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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a senior contributor in the APX SRE organization, you are passionate about delivering solutions to the real-time problems our mission-critical cloud native services encounter—and you’re relentless about the high quality, reliability, and security our customers demand. You will work closely not only with the APX SRE organization, but your technical deliverables will reach the entire engineering organization to enable product teams to continuously deliver features on the vanguard of innovation.
In this role, you’ll have a meaningful impact in Identity and Security, helping teams build and operate systems that protect user identity, strengthen authentication/authorization flows, and meet compliance expectations. You’ll partner closely with engineering, security, and identity stakeholders to raise the bar on secure-by-default reliability practices across the organization.
Location: Remote—anywhere in Canada
What You’ll Do
- Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, securely, and with high test confidence.
- Exemplify cloud-native site reliability best practices with a strong emphasis on testability, automation, and resilience in distributed systems.
- Design and implement test strategies and frameworks that validate reliability, performance, and security requirements (e.g., integration, end-to-end, chaos/resiliency, and regression suites).
- Write code that is performant, maintainable, clear, and concise.
- Employ strong problem-solving skills, with the ability to debug problems in cloud-native distributed systems using logs, metrics, traces, and automated diagnostics.
- Contribute to platform features and tooling by designing clear, well-tested APIs in Go or Python.
- Partner with Identity and Security teams to support and strengthen user identity lifecycle and access controls, authentication and authorization patterns, Okta integrations (e.g., SSO, OIDC/SAML flows, group/role mapping, policy enforcement), and compliance-aligned controls and security best practices.
- Help ensure systems meet operational and regulatory expectations through secure engineering practices (least privilege, secrets management, auditability, change control, and secure SDLC).
- Author design docs, test plans, threat-aware test cases, and usage guides to promote self-service.
- Take calculated risks, champion new ideas, and cultivate your craft.
What You Bring
- 6+ years of applicable software engineering or SRE experience
- 3+ years experience managing cloud platforms such as Azure, AWS, or similar.
- Experience operating in Kubernetes platforms like AKS, EKS, or similar.
- Experience using managed languages such as Python, Go, C#, Java, or similar with demonstrable API and unit/integration testing experience.
- Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, releases, and automated test pipelines.
- Experience using observability tools such as APM, logging, and metrics to assist with debugging issues and reliability improvements.
- Experience designing tooling to simplify the operational management of SaaS/PaaS systems, including test automation and validation tooling.
- Familiarity with building flexible and testable Infrastructure as Code modules.
- Experience or strong working knowledge of identity and access management (IAM) concepts and secure authentication/authorization patterns.
- Experience integrating with or supporting Okta (or similar IdP) and identity standards like OIDC/SAML is a strong asset.
- Empathy to support the needs of software engineers.
- Ability to obtain RCMP Enhanced Reliability Status and Secret clearance.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonJoin Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a contributor in the SRE organization, you are passionate about delivering solutions to the real-time problems our mission-critical cloud native services encounter. You are also obsessed about achieving the high quality and reliability our customers demand. You will work closely not only with the SRE organization, but your technical deliverables will reach the entire engineering organization to enable product teams to continuously deliver features on the vanguard of innovation.
Location: Remote in Canada
What You'll Do
- Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, securely, and cost-effective.
- Exemplify cloud-native site reliability best practices.
- Write code that is performant, maintainable, clear, and concise.
- Employ strong problem-solving skills, with the ability to debug problems in cloud-native distributed systems.
- Influence and educate the engineering organization to adopt new and improved architectural patterns.
- Provide robust documentation for use by engineers to promote self-service.
- Take calculated risks, champion new ideas, and cultivate your craft.
What You Bring
- 5+ years of applicable experience
- Experience managing cloud platforms such as Azure, AWS, or similar.
- Experience using managed languages such as Python, Go, C#, Java, or similar.
- Experience operating in Kubernetes platforms like AKS, EKS, or similar.
- Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, tests, and releases.
- Experience using observability tools such as APM, logging, and metrics to assist with debugging issues.
- Experience using Infrastructure as Code tools for provisioning infrastructure such as Terraform, AWS CloudFormation, or similar.
- Builder-operator mindset with proven production ownership (uptime, SLOs, on-call, incident leadership).
- Empathy to support the needs of software engineers.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonVerisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services.
We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet. We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career.
This position is based in our Reston, VA office and offers a hybrid work schedule.
Verisign is hiring a Senior Site Reliability Engineer to help lead a team responsible for building, managing, maintaining, and scaling the Linux infrastructure on which our mission-critical services depend. We value engineering professionals who are equipped with great technical skills and attitudes that motivate those around them. We seek individuals with a sense of purpose and for whom detail and craftsmanship are of their essence; individuals that are curious, demonstrate initiative, and love solving problems.
Responsibilities:
- Oversee deployments of solutions that combine Open Source components, COTS (commercial off the shelf) components, and custom developed components
- Deploy, configure, and maintain services in production, QA and development environments, on various platforms
- Possess advanced development of deployment automation including Ansible
- Development of automation and configuration management solutions using tools such as Jenkins
- Securing automated deployments using tools such as Hashicorp Vault
- Securing infrastructure with micro-segmentation tools such as Guardicore
- Documentation of processes, procedures, and configurations
- Coordination with other technical staff to implement systems and software
- Performance of operations support functions, including problem isolation and resolution
- Documentation of processes, procedures, configurations, and deployment plans
- Provide critical technical leadership in the areas of operational process and change management, and mentor less experienced engineers
- Participate in a 24x7 on call rotation
Our ideal candidate will have a unique blend of impeccable technical skills and a desire to work as part of a team to grow themselves and those around them. The team deploys engineers and operates enabling infrastructure in support of mission critical customer applications. The candidate must have:
- Bachelor’s degree in computer science or a related technical field, or equivalent combination of education and experience
- 10+ years of experience developing and operating mission-critical systems
- Excellent understanding of Linux configuration and administration
- Strong experience with a high-level scripting language such as Python
- Strong automation experience - not just developing automation, but knowing why we automate and what to automate
- Strong understanding of infrastructure-as-code
- Strong written and verbal communication skills – able to clearly and succinctly describe complex issues
- Strong understanding of network protocols and security
- Experience developing mature solutions for monitoring and reporting using tools like Grafana and Splunk
- Familiarity with development tools such as Github, Jira, and Confluence
Desired Skills, Experience, and Attributes:
- Deployment automation experience using tools such as Ansible
- Experience using Jenkins in a continuous delivery and integration environment
- Experience with Virtualization platforms in a production environment such as oVirt and VMWare
- Experience with HTTP proxies such as Squid
- Experience with RedHat Enterprise Linux
- Experience with CMDB and ITIL platforms such as ServiceNow
- Experience with RedHat Identity Manager and/or FreeIPA
- Experience with Linux authentication via Active Directory
- Experience administrating Linux and Unix systems in a large-scale environment
- Experience working with teams using Scrum a plus
The pay range is $164,300 - $222,300.
The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.
Verisign is an equal opportunity employer. That means we recruit, hire, compensate, train, promote, transfer, and administer all terms and conditions of employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability, or other protected categories under applicable law.
Additional Information:
Our Careers Page
Our Benefits Summary
Verisign in the Community
Our EEO Statement
Our Privacy Notice for Job Applicants/Candidates
Reasonable Accommodations
Staffing agency policy: No fees will be paid for unsolicited resumes submitted to Verisign or our employees by third parties.
Ready to apply?
Apply to Verisign
Senior Software Engineer - Cloud Infrastructure & Observability
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
We are building a next-generation observability and cloud platform that is high-performance, cost-efficient, secure, and scalable across multi-region, multi-cloud clusters. You will lead the architecture and evolution of Roku’s observability and cloud infrastructure stack. This includes metrics, logs, traces, telemetry pipelines, service mesh, developer experience, and reliability of systems that power thousands of services and millions of devices.
You will drive a vision where developers gain deep visibility with minimal overhead, onboarding is seamless, and insights are available in real time. Your work will directly help Roku scale efficiently while maintaining reliability, cost control, and performance.
What You’ll Be Doing
- Architect and lead Roku’s observability platform across metrics, logs, and traces; evolve data pipelines and storage layers optimized for high throughput, performance, and cost at Roku scale (TSDBs, Parquet, distributed processing).
- Extend and harden open‑source observability systems; overhaul core components (e.g., storage layers, query paths) to improve performance, reliability, and usability at scale.
- Implement features such as pre‑aggregation, down-sampling, and sampling to reduce load and accelerate queries across the platform.
- Collaborate across platform, SRE, and product teams to migrate hundreds of workloads to our common platform; augment and automate CI/CD flows and onboarding.
- Integrate security into infrastructure and platform services; ensure robust multi‑tenant, multi‑cluster, and multi‑cloud designs.
- Contribute improvements back to open source and CNCF‑aligned projects; shape standards adoption (OpenTelemetry, OpenMetrics) across the company.
- Mentor engineers; establish best practices for reliability, efficiency, and cost management across service mesh and observability domains.
What You'll have
- 15+ years in software engineering with a track record of architecting distributed systems or platforms at scale.
- Strong hands‑on experience in Golang and one scripting language (e.g., Python or Shell).
- Experience operating observability at pb-scale ingestion and hundreds of millions of series.
- Expertise in observability platforms and tooling (Prometheus, Grafana, Loki, Tempo, ELK/OpenSearch, ClickHouse) and standards (OpenTelemetry, OpenMetrics).
- Deep experience building systems of scale and operating cloud infrastructure with Kubernetes; strong proficiency with service mesh technologies (Istio/Envoy), infrastructure‑as‑code (Terraform) and experience in multi‑cloud (AWS, GCP)
- Demonstrated ability to evolve storage and query architectures for cost, scale, and latency (e.g., TSDB, Parquet, distributed processing).
- Proven experience integrating security as part of infrastructure and platform development.
- Exceptional cross‑functional communication; effective collaboration with both technical and non‑technical stakeholders.
- Culture fit: independent thinker, pragmatic problem‑solver, low‑ego collaborator who moves fast and focuses on company success.
- Experience integrating AI tools to improve processes and reduce toil.
- Open‑source contributions in CNCF projects is preferred but not mandatory.
#LI-DS4
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer - Cloud Infrastructure & Observability
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
We are building a next-generation observability and cloud platform that is high-performance, cost-efficient, secure, and scalable across multi-region, multi-cloud clusters. You will lead the architecture and evolution of Roku’s observability and cloud infrastructure stack. This includes metrics, logs, traces, telemetry pipelines, service mesh, developer experience, and reliability of systems that power thousands of services and millions of devices.
You will drive a vision where developers gain deep visibility with minimal overhead, onboarding is seamless, and insights are available in real time. Your work will directly help Roku scale efficiently while maintaining reliability, cost control, and performance.
What You’ll Be Doing
- Architect and lead Roku’s observability platform across metrics, logs, and traces; evolve data pipelines and storage layers optimized for high throughput, performance, and cost at Roku scale (TSDBs, Parquet, distributed processing).
- Extend and harden open‑source observability systems; overhaul core components (e.g., storage layers, query paths) to improve performance, reliability, and usability at scale.
- Implement features such as pre‑aggregation, down-sampling, and sampling to reduce load and accelerate queries across the platform.
- Collaborate across platform, SRE, and product teams to migrate hundreds of workloads to our common platform; augment and automate CI/CD flows and onboarding.
- Integrate security into infrastructure and platform services; ensure robust multi‑tenant, multi‑cluster, and multi‑cloud designs.
- Contribute improvements back to open source and CNCF‑aligned projects; shape standards adoption (OpenTelemetry, OpenMetrics) across the company.
- Mentor engineers; establish best practices for reliability, efficiency, and cost management across service mesh and observability domains.
What You'll have
- Extensive experience with software engineering with a track record of architecting distributed systems or platforms at scale.
- Strong hands‑on experience in Golang and one scripting language (e.g., Python or Shell).
- Experience operating observability at pb-scale ingestion and hundreds of millions of series.
- Expertise in observability platforms and tooling (Prometheus, Grafana, Loki, Tempo, ELK/OpenSearch, ClickHouse) and standards (OpenTelemetry, OpenMetrics).
- Deep experience building systems of scale and operating cloud infrastructure with Kubernetes; strong proficiency with service mesh technologies (Istio/Envoy), infrastructure‑as‑code (Terraform) and experience in multi‑cloud (AWS, GCP)
- Demonstrated ability to evolve storage and query architectures for cost, scale, and latency (e.g., TSDB, Parquet, distributed processing).
- Proven experience integrating security as part of infrastructure and platform development.
- Exceptional cross‑functional communication; effective collaboration with both technical and non‑technical stakeholders.
- Culture fit: independent thinker, pragmatic problem‑solver, low‑ego collaborator who moves fast and focuses on company success.
- Experience integrating AI tools to improve processes and reduce toil.
- Open‑source contributions in CNCF projects is preferred but not mandatory.
#LI-PA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Devices Hardware Engineering team is responsible for the core physical products that bring the Roku experience into millions of homes. We design and develop the industry-leading hardware that powers our ecosystem, including set-top boxes, streaming sticks, remotes, and innovative new devices. As a seasoned team of engineers, we focus on delivering high-performance, cost-effective, and reliable consumer electronics at a global scale. We operate in a dynamic, fast-paced environment where technical excellence, autonomy, and the ability to navigate the complete design lifecycle are essential to our success.
About the role
We are seeking a Senior Hardware Engineer to join the Devices Hardware Engineering team. Based in Shenzhen, you will be our team’s first EE hire in Asia, serving as a critical bridge between our headquarters and our manufacturing partners. You will develop and lead exciting new products (set-top boxes, streaming players, remotes) through the complete design lifecycle, from initial concept to mass production (MP).
The successful candidate will be an energetic, self-starting team player who can manage multiple projects and thrive during rapid development cycles. You will possess the expertise and determination to ensure projects stay on target regarding design, quality, schedule, and cost.
What you'll be doing
- Design Ownership: Own the complete electrical system (BOM/Schematics/PCB) for new products.
- Cross-functional Collaboration: Partner with US-based Software, Mechanical Engineering, and Program Management teams.
- Component Selection: Identify and qualify components based on performance, reliability, cost, and local availability/lead times.
- Validation: Plan and lead hardware validation (EVT/DVT/PVT) for your designs.
- On-site Factory Support: Provide immediate, on-the-ground support for factory builds, assisting with test station setup, failure analysis (FA), and yield improvement.
- Vendor Management: Act as the primary technical point of contact for local JDMs, ODMs, and component suppliers.
We’re excited if you have
- Experience: 7+ years of hardware engineering experience in embedded system design (Senior/Lead level preferred).
- Education: Bachelor’s degree or higher in Electrical, Electronic, or Computer Engineering.
- Mass Production: A proven track record of shipping high-volume consumer electronics.
- Manufacturing Expertise: Deep experience working directly on-site with JDMs/ODMs/CMs in Asia.
- Tools: Proficiency with OrCAD and Altium design suites. Expert knowledge of PCB layout rules for high-speed designs.
- Technical Breadth: Strong skills in schematic design, high-speed signal integrity (DDR, PCIe), power delivery, RF (WiFi/BT), and ESD/EMI compliance.
- Lab Skills: Mastery of high-speed oscilloscopes, logic analyzers, and spectrum analyzers.
- Software: Ability to write low-level scripts (Python/C) for hardware validation.
- Bilingual: Fluent in English and Mandarin (written and verbal).
- Independent: Capable of working autonomously with minimal supervision during Asia business hours.
- Communicative: A transparent and proactive communicator who provides detailed regular updates to the US team.
- Flexible: Willing to adjust working hours occasionally for sync meetings with US-based teams.
#LI-GW1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
About the Role
What you’ll be doing
- Oversee the design, implementation, and maintenance of scalable and resilient cloud infrastructure on platforms spanning AWS and GCP. Ensure high availability, reliability, and performance of critical systems
- Collaborate with your peers to be responsible for the entire software lifecycle, seek the right problem to solve, and strive for excellence
- Manage individual project priorities, deadlines, and deliverables related to your technical expertise and assigned domains
- Lead incident response efforts, working closely with cross-functional teams to resolve issues quickly and minimize downtime. Implement effective incident management processes and post-incident reviews
- Collaborate with security teams to ensure the integrity and security of infrastructure and applications. Implement security best practices and compliance standards
- Identify performance bottlenecks and optimize system resources for maximum efficiency. Conduct regular performance tuning and capacity planning exercises
- Drive continuous improvement initiatives within the team and across the organization. Proactively identify areas for enhancement and implement solutions to address them
- Maintain comprehensive documentation of systems, processes, and procedures. Foster a culture of knowledge sharing and contribute to the collective learning of the team
- Participate in 24x7 on-call rotation, and be available to work with global teams in the event of critical outages
We’re excited if you have
- 12+ years of experience in DevOps/SRE roles
- Experience in cloud-focused software development, preferably in Go, Python, or other object-oriented programming languages
- Experience with a number of the following: ECS, Docker, Kubernetes, Envoy, Istio, Linkerd, Solo
- Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation
- Strong understanding of distributed systems, microservices architecture, and cloud-native technologies
- The drive and self-motivation to understand the intricate details of a complex infrastructure environment
- Strong proficiency in cloud platforms such as AWS, Azure, or GCP
- Solid understanding of networking, security, and compliance principles
- Proven track record of driving results and delivering high-quality solutions in a fast-paced environment
- Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment
- Certifications in relevant technologies such as Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, or Certified Information Systems Security Professional (CISSP) are preferred
- BS Degree in Computer Science or Equivalent
#LI-SK8
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to enterprise-grade recruiting system configuration, data management, and testing in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For New York Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku’s Search & Recommendations (S&R) Platform Engineering team is central to our mission of delivering outstanding streaming experiences to millions of people around the world. We develop and maintain the core platform that powers search, personalization, and content discovery at scale across every Roku device and service.
