OVERVIEW

Rubrik is one of the fastest-growing enterprise cybersecurity firms ($1.5B in ARR, growing at 34% YoY), and we are looking for a visionary Senior Director of Sales Strategy and Operations to lead our EMEA and APAC regions. Reporting to the VP of Global Sales Operations, you will serve as the strategic right hand to the EMEA/APAC General Manager. You will be responsible for the design and execution of a world-class GTM infrastructure that scales with our rapid growth across diverse international markets. This is a high-impact leadership role that sits at the intersection of strategy, finance, and regional sales execution.

WHAT YOU’LL DO

• Strategic GTM Leadership: Define and lead the EMEA/APAC sales strategy, providing the EMEA GM and executive leadership with data-driven insights to optimize regional investment and market expansion.
• Territory & Capacity Architecture: Lead the annual and long-range planning process for the EMEA theater, overseeing complex territory design, headcount capacity models, and multi-country market segmentation.
• Incentive & Quota Strategy: Design and govern a repeatable, data-driven quota allocation process across multiple currencies and regions, ensuring alignment between corporate financial targets and field motivation.
• Operational Excellence: Own the EMEA/APAC "Rhythm of the Business," including the regional forecast process, Quarterly Business Reviews (QBRs), and pipeline hygiene, ensuring high predictability across a diverse sales landscape.
• Cross-Functional Orchestration: Partner with Global Ops, Finance, Marketing, and HR to ensure EMEA’s specific regional needs are represented in global systems and process rollouts.
• Team Leadership: Build, mentor, and lead a high-performing team of regional Sales Operations professionals, fostering a culture of excellence and analytical rigor.

REQUIRED TRAITS

• Executive Presence: Exceptional ability to influence and challenge senior leaders; you are comfortable being the "voice of truth" in the room.
• Global Mindset: Deep understanding of the nuances of the EMEA/APAC market, including diverse labor laws, currency impacts, and cultural business practices.
• Strategic Architect: You don’t just report on the business; you identify the systemic levers that will drive the next $3B in revenue.
• Operational Resilience: Proven ability to maintain a steady hand in a hyper-growth, high-stakes environment while managing competing global and regional priorities.
• Change Agent: Experience leading large-scale organizational transformations and system implementations across international borders.

REQUIRED SKILLS & EXPERIENCE

• 12+ years of experience in Sales Operations or Business Operations within a high-growth SaaS or enterprise software environment.
• 5+ years of leadership experience, specifically managing teams in an international/EMEA/APAC capacity.
• Mastery of the Tech Stack: Expert-level knowledge of Salesforce, Clari, and Pigment (or similar SPM tools); experience leveraging AI/ML for predictive forecasting is a plus.
• Quantitative Rigor: Advanced financial modeling skills and a track record of using data to drive significant ROI in sales productivity.

Education: Undergraduate degree required; MBA or equivalent advanced degree highly preferred.

Rubrik’s Sales and Sales Engineering organization is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operational disruptions. We provide continuous professional development through our world-class sales enablement program, and our One Rubrik selling approach gives you all the resources you need to exceed your goals, maximize your earning potential, and take your career to the next level—all while doing something that truly matters: protecting the world’s data.

• Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Leads technical sales calls and whiteboarding/discovery sessions.
• Qualifies sales opportunities in terms of customer technical requirements, competition, decision-making process and funding.
• Partners with AEs on pipeline generation from both existing accounts (white space/expansion) and new prospects (supporting discovery).

• Ideally 5+ years of sales engineering experience preferably in cloud infrastructure, SaaS security or data centre.
• Strong expertise in Azure (priority) and/or AWS; familiarity with cloud data management, and ideally in backup, disaster recovery, and cyber resiliency.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude.
• Thrives in a fast-paced environment; able to handle multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with CxO-level personnel, bringing technology solutions to solve business challenges.
• Personable, and confident communicator — able to engage both technical staff and senior executives.
• Smart, adaptable and open-minded.
• Ideally Bachelor’s degree or equivalent experience.
• Public Sector background is a plus, but not required.

#LI-REMOTE

As a Major Account Executive, you will grow new & existing business across specific verticals within the UK region & within the top tier / Majors accounts. You will achieve this through strategic partner planning and by driving sales acceleration and pipeline generation activities directly.

Where You Can Make An Impact

• Define and execute sales plans within the assigned territory to meet and exceed quota through prospecting, qualifying, managing and closing sales opportunities
• Develop and manage a sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close new opportunities for growth working with a mix of mid-enterprise accounts.
• Co-sell and strategize with partners, distributors and VAR’s to enable rapid growth
• Provide management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

About You

• Ideally 10+ years Tech sales experience (selling either IT Infrastructure /SaaS / Security / Storage & backup solutions)
• Consistent track record landing net "new logos" & expanding existing large Tier 1 Enterprise accounts
• Experience of being hands on with pipeline generation activities as well as working collaboratively with inside sales & partners, but not wholly reliant upon them.
• Experience working with our partners eco system across technology partners, re-sellers and service integrators
• Highly driven, goal oriented and has the ability to work towards deadlines
• High-level understanding of customer infrastructures as well as selling complex solutions
• Trained in MEDDPICC Sales methodology highly advantageous
• You are naturally driven, hungry for success, collaborative & coachable with high levels of integrity. You are naturally competitive but also a team player.

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

Rubrik’s Sales and Sales Engineering organisation is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operational disruptions. We provide continuous professional development through our world-class sales enablement program, and our One Rubrik selling approach gives you all the resources you need to exceed your goals, maximize your earning potential, and take your career to the next level, all while doing something that truly matters: protecting the world’s data.

Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s Cyber Resilience, Observability, and Remediation tools to a targeted list of new & existing customers throughout the UKI region. 

What You'll Do:

• Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Leads technical sales calls
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.

Preferred Qualifications:

• 5-10 years of sales engineering experience preferably in a software or data center environment.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

Enterprise Account Executive

As an Enterprise Account Executive, you will have ownership of all elements of bookings growth in new and existing Enterprise accounts across the UKI region. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.  

What You'll Do:

• Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close new opportunities for growth working with large enterprise accounts
• Present Rubrik, Inc. solutions within complex data center design environments
• Co-sell and strategize with partners, distributors, and VAR’s to enable rapid growth
• Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

  Experience You’ll Need:

• 5+ years Tech sales experience (selling either IT Infrastructure or SaaS)
• Consistent track record landing net "new logos"
• Strong track record of performance selling to End User Large Enterprise Accounts
• Understanding and experience working with channel
• Highly driven, goal oriented "get it done" attitude
• Experience selling a complex solution

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

The Rubrik Engineering team is comprised of people who produce extraordinary results. Our engineers are driven to build efficient, reliable, and cost-effective products. We believe in empowering our teams, giving engineers autonomy and responsibility, not just tasks. Our goal is to motivate and challenge you to do the best work of your career. As part of the Rubrik Engineering team, you will work closely with product managers, designers, and other engineers to define the next generation of products for Rubrik. At Rubrik, nothing will stop you from thinking big. We are looking for individuals who are comfortable with ambiguity and excited by the prospect of a challenge. If you have a positive attitude, high energy and limitless drive, and like to win, we want to talk to you.

