At Cision, we build software that supports large-scale, global enterprise infrastructure. Our teams enable platform, operations, and engineering groups with tools that improve visibility, reliability, automation, and decision-making across complex systems.
We are seeking a Staff Full Stack Software Engineer to lead the design and delivery of internal platforms used by enterprise infrastructure teams. This is a senior individual contributor role for an engineer who thrives in ambiguity, works independently, and owns systems end-to-end—from architecture through production operations.
You will operate as a technical leader within the team, influencing design decisions, setting engineering standards, and delivering high-impact solutions across backend services, data pipelines, and user-facing applications.

What You’ll Do
• Architect, build, and own full-stack software platforms supporting enterprise infrastructure and operations teams.
• Lead the technical design of systems that ingest, process, analyze, and expose infrastructure and operational data at scale.
• Develop backend services and APIs for data collection, enrichment, and querying.
• Build and maintain web interfaces with advanced search, filtering, and usability tailored for technical users.
• Design and implement ETL and data processing pipelines for structured and semi-structured data sources.
• Ensure applications are fully containerized and production-ready using Docker and Kubernetes-based deployment models.
• Act as a technical authority on system design, performance, reliability, and maintainability.
• Collaborate with platform, infrastructure, security, and product stakeholders to shape solutions aligned with long-term platform strategy.
• Set and uphold engineering best practices around testing, code quality, documentation, and operational readiness.
• Review designs and code across the team, providing clear guidance and raising the overall technical bar.
• Identify systemic issues, reduce technical debt, and proactively improve platform scalability and developer experience.

What You’ll Bring
• Extensive experience as a Staff or Senior Full Stack Software Engineer working on complex, production systems.
• Proven ability to operate independently in ambiguous problem spaces and drive solutions to completion.
• Strong backend engineering experience, including API design and data-intensive services.
• Experience building data-driven applications involving ingestion, transformation, and analysis.
• Proficiency in one or more backend languages such as C#, Python, Go, or Java.
• Strong SQL skills and experience with relational databases.
• Hands-on experience with Docker and containerized application delivery.
• Solid understanding of distributed systems fundamentals and cloud-native application design.
• Experience working with CI/CD pipelines and modern software development workflows.
• Excellent technical judgment, communication skills, and ability to influence without authority.

Preferred Experience
• Experience designing and operating systems on Kubernetes.
• Familiarity with PostgreSQL, MySQL, or similar databases.
• Experience with ETL pipelines, analytics platforms, or operational data tooling.
• Exposure to cloud platforms such as GCP or AWS.
• Background building internal platforms or tools for infrastructure, SRE, DevOps, or platform engineering teams.
• Understanding of observability, cost optimization, reliability engineering, or infrastructure automation.
Education & Experience
• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
• Typically 10+ years of professional software engineering experience, with demonstrated ownership of large or critical systems.

Company & Department Context

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.

We have offices in more than 35 cities, including London, New York, Hong Kong, Beijing, Manila, Sofia, San Francisco and Tokyo. Join us and find an inclusive and fast-paced environment with unique opportunities to support every step of your career.

Learn more about the FT, including announcements and career opportunities, at aboutus.ft.com.

Role overview 

This role sits in the Data & AI Governance function and focuses on platform engineering and infrastructure ownership to ensure the reliable and scalable operation, integration, and development of Data & AI Governance platforms across the FT.

The role is responsible primarily for designing, integrating, optimising, and maintaining cloud-native platform infrastructure and services enabling metadata management, data lineage, data quality, data access, data retention, data compliance and data sharing in a dynamic, cloud-native data platform. 

The successful candidate is expected to take technical ownership of the key data governance systems, namely SageMaker Unified Studio (SMUS) and the infrastructure-as-code solution Data Innovation Workbench (DIW), ensuring their reliability, security, scalability, and effective integration within the broader FT data platform. 

The role contributes to the FT’s broader Data & AI Governance strategy by ensuring that governance technology is robust, well-integrated and capable of scaling with increasing demand or in response to evolving industry best practices. 

The role will report directly into the Data Governance team but requires close collaboration with the FT’s DevOps, Data Engineering, BI, Data Science and Cyber Security functions.

Context & Drivers for the Role

Data & AI Governance capabilities at the FT are increasingly dependent on well-integrated, cloud-native tools. Currently, the technical ownership of these tools is distributed across multiple teams. 

As adoption grows, and the governance tools ecosystem expands, there is a need for clear technical ownership centralised in the Data Governance team to enforce consistent infrastructure standards and scalable integration patterns. 

Responsibilities 

These responsibilities reflect the current scope of the role and will evolve over time as the FT advances its data governance and platform capabilities. 

Governance Platform Technical Ownership & Reliability

• Act as the technical owner of SageMaker Unified Studio (SMUS) and Data Innovation Workbench (DIW), ensuring high availability, reliability, and security
• Serve as the primary point of contact for platform-related infrastructure issues and escalations
• Ensure that technical metadata, data lineage, and data quality is consistently captured, accurate, and reliable via SMUS
• Ensure consistent governance enforcement across integrated AWS services for all Data handling services (e.g., S3, Redshift, MSK, MWAA) via SMUS.

Infrastructure & DevOps

• Define and implement Infrastructure as Code (IaC) standards using primarily AWS CDK, CloudFormation, and Terraform 
• Manage and optimise cloud-native infrastructure to ensure scalability, resilience, and maintainability 
• Plan and execute infrastructure changes, upgrades, and platform improvements with minimal service disruption.

