Title: Communications Specialist
Location: St. Louis, MO
Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)
Initial term: 12 months (position expected to run longer)
Schedule: Monday-Thursday on-site; Friday WFH

** This is a pet friendly environment **

About This Role: 

The Communications Specialist serves as Enterprise Digital’s strategic communications owner—responsible for developing communication strategies, crafting key messages, and delivering high-impact communication materials with minimal oversight. This role leads communication planning across ED, partners directly with senior leaders, and ensures alignment with Enterprise Digital strategy pillars, priorities, and culture.

The Communications Specialist proactively identifies narrative opportunities, elevates storytelling across the department, and ensures consistency of voice, message discipline, and communication quality across all ED channels. This role is a critical partner in shaping how Enterprise Digital informs, inspires, and engages the broader organization.

What You'll Do:

• Own the Enterprise Digital communications strategy across all channels.
• Lead quarterly and annual communications planning cycles, ensuring alignment with ED priorities (End-to-End Processes, AI, Innovation, Digital Readiness).
• Recommend improvements to communications approach, channel usage, and message cadence.
• Present communication strategies and recommendations to leadership.
• Independently develop key messages, communication plans, and storytelling frameworks for major ED initiatives.
• Serve as primary writer for complex or high-visibility communications (e.g., leadership updates, strategic initiatives, innovation stories, digital transformation narratives).
• Translate technical content (AI/ML, portfolio, data, change management) into accessible, compelling storytelling.
• Produce high-quality communication materials including:
  • Newsletters, NSN stories, enterprise updates
  • Strategic department meeting content
  • Executive talking points
  • Project go-live announcements and narratives
  • Digital transformation-related success stories
  • Site/intranet content
• Maintain editorial standards and ensure message consistency across platforms.
• Partner directly with Change Management and key stakeholder across Enterprise Digital to shape communication goals.
• Provide counsel on messaging strategy, narrative framing, and change readiness communications.
• Serve as a trusted communications advisor within Enterprise Digital.
• Collaborate across Enterprise Digital teams to ensure integrated and aligned messaging.
• Proactively surface themes and opportunities for cross-functional storytelling.

What You Bring:

• Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, English, Business, or a related field.
• Formal training or certification in change management preferred.
• 3–5+ years in corporate communications, internal communications, marketing communications, or a related field.
• Demonstrated experience developing communication strategies, not just executing them.
• Experience owning communications for enterprise or multi-stakeholder initiatives.
• Proven ability to work directly with senior leaders.
• Ability to craft compelling stories from complex information.
• Expertise in communication planning, channel strategy, and message development.
• Ability to elevate communication quality and maintain consistency across the department.
• Strong visual, written, and verbal communication abilities.
• Ability to drive alignment across diverse subject areas and stakeholders.
• Microsoft Suite (PowerPoint, Word, Outlook)
• Comfortability in Microsoft Co Pilot or other generative AI tools.
• Poppulo and Canva ( proficiency in other comparable tools is ok)

Compensation & Benefits:

• $36.50 per hour + Overtime
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Disability insurance
  
  

About FuseGlobal:
FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!

#LI-Onsite
#LI-FG

The Mission

Scale AI is leading the AI revolution, developing reliable AI applications for the world's most important decisions. For the Public Sector, we translate this mission into operational advantage for our government customers.

We are looking for a technical, high-horsepower Product Manager to lead the evolution of the Public Sector Data Engine. This team believes that the data engine, capable of producing “n” models, is more important than any single model.  This role is focused on building tools that can measure and improve the computer vision and generative AI models at the heart of critical national security systems. You won’t just be managing a roadmap; you will be building the ML Ops infrastructure that allows the government to spin the ML Ops flywheel to develop reliable AI.  This work will span both Computer Vision and Generative AI.

This is a hybrid role for a PM who loves the "why" as much as the "how." You will sit at the center of our transition from a data labeling leader to a full-stack AI partner. You will architect the vision for our ML Ops tooling, building a seamless "foundational engine" that supports data management, curation, model development, and model evaluation for internal and external Machine Learning Teams. You’ll be expected to guide engineering teams through design challenges, system integrations, and the technical scaffolding required for state-of-the-art model testing.

You will:

• Architect the AI Engine: Drive the roadmap for Public Sector ML Ops tools, ensuring they serve as the "ground truth" foundation for building, evaluating, and deploying AI systems.
• Bridge Custom & Scale: Support diverse customer profiles—from massive-scale satellite and video labeling engagements to complex, bespoke ML Ops partnerships.
• Own Technical Scoping: Partner with Engineering to make high-stakes design decisions on infrastructure, APIs, and model evaluation frameworks (T&E).
• Operationalize Collaboration: Use high EQ and structured thinking to align Engineering, Operations, and elite Government stakeholders.

Ideally you'd have:

• Technical by Core: You have a background in Software Engineering, Field Engineering, or Vision Systems. You can read code, understand system architecture, and earn the immediate respect of world-class engineers.
• ML/CV Experience: You have experience in Computer Vision or ML Ops. You understand the lifecycle of a model—from data acquisition to Test & Evaluation.
• Grit: You possess a "whatever-it-takes" drive. You are comfortable running through walls, grinding through ambiguity, and delivering results in high-pressure environments.
• Structured Thinker, but Action Oriented: You can take a challenging problem, decompose it, create action plans, and drive results.

