Responsibilities

• Evaluate and mature the organization’s disaster recovery posture, including recovery objectives (RTO/RPO), dependency mapping, and failure domain analysis across applications, data, and infrastructure.
  
  
• Define, document, and establish disaster recovery standards and best practices across cloud infrastructure, platforms, and application architectures.
  
  
• Partner with SRE, platform, security, and product engineering teams to design and implement resilient, fault-tolerant systems, progressing from backup-based recovery to multi-region and active-active architectures.
  
  
• Lead the disaster recovery roadmap, balancing technical feasibility, cost, risk, and business priorities.
  
  
• Design and recommend reference architectures for disaster recovery patterns, including pilot-light, warm standby, hot standby, and active-active.
  
  
• Drive adoption of active-active disaster recovery for critical systems, including traffic management, data replication, consistency models, and automated failover.
  
  
• Define and operationalize testing strategies for DR, including game days, chaos testing, and regular recovery exercises.
  
  
• Establish clear documentation, runbooks, and escalation paths to ensure recoverability is well understood and not dependent on individuals.
  
  
• Evaluate and recommend platform upgrades, cloud services, and tooling that improve resilience, recovery speed, and reliability.
  
  
• Serve as a technical authority and advisor on disaster recovery and resilience for leadership and engineering teams.
  
  
• Provide architectural guidance, design reviews, and mentorship to engineers implementing DR-related changes.
  
  
• Partner with security and compliance teams to ensure DR strategies meet regulatory, audit, and data protection requirements.
  
  

Desired Experience

• Bachelor’s or Master’s degree in Computer Science or equivalent practical experience.
  
  
• 8+ years of experience in cloud infrastructure, platform engineering, SRE, or reliability-focused architecture roles.
  
  

Disaster Recovery & Resilience

• Deep understanding of disaster recovery concepts including RTO/RPO, blast radius reduction, failure domains, and dependency isolation.
  
  
• Proven experience designing and implementing multi-region and multi-availability zone architectures.
  
  
• Hands-on experience moving systems toward active-active or highly available architectures.
  
  
• Strong grasp of data replication strategies, consistency tradeoffs, and recovery patterns for databases and stateful systems.
  
  

Cloud & Platform Engineering

• Extensive experience with major cloud providers (AWS preferred, GCP/Azure acceptable).
  
  
• Strong understanding of managed cloud services and their DR characteristics and limitations.
  
  
• Experience with Kubernetes-based platforms, including regional failover, workload portability, and cluster recovery strategies.
  
  
• Familiarity with global traffic management, DNS, load balancing, and service mesh patterns.
  
  

Automation & Infrastructure as Code

• Experience designing and maintaining Infrastructure as Code using tools such as Terraform, Pulumi, CloudFormation, or Ansible.
  
  
• Strong focus on automation for recovery workflows, failover testing, and environment provisioning.
  
  
• Ability to eliminate manual recovery steps and reduce time-to-recovery through software.
  
  

Operational Excellence

• Experience defining and running DR tests, game days, and failure simulations.
  
  
• Comfortable working across organizational boundaries to influence priorities and standards.
  
  
• Strong documentation and communication skills, with the ability to translate complex technical risk into business impact.

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. 

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

What this role is about:
As a Senior Technical Account Manager (Sr. TAM) at RapidSOS, you will serve as the lead technical partner for our most complex and high-value enterprise customers. In this senior capacity, you will not only ensure the reliability and performance of critical systems but also act as a strategic consultant, mentoring junior team members and driving the technical evolution of our largest partnerships.

You will operate at the highest level of technical customer operations, telephony, and engineering, serving as a subject matter expert who guides enterprise organizations through ongoing operations with our technical teams.  Additionally for new accounts you’ll have to navigate architectural changes and large-scale platform migrations. If you are a seasoned technical professional who excels in high-stakes environments and possesses a deep-seated drive to improve the technology supporting emergency response, this role offers the opportunity to make a massive impact on global safety.

What you’ll do: 

• Lead the technical strategy for a growing premier portfolio of monitoring company customers, acting as their most senior trusted advisor and executive escalation point.
• Architect and oversee the design of enterprise-grade call flows, including advanced telephony routing, complex failover strategies, and custom integration patterns.
• Proactively audit system performance across the enterprise, identifying systemic risks and driving large-scale improvements to reliability, latency, and call success rates.
• Direct high-severity incident response coordination, conducting deep-dive root cause analysis and ensuring long-term remediation strategies are implemented across the customer base.
• Synthesize complex customer requirements into high-level strategic feedback for product and engineering leadership to help define the long-term platform roadmap.
• Orchestrate complex platform migrations and global feature rollouts, ensuring zero-downtime transitions for mission-critical services.
• Collaborate cross-functionally with leadership in engineering, product, and operations to refine the customer experience and internal support workflows.
• Establish and evangelize best practices regarding redundancy, monitoring, and massive-scale handling for real-world emergency spikes.
• Mentor junior Technical Account Managers, providing guidance on technical troubleshooting and relationship management.
• Analyze macro-level metrics and trends to drive continuous service improvement and business reviews with customer stakeholders

What we’re looking for in our ideal candidate: 

• 8+ years in a Technical Account Manager, Solutions Engineer, or similar senior technical role supporting large-scale enterprise customers. 
• Expert-level experience working with APIs, complex distributed systems, and cloud-based platforms. 
• A proven track record in environments where high uptime, low latency, and extreme reliability are non-negotiable. 
• Mastery in incident management, maintaining total composure under extreme pressure to drive rapid resolution during live emergencies. 
• Exceptional architectural vision, with the ability to map end-to-end workflows across vast networks of vendors and failure points. 
• Superior communication skills, capable of translating deep technical complexities into strategic insights for C-suite stakeholders. 
• High degree of autonomy and ownership, with the ability to prioritize high-impact tasks in a fast-moving, mission-critical environment. 
• Data-driven mindset, leveraging advanced analytics to guide technical decisions and recommendations. 
• Willingness to travel up to 10%

Nice-to-have experience (but not required!):

• Industry Expertise: Prior experience in the Personal Emergency Response Systems (PERS) space or the broader HealthTech/Remote Patient Monitoring industry. 
  Expertise in telephony concepts such as SIP, global call routing, and VoIP concurrency. 
• Extensive experience with Public Safety technology, medical alert systems, or high-volume contact centers. 
• Advanced knowledge of SRE (Site Reliability Engineering) practices, SLOs, and error budget management. 
• Experience managing complex, multi-party integrations in production-grade environments.

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 
• Competitive salary and benefits and equity participation 
• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $150,000 - $180,000. This role will also be eligible to receive equity options. #LI-Remote

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. 

