynamic pricing across all major cloud providers. Empowers autoscaling by leveraging discounts, commitments, and cross-cluster tracking to maximize savings. Provides a reliable source of truth for node pricing, resources, components, discounts, and commitments.

- Autoscaler - Automates Kubernetes node autoscaling to optimize clusters, balance workloads, remove underutilized nodes, and dynamically allocate capacity in real-time, thereby reducing cluster costs by half.

- Identity -  Builds and maintains the trust and access foundation for the entire platform, ensuring every user, service, and workload authenticates and interacts securely and seamlessly at scale.

- Billy -  Powers the critical day-2 operations layer of the platform - from billing and audit trails to notifications and feature flags - ensuring the platform runs reliably, transparently, and at scale for every customer, every day.

Here are some of the tools we use daily:

• Programming Languages: Go
• Cloud & Orchestration: Kubernetes, AWS, GCP, Azure
• Databases & Storage: PostgreSQL, Cloud Object Storage
• Messaging & APIs: GCP Pub/Sub, gRPC for internal communication, REST for public APIs
• Observability: Prometheus, Grafana, Loki, Tempo
• CI/CD & GitOps: GitLab CI with ArgoCD.

Requirements:

• Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
• Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) - including real understanding of how compute, networking, and storage work under the hood.
• Understanding of Kubernetes internals - autoscaling and networking.
• You've personally driven a complex project end-to-end.
• Strong debugging, optimization, and performance-tuning skills - including query profiling, index design, and database performance tuning beyond ORM usage.
• You've run observability tooling (Prometheus, Grafana, OpenTelemetry) in production.
• CI/CD and DevOps practices experience.
• Strong English skills, both verbal and written.
• Startup mindset: adaptable, proactive, and comfortable with ambiguity.

Responsibilities:

• Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale.
• Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management.
• Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks).
• Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services.
• Collaborate with product and other engineering teams to solve problems that don't have textbook solutions.
• Work with time-series data, cloud provider APIs, and Kubernetes control plane internals.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

About the Role:
We’re looking for a Backend Engineer to contribute to a next-generation security initiative. You’ll be part of a small, highly technical team working on novel approaches to secure systems - with a focus on cryptography, automation, and AI-powered analysis. You’ll work closely with senior engineers and contribute hands-on to the codebase across the stack. This role involves hands-on development, learning opportunities, and collaboration across engineering, product, and design.

Day to Day:

• Contribute to the design, development, and delivery of features across the product
• Write clean, maintainable code for back-end systems deployed in AWS or GCP
• Collaborate with AI and cryptography specialists
• Work with the product manager to understand requirements and help the team plan architecture, data flows, API specs, and testing strategies
• Follow established engineering practices and participate in team discussions around process and quality
• Participate in customer-driven development and iterate based on feedback
• Write automated tests for load, performance, and error handling

What you bring to the table:

• 3+ years of hands-on software engineering experience for backend development
• Excellent TypeScript and Node.js coding experience
• AWS experience in containers (EKS, ECS) and serverless systems
• Relational, key/value, and graph datastore experience with schema management
• API design, data modeling, secure service development, database systems
• Has a focus on quality code, error handling, and high availability
• A thoughtful, pragmatic approach to solving technical problems in a fast-paced environment
• At least upper-intermediate level of spoken and written English

Extra Credit:

• Versed in Python coding and environments
• Experience with GCP systems
• Experience with applied cryptography, especially key management, TLS, or post-quantum algorithms
• Familiarity with agent-based architectures or systems that scan and orchestrate actions across distributed environments
• Knowledge of AI/ML systems, particularly LLM integration or agent-style reasoning patterns
• Experience managing LLM agents to increase both speed and quality of code generation and tests
• Exposure to security tools, vulnerability detection platforms, or compliance automation
• Prior experience working on developer-facing or infrastructure-heavy products

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Bulgaria. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options and 25 vacation days for a healthy work-life balance.
• Co-subsidized transportation & Multisport cards.
• Premium health insurance for fast and easy access to top healthcare services.
• Training policy for technical and other skills-related events, courses and certifications.
• Personal career development roadmap guided by performance evaluations.
• Self-care program offering psychological consultations & discussions for you and the team.
• Cozy office space designed for comfort and productivity.
• Exciting team events and company gatherings.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine. 

Beyond a competitive compensation package, we offer: 

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Poland. 

Mental and physical health:

• 24 working days of paid vacation
• National holidays covered
• Sick leave (up to 20/year)
• Unpaid leave (up to 20/year)
• Medical insurance
• Multisport card OR Multikafeteria
• Maternity & paternity leave support

Personal and professional development:

• Internal workshops & learning initiatives
• Professional certifications reimbursement
• Participation in professional local & global communities
• Growth Framework to manage expectations and define the steps to move towards the selected career
• Mentoring program with the ability to become a mentor or a mentee to grow to a higher position

Valtech Poland has a system of progressive benefit packages – the longer you stay with the company, the more benefits you get!

Beyond a competitive compensation package, we offer: 

• • Flexibility, with remote and hybrid work options (country-dependent) 
  • Career advancement, with international mobility and professional development programs 
  • Learning and development, with access to cutting-edge tools, training and industry experts 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

The Talent Development Specialist plays a pivotal role in building a high-performing, future-ready workforce by designing and delivering programs that support employee growth, career progression, and capability development. The role focuses on aligning talent strategies with business objectives, fostering a culture of continuous learning, and enabling individuals to reach their full potential. The specialist partners with business stakeholders to identify development needs, implement scalable solutions and measure impact. 

Role responsibilities

• Learning Needs & Development Planning: Identify capability gaps and future skill requirements through data analysis and stakeholder engagement. Translate insights into integrated learning and development plans. 

• Instructional Design & Learning Delivery: Create and deliver engaging learning experiences using modern methodologies and digital tools. 

• Performance Enablement: Partner with P&C and business leaders to embed performance frameworks, tools, and practices that drive clarity, accountability, and growth. 

• Career & Growth Pathways: Support employees and line managers in navigating the people growth framework, development opportunities and learning programs. 

• Coaching & Development: Provide coaching and support to employees and line managers to enhance performance and accelerate growth. 

• Data-Driven Insights: Use analytics to measure learning impact, performance trends, and development outcomes. Recommend improvements based on evidence. 

• Stakeholder Collaboration: Work closely with managers and leaders to align talent development initiatives with business priorities. 

   

Must have qualifications

• Previous experience of successfully implementing talent and learning programs​, preferably at a global level  

• Instructional Design & Learning Theory – Ability to create learner-centric programs grounded in evidence-based methodologies. 

• Digital Learning Tools – Proficiency in LMS, e-learning authoring tools, and virtual platforms. 

• Performance Management Knowledge – Understanding of frameworks, goal-setting, and feedback processes. 

• Career Development Expertise – Ability to design pathways and programs for growth and progression. 

• Facilitation & Delivery – Skilled in engaging diverse audiences in both in-person and virtual settings. 

• Learning Content Development – Expertise in creating impactful materials and resources. 

• Learning Needs Analysis & Data Evaluation – Strong analytical skills to assess gaps and measure impact. 

• Coaching & Development – Competence in guiding individuals toward growth and performance goals. 

• An agile mindset with strong understand of leading dynamic programmes that evolve and change rapidly  

• Strong stakeholder management skills, including the ability to influence and communicate effectively  

• Strong ownership and accountability  

• Experience in fast paced environments, comfortable with high levels of ambiguity.   

