People Operations Jobs in Texas.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Commerce and Performance Partnerships team sits within Roku's Global Ad Platform Partnerships and Business Development organization. The team is responsible for driving the next generation of commerce and performance-based advertising solutions on the largest screen in the home. We partner with Roku ad product and ad sales, as well as brands, agencies, and ad tech platforms to unlock new revenue streams through commerce-enabled campaigns, shoppable formats, and measurable business outcomes.
About the Role
We are seeking an experienced Senior Partnerships and Business Development leader to execute strategic commerce and API partnerships and revenue growth initiatives. In this role, you will be the catalyst for expanding Roku's footprint in performance marketing, building relationships with key Commerce and Retail Media partners, fostering relationships with agencies, and API technology partners who are looking to drive measurable ROI and commerce outcomes through CTV advertising. You will identify, structure, and execute strategic partnerships that advance Roku's position as the leading performance and commerce advertising platform for streaming TV.
For TX Only - The estimated annual salary for this position is between $315,900-350,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
Partnership Development & Revenue Growth
- Identify, develop, and manage strategic partnerships with Commerce, Retail Media networks, API platforms, and ecosystem providers
- Drive incremental revenue through deals focused on commerce and performance monetization via APIs, reselling, data procurement, and shoppable activities.
- Build and maintain executive-level relationships with key decision-makers at retailers, commerce networks, and ecosystem partners.
- Own quarterly and annual revenue for the Commerce & Performance Partnerships team
Strategic Initiatives & Business Building
- Structure innovative partnership models that leverage Roku's unique data, measurement, and commerce capabilities to deliver performance outcomes
- Develop business cases, financial frameworks, and ROI models for new commerce and performance advertising solutions
- Collaborate with Product, Sales, and Revenue Operations teams to bring new performance products and features to market
- Evangelize Roku's commerce and performance advertising capabilities through thought leadership, presentations, and industry events
Cross-Functional Collaboration
- Partner with Product, Engineering, Partnership Solutions, and Data Science teams to define product requirements based on partner and market opportunities
- Work closely with Legal and Finance to structure complex partnership agreements
- Provide market feedback to inform product roadmap and go-to-market strategies
We're Excited If You Have
Required Qualifications
- 10+ years of experience in business development, partnerships, or sales within digital advertising, ad tech, or commerce
- Worked with or at Retail Media Networks, Programmatic, and Commerce platforms,
- Experience with API, social networks, and measurement platforms
- Proven track record of driving multi-million dollar revenue partnerships
- Deep understanding of performance advertising, e-commerce, and direct-response marketing principles.
- Strong technical skills (API, cleanrooms, retailer measurement, to guide and consult across product and partner solutions
- Strong analytical skills with ability to interpret data, build financial models, and present insights to executive audiences
- Exceptional communication and presentation skills with experience presenting to C-level executives
- Experience managing complex negotiations and structuring win-win partnership agreements
Preferred Qualifications
- Experience in CTV/OTT advertising or streaming platforms
- Knowledge of attribution methodologies, measurement frameworks, and privacy-compliant data strategies
- Understanding of ROAS, CPA, LTV, and other performance marketing KPIs
#LI-OR1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Roku is constantly innovating and finding new ways to provide new value for our customers, and Roku's Retail Sales team is responsible for driving the growth of Roku's retail products and programs by bringing our device portfolio to market through the country's largest retail partners. We manage the commercial relationships, in-store presence, and sell-through performance that connect Roku products to millions of customers every day.
About the role
We're looking for a National Account Manager to own Roku's relationship with Walmart. This is a full-stack commercial role: you'll help inform strategy, build relationships, and drive execution across pricing, promotion, product placement, and sell-through. You'll be the internal voice of Walmart and the external face of Roku, and you'll be expected to bring both perspectives to the table. This role will require frequent travel to Bentonville, AR to meet with partners and stakeholders in the area.
As the primary contact for Roku devices at Walmart, you’ll be responsible for achieving annual and quarterly revenue goals and for planning and executing category roadmaps that deliver on pricing, promotion, and product placement objectives.
We're not necessarily looking for someone who already knows everything about the TV business. We're looking for someone who has won at Walmart in a competitive category and knows how to build on that success. If you've driven results at the world's largest retailer and you're excited about learning a new space, this role was built for you.
For Remote US Only - The estimated annual salary for this position is between $191,000 - $224,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Own Roku’s Walmart devices business end-to-end across US stores and walmart.com: item setup, modular and in-store placement, pricing, promotion, forecasting, in-stock management, and end-of-life transitions
- Assess opportunities for retail growth and expansion across TVs, streaming media players, audio, smart home, and related markets, with a focus on Walmart’s ecosystem
- Develop and present annual and quarterly business plans tied to clear revenue, margin, and share targets
- Ensure promotional alignment internally and with Walmart across key events, features, and programs
- Build strong, trust-based relationships across Walmart's buying, replenishment, merchant, and ecommerce teams
- Lead regular Walmart business cadences, using POS, inventory, and margin data to recommend pricing, promotion, assortment, and allocation actions
- Understand Roku’s business and market dynamics and translate market, shopper, and competitive insights into actionable retail strategies and test-and-learn plans
- Partner with Retail Strategy, Sales Operations, FP&A, Product, and Operations to align on forecasts, promotions, and product priorities
- Partner with Retail Marketing and OEM partners to develop in-aisle, endcap, and seasonal programs that drive incremental traffic and conversion
- Customize sell-in and sell-out materials for Walmart's unique buying process, internal review cadence, and decision-makers
- Track performance against targets and lead regular business reviews with both Walmart and internal stakeholders, including senior Roku leadership
We're excited if you have
- Bachelor’s degree or equivalent practical experience; MS/MBA or equivalent experience preferred
- 8+ years of sales or account management experience in consumer or consumer electronics categories, selling into retail
- 3+ years of experience selling into Walmart, with established buyer-level relationships
- Proven track record of hitting revenue targets and growing a business at Walmart, regardless of category
- A deep understanding of the big-box retail environment and how decisions around assortment, placement, price, and promotion show up in-store and online
- Ability to operate strategically and get into the details — you can build a Joint Business Plan (JBP) and pull a Point-of-Sale (POS) report
- Comfort building cases from data (POS, share, margin, promo ROI) and translating insights into clear recommendations
- Can think strategically, but can dig in to answer questions and get the details in order to ensure the strategy can be realized
- Enjoy working cross-functionally, but can also work independently in a fast-paced, ambiguous environment
- Take a long-term view when evaluating opportunities and setting priorities for Walmart and Roku’s broader retail portfolio
- Strong cross-functional instincts; you know how to work through influence, not just authority, with partners across finance, operations, marketing, and product
- Clear, confident communication skills with the ability to tailor the message for a Walmart merchant, a cross-functional working team, or a Roku executive
#LI-DH2
#LI-Remote
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.
This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.
This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City. This position reports to the Manager of Marketing Ad Ops. This role is based in our Austin, TX office.
What you'll be doing
- Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications
- Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery
- Accountable for the management and QA of high-profile and time-sensitive campaign launches
- Build and launch custom ad experiences using proprietary toolsets and technical systems
- Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication
- Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics
- Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness
- Proactively identify situations in which technical issues need to be escalated and take initiative to do so
We're excited if you have
- 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
- Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
- Ambitious self-starter who enjoys a good challenge and continuous learning
- Experience in display and video advertising with a premium publisher or agency
- Experience with GAM and digital ad serving tools for video and display
- Expert organization, attention to details and time management skills
- Familiarity with Salesforce
- Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting
- Ability to analyze, review results, and propose strategies
- Creative problem solver with the ability to work effectively in an emerging technology company
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.
This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.
This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City. This position reports to the Manager of Marketing Ad Ops. This role is based in our Santa Monica, CA office.
For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications
- Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery
- Accountable for the management and QA of high-profile and time-sensitive campaign launches
- Build and launch custom ad experiences using proprietary toolsets and technical systems
- Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication
- Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics
- Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness
- Proactively identify situations in which technical issues need to be escalated and take initiative to do so
We're excited if you have
- 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
- Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
- Ambitious self-starter who enjoys a good challenge and continuous learning
- Experience in display and video advertising with a premium publisher or agency
- Experience with GAM and digital ad serving tools for video and display
- Expert organization, attention to details and time management skills
- Familiarity with Salesforce
- Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting
- Ability to analyze, review results, and propose strategies
- Creative problem solver with the ability to work effectively in an emerging technology company
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
Roku is seeking a Senior Contracts Negotiator with a passion for technology and innovation to be part of a high-performing and collaborative legal team. Reporting to the Assistant General Counsel, Business & Legal Affairs, you will negotiate complex technology agreements that support Roku’s business and technical operations, often addressing topics such as data privacy, information security, intellectual property, and emerging technologies, including AI.
This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position based in either Boston, MA, San Jose, CA or Austin, TX.
The estimated annual salary for this position is between $144,500 – $170,000 base salary. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
This role is ideal for someone with expertise in negotiating and closing commercial transactions, who excels at navigating complex contract issues, takes pride in partnering with business stakeholders to close strategic, high-impact deals and thrives in a fast-paced, collaborative environment.
What You Will Be Doing
- Negotiate, draft and close commercial agreements, including cloud services agreements, SaaS, artificial intelligence solutions, professional services, non-disclosure agreements and data privacy agreements, with a solution-driven mindset.
- Identify and implement improvements to existing templates, playbooks, and CLM tools to develop scalable processes for the contracting process, including the use of AI tools and other technologies
- Collaborate with your Roku legal colleagues to provide guidance to internal business partners on a wide variety of contract-related issues, including data privacy, security, confidentiality and artificial intelligence
- Be proactive, organized, and dependable — you take initiative, communicate early and clearly, and keep internal business partners informed as deals progress.
- Have fun while doing it: work with best-in-class colleagues on some of the most interesting and novel issues arising in the TV streaming industry. Lead with a mindset that embraces innovation, empathy, humor and kindness.
We Are Excited if You Have
- At least 7 years of experience structuring and negotiating commercial technology agreements
- A bachelor’s degree from an accredited college or university
- A proven ability to draft and negotiate agreements using existing templates and playbooks or from scratch
- Strong written and verbal communication skills with proven ability to persuade
- Ability to work both independently and collaboratively in a cross-department and cross-functional role
- Strong Microsoft Office Skills including Word, Outlook, Excel, and PowerPoint
- Experience drafting and negotiating SaaS and cloud services contracts, including data privacy and security terms
- Experience with Ironclad, SharePoint, DocuSign, and Confluence.