Nice to haves:

• Security Clearance: An active Secret or TS/SCI clearance is a nice to have for this role. If you do not have an active clearance, you must be willing to obtain one.

• Demonstrated Technical Rigor: Advanced degree (CS, Engineering, or a related field) from a top-tier institution, or equivalent experience that showcases deep technical problem-solving ability.
• Computer Vision (CV) Expertise: Practical experience designing, building, or evaluating large-scale Computer Vision models, including advanced data processing and deployment techniques.

At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. The Public Sector team is at the forefront of this mission, partnering with government agencies to deploy mission-critical agentic solutions. 

Role Overview

The Public Sector GenAI T&E Product Manager will be a high-horsepower technical leader, defining the vision and owning the roadmap for our evaluation capabilities. This role requires thriving in unscripted, high-stakes environments, as you will be the primary owner for the T&E tech stack—the robust infrastructure required to continuously measure, improve, and prove the superiority and sustained performance of our agentic applications.

Traversing multiple engineering organizations across Scale, you will identify bottlenecks, distill technical friction into actionable plans, and drive execution. You will work across Scale’s commercial and public sector teams to define requirements, ensuring our evaluation services are robust enough for the most demanding government use cases. Key objectives include refining the tech stack that allows ML teams to hillclimb, and surfacing critical performance information to stakeholders.  

Minimum Qualifications (Quantifiable)

• Engineering Depth: 3+ years of experience in software engineering, systems architecture, or highly technical program management. You must be able to read code, understand system architecture, and participate in technical design reviews alongside engineering teams.
• Evaluation Systems Expertise: Proven experience designing, owning the roadmap for, or operating the infrastructure required to continuously measure, improve, and show the performance of AI applications. 
• Problem Distillation: Demonstrated experience taking a vaguely defined problem (e.g., "our evaluation cycles are too slow") and delivering a technical roadmap, resource requirements, and measurable success metrics within a narrow time window.
• Ambiguity Management: Proven track record of taking a project from "stalled/undefined" to "shipped" in a high-pressure environment. You can point to at least two instances where you inherited a failing project and saw it through to production.
• Cross-Functional Leadership: Led multiple projects that required direct alignment between at least three distinct engineering organizations (e.g., Infrastructure, ML Research, and Product).
• Operational Execution: Experience using technical project management frameworks (e.g., Linear) to provide consistent weekly reporting on delivery velocity and blockers to executive stakeholders.

Preferred Qualifications (Nice to Haves)

• Security Clearance: Active Secret, Top Secret, or TS/SCI clearance.
• GenAI Implementation: Practical experience developing or evaluating features built specifically on LLMs, RAG, or autonomous agent workflows.
• Technical Rigor: Advanced degree in Computer Science, Engineering, or a related field.
• Public Sector Expertise: 2+ years of experience working with DoD, IC, or Civil agencies on mission-critical software deployments.

Senior Machine Learning Engineer - Model Evaluations, Public Sector

The Public Sector ML team at Scale deploys advanced AI systems—including LLMs, agentic models, and multimodal pipelines—into mission-critical government environments. We build evaluation frameworks that ensure these models operate reliably, safely, and effectively under real-world constraints. As an ML Engineer, you will design, implement, and scale automated evaluation pipelines that help customers trust and operationalize advanced AI systems across defense, intelligence, and federal missions.

You will:

• Develop and maintain automated evaluation pipelines for ML models across functional, performance, robustness, and safety metrics, including LLM-judge–based evaluations.
• Design test datasets and benchmarks to measure generalization, bias, explainability, and failure modes.
• Build evaluation frameworks for LLM agents, including infrastructure for scenario-based and environment-based testing.
• Conduct comparative analyses of model architectures, training procedures, and evaluation outcomes.
• Implement tools for continuous monitoring, regression testing, and quality assurance for ML systems.
• Design and execute stress tests and red-teaming workflows to uncover vulnerabilities and edge cases.
• Collaborate with operations teams and subject matter experts to produce high-quality evaluation datasets.
• Comfortable with light travel (approximately 10%) for customer interaction and team needs.

This role will require an active security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• Experience in computer vision, deep learning, reinforcement learning, or NLP in production settings.
• Strong programming skills in Python; experience with TensorFlow or PyTorch.
• Background in algorithms, data structures, and object-oriented programming.
• Experience with LLM pipelines, simulation environments, or automated evaluation systems.
• Ability to convert research insights into measurable evaluation criteria.

Nice to haves:

• Graduate degree in CS, ML, or AI.
• Cloud experience (AWS, GCP) and model deployment experience.
• Experience with LLM evaluation, CV robustness, or RL validation.
• Knowledge of interpretability, adversarial robustness, or AI safety frameworks.
• Familiarity with ML evaluation frameworks and agentic model design.
• Experience in regulated, classified, or mission-critical ML domains.

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes:

• Create multi-layered guardrails around agents
• Optimize data retrieval for agents
• Orchestrate fleets of asynchronous agents
• Automatically alerts users to deviations in data
• Illustrating how an agent reached a decision

As a Senior Software Engineer, you will lead the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders.