Job Overview

The Cloud Solutions Architect is a key sales specialist role, supporting the broader sales organization with deep technical knowledge in a focus area. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solutions Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and helping educate the sales organisation on key components of their focus area technology. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers.

Responsibilities and Duties

• This is a remote work position with approximately 50% travel for onsite meetings (as required).
• Provide technical guidance in customer facing calls as required, both in person and remote.
• Expert level knowledge in primary hyperscalers (AWS, Azure, GCP) including authentication, authorization, networking, security, services, workloads, etc.
• Acts as a strategic advisor on Cloud Native architecture and DevOps; evangelist in automation using Infrastructure as Code and platform-native self-service capabilities.
• Ability to conduct in depth sales discovery and alignment of technical capabilities to customer pain
• Serve as a cloud subject matter expert, covering cloud-centric opportunities and enabling the sales team to effectively promote and sell cutting-edge cloud solutions.
• Assist with technical implementation or validation of the product.
• Work closely with sales teams from initial discovery through technical validation of the Rubrik solution.
• Creating and giving presentations for technical enablement of the systems engineers
• Work with product management and engineering to discover and address product gaps, providing real world knowledge on product use.
• Attend internal meetings and events as required, both in person and remote.

Qualifications

• Bachelor's degree or equivalent.
• 5+ years of experience in their focus area.
• A solid understanding of backups, high availability, and disaster recovery architectures for their focus area.
• Knowledge of common Identity Providers (Entra, AD, Okta), architecture and integration
• Scripting experience in a relevant language (Python, PowerShell, Bash, etc.)
• Experience with Terraform and other tools strongly preferred
• Ability and experience giving technical presentations ranging from small to large audiences
• Ability to self-manage time and projects.

Available Locations: Amsterdam, Netherlands, Lisbon, Portugal, London, United Kingdom, Munich, Germany, Paris, France

What You’ll Do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided.

Examples Of Desirable Skills, Knowledge And Experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below: 

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Fluent Czech and English (written & spoken).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks. 

Bonus! 

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust. 

Available Location: London, Lisbon, Munich or Amsterdam

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

Focus: CIS
NOTE: Candidates must have experience with the following regions/countries: Uzbekistan, Kazakhstan and Azerbaijan

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• Fluency in Russian and English
• 8+ years of advanced experience selling complex technology solutions in the CIS region (particularly Uzbekistan, Kazakhstan and Azerbaijan), with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.

Available Location: Lisbon, London, Amsterdam, Munich

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• 8+ years of advanced experience selling complex technology solutions in a B2B enterprise model in Israel, with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.
• Language Skills: English & Hebrew

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

Available Locations: London or Lisbon

About the Department

Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.

About the Role

Based in one of our EMEA locations, you will drive sales into Gaming & iGaming accounts headquartered in Europe. You will employ both a ‘hunter’ and a ‘farmer’ mindset i.e. proactively penetrate target Gaming/iGaming prospect accounts, whilst leveraging relationships with existing customers and working cross-functionally with customer success to identify and execute on upsell opportunities within these accounts. You will build strong relationships internally (finance, compliance, legal, product, marketing, partners, etc.) and champion the ever-adapting requirements of customers in this segment to all internal stakeholders involved - so as to help deliver a best-of-breed solution to Gaming & iGaming customers in your target regions.

Additional responsibilities will include

• Carry & exceed individual quarterly quotas
• Leads contract negotiations
• Build a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• < 50% travel

Examples of desirable skills, knowledge and experience

• Minimum 5 years of direct B2B selling experience required
• Fluent English and a second Eastern European language preferred
• Experience selling to Gaming & iGaming customers in EMEA preferred
• Direct experience selling network security and/or CDN solutions and services preferred
• Closing experience and track-record of exceeding quota
• Deep understanding of the sales process as it relates to Enterprise, Mid-Market, & SMB companies
• Relevant direct experience, track record, and relationships within Gaming & iGaming accounts in Europe is preferred
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Experience directly managing a pipeline of complex, large deals
• Basic understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organisational skills.
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment

Available Locations: London, Amsterdam, Lisbon, Munich, Paris

What you’ll do:

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solutions portfolio, ensuring maximal business value, fit-for-purpose solution design, and efficient adoption roadmaps for our customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

Technology moves at lightning speed; a broad knowledge of Internet performance and security technologies is required, and the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

Examples Of Desirable Skills, Knowledge And Experience:

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts—like how an edge network reduces "lag" or how WAF rules protect a player's wallet—in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty.

You appreciate the diversity of challenges in working with customers, from managing "micro-burst" traffic spikes to navigating regulatory requirements. You will find a collaborative environment where everyone brings different strengths and jumps in to help each other obtain the technical win so that customers choose Cloudflare to protect and accelerate their platforms.

Additional experience might include:

• Language: fluent in Polish and English
• 5-to-10 years of experience in the IT industry.
• Vertical Expertise: Understanding the cloud architectures, with main focus on security layers, such as CDN, WAF, SASE and Anti-DDoS..
• Technical "How the Internet Works": * Deep understanding of TCP vs. UDP, why it matters and why it's so critical from security point of view;
• Solid understanding of DDoS mitigation strategies at Layers 3, 4, and 7 to prevent services disruption.

Pre-Sales Excellence: Previous experience in a technical consulting or SE role, with a track record of demonstrating ROI to CTOs and Infrastructure Leads.

• 
  Project Management: Ability to manage complex Proofs of Concept (PoCs) and prioritize between competing demands in a fast-paced environment.
• Communication: Excellent presentation skills with a strong command of business English. 
• Market Knowledge: Familiarity with the competitive landscape for CDN, Zero-Trust, and SASE providers.
• Travel: Ability to travel to customer sites, industry events and internal summits.

Bonus!

• Scripting Skills: Demonstrated experience with JavaScript, Python, or Rust, and a desire to help customers build the next generation of serverless features on Cloudflare Workers.

• Security Trends: Exposure to emerging trends such as Zero Trust for securing internal employees traffic or remote-work environments.

Location Preference: Europe / East Coast U.S. 

We are looking for a Principal Manager to join our Development Strategy team at PlayStation Studios. The Development Strategy team plays a key role in PlayStation Studios by working directly with game studios to discover, organize, and communicate status of their titles.  
 
This role is integral to the portfolio title review process across all PlayStation Studios globally. This includes tracking and reporting on multiple projects in various development stages, coordinating internal reviews, assisting in collecting and reviewing materials, and driving follow-up actions. You will work closely with development teams, and leadership to ensure smooth communication and effective project support.  

Responsibilities

• Conduct periodic title reviews travelling onsite at studio locations globally as well as virtually. 
• Drive title review preparations, including partnering with studios and coordinating with other internal groups such as user research, publishing, forecasting, and finance. 
• Foster positive relationships by building trust and drive alignment across development teams, executive leadership, and support groups.  
• Partner with studio leadership to gain a holistic understanding of the game and studio goals to then provide actionable insights at key moments throughout the development lifecycle. 
• Collect and share best practices by working with and learning from PlayStation’s collection of world class studios. 
• Take on the role of interpreter, diplomat, and advocate for the title review process to increase transparency with all stakeholders.   
    

