Fractile is building silicon, systems, and software which will redefine the frontier of AI: running the world’s most advanced models at radically higher speed and lower cost. We have an exceptional team across hardware and software capable of bringing about this change, and we are growing fast to meet demand and deliver our product at scale.

About Fractile

Fractile is building next-generation AI compute infrastructure designed to dramatically improve performance-per-watt and unlock new efficiency frontiers for large-scale inference. Our hardware pushes the boundaries of high-speed design, power density, and system integration.

We are looking for a PCBA Product Engineer to help industrialise our advanced AI accelerator boards and scale production with world-class manufacturing partners in Taiwan.

This is a critical, high-ownership role at the core of our hardware execution strategy.

The Role

You will take complex, high-performance PCBAs from prototype through mass production — working at the intersection of hardware design, manufacturing engineering, and supplier execution.

This role requires deep experience with:

• High-layer-count, high-speed boards
• Advanced PCB stackups
• Fine-pitch BGA assembly
• High-current power delivery
• Taiwan-based PCB fabs and SMT partners

You will not only execute builds — you will shape how Fractile scales hardware manufacturing.

What You’ll Do

1. Drive AI Board Industrialisation

• Own PCBA readiness from EVT → DVT → PVT → MP.
• Lead DFM / DFA / DFT reviews for high-speed AI accelerator boards.
• Partner with design engineering to proactively eliminate manufacturability risk.
• Support board bring-up and rapid iteration cycles.

1. Work Closely with Taiwan Manufacturing Partners

• Validate SMT process windows for fine-pitch, high-thermal-mass components.
• Be physically present during builds to drive real-time issue resolution.
• Ensure strong process control and ramp readiness.

1. Own Yield and Quality Metrics

• Drive first-pass yield (FPY) and DPPM improvements.
• Lead structured root cause analysis (8D, RCCA).
• Support reliability validation (thermal cycling, power cycling, environmental stress).

1. Build Scalable Manufacturing Systems

• Establish documentation, control plans, and ECO processes appropriate for a scaling startup.
• Improve traceability and production data visibility.
• Partner with supply chain on cost-down and second-source strategy.

What We’re Looking For

Required Experience

• 5+ years in PCBA Product Engineering, NPI, or Manufacturing Engineering.
• Experience industrialising complex, high-density PCBAs.
• Strong knowledge of:
• 12+ layer stackups
• Controlled impedance
• HDI (blind/buried vias)
• Fine-pitch BGA assembly
• High-power board considerations
• Hands-on factory experience with Taiwan PCB fabs and SMT partners.
• Fluent Mandarin and English.

Strongly Preferred

• Experience with AI accelerators, GPUs, server boards, or high-performance compute.
• Exposure to high-speed interfaces (PCIe, DDR, high-current rails).
• Experience scaling from prototype to volume production.
• Startup or fast-growth hardware environment experience.

Who You Are

• You take full ownership of outcomes, not just tasks.
• You are comfortable on the factory floor solving problems in real time.
• You think systematically but move quickly.
• You identify risks before they become production issues.
• You thrive in high-performance, technically rigorous environments.

What Success Looks Like at Fractile

• Smooth NPI transitions with minimal yield loss.
• Strong first-pass yield at ramp.
• Reduced DFM escapes before production freeze.
• Tight collaboration between design and manufacturing.
• Manufacturing processes that scale as Fractile scales.

About us

• Founded in 2022, team of 70+, which is expanding rapidly
• Modern, open offices in London and Bristol
• Collaborative, problem-solving culture built on deep curiosity, entrepreneurial initiative and technical fluency

Export control and security clearance

Certain roles may involve working on technologies subject to export restrictions. Applicants may be required to undergo additional eligibility checks to ensure compliance with applicable law.

About Graphcore 

At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.

Job Summary

We are seeking a Product Safety Engineer to support safety design, validation, and certification of high-performance server platforms, including systems operating with high-voltage DC power and advanced liquid-cooling architectures.

This role involves close collaboration with electrical, mechanical, thermal, and manufacturing teams to ensure products meet applicable safety standards and are prepared for global certification.

Required skills: 

• Contribute to safety architecture and compliance for server systems, including HVDC power shelves, PDUs, and liquid-cooling subsystems
• Apply IEC 62368-1 requirements in design reviews, including creepage and clearance, insulation coordination, grounding, and protective measures
• Review schematics, PCB layouts, and mechanical designs to identify potential electrical, thermal, and fire hazards
• Support hazard-based safety engineering (HBSE) assessments, including evaluation of single-fault conditions and abnormal operation scenarios
• Plan and execute safety validation testing, such as dielectric strength (HiPot), insulation resistance, fault condition testing, thermal evaluation, and fire enclosure assessment
• Work with EMC teams to ensure appropriate grounding, shielding, and filtering strategies are considered in safety design
• Support certification activities with external agencies (e.g. CB Scheme, NRTL bodies), including preparation of technical documentation and test reports
• Contribute to safety strategies for HVDC systems (typically 400–1000V DC), including insulation systems, interlocks, and service safety considerations
• Evaluate safety aspects of liquid-cooling systems, including leakage risk, dielectric properties of fluids, condensation, and system monitoring
• Maintain structured, audit-ready documentation to support compliance and manufacturing readiness

Desired:

• Degree in Electrical, Electronic, Mechanical Engineering, or a related discipline
• Experience in product safety, compliance, or a related engineering function
• Working knowledge of IEC 62368-1 or comparable product safety standards
• Understanding of electrical safety principles, including insulation, grounding, creepage/clearance, and fault protection
• Ability to review and interpret engineering designs (schematics, layouts, mechanical drawings) in the context of safety
• Experience supporting product certification or working with external test laboratories
• Familiarity with safety considerations in liquid-cooled or thermally intensive systems
• Awareness of EMC considerations in high-power designs

Benefits

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Sponsorship

Applicants for this position must hold the right to work in the UK. Unfortunately at this time, we are unable to provide visa sponsorship or support for visa applications.

What You’ll Do:

You will join the Global Supplier Management and Technical Sourcing organization, a team responsible for ensuring CoreWeave’s rapidly growing hardware demand converts into clear-to-build, on-time shipments. The team works cross-functionally with Strategic Sourcing, Engineering, Program Management, Operations, and a global supplier base to support aggressive AI infrastructure deployment schedules in a highly supply-constrained environment.

About the role:

As a Senior Supply Materials Manager, you will own end-to-end supply execution for one or more strategic OEM and ODM partners across multiple concurrent hardware programs. You will ensure allocation commitments, material readiness, and manufacturing capacity align with CoreWeave’s deployment plans. This role operates at the intersection of operations, sourcing, engineering, and suppliers, requiring strong execution discipline and comfort navigating ambiguity. You will act as the single-threaded owner for supply execution, proactively identifying risks, driving recovery actions, and maintaining operational stability as new NVIDIA-based platforms ramp.

Who You Are: 

• 8+ years of experience in materials management, supply execution, manufacturing operations, or supply chain roles within data center, hyperscaler, cloud service provider, or AI hardware environments
  
  
• Bachelor’s degree in Engineering, Supply Chain Management, Operations, Business Administration, or equivalent practical experience
  
  
• Proven experience managing OEM and/or ODM supply execution, including allocation-constrained environments
  
  
• Demonstrated ability to manage end-to-end supply execution across multiple concurrent hardware programs
  
  
• Experience driving Clear-to-Build readiness, material placement, shortage mitigation, and production release readiness
  
  
• Strong analytical and organizational skills with the ability to manage complex, fast-changing program requirements
  
  
• Experience leading supplier performance management across delivery, capacity adherence, and recovery execution
  
  
• Excellent written and verbal communication skills with experience engaging cross-functional teams and supplier leadership

Preferred: 

• Experience working directly with Taiwan-based ODMs or global OEM manufacturing partners
  
  
• Familiarity with server, rack-level, or AI system builds including GPU, memory, power, and thermal components
  
  
• Experience supporting multiple overlapping NPI and production ramps
  
  
• Master’s degree in Engineering, Supply Chain, Operations, or Business Administration

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

We believe in investing in our people and value candidates who bring diverse experiences to our teams, even if you are not a 100 percent match. Here are a few qualities we’ve found compatible with this role. If some of this describes you, we’d love to talk.

• You love driving execution in complex, supply-constrained environments
  
  
• You’re curious about how hardware, manufacturing, and supply chains come together at scale
  
  
• You’re an expert at turning demand signals into executable supply plans

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

As an Astera Labs Principal Field Applications Engineer, you will support the world’s leading cloud service providers, server and network OEMs by working with them to design solutions that use Astera Labs’ portfolio of connectivity products. In this role, you will need to identify and understand customer requirements, propose Astera Labs solutions that provide clear value to the customer and provide hands-on design-in support. You will drive innovation by listening to the customer requirements, working with our engineering teams to implement into the product roadmap and delivering the results back to the customer.

 Basic qualifications:

• BS in electrical engineering. Master’s degree in engineering is preferred.
• Minimum of 8 years’ experience working with Cloud service providers and server OEM customers to design in complex SoC/silicon products for Server, Storage, and/or Networking applications. 
• Customer-oriented, Goal-driven, Self-motivated, be able to work independently and be able to travel frequently to customer sites
• Fluent in Mandarin and English
• Entrepreneurial, open-mind behavior and can-do attitude. Think and act with the customer in mind!

Required experience:

• Hands-on, thorough knowledge of high-speed protocols like PCIe & Ethernet
• Silicon/System bring-up and debug experience in customer systems.
• Experience with lab equipment including protocol analyzers and oscilloscopes.
• A strong background in high-speed board design techniques, and understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers etc.
• Intermediate level of proficiency in Python for automating system validation and link optimization.
• Able to step through embedded firmware at the SerDes (SoC) or MCU level for debugging.
• Firsthand experience with lab equipment including traffic generators, analyzers, and high-speed oscilloscopes.
• Business travel to Asia and the North America region may be required as needed.

Preferred experience:

• Strong working knowledge of a high speed interface at a physical layer level, associated standards, and debug. Most recent experience with 12G NRZ signaling at a minimum, some experience with 25G NRZ/56G PAM4 preferred.
• Development, support, and experience with PCIe ICs.
• Experience in embedded SW debug or development with firmware, drivers, and BIOS using PCIe technology.

Regional Sales Executives will work closely with Field Sales Engineers (FAEs) and the sales management team to develop and execute an account strategy to effectively engage with leading cloud service providers on Astera Labs’ portfolio of connectivity products.