- Experience using AI to streamline the contract lifecycle
- A great sense of humor and a customer-service mindset
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Our number one priority is the safety and security of the workforce and the business. We strategically manage and work tirelessly to mitigate risks to our employees, facilities, events, and productions, providing world-class assistance 24/7/365. We take a systematic approach by thoroughly evaluating our risk exposure, capabilities, and appetite to ensure that optimal decisions are made, and measures proportionate to the level of risk are applied. Finally, we partner and engage authentically across the enterprise by establishing an atmosphere of trust and approachability through competency, integrity, and transparency.
About the role
In this role at Roku, we are seeking a proactive and collaborative professional with strong expertise in environment, health, and safety (EHS). Reporting to the Sr. Manager, Workplace Experience for the Americas, the Manager will be responsible for implementing and maintaining EHS plans and processes that ensure compliance with government regulations and industry standards. This role plays a key part in safeguarding our employees, facilities, and operations. You will oversee the day-to-day management of health and safety programs and provide operational support across global teams to promote a safe and compliant workplace.
This role will be Monday - Thursday in office with the option to work from home on Friday. This role is based in Austin, TX.
The estimated annual salary for this position is between $120,000 - $130,000 base annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Develop, implement, and manage EHS programs and policies that comply with relevant regulations (e.g., country, OSHA, EPA, provincial/state), and company standards across regions they are responsible for.
- Serve as a regional subject matter expert for Americas (or EMEA/APAC) EHS matters, providing guidance to sites and functional teams.
- Lead incident investigations, root cause analysis, and implementation of corrective/preventive actions.
- Devise risk assessments and safety audits templates; track and report metrics to drive continuous improvement.
- Partner with Site Leads, Security Operations, People, Legal, Workplace Experience, and Facilities teams to ensure safe practices are embedded across all work environments (including remote and hybrid settings)
- Monitor and communicate changes in EHS laws and regulations; ensure timely updates to internal protocols.
- Support global EHS initiatives and align programs across regions, ensuring consistency in training, reporting, and compliance systems.
- Lead contractor/vendor safety management processes and support emergency preparedness planning.
- Represent the company in EHS-related interactions with regulatory agencies, industry groups, and third-party auditors.
- Oversee company Ergonomic efforts and initiatives.
- Lead Emergency Response Team program for relevant region.
We’re excited if you have
- Bachelor’s degree in Environmental Health & Safety, Occupational Health, Industrial Hygiene, or related field; Master’s preferred. OR: Minimum 3-5 years of progressive EHS experience, with at least 2 years in a multi-site or regional/global capacity.
- Strong knowledge of North American EHS regulations (OSHA, EPA, WHMIS, CSA standards, etc.)
- Professional certification(s) preferred: CSP, CIH, CHMM, CRSP, or equivalent (including NEBOSH, IOSH).
- Experience in ergonomic risk mitigation.
- Demonstrated ability to influence cross-functional teams and drive program adoption without direct authority.
- Excellent communication, analytical, and organizational skills.
- Comfortable with data analytics tools, safety management systems and virtual collaboration platforms.
- Comfort engaging with technical experts and translating findings into actionable business insights.
- Willingness to be part of local emergency response team
- Willingness to become a certified trainer in First Aid, CPR, and use of AED. Train and certify (or re-certify) ERT members, as needed.
- Ability for occasional travel within region/s
- This role will be based in Austin,TX and will be Monday - Thursday in office.
- Must have experience working within all Americas (US, Canada and Mexico)
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Partner Management team’s mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the primary point of contact for platform, product, and technical topics, we partner closely with content publishers/streaming services, third-party developers, and cross-functional teams within Roku, including Content Distribution, Partner Growth, Partner Initiatives, Payments, Advertising, Product, and Engineering. In addition to facilitating onboarding and managing app launches across the world, we help partners build intuitive experiences that delight customers while ensuring compliance to Roku’s platform and business requirements.
About the Role
The Partner Engagement Associate will act as a key liaison between content partners and Roku. This role requires strong communication, project management, and organizational skills, as well as a solid understanding of product development, technical troubleshooting, and a proactive approach to process improvement.
You will work closely with content partners to optimize app integration and operational efficiency on Roku’s platform, focusing on technical onboarding, troubleshooting, and performance optimization. Internally, you’ll create and maintain knowledge base articles and other resources, while managing cross-functional projects to ensure smooth execution and clear communication with stakeholders. Your ability to navigate internal processes and provide actionable updates will be key to driving success.
This position is based in Austin, TX and will be in office Monday - Thursday with the option to work from home on Friday.
What you'll be doing
- Assist with post-deal relationships and manage day-to-day technical operations for a portfolio of streaming platform partners and vendors (primarily supporting LATAM/EMEA regions).
- Collaborate with external partners, including teams in Product, Engineering, Commerce, and Release Management, as well as internal teams such as Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Growth + Marketing to drive technical engagements, manage partner app onboarding, and support the integration of new platform initiatives and features.
- Create and maintain knowledge base articles and other key materials for the team’s use.
- Guide internal team projects to completion with moderate oversight, keeping stakeholders informed and identifying opportunities for process improvements along the way.
- Develop technical expertise in Roku products and features to address partner inquiries, and collaborate with internal product and technology experts to resolve complex technical challenges and blocking issues.
- Participate in trouble-shooting and investigate root causes for technical quality issues along with engineers and product managers, recommending corrective and preventive actions
- Serve as the on-call escalation point of contact for any tentpole events hosted by Tier 1 partners in the region, with the responsibility of assessing, triaging, and prioritizing incidents quickly to determine severity, impact, while coordinating required cross-functional responses
- Foster a collaborative team environment while delivering an exceptional partner experience, acting as a Roku champion in the market.
We're excited if you have
- Must be fluent in Spanish (Portuguese a plus))
- Bachelor’s degree in Engineering, Business, or a related field is required.
- At least 1 year of experience managing projects, including tasks such as timeline creation, stakeholder engagement, meeting facilitation, and tracking progress/status.
- Familiarity with the software development lifecycle, APIs, and the distinction between front-end and back-end development. Experience with video delivery solutions, payment systems, DRM, and digital ad insertion is a plus.
- Hands-on experience with tools such as JIRA (DevOps), Airtable (Project Management), and Zendesk (Ticketing Solutions) is preferred.
- Clear, concise written and verbal communication, with the ability to tailor messages to different audiences and provide relevant context.
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Roku trust engineering team is a close-knit group of professionals passionate about information security. Our mission is to protect our customers, partners, devices, services, infrastructure, and data. We work collaboratively, sharing insights and expertise to stay ahead of the curve. Join us, and you’ll be part of a dynamic team that thrives on challenges and celebrates victories together.
About the Role
As a Security Engineer on the Trust engineering team, you will support the design, implementation, and management of Roku’s end-to-end security systems and controls that impact a global user base. Key responsibilities will include supporting the development of security controls, managing and maintaining SIEM/SOAR tooling and threat intelligence platforms, conducting technical incident response, managing vulnerability and risk assessments, and mentoring more junior analysts. You will collaborate with teams within Trust engineering and across the wider organization to support, develop, and influence strong security practices and postures.
What you will be doing
- Trust Information Security Operations, supporting the design and implementation of information security systems and frameworks, including threat prevention, detection and mitigation tools
- Manage, maintain and optimize security information and event management (SIEM) platforms and associated security infrastructure
- Detect and respond to information security incidents, investigate security incidents, identify attack vectors, and lead containment/eradication/recovery efforts
- Create detailed incident reports, lead post-incident reviews, document lessons learned, and contribute to compliance reporting
- Threat Hunting & Proactive Measures: Hunt for undetected threats, tune security tools, refine detection rules, and address false positives
- Vulnerability management, analysis, oversee the vulnerability management lifecycle and reporting, support prioritization and advise relevant stakeholders on vulnerability status and postures
- Security controls, identify risks in new and existing projects and environments and support the implementation of necessary security controls to meet business needs
- Support the implementation of security orchestration, automation and response (SOAR) playbooks and procedures in order to improve response times and ensure a consistent approach to incidents
- Provide mentorship and support to more junior analysts, and act as an escalation point for complex issues
- Support in testing and evaluation of security products and solutions
- Support the development and management of the security operations centre (SOC) function as it is built up and developed into the future
- Raise awareness of security policies and best practices across the organization. And continue to contribute to the ongoing development of best practices, procedures and security training across the organization
We are excited if you have
- Strong understanding of SIEM, EDR, cloud security services (e.g., AWS GuardDuty), and various security technologies
- Experience in automation and development of automated playbooks and associated processes in security orchestration, automation and response (SOAR) environments
- Experience in the creation of incident response plans and leading incident response efforts, and post-incident reporting when required
- Threat intelligence, knowledge of tactics, techniques, and procedures (TTPs) utilized by threat actors and how to generate and deploy mitigation strategies
- Vulnerability management, monitoring, reporting and engagement with necessary stakeholders to ensure timely remediation
- Can demonstrate a strong understanding of network security principles and encryption technologies
- Experience with security change management processes and procedures
- Demonstrate experience of risk assessment and advisory capabilities on both internal systems and products/solutions from third-party vendors (SaaS, AI, etc)
- Experience in contributing to the development, implementation and management of security policies and procedures
- Strong knowledge of security frameworks and industry best practices – such as ISO 270001, NIST, PCI-DSS and others
- Strong analytical and problem-solving capabilities
- Demonstrate experience of effective communication and collaborative skills to work across diverse cross-functional teams, including development, IT, Legal, Governance and Risk, etc.
- Demonstrate experience in mentoring and the development of more junior staff members with an engineering and SOC environment
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Director, Product Management, Video Ad Platform
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.
You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.
This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.
What you'll be doing
End-to-end platform ownership
- Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
- Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
- Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.
Supply management and publisher media
- Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
- Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
- Partner with publisher media teams to align platform capabilities with content-level monetization strategies.
Demand connections and ecosystem interoperability
- Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
- Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
- Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.
Data, signals, and optimization
- Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
- Establish platform standards for signal quality, governance, and interoperability.
- Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.