Qualifications

• Minimum of 6 years of experience in game production. 
• Strong understanding of the game development lifecycle and industry best practices across multiple game types, genres, platforms, and business models. 
• Ability to review and analyze development stage deliverables; creative, financial, and business-related, and assist in determining if a wide range of different games are tracking as expected and according to schedule. 
• Well organized and analytical, with a strong emphasis on communication, presentation, and interpersonal skills. 
• Ability to prioritize, plan, and execute simultaneously across multiple projects with varying stakeholders. 
• Familiarity working with global teams across different time zones.  
• Experience with tools for user research, playtesting, and metrics analysis.  
• Adaptable, curious team player, capable of working collaboratively or independently as required by the task.  
• Leadership or managerial experience is a plus.  

Relocation supported to a suitable location with an SIE entity. 

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Location Preference: Europe / East Coast U.S.

As Director, Development Strategy,  you help drive and manage the periodic global portfolio title review process across PlayStation Studios, including tracking and reporting on multiple games in various development stages, coordinating internal reviews, assisting in collecting and reviewing materials, and driving follow-up actions.

Using your extensive knowledge and experience as a leader in game development, you ask the right questions at the right time, while considering the stage of development, the nature of the game being developed, as well as the studios’ culture and ways of working. It is in your nature to invite constructive deliberation, informed weighing of pros/cons and promote transparency between all parties and stakeholders.

Responsibilities

• Drive periodic title reviews travelling onsite at studio locations globally as well as virtually. 
• Propel title review preparations, including partnering with studios and coordinating with other internal groups such as user research, publishing, forecasting, and finance. 
• Foster positive relationships by building trust and ensure alignment across development teams, executive leadership, and support groups.  
• Partner with studio leadership to gain a holistic understanding of the game and studio goals to then provide actionable insights at key moments throughout the development lifecycle. 
• Collect and share best practices by working with and learning from PlayStation’s collection of world class studios.
• Take on the role of interpreter, diplomat, and advocate for the title review process to increase transparency with all stakeholders.   
• Proactively suggest and implement improvements to the title development framework process and internal department work systems. 
• Maintain and continuously advocate for a title development framework that values integrity, transparency, and accountability. 
• Take on special projects beyond core responsibilities as needed by the organization.

  Qualifications

• Minimum of 8 years of experience in internal game production that includes bringing a game to launch and a leadership role on a game team. 
• Strong understanding of the game development lifecycle and industry best practices across multiple game types, genres, platforms, and business models. 
• Ability to review and analyze development stage deliverables; creative, financial, and business related and assist in determining if a wide range of different games are tracking as expected. 
• Excellent and personable communicator with a track record of engaging partners across multiple departments and teams, balancing diplomacy, tact, and credibility. 
• Ability to prioritize, plan, and execute simultaneously across multiple projects with varying stakeholders. 
• Proficiency in balancing the benefits of a structured process with the flexibility required to match the reality of varying studio needs. 
• Familiarity working with global teams across different cultures and time zones.  
• Experience with tools for user research, playtesting, and metrics analysis.  
• Adaptable, curious team player, capable of working collaboratively or independently as required by the task.  

Relocation supported to a suitable location with an SIE entity. 

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Rubrik’s Sales organisation is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximise your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

Account Executive

As a Public Sector Account Executive, you will have ownership of all elements of bookings growth in new and existing accounts across the UK region. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.  

What You'll Do:

• Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities.
• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process.
• Identify and close new opportunities for growth working with a mix of Public Sector accounts.
• Present Rubrik, Inc. solutions within complex data centre design environments.
• Co-sell and strategise with partners, distributors, and VAR’s to enable rapid growth
• Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships.

  Experience You’ll Need:

• 5+ years Tech sales experience (selling either IT Infrastructure, Security or SaaS)
• Consistent track record landing net "new logos"
• Strong track record of performance with consistent overachievement of quotas.
• Understanding and experience working with channel
• Highly driven, goal oriented "get it done" attitude.
• Experience selling a complex solution.

Deal Structuring Manager

Location: London, UK. 

About the job:

Rubrik is seeking a highly commercial, strategic, and execution-oriented Deal Structuring Manager to join the Deal Structuring & Approvals team supporting our EMEA Sales organisation, based in London.

This is a senior individual contributor role with broad regional ownership and significant cross-functional influence. You will partner closely with Sales, Sales Leadership, Finance, Legal, Revenue Operations, and other key stakeholders to structure complex commercial opportunities, accelerate deal velocity, and protect long-term revenue quality and profitability across EMEA.

The ideal candidate combines strong business judgment, analytical rigor, and stakeholder influence. You should be comfortable operating in fast-paced environments, navigating ambiguity, and leading high-impact conversations on strategic and non-standard opportunities.

This individual will serve as a senior escalation point for complex transactions, exceptions, commercial negotiations, and global deal desk matters. You will also play a key role in improving policies, processes, and tooling that enable scalable growth.

As Rubrik continues to expand, Deal Desk is increasingly relied upon not only to approve transactions, but to shape how the company wins business in a disciplined and efficient way. We are looking for someone who upholds Rubrik’s RIVET values, demonstrates executive maturity, and brings a proactive ownership mindset.

To be successful in the role:

• 8+ years of experience in Deal Desk, Sales Operations, Commercial Finance, Pricing, Business Operations, Sales, or related commercial functions, preferably in SaaS or subscription-based businesses
• Strong experience structuring complex and non-standard commercial deals involving pricing, terms, approvals, and cross-functional alignment
• Ability to serve as a trusted advisor to Sales leaders and influence outcomes through sound commercial judgment
• Proven ability to balance growth, deal velocity, profitability, and policy compliance in dynamic sales environments
• Strong analytical skills with the ability to evaluate multiple deal scenarios and recommend optimal outcomes for both Rubrik and the customer
• Ability to independently manage escalations, resolve blockers, and drive momentum on strategic opportunities
• Demonstrated success leading process improvement, automation, or policy enhancement initiatives
• Strong executive presence, communication, and stakeholder management skills
• Ability to coach and guide stakeholders through pricing, approvals, and GTM process changes
• Comfortable operating across multiple countries, cultures, and stakeholders within EMEA

Requirements:

• Bachelor’s degree in Finance, Business, Economics, Law, or related field; advanced degree a plus, or equivalent practical experience
• Strong working knowledge of Salesforce.com, Excel, CPQ, and deal workflow systems
• Working knowledge of commercial contracts, revenue principles, and SaaS business models
• Experience in high-growth technology companies preferred
• Strong sense of ownership, urgency, and collaboration

Field Marketing Manager, UKI

Location: London, UK. 

The opportunity:

Are you an experienced marketer who thrives on high growth and high impact? We’re looking for a Field Marketing Manager to own our regional go-to-market strategy across the UK, with a primary focus on the Public Sector.

As a strategic architect of demand, you will work closely with Field Sales, Inside Sales, and the wider marketing team, accelerating pipeline growth and driving sustained revenue success across the region.

What you’ll do:

• Strategy & execution: Partner with UKI Sales leadership and teams to build and deliver a comprehensive marketing plan that doesn't just meet targets, it exceeds them.
• Get to know your audience: Research and build compelling Public Sector programs, from high-level executive roundtables and major conferences to account programs and creative direct mailers.
• Collaborate: Be the advocate for the UKI market. Work with our global Digital, Web, and Comms teams to scale your local successes and share best practices across the organization.
• Focused on results: Educate and energize our Sales and SDR teams on upcoming activities to ensure every lead is maximized, and your efforts are showing a strong ROI. 
• Master the metrics: Take full ownership of your budget, and program metrics. Use Salesforce and Tableau to track lead flow, refine your tactics, and optimize for greater impact.

