An overview of this role

As a Staff Human Resources Information Systems Analyst, People Technology - Workday, you won't just manage our people systems—you'll own them. You'll drive how our people technology evolves, partner deeply with stakeholders to solve root problems, and build scalable solutions that reduce friction and improve reliability, usability, and insight across the People technology landscape. This is a strong fit if you think like a product owner, refuse to accept requests at face value, and can move with speed and precision within public company compliance requirements, including SOX ITGCs.

In this role, you'll lead complex Workday initiatives, champion annual People programs and system releases, and raise the bar for what great looks like across our people technology landscape. Your impact will compound—stronger system governance, smarter integrations and reporting, and a people technology environment that scales without friction.

What You’ll Do  

• Own the HRIS product roadmap—proactively identifying gaps, championing improvements, and driving system evolution that reduces friction and enables scale across People operations.
• Push past surface-level requests to diagnose root needs, challenge assumptions, and co-design solutions that are durable, efficient, and built to last.
• Lead Workday configuration, release readiness, and testing for annual People programs and system updates to support on-time launches and smoother releases.
• Build and govern integrations across the People technology ecosystem, including troubleshooting issues and improving system reliability and uptime.
• Define and enforce security and access governance practices across People systems—navigating SOX ITGC requirements with fluency, keeping innovation moving rather than stalled.
• Create reports, dashboards, and analyses that help stakeholders make faster, more informed decisions with clearer and more reliable people data.
• Drive mass data changes, policy rollouts, and system updates with careful testing and strong attention to detail to keep data changes accurate and on schedule.
• Elevate system capability across the organization—enabling users and building toward a self-sufficient workforce that gets the most from the tools available to them.

What You’ll Bring 

• Deep, hands-on Workday expertise across HCM, compensation, benefits, time tracking, talent, performance, and security—with a track record of driving outcomes, not just managing configurations.
• Bring an AI-forward approach to people technology — actively experimenting with and applying AI tools to automate workflows, accelerate analysis, and eliminate manual work, while helping the team build the literacy to do the same.
• Experience building and scaling people technology in a public company environment with working knowledge of SOX ITGC requirements.
• Ability to approach people systems with a product ownership mindset, including defining problems, evaluating tradeoffs, and owning outcomes.
• Strong integration experience, including Enterprise Interface Builder (EIB) and related Workday ecosystem tools, with the instinct to build solutions that are scalable, not just functional.
• Strong communication skills, with the ability to turn complex system logic into clear requirements, decisions, and stakeholder updates.
• Sound judgment in assessing business impact, downstream effects, and change management implications when designing system changes.
• Consulting instincts and presence: you've led design discussions, navigated ambiguity, and earned trust as the person stakeholders come to when they need a true thought partner, not just a ticket taker.
• Intellectual curiosity and a bias for action—you don't wait to be told what to fix; you find it, frame it, and drive it forward.

About the team

The People Technology team is building the systems foundation that allows GitLab to scale as a global, all-remote company. We don't just keep the lights on—we push the bar on what people technology can do, constantly improving reliability, usability, and intelligence across the platforms that power our People organization. We work across core systems, integrations, reporting, and compliance, partnering closely with stakeholders across time zones to move fast, build with purpose, and create an experience where technology gets out of the way and lets people do their best work.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

An overview of this role

As a Senior People Compliance Specialist (EMEA), you'll partner with GitLab to manage compliant works council engagements across Germany (Mitbestimmung and information rights), the Netherlands (adviesrecht and instemmingsrecht), and France (CSE consultation procedures). You'll lead end-to-end processes, from preparing agendas and information packages to coordinating translations, documentation, and stakeholder inputs, so teams can move through organizational changes with clear timelines and strong governance. In this role, you'll partner closely with People Business Partners, Legal (including Employment Counsel), and business leaders to build trusted relationships, responding to information requests, and reduce compliance and operational risk through standardized guidance, training, and repeatable processes. Over your first year, key outcomes include improving process efficiency, strengthening recordkeeping and data retention practices, and becoming a go-to advisor for works council requirements and compliance across the region.

What you'll do

• Build, drive and iterate our works council engagements, processes and administration across Germany, the Netherlands, and France, ensuring compliance with information, consultation, and co-determination requirements, legal timelines, works agreements, and locally agreed service levels
• Prepare meeting agendas and comprehensive information packages for recurring works council meetings and consultations, including documentation management, translations, and stakeholder coordination
• Partner with People Business Partners, the legal team and the business to build and maintain high-trust, productive relationships with works council members through responsive, consistent support
• Collaborate with Legal, People Business Partners, and business leaders to plan and execute compliant consultation approaches.
• Advise and educate managers and stakeholders on works council requirements, timelines, and procedural best practices, including guidance for sensitive and complex topics
• Manage multiple concurrent requests and consultations independently, prioritizing work to ensure timely completion and clear communication across time zones
• Develop and maintain standardized processes, templates, training materials, and guidance to improve consistency and efficiency in works council operations
• Track, report, and maintain consultation records and metrics, responding to works council information requests and ensuring audit readiness and data retention compliance
• Partner with Employment Counsel, Legal and Privacy team on laws and regulation updates
• Act as subject matter expert on HR compliance and act in an advisory role to People Team centers of excellence, cross-functional stakeholders, and clients
• Proactively address processes to mitigate compliance and operational risk by recommending and prioritizing changes to support the business