Responsibilities

• Develop a customer specific sales plan that identifies revenue generating opportunities and outlines steps to effectively develop relationships within key influencers in R&D, Procurement, Executive level GM/CTO
• Drive sales efforts by teaming up with FAEs engaging with customers to provide roadmap updates, technology training, product sampling, technical support and gather customer forecasts
• Be a strong voice for your customers to communicate their product roadmap feedback, customer support issues and to drive a timely response from Astera Labs HQ
• Establish regular communication with your customer’s procurement, ODM ecosystem and other industry partners to be able to accurately forecast your region’s quarterly revenue and annual demand forecast

Qualifications

• Bachelor’s degree, preferred electrical/computer engineering and MBA.
• 5+ years’ experience selling complex SoC/silicon products to Cloud Services Providers, Server or Network OEMs
• Demonstrated ability to prepare and execute customer account plans to win complex silicon design wins that contribute significant revenue growth
• Established relationships with some of our key target customers including Cloud Service Providers, Server, Storage & Networking OEMs
• Excellent communication and project management skills
• Entrepreneurial, open-minded behavior and can-do attitude. Think and act with the customer in mind!
• Familiar and at least 3+ years working experience with Taiwan Data Center ODMs like Quanta, Wistron, Wiwynn, Foxconn, and Inventec's supply chain management

Your base salary will be determined based on your experience and the pay of employees in similar positions

We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

Summary/Purpose of the role

We are looking for a Senior Software Development Engineer, Developer Tools to join our team.

Automation of key engineering processes - such as builds, testing, deployments, and more - is a critical focus at Network Optix. These efforts help our engineers work more efficiently and deliver high-quality software faster.

The CI team plays a leading role in designing, building, and maintaining this automation ecosystem, driving best practices in CI/CD (Continuous Integration and Continuous Delivery) across the company.

Current State of CI/CD and Automation

A significant portion of our engineering and infrastructure processes is already automated and continuously evolving. The CI team builds and maintains a range of internal services and tools, including:

• Automation tools – Custom bots and services that streamline routine tasks within merge requests and Jira workflows, built on top of the GitLab and Jira APIs.
• Crash analysis service – A service that processes core and minidumps from client environments and automatically creates Jira issues for developers.
• Sign server – A service that securely signs distributable binaries using certificates and keys provided by customers.
• Build tooling – Tools and integrations to build our cross-platform products using CMake, Ninja, and Conan.
• Product CI pipelines – GitLab-based pipelines that run builds and automated tests across our product line.
• Internal CI/CD solutions – Pipelines and web services for internal CI team projects, including Jenkins jobs.

What the CI Team Has Today

• A real engineering culture – Code reviews, pre-commit checks, and a strong focus on writing high-quality, maintainable code.
• A small, hands-on team – 5 engineers and a team lead who actively contributes to the codebase.
• Solid infrastructure – Bare-metal servers running Kubernetes clusters in our own data center.
• Knowledge sharing – A collaborative environment where engineers actively help each other and grow together.
• Room to grow – Opportunities to take ownership of meaningful projects and develop professionally.
  
  

What you will be doing

There is a substantial amount of work ahead as we continue to expand and improve our CI/CD ecosystem:

• New automation services – Design and implement new services, and continue evolving the existing ones.
• Developer productivity tools – Build internal tools and services that save engineers time and streamline daily workflows.
• Build tooling improvements – Make our build infrastructure faster, more reliable, and easier to maintain.
• Pipeline performance – Improve the efficiency, stability, and execution time of our GitLab pipelines.
• Automation backlog – Work through a growing backlog of automation requests from engineering teams across the company.
• Support and maintenance – Troubleshoot issues, fix bugs, and keep existing solutions reliable.

What you bring

Software engineering – Solid hands-on experience building and maintaining production services, with good coding practices and attention to code quality.

• Python – Strong Python skills; this is the team's primary language for service development.
• Service integration – Familiarity with automating workflows through integration with internal services such as GitLab, Jira, and Artifactory, using direct API access, SDKs, CLI tooling, or other programmatic approaches.
• Scripting experience -  Bash, PowerShell
• Git – Solid knowledge of Git and collaborative development workflows.
• Systems fundamentals – Working knowledge of networking, operating systems, and how software interacts with hardware.

Soft skills

• Engineering mindset - Approaches problems pragmatically, gravitates toward clean and maintainable solutions; but also knows when to “use duct tape” instead of “building a spaceship”.
• Ownership mentality - Takes responsibility for the quality and longevity of their work, not just getting it "done."

Kindness - Approachable personality, able to communicate clearly and with empathy 

Nice to Have (Optional)

• Familiarity with CMake, Conan, Ninja, or similar build tools
• Experience with GitLab CI/CD pipelines
• Jenkins experience (groovy)

What we offer

• Competitive compensation  
• Paid time off 
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

Hybrid or Remote

The position is ideally a hybrid role and the office is located in Belgrade, Serbia. 

Summary/Purpose of the role

We are looking for a Senior Software Development Engineer, Developer Tools to join our team.

Automation of key engineering processes - such as builds, testing, deployments, and more - is a critical focus at Network Optix. These efforts help our engineers work more efficiently and deliver high-quality software faster.

The CI team plays a leading role in designing, building, and maintaining this automation ecosystem, driving best practices in CI/CD (Continuous Integration and Continuous Delivery) across the company.

Current State of CI/CD and Automation

A significant portion of our engineering and infrastructure processes is already automated and continuously evolving. The CI team builds and maintains a range of internal services and tools, including:

• Automation tools – Custom bots and services that streamline routine tasks within merge requests and Jira workflows, built on top of the GitLab and Jira APIs.
• Crash analysis service – A service that processes core and minidumps from client environments and automatically creates Jira issues for developers.
• Sign server – A service that securely signs distributable binaries using certificates and keys provided by customers.
• Build tooling – Tools and integrations to build our cross-platform products using CMake, Ninja, and Conan.
• Product CI pipelines – GitLab-based pipelines that run builds and automated tests across our product line.
• Internal CI/CD solutions – Pipelines and web services for internal CI team projects, including Jenkins jobs.

What the CI Team Has Today

• A real engineering culture – Code reviews, pre-commit checks, and a strong focus on writing high-quality, maintainable code.
• A small, hands-on team – 5 engineers and a team lead who actively contributes to the codebase.
• Solid infrastructure – Bare-metal servers running Kubernetes clusters in our own data center.
• Knowledge sharing – A collaborative environment where engineers actively help each other and grow together.
• Room to grow – Opportunities to take ownership of meaningful projects and develop professionally.
  
  

What you will be doing

There is a substantial amount of work ahead as we continue to expand and improve our CI/CD ecosystem:

• New automation services – Design and implement new services, and continue evolving the existing ones.
• Developer productivity tools – Build internal tools and services that save engineers time and streamline daily workflows.
• Build tooling improvements – Make our build infrastructure faster, more reliable, and easier to maintain.
• Pipeline performance – Improve the efficiency, stability, and execution time of our GitLab pipelines.
• Automation backlog – Work through a growing backlog of automation requests from engineering teams across the company.
• Support and maintenance – Troubleshoot issues, fix bugs, and keep existing solutions reliable.

What you bring

Software engineering – Solid hands-on experience building and maintaining production services, with good coding practices and attention to code quality.

• Python – Strong Python skills; this is the team's primary language for service development.
• Service integration – Familiarity with automating workflows through integration with internal services such as GitLab, Jira, and Artifactory, using direct API access, SDKs, CLI tooling, or other programmatic approaches.
• Scripting experience -  Bash, PowerShell
• Git – Solid knowledge of Git and collaborative development workflows.
• Systems fundamentals – Working knowledge of networking, operating systems, and how software interacts with hardware.

Soft skills

• Engineering mindset - Approaches problems pragmatically, gravitates toward clean and maintainable solutions; but also knows when to “use duct tape” instead of “building a spaceship”.
• Ownership mentality - Takes responsibility for the quality and longevity of their work, not just getting it "done."

Kindness - Approachable personality, able to communicate clearly and with empathy 

Nice to Have (Optional)

• Familiarity with CMake, Conan, Ninja, or similar build tools
• Experience with GitLab CI/CD pipelines
• Jenkins experience (groovy)

What we offer

• Competitive compensation  
• Paid time off 
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

Hybrid or Remote

The position is ideally a hybrid role and the office is located in Hague, Netherlands. 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

主要職責：

營運痛點分析與歸因 (Root Cause Analysis)：建構顧客體驗漏斗，從用戶生命週期識別流程問題、營運文題、分析深層原因。

端到端數據管道建構與維護 (ETL & Pipeline)：使用 Presto/Hive SQL 處理大規模數據，負責設計與維護 Airflow DAGs、開發並優化數據市集 (Data Marts)、監控數據管道健康度，確保數據準確性 (Data Quality)。

流程自動化與工具開發 (Automation & Tooling)：使用 Python 開發自動化腳本，整合 Slack、GitHub、Zendesk、Tableau、Presto、Confluence 與各類內部 API 並使用/導入 LangChain、MCP Server，實現各類研究、報表建立、Quality Assurance 等自動化更新與發布，減少人工介入、提升團隊效率

必要條件：

具備處理SQL 查詢 (Recursive CTE, Window Functions, JSON parsing) 的能力。

具備商業分析敏感度，能將模糊的業務問題 (如「為什麼客訴增加？」) 轉化為具體的數據分析專案。

熟悉 Tableau Server 、 Power BI 或相關報表製作與操作。

加分條件：

熟悉客服與工單系統營運數據結構：有客服、電商、物流等類似系統的數據分析經驗。

具備電商或供應鏈領域知識：了解電商商業模式、物流庫存邏輯。

具備 Python 實務開發能力，能夠撰寫自動化腳本、處理 API 串接或進行數據轉換。

熟悉 Airflow 或類似的工作流調度工具，有實際撰寫與維護 DAG 的經驗。

熟悉版本控制工具 (GitHub/Git)，習慣 Pull Request (PR) 審查與協作流程。

AI/LLM 應用經驗：曾使用 LangChain 或內部 AI 工具建構輔助分析的 Agent 或自動化流程。 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Role Overview  

The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.

1. Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.
2. Embrace new technologies: We actively introduce AI (Windsurf, Gemini, Copilot) and automation tools to eliminate repetitive tasks.

What You Will Do 

• Quickly support (within hours) and respond to the needs of various operational teams, formulate Ad-Hoc analysis plans, and produce high-quality, highly accurate data reports.
• Operational Pain Point Analysis and Root Cause Analysis: Building a customer experience funnel, identifying process issues and operational problems from the user lifecycle, and analyzing deep-seated causes.
• End-to-End Data Pipeline Construction and Maintenance (ETL & Pipeline): Using Presto/Hive SQL to process large-scale data, responsible for designing and maintaining Airflow DAGs, developing and optimizing Data Marts, monitoring data pipeline health, and ensuring data quality.
• Process Automation and Tool Development (Automation & Tooling): Using Python to develop automation scripts, integrating Slack, GitHub, Zendesk, Tableau, Presto, Confluence, and various internal APIs, and using/introducing LangChain, MCP Server to achieve automated updates and releases for various research, report generation, Quality Assurance, etc., reducing manual intervention and improving team efficiency.

