An overview of this role

This position is 100% remote and will be based in the United Kingdom, Ireland, Germany, and/or Netherlands. 

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Meet or exceed daily, weekly, and monthly KPIs
• Proven experience taking initiative and independently driving projects or activities through to successful outcomes
• Alignment with our values and working in accordance with those values
• Knowledge of business process, roles, and organizational structure
• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
• Passion about being a part of GitLab's journey
• Proficiency in using Salesforce and LinkedIn Sales Navigator
• Previous tech industry experience or experience in sales development, marketing, or sales is a plus
• Proficiency in English, our company language, is required for effective communication

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.

Regional Director - UK/I Strategic Accounts

As a Regional Director, UK/I Strategic Accounts on GitLab's Sales team, you'll lead a regional strategic sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region.

Some examples of our projects:

• Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals
• Building strong relationships with key decision-makers across strategic accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value

What you'll do

• Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization
• Develops and executes strategies focused on expanding the client base within the territory
• Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set
• Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
• Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships.
• Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success.
• Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches.
• Prepares forecasts, territory/industry management, and growth plans
• Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
• Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
• Ensures that the sales plan is aligned with and supports the corporate revenue goal
• Invests time weekly to build and engage a pipeline of top talent for potential future hires
• Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment.
• Hires, coaches and develops top talent into the team
• Drives a high performing sales organisation
• Leads by example whilst being a role model for the team
• Empowers individuals to grow their own business

What you'll bring

• Demonstrated progressive experience in field sales, operations and leadership
• Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM).
• Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts.
• Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell
• Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology.
• Strong solution selling experience and experience elevating the team to be solution sellers
• Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
• Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
• Strong relationship building and negotiation skills
• Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
• You share our values, and work in accordance with those values.
• Leadership at GitLab
• Ability to use GitLab

About the team

The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives

We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.

Unicorn momentum

In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

Throughput. Latency. KV cache utilization.

Move those three numbers in the right direction, and two things happen: customers get faster, cheaper inference, and our margins improve. That's the entire thesis of this role. Every kernel you tune, every quantization scheme you ship, every scheduler tweak you land shows up directly in a customer's p99 and on our P&L.
This is a high-impact seat. It is also a high-autonomy seat as you'll be given the room to lead the technical direction of inference optimization at Kimchi, not execute someone else's roadmap.

The problem: running LLMs in production is a moving target. The "right" model and serving configuration for a workload depend on traffic shape, sequence-length distribution, batch dynamics, GPU SKU, memory bandwidth, quantization tolerance, and a dozen other variables that shift week to week. Most teams pick a model once, over-provision GPUs, and absorb the cost. Kimchi is the system that makes that decision automatically - continuously matching workloads to the most cost-efficient, best-performing LLM and serving configuration on a customer's infrastructure. We're building the optimization layer between the model and the hardware, and we need engineers who understand both sides deeply.

Stack

Python · vLLM · SGLang · TensorRT-LLM · PyTorch · CUDA-adjacent tooling · Kubernetes · gRPC · ClickHouse · PostgreSQL · GCP Pub/Sub · AWS / GCP / Azure · GitLab CI · ArgoCD · Prometheus · Grafana · Loki · Tempo.

Requirements:

• 5+ years building real ML systems, with a portfolio that shows depth in inference or training infrastructure (not just model training notebooks).
• Strong Python - production services, not scripts.
• Hands-on experience with at least one of vLLM, SGLang, or TensorRT-LLM, and a working mental model of why an inference engine performs the way it does on a given GPU.
• Fluency with quantization tradeoffs - you've measured quality regressions, not just compression ratios.
• Comfort with distributed systems: collective communication, sharding strategies, and the practical failure modes of multi-GPU and multi-node setups.
• A bias toward measurement. You instrument before you optimize, and you can tell the difference between a real win and a benchmark artifact.
• Self-direction. This role comes with a wide mandate; you should be excited by that, not unsettled by it.

Responsibilities:

• Push throughput. Continuous batching, speculative decoding, chunked prefill, kernel-level tuning across vLLM, SGLang, and TensorRT-LLM. Find the ceiling on each GPU SKU, then raise it.
• Cut latency. Attack TTFT and TPOT separately. Profile, identify the actual bottleneck (compute, memory bandwidth, scheduling, networking), and fix it - not the bottleneck you assumed.
• Get more out of the KV cache. Paged attention, prefix caching, eviction policies, cache reuse across requests, quantized KV. This is where a lot of the unrealized throughput lives, and it's an area you'll own.
• Quantize without regressing quality. INT8, INT4, FP8 across weights, activations, and KV. Empirical work: measure quality on real workloads, not just perplexity benchmarks.
• Shrink cold starts and memory footprint. Faster init, smarter weight loading, tighter memory accounting - the difference between a model that scales and one that doesn't.
• Scale across nodes. Distributed inference topologies, network-aware placement, checkpointing strategies that don't bottleneck on storage or interconnect.
• Set the technical direction. Decide what we benchmark, what we adopt, and what we build ourselves. Bring the team along with strong writeups and reproducible experiments.

What’s in it for you?

• Competitive salary (depending on the level of experience).
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

ABOUT THE TEAM

The Multinational Digital Infrastructure team is responsible for designing, deploying, and sustaining the sovereign and multinational systems that power Anduril’s global Maritime and AUKUS missions. As a Cloud Engineer, you will design and implement cloud environments that enable Anduril to effectively operate sovereign programmes in the U.K. and Australia, as well as expanding to other nations as Anduril’s global presence increases. You will work across engineering, security, and product teams to ensure our digital infrastructure is secure, scalable, and ready to support emerging mission demands.

WHAT YOU’LL DO

• Design, deploy, and maintain enterprise cloud landing zones, security and infrastructure tooling.
• Collaborate with teams across the U.S. and Australia to enable secure connectivity between other sovereign cloud environments.
• Partner with government customers, authorizing officials (AOs), cybersecurity teams, and policy shops to accelerate accreditation, break through legacy barriers, and unlock access for cross-nation engineering teams.
• Implement infrastructure automation (IaC), observability tooling, and secure configuration baselines to support scalable, repeatable environment builds.
• Work closely with product, autonomy, Lattice, and Maritime engineering teams to integrate infrastructure capabilities with platform development, testing, and deployment workflows.
• Act as a technical leader during environment standup, troubleshooting, and validation events; ensure classified systems perform reliably in support of mission-critical needs.
• Support development of next-generation secure architectures for multinational development, data sharing, and mission system integration across Maritime platforms.
• Serve as a technical representative during customer events, exercises, and operational demonstrations to ensure infrastructure readiness and mission success.

REQUIRED QUALIFICATIONS

• Ability to obtain and maintain a UK security clearance to SC level - see UK Security Vetting’s guidance pack for further details.
• Bachelor’s degree in STEM field or equivalent engineering experience.
• Technical depth in one or more: cloud infrastructure, secure networking, systems engineering, DevSecOps, platform architecture, cybersecurity, identity & access management. Specific technology will include:
• Cloud - AWS, Azure
• Infrastructure as Code - Terraform, CloudFormation
• SCM - GitHub Enterprise
• CI/CD - CircleCI, Gitlab
• IDAM + SSO - Okta, AWS Identity Center
• 8+ years of relevant engineering, infrastructure, or technical program execution experience.
• Willingness to travel domestically and internationally as required - typically around 10%.

PREFERRED QUALIFICATIONS

• Experience with secure systems engineering, ideally within UK Government or Defence. Experience in other highly regulated industries may also be relevant - for example Financial Services, Energy or Healthcare.
• Experience provisioning large enterprise cloud platforms for hundreds or thousands of users.
• Experience designing or maintaining distributed systems, secure networks, or infrastructure supporting autonomy, AI/ML, or big data workloads.
• Demonstrated ability to work across technical disciplines, influence without authority, and operate in ambiguous and fast-paced environments.
• Experience working with international partners or navigating multi-nation technical or policy workflows.

An overview of this role

GitLab is looking for a Product Design Manager to join the Plan & Analytics stage. As a design leader, you own the delivery of UX commitments, are always looking to improve productivity, and are responsible for the user experience in the product. While you are credible as a designer and know the details of what product designers work on, your time is spent hiring a world-class team and putting them in the best position to succeed.

This is an incredibly exciting time to join the Plan & Analytics stages - Working in GitLab's Plan space sits at the most human and strategic layer of the software development lifecycle — where ideas, priorities, and intentions are formed — making it the perfect frontier to explore how AI can augment not just execution, but thinking itself. As AI accelerates the speed at which code is written and shipped, the Plan space becomes even more critical, because the bottleneck is rapidly shifting from "how fast can we build?" to "how clearly can we define what to build and why?" This creates a rare opportunity to reimagine how teams collaborate, how requirements evolve, and how AI can transform a traditionally manual, document-heavy process into a dynamic, intelligent system that connects strategy directly to delivery.

You'll be working closely with the Product Management and Engineering teams to execute on the product roadmap and priorities.

Some examples of our projects: 

• Work Items
• Saved Views
• Software Factory

What you’ll do  

• Proactively identify large, strategic UX opportunities that span both inside your areas and across the product. Work with other product design managers, staff, and principal product designers to drive cross-product initiatives through awareness and prioritization.
• Identify strategic user research initiatives that span multiple stage groups (and possibly the entire product), and work with other product design/research managers to organize research efforts.
• Be a frequent and active participant in milestones by reviewing UX deliverables (such as research and designs) that your team creates, and provide feedback to ensure high-quality output.
• Communicate the value of UX to cross-functional GitLab team members and work with them to leverage the product development flow. 
• Help the product teams of areas you support to prioritize UX initiatives including Deferred UX, triage and resolution of UX bugs, and overall usability improvements to the product. Lead UX Scorecard initiatives in order to consistently measure the experience of your product areas and show improvements over time.
• Contribute to product direction conversations, with emphasis on leading the experience vision for your product areas.
• Hire, grow and retain a world-class team of Designers.

What you’ll bring 

• Experience managing a group of designers remotely, who work on complex products.
• Deep experience building AI experience for the software development lifecycle.
• Deep experience designing for large-scale enterprise platforms.
• Experience defining/executing on the high-level strategy (the why) and creating design deliverables (the how) based on research.
• Experience driving organizational change with cross-functional stakeholders, including Product Management and Engineering.
• Solid visual awareness with understanding of basic design principles and accessibility.
• You share our values, and work in accordance with those values.
• You possess leadership qualities needed to thrive at Gitlab.
• Ability to use GitLab.

About the team

You will work closely with three designers. You will collaborate with the Group Product Manager, Engineering Director and UX Researcher to improve team communication and maintain excitement about the opportunities ahead. You can learn more about what our teams are working on by visiting our direction page:

• Plan

About the role

We're looking for a Senior UX Researcher who brings rigour and curiosity to both product and marketing research. Someone who's as comfortable running foundational product studies as they are digging into brand perception, buyer mindsets, or how a marketing site actually works for the people using it.

This is strategic, high-visibility work — you'll partner with Product Design, Product Management, Brand, and Marketing to shape what we build and how we tell the world about it.

What makes this role unique:

• Work across both brand and product research, with real influence on each
• Research enterprise developer tools and DevOps workflows — including AI-powered features built for developers
• Fast-paced environment where research directly influences design and business decisions
• Be part of a team of talented, experienced researchers who genuinely invest in each other's growth

What you'll do

• Lead foundational, problem validation, and strategic research projects across your assigned product areas and beyond
• Drive both brand and product research — including buyer persona development, brand perception studies, and digital experience research — that directly informs positioning and messaging
• Be the expert on the users within your area of coverage: their behaviours, pain points, workflows, and goals
• Make connections across research initiatives, surfacing macro insights that no single study could reveal on its own
• Build trusted relationships with Product Design, Product Management, Brand, and Marketing counterparts, guiding them to the right research approach
• Advocate for and socialise actionable insights in a clear and compelling way that increases empathy across the organisation
• Independently drive research prioritisation across stage groups, balancing impact, product direction, and company objectives
• Mentor other researchers and actively shape how the Experience Research team works, through process iteration, documentation, and peer reviews

What you'll bring

• Empathetic, curious and open-minded
• Deep mixed-methods research experience across qualitative and quantitative methods
• A track record in both product research and marketing or brand research
• The ability to guide stakeholders — including senior ones — toward the right approach, even when they arrive with a firm opinion
• Strong instincts for prioritisation across multiple stakeholder groups in a fast-moving environment
• Clear, compelling communication that makes findings land with product, brand, and marketing audiences
• Experience working in a highly iterative, fast-paced environment, with the ability to pivot with sudden changes in direction
• Demonstrated ability to work effectively in a fully remote, globally distributed team — with strong async communication habits
• Self-motivated and self-managing, with strong organisational skills
• Ability to ramp up to a highly technical domain quickly
• Share our values, and work in accordance with those values
• Able to conduct research in a fully remote setting and use GitLab as part of your daily workflow
• Experience working on AI products, particularly for enterprise dev tooling, is a plus
• Experience working on enterprise and/or developer tooling products is a plus

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

What you’ll achieve

As a Principal Software Engineer, you will be responsible for designing, building, and delivering complex software systems while setting technical direction for sophisticated systems.

You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi’s platform offering.

Our Tech Stack: .Net, AWS, ReactJS

- Location: Hybrid, Exeter or Remote, UK

Essential Requirements 

• Highly experienced with OOP, Java, C# and ASP.NET Core
  
  
• Highly experienced with TypeScript and React-based frontend UIs and single page applications
  
  
• Highly experienced with CI/CD development scenarios, e.g., Bitbucket Pipelines, GitHub Actions
  
  
• Experience with AWS ECS/EKS, RDS, KMS for at scale api driven applications
  
  
• Highly experienced with Git version control and distributed version control providers, e.g., Bitbucket, GitHub, GitLab
  
  
• Highly experienced with writing and running containerized software, e.g., using Docker, Podman, etc.
  