What you'll bring

• Experience coordinating works council processes, employee relations, or labor relations in Europe, including managing inform, consult, and co-determination obligations and timelines
• Working knowledge of works council processes and requirements in at least one of Germany, the Netherlands, or France, with the ability to quickly build expertise across additional countries
• Fluency in English and proficiency in French; additional language skills are useful in a multi-country environment
• Understanding of European labor law, including information and consultation rights and common approaches to compliant stakeholder engagement
• Experience partnering with Legal, People Business Partners, and business leaders on consultation approaches for organizational changes and other sensitive matters
• Strong project management skills, including prioritizing multiple requests, maintaining clear documentation, and driving work to timely completion in a remote setting
• Clear written and verbal communication skills for diverse audiences, including preparing agendas, information packages, and training materials, and handling confidential information with sound judgment

About the team

The People team helps GitLab operate responsibly and consistently by building and running people-related processes that support our all-remote, globally distributed workforce. In this role, you'll work closely with People Business Partners, Employment Counsel, Legal, Privacy, and business leaders across EMEA. The team works asynchronously across time zones, with a focus on building strong working relationships,  clear documentation and communication, reliable timelines, and practical guidance that reduces risk while enabling the business to move forward with organizational changes. For more on how we work, see [Link: Team Handbook Page].

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

An overview of this role

As a Senior Business Process Analyst, you will help build the process architecture for GitLab’s People Operations team. This role reports to the hiring manager and is part of how we are bringing structure to a fast-growing function that supports onboarding, offboarding, internal movement, team member questions, and Workday-related operations. You will focus on documenting current state processes, designing future state workflows, and creating a practical roadmap that helps the team scale in a more efficient and sustainable way.

This is a strong fit if you want to shape how a core People function works across teams. You will map end-to-end processes across People Operations and partner teams, identify gaps and handoffs, and help define a clearer service delivery framework as GitLab grows. You’ll work across technical and non-technical groups and help turn complex workflows into designs that are easier to understand, improve, and maintain.

This is an all-remote role working across time zones with stakeholders in People Ops, People Technology, Finance, Legal, IT, and leadership. You’ll operate in GitLab’s handbook-first, async-by-default culture, where the process documentation, KBAs, and SOPs you create are core to how the function works. This role is central to People Operations’ shift toward a more structured, scalable, and data-informed operating model, and the process architecture you build will help create a durable foundation for the team’s future growth.

What You’ll Do  

• Map end-to-end People Operations processes across areas such as onboarding, offboarding, internal movement, team member support, and Workday-related operations.
• Document current state workflows, key points, dependencies, system steps, and manual tasks to create a complete view of how work happens today.
• Design future state processes that improve efficiency, scalability, and service delivery across People Operations.
• Partner with cross-functional teams, including Talent Acquisition, IT, payroll, legal, compliance, and People Operations leads, to understand upstream and downstream handoffs.
• Create process inventories, supporting documentation, and clear artifacts that teams can use to align on how services should work.
• Develop roadmaps that outline the changes, sequence, and partnerships needed to move from current state to future state.
• Support implementation planning by working with operations leads and other partners, while keeping your primary focus on process analysis and design.
• Enable team members with practical tools and approaches for documenting and analyzing simpler processes so the function can build this capability over time.

What You’ll Bring 

• Business process analysis and documentation for complex workflows that include both system-driven and manual steps across HR operations, process improvement, or similar operational environments.
• Process design and documentation with the ability to create current state and future state process designs, including RACI matrices, SLAs, decision trees, and cross-functional handoff documentation, and translate them into clear requirements for tools like ServiceNow and Workday.
• Cross-functional collaboration and communication to work effectively with technical and non-technical teams, ask probing questions, synthesize input, present recommendations in plain language, and align handoffs across partner functions.
• Analytical and data-driven problem solving to review ticket datasets, process steps, system configurations, or spreadsheets, identify patterns and gaps, and use insights to prioritize improvements and support business cases.
• Self-directed execution and prioritization with comfort defining a work plan, managing competing priorities, and building structure in environments with limited precedent.
• Familiarity with HR systems and service delivery tools such as HRIS platforms and case management systems, with the ability to support process design in environments that use tools like Workday and ServiceNow.
• Additional relevant experience in areas such as HR service delivery models, shared services, process improvement methods, knowledge base or self-service program development, SLA and service catalog design, automation and workflow tools, process maturity frameworks, global workforce support, or GitLab workflows.

About the team

The People Operations team supports GitLab team members through key lifecycle moments and day-to-day operational needs. We answer team member questions, manage onboarding and offboarding, support internal movement, and handle data and transaction work in systems such as Workday. This role sits within our broader operations function and will help us create a more consistent and scalable way of working across regions and partner groups. We collaborate asynchronously across the US, EMEA, and APAC, with a strong focus on improving service delivery, clarifying handoffs, and building sustainable processes as GitLab grows.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.