We are a technically diverse and collaborative team that values ownership, transparency, and a culture of continuous improvement. We work closely with colleagues across platforms and infrastructure teams to deliver high-performance distributed systems and observability capabilities that enable real-time search, ranking, and recommendations.
Our work includes designing and optimizing online inference infrastructure, feature stores, and data pipelines — all seamlessly integrated with the broader platform ecosystem (Kubernetes, Istio, Envoy). We’re passionate about solving complex technical challenges that have a direct impact on how users experience Roku.
About the Role
We are looking for a Senior Software Engineer with experience in building scalable, reliable software to help evolve and extend the infrastructure behind our Search and Recommendations platform. In this role, you’ll be part of a cross-functional, globally distributed team dedicated to creating fast, cost-efficient solutions that deliver relevant and seamless user experiences.
You’ll contribute to the design, development, and operation of critical software and systems that power real-time search and personalised recommendations for millions of users. You’ll help shape the roadmap for our next-generation architecture, building standardisation and tooling efforts, and drive best practices in observability and resilience.
We are a fast-moving team with a strong engineering culture built on clear communication, thoughtful decision-making, and a shared commitment to delivering impactful solutions. Collaboration is fundamental to how we work — we invest as much in supporting our growth as we do in building exceptional systems.
What You’ll Be Doing
- Design, build, and operate platform software and infrastructure powering real-time search and personalised recommendations
- Shape the roadmap for our next-generation architecture, including improvements in cost efficiency, observability, and resilience
- Build tooling and standardisation, working with the broader platform teams to identify and align on shared approaches
- Design and implement multi-tenant systems and APIs that accelerate development, reduce coupling, and serve multiple teams across Roku
- Take ownership of quality and system performance from design through deployment and operation in production
We’re Excited If You Have
- 8+ years of professional experience building large-scale distributed systems
- Proficiency in modern backend languages (Java, Python, Go) and scalable cloud-native architectures (AWS, Kubernetes, service meshes, etc.)
- Experience collaborating with engineers and product stakeholders to shape features and systems
- A platform mindset: you design and build software with reuse, observability, and scale in mind, supporting not only your team but the broader engineering organization
- A track record of improving performance, cost efficiency, and maintainability in complex environments
- Deep knowledge of DevOps practices, SRE principles, infrastructure-as-code, and real-time data processing
- Expertise in deploying and operating observability and tracing tools such as OpenTelemetry, Grafana Tempo, Thanos, Loki, and Prometheus at scale
- Education: Master’s degree in Computer Science, Engineering, or equivalent professional experience
#LI-MM2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
About the Role:
We are seeking a talented and experienced SRE (Site Reliability Engineering) Senior Software Engineer to join our dynamic team. The ideal candidate will have a strong background in SRE practices, cloud infrastructure management, and automation. If you have a consistent track record of architecting and building large-scale systems, enjoy solving intriguing system challenges at internet-scale, and if you are innovative at heart, and have a great balance of skills in learning, organizing, building, and enjoy making an impact, this role might be a great fit for you!
What you’ll be doing:
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Design & Infrastructure
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Contribute to postmortem culture by facilitating comprehensive, blameless post-incident reviews that identify root causes, contributing factors, and actionable remediation items. Track incident trends to identify systemic issues and prioritize reliability improvements.
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Implement chaos engineering practices to proactively identify failure modes, validate system resilience, and build confidence in recovery procedures. Conduct game days and disaster recovery exercises.
-
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SRE Process & Principles Implementation
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Deploy and evolve SRE practices across the organization by establishing core SRE principles, frameworks, and methodologies. Define and implement service reliability practices, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets, to balance innovation velocity with system reliability.
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Manage Error Budgets as a mechanism for making data-driven decisions about feature velocity vs. reliability. Track, report, and enforce error budget policies, facilitating conversations between engineering and product teams about risk tolerance and release decisions.
-
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Reliability Engineering & Infrastructure
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Reduce toil through automation by identifying repetitive operational work and systematically eliminating it through infrastructure-as-code, automation frameworks, and intelligent tooling. Measure and track toil reduction efforts, aiming to keep toil below 50% of team time.
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Implement capacity planning processes that ensure systems have adequate headroom to meet SLOs during peak traffic, unexpected load spikes, and degraded states. Develop predictive models and automated scaling mechanisms.
-
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Observability, Monitoring & Reporting
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Build comprehensive observability systems that provide deep visibility into service health, performance, and user experience. Implement monitoring strategies based on the Four Golden Signals (latency, traffic, errors, saturation) and USE/RED methodologies.
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Create SRE dashboards and reporting mechanisms that provide real-time visibility into SLO compliance, error budget consumption, and system reliability metrics. Develop executive-level reporting on reliability trends, incident impact, and improvement initiatives.
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Establish alerting strategies that are actionable, symptom-based, and aligned with SLOs. Reduce alert fatigue by tuning thresholds and eliminating noise while ensuring critical issues trigger appropriate responses.
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Collaboration and Leadership
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Partner with development teams to implement reliability from the design phase using SRE principles. Conduct design reviews focused on failure modes, scalability, observability, and operational concerns. Guide teams in building services that meet SLO requirements.
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Collaborate through code reviews and design reviews, ensuring infrastructure-as-code, automation scripts, and reliability improvements follow best practices, are well-documented, and maintain high-quality standards.
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Manage project priorities using error budgets as a decision-making framework. Leverage agile methodologies while ensuring reliability work gets appropriate prioritization alongside feature development.
-
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Operational Excellence & Continuous Improvement
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Identify and eliminate performance bottlenecks through detailed analysis of metrics, traces, and profiles. Optimize system resources, tune configurations, and implement auto-scaling to ensure SLO compliance during varying load conditions.
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Drive continuous improvement through SRE feedback loops by analyzing SLO violations, incident trends, and toil metrics to identify systemic improvements. Champion the reliability roadmap and advocate for technical debt reduction.
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Maintain a culture of documentation and knowledge sharing by creating comprehensive runbooks, operational guides, system architecture documentation, and disaster recovery procedures. Ensure operational knowledge is distributed across the team.
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Track and report on SRE metrics, including SLO compliance rates, error budget consumption, mean time to detection (MTTD), mean time to resolution (MTTR), toil percentage, and reliability improvement velocity.
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On-call & reliability
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Participate in a 12x7 on-call rotation and be available to work with global teams in the event of critical outages
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We’re excited if you have:
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Preferably 8+ years of experience in DevOps/SRE roles, with demonstrated expertise in implementing SRE principles, SLO/SLI frameworks, and error budget policies in production environments.
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Deep experience with observability and monitoring platforms such as Prometheus, Grafana, Datadog, New Relic, or equivalent, including experience building custom dashboards, alerts, and SLO-based monitoring.
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Strong background in incident management, including experience as an Incident Commander, conducting blameless postmortems, and implementing systematic reliability improvements based on incident learnings.
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Strong understanding of distributed systems and reliability engineering, including failure modes, fault tolerance patterns, circuit breakers, bulkheads, rate limiting, and graceful degradation strategies.
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Experience with a number of the following: Kubernetes, Docker, Service Mesh such as Istio, Envoy, Linkerd, Solo & ECS
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Experience in cloud-focused software development, preferably in Go, Python, or other object-oriented programming languages
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Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation
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Experience with CI/CD automation, including GitLab pipelines and other related tools.
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Strong hands-on experience with cloud platforms such as AWS, GCP or Azure
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Proven track record of implementing scalable, high-performance infrastructure solutions in fast-paced, dynamic environments
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Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment
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Self-driven and detail-oriented with the ability to understand complex distributed systems and identify reliability risks proactively.
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Certifications in relevant technologies, such as Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, or Certified Information Systems Security Professional (CISSP), are preferred
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BS Degree in Computer Science or Equivalent.
#LI-SK8
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Infrastructure and Efficiency
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
You will be a SME and technical leader in engineering Infrastructure, productivity and enterprise tooling, partnering with globally distributed Engineering, Product and Security teams and systems.
What You’ll Be Doing
Roku is seeking a world class engineer to be a true force multiplier by owning the strategy, architecture, and long-term execution of engineering infrastructure, enterprise tooling, and AI-assisted workflow automation. This architect/strategist role drives org-wide improvements in engineering productivity, delivery throughput, quality, security posture, and cost efficiency by building platforms, working practices and automation (including AI/LLM-enabled capabilities) that scale across geographies and time zones.
Key Responsibilities
AI-First Automation & Intelligent Tooling
- Define and lead an AI-first automation roadmap for Engineering Infrastructure and Enterprise Tooling (e.g., reducing waste, accelerating reviews, improving incident response, increasing release confidence).
- Architect and ship AI/LLM-enabled workflow automation across the SDLC (e.g. risk assessment, automated build, test and deployment, intelligent test selection, change-impact analysis, auto-triage of build/test failures).
- Establish policies and guardrails for AI usage in internal tools: data handling, prompt/response logging, model/provider selection, evaluation, fallback behaviors, and abuse prevention.
Dev Productivity & Enterprise Tooling (Global Scale)
- Set technical direction and standards for the globally used developer tools, including build systems. Source code management, branching/release strategy, and self-service support tools.
- Architect and evolve, CI/CD and build/test pipelines using Jenkins, Docker, and build systems (Bazel /BitBake/Yocto preferred) to support multi-site engineering environments.
- Own and scale test and quality workflows leveraging test management systems (e.g., TestRail or equivalent), enabling consistent traceability, reporting, and release sign-off across distributed teams.
- Drive Jira workflow design and automation (templates, guardrails, integrations) to provide consistent cross-org visibility and execution.
Workflow Automation (Cross-Functional, Cross-Geo)
- Design and implement automation spanning Engineering, Product, Marketing, and Partners (e.g., launch readiness, certification/release checklists, partner onboarding, incident/change workflows).
- Replace manual coordination with durable automation and integrations that work reliably across regions/time zones.
Security, Cost, Performance, and Reliability (Distributed Systems)
- Embed secure-by-default controls into pipelines and tooling (access control, secrets handling, audit trails, policy enforcement), including for AI-enabled systems.
- Improve build/test performance and reliability (build times, test duration, flake reduction, pipeline stability) using measurable KPIs and operational rigor.
- Drive cost efficiencies across tooling/infrastructure (compute utilization, caching strategies, license rationalization including AI/runtime costs and ROI tracking.
- This is a highly visible role and you will report directly to a Vice President of Engineering. This requires a very strong technical leader with experience in the development of consumer electronics devices. The right person for this role will have ability to collaborate well with engineering and partner teams.
- Own cross-team architectures and standards; drive adoption through influence, clear technical judgment, and sustained multi-quarter execution.
- Lead design reviews, mentor senior engineers, and unblock the hardest technical problems across distributed teams and systems.
- Provide long-term stewardship via roadmaps, operational maturity (runbooks/SLOs), and incident/postmortem practices suitable for 24/7 global operations.
- Establish yourself as the person others bring their hardest problems to
We’re Excited If You Have
- Bachelor’s in Computer Science or Computer Engineering, or equivalent experience
- Prior experience at Staff, Principal, or Architect level
- Ownership in platform/infrastructure, developer productivity, CI/CD, build systems, or workflow automation, including work spanning globally distributed teams and systems.
- Strong, hands-on knowledge of:
-
- Git (workflows, branching strategies, release management)
- Jenkins (CI/CD pipeline design, scaling, reliability)
- Docker containers (reproducible build/test execution)
Build systems ( itBake/Yocto preferred)
- Jira (workflow design/automation, cross-team visibility)
- Test management systems (e.g., TestRail or equivalent)
- Demonstrated experience delivering automation at scale, including building platforms/components used by multiple teams.
- Strong systems thinking across security, reliability, performance, and cost tradeoffs.
- Excellent written communication (architecture docs, decision records, operating procedures).
- Experience building AI-assisted developer tooling (e.g., CI insights, test intelligence, code review automation, release risk scoring, incident copilots).
- Experience implementing evaluation/monitoring for AI systems (quality metrics, drift, offline test sets, human feedback loops).
- Extensive experience with software development on embedded Linux, multi-process architectures and IPC mechanisms
- Experience working in large cross functional teams and ability to influence teams that don't report to you
- Ability to see the big picture while focused on short-term objectives and deliverables
- Ability to multi-task and drive parallel projects and distributed teams with tight deadlines
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Infrastructure / Efficiency / Productivity
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
You will be a SME and technical leader in engineering Infrastructure, productivity and enterprise tooling, partnering with globally distributed Engineering, Product and Security teams and systems.
What You’ll Be Doing
Roku is seeking a world class engineer to be a true force multiplier by owning the strategy, architecture, and long-term execution of engineering infrastructure, enterprise tooling, and AI-assisted workflow automation. This architect/strategist role drives org-wide improvements in engineering productivity, delivery throughput, quality, security posture, and cost efficiency by building platforms, working practices and automation (including AI/LLM-enabled capabilities) that scale across geographies and time zones.
Key Responsibilities
AI-First Automation & Intelligent Tooling
- Define and lead an AI-first automation roadmap for Engineering Infrastructure and Enterprise Tooling (e.g., reducing waste, accelerating reviews, improving incident response, increasing release confidence).
- Architect and ship AI/LLM-enabled workflow automation across the SDLC (e.g. risk assessment, automated build, test and deployment, intelligent test selection, change-impact analysis, auto-triage of build/test failures).
- Establish policies and guardrails for AI usage in internal tools: data handling, prompt/response logging, model/provider selection, evaluation, fallback behaviors, and abuse prevention.
Dev Productivity & Enterprise Tooling (Global Scale)
- Set technical direction and standards for the globally used developer tools, including build systems. Source code management, branching/release strategy, and self-service support tools.
- Architect and evolve, CI/CD and build/test pipelines using Jenkins, Docker, and build systems (Bazel /BitBake/Yocto preferred) to support multi-site engineering environments.
- Own and scale test and quality workflows leveraging test management systems (e.g., TestRail or equivalent), enabling consistent traceability, reporting, and release sign-off across distributed teams.
- Drive Jira workflow design and automation (templates, guardrails, integrations) to provide consistent cross-org visibility and execution.
Workflow Automation (Cross-Functional, Cross-Geo)
- Design and implement automation spanning Engineering, Product, Marketing, and Partners (e.g., launch readiness, certification/release checklists, partner onboarding, incident/change workflows).
- Replace manual coordination with durable automation and integrations that work reliably across regions/time zones.
Security, Cost, Performance, and Reliability (Distributed Systems)
- Embed secure-by-default controls into pipelines and tooling (access control, secrets handling, audit trails, policy enforcement), including for AI-enabled systems.
- Improve build/test performance and reliability (build times, test duration, flake reduction, pipeline stability) using measurable KPIs and operational rigor.
- Drive cost efficiencies across tooling/infrastructure (compute utilization, caching strategies, license rationalization including AI/runtime costs and ROI tracking.
- This is a highly visible role and you will report directly to a Vice President of Engineering. This requires a very strong technical leader with experience in the development of consumer electronics devices. The right person for this role will have ability to collaborate well with engineering and partner teams.
- Own cross-team architectures and standards; drive adoption through influence, clear technical judgment, and sustained multi-quarter execution.
- Lead design reviews, mentor senior engineers, and unblock the hardest technical problems across distributed teams and systems.
- Provide long-term stewardship via roadmaps, operational maturity (runbooks/SLOs), and incident/postmortem practices suitable for 24/7 global operations.
- Establish yourself as the person others bring their hardest problems to
We’re Excited If You Have
- Bachelor’s in Computer Science or Computer Engineering, or equivalent experience
- Prior experience at Staff, Principal, or Architect level
- Ownership in platform/infrastructure, developer productivity, CI/CD, build systems, or workflow automation, including work spanning globally distributed teams and systems.