• Professional certificates in learning and development preferred 

• English language proficiency 

• Diversity, equity and inclusion proficiency​ 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine 

Beyond a competitive compensation package, we offer:  

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. 

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

We are looking for a Senior Python + AI Engineer, to join the existing backend team.

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Strong experience with Python (3.10+) and async programming in production
• Hands-on FastAPI delivery (REST APIs, OpenAPI), experience with Pydantic, SQLAlchemy and Alembic migrations
• Experience with Redis would be a plus for caching and pub/sub where needed is a plus
• Working experience with TypeScript and React (Next.js) is a plus

• Practical experience building LLM-powered applications with tool-calling and agentic patterns
• Strong familiarity with LangChain and LangGraph for stateful, multi-agent orchestration
• Experience developing or integrating MCP servers/clients
• Experience working with AI code generation tools (e.g., Cursor, GitHub Copilot etc.)
• Practical experience with RAG. Would be a plus Knowledge Graphs and Graph RAG

• Familiarity with Docker in production environments
• Familiarity with Azure delivery patterns and CI/CD workflows
• Working knowledge of LLM observability (e.g., Langfuse, LangSmith), structured logging, and trace-based debugging

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine. 

Beyond a competitive compensation package, we offer: 

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

WE ARE AMDARIS

We fuse together exceptional talent who deliver outstanding software solutions. Our approach has helped us grow 60% in 2021, 94% in 2022 and our future is even bigger. With exciting growth plans and cutting-edge projects, there has never been a better time to join our incredible team.

Role Overview

We are looking for a Principal Engineer to own the architecture, development, and evolution of our content development and distribution pipelines across a multi-platform LMS landscape. You will drive the adoption of AI-assisted content generation workflows, design agentic systems that reduce manual effort at scale, and serve as a hands-on technical lead for a small, high-impact engineering team.

Key Responsibilities

–Design, build, and maintain robust content development and distribution pipelines that serve a diverse LMS ecosystem (e.g.H5P, SCORM/xAPI standards).
–Design and implement agentic AI workflows for automated and semi-automated content generation, curation, tagging, and quality assurance.
–Rapidly prototype new capabilities using AI-native tooling (LLM APIs, vector stores, embedding pipelines) to validate ideas before full-scale engineering investment.
–Lead and mentor a team of 4–6 engineers through technical design, code review, and day-to-day engineering delivery.
–Define and enforce standards for content schema, metadata, versioning, and pipeline observability.
–Partner with product, instructional design, and data teams to translate learning content requirements into scalable technical solutions.
–Evaluate and integrate third-party content and AI services, ensuring compliance with data governance and privacy standards.
–Drive continuous improvement for pipeline reliability, latency, and throughput.

Position Requirements

–8+ years of software engineering experience, with at least 3 years in a senior or principal-level role owning complex data or content pipelines.
–Deep experience with LMS platforms and content standards (H5P, SCORM, xAPI/Tin Can, LTI).
–Proven track record designing and operating agentic or multi-step AI workflows using LLMs (e.g. OpenAI, Anthropic, Gemini), orchestration frameworks (e.g. LangChain, LlamaIndex, CrewAI), and tool use / function calling patterns.
–Strong prototyping instincts — comfortable building working proof-of-concepts quickly with AI coding assistants and modern tooling, then handing off or scaling the result.
–Experience leading small engineering teams: setting technical direction, running design reviews, and growing engineers through coaching and feedback.
–Proficiency in at least one backend language (Python, Node.js, or Java/Kotlin) and familiarity with cloud-native infrastructure (AWS, GCP, or Azure).
–Solid understanding of content storage, CDN distribution, and asset management at scale.
–Clear communicator who can translate technical trade-offs for non-technical stakeholders.

Nice to have

–Experience in EdTech or corporate learning environments at scale.
–Familiarity with RAG (Retrieval-Augmented Generation) architectures for content search and personalization.
–Exposure to fine-tuning or evaluation frameworks for AI-generated educational content.
–Understanding of accessibility standards for digital learning content (WCAG, Section 508).

Core Technologies

Python / Node.js · LLM APIs · LangChain / LlamaIndex · H5P / SCORM / xAPI · LTI · Vector stores · Cloud (AWS / GCP / Azure) · CDN & asset pipelines · REST / GraphQL · CI/CD

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

How You’ll Make an Impact

As a Technical Support Representative at Nextiva, you’ll be on the front lines of delivering exceptional customer experiences. You’re not just solving issues, you’re uncovering the “why,” guiding customers to the right solutions, and making their day easier.

As a Technical Support Representative, you will deliver Amazing Service® through high-quality technical support services by processing and resolving requests received across various communication channels; while continuously growing your skills in a fast-paced, learning environment. You’ll leverage modern tools, including AI, to work smarter, move faster, and deliver even better outcomes for customers.

What You’ll Do

• Solve What Matters: Troubleshoot customer issues across hardware, software, and networking systems, quickly identifying root causes and driving resolution
• Deliver Great Experiences: Communicate clearly and professionally to ensure every interaction is positive and productive
• Stay on the Details: Document customer interactions, issues, and resolutions with accuracy and consistency
• Keep Systems Running: Provide, maintain, and update systems to ensure optimal performance for customers; managing multiple requests simultaneously in a fast-paced, high-volume environment
• Own the Outcome: Take full ownership of customer issues, following through until resolution while meeting daily and monthly performance metrics
• Continuous Learning: Continuously build technical knowledge of Nextiva products, systems, and troubleshooting processes to provide better service. Explore new tools and ways of working to improve performance
• Work Smarter:
  • Leverage AI tools (e.g., ChatGPT, Copilot, or similar) to support daily workflows, such as summarizing customer interactions, identifying key action items, and improving response quality
  • Apply clear and structured inputs when using AI tools to generate accurate and relevant outputs; iterating and refining your approach when the responses aren't perfect (persistence is key!)

About You:

• 2+ years of customer service experience, preferably in technical support or help desk environment
• Working knowledge of PC and Mac operating systems and Microsoft Office applications; hardware and/or networking knowledge preferred
• Advanced English fluency required (spoken and written).
• Ability to work remotely in Ukraine and regularly work shifts aligned with US business hours (between 12:00pm-4:00am Monday through Friday)
• Curiosity and enthusiasm for learning new technologies
• Comfort working in fast-paced environments with evolving tools and processes

Core Competencies:

• Customer First: Patient, conscientious and professional; providing great customer experiences with a focus on accuracy
• Problem Solver: Strong troubleshooting and analytical skills with a persistent, solution-oriented mindset; able to overcome setbacks and willing to try multiple paths to reach the right solution
• Detail-Oriented: Ability to manage multiple tasks or conversations simultaneously; strong attention to detail in both technical work and documentation
• AI-Forward Mindset: Curiosity and willingness to experiment with AI & automation tools (e.g., ChatGPT, Microsoft Copilot); exposure to similar tools in a professional environment preferred
• Team-Driven: You collaborate, share knowledge, and contribute to a positive team environment

Why Nextiva?

• Impact: Join a company trusted by over a million users, helping businesses deliver better customer experiences every day
• Innovation: Be part of a team building AI-powered solutions that drive efficiency and smarter customer engagement
• Growth: Thrive in a culture focused on continuous learning, development, and career progression
• Culture: Work alongside a supportive, high-energy team committed to Amazing Service® and meaningful connections

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can do their best.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, incentives, or bonuses.