Organizational leadership
- Lead and develop a team of senior product managers across core platform domains.
- Set operating frameworks for prioritization, product strategy, and execution consistency.
- Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.
Executive collaboration and communication
- Translate technical platform strategy into clear business outcomes for executive stakeholders.
- Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
- Communicate tradeoffs and long-term platform direction clearly across the organization.
What you need to know
Video ad serving and delivery
- Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
- Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
- Familiarity with VAST standards, wrappers, and video ad render behavior.
Publisher media and supply-side systems
- Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
- Understanding of inventory governance, eligibility rules, and monetization controls.
- Knowledge of how content structure and advertising break design impact monetization outcomes.
Programmatic and marketplace mechanics
- Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
- Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
- Ability to translate advertiser and buyer needs into platform capabilities.
oRTB and ecosystem interoperability
- Deep familiarity with oRTB standards and bid request and response design.
- Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
- Ability to balance interoperability with platform-level differentiation.
Data, signals, and optimization
- Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
- Experience applying data signals to platform-level optimization or selection logic.
- Familiarity with privacy and policy considerations related to advertising data flows.
We're excited if you have
- 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
- Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
- Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
- Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
- Proven ability to define long-term platform vision for internally built advertising technology systems.
- Excellent communication skills with the ability to influence technical and executive audiences.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, as a Senior Data Scientists you will leverage Big Data to generate insights that fuel Roku’s most significant business decisions. As a Senior Data Scientist, you will also use a combination of technical skills, business intuition, and analytical thinking to partner with business leaders and provide actionable recommendations. Senior Data Scientists at Roku are thought partners to executive business leaders, so communication and presentation are enormously important. Senior Data Scientists do not take direction from business owners and execute ad-hoc questions. You will proactively identify the areas of the data and business that require attention and formulate analyses, insights, and recommendations based on an excellent command of the needs. The Senior Data Scientist role at Roku is a perfect fit for anyone who wants to continue to evolve business domain expertise alongside technical and analytical development.
About the role
Roku is looking for a Sr. Data scientist to join the Core Analytics team supporting the Operations team. As a Sr. Data Scientist, you will bring strong technical experience retrieving, manipulating, analyzing, and visualizing data. Just as importantly, you will bring excellent communication skills, proven collaboration track record, and business acumen.
The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can help drive initiatives with internal stakeholders. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.
This role is hybrid and located in Austin, TX. Employees are expected to report to the office Monday - Thursday.
What you’ll be doing:
- Develop and maintain dashboards, reports, and data visualizations to monitor key metrics for operational and systems health
- Analyze structured and unstructured data and communicate insights to help stakeholders solve business problems, identify trends and make data-driven decisions.
- Develop data visualizations that illustrate complex platform phenomena using Looker, Tableau etc.
- Develop necessary data pipelines to power automation, validation and reporting.
- Use creativity to find proxies where verbatim data or measurement is unavailable
- Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute AB tests
- Stay updated with the latest trends and technologies in data science to drive innovation
We’re excited if you have:
- 5+ years of relevant experience in data analytics, data science or business intelligence role. Previous experience in Logistics, operations, product analytics is preferred.
- Excellent command of SQL and experience working with Big Data
- Experience coding in Python or R.
- Hands-on experience with data visualization platform like Tableau, Looker, or similar
- Statistics knowledge: A/B testing, statistical inference, interpretation of data
- Have a bias towards action in resolving issues and operate in a high-energy, fast-paced environment
- Self-driven, highly motivated, and independent minded individual who has a natural curiosity for understanding operations via data.
- Strong communication skills. Composes and communicates materials and information that is clear, concise, and appropriate to the intended audience.
- Excellent investigative skills with a passion for finding the root cause of an issue.
- The ability to work independently and across multiple time zones
- Ownership mindset, you own end to end lifecycle of a product starting from ideation, rollout to post-launch performance tracking
- Academic background in math, physics, computer science, economics
#LI-CU1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.
Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives.
The Roku Ads Manager team is looking for an Account Executive to help us scale our platform.
About the role
TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.
Roku Ads Manager is looking for an Account Executive to help lead demand generation and client growth for our self-serve streaming ad platform.
Below are some key roles and responsibilities:
- Prospecting: Identify and target large pools potential advertisers who could benefit from Roku Ads Manager’s self-serve ad platform. Use creative solutions to segment the market, build addressable lead list cohorts, and prioritize those for maximum return on outreach (i.e. sign ups + revenue).
- Outreach: Initiate contact with potential advertisers through various channels, including email, platform-direct messaging, zoom calls, and social media. Clearly communicate the value proposition of our self-serve ad platform and how it can meet the advertiser's objectives.
- Qualification: Qualify leads to ensure they align with the ideal customer profile and are likely to benefit from the platform. Once qualified, ensure these advertisers have the resources and info they need to start spending, offering onboarding services if required.
- Onboarding: Assist qualified new advertisers in setting up their accounts and campaigns, as needed. This includes answering questions, recommending best practices, and demoing the platform directly to brands. Once onboarded, you’ll have the chance to grow the leads you feel have potential for meaningful revenue impact.
- Nurture & Support: Cultivate relationships with top brands to encourage long-term engagement and loyalty. Collaborate with advertisers to optimize their campaigns for better performance. Gather feedback from brands, beneficial to both advertiser growth and Roku product improvements. Answer questions from advertisers via our support channels.
- Upselling: Identify opportunities for upselling additional features or services to existing advertisers. Collaborate with other teams to maximize revenue from existing clients.
- Reporting: Generate and provide regular reports to management on key metrics, conversion rates, and the overall success of our platform. Monitor and analyze key performance indicators (KPIs) to assess the success of ad campaigns on the platform.
In summary, Ads Manager AE's play a pivotal role in driving customer acquisition, ensuring successful onboarding, and fostering ongoing relationships with advertisers to maximize revenue and satisfaction. AE's are directly responsible for building relationships and helping clients and agencies drive business results through consultative selling, education, and client service.
Ideal candidates will have the ability to drive advertisers’ marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional prioritization skills to differentiate service by priority accounts while delivering best-in-class customer service to everyone.
You will be an individual contributor, while also maintaining an ownership mindset when it comes to influencing the product, working cross-functionally, and scaling.
The role is fast-paced in a particularly high-growth area, requiring the ability to work autonomously in an ever-changing environment.
Sound like fun?
For New York Only - The estimated annual salary for this position is between $56,00 and $85,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Prospect potential advertisers and agencies who can benefit from Roku’s solutions to grow their business
- Actively participate in all phases of the sales lifecycle including identifying and developing leads; meeting with future and existing clients; developing value propositions; and closing business
- Operate at scale, managing a high volume of accounts by identifying opportunities and prioritizing service according to revenue and potential
- Understand clients’ business and translate marketing objectives into results for advertisers, growing advertiser investment on the Roku self-serve ad platform
- Communicate effectively with advertisers, as well as internal Roku stakeholders; identify and communicate opportunities internally to improve Roku’s products based on advertiser feedback
We’re excited if you have
- Working knowledge of digital advertising marketplace, buying models, and technology
- 2+ years working in sales, growth marketing and/or a client facing role. Bonus points for working in client-facing roles at ad networks or mobile gaming companies
- Demonstrated ability in crafting and sending a high volume of personalized emails and overcoming objections
- Strength in ability to communicate value on the phone, in email, and over video demos
- Thrive when operating at scale, using data to drive operations and execution
- The ability to effectively collaborate with internal support and cross functional teams, while autonomously managing your own book of business
- Ambition for building from the ground up and seeking constant improvement for the business
- A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
- A self-starter who’s hungry to attack new challenges that come with building a new line of business
- A growth hacker who believes in helping brands of any size grow with streaming ads
#LI-LS1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking a Senior People Business Partner (Sr. PBP) to join our dynamic People Team supporting the Devices, Product and Technology organization. This role is ideal for a strategic operator who thrives in a fast-paced, high-growth environment and is passionate about enabling leaders and teams to perform at their best.
As a Senior PBP, you’ll be a trusted advisor to mid-level and emerging leaders—empowering them with the tools, insights, and coaching they need to build high-performing teams and navigate complex people challenges. You’ll lead critical programs in performance management, project execution, and manager development, ensuring consistency, clarity, and impact across the organization.
Here’s our team mission statement: “We are trusted partners, who embody Roku culture, lead with integrity, add clarity, and foster collaborative solutions. We approach our work with humility, humor, open-mindedness, and critical thinking.”
What you'll be doing
- Partner with leaders to ensure business strategy is supported by People Team initiatives, including having the right talent in place at the right time
- Diagnose and improve organizational performance using tools and informal awareness of the organization’s pulse
- Influence and coach leaders to take accountability for talent and leadership development and to model desired behaviors
- Partner with management teams to understand trends in employee performance issues and advise on appropriate remediation
- Drive People Team initiatives such as toolkit development, process improvement, and cross-functional collaboration
- Provide strategy and support for organizational change, customizing approaches to meet business needs and advising leaders on guiding their teams through transitions
- Collaborate and influence across levels and functions to drive the company forward in a data-focused, builder-oriented culture
We're excited if you have
- 5+ years of relevant People Business Partner experience, ideally supporting tech, product, and engineering teams in a high-growth environment
- Proficient in coaching, influencing, problem-solving, and facilitation skills
- Ability to thrive in ambiguous and unstructured environments, introducing structure and process when appropriate
- Demonstrated success in developing innovative, data-driven solutions to solve business challenges
- Uncompromising integrity and ethics, with a commitment to transparency, honesty, and directness
- Strong communication skills, with the ability to tailor messaging to various audiences
- Strong project management skills with the ability to manage multiple priorities and initiatives
- Advanced proficiency in Excel for data analysis and reporting
- Fluency or strong proficiency with AI tools to enhance people operations and decision-making
- As a global company, occasional collaboration across time zones may require flexibility to engage outside of standard business hours
#LI-RR1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to enterprise-grade recruiting system configuration, data management, and testing in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For New York Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Roku TV team is looking for a Product Partnerships Manager to work closely with Roku’s global OS manufacturing partners and various internal groups to bring new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we believe a great team can do anything.