- Strong, hands-on knowledge of:
-
- Git (workflows, branching strategies, release management)
- Jenkins (CI/CD pipeline design, scaling, reliability)
- Docker containers (reproducible build/test execution)
Build systems ( itBake/Yocto preferred)
- Jira (workflow design/automation, cross-team visibility)
- Test management systems (e.g., TestRail or equivalent)
- Demonstrated experience delivering automation at scale, including building platforms/components used by multiple teams.
- Strong systems thinking across security, reliability, performance, and cost tradeoffs.
- Excellent written communication (architecture docs, decision records, operating procedures).
- Experience building AI-assisted developer tooling (e.g., CI insights, test intelligence, code review automation, release risk scoring, incident copilots).
- Experience implementing evaluation/monitoring for AI systems (quality metrics, drift, offline test sets, human feedback loops).
- Extensive experience with software development on embedded Linux, multi-process architectures and IPC mechanisms
- Experience working in large cross functional teams and ability to influence teams that don't report to you
- Ability to see the big picture while focused on short-term objectives and deliverables
- Ability to multi-task and drive parallel projects and distributed teams with tight deadlines
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer - Kubernetes & ServiceMesh
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
Join us in building Roku’s next-generation cloud-agnostic platform that powers Kubernetes and service mesh at scale. If you’re passionate about designing resilient infrastructure, automating deployments, and enabling hundreds of workloads across multiple regions, this role is for you. You’ll work with cutting-edge technologies like Kubernetes, Istio, Envoy, Terraform, modern observability stacks and collaborate with teams worldwide to deliver a unified hosting experience.
If you’re passionate about deep platform and infrastructure engineering, solving complex scaling challenges, and enabling teams through elegant, automated solutions—this role is for you.
About the Team
Our Cloud Compute Platform Engineering team is at the heart of Roku’s transformation toward a single, unified platform. We design and scale Kubernetes clusters, service mesh architecture, and supporting systems to ensure all engineering teams speak the same infrastructure language. We partner with internal teams to migrate workloads, enhance CI/CD pipelines, and integrate observability and security into every layer of the stack. Collaboration and impact are core to what we do.
What You’ll Be Doing
- Architect, design, and deploy Roku’s next-generation cloud platform and service mesh.
- Build and own solutions to Roku's compute problems using Docker, Kubernetes, Istio/Envoy, Terraform and scripting to evolve our tech stack and deployments.
- Proactively drive the research and implementation of new technologies to enhance scalability, reliability, and developer experience.
- Integrate security best practices into infrastructure design and automation.
- Build tooling to visualize inefficiencies and optimize costs across shared-tenancy clusters, including network traffic insights, cross-cluster communication efficiency, and cost attribution.
- Collaborate with internal teams to migrate workloads to Kubernetes + Istio, leveraging open-source observability tools.
- Work closely with the Observability team to scale monitoring and logging solutions for a holistic view of the platform.
- Leverage SRE principles to maintain high availability and streamline onboarding workflows.
- Mentor team members and help define best practices for infrastructure and automation.
We’re Excited If You Have
- Strong hands-on experience with cloud technologies (AWS preferred; GCP or Azure is a plus), specifically in architecting and managing performant, large-scale systems handling significant traffic/data.
- Deep knowledge of Kubernetes (EKS, GKE, AKS, or similar) and service mesh technologies.
- Proficiency in Go or another programming language, Python or another scripting language.
- Experience designing infrastructure and building automation tools, while collaborating with internal team members and external stakeholders.
- Experience building CI/CD pipelines and following modern deployment practices.
- Familiarity with observability tools (Prometheus, Thanos, Loki, Grafana, etc.).
- Ability to work independently and communicate effectively with technical and non-technical stakeholders.
- Passion for learning and solving complex infrastructure challenges.
- Experience integrating AI tools to improve processes and reduce operational toil (a plus).
- Master’s degree or equivalent experience (8+ years preferred).
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Engineering Technician, Energy Storage
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About Redwood Materials
Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.
Engineering Test Technician, Energy Storage
As an early member of a new engineering technician team, you will play a key role in building, setting up, and running tests to support the development of a new product at Redwood Materials. You’ll work hands-on across mechanical, electrical, and basic software tools to help validate product performance and reliability. You will support all phases of the hardware development lifecycle from early design validation and long-term reliability testing to final process validation by assembling test setups, operating equipment safely, capturing data, and troubleshooting issues as they arise. This role requires a proactive, can-do attitude with careful attention to detail and a strong safety mindset.
Hours: Full-time, Days
Responsibilities Will Include:
- Build, set up, and execute validation tests for a new electromechanical product
- Partner with cross-functional teams (design, reliability, and abuse engineers) to support FMEAs and test plan execution
- Assemble, install, and maintain test infrastructure such as fixtures, sensors, actuators, chambers, and power supplies
- Operate test equipment, follow procedures, and ensure safe handling of high-voltage systems and lab hardware
- Collect, organize, and document test data, observations, and results clearly and consistently
- Perform basic failure triage and support failure analysis through teardown, inspections, and root-cause investigations
- Troubleshoot test setups and hardware issues; escalate and collaborate to resolve blockers quickly
- Support test automation and data logging tools (e.g., running scripts, validating outputs, contributing small updates as needed)
- Support New Product Introduction (NPI) line operations by assisting with product assembly, build readiness, and day-to-day troubleshooting. Create, update, and maintain build documentation, including work instructions, assembly procedures, and change logs to ensure accurate and repeatable processes
- Support with the management of lab inventory, organization, and power infrastructure. Assembly and validation of high-voltage harnesses and electrical sub-systems, including wiring, terminations, and integration while ensuring full compliance with electrical safety requirements and site policies
Desired Qualifications:
- Associate degree, technical certification, or equivalent hands-on experience in mechanical, electrical, mechatronics, or related fields
- 3+ years of experience in a lab, manufacturing, or test environment (technician, engineering tech, or similar role)
- Experience working with or around high-voltage systems (400–2000VDC and 480–800VAC) and strong safety discipline (LOTO, PPE, safe work practices)
- Strong hands-on skills with mechanical assembly, wiring, sensors, instrumentation, and lab equipment
- Comfortable following test procedures, maintaining detailed documentation, and producing clear test summaries
- Familiarity with basic scripting or automation tools (Python a plus) and the ability to learn new tools quickly
- Strong communication and teamwork skills; able to work effectively with engineers and stakeholders across levels
- A get-it-done attitude—willing to jump in, own tasks end-to-end, and do what’s needed to support the team
Physical Requirements:
- Ability to perform essential physical tasks such as standing, walking, bending, stooping, climbing, lifting (up to 25 lbs), typing, and performing repetitive motions
- Manual dexterity to work with small components under a microscope for extended periods, including precision soldering and handling heavy copper assemblies
Working Conditions:
- Ability to work in working conditions which may include exposure to noise, dust, chemicals, and temperature extremes, while protected by PPE, for extended periods of time
- Occasional travel required and flexibility to work weekends, nights, or on call as needed
The position is full-time. Compensation will be commensurate with experience.
We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
Ready to apply?
Apply to Redwood Materials
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**
Job’s mission
Our Global Sales, Services & Spares IQ and Sustaining teams are seeking Snr Engineers I & II, Field Service (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site (TSMC) in North Valley, AZ. Domestic and International travel of at least 75% will be required for this role. As a Senior Field Service Engineer at ASM, you’ll play a critical role in supporting the advanced semiconductor equipment that powers the world’s most transformative technologies. You’ll take the lead on complex troubleshooting, guide and mentor engineers, and strengthen our partnerships by helping customers achieve stable, high‑performance fabrication environments. Your expertise will make a direct impact on tool reliability, customer satisfaction, and the next generation of ASM technology.
What you will be working on
Senior Engineer I, Field Service
- Install, maintain, and repair ASM semiconductor equipment with minimal supervision
• Lead troubleshooting of complex tool or process issues using structured diagnostic methods
• Perform root‑cause analysis and recommend targeted, data‑driven corrective actions
• Review tool‑performance data to identify trends, risks, or improvement opportunities
• Provide technical guidance and on‑the‑job coaching to less‑experienced engineers
• Document service activities and support updates to procedures and best practices
• Communicate solutions, progress, and expectations clearly with customer engineers
• Participate in escalations alongside cross‑functional ASM engineering teams
Senior Engineer II, Field Service
- Serve as the senior technical lead for equipment installation, performance optimization, and recovery
- Diagnose and resolve highly complex, multi‑factor tool and process issues with limited guidance
- Lead advanced root‑cause analysis and drive long‑term corrective‑action plans that influence global engineering improvements
- Own the customer‑technical relationship: build trust, anticipate operational needs, and act as ASM’s senior technical representative onsite
- Manage escalations end‑to‑end, aligning expectations, coordinating cross‑functional teams, and communicating clear action plans
- Guide, mentor, and develop engineers through hands‑on instruction, structured training, and knowledge‑sharing
- Champion best practices and contribute to procedure development, improvements, and field‑wide learning
- Provide detailed field insights to R&D, product, and design teams, including support for beta tools or early‑option deployments
What we are looking for
Senior Engineer I, Field Service
- Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience.
- Experience of semiconductor field service or capital‑equipment experience
- Ability to interpret electronic and electromechanical schematics
- Experience with structured troubleshooting methodologies
- Knowledge of cleanroom and semiconductor safety protocols
- Strong written and verbal communication skills
- Ability to work independently and collaboratively in fast‑paced fab environments
- Willingness to travel domestically and internationally as needed for the role.
- Proficiency in MS Office
Senior Engineer II, Field Service
- Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master’s degree with 6+ years of experience OR PhD degree with 4+ years of experience.
- Experience in semiconductor field service experience with demonstrated technical leadership
- Advanced knowledge of tool architecture, control algorithms, and multi‑factor troubleshooting
- Experience driving structured root‑cause analysis and long‑term corrective‑action plans
- Proven ability to lead escalations and manage customer‑technical relationships
- Strong communication and mentorship capabilities
- Ability to work autonomously while guiding and developing other engineers
- Willingness to travel domestically and internationally as needed for the role
- Proficiency in MS Office
What sets you apart
Senior Engineer I, Field Service
- Experience supporting beta tools or early‑option equipment
- Knowledge of wafer‑fab operations, robotics, vacuum systems, plasma, RF, or gas handling
- Experience writing or updating procedures or technical documentation
- Strong customer‑service approach and organizational skills
- Familiarity with structured problem‑solving methods
Senior Engineer II, Field Service
- Demonstrated leadership in complex troubleshooting programs or technical initiatives
- Experience owning customer‑technical relationships, including expectations and long‑term partnership building
- Strong capability in mentoring and developing field engineers
- Hands‑on expertise with fab robotics, vacuum systems, plasma, RF, or gas‑delivery systems
- Experience providing structured feedback to engineering or product teams
- Experience evaluating or supporting beta‑stage or early‑option tools
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Sr. Office Administrator
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- Greet and assist visitors, staff, and vendors with professionalism and warmth, creating a welcoming front-of-house experience.
- Serve as the first point of contact by sitting at the front desk or reception area, ensuring a professional and welcoming presence for all who enter the office when required.
- Answer incoming phone calls and direct inquiries to the appropriate team members or departments when required.
- Work independently with minimal supervision, consistently producing high-quality, detail-oriented results. Manage routine and daily responsibilities independently, ensuring consistency and reliability.
- Provide general administrative and operational support to ensure the office runs smoothly and efficiently.
- Apply critical thinking to solve problems, anticipate needs, and improve processes.
- Deliver results in a timely and effective manner, maintaining a strong focus on quality and accountability.
- Exhibit strong organizational skills to manage multiple tasks, deadlines, and priorities.
- Provides oversight, planning and support to significant initiatives within the office (such as pipeline activities) or firm (such as managing corporate giving).
- May regularly take on support responsibilities within project or construction administration.
- Coordinates, budgets for, and executes external and internal office events with a broad scope (beyond physical space and catering).
- May manage building-related items such as maintenance requests, safety protocols, etc.
- Manage incoming and outgoing mail and packages, including USPS, FedEx, UPS, and courier services.
- Train and mentor new receptionist or office staff to ensure consistent front-of-house service.
- Support local onboarding efforts for new staff and assist with hospitality services to enhance the employee experience.
- Identifies opportunities to improve office operations and workflows.
- Represent and enhance the CannonDesign brand through professional or community engagement outside the firm.
- Draft communications for office leadership and team members using appropriate software and writing skills tailored to various audiences.
- High level of proficiency in required computer software programs. May assist office leadership and team members in PowerPoint presentations for various audiences.
- Collaborate with team members and contribute to a supportive, firm-first office culture.
- Manages confidential information with discretion.
- Ensure compliance with record retention policy standards.
- Other duties as assigned; office or business unit size may be considered when evaluating the business need for this role.
- Minimum of four years of related experience required.
- Minimum High School Diploma or GED required. Associates degree in relevant field preferred.
- Experience working in a professional services firm preferred.
- Excellent verbal and written communication skills.
- Strong attention to detail and focus on accuracy with work is a must.
- Ability to work in highly collaborative and deadline driven environment.
- Positive, can-do attitude and willingness to dive into projects and tasks.
- Proficiency in Microsoft Office Suite required.
- Ability to lift up to 30 pounds.
- We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
- We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
- We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.
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Infrastructure Software Engineer, Energy Storage
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About Redwood Materials
Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.
Infrastructure Software Engineer, Energy Storage
The Infrastructure Engineer is responsible for designing, building, and maintaining the foundational platform infrastructure that enables our engineering team to develop and deploy Battery Energy Storage Systems reliably and at scale. This role serves as a force-multiplier across the organization, owning edge fleet management, server provisioning, and deployment automation while ensuring systems are secure, scalable, and performant. The position partners closely with cross-functional engineering teams to translate early deployment learnings into platform improvements and drive resolution of scalability, reliability, and security challenges. Success in this role requires deep technical expertise, a collaborative mindset, and the ability to thrive in an ambiguous, fast-paced, early-stage environment.
Responsibilities will include:
- Design and own the rollout of edge Kubernetes fleet management, automated server provisioning, and software update pipelines to support scalable and reliable system deployment.
- Evaluate server hardware and operating systems to help define the architecture of the organization's next-generation energy storage platform.
- Identify and resolve hard infrastructure problems, including scalability bottlenecks, reliability gaps, performance issues, and security vulnerabilities.
- Build and maintain tooling and services used to validate software systems at scale, including performance and reliability testing frameworks.
- Serve as a technical resource for the broader engineering team through pair programming, in-office working sessions, and hands-on project leadership.
- Translate learnings from early deployments and customer pilots into concrete, measurable improvements to platform infrastructure.
- Reinforce a team culture grounded in engineering excellence, curiosity, inclusivity, and a willingness to take action and learn from mistakes.
Desired Qualifications:
- 5+ years of relevant industry experience in infrastructure, platform, or site reliability engineering.
- Strong grasp of system design principles and real-world experience building available, reliable, scalable, and secure distributed systems.
- Experience designing, implementing, and maintaining secure network systems and infrastructure.
- Genuine interest in server hardware fundamentals and how software and hardware interact at the platform level.
- Ability to work comfortably with ambiguity, prototype solutions iteratively, and learn rapidly from early-stage work.
- Strong written and verbal communication skills, with the ability to explain complex systems clearly to both technical and non-technical audiences.
- Ability to manage multiple workstreams, shifting priorities, and competing deadlines in a fast-paced, early-stage environment.
In accordance with California pay transparency laws, the salary range for this position is listed below. Actual compensation may vary based on a variety of factors, including experience, education, and skills.
The position is full-time. Compensation will be commensurate with experience.
We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
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Director, Patient Support Program Operations
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Location: This position may be performed remotely, but requires the flexibility and willingness to travel as needed.
The Opportunity
Praxis is preparing for its first commercial launch. The Director, PSP Operations will partner closely with the Head of Patient Services to operationalize the Relutrigine Patient Support Program and stand up the internal HUB ahead of approval.
This is a builder-operator role. You will translate strategy into execution, standing up workflows, pressure-testing processes, and ensuring systems, teams, and partners are ready for launch. You will serve as the operational integrator across HUB, field teams, and partners to ensure every patient touchpoint is seamless, compliant, and reliable. Experience in rare disease and internal HUBs is required for this role.
You will own day-to-day HUB execution, including case management operations, workflow integrity, and performance management. This includes building and refining intake pathways and process flows, SOPs, training, and quality controls of the case management team to enable consistent, high-quality execution. Previous experience managing a case manager team is required.
A critical part of this role is applying strong technology judgment, leveraging CRM platforms, and tools to improve efficiency, data quality, and patient experience in practical, compliant ways to enable an exceptional HUB experience. You are curious and proactive, comfortable testing new approaches while maintaining a high bar for patient safety and compliance and know when to pilot versus scale proven solutions.