• Health 🍏 – Comprehensive medical coverage, individual limit on exclusions and dental care
• Insurance 💼– Life, disability, traumatic injuries and critical diseases
• Work-Life Balance ⚖️ – PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays
• Wellness 🤸‍ – Employee Assistance Program and wellness initiatives
• Growth 🌱 – Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Remote

How You’ll Make an Impact

As a Technical Support Representative at Nextiva, you’ll be on the front lines of delivering exceptional customer experiences. You’re not just solving issues, you’re uncovering the “why,” guiding customers to the right solutions, and making their day easier.

As a Technical Support Representative, you will deliver Amazing Service® through high-quality technical support services by processing and resolving requests received across various communication channels; while continuously growing your skills in a fast-paced, learning environment. You’ll leverage modern tools, including AI, to work smarter, move faster, and deliver even better outcomes for customers.

What You’ll Do

• Solve What Matters: Troubleshoot customer issues across hardware, software, and networking systems, quickly identifying root causes and driving resolution
• Deliver Great Experiences: Communicate clearly and professionally to ensure every interaction is positive and productive
• Stay on the Details: Document customer interactions, issues, and resolutions with accuracy and consistency
• Keep Systems Running: Provide, maintain, and update systems to ensure optimal performance for customers; managing multiple requests simultaneously in a fast-paced, high-volume environment
• Own the Outcome: Take full ownership of customer issues, following through until resolution while meeting daily and monthly performance metrics
• Continuous Learning: Continuously build technical knowledge of Nextiva products, systems, and troubleshooting processes to provide better service. Explore new tools and ways of working to improve performance
• Work Smarter:
  • Leverage AI tools (e.g., ChatGPT, Copilot, or similar) to support daily workflows, such as summarizing customer interactions, identifying key action items, and improving response quality
  • Apply clear and structured inputs when using AI tools to generate accurate and relevant outputs; iterating and refining your approach when the responses aren't perfect (persistence is key!)

About You:

• 2+ years of customer service experience, preferably in technical support or help desk environment
• Working knowledge of PC and Mac operating systems and Microsoft Office applications; hardware and/or networking knowledge preferred
• Advanced English fluency required (spoken and written).
• Ability to work remotely in Ukraine and regularly work shifts aligned with US business hours (between 12:00pm-4:00am Monday through Friday)
• Curiosity and enthusiasm for learning new technologies
• Comfort working in fast-paced environments with evolving tools and processes

Core Competencies:

• Customer First: Patient, conscientious and professional; providing great customer experiences with a focus on accuracy
• Problem Solver: Strong troubleshooting and analytical skills with a persistent, solution-oriented mindset; able to overcome setbacks and willing to try multiple paths to reach the right solution
• Detail-Oriented: Ability to manage multiple tasks or conversations simultaneously; strong attention to detail in both technical work and documentation
• AI-Forward Mindset: Curiosity and willingness to experiment with AI & automation tools (e.g., ChatGPT, Microsoft Copilot); exposure to similar tools in a professional environment preferred
• Team-Driven: You collaborate, share knowledge, and contribute to a positive team environment

Why Nextiva?

• Impact: Join a company trusted by over a million users, helping businesses deliver better customer experiences every day
• Innovation: Be part of a team building AI-powered solutions that drive efficiency and smarter customer engagement
• Growth: Thrive in a culture focused on continuous learning, development, and career progression
• Culture: Work alongside a supportive, high-energy team committed to Amazing Service® and meaningful connections

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can do their best.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, incentives, or bonuses.

• Health 🍏 – Comprehensive medical coverage, individual limit on exclusions and dental care
• Insurance 💼– Life, disability, traumatic injuries and critical diseases
• Work-Life Balance ⚖️ – PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays
• Wellness 🤸‍ – Employee Assistance Program and wellness initiatives
• Growth 🌱 – Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Remote

Our value to you:

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What you’ll do 

Pindrop is looking for a high-performing Senior Platform Product Manager to drive strategy and development for the Pindrop Platform — the shared foundation that powers our products (Protect, Passport, and Pulse) and a set of platform capabilities exposed directly to customers, such as Pindrop Intelligence. You’ll ensure that our platform is scalable, reliable, easy to build on, and delivers differentiated value both to internal product teams and to customers consuming platform features directly.

Market analysis & customer insight

• Stay ahead of competitive and industry trends in platforms, data products, and developer ecosystems.Partner with Product and GTM teams to understand how Protect, Passport, Pulse and other product lines depend on the Pindrop Platform today and what they will need next.
• Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs.
• Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.
• Operate internal and external steering forums to align stakeholders on priorities and investments for the platform.

Vision & roadmap for the Pindrop Platform

• Set the overall vision, strategy, and success measures for the Pindrop Platform as a product in its own right.
• Define how shared platform capabilities (data, AI/ML services, APIs, integrations, observability, security, entitlements, and configuration) evolve to support Protect, Passport, Pulse and future products.
• Own and maintain prioritized platform roadmaps, balancing foundational investments (scalability, reliability, security, cost efficiency) with new capabilities and externalized features like Pindrop Intelligence.
• Write clear user and system narratives that describe how internal product teams, and end customers will interact with Pindrop Platform capabilities.
• Define, document, and communicate objectives, requirements, and constraints for platform initiatives and releases.
• Engage with executive and cross-functional stakeholders to obtain buy-in, make tradeoffs, and raise escalations when needed.

Execution & delivery

• Drive end-to-end execution for platform initiatives, from discovery and design through delivery and launch.
• Work with engineering and engineering leadership to design and deliver high-quality, continuous releases of platform services, APIs, and data products.
• Manage platform capabilities across their lifecycle, from initial MVPs to scaled, hardened services adopted across multiple products.
• Integrate new technology from research and product teams into the platform in a way that is reusable, well-abstracted, and easy to adopt.
• Collaborate with go-to-market partners to position platform capabilities (such as Pindrop Intelligence) and accelerate customer adoption and time to value.
• Partner with marketing to set positioning and develop market-facing materials, demos, and content for platform features where they are directly consumed by customers.
• Grow platform adoption and influence by assisting Sales, Customer Success, and Solutions Engineering with identifying key customer segments, building pipeline, and closing opportunities where platform capabilities are a differentiator.

Who you are

• You are passionate about platforms, APIs, and developer experiences, and you understand how strong platform strategy accelerates product teams and unlocks new customer value.
• You care deeply about security, reliability, and performance, and you are comfortable working in a space that spans voice, identity, fraud, and AI/ML-powered intelligence.
• You have a high degree of integrity and trustworthiness.
• You have a strong sense of personal ownership and responsibility in accomplishing the organization’s goals.
• You are entrepreneurial with a high level of energy, dedication, and an unrelenting drive to succeed and win.
• You are resilient in the face of challenges, change, and ambiguity.
• You are optimistic and believe that you can make a problem into a solution.
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed.
• You take accountability, do the things you say you’ll do, under-promise and over-deliver.
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”.