About the role
As the Product Partnerships Manager, you will help identify, define, and communicate technical requirements and product features to internal and external stakeholders. The relationships you develop with our partners will empower you to articulate their perspective on product features and create common understanding and alignment. You will be required to author feature guides and product briefs, enabling the team to efficiently and effectively develop and qualify new Roku products. The insights you gather and develop by working cross-functionally within Roku and with our partners will help inform Roku’s product and feature roadmaps and strengthen our competitive advantage.
What you’ll be doing
- Own the product and technical relationship with global OEM partners working on Roku TV and Smart Projectors
- Coordinate with business development, marketing, and engineering teams to cultivate and bolster successful product partnerships
- Work with the factory partners to establish short-term and multi-year product roadmaps and gather and develop insights that will help strengthen Roku’s competitive advantage
- Understand and analyze partners’ requirements and translate them to product requirement documents and feature guides
- Author Product Briefs and Feature Guides for new products and key features, and track these initiatives to successful completion
- Work with Roku Engineering to define technology and tools roadmaps that drive innovation and maintain product differentiation
- Advocate for product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
- Develop and enhance relationships with key internal stakeholders, understand the business, and navigate within the organization to drive initiatives effectively
- Use data analytics to monitor product health, product engagement, and drive business decisions
We’re excited if you have
- 5+ years in a Product or Engineering role in the consumer electronics domain
- Bachelor’s degree in Engineering, Business, or related discipline required
- Possess a pragmatic, strategic approach to problem-solving and can foster that trait in your team
- You know how to build trust and deliver on your objectives, working across independent teams with independent priorities
- Have strong product and business intuition
- You make decisions with data, but know how to proceed when none is available
- Experience operating across multiple workstreams (hardware and/or software) to deliver successful products
- Experience with partner management and negotiation
- Experience working with cross-functional teams across product, engineering, operations, and finance
- Knowledge of the TV industry (core technology, retail strategy, regulatory/certification requirements) a plus
- Ability to communicate effectively, both written and verbally
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
ServiceNow Application Engineer
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least April 10, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
At GFiber, we take pride in award-winning customer service and operational excellence. Ticketing is central to our ability to delight our customers and provide outstanding quality. We are seeking a ServiceNow engineer to play a critical role in driving forward our ticketing platform.
We are seeking a ServiceNow Engineer to contribute to GFiber’s enterprise ticketing and workflow platform strategy and implementation, delivering scalable, reliable, and user-friendly solutions that improve internal operations and enhance customer experience.
Role Description
This ServiceNow Application Engineer position focuses on the hands-on development and technical execution of the ServiceNow platform at GFiber. Working as a key member of the development team, you will contribute to the full scope of our implementation - from building new customer-facing functionality to maintaining system health through best practices. You will be responsible for the technical delivery of assigned projects, providing critical support for defect remediation and maintaining seamless technical handovers to ensure consistent progress and platform stability throughout the development lifecycle.
In this role, you'll:
- Lead the end-to-end design, development, and code review process for ServiceNow applications to ensure technical excellence and scalability.
- Serve as the primary technical point of contact for real-time troubleshooting, defect remediation, and system stability during business hours.
- Translate complex business requirements into technical solutions by collaborating with cross-functional stakeholders and GFiber leadership.
- Guide the daily activities of other application engineers through mentorship and technical oversight to maintain a consistent development velocity.
- Participate actively in all scrum ceremonies and Standups, contributing technical updates and identifying potential blockers for the development cycle.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.
- 4 years of experience in ServiceNow application development.
- Experience with ServiceNow architecture, design, development, implementation, and administration, including experience with the ServiceNow Application Suite.
- 1 year of experience working with databases, structured data, and schema design.
It's preferred if you have:
- Experience integrating internal and external (SaaS based) applications using REST and oAuth.
- Experience developing and deploying solutions within ServiceNow ITSM, ITOM, and Telecommunications Service Management (TSM/TSOM).
- Knowledge of ServiceNow Discovery, Service Mapping, and/or Network Inventory Management.
- Experience with multiple ticketing solutions including Salesforce, ServiceNow, and others.
- Experience with Agile and Scrum development approaches.
- ServiceNow Certified Implementation Specialist (CIS) or Application Developer certification.
The US base salary range for this full-time position is between $ 117,600- $ 172,500 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Ready to apply?
Apply to GFiber
Technical Operations Manager, Field Operations- HUT/CO Facilities
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least May 1st, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description:
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With the Field Technical Operations team on GFiber, you’ll support the deployment, operations, installations, and maintenance of a fiber optic network supporting residential and business customers throughout central Texas. This role requires a passion for being on-the-ground, executing complex projects that improve internet access, speed, and service in your community. This role will flex to meet the needs of the business, plugging into areas where needs are critical, and then rapidly moving onto new areas of need as the business evolves. As a consequence, your manager may change frequently in this role, as it will rotate across functions on a needs-basis. It will require some knowledge of our industry and willingness to learn much more. A versatile skill set, a flexible approach, and a willingness to learn and adapt to new challenges as the role evolves and changes is critical. The Tech Ops team is responsible for deployment and maintenance of a fiber optic network throughout your market, and customer installations and repairs. Team members are expected to analyze vendor performance and field data, extract actionable insights, identify improvement opportunities, and present data and metrics to stakeholders in a concise and clear way that enables data-driven decision making. This role will focus on the management and maintenance of GFiber’s HUT/CO facilities. It will report to the Technical Operations Lead and address new business needs and projects as needed. |
In this role, you’ll:
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At a minimum we’d like you to have:
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It’s preferred if you have:
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The US base salary range for this full-time position is between $153,600 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Ready to apply?
Apply to GFiber
IT Corporate Senior Systems Engineer
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.
Role Description
As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.
In this role, you'll:
- Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
- Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
- Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
- Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
- Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
- Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
- 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
- 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
- Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
- Experience deploying applications on premise or software as a service (SaaS).
It's preferred if you have:
- Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
- Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
- Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
- Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
- Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.
The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Ready to apply?
Apply to GFiber
General Superintendent - Medium Voltage
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At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are currently seeking a Medium Voltage General Superintendent to support the construction of some the most challenging and exciting projects in the Southwest, including commercial, industrial, mission-critical and water/wastewater treatment facilities.
Responsibilities
- Leads execution of medium voltage (5kV–35kV) electrical systems including planning, installation, testing, commissioning, and energization.
- Oversee high-risk switching activities and energization plans, ensuring all work is executed safely, in compliance with NFPA 70E, LOTO procedures, and project-specific safety protocols.
- Coordinates closely with utilities, commissioning agents, and clients to successfully bring MV systems online safely and on schedule.
- Ability to manage several complex projects, simultaneously, or a large construction program with a high degree of effectiveness and accountability.
- Has overall responsibility for project team success, including alignment with Corbins’ culture and Core Values, in addition to project safety, quality, schedule, client satisfaction and profitability.
- Ensures all Project Superintendent responsibilities are properly managed and executed.
- Establishes and maintains professional working relationships with owners, engineers, architects, and trade partners.
- Mentors and develops Project Superintendents, Field Superintendents and Foremen for future leadership roles.
- Ensures corporate safety and quality plans are aligned with project-specific requirements and are implemented throughout the duration of the project.
- Responsible for the quality of all site production while working closely with the QA/QC department to ensure the project QA/QC execution plan is being followed.
- Partners closely with VP of Ops and/or Project Executives to ensure labor projections are accurate and the project is adhering to the schedule.
- Leads the development of comprehensive project plans, incorporating all requirements, constraints, and opportunities.
- Builds rapport with each customer by displaying integrity, honesty and transparency while mitigating risks and upholding contracts.
- Familiar with Lean Construction philosophies and implements them into the project.
- Ensures the project site is kept clean and all working conditions are safe.
- Continually reviews processes and procedures, providing input when necessary to further refine and improve efficiencies.
Qualifications
- 10+ years delivering medium voltage (5kV–35kV) electrical construction projects.
- Proven ability to lead multiple crews, foremen, and large field teams on complex electrical scopes.
- Demonstrated track record of bringing complex MV systems online safely and on schedule.
- History of long-term tenure with previous employers and commitment to seeing major projects through completion.
- Strong understanding of medium voltage distribution systems including switchgear, transformers, and cable systems.
- Ability to read and interpret one-line diagrams, protection schemes, and construction drawings.
- Experience with medium voltage cable installations, terminations, splicing, and testing methods (hi-pot, megger, etc.).
- Experience with MV testing, commissioning, and energization planning.
- Proven ability to manage high-risk switching procedures and coordinate energization activities.
- Builds stable, high-performing field teams capable of executing complex MV scopes.
- Demonstrated leadership of a zero-incident safety culture.
- Deep knowledge of NFPA 70E, Lockout/Tagout (LOTO), and high-energy electrical hazards.
- Proven ability to enforce safety standards and lead teams through high-risk electrical operations.
- Ability to assume responsibility, interface and effectively communicate with others.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)
- Proficiency with Primavera P6 scheduling software.
- Positive and teachable attitude.
- Possesses excellent organizational, verbal, written and presentation skills.
- Extensive experience leading project teams and successfully achieving project goals.
Education & Certifications
- OSHA 30 Certification
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are currently seeking talented Field Engineers to support our field teams on some of the most challenging and exciting projects in the Southwest. This includes groundbreaking work in commercial, industrial, mission-critical, semiconductor, and data center facilities. If you're ready to take on thrilling projects and contribute to innovative solutions, we want to hear from you!
Per Diem Available for This Role — Apply today and ask your recruiter for details.
Responsibilities
- Coordinates directly with Project Engineers and Field Superintendents to support project field operations, including safety and quality – approximately 80% of the Field Engineer’s time will be spent in the field within their assigned area(s)
- Survey / layout to support quality and accurate installations, including lift drawings
- Actively participates in Corbins and project-specific quality control program(s)
- Actively participates in daily and weekly project meetings
- Ensures Field Superintendents and Foremen have access to current Contract Documents (drawings/specifications), Submittals, RFIs, Shop Drawings, etc.
- Promptly reports field issues to the Project Engineer and Field Superintendent
- Track and report weekly quantities of installed materials and equipment
- Equipment and/or material storage and maintenance management
- Maintain accurate record drawings / as-builts, per contract requirements
- Permit document maintenance (Dust Control, SWPPP, etc.)