Primary Responsibilities
- Operationalize the HUB: Stand-up core PSP operations including intake pathways, process flows, SOPs, training materials, call guides, FAQs, and quality controls
- Support Salesforce CRM build and systems integrations: Partner with vendor partners and technology teams to support CRM configuration, data flows, and end-to-end systems integrations; ensure tools are connected, functional, and aligned to HUB workflows; willing to explore and implement AI-powered features, automation capabilities, and emerging integrations to drive operational efficiency and unlock new ways of working
- Build, manage and lead day-to-day operations: Recruit, onboard, develop and performance manage a high-performing patient support team, establishing clear roles, accountability structures, and a culture of excellence ahead of launch
- Establish and manage performance standards: Define SLAs, monitor performance, conduct root-cause analysis, and hold teams and vendors accountable
- Partnership & Collaboration: Ensure clear, consistent handoffs across HUB, field teams, MSLs, market access, and vendor partners; serve as the primary operational liaison across commercial, medical, legal, and market access functions, influencing without authority to drive alignment
- Own the patient and HCP experience: Take end-to-end ownership of the patient and HCP journey, ensuring every touchpoint is seamless, compliant, and centered on access and support outcomes
- Manage escalations: Own complex case escalations, patient safety events, and adverse event reporting pathways, ensuring timely resolution and appropriate documentation
- Vendor oversight and management: Formally manage vendor performance, contract adherence, and relationships; where applicable, lead or support HUB vendor evaluation and onboarding
- Embed compliance into execution: Ensure HIPAA adherence, audit readiness, and appropriate controls across all workflows in partnership with Legal and Compliance
- Drive data integrity and visibility: Define reporting needs and ensure accurate case documentation and data capture to enable visibility into performance, access barriers, and risk
- Stakeholder reporting: Provide regular updates to senior leadership on program performance, KPIs, risks, and operational health
- Own budget and resources: Manage operational budget, vendor contracts, and cost tracking to ensure fiscal accountability and resource alignment
- Own launch readiness: Identify operational gaps early, prioritize fixes, and ensure the program is fully functional and resilient for launch, recognizing this is a full build with a 3-month runway
- Translate strategy into execution: Implement program design, pressure-test workflows, and ensure processes perform reliably in real-world conditions on day one
Qualifications and Key Success Factors
- Rare disease experience is required; candidates without direct rare disease PSP or HUB experience will not be considered
- Direct experience managing internal HUB operations is required; this is not a role for candidates whose experience is limited to oversight of fully outsourced models
- 7+ years of progressive experience in patient services, PSP operations, or HUB leadership supporting patients and HCPs within the rare disease environment
- Proven experience building or operationalizing PSP infrastructure in pre-launch or early commercial settings; direct experience launching a program from inception, not just managing an existing one
- Experience with small patient populations, named patient programs, or rare disease registry requirements strongly preferred
- Strong ability to translate strategy into execution with a focus on reliability, scalability, and real-world performance
- Demonstrated cross-functional leadership and ability to influence without authority across commercial, medical, legal, and market access teams
- Proven change management skills with the ability to build, pivot, and adapt quickly in a fast-moving, pre-launch environment
- Hands-on experience configuring or administering a Salesforce CRM platform within a patient services or HUB environment strongly preferred
- Demonstrated curiosity and willingness to explore AI-driven tools, workflow automation, and innovative technology integrations — bringing a solutions-oriented, outside-the-box mindset to operational challenges
Additional Information
- This role requires periodic travel for vendor site visits and cross-functional collaboration
- This is a high-impact build role with a 3-month launch timeline — ideal candidates are energized by ambiguity, move with urgency, and thrive in fast-paced, high-stakes environments
- Competitive compensation commensurate with rare disease director-level expertise; salary range to be included
- The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. You'll need comfort with screen work, basic hand coordination, and focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Compensation & Benefits
At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive. This includes 99% of the premium paid for medical, dental and vision plans. We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future? We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP. We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns. Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring. We aim high, collaborate hard, and produce results. Let’s achieve the impossible together!
To round out our world-class total rewards package, we provide annualized base salary compensation in the range listed below. This range reflects the base salary the Company reasonably expects to pay for the position at the time of posting. Placement within the range will be based on job-related factors, including experience, qualifications, scope of responsibilities, and demonstrated track record of delivering results in similar roles.
Company Overview
Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members.
Diversity, Equity & Inclusion
Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE® to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws.
Attention: Job Scam Alert
Praxis has recently become aware of fraudulent job recruitment postings from individuals claiming to represent Praxis. These postings seek financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Praxis job opportunity, please report it to careers@praxismedicines.com.
Praxis does not accept unsolicited submissions from recruitment agencies for open positions. We ask all recruitment agencies to refrain from contacting any Praxis employee regarding any position. All unsolicited resumes submitted by recruitment agencies to any Praxis employee in any form or method will be deemed to be the property of Praxis, and Praxis explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency.
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Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
Role Summary
The Associate Actuary reports to the Actuary of Capital Management & Deal Team and will be responsible for leading and collaborating on multiple transactions. This role supports strategic financial initiatives by developing, validating, and interpreting actuarial models used to evaluate capital deployment, reinsurance transactions, and other corporate financing solutions. This role partners closely with MCOE, Finance, Pricing and senior actuarial leadership to provide analytical insights that optimize the company’s capital position and drive informed decision-making.
The successful candidate will contribute to the pricing and structuring of reinsurance deals, assess the capital impact of strategic transactions, and help manage NLG’s economic, regulatory capital frameworks. This position requires strong technical modeling ability, sound actuarial judgment, and the ability to communicate complex results to both actuarial and non-actuarial audiences.
- This position currently offers an onsite hybrid work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
- Can be based on Vermont or Dallas Campus.
Essential Duties and Responsibilities
- Co-lead or support reinsurance and capital transactions with internal and external stakeholders. Optimizing pricing, capital and financial impacts, risk management and assist operations teams with closing efforts.
- Quantify the impact of deals and capital actions across multiple frameworks (e.g., statutory, GAAP, economic capital, RBC).
- Support the development of pricing analyses and scenario testing for prospective reinsurance or financing structures, including legal entity modeling, cash-flow projections, sensitivities, and stress tests.
- Collaborate with MCOE, Finance, Pricing and related business areas to align modeling assumptions, capital methodologies, and reinsurance transaction structures.
- Build and enhance actuarial models to assess capital usage, return on capital, and value creation for reinsurance transactions, M&A opportunities, and other capital or risk-transfer strategies.
- Prepare presentation materials and clearly communicate findings, recommendations, and key risks to senior management.
- Assist in identifying opportunities to improve capital efficiency through reinsurance, capital market solutions, or balance-sheet optimization.
- Stay current on emerging capital methodologies, regulatory changes, and actuarial modeling best practices.
Minimum Qualifications
- Associate of the Society of Actuaries (ASA) or Fellow of the Society of Actuaries (FSA) preferred.
- 6+ years of experience in actuarial modeling, corporate development, reinsurance or related actuarial roles, preferably within a life insurance or reinsurance company.
- Proficiency with actuarial projection systems (e.g., MG-ALFA) and strong Excel/Databricks skills.
- Ability to interpret complex financial models, reconcile results, and explain key drivers to technical and non-technical stakeholders.
- Familiarity with a wide range of actuarial models, including liability projections, asset modeling, and capital models. Assess modeling assumptions, methodologies, and controls for appropriateness and reliability.
- Experience presenting findings and influencing senior stakeholders in actuarial, finance, or investment functions.
- Detail-oriented, deadline-driven, and able to manage multiple priorities in a fast-paced environment.
- Demonstrated ability or willingness to adopt and apply emerging technologies, including generative AI and automation tools, to improve reporting efficiency, effectiveness, and control quality.
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
Site Disclosure and Privacy Policy
National Life Group
1 National Life Dr
Montpelier, VT 05604
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Apply to National Life Insurance CompanySenior Analyst, Data Projects
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Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Senior Analyst, Data Project (ERP Focus)
Please note that we do not offer visa sponsorship for this position.
At National Life Group we are in the process of transforming our approach to managing and using data. To maximize its value, it is critical that our data is timely, accurate, consistent, and well-defined throughout the organization. Success relies on strong commitment and collaboration from all areas of the organization, with the Data Team playing a key role in this transformation. In this role, you will have the opportunity to work with various teams across the data lifecycle and engage with senior and executive leadership throughout the organization.
This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
We are seeking a data enthusiast who thrives in transformative environments. You may also have experience in product ownership or product management. The ideal candidate will embrace the culture of National Life – where servant leadership, upholding company values & applying learnings to performance are valued above all else.
As a key member of our data team, the Senior Analyst role will lead the execution of data-driven initiatives across the organization. A primary focus will be ownership of data work for a large-scale ERP implementation, as well as supporting transformational finance data migrations to our cloud data platforms. Key responsibilities include:
- Data product ownership:
- Oversee project scope and prioritization from discovery to delivery of data products, especially in the finance data domain.
- Develop and manage a thoughtful and integrated project roadmap and backlog.
- Present updates on incremental project deliveries to business partners and leadership audiences.
- Project team leadership:
- Lead the daily work of a cross-functional project team including data engineers, data architects, quality engineers, project managers, and business analysts.
- Manage timelines, costs, resources, and scope as key measures of success.
- Build team relationships to foster growth and mentorship.
- Stakeholder collaboration:
- Work closely with cross-functional teams (technical and non-technical) to understand business requirements, prioritize tasks, and deliver high-value data and analytics products.
- Manage stakeholder relationships to effectively balance business needs with technical capabilities.
- Thought leadership and strategy:
- Collaborate with non-technical stakeholders to define project needs and effectively translate the product vision to technical teams.
- Provide strategic guidance to business partners throughout the data lifecycle to promote a data-driven decision-making culture.
- Contribute to the larger Data Team vision to enable data as a strategic asset across the organization.
- Data governance and quality management:
- Implement and champion data governance practices throughout projects to ensure data integrity, quality, and reliability across all data product deliveries.
Requirements & Qualifications:
- Bachelor's degree in Math, Economics, Engineering, Computer Science, or a related quantitative field.
- 10+ years of combined post-secondary education and relevant work experience, with a focus on product management, data governance, data management, or data analytics.
- 8+ years of hands-on experience leading and executing enterprise projects in a product owner/manager role, with a proven track record of delivering on time, on budget, in scope, and with high adoption of final product. Data cloud migration experience is a plus.
- Prior involvement in large-scale ERP transformations, especially managing data dependencies, cross-functional workflows, and other supporting data and reporting activities is preferred.
- Hands-on experience with Databricks or other cloud-based data analytics platforms (e.g., Snowflake, AWS Redshift).
- Strong communication skills, with the ability to explain complex technical concepts and solutions to non-technical audiences clearly and effectively.
- Proven ability to work across cross-functionally across departments and communicate with various stakeholders to gather requirements and drive project success.
- Analytical mindset with experience in solving complex problems and deriving effective solutions. Ability to independently navigate ambiguity in decision making.
- Experience in data modeling and designing data structures to optimize business insights and value is a plus.
- Experience using business intelligence tools like Tableau and Alteryx for data visualization and analysis is preferred.
- Proficiency in coding languages such as SQL, Python, Pyspark, etc. is preferred.
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
Site Disclosure and Privacy Policy
National Life Group
1 National Life Dr
Montpelier, VT 05604
Ready to apply?
Apply to National Life Insurance CompanyDirector, Advanced Analytics & Governance
Share this job
Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
Role Summary
At National Life Group, our enterprise data and analytics practice is well established, and we are now focused on further evolving and maturing how we organize, govern, and unlock value from our data. To sustain that progress it is critical that we have timely, accurate, consistent and well-defined data throughout the organization. Success depends on strong commitment & collaboration from all areas of the organization, and the Advanced Analytics & Governance team within the Chief Data Office is central to advancing this work.
The Director, Advanced Analytics & Governance is a senior leadership role within the Chief Data Office responsible for driving the continued maturation of the organization’s analytics and reporting capabilities and for advancing enterprise-wide analytics standards. In this role, you will lead a team of data analysts, analytics engineers, reporting governance specialists, and data stewards to deliver high-impact solutions while ensuring data is trusted, secure, compliant, and governed effectively across the enterprise. You’ll operate at the intersection of business, analytics, and technology — bridging technical innovation in advanced analytics with robust data governance, privacy, and ethical standards.
As a senior leader on our data team, the Director, Advanced Analytics & Governance will set the strategy and oversee execution of analytics initiatives across the organization, building on an established foundation. Key responsibilities include:
Essential Duties and Responsibilities
- Evolve and execute the enterprise strategy for advanced analytics and reporting governance in alignment with the overall CDO vision and business objectives.
- Lead the design, development, and deployment of advanced analytics solutions — including predictive modeling, machine learning, deep learning, and optimization — and oversee the end-to-end analytics lifecycle from problem framing through model deployment and monitoring.
- Mature and scale the enterprise analytics platform and self-service analytics environment to empower business users while maintaining governance controls.
- Oversee production support and administration of the data analytics systems, ensuring reliability, availability, and operational excellence across the environment.
- Continuously refine and strengthen the enterprise analytics governance framework, including policies, standards, quality metrics, SLAs, metadata management, and remediation processes.
- Lead reporting stewardship programs and ensure clear ownership and accountability across business and technology teams; oversee compliance with data-related regulations (GDPR, CCPA/CPRA, HIPAA, etc.) and internal policies for privacy, security, and ethical data usage.
- Build, mentor, and lead the Business Informatics team, manage talent acquisition, performance management, career development, and succession planning.
- Partner with business leaders, IT, and other CDO functions to identify high-value use cases where advanced analytics can drive revenue, efficiency, customer experience, or risk mitigation.
- Act as a trusted advisor to the CDO and executive leadership; present complex analytics findings and governance strategies to senior executives and non-technical stakeholders in clear, actionable terms.
- Evaluate and recommend analytics and governance tools and technologies (e.g., Tableau, Power BI, Databricks) and drive adoption of modern analytics and reporting architectures leveraging the enterprise data platform.
- Champion a data-driven culture by deepening adoption of analytics insights and governed data assets across the organization.
Obviously, we are looking for someone who loves data! Beyond that, a successful candidate will be a strategic leader who is energized by the work of further maturing and evolving an established analytics practice. They will also contribute to the culture of National Life – where servant leadership, company values & applying learnings to performance are valued above all else.
Minimum Qualifications
- Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Information Systems, Analytics, or a related quantitative field
- 10+ years of progressive experience in data analytics, data science, or data governance, with at least 5+ years in a leadership role
- Proven track record of advancing and scaling advanced analytics capabilities in a complex organization
- Strong experience refining and operating enterprise analytics governance programs, including data quality, metadata, and compliance frameworks
- Analytical mindset with the ability to navigate ambiguity in decision making and to translate complex technical concepts into business language
- Deep expertise in modern data platforms (cloud, Databricks, Snowflake, etc.) is preferred
- Strong knowledge of programming languages such as Python, R, and SQL, and big data technologies (Spark, Hadoop, etc.) is preferred
- Experience with MLOps, model lifecycle management, data cataloging, lineage, and quality management platforms is preferred
- Familiarity with cloud platforms (AWS, Azure, GCP) and modern data architectures is preferred
- Experience working in a Chief Data Office (CDO) or similar central data organization is preferred
- Industry experience in Life Insurance is preferred
- Certifications such as CDMP (Certified Data Management Professional), DAMA, or analytics governance certifications are preferred
Key Competencies & Personal Attributes:
- Strategic Thinking: Ability to align technical capabilities with business outcomes.
- Leadership & Influence: Proven ability to lead without direct authority and influence at all levels.
- Communication: Exceptional ability to translate complex technical concepts into business language.
- Collaboration: Strong partnership-building skills across diverse stakeholder groups.
- Innovation Mindset: Passion for leveraging emerging technologies to solve business problems.
- Ethical Orientation: Deep commitment to responsible data and analytics practices.
- Results-Oriented: Demonstrated ability to deliver measurable business impact through analytics and governance.
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
Site Disclosure and Privacy Policy
National Life Group
1 National Life Dr
Montpelier, VT 05604
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Apply to National Life Insurance CompanyPrincipal Site Reliability Engineer (CI/CD & Kubernetes)
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Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
Summary
The Principal Engineer, Infrastructure Engineering position partners with business and technical stakeholders to lead infrastructure design and integrations. This individual in this position has a proven track record of driving continuous improvement in all facets of NLG infrastructure ecosystems. This position will lead infrastructure teams in the delivery of the infrastructure technologies and services. Effective ability to communicate, a positive attitude, and a proven track record of serving in a technical leadership role are key qualifications.
This role is a senior technical leadership position and member of the National Life Group IT Shared Services team. You will represent the infrastructure team in project initiatives, architecture design, and be a champion of operational excellence while collaborating across a vibrant technical community. We’re looking for an inquisitive individual with a passion for continuous learning, attention to detail, and a drive to follow-through. This role can be located in Dallas (Addison), TX; Montpelier, VT
This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Key Responsibilities
Infrastructure Delivery
- You will lead development and enhancement of CICD, SRE and APM tools.