Your skill-set

• 5–7 years of product management experience in B2B SaaS, with significant time spent on platform, infrastructure, or shared services (e.g., data platforms, API platforms, developer platforms, or similar).
• Experience working with cloud-native architectures and highly distributed systems; familiarity with how platform decisions impact reliability, performance, cost, and security.
• Proven experience defining and executing go-to-market strategy for platform or API / data products, including positioning, packaging, pricing, and launch planning.
• Demonstrated ability to partner closely with Sales, Marketing, Customer Success, and Solutions Engineering to translate platform capabilities into clear value propositions, customer narratives, and enablement.
• Experience creating and scaling internal platforms that serve multiple product teams or business units, OR externalized platforms / APIs used directly by customers and partners.
• Technical background or strong technical fluency; you can work closely with engineering on APIs, data models, integration patterns, and system tradeoffs would be a big plus.
• Experience within a SaaS company required; experience in security, identity, fraud, or risk is a plus but not required.
• Proven track record of successful product or platform launches and meaningful impact on adoption, usage, or business outcomes.
• Comfortable rolling up your sleeves to dig into details, understand edge cases, or help unblock teams.
• Strong leadership and communication skills — you can bring clarity to complex technical topics and drive alignment across engineering, product, GTM, and executive stakeholders.
• Transparent and open about what works and what doesn’t; you use data and feedback to iterate quickly.

Within 30 days, you’ll

• Complete onboarding and understand Pindrop as a product portfolio and the voice security space.
• Learn the core capabilities of the Pindrop Platform and how Protect, Passport, and Pulse are built on top of it.
• Meet your key partners across Product, Platform Engineering, Protect/Passport/Pulse teams, Sales, Marketing, Customer Success, and Solutions Engineering.
• Review existing platform roadmaps, customer feedback, and GTM materials for platform features (including Pindrop Intelligence).

Within 60 days, you’ll

• Refine and socialize a clear problem/opportunity framing for your initial focus areas on the Pindrop Platform.
• Own and update a portion of the platform roadmap, aligning it with product needs and GTM priorities.
• Lead discovery with internal product teams and select customers/partners to validate requirements for upcoming platform initiatives.
• Collaborate with GTM partners to shape positioning, messaging, and launch plans for at least one upcoming platform or Pindrop Intelligence enhancement.

Within 90 days, you’ll

• Fully own a meaningful slice of the Pindrop Platform roadmap and associated KPIs.
• Drive at least one platform initiative from definition through execution, partnering closely with engineering and GTM teams.
• Establish lightweight rituals (reviews, steering, reporting) that bring clarity to platform priorities, tradeoffs, and status.
• Identify and propose medium-term platform and GTM bets that can unlock new value for products and customers.

What’s in it for you 

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

What we offer 

As part of Pindrop, you’ll directly influence our products and contribute to shaping the future of voice security. We invest in great people and support them with great benefits:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Remote-first culture

This position is contracted through Alcor BPO.

#LI-Remote

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

We are looking for a Senior Database Engineer. You will be part of a team that will architect highly efficient services, making a scalable, performant and well-tested software solution that is focused on building business visibility portal in Supply Chain domain

There are no limitations, no barriers when the right people are on your way — apply for the vacancy and succeed with us!

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion. 

Innovation is a core value of INFUSE. We are bringing together people, who can look into the future to better understand how technology will shape businesses, people, who create and navigate projects with great potential impact.

INFUSE is looking for a Creatives Delivery Associate  to join us in making high-quality products. This position presents an exciting opportunity to work on one of our projects in the American market. Our clients are large international companies, including Microsoft, Google, Lenovo, HP, Oracle, IBM, Cisco, Intel, Samsung, Panasonic, VMware, and Red Hat. The company has over 1100 employees in the USA, Ukraine, Great Britain, and more. Join our growing team at INFUSE.

We are looking for a specialist to oversee the collaboration between our web design and copywriting teams, ensuring a seamless workflow and interaction with our Client Success and Campaign manager departments. In addition to working with Google Docs to plan and manage tasks, you will be responsible for coordinating all interactions between teams and maintaining accurate task tables.

The responsibilities of this role include:

• Distribution of tasks between web design and copywriting teams, ensuring interaction between Client Success, Campaign manager departments;
• Participation in rallies;
• Working with Google Docs - planning tasks and requests, control over task due dates;
• Coordination of all interaction processes between the teams;
• Maintaining and keeping up-to-date information in task tables (cleaning and checking data accuracy).

Requirements:

• Upper-Intermediate + level of English;
• Confident PC user, good Excel skills, Google Drive/Sheets skills are desirable;
• Multitasking and initiative.

We offer:

• Competitive compensation, taking into account the experience and skills of the candidate.
• Form of payment - monthly, without delay, based on Invoice - Payoneer.
• Remote work format, contract, work schedule: 5/2 (8-hour working day)  3:30 PM - 12:00 AM EEST (Mon-Fri)
• Work-life balance, with paid annual leave and sick days.
• Professional development and career growth opportunities.

Our recruitment process:

• Test task
• Interview with Recruiter
• Final interview with the Hiring Manager

If you are willing and able to learn, attentive, proactive and responsible, involved and communicative, we will be happy to see you in the team!

About the Role

As a Bilingual Customer Service Representative at Pearl, you will serve as the frontline connection to our customers, providing exceptional support and ensuring their needs are met efficiently and professionally. You will be responsible for handling customer interactions in German, resolving issues, and delivering a seamless customer experience. If you are customer-centric, detail-oriented, and passionate about delivering quality service, this role is for you.

What You’ll Do

• Respond to customer inquiries and issues via voice and/or non-voice transactions while demonstrating attentive listening and effective communication.
• Identify and assess customer needs through active listening and questioning, providing timely and accurate resolutions in line with company guidelines.
• Maintain detailed and accurate records of customer interactions, including actions taken and resolutions provided.
• Update and manage customer accounts and profiles to ensure accurate, up-to-date information for efficient service delivery.
• Acquire in-depth knowledge of company products, processes, and policies to provide accurate information and resolve issues effectively.
• Continuously enhance product knowledge and customer service skills through training and learning opportunities.
• Collaborate with team members and other departments to ensure seamless customer experiences and prompt issue resolution.
• Meet or exceed performance metrics, including quality scores, customer satisfaction ratings, and schedule adherence.

What We’re Looking For

• Ability to work during German business hours
• C1-C2 level or native proficiency in German; at least B2 English level.
• At least 6 months of professional customer support experience in the German language.
• Strong customer support, multitasking, and communication skills.
• Preferred experience in phone and email-based customer support.
• Fast and accurate typing skills.
• Self-motivation and basic computer knowledge.
• Familiarity with customer-support-relevant AI usage language

Why You’ll Love Working With Us

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

About the Role

As a Full Stack Developer, you will play a pivotal role in designing, developing, and maintaining our web applications, ensuring high performance and scalability. You will work closely with cross-functional teams to deliver high-quality software solutions while contributing to projects that integrate advanced machine learning models, including large language models (LLMs), to deliver personalized user experiences and innovative features. You'll be part of a small, collaborative team that values continuous improvement and embraces the latest in technology.
 
Our technology stack includes .NET Core, C#, React.js, Node.js, Typescript, SQL Server 2019, Docker, Kubernetes, Google Analytics, and Power BI.  

Our ecosystem includes 170 connected applications and services, our main database is 2 TB, our sites handle 1 million visitors a day and 2 billion requests a month, and we release changes to production several times a day. We are a continuous integration and continuous deployment (CI/CD) organization. 

What You’ll Do

• Collaborating with cross-functional teams to demonstrate how they can effectively leverage our infrastructure to meet their objectives. 
• Designing, developing, and maintaining robust, scalable, and efficient web applications, backend logic modules and database structure.
• Identifying and implementing strategies to improve the stability, performance, and scalability of our applications and services. 
• Responding promptly to production incidents, employing creative problem-solving skills to minimize downtime and mitigate potential issues. 
• Supporting team members, fostering a culture of continuous learning and technical excellence. 
• Conducting code reviews and ensuring adherence to coding standards and best practices across the team. 
• Participating in the evaluation and integration of new technologies, including AI and automation tools, to drive innovation and efficiency. 