Basic Qualifications  

• 3+ years of data analysis or data engineering experience, with the ability to handle complex SQL queries (Recursive CTE, Window Functions, JSON parsing).
• Possess business analysis sensitivity, capable of transforming vague business problems (e.g., "Why are customer complaints increasing?") into concrete data analysis projects.
• Familiar with Tableau Server, Power BI, or related report creation and operation.

Preferred Qualifications

• Familiar with customer service and ticketing system operational data structures: experience in data analysis for similar systems such as customer service, e-commerce, and logistics.
• Possess e-commerce or supply chain domain knowledge: understanding of e-commerce business models and logistics inventory logic.
• Possess practical Python development skills, capable of writing automation scripts, handling API integration, or performing data transformation.
• Familiar with Airflow or similar workflow scheduling tools, with practical experience in writing and maintaining DAGs.
• Familiar with version control tools (GitHub/Git), accustomed to Pull Request (PR) review and collaboration processes.
• AI/LLM application experience: experience using LangChain or internal AI tools to build auxiliary analysis agents or automated processes.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.

1. Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.
2. Embrace new technologies: We actively introduce AI (Windsurf, Gemini, Copilot) and automation tools to eliminate repetitive tasks.

What You Will Do 

• Quickly support (within hours) and respond to the needs of various operational teams, formulate Ad-Hoc analysis plans, and produce high-quality, highly accurate data reports.
• Operational Pain Point Analysis and Root Cause Analysis: Building a customer experience funnel, identifying process issues and operational problems from the user lifecycle, and analyzing deep-seated causes.
• End-to-End Data Pipeline Construction and Maintenance (ETL & Pipeline): Using Presto/Hive SQL to process large-scale data, responsible for designing and maintaining Airflow DAGs, developing and optimizing Data Marts, monitoring data pipeline health, and ensuring data quality.
• Process Automation and Tool Development (Automation & Tooling): Using Python to develop automation scripts, integrating Slack, GitHub, Zendesk, Tableau, Presto, Confluence, and various internal APIs, and using/introducing LangChain, MCP Server to achieve automated updates and releases for various research, report generation, Quality Assurance, etc., reducing manual intervention and improving team efficiency.

Basic Qualifications  

• 3+ years of data analysis or data engineering experience, with the ability to handle complex SQL queries (Recursive CTE, Window Functions, JSON parsing).
• Possess business analysis sensitivity, capable of transforming vague business problems (e.g., "Why are customer complaints increasing?") into concrete data analysis projects.
• Familiar with Tableau Server, Power BI, or related report creation and operation.

Preferred Qualifications

• Familiar with customer service and ticketing system operational data structures: experience in data analysis for similar systems such as customer service, e-commerce, and logistics.
• Possess e-commerce or supply chain domain knowledge: understanding of e-commerce business models and logistics inventory logic.
• Possess practical Python development skills, capable of writing automation scripts, handling API integration, or performing data transformation.
• Familiar with Airflow or similar workflow scheduling tools, with practical experience in writing and maintaining DAGs.
• Familiar with version control tools (GitHub/Git), accustomed to Pull Request (PR) review and collaboration processes.
• AI/LLM application experience: experience using LangChain or internal AI tools to build auxiliary analysis agents or automated processes.

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

Frontend engineers at Appier focus on handcrafting sophisticated web UIs and ad content using cutting-edge front-end development technologies and tools. We collaborate closely with designers and backend engineers to deliver high-quality, smooth, and elegant web applications for the advertising domain as well as support daily operations within Appier.

 [The seniority/title is determined by job-related skills, experience, and evaluation after the interview.]

 Responsibilities

• Design and develop reusable advertising UI components (e.g., banners, video ads) and supporting systems using modern JavaScript frameworks and AI-powered tools.
• Build and maintain a modular JavaScript library or SDK to ensure scalable, consistent, and easily integrated ad rendering and tracking.
• Optimize ad content performance through efficient loading strategies and responsive design.
• Develop integrations with external SSP platforms, ensuring compliance with technical standards.
• Implement and manage analytics tools to monitor user interaction and ad effectiveness, delivering actionable insights.
• Participate in brainstorming sessions, contributing innovative technical solutions across UI/UX, algorithms, and product development.
• Utilize AI-powered development tools (e.g., GitHub Copilot, Tabnine, Cursor) to enhance coding efficiency and maintain code quality.

About you

[Minimum qualifications]

• Solid understanding of HTML, CSS, JavaScript, TypeScript, DOM, HTTP and web standards.
• Knowledge of modern front-end frameworks like React, Vue, Svelte.
• Experienced in integrating with REST APIs and GraphQL
• Experienced with bundler: Vite, Webpack, esbuild, and Rollup.
• Familiarity with Git for version control.
• Experience ensuring cross-browser compatibility.
• Practice coding conventions, syntax standards, and thorough documentation.
• Shows initiative and strong interpersonal skills in problem-solving.
• Ability to work effectively both independently and as part of a team.

[Preferred qualifications]

• Explores and shares insights on AI tools like GitHub Copilot, Tabnine, Cursor, and AI-driven testing to enhance front-end development and code quality.
• Experienced with meta frameworks like: Next.js, Nuxt.js, SvelteKit.
• Experienced with CSS-in-JS, PostCSS, SASS, and Tailwind CSS.
• Skilled in Jest, React Testing Library, Cypress, and Playwright for testing.
• Experienced in web performance optimization using Core Web Vitals, Lighthouse, WebPageTest, and Chrome DevTools.
• Experienced in debugging on any web environments like webview or browser.
• Experienced in server-side JavaScript runtime: Node.js, bun, deno.
• Experienced with relational databases or NoSQL databases.
• Familiar with CI/CD tools (GitHub Actions, Jenkins, Bitbucket) and Docker.

#LI-AK1

About the Team

Our team is responsible for a large part of the server-side development — camera integration and support. We work with a wide variety of camera manufacturers, each using different protocols (IP-based, TCP/UDP, HTTP, SOAP, ONVIF, and various proprietary text and binary protocols).

The integration team investigates and supports these protocols, often performing reverse engineering. A significant part of the work involves debugging issues on local and remote devices using tools like Wireshark.

Our software runs on a wide range of hardware and operating systems. We build efficient, portable solutions using modern C++ (C++20/23), along with CMake, Conan, and Git.

What You’ll Be Doing

• Examine various camera APIs and develop plugins for different vendors
• Add support for new cameras and devices (NVRs, DVRs, intercoms, IP speakers, etc.)
• Implement support for new camera features and capabilities
• Maintain and improve camera support on the server side
• Collaborate with the core server team to enhance camera-server interaction
• Investigate Wireshark logs and server logs to diagnose and resolve issues reported by technical support
• Troubleshoot complex problems, including server crashes and device-specific issues
• Interact with device manufacturers to improve and stabilize integrations
• Refactor existing code and increase unit and functional test coverage
• Participate in code reviews
• Assist the Support team in analyzing complex field issues

Domain / Areas of Work

Each integration typically involves working across multiple protocols and includes:

• Camera discovery
• Capability detection
• Configuration management
• Device control
• Media stream handling
• Video analytics data processing

Camera Features You’ll Work With

• Audio/video sources and encoders
• PTZ (pan-tilt-zoom)
• Advanced hardware features (wipers, heaters, etc.)
• Speakers and IO ports
• Security features (doorbells, locks, alarms)

Advanced Video Analytics

• Event detection (line crossing, loitering, etc., 50+ types)
• Object tracking and classification
• Recognition (license plates, faces, etc.)
• Analytics configuration (regions of interest, rules, etc.)

What you bring

Experience

• Experience working with large codebases and maintaining existing systems
• Strong experience in C++17/20, including multi-threaded and asynchronous programming
• Experience with Windows and Linux C++ toolchains
• Experience analyzing network traffic (e.g., Wireshark)
• Solid understanding of OOP and software design patterns
• Strong debugging and problem-solving skills
• Experience writing unit and functional tests
• Experience with web services, SOAP, and ONVIF (desirable)
• Experience with Qt 6 (desirable)

Technical Skills

• Ability to write efficient, portable C++ code in a multi-threaded environment
• Strong understanding of asynchronous programming
• Ability to work with and evolve an existing codebase
• Experience with CMake and Git
• Basic system administration skills
• Experience working with issue tracking tools (e.g., Jira)

Knowledge

• Strong knowledge of C++17/20 and STL (C++23/26 is a plus)
• Understanding of algorithms and data structures
• Knowledge of concurrent programming
• Solid understanding of memory management (low-level and high-level)
• Understanding of Windows and Linux internals
• Deep understanding of OOP and design patterns
• Strong understanding of networking fundamentals and HTTP

Nice to Have

• Cross-platform development experience (Windows/Linux, including embedded systems)
• Familiarity with Boost
• Understanding of device-level integrations and video systems
• Experience working with analytics from vendors (e.g., Uniview, Vivotek)
• Familiarity with modern AI-assisted development tools (e.g., code generation, static analysis, or developer productivity tools)

What we offer

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is ideally a hybrid role in one of our offices located in Taipei, Taiwan; Hague, Netherlands; Burbank, CA; Walnut Creek, CA and Portland, OR; Belgrade, Serbia.

Please note: We do not accept unsolicited resumes from third-party recruiters or staffing agencies. Any unsolicited resumes sent to our employees or submitted to our careers page or job postings without a formal agreement in place will be considered property of Network Optix, and no fees will be paid in the event that candidate is hired by the company.

About the Team

Our team is responsible for a large part of the server-side development — camera integration and support. We work with a wide variety of camera manufacturers, each using different protocols (IP-based, TCP/UDP, HTTP, SOAP, ONVIF, and various proprietary text and binary protocols).

The integration team investigates and supports these protocols, often performing reverse engineering. A significant part of the work involves debugging issues on local and remote devices using tools like Wireshark.

Our software runs on a wide range of hardware and operating systems. We build efficient, portable solutions using modern C++ (C++20/23), along with CMake, Conan, and Git.

What You’ll Be Doing

• Examine various camera APIs and develop plugins for different vendors
• Add support for new cameras and devices (NVRs, DVRs, intercoms, IP speakers, etc.)
• Implement support for new camera features and capabilities
• Maintain and improve camera support on the server side
• Collaborate with the core server team to enhance camera-server interaction
• Investigate Wireshark logs and server logs to diagnose and resolve issues reported by technical support
• Troubleshoot complex problems, including server crashes and device-specific issues
• Interact with device manufacturers to improve and stabilize integrations
• Refactor existing code and increase unit and functional test coverage
• Participate in code reviews
• Assist the Support team in analyzing complex field issues

Domain / Areas of Work

Each integration typically involves working across multiple protocols and includes:

• Camera discovery
• Capability detection
• Configuration management
• Device control
• Media stream handling
• Video analytics data processing

Camera Features You’ll Work With

• Audio/video sources and encoders
• PTZ (pan-tilt-zoom)
• Advanced hardware features (wipers, heaters, etc.)
• Speakers and IO ports
• Security features (doorbells, locks, alarms)

Advanced Video Analytics

• Event detection (line crossing, loitering, etc., 50+ types)
• Object tracking and classification
• Recognition (license plates, faces, etc.)
• Analytics configuration (regions of interest, rules, etc.)