- You will drive implementation of the technology direction, vision, and strategy and adoption.
- You will lead delivery as a subject matter expert in pipeline configurations, code repositories management and related controls.
- You will help lead incident resolution and resolution of business issues.
- You possess the ability to communicate effectively with an appropriate level of detail to all levels within the company
- You will lead identifying and managing capacity, performance, and risk
- You will adhere to and promote firm Change Management, Problem Management policies and are familiar with ITIL or other formalized IT operations foundations
Infrastructure Architecture & Strategy
- You will drive innovation and encourage others to remain current on emerging technologies and development trends
- You will lead initiatives to improve overall system reliability, scalability, and maintainability.
- You collaborate with development and operations teams to ensure seamless integration of APM and CI/CD processes.
- You will need to communicate effectively with stakeholders, including developers, QA engineers, and project managers.
Job Requirements
- Bachelor’s degree, preferred in Computer Science; or relevant work experience.
- 8+ years of hands-on infrastructure experience with at least 4 years in a technical team leadership role.
- 4+ years of hands-on experience and knowledge working with Application performance tools, CI/CD pipelines and source code management.
- Strong hands-on experience with Kubernetes and CI/CD pipelines
- Demonstrated ability to lead in a highly matrixed, heavily outsourced organization through a combination of influence, partnership, and authority.
- Ability and interest in mentoring technical staff and raising collective technical competencies.
- Ability to manage change and cope with complex and ambiguous situations.
- Broad engineering awareness of the following technical domains and expert technical
Expertise in at least two of the following areas –
- Swagger Hub, SonarQube, Jfrog or similar tools
- Code Repository Management (GIT)
- Monitoring & Instrumentation Tools (New Relic, Azure Monitor or other tools)
- Proficiency in scripting and automation (Java, Python etc.).
- Pipeline Technologies (CI/CD, Jenkins, GitHub Actions, etc.)
- Various upcoming AI technologies around development and application performance.
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
Site Disclosure and Privacy Policy
National Life Group
1 National Life Dr
Montpelier, VT 05604
Ready to apply?
Apply to National Life Insurance CompanySenior Cloud Platform & Site Reliability Engineering Lead
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Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
Role Summary
The Senior Cloud Platform & Site Reliability Engineering Lead partners with business and technical stakeholders to lead cloud platform design, engineering, and integration efforts. This individual has a proven track record of driving continuous improvement across infrastructure, platform services, and application reliability.
This role is a senior technical leadership position within the National Life Group IT Shared Services team. You will represent cloud and platform engineering in project initiatives, architecture design, and operational excellence while collaborating across a vibrant technical community. We’re looking for an inquisitive individual with a passion for continuous learning, attention to detail, and a drive to follow-through. This role can be located in Dallas (Addison), TX; Montpelier, VT.
This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Essential Duties and Responsibilities
Cloud Platform & Infrastructure Delivery
- You will lead design and delivery of cloud-native solutions within Microsoft Azure and other.
- You will lead development and enhancement of CI/CD, SRE, and observability capabilities.
- You will drive infrastructure automation using Infrastructure as Code (Bicep, ARM, other).
- You will serve as a subject matter expert in pipeline configuration, code repository management, and related controls.
- You will help lead incident resolution and business issue remediation.
- You will lead identifying and managing capacity, performance, and risk.
- You will adhere to and promote firm Change Management and Problem Management policies (ITIL).
- You possess the ability to communicate effectively with appropriate detail across all levels.
SRE & Platform Engineering
- You will lead adoption of SRE practices including SLIs/SLOs and reliability engineering principles.
- You will drive improvements in system reliability, scalability, and performance.
- You will leverage Azure Monitor, Application Insights, and APM tools such as New Relic for observability.
- You will promote automation and AI-assisted operations to reduce manual effort and improve outcomes.
Infrastructure Architecture & Strategy
- You will drive innovation and remain current on Azure and emerging cloud technologies.
- You will define and promote Azure architecture standards (networking, identity, security).
- You will lead adoption of cloud-native patterns (AKS, serverless, PaaS services).
- You will collaborate with development, QA, and operations teams to integrate CI/CD and observability practices.
- You will communicate effectively with stakeholders across engineering and business teams.
Minimum Qualifications
- Bachelor’s degree, preferred in Computer Science; or relevant work experience.
- 8+ years of hands-on with CI/CD pipelines, APM tools, source code management, infrastructure, cloud, or platform engineering experience with at least 4 years in a technical leadership role.
- Open-minded with proven ability to work collaboratively with others.
- Show up consistently with a positive attitude.
- Demonstrated ability to lead in a highly matrixed, heavily outsourced organization through influence and partnership.
- Ability and interest in mentoring technical staff and raising collective technical competencies.
- Ability to manage change and operate effectively in complex environments.
Technical Expertise
Broad engineering awareness with strong expertise in multiple of the following areas –
- Microsoft Azure (compute, storage, networking, identity, monitoring)
- Infrastructure as Code (Bicep, ARM, Other)
- Pipeline Technologies (Azure DevOps, GitHub Actions, CI/CD)
- Code Repository Management (GIT)
- Monitoring & Instrumentation Tools (Azure Monitor, Application Insights, New Relic or similar)
- Containers & Serverless (AKS, Azure Functions)
- Proficiency in scripting and automation (Python, PowerShell, etc.)
- DevSecOps tools (SonarQube, JFrog, SwaggerHub or similar)
- Experience with AWS or other cloud platforms is a plus
- Exposure to AI technologies in development and application performance (AIOps)
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
Site Disclosure and Privacy Policy
National Life Group
1 National Life Dr
Montpelier, VT 05604
Ready to apply?
Apply to National Life Insurance CompanyLifecycle Marketing Manager
Share this job
Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
We encourage applicants to include a cover letter to share more about their experience and interest.
Role Summary
The Lifecycle Marketing Manager is responsible for developing, executing, and optimizing lifecycle and marketing automation programs that drive engagement, conversion, and retention across the customer journey. This role requires technical expertise and deep marketing experience. To create data-driven campaigns that deliver personalized, compliant, and measurable experiences.
Reporting to the Director – Digital Marketing, the Lifecycle Marketing Manager owns Salesforce Marketing Cloud (SFMC), Mailchimp, and Snappy Kraken systems, serving as the enterprise’s subject matter expert for marketing automation and dynamic journeys. This individual will audit and optimize an existing, complex SFMC environment, implementing best practices for data integrity, workflow design, governance, and performance. This individual will build, test, and deploy sophisticated, multi-stage programs across acquisition, nurture, onboarding, and re-engagement, ensuring that every communication aligns with brand voice and contributes to business growth.
This role partners closely with the Web & Digital Experience Strategist and Digital Content & Insights Lead to connect lifecycle initiatives to the broader digital ecosystem. By aligning journeys with web experiences, campaigns, and analytics, the Lifecycle Marketing Manager ensures that each customer interaction is relevant, timely, and measurable, enhancing the overall digital experience and pipeline velocity.
The ideal candidate is a high-energy, hands-on marketer with deep technical expertise in Salesforce Marketing Cloud (SFMC) and other marketing automation platforms. They combine a strong technical foundation with a passion for automation, data-driven storytelling, and operational excellence. A proactive problem solver and collaborative team player, this individual brings curiosity, precision, and accountability to every project — translating business objectives into scalable, measurable marketing campaigns. Success in this role requires a balance of strategic thinking and executional excellence, along with the ability to anticipate challenges, drive solutions, and consistently deliver results in a fast-paced environment.
Essential Duties and Responsibilities
Design and execute lifecycle marketing programs: Working with stakeholders like Product Marketing and collaborating with Creative Services, own the development, execution, and continuous optimization of lifecycle and nurture campaigns across acquisition, onboarding, engagement, and retention stages. Build sophisticated, multi-stage customer journeys primarily within Salesforce Marketing Cloud (SFMC) to deliver personalized, data-driven experiences at scale. Work within Mail Chimp as required until all assets are transitioned to SFMC.
Lead SFMC optimization and platform ownership: Serve as the enterprise owner and SME for SFMC (plus Mailchimp and Snappy Kraken). In partnership with IT, conduct a full audit and lead remediation: refactor data extensions and automations, standardize naming/QA, deprecate legacy assets, harden governance, and implement monitoring/playbooks to improve reliability, speed, and scalability.
Document user flows and lifecycle architecture: Create and maintain detailed documentation of user flows, campaign logic, and data processes to ensure transparency, scalability, and consistent execution across marketing programs. Partner with IT and cross-functional teams to align marketing automation architecture with CRM integrations and data governance standards.
Collaborate to ensure data integrity and domain health: Work closely with Information Technology and various business units to maintain list hygiene, data synchronization, and accurate audience segmentation between SFMC, CRM, and other connected systems. Monitor and optimize email and domain health (including deliverability, authentication, and IP reputation) to ensure reliable campaign performance. Own unsubscribe management and Unsub Central, ensuring accurate suppression and compliance.
Create and optimize audience segmentation and personalization: Partner with the Director-Digital Marketing and Digital Content& Insights Lead as well as business unit clients to define audience strategies, segmentation frameworks, and personalization logic that drive engagement and conversion. Leverage CRM and first-party data to deliver relevant, compliant, and journey-aligned communications.
Build and deploy creative, responsive communications: Develop and QA dynamic, modular, and responsive email templates using HTML, AMPscript for personalization and SQL for data segmentation and automation. Ensure all communications meet brand standards, accessibility requirements, and deliverability best practices across devices and platforms.
Monitor performance and optimize through testing: Track and analyze campaign and journey performance across KPIs such as deliverability, engagement, conversion, and retention. Partnering with the Director-Digital Marketing and the Digital Content & Insights Lead, conduct A/B and multivariate testing on creative, timing, and targeting to continuously improve program effectiveness and ROI, and share learnings across teams to inform future strategy.
Ensure compliance, governance, and operational excellence: Maintain strict adherence to CAN-SPAM, GDPR, and other data privacy regulations. Document and enforce standards for campaign QA, approval, and deployment. Collaborate with marketing operations, compliance, and data teams to uphold governance and deliver a seamless, compliant customer experience. Maintain unsubscribe data according to compliance protocols.
Minimum Qualifications
- 5+ years digital marketing automation experience; including direct responsibility for email marketing automation strategy and execution in Salesforce Marketing Cloud with demonstrated success developing and optimizing automated email and nurture programs.
- Bachelor’s degree in Computer Science, IT, Marketing, Communications, Business, or a related field; equivalent combination of education and significant marketing automation experience may be considered.
- Extensive hands-on experience with Salesforce Marketing Cloud (SFMC), including Journey Builder, Email Studio, Automation Studio, and Contact Builder. Proven ability to audit and optimize an existing instance, refactoring data extensions, automations, and governance processes.
- Working knowledge of Mailchimp and Snappy Kraken or similar marketing automation platforms.
- Proficiency in HTML, CSS, SQL, and AMPscript for building, customizing, and troubleshooting responsive, dynamic email templates.
- Proficiency in data integration between SFMC and Salesforce CRM, including segmentation, lead routing, and consent management.
- Deep understanding of email deliverability, domain health, and reputation management, including authentication, IP warm-up, and inbox placement.
- Demonstrated ability to analyze campaign performance using GA4, SFMC analytics, or similar tools, identify trends, and translate findings into actionable optimization plans.
- Familiarity with GDPR, CAN-SPAM, and global data-privacy and consent regulations; experience managing unsubscribe systems such as Unsub Central.
- Strong organizational and project-management skills with the ability to manage multiple campaigns, priorities, and stakeholders simultaneously.
- Excellent verbal, written, and interpersonal communication skills, with strong attention to detail and accuracy.
Work Arrangements: Hybrid
- This position currently offers an onsite hybrid work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Preferred Qualifications
- 7–10 years of experience in lifecycle, CRM, or digital marketing, including direct responsibility for email marketing automation strategy and execution.
- Salesforce Marketing Cloud certification(s) such as Marketing Cloud Engagement Developer or Marketing Cloud Email Specialist strongly preferred.
- Proven expertise in Salesforce CRM integration with SFMC, including data synchronization, consent management, and cross-platform segmentation.
- Experience leveraging Salesforce Einstein and Mobile Studio for predictive insights, personalization, and multi-channel engagement.
- Experience leading or mentoring marketing automation specialists or developers, with the ability to establish best practices and process documentation.
- Familiarity with Adobe Experience Manager (AEM), Adobe Assets, or Adobe Creative Cloud, and understanding of how creative workflows integrate with campaign execution.
- Proficiency with SFMC Intelligence (Datorama), Tableau, or similar analytics and visualization tools.
- Experience in Agile environments and comfort collaborating through iterative, cross-functional project cycles.
- Ability to develop clear technical and functional documentation, including user guides, workflow diagrams, and campaign playbooks.
- Experience using email QA and testing tools (e.g., Litmus, Email on Acid) and campaign tagging systems such as Claravine.
- Strong problem-solving skills and the ability to prioritize and perform effectively under tight deadlines.
- Excellent communication and collaboration skills, with a proactive, solution-oriented mindset.
- Experience in financial services, professional services, or other regulated industries with established legal/compliance review processes.
- Demonstrated passion for marketing innovation, continuous learning, and improving automation efficiency through process and technology enhancements.
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
Site Disclosure and Privacy Policy
National Life Group
1 National Life Dr
Montpelier, VT 05604
Ready to apply?
Apply to National Life Insurance Company
Software Validation Engineer, Energy Storage
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About Redwood Materials
Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.
Software Validation Engineer, Energy Storage
The Redwood Vision: Architecting the Future of the Grid
We are at the precipice of a global energy transition. At Redwood Materials, we are moving beyond battery recycling to build the most advanced, circular energy ecosystem on the planet. Our goal is to shift the industry from static, hardware-heavy infrastructure toward agile, software-defined energy assets. The Software Validation team ensures that these complex systems are safe, resilient, and ready for grid-scale deployment.
As a Software Validation Engineer, you are the bridge between pure code and physical reality. You will design and maintain the environments—Software-in-the-Loop (SIL) and Hardware-in-the-Loop (HIL)—that allow us to stress-test our power electronics and site controllers. Your mission is to build the automated frameworks that catch edge cases before they hit the field, ensuring every product we ship meets the highest standards of reliability.
Key Responsibilities
- Validation Environment Design: Architect and scale our SIL and HIL environments (using platforms like Typhoon HIL, Opal-RT, or similar) to provide high-fidelity simulations of battery assets and grid conditions
- Test Automation Frameworks: Lead the development of automated test suites in Python. You will transition our validation processes from manual intervention to a fully automated, scalable framework
- V&V Strategy: Define and execute comprehensive Verification and Validation (V&V) plans, ensuring all software requirements for the site controller and embedded power electronics are met under normal and fault conditions
- CI/CD Integration: Integrate automated HIL/SIL testing into our CI/CD pipelines, providing real-time feedback to the development teams and serving as the final gate for production-ready code
- Hardware-in-the-Loop Interfacing: Design custom interface hardware and wiring for HIL benches, bridging physical I/O from our controllers to simulated power stages
- Root Cause Analysis: Work closely with the firmware and systems teams to debug complex failures found during validation, using logic analyzers, oscilloscopes, and telemetry logs to pinpoint issues
Qualifications
- Background: A BS or MS in Electrical Engineering, Computer Engineering, or a related field, combined with 2+ years of professional experience in software validation or test automation for hardware-focused systems
- HIL/SIL Mastery: Proven experience with real-time simulation platforms (Typhoon HIL, Opal-RT, or dSPACE) and a deep understanding of how to model power electronics components in a virtual environment
- Automation Toolchain: Expert proficiency in Python (specifically for test automation frameworks like Pytest) and familiarity with Rust and C/C++ to navigate embedded codebases
- Hardware Literacy: Comfortable in a high-voltage lab environment. You should be proficient with standard lab equipment (oscilloscopes, power supplies, electronic loads) and digital protocols like CAN, SPI, and Ethernet
- Systematic Thinking: A dedicated mindset for "breaking" software. You have a track record of finding critical edge cases in complex state machines and control loops
- Infrastructure: Experience with Git, Jenkins/GitHub Actions, and containerization tools like Docker for managing consistent test environments
In accordance with California pay transparency laws, the salary range for this position is listed below. Actual compensation may vary based on a variety of factors, including experience, education, and skills.
The position is full-time. Compensation will be commensurate with experience.
We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
Ready to apply?
Apply to Redwood Materials
Operations Program Manager
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About Redwood Materials
Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.