- Gather weekly project progress photos
- Train and mentor Interns and new Field Engineers
- Develops rapport with owners, clients, engineers, and trade partners while ensuring contractual compliance with all parties
Qualifications
- Ability to assume responsibility, interface and effectively communicate with others
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)
- Positive and teachable attitude
Education/Certifications
- Bachelor’s Degree in Construction Management or Engineering, or appropriate relative construction experience
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking an HSE Superintendent to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country.
Per Diem Available for This Role — Apply today and ask your recruiter for details.
The ideal candidate will have education, training, and experience in the construction field commensurate with the intended duties coupled with a high level of passion, commitment, and dedication to the health and well-being of others.
Responsibilities
- Support the implementation of HSE management systems that support the project needs. These will include site-specific plans and programs.
- Provide technical guidance to the assigned project.
- Assist management, supervision, and employees in the planning, recognition, evaluation, and mediation of risk.
- Facilitate and/or conduct HSE training for the project as needed, and ensure training is tracked internally as required.
- Lead or participate in investigation of incidents, including causal analyses, and prepare incident report(s).
- Regularly communicate the status of the project’s HSE culture and performance with project and Nox Management.
- Provide injury management from a site level and support workers’ comp case management.
- Provide timely and accurate reporting with internal and external support including, but not limited to, claims processing, return to work, light duty assignment, closure of claims, and resolving discrepancies as needed.
- Provide direction and guidance for any employees under your supervision
Qualifications
- A minimum of three years of construction HSE experience preferred or a degree in OHS related field is acceptable in lieu of field experience.
- Prefer at least one year in a supervisory role (can be non-HSE related), and experience with the craft and work activities to be performed on the project (i.e.: electrical, welding, crane, and equipment operation, rigging, etc.).
- Capable of providing HSE management for small to midsize projects (≤250 employees).
- Ability to manage HSE teams of three or less.
- Thorough understanding of construction work practices.
- Excellent written and verbal communication (includes use of proper grammar, spelling, etc.).
- Ability to foster compromise that meets the needs of operations while maintaining compliance with policy.
- Advanced knowledge of behavior-based safety and human performance initiatives.
- Ability to positively motivate others and establish a positive and professional rapport with all employees, other site personnel and customers.
- Ability to lift 50 pounds, unassisted, frequently throughout the day.
- Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area.
- Able to work a 40-hour work week, with overtime and off-hour shifts as required.
- Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location.
Education/Certifications
- NFPA 70E trained.
- NCCER Safety Technology* or other Nox-recognized certification and on path to obtain nationally recognized certification (BCSP, NASP, or other Nox-recognized certification provider) OR in an accredited degree program for occupational safety and health.
- Extensive knowledge of OSHA standards and any other applicable regulations
- OSHA 500
- CPR/AED/First Aid Certification
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ACA)
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are currently seeking a Safety Technician to add to our HSE team. The ideal candidate will have education, training, and experience in the construction field commensurate with the intended duties coupled with a high level of passion, commitment, and dedication to the health and well-being of others.
Responsibilities
- Support the project’s HSE initiatives and programs.
- Support and conduct jobsite inspections to identify and initiate corrective actions and document observed safe and unsafe work practices or conditions.
- Participate in the incident investigation and causal analysis processes.
- Assist employees and crews in the planning, recognition, evaluation, and mediation of risk through the PTP process.
- Build knowledge and understanding of applicable legislative, client, and Nox policies and procedures applicable to the project.
- Communicate effectively and regularly with Nox personnel and trade partners, visitors, and vendors.
- Provide first aid as necessary and to the limits of training and ability.
- Support the needs of the Project HSE Department.
- Engage in site and crew meetings.
- Spend 90% of time in the field and/or supporting field operations.
Qualifications
- Understanding of basic construction work practices.
- Good written and verbal communication (includes use of proper grammar, spelling, etc.).
- Ability to interact with both craft and supervisory employees.
- High level of integrity for reporting incidents and events, as well as upholding company policy, personal activities, etc.
- Ability to complete basic safety-related tasks with little direction after initial assignment.
- Ability to understand HSE plans, standards, etc.
- Ability to support and enforce field in compliance with policy, standards, regs, etc. in a professional manner.
- Ability to objectively audit compliance in the workplace.
- Ability to lift 50 pounds, unassisted, frequently throughout the day.
- Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area.
- Able to work a 40-hour work week, with overtime and off-hour shifts as required.
- Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location.
Education & Certifications
- High school diploma or GED.
- 3+ years of construction field/craft experience.
- OSHA 30 Hour for Construction, STS-C, or NCCER Field Safety.
- NFPA 70E trained.
- Current training in FA/CPR/AED.
- Proficient in Microsoft Word, Excel, and PowerPoint
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA)
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking a Site Logistics Manager to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments.
As a Site Logistics Manager, you will play a pivotal role in setting up and overseeing inventory and logistics operations at our large-scale construction sites. This position is critical to establishing and maintaining efficient warehouse operations, ensuring accurate material tracking, and leading a team that will support the success of a large-scale construction project. The ideal candidate will be highly organized, tech-savvy, and experienced in managing warehouse teams and inventory valued at $35-40 million or more. This individual will be a key contributor to the job site's setup and the ongoing operational excellence we are striving for on all of our sites.
Per Diem Available for This Role — Apply today and ask your recruiter for details.
Responsibilities
Warehouse Operations & Logistics
- Organize and oversee warehouse activities, including material intake, distribution, Inventory levels, and laydown area setup.
- Organize and manage prefabricated materials delivered from pre-fab shop, store, and distribute as needed to the field. Manage the tracking and return of material carts that prefabricated material is packaged on.
- Maintain a structured and efficient storage system to ensure quick access to materials, prefab, and tools.
- Schedule and manage inbound and outbound deliveries to prevent bottlenecks and keep operations running smoothly.
- Implement best practices for material handling, storage, and protection to prevent damage and ensure compliance with safety standards.
Inventory & Material Management
- Track and manage construction materials, tools, and equipment with a focus on accuracy and efficiency.
- Develop and implement inventory control systems to prevent loss, theft, and mismanagement.
- Work closely with procurement and project teams to anticipate material needs and coordinate timely deliveries.
- Maintain detailed documentation, including requisitions, freight bills, shipment
Team Leadership & Performance Management
- Lead a team of 6-10 warehouse/delivery staff.
- Set daily goals, schedules, and expectations for the warehouse crew.
- Conduct performance evaluations, provide coaching, and support team development.
- Foster a culture of accountability, efficiency, and teamwork.
Coordination with Project Teams
- Collaborate with site managers, engineers, and procurement teams to align warehouse operations with project timelines.
- Communicate real-time inventory updates and material availability to key stakeholders.
- Assist in planning material staging for different phases of the project.
Safety & Compliance
- Ensure all warehouse operations comply with OSHA regulations and company safety policies.
- Conduct regular safety inspections and audits of equipment, storage methods, and team adherence to safety protocols.
Technology & Process Improvement
- Utilize digital tools to streamline inventory tracking and logistics.
- Identify opportunities for process improvements to increase efficiency.
- Develop and implement Standard Operating Procedures (SOPs) for warehouse activities.
Qualifications
- Proven experience managing warehouse operations, logistics, or supply chain management, preferably within construction, logistics, or a related industry.
- Exceptional organizational and leadership abilities, with a tech-driven approach to inventory tracking and management.
- Demonstrated success in managing, coaching, and developing high-performing teams.
- Strong understanding of warehouse laydown operations and industry best practices for material handling.
- Skilled in coordinating material flow and managing deliveries to ensure efficient site operations.
- Excellent interpersonal and communication skills, with a strong emphasis on teamwork and collaboration.
- Ability to work independently, solve problems, and take initiative in a fast-paced, dynamic environment.
- Physical capacity to lift up to 50 pounds unassisted and work in varying weather conditions.
- Flexibility to work a 40-hour week with potential overtime as needed.
Education
- High school diploma or G.E.D. required; Trade school or electrical experience preferred.
- Preferred: Degree in logistics, supply chain management, or a related field.
Certifications
- Valid driver's license and clean driving record.
- OSHA 30 certification preferred (must be obtained within the first 90 days of employment).
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
As a Purchasing Agent, you will be assigned to a specific construction market within our scope of work, playing a pivotal role in ensuring the success of each project from inception to completion. Your responsibilities will encompass vendor management, procurement processes, and ensuring smooth coordination between various teams. You’ll help manage the flow of materials and services, contribute to strategic decision-making, and ensure projects stay on track by delivering on time and within budget.
Responsibilities
- Build and maintain strong relationships with vendors, continuously enhancing your knowledge of their offerings and capabilities.
- Support estimating personnel with vendor contacts, real time pricing, and lead times for specific items.
- Assist in the decision-making process for awarding engineered buyout and commodity packages. Compile quotes by material type and project phase, and request updated, discounted pricing from vendors using in-house procurement software.
- Create and manage “Hold for Release” purchase orders, and request cutsheets for submittal. Deliver completed procurement plans to the project team for final approval.
- Act as liaison between operations and distribution, ensuring constant, quality communication, detailed tracking logs, complete packing slips, organized deliveries, proper palletization of material and clear Proof of Delivery.
- Help source back-ordered items, confirming change orders to buyout packages, managing return/replacement logistics and being their sole source for procurement.
- Oversee all rental requests across the enterprise, ensuring timely and accurate rental equipment availability. Become an expert in the rental software we use, provide training to operations teams, and manage committed cost forecasting.
- Work closely with the accounting team by regularly reviewing open purchase orders in our payment software. Ensure that committed costs and received amounts are accurate, resolve any discrepancies, and close out completed purchase orders.
Qualifications
- 5+ years of procurement/purchasing experience, preferably in construction.
- Moderate to strong familiarity with electrical commodity material.
- Strong Interpersonal and collaborative skills.
- Moderate technical skills for software training and implementation.
- Task oriented, adaptable and organized.
- Must have Reliable transportation for commute and occasional jobsite visits.
Education & Certifications
- High School diploma or GED
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking a Purchasing Agent to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments.
As a Purchasing Agent, you will be assigned to a specific construction market within our scope of work, playing a pivotal role in ensuring the success of each project from inception to completion. Your responsibilities will encompass vendor management, procurement processes, and ensuring smooth coordination between various teams. You’ll help manage the flow of materials and services, contribute to strategic decision-making, and ensure projects stay on track by delivering on time and within budget.
Per Diem Available for This Role — Apply today and ask your recruiter for details.