You will: Lead the design and implementation of scalable backend systems and distributed architectures for Federal customers.

• Manage the full lifecycle of feature development from requirement definition to deployment on classified networks.
• Direct the orchestration of asynchronous agent fleets to meet mission requirements.
• Lead customer engagements to translate mission needs into technical requirements.
• Own the communication with stakeholders to ensure implementation meets defined acceptance criteria.
• Conduct technical reviews and identify risks within machine learning infrastructure and model serving.
• Drive the platform roadmap by providing technical specifications for Federal product offerings.

Ideally you will have: 

• Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• AI Application Integration: Familiarity with integrating Large Language Models (LLMs) and building agentic workflows. Understanding of prompt engineering, retrieval-augmented generation (RAG), and agent orchestration is beneficial.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
• Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment
• Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to defining and evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

We're seeking a Data Scientist with exceptional statistical expertise to join our team. In this role, you'll work directly with advertising agencies and brands to analyze customer behavior patterns and advertising performance, developing sophisticated machine learning models that inform strategic marketing decisions.

Essential Duties and Responsibilities (Other duties may be assigned)

• Conduct deep statistical analysis of customer behavior data and advertising performance metrics across multiple channels and campaigns
• Design, develop, and deploy machine learning models to predict customer responses, optimize advertising spend, and identify high-value audience segments
• Perform advanced statistical modeling including regression analysis, hypothesis testing, time series analysis, and causal inference
• Build predictive models for customer lifetime value, churn prediction, attribution modeling, and campaign optimization
• Communicate complex analytical findings to both technical and non-technical stakeholders through compelling data visualizations and presentations
• Develop automated reporting solutions and dashboards that enable clients to monitor campaign performance in real-time
• Collaborate with cross-functional teams to ensure data quality and integrity across all analytics initiatives
• Stay current with emerging techniques in data science, machine learning, and marketing analytics

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of professional experience applying statistical methods and machine learning to business problems
• Strong foundation in statistical theory including probability, inference, experimental design, and multivariate analysis
• Demonstrated expertise in machine learning algorithms (e.g., random forests, gradient boosting, neural networks, clustering methods)
• Proficiency in Python or R for statistical analysis and machine learning, including libraries such as scikit-learn, pandas, NumPy, statsmodels
• Experience with SQL and working with large-scale databases
• Proven ability to design and analyze A/B tests and controlled experiments
• Track record of translating complex analytical insights into clear, actionable business recommendations
• Strong communication skills with the ability to present technical concepts to non-technical audiences

Preferred Qualifications:

• Experience working with advertising agencies, marketing teams, or in the ad tech industry
• Knowledge of digital advertising platforms (Google Ads, Facebook Ads, programmatic platforms)
• Familiarity with marketing attribution models and multi-touch attribution methods
• Experience with cloud computing platforms (AWS, GCP, or Azure)
• Knowledge of causal inference methods and their application to marketing effectiveness
• Experience with customer data platforms (CDPs) and marketing automation tools

Education

• Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Computer Science, Economics, or related quantitative field

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

We're seeking a Data Scientist with exceptional statistical expertise to join our team. In this role, you'll work directly with advertising agencies and brands to analyze customer behavior patterns and advertising performance, developing sophisticated machine learning models that inform strategic marketing decisions.

Essential Duties and Responsibilities (Other duties may be assigned)

• Conduct deep statistical analysis of customer behavior data and advertising performance metrics across multiple channels and campaigns
• Design, develop, and deploy machine learning models to predict customer responses, optimize advertising spend, and identify high-value audience segments
• Perform advanced statistical modeling including regression analysis, hypothesis testing, time series analysis, and causal inference
• Build predictive models for customer lifetime value, churn prediction, attribution modeling, and campaign optimization
• Communicate complex analytical findings to both technical and non-technical stakeholders through compelling data visualizations and presentations
• Develop automated reporting solutions and dashboards that enable clients to monitor campaign performance in real-time
• Collaborate with cross-functional teams to ensure data quality and integrity across all analytics initiatives
• Stay current with emerging techniques in data science, machine learning, and marketing analytics

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of professional experience applying statistical methods and machine learning to business problems
• Strong foundation in statistical theory including probability, inference, experimental design, and multivariate analysis
• Demonstrated expertise in machine learning algorithms (e.g., random forests, gradient boosting, neural networks, clustering methods)
• Proficiency in Python or R for statistical analysis and machine learning, including libraries such as scikit-learn, pandas, NumPy, statsmodels
• Experience with SQL and working with large-scale databases
• Proven ability to design and analyze A/B tests and controlled experiments
• Track record of translating complex analytical insights into clear, actionable business recommendations
• Strong communication skills with the ability to present technical concepts to non-technical audiences

Preferred Qualifications:

• Experience working with advertising agencies, marketing teams, or in the ad tech industry
• Knowledge of digital advertising platforms (Google Ads, Facebook Ads, programmatic platforms)
• Familiarity with marketing attribution models and multi-touch attribution methods
• Experience with cloud computing platforms (AWS, GCP, or Azure)
• Knowledge of causal inference methods and their application to marketing effectiveness
• Experience with customer data platforms (CDPs) and marketing automation tools

Education

• Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Computer Science, Economics, or related quantitative field

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

We're seeking a Data Scientist with exceptional statistical expertise to join our team. In this role, you'll work directly with advertising agencies and brands to analyze customer behavior patterns and advertising performance, developing sophisticated machine learning models that inform strategic marketing decisions.