  
• Very comfortable with both Windows and Linux development environments and working between them
  
  
• Experienced with Linux development, including writing Bash scripts

#LI-DF1
#LI-LM1

An overview of this role

This position is 100% remote and will be based in the UK, Ireland, Germany, the Netherlands

GitLab is looking for an enthusiastic and strategic Sales Development Representative (SDR), to join our growing Revenue Marketing team. As a SDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you'll do

• Effectively manage inbound lead flow
• Conduct high-level discovery conversations in target accounts
• Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets
• Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
• Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
• Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io
• Manage, track, and report on all activities and results using Salesforce
• Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager
• Act as a mentor for new SDR hires in helping them navigate their key accounts

What you'll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills
• A self-starter with a track record of successful, credible achievements
• You share our values, and work in accordance with those values
• Knowledge of business process, roles, and organizational structure
• Determined personality with a desire to grow and win
• Passionate about being a part of GitLab’s journey
• Proficient in using Salesforce
• Previous tech industry experience or experience in sales development, marketing and/or sales is a plus
• Eagerness to grow professionally with best-in-class onboarding program, support across the business and eligibility for promotion into an outbound role after 12 months as a successful SDR
• Globally we require excellent written and spoken English which is our company language

An overview of this role

This position is 100% remote and will be based in the United Kingdom, Netherlands, Germany, or Ireland.

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

• Prior experience prospecting into the Nordics region is required; fluency in Swedish is a strong plus
• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Meet or exceed daily, weekly, and monthly KPIs
• Proven experience taking initiative and independently driving projects or activities through to successful outcomes
• Alignment with our values and working in accordance with those values
• Knowledge of business process, roles, and organizational structure
• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
• Passion about being a part of GitLab's journey
• Proficiency in using Salesforce and LinkedIn Sales Navigator
• Previous tech industry experience or experience in sales development, marketing, or sales is a plus
• Proficiency in English, our company language, is required for effective communication

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.

An overview of this role

This position is 100% remote and will be based in the UK, Ireland, Germany, the Netherlands.

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Generate New Logo opportunities and Growth opportunities on existing customer accounts.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills.
• Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
• Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
• Alignment with our values and working in accordance with those values.
• Knowledge of business process, roles, and organizational structure.
• Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
• Proficiency in English, our company language, is required for effective communication.
• Previous tech industry experience or experience in sales development, marketing, or sales is a plus.

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.

An overview of this role

GitLab is seeking a Principal Engineer to set technical direction for our most critical infrastructure platforms. This role operates at organizational scale, owning architecture, solving complex systems problems, and driving initiatives that shape how GitLab grows, performs, and remains reliable.

As a Principal Engineer, you will serve as a technical authority and force multiplier, leading architectural decisions across distributed and cloud-native systems to translate business strategy into durable technical direction. Spanning multiple teams and domains, you will bring clarity to ambiguity, raise engineering standards, and mentor senior talent while remaining accountable for real production outcomes. This is a hands-on, high-impact role for leaders who drive success through influence and shape the foundational platforms that the entire organization depends on.

Organizational Focus Areas

Principal Engineers at GitLab drive strategy across our most critical infrastructure and delivery groups. Role placement across the following tracks is determined by business need and organizational priority.

Group Tenant Scale (GTS)

This track builds GitLab’s next generation, multi-tenant, horizontally scalable, and resilient SaaS platform. You will architect the foundations that enable other engineering teams to build upon this platform and drive convergence among GitLab’s various platforms..

• Core Focus: Lead the design and evolution of projects that enable our distributed, multi-tenant SaaS transformation, including Cells, Organizations, and OrgMover.
• Distributed Architecture: Architect for zero downtime, transparent relocation, and application hardening in a massive distributed environment.
• Strategic Decisions: Guide architecture decisions with availability, reliability, resiliency, performance, and cost in mind.

GitLab Delivery 

The GitLab Delivery track focuses on enhancing the reliability, efficiency, and speed of GitLab’s end-to-end software delivery across all platforms and offerings.

• Core Focus: Lead the platform strategy spanning Developer Experience, CI infrastructure, packaging, and release delivery across SaaS, Self-Managed, and Dedicated.
• Developer Experience: Treat GitLab engineers as customers, building self-service tooling, testing infrastructure, and paved paths that increase velocity while maintaining quality.
• Delivery at Scale: Architect reliable, automated pipelines that streamline how GitLab is packaged, released, and deployed across all platforms and offerings.

What You'll Do

• Own and drive the architectural direction for critical infrastructure platforms that support GitLab at global scale.
• Lead the design and evolution of large platforms and distributed systems that are scalable, resilient, secure, and cost-efficient.
• Serve as the technical authority on complex initiatives, guiding decisions that impact multiple teams and product areas.
• Translate business and product strategy into long-term technical roadmaps and execution plans.
• Drive alignment across engineering, product, and leadership by clearly communicating tradeoffs and recommendations.
• Establish technical standards and architectural patterns that raise quality and consistency across the organization.
• Be accountable for production outcomes, including reliability, performance, and operational excellence.
• Mentor senior engineers and act as a force multiplier through influence rather than direct authority.
• Operate effectively in ambiguous problem spaces where both the problem and the solution need to be defined.

What You'll Bring

• Proven experience designing and evolving large-scale platforms or distributed systems in cloud-native environments.
• Strong proficiency in Golang and/or Ruby, with the ability to contribute to, review, and guide core architectural changes in production codebases.
• Strong architectural judgment, including the ability to balance scalability, reliability, performance, security, and cost.
• Experience owning platform-level technical decisions that impacted multiple teams or an entire engineering domain.
• Solid understanding of Kubernetes-based environments as a production platform, including how they influence system design, deployment models, reliability, and operational complexity.
• Experience being accountable for production systems, not just design recommendations.
• Ability to author and drive long-term technical strategy and multi-month roadmaps.
• Track record of leading through influence and shaping technical direction without direct authority.
• Comfort making high-impact technical decisions, including build vs buy vs partner tradeoffs.
• Strong communication skills, with the ability to explain complex technical concepts to engineers, leadership, and non-technical stakeholders.

About the team

The Principal Engineer role sits within GitLab’s Infrastructure Platforms organization, working across multiple teams to shape how our platform scales and operates. This group is responsible for some of GitLab’s most critical systems, including the multi-tenant SaaS platform, core delivery pipelines, and the underlying infrastructure that powers millions of users. As a Principal Engineer, you’ll define technical direction, guide architectural decisions, and ensure our platforms remain resilient, performant, and modern. The team operates fully remotely and collaborates asynchronously across time zones, grounded in GitLab’s values of transparency, autonomy, and open communication. You’ll help the organization tackle complex distributed systems challenges at scale while mentoring other engineers and building a culture focused on reliability, efficiency, and continuous improvement.

An overview of this role

As the first Engineering Manager embedded the Upstream Studios organization at GitLab, you'll lead a focused team of Engineers responsible for two foundational surfaces: the Pajamas Design System, which powers the coherence of the entire GitLab product, and docs.gitlab.com, the documentation platform serving millions of GitLab users and contributors worldwide. 

This is a rare opportunity to define what engineering leadership looks like inside a design organization. You’ll report to the Chief Design Officer and partner closely with Product Design, Technical Writing, Localization, Marketing, Product Management, and Engineering leaders across GitLab. Critically, the design system is a contribution-based, company-wide platform that engineers across the entire organization depend on and actively participate in. Building those partnerships and making it easier for engineers everywhere to contribute to Pajamas will be central to your success. 

You’ll be a hands-on technical leader and people manager in equal measure: guiding architecture decisions, shaping contribution workflows, and helping a small, high-impact team do some of the most leveraged work at GitLab.

What you'll do

• Lead, mentor,and grow a high-performing team of engineers, working across the Pajamas Design System and the GitLab documentation site.
• Define and build the engineering practice within Upstream Studios–this is a new function and you’ll have real influence over how it takes shape.
• Guide architecture and technical decisions for the design system (components, tokens, patterns) and the docs site (performance, reliability, infrastructure, localization).
• Help others across the organization understand the strategic value of a well-maintained design system and documentation platform.
• Advocates for engineering quality: technical debt, accessibility standards, customer issues, security, and platform reliability.
• Collaborate with Product Design and Technical Writing to translate design and content needs into scalable technical solutions

What you'll bring

• Experience leading infrastructure, platform, or development teams, with a track record of building high-performing, values-aligned teams.
• Deep expertise in design systems–including design tokens, component architecture, accessibility standards, and contribution models.
• Excellent technical background, including professional experience with Git, docs-as-code, Hugo, accessibility and building and maintaining a design system.
• Experience of building and supporting multi-lingual sites and localization workflows at scale.
• Professional experience with JavaScript (Vue.js) and familiarity with Elasticsearch, Ruby/Go, AI tools, and continuous integration and continuous deployment (CI/CD) practices.
• Strong expertise in running and scaling large, consumer-grade platforms, with a focus on reliability, security, performance, and scalability.
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems
• Comfort working in a highly agile, intensely iterative software development process.
• Passion for open source and developer tools, with a commitment to GitLab's values, inclusive culture, and high-performance expectations.

About the team

Upstream Studios is the full-stack experience organization for GitLab. We imagine it, we design it, we document it, we ship it—partnering across product, engineering, and marketing to deliver a continuous deployment of quality.

We integrate research, design, frontend engineering, documentation, and brand into a unified delivery pipeline, shaping how customers experience GitLab from first impression to final deployment. For more information on how we work, see the Upstream Studios section of the GitLab Handbook.

An overview of this role

As a Backend Engineer on the Secret Detection team, you'll help protect sensitive data by building the services, scanning workflows, and remediation paths that prevent leaked secrets from reaching production. Your work will contribute to the full secret management lifecycle, from push protection to pipeline-based scanning, validation, and auditability, so developers can move quickly without taking on avoidable security risk. This is a strong opportunity if you want to work on security features with clear customer impact, improve detection quality, and help teams act when credentials, API keys, or other secrets are exposed.

You'll focus on backend systems that power Secret Detection across GitLab's DevSecOps platform, working closely with product management and engineering peers in an async-first environment. In your first year, you'll contribute to core product capabilities, improve performance and result quality, and help shape technical direction through code reviews, RFCs, and proof of concepts.

Some examples of our projects:

• Prevent secret leaks in source code with GitLab Secret Push Protection
• Verify validity of secret detection findings

What you’ll do

• Guide the design and implementation of backend features for GitLab Secret Detection in Ruby on Rails, GraphQL, and Go, delivering capabilities that improve coverage, reliability, or response time for secret detection workflows.
• Build clean, well-tested, maintainable code that meets GitLab standards for reliability and performance, helping reduce regressions and maintain backend systems at scale.
• Partner with product management and engineering peers to deliver backend capabilities that improve detection, validation, remediation, and audit trail coverage across the secret management lifecycle.
• Improve detection quality by reducing false positives, strengthening secret validation workflows, and enabling faster, more effective remediation paths.
• Contribute to code reviews, RFCs, and proof-of-concept work that guide technical approaches across the Secret Detection category.
• Identify technical debt and operational inefficiencies, then propose and implement practical improvements.
• Diagnose performance and optimization issues in backend systems and implement improvements that increase efficiency, scalability, and service reliability.
• Work effectively in a globally distributed, async-first team while participating in planning, engineering discussions, and pairing when needed.

What you’ll bring

• Experience building backend applications and services using Ruby on Rails, with working knowledge of GraphQL and interest in backend-focused product development.
• Experience designing and delivering secure, maintainable systems that power production web applications at scale.
• Knowledge of security concepts, common vulnerabilities, mitigation techniques, and secure coding practices.
• Background developing or working with security tools or products, especially in areas related to code scanning or secret detection.
• Experience investigating performance issues and improving backend reliability, efficiency, and maintainability.
• Ability to work closely with cross-functional partners, including product, design, and technical writing, to deliver useful product outcomes.
• Communicate clearly in writing and in conversation, especially in remote, async-first environments with distributed teams.
• Bring transferable experience and a willingness to grow into parts of the security or Go stack.

About the team

The Secret Detection team owns GitLab's Secret Detection category, and we build the backend systems and related user workflows that help developers identify and mitigate exposed secrets as code is contributed. We work with the broader security product suite while maintaining focused investment in secret scanning quality, validation, remediation, and developer experience. Our work spans Rails and Go services, and we work primarily asynchronously across time zones as a globally distributed team. Current opportunities include expanding coverage across the secret management lifecycle and improving result quality across the findings our tools detect. For more on how we work, see the Team Handbook page.

The Role

Bottomline is looking for a Site Reliability Engineer with SecOps experience to grow with us in a Hybrid work environment out of our Theale, Reading UK office!

Candidates for this position must be authorized to work in the United Kingdom on a full-time basis for any employer without restriction.

Visa sponsorship will not be provided for this position.

The Site Reliability Engineer will work on many SecOps related tasks however this will not be their only focus!

We are looking for someone who is hands on and naturally steps into leadership — someone who learns fast, dives into complex topics, and takes ownership of the roadmap and outcomes across security and reliability.

You will harden our platforms and software supply chain, codify infrastructure, uplift observability, and improve 24×7 availability through automation. The role partners closely with application, platform, and security teams across regions and includes mentoring other engineers and leading cross-team initiatives to completion.