Operations Program Manager
We are seeking a highly technical Operations Program Manager to lead build readiness & internal ramp execution for hardware manufacturing. This role requires strong hands-on manufacturing engineering instincts, the ability to dive into process capability and equipment readiness, and real experience improving throughput, yield, and reliability at production facilities. You will manage builds from prototypes to mass production, working with cross-functional teams to ensure processes are capable and stable at scale.
Responsibilities will include:
- Drive cross-functional execution from NPI through mass production, aligning Engineering, Manufacturing, Supply Chain, Quality, Finance, and external stakeholders to meet build and ramp targets
- Define ramp success criteria, build plans, and phase-gate reviews to enable smooth transition from proto → pilot → MP → scale
- Manage program schedules, risks, and dependencies; maintain clear dashboards and communication, escalating critical issues with data-driven options for resolution
- Own factory and supplier readiness for PCBA & box builds: lead technical reviews, capacity & CapEx planning, process qualification, line bring-up, and on-site build support
- Drive yield improvement and issue closure by partnering with internal teams and manufacturing sites to validate process, test coverage, and quality systems
- Lead root cause, containment, corrective action, and long-term process improvements
- Establish run-at-rate requirements and validate capacity at suppliers and internal sites
- Identify bottlenecks and implement solutions for cycle-time reduction, debottlenecking, and throughput increase
- Serve as the primary interface between internal product teams and external manufacturing partners to ensure aligned execution and accountability
- Support go-to-market operational readiness, ensuring supply availability, logistics, and sustaining plans are in place for launch and scale
Desired Qualifications:
- 5+ years in program management, CM operations, manufacturing & process engineering, supplier industrialization, or technical operations in high-volume hardware
- Demonstrated success improving yield, throughput, cycle time, and OEE in production
- Hands-on experience with PPAP/APQP, DOE, SPC, PFMEA, GR&R, control plans
- Strong data analysis skills: Excel/Sheets; SQL, JMP, Minitab or Python beneficial
- Ability to read mechanical and electrical drawings
- Experience in automotive or power electronics manufacturing
- Experience scaling hardware production from lab/pilot → volume manufacturing
In accordance with California pay transparency laws, the salary range for this position is listed below. Actual compensation may vary based on a variety of factors, including experience, education, and skills.
The position is full-time. Compensation will be commensurate with experience.
We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
Ready to apply?
Apply to Redwood Materials
Senior Manager, IT Operations
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Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
- This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
- The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.
Location & Travel Expectations:
- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
IT Service Delivery & Operations
- Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
- Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
- Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
- Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
- Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
- Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
- Infrastructure, Cloud & Network Operations Knowledge
Application Operations & AMS/Vendor Management
- Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
- Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
- Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
- Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.
IT Operations Excellence
- Build and mature ITIL-aligned programs across all ITSM disciplines.
- Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
- Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
- Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
- Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.
Security, Resilience & Compliance
- Partner with Information Security to ensure consistent execution of operational security controls.
- Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
- Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.
Team & Leadership
- Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
- Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.
What You’ll Bring (Qualifications)
Experience & Leadership
- 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
- Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
- Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.
Technical & Operational Depth
- Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
- Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
- Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).
Governance & Delivery
- Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
- Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
- Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.
Education
- Bachelor’s Degree strongly preferred.
- Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
- Corporate Vehicle Program with:
- Eligibility for 1 assigned vehicle
- A mobility stipend
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial Base Salary Range: $160,000.00 - $192,500.00
Internal Leveling Code: M7
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Staff Technical Product Manager
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Define and lead product strategy: Develop the product vision, strategy, and roadmap for energy, charging, and connected services. You will drive product development from zero-to-one, bringing to life a world-class product experience and ensuring alignment with overarching business goals. You will own the full development stack, from ideation through development, translating business needs into actionable work items. Given Scout's nascency, you should be extremely comfortable navigating ambiguity in early-stage startups to formulate concrete, actionable plans.
- Build for humans: Act as a customer advocate, crafting experiences that enhance the vehicle ownership experience and differentiate Scout in the marketplace. Be disagreeable and don't accept anything less than a class-defining experience for customers. Be ridiculously collaborative: Partner with cross-functional teams, including our Charging team, vehicle user experience (VUX) team, R&D, software engineering, and third party service providers, to design and deliver innovative digital products that help customers manage their vehicle, charge, and pay for services. Be ready to drive alignment with many competing stakeholders.
- Manage (a lot of) relationships: Act as a trusted advisor to internal and external partners, presenting solutions that align with broader business goals. Be a natural relationship builder and clear communicator.
- Operationalize products: Oversee the roll-out of technical solutions to the marketplace, ensuring performance, reliability and consumer adoption achieve agreed upon outcomes.
- Drive technical excellence: Build relationships with software engineering to ensure scalable, efficient, and secure delivery. Leverage expertise in system architecture, APIs, and data integration to support technical decisions.
- Measure success: Define KPIs and success metrics to track product and platform performance, using data to refine and improve over time
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Fremont, California.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Experience
- 8+ years of product management experience, with a strong emphasis on consumer facing digital products.
- Demonstrated success in building and launching complex digital experiences enjoyed by millions —or billions — of people around the world.
- Zero-to-one experience, especially as it relates to consumer mobile products
- A clear sense of what good software looks like.
- Automotive and/or IoT experience is a plus, but not required
Technical Expertise
- Strong understanding of system architecture, APIs, and cloud technologies.
- Strong understanding of native app development (iOS and Android), with demonstrated, real-world experience shipping products to consumers
- Conversant in the language of software, including pros/cons of native vs. cross-platform development
Skills
- Exceptional communication and collaboration skills to influence and align diverse stakeholders.
- Data-driven decision-making abilities and experience with tools for analytics and performance measurement.
Education
- Bachelor's degree in computer science, engineering, or a related field, though demonstrated experience in building real-world product development is far more critical.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial Base Salary Range: $140,000.00 - $170,000.00
Initial California Base Salary Range: $154,000 - $187,000
Internal Leveling Code: IC8
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Senior Manager, Vehicle Systems
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Functional Safety Strategy and Governance: Lead team and enforce process and key performance indicators for FuSa delivery across the vehicle
- Feature/Function Requirements Custodian: Act as the primary lead/coach for requirement quality, failure analysis, and process discipline including repository best practices
- Serve as System Authority: Govern execution of interfaces architecture, integration readiness across hardware, software, controls and connectivity domains
- Constraint Custodian: Recognize system-level constraints (compute, timing, power, performance, reliability) as feature/function requirements develop from customer use cases through decomposition to electronic modules
- Mentor: Build, mentor and scale multi-disciplinary system/feature team
- Governance Master: Establish engineering governance, design reviews and technical decision-making frameworks to support timely vehicle system execution
- Quality Orchestration Shifted Left: Use system experience to drive architectural enhancements to improve quality through diagnostics and preventative maintenance
- Cross-Functional Leadership: Act as the primary liaison between Architecture and cross-domain Systems Engineering teams to resolve "blockers"
- Precision Communication: Translating complex technical risks into clear "Go/No-Go" decisions for executive stakeholders.
- Process Architect: Expert in AI development and execution with a passion for automating manual workflows to reduce human error in the release chain.
- Technical Interface: Interface with electrical design teams, software developers, calibration engineers, and supplier integration teams to align dependencies.
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Master’s degree in Electrical Engineering, Mechatronics, Computer Engineering, Computer Science, or a related field with 10+ yrs. of experience
- Expert at automotive system/platform development and modeling particularly in the early part of the “System V”
- In-depth execution experience in a variety of AI applications and using Cameo / Magic Draw system modeling
- Experience delivering platforms reused across multiple Vehicle programs
- Background in autonomous vehicles, robotics, or advanced mobility systems
- Background with cloud-connected embedded systems and modern DevOps pipelines
- Expert in vehicle electrical architecture/topology and ECU-level software stacks, automotive communication protocols (CAN, LIN, FlexRay, Ethernet), UDS diagnostics (ISO 14229) and diagnostic communication tools
- Strong knowledge of Jira, GitHub/GitLab, Jenkins, and Artifactory. ALM/PLM Proficiency in Siemens Polarion, IBM DOORS Next Gen, or PTC Windchill.
- Strong understanding, development and verification of plant and control models in MATLAB/Simulink for execution in hardware in the loop test environment, dSpace control desk and automation desk
- Strong understanding of 1st principles in Engineering, result/solution oriented.
- Familiarity with SW for embedded systems, EE systems and architecture
- Familiarity with A2B, CAN, Automotive Ethernet, LIN, LVDS communication protocols and Vehicle Network tools, such as CANalyzer, CANoe, etc.‚
- Expertise with complex problem solving, data analysis, access/interpret/drive results with extended teams.
- Knowledge of Automotive design and development process, system requirements, and general engineering best practices
- Recognized system/controls industry thought leader (awards, keynote speaking, standards participation
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
- Corporate Vehicle Program with:
- Eligibility for 1 assigned vehicle
- A mobility stipend
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial Base Salary Range: $160,000.00 - $210,000.00
Internal Leveling Code: M7
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Specialist, Direct Procurement Connectivity
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Lead the strategic procurement of automotive software, electronic components and LV/HV wire harness assemblies
- Conduct detailed cost analyses, implement cost‑reduction programs, and support financial optimization initiatives
- Manage contract negotiations and pricing discussions with suppliers, including those operating in monopoly markets
- Collaborate closely with cross-functional departments including Engineering, Software Development, Quality, and Program Management
- Support projects and advancements related to autonomous driving, vehicle connectivity, and emerging automotive technologies
- Coordinate supplier performance management, evaluate technological capabilities, and ensure adherence to procurement policies and quality standards
- Participate in periodic travel for internal alignment, supplier meetings, and company‑related events (domestic and international)
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Novi, Michigan.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: Occasional domestic and international travel required to meet with colleagues, suppliers, and external partners
- Documentation: Valid passport required; global travel readiness is expected
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor’s degree in electrical engineering, Electronics, Software Development or a closely related technical discipline
Professional Experience
- 4+ years of professional experience in the automotive or manufacturing sector
- Experience in procurement, strategic sourcing or project management for electronic components or software preferred
- Expertise in software procurement and/or electronic component sourcing
- Demonstrated capability in high‑stakes negotiation, particularly with monopoly suppliers
Technical & Communication Skills
- Strong written and verbal communication skills
- Fluent in English; additional languages are considered an advantage
- Proficiency with Microsoft Office, Outlook and MS Teams
- Solid understanding of the Automotive industry, including its processes, standards, and regulatory considerations
- Familiarity with autonomous driving technologies and connected vehicle systems
Key Personal Attributes
- High integrity, professional maturity, and commitment to company values
- Collaborative work style with a strong team orientation
- Open-mindedness and adaptability in a fast-paced, high-growth environment
- Demonstrated loyalty, reliability, and a proactive approach to problem-solving
- Positive attitude and strong analytical mindset
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial Base Salary Range: $90,000.00 - $115,000.00
Internal Leveling Code: IC9
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Sr Specialist, Learning Technology
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
Overview
As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.
You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.
In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Top 6 Outcomes You’ll Drive (First 12 Months)
- Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
- Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
- Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
- Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
- Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
- Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.
LMS Ownership (Business Unit) – SAP Successfactors
- Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
- Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
- Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
- Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
- Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.
Ecosystem Platforms (Beyond LMS)
- AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
- Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
- Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
- Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.
Integrations, Data, and Architecture
- Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
- Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
- Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.
Content Operations & Governance
- Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
- Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
- Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.
Analytics & Business Impact
- Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
- Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
- A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.
Compliance, Security & Accessibility
- Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
- Manage content and platform accessibility (e.g., WCAG 2.1 AA).
- Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.
Projects, Vendors & Roadmap
- Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
- Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
- Build communities of practice with field leaders; host office hours and release briefings.
Location & Travel Expectations:
- This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Required Qualifications
- 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
- Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
- Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
- Experience with LMS‑HRIS integrations and multi‑language content delivery.
- Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
- Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
- Strong communication, stakeholder management, and project coordination skills.
Preferred Experience (Ecosystem & Tools)
- AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
- Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
- Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
- Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
- Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
- In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
- Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
- Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
- Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
- Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
- Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
- Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
- AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.
Competencies
- Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
- Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
- Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
- Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
- Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.
Impact Metrics (What Great Looks Like)
- Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
- Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
- Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
- Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
- Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
- Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $110,000.00 - $135,000.00
Internal leveling code: IC8
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Technical Specialist, Drive
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
As a member of the Technical Office Engineering (TOE) you will contribute within the production environment, to the manufacturing and testing of the first cars featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role you will report to the Manager of the Engineering Office.
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Be a part of the vision of engineering excellence & source of knowledge
- Individually contribute to the design and development of the chassis and drive system integration for Scout all-electric pick-up trucks and rugged SUVs.
- Design & create with collaboration, a drive system packaging and a testing strategy that allows other teams to contribute and implement their necessities.
- Partner with other concept & systems architect teams to come up with solution to engineering & functional challenges.
- Apply chassis system knowledge of metal formed products (Castings, weldments and forgings) to create high performance robust solutions for a world-class off-road vehicle.
- Coordinate the prototype and serial development stage in terms of part availability, test planning and part releases.
- Develop, plan, and prepare tests for the drive system components
- Prepare Test-cars based on requirements to ensure performance, efficiency and reliability of the drive systems
- Compile production related system level component measurements (Torques, heights etc.)
- Support root cause analysis for issues identified during production, testing and propose corrective actions
- Collaborate with DREs and suppliers on integration and validation plans and activities
- Coordinate part availability and ensure test readiness to meet project milestones
- Document build plans, results, and technical reports to communicate findings effectively to internal and external stakeholders `
- Assist in the development of the powertrain and drive system integration for Scout pick-up trucks and rugged SUVs (BEV/EREV)
- Calibrate & create with collaboration, a Scout specific driving experience that allows other teams to contribute and implement their necessities
- Liaise with the powertrain hardware and chassis tuning team to propose technical input
- Coordinate and contribute into the prototype and serial development stage in terms of software availability, calibration tests, data collection, data analysis and technical report creation to ensure software readiness
- Partner with other concept & systems architect teams to come up with solution to engineering & functional challenges
- Hands-on prototyping and building capability, from initial operation to coordinating and implementing drive systems
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Columbia, SC
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Relevant degree such as bachelor’s or master’s degree in Engineering, Technology, IT systems, or Engineering Technology from an accredited college or university, preferably in electrical engineering
- 4+ years of experience in engineering or serial development, specifically with focus of platforms/variants, module selection and modification, in the automotive industry is desired
- Experience in software and function development and integration processes of drive system software/functions in a manner that reflects system engineering, integration and release processes
- Advanced project steering and coordination skills to practice independent project management in a defined drive system scope
- Motivated engineer wanting to work at the cutting edge of electric vehicle technical design, create new ideas and solutions, enjoy hands-on testing
- Strong interpersonal skills including ownership, self-motivated, problem solving, analytical, team player, innovative, creative, communication skills and ability to develop & mutually thrive in working relationships
- Proven ability to work in a truly cross-functional and global environment
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $110,000 - $135,000
Internal leveling code: IC9
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
AI Infrastructure Engineer
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Install, configure, and maintain AI platform and tools.
- Design, deploy, and operate infrastructure supporting ML and LLM workloads.
- Build, containerize, and deploy AI services using Docker.
- Build and maintain Machine Learning CI/CD pipelines for training, testing, and deployment.
- Deploy and manage AI services across cloud and on-prem environments.
- Automate infrastructure provisioning using Terraform and Infrastructure-as-Code best practices.
- Monitor system performance, reliability, and scalability of AI platforms.
- Implement observability for agentic AI systems to ensure reliability, transparency, and debuggability.
- Perform regular security updates, patching, access control, and vulnerability remediation.
- Integrate AI tools with APIs, data platforms, and internal systems.
- Research, evaluate, and prototype new AI, LLM, and MLOps tools.
- Troubleshoot infrastructure, data, and deployment issues.
- Research, test, and prototype emerging AI technologies.
- Document system architecture, deployment processes, and operational runbooks.
Location & Travel Expectations:
- This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor's degree in computer science, information technology, or related field or equivalent work experience.
- 7+ years Practical experience with LLM platforms, LLMOps, and MLOps.
- Experience deploying and maintaining AI or data platforms in production.
- Hands-on experience with AI/automation tools.
- Experience designing and orchestrating agentic automation workflows.
- Strong experience with Terraform and Infrastructure-as-Code.
- Proven experience deploying applications using Docker (Docker files, image optimization, container lifecycle).
- Expertise with cloud platforms such as AWS.
- Expertise with CI/CD tooling (GitHub Actions, GitLab CI).
- Strong Knowledge of Kubernetes and orchestration.
- Solid understanding of networking.
- Experience supporting high-availability, production AI systems.
- Scripting skills (Python, PySpark, Bash).
- Knowledge of security best practices, patch management, and access controls.
- Collaborate with engineering, data, and product teams to support AI initiatives.
- Excellent problem-solving and troubleshooting skills. When a problem occurs, you run towards it not away.
- Effective communication and collaboration skills. You treat colleagues with respect. You have a desire for clean implementations but are also humble in discussing alternative solutions and options.