Essential Duties and Responsibilities (Other duties may be assigned)

• Conduct deep statistical analysis of customer behavior data and advertising performance metrics across multiple channels and campaigns
• Design, develop, and deploy machine learning models to predict customer responses, optimize advertising spend, and identify high-value audience segments
• Perform advanced statistical modeling including regression analysis, hypothesis testing, time series analysis, and causal inference
• Build predictive models for customer lifetime value, churn prediction, attribution modeling, and campaign optimization
• Communicate complex analytical findings to both technical and non-technical stakeholders through compelling data visualizations and presentations
• Develop automated reporting solutions and dashboards that enable clients to monitor campaign performance in real-time
• Collaborate with cross-functional teams to ensure data quality and integrity across all analytics initiatives
• Stay current with emerging techniques in data science, machine learning, and marketing analytics

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of professional experience applying statistical methods and machine learning to business problems
• Strong foundation in statistical theory including probability, inference, experimental design, and multivariate analysis
• Demonstrated expertise in machine learning algorithms (e.g., random forests, gradient boosting, neural networks, clustering methods)
• Proficiency in Python or R for statistical analysis and machine learning, including libraries such as scikit-learn, pandas, NumPy, statsmodels
• Experience with SQL and working with large-scale databases
• Proven ability to design and analyze A/B tests and controlled experiments
• Track record of translating complex analytical insights into clear, actionable business recommendations
• Strong communication skills with the ability to present technical concepts to non-technical audiences

Preferred Qualifications:

• Experience working with advertising agencies, marketing teams, or in the ad tech industry
• Knowledge of digital advertising platforms (Google Ads, Facebook Ads, programmatic platforms)
• Familiarity with marketing attribution models and multi-touch attribution methods
• Experience with cloud computing platforms (AWS, GCP, or Azure)
• Knowledge of causal inference methods and their application to marketing effectiveness
• Experience with customer data platforms (CDPs) and marketing automation tools

Education

• Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Computer Science, Economics, or related quantitative field

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Position Summary

We are seeking a skilled Machine Learning Engineer with approximately three years of hands-on experience designing, deploying, and maintaining production-grade machine learning systems. In this role, you will collaborate closely with data scientists, software engineers, and product teams to translate research models into reliable, scalable, and high-impact applications. You will be deeply involved in the end-to-end ML lifecycle—from data ingestion and feature engineering to deployment, monitoring, and continuous improvement—playing a critical part in shaping our machine learning platform and capabilities.

Primary Responsibilities

• Develop, deploy, and optimize machine learning models for real-world business use cases and client-facing applications.
• Partner with data scientists to operationalize predictive models and ensure scalable, maintainable, and performant production deployments.
• Design and implement data pipelines and workflows that support training, inference, and model lifecycle management.
• Work with large, complex datasets to ensure data quality, reproducibility, and reliable version control across ML workflows.
• Implement model monitoring, logging, and alerting strategies to track performance, detect drift, and support retraining cycles.
• Leverage cloud platforms (AWS, Azure, GCP) to build scalable ML solutions using managed services and infrastructure-as-code practices.
• Write clean, modular, and well-documented code aligned with MLOps and software engineering best practices.
• Stay current on emerging ML tooling, frameworks, and industry best practices to continuously enhance our platform and capabilities.

Qualifications

• Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
• 6+ years of experience in machine learning engineering, applied ML, or related software engineering roles.
• Strong proficiency in Python and experience with modern ML frameworks such as TensorFlow, PyTorch, or scikit-learn.
• Experience with distributed data processing and compute frameworks (e.g., Pandas, Spark, Dask).
• Hands-on experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Familiarity with CI/CD pipelines, testing automation, and version control using Git.
• Experience working with cloud-based ML platforms or services (e.g., SageMaker, Vertex AI, Databricks, or Snowflake ML) is preferred.
• Strong understanding of model evaluation, feature engineering, and performance optimization in production contexts.
• Excellent analytical, communication, and collaboration skills, with the ability to work effectively in cross-functional teams.

This is an exempt position. The annualized base pay range for this role is expected to be between $140,000-$180,000.  Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set.  The base pay is just one component of the total compensation package for employees.  Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

Open to remote candidates as well as local candidates in New York, Pittsburgh, or St. Louis

The Role: 

The Patient Services Operations team is at the forefront of our mission to deliver affordable, world-class experiences for every customer. As Senior Manager, Knowledge Management (KM) & Communications, you will own the strategy, architecture, and execution of how information is created, maintained, and delivered across Patient Services — at scale. This is not a traditional KM role. We are looking for a forward-thinking leader who treats knowledge infrastructure as a product, with Artificial Intelligence (AI) and automation at its core. You will drive the evolution of how frontline teams access and apply information — moving from static documentation toward intelligent, dynamic knowledge systems that surface the right information at the right moment. In a highly regulated healthcare environment, you will ensure teams are equipped with clear, compliant, and current knowledge while leading internal communications that drive change, alignment, and continuous improvement.