How you’ll contribute:

Strategy & Cross Team Ownership

• Shape and execute the SRE roadmap; author design docs; run design reviews; align stakeholders and timelines.
• Mentor engineers; drive knowledge sharing, transparent status/reporting, and continuous improvement. SecOps (including Vulnerability Management)
• Own the vulnerability lifecycle end to end: discovery, triage, risk-based prioritization, remediation, verification, and reporting.
• Operate and improve scanning across servers, containers, and images; maintain accurate in scope asset inventories.
• Plan/execute patch cycles for Linux and Windows; validate changes in lower environments; maintain rollbacks and change controls.
• Embed security in CI/CD (SAST/DAST, dependency scanning, SBOM + signing, policy checks); enforce minimum baseline policies for container images.
• Own certificates, keys, and secrets lifecycle with automated rotation and renewal.
• Partner with Security/GRC on policies, audits, evidence; document exceptions and time-bound risk acceptances.

SRE & Reliability

• Define SLOs/SLIs and manage error budgets; lead incident response and post incident improvements; coach on-call practice.
• Build and operate observability (metrics/logs/traces) using OTEL and Grafana; automate runbooks to reduce MTTR.
• Engineer resilient CI/CD (GitLab, Jenkins): progressive delivery, safe rollbacks, change validation, and release quality gates. Automation & Platform Engineering
• Design and maintain Terraform modules and configuration management (Puppet/Ansible); standardize platform baselines (OS, Kubernetes, middleware) and enforce policy-as-code.
• Consolidate and rationalize technical stacks to improve operational readiness and risk profiles. Stakeholders & Ways of Working
• Work with SRE engineers, and other Operation teams to schedule and deliver safe changes; partner with CISO; engage application teams for zero downtime or low risk deployments.
• Sharing ideas with the team and management to improve security and reliability
• Proposing new security tools, automation and processes
• Embracing new technologies and building business cases for their adoption

What will make you successful: 

• Fluent in English
• Systems: Strong Linux (RHEL/CentOS) and/or Windows Server administration in production environments.
• Vulnerability & Patch: Hands-on with scanners (e.g., Qualys/Defender VM) and patch orchestration; strong change control and rollback strategies.
• IaC & Config: Terraform; Ansible/Puppet (idempotent patterns); OS native patching (yum).
• CI/CD & Git: Working knowledge to embed scanning and compliance checks in pipelines (GitLab/Jenkins).
• Containers/K8s: Familiarity with Docker/Kubernetes and image scanning policies.
• Observability & SRE: Practical OTEL instrumentation and Grafana dashboards; SRE principles for availability and MTTR reduction.
• Security: Certificates, encryption standards, secure configuration baselines; secrets management.
• Scripting: Proficiency in Bash/PowerShell; working knowledge of Python or Go. Soft skills • Strong security and customer-service mindset
• Rigorous, methodical and risk-aware
• Recognized technical leadership and ownership
• Ability to remain calm and decisive under pressure
• Autonomous but able to work effectively within teams
• Excellent communication and stakeholder management skills

What We Offer: 

• Competitive salary and benefits package. 

• Opportunities for professional growth and advancement. 

• A collaborative and innovative work environment. 

• Flexible working arrangements. 

#LifeAtBottomline

#LI-DNI

The Role

Bottomline is looking for a Junior (Jr) Site Reliability Engineer to grow with us in a Hybrid work environment out of our Theale, Reading UK office!

Candidates for this position must be authorized to work in the United Kingdom on a full-time basis for any employer without restriction.

Visa sponsorship will not be provided for this position.

What You Will Do 

As a Junior Automation/Site Reliability Engineer, you will help automate day-to-day operations, customer onboarding/setup, and BAU activities for our managed file transfer (MFT) services and other core services. You will build scripts, pipelines and configuration-as-code under guidance from senior engineers, improve observability and reliability, and contribute to well-documented, repeatable processes.

How you’ll contribute:

• Build and maintain automation for operations and customer setup using scripting and configuration-as-code (e.g., Bash, Python, Golang, Powershell).
• Contribute to configuration management and infrastructure automation (e.g., Ansible, Puppet, Terraform).
• Develop and enhance CI/CD pipelines (e.g., GitLab) for service deployments and runbooks.
• Create and maintain runbooks and documentation for repeatable BAU activities and onboarding workflows.
• Enhance monitoring and alerting (Grafana/OTEL/Prometheus) to improve reliability and reduce manual toil.
• Collaborate with SRE/DevOps engineers and service teams to deliver small, incremental improvements.
• Follow security and compliance practices, including certificate handling and secrets management.
• Participate in incident response and post-incident reviews; propose automation to prevent recurrence.
• After ramp-up, participate in an on-call rotation with guidance and support. Customers & Operations
• Demonstrate a strong service mindset and clear communication with internal and external stakeholders.
• Meet commitments and SLAs by using automation to deliver consistent, high-quality outcomes.
• Replace manual, error-prone onboarding steps with automated workflows and templates.

What will make you successful: 

• Foundational system administration on Linux and/or Windows Server.
• Familiarity with infrastructure automation and configuration management (Terraform, Ansible/Puppet).
• Scripting ability in at least one language (Bash, Python, Golang, Powershell).
• Basic CI/CD concepts and tools in production environments.
• Understanding of observability fundamentals (metrics, logs, traces) and relevant tools (Grafana/OTEL).
• Basic networking and platform concepts (TCP/IP, DNS, certificates, virtualization, containers).
• Version control with Git and GitOps-friendly workflows.
• Clear written/verbal communication, eagerness to learn, and a collaborative mindset.

What We Offer: 

• Competitive salary and benefits package. 

• Opportunities for professional growth and advancement. 

• A collaborative and innovative work environment. 

• Flexible working arrangements. 

#LifeAtBottomline

#LI-DNI

You will act as a primary point of contact and the face of GitLab for our prospects and customers within the Public Sector in the UK

Key Role Purpose

To drive GitLab platform adoption across public sector organizations, orchestrating successful partner relationships and direct engagement, ensuring alignment with government digital transformation initiatives.

What You'll Do

• Lead GitLab platform enterprise sales across diverse public sector portfolio 
• Develop and execute multi-year account strategies using MEDDPICC methodology
• Build C-level relationships across government and private sector institutions
• Drive platform adoption through centers of excellence
• Manage complex procurement processes across government/public sector frameworks
• Create sector-specific value propositions and business cases

Territory Development & Scale

• Build and execute strategic territory plan across public sector segments
• Create scalable prospecting and account development strategies
• Implement repeatable sector plays and reference programs
• Manage resource allocation across complex account portfolio
• Drive territory growth through new logo acquisition and expansion
• Develop territory-specific partner ecosystems

Partner Ecosystem Management

• Drive revenue through strategic system integrators
• Develop relationships with regional service providers
• Coordinate with cloud provider partnerships (AWS, Azure, GCP)
• Enable managed service provider success
• Lead joint account planning and execution
• Create scalable partner enablement programs

What You'll Bring

• Proven UK public sector software sales experience
• Deep understanding of public sector digital transformation initiatives
• Experience with government framework procurement
• Multi-stakeholder engagement in complex organizations

Technical Ecosystem Knowledge

• DevSecOps platform or a similar type of complex technology sales experience
• Understanding of complementary technologies

Sales Methodology & Process

• MEDDPICC methodology mastery and implementation
• Complex deal management experience
• Territory planning and scaling expertise
• Partner orchestration capability
• Proven forecast accuracy using MEDDPICC scoring
• Track record of complex deal closure
• Experience building territories from ground up
• Willingness to travel 
• Experience with open source solutions
• Strong presentation and negotiation skills
• Demonstrable territory management tool proficiency
• Track record of building scalable territory models

As a Staff Backend Engineer in the Developer Experience group, you’ll work cross-functionally to help us identify and improve the engineering experience across GitLab’s internal engineering teams. We’re at a pivotal time in transforming our testing approach and development experience to enable engineers to deliver high-quality code efficiently and with confidence. 

Developer Experience currently has six, globally distributed teams of Backend Engineers and Software Engineers in Test. This role will work across the entire group to help us identify and remove the biggest points of friction that affect development at GitLab. Expect to split your time between hands-on coding in Ruby and Go, designing scalable solutions and helping every team deliver.  You’ll be instrumental in shaping our engineering culture across GitLab.  

This is a highly visible role with strong company-wide support. You’ll be instrumental in shifting our culture and practices toward a cohesive Developer Experience Platform strategy—backed by buy-in and appetite for change.

Some examples of our projects

• Identifying and removing the source of flakiness in our tests pipelines
• Introducing comprehensive test coverage reporting to guide our decisions about what and when to test
• Standardizing logging libraries and documentation to make it easy for all features and components to provide consistent logs
• Providing stable, configurable development environments 

What You’ll Do

• Drive Technical Excellence Across Teams: Provide hands-on engineering contributions and technical leadership across six Developer Experience teams, jumping in to unblock critical work or accelerate high-impact initiatives
• Champion Engineering Needs: Partner with engineering teams across GitLab to identify pain points, gather feedback, and translate day-to-day frustrations into actionable improvements for the Developer Experience roadmap
• Transform Testing at Scale: Help us modernize our testing to support GitLab's growth—ensuring engineers have fast, reliable tools that catch issues early without slowing them down
• Optimize CI/CD Pipelines: Reduce merge and CI friction by building workflows that deliver fast, actionable feedback—helping engineers iterate confidently and ship faster
• Break Down Systemic Bottlenecks: Collaborate with Platform, Product, and Infrastructure teams to identify and eliminate the architectural and process friction that slows down development
• Shape Engineering Culture: Foster a culture of continuous learning, inclusion, and improvement—where great developer experience is a shared value across the organization

What You’ll Bring

• Deep experience with developer tooling, DevEx strategies, and testing frameworks at scale
• Experience leading platform or transformation initiatives across multiple teams
• Proven ability to influence without authority and collaborate across functions
• Familiarity with DevOps workflows and CI/CD pipelines
• Strong written and verbal communication skills in a remote-first environment
• A product mindset with a passion for empowering developers
• Alignment with GitLab values, especially collaboration, iteration, and transparency

An overview of this role

You'll join GitLab's Software Supply Chain Security stage as the Staff Engineer, Secrets Management, providing technical leadership for GitLab's strategic investment in integrated secrets management. You'll set the technical direction for GitLab Secrets Manager, our OpenBao-powered solution that helps customers securely store, distribute, and manage the lifecycle of secrets used across CI/CD pipelines. This role sits at the intersection of the GitLab platform and the OpenBao open source project: you'll drive architecture decisions for multi-tenant secrets management at scale, guide integration into GitLab, and contribute upstream so we can deliver capabilities customers can trust.

In your first year, your success will look like a clear, scalable architecture for GitLab Secrets Manager, reliable performance that meets GitLab.com needs in partnership with Infrastructure teams, and strong cross-team alignment across Pipeline Security, Authentication, and Platform. You'll also represent GitLab in OpenBao's governance and technical discussions, helping ensure our product direction and upstream contributions reinforce each other.

How we interview

Our process includes technical interviews and stakeholder conversations focused on how you partner across functions and drive alignment.

You should expect questions about how you collaborate with cross-functional partners and communicate tradeoffs in ambiguous, high-impact work.

What you'll do

• Lead the technical strategy for GitLab Secrets Manager, setting architecture direction for secure, multi-tenant secrets management at scale.
• Own the integration between GitLab and OpenBao, including namespaces, authentication mechanisms, and policy management.
• Collaborate with Pipeline Security, Authentication, and Platform teams to propose, review, and deliver cross-team secrets management improvements.
• Partner with GitLab.com Infrastructure teams to ensure secrets management meets reliability, performance, and operational requirements.
• Represent GitLab in the OpenBao open source project by contributing features upstream, participating in technical steering discussions, and maintaining strong technical credibility.
• Mentor and advise engineers on secrets management, cryptographic systems, and secure architecture patterns, raising the quality and consistency of designs and implementations.
• Interface with engineering managers and senior leadership to scope initiatives, clarify tradeoffs, and unblock delivery across teams.
• Engage with customers and external stakeholders to understand real-world needs and communicate GitLab's secrets management capabilities and roadmap direction.

What you'll bring

• Experience designing and operating secrets management systems (for example, HashiCorp Vault, OpenBao, or cloud-native offerings), including secure storage, access control, and audit logging.
• Ability to lead architecture decisions for resilient, multi-tenant services that handle secrets operations at scale, including high availability and cluster management patterns.
• Working knowledge of cryptographic and key management concepts, such as encryption in transit and at rest, key derivation, and hardware security module (HSM) or PKCS#11 integrations.
• Experience implementing authentication and authorization integrations, such as JSON Web Token (JWT) or OpenID Connect (OIDC), mutual Transport Layer Security (mTLS), and certificate-based authentication.
• Proficiency building product integrations in Go (within the OpenBao or Vault ecosystem) and Ruby on Rails for GitLab platform integration.
• Experience contributing to open source projects and working effectively with distributed governance, balancing upstream needs with product requirements.
• Demonstrated ability to operate with high autonomy, drive strategy, and serve as a trusted partner to senior leaders (including constructively challenging assumptions and tradeoffs).
• Strong communication and collaboration skills to influence across teams and levels, including mentoring engineers and working in a fully remote, asynchronous environment.

About the team

The Secrets Management team sits within the Pipeline Security group in GitLab's Software Supply Chain Security stage. We own GitLab Secrets Manager, an OpenBao-powered capability that helps teams securely store, distribute, and manage the lifecycle of secrets used across continuous integration and continuous delivery (CI/CD) pipelines. The team works closely with Authentication, Authorization, Compliance, and Platform counterparts to deliver secure defaults, reliable operations for GitLab.com, and product-grade integration between GitLab and OpenBao (including namespaces, authentication, and policy management). Our core challenge is building multi-tenant secrets management at scale while balancing upstream open source collaboration with the needs of GitLab customers.

An overview of this role

The Customer Success Engineer (CSE) role provides deep subject matter expertise on GitLab technical and product solutions and best practices. CSEs provide customers with technical guidance, go in-depth on use case implementation, and demonstrate the value of GitLab product capabilities.