What We’re Looking For

• Minimum of 3 years of professional experience in full stack development.
• Extensive experience with React.js, including state management (Redux, Context API) and component-based architecture.
• Proficiency in .NET frameworks, C#, and data access technologies.
• Familiarity with Unit / Integration tests using any of Jest, NUnit, Playwright, React Testing Library.
• Strong knowledge of front-end technologies such as HTML5, CSS3, JavaScript, and TypeScript.
• Familiarity with database systems such as SQL Server or MySQL.
• Strong knowledge of design and architectural patterns, SOA design & web service development.
• Strong understanding of development processes.
• Experience with LLMs / Generative AI tools (e.g., OpenAI, Copilot, Cursor).
• Experience with Web Page performance optimization and measurement will be a plus.
• Degree in Computer Science, a related discipline or equivalent work experience.
• Upper-intermediate level of English.
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

There are no limitations, no barriers when the right people are on your way — apply for the vacancy and succeed with us!

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

About Sisense

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are accelerating the next wave of embedded analytics innovation.

The Role

As a Full-Stack Engineer (Node/React), you will play a key role in building and enhancing the core platform that powers embedded AI analytics. You will work across the full stack — from backend services and APIs to modern frontend interfaces — helping to deliver high-performance, scalable, and delightful experiences for both developers and end users.

This is a hands-on role with real ownership, where you’ll contribute to features that directly impact how customers embed intelligence into their products.

Key Responsibilities

• Develop and maintain full-stack features using Node.js (backend) and React (frontend).
• Build and optimize scalable APIs and backend services that power our embedded analytics capabilities.
• Create responsive, performant, and user-friendly frontend interfaces.
• Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality solutions.
• Participate in code reviews, architectural discussions, and technical decision-making.
• Contribute to improving platform performance, reliability, and developer experience.
• Help implement features related to Sisense Intelligence (agentic AI, conversational interfaces, predictive analytics).

About You

• 3-5 or more years of full-stack development experience with strong proficiency in Node.js and React.
• Solid understanding of modern web technologies, REST/GraphQL APIs, and frontend architecture.
• Strong problem-solving skills and ability to break down complex requirements into clean, maintainable code.
• Comfortable working independently in a remote-first environment with high ownership.
• Advanced English (team in Israel)
• Passion for best coding practices, user experience, and using AI tool to enhance development responsibly.

Nice to Have

• Experience with TypeScript, Next.js, or modern frontend frameworks.
• Experience building scalable backend services and responsive user interfaces.
• Exposure to cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Background in data-intensive applications, BI/analytics tools, or developer platforms.
• Familiarity with AI/ML concepts or building AI-powered user experiences.

OUR BENEFITS:

• We’re all working remotely.
• We hire only people we trust. All Sisensers join the company without a probation period.
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One.
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers.
• We support professional growth with access to the modern learning platform.
• We care about each other. All team members have extended medical insurance.
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are accelerating the next wave of embedded analytics innovation.

The Role

As a Senior Full-Stack Engineer (Node/React), you will be a driving force behind the evolution of our core platform, powering the next generation of embedded AI analytics. This is a high-impact, hands-on role where you’ll own features from architectural design to testing and deployment, ensuring our frontend interfaces and backend services are as performant as they are intuitive.

Beyond day-to-day feature development for our customer-facing part of the application, you will be a key contributor to company-wide strategic projects. These initiatives are designed to push the boundaries of the Sisense ecosystem, directly influencing our product roadmap and evolving how our customers integrate intelligence into their own applications.

What You’ll Do

• Build and scale end-to-end features using React for modern, responsive frontends and Node.js for high-performance backend services. You will spend the majority of your time writing clean, production-ready code that powers our core platform.
• Play a key role in the continuous evolution of our platform by maintaining and bridging functionality within our AngularJS codebase, ensuring a seamless experience as we transition toward modern frameworks.
• Take full responsibility for the lifecycle of your features. You are expected to deliver mission-critical projects at the highest quality, ensuring they are performant, robust, and timely delivered with end-to-end excellence.
• Be responsible for testing of your delivery, including manual and automated testing.
• Heavily integrate AI tools (Cursor, Claude etc.) into your daily development process to accelerate your output, optimize code performance, and stay at the forefront of engineering efficiency.
• Actively brainstorm with peers to solve technical hurdles and refine product ideas. You will work on company strategic projects that move the needle for Sisense, directly impacting our long-term product trajectory.

About You

• You have 5+ years of experience building robust applications. You are highly proficient with React, TypeScript, and Node.js (Express.js/Nest.js experience is a significant plus).
• You possess a deep understanding of modern web standards, RESTful APIs, SOLID principles and the nuances of high-performance frontend development.
• You understand CI/CD processes and can apply your skills to develop and optimize pipelines.
• You don’t just write code; you deliver well-architected, maintainable solutions. You have got a skill for breaking down complex business requirements into clear, executable technical tasks.
• You are self-driven, take full accountability for your projects from start to finish, and aim to follow the highest quality standards.
• You are passionate about efficiency and responsibly leverage AI tools to boost your personal performance and stay at the cutting edge of development practices.
• You enjoy brainstorming and solving problems with a team. Your English is at an Upper-Intermediate level (B2) or higher, allowing you to articulate technical concepts clearly.

Nice to Have

• Experience with BI/analytics tools, data-intensive applications, or building features that integrate AI/ML models.
• Hands-on exposure to cloud environments (AWS, GCP, or Azure) and containerization tools like Docker or Kubernetes.
• Familiarity with AngularJS is your advantage as we modernize our core platform.

OUR BENEFITS:

• We’re all working remotely 
• We hire only people we trust. All Sisensers join the company without a probation period
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers
• We support professional growth with access to the modern learning platform
• We care about each other. All team members have extended medical insurance
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are pushing the boundaries of embedded analytics and making AI-driven insights accessible at scale.

The Role

As a Platform Engineer, you will be a key member of one of our core engineering teams, responsible for designing, building, and evolving the foundational platform that powers Sisense’s embedded AI analytics capabilities. You will work on high-impact infrastructure, scalability, and developer experience challenges in a modern, cloud-native environment using Node.js and TypeScript.

This is a hands-on role where you’ll tackle complex technical problems, influence architectural decisions, and help shape the future of our developer platform.

Key Responsibilities

• Design, develop, and maintain core platform components using Node.js, Java and TypeScript.
• Work closely with architects and cross-functional teams to build scalable, reliable SaaS foundations for embedded analytics and AI features.
• Lead large and complex technical projects end-to-end, from design to production.
• Analyze and troubleshoot production systems, ensuring high availability and performance.
• Research, evaluate, and introduce new technologies and best practices to improve platform quality and developer experience.
• Mentor and guide team members, raise development standards, and contribute to a culture of technical excellence.

Requirements

• 5+ years of hands-on experience designing and developing backend applications with Node.js and TypeScript.
• Advantage : 3+ years as a Backend/Platform Engineer, with strong focus on infrastructure and SaaS platforms.
• Deep expertise in building scalable, event-driven, cloud-native architectures.
• Solid experience with the modern Node.js ecosystem (NestJS or similar frameworks is a plus).
• Strong knowledge of cloud platforms (AWS, GCP, or Azure), k8s and containerization technologies.
• Experience with monitoring, observability, and distributed systems troubleshooting.
• Excellent problem-solving, analytical, and communication skills.
• Your English is at an Upper-Intermediate level (B2) or higher, allowing you to articulate technical concepts clearly.