What You'll Do:

Knowledge Management Strategy & AI Innovation

• Define and own the long-term vision for a modern, AI-enabled knowledge management ecosystem across Patient Services
• Lead the evaluation, implementation, and governance of AI-powered knowledge tools — including Large Language Model (LLM)-assisted content generation, intelligent search, and automated content freshness workflows
• Build a knowledge infrastructure that proactively surfaces relevant information to frontline agents in real time, reducing handle time and improving accuracy
• Partner with Product and Technology teams to integrate knowledge systems into agent-facing tools, chatbots, and customer-facing self-service experiences
• Continuously assess the emerging AI/ML landscape for opportunities to improve content creation, retrieval, personalization, and compliance monitoring

Content Development & Editorial Leadership

• Set and uphold a high editorial bar for all knowledge content — Standard Operating Procedures (SOPs), communications, training materials, and compliance documentation — ensuring content is clear, accurate, empathetic, and user-focused
• Lead a team of content developers and knowledge specialists, setting clear goals, coaching for growth, and building a culture of quality and ownership
• Own the full content lifecycle: creation, review, approval, publication, versioning, and retirement
• Develop scalable frameworks and governance models for content consistency across business units and geographies

Internal Communications

• Oversee all internal communications to Patient Services teams, including operational changes, policy updates, product launches, and leadership messaging
• Design communication strategies that drive comprehension, adoption, and alignment at scale across a distributed frontline workforce
• Measure communication effectiveness and iterate based on data and team feedback

Cross-Functional Execution & Program Management

• Lead knowledge and communications workstreams for new client and product launches — from requirements gathering through go-live and post-launch optimization
• Partner closely with Operations, Compliance, Legal, Training, Product, and Technology to ensure knowledge content meets regulatory standards and operational realities
• Define, track, and report on team Key Performance Indicators (KPIs) — content accuracy rates, time-to-publish, agent utilization, self-service deflection, and others — to drive continuous improvement
• Build scalable mechanisms to ensure global consistency and quality as the business grows

A successful applicant will fit the following criteria:

• Bachelor's degree or equivalent experience
• 7+ years of experience in knowledge management, content strategy, or related fields, with at least 3+ years managing and developing people
• Demonstrated experience leading AI or technology-forward initiatives in a knowledge, content, or operations context — including hands-on work with LLM tools, AI-assisted authoring, or intelligent search platforms
• Proven track record owning KM strategy, governance, and content lifecycle for large-scale frontline or customer service operations
• Strong editorial and written communication skills, with experience leading internal communications through complex operational or policy change
• Experience operating in regulated industries (healthcare, pharmacy, insurance, or similar), with a rigorous focus on accuracy and compliance
• Comfort working with data — defining KPIs, analyzing content performance, and translating insights into actionable improvements
• Experience with enterprise KM platforms, CMS tools, or contact center knowledge bases (e.g., Guru, Confluence, Salesforce Knowledge, or similar)
• A builder's mindset: you see knowledge infrastructure as a product, not a filing system, and you're energized by the opportunity to modernize how teams work

Onsite & Hybrid Work Requirements (Mandatory):

• Open to remote candidates as well as local candidates in New York, Pittsburgh, or St. Louis
• Remote candidates: Regular onsite travel is required. During the first 60 days, travel onsite twice per month for four consecutive days (Mon–Thu). After 60 days, travel onsite once per month for four consecutive days (Mon–Thu)
• Local candidates: Hybrid schedule with a minimum of three (3) days per week in office

Overview

At Esri, our solution engineers are part of a highly skilled team that helps shape strategies on the effective adoption and use of Esri technologies. We invite you to use your problem-solving skills and passion for geospatial technology to become an integral part of the Geo Experience Center. Be part of the team that presents and demonstrates geospatial solutions and capabilities to executives and strategic customers when they visit our beautiful headquarters in Redlands, CA.

We’re looking for individuals who are naturally curious about technology, enjoy identifying and promoting strategies, and demonstrating solutions that will radically improve the way organizations address the challenges they face. You’ll work closely with a team that helps our customers take advantage of geospatial technologies to find answers to their challenges. You will also be working with Esri’s senior leadership team and maintain a close connection with the software development team

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience Center team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert as well as a technical expert of Esri’s complete platform and strategic products. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for our customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that illustrate how geospatial technologies bring business value to our customers by addressing the critical business challenges they face.
• Spatial thinking. Understand spatial problem solving; employ spatial theory into practice; break problems down into component parts and seek multiple solutions; look for improvement opportunities; and integrate new and emerging concepts/trends appropriately.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non- technical customers. Provide best practices related to the use and customization of Esri technology.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Knowledge of cloud computing concepts in addition to enterprise solutions
• Remarkable presentation, interpersonal, and listening skills
• Experience in mobile development and familiarity with Game Engine development
• Strong programming or scripting experience with either one or multiple of these languages: .NET, C++ Kotlin, Swift, Python, JavaScript. Java
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, cloud computing)
• Able to work in a high-stress, action-packed, intense teamwork environments
• Ability to travel domestically or internationally up to 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Basic understanding of artificial/machine learning concepts
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience incorporating real-time information stream with existing GIS data and IT infrastructure
• Experience with geodatabases and underlying DBMS technology
• Experience in and with 3D modeling software (Maya, Blender, Houdini)
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

At Esri, our solution engineers are part of a highly skilled team that helps shape strategies on the effective adoption and use of Esri technologies. We invite you to use your problem-solving skills and passion for geospatial technology to become an integral part of the Geo Experience Center. Be part of the team that presents and demonstrates geospatial solutions and capabilities to executives and strategic customers when they visit our beautiful headquarters in Redlands, CA.