JOB SUMMARY

We’re looking for a Senior QA Engineer who combines technical expertise with a proactive, collaborative mindset. You’ll be a key contributor to how we deliver quality, leading by example and communicating effectively across disciplines to raise the bar for engineering standards.

You’ll join our dynamic and growing Product Engineering team at Storyblok, playing an instrumental role in ensuring the quality and reliability of our flagship CMS platform. This platform empowers businesses to create and deliver seamless digital content experiences.

In this role, you’ll work closely with product owners, designers, and developers to design and maintain clean, scalable automated tests, develop thorough test plans, perform rigorous testing, and continuously refine QA strategies to maintain best-in-class software quality. Your work will directly contribute to delivering an exceptional user experience by ensuring flawless performance across every facet of our application.

ESSENTIAL JOB FUNCTIONS

• Own projects end-to-end with clarity, technical excellence, and accountability, ensuring high-quality standards across teams.
• Champion quality and coding standards, promoting engineering excellence, and driving continuous improvement.
• Design, implement, and maintain efficient and reliable automated tests across frontend and backend using Playwright and TypeScript.
• Think strategically about test automation; collaborate with developers to ensure balanced test coverage within the testing pyramid.
• Contribute to and evolve the overall testing strategy, improving QA processes and metrics.
• Prepare and review test plans to validate both functional and non-functional requirements.
• Perform manual and exploratory testing; document, track, and verify defects to ensure product excellence.
• Analyze test results and monitor key testing metrics to identify patterns and opportunities for improvement.
• Participate actively in project kick-offs to understand requirements, anticipate risks, and influence testability from the earliest stages.
• Advocate for user experience and product quality, collaborating closely with product, design, and engineering to align QA goals with delivery outcomes.
• Identify and communicate issues, risks, or dependencies early, escalating to product leadership when necessary.
• Mentor and support teammates, fostering an open, empathetic environment that encourages learning, feedback, and high-quality automation practices.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or a related field.
• 7+ years of relevant experience as a QA Engineer.
• 3+ years of proven experience in test automation across frontend and backend using Playwright.
• Strong proficiency in TypeScript with experience building scalable, maintainable automation frameworks.
• Comprehensive knowledge of CI/CD pipelines (GitHub Actions).
• Excellent communication and collaboration skills, with the ability to influence and align across technical and product teams.
• High attention to detail, proven ability to deliver results and a strong motivation to contribute to organizational growth in a high-performing environment.
• Experience in defining and driving test automation standards across teams.
• Experience mentoring QA engineers in test design, coding practices, and quality ownership.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

NICE TO HAVE

• Experience writing and maintaining Ruby on Rails code.
• Experience with observability and error tracking tools (e.g., Grafana, Kibana, Sentry) and identifying errors, trends, and issues.
• Experience with accessibility testing and best practices.

Why this role exists:

This role exists to own end-to-end technical configurations for merchant payment integrations and cashier configurations, ensuring compliant, reliable, and observable payment processing across environments. The role focuses on accelerating time-to-live for clients through accurate setup, validation, and maintenance of payment configurations. It is a critical function as all client journeys and payment expansions depend on correct configuration processes.

What you’ll drive:

Client configuration and setup

• Intake, clarify, and prioritise configuration change requests from clients and internal teams.
• Translate business constraints into executable configurations across payment methods and MIDs.
• Configure and maintain payment methods, acquirer connections, and MIDs in Back Office.

Validation, launch, and support

• Plan and execute end-to-end validation including request/response mapping, callbacks, and reconciliation checks.
• Coordinate production launches ensuring readiness across Engineering, SRE, Compliance, and Support.
• Provide L3 support, investigate incidents, and resolve configuration-related issues.

Observability, processes, and ownership

• Analyse logs and transactions using observability tools to ensure configuration stability.
• Define monitoring dashboards and alerts for approval rates, errors, and provider performance.
• Maintain documentation, workflows, and act as subject-matter expert for Payment Gateway configuration.

What makes you a GR8 fit:

Must-have

• Minimum 2+ years of experience in payment integrations configurations or similar roles.
• Experience in configurations, QA, or Business Analysis within payments or fintech.
• Strong understanding of JSON and XML with ability to configure payloads and provider schemas.
• Hands-on experience with REST clients and API contract validation.
• Working knowledge of SQL/PostgreSQL for data validation and diagnostics.
• Experience with webhooks/callbacks verification and troubleshooting.
• Experience with Git/GitLab for configuration versioning and change control.
• Basic understanding of CI/CD processes.
• Solid understanding of payment flows including authorization, capture, settlement, refund, and void.
• Knowledge of 3DS/SCA flows and MID management.
• Awareness of compliance and risk controls such as KYC, AML, and fraud rules.
• Practical experience with Postman or similar REST tools, JIRA, Confluence, manual testing, and log analysis tools.
• Strong sense of ownership, ability to manage multiple tasks, and understanding of SDLC processes.

Nice-to-have

• Experience in iGaming industry.

Job Summary

We are seeking a highly skilled Senior Azure Infrastructure Engineer to design, implement, and manage secure, scalable, and resilient Azure cloud environments. This role has a strong focus on Disaster Recovery (DR) and business continuity for critical workloads.

You will lead the design and execution of DR strategies, ensuring alignment with enterprise standards and industry best practices. The ideal candidate brings deep Azure expertise, strong automation skills, and a commitment to operational excellence.

Key Responsibilities

Azure Infrastructure & Cloud Engineering

• Design and implement Azure infrastructure solutions including compute, storage, networking, and security
• Lead Azure Landing Zone design and implementation aligned with enterprise architecture
• Optimize infrastructure for performance, availability, scalability, and cost
• Ensure alignment with Microsoft Well-Architected Framework

Disaster Recovery & Business Continuity

• Architect and implement DR solutions using Azure Site Recovery (ASR) and Azure Backup
• Define and manage RTO/RPO objectives, failover/failback strategies, and DR test plans
• Configure cross-region replication and traffic routing using Azure Traffic Manager and Front Door
• Automate DR processes, runbooks, and recovery workflows
• Conduct DR drills and continuously improve recovery readiness

Infrastructure as Code & Automation

• Develop and maintain Infrastructure as Code (IaC) using Bicep, ARM templates, and Terraform
• Automate deployments and operations using PowerShell scripting, Azure CLI, and DevOps pipelines
• Collaborate with DevOps teams to implement CI/CD pipelines and environment automation

Security, Compliance & Governance

• Implement governance using Azure Policy, Blueprints, and RBAC
• Ensure compliance with regulatory standards and security best practices
• Manage identity and access using Azure AD, MFA, and hybrid identity solutions
• Perform security audits and vulnerability assessments

Monitoring & Operational Excellence

• Implement monitoring and alerting using Azure Monitor and Log Analytics
• Lead incident response, troubleshooting, and Root Cause Analysis (RCA)
• Participate in on-call rotations and provide escalation support during critical incidents
• Maintain documentation, runbooks, and knowledge base