About you:

You are a proactive self-starter who thrives in fast-paced environments. You’re collaborative by nature, data-driven by habit, and you bring a positive, "can-do" energy to our team. 

• Experienced: +7 years in field marketing within high-growth tech (including 3–5 years specifically marketing to the Public Sector).
• A natural leader: You have a history of career growth and the personal drive to take strategic ownership of a region, and results.
• Strong communicator: You can build buy-in with sales teams, laying a strong foundation for future joint success. 
• Accountable: You have a strong sense of ownership and a track record of executing creative, high-impact programs that deliver measurable results.
• Adaptable & resilient: You bring a calm, solution-focused mindset to high-pressure situations. Even as priorities shift, you stay positive, with a steady, motivating presence for your team.
• Familiarity with Salesforce and Tableau is a plus; willingness to travel up to 25% (mainly within the UK) is required.

What we offer:

Rubrik offers a high-growth, high-pace environment where your work has a direct and visible impact on our global growth trajectory. You will work alongside world-class, experienced marketers in a fun and international atmosphere characterized by excellence and team spirit. We pride ourselves on strong sales alignment, meaning you will join a team with high-trust relationships. Above all, we provide the professional autonomy you need to own your territory and lead strategic initiatives, taking part in our mission to help our customers to become fully cyber resilient. 

About The Team:

Rubrik’s Marketing Team is growing and we’re looking for individuals to join us at one of the most pivotal moments in our journey. Our team breaks boundaries and challenges the status quo, innovating along the way. We embrace a culture of opportunity and empowerment, allowing team members to take their best ideas and see them to fruition, while constantly exploring one-of-a-kind strategies. Come be part of a team bringing a fresh perspective to data security.  Join us and let’s be unstoppable, together.

Available Locations: Austin, Seattle, London, Lisbon, Washington DC, Toronto

About the Department

Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

About the Team

ETI’s Storage Infrastructure team is responsible for the core storage layer that underpins many of ETI's stateful services. Our scope ranges from managing the physical hardware to operating the distributed databases and storage systems built upon it. We run this infrastructure globally across Cloudflare's network, which presents unique and complex engineering puzzles. We navigate efficiently expanding storage capacity, optimizing rebuild operations, and coordinating operations across failure domains to uphold durability. While other service teams focus on product development, our mission is to ensure the underlying storage is reliable, performant, and scalable.

You’ll be joining a highly motivated team that is building the next generation of distributed storage services.

What You’ll Do

In this role, you will help build and operate the next generation of globally distributed storage systems. You will own your code from inception to release, delivering solutions at all layers of the stack. On any given day, you might write a design document for a new provisioning system, model failure domain dependencies across edge locations, benchmark new storage hardware, build standardized observability and runbooks for distributed database clusters, or automate operational toil through purpose-built tooling and intelligent automation. You can expect to interact with a variety of languages and technologies including Rust, Go, Saltstack, and Terraform.

Examples of desirable skills, knowledge, and experience

• Strong programming skills with languages like Rust, Go, or Python
• A solid understanding of distributed systems concepts such as consistency, consensus, data replication, fault tolerance, and partition tolerance
• Experience with distributed databases and storage systems
• Experience with infrastructure configuration tooling and infrastructure as code
• Familiarity with storage fundamentals: block devices, filesystems, SSD characteristics
• Experience building and maintaining high-throughput, low-latency systems
• Understanding of network fundamentals as they relate to distributed storage -- bandwidth constraints, latency tradeoffs, cross-datacenter replication
• Strong written and verbal communication skills and ability to explain technical decisions clearly
• Comfortable operating in fast-paced environments with tight deadlines and evolving priorities

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices, including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-AM1

How You'll Make an Impact:

Cloudbeds is seeking a dynamic and results-driven Regional Sales Manager to lead and expand our group sales efforts within the EMEA market. The ideal candidate will be a strategic leader with a proven track record of exceeding sales targets, building strong client relationships, and driving revenue growth in the hotel technology sector. This role will be responsible for developing and executing regional sales strategies, managing a team of Group Sales professionals, and fostering partnerships with key industry stakeholders.

What You Bring to the Team:

Strategic Leadership:

• Develop and implement a comprehensive regional group sales strategy aligned with Cloudbeds' overall business objectives.
• Identify and capitalize on market opportunities to drive revenue growth and expand market share.
• Analyze market trends, competitor activity, and customer needs to inform strategic decision-making.

Sales Management:

• Lead, mentor, and motivate a team of group sales professionals to achieve and exceed sales targets.
• Establish and monitor key performance indicators (KPIs) to track sales performance and identify areas for improvement.
• Provide regular sales forecasting and reporting to senior management.

Client Relationship Management:

• Build and maintain strong relationships with key clients, industry partners, and associations.
• Represent Cloudbeds at industry events, conferences, and trade shows.
• Act as a trusted advisor to clients, understanding their business needs and providing tailored solutions.

Business Development:

• Identify and pursue new business opportunities within the group sales segment.
• Develop and manage a robust sales pipeline.
• Negotiate and close complex sales agreements.
• Collaborate with Marketing to generate leads and support sales efforts.

Team Development:

• Recruit, train, and develop high-performing sales professionals.
• Foster a collaborative and results-oriented team culture.
• Conduct regular performance reviews and provide ongoing coaching and feedback.

What Sets You Up for Success:

• Minimum of 7 years of progressive sales experience, with a proven track record of success in selling to Hotel Groups.
• Established network of contacts within the hotel industry.
• Demonstrated experience in leading and managing high-performing, remote sales teams.
• Strong understanding of the hospitality industry and Enterprise sales processes.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and industry partners.  
• Strategic thinker with a proven ability to develop and execute sales plans.
• Proficiency in Salesforce CRM and other sales tools.
• Ability to travel as required.

Bonus Skills to Stand Out:

• Demonstrable success in selling PMS or other hotel tech software.

#LI-JS1

How You'll Make an Impact:

Cloudbeds is seeking a dynamic and results-driven Regional Sales Manager to lead and expand our group sales efforts within the EMEA market. The ideal candidate will be a strategic leader with a proven track record of exceeding sales targets, building strong client relationships, and driving revenue growth in the hotel technology sector. This role will be responsible for developing and executing regional sales strategies, managing a team of Group Sales professionals, and fostering partnerships with key industry stakeholders.

What You Bring to the Team:

Strategic Leadership:

• Develop and implement a comprehensive regional group sales strategy aligned with Cloudbeds' overall business objectives.
• Identify and capitalize on market opportunities to drive revenue growth and expand market share.
• Analyze market trends, competitor activity, and customer needs to inform strategic decision-making.

Sales Management:

• Lead, mentor, and motivate a team of group sales professionals to achieve and exceed sales targets.
• Establish and monitor key performance indicators (KPIs) to track sales performance and identify areas for improvement.
• Provide regular sales forecasting and reporting to senior management.