- A teaching and coaching approach to guiding engineers and teams in approaches.
- Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $140,000.00 - $170,000.00
Internal leveling code: IC8
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Senior Software Engineer, Backend
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
Overview
As the Senior Software Engineer for Scout Motor’s digital products, you will play a key role in the development and enhancement of our software products, from concept to deployment. You will work closely with cross-functional teams to design, develop, and implement scalable and robust solutions that meet our customers' needs and exceed their expectations. Some of the key products as part of digital portfolio are – mobile and desktop applications, vehicle connectivity solutions, mapping services, production, inventory and planning optimization, servicing and repairs, and more. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle
- Lead the architecture, design, and development of complex software systems, ensuring scalability, reliability, and performance
- Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications and deliverables
- Implement single sign-on solutions to allow users to authenticate once and access multiple applications securely. Design, implement and support identity, access and profile related services for multiple web applications, mobile apps and vehicle apps supporting internal and customer as users
- Implement best practices and standards for software development, including code reviews, testing, and documentation
- Mentor and coach junior team members, providing guidance and support to help them grow and succeed
- Stay current with emerging technologies and industry trends, continuously learning and experimenting with new tools and techniques to improve our software development process
- Be responsible for the services that are owned by your team, ensuring 24/7 on-call coverage
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Fremont, California. We will consider remote applicants for this role. This role is not eligible for remote work in New York City.
- The responsibilities of this role require one day a week attendance in office with in-person meetings and events regularly.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Education/Certifications: A Bachelor’s degree in Computer Science, or a related technical field
- Years of Experience required: 5+ years in software development, with a focus on back-end technologies
- Communication: Strong written and verbal communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders
- Ability to work effectively in a fast-paced, collaborative environment, both independently and as part of a team
- Proficiency in one of Go, Node.js, Python, Java, or Ruby
- Experience with both relational and/or non-relational databases (e.g., MySQL, PostgreSQL, MongoDB, Redis)
- Experience with identity management systems (e.g., Azure AD, AWS Cognito, LDAP, Okta, Keyclock) and directory services for user authentication and management
- Strong understanding of software architecture, design patterns, and best practices
- Excellent problem-solving and troubleshooting skills, with a passion for finding elegant solutions to complex challenges
Preferred:
- Prior experience working experience in a manufacturing or automotive environment
- Hands on experience building on AWS using Go and/or Python
- Full-stack development
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $140,000.00 - $170,000.00
Initial California base salary range = $154,000.00 - $187,000.00
Internal leveling code: IC9
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Specialist, Mechanical Engineer - Assembly
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Lead the design, development, and testing of mechanical systems and components, ensuring they meet project specifications and industry standards.
- Conduct detailed engineering analysis, including stress, thermal, and fluid dynamics simulations using software tools like AutoCad, Catia, SolidWorks, or similar.
- Collaborate with cross-functional teams, including electrical, software, and manufacturing engineers, to integrate mechanical systems with other disciplines.
- Create and review detailed engineering drawings, specifications, and documentation.
- Manage project timelines, budgets, and resources to ensure successful project delivery.
- Identify and implement design improvements to enhance performance, reliability, and manufacturability.
- Mentor and guide junior engineers and support their professional development.
- Conduct failure analysis and troubleshooting of existing systems, recommending, and implementing corrective actions.
- Stay current with industry trends, technologies, and best practices, and apply them to projects as appropriate.
- safety protocols, including risk assessments, interlocks, and safety-rated software functions, to ensure the safe operation of robotic systems in accordance with regulatory requirements and industry best practices. Conduct periodic safety inspections and audits to identify and mitigate potential hazards.
- Create and maintain comprehensive documentation, including Mechanical Drawings, user manuals, troubleshooting guides, and training materials, to support ongoing operations and knowledge transfer. Provide training and technical support to operators, maintenance personnel, and production engineers.
- Knowledge of SAP PM Plant Maintenance Preferred.
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Blythewood, South Carolina.
- This role requires daily attendance in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- 5+years of professional experience in automotive production, with expertise in achieving stable production processes and in-depth knowledge of production equipment and operations.
- Bachelor’s degree, Experience with Manufacturing environment Engineering, or related field. An equivalent amount of relevant work experience may be considered in lieu of a degree. Master’s degree is a plus.
- Knowledge about Conveyor systems in Assembly environment preferred.
- Knowledge about integrating new equipment.
- Strong Knowledge of GD&T.
- Knowledge of CAD software such AutoCAD, Solidwork or others 2D or 3D.
- Ability to understand mechanical assemblies, complex stations, and automated equipment.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Strong communication and presentation skills.
- Ability to coach and work in a team environment.
- Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $100,000.00 - $125,000.00
Internal leveling code: IC9
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Specialist, Mechanical Engineer
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Lead the design, development, and testing of mechanical systems and components, ensuring they meet project specifications and industry standards.
- Conduct detailed engineering analysis, including stress, thermal, and fluid dynamics simulations using software tools like AutoCad ,Catia, SolidWorks, or similar.
- Collaborate with cross-functional teams, including electrical, software, and manufacturing engineers, to integrate mechanical systems with other disciplines.
- Create and review detailed engineering drawings, specifications, and documentation.
- Manage project timelines, budgets, and resources to ensure successful project delivery.
- Identify and implement design improvements to enhance performance, reliability, and manufacturability.
- Mentor and guide junior engineers and support their professional development.
- Conduct failure analysis and troubleshooting of existing systems, recommending, and implementing corrective actions.
- Stay current with industry trends, technologies, and best practices, and apply them to projects as appropriate.
- safety protocols, including risk assessments, interlocks, and safety-rated software functions, to ensure the safe operation of robotic systems in accordance with regulatory requirements and industry best practices. Conduct periodic safety inspections and audits to identify and mitigate potential hazards.
- Create and maintain comprehensive documentation, including Mechanical Drawings, user manuals, troubleshooting guides, and training materials, to support ongoing operations and knowledge transfer. Provide training and technical support to operators, maintenance personnel, and production engineers.
- Knowledge of SAP PM Plant Maintenance Preferred
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Blythewood, South Carolina.
- This role requires daily attendance in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- 5+ years of professional experience in automotive production, with expertise in achieving stable production processes and in-depth knowledge of production equipment and operations.
- Bachelor’s degree, Experience with Manufacturing environment Engineering, or related fields. An equivalent amount of work experience may be considered in lieu of degree..
- Knowledge about Conveyor systems in Assembly environment preferred.
- Knowledge about integrating new equipment.
- Strong Knowledge of GD&T
- Knowledge of CAD software such AutoCAD, Solidwork or others 2D or 3D
- Ability to understand mechanical assemblies, complex stations, and automated equipment.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Strong communication and presentation skills
- Ability to coach and work in a team environment
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $95,000.00 - $120,000.00
Internal leveling code: IC9
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Analyst, Equipment and TPM Planning
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Collect, analyze, and interpret data related to equipment performance, TPM schedules, and maintenance KPIs.
- Develop reports and dashboards to monitor equipment reliability and maintenance compliance.
- Support planning activities for material handling equipment (FFZ), battery systems, and trailers through data-driven insights.
- Identify trends and recommend improvements to preventive maintenance strategies.
- Collaborate with maintenance and logistics teams to ensure alignment of TPM plans with production goals.
- Assist in forecasting spare parts requirements and optimizing inventory levels
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Blythewood, SC
- This role requires daily attendance in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Supply Chain or a related technical field. An equivalent combination of education and relevant work experience may be considered in lieu of a degree.
- 2+ years of experience in a manufacturing or automotive environment, preferably in a Logistics Equipment Repair role.
- SAP ERP Certification preferred
- Communication: Strong written and verbal communication skills
- Certified Maintenance & Reliability Professional (CMRP) – Focuses on maintenance and reliability best practices preferred
- Certified in Production and Inventory Management (CPIM) – Offered by APICS, useful for planning and inventory control preferred
- Lean Six Sigma (Green Belt or Black Belt) – For process improvement and efficiency preferred
- Total Productive Maintenance (TPM) Certification – Specialized training in TPM principles preferred
- OSHA Safety Certification – For compliance with workplace safety standards preferred
- Material handling equipment (forklifts/FFZ), battery systems, trailers, and preventive maintenance programs preferred.
- TPM principles, automotive manufacturing processes, safety standards, and spare parts management
- Data analysis tools (Excel, Power BI), ERP systems (SAP), and maintenance planning software
- Equipment lifecycle management, reliability engineering concepts, and compliance requirements in industrial environments.
- Analytical thinking, attention to detail, problem-solving, strong communication, and ability to work collaboratively in cross-functional teams.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $70,000.00 - $85,000.00
Internal leveling code: IC10
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Specialist, Production Process Integration
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Support Production as a key contact for process integration, ensuring processes support stable operations and Production readiness.
- Coordinate and further develop the Production process landscape across the Production organization.
- Coordinate alignment of Production processes with interfaces outside Production to ensure stable and executable end-to-end workflows.
- Define, structure, and continuously improve Production processes, including ownership, interfaces, and governance.
- Ensure Production processes are clearly documented, published, and implemented in line with agreed standards and decision frameworks.
- Establish and maintain structured Production process documentation and tracking in Jira, ensuring transparency, traceability, and follow-up.
- Apply AI-based tools and methods to improve the quality, structure, and efficiency of process documentation, reporting, and cross-functional alignment within the CPO Office.
- Identify process gaps, risks, and interface issues and drive their resolution through structured alignment and escalation.
- Prepare decision-ready process overviews, status reports, and escalation topics for Production leadership and the CPO Office.
- Facilitate cross-functional alignment workshops to resolve process overlaps, unclear responsibilities, or interface conflicts.
- Contribute to continuous improvement initiatives by simplifying, standardizing, and stabilizing Production processes.
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Blythewood, South Carolina.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- A Bachelor’s degree in Industrial Management, Mechanical Engineering, Production Management or a related technical field. An equivalent amount of relevant work experience may be considered in lieu of a degree.
- 5+ years of experience in a manufacturing, automotive, or Production, or industrial operations.
- Strong understanding of end-to-end Production workflows and shop-floor realities in an automotive environment.
- Proven experience owning and structuring complex processes beyond task-level execution.
- Hands-on experience using Jira for process documentation, tracking, and cross-functional coordination.
- Experience using AI or AI-enabled tools to support documentation quality, process structuring, or workflow efficiency.
- Ability to work independently, prioritize effectively, and drive topics to closure in a growing organization.
- Strong communication skills and confidence interacting with operational teams and Production leadership.
- High sense of ownership, reliability, and accountability in a fast-paced manufacturing environment.
- Proficiency in tools like MS Office (Excel, PowerPoint), SAP, and project tracking software.
- Strong written and verbal communication skills for drafting reports, presentations, and emails.
- Experience working in or with international teams or companies.
- A proactive and resourceful approach to problem-solving.
- High level of discretion and professionalism when dealing with sensitive or strategic matters.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial Base Salary Range: $100,000.00 - $125,000.00
Internal Leveling Code: IC9
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Staff Software Engineer, Backend (Digital Products)
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
Overview
As the Staff Software Engineer for Scout Motor’s digital products, you will be responsible for leading a team of highly skilled software engineers and driving the development of digital solutions for our customers and business partners. Some of the key products as part of digital portfolio are – order management, customer management, marketing, production, inventory and planning optimization, loyalty, merchandise, servicing and repairs, mobile app, vehicle connectivity, and more. You will work with engineering managers, senior engineers, and cross-functional partners to design the technical underpinnings of the product. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle.
- Partner with cross-functional partners (from product and design) to produce how and when plans to support systems and product requirements. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation
- Assess and recommend key tools and technology decisions that will power the digital product ecosystem. Influence decisions on build/buy/partner, contemplating today’s needs, and future enterprise requirements.
- Develop technology and best practices capable of supporting scalable, functional, and reliable software products and their associated integrations.
- Develop and lead the team to execute against both short-term and long-term roadmaps. Design, code, deploy and operate technical architecture and systems.
- Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity and shoring up reliability of existing systems
- Champion software engineering and operational excellence, establishing and improving metrics and processes. Set a high bar for engineering standards, tooling, and processes.
- Assist in calibrating and developing the software engineering team.
- Recruit and manage a team of software engineers, setting the bar for quality software development.
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Fremont, California.
- This role requires 2 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor's or master's degree in computer science or a related field.
- 10+ years of experience in software engineering and scaling software products, providing technical leadership and direction for development, preferably with a focus on ecommerce, payments, digital products, and back-end platform development.
- Experience building comprehensive understanding of APIs, microservices, and other complex backend systems.
- Strong coding skills, navigating codebases with different languages (GoLang, Java, Kotlin and Swift) and tools, building and managing ci/cd pipelines supporting both web and mobile releases.
- Knowledge of potential system vulnerabilities and how to prevent them.
- Experience operating in start-up settings, launching 0 to 1 product, supporting early low-code tools, and driving graduation to highly customized applications.
- Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions
- Ability to internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind
- Experience integrating with 3rd party platforms and partnering with external service providers.
- 5+ years in leading high-performing software engineering teams. Direct evidence of the ability to guide, motivate, and inspire a team towards the successful completion of complex projects.
Nice to have
- Experience building data pipes and web/mobile analytics.
- Experience building systems in auto industry
- Full-stack development
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $165,000.00 - $200,000.00
Initial California base salary range = $181,500 - $220,000
Internal leveling code: IC8
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Senior Staff Software Engineer, Backend
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
As the Senior Staff Software Engineer for Scout Motor’s digital products, you will be responsible for leading a team of highly skilled software engineers and driving the development of digital solutions for our customers and business partners. Some of the key products as part of digital portfolio are – order management, customer management, marketing, production, inventory and planning optimization, loyalty, merchandise, servicing and repairs, mobile app, vehicle connectivity, and more. You will work with engineering managers, senior engineers, and cross-functional partners to design the technical underpinnings of the product. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers.
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle.
- Partner with cross-functional partners (from product and design) to produce how and when plans to support systems and product requirements. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation
- Assess and recommend key tools and technology decisions that will power the digital product ecosystem. Influence decisions on build/buy/partner, contemplating today’s needs, and future enterprise requirements.
- Develop technology and best practices capable of supporting scalable, functional, and reliable software products and their associated integrations.
- Develop and lead the team to execute against both short-term and long-term roadmaps. Design, code, deploy and operate technical architecture and systems.
- Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity and shoring up reliability of existing systems
- Champion software engineering and operational excellence, establishing and improving metrics and processes. Set a high bar for engineering standards, tooling, and processes.
- Assist in calibrating and developing the software engineering team.
- Recruit and manage a team of software engineers, setting the bar for quality software development.
Location & Travel Expectations:
- This role will be based out of a Scout Motors location in Fremont, CA.
- The responsibilities of this role require attendance in the office with in-person meetings and events regularly.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor's or master's degree in computer science or a related field.
- 10+ years of experience in software engineering and scaling software products, providing technical leadership and direction for development, preferably with a focus on ecommerce, payments, digital products, and back-end platform development.
- Experience building comprehensive understanding of APIs, microservices, and other complex backend systems.
- Strong coding skills, navigating codebases with different languages (GoLang, Java, Kotlin and Swift) and tools, building and managing CI/CD pipelines supporting both web and mobile releases.
- Knowledge of potential system vulnerabilities and how to prevent them.
- Experience operating in start-up settings, launching 0 to 1 product, supporting early low-code tools, and driving graduation to highly customized applications.
- Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions
- Ability to internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind
- Experience integrating with 3rd party platforms and partnering with external service providers.
- 4+ years in leading high-performing software engineering teams. Direct evidence of the ability to guide, motivate, and inspire a team towards the successful completion of complex projects.
Preferred:
- Experience building data pipes, AI/ML and web/mobile analytics.
- Experience building systems in auto industry
- Full-stack development
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $180,000.00 - $220,000.00
CA initial base salary range= $198,000 - $242,000
Internal leveling code: IC7
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Senior DataOps Engineer
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
About the Team
The Data Platform Team at Scout is dedicated to unlocking the full potential of data by building a secure, scalable, and distributed platform that enables real-time insights, drives informed decision-making, and fosters innovation across the organization.
Our mission is to empower teams with actionable intelligence by streamlining data sharing, ensuring regulatory compliance, maintaining data integrity, and optimizing costs at every level.
This role is focused on building foundation for deploying AI-enabled use cases across company operations.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Contribute to the design, implementation, and maintenance of the overall cloud infrastructure data platform using modern IaC (Infrastructure as Code) practices.
- Work closely with software development and systems teams to build Data Integration solutions.
- Design and build Data models using tools such as Lucid, Talend, Erwin, MySQL workbench.
- Define and enhance enterprise data model to reflect relationships and dependencies.
- Review application data systems to ensure adherence to data governance policies.