Mandatory Skills

• Azure Core Infrastructure (Landing Zone design & implementation)
• Disaster Recovery using Azure Site Recovery (ASR)
• Infrastructure as Code (IaC): Bicep, ARM, Terraform
• PowerShell scripting
• Strong experience in Azure networking, security, and monitoring

Required Qualifications

Experience

• 5+ years of experience in Azure infrastructure engineering
• Minimum 2+ years focused on Disaster Recovery / ASR solutions

Education

Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)

Certifications

• CJIS Certification (mandatory; must obtain if not already certified)
• Microsoft Certified: Azure Solutions Architect Expert (preferred)

Preferred Skills

• Experience with hybrid cloud DR (on-premises to Azure)
• Hands-on with Azure DevOps and CI/CD pipelines
• Experience with Azure Backup, Traffic Manager, Front Door
• Knowledge of automation accounts and observability tools

Soft Skills

• Strong problem-solving and troubleshooting skills
• Excellent communication and documentation abilities
• Ability to work independently and in a global team environment
• Proactive mindset with focus on reliability and security

#LI-US1

This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.

#LI-DNI

Horace Mann is a purpose-driven company that is passionate about educators. We are seeking an experienced Manager of Distributed Database Services to lead a small, high-impact team responsible for the reliability, scalability, and performance of our enterprise database platforms. This role combines hands-on technical leadership with people management, ensuring our distributed data environments support critical business applications securely and efficiently.

Key Responsibilities

Team Leadership

• Lead, coach, and develop a team of 3 database engineers/administrators
• Set priorities, assign work, and ensure timely delivery of team objectives
• Conduct performance reviews and support career development
• Foster a collaborative, accountable, and continuous improvement culture

Database Platform Ownership

• Oversee administration of distributed database systems (e.g., MongoDB, Cassandra, PostgreSQL, or cloud-native databases)
• Ensure high availability, disaster recovery, backup, and data integrity processes
• Monitor performance, capacity, and system health; drive optimization efforts
• Lead incident response and root cause analysis for production issues

Architecture & Engineering

• Partner with architecture and application teams to design scalable, resilient data solutions
• Define standards and best practices for distributed data platforms
• Evaluate and implement new technologies to enhance performance and reliability

Project Delivery

• Lead database-related projects including upgrades, migrations, and platform enhancements
• Develop project plans, estimates, and timelines
• Coordinate cross-functionally with infrastructure, cloud, security, and development teams

Security, Compliance & Governance

• Ensure adherence to data security, governance, and regulatory requirements
• Implement and maintain access controls, encryption, and audit capabilities
• Maintain documentation for systems, processes, and controls

Financial & Vendor Management

• Support budget planning and cost optimization, including cloud spend
• Manage vendor relationships, licensing, and support agreements

Qualifications

Required

• Bachelor’s degree in Computer Science, MIS, or related field
• 3+ years of experience in IT, with a focus on database administration or engineering
• Experience with distributed or cloud-based database platforms
• Strong understanding of high availability, replication, backup/recovery, and performance tuning

Preferred

• 2+ years of leadership or supervisory experience
• Experience with cloud platforms (AWS and Azure)
• Familiarity with automation, scripting, and monitoring tools
• Experience supporting mission-critical, high-availability environments

Key Skills & Competencies

• Strong leadership and team development skills
• Excellent problem-solving and analytical abilities
• Ability to communicate complex technical concepts to non-technical stakeholders
• Proven ability to manage multiple priorities and deliver results

Work Environment & Expectations

• Hybrid or remote work environment with occasional on-site collaboration
• Participation in on-call rotation or off-hours support as needed
• Fast-paced, collaborative technology environment supporting critical business systems

Pay Range:

• $105,200.00 - $147,950.00  

Salary is commensurate to experience, location, etc.

#VIZI

#LI-LM1

The position

You'll be joining a team of engineers across Frontend, Backend, SRE and QA. We're organised into cross-functional development teams assigned to specific verticals.

This role is open for several teams, and we will define the exact team that you will be joining during the interview process based on the business needs and your preferences.

Regardless of the specific team, you will be working on building tools, APIs and integrations for one of our products.

Our backend is built with Elixir and Phoenix, with a Postgres database. We use React and Nextjs for our front-end. Gitlab is used as a version control tool, issue tracker and a CI/CD solution. Our applications are hosted on AWS. We fully rely on our CI for deployments and deploy multiple times per day.

What this job can offer you

• Complex and meaningful challenges — solving them will enable people and businesses to live and operate in any country of the world.
• Opportunity to have a significant impact on the business — we are still very early in our journey as a company, and each change you make today is amplified by the company's growth.
• A lot of freedom to organize your work and life — you are not bound to daily standups, recurring meetings or other ceremonies.
• Competitive salary, stock options, flexible paid time off, and a set of perks and benefits.
• A supportive and kind work environment where we would like you to challenge the dogmas and pursue innovation!
• Strong team of experienced engineers who will support and facilitate your professional growth.

What you bring

Must have (professional experience):

• Strong engineering fundamentals and a track record of shipping production systems that are secure, reliable, and scalable.
• Practical experience designing or adopting agentic/automation workflows (or comparable systems) and improving them through iteration.
• Ability to think in systems: define specs clearly, break down plans, instrument verification, and close the loop on quality.
• Postgres (or similar).
• CI/CD (GitLab, Github, Jenkins or similar).

Nice to have

• Kubernetes
• Docker
• AWS
• Nextjs
• React/Vue/Angular

Key Responsibilities

• Lead the development of major team-scoped projects, participate in cross-team initiatives for Remote's HR and Payroll products.
• Actively participate in product work in the team: provide feedback, suggest solutions to the problems. Use technical insights and expertise to suggest product improvements.
• Maintain good understanding of the team’s domain, both from product and engineering sides.
• Provide feedback on code reviews.
• Contribute to the shared codebase.
• Debug and solve technical and business issues.
• Participate in non-team activities, such as support rotations, hiring process, RFC discussions, etc.
• Mentor and provide guidance to other engineers.
• Investigate, propose and participate in implementation of improvements to our platform.
• Implement interfaces with performance, accessibility, and API design in mind.
• Redesign how engineering work ships with autonomous agents as the default execution layer
• Propose and operationalize agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster.
• Build reusable agentic workflows and primitives in the codebase so teams can apply them repeatedly across domains.
• Use verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable.