What you bring

Experience

• Experience working with large codebases and maintaining existing systems
• Strong experience in C++17/20, including multi-threaded and asynchronous programming
• Experience with Windows and Linux C++ toolchains
• Experience analyzing network traffic (e.g., Wireshark)
• Solid understanding of OOP and software design patterns
• Strong debugging and problem-solving skills
• Experience writing unit and functional tests
• Experience with web services, SOAP, and ONVIF (desirable)
• Experience with Qt 6 (desirable)

Technical Skills

• Ability to write efficient, portable C++ code in a multi-threaded environment
• Strong understanding of asynchronous programming
• Ability to work with and evolve an existing codebase
• Experience with CMake and Git
• Basic system administration skills
• Experience working with issue tracking tools (e.g., Jira)

Knowledge

• Strong knowledge of C++17/20 and STL (C++23/26 is a plus)
• Understanding of algorithms and data structures
• Knowledge of concurrent programming
• Solid understanding of memory management (low-level and high-level)
• Understanding of Windows and Linux internals
• Deep understanding of OOP and design patterns
• Strong understanding of networking fundamentals and HTTP

Nice to Have

• Cross-platform development experience (Windows/Linux, including embedded systems)
• Familiarity with Boost
• Understanding of device-level integrations and video systems
• Experience working with analytics from vendors (e.g., Uniview, Vivotek)
• Familiarity with modern AI-assisted development tools (e.g., code generation, static analysis, or developer productivity tools)

What we offer

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is ideally a hybrid role in one of our offices located in Taipei, Taiwan; Hague, Netherlands; Burbank, CA; Walnut Creek, CA and Portland, OR; Belgrade, Serbia.

Please note: We do not accept unsolicited resumes from third-party recruiters or staffing agencies. Any unsolicited resumes sent to our employees or submitted to our careers page or job postings without a formal agreement in place will be considered property of Network Optix, and no fees will be paid in the event that candidate is hired by the company.

About the Team

Our team is responsible for a large part of the server-side development — camera integration and support. We work with a wide variety of camera manufacturers, each using different protocols (IP-based, TCP/UDP, HTTP, SOAP, ONVIF, and various proprietary text and binary protocols).

The integration team investigates and supports these protocols, often performing reverse engineering. A significant part of the work involves debugging issues on local and remote devices using tools like Wireshark.

Our software runs on a wide range of hardware and operating systems. We build efficient, portable solutions using modern C++ (C++20/23), along with CMake, Conan, and Git.

What You’ll Be Doing

• Examine various camera APIs and develop plugins for different vendors
• Add support for new cameras and devices (NVRs, DVRs, intercoms, IP speakers, etc.)
• Implement support for new camera features and capabilities
• Maintain and improve camera support on the server side
• Collaborate with the core server team to enhance camera-server interaction
• Investigate Wireshark logs and server logs to diagnose and resolve issues reported by technical support
• Troubleshoot complex problems, including server crashes and device-specific issues
• Interact with device manufacturers to improve and stabilize integrations
• Refactor existing code and increase unit and functional test coverage
• Participate in code reviews
• Assist the Support team in analyzing complex field issues

Domain / Areas of Work

Each integration typically involves working across multiple protocols and includes:

• Camera discovery
• Capability detection
• Configuration management
• Device control
• Media stream handling
• Video analytics data processing

Camera Features You’ll Work With

• Audio/video sources and encoders
• PTZ (pan-tilt-zoom)
• Advanced hardware features (wipers, heaters, etc.)
• Speakers and IO ports
• Security features (doorbells, locks, alarms)

Advanced Video Analytics

• Event detection (line crossing, loitering, etc., 50+ types)
• Object tracking and classification
• Recognition (license plates, faces, etc.)
• Analytics configuration (regions of interest, rules, etc.)

What you bring

Experience

• Experience working with large codebases and maintaining existing systems
• Strong experience in C++17/20, including multi-threaded and asynchronous programming
• Experience with Windows and Linux C++ toolchains
• Experience analyzing network traffic (e.g., Wireshark)
• Solid understanding of OOP and software design patterns
• Strong debugging and problem-solving skills
• Experience writing unit and functional tests
• Experience with web services, SOAP, and ONVIF (desirable)
• Experience with Qt 6 (desirable)

Technical Skills

• Ability to write efficient, portable C++ code in a multi-threaded environment
• Strong understanding of asynchronous programming
• Ability to work with and evolve an existing codebase
• Experience with CMake and Git
• Basic system administration skills
• Experience working with issue tracking tools (e.g., Jira)

Knowledge

• Strong knowledge of C++17/20 and STL (C++23/26 is a plus)
• Understanding of algorithms and data structures
• Knowledge of concurrent programming
• Solid understanding of memory management (low-level and high-level)
• Understanding of Windows and Linux internals
• Deep understanding of OOP and design patterns
• Strong understanding of networking fundamentals and HTTP

Nice to Have

• Cross-platform development experience (Windows/Linux, including embedded systems)
• Familiarity with Boost
• Understanding of device-level integrations and video systems
• Experience working with analytics from vendors (e.g., Uniview, Vivotek)
• Familiarity with modern AI-assisted development tools (e.g., code generation, static analysis, or developer productivity tools)

What we offer

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is ideally a hybrid role in one of our offices located in Taipei, Taiwan; Hague, Netherlands; Burbank, CA; Walnut Creek, CA and Portland, OR; Belgrade, Serbia.

Please note: We do not accept unsolicited resumes from third-party recruiters or staffing agencies. Any unsolicited resumes sent to our employees or submitted to our careers page or job postings without a formal agreement in place will be considered property of Network Optix, and no fees will be paid in the event that candidate is hired by the company.

About the Team

Our team is responsible for a large part of the server-side development — camera integration and support. We work with a wide variety of camera manufacturers, each using different protocols (IP-based, TCP/UDP, HTTP, SOAP, ONVIF, and various proprietary text and binary protocols).

The integration team investigates and supports these protocols, often performing reverse engineering. A significant part of the work involves debugging issues on local and remote devices using tools like Wireshark.

Our software runs on a wide range of hardware and operating systems. We build efficient, portable solutions using modern C++ (C++20/23), along with CMake, Conan, and Git.

What You’ll Be Doing

• Examine various camera APIs and develop plugins for different vendors
• Add support for new cameras and devices (NVRs, DVRs, intercoms, IP speakers, etc.)
• Implement support for new camera features and capabilities
• Maintain and improve camera support on the server side
• Collaborate with the core server team to enhance camera-server interaction
• Investigate Wireshark logs and server logs to diagnose and resolve issues reported by technical support
• Troubleshoot complex problems, including server crashes and device-specific issues
• Interact with device manufacturers to improve and stabilize integrations
• Refactor existing code and increase unit and functional test coverage
• Participate in code reviews
• Assist the Support team in analyzing complex field issues

Domain / Areas of Work

Each integration typically involves working across multiple protocols and includes:

• Camera discovery
• Capability detection
• Configuration management
• Device control
• Media stream handling
• Video analytics data processing

Camera Features You’ll Work With

• Audio/video sources and encoders
• PTZ (pan-tilt-zoom)
• Advanced hardware features (wipers, heaters, etc.)
• Speakers and IO ports
• Security features (doorbells, locks, alarms)

Advanced Video Analytics

• Event detection (line crossing, loitering, etc., 50+ types)
• Object tracking and classification
• Recognition (license plates, faces, etc.)
• Analytics configuration (regions of interest, rules, etc.)

What you bring

Experience

• Experience working with large codebases and maintaining existing systems
• Strong experience in C++17/20, including multi-threaded and asynchronous programming
• Experience with Windows and Linux C++ toolchains
• Experience analyzing network traffic (e.g., Wireshark)
• Solid understanding of OOP and software design patterns
• Strong debugging and problem-solving skills
• Experience writing unit and functional tests
• Experience with web services, SOAP, and ONVIF (desirable)
• Experience with Qt 6 (desirable)

Technical Skills

• Ability to write efficient, portable C++ code in a multi-threaded environment
• Strong understanding of asynchronous programming
• Ability to work with and evolve an existing codebase
• Experience with CMake and Git
• Basic system administration skills
• Experience working with issue tracking tools (e.g., Jira)

Knowledge

• Strong knowledge of C++17/20 and STL (C++23/26 is a plus)
• Understanding of algorithms and data structures
• Knowledge of concurrent programming
• Solid understanding of memory management (low-level and high-level)
• Understanding of Windows and Linux internals
• Deep understanding of OOP and design patterns
• Strong understanding of networking fundamentals and HTTP

Nice to Have

• Cross-platform development experience (Windows/Linux, including embedded systems)
• Familiarity with Boost
• Understanding of device-level integrations and video systems
• Experience working with analytics from vendors (e.g., Uniview, Vivotek)
• Familiarity with modern AI-assisted development tools (e.g., code generation, static analysis, or developer productivity tools)

What we offer

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is ideally a hybrid role in one of our offices located in Taipei, Taiwan; Hague, Netherlands; Burbank, CA; Walnut Creek, CA and Portland, OR; Belgrade, Serbia.

Please note: We do not accept unsolicited resumes from third-party recruiters or staffing agencies. Any unsolicited resumes sent to our employees or submitted to our careers page or job postings without a formal agreement in place will be considered property of Network Optix, and no fees will be paid in the event that candidate is hired by the company.

About the Team

Our team is responsible for a large part of the server-side development — camera integration and support. We work with a wide variety of camera manufacturers, each using different protocols (IP-based, TCP/UDP, HTTP, SOAP, ONVIF, and various proprietary text and binary protocols).

The integration team investigates and supports these protocols, often performing reverse engineering. A significant part of the work involves debugging issues on local and remote devices using tools like Wireshark.

Our software runs on a wide range of hardware and operating systems. We build efficient, portable solutions using modern C++ (C++20/23), along with CMake, Conan, and Git.

What You’ll Be Doing

• Examine various camera APIs and develop plugins for different vendors
• Add support for new cameras and devices (NVRs, DVRs, intercoms, IP speakers, etc.)
• Implement support for new camera features and capabilities
• Maintain and improve camera support on the server side
• Collaborate with the core server team to enhance camera-server interaction
• Investigate Wireshark logs and server logs to diagnose and resolve issues reported by technical support
• Troubleshoot complex problems, including server crashes and device-specific issues
• Interact with device manufacturers to improve and stabilize integrations
• Refactor existing code and increase unit and functional test coverage
• Participate in code reviews
• Assist the Support team in analyzing complex field issues

Domain / Areas of Work

Each integration typically involves working across multiple protocols and includes:

• Camera discovery
• Capability detection
• Configuration management
• Device control
• Media stream handling
• Video analytics data processing

Camera Features You’ll Work With

• Audio/video sources and encoders
• PTZ (pan-tilt-zoom)
• Advanced hardware features (wipers, heaters, etc.)
• Speakers and IO ports
• Security features (doorbells, locks, alarms)

Advanced Video Analytics

• Event detection (line crossing, loitering, etc., 50+ types)
• Object tracking and classification
• Recognition (license plates, faces, etc.)
• Analytics configuration (regions of interest, rules, etc.)