Responsibilities
- Build and maintain strong relationships with vendors, continuously enhancing your knowledge of their offerings and capabilities.
- Support estimating personnel with vendor contacts, real time pricing, and lead times for specific items.
- Assist in the decision-making process for awarding engineered buyout and commodity packages. Compile quotes by material type and project phase, and request updated, discounted pricing from vendors using in-house procurement software.
- Create and manage “Hold for Release” purchase orders, and request cutsheets for submittal. Deliver completed procurement plans to the project team for final approval.
- Act as liaison between operations and distribution, ensuring constant, quality communication, detailed tracking logs, complete packing slips, organized deliveries, proper palletization of material and clear Proof of Delivery.
- Help source back-ordered items, confirming change orders to buyout packages, managing return/replacement logistics and being their sole source for procurement.
- Oversee all rental requests across the enterprise, ensuring timely and accurate rental equipment availability. Become an expert in the rental software we use, provide training to operations teams, and manage committed cost forecasting.
- Work closely with the accounting team by regularly reviewing open purchase orders in our payment software. Ensure that committed costs and received amounts are accurate, resolve any discrepancies, and close out completed purchase orders.
Qualifications
- 5+ years of procurement/purchasing experience, preferably in construction.
- Moderate to strong familiarity with electrical commodity material.
- Strong Interpersonal and collaborative skills.
- Moderate technical skills for software training and implementation.
- Task oriented, adaptable and organized.
- Must have Reliable transportation for commute and occasional jobsite visits.
Education & Certifications
- High School diploma or GED
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking a Field Engineer to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments.
Per Diem Available for This Role — Apply today and ask your recruiter for details.
Responsibilities
- Coordinates directly with Project Engineers and Field Superintendents to support project field operations, including safety and quality – approximately 80% of the Field Engineer’s time will be spent in the field within their assigned area(s).
- Survey / layout to support quality and accurate installations, including lift drawings.
- Actively participates in RMCI and project-specific quality control program(s)
- Actively participates in daily and weekly project meetings.
- Ensures Field Superintendents and Foremen have access to current Contract Documents (drawings/specifications), Submittals, RFIs, Shop Drawings, etc.
- Promptly reports field issues to the Project Engineer and Field Superintendent
- Track and report weekly quantities of installed materials and equipment.
- Equipment and/or material storage and maintenance management
- Maintain accurate record drawings / as-builts, per contract requirements.
- Permit document maintenance (Dust Control, SWPPP, etc.)
- Gather weekly project progress photos.
- Train and mentor Interns and new Field Engineers.
- Develops rapport with owners, clients, engineers, and trade partners while ensuring contractual compliance with all parties.
Qualifications
- Ability to assume responsibility, interface and effectively communicate with others.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)
- Positive and teachable attitude.
Education/Certifications
- Bachelor’s degree in construction management or engineering, or appropriate relative construction experience
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking a Project Accountant to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments.
As a Project Accountant you will not only work on some of our more strategic and high-profile accounts; you also will work closely with our top Project Managers and Project Engineers. As the front line for project accounting, this position plays a pivotal role in facilitating seamless financial operations, maintaining accurate project records, and promptly addressing/escalating any financial issues or discrepancies to Project Accounting Managers, ensuring the overall financial health and success of projects.
Per Diem Available for This Role — Apply today and ask your recruiter for details.
Responsibilities
PROJECT FINANCIAL MANAGEMENT:
- Set up and maintain project in ERP system, ensuring adherence to all contractual requirements and internal procedures
- Review and process project for accuracy and compliance with company standards
- Conduct monthly Work-In-Process (WIP) reviews to analyze and monitor project profitability, percent complete, and billing/payment status. Provide detailed reports and insights to project managers and stakeholders.
- Support and work closely with Operations regarding contracts, changes, costs/cost transfers, compliance documents, and any additional services-related to financials
CHANGE ORDER MANAGEMENT:
- Issue and manage subcontractor documentation in accordance with contract specifications. Ensure all required documentation is collected and filed.
- Monitor, process, and issue change orders, ensuring they are correctly documented and approved. Maintain clear records of all change orders and associated financial impacts.
- Process project accounts payable, ensuring timely and accurate payments. Verify that all invoices align with contractual terms and project requirements
- Manage subcontractor compliance, including insurance, lien waivers, retention, and W-9 forms. Ensure all subcontractor documentation is up-to-date and compliant.
- Research and resolve any issues related to subcontractor billing, working to ensure all discrepancies are addressed and resolved promptly.
ACCOUNTS RECEIVABLE:
- Compile, prepare, and submit monthly project billings in accordance with contract requirements. Ensure that all billings are accurate and submitted in a timely manner
- Track payment status, resolve any discrepancies or issues, and coordinate with customers to facilitate collections, ensuring that all project billings are collected efficiently and in accordance with contract terms.
- Manage and update owner and subcontractor schedules of values, ensuring accuracy and alignment with project progress and contract terms.
- Research and resolve billing and payment discrepancies, addressing any issues promptly to ensure smooth financial operations.
Qualifications
- Minimum of 1-2 years of experience in accounting, with exposure to project accounting preferred
- Familiarity with construction accounting and knowledge of the project structure in a General Contractor/Subcontractor business environment a plus
- Spectrum accounting/project management software a plus; proficient with Microsoft Suite (Word, Excel, Outlook) required
- Excellent organizational skills with the ability to manage multiple projects and deadlines effectively and respond to changes in priorities
- Strong verbal and written communication skills for interacting with operational teams, customers, vendors and other stakeholders
- Ability to maintain a high level of precision and accuracy in financial reporting and documentation
- Team player with the desire to provide a high level of customer service and solutions
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
PROJECT EXECUTIVE - MISSION CRITICAL
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At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking a Project Executive to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments.
Per Diem Available for This Role — Apply today and ask your recruiter for details.
Responsibilities
- Ability to manage complex data center / mission-critical construction projects, or a large-scale program with a high degree of effectiveness, accuracy, and accountability.
- Effectively communicates and collaborates with Vice President(s) of Operations and Field Operations to align execution strategies across multiple projects and regions.
- Has overall responsibility for project team success, including alignment with RMCI culture and Core Values, in addition to:
- Safety
- Quality
- Schedule
- Client satisfaction
- Profitability
- Ensures all Project Manager responsibilities are properly managed and executed across all assigned projects.
- Lead and/or support business development efforts, including:
- Client relationship development (hyperscalers, developers, colocation providers)
- Proposal strategy and delivery
- Presentations and contract negotiations
- Establishes and maintains strong working relationships with:
- Owners (e.g., hyperscale clients)
- Engineers / design teams
- Trade partners (especially MEP and mission-critical subs)
- Responsible for understanding and negotiating:
- Prime contracts
- Subcontracts
- Purchase orders
- Risk allocation strategies specific to large-scale data center builds
- Ensures change orders and contract amendments are executed timely and within signatory authority.
- Reviews and validates:
- Cost models and GMP structures
- Construction schedules (including fast-track/phased turnover strategies)
- Procurement plans for long-lead electrical/mechanical equipment
- Drives successful execution of mission-critical scopes, including:
- Electrical infrastructure (MV/LV distribution, substations, switchgear, busway)
- Mechanical systems (cooling plants, CRAH/CRAC systems)
- Commissioning and turnover processes
- Champions the transition from preconstruction → construction → commissioning → turnover, ensuring continuity and accountability across phases.
- Supports national expansion efforts and helps scale RMCI’s presence in the data center market.
- Mentors and develops Project Managers and senior field leadership for future leadership roles.
Qualifications
- Ability to assume responsibility and effectively communicate with:
- Hyperscale / enterprise clients
- Executive leadership
- Project teams and field operations
- 10+ years in Project, Program, or Construction Management roles
- 5+ years of experience in data center, mission-critical, or large-scale commercial/industrial construction
(Data center experience strongly preferred) - Strong understanding of:
- Fast-track construction delivery models
- Phased turnover / early energization strategies
- High-reliability environments (redundancy, uptime requirements)
- Experience managing large-scale electrical and mechanical scopes, including coordination of critical systems:
- Substations / utility interface
- Switchgear, transformers, PDUs, RPPs
- Backup generation and redundancy systems
- Familiarity with commissioning processes and turnover requirements for mission-critical facilities
- Proven experience managing complex stakeholder environments and high-value contracts
- Strong industry network within:
- Data center developers
- Engineers/Designers
- Mission-critical subcontractors
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)
- Strong leadership presence with excellent:
- Organizational skills
- Communication skills (verbal and written)
- Presentation capabilities
- Demonstrated success leading teams and delivering large-scale projects ($500M+)
Education & Certifications
- Bachelor’s or Master’s Degree in Construction Management, or Engineering and a minimum of 10 years of relative construction experience as a Project Manager, Construction Manager or Project/Construction Executive
- Extensive relative construction experience will be considered in lieu of formal education.
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
Staff Global Supply Manager
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Who we are
Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.
The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.
At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.
At Aurora, we’re not just building a product; we’re building the future of transportation. To get there, we need a supply chain that is as innovative and resilient as our technology. We are looking for a Global Supply Manager (GSM) – Indirect who can bridge the gap between high-level strategy and tactical execution, ensuring our teams have the software, services, and workforce they need to move fast.
As a GSM, you won’t just be "buying things." You will be a strategic partner to our Engineering and Operations teams, navigating the complexities of the autonomous vehicle (AV) landscape and scaling our indirect spend categories globally.
In this role, you will
- Lead end-to-end procurement for enterprise software, SaaS, and cloud services, negotiating complex agreements to secure best-in-class developer tools while protecting Aurora.
- Drive sourcing strategies for Contingent Workforce and AV Operations, managing partners who support testing and mission-critical hardware deployments.
- Establish global sourcing strategies balancing cost, risk, and speed. Develop "should-cost" models and lead competitive RFxs to standardize spending.
- Collaborate closely with Engineering, Finance, and Legal to ensure efficient yet rigorous procurement processes.
- Monitor supplier performance via structured QBRs and KPIs, ensuring partners meet high quality and safety standards and grow with Aurora.
Required Qualifications
- 10+ years of strategic sourcing experience, with a strong focus on Software and Professional Services categories.
- Strong analytical skills, including cost modeling and total cost of ownership (TCO) analysis
- Strong written and verbal communication skills with proven experience in developing presentations for financial and business leadership.