Practicals

• Reporting line: Engineering Team Leader
• Team: Engineering
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with our recruiter
2. Interview with an Engineering Leader
3. (async) Code exercise and review
4. Interview with members of the engineering team
5. Bar Raiser Interview
6. Executive Interview with VP of Engineering
7. Offer and Prior employment verification check

About SSV Labs

SSV Labs is the core team behind the SSV Network - pioneering decentralized infrastructure for Ethereum staking. We’re building tools, protocols, and standards to make staking more secure, scalable, and trustless.

Our flagship upgrade, SSV 2.0, brings that vision to life. It’s a fully modular, next-gen staking layer that enables anyone to run validators with decentralized, non-custodial node operators. With built-in MEV support, advanced slashing protection, and performance at scale, SSV 2.0 is the foundation for Ethereum’s future.

Why join our team?

We are a global team that are looking for people with diverse professional backgrounds to join and contribute their ideas and help in the company's success. You'll get to work in a transparent environment with the most innovative technologies, be constantly challenged and learn from like-minded professionals and leaders in the industry. We offer a platform for you to develop and achieve your career goals. We look forward to hearing from passionate, goal-oriented applicants ready to make their mark in the blockchain space.

As a Senior Site Reliability Engineer, you'll work at the intersection of cloud infrastructure and blockchain, building the platform that our product teams deploy to. You'll work closely with product teams to define the tooling and abstractions that let them iterate fast, while keeping everything reliable underneath. The stack spans multiple clouds and Kubernetes clusters, and supports everything from APIs to full Ethereum testnets, so deep Kubernetes experience is a must.

You'll also own bringing AI into our engineering workflows. We want someone who can build and deploy autonomous agents and LLM-powered tooling that makes the whole engineering org more productive, not just use off-the-shelf copilots.

This role comes with real ownership and room to shape how we operate as we grow.

Responsibilities:

• Design and implement infrastructure and tools that empower our product teams to rapidly and securely iterate, emphasizing reliability and automation.
• Influence the strategic direction of our infrastructure and operational practices, ensuring that we are well-positioned to scale and support our growing organization.
• Take a proactive role in the resolution of production issues, ensuring that we are well-prepared to handle incidents and that we learn from them in a blameless manner.
• Work closely with product teams on crucial initiatives such as production deployments, release management, and incident handling, aiming for seamless operations.
• Offer technical expertise and input to support the continual adoption and modernization of our platform and infrastructure.
• Build and deploy AI-powered tooling (autonomous coding agents, LLM-assisted CI/CD, automated incident triage) that makes the engineering org more productive. Think: sandboxed environments where agents can write, test, and verify code without human babysitting.
• Foster a culture of continuous learning and improvement, encouraging constructive review and adaptation processes.

Your Experience & Qualifications:

• Kubernetes expertise, with a strong understanding of its core concepts and the ability to manage and maintain clusters.
• Expertise within modern cloud native tools, e.g. ArgoCD for GitOps, Terraform/Crossplane for IaC, and the Grafana LGTM stack (Loki, Grafana, Tempo, Mimir) for observability.
• 3-5 years of experience in using Infrastructure as Code and tools for cloud provisioning - Must
• 3-5 years of practice in development and scripting in languages like Go, Python, or similar - Must
• Proficient in both written and spoken English, with exceptional communication abilities.
• Expertise when it comes to Linux environments, containerization, and cloud technologies.
• Comprehensive knowledge of production management concepts for distributed systems.
• A history of 3-5 years in operational roles, overseeing production settings.
• AI fluency. You use AI coding tools daily and have opinions about what works. More importantly, you can build and deploy LLM-powered developer tooling and autonomous agents, not just consume them. We want someone who thinks about how to make an entire engineering team more productive with AI.
• Networking knowledge: bonus points for service mesh experience, platform engineering and cross-cloud networking.
• Familiarity with the Ethereum ecosystem, staking, and blockchain technologies - Advantage

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Client:

We’ve proudly served the Portland and Washington areas for over 20 years, delivering innovative IT solutions and exceptional client service.

We’re looking for a well-rounded, client-ready systems engineer to support our growing MSP team. You’ll bring strong technical skills, excellent communication, and sound judgment—knowing when to act independently and when to ask for help.

This isn’t a role for a lone wolf—we succeed through collaboration, resourcefulness, and shared ownership. You should be confident in your ability to deploy, configure, and support infrastructure, but humble enough to know when it’s time to loop others in.

If you're the kind of person who takes initiative, communicates clearly, and genuinely cares about the client experience, we want to hear from you.

Responsibilities:

• Serve as a trusted technical resource for escalated support, infrastructure projects, and client onboarding

• Deploy and manage Windows Server environments, including Active Directory, DNS, DHCP, and GPOs

• Configure and support SonicWall firewalls, including VPNs and NAT policies

• Execute disaster recovery procedures using tools like ShadowProtect, Datto, or Veeam

• Administer and troubleshoot cloud platforms, including Microsoft 365, Entra ID, and Google Workspace

• Communicate proactively with clients—troubleshoot issues, set expectations, and build trust

• Ask for help when needed—collaborate with the team to avoid spinning cycles or wasting billable time

• Use RMM tools (e.g., N-Able) to monitor and address infrastructure alerts

• Create and update client documentation (e.g., IT Glue, Autotask)

• Automate repetitive tasks using basic PowerShell or batch scripting

• Prioritize client outcomes—deliver the right result, not just the right answer

Requirements:

• Minimum of 5 years of experience in an IT consulting or MSP environment (non-negotiable)

• Excellent written and verbal English communication skills—clear, professional, and client-facing

• Proven ability to deploy and manage Windows Server environments, including Active Directory, DNS, DHCP, and GPOs

• Hands-on experience with SonicWall firewall configuration, including site-to-site VPNs and NAT policies

• Practical experience executing disaster recovery using tools like ShadowProtect, Datto, or Veeam

• Strong working knowledge of Microsoft 365, Entra ID (Azure AD), and Google Workspace

• Familiarity with virtualization platforms such as Hyper-V and VMware

• Basic experience with PowerShell and/or batch scripting for automation

• Experience using RMM and PSA tools (e.g., N-Able, Autotask, IT Glue)

• Willing to work PST hours

• Exceptional client service and communication skills—you can explain technical issues clearly to non-technical users and create calm in stressful situations

• Demonstrated ability to ask for help when appropriate and collaborate to solve problems efficiently

• Strong attention to detail, reliability, and ownership of outcomes—not just tasks

Compensation & Benefits (to be provided by Offshore Launch):

• $2,000-3,000/mo depending on experience
• $500 bonus at 90-day
• 13th month pay (paid on Jun 1 and Dec 1).
• Comprehensive HMO policy, including dependents.
• Annual continuing education budget to support professional development
• Start date: immediate

Note: The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

As a Software Reliability & Platform Engineer, you’ll bring a developer’s mindset to reliability, infrastructure, and deployment. This multi-hat role combines software development, DevOps, and SRE responsibilities — ideal for an experienced developer who loves building tools, automating systems, and improving reliability through code. You’ll help Renewed Vision design and scale the next generation of our platform and web infrastructure, empowering teams to ship fast and confidently.