Nice to Have

• Experience with OpenTelemetry, monitoring tools, or distributed tracing.
• Background in data-intensive platforms, analytics, or BI systems.

OUR BENEFITS:

• We’re all working remotely.
• We hire only people we trust. All Sisensers join the company without a probation period.
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One.
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers.
• We support professional growth with access to the modern learning platform.
• We care about each other. All team members have extended medical insurance.
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

Sisense is the leading AI-powered analytics platform that helps software companies and product teams build smarter, embedded analytics experiences directly into their applications. With Sisense Intelligence - our suite of agentic AI capabilities - we empower application builders to deliver governed conversational analytics, accelerate development with natural language tools, and turn data into actionable insights and revenue.

We're investing heavily in the foundational platform that powers this vision and are looking for a sharp, technical Product Manager to help shape the next generation of our Data & Analytics Platform. You'll drive the core infrastructure, APIs, developer tools, and AI-enablement capabilities that make Sisense the most flexible and powerful choice for embedding intelligence at scale.

We are looking for…

The Sisense Product Team is seeking a highly motivated Technical Product Manager with a deep passion for platform products, data systems, developer experience, and AI-powered analytics.

This role suits someone who thrives working hand-in-hand with engineering teams, dives deep into technical architecture, and excels at turning complex platform challenges into clear, customer-focused product direction. You will own critical platform foundations that enable application builders to create scalable, secure, composable, and intelligent analytics experiences - from low-code/no-code tools to pro-code extensibility.

We're looking for a curious, analytical, and hands-on PM who is excited by deeply technical areas: infrastructure, platform services, data modeling, APIs, developer SDKs, AI integration, and the capabilities that power modern embedded analytics.

Requirements

• 1–3 years of experience in Product Management, Technical Product Management, Solutions Engineering, Software Engineering, or a similar role, with a strong technical foundation.
• Experience with platform products, developer tools, APIs, data platforms, infrastructure, embedded analytics, or AI/ML technologies is a strong advantage.
• Solid technical understanding and comfort engaging in discussions on architecture, system design, scalability, reliability, APIs, data modeling, and technical trade-offs.
• Ability to break down complex technical concepts into clear product requirements, user stories, prioritization frameworks, and actionable roadmaps.
• Excellent English communication skills; ability to collaborate effectively with technical (engineering, architecture) and non-technical (go-to-market, customers) stakeholders.
• Customer-obsessed mindset, with a talent for deeply understanding the needs of application builders, developers, and end-users, then translating them into high-impact platform solutions.
• Hands-on and detail-oriented, with a natural tendency to ask “why,” challenge assumptions, and relentlessly validate that delivered capabilities solve real problems.
• Comfortable working side-by-side with engineers on feature design, technical dependencies, implementation trade-offs, and connecting platform work to measurable customer and business value.
• Proven ability to lead product capabilities end-to-end: from discovery and validation through delivery, launch, and adoption.
• Strong prioritization and execution skills in a complex, cross-functional environment; bias for action and ownership.
• Experience working with AI technologies, LLMs, agentic systems, or shipping AI-powered capabilities is a significant advantage.

Your Responsibilities

• Own and drive key components of the Sisense Platform, focusing on foundational technical capabilities, infrastructure, APIs, data services, and developer-facing tools that power Sisense Intelligence and embedded experiences.
• Define clear product requirements for platform services, Compose SDK, MCP connectivity, AI integration layers, internal infrastructure, and extensibility features; drive them from discovery to launch and post-launch optimization.
• Partner closely with Engineering, Architecture, and Design teams to make smart, balanced product and technical decisions that balance speed, scalability, reliability, and innovation.
• Collaborate with customers, product leaders, and go-to-market teams to uncover needs, validate problems, and prioritize platform investments that deliver maximum impact for application builders.
• Work with other PMs to ensure seamless end-to-end experiences that let developers and product teams leverage the full power of Sisense’s AI-driven analytics engine.
• Prioritize backlog based on customer value, technical strategy, scalability, security, developer experience, and long-term platform health.
• Communicate roadmap, strategy, and decisions transparently to stakeholders across Product, Engineering, Support, Sales, Marketing, and Customer Success.
• Create high-quality internal and external documentation, presentations, and enablement materials that clearly articulate the value and usage of platform capabilities.
• Contribute to and help evolve Sisense’s overall platform strategy, ensuring it remains scalable, extensible, secure, AI-native, and developer-friendly.

Why you should join our team

Sisense is redefining embedded analytics by moving far beyond traditional dashboards. We deliver a full-stack Analytics Platform as a Service (AnPaaS) that combines powerful data modeling, composable embedding tools, and Sisense Intelligence - our agentic AI suite (including Assistant, Managed LLM, and MCP server) - to help application builders prototype faster, embed conversational analytics, and deliver governed, actionable insights directly inside their products.

In this role, you'll tackle challenging technical problems at the heart of the platform, influence foundational decisions that impact thousands of developers and end-users, and work alongside talented teams across Product, Engineering, Design, and Go-to-Market. If you’re passionate about platform thinking, technical depth, AI enablement, and building the infrastructure that powers other great products, this is your chance to make a significant impact in a fast-evolving space.

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

We are looking for a Senior Security Specialist to lead and support cybersecurity and compliance initiatives across our cloud environments. This role will be responsible for managing security compliance processes, assessing regulatory and customer-specific requirements in new countries and markets, and ensuring the organization maintains strong security posture aligned with standards such as SOC 2, ISO 27001, and GDPR.

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

*This is a fully remote role that is based in Ukraine. Job applicant must reside in Ukraine.

Come for the mission. Stay for the experience.

Let’s keep things simple: we’re a talented, hard-working and compassionate team driving toward a mission that impacts every single one of us - even you!

Healthcare benefits are complex, underutilized and a mystery for most people. That’s why it’s our vision to remove the complexity from being healthy and well. HealthJoy guides employees to affordable, high-quality healthcare by consolidating our clients’ health and wellness strategies into a simple, unified digital experience. This leads to healthier employees and a healthier bottom line.

With over $100M in fundraising to date, HealthJoy has garnered workplace awards for Inc.'s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to over 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the Member Services Team making that happen.

Your impact.

• As a Healthcare Concierge (HCC), you'll process member requests (tickets). Our priorities: quality service, fully informing members about benefits, and the best ways to use them within the shortest time possible;
• Search for doctors, clinics, and other healthcare facilities that suit the members’ needs most accurately;
• Interact with members via telephone and chat to assist and support an appropriate level of care. This may include making outbound calls to members and/or providers to assist in scheduling appointments, closing gaps in care;
• Partner with your leadership team, the practice administrative or clinical staff to determine the best strategies to support the practice and our members;
• Provide a WOW experience and care to HealthJoy’s American customer base.

Your experience and expected skill set.

• Proficiency in the English language (Upper-Intermediate+ level);
• Exceptional communication skills (leverage effectively internal and external channels)
• High level of Empathy (presented in daily customer and peer interactions);
• Strong critical thinking skills (ask questions, gather relevant information, devise solutions);
• Solid level of accountability (follow through on commitments, take responsibility, deliver work on time)
• Ability to adapt to frequent change;
• Ability to work effectively both independently and collaboratively;
• Proficiency in Office Suite and Google Programs;
• Experience in the Customer Support/Service field would be a plus.