Client Relationship Management:

• Build and maintain strong relationships with key clients, industry partners, and associations.
• Represent Cloudbeds at industry events, conferences, and trade shows.
• Act as a trusted advisor to clients, understanding their business needs and providing tailored solutions.

Business Development:

• Identify and pursue new business opportunities within the group sales segment.
• Develop and manage a robust sales pipeline.
• Negotiate and close complex sales agreements.
• Collaborate with Marketing to generate leads and support sales efforts.

Team Development:

• Recruit, train, and develop high-performing sales professionals.
• Foster a collaborative and results-oriented team culture.
• Conduct regular performance reviews and provide ongoing coaching and feedback.

What Sets You Up for Success:

• Minimum of 7 years of progressive sales experience, with a proven track record of success in selling to Hotel Groups.
• Established network of contacts within the hotel industry.
• Demonstrated experience in leading and managing high-performing, remote sales teams.
• Strong understanding of the hospitality industry and Enterprise sales processes.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and industry partners.  
• Strategic thinker with a proven ability to develop and execute sales plans.
• Proficiency in Salesforce CRM and other sales tools.
• Ability to travel as required.

Bonus Skills to Stand Out:

• Demonstrable success in selling PMS or other hotel tech software.

#LI-JS1

How You'll Make an Impact:

Cloudbeds is seeking a dynamic and results-driven Regional Sales Manager to lead and expand our group sales efforts within the EMEA market. The ideal candidate will be a strategic leader with a proven track record of exceeding sales targets, building strong client relationships, and driving revenue growth in the hotel technology sector. This role will be responsible for developing and executing regional sales strategies, managing a team of Group Sales professionals, and fostering partnerships with key industry stakeholders.

What You Bring to the Team:

Strategic Leadership:

• Develop and implement a comprehensive regional group sales strategy aligned with Cloudbeds' overall business objectives.
• Identify and capitalize on market opportunities to drive revenue growth and expand market share.
• Analyze market trends, competitor activity, and customer needs to inform strategic decision-making.

Sales Management:

• Lead, mentor, and motivate a team of group sales professionals to achieve and exceed sales targets.
• Establish and monitor key performance indicators (KPIs) to track sales performance and identify areas for improvement.
• Provide regular sales forecasting and reporting to senior management.

Client Relationship Management:

• Build and maintain strong relationships with key clients, industry partners, and associations.
• Represent Cloudbeds at industry events, conferences, and trade shows.
• Act as a trusted advisor to clients, understanding their business needs and providing tailored solutions.

Business Development:

• Identify and pursue new business opportunities within the group sales segment.
• Develop and manage a robust sales pipeline.
• Negotiate and close complex sales agreements.
• Collaborate with Marketing to generate leads and support sales efforts.

Team Development:

• Recruit, train, and develop high-performing sales professionals.
• Foster a collaborative and results-oriented team culture.
• Conduct regular performance reviews and provide ongoing coaching and feedback.

What Sets You Up for Success:

• Minimum of 7 years of progressive sales experience, with a proven track record of success in selling to Hotel Groups.
• Established network of contacts within the hotel industry.
• Demonstrated experience in leading and managing high-performing, remote sales teams.
• Strong understanding of the hospitality industry and Enterprise sales processes.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and industry partners.  
• Strategic thinker with a proven ability to develop and execute sales plans.
• Proficiency in Salesforce CRM and other sales tools.
• Ability to travel as required.

Bonus Skills to Stand Out:

• Demonstrable success in selling PMS or other hotel tech software.

#LI-JS1

How You'll Make an Impact:

Cloudbeds is looking for a Product Manager to own and evolve the core accounting and financial operations systems that power the Cloudbeds platform. This role sits at the intersection of hospitality operations and accounting, shaping how tens of thousands of properties worldwide handle folio transactions, record money movements, close their books, and integrate with downstream financial systems.

You will be responsible for defining the product vision and execution strategy for the financial backbone of Cloudbeds, ensuring accuracy, auditability, and scalability while supporting diverse operational workflows across regions, property types, and accounting practices.

This is a high-impact role working on mission-critical, high-trust systems used daily by hotel operators, finance teams, and integration partners.

Our Product Team:

Our team is energized by tackling complex problems and turning them into elegant and scalable solutions. We collaborate openly with deep respect for diverse perspectives, value candid feedback, and rely on strong async communication to move fast while staying aligned as a remote-first team. People who can create structure from ambiguity and push ideas forward with others do especially well here.

What You Bring to the Team:

• Own the strategy and lead the execution of our financial operations & accounting products within the Cloudbeds Platform
• Lead accounting integrations from end to end, with a focus on platform extensibility, clear documentation, and an excellent developer experience for partners and customers
• Drive user discovery to deeply understand workflows, constraints, and pain points
• Translate business and customer needs into concise and detailed product requirements
• Use data to validate hypotheses and to justify product decisions
• Define success metrics and track progress throughout the product life cycle
• Collaborate closely with engineering, design, and integration partners to deliver world-class products

What Sets You Up for Success:

• 5+ years of product management experience with SaaS products in finance, accounting, payments, or other high-trust systems
• 2+ years of experience collaborating with fully remote, international multi-disciplinary teams
• Solid understanding of accounting fundamentals
• Strong critical and analytical skills to solve real customer problems
• Ability to articulate complex concepts to cross-functional audiences
• Demonstrated ability to use AI thoughtfully as a force multiplier, while applying sound product judgement for final outputs
• Curiosity to learn new things and challenge the status quo
• Degree in Business, Finance, Accounting, Computer Science, or a related field

Bonus Skills to Stand Out (Optional):

• Prior experience in the hospitality or travel industry
• Knowledge of hospitality-specific accounting software ecosystems and integrations
• Experience building PMS, ERP, or accounting products
• Experience working with compliance, audit, or regional accounting requirements

#LI-SD1

How You'll Make an Impact:

Cloudbeds is looking for a Product Manager to own and evolve the core accounting and financial operations systems that power the Cloudbeds platform. This role sits at the intersection of hospitality operations and accounting, shaping how tens of thousands of properties worldwide handle folio transactions, record money movements, close their books, and integrate with downstream financial systems.

You will be responsible for defining the product vision and execution strategy for the financial backbone of Cloudbeds, ensuring accuracy, auditability, and scalability while supporting diverse operational workflows across regions, property types, and accounting practices.

This is a high-impact role working on mission-critical, high-trust systems used daily by hotel operators, finance teams, and integration partners.

Our Product Team:

Our team is energized by tackling complex problems and turning them into elegant and scalable solutions. We collaborate openly with deep respect for diverse perspectives, value candid feedback, and rely on strong async communication to move fast while staying aligned as a remote-first team. People who can create structure from ambiguity and push ideas forward with others do especially well here.