- Experience working in a fast-paced, high-growth tech environment with evolving procurement needs.
- Excellent stakeholder management and the ability to influence at all levels.
Desirable Qualifications
- Experience with ERP and procurement tools (e.g., Coupa, SAP Ariba, Oracle)
- Proven experience managing contingent labor programs or operational/field services. Candidates with a background in AV, robotics, or high-tech manufacturing are preferred.
The base salary range for this position is $143,000 - $229,000 per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.
#LI-MS1
#Mid-Senior
Working at Aurora
At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.
We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.
Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.
Our commitment to safety
At the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long-term success by prioritizing working safely, no matter what.
Our commitment to inclusion
Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careersiteaccommodations@aurora.tech.
For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.
Ready to apply?
Apply to Aurora Innovation
About the role
We’re looking for an Employee Experience Manager to create an exceptional workplace environment for our Thatch team. You’ll be a driving force behind our culture, managing our office operations, and helping support and execute large-scale events. There’s a lot of ground to cover but you’ll have the ability to tie many aspects of employee experience together.
What you'll do
Office Management
- Oversee daily operations across our office locations, ensuring spaces are clean, functional, welcoming and well-maintained
- Manage vendor relations including facilities, lunch/catering, supplies, and building management
- Coordinate office services, supplies, equipment and support IT with Technology needs for seamless operations
- Act as our points person with brokers and landlords as we grow and add more offices
Event Planning & Execution
- Plan and execute large-scale company offsites, including venue selections, logistics, programming and budget management in partnership with others at Thatch
- Organize engaging office specific and company-wide offsites with our Head of People and other leaders at Thatch
Employee Experience & Culture
- Design and Implement employee perks and programs that enhance workplace satisfaction
- Serve as a member of the Culture Committee and continuously assess and improve the employee experience through feedback and creative solutions
Background we're looking for
- 3-5 years of office management, employee experience or related fields
- Track record of planning and executing large-scale events for 100+ people
- Excellent ability to manage against a budget and identify areas of opportunity
- Ability to manage and negotiate with vendors
- Detail-orientated with strong organizational capabilities, and ability to communicate needs clearly
Experience we’d be particularly excited about
- Experience managing offices / facilities for high-growth companies
- Planning large, multi-day events with a remote workforce
- Optimistic orientation towards work and ability to thrive even when things are not working out as planned… because sometimes that happens with events
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Operations Lead (Employer Servicing)
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About the role
Employer Servicing owns frontline employer support and the daily operational work required to ensure employers have a seamless experience with Thatch. This team is central to our mission of building a healthcare system people love.
As Operations Lead, you'll be the operational and cultural backbone of the team. You'll move fluidly between hands-on execution and strategic problem-solving—ensuring core workstreams are well managed, pressure-testing and refining processes, coaching specialists through tough cases, managing escalations, and driving consistent, measurable progress toward better servicing outcomes.
This is a role for leaders who find genuine satisfaction in frontline operations, coaching and mentorship, and the gritty, behind-the-scenes work required to deliver a best-in-class employer experience.
What you'll do
- Own the delivery of employer services – oversee daily execution of employer support queue and processing tasks, manage team scheduling to ensure adequate coverage during business hours and peak volume periods.
- Develop and coach your team – run 1:1s, deliver feedback that drives improvement, and mentor specialists to grow their impact.
- Scale employer servicing operations for hypergrowth – help build and refine processes, workflows, and team capacity to ensure team output keeps pace with rapid employer growth without sacrificing quality or experience outcomes.
- Lead quality assurance for your team – perform routine QA checks on AI- and human-driven support, run QA sessions, and action on knowledge or behavior gaps that impact performance.
- Uplevel team documentation and self-service resources – drive consistency and clarity of member guidance through clear internal documentation and external FAQs.
- Hire, onboard, and ramp new team members – support recruiting efforts for both contractor and FTE roles, and own the onboarding and training experience to get new hires comfortable in their roles quickly.
- Collaborate cross-functionally – partner with other Operations teams, Product, Engineering, and Customer Success to solve employer issues, advocate for employer needs, and ensure the Employer Servicing team is kept close to changes that impact the team.
- Cultivate a positive, motivating culture rooted in Thatch values – be there for your team as a leader and human being. Build an environment where everyone feels recognized, supported, and inspired.
- Stay connected to customer needs and the frontline – own escalations and jump into team queues to get things done.
Background we're looking for
- Minimum 7 years of experience in a customer-facing support role or customer success role supporting a complex health, insurance, or benefits tech product, with at least 2 years in a leadership role, such as a manager or team lead.
- Unshakeable empathy and dedication to solving the hairiest customer problems.
- Proven ability to deliver tailored coaching that drives individual and team growth. You know how to bring out the best in the people around you and foster a culture of accountability.
- Extreme detail-orientedness. No minor change, inconsistency, or error gets past you.
- Comfort leading teams through fast-paced change with a relentlessly optimistic mindset.
- Demonstrated passion for Thatch’s mission.
Experience we’d be particularly excited about
- Experience leading in a high-growth or startup environment.
- Experience supporting customers within the healthcare industry.
- Experience managing high volume periods of support such as Open Enrollment.
- Low ego. You are unafraid to get your hands dirty and balance taking on support tickets with your daily responsibilities.
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with the hiring manager to work through a live case study
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Operations Lead (Member Servicing)
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About the role
Member Servicing owns frontline member support and the daily operational work required to ensure members have a seamless experience with Thatch. This team is central to our mission of building a healthcare system people love.
As Operations Lead, you'll be the operational and cultural backbone of the team. You'll move fluidly between hands-on execution and strategic problem-solving—ensuring core workstreams are well managed, pressure-testing and refining processes, coaching specialists through tough cases, managing escalations, and driving consistent, measurable progress toward better servicing outcomes.
This is a role for leaders who find genuine satisfaction in frontline operations, coaching and mentorship, and the gritty, behind-the-scenes work required to deliver a best-in-class member experience.
What you'll do
- Own the delivery of member services – oversee daily execution of member support queue and processing tasks, manage team scheduling to ensure adequate coverage during business hours and peak volume periods.
- Develop and coach your team – run 1:1s, deliver feedback that drives improvement, and mentor specialists to grow their impact.
- Scale member servicing operations for hypergrowth – help build and refine processes, workflows, and team capacity to ensure team output keeps pace with rapid member growth without sacrificing quality or member experience outcomes.
- Lead quality assurance for your team – perform routine QA checks on AI- and human-driven support, run QA sessions, and action on knowledge or behavior gaps that impact performance.
- Uplevel team documentation and self-service resources – drive consistency and clarity of member guidance through clear internal documentation and external FAQs.
- Hire, onboard, and ramp new team members – support recruiting efforts for both contractor and FTE roles, and own the onboarding and training experience to get new hires comfortable in their roles quickly.
- Collaborate cross-functionally – partner with other Operations teams, Product, Engineering, and Customer Success to solve member issues, advocate for member needs, and ensure the Member Servicing team is kept close to changes that impact the team.
- Cultivate a positive, motivating culture rooted in Thatch values – be there for your team as a leader and human being. Build an environment where everyone feels recognized, supported, and inspired.
- Stay connected to customer needs and the frontline – own escalations and jump into team queues to get things done.
Background we're looking for
- Minimum 7 years of experience in a customer-facing support role supporting a complex health, insurance, or benefits tech product, with at least 2 years in a leadership role, such as a manager or team lead.
- Experience managing high volume, seasonal support queues with live phone and email channels.
- Unshakeable empathy and dedication to solving the hairiest customer problems.
- Proven ability to deliver tailored coaching that drives individual and team growth. You know how to bring out the best in the people around you and foster a culture of accountability.
- Extreme detail-orientedness. No minor change, inconsistency, or error gets past you.
- Comfort leading teams through fast-paced change with a relentlessly optimistic mindset.
- Demonstrated passion for Thatch’s mission.
Experience we’d be particularly excited about
- Experience leading in a high-growth or startup environment.
- Experience supporting customers within the healthcare industry.
- Experience managing high volume periods of support such as Open Enrollment.
- Experience managing seasonal contractors or BPO vendors providing customer support in regulated industries.
- Low ego. You are unafraid to get your hands dirty and balance taking on support tickets with your daily responsibilities.
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meetings to meet 2-3 members of the team
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.
Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.
Please note: this role is remote - with 50% of travel required.
What You'll Do
- Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
- Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
- Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data, and provide the tooling/content for self-service business justifications.
- Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
- Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
- Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
- Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
- Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.
What You Bring
- Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
- Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
- Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
- Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
- Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.
Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Director of Customer Experience
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At Clover Health, we are reinventing health insurance by combining the power of data with human empathy. We provide high-quality, affordable Medicare Advantage plans for America's seniors — prioritizing preventive care and leveraging technology to help physicians make more informed decisions. We always put our members first, and our success is measured by the quality of life of the people we serve.
We are building an Experience Center — not a call center. This is a meaningful distinction. We believe that if we create the most loyal members in Medicare Advantage, the financial outcomes will follow. The Director of Customer Experience will be the architect of that loyalty. This is a greenfield build with full operational ownership: standing up Clover's internal Experience Center in Houston, retiring existing outsourced relationships, and delivering a gold-standard Medicare Advantage member experience that scales. The role is fully onsite in North/NW Houston.
Our North Star: create members so delighted with Clover that they become our best marketers, reducing acquisition costs and driving retention through the quality of the experience alone.
Who We're Looking For:
We are deliberately casting a wider net than a traditional call center search. The right candidate may come from retail, hospitality, service operations, or healthcare — but what unites all strong profiles is a track record of creating customer loyalty, customer delight, and customer retention at scale. Call center experience is helpful, not required.
What is required:
- A builder's instinct — you've stood up teams, systems, and cultures from scratch. You know the difference between running a machine someone else built and building the machine yourself.
- Operational depth — you own P&L, manage headcount, build SOPs, and hold people accountable to them.
- Curiosity and a bias toward innovation — you don't plug in traditional methods because that's how it's always been done. You ask why, then build something better.
- A service-first mindset, not an efficiency-first mindset — you measure success by member loyalty and experience quality, and trust that operational efficiency follows great service.
- Scrappiness and energy — you are hungry to build a brand and want Clover to be the best thing that's ever happened to a Medicare member.