The Senior CSE reports to the Manager/Senior Manager, CSE.

What You’ll Do  

• Engage with customers, via Zoom calls and emails, in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance
• Providing technical, architectural and best practice guidance
• Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion
• Align with Account Executives and Renewals Managers to provide customer-facing subject matter expertise based on the customer’s business objectives
• Focus on solution-based programs that are customized to fit an individual customer’s needs
• Develop and collaborate on customer workshops, demos, and other enablement
• Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners
• Continuously improve professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others
• Contributes to our docs, YouTube channel, and other enablement programs such as the Digital Journey

What You’ll Bring 

• Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth customer guidance and enablement
• Proficiency using DevSecOps tools or highly technical tooling in adjacent fields
• Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes, including large enterprise organizations
• Technical experience in development or systems engineering
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Have demonstrated the ability to become a trusted technical advisor to customer and business leaders
• Exceptional verbal, presentation, and written communication skills
• Excellent time management and ability to work with several different teams at any given time
• Fluent German

An overview of this role

As a Staff Backend Engineer (Python) on the Duo Chat team in AI Engineering, you'll lead the backend architecture that powers GitLab Duo Chat across the GitLab DevSecOps platform. You'll solve hard problems in building reliable, secure, and scalable AI-powered chat workflows so customers can plan, write, review, and secure code faster, with confidence. This is a hands-on technical leadership role where you'll set direction for how we integrate and evolve large language model providers (including Google Vertex AI) across Ruby on Rails and Python services, raise the bar on observability and testing, and guide the team through ambiguous, high-impact technical decisions. Over your first year, you'll be expected to drive key architectural choices, reduce technical debt that slows iteration, and help the team ship durable improvements to response quality, reliability, and maintainability.

Some examples of our projects:

• Integrate new generative AI models and providers into GitLab Duo Chat to expand capabilities and improve response quality
• Improve debugging, observability, and test coverage for AI-powered chat workflows to increase reliability at scale

What you'll do

• Define the technical architecture and technical roadmap for the Duo Chat group, aligning backend execution with product direction and engineering priorities
• Solve the highest-scope and most ambiguous backend problems, delivering secure, well-tested, performant solutions with minimal guidance
• Integrate and extend generative AI capabilities in GitLab Duo Chat, including large language models (LLMs) and providers such as Google Vertex AI
• Develop, ship, and maintain backend features across Python and Ruby on Rails services that power Duo Chat experiences across the GitLab platform
• Design, implement, and review GraphQL application programming interface (API) contracts and supporting backend logic to ensure reliability, scalability, and clear frontend integrations
• Improve observability, debugging workflows, and incident readiness by strengthening logging, tracing, and production troubleshooting practices
• Drive code quality and long-term maintainability by setting internal standards, leading code reviews, and identifying and reducing technical debt
• Mentor engineers across the team and participate in Tier 2 on-call rotations, contributing to root cause analysis and follow-up improvements to resiliency and testing (including RSpec)

What you'll bring

• Production experience building and operating backend services in Python, including background jobs, APIs, and data models
• Ability to define and evolve technical architecture by weighing trade-offs, selecting patterns and tools, and setting a clear technical direction for others to follow
• Experience setting and driving a technical roadmap in partnership with product and engineering stakeholders
• Proficiency designing and maintaining REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility
• Hands-on experience integrating large language models into applications, including prompt design and building features powered by generative AI
• Strong SQL skills and experience working with relational databases such as PostgreSQL, including efficient queries and data modeling
• Experience mentoring engineers through code review, architectural guidance, and shared standards, and communicating complex technical decisions in a clear, async-first way
• Comfort contributing in a mature codebase across Python and Ruby on Rails, with openness to learning and applying transferable skills from related technologies or domains

About the team

The Duo Chat team sits within GitLab's AI Engineering organization and is responsible for building and evolving GitLab Duo Chat, the AI-powered chat experience embedded across the GitLab DevSecOps platform. You'll work with a small, cross-functional group of backend, frontend, and AI specialists who collaborate asynchronously across time zones, using GitLab issues, merge requests, and documentation as the primary way of working. The team focuses on integrating and scaling generative AI capabilities (including providers like Google Vertex AI), improving reliability and performance, and strengthening debugging, observability, and testing workflows so customers can safely use AI to plan, write, review, and secure their code across GitLab.

About the Role

As a Staff Product Designer, you’ll lead design for cross-cutting platform experiences–the foundational elements that touch every workflow regardless of stage. This role requires deep collaboration; every decision ripples across the product. You’ll partner closely with Product Management, Engineering, and designers cross stages to translate ambiguity into clear direction, define solutions, and ship work that meaningfully improves the experience for developers and DevSecOps teams.

This role will be project based, starting with Knowledge Graph, and solving persistent problems that span organizational boundaries and require a holistic view of the product. Along the way, you’ll share knowledge, contribute to our Pajamas Design System, and mentor other designers. Staff designers are key culture carriers who model collaboration, iterative ways of working while pushing the bar on craft.

What You’ll Do

• Lead design on platform experience – Drive the end-to-end design process for cross-cutting features and workflows that impact users across the product. Define both tactical deliverables that solve immediate user problems and strategic outputs that connect to longer-term platform vision.
• Partner cross-functionally – Coordinate across multiple groups to align on platform-level experiences. Work closely with Product Managers and Engineering Managers to shape priorities, scope MVCs, and ensure design intent is maintained through development.
• Elevate craft and quality – Demonstrate excellence in interaction design, visual design, and systems thinking. Raise the quality bar through thoughtful feedback in design reviews and by modeling high standards in your own work.
• Contribute to the design system – Actively contribute to Pajamas by identifying reusable patterns, proposing new components, and ensuring your group’s work extends and adheres to system standards.
• Mentor and support others – Coach Product Designers and Senior Product Designers through pairing, design critiques, and knowledge sharing. Help onboard new team members and contribute to a collective team culture.
• Ground work in research – Conduct usability studies, competitor evaluations, and formative research. Collaborate with UX Research on problem validation and incorporate insights to fulfill user and business needs.

What You’ll Bring

• Demonstrated ability to lead design on complex, ambiguous projects that require significant cross-functional collaboration
• Strong portfolio showing end-to-end product design work, from problem framing through shipped solutions
• Experience mentoring designers and elevating team craft
• Proficiency with Figma and prototyping tools
• Excellent communication skills–ability to present work, articulate rationale, and facilitate alignment
• Experience collaborating closely with Product Management and Engineering
• Systems thinking and experience contributing to or working with design systems
• Familiarity with developer tools, DevSecOps, or technical B2B products is a plus
• Experience working in remote, distributed teams

An overview of this role

As a Staff Technical Program Manager at GitLab, you'll drive some of our most important cross-functional portfolios and programs across the engineering organization. This role sits at the center of complex, cross-team work spanning multiple functions, where success comes from creating clarity, managing cross-functional coordination, and helping teams deliver meaningful outcomes over multiple quarters. You'll partner closely with engineering and product organizations to move high-priority initiatives forward, especially in areas where scope is broad, stakeholders are many, and the path ahead isn't fully defined.

This is a role for someone who can work comfortably in ambiguity while still bringing structure, momentum, and accountability to large programs. You'll operate with strong judgment and latitude, helping key stakeholders make informed choices, surfacing risks early, and keeping execution aligned to business goals. At GitLab, this role has grown in strategic importance, and you'll directly influence priorities and decisions across organizational boundaries while advancing programs that shape how our teams build and scale the platform.

Some examples of our projects:

• Driving portfolio-level planning and execution for high-priority engineering programs across research and development
• Coordinating multi-quarter initiatives that require alignment across engineering, product, and partner teams such as Monetization, Fulfillment, Utilization, and Legal

What you’ll do

• Lead the planning, execution, and delivery of high-priority, cross-functional programs across GitLab's engineering organization.
• Operate at the portfolio level to identify dependencies, track progress, manage risk, and help teams deliver against defined objectives, milestones, and measurable outcomes over multiple quarters.
• Partner directly with Engineering Directors, Vice Presidents, Product leadership, and technical leaders to align on priorities, program goals, trade-offs, and execution plans.
• Create structure in ambiguous spaces by defining program frameworks, decision points, operating cadences, and communication plans that help teams move forward.
• Translate technical architecture discussions, infrastructure considerations, and system dependencies into clear program plans that teams can execute against.
• Drive stakeholder coordination across organizational boundaries, including collaboration with teams such as Monetization, Fulfillment, Utilization, Legal, and senior individual contributors across engineering stages.
• Communicate program status, risks, and decisions clearly to senior stakeholders and executive audiences, with a focus on concise updates and actionable next steps.
• Strengthen how programs are run by improving planning practices, supporting outcome-oriented execution, and helping the teams you support work more effectively at scale.

What you’ll bring

• Proven technical program management experience, including operating at the Staff or Senior Staff level.
• Proven success leading large, complex, cross-functional programs in a fast-paced, distributed engineering environment.
• Strong technical fluency, with the ability to engage credibly with engineers and architects on topics such as continuous integration and continuous delivery (CI/CD), cloud infrastructure, application programming interfaces (APIs), and distributed systems.
• Exceptional stakeholder management skills and strong written and verbal communication, especially when working with senior engineering and product leaders.
• Comfort using program and project management tools such as GitLab, Jira, or similar platforms to manage execution and visibility.
• Ability to read technical discussions, identify dependencies and risks, and turn complex inputs into practical plans, milestones, and decisions.
• Demonstrated ability to take ownership of complex programs, ask thoughtful questions, make sound decisions, collaborate constructively across teams, and move work forward in ambiguous environments.

About the team

The Technical Program Management team helps GitLab deliver complex work across research and development by bringing focus, coordination, and execution discipline to programs that span multiple teams. We partner closely with engineering and product leaders to support initiatives that are too broad or interdependent to be solved within a single function. The work is high visibility and high impact, and it plays an important role in helping GitLab scale how we plan, prioritize, and deliver.

You'll join a small team that works in an all-remote, async-first environment and values direct communication, trust, and shared ownership. We're collaborative and outcomes-focused, with space for autonomy in how work gets done. You'll work alongside other technical program managers and build strong partnerships with leaders across engineering and product, while helping connect efforts across business-critical areas. We support one another by sharing context early, flagging risks quickly, and staying focused on practical progress over perfect process.

This role is based out of UK, Netherlands, France, Germany or Ireland

An overview of this role

As an Account Executive, you'll be the primary connection between GitLab and customers based in Greece selling into organizations of up to 2,000 team members to help them adopt and expand the world's most comprehensive AI-powered DevSecOps platform. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. You'll report to a Regional Sales Director and partner closely with business development, marketing, and technical teams. You'll run the full sales process: shape the customer's journey, document buying criteria and processes, keep the pipeline accurate and evidence-based, and share root-cause insights on wins and losses. In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.

What you’ll do

• Report to a Regional Sales Director and own a broad book of businesses, from new prospects to growing existing accounts across Greece
• Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close.
• Support prospects by clearly articulating GitLab's DevSecOps value proposition and aligning it to customer business outcomes.
• Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
• Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.
• Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.
• Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.
• Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.

What you’ll bring

• Proven success in software sales, ideally in a mid-market or enterprise context, managing a varied book of business.
• Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
• Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
• Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
• Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
• Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
• Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
• Alignment with GitLab's values, an interest in contributing from diverse or transferable sales backgrounds, and willingness to travel in line with company policy.

About the team

The sales team works with growing organizations across their software delivery lifecycle as they modernize how they deliver software with GitLab. You'll join a distributed group of account executives, sales managers, and business development team members who collaborate asynchronously across regions. As a team, we run an efficient, transparent sales process and share what works in our sales handbook. We focus on opportunities like supporting customers through toolchain consolidation and driving platform adoption, and we continually refine how we sell and support GitLab based on what we learn.

CX Services Program Manager

Product Domain  |  Premium · Ultimate · DAP & AI Adoption

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.

An overview of this role

As a CX Services Program Manager on the CX Services Portfolio team, you will own the complete customer journey for one of GitLab core product areas — Premium, Ultimate, or the GitLab Duo Agent Platform (DAP). That means owning the customer journey from how we guide customers from their first touchpoint all the way through deep platform adoption, paying careful attention to how we serve customers across every service capacity: scaled and digital motions (free resources, community, self-serve), Customer Success Tiers, Professional Services engagements, and Education and Training offerings. You will design, manage, and enable the services that move customers forward at every stage of that journey.

This is a role that sits at the intersection of product thinking, service design, and cross-functional influence. You do not deliver customer engagements — you build the offerings, frameworks, and enablement that allow GitLab PS, CS, and AE teams to do so at scale. You will act as the product manager for your product area tooling and collaborate on requirements with the CX Engineering Platform team, helping shape the CX Services Roadmap.

We expect everyone on this team to work with an AI-forward mindset — and we mean that in two directions. First, you will use AI actively in your own daily work: synthesizing research, drafting offer frameworks, writing requirements, and building enablement materials faster than would otherwise be possible. We are not looking for people who are curious about AI in theory. We want people who are already inside it — who have developed opinions about which tools work best for which tasks and can point to specific workflow changes that have made a real difference. Second, because we are designing services to help enterprise customers adopt AI at scale, the best people for these roles are the ones who understand that transformation firsthand.

You will partner with stakeholders at every level of the organization — from individual contributors in the field who deliver your services day-to-day, through to a cross-functional group of leaders shaping the CX Services Roadmap. The ability to communicate clearly and credibly across that full range is as important as the ability to design a great service.

This role reports to the Sr. Manager, CX Services Team.