What You Bring to the Team:

• Own the strategy and lead the execution of our financial operations & accounting products within the Cloudbeds Platform
• Lead accounting integrations from end to end, with a focus on platform extensibility, clear documentation, and an excellent developer experience for partners and customers
• Drive user discovery to deeply understand workflows, constraints, and pain points
• Translate business and customer needs into concise and detailed product requirements
• Use data to validate hypotheses and to justify product decisions
• Define success metrics and track progress throughout product life cycle
• Collaborate closely with engineering, design, and integration partners to deliver world-class products

What Sets You Up for Success:

• 5+ years of product management experience with SaaS products in finance, accounting, payments, or other high-trust systems
• 2+ years of experience collaborating with fully remote, international multi-disciplinary teams
• Solid understanding of accounting fundamentals
• Strong critical and analytical skills to solve real customer problems
• Ability to articulate complex concepts to cross-functional audiences
• Demonstrated ability to use AI thoughtfully as a force multiplier, while applying sound product judgement for final outputs
• Curiosity to learn new things and challenge the status quo
• Degree in Business, Finance, Accounting, Computer Science, or a related field

Bonus Skills to Stand Out (Optional):

• Prior experience in the hospitality or travel industry
• Knowledge of hospitality-specific accounting software ecosystems and integrations
• Experience building PMS, ERP, or accounting products
• Experience working with compliance, audit, or regional accounting requirements

#LI-SD1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices, including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor who can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor who can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

Location: Remote - (UK & I)

How You'll Make an Impact:

As Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Multilingual capabilities.
• Operational experience in the hospitality or lodging industry.

#LI-JS1

How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, databases, queues, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

Location: London, UK

About the Team

The Marketing team at Cloudflare is at the forefront of sharing our mission to help build a better internet. We are a dynamic and fast-paced team dedicated to showcasing Cloudflare's innovative products and solutions to a global audience. Through strategic campaigns, engaging events, and compelling content, we drive awareness, generate demand, and support our company's rapid growth. As an intern, you'll gain hands-on experience leveraging cutting-edge marketing strategies and technologies to directly impact our success.

About the Role

As a Marketing Campaigns & Account-Based Marketing (ABM) Intern, you will play a crucial role in scaling Cloudflare's targeted marketing initiatives to generate engagement and pipeline across our EMEA target account base. This is an exciting opportunity to sit at the intersection of marketing, sales, and technology. You will help us modernize our approach by exploring AI adoption and developing new processes and tools to automate elements of our marketing campaigns. From analyzing audience segments to identifying productivity hacks, your work will directly support our EMEA campaign efforts and help deliver impactful, tailored experiences to our key accounts.

Responsibilities

• Scale 1:Many Marketing Campaigns: Assist in the planning and execution of targeted 1:Many ABM campaigns, helping the team drive engagement and pipeline from our customer and prospect account segments across EMEA.
• Drive AI & Automation: Research, test, and help implement AI tools and automated workflows to increase team productivity, streamline campaign creation, and personalize outreach at scale.
• Cross-Functional Collaboration: Partner with the broader marketing, design, and sales teams to coordinate and execute digital campaign tactics, such as paid media campaigns, webinars, customized email sequences, and direct mail campaigns.
• Data & Engagement Tracking: Help manage and track account engagement and leads generated from targeted campaigns, ensuring data accuracy in our CRM and timely follow-ups from the sales team.
• Performance Analysis: Contribute to campaign analysis by gathering data, analyzing funnel metrics, and providing insights on how to continually optimize campaign efforts.
• Process Improvement: Actively participate in team meetings and bring a fresh perspective, contributing innovative ideas for improving our marketing processes and overall campaign effectiveness.

Skills & Qualifications

• Currently pursuing a Bachelor's degree in Marketing, Communications, Business, Technology, or a related field.
• Available for a full-time 12-week internship, working from our London office 3-5 days a week during the fall (Sept-Dec).
• Strong organizational skills with a keen eye for detail and the ability to manage multiple targeted campaigns simultaneously.
• Excellent written and verbal communication skills, with an understanding of account based marketing strategies.
• A strong interest in marketing technology, AI adoption, and process automation.
• Proactive attitude with a desire to learn, experiment, and contribute in a fast-paced environment.
• Ability to collaborate effectively within a team and with cross-functional partners, particularly Sales.
• Proficiency with standard office productivity tools (e.g., Google Workspace, Microsoft Office).

Bonus Points

• Previous experience (academic or professional) with B2B marketing, lead generation, or Account-Based Marketing.
• Familiarity with generative AI tools (e.g., Gemini, ChatGPT, Jasper) and how they can be applied to marketing.
• Understanding of lead tracking, CRM systems (like Salesforce), or marketing automation platforms (like Marketo).

Available Location: London

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• 8+ years of advanced experience selling complex technology solutions in a B2B enterprise model, with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.
• Language Skills: English

Location: London

Available location(s): London, UK

About the Role and People Team

At Cloudflare, we are helping build a better Internet, and our People Team is at the heart of that mission. We are looking for a highly organized, tech-savvy People Team Intern who is passionate about the intersection of Human Resources and Artificial Intelligence.

You will be embedded in one of these global HR functions to drive project efficiency and help us pioneer the use of AI in the workplace:

• People Operations: Manages the administrative and operational aspects of the employee lifecycle, ensuring smooth HR processes and employee support.
• People Operations Advisory: Partners with People Ops team to ensure our policies are aligned with local employment laws and turn them into operationalised workflows, design resources to support managers and employees. 
• Talent Acquisition: Partners with managers to source, attract, and recruit top talent to fill open positions.
• Talent Growth & Enablement: Designs and delivers programs and resources to develop and retain critical talent, foster professional growth, and amplify career advancement.

What You’ll Do

• Project Management & Execution: Support end-to-end project lifecycles for People Team initiatives. You will keep timelines on track, manage stakeholders, and ensure no detail is overlooked.
• Process Optimization: Identify manual HR workflows and leverage AI solutions to automate and improve them. You will explore ways to use generative and agentic AI to streamline employee communications and internal documentation. You will also work on system automation projects and help with system testing.
• Data-Driven Insights: Analyze people data to identify trends in hiring, retention, and employee engagement. You’ll use these insights to make recommendations to leadership.
• Knowledge Management: Maintain and audit our internal documentation and knowledge base, ensuring that employees have access to the most accurate, up-to-date information.
• Internal AI Advocacy: Become a power user and internal champion for our proprietary tools helping the team leverage these platforms for smarter decision-making.

Desirable Skills, Knowledge, and Experience

• Currently pursuing a Bachelors degree (open to all majors) or relevant HR program.
• Exceptional Organization: You are the person who has a spreadsheet for everything. You can juggle multiple projects without dropping the ball.
• Detailed-Oriented Mindset: You catch the data integrity issues others miss and care deeply about the "small things" that impact employee experience.
• AI Fluency: You are familiar with AI tools and how they can be applied to improve business processes and improve team efficiencies. Experience with LLMs or automation tools is a major plus.
• Data Literacy: You are comfortable analyzing data and understand how to use it to tell a story or solve a problem.You are a master of spreadsheets and data visualization.
• Adaptability: You thrive in a fast-paced environment and are comfortable pivoting between different teams and priorities.
• Communication: Strong written and verbal skills, with the ability to explain complex processes simply.
• Ability to commit to a minimum 12 week summer internship.
• In office 3-5 days a week in London office.

Bonus Points

• Experience managing internal Wikis (e.g., Confluence, Notion).
• Familiarity with HR compliance, processes, program administration, and tools.
• A background in Project Management (PMO) or Business Operations.