Role details.

• Working schedule 5/2 – 15:30 to 24:00;
• 20 paid vacation days per 12-month period, paid days for sick leaves.

Our rewards.

Work should be meaningful and rewarding. HealthJoy offers a robust package of employee perks and benefits, including:

• Employment:

HealthJoy LLC is part of the Ukraine Diia City legal framework. On your first day, you will sign a Gig-Contract via the Vchasno system, gaining a status of a Gig-Specialist.

• Competitive compensation: 

The compensation grows as you grow with HealthJoy, with the potential to double it within 1.5 years. Top performers earn KPI-based bonuses.

• Great career growth opportunities: 

You will have a chance to go through a career path from Junior to Middle, and Senior Specialist, and eventually grow into a Team Leader. Alternatively, it may be possible to grow horizontally and take the position of Learning&Development Leader, Quality Assurance Analyst or Process Analyst.

• Healthcare:

As a healthcare-focused company, we provide 100% health insurance coverage for our employees, with the option to insure their family members at a reduced rate.

• Education: 

Benefit from company-sponsored English classes, a corporate learning platform “Udemy” for professional development, and internal/external educational events. Our L&D department provides broad knowledge of the American healthcare system and cultural peculiarities.

• Mental health support program:

Employees have access to personal therapy sessions and additional virtual mental health lectures - all from the comfort of home.

• Company events:

To stay in touch with the team we hold happy hours, team buildings, as well as recreational events.

• Gym:

Access corporate discounts and special offers at Sport Life, one of Ukraine's largest sports hubs.

• Remote work:

Being a remote-first company, we provide the needed essential equipment for comfortable work from home (or anywhere!)

Commitment to Equal Pay

At HealthJoy, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and thrive.

We believe that everyone should be paid based on their qualifications, experience, and the work that they do, and not on their gender, race, or any other personal characteristic. Our compensation practices are essential to fostering a diverse and inclusive culture where we value the contributions of all our employees.

We conduct thorough annual reviews of employee pay and our pay practices to ensure we reward the right behaviors and are providing equal pay for equal work.

Additionally, we assess the external market and internal equity across like roles. As part of our regular review of pay practices, HealthJoy examines employee pay for potential disparities between persons of different genders, races and ethnicities that are not explainable by objective factors such as performance, experience level, credentials, or location, and are committed to correcting any issues and reviewing practices from unintended outcomes.

Commitment to Equal Opportunity

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.

Don’t meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. HealthJoy is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role and HealthJoy, we encourage you to apply. You may be just the right candidate for this or other roles.

We are looking for a UAV/Robotics Engineer to join a non-commercial, EU-funded research project focused on developing drone and robotic systems for reconnaissance and demining operations at sea.
This is a full-time position in Ukraine (with possible business trips to other cities and countries and training grounds). The project duration is 1.5 years, with extensive opportunities for hands-on prototyping, field testing, and real-world deployment.

This role will suit enthusiastic engineers — not necessarily Senior-level — who are eager to learn, experiment, and take part in both software/hardware development and practical assembly & field testing of drones. Final-year university students with relevant experience are also welcome to apply.

Requirements

• Experience in developing drone systems and robotic platforms from concept to implementation

• Knowledge of UAV/USV hardware, sensors, autopilot missions, and control algorithms (e.g., MAVLink, Ardupilot)

• Skills in prototyping and electronics troubleshooting, with the ability to solve problems on-site

• Understanding of wireless communication protocols and network solutions

• Technical leadership experience and teamwork skills

• Collaboration and communication with project stakeholders

• Attention to detail, practical approach, and focus on reliable results

• Understanding of AI/ML principles for perception and decision-making solutions

• Familiarity with navigation principles (GNSS, ToF, etc.)

Responsibilities

• Develop software and hardware for UAV/USV systems from concept to working prototypes

• Assemble and test drones, participate in field training at test sites, and military polygons

• Ensure perimeter demining and reconnaissance support using AI and drone technologies

• Troubleshoot and prototype electronics, ensuring robustness of systems in real-world conditions

• Collaborate with project beneficiaries and research partners

• Contribute to knowledge-sharing and support within the engineering team

About Shelf

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to sell the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Senior Frontend React Developer:

As a Frontend Engineer at Shelf, you'll craft the interfaces that make enterprise AI accessible and trustworthy. While others are building chatbots, we're solving the harder problem: how do you build UIs that help users confidently navigate AI-powered systems processing millions of documents, while maintaining enterprise-grade reliability?

You won't just build React components — you'll architect production-ready Next.js applications that handle high-load scenarios with complex states, real-time AI streaming, and multiple layers of enterprise functionality. Every interface decision you make directly impacts how knowledge workers at the biggest companies in the market interact with their most critical information.

This is frontend engineering at its most demanding. You'll tackle challenges like building real-time streaming interfaces for LLM responses, architecting state management for concurrent AI operations across multiple tenants, creating accessible interfaces for complex knowledge graphs with thousands of nodes, and ensuring blazing fast interactions even with petabytes of searchable content. Your components will bridge everything from enterprise authentication systems to cutting-edge AI models, requiring both sophisticated technical skills and sharp product instincts.

We obsess over frontend quality because we're building the trust layer for AI itself. When your interfaces gracefully handle edge cases, provide clear feedback during AI processing, and remain performant under load, you're not just meeting UX standards - you're directly enabling users to trust AI-powered answers and make critical business decisions with confidence.

You'll work on production SSR applications serving thousands of enterprise users, implementing localization for global markets, ensuring accessibility compliance, and maintaining security standards that pass SOC 2 audits. Your code will integrate with our Elasticsearch clusters, DynamoDB tables, and Aurora PostgreSQL databases through the largest park of REST APIs, handling real-time websocket updates for AI streaming and collaborative features.

We're a product company that ships fast without compromising on lasting quality. You'll work alongside proactive, ever-learning engineers who actively use AI coding assistants (OpenAI Codex, Claude Code) to accelerate development. We build custom MCP servers, implement DSPy pipelines for LLM optimization, and experiment with different AI tools for implementation. In our environment, AI isn't just what we build — it's how we build.

The best engineers we know are drawn to problems that matter. If you're excited by the challenge of building interfaces that make the AI revolution actually usable and trustworthy for enterprise users, this role offers the rare combination of technical depth, meaningful impact, and the prestige of solving UX patterns that the industry hasn't figured out yet.