Key Responsibilities

• Develop tools and automation that improve reliability, performance, and developer experience — using languages like Python, PHP, or Go.
• Design and implement infrastructure for scalability and resilience across AWS, Fly.io, and related cloud services.
• Build developer-facing systems: internal APIs, build pipelines, CI/CD automation, observability tooling, and service orchestration.
• Instrument and monitor applications to detect customer-facing symptoms first, surfacing root causes through dashboards and metrics.
• Partner with developers to build services that are secure, observable, and easy to deploy.
• Define Service Level Objectives (SLOs) and metrics that balance uptime and velocity.
• Participate in on-call rotations, incident response, and postmortems — turning lessons learned into permanent fixes.
• Promote security best practices across builds, deployments, and code reviews.
• Collaborate cross-functionally to guide engineering practices and improve the entire software delivery lifecycle.

Minimum Requirements

• 4+ years of professional experience in software development with exposure to DevOps, SRE, or systems engineering.
• Strong programming skills in one or more languages (PHP, Python, Go, TypeScript, etc.).
• Experience with cloud platforms such as AWS, Fly.io, or DigitalOcean.
• Solid understanding of infrastructure-as-code and automation tools (Terraform, Ansible, Docker, or equivalents).
• Experience with monitoring and observability tools (DataDog, Prometheus, Grafana, etc.).
• Familiarity with CI/CD pipelines and deployment strategies.
• Comfortable balancing fast iteration with long-term maintainability and reliability.
• Excellent communication and collaboration skills.
• Able to work Eastern Standard Time hours (9am–5pm).

Nice to Haves

• Experience with Laravel or other PHP-based frameworks in production.
• Familiarity with Google SRE principles and adapting them pragmatically to smaller teams.
• Interest in developer experience (DX) — improving build, test, and deploy tooling for engineers.
• Exposure to penetration testing coordination, security automation, and secrets management.
• Knowledge of Renewed Vision products (ProPresenter, PVP, ProVideoServer, Scoreboard) and how they operate in production environments.

Why This Role Matters

Renewed Vision is growing its platform and modernizing its infrastructure. This role will shape the systems that enable our developers to move quickly without sacrificing quality. You’ll combine developer empathy with a deep understanding of reliability and scalability — building the foundation that powers live productions around the world.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Site Reliability / Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an “automation-first” technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.  If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Job Summary

The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users.

As an SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation.

In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.

You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community.

Location: This role is available remotely in any timezone.

As a Site Reliability / Gitops Engineer engineer you will

• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
• Carry final responsibility for time-critical escalations

What we are looking for in you

• A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
• Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
• Python software development experience, with large projects
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands-on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor's degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fast-changing environments
• Happy to work within distributed teams
• Be passionate and familiarized about open-source, especially Ubuntu or Debian
  

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote 

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Senior Site Reliability / Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an “automation-first” senior technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.  If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Job Summary

The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users.

As an Senior SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation.

In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.

You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community.

As a Senior Site Reliability / Gitops Engineer you will

• Drive the development of automation, Gitops in your team as an embedded tech lead
• Closely collaborate with the IS architect to align your solutions with the IS architecture vision
• Design and architect services that IS can offer to the organization as products
• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
• Carry final responsibility for time-critical escalations

What we are looking for in you

• A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
• A product mindset thriving to develop products rather than solutions.
• Python software development experience, with large projects
• Experience working with Kubernetes or other container orchestration systems.
• Proven exposure to manage and deploy cloud infrastructure with code.  
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands-on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor's degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fast-changing environments
• Happy to work within distributed teams
• Be passionate and familiarized about open-source, especially Ubuntu or Debian

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote 

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Site Reliability Engineer

Our goal is to perfect enterprise infrastructure DevOps practices, raising the bar on what's possible with automation by embracing a model-driven approach, whether on-premise or on public clouds.

We run hundreds of private cloud, Kubernetes clusters, and applications for customers across both physical and public cloud estates. We identify and address incidents, monitor and observe applications, anticipate potential issues, and enable product refinement to ultimately achieve high-quality standards in our open source portfolio.

To succeed in this role, you need to have a strong background in Linux, Python, networking, and knowledge of how clouds work. Your work will encompass the entire stack, from bare-metal networking and kernel up to Kubernetes and open source applications. You can expect to be trained in our core technologies like OpenStack, Kubernetes, security standards, open source products like Kubeflow, Kafka, OpenSearch, databases, and many others.

Automation for us is a software engineering problem that we approach with a scientific mindset to bring operations at scale, driven by metrics and code.

Location: Globally remote role

The role

We deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices.

To become a member of our team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from bare metal to containers, and you need the ability to work in operations with mission-critical services for global brand-name customers.

As a member of the team, you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure.

What we are looking for in you

• Degree in software engineering or computer science
• Python software development experience
• Operational experience in Linux environments
• Experience with Kubernetes deployment or operations
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Ability to travel internationally twice a year, for company events up to two weeks long

Bonus skills

• Familiarity with OpenStack deployment or operations
• Familiarity with public cloud deployment or operations
• Familiarity with private cloud management

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We adjust compensation every 6 months to ensure we recognize outstanding performance, and in addition to base pay, we offer annual bonuses. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Every 6 months compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programs
• Opportunity to travel to new locations to meet your colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.

 #LI-Remote

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a Senior Site Reliability Engineer

Next-gen operations at scale, with pure Python infra-as-code, from bare metal to containers and applications. Our goal is to perfect enterprise infrastructure devops.

We run hundreds of private cloud, Kubernetes, and application clusters for customers across physical and public cloud estate, and we are raising the bar on what's possible with automation by embracing a universal operator pattern and model-driven operations.

To succeed in this role you need to believe in automation as a pure software engineering problem, not a hack-it-till-it-works-for-me problem. You need to be interested in the scientific approach to operations at scale, driven by metrics and code, and you need to be able to learn the entire stack, from bare metal networking and kernel up to serverless and open source applications.

Location: Globally remote role

The role entails

Our cloud operations engineers bring Python software-engineering skills and rigour to the operations domain. We practise devsecops from bare metal to application. We architect and run OpenStack, Kubernetes and software defined storage, and we enable devsecops for applications running on that infrastructure too.

To become a member of this team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from metal to containers, and you need the ability to work in a high pressure operations environment with mission-critical services for global brand name customers.

As a member of the team you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure. We drive upgrades to keep our customers on the latest, best solutions.