Location: London

Available location(s): London, UK

About Cloudflare's Security Team

Security is at the heart of Cloudflare’s mission to help build a better Internet. Anytime we push code, it automatically affects the millions of Internet properties (powering websites, remote teams, APIs, mobile apps, etc.) running on our global network. Cloudflare's network is one of the largest in the world, spanning over 330 cities in more than 125 countries, and operating within 50 milliseconds of 95% of the Internet-connected population.

Security Engineering spans across the Cyber Defense & Engineering and CloudforceOne Threat Intelligence & Research teams within the Security group under our Chief Security Officer. Security at Cloudflare ensures that this massive flow of traffic remains secure and resilient against evolving threats. While our core engineering teams build the software that handles traffic, our security engineers build the systems that protect it. Technologies we use to defend the Internet include Go, Rust, Python, and C/C++.

About the Internship Program

The ideal Security Engineering intern is passionate about making the Internet a more secure place. You will work alongside experienced security engineers to identify vulnerabilities, harden our infrastructure, and build tools that protect billions of Internet users. We are looking for interns who are curious, proactive, and able to approach problems with a "security-first" mindset. This is a unique opportunity for engineers who want to learn how to defend systems at a scale that few other companies can offer.

What would you do as a Cloudflare intern?

• Ship and deliver security-focused projects over 12-16 weeks with autonomy and support.
• Work cross-functionally with Product, Infrastructure, and Engineering teams to integrate security into every stage of the development lifecycle.
• Work closely with a mentor to guide you through the internship, develop your security expertise, and help with career goals.
• Build your network across the company through our various in and out of office socials, networking programs, Employee Resource Group (ERG) programs, and Activity Groups.
• Present your security project to the entire company at the end of the internship.
• Connect and learn from our executives and leadership team including our co-founders.
• Write for our Cloudflare blog (e.g., documenting a new security tool or a vulnerability research finding) and be featured on Cloudflare.tv sessions.

You can check out our internship blogs to learn more about our program and hear directly from our past interns.

Examples of desirable skills, knowledge and experience

• Education: Currently pursuing a degree in Computer Science, Cybersecurity, Computer Engineering, or a related technical field.
• Security Fundamentals: A solid understanding of the OWASP Top 10, common attack vectors (XSS, SQLi, CSRF), and how to mitigate them.
• Demonstrated critical thinking skills and drive to learn and adapt new technologies.
• Curiosity, empathy and ability to get things done.
• Ability to commit to a minimum 12 week summer internship.
• In office 3-5 days a week in the location of the internship.
• Local to London; relocation not provided.
• Bonus: Demonstrated passion for security & software development, such as personal projects, open-source contributions, or experience with our developer platform using Cloudflare for Students.

Please note

• We will be hiring interns through the fall and early spring on a rolling basis until all roles are filled.

Available Locations: London, UK or Lisbon, Portugal

Role Summary

The Traffic Management is responsible for the systems that dynamically route traffic flows into, through, and from Cloudflare's global network. 

We don't just manage one company's traffic; they manage traffic for numerous products and  millions of customers, from individual websites to major enterprises. This team is at the heart of Cloudflare's mission to make the internet faster, safer, and more reliable.

Role Responsibilities

As a member of the team you will build and extend various traffic management and supporting systems. You will work closely with Network Engineering, Product Engineering, Network Strategy, and other teams to collaborate on ambitious initiatives to make the best use of Cloudflare’s global network.

You will participate in all stages of the software development lifecycle: from designing and documenting systems, to writing code and automated tests, to planning, managing, and monitoring production software deployments. You will work with a wide range of technologies and programming languages, including Go, Python, Rust, eBPF, ClickHouse, Salt, PostgreSQL, Prometheus, Kubernetes, and more. You will use AI-powered tools and systems as part of your daily workflow to analyze and extend codebases, introspect production systems and datasets, and accelerate problem-solving.

Our team at Cloudflare operates under a "Run What You Build" model. This means we are responsible for the health of our systems and actively participate in our team's on-call rotation as part of our operational duties.

Because you’ll be solving problems of massive scale and significance, and shaping the future of reliability and performance on the Internet, you are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.

Role Requirements

Must-Have Skills

• Minimum of 6 years of engineering experience with networking and/or distributed systems.
• Systems-level programming experience in Go, Python, Rust, C, or C++.
• Strong knowledge of networking protocols in Layers 3 and 4 of the OSI Model.
• Knowledge of HTTP, TLS, and CDN networks.
• Experience in implementing secure and highly-available distributed systems.
• Strong ability to debug issues in complex systems.
• Strong collaboration and communication skills across teams and functions.
• Experience participating in an on-call rotation.
• Willingness to adopt and integrate AI tools and systems into your engineering workflow.

Bonus Points

• Experience building or developing capabilities in the domain of traffic engineering including automated load balancing and traffic prioritization.
• Knowledge of statistical-analysis techniques and control theory.
• Knowledge of TCP/IP and Internet routing.
• Experience building tools and APIs.
• Experience using AI-assisted development tools (e.g., code completion, codebase analysis, log/data exploration) in a professional setting.

About the Department

Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.

About the Role

You will drive new business sales by identifying and qualifying target accounts for Cloudflare’s Mid-Market service plan across the UKI market. This is a great opportunity for a Sales Professional to help us build the Sales and Customer Development function at Cloudflare. You will possess both a sales and technical background that enables them to drive engagement with junior through senior levels within network operations, development and technical infrastructure teams.

What you'll do

We are looking for a seasoned sales professional to help us build an Mid-Market Sales team to cover large accounts in the UKI region. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.

As an Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.

Additional responsibilities will include:

• Manage contract negotiations.

• Maintain a robust sales pipeline.

• Develop long-term strategic relationships with key accounts.

• Develop and execute against a comprehensive account/territory plan.

• Drive sales in a defined territory and/or account list to achieve revenue targets.

• Create and articulate compelling value propositions for Cloudflare services.

• Develop long-term strategic relationships with key accounts.

• Ensure customer satisfaction.

• ~25% travel.

Examples of desired skills, knowledge and qualifications

• 5+ years of direct B2B selling experience, selling to Mid-Market accounts across the UKI territory

• Basic understanding of computer networking and “how the internet works”

• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)

• Strong interpersonal communication (verbal and written) and organisational skills.

• Self-motivated; entrepreneurial spirit

• Comfortable working in a fast paced dynamic environment

Work Location: London

What you’ll do

Cloudflare’s solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!).

On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good* practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. 

As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. 

For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success, this role has an emphasis on supporting our  private sector clients which are typically household names on the UK high street. 

* As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another!. This is where your experience will help.

Who we are

The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. In short, if we are to solve complex problems we need a diverse, curious and collaborative team.

Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. 

In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.

Examples of desirable skills, knowledge and experience

We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next.

Additional experience might include a combination of the skills below:

• Showing up in the right-way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 
• 10+ years of experience in the IT industry (mid-level or senior engineering level experience).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some in-region travel (15~30 days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events.

Bonus!

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. 

Available location: London

About the Team

Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, science, product management, business, finance, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of background and experience combined with genuine curiosity for our technology.

Solutions Engineers are the technical customer advocates within Cloudflare. To aid our customers, we work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Our goal of customer success drives us through the entire organization to seek out and create scalable solutions for our customer’s needs.

Who are we looking for?