What you'll do

• Own the end-to-end service portfolio for your assigned product area — offer design, pricing, BOM standards, lifecycle management, field enablement, and sunset decisions
• Map and continuously refine the complete customer journey for your product area, defining how customers are guided across scaled digital motions, Customer Success Tiers, Professional Services, and Education and Training
• Define measurable customer outcomes and value anchors for each offering, ensuring every service can clearly articulate what success looks like and how it is verified
• Act as product manager for your product area tooling requirements into the CX Engineering Platform team — writing requirements, reviewing prototypes, managing a backlog, and conducting UAT
• Partner with PS Engineers, Customer Success, Project Managers, and Solution Architects to gather field input and translate it into refined or net-new service offerings
• Build and maintain relationships with stakeholders across the full organizational range — from PSEs and CSMs who deliver your services in the field, through to VP-level PS and CS leadership and C-suite executives
• Collaborate with your peers across the CX Services Portfolio team to design consistent customer experiences and ensure services are properly sequenced across the customer lifecycle
• Create and maintain field enablement materials — playbooks, objection handling guides, Highspot pages, talk tracks, and training sessions — for CSMs, CSAs, PSEs, and AEs
• Use AI tools actively in your daily workflow to accelerate research, drafting, synthesis, and requirement writing — and contribute what you learn to the team shared AI practice
• Track service performance data including utilization rates, margin, and customer outcome achievement, and use insights to drive continuous portfolio improvement

What you'll bring

• 7+ years of experience in professional services, customer success, solutions architecture, or product management at a SaaS company
• Demonstrated experience designing or managing service offerings — not just delivering them. You have written a scope of work, defined pricing, and built a delivery kit
• Strong understanding of DevOps, application development, SDLC, or security domains — you do not need GitLab product knowledge on day one, but you need the technical foundation to develop it quickly
• Technical depth sufficient to design credible services. You do not need to have delivered these engagements yourself, but you need to understand them well enough that the practitioners who do will trust your judgment
• Deep familiarity with AI/ML engineering workflows, LLM capabilities, and agentic systems — and the organizational change management required for enterprise AI adoption
• A demonstrated AI-forward working style — you actively use agentic coding and AI tools as part of your daily workflow. You have formed opinions about how these tools change the way you work, and you can walk us through a specific workflow you have built or discovered that materially changed your output quality or speed
• Proven ability to build trust and communicate effectively across the full stakeholder range — individual contributors, managers, directors, VPs, and C-suite — in a remote, async-first environment
• Commercial acumen: fluency in how professional services and subscription services are priced, packaged, and sold in an enterprise context
• Strong written communication skills: you can produce crisp executive summaries, clear requirements, and field-ready enablement materials without extensive editing

About the team

The CX Services Portfolio team sits within CX Engineering at GitLab. We are responsible for designing, enabling, and optimizing the service offerings that help customers achieve business outcomes across GitLab three modernization journeys: AI, Security, and DevOps. We do not deliver customer engagements directly — we build the frameworks, offerings, and enablement that allow our CSM, CSA, PSE, and AE teams to do so at scale. We work in close partnership with the CX Engineering Platform team, for whom we act as product managers, and with delivery organizations across Professional Services, Customer Success, and Education Services.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Hiring process

• TEXT

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Enablement Lead (EMEA) 

United Kingdom (Remote)

This role reports to the Vice President, Enablement & AI Strategy.

Responsibilities

• Develop and lead the successful execution of sales enablement programs to ensure internal and external EMEA customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution.
• Partner with field leadership across the EMEA region to identify needs, build out plans, and tailor/deliver content, customized to the nuances of the specific teams/markets.
• Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the EMEA region.
• Collaborate with the enablement content and operations teams, along with other SMEs to identify and develop core sales training and enablement curriculum, customized for the EMEA region, for various internal and external audiences.
• Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
• Leverage Salesforce, Cornerstone, Gong, and other tools to deliver training to EMEA and educate them on how to use specific tools in the region.
• Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness in EMEA.
• Measure and report on the effectiveness of sales enablement investments and the programs conducted.
• Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery.

Requirements

• Demonstrated progressive experience in a software sales or sales enablement role.
• Ability to continuously meet due dates and execute on projects with positive impact from stakeholders.
• Experience building relationships with sales leaders and their teams.
• Software sales or sales enablement experience, preferably with expertise in DevOps and/or Open Source.
• Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
• Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans.
• Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
• Strong ability to interact and influence effectively with field sales professionals and management.
• Exceptional written/verbal communication and presentation skills.
• Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration.
• Ability to thrive in a fast-paced, unpredictable environment.
• Ability to use GitLab

Aligns with GitLab Values

Additional details about our process can be found on our hiring page.

Senior Professional Services, Engagement Manager - - EMEA

An overview of this role

As a Senior Professional Services Engagement Manager focused on EMEA, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. 

Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives.  In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.

Some examples of our projects

• Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
• Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work

What you'll do

• Build trusted advisor relationships with division chiefs, program managers, and technical leaders 
• Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
• Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
• Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
• Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
• Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements 
• Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
• Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
• Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
• Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
• Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
• Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
• Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
• Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
• Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.

What you'll bring

• Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
• Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
• Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
• Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
• Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
• Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
• Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.

The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the Professional Services Engagement Management handbook page.

An overview of this role

As the Engineering Manager, Software Supply Chain Security: Pipeline Security, you’ll lead a team that makes GitLab CI pipelines more secure and trustworthy for thousands of organizations. You’ll guide the design and delivery of Software Supply Chain Security features, with a primary focus on CI job artifact security. This includes implementing the SLSA (Supply-chain Levels for Software Artifacts) framework in GitLab CI/CD and integrating related capabilities like SBOM, software composition analysis, and vulnerability management. You’ll treat your team as your product, safeguarding team health, hiring and developing a high-performing group of engineers, and collaborating closely with Product Management and Security to deliver on roadmap commitments. Together, you’ll improve how users protect their software supply chains in their first year and beyond.

Some examples of our projects:

• Developing a native secrets management system for GitLab CI pipelines
• Implementing SLSA Level 3 compliance features for CI job artifacts

What you’ll do

• Lead a team of engineers building Software Supply Chain Security features with a focus on CI job artifact security.
• Guide the design and implementation of SLSA (Supply-chain Levels for Software Artifacts) compliance within GitLab CI/CD pipelines.
• Collaborate with Product Managers to define, prioritize, and deliver the roadmap for supply chain security capabilities.
• Partner with Security team members to ensure new and existing features meet GitLab’s security standards and align with best practices.
• Stay current with software supply chain security standards and tools, including SLSA, SBOM, software composition analysis, and vulnerability management. Translate what you learn into actionable product improvements.
• Educate and advocate for supply chain security best practices across engineering teams to drive adoption of secure patterns in CI pipelines.
• Represent the Pipeline Security team in cross-functional initiatives and, when appropriate, in external industry forums focused on software supply chain security.
• Drive continuous improvement in team health, delivery predictability, and documentation quality for pipeline and supply chain security features.

What you’ll bring

• Experience leading and developing engineering teams, with a focus on building secure, reliable product features.
• Practical knowledge of software supply chain security concepts, tools, and industry standards.
• Understanding of the SLSA (Supply-chain Levels for Software Artifacts) framework and how to apply it in CI/CD pipelines.
• Familiarity with software artifact provenance, attestation, and verification techniques.
• Knowledge of secure software development practices, including container security, software composition analysis, and vulnerability management.
• Experience working with CI/CD systems and their security considerations.
• Ability to collaborate effectively with product management, security, and other cross-functional partners, and to advocate for supply chain security best practices.
• Openness to learning new technologies and approaches, with transferable skills from related security, infrastructure, or software engineering domains.

About the team

Our Pipeline Security team is a globally distributed group of engineers who collaborate asynchronously across time zones. We're focused on building Software Supply Chain Security features into the core GitLab platform, with current priorities including native secrets management for CI pipelines, artifact provenance and verification, and achieving SLSA Level 3 compliance. We partner closely with Product, Security, and other stage groups to design and implement these capabilities. We value clear communication, thorough documentation, and making new features straightforward for users to adopt.

An overview of this role

As a Cloud Cost Utilization SRE at GitLab, you will make cloud spending visible, understandable, and actionable across our infrastructure. This role sits at the intersection of engineering and financial accountability, where you will partner with Engineering, Finance, and Product to improve how cloud usage is tracked, attributed, and optimized across GitLab.

You will build and improve the systems, standards, and workflows that help teams understand the real cost of the services they run. That includes developing resource tagging and labeling approaches, improving billing data quality, and creating tooling that supports better decisions across AWS and GCP.

In this role, you will work through technical and organizational ambiguity, connect infrastructure data with business context, and help teams act on cost signals with confidence. This is a strong fit for someone who enjoys systems thinking, cross-functional collaboration, and building practical solutions in GitLab's all-remote, asynchronous, and values-driven environment.

Some examples of our projects

• Building cloud billing data pipelines that normalize multi-cloud cost data using the FinOps Open Cost and Usage Specification (FOCUS)
• Improving cloud resource tagging and labeling standards so teams can understand spend by service, environment, and ownership
• Developing cost anomaly detection, forecasting, and alerting workflows that give teams timely insight into infrastructure usage
• Extending observability systems so cost signals can be reviewed alongside reliability and operational data

What you'll do

• Design and maintain cloud resource tagging and labeling strategies across GCP and AWS to support accurate cost attribution
• Develop tooling and pipelines to ingest, normalize, and report on cloud billing data using the FOCUS specification
• Automate cost anomaly detection, forecasting, and alerting so engineering teams can respond quickly to changes in infrastructure spend
• Contribute to GitLab's observability and monitoring stacks, including Prometheus, LGTM (Loki, Grafana, Tempo, and Mimir), and ELK, with a focus on surfacing cost efficiency signals
• Partner with Finance and Engineering leadership to support cloud cost forecasting for planning and budget discussions
• Act as a subject matter expert for cloud cost attribution, tagging strategy, and FOCUS adoption across GitLab Infrastructure
• Collaborate with Finance and Compliance teams on audits, certifications, and financial reporting needs related to cloud infrastructure usage
• Contribute to infrastructure-as-code efforts, including Terraform and Ansible, so cost controls and tagging requirements are built into provisioning workflows from the start

What you'll bring

• Hands-on experience with cloud cost management in GCP and/or AWS, including billing data, pricing models, and optimization approaches
• Familiarity with, or interest in adopting, the FinOps FOCUS specification for multi-cloud cost analysis
• Experience designing or implementing cloud resource tagging and labeling strategies and improving adoption across teams
• Comfort working across technical and business functions, including Engineering, Finance, and other stakeholders
• Experience with infrastructure as code, including Terraform and Ansible
• Familiarity with observability tooling, including Grafana, and an understanding of how reliability and cost signals can be connected
• Ability to explain technical cost data clearly to non-engineering audiences and support informed decision-making
• A self-directed approach to work, with comfort operating in a fully remote and asynchronous environment

An overview of this role

As the Principal Engineer, Software Supply Chain Security, you’ll own the technical strategy that secures how software is built and delivered on GitLab’s DevSecOps platform. You’ll provide architectural leadership across multiple engineering teams. You’ll also partner closely with infrastructure and CI/CD teams to harden our pipelines, infrastructure, and access layers. Your work will shape GitLab’s enterprise security posture in the rapidly growing software supply chain security market. You’ll focus on SLSA Level 3 compliance, secrets management, CI/CD security hardening, and the foundations of GitLab’s global zero trust architecture. You’ll mentor Staff Engineers and individual contributors, and you’ll guide critical technical decisions. You’ll also act as a spokesperson with customers and external stakeholders for GitLab’s secure, mission-critical SaaS that runs millions of pipelines.

Some examples of our projects:

• SLSA Level 3 compliance and provenance attestation across GitLab’s CI/CD platform
• Integrated secrets management and runner security for container-isolated, secure pipelines

What you’ll do

• Lead the end-to-end software supply chain security architecture for GitLab’s CI/CD platform, including SLSA Level 3 implementation and CI infrastructure hardening.
• Drive cross-team technical strategy and decisions across our Software Supply Chain Security (SSCS) stage teams, aligning engineering work to SSCS strategic plans.
• Collaborate with infrastructure and CI/CD teams to design and land long-term initiatives for secure, scalable runner architecture, container isolation, and pipeline security at scale.
• Propose and validate technical implementations that support architectural changes to improve CI/CD scaling and performance on critical paths.
• Teach, mentor, and coach Staff Engineers and individual contributors, raising the bar on supply chain threat modeling, secrets management, artifact signing, and SBOM lifecycle practices.
• Partner with Engineering Managers and senior leadership to define roadmaps, break down complex initiatives, and enable Staff Engineers to lead sub-department-wide efforts.
• Engage with customers and external stakeholders as a technical consultant and spokesperson for GitLab’s software supply chain security capabilities and roadmap.
• Collaborate with product, security, and compliance stakeholders to ensure features meet enterprise security, governance, and regulatory expectations in the software supply chain security market.

What you’ll bring

• Deep expertise in software supply chain security, including threat modeling for supply chain attack vectors, SLSA implementation and attestation systems, and SBOM generation and lifecycle management.
• Strong knowledge of artifact signing and verification using the Sigstore ecosystem, including Cosign, Fulcio, Rekor, and in-toto attestations.
• Experience designing and hardening CI/CD security, such as runner isolation, pipeline security controls, and secrets management in large-scale environments.
• Background in distributed systems and infrastructure, including building resilient CI/CD platforms that process high pipeline volumes and optimizing performance for critical paths.
• Practical experience with container security and Kubernetes security, including admission controllers, policy controllers, workload isolation, and registry hardening.
• Proficiency in Go or Rust in a production environment, combined with expert-level understanding of CI/CD workflows and DevSecOps best practices.
• Experience operating as a Principal or Staff Engineer across multiple development teams, providing architectural leadership and partnering with Engineering Managers and senior leaders.
• Demonstrated capacity to clearly communicate complex problems and solutions.