What you bring

Experience

• Experience working with large codebases and maintaining existing systems
• Strong experience in C++17/20, including multi-threaded and asynchronous programming
• Experience with Windows and Linux C++ toolchains
• Experience analyzing network traffic (e.g., Wireshark)
• Solid understanding of OOP and software design patterns
• Strong debugging and problem-solving skills
• Experience writing unit and functional tests
• Experience with web services, SOAP, and ONVIF (desirable)
• Experience with Qt 6 (desirable)

Technical Skills

• Ability to write efficient, portable C++ code in a multi-threaded environment
• Strong understanding of asynchronous programming
• Ability to work with and evolve an existing codebase
• Experience with CMake and Git
• Basic system administration skills
• Experience working with issue tracking tools (e.g., Jira)

Knowledge

• Strong knowledge of C++17/20 and STL (C++23/26 is a plus)
• Understanding of algorithms and data structures
• Knowledge of concurrent programming
• Solid understanding of memory management (low-level and high-level)
• Understanding of Windows and Linux internals
• Deep understanding of OOP and design patterns
• Strong understanding of networking fundamentals and HTTP

Nice to Have

• Cross-platform development experience (Windows/Linux, including embedded systems)
• Familiarity with Boost
• Understanding of device-level integrations and video systems
• Experience working with analytics from vendors (e.g., Uniview, Vivotek)
• Familiarity with modern AI-assisted development tools (e.g., code generation, static analysis, or developer productivity tools)

What we offer

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is ideally a hybrid role in one of our offices located in Taipei, Taiwan; Hague, Netherlands; Burbank, CA; Walnut Creek, CA and Portland, OR; Belgrade, Serbia.

Please note: We do not accept unsolicited resumes from third-party recruiters or staffing agencies. Any unsolicited resumes sent to our employees or submitted to our careers page or job postings without a formal agreement in place will be considered property of Network Optix, and no fees will be paid in the event that candidate is hired by the company.

• Refactor existing code and increase test coverage (UT and FT)
• Review the code of other members of the team

• Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
• It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.

• Experience with WebRTC media pipelines

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

• Refactor existing code and increase test coverage (UT and FT)
• Review the code of other members of the team

• Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
• It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.

• Experience with WebRTC media pipelines

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

• Refactor existing code and increase test coverage (UT and FT)
• Review the code of other members of the team

• Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
• It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.

• Experience with WebRTC media pipelines

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

• Refactor existing code and increase test coverage (UT and FT)
• Review the code of other members of the team

• Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
• It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.

• Experience with WebRTC media pipelines

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

• Refactor existing code and increase test coverage (UT and FT)
• Review the code of other members of the team

• Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
• It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.

• Experience with WebRTC media pipelines

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

• Refactor existing code and increase test coverage (UT and FT)
• Review the code of other members of the team

• Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
• It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.

• Experience with WebRTC media pipelines

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

About the Team

Our team is responsible for a large part of the server-side development — camera integration and support. We work with a wide variety of camera manufacturers, each using different protocols (IP-based, TCP/UDP, HTTP, SOAP, ONVIF, and various proprietary text and binary protocols).

The integration team investigates and supports these protocols, often performing reverse engineering. A significant part of the work involves debugging issues on local and remote devices using tools like Wireshark.

Our software runs on a wide range of hardware and operating systems. We build efficient, portable solutions using modern C++ (C++20/23), along with CMake, Conan, and Git.

What You’ll Be Doing

• Examine various camera APIs and develop plugins for different vendors
• Add support for new cameras and devices (NVRs, DVRs, intercoms, IP speakers, etc.)
• Implement support for new camera features and capabilities
• Maintain and improve camera support on the server side
• Collaborate with the core server team to enhance camera-server interaction
• Investigate Wireshark logs and server logs to diagnose and resolve issues reported by technical support
• Troubleshoot complex problems, including server crashes and device-specific issues
• Interact with device manufacturers to improve and stabilize integrations
• Refactor existing code and increase unit and functional test coverage
• Participate in code reviews
• Assist the Support team in analyzing complex field issues

Domain / Areas of Work

Each integration typically involves working across multiple protocols and includes:

• Camera discovery
• Capability detection
• Configuration management
• Device control
• Media stream handling
• Video analytics data processing

Camera Features You’ll Work With

• Audio/video sources and encoders
• PTZ (pan-tilt-zoom)
• Advanced hardware features (wipers, heaters, etc.)
• Speakers and IO ports
• Security features (doorbells, locks, alarms)

Advanced Video Analytics

• Event detection (line crossing, loitering, etc., 50+ types)
• Object tracking and classification
• Recognition (license plates, faces, etc.)
• Analytics configuration (regions of interest, rules, etc.)

What you bring

Experience

• Experience working with large codebases and maintaining existing systems
• Strong experience in C++17/20, including multi-threaded and asynchronous programming
• Experience with Windows and Linux C++ toolchains
• Experience analyzing network traffic (e.g., Wireshark)
• Solid understanding of OOP and software design patterns
• Strong debugging and problem-solving skills
• Experience writing unit and functional tests
• Experience with web services, SOAP, and ONVIF (desirable)
• Experience with Qt 6 (desirable)

Technical Skills

• Ability to write efficient, portable C++ code in a multi-threaded environment
• Strong understanding of asynchronous programming
• Ability to work with and evolve an existing codebase
• Experience with CMake and Git
• Basic system administration skills
• Experience working with issue tracking tools (e.g., Jira)

Knowledge

• Strong knowledge of C++17/20 and STL (C++23/26 is a plus)
• Understanding of algorithms and data structures
• Knowledge of concurrent programming
• Solid understanding of memory management (low-level and high-level)
• Understanding of Windows and Linux internals
• Deep understanding of OOP and design patterns
• Strong understanding of networking fundamentals and HTTP

Nice to Have

• Cross-platform development experience (Windows/Linux, including embedded systems)
• Familiarity with Boost
• Understanding of device-level integrations and video systems
• Experience working with analytics from vendors (e.g., Uniview, Vivotek)
• Familiarity with modern AI-assisted development tools (e.g., code generation, static analysis, or developer productivity tools)

What we offer

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is ideally a hybrid role in one of our offices located in Taipei, Taiwan; Hague, Netherlands; Burbank, CA; Walnut Creek, CA and Portland, OR; Belgrade, Serbia.

Please note: We do not accept unsolicited resumes from third-party recruiters or staffing agencies. Any unsolicited resumes sent to our employees or submitted to our careers page or job postings without a formal agreement in place will be considered property of Network Optix, and no fees will be paid in the event that candidate is hired by the company.

This role is one of our general tracks. Apply here for all engineering teams at Canonical who work on low-level system technology on autonomous devices across all seniority levels.

We hire careful and conscientious engineers who appreciate the challenge of memory, performance, battery and connectivity constrained code that has to work every time in an unreliable and unforgiving world, on x86, ARM or RISC-V silicon.

Canonical Ubuntu is the leading Linux for software engineers, desktops, cloud and IoT. We bring open source to the world as a high-performance, safe and secure platform for enterprise computing, software engineering, and connected devices.

These smart, connected devices have the potential to transform every industry. Classic Ubuntu – desktop or server – is widely used in embedded systems because of its developer focus and enterprise grade security maintenance. We partner with the world's most prominent silicon companies to optimise Ubuntu on their latest and greatest chips, as well as with major OEMs and ODMs (PC, servers and connected device manufacturers) to ensure that Ubuntu works perfectly on their hardware.

But while classic, ‘deb’ based Ubuntu is ideal for developers, it has too much variability for appliance or connected device environments, where you want to know *exactly* what the state of millions or billions of devices might be. So Canonical builds Ubuntu Core, a fully containerised version of Ubuntu that is mathematically precise and rigorously secure. We are working on additional solutions for even smaller devices.

We have several teams that focus on open source for embedded environments. We hire outstanding Linux software engineers with a passion for open source, innovation, cutting-edge hardware and software technologies in general. You will be expected to make significant contributions through high-quality design and code, and to develop your technical leadership.

These roles include:

• Ubuntu Core and snapd software development 
• Silicon software and optimisation engineers 
• Kernel driver and hardware enablement engineers 
• Hardware-centric Linux QA Engineers 
• Hardware Certification Engineers 
• Robotics engineers 
• Industrial IoT software engineers 
• Networking software engineers (switching, routing, access and SmartNICs)

At Canonical you will have the opportunity to engage with the broader open source community. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and contribute to the deployment of Ubuntu and Ubuntu Core across the widest range of devices.

Location: we have remote roles open in every time zone.

What your day will look like

Based on the first round of interviews we identify specific teams where you might be an excellent fit, and conduct second round interviews with those teams. Our engineers:

• Work with the latest Linux kernel and open source technologies
• Deliver Ubuntu for the latest IoT and server-class hardware platforms
• Integrate and maintain device-oriented software stacks
• Write high-quality, well-designed software
• Collaborate proactively with other globally distributed teams 
• Display technical leadership internally and within our external communities 
• Help our customers ship their apps and SDKs on Ubuntu
• Build device OS images with Ubuntu Core, Desktop and Server
• Optimise the Ubuntu kernel and libraries for silicon-specific capabilities 
• Debug issues and produce high-quality code to fix them 
• Contribute to technical documentation to make it the best of its kind 
• Discuss ideas and collaborate on finding good solutions 
• Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge 
• Work usually from home, with global travel 2 to 4 weeks for company events 

What we are looking for in you

• An exceptional academic track record from both high school and university
• Drive and a track record of going above-and-beyond expectations
• Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
• Experience with Linux (Debian or Ubuntu preferred) 
• Passion for Linux or embedded systems software (e.g. kernel, graphics, Yocto) 
• Fluency in at least one of Golang, C, C++, or Rust 
• Professional written and spoken English 
• Excellent interpersonal skills, curiosity, flexibility, and accountability 
• Passion, thoughtfulness, and self-motivation 
• Excellent communication and presentation skills 
• Result-oriented, with a personal drive to meet commitments 
• Ability to travel twice a year, for company events up to two weeks each

Additional skills that you might also bring

• Experience with Debian/Ubuntu or other distro packaging 
• Understanding of build systems and toolchains, including for cross-compilation 
• Experience with firmware, uboot, UEFI, ACPI, DSDT, or boot loaders
• Experience with power management on PCI ASPM, SATA ALPM, low power profiles 
• Computer architecture knowledge of x86, ARM, RISC-V 
• Experience in board design, bring up, and validation 
• Experience with electrical engineering design tools (e.g. schematic capture, layout) 
• Familiarity with Ubuntu development model
• Performance engineering and security experience 
• Shell or Python scripting skills 