- Design and build ETL (Python), ELT(Python) infrastructure, automation, and solutions to transform data as required.
- Design and Implement BI dashboards to visualize Trends and Forecasts.
- Design and implement data infrastructure components, ensuring high availability, reliability, scalability, and performance.
- Design, train and deploy ML models
- Implement monitoring solutions to proactively identify and address potential issues.
- Collaborate with security teams to ensure the data platform meets industry standards and compliance requirements.
- Collaborate with cross-functional teams, including product managers, developers, and business partners to ensure robust and reliable systems.
Location & Travel Expectations:
- This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
- The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor's degree in computer science, information technology, or related field or equivalent work experience.
- 7+ years of hands-on experience as DataOps Engineer in a manufacturing or automotive environment.
- Experience with streaming and event-based architecture.
- Experience implementing data lakehouse solutions using Databricks.
- Experience with infrastructure as code (Terraform).
- Proficient in building data pipelines using languages such as Python and SQL.
- Experience with AWS based data services such as Glue, Kinesis, Firehose or other comparable services.
- Experience with Structured, unstructured and time series databases.
- Solid understanding of cloud data storage solutions such as RDS, DynamoDB, DocumentDB, Mongo, Cassandra, Influx.
- Several years of experience working with cloud platforms such as AWS and Azure.
- Proven ability to develop and deploy scalable ML models.
- Hands-on experience in designing, training, and deploying ML models
- Strong ability to extract actionable insights using ML techniques
- Ability to leverage ML algorithms for forecasting trends and decision-making
- Excellent problem-solving and troubleshooting skills. When a problem occurs, you run towards it not away.
- Effective communication and collaboration skills. You treat colleagues with respect. You have a desire for clean implementations but are also humble in discussing alternative solutions and options.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $140,000.00 - $170,000.00
Initial California base salary range = $154,000.00 - $187,000
Internal leveling code: IC8
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Supplier Quality Engineer – Interior
Share this job
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Support supplier quality planning and execution of manufacturing, assembly techniques and quality control processes from the advanced development phase to mass production using APQP and VDA quality management processes.
- Support all quality performance and functional standards, to ensure all vehicle activities are met in the supply chain to meet Customer satisfaction.
- Provide leadership at Suppliers to ensure Scout’s Quality expectations are met and that suppliers can meet the industrialization related activities on time with the Supplier Quality team and escalate when unable.
- Responsible for proactive and reactive containment at suppliers.
- Responsible for reviewing and participate in approval of necessary boundary samples, appearance catalogs, etc.
- Responsible for ensuring change management occurs and is identified properly, and proactively for product architecture requests.
- Responsible for Supplier PPAPs and ongoing activities within the supply chain from development to series production.
- Work as a partner with the Supply chain to ensure escalations of issues are raised and resolutions are resolved in a timely manner.
- Lead supplier improvements in cost, quality, and manufacturability.
- Facilitate understanding of technical requirements between Suppliers with Scout Purchasing, Quality, and Design teams to always ensure proper transparency and communication.
- Responsible for supplier audits and corrective actions to ensure their ability to meet part performance, delivery, and reliability expectations.
- Collaborate with Scout’s Design, Quality, and Manufacturing to determine the ideal performance specifications and supplier metrics.
- Accountable for ongoing monitoring supplier manufacturing process development, launch readiness for new products and design changes.
- Responsible for driving continuous improvement activities utilizing Lean Manufacturing principles.
- Ensure suppliers have exceptionally robust processes and procedures to promote mass industrialization through efficient and seamless production of high-quality products.
- Validate supplier corrective actions involving design and/or process changes to ensure they are capable and robust using read across methodology for similar manufacturing lines and/or suppliers.
- Facilitate new or alternative materials for that will positively impact design robustness, quality, manufacturability, or cost reduction.
- Participate in supplier reviews including new suppliers and design for manufacturability reviews.
- Support / lead suppliers in efficient use of best methods of manufacturing, testing, and gauging, poke-yokes and correct tools or assembly equipment to use.
- Drive Quality improvements with Engineering, Quality and Operations to ensure Quality KPI’s are met and drive to exceed expectations.
- Support the planning, execution and evaluation of root cause analysis to ensure high quality of Scout production vehicles through fast response methodologies.
- Lead, participate and drive Scout’s Quality expectations as required to ensure KPI’s are met.
- Act with dignity and respect on behalf of Scout when at a supplier.
- Work to mitigate warranty claims with suppliers to drive closure and resolution of issues with the cross-functional group.
- Work cross functionally with other departments within Scout.
- Support NCR resolution.
- Perform other duties as assigned.
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Columbia, SC.
- This role requires daily attendance in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: Domestic and international travel required, approximately 40-70% of the time. Valid driver's license required. Passport required.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor’s or Master’s degree in mechanical/vehicle engineering, industrial engineering, or related field preferred.
- Experience in Quality Systems a plus: In-depth knowledge of Geometric Dimensioning and Tolerancing (GD&T) and inspection; PPAP/APQP/ VDA processes
- 3 - 5 years of experience in Automotive or applicable Tier I experience.
- Very good technical understanding and sound specialist knowledge of vehicle development, vehicle production and supply chain management.
- Excellent operations experience and very good understanding of the vehicle assembly/ functionality.
- Great written and verbal communications skills.
- Sound knowledge of quality management and methodologies.
- VDA Auditing Experience preferred.
- Understanding of safety requirements
- Understanding of IATF, VDA, ISO, DIN, and regulatory requirements
- Strong teamwork and communication skills, a high level of assertiveness as well as entrepreneurial thinking and goal- and result-oriented decision-making skills
- Certification in AIAG Core Tools- MSA, APQP, FMEA, Control Plans, PPAP
- Leadership and team management abilities, with a track record of building and leading high-performing teams
- Proven results and ability to direct supplier activities at the management level to ensure suppliers can meet customer requirements and expectations.
- Proven ability to execute project management techniques.
- Strong technical writing ability using SPC and data analysis as well as an ability to explain complex issues in a concise and plain manner.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $95,000.00 - $120,000.00
Internal leveling code: IC9
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Who We Are
Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
This role is hybrid with approximately 50% travel to our Columbus, OH fulfillment center and, over time, to future sites that may be West Coast based. Open nationwide, with Midwest and East Coast locations preferred for easier travel.
What the Role Is
As a Manager, Supply Chain Transformation, you’ll own the work of making sure Babylist’s fulfillment network scales ahead of the business. Sitting within the Supply Chain organization, this role is responsible for identifying where operations break under growth and rebuilding those systems so they hold at higher volume. You’ll start with our Columbus fulfillment center and expand your scope as we add new nodes, shaping how the network performs as it grows.
The day-to-day is a mix of floor-level diagnosis and cross-functional program ownership. Some weeks you’re on-site in Columbus, walking the floor to understand where picks stall, labor misallocates, or inventory flow breaks down. Other weeks you’re leading the work to redesign those processes—partnering with product and engineering to define system requirements and ensure changes land in a way that sticks. You’ll split your time between hands-on operational work and driving execution across teams, with about 50% travel to current and future sites.
This is not a pure strategy or coordination role. If you prefer to operate at a distance from execution or rely on others to surface problems, this will feel uncomfortable. If 50% travel to the Midwest isn’t sustainable, this role won’t work. If you’re looking for a clearly defined roadmap or a narrower scope, this will be a stretch. You’re expected to define priorities and build the path forward.
Who You Are
- 5+ years in warehouse operations, transportation, or supply chain process improvement within high-volume DTC e-commerce environments (non-negotiable; pure consulting, corporate strategy, or 3PL-only backgrounds are not a fit)
- Experience translating operational process design into system requirements and partnering with product and engineering to implement them in WMS, OMS, or similar systems
- Track record of owning cross-functional programs in fulfillment or logistics environments with accountability for outcomes, not just coordination
- Hands-on experience in warehouse environments, able to independently diagnose breakdowns in picking, packing, or labor flow using data and direct observation
- Advanced Excel skills and 3+ years building dashboards or analysis in tools like Tableau, Power BI, or Sigma
- Comfort operating in high-growth, ambiguous environments where you define priorities and create structure from scratch
- You use AI actively in your work. When you see a manual analysis or a repetitive documentation task, you reach for AI to accelerate it.
How You Will Make An Impact
- Build and run the program structure that drives fulfillment network transformation, including milestones, dependencies, and accountability across operations, product, and engineering
- Diagnose breakdowns in day-to-day warehouse workflows and implement fixes that improve throughput, labor efficiency, and reliability
- Translate redesigned operational processes into clear system requirements that enable scalable solutions within warehouse and order management systems
- Lead implementation of new workflows and tools through to full adoption on the warehouse floor, ensuring changes persist beyond rollout
- Create visibility into operational performance by developing reporting and dashboards that highlight bottlenecks and inform prioritization
- Design operating models and processes that support future network expansion without requiring constant rework or re-platforming
- Develop playbooks and documentation that enable warehouse teams to sustain and extend improvements independently
- Partner with warehouse leadership to ensure all transformation work reflects real operational constraints and delivers durable results
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$120,350 to $144,420
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Why You'll Love Working at Babylist
Our Culture
- We work with focus and intention, then step away to recharge
- We believe in exceptional management and invest in tools and opportunities to connect with colleagues
- We build products that positively impact millions of people's lives
- AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact
Growth & Development
- Competitive pay and meaningful opportunities for career advancement
- We believe technology and data can solve hard problems
- We're committed to career progression and performance-based advancement
Compensation & Benefits
- Competitive salary with equity and bonus opportunities
- Company-paid medical, dental, and vision insurance
- Retirement savings plan with company matching and flexible spending accounts
- Generous paid parental leave and PTO
- Remote work stipend to set up your office
- Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.
Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.
Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.
Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details
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Customer Support Representative
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Boom Entertainment is redefining the way fans engage with sports through innovative, high-quality sports products. Our flagship app, Boom Sports, delivers a fast, fun, and accessible Daily Fantasy Sports experience that’s open to players of all skill levels. To date, players on Boom Sports have won close to $100 million in prizes, and our user base continues to grow as more fans choose Boom as their go-to place to play.
Boom is a small team with high standards. We move fast, operate with urgency, and expect high ownership. You will be trusted to figure things out, spot issues early, and drive solutions without heavy process or close oversight. If you want responsibility and work that has real impact, Boom can be an excellent fit. If you prefer a slower pace, highly defined tasks, or being told exactly what to do each day, Boom may not be the right environment.
We are seeking a fully remote Customer Support Representative. Schedule flexibility is important, as shifts may vary. The initial schedule will be Sunday through Thursday, 11:00 a.m. to 7:00 p.m. ET, with the possibility of changes over time.
This is a contract-to-hire role (U.S.) or an international consultant position (outside the U.S.).
- For international candidates: Compensation will be set in line with competitive local market rates for this role and level of experience.
Responsibilities:
- High volume live Customer Support for contest entrants via email and live chat feature - Zendesk and Intercom
- Handling support requests and escalating them to the appropriate parties
- Monitor for critical site issues and escalate to the proper channels to ensure a speedy resolution
- Resolve contest inquiries regarding sporting rules & account and billing inquiries from users
- Requests include: verifying user identities during sign-up, gameplay questions, the status of withdrawals, and more
Qualifications:
- 2+ years of experience in a customer support or operations role (sports, tech, start-up, a plus)
- Proven ability to handle high-stakes, time-sensitive customer inquiries with empathy and professionalism, particularly in real-money or high-engagement environments
- Knowledge of and enthusiasm for sports, sports gaming, and technology are a must
- Knowledge of online gaming fraud, payments, gaming tools, systems, and reports is highly preferred
- Demonstrated curiosity and initiative in using AI tools to improve speed, clarity, and quality of work.
- Ability to work autonomously, prioritize effectively, and make sound decisions in a fast-paced remote environment
- Must be located in one of the following time zones: EST, CST, MST, or PST
- Experience working with Customer Support tools like Zendesk and Intercom
- Outstanding written communicator
- Collaborative, team-oriented mindset
- Strong internet connection and reliability
This role is not for you if:
- You prefer a steady state job where priorities rarely change.
- You want highly detailed instructions before starting work.
- You are uncomfortable owning deadlines and accuracy without close oversight.
- You do not enjoy improving processes, documentation, and structure where gaps exist.
If you're excited about this role and confident in your fit, you're welcome to reach out to our Head of Customer Support on LinkedIn or email careers@booment.com with the subject line: Application for Boom - [Role] - [Your Name], with a brief note explaining why Boom should hire you for this role. To be considered, candidates must have applied through our portal.
Ready to apply?
Apply to Boom Entertainment
Director, Software Engineering (Site Reliability Engineering)
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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
In this role, you will build and mature best-in-class reliability practices, including incident response, risk management, and operational lifecycle programs, embedding resilience into every stage of development. You will partner closely with Product, Security, Enterprise Risk, Legal, Compliance, and Engineering leaders to proactively identify and mitigate systemic risks across the organization.
You will hire, grow, and lead a diverse, global team of SREs, systems engineers, and full-stack engineers, fostering a culture that values learning, experimentation, and accountability. As a senior technical leader, you will balance hands-on technical depth with strategic leadership, helping Affirm move fast while maintaining the trust of our users and partners at scale.
What you’ll do
- Set the vision and drive execution for Reliability Engineering at Affirm
- Own and coordinate delivery of high availability of core Affirm’s services, to attain our service level standards and expectations with external partners
- Iterate and maintain a best-in-industry global incident response & lifecycle program
- Build software and program management structure to perform continual risk management across the entire Affirm system and Engineering organization
- Run a robust development lifecycle establishing a culture for operational excellence, while experimenting and failing fast
- Work with a wide variety of cross functional partners outside of engineering ranging from product, enterprise risk, security, legal and compliance
- Hire and build a global team of SREs, system engineers, and full stack engineers
- Cultivate a respectful and supportive environment for all team members that effectively demonstrates the diversity of the team
What we look for
- 15+ years of relevant experience in software and site reliability engineering
- Experience leading SRE, systems engineering, and full stack engineering teams
- Successful track record driving key outcomes that drive the company’s success
- Comfortable partnering across disciplines and influencing across a wide variety of leaders
- World-class communicator with excellent instincts for empathetic messaging
- Keen technical mind comfortable reading and understanding full-stack code
- Proven track record of establishing and growing teams, retaining talent, and comfort working with ambiguity
- This position requires either equivalent practical experience or a Bachelor’s degree in a related field
Base Pay Grade - T
Equity Grade - 11
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $238,000 - $298,000
This posting is for an existing vacancy
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Ready to apply?
Apply to Affirm
Director, Software Engineering (Site Reliability Engineering)
Share this job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
As a Director of Site Reliability Engineering, you will own execution for reliability, availability, and operational excellence across Affirm’s global platform. You will be accountable for ensuring that our core services consistently meet high availability and performance expectations for both consumers and external partners, while evolving our systems to scale safely and efficiently.
In this role, you will build and mature best-in-class reliability practices, including incident response, risk management, and operational lifecycle programs, embedding resilience into every stage of development. You will partner closely with Product, Security, Enterprise Risk, Legal, Compliance, and Engineering leaders to proactively identify and mitigate systemic risks across the organization.
You will hire, grow, and lead a diverse, global team of SREs, systems engineers, and full-stack engineers, fostering a culture that values learning, experimentation, and accountability. As a senior technical leader, you will balance hands-on technical depth with strategic leadership, helping Affirm move fast while maintaining the trust of our users and partners at scale.
What you’ll do
- Set the vision and drive execution for Reliability Engineering at Affirm
- Own and coordinate delivery of high availability of core Affirm’s services, to attain our service level standards and expectations with external partners
- Iterate and maintain a best-in-industry global incident response & lifecycle program
- Build software and program management structure to perform continual risk management across the entire Affirm system and Engineering organization
- Run a robust development lifecycle establishing a culture for operational excellence, while experimenting and failing fast
- Work with a wide variety of cross functional partners outside of engineering ranging from product, enterprise risk, security, legal and compliance
- Hire and build a global team of SREs, system engineers, and full stack engineers
- Cultivate a respectful and supportive environment for all team members that effectively demonstrates the diversity of the team
What we look for
- 15+ years of relevant experience in software and site reliability engineering
- Experience leading SRE, systems engineering, and full stack engineering teams
- Successful track record driving key outcomes that drive the company’s success
- Comfortable partnering across disciplines and influencing across a wide variety of leaders
- World-class communicator with excellent instincts for empathetic messaging
- Keen technical mind comfortable reading and understanding full-stack code
- Proven track record of establishing and growing teams, retaining talent, and comfort working with ambiguity
- This position requires either equivalent practical experience or a Bachelor’s degree in a related field
Base Pay Grade - T
Equity Grade - 18
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $300,000 - $360,000
USA base pay range (all other U.S. states) per year: $267,000 - $327,000
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Ready to apply?
Apply to Affirm