About the team

Our Software Supply Chain Security stage engineering teams are responsible for authentication and access within GitLab. We also build features that help customers manage vulnerabilities, dependencies, security policies, and compliance frameworks across their organizations. Our group includes four core teams (Authentication, Authorization, Pipeline Security, and Compliance) and more than 40 engineers. We work asynchronously across regions and partner closely with product, security, and infrastructure to deliver secure-by-default features for customers in highly regulated industries.

A highly visible and customer-facing position, within the Professional Services organization, and the wider Customer Success team, that works with but not limited to Professional Services Engineers, Project Managers, Engagement Managers, Technical Architects, Professional Services Operations, and the Sales Organization. A Program Manager is responsible for overseeing and managing customer programs and a portfolio of projects. Their primary role is to ensure the successful delivery of client projects, including long-term strategy, while also managing the overall program and providing strategic guidance to the team and customer. The Professional Services Program Manager reports to the Regional Delivery Manager.

Responsibilities

• Lead delivery of multi-workstream professional services engagements with some of the largest and most strategic customers.
• Build strong relationships with key customer stakeholders including executive leaders, counterpart program/project managers, engineering, development, and security and teams.
• Develop a delivery methodology that leverages agile and project management best practices. Communicate how this methodology will be used to key customer stakeholders. Lead the execution of the methodology by bringing together customer and GitLab team members.
• Build and continuously communicate Program Roadmap, dependencies, and deliverables
• Manage stakeholder expectations to gain approval from stakeholders on project milestones.
• Define program strategy to include
  • Program justification
  • Program benefits
  • In scope / Out of scope projects
  • Timeline and schedule
  • Resources (how many teams, PMs, PSEs, TAs etc)
  • Identify Stakeholders
• Create a program level RACI chart
• Define Program Success Criteria
• Create Program Level WBS (Work Breakdown Structure) for all the projects
• Create Communication plans between projects with Stakeholders
• Define Program Escalation Path
• Work closely with Engagement Managers to define workstreams when scoping larger customer programs, which may include reviewing proposals or Statements of Work prior to signature
• Assist the Regional Delivery Managers in creating and executing quarterly OKRs that drive optimization of all Project Manager processes

Requirements

• Proficiency with forecasting and reporting metrics
• Ability to lead Project Management Program Level meetings, including but not limited to, the Weekly PM meeting
• Ability to formulate, organize, monitor, and manage inter-connected projects
• Ability to manage budgets and timelines for long-term projects
• Develop long-term plans in collaboration with customers
• Ability to partner with Engagement Managers and Architects to develop long term plans in support of customer adoption and transformation
• GitLab Project Management Certified within 2 months of the role

An overview of this role

As a Senior Backend Engineer (AI) in the Verify stage at GitLab, you'll help shape and scale the core infrastructure behind GitLab CI. You'll play a key role in how we integrate AI into CI/CD workflows, working on features that improve performance, reliability, and usability for people running millions of CI jobs, from small teams to the largest enterprises.

AI is a top priority in the year ahead. In this role, you'll go beyond using AI tools — you’ll design, build, and iterate on AI-assisted and agentic CI experiences. You’ll help define and implement patterns for how we measure success, how we instrument behavior in production, and how we account for large language model limitations in real-world environments. You’ll also help integrate GitLab's Duo Agent Platform into CI workflows at scale, on a foundation that's fast, reliable, secure, and observable.

In this role, you will:

• Collaborate with Engineering, Product, and UX partners to refine priorities: where we can move faster, where we’re missing data, and where there’s whitespace to innovate.
• Contribute to defining what success looks like across our AI agents, ensuring we’re not just shipping, but learning from how features perform in production.
• Keep a close eye on the competitive landscape and emerging AI-native DevOps tools, helping us understand what it takes to keep GitLab CI best-in-class in an increasingly agentic world.

Examples of Agentic CI work we have planned for the upcoming year:

• AI Pipeline Builder, the foundational CI agent that auto-creates pipelines for new projects and serves as the launchpad for onboarding new CI users.
• Automate the Fix a Failing Pipeline flow at scale – from dogfooding on internal GitLab projects through to safe, controlled rollout for customers, solving real infrastructure and scalability challenges.
• Build the instrumentation and observability layer that makes agentic CI trustworthy — trigger volume dashboards, retry rates, cost safeguards — so we can measure what’s working, catch what isn’t, and iterate with confidence.
• Harden the CI pipeline execution infrastructure that these agents depend on: database access patterns, background processing, and job orchestration built to handle the additional load that AI-driven automation introduces at enterprise scale.

What you’ll do:

• Design, build, and operate backend features that make GitLab CI fast, reliable, and easy to use at scale.
• Implement AI-powered and agentic CI capabilities that integrate with GitLab’s Duo Agent Platform.
• Instrument, monitor, and improve CI systems using data, observability, and safe rollout practices.
• Write secure, well-tested Ruby on Rails code in our monolith, improving existing features while reducing technical debt.
• Collaborate cross-functionally with Product, UX, and Infrastructure, mentoring others and raising engineering standards across the Verify stage.

What you’ll bring:

• Strong Ruby on Rails backend experience in a large, production codebase.
• In-depth experience building and operating AI-powered backend features in production.
• A data- and observability-driven approach to diagnosing issues, improving reliability, and validating impact.
• Clear written and verbal communication, with a collaborative, mentoring mindset in a remote, async environment.
• Hands-on experience building, running, and debugging high-traffic production systems, ideally in CI, workflow orchestration, or adjacent infrastructure-heavy domains.Nice to have
• Experience with AI agents or agentic frameworks (for example, LangChain or similar technologies) and building agentic workflows in production environments.
• Strong PostgreSQL skills, including data modeling, query tuning, and scaling large tables through proactive performance investigation and remediation.

An overview of this role

As a Senior Engineer on the Runway team, you'll lead the design, evolution, and operation of the Kubernetes-based platform and developer tooling that powers GitLab's engineering organization. You'll drive strategic infrastructure initiatives across platform architecture, automation, and developer experience. That includes operating production Kubernetes clusters across cloud environments, scaling our ArgoCD-based GitOps workflows, and setting infrastructure-as-code practices and standards across teams. You'll mentor engineers, influence architectural decisions, and drive platform improvements that enhance reliability, observability, and security controls like RBAC and secrets management. Your work will establish clear patterns that make it easier for application teams to adopt modern practices and ship with confidence.

Some examples of our projects:

• Evolve ArgoCD GitOps standards across environments (Application Sets, sync policies, and deployment guardrails)
• Build reusable Terraform modules and practices for safe, repeatable cloud infrastructure provisioning and drift detection

What you'll do

• Manage and evolve production-grade Kubernetes clusters across cloud environments, contributing to architectural decisions on upgrades, scaling, disaster recovery, and reliability improvements.
• Implement and maintain GitOps workflows using ArgoCD, including Application Sets, sync policies, and deployment standards, and share best practices with teams adopting these patterns.
• Build and maintain reusable Terraform modules that enable safe, repeatable cloud infrastructure provisioning, including state management and drift detection practices.
• Lead incident response, drive post-mortems to clear conclusions, and implement improvements to availability, performance, and resilience as part of on-call rotation.
• Partner with application teams to onboard services onto the platform, writing documentation, runbooks, and self-service tooling that improves developer productivity.
• Implement security controls such as RBAC, network policies, and secrets management that meet compliance requirements.
• Contribute to CI pipeline integrations as part of end-to-end delivery workflows.

What you'll bring

• Proficiency in Go for writing and maintaining production-grade services and automation tooling, with the ability to guide others on best practices and code quality. Python or Bash experience is a plus.
• Hands-on experience owning production Kubernetes clusters across one or more cloud environments (for example, Amazon EKS, Google GKE, or Azure AKS), including upgrades, scaling, disaster recovery, and reliability engineering.
• Experience designing and operating GitOps-based continuous delivery workflows (for example, ArgoCD or Flux) and infrastructure as code (Terraform or equivalent), including reusable modules and safe infrastructure provisioning practices.
• Solid understanding of networking fundamentals (DNS, load balancing, ingress) and the ability to reason through failure modes and design tradeoffs, not just apply familiar patterns.
• Ability to deliver well-structured, independently driven work, including clear documentation of decisions, tradeoffs, and future considerations, in support of a team that operates asynchronously across time zones.
• Strong written and verbal communication skills, including the ability to write system documentation, establish runbooks, and share knowledge in ways that help the broader team move faster and get unblocked quickly.

About the team

The Runway team builds and operates the Kubernetes-based platform and developer tooling that GitLab engineers use to ship changes safely and reliably. We own core platform capabilities like production cluster lifecycle management, GitOps-based delivery workflows (ArgoCD), infrastructure as code foundations (Terraform modules and standards), and the reliability and observability practices that keep the platform healthy. We collaborate asynchronously with application and security partners to onboard services, improve self-service workflows, and strengthen controls like RBAC, network policies, and secrets management. The team's focus is reducing friction for developers while improving consistency, security, and operational confidence as the platform scales. For more on how this team works, see the Team Handbook Page.

An overview of this role

As a Senior Backend Engineer on the Pipeline Security team, you'll take technical ownership of GitLab's native Secrets Manager, a production system built on OpenBao that helps secure sensitive credentials across GitLab CI/CD pipelines. You'll work at the intersection of backend engineering and infrastructure, shaping architecture in Ruby on Rails and Go, guiding decisions around role-based access control (RBAC), GraphQL APIs, and Kubernetes deployment configuration. In your first year, you'll help move Secrets Manager toward general availability, establish technical patterns the team can build on, and represent the team's point of view in cross-functional discussions. You'll have end-to-end ownership, from design through production operations, with room to identify what should be built next and improve how the team delivers secure, reliable features.

What you'll do

• Build and maintain secure, readable backend code primarily in Ruby on Rails, with some development in Go for targeted components.
• Design backend architecture for complex security features, including secrets access control, pipeline security enforcement, and OpenBao integration.
• Lead the development of role-based access control models, GraphQL APIs, and supporting application patterns for features owned by the team.
• Own features end to end, from technical design and implementation through deployment, validation, and production support.
• Collaborate with Product, security partners, and other engineering teams to document tradeoffs, align on direction, and deliver iteratively in a distributed environment.
• Improve code quality, maintainability, security, and performance through code review, design iteration, and internal standards for a high-scale web environment.
• Build and maintain Helm charts, including configuration, tuning, documentation, and automated testing for Kubernetes-based deployments.
• Validate features in Kubernetes environments, including GitLab Cloud Native and Cloud Native Hybrid deployments, using GitLab testing and performance testing frameworks.

What you'll bring

• Experience building and maintaining backend features with a focus on secure design, data handling, and production reliability.
• Ability to write production-quality code in Ruby on Rails, including use of framework security patterns and review for common application risks.
• Working knowledge of CI/CD concepts and the ways pipelines can be misconfigured, abused, or expose sensitive data.
• Familiarity with secrets management approaches and security practices for handling credentials in CI environments; experience with tools such as HashiCorp Vault or similar systems is helpful.
• Comfort collaborating across Product and engineering teams in an asynchronous, distributed environment and communicating technical tradeoffs clearly in writing.
• Ability to review merge requests with a security-first mindset and improve solutions through feedback and iteration.
• Experience debugging production issues, including investigation of security-related behavior and proposing practical fixes.
• Openness to learning adjacent domains and tools, including Go, container security, and software supply chain security; we welcome transferable experience from different technical backgrounds.

About the team

The Pipeline Security team builds features that make GitLab CI pipelines more secure and trustworthy for teams running sensitive workloads. We own key parts of pipeline security within GitLab's CI/CD experience, with our current focus on native secrets management for CI pipelines and Supply-chain Levels for Software Artifacts (SLSA) Level 3 capabilities to strengthen software supply chain security. We work asynchronously across regions and collaborate closely with Product and security partners, using clear design discussions, documented decisions, and iterative delivery across Ruby on Rails and Go.

An overview of this role

As a Senior Engineering Manager in Delivery Enablement, you'll help shape the platform foundations we use to make software delivery at GitLab more consistent, reliable, and easier to scale. You'll oversee approximately four to five engineering teams through the engineering managers who lead them, with work spanning shared development tooling, developer environments, language SDKs, API lifecycle management, and observability. This role is unique because you'll help define a Kubernetes-first platform vision that supports GitLab.com, GitLab Dedicated, and self-managed deployments, including environments that run on premises. In your first year, you'll create clearer technical direction, strengthen execution across teams, and align work to unified platform standards. You'll report to the Director of Delivery Enablement.

You'll succeed by combining people management with technical depth: engaging in details, making sound calls amid change, and moving teams forward with transparency and accountability. This role is ideal if you have experience in platform engineering, grasp the complexities of operating across both cloud and on-prem environments, and want to work in a space where Kubernetes, Helm, AI-enabled workflows, and developer productivity intersect.

The work spans areas such as:

• Shared development tooling, including project templates and reusable CI pipeline components
• A developer environment that gives engineers a consistent path from local workstations and CI through to GitLab.com, Dedicated, and Self-Managed
• Language SDKs that integrate cleanly with platform tooling so product teams can focus on business logic instead of integration plumbing
• API lifecycle conventions that give teams a common approach to versioning and evolving service interfaces
• Observability tooling that turns raw signals into SLOs and SLIs for production services

What you’ll do

• Lead engineering teams working on developer tooling and platform capabilities that support faster, more consistent software delivery across GitLab, measured through improvements in build times, observability, and delivery consistency.
• Drive a Kubernetes-first platform vision that supports both cloud and self-managed environments, including the tradeoffs needed for on-prem delivery.
• Guide technical and organizational decisions across areas such as developer environments, packaging, local and hosted testing workflows, and integration with broader platform efforts.
• Collaborate closely with engineering leaders, staff engineers, and adjacent teams to ensure DevEx investments connect cleanly with platform architecture and operational needs.
• Coach and develop the engineering managers reporting to you, partnering with them on team health, performance, prioritization, and hiring, including addressing performance concerns and shaping teams for future needs.
• Develop clear direction from high-level strategy, turning broad platform goals into actionable roadmaps with defined milestones and success metrics that teams can execute with ownership.
• Support the adoption of AI-assisted development practices by helping teams use new tools thoughtfully while maintaining engineering quality.
• Improve execution by creating clarity, encouraging strong technical discussion, and helping teams make decisions and keep moving when requirements evolve, with success measured by delivery predictability and cycle time improvements.