We’re looking for individuals who are naturally curious about technology, enjoy identifying and promoting strategies, and demonstrating solutions that will radically improve the way organizations address the challenges they face. You’ll work closely with a team that helps our customers take advantage of geospatial technologies to find answers to their challenges. You will also be working with Esri’s senior leadership team and maintain a close connection with the software development team

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience Center team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert as well as a technical expert of Esri’s complete platform and strategic products. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for our customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that illustrate how geospatial technologies bring business value to our customers by addressing the critical business challenges they face.
• Spatial thinking. Understand spatial problem solving; employ spatial theory into practice; break problems down into component parts and seek multiple solutions; look for improvement opportunities; and integrate new and emerging concepts/trends appropriately.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non- technical customers. Provide best practices related to the use and customization of Esri technology.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Knowledge of cloud computing concepts in addition to enterprise solutions
• Remarkable presentation, interpersonal, and listening skills
• Experience in mobile development and familiarity with Game Engine development
• Strong programming or scripting experience with either one or multiple of these languages: .NET, C++ Kotlin, Swift, Python, JavaScript. Java
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, cloud computing)
• Able to work in a high-stress, action-packed, intense teamwork environments
• Ability to travel domestically or internationally up to 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Basic understanding of artificial/machine learning concepts
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience incorporating real-time information stream with existing GIS data and IT infrastructure
• Experience with geodatabases and underlying DBMS technology
• Experience in and with 3D modeling software (Maya, Blender, Houdini)
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

At Esri, our solution engineers are part of a highly skilled team that helps shape strategies on the effective adoption and use of Esri technologies. We invite you to use your problem-solving skills and passion for geospatial technology to become an integral part of the Geo Experience Center. Be part of the team that presents and demonstrates geospatial solutions and capabilities to executives and strategic customers when they visit our beautiful headquarters in Redlands, CA.

We’re looking for individuals who are naturally curious about technology, enjoy identifying and promoting strategies, and demonstrating solutions that will radically improve the way organizations address the challenges they face. You’ll work closely with a team that helps our customers take advantage of geospatial technologies to find answers to their challenges. You will also be working with Esri’s senior leadership team and maintain a close connection with the software development team

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience Center team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert as well as a technical expert of Esri’s complete platform and strategic products. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for our customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that illustrate how geospatial technologies bring business value to our customers by addressing the critical business challenges they face.
• Spatial thinking. Understand spatial problem solving; employ spatial theory into practice; break problems down into component parts and seek multiple solutions; look for improvement opportunities; and integrate new and emerging concepts/trends appropriately.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non- technical customers. Provide best practices related to the use and customization of Esri technology.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Knowledge of cloud computing concepts in addition to enterprise solutions
• Remarkable presentation, interpersonal, and listening skills
• Experience in mobile development and familiarity with Game Engine development
• Strong programming or scripting experience with either one or multiple of these languages: .NET, C++ Kotlin, Swift, Python, JavaScript. Java
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, cloud computing)
• Able to work in a high-stress, action-packed, intense teamwork environments
• Ability to travel domestically or internationally up to 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Basic understanding of artificial/machine learning concepts
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience incorporating real-time information stream with existing GIS data and IT infrastructure
• Experience with geodatabases and underlying DBMS technology
• Experience in and with 3D modeling software (Maya, Blender, Houdini)
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

At Esri, our solution engineers are part of a highly skilled team that helps shape strategies on the effective adoption and use of Esri technologies. We invite you to use your problem-solving skills and passion for geospatial technology to become an integral part of the Geo Experience Center. Be part of the team that presents and demonstrates geospatial solutions and capabilities to executives and strategic customers when they visit our beautiful headquarters in Redlands, CA.

We’re looking for individuals who are naturally curious about technology, enjoy identifying and promoting strategies, and demonstrating solutions that will radically improve the way organizations address the challenges they face. You’ll work closely with a team that helps our customers take advantage of geospatial technologies to find answers to their challenges. You will also be working with Esri’s senior leadership team and maintain a close connection with the software development team

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience Center team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert as well as a technical expert of Esri’s complete platform and strategic products. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for our customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that illustrate how geospatial technologies bring business value to our customers by addressing the critical business challenges they face.
• Spatial thinking. Understand spatial problem solving; employ spatial theory into practice; break problems down into component parts and seek multiple solutions; look for improvement opportunities; and integrate new and emerging concepts/trends appropriately.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non- technical customers. Provide best practices related to the use and customization of Esri technology.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Knowledge of cloud computing concepts in addition to enterprise solutions
• Remarkable presentation, interpersonal, and listening skills
• Experience in mobile development and familiarity with Game Engine development
• Strong programming or scripting experience with either one or multiple of these languages: .NET, C++ Kotlin, Swift, Python, JavaScript. Java
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, cloud computing)
• Able to work in a high-stress, action-packed, intense teamwork environments
• Ability to travel domestically or internationally up to 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Basic understanding of artificial/machine learning concepts
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience incorporating real-time information stream with existing GIS data and IT infrastructure
• Experience with geodatabases and underlying DBMS technology
• Experience in and with 3D modeling software (Maya, Blender, Houdini)
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

At Esri, our solution engineers are part of a highly skilled team that helps shape strategies on the effective adoption and use of Esri technologies. We invite you to use your problem-solving skills and passion for geospatial technology to become an integral part of the Geo Experience Center. Be part of the team that presents and demonstrates geospatial solutions and capabilities to executives and strategic customers when they visit our beautiful headquarters in Redlands, CA.