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

介紹 GNTC 團隊

Dcard GNTC 團隊致力於打造企業級 AI 工作平台，讓企業都能透過 AI 提升工作效率、創造更高價值。
我們相信 AI 不只是工具，更是每個團隊成員的智能助手，能夠深度整合企業資料與流程，協助團隊做出更精準的決策、產出更高品質的成果。我們提供全方位的企業 AI 工作平台，使企業夥伴可以提升決策與洞察 、加速企劃產出 ，並且能透過 Agent 自動化處理例行任務，讓團隊專注於更具創造性與決策價值的工作。
為了達成這個目標，我們需要 Fullstack Engineer 加入我們，負責 Dcard GNTC 企業 Agent 平台的前後端開發與系統架構設計。你將端到端打造完整的生成式 AI 應用，為企業客戶提供優質的產品體驗。

你將在團隊參與⋯

• 開發 Dcard GNTC Agent 平台的前後端完整功能
  • 設計並實作 AI Chat 介面、Dashboard、管理後台等前端應用
  • 開發 MCP Server、API、AI Workflow 等後端服務
  • 整合 LLM、RAG 等 AI 技術棧
  • 優化前端使用者體驗與後端系統效能
• 根據產品規劃與客戶需求，快速交付完整的技術方案
  • 參與技術方案討論，從前端到後端提供完整的實作建議
  • 將產品需求轉化為清晰的前後端功能與使用者體驗
  • 根據時程、成本、技術可行性平衡前後端開發優先順序
• 持續改善產品體驗與技術架構
  • 優化前端互動體驗、效能與可用性
  • 強化後端系統的穩定性、可擴展性與維護性
  • 建立可重用的 UI 元件與後端模組
  • 改善開發工具、CI/CD 與部署流程
• 技術研究與知識分享
  • 持續學習 Agent 相關知識與前後端新技術，評估並導入適合的技術
  • 在團隊內部進行技術分享與文件撰寫

我們期待看到一個優秀的 Full Stack Engineer 具備以下能力

• 5 年以上 Web / Full Stack 開發經驗，能獨立交付完整產品功能
• 具備良好的產品工程思維，能在需求不完全清楚時完成拆解、推進與落地
• 熟悉以下技術：
  • 熟悉 AI SDK
  • MCP（Model Context Protocol）開發與整合經驗
    • 理解 MCP 的架構與運作原理
    • 實際開發過 MCP Server 或 Client
    • 能設計企業級 MCP 整合方案
    • LLM 應用開發：深入理解 Prompt Engineering、Context Engineering、RAG（Retrieval-Augmented Generation）
    • LLM-based Workflow Automation 與 AI Agent 開發經驗
  • 前端開發能力
    • 熟悉 React
    • 精通 TypeScript
    • 熟悉 Next.js 或類似 SSR/SSG 框架
    • 能設計並實作優秀的 AI Chat 介面與互動體驗
    • 理解 WebSocket、Server-Sent Events (SSE) 等即時通訊技術
    • 熟悉 Tailwind CSS 或其他 CSS 框架
  • 後端開發能力
    • 精通 TypeScript
    • 熟悉 Python
    • REST API 設計與開發
    • Relational / NoSQL Database 使用經驗
    • 能熟練操作 Linux（部署、自動化腳本）
    • 理解 Networking 基礎（DNS、TCP/IP、WebSocket、SSE、Load Balancing）
    • Cloud-Native & Container（Kubernetes、Docker）

如果你擁有以下能力，那就更棒了！

• 熟悉 LangChain、LlamaIndex 或其他 AI 開發框架
• Vector Database 使用經驗（如 Pinecone、Qdrant、Weaviate、Milvus）
• 前端進階能力
• 熟悉 Webview 或跨平台開發經驗
• 有 UI/UX 設計敏感度，能與設計師高效協作
• 熟悉 Zustand、Jotai 或其他狀態管理工具
• AI 相關進階能力
• 具備 AI SDK 實際開發經驗
• OpenAI Function Calling、Assistants API 深度使用經驗
• LoRA 等模型訓練與優化經驗
• 有開發 AI Agent 或 Multi-Agent System 經驗
• 對 Embedding Models、Semantic Search 有深入理解
• Streaming Response 處理經驗（前後端）
• 其他
• 在技術社群有活躍貢獻（開源專案、技術文章、Conference 演講）

薪資待遇

• 面議

注意事項

• 如果團隊覺得有機會合作，一起讓 Dcard 往更高的目標邁進，我們會儘速聯絡您！
• 若不符合職位需求的面試者，將不另行通知。
• 如果尋找到合適的人選加入，職缺可能會提前關閉。
• 如果人選在申請過程中提供不實資訊，Dcard 有權取消雇用提議。
• 在 Dcard，每位夥伴都是平等的，我們重視每個人的多元性。Dcard 致力於打造一個多元與共融的環境，尊重並且包容每一位夥伴。我們相信，平等與多元能夠帶來無限創新的可能。因此，我們的招聘流程提供每位應徵者平等的就業機會，並落實無歧視的就業環境

狄卡科技股份有限公司及其關係企業基於「員工招募」之目的，將蒐集您的「識別類、特徵類、社會情況、教育、考選、技術或其他專業、受僱情形」等個人資料，或您主動為求職目的而提供的資料（履歷、自傳等），以在招募期間及地區內，作為本次招募作業審核、評選、聯繫之用。如您未獲錄取，我們仍將保留您的資料以便向您通知新的職缺機會。

您得以致電狄卡科技股份有限公司及其關係企業（電子信箱：hr.ta@dcard.cc）行使請求查閱、補充、更正；請求提供複製本；請求停止蒐集、處理、利用；請求刪除個人資料等權利。如您未正確、完整提供各項資料，將可能影響聘用審核、評選或聯繫。

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 80+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring an Engineer Director, Devices Software Engineering to drive the strategy and implementation of our next-generation Ubuntu hardware enablement quality. This critical function is part of our mission to transform Linux certification, in partnership with the engineering directors of Ubuntu Enablement and Ubuntu Certification. Our goal is to deliver the world's best long term OS stability commitment on PC, server and IoT hardware.

We believe that Engineering Directors should be outstanding engineers themselves. They should be very comfortable reviewing a patch or a software design spec. They are trusted engineers who understand the importance of a whole-team effort in creating great products, and who enjoy seeing colleagues develop. They should contribute code themselves to set the standard for coding, but know that the code they write is far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills, and train engineers who are interested in soft skills to be managers. Even though this is a director level position, managing managers, we expect Engineering Directors to be outstanding system software engineers with the confidence to lead by example across the full range of activities in their teams. You’ll need to know how to drive testing and benchmarking to improve the clarity in your teams around quality and performance. You’ll also need to be confident to set and defend high expectations of work ethic, consistency, focus and learning.

In this Engineering Director role, you will lead the strategy and the team responsible for quality coordination and integration testing of our software stacks with hardware. We are looking for a quality expert with the ability to establish quality processes from the ground up. The candidate must understand today's PC and ARM IoT hardware, and be excited about the new generation of RISC-V hardware that is on the horizon. They should understand the board and device product lifecycle and know the tools and techniques used to introduce new products. They will work with teams across the company to drive quality improvements through the entire development cycle. This challenging role demands a high degree of technical skill combined with management experience.

Today, most Linux certification is poor quality. Vendors run one set of tests and then declare that 'the hardware is certified'. But Linux is not a static platform. We make many more security fixes in the Linux world than people traditionally made in the proprietary OS world - all of these need to be tested on hardware which has been certified, even if that certification is 'old'. Also, Linux and open source evolve significantly every six months, and even more between major enterprise releases like the Ubuntu LTS versions. During the lifespan of an LTS, new kernel improvements will be available to users, and they want to be sure that their hardware will work. Today's Linux certification programs do not meet the needs of its users, and we want to change that.

Our intention is to deliver continuous quality and certification across the entire portfolio of certified hardware. Once we have enabled and certified a device, we intend to keep testing it to ensure that every single change we deliver to Ubuntu users globally is verified on all the hardware we know about. We also intend to measure energy consumption on a continuous process, as part of our commitment to measure, manage and drive down the carbon footprint of Ubuntu usage around the planet. We are building the world's largest and best-equipped Linux device certification facility in Taipei, which will enable this continuous testing. We are also structuring our renewed partnership and customer agreements to facilitate this process going forward.

We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering directors and managers help teams achieve more than they thought they could, and feel proud of the result.

As an Engineering Director at Canonical your primary responsibility is to the teams you lead, to ensure that they measure outcomes, make process improvements, do valuable work, and find career satisfaction at Canonical. Technical leadership is a requirement, so that you’re able to challenge and grow your teams. Strong aptitude for planning, management and operations are necessary too. You will have the opportunity to influence our culture, facilitate technical delivery, and work with your teams on strategy and execution. You’ll select, develop, retain and lead teams of excellent software developers to design and implement software that runs on various CPU architectures, such as ARM, RISC-V, and x86. You will meet with stakeholders, prioritize requests, plan your roadmap and ensure the team can deliver their goals.

Location: As an Engineering Director position, this requires a candidate who is confident to run a project which spans several teams and time zones, hiring and managing both engineering managers and staff engineers. The role is part of our global Canonical and Ubuntu engineering organisation. We prefer to appoint a candidate who will base themselves in our Taipei Minsheng office, alongside other enablement engineering leaders, and close to the stream of new hardware that goes into the certification lab.

Key responsibilities

• Manage, mentor and grow the software engineering teams addressing hardware enablement quality assurance and testing
• Lead the OEM QA Engineering team activity, which covers
• Planning, creation and management of the overall quality planning strategy and documents
• Improving our automated test capability with design and code contributions
• Execution of automated and manual testing of Ubuntu Desktop and Core
• Test result triage and precise bug creation
• Suggesting solutions to identified problems
• Overseeing continuous improvement projects 
• Establishing proactive measures to improve the quality and reliability of Ubuntu
• Preparing time estimates and schedule for testing activities
• Work with development teams across multiple projects to build efficient, effective automated testing
• Develop your engineering managers and maintain Canonical culture
• Hire staff level engineers for specific roles like performance and quality
• Identify and measure indicators of team health and productivity
• Implement rigorous engineering processes and defend them
• Set and measure progress against benchmark goals for speed and efficiency
• Represent your product to stakeholders, partners, and customers
• Be an active part of the leadership team, collaborating with other leaders
• Las but not least, work in a partnership spirit with the World's leading PC and IoT OEMs!