What we are looking for in you

• Degree in Software Engineering or Computer Science
• Experience with Linux and familiarity with Linux networking and storage
• Python software development expertise
• Operational experience
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Ability to travel internationally twice a year, for company events up to two weeks long

Nice-to-have skills

• Experience with OpenStack or Kubernetes deployment or operations
• Familiarity with public or private cloud management

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

 #LI-Remote

The Canonical Security Operations team is hiring for a Senior or Staff engineer. The Security Operations team is responsible for designing, building, and operating a world-class Security Operations Center, and the successful candidate will provide leadership, mentorship, expertise, and outstanding individual contributions towards those ends.

This role involves aspects of:

• Traditional SOC duties - security monitoring, threat hunting, and response.
• Security engineering - assessing and protecting Canonical platforms and products.
• Software engineering - building custom tools and platforms.
• Site reliability engineering - deploying, maintaining, and automating security tools.

We are looking for individuals with engineering and security experience, as well as a history of remarkable achievement. Senior security operations personnel with engineering experience and senior developers with security experience are equally well-suited to this role.

Beyond securing Canonical’s digital estate, this position represents a unique opportunity to contribute to the open source ecosystem. Team members may present at industry conferences, share threat intelligence with the wider community, or publish open source security software.

Junior positions are also available for less-experienced individuals with a compelling academic or professional background.

In this role, you will:

• Provide operational and engineering leadership.
• Implement and evolve Canonical’s Security Operations Center.
• Design and develop security software and platforms.
• Monitor for, identify, respond to, and remediate security incidents.
• Assess and improve Canonical’s security controls.
• Mentor early-career Security Operations engineers.
• Plan and deliver work within Canonical's agile engineering framework.
• Contribute to open source security.
• Publish blog posts, whitepapers and conference presentations.

We are looking for:

• An exceptional academic track record.
• Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path.
• 10+ years of relevant professional experience
• Professional cybersecurity experience, preferably working or leading a Security Operations Center.
• Professional engineering experience.
• An eagerness to contribute to open source security.
• Proficiency in common scripting languages, such as Python and Bash.
• Knowledge of Git, GitOps, Infrastructure-as-Code, and common orchestration platforms (e.g., Kubernetes)

Though optional, we value:

• Familiarity with security frameworks such as the NIST CSF, CIS CSC, and ISO 27001
• Knowledge of security architecture and market-leading security tools.
• Experience in a security operations team or a security operations center.
• Experience in offensive or defensive security teams with hands-on ability.
• Experience with advanced persistent threats.
• Proficiency in additional programming languages, such as Golang.

What we offer you:

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Essential Duties and Responsibilities:

• Build, maintain, and support all environments which host the Medrio Platform
• Monitor environments for issues, configuring and building alerting/self-healing of issues
• Update and maintain documentation and architectural diagrams
• Work with developers and testers to troubleshoot application/platform issues
• Design and implement architectural solutions to solve problems and support features
• Mentor junior level engineers

Competencies

• Kubernetes and Service mesh management
• Windows and Linux administration
• Cloud service provider experience (GCP, Azure, AWS, Oracle Cloud)
• Basic Oracle, SQL Server, or other relational database administration
• Scripting (Powershell, Bash)
• Configuration management (Jenkins, Helm, Ansible) 
• .NET application management
• Ability to be creative as well as analytical, organized and detail oriented when problem-solving
• Experience with AI/ML tools for automation, observability, predictive maintenance, and incident management
• Strong verbal and written communication skills.
• Strong leadership, project management and people skills
• Natural curiosity and self-motivation to learn and keep current on technical skills
• High energy level combined with good organization and multi-tasking skills necessary to achieve a changing mix of short, medium, and long-term objectives

About Medrio:

At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including

• Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
• Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
• Weekly company-wide standup.

The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!

Salary Range: $170,000 - 190,000 USD

To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.

Summary

The Wikimedia Foundation is looking for a Senior Site Reliability Engineer to support and develop the platform serving the world’s favorite encyclopedia, Wikipedia, to millions of people around the globe. Wikimedia’s Site Reliability Engineering (SRE) team is principally responsible for ensuring our global top-10 website and its underlying infrastructure are healthy and developing further in support of Wikimedia’s mission: to help everyone share in the sum of all knowledge.

The SRE team at Wikimedia is a globally distributed and diverse team of engineers with a drive to explore, experiment, and embrace new technologies. We work in the open by publishing all of our documentation, code, and configuration as open source, and all our production systems are powered by open source software. We invite you to go through our documentation and code -- no login required.

If you find what we do interesting, if you are up to the challenge of improving the reliability and delivery of one of the Internet’s top websites, and you enjoy the idea of working in a remote-first role, we may just be the right place for you.

You are responsible for:

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public-facing infrastructure (deployment, maintenance, configuration, troubleshooting)
• Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
• Leading continuous improvement by automating the installation, configuration, and maintenance of services on our platform
• Work closely with product teams, helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale
• Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis, and follow-up on system outages or alerts across Wikimedia’s production infrastructure.
• Collaborating with a global, cross-functional team in an asynchronous communication environment
• Mentoring peers in your areas of technical and operational strength
• Ability and willingness to travel 1-2 times a year for in-person events and team meetings

Most importantly, share our values and work in accordance with them

Skills and Experience:

• 6+ years of experience in an SRE/Operations/DevOps role as part of a team
• Experience with shell and any scripting languages used in an SRE context (Python, Go, Bash, Ruby; we primarily use Python) and configuration management tools (Puppet, Ansible; we use Puppet)
• Experience with distributed caching systems, including their underlying algorithms and how to optimize their performance
• A thorough, protocol-level understanding of TCP/IP, HTTP, TLS, and DNS
• Experience with package management on Linux systems (we use Debian)
• Strong Linux system-level troubleshooting skills
• History of automating tasks and processes, identifying process gaps, and finding automation opportunities
• Strong English language skills (verbal and written) and ability to work independently, as an effective part of a globally distributed team working across multiple time zones
• Experience leading and participating in incident response and post-incident review rituals, with the goal of conducting root cause analysis and implementing preventive measures.  

Additionally, we’d love it if you have:

• Experience with high-performance HTTP(S) caching-proxy software, such as HAProxy, Varnish (Vinyl), Apache Traffic Server, Envoy, or Nginx
• Experience with Linux kernel tuning for high-traffic loads
• Experience with the use, maintenance, and configuration of monitoring, metrics, and logging infrastructure (Prometheus, Grafana, etc.)
• Developing/contributing to Free and Open Source software, or being part of an open-source community (share your favourite pull requests!)
• Experience with LAMP stack technologies (PHP/HHVM, memcached/Redis) -- MediaWiki experience is a definite plus
• Experience with defining cross-team SLOs and their implementation

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$ 113,082  to US$ 175,725  with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)

Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland, and the United Kingdom. Our non-US employees are hired through a local third-party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)

We periodically review this list to streamline and ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

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Responsibilities

• Establish and evolve SRE best practices across the organization, including reliability principles, error budgets, incident response, postmortems, and operational readiness standards.
  