What you’ll bring

• Experience managing engineering managers and coaching them on execution, team health, hiring, and performance.
• Experience leading distributed engineering teams through change and ambiguity while building clarity, accountability, and momentum.
• Strong technical grounding in Kubernetes platforms, including familiarity with concepts and interfaces such as Services, container network interface, and API gateways.
• Working knowledge of Helm and containerized delivery models, especially where platform choices affect both developer experience and production outcomes.
• Experience with self-managed, on-prem, or bare metal environments (OpenShift, OpenStack, Proxmox, etc.), and an understanding of how they differ from cloud-first assumptions.
• Ability to evaluate technical tradeoffs and contribute informed judgment on platform architecture and cross-team system integration.
• Hands-on experience with CLI-based AI coding tools, with judgment to help teams adopt them thoughtfully while maintaining engineering standards.
• Relevant background in platform engineering, infrastructure, site reliability engineering, or developer productivity, including designing team structures and organizational approaches.

About the team

The Delivery Enablement team owns key parts of GitLab's internal developer experience, helping engineers start projects, build business logic, package services consistently, and improve day-to-day workflows. We work asynchronously across regions and partner closely with platform and engineering leadership to connect individual tools and workflows into a broader system. We're focused on an important transition: reducing reliance on older approaches, defining clearer platform standards, and building foundations that better support how GitLab develops and ships software. For more on how our team works, see [Link: Team Handbook Page].

As a Senior Manager, Engagement Management, you'll help scale GitLab's Professional Services business across Europe and Asia by managing a team that works closely with Sales and Customer Success to turn customer needs into clear services proposals and faster time to value. This is a strategic leadership role with regional scope, focused on professional services sales, forecast accuracy, team development, and stronger alignment across go-to-market teams. You'll report through the Professional Services organization and play a key role in shaping how GitLab supports enterprise and commercial customers adopting our AI-powered DevSecOps platform.

This is a strong fit if you're energized by building a repeatable services selling motion, coaching managers and individual contributors through complex deals, and improving how teams work across regions in an all-remote environment. In your first year, you'll help strengthen forecasting discipline, improve opportunity distribution and proposal quality, and create more consistent practices for discovery, scoping, estimation, and statement of work development.

What you’ll do

• Manage a team of Engagement Managers responsible for consultative Professional Services selling across your region.
• Manage regional Professional Services bookings accountability and maintain a timely, accurate weekly forecast.
• Coach team members on pipeline generation, opportunity prioritization, customer discovery, scoping, estimation, statement of work creation, negotiation, and closing.
• Work with Sales Leadership and Customer Success leaders to align territory priorities, forecast updates, and services strategy.
• Distribute customer opportunities across the team to support balanced geographic or segment coverage.
• Develop strategic proposals that align the Engagement Manager team with Sales and Customer Success organizations.
• Partner with Professional Services Delivery, Ecosystem Partners, and Product teams to define common estimation patterns and proposal standards.
• Improve the Professional Services sales process, including proactive services positioning, scalable offerings, and more consistent selling practices.

What you’ll bring

• Experience managing, guiding, or delivering work in Professional Services or Customer Success environments.
• Experience supporting Professional Services sales, including consultative selling and customer-facing solution discussions.
• Ability to work effectively with Account Executives and other go-to-market partners during the sales process.
• Knowledge of subscription-based business models across SaaS and on-premises offerings.
• Capability to coach teams through complex negotiations, prioritization decisions, and structured deal execution.
• Comfort using GitLab in day-to-day work and staying current with product releases and feature updates.
• Skill in guiding distributed teams through clear communication, accountability, and asynchronous collaboration.
• Openness to candidates with transferable experience from related services, customer-facing, or revenue-focused leadership roles.

About the team

We are part of GitLab's Professional Services organization and support customers by shaping services engagements that help them adopt GitLab effectively and realize value sooner. In this role, you'll manage Engagement Managers who work as a sales overlay across regions, partnering with Sales, Customer Success, Delivery, Product, and partners in an asynchronous, all-remote environment. Our work centers on building scalable services selling practices, improving proposal quality and consistency, and aligning regional execution with broader Professional Services strategy. For more on how GitLab works, see [Link: Team Handbook Page] and [Link: Related Initiative].

An overview of this role

As a Senior People Compliance Specialist (EMEA), you'll partner with GitLab to manage compliant works council engagements across Germany (Mitbestimmung and information rights), the Netherlands (adviesrecht and instemmingsrecht), and France (CSE consultation procedures). You'll lead end-to-end processes, from preparing agendas and information packages to coordinating translations, documentation, and stakeholder inputs, so teams can move through organizational changes with clear timelines and strong governance. In this role, you'll partner closely with People Business Partners, Legal (including Employment Counsel), and business leaders to build trusted relationships, responding to information requests, and reduce compliance and operational risk through standardized guidance, training, and repeatable processes. Over your first year, key outcomes include improving process efficiency, strengthening recordkeeping and data retention practices, and becoming a go-to advisor for works council requirements and compliance across the region.

What you'll do

• Build, drive and iterate our works council engagements, processes and administration across Germany, the Netherlands, and France, ensuring compliance with information, consultation, and co-determination requirements, legal timelines, works agreements, and locally agreed service levels
• Prepare meeting agendas and comprehensive information packages for recurring works council meetings and consultations, including documentation management, translations, and stakeholder coordination
• Partner with People Business Partners, the legal team and the business to build and maintain high-trust, productive relationships with works council members through responsive, consistent support
• Collaborate with Legal, People Business Partners, and business leaders to plan and execute compliant consultation approaches.
• Advise and educate managers and stakeholders on works council requirements, timelines, and procedural best practices, including guidance for sensitive and complex topics
• Manage multiple concurrent requests and consultations independently, prioritizing work to ensure timely completion and clear communication across time zones
• Develop and maintain standardized processes, templates, training materials, and guidance to improve consistency and efficiency in works council operations
• Track, report, and maintain consultation records and metrics, responding to works council information requests and ensuring audit readiness and data retention compliance
• Partner with Employment Counsel, Legal and Privacy team on laws and regulation updates
• Act as subject matter expert on HR compliance and act in an advisory role to People Team centers of excellence, cross-functional stakeholders, and clients
• Proactively address processes to mitigate compliance and operational risk by recommending and prioritizing changes to support the business

What you'll bring

• Experience coordinating works council processes, employee relations, or labor relations in Europe, including managing inform, consult, and co-determination obligations and timelines
• Working knowledge of works council processes and requirements in at least one of Germany, the Netherlands, or France, with the ability to quickly build expertise across additional countries
• Fluency in English and proficiency in French; additional language skills are useful in a multi-country environment
• Understanding of European labor law, including information and consultation rights and common approaches to compliant stakeholder engagement
• Experience partnering with Legal, People Business Partners, and business leaders on consultation approaches for organizational changes and other sensitive matters
• Strong project management skills, including prioritizing multiple requests, maintaining clear documentation, and driving work to timely completion in a remote setting
• Clear written and verbal communication skills for diverse audiences, including preparing agendas, information packages, and training materials, and handling confidential information with sound judgment

About the team

The People team helps GitLab operate responsibly and consistently by building and running people-related processes that support our all-remote, globally distributed workforce. In this role, you'll work closely with People Business Partners, Employment Counsel, Legal, Privacy, and business leaders across EMEA. The team works asynchronously across time zones, with a focus on building strong working relationships,  clear documentation and communication, reliable timelines, and practical guidance that reduces risk while enabling the business to move forward with organizational changes. For more on how we work, see [Link: Team Handbook Page].

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

An overview of this role

As a Staff Engineer on GitLab's Software Composition Analysis team, you'll drive hands-on implementation of security features that help customers understand and manage risks in their software supply chain. Your focus will be on enhancing GitLab's SCA capabilities in dependency scanning and container scanning. You'll work directly on architecture and technical implementation and help the team push forward on three core goals: Gather (introducing data points that help customers understand the urgency of issues, like reachability analysis and supply chain poisoning detection), Integrate (providing other teams with innovative collection techniques for better workflows), and Optimize (solving data correlation at massive scale). You'll contribute hands-on code, help solve novel technical challenges, and establish patterns that improve how the distributed team works together across multiple time zones.

Examples of some future features that you may help build: 
- Dependency scanning for unmanaged C/C++ 
- Dependency Scanning for Yocto environments 
- Vulnerability detection using CPE-based matching against package metadata

What you’ll do

• Implement complex features in dependency scanning and container scanning, shipping improvements that increase scan coverage, improve accuracy, and drive adoption of GitLab's SCA capabilities
• Solve novel technical problems in SCA, establishing reusable patterns that reduce delivery time and improve engineering effectiveness across the team
• Guide architectural and implementation decisions in collaboration with engineering managers, product managers, and peer engineers to improve scalability, reliability, and delivery outcomes across the team's SCA architecture
• Contribute code, design reviews, and technical mentorship that raise quality standards, improve maintainability, and strengthen performance across the codebase
• Collaborate across GitLab's security domain to align SCA work with related efforts in vulnerability management and adjacent product areas, accelerating delivery of shared roadmap goals and improving coordination across related security efforts
• Identify and resolve technical debt, prioritizing changes that improve team velocity, code health, and long-term maintainability across the team's core SCA services
• Translate product needs and customer feedback into technical solutions in partnership with product, UX, and security stakeholders, delivering features that address high-impact customer risks and advance shared roadmap goals

What you’ll bring

• Hands-on experience in Software Composition Analysis and the ability to contribute to complex security features in dependency scanning and container scanning
• Deep hands-on expertise in building and evolving dependency scanning and container scanning analyzers
• Demonstrated ability to design solutions that balance complexity, performance, and maintainability
• Expertise with backend technologies, particularly Go and/or Ruby on Rails, with ability to pick up new technologies quickly
• Familiarity with cloud providers like GCP, CloudFlare, or AWS
• Ability to evaluate technical tradeoffs in SCA and security tooling, with proven success delivering maintainable solutions that help customers manage software supply chain risk
• Ability to work effectively in distributed, async-first teams across multiple time zones
• Experience explaining complex technical and security concepts to engineers and stakeholders

About the team

The Software Composition Analysis team is part of GitLab's Sec Engineering group, and we focus on building capabilities that help customers identify and manage risks in their software supply chain. We work across areas including dependency scanning, container scanning, and license scanning, and we work closely with product, UX, security, and adjacent engineering teams to close important feature gaps in GitLab's platform. Our team members are distributed across regions including Europe and North America, so we rely on clear documentation, asynchronous communication, and thoughtful coordination across time zones. This opportunity is centered on helping us deliver complex security features while balancing hands-on technical progress with strong team execution.

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

Verifone is seeking an experienced MySQL Lead DBA who will be responsible for ensuring database performance, high availability, and security of clusters and single instances of MySQL instances. You will also be responsible for orchestrating upgrades, backups, HA/DR, and provisioning database instances. You will work closely with other teams, including application architects/ Sr. Developers and application support engineers for architecture design and SQL optimization, establishing and documenting best practices.

We look for dedicated and versatile engineers who are passionate about working in a company whose culture is dedicated to delivering innovative software products that solve our customers’ most challenging business needs. As a Lead DBA, you’ll have the opportunity to make significant and direct impact on our database performance, applications, and solve some of the most complex challenges in cloud and on prem environments, while lead the team from a technical and development perspective.

This hybrid role is open to hiring candidates located in:

• Bucharest, Romania
• London, United Kingdom
• Riga, Lativa
• Warsaw, Poland

Key Responsibilities

You will be responsible for ensuring that database management policies, processes and procedures are established and followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards. They will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications.

The candidate should understand the application functionality, business logics and work with application stake holders to understand the requirement and discuss with the new application features and propose the right solutions. He must liaise closely and work in collaboration with the release management teams, support teams and the infrastructure DBAs. 

• Design, Install, Deploy and Manage MySQL on Physical, Virtual, AWS EC2 / RDS / Aurora.
• Build MySQL clusters with a high availability, active-active cluster setup in a large scale and multi datacenter environments having minimum RPO/RTO on a DR scenario
• Design and implement uniform backup strategy and business continuity plans across the MySQL environments using Percona XtraDB or custom automation scripts with reliable monitoring and alerting mechanisms
• Define thorough and validated database monitoring and alerting, along with documentation for future references
• Setup high availability with Master-Master/ Master-slave replication
• Maintain stable performance via server optimizations
• Guide engineering teams to best practices on server configurations and SQL tuning.
• Maintain security and compliance via OS and database version upgrades
• Work with application stake holders to create effective database solutions
• Create and maintain adhoc reports
• Adhere to the incident and change process, prepare thorough documentation, and peer review planned production tasks
• Support application release process, and automations
• Mentor and develop other engineers on MySQL skills

Required Qualifications/Skills

• Minimum 8 years of experience managing MySQL
• Experience with MySQL Active/Active cluster setup, Database Upgrade and Migrations, Scripting
• Experience administrating MySQL on Linux platform
• Experience with MySQL version upgrades in production environments with a zero or very minimum application down time
• Experience with design & architecting MySQL environments using any framework such as Galera Cluster or Percona XtraDB
• Experience deploying database monitoring using at least one of PMM, New Relic, Datadog, Nagios, Grafana, ELK, AppD, etc.
• Infrastructure as Code (IaC) such as Terraform, Ansible, Puppet, Chef
• Proficiency with cloud infrastructure, AWS RDS or equivalent.
• Automation/scripting skills in a modern language like Python, Shell scripting, Go, Java, Rust.
• Proficiency in CI/CD pipelines such as Jenkins, Github Actions, Gitlab.
• Advanced experience with database performance tuning including SQL tuning, hardware configuration and capacity planning.
• Strong technical leadership, mentoring and time management skills.