What we’re looking for

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Outstanding Linux based software engineering track record, preferably with low-level embedded experience
• Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
• Track record of going above-and-beyond expectations to achieve outstanding results
• Leadership and a track record of developing and growing people
• Organised and able to ensure your team delivers timely, high quality results
• Management experience and the confidence to set high expectations
• Passion for technology evidenced by personal projects and initiatives
• The work ethic and confidence to shine alongside motivated colleagues
• Professional written and spoken English with excellent presentation skills
• Experience with Linux (Debian or Ubuntu preferred) 
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
• Professional manner interacting with colleagues, partners, and community
• Thoughtfulness and self-motivation 
• Result-oriented, with a personal drive to meet commitments 
• Ability to travel internationally twice a year, for company events up to two weeks long

Nice-to-have skills we value

• Computer architecture knowledge of x86, ARM, and RISC-V
• Desktop and IoT hardware peripherals knowledge (cameras, wireless connectivity, etc.)
• Open source community engagement and leadership
• Ops and system administration experience
• Performance engineering and security experience

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring an Engineering Manager for Ubuntu Hardware Certification Quality Engineering, to lead the team responsible for the test suites which validate hardware compatibility with Ubuntu Linux (Core, Desktop and Server – see https://ubuntu.com/certified for more information). We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices.

As the Engineering Manager of the Certification Quality team you’ll lead a dedicated testing team, shaping the vision and setting the pace, in collaboration with the rest of the Certification and hardware enablement teams. You will lead the certification test strategy for Canonical’s PC OEM and ODM partnerships, including Advantech, ASUS, Dell, HP,  and Lenovo, deepening the test coverage for both new and existing certified hardware. You will pioneer the use of Canonical’s open source test frameworks and custom designed hardware to drive automated hardware validation of the operating system. This is a challenging position for a quality focused engineering leader, and requires an analytical mind with a passion for test automation and team leadership.

Location: This role will be office based in Taipei Minsheng district, Taiwan.

This role entails

• Lead the development and maintenance of Canonical’s hardware certification test suite
• Manage timely delivery of certifications as part of the hardware certification programmes
• Work collaboratively to ensure continuous improvement of test practices and tools
• Build and lead a globally distributed team of engineers
• Develop talent through coaching, mentoring, feedback and hands-on career development
• Set and manage expectations with other engineering teams, senior management, and external stakeholders
• Be an active part of the leadership team and collaborate with other leaders in the organisation
• Participate in strong engineering process through code, test plan, architectural reviews
• Engage with teams at Canonical, the open source community and commercial partners
• International travel twice per year for company events up to two weeks long

What we are looking for in you

• Knowledge of low-level embedded software and hardware - BIOS, firmware, bootloaders, ACPI, devicetree, kernel, RTOS
• A good understanding of Linux system architecture
• Knowledge of quality and reliability oriented engineering practices
• Exceptional academic track record from both high school and university
• Undergraduate degree in Computer Science, Electrical Engineering, or another technical subject
• Leadership and commitment to skills development and mentorship
• Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
• Track record of going above-and-beyond expectations to achieve outstanding results
• Track record of delivery of timely, high quality software
• Passion for technology evidenced by personal projects and initiatives
• The work ethic and confidence to shine alongside motivated colleagues
• Professional written and spoken English with excellent presentation skills
• Experience with Linux (Debian or Ubuntu preferred) 
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
• Thoughtfulness and self-motivation 
• Result-oriented, with a personal drive to meet commitments 
• Ability to travel internationally twice a year, for company events up to two weeks long

Nice-to-have skills we would value

• Familiarity with ARM, x86 and possibly RISC-V conventions and low-level enablement details
• Experience with continuous integration and delivery tools and practices
• Experience of automated testing practices in a hardware enablement setting
• In-depth project experience with Python

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Are you fascinated by the chance to make a real impact on millions of Ubuntu users? We are looking for a passionate Linux kernel engineer to join our team and help us bring Ubuntu to the next generation of hardware. In this role, you will be responsible for developing and maintaining high-quality kernel support for a wide range of hardware devices. You will also work with upstream developers and driver vendors to integrate the latest hardware support into Ubuntu.

This role presents an exciting opportunity for an engineer to leverage their software engineering skills on cutting-edge hardware. We collaborate with world-leading OEM partners to deliver Ubuntu on their next generation of laptops, desktops, and workstations. You will tackle complex issues spanning a wide range of consumer components, from Wi-Fi and Thunderbolt docks to BIOS and UEFI. Additionally, you will face challenges in achieving optimal power efficiency and performance.

You will have the chance to explore the latest architecture and platform technologies from Intel, AMD and other silicon vendors, enabling them in Ubuntu and ultimately delivering them to the world. As part of this position, you will be expected to closely collaborate with upstream kernel maintainers and hardware vendors in analysing root causes, developing fixes, and submitting patches for review.
     

Location: This is a role based in either our Taipei, Taiwan or Beijing, China offices.                 

What your day will look like

• Collaborate regularly and proactively with a globally distributed team 
• Work closely with external silicon and hardware manufacturer delivery teams on bleeding edge Desktop, Laptop, and Server platforms
• Diagnose and resolve issues in the kernel reported by QA, customers and the community
• Enable new Linux kernel features as requested by customers
• Submit, review, and apply kernel patches, working with both internal and external upstream maintainers

What we are looking for in you

• Well-organised, self-starting and able to deliver to fixed schedules
• Demonstrated ability to present oneself in a professional manner when interacting with colleagues, business partners, and the open source community
• Ability to communicate effectively in English, both written and oral
• Significant programming experience in C, with Python and Bash scripting also highly regarded
• Solid background with git
• Knowledge of the Linux kernel and kernel subsystems
• Demonstrated experience with kernel patching and debugging
• Knowledge/experience with Linux kernel upstream processes and release cycle
• Strong grasp of device drivers, BSP’s, and other low level system engineering
• Prior experience with Ubuntu/Debian/Snap packaging would be highly regarded
• Knowledge of ACPI and UEFI is desirable
• Willing to travel globally up to 4 times a year for internal and external engineering events.

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.  

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Canonical's OEM Delivery Team works with tier-one OEM, IHV, and ODM customers to pre-load Ubuntu Classic, Ubuntu Core, and bring Ubuntu directly to millions of users. You will have the opportunity to enable cutting edge technology with world leading partners, and become the first contributor to the innovation. We are proud to have an office in Taipei where we do a wide range of software engineering work, from cloud to desktop, server and IoT.

We are hiring a Senior Ubuntu Embedded IoT System Engineer to represent Canonical with leading OEMs, ODMs, and silicon partners and to deliver the best user experience of Ubuntu on partner hardware for Robotics, Automotive, SmartNIC, Medical device, Industry gateway and many other products.

In this role, you will use your knowledge of Linux and hardware and improve Ubuntu for millions of users. 

We work with the world's most significant silicon companies - Intel, AMD, Nvidia, Mediatek, Hisilicon, Samsung and more - to optimize Ubuntu on their next-generation chips. We also work with OEMs and ODMs - Dell, HP, Lenovo, Advantech, ADLink and many more - to ensure that Ubuntu works perfectly on their hardware.

This fast-paced environment requires excellent time management, insightful debugging, critical thinking, problem-solving skills and deep knowledge of the Linux system​.

Location: This role will be office based in Taipei, TW

The role entails

• Provide software and system engineering services for OEM and ODM customers
• Work closely with partners on platform bring up
• Work with project managers and Field/QA engineers to identify, triage, and fix critical problems
• Work with individual upstream projects to find and apply patches for bugs
• Conduct root cause analysis, collect and organize details to reproduce and explain results
• Facilitate communication between Ubuntu, firmware and hardware engineering teams
• Occasional international travel to the EU, USA, Taiwan and China

What we are looking for in you

• A Bachelor or higher degree in STEM, preferably Computer Science or Electrical Engineering
• Exceptional academic track record from both high school and university
• Professional written and spoken English with excellent presentation skills
• Familiar with C, Python and Bash
• Familiar with linux boot up process
• Linux kernel, boot and system-level architecture skills
• Experience of bootloader development, such as u-boot
• Software development on Arm or non-X86 platforms
• Linux debugging and resolution abilities
• Ability to be productive in a globally distributed team
• Ability to learn fast to work on cutting edge technologies
• Ability to travel internationally twice a year for company events up to two weeks long

Nice-to-have skills

• Experience with system firmware, including uboot, UEFI, ACPI, DSDT, boot loaders, device firmware
• Experience debugging power management on PCI ASPM, SATA ALPM, low power profiles
• Experience in board design, bring up, and validation
• Experience with electrical engineering design tools (e.g. schematic capture, layout)
• Computer architecture knowledge of x86, ARM, RISC-V
• Familiarity with Ubuntu development model
• Shell/Python scripting skills
• Fluency in written and spoken Mandarin Chinese

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

Location: This is an office based role. We expect the suitable candidate to be based in Xizhi District, New Taipet City as you will be required to work on-site at our lab.

This is a Python software engineering opportunity for a computer lab engineer passionate about open source software, Linux, and the latest server and network technologies. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company. If you love hacking in your home lab and are curious about hardware, you will love this opportunity.

As an Python Engineer - Data Center Hardware Integration in Canonical, you will be responsible for the day-to-day management and operations of our lab in Taipei which serves as a centre point for Ubuntu server certification of US based silicon and server designs. This includes software defined hardware management, working with, and developing data centre automation tooling (MAAS), interacting with vendors, asset tracking and handling deliveries.  

What your day will look like

• Own a fully automated server lab with the latest server and network silicon from leading vendors.
• Use your Python development skills to develop the Metal as a Service (MAAS) software to work with a large variety of server and network hardware.
• Actively expand MAAS functionality by creating integrations with testing and scheduling software such as Testflinger.
• Manage the physical setup of the lab, ensure it is well structured and tidy, and execute changes either self or through remote hands.
• Work to standardise processes, configurations, and procedures in cooperation with engineers in our other data centres.
• Improve and extend hardware and network monitoring through automation.
• Regularly update asset management tools to ensure accuracy and completeness of the lab’s hardware.
• Update of equipment firmware when appropriate/needed.

What we are looking for in you

• Bachelor’s degree, preferably in Computer Science or Software Engineering
• Python programming experience
• Linux Administration experience
• Mix of Rack and Virtual systems experience
• Able to communicate clearly and effectively in English
• Strong time management skills
• Ability to manage competing priorities
• Ability to work with a globally distributed team of passionate engineers
  
• An exceptional academic track record from both high school and preferably university
• Willingness to travel up to 4 times a year for internal events

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-Onsite

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

Location: This is an office based role. We expect the suitable candidate to be based in Toronto as you will be required to work on-site at our lab.

We are hiring a MAAS Systems Engineer to focus on building tooling to increase data center operational efficiency. As a MAAS Systems Engineer in Canonical, you will be responsible for the day-to-day management and operations of our lab in the Toronto area, which we use for Ubuntu server certification of US based silicon and server designs. You'll write and use software that deploys and configures servers and network switches, and solve difficult design problems related to doing this well and fast at scale. You will work with a mixture of hardware: cutting edge new silicon that Kernel Team and Partner Engineering teams work on to make them run Linux extremely well, as well as established hardware to make sure new versions of Ubuntu are smooth and fast. This role is a combination of software engineering focusing on reliable automated hardware commissioning and deployment, as well as testing, troubleshooting and experimentation focusing on improving reliability and performance of our software. You don't need to be an expert in all of these areas, but you need to be a good software engineer who is curious about complex distributed systems to succeed in this role. If you love hacking in your home lab, have good Python skills, and are curious about data centre hardware, you will love this opportunity. 