We’re looking for individuals who are naturally curious about technology, enjoy identifying and promoting strategies, and demonstrating solutions that will radically improve the way organizations address the challenges they face. You’ll work closely with a team that helps our customers take advantage of geospatial technologies to find answers to their challenges. You will also be working with Esri’s senior leadership team and maintain a close connection with the software development team

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience Center team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert as well as a technical expert of Esri’s complete platform and strategic products. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for our customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that illustrate how geospatial technologies bring business value to our customers by addressing the critical business challenges they face.
• Spatial thinking. Understand spatial problem solving; employ spatial theory into practice; break problems down into component parts and seek multiple solutions; look for improvement opportunities; and integrate new and emerging concepts/trends appropriately.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non- technical customers. Provide best practices related to the use and customization of Esri technology.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Knowledge of cloud computing concepts in addition to enterprise solutions
• Remarkable presentation, interpersonal, and listening skills
• Experience in mobile development and familiarity with Game Engine development
• Strong programming or scripting experience with either one or multiple of these languages: .NET, C++ Kotlin, Swift, Python, JavaScript. Java
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, cloud computing)
• Able to work in a high-stress, action-packed, intense teamwork environments
• Ability to travel domestically or internationally up to 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Basic understanding of artificial/machine learning concepts
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience incorporating real-time information stream with existing GIS data and IT infrastructure
• Experience with geodatabases and underlying DBMS technology
• Experience in and with 3D modeling software (Maya, Blender, Houdini)
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

At Esri, our solution engineers are part of a highly skilled team that helps shape strategies on the effective adoption and use of Esri technologies. We invite you to use your problem-solving skills and passion for geospatial technology to become an integral part of the Geo Experience Center. Be part of the team that presents and demonstrates geospatial solutions and capabilities to executives and strategic customers when they visit our beautiful headquarters in Redlands, CA.

We’re looking for individuals who are naturally curious about technology, enjoy identifying and promoting strategies, and demonstrating solutions that will radically improve the way organizations address the challenges they face. You’ll work closely with a team that helps our customers take advantage of geospatial technologies to find answers to their challenges. You will also be working with Esri’s senior leadership team and maintain a close connection with the software development team

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience Center team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert as well as a technical expert of Esri’s complete platform and strategic products. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for our customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that illustrate how geospatial technologies bring business value to our customers by addressing the critical business challenges they face.
• Spatial thinking. Understand spatial problem solving; employ spatial theory into practice; break problems down into component parts and seek multiple solutions; look for improvement opportunities; and integrate new and emerging concepts/trends appropriately.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non- technical customers. Provide best practices related to the use and customization of Esri technology.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Knowledge of cloud computing concepts in addition to enterprise solutions
• Remarkable presentation, interpersonal, and listening skills
• Experience in mobile development and familiarity with Game Engine development
• Strong programming or scripting experience with either one or multiple of these languages: .NET, C++ Kotlin, Swift, Python, JavaScript. Java
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, cloud computing)
• Able to work in a high-stress, action-packed, intense teamwork environments
• Ability to travel domestically or internationally up to 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Basic understanding of artificial/machine learning concepts
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience incorporating real-time information stream with existing GIS data and IT infrastructure
• Experience with geodatabases and underlying DBMS technology
• Experience in and with 3D modeling software (Maya, Blender, Houdini)
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

At Esri, our solution engineers are part of a highly skilled team that helps shape strategies on the effective adoption and use of Esri technologies. We invite you to use your problem-solving skills and passion for geospatial technology to become an integral part of the Geo Experience Center. Be part of the team that presents and demonstrates geospatial solutions and capabilities to executives and strategic customers when they visit our beautiful headquarters in Redlands, CA.