  
• Define and drive observability strategy for system health, performance, and reliability, including SLIs/SLOs, alerting quality, dashboards, and service health indicators.
  
  
• Design and implement software-driven solutions within the infrastructure domain, automating manual processes and eliminating operational complexity and toil.
  
  
• Act as a technical leader and force multiplier, helping set priorities and influencing decision-making across core cloud infrastructure, reliability tooling, and platform architecture.
  
  
• Take ownership of large, ambiguous initiatives, driving them from concept to delivery while aligning stakeholders across engineering, security, and product.
  
  
• Combine deep knowledge of software development, infrastructure, and security to improve platform resilience, scalability, performance, and compliance.
  
  
• Proactively identify systemic risks and reliability gaps, recommending and leading platform upgrades and architectural improvements before they become incidents.
  
  
• Partner with engineering teams to improve developer workflows, tooling, and operational maturity, increasing productivity while reducing cognitive load.
  
  
• Provide technical mentorship, architecture guidance, and high-quality design and code reviews for engineers across infrastructure and product teams.
  
  
• Lead by example in documentation and knowledge sharing, ensuring systems and processes are well-understood and not dependent on individual ownership.
  
  
• Participate in and help mature incident response, escalation practices, and post-incident learning across the organization.
  
  

Desired Experience

• Bachelor’s or Master’s degree in Computer Science or equivalent practical experience.
  
  
• 7+ years of experience in site reliability engineering, infrastructure engineering, or platform engineering roles, with demonstrated impact at scale.
  
  

Reliability & Troubleshooting

• Expert-level, methodical troubleshooting across the entire stack, from application to kernel to network.
  
  
• Strong command-line proficiency and deep expertise in Linux systems and operating system fundamentals.
  
  
• Advanced understanding of networking concepts including load balancing, proxies, DNS, TCP/IP, NAT, and service-to-service communication.
  
  

Software & Automation

• Experience working across multiple languages (e.g., Python, Go, Bash, and familiarity troubleshooting application stacks such as React or similar).
  
  
• Strong track record of automating repetitive and complex operational work to reduce toil and increase reliability.
  
  
• Ability to design and build internal tools (Python or Go) that standardize and scale engineering practices.
  
  
• Comfortable operating in an agile environment, with disciplined testing and quality practices.
  
  

Cloud & Platform Engineering

• Deep experience with cloud platforms (AWS preferred, GCP/Azure acceptable), particularly managed services and production-grade architectures.
  
  
• Strong expertise in Kubernetes and container orchestration (EKS, Helm), including lifecycle management and operational best practices.
  
  
• Proven experience designing and implementing observability systems, including metrics, logging, tracing, dashboards, and alerting.
  
  
• Deep understanding of container technologies, security scanning, secrets management, dynamic configuration, and microservices architectures.
  
  
• Familiarity with service meshes and advanced traffic management concepts.
  
  

Infrastructure as Code

• Experience designing and maintaining company-wide IaC codebases using tools such as Terraform, Pulumi, CloudFormation, or Ansible.
  
  
• Ability to think holistically about infrastructure design, cost, reliability, security, and long-term maintainability.

About the Role:

We're looking for a backend engineer who can own and evolve our Ticketing & Ride Request (TRR) system — the service that handles everything from a rider tapping "Request a Ride" to a vehicle arriving at their station. This is a high-throughput, event-driven system where reliability isn't optional; real people are standing on a platform waiting for their ride.

You'll also contribute to the broader backend infrastructure that supports our suite of applications — think message queues, caching layers, database performance, and service-to-service communication. If you've ever been the person on your team who gets pulled into debugging the weird one, you'll feel at home here.
We care far more about how you think than where you went to school or how many years are on your resume. To show us you actually read this posting and aren't auto-applying, start the first sentence of your cover letter with the words "Ride request received." — we'll know you're paying attention.

• Designing and maintaining the TRR backend — ride matching, station queueing, request lifecycle management, and fare calculation
• Building and operating services on top of PostgreSQL, Redis, and RabbitMQ in a Kubernetes environment
• Improving system observability — tracing, metrics, alerting — so we catch problems before riders do
• Collaborating on API design with our frontend, mobile, and operations teams
• Participating in incident response and post-mortems; we run blameless retros and expect engineers to dig into root causes, not just restart pods
• Contributing to capacity planning and load testing as we scale to new deployment sites

• Deep fluency in at least one backend language (TypeScript/Node.js, Go, Python, or Java) — we use TypeScript heavily but value polyglot thinkers
• Hands-on experience with PostgreSQL (query optimization, indexing strategies, schema migrations) and Redis (caching patterns, pub/sub, rate limiting)
• Familiarity with message broker patterns — RabbitMQ preferred, but Kafka or NATS experience translates well
• Solid understanding of distributed systems fundamentals: consistency models, failure modes, backpressure, idempotency
• Experience with Kubernetes in production — not just deploying, but debugging networking issues, resource contention, and pod lifecycle surprises
• Strong debugging instincts: you're the kind of engineer who reaches for tcpdump or strace before restarting the service

• Experience with event-driven architectures or CQRS patterns
• Familiarity with Temporal.io or similar workflow orchestration frameworks
• Background in transit, logistics, or any domain where latency directly impacts a physical-world experience
• Experience operating multi-tenant or multi-site deployments
• You've written a runbook that actually saved someone at 2am

Are you a Java-focused software engineer with strong infrastructure and systems expertise eager to help shape how AI understands large-scale software systems? As language models are increasingly applied to enterprise environments, their ability to reason about performance, reliability, and cloud architecture depends on high-quality expert guidance. That training data begins with experienced engineers like you.

We’re seeking SWE Infrastructure Specialists fluent in Java with deep knowledge of systems thinking, architectural design, performance engineering, and quality assurance. You’ll challenge advanced AI models on complex infrastructure scenarios involving JVM-based services, distributed systems, cloud-native deployments, and enterprise-grade architectures, while documenting where models struggle to reason about correctness, scalability, and operational behavior.

On a typical day, you will engage the model on Java-centric infrastructure and platform engineering tasks, verify architectural decisions related to concurrency, latency, throughput, and resource utilization, assess infrastructure and application-level testing strategies, analyze deployment and reliability risks, capture reproducible failure modes, and provide structured feedback to improve model evaluation and reasoning frameworks.

A bachelor’s, master’s, or PhD in computer science, software engineering, or a related technical discipline is preferred. Hands-on experience with enterprise Java systems, cloud infrastructure, platform engineering, or SRE- and DevOps-adjacent roles is highly valued. Strong written communication and the ability to clearly explain system behavior and design decisions are essential.