Preferred Skills (Not Mandatory)

• Experience working with PCI (Payment Card Industry Data Security) standards
• ITIL environment experience
• Deep experience with SQL, stored procedures, functions, triggers, batch jobs, reporting, analytics.
• Experience managing PostgreSQL, SQL Server, and/or Oracle.
• Experience and knowledge with NoSQL and data engineering technologies such as Kafka, Redis, Snowflake, Databricks, Spark, Redshift, ETL, etc.
• Experience with data analytics and Business intelligence

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

We are seeking a QA Tester to join our development team and own testing for both web and desktop applications. You’ll design and execute test plans, identify and report bugs, collaborate with developers and product managers, and help improve QA processes and automation.

Key Responsibilities

• Create, maintain, and execute test plans, test cases, and test suites for web and desktop apps.  
• Perform functional, regression, integration, UI, smoke, and exploratory testing.  
• Triage, document, and track defects in the issue tracker; verify fixes and perform re-testing.  
• Work with developers and product managers to clarify requirements and acceptance criteria.  
• Contribute to and maintain automated test scripts (UI/API) and test frameworks.  
• Participate in sprint planning, stand-ups, and retrospectives; provide input on quality and risk.  
• Help define and improve QA processes, test coverage, and release readiness criteria.  
• Produce clear test reports and metrics to inform release decisions.

Essential skills and experience 

• 2–5 years of hands-on QA experience testing web and desktop applications.  
• Strong understanding of SDLC, QA methodologies, and testing best practices.  
• Experience with manual testing and writing clear, reproducible bug reports.  
• Practical experience with at least one test automation tool or framework (e.g., Selenium, Playwright, Cypress, TestComplete, Robot Framework).  
• Familiarity with API testing tools (e.g., Postman, REST-assured).  
• Experience using issue trackers and CI/CD pipelines (e.g., Jira, GitHub/GitLab, Jenkins, CircleCI).  
• Basic scripting ability (e.g., JavaScript, Python, or similar) to write/maintain automated tests.  
• Strong analytical, problem-solving, and communication skills.

What we’re all about:

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

IoT… a fancy acronym or a secret code?

The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

What We're All About

Any company can tell you about how they are a multi award winning, market leading business — and yes, we are both of those things in the world of IoT connectivity. But we're more than that. Our mission is to make IoT management a breeze for any device, anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect customers to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA, and we have an insatiable hunger to 'wow'. While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers.

The Role — Interstellar Squad

The Interstellar Squad owns a core part of our commercial platform: the billing run — a mission-critical, high-volume pipeline that turns large-scale usage data into timely, accurate invoices for customers worldwide. It's a technically rich domain: distributed data processing, event-driven workflows, financial correctness, and operational reliability at scale.

We're looking for a Staff Software Engineer to set the technical direction for Interstellar, raise the engineering bar across the squad, and guide delivery of a platform that has to stay correct, predictable and scalable as the business grows.

A central part of this role is leading the gradual modernisation of a mature platform into a set of focused, TypeScript-based domain services — using a strangler-fig approach to extract capabilities incrementally, keeping the existing system safe and our customers unaffected while we evolve the architecture.

You'll report to an Engineering Manager and partner closely with the Product Manager, Delivery Manager and engineers in the squad, as well as peer Leads across the domain. You'll have the mandate to shape how we design, build and run our systems — and the responsibility to keep the team aligned behind that direction.

This role is based in the UK to work alongside the local squad and a team in Poland. You will be expected to travel to our Poland offices at least once a quarter.

Key Responsibilities

• Set and communicate a clear technical vision for the squad's services, aligned with product and business objectives, and translate it into concrete near-term work
• Lead the incremental decomposition of a mature platform into well-bounded, TypeScript / Node domain services using a strangler-fig pattern — defining seams, sequencing extractions, and protecting delivery and correctness throughout
• Define and uphold engineering standards for code quality, testing, observability, and operational readiness across the squad — applied consistently to both legacy and new services
• Own complex technical decisions end-to-end: articulate trade-offs, choose an approach, document it, and bring the team along
• Drive architecture and system design for distributed, data-intensive billing workflows — simplifying where we can, investing where it pays off
• Lead the design and implementation of SLIs and SLOs for squad-owned services (Grafana), and take ownership of their health and reliability in production
• Guide CI/CD and delivery practices in collaboration with the squad (GitLab), keeping cycle time short and releases safe across both old and new components
• Raise the bar on code review — provide thorough, growth-focused feedback and coach engineers to do the same
• Mentor engineers at all levels, create clear growth paths and unblock them day to day; help the team build confidence in modern TypeScript/Node practices
• Champion AI-assisted/agentic engineering (IDE agents, CLI tooling, reviews) — set norms for when and how to use it, keep humans accountable for correctness, and share practices with peer squads
• Partner with Product and Delivery to shape roadmaps, size work honestly and manage technical debt with intent
• Represent the squad in cross-domain technical forums and contribute to the wider engineering direction

Key Experience & Skills

Required

• Proven experience leading the technical direction of a squad or product area, not only as an individual contributor
• Deep, production-proven backend expertise in a modern, strongly-typed stack — ideally Node.js / NestJS / TypeScript and/or PHP 8.x / Symfony
• Demonstrable experience modernising or decomposing a mature monolithic / legacy system into smaller services — comfortable with strangler-fig, anti-corruption layers, contract design, dual-write / shadow strategies, and incremental cut-overs
• Strong background in distributed systems and event-driven / asynchronous processing (e.g. RabbitMQ, Kafka, SQS)
• Experience designing and operating data-intensive, business-critical services where correctness, idempotency and recoverability matter
• Strong command of PostgreSQL (query design, indexing, performance tuning); bonus for distributed/sharded setups (e.g. Citus)
• Experience owning CI/CD pipelines and release strategy in a team setting (GitLab or equivalent)
• Track record of defining and enforcing engineering standards — type safety, clean architecture, testing, observability
• Practical experience with observability and SLO-driven operation of production services (metrics, tracing, logs; Grafana or similar)
• Strong communication and stakeholder skills: can explain trade-offs to engineers, PMs and senior leadership clearly and honestly
• Experience mentoring engineers and developing them over time
• Sensible, hands-on exposure to AI-assisted development (e.g. Cursor, Claude Code, GitHub Copilot or similar) with a thoughtful view on where it helps, where it doesn't, and how to use it safely in a team context

Preferred

• Experience leading a PHP → TypeScript / Node transition (or equivalent cross-language modernisation)
• Strong understanding of TypeScript at an architectural level: generics, decorators, dependency injection patterns and type system design
• Experience with PHP / Symfony monorepos and shared library patterns
• Background in billing, financial or metering/rating domains
• Familiarity with AWS-based platforms (ECS, S3, Parameter Store, SES)
• Experience evolving a team from an IT-delivery mindset toward a Product Operating Model
• Exposure to projects involving LLMs or Machine Learning in a production context

What Will Make You Shine at Wireless Logic

• Leads with technical credibility — brings architectural confidence without becoming a bottleneck
• Creates clarity — turns ambiguous domain problems into simple, well-structured decisions
• Modernises pragmatically — knows when to extract a service, when to leave it, and how to keep the lights on while the architecture evolves
• Executes through the team — balances writing code with enabling engineers to do their best work
• Manages delivery pragmatically — breaks down problems, sequences work, communicates progress and risk early
• Manages technical debt with intent — makes informed, defensible calls about when to refactor
• Partners with Product — translates business outcomes into technical plans and back again
• Coaches and grows people — gives direct, kind feedback and invests in the team's development
• Models continuous learning — including thoughtful adoption of new tooling and AI-assisted workflows

Why Come Work with Us?

• The chance to join a creative, entrepreneurial company where bold ideas are celebrated
• Full training, ongoing support, and the tools to help you thrive and grow in your role
• A company with heart — we genuinely care about our people and make sure everyone feels valued, respected, and part of the team

Overview of Interview Process

• Tele Interview — Meet the people team
• Online Technical Task
• Behavioural Interview — Meet your hiring manager & Delivery Manager
• Technical Interview - Meet Engineering Manager & a peer Tech Lead
• Leadership Interview - Meet your leadership

How We Work

We've adopted a hybrid working approach to give flexibility on where and how we work. This role is based in the UK to work alongside the local squad and a team in Poland; you'll find out more about what this means for the role during the recruitment process. You will be expected to travel to our Poland offices at least once a quarter.

#LI-Hybrid
#LI-CC1

Senior Software Engineer 

What we’re all about: 

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain. 

Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.  

IoT… a fancy acronym or a secret code? 

The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. 

 Join the Wireless Logic Adventure: 

You will report into a Software Engineering Manager for the Polaris squad in the Product Experiences Domain. You'll collaborate with your Product Manager, Engineering Team Lead, Delivery Manager and engineering colleagues to produce experiences that drive customer-value.
We are currently re-imagining our product engineering practices, and you'll have an opportunity to inform our direction. We have an exciting, ambitious vision and we need your help to shape and fulfil our goals. We are evolving into a Product Operating Model, shifting from an IT mindset to a product-driven culture that focuses on solving real customer problems and delivering tangible business outcomes.
As part of this transformation, we are building a cutting-edge analytics platform that will enable businesses to harness the power of predictive intelligence and sustainability-focused analytics.

We're looking for a Senior Software Engineer who is a deep expert in Node.js, NestJS and TypeScript — someone who brings architectural confidence and engineering rigour to backend systems, but who is also keen to contribute across the stack, from Frontend to Infrastructure. 

Key Responsibilities: 🌎  

• Build and maintain robust RESTful APIs and event-driven systems (Node.js, NestJS, Kafka) with TypeScript at the core 
• Set and raise the bar for backend engineering quality across the team — championing type safety, clean architecture and testability 
• Lead the design and implementation of SLIs and SLOs to better understand our services (Grafana) 
• Contribute to complex user interfaces and web applications (React) 
• Lead CI/CD pipeline strategy and optimisation in collaboration with your team (GitLab) 
• Perform thorough code reviews and provide constructive, growth-focused feedback 
• Mentor and support the development of more junior engineers 
• Be responsible for the health and reliability of your services 
• Continuously grow yourself and contribute to team development 

Key Experience & Skills: 🍨 

Required 

• Deep, production-proven expertise in Node.js, NestJS and TypeScript 
• Strong understanding of TypeScript at an architectural level: generics, decorators, dependency injection patterns and type system design 
• Experience implementing asynchronous processing and messaging systems (e.g. Kafka, RabbitMQ, SQS) 
• Experience designing and building REST APIs that are maintainable, observable and performant 
• Experience building, optimising and maintaining production applications end-to-end 
• Experience with PostgreSQL, including query optimisation and performance tuning 

Preferred 

• Experience with microfrontends and component communication 
• Experience implementing frontend frameworks (React) 
• Handling data migration and transformation processes 
• Knowledge of CI/CD pipeline integration (GitLab) 
• Familiarity with projects involving LLMs or Machine Learning 

What Will Make You Shine at Wireless Logic: 😇 

• Applies technical excellence; produces quality, optimised, type-safe solutions 
• Implements engineering practices; handles requirements, design, testing and metrics 
• Executes plans; develops and tests through iterative and measurable changes 
• Manages delivery; breaks down problems and communicates progress regularly 
• Implements user-centred thinking; crafts accessible interfaces for diverse users 
• Collaborates cross-functionally; works effectively with product, design and participates in agile ceremonies 
• Partners with Product; translates business requirements into technical solutions 
• Manages technical debt; makes informed decisions about refactoring 
• Demonstrates practical thinking; evaluates trade-offs and contributes to prioritisation 
• Shows adaptability; adopts alternative approaches when needed 
• Communicates effectively; documents decisions and explains technical concepts clearly 
• Focuses on growth; pursues continuous learning while actively supporting team members 

Why Come Work with Us? 👋 

Here’s why we’re confident you’ll love being part of our team: 

• 🚀 The chance to join a creative, entrepreneurial company where bold ideas are celebrated. 
• 🎓 Full training, ongoing support, and the tools to help you thrive and grow in your role. 
• ❤️ We’re a company with heart. We genuinely care about our people and make sure everyone feels valued, respected, and part of the family. 

For UK: Benefits Of Being Part of the Team:  🎁 

• 25 days holiday 
• Buy up to 5 days additional holiday 
• Birthday Day off 
• Enhanced Maternity/Paternity Leave 
• Group Company Pension Scheme  
• Private Medical Insurance  
• Discounted Gym membership at over 3000 Gyms   
• Dental cover  
• Optical cover 
• Company Sick Pay Scheme 
• Cycle to work scheme 
• Onsite parking  
• Onsite gym 
• Access to a variety of online discounts on major retailers 
• Employee assistance program 

Ok, I'm Interested, What’s Next? 🙌 

Thank you so much for your interest in Wireless Logic Group, we appreciate the time and emotion that goes into an application.  

We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities.  

Overview of interview process at Wireless Logic:  

• Tele Interview – Meet the people team😊 
• Online Technical Task
• Behavioural Interview - Meet your hiring manager😀 
• Pair Programming Interview - Meet your peers😁 
• System Design Interview - Meet more peers🙂 

If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs. 

How we work? 🏢