Responsibilities

• Design and implement production-ready Next.js SSR applications with complex state management, handling high-load scenarios and real-time AI interactions at scale
• Build interfaces for AI-powered features including streaming LLM responses, semantic search across millions of documents, interactive knowledge graphs, intelligent content recommendations, and AI agentic builders
• Architect component libraries and maintain our design system in Storybook, ensuring reusability, accessibility, and consistent UX patterns across the platform
• Develop enterprise-grade functionality including multi-language support, accessibility compliance, cross-browser compatibility, and security implementations that meet SOC 2 standards
• Create comprehensive technical specifications and component API designs that clearly communicate interface decisions, performance trade-offs, and accessibility considerations
• Build and optimize data-heavy UIs using React Flow for node-based graphs, Highcharts for analytics visualizations, and custom virtualization for handling large datasets
• Instrument components for performance monitoring, track Core Web Vitals, implement error boundaries, and build automated visual regression tests with Playwright
• Take full ownership of the features you build, monitoring their performance in production, optimizing bundle sizes, and ensuring they scale gracefully as user load grows
• Work with SWR for intelligent data fetching, caching, and revalidation strategies that minimize API calls while keeping UIs responsive and data fresh
• Integrate with backend services via REST APIs, handle websocket connections for real-time updates, and implement optimistic UI patterns for seamless user experiences
• Leverage AI coding assistants to accelerate development while maintaining high code quality, and contribute to building internal AI agents that automate frontend workflows
• Stay current with React ecosystem best practices, Next.js updates, AI UX patterns, and modern frontend architecture—experiment with new approaches and share findings with the team
• Contribute to our engineering standards and practices through thoughtful code reviews, mentor colleagues on frontend best practices, and actively participate in our culture of continuous learning

Requirements

• Over 5 years of professional frontend engineering experience, including more than 3 years specializing in React and modern JavaScript/TypeScript
• Production Next.js experience - you've built and shipped SSR applications at scale, understand app router patterns, server components, and the trade-offs between SSR, SSG, and CSR
• Deep TypeScript expertise - you write type-safe code with generics, utility types, and advanced patterns. 
• Complex state management - hands-on experience architecting state solutions for challenging scenarios: real-time collaboration, optimistic updates, multi-tenant data isolation, and large-scale data synchronization
• Enterprise application development - you've built applications with localization (i18n), accessibility, security best practices, and compliance requirements. You understand the complexity beyond "making it work"
• AI/LLM interface experience - you've built interfaces for AI-powered features: streaming token responses, chat UIs, semantic search, or similar real-time AI interactions
• High-load optimization - proven track record optimizing applications for performance under heavy traffic, large datasets, and concurrent operations. You monitor Core Web Vitals and know how to improve them
• Modern CSS mastery - strong expertise with Tailwind CSS and/or CSS-in-JS solutions. You can implement pixel-perfect designs while maintaining responsive layouts and dark mode support
• Write well-structured, testable code with thoughtful component abstractions and clean APIs. You know when to abstract and when to keep it simple
• Strong problem-solving skills and genuine curiosity - you don't wait for designs to be perfect but proactively identify UX issues and propose solutions. You're never satisfied with "good enough" and constantly refine your craft
• Experience with AI coding assistants (OpenAI Codex, Claude, etc.) and eagerness to push the boundaries of AI-assisted development. Part of this role involves creating AI agents to automate portions of the frontend workflow
• Familiarity with observability and monitoring tools like Datadog, Sentry, or similar platforms for tracking frontend performance and errors in production
• Upper-Intermediate or better English skills for technical communication, documentation, and collaborating with distributed teams
• Present your work effectively both verbally and visually - you can articulate design decisions, create component documentation, and explain technical trade-offs clearly

Be a Plus:

• Experience with React Flow, Highcharts, or other complex data visualization libraries
• Understanding of Node.js/Python/backend fundamentals - you can read backend code and contribute to API design discussions
• Experience with SWR, React Query, or similar data fetching libraries
• Hands-on experience with vector search UIs, RAG interfaces, or semantic search implementations
• Familiarity with MCP (Model Context Protocol), DSPy, or other cutting-edge AI frameworks
• Experience with monorepo tools (Lerna, Turborepo, Nx) and managing shared component libraries
• AWS services knowledge (S3, CloudFront, Lambda) and understanding of serverless architectures
• Built or contributed to design systems or open-source component libraries
• Experience with Playwright, Puppeteer, or Cypress for comprehensive E2E testing
• Experience building AI agent interfaces or agentic AI workflows

What Shelf Offers:

• B2B contract
• Company Stock Options
• Hardware: MacBook Pro
• Modern technical stack. Develop open-source software
• Premier AI development environment: GitHub Copilot, Claude Code, OpenAI Codex, TypingMind, v0, MCP Servers, plus credits for experimenting with emerging AI tools

Why Shelf

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

About Shelf

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to sell the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Summary

The R&D department plays a pivotal role in driving Shelf to disrupt the market. We are looking for Machine Learning experts that are able to deliver end to end with a blend of experience: Python engineering, ML engineering, and pragmatic Data science and Machine learning research. You will ship end-to-end features—from problem framing and experimentation to service deployment, and ongoing operations—quickly and with high quality. Your work will power ML- and LLM-driven services used by top enterprises like Amazon, Mayo Clinic, AmFam, and Nespresso.

This role requires strong Python engineering capabilities coupled with a strong ability to deliver robust ML solutions, along with ML research literacy to choose sound methodologies, define metrics, and evaluate different approaches effectively.

You’ll work in an agile environment, move fast, and own what you ship.

Responsibilities

• Own end-to-end delivery: ideate, research, prototype, productionize, and operate ML-powered services with an expectation to iterate and ship frequently
• Stand up robust training/evaluation pipelines: dataset curation, labeling/feedback loops, experiment tracking, offline/online metrics, and A/B testing
• Solve problems using sound methodology, evaluate approaches along with 
• Transform ML models and LLM workflows (including RAG) into reusable, versioned, observable production services with CI/CD
• Collaborate with Product Owners to shape our product and requirements
• Conduct and receive code reviews; champion engineering excellence, testing discipline, and documentation
• Leverage AI coding assistants to accelerate development and create internal agents that automate parts of the engineering workflow
• Share learnings through demos, docs, and knowledge sessions; contribute to a culture of continuous improvement

Requirements

• 3+ years of professional experience researching and shipping ML-based solutions, with strong Python skills and a track record of delivering fast without sacrificing quality
• Proven experience in owning research problems end-to-end, starting from initial data analysis, through iterative research phases to delivering on production
• Practical NLP/LLM experience: transformers, embeddings, prompt design, and evaluation; ability to choose and justify metrics and methodologies
• Strong backend fundamentals: designing RESTful services, schema design, data modeling, and performance tuning for SQL and NoSQL stores
• Data processing skills: pandas/NumPy; experience with batch/stream processing and ETL orchestration (e.g., Airflow, Step Functions)
• Strong English verbal and written communication

As a plus

• LLM ops and safety: eval frameworks (e.g., RAGAS), guardrails, red-teaming, prompt optimization at scale
• Model optimization: quantization, distillation, pruning; GPU/accelerator-aware serving
• Experience with AWS ML stack (SageMaker, Batch, Step Functions, Lambda, SQS/SNS, DynamoDB, ECS, EC2, S3)
• Vector databases and search: Pinecone, Elasticsearch, pgvector, FAISS, or DeepLake
• Background in reinforcement learning, agent frameworks, or autonomous agents
• Publications, open-source contributions, GitHub portfolio

What Shelf Offers

• B2B contract
• Company Stock Options
• Hardware: MacBook Pro
• Modern technical stack. Develop open-source software
• Premier AI development environment: GitHub Copilot, Claude Code, OpenAI, TypingMind, v0, MCP Servers, plus credits to experiment with emerging AI tools

Why Shelf

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

We are seeking an experienced and talented Backend Team Leader (AI-Driven Lifecycle Specialist) 

Looking for a visionary Backend Team Leader to spearhead a newly formed high-performance engineering squad. In this role, you will manage a team of 6–8 members, including Senior Frontend and Backend Engineers. You are a "trusted person" responsible for both project success and the individual growth of your team.
Beyond traditional leadership, you will be the champion of AIDLC (AI-Driven Lifecycle), ensuring the team utilizes AI tools not just for unit testing, but across the entire development spectrum to radically accelerate delivery.

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.