Ready to turn your engineering expertise into the knowledge base for tomorrow’s AI? Apply today and start teaching the model that will teach the world.

We offer a pay range of $80-to-$150 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high-speed internet; company-sponsored benefits such as health insurance and PTO do not apply.

Job title: SWE Infrastructure Specialist (Java) – Freelance AI Trainer Project
Employment type: Contract
Workplace type: Remote

“Why did the microservice get promoted?  

Because it scaled under pressure.”

We are recruiting a seasoned DevOps Engineer for one of our valued clients, an innovative technology company specializing in AI-powered brand safety and contextual intelligence solutions. This role focuses on building and maintaining the robust infrastructure foundation that supports their advanced data analytics and content measurement platforms.

The ideal candidate will design, secure, and optimize the operational systems that enable scalable, high-performance applications. This is a pivotal role for someone passionate about automation, system ownership, and creating resilient infrastructure solutions from the ground up.

Key Responsibilities

• Design, implement, and maintain secure, scalable cloud infrastructure for high-throughput, low-latency applications (mainly AWS, with flexibility for multi-cloud environments)
• Develop and enhance CI/CD pipelines for efficient, reliable, and consistent deployment processes (GitHub Actions and similar tools)
• Continuously identify and implement infrastructure improvements across the entire product ecosystem
• Architect and support serverless solutions using AWS Lambda, ECS Fargate, and event-driven architecture components
• Establish comprehensive monitoring, alerting, and logging frameworks to ensure system reliability and visibility
• Manage infrastructure-as-code implementations using CloudFormation, Terraform, and related tools
• Partner with development teams to determine infrastructure requirements, deployment approaches, and operational toolsets
• Oversee secrets management and identity systems utilizing AWS IAM and similar platforms
• Maintain compliance with security and privacy standards, including access controls, encryption protocols, and audit mechanisms
• Resolve production incidents across all service layers with a focus on rapid response and thorough post-incident analysis
• Create and maintain automated backup, disaster recovery, and failover systems
• Research and adopt emerging DevOps methodologies and technologies to enhance platform performance and reliability

Required Qualifications

• 10+ years of software engineering background with 6+ years focused on DevOps, Site Reliability Engineering, or Infrastructure Engineering
• Demonstrated experience managing production environments with comprehensive infrastructure responsibilities
• Extensive AWS expertise, including compute, storage, networking, and identity management services
• Practical experience with serverless technologies (AWS Lambda, Step Functions, EventBridge, API Gateway, ECS Fargate)
• Advanced skills in Docker and container orchestration platforms (Kubernetes, ECS, GKE)
• Proficiency with CI/CD platforms such as GitHub Actions, CircleCI, ArgoCD, or Jenkins
• Strong scripting capabilities in Bash, Python, or Go for automation and tooling development
• Experience with observability solutions (Datadog, Prometheus, Grafana, ELK stack)
• Solid understanding of network design, security frameworks, and zero-trust access architectures
• Knowledge of secrets management systems and infrastructure-level access policy enforcement
• Exceptional troubleshooting and root cause analysis abilities
• Strong collaborative and communication skills across diverse technical and business teams
• Continuous improvement mindset with focus on automation, optimization, and security enhancement

This position offers the opportunity to join an early-stage team with proven success in developing cutting-edge contextual intelligence technology, working alongside talented engineers and product leaders who prioritize innovation and measurable client impact.

What are you waiting for? Fill out the form below and apply!

Summary

Glide is looking for a Tech Lead Manager to lead our Platform engineering team. We are growing fast and need to evolve our data sources strategy, become more efficient with our infrastructure utilization as we scale, and achieve a high level of operational excellence for availability, security, and performance.

The ideal candidate has experience establishing services and architectural patterns that scale predictably, evolving legacy services already in production, and building data and infrastructure teams.

We’re building a simpler, faster way for anyone to build custom software for their business, without any technical or design skills. Tens of thousands of non-technical people use Glide to build apps to power their businesses, organizations, personal projects, and more. As customers create apps to visualize, interact with, take action on, and analyze their growing data sets, we must keep this big picture in mind as we improve various levels of our engineering stack.

Responsibilities

As an engineering manager leading a deeply technical area, we don’t expect you to write code, but you should be able to engage in conversations around code, infrastructure, and architectural designs.

Technical

• Facilitate the standardization of Glide’s data sync and persistence infrastructure

• Drive integrations with data source platforms to be able to provide customers with new data sources at an accelerated pace

• Design, develop, and maintain a REST API into Glide’s data and core services

• Provide build, test, and runtime infrastructure to service teams

• Ensure patterns are established for database throttling and request rate limiting to protect Glide’s uptime

• Monitor infrastructure costs and coordinate improvements when necessary

• Drive SRE tooling and best practices around observability and alerting

People Management

• Cultivate an environment where team members are empowered through a collective sense of ownership and belonging

• Meet with team members 1-on-1 on a regular basis

• Ensure that team members learn, grow, and advance in their careers

• Create a shared understanding of decision making, direction, and progress for the team and the company

• Encourage an environment of technical excellence, and facilitate architectural discussions and decision making

• Provide technical project management support to the team, ensuring projects are scoped well for delivery, managed for risk, and delivered well

• Collaborate with cross-functional stakeholders and across team boundaries to deliver key parts of our roadmap

Minimum Qualifications

• 5+ years engineering management experience

• Experiencing building and maintaining highly available and scalable distributed systems

• Have previously managed or built an infrastructure, developer experience, data, API, or equivalent platform team

• Deep understanding of Accelerate concepts of Lead Time, Deployment Frequency, Mean Time to Recovery, Change Failure Rate and how they affect delivery

• You are a clear and effective communicator, be it when you write code, write emails, or explain complex technical issues to non-technical co-workers

• Passionate and self-motivated, with a demonstrated ability to work in a fast-paced and evolving environment

Preferred qualifications

• Experience with data source platforms like Supabase, Airtable, Firestore, Sequin, Paragon

• Experience with Google Cloud Platform services like Cloud SQL, Cloud Run, AlloyDB, or equivalent

• Scaled an event-driven architecture using Apache Kafka, Cloud Pub/Sub, or other eventing system

• Have given conference talks around the OpenAPI spec, REST, or GraphQL API patterns

• Familiarity with telemetry and monitoring solutions like Datadog, Prometheus, Grafana, Splunk, Google Cloud Logging

• Bachelor or Master’s degree in Computer Science, Software Engineering, or related field

Compensation

We offer a competitive salary and benefits package, a supportive and dynamic remote work environment, and opportunities for career growth. If you are a self-starter with a passion for scaling platform services and the teams that support them, we want to hear from you!

Glide is an equal opportunity employer and welcomes applicants from all backgrounds to apply.