The range of products and solutions offered by Cloudflare is broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance, networking, and security technology is required. The curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

We are looking for curious and ambitious students who are eager to explore a career that combines technical acumen with the desire to help customers achieve their goals.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to be hands-on. You appreciate the diversity of challenges in working with customers and look forward to helping them realize the full promise of Cloudflare.

All the resources and training required to be effective in this role will be provided.

About the Internship Program

What you’ll do:

• Immersion & Training: Your journey begins with in-depth technical and functional skills training. You will dive deep into Cloudflare’s solutions, products, and underlying technologies to build a foundational "toolkit" for success.
• Mentorship & Shadowing: You will be paired with experienced Solutions Engineers, shadowing live customer engagements and internal strategy sessions to see firsthand how we solve complex technical challenges.
• Hands-on Projects: Throughout the program, you will complete a series of learning assessments and practical projects, receiving direct guidance and feedback from your manager and peers. Projects could include assessing and improving internal/external collaboration processes and tools, and creative approaches to building compelling demo scenarios to showcase Cloudflare Technology.
• Regional Hub experience: You will become an integral part of our London hub, experiencing local life through our office culture, joining team outings, social activities, and networking events that make our regional offices unique.

You can check out our internship blogs to learn more about our program and hear directly from our past interns.

Desirable Skills, Knowledge, and Experience:

• Currently pursuing a Bachelors or Masters degree in a technical, engineering, science or other related data analytical field.
• A good understanding of how the Internet works (DNS, HTTP, TLS, etc.). Knowledge of software development or application building is a major plus.
• Strong intellectual curiosity, a determination to learn, and excellent communication skills with the ability to present technical ideas clearly.
• Must be able to work on-site in our London office for a minimum 12 week summer internship (3-5 days a week in office).
• Relocation and visa sponsorship will not be provided for this internship.

This internship can be either a 12 week summer internship (June/July - September), or a 6 month placement internship (June/July - December). You must have the right to work full time whilst working at Cloudflare. Please select your preference in the relevant application question response.

Available location: London, UK

This role requires you to be able to come into our London office 3x a week.

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You’ll do

Do you love solving complex technical problems and interacting with people? As a Technical Support Engineer Intern at Cloudflare, you’ll work directly with customers and cross-functional teams to tackle a variety of technical challenges. You’ll gain hands-on experience with our products, learn the inner workings of Cloudflare’s offerings, and deepen your understanding of internet technologies. This role also provides opportunities to develop valuable technical and professional skills, as well as job shadowing experiences to explore different roles within the company. Join us to enhance your skill set while making a real impact!

Responsibilities 

• Collaborate with senior engineers to analyze and troubleshoot customer issues
• Track support requests using our ticketing system
• Participate in team meetings to discuss and share feedback
• Help create and update technical documentation and run books 
• Provide feedback on our product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs
• Perform other duties/projects as assigned 

Skills and Requirements

• Currently pursuing an undergraduate degree in a Computer Sciences or related field
• Self-driven and capable of learning new technologies/systems/features with some guidance
• Fundamental understanding of how the Internet works (OSI Model); Cloudflare has a variety of products that presently impact Layers 3, 4 & 7
• Experience using Linux 
• Experience in command line and tools, including curl, dig, traceroute, openssl and git
• Experience writing scripts in Bash, Python, JavaScript, or other scripting languages
• Awareness of what DNS, SSL/TLS and HTTP is and how these function
• Awareness of or experience installing and configuring web servers like Apache, Nginx, and IIS
• Must be able to work 40 hours a week
• Must be able to commit to a 12 week program

Bonus Points

• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• You are familiar with Cloudflare and have a site actively using our platform

Super Bonus Points

• You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese

You can check out our internship blogs to learn more about our program and hear directly from our past interns.

Senior Named Solutions Engineer, Public Sector

Work Location: London

What you’ll do

Cloudflare’s solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!).

On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good* practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. 

As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. 

For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success such as that demonstrated with recent projects with the NCSC (https://www.ncsc.gov.uk/news/ncsc-new-pdns-partnership), this role has an emphasis on supporting our clients in both local and central government, as well as select private sector clients where appropriate. Previous experience in supporting the public sector is beneficial, however not mandatory.

* As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another!. This is where your experience will help.

Who we are

The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. In short, if we are to solve complex problems we need a diverse, curious and collaborative team.

Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. 

In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.

As mentioned, the emphasis on working with public sector clients would benefit from having previously held Security Clearance (SC) status, however this is not mandatory. 

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next.

Additional experience might include a combination of the skills below:

• Showing up in the right-way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 
• 10+ years of experience in the IT industry (mid-level or senior engineering level experience).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some in-region travel (15~30 days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events.

Bonus!

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. 

Work Location: London

Cloudflare’s Solutions Engineering (SE) function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!).

What you’ll do

As a Solutions Engineering Manager, you set the cadence of the team’s communication, collaboration and culture. Supporting the personalised individual development plan for each team member, you will coach our UK & Ireland SE colleagues to excel across the sales and technical disciplines necessary to support a successful team. You will also work closely with our public sector clients by shadowing and improving your team’s technical expertise to help develop good practice and ensure a high standard of customer success.

Responsible for the hiring, on-boarding, enablement and technical pre-sales performance of the Public Sector Solutions Engineering team, you will be the focal point for coordinating the team’s resources to have the greatest customer impact and to help provide guidance when specific assistance is required or to escalate early and to engage the correct resources at the right time. 

For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success such as that demonstrated with recent projects with the NCSC (https://www.ncsc.gov.uk/news/ncsc-new-pdns-partnership), this role has an emphasis on supporting our clients in both local and central government, blue light services and defence. Previous experience in supporting the public sector is beneficial, however not mandatory.

To aid your team, you will work closely with cross-functional teams at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organisation as you seek out and advise your team on how to create scalable solutions for your customer’s needs.

Who we are

The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. In short, if we are to solve complex problems we need a diverse, curious and collaborative team.

Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. 

In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.

As mentioned, the emphasis on working with public sector clients would benefit from having previously held Security Clearance (SC) status, however this is not mandatory, however candidates will be asked to go through SC vetting as part of the role. 

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. 

Requirements

• Demonstrable experience in coaching, leadership skills or team management.
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios.
• Proven track record of successfully partnering with account executives and customer success teams to deliver Cloudflare solutions to customers.

Inter-Team Goals

• Cultivate cross SE team/office coordination, keep us all connected as one team.
• Facilitate knowledge transfer between SE teams:
• Ensure the team learns from the great ideas of single team members.
• Ensure mistakes are not repeated within the team.
• Develop strong relationships outside of SE organisation to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc).
• Maintain strong communication with Account Executives and Customer Success leads.

Intra-Team Goals

• Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop.
• Exemplify and cultivate positive culture traits.
• Provide support and confidence to team members.
• Cultivate a very open communication environment. Criticism is welcome and appreciated.
• Maintain a culture of independence amongst team members while offering advice to team members on how to improve.

Personal Goals

• Operate as a highly performing individual contributor.
• Maintain trust and respect from the team.
• Ability to handle any call, from any customer.

Responsibilities

• Workload Management.
• Report on individual SE strengths and weaknesses and support performance management to achieve high-standards of success
• Conduct 1:1’s with team members.
• Act as a point of escalation for team issues, escalate issues that can’t be solved in the team.
• Recruit, interview, and on-board new team members.