This role entails

• Use your Python development skills to develop the Metal as a Service (MAAS) software to work with a large variety of server and network hardware.
• Actively expand MAAS functionality by creating integrations with testing and scheduling software such as Testflinger.
• Contribute improvements and fixes to Testflinger.
• Remotely operate a fully automated server lab with the latest server and network silicon from leading vendors, making sure it remains available to other teams.
• Improve and extend hardware and network monitoring through automation.
• Collaborate with other MAAS engineers, as well as data centre hardware specialists, teams responsible for certifying hardware for Ubuntu, kernel engineers and other teams who use the hardware lab.

What we are looking for in you

• STEM Bachelor’s degree, preferably in Computer Science or Software Engineering
• Curiosity to find out why some systems misbehave, and drive to figure out how to make them behave
• Python programming experience
• Linux Administration experience
• Ability to communicate clearly and effectively in English
• Ability to work with a globally distributed team of passionate engineers
• An exceptional academic track record from both high school and preferably university
• Willingness to travel up to 4 times a year for internal events

Nice-to-have skills

• Mix of Rack and Virtual systems experience
• Troubleshooting skills
• Systematic approach to testing
• Love for performance engineering
• Data centre operations experience

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-hybrid

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

Location: This is an office based role. We expect the suitable candidate to be based in Toronto as you will be required to work on-site at our lab.

We are hiring a Data Center Infrastructure Engineer to build and maintain MAAS test labs. As a Data Center Infrastructure Engineer in Canonical, you will be responsible for the day-to-day management and operations of our lab in the Toronto area, which we use for Ubuntu server certification of US based silicon and server designs. You'll use software that deploys and configures servers and network switches to operate the data centre and update its configuration, make sure the hardware and cabling is perfectly organised and inventoried, handle hardware deliveries and their onboarding and commissioning. You will work with a mixture of hardware: cutting edge new silicon that Kernel Team and Partner Engineering teams work on to make them run Linux extremely well, as well as established hardware to make sure new versions of Ubuntu are smooth and fast. We run our data centres using software-driven operations, and you need to be familiar with Python software development to be effective in this role. If you love hacking in your home lab, have good Python skills, and are curious about data centre hardware, you will love this opportunity. 

The role entails

• Operate a fully automated server lab with the latest server and network silicon from leading vendors, remotely and while on-site, making sure it remains available to other teams.
• Maintain accurate inventory and layout of the hardware in the data centre.
• Receive, install and configure new hardware.
• Actively exercise MAAS functionality by using integrations with testing and scheduling software such as Testflinger. Report issues and assist in troubleshooting.
• Use your Python development skills to enhance software-driven operations of the data centre.
• Improve and extend hardware and network monitoring through automation.
• Collaborate with other MAAS engineers, other data centre hardware specialists, teams responsible for certifying hardware for Ubuntu, kernel engineers and other teams who use the hardware lab.

What we are looking for in you

• STEM Bachelor’s degree, preferably in Computer Science or Software Engineering
• Excellent organisational skills
• Attention to detail
• Data centre experience
• Linux Administration experience
• Python programming experience
• Ability to communicate clearly and effectively in English
• Ability to work with a globally distributed team of passionate engineers
• An exceptional academic track record from both high school and preferably university
• Willingness to travel up to 4 times a year for internal events

Nice-to-have skills

• Troubleshooting skills
• Systematic approach to testing
• Love for performance engineering

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-hybrid

介紹 GNTC 團隊

Dcard GNTC 團隊致力於打造企業級 AI 工作平台，讓企業都能透過 AI 提升工作效率、創造更高價值。
我們相信 AI 不只是工具，更是每個團隊成員的智能助手，能夠深度整合企業資料與流程，協助團隊做出更精準的決策、產出更高品質的成果。我們提供全方位的企業 AI 工作平台，使企業夥伴可以提升決策與洞察 、加速企劃產出 ，並且能透過 Agent 自動化處理例行任務，讓團隊專注於更具創造性與決策價值的工作。
為了達成這個目標，我們需要 Senior Backend Engineer 加入我們，負責 Dcard GNTC 企業 Agent 平台的後端架構設計、AI 模型整合與系統開發。你將專注於打造穩定、可擴展的生成式 AI 後端服務，為企業客戶提供強大的技術支撐。

你將在團隊參與⋯

• 設計與開發 Dcard GNTC Agent 平台的後端系統
  • 設計並實作 MCP Server、API、AI Workflow
  • 整合 LLM、Vector Database、RAG 等 AI 技術
  • 優化系統效能、可靠性與可擴展性
• 根據產品規劃與客戶需求，設計並實作技術方案
  • 參與技術方案討論，根據時程、成本、技術可行性提出建議
  • 將產品需求轉化為清晰的技術架構與實作
• 持續改善平台架構與開發體驗
  • 全面瞭解整體系統架構，識別並優化架構
  • 建立可復用的技術元件與最佳實踐
  • 改善 CI/CD、監控、部署流程
• 技術研究與知識分享
  • 持續學習 Agent 相關知識與新技術，評估並導入適合的技術
  • 在團隊內部進行技術分享與文件撰寫

我們期待看到一個優秀的 Senior Backend Engineer 具備以下能力

• 5+ 年軟體開發經驗，具備獨立負責後端系統的設計與交付能力
• 熟悉以下技術：
  • 精通 TypeScript
  • 熟悉 Python
  • MCP（Model Context Protocol）開發與整合經驗
    • 理解 MCP 的架構與運作原理
    • 實際開發過 MCP Server 或 Client
    • 能設計企業級 MCP 整合方案
  • LLM 應用開發：深入理解 Prompt Engineering、Context Engineering、RAG（Retrieval-Augmented Generation）
    • LLM-based Workflow Automation 與 AI Agent 開發經驗
  • LangChain、LlamaIndex、Vercel AI SDK 或其他 AI 開發框架
  • REST / gRPC API 設計與開發
  • Relational / NoSQL Database 使用經驗
  • Vibe Coding
  • 能熟練操作 Linux（部署、自動化腳本）
  • 理解 Networking 基礎（DNS、TCP/IP、WebSocket、SSE、Load Balancing）
  • Cloud-Native & Container（Kubernetes、Docker）

如果你擁有以下能力，那就更棒了！

• OpenAI Function Calling、Assistants API 深度使用經驗
• Vector Database 使用經驗（如 Pinecone、Qdrant、Weaviate、Milvus）
• 有開發 AI Agent 或 Multi-Agent System 經驗
• 熟悉 Service Mesh（如 Istio、Linkerd）
• Infrastructure-as-Code（Terraform、Pulumi）專案經驗
• 在技術社群有活躍貢獻（開源專案、技術文章、Conference 演講）

薪資待遇

• 面議

注意事項

• 如果團隊覺得有機會合作，一起讓 Dcard 往更高的目標邁進，我們會儘速聯絡您！
• 若不符合職位需求的面試者，將不另行通知。
• 如果尋找到合適的人選加入，職缺可能會提前關閉。
• 如果人選在申請過程中提供不實資訊，Dcard 有權取消雇用提議。
• 在 Dcard，每位夥伴都是平等的，我們重視每個人的多元性。Dcard 致力於打造一個多元與共融的環境，尊重並且包容每一位夥伴。我們相信，平等與多元能夠帶來無限創新的可能。因此，我們的招聘流程提供每位應徵者平等的就業機會，並落實無歧視的就業環境

狄卡科技股份有限公司及其關係企業基於「員工招募」之目的，將蒐集您的「識別類、特徵類、社會情況、教育、考選、技術或其他專業、受僱情形」等個人資料，或您主動為求職目的而提供的資料（履歷、自傳等），以在招募期間及地區內，作為本次招募作業審核、評選、聯繫之用。如您未獲錄取，我們仍將保留您的資料以便向您通知新的職缺機會。

您得以致電狄卡科技股份有限公司及其關係企業（電子信箱：hr.ta@dcard.cc）行使請求查閱、補充、更正；請求提供複製本；請求停止蒐集、處理、利用；請求刪除個人資料等權利。如您未正確、完整提供各項資料，將可能影響聘用審核、評選或聯繫。

Hybrid role: 2 days/week in office - Taipei, Taiwan

Role Overview

We are looking for a talented Software Engineer to join our technology team. As a Software Engineer at MediaAlpha, you will take part in all aspects of the software development lifecycle. This includes working with stakeholders in fixing and improving our MediaAlpha Exchange Product and testing new features and integrations. The ideal candidate will enjoy designing, implementing, and scaling systems that process tens of thousands of high-value transactions a day, while also producing elegant and readable code.

Responsibilities

• Work closely with product managers to define product features and plan deliverables and milestones.
• Understand the company's mission, be able to independently communicate and coordinate effectively across departments, and work with the team to complete projects.
• Participate in the overall software development process, write readable and reliable code, and assist in server maintenance.
• Integrate business partners' products and data into the MediaAlpha system, enabling our partners to analyze their data and improve various metrics through the MediaAlpha platform.
• Write technical documentation and user manuals to help users and colleagues understand and use the system.
• Use script languages (e.g., Perl) to develop software on Linux systems and assist with AWS maintenance tasks (EC2, S3, or CloudFront, etc.).

Minimum qualifications:

• Bachelor's degree, preferably in a technical discipline (e.g., computer science)
• 3+ years of experience in software development.
• Familiar with relational databases such as MySQL and proficient in writing high-performance SQL queries.
• Familiar with designing, implementing, and integrating Restful APIs.
• Experienced in development within a Linux operating environment.
• Experience with various third-party API integrations.
• Familiar with JSON and XML formats.
• Skilled in writing unit tests and integration tests.
• Proficient in at least one script language (Perl, PHP, Python, etc.).

Preferred qualifications:

• Experience working with product managers and collaborating across departments.
• Excellent design, coding, and execution skills.
• Strong communication skills.
• Good system design capabilities, able to design highly scalable system architecture.

Language Note:

• Our backend is developed in Perl, and we welcome candidates who are willing to learn it after joining.

Benefit:

• Unlimited paid time off (PTO)
• Flexible work arrangements
• Comfortable office environment with adjustable desk and ergonomic chair
• Lunch provided on Tuesdays and Thursdays
• Can work from home on Mondays, Wednesdays, and Fridays
• Birthday Hookie, a special day for you to plan and enjoy
• Gym membership stipend
• Coffee / snack station
• Team activities and other opportunities to get to know your colleagues in TW
• Health check-up (every two years)
• Festival Bonuses (TWD2,000 for Dragon Boat and Mid-Autumn Holidays)
• Guaranteed annual salary of 13 months, with additional performance bonuses based on the company performance
• Employee stock plan - Restricted Stock Units