As Director, Customer Experience, you will:
Build the Experience Center
- Design and stand up Clover's internal member Experience Center in Houston, including hiring, onboarding, and developing agents and leads.
- Create a high-performing, mission-aligned team from diverse backgrounds, unified around delivering a gold standard in member experience.
- Develop SOPs, quality frameworks, agent onboarding programs, and performance infrastructure from the ground up.
- Establish and own all KPI baselines: NPS, CSAT, FCR, AHT, and voice-of-customer feedback loops.
Deliver Member Loyalty
- Define and execute a winning CX strategy focused on Medicare Advantage members and providers.
- Stand up and manage a concierge service tier for VIP and at-risk members.
- Build a Voice of the Customer feedback loop that drives real-time action and preventive intervention across the business.
- Champion a member-first culture at Clover and across our partners.
Drive Innovation and Technology
- Identify, evaluate, and implement AI-driven solutions: sentiment analysis, agent co-pilot tools, IVR optimization, call quality monitoring, and self-service automation.
- Leverage AI for training design, simulation-based learning, and knowledge management.
- Develop 'Next Best Action' scenarios to proactively enrich the member experience.
- Partner with IT to define a 'no wrong door,' channel-agnostic member journey.
Manage Operations and Compliance
- Own and rationalize existing third-party call center relationships, both stateside and offshore, with a path toward full insourcing.
- Partner with Clover's Compliance team to ensure regulatory compliance in all member communications, CTM response, and monthly delegatory reporting.
- Work cross-functionally with Sales, Marketing, Provider Engagement, Clinical Operations, Claims, and Enrollment to cascade clear direction to your team.
- Own P&L accountability for the Experience Center.
Success in this role looks like:
- Complete a compliance immersion with Clover's Compliance team covering CTM response, delegatory reporting, and CMS audit readiness.
- Complete stakeholder mapping across Clinical Operations, Provider Engagement, Enrollment, and IT.
- Present a validated Experience Center build plan — headcount, technology stack, SOP framework, and quality framework — for HM and COO review.
- Establish NPS, CSAT, FCR, and AHT baselines for existing member touchpoints.
- In your first year, you will have built a functioning Experience Center that members talk about — not because we asked them to, but because the service earned it.
This Is Not the Role For You If
We are building an Experience Center. Candidates who approach this role as a traditional call center optimization exercise will not be a fit.
- You believe call centers run a certain way because that's how call centers have always run.
- Your primary lens is efficiency metrics at the expense of experience quality.
- You lead through command and control. Clover operates collaboratively — this role requires the ability to build trust, rapport, and genuine relationships with agents, leads, and senior stakeholders.
- You cannot demonstrate direct, hands-on operational ownership. Advisory or consulting backgrounds without recent P&L accountability will not meet the bar for this role.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-ONSITE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Ready to apply?
Apply to Clover Health
Provider Success Manager - Dallas-Fort Worth, Texas
Share this job
At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.
We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.
This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Dallas-Fort Worth and be willing to travel to practices up to 5 days a week.
As a Provider Success Manager, you will:
- Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
- Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
- Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
- Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
- Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
- Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.
Success in this Role Looks Like:
- You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
- You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
- Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
- Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric
You should get in touch if:
- You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
- You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
- You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow.
- You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
- You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
- You are willing to travel up to 75% of the time to foster relationships and support provider practices.
Preferred (but not required)
- Understanding of value based care models, population health or quality improvement.
- Implementing value based care tools and technology products in primary care.
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
Provider Success Manager - Houston, Texas
Share this job
At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.
We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.
This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Houston and be willing to travel to practices up to 5 days a week.
As a Provider Success Manager, you will:
- Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
- Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
- Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
- Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
- Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
- Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.
Success in this Role Looks Like:
- You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
- You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
- Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
- Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric
You should get in touch if:
- You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
- You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
- You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
- You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
- You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
- You are willing to travel up to 75% of the time to foster relationships and support provider practices.
Preferred (but not required)
- Understanding of value based care models, population health or quality improvement.
- Implementing value based care tools and technology products in primary care.
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
Provider Success Manager - San Antonio, Texas
Share this job
At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.
We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.
This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in San Antonio and be willing to travel to practices up to 5 days a week.
As a Provider Success Manager, you will:
- Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
- Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
- Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
- Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
- Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
- Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.
Success in this Role Looks Like:
- You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
- You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
- Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
- Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric
You should get in touch if:
- You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
- You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
- You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
- You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
- You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
- You are willing to travel up to 75% of the time to foster relationships and support provider practices.
Preferred (but not required)
- Understanding of value based care models, population health or quality improvement .
- Implementing value based care tools and technology products in primary care.
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
Senior Manager of Operations, Provider Success - Dallas-Fort Worth, Texas
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At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.
The Senior Manager of Operations, Provider Success (South) is the regional leader accountable for executing Counterpart’s national provider success strategy across the South region. This role owns provider relationships, team performance, and market-level outcomes, ensuring national standards are delivered effectively while adapting execution to local market dynamics.
This role owns results in-region and serves as the primary escalation point for market-specific provider needs.
As Senior Manager of Operations you will:
Execute Provider Success Strategy
- Execute the national provider success strategy to achieve regional performance goals.
- Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution.
- Drive increased adoption and sustained use of Counterpart Assistant across assigned markets.
- Apply national playbooks and workflows while tailoring execution to local provider and market needs.
Lead Regional Teams and Provider Relationships
- Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers.
- Build and maintain executive-level relationships with key provider partners.
- Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals.
- Own regional staffing, prioritization, and resource allocation decisions.
Drive Market Execution & Feedback
- Identify workflow, implementation, and operational barriers unique to individual practices or markets.
- Develop and execute local tactics to remove blockers and improve provider experience.
- Monitor regional performance trends, risks, and opportunities.
- Escalate systemic issues and insights to national leadership for enterprise-level resolution.
- Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution.
Success in this role looks like:
- Strong provider relationships and measurable improvements in provider satisfaction across the region.
- Consistent execution of national provider success standards with effective local adaptation.
- Increased adoption and value realization of Counterpart Assistant in regional markets.
- High-performing, well-coached regional teams with clear priorities and accountability.
- Timely identification and resolution of market-specific barriers impacting provider success.
You should get in touch if:
- Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
- 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs.
- 4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models.
- Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams.
- Strong experience in operational design, process improvement, and change management.
- Proven experience leading and influencing both direct and indirect teams.
- Experience working with and influencing Primary Care providers.
Preferred Qualifications
- Experience supporting multi-state provider operations.
- Strong analytical skills to guide market-level decisions.
- Experience partnering with technology or product teams on tools supporting field execution.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
HR Business Partner (HRBP)-Houston Customer Experience Center
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At Clover Health, People Operations plays a critical role in enabling teams to do meaningful work that improves members’ lives. We’re seeking an HR Business Partner to support Clover’s Houston Experience Center — one of our most important locations. In this highly visible, fully onsite role, you will have direct impact by supporting employees, strengthening leaders, and shaping a high-quality onsite experience.
This role serves as the primary People partner for onsite employees and front-line and mid-level leaders within the Medicare Advantage (MA) organization. Embedded onsite at the Houston Experience Center and operating with a high degree of autonomy, you will align business objectives with employee needs, provide guidance on employee relations and performance management, and ensure consistent, equitable people practices. While overseeing onsite office operations, this role is first and foremost a strategic HR partner focused on manager enablement, culture stewardship, and driving engagement and performance in partnership with People Operations and MA leadership.
As an HR Business Partner, you will:
- Strategic HR Partnership & Manager Enablement
- Serve as the primary People partner for Houston employees and MA front-line and mid-level leaders.
- Coach managers on performance, development, engagement, and accountability, translating business priorities into practical people solutions.
- Reinforce Clover’s culture and inclusion commitments while strengthening manager capability and team effectiveness.
- Employee Relations, Performance & HR Operations
- Lead employee relations matters end-to-end, including investigations, corrective action, and resolution.
- Support performance management and complex employee conversations.
- Ensure consistent, compliant application of policies across onboarding, offboarding, leaves, and performance cycles.
- Partner with Legal and senior People Ops leaders on sensitive cases and proactively identify engagement or retention risks.
- Operations
- Own the onsite employee and visitor experience at the Houston Experience Center, serving as the front-of-house People Operations presence.
- Oversee facilities, IT, security, vendors, and daily office operations.
- Own the opportunity to create onsite executive experiences; design employee events and engagement initiatives to ensure a seamless and welcoming environment.
Success in this role looks like:
- Within the first 90 days, success will be defined by building strong relationships with leaders and employees, establishing credibility as the onsite HR partner, effectively managing employee relations matters, and ensuring smooth office operations.
- Within the first 6 months, success will be defined by strengthening manager capability, reducing reactive employee issues through proactive coaching, and improving consistency in people practices and employee experience.
- Future success will be defined by sustained improvements in engagement, retention, and performance, and by being recognized as a trusted strategic partner who positively impacts business outcomes.
You should get in touch if:
- You have 4–6+ years of progressive HR experience in a fast-paced or regulated environment, supporting healthcare, call center, or frontline teams.
- You possess strong employee relations expertise, including investigations and performance management.
- You have a proven ability to partner with front-line and mid-level leaders to drive accountability and team performance.
- You have solid knowledge of employment laws and HR compliance fundamentals.
- You are comfortable operating in a highly visible, fully onsite role with autonomy and ownership.
- You have experience with office operations or facilities coordination is a plus.
- You have a background in change management, manager capability building, partnership with Legal or HR Centers of Excellence, onsite employee experience, and bilingual (Spanish) skills are a plus.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Onsite
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
Ready to apply?
Apply to Clover Health
Solutions Architect
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How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Austin, Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six
Office Services Specialist (On-Call)
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Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Austin, Texas and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment!
What you will be doing:
-
Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures.
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Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
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Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
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Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests.
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Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.
What we need from you:
- Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
-
Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment.
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Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment.
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Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime.
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High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies.
Enjoy the perks of being:
- Not stuck at one desk
- Exposed to multiple high-profile client sites
- Fast skill development across operations
- Autonomy + trust from day one
Physical Demands:
- Approximately 50% of the time this position requires the below physical demands.
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
- Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
- Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
- Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).
Travel:
- Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
- Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need.
- Travel distance will be predominately within the FSS’s assigned region (25 miles radius)
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
Ready to apply?
Apply to SPS-North America