We’re looking for individuals who are naturally curious about technology, enjoy identifying and promoting strategies, and demonstrating solutions that will radically improve the way organizations address the challenges they face. You’ll work closely with a team that helps our customers take advantage of geospatial technologies to find answers to their challenges. You will also be working with Esri’s senior leadership team and maintain a close connection with the software development team

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience Center team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert as well as a technical expert of Esri’s complete platform and strategic products. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for our customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that illustrate how geospatial technologies bring business value to our customers by addressing the critical business challenges they face.
• Spatial thinking. Understand spatial problem solving; employ spatial theory into practice; break problems down into component parts and seek multiple solutions; look for improvement opportunities; and integrate new and emerging concepts/trends appropriately.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non- technical customers. Provide best practices related to the use and customization of Esri technology.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Knowledge of cloud computing concepts in addition to enterprise solutions
• Remarkable presentation, interpersonal, and listening skills
• Experience in mobile development and familiarity with Game Engine development
• Strong programming or scripting experience with either one or multiple of these languages: .NET, C++ Kotlin, Swift, Python, JavaScript. Java
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, cloud computing)
• Able to work in a high-stress, action-packed, intense teamwork environments
• Ability to travel domestically or internationally up to 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Basic understanding of artificial/machine learning concepts
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience incorporating real-time information stream with existing GIS data and IT infrastructure
• Experience with geodatabases and underlying DBMS technology
• Experience in and with 3D modeling software (Maya, Blender, Houdini)
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

Are you passionate about changing the world through machine learning and location intelligence? Join Esri as we leverage the IoT revolution and explosive growth of location data to help organizations extract advanced intelligence, predict significant events, and automate work processes using AI and machine learning.

We're seeking a Data Scientist who combines technical expertise with strong interpersonal skills to collaborate directly with customers, understand their unique challenges, and develop data-driven solutions that integrate seamlessly with GIS workflows. While prior GIS experience is not required, you'll work closely with GIS experts and gain valuable knowledge in spatial data analytics.

We serve customers across diverse domains including natural resources, defense, commercial industries, public transportation, utilities, and governmental entities in over 160+ countries.

Esri has a Relocation Assistance Program and can provide support with relocating to the St. Louis, MO area for this position.

Responsibilities

• Consult closely with customers to understand their needs
• Develop and pitch data science solutions by mapping business problems to machine learning or other advanced analytics approaches
• Build high-quality analytics systems that solve our customers' business problems using techniques from data mining, statistics, and machine learning
• Write clean, collaborative, and version-controlled code to process big data and streaming data from a variety of sources and types
• Perform feature engineering, model selection, and hyperparameter optimization to yield high predictive accuracy and deploy the model to production in a cloud, on-premises, or hybrid environment
• Implement best practices and patterns for geospatial machine learning and develop reusable technical components for demonstrations and rapid prototyping
• Keep up to date with the latest technology trends in machine and deep learning and incorporate them in project delivery

Requirements

• 1+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience with practical machine learning experience or relevant academic/lab work
• Hands-on relevant experience in generative AI, large language models, and/or agentic systems
• Fundamental understanding of mathematical and machine learning concepts
• Applied statistics experience
• Experience developing machine learning solutions, preferably in Python
• Ability to produce compelling data visualizations to convey results
• Strong communication skills, including the ability to explain technical concepts to non-technical audiences
• US citizenship and willingness and ability to maintain a US Security Clearance
• Bachelor's degree in mathematics, statistics, computer science, physics, or a STEM related field

Recommended Qualifications

• Experience with spatial and GIS concepts, preferably using Esri software
• Master's degree in mathematics, statistics, computer science, physics, or a STEM related field

#LI-AN1

#LI-Onsite

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (e.g., React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Position Summary

The Director of Data Analytics will help lead the FP&A and data analytics strategy for the wealth management business, transforming client, advisor, operational, and financial data into actionable insights that improve growth, advisor productivity, and business performance. This role will partner closely with advisory, investment, operations, technology, compliance, and finance team members to build scalable reporting, strengthen data governance, and advance a more data-driven organization. The Director will help build scalable reporting frameworks for billable client assets and firm-level performance benchmarking.

This position will be an integral contributor to the company’s FP&A and data analytics.

This reports to the VP of FP&A and Data Analytics.  

This role can be located in New York, NY; New Hyde Park, NY; St. Louis, MO

Primary Responsibilities

• Help build and develop a high-performing finance data analytics team responsible for dashboards, KPI reporting, ad hoc analysis, business intelligence, and advanced analytics.
• Partner across all business disciplines to improve data quality, establish common definitions, and enable trusted analytics across CRM, portfolio reporting systems and billing systems.
• Deliver meaningful reporting across client trends, segmentation, productivity, profitability, and retention metrics.
• Navigate the firm's data warehouse capabilities, ensuring clean integration of data to our Enterprise Resource Planning (ERP) system and other reporting platforms.
• Identify and implement opportunities to use predictive analytics and AI to improve process automation.
• Drive adoption of self-service analytics tools, data literacy, and a culture of evidence-based decision-making across the finance organization.
• Establish strong standards for governance, date quality, and privacy to support regulatory, risk, and audit requirements.
  
  

Qualifications         

• Bachelor’s degree in data science, statistics, finance, computer science, or a related quantitative field
• 7 to 10 years of progressive experience in data analytics in a large and complex environment
• Proficiency in SQL, Python/R, and BI tools (Tableau, Power BI, or similar)
• Excellent communication, collaboration, and leadership skills, with the ability to explain complex analyses to non-technical audiences.
• Demonstrated understanding and experience in financial services.
• Familiarity with cloud data platforms (Snowflake, Databricks, Azure Synapse).
• Familiarity with Workday ERP and Adaptive Planning.
• Experience implementing predictive analytics, machine learning, or self-service analytics programs in a regulated environment.

#LI-KJ2

This position is an exempt position. The annualized base pay range for this role is expected to be between $160,000-$200,000 base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.