System Integration 

• Collaborate with system owning teams to setup and maintain integration between SMUS and other systems such as data stores (Redshift, S3, MongoDB), Streaming platforms (Kafka/MSK)  orchestration tools (e.g., Airflow, MWAA)
• Ensure lineage metadata is accurately captured and maintained as pipelines evolve
• Design, deploy, and support integrations with additional systems (e.g. analytics tools, streaming platforms, operational databases).

Performance, Compliance & Cost Monitoring

• Monitor platform usage, performance, and capacity to ensure systems scale effectively with demand
• Track and optimise cloud infrastructure costs, establishing best practices for cost efficiency
• Implement monitoring, alerting, and observability for platform health.
• Enable audit, monitoring, and compliance reporting for all SMUS platform activities

Continuous Improvement & Strategy 

• Contribute to the development of standards and best practices for governance tooling and infrastructure
• Advise on platform evolution, including AWS service adoption, architectural improvements, and system upgrades
• Support the broader data governance strategy by ensuring platforms enable effective governance at scale.
• Work in close partnership with FT’s Data Platform team to ensure governance capabilities are natively embedded into platform services, architectures, and delivery processes. 

Required Skills & Experience 

• Proven experience in a DevOps, platform engineering, or cloud infrastructure role
• Hands-on experience with AWS cloud services and infrastructure
• Experience with Infrastructure as Code (CDK, CloudFormation, Terraform)
• Experience supporting (ideally, owning) production-grade cloud platforms and services
• Experience monitoring, analysing, and optimising cloud costs using best practices and tooling
• Experience in setting up and supporting CI/CD pipelines, familiarity with CircleCI or willingness to acquire one 
• Understanding of cloud security best practices and compliance requirements

Additional (Desirable) Skills & Experience 

These skills are not required at entry but will enhance early success in the role and represent key areas for development with support from the FT

• Experience implementing data governance capabilities in cloud-native environments
• Understanding of metadata, data lineage, and data & ai governance concepts
• Experience working with data platform data engineering workflows in AWS environment (e.g., Redshift, S3)
• Familiarity with SQL or willingness to acquire one
• Experience with data pipeline orchestration tools such as Airflow
• Experience with identity and access management (IAM), SSO integration, and role-based access control
• Experience with streaming platforms (e.g. Kafka/MSK) and modern data architectures
• Experience with SageMaker Unified Studio and Data Innovation Workbench or similar data platform environments

What’s in it for you?

• Annual bonus scheme
• 25 days paid leave
• 24/7 Employee Assistance Program
• Life Insurance
• Enhanced Parental Leave policy
• Food Allowance
• Multisport Card
• Comprehensive in-house training, and external training programs (subject to approval)

Our commitment to diversity, equity and inclusion 

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. 

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Bulgaria. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options and 25 vacation days for a healthy work-life balance.
• Co-subsidized transportation & Multisport cards.
• Premium health insurance for fast and easy access to top healthcare services.
• Training policy for technical and other skills-related events, courses and certifications.
• Personal career development roadmap guided by performance evaluations.
• Self-care program offering psychological consultations & discussions for you and the team.
• Cozy office space designed for comfort and productivity.
• Exciting team events and company gatherings.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

ABOUT THE TEAM:

The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE:

As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem.This role focuses on delivering a secure, scalable and seamless employee experience by leading the design,deployment and optimization of device management solutions,collaboration platforms and security-integrated tooling.You’ll work at the intersection of IT,Security and Employee experience - ensuring that our digital workplace is secure,efficient, and aligned with Zero Trust principles.

As Workplace Technology Engineer you will:

• Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
• Manage and enhance enterprise collaboration and productivity tools including Google Workspace,Slack & Atlassian suite.
• Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team.
• Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments
• Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools.
• Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls.
• Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding.
• Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues.

What Makes You a Great Fit ?

• Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role.
• Have deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows.
• Understand and have experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access.
• Are comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management.
• Have experience managing on corporate Wi-Fi/networking initiatives in modern office environments
• Work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset.
• Thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency.

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Responsibilities

We are looking for an exceptional Senior Backend Developer (Ruby) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption. 

 In this role, you will also be responsible to:

• Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features).

• Write well designed, testable, efficient code in Ruby and GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Provide technical leadership. Work with other teams on shared projects.

• Evaluate and propose improvements to existing systems.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization.

• We always explore new technologies and work with Rust and Wasm can be foreseen.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Excellent understanding of distributed systems patterns and algorithms.

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Excellent understanding of network protocols and stacks.

• Excellent understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of all common basic data structures and algorithms and how they are used is a must.

• Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required.

• At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)

• Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud).

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Optional

• Background in GOlang, Rust, WASM.

• Background in network programming.

• Background in Kotlin/Multiplatform. 

• Background in application, data security.

• Deep knowledge of physical DB design.

• Experience of working with Docker and other isolation technologies.

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines is a plus.

• Experience of working with third-party REST APIs at scale (request throttling, batch processing etc).

Soft Skills / Personal Characteristics

• Ability to technically lead projects. Work with requirements, cost analysis.

• Readiness to work remotely with teams distributed across the world and timezones.

(REQ ID: 2343)

Responsibilities

We're looking for a hands-on Platform/Observability Engineer to join our infrastructure team. You'll own and evolve our observability stack - from logging pipelines and tracing to metrics and alerting - across a multi-datacenter, Kubernetes-based environment. This is a production-first role: you'll be expected to ship, iterate, and improve systems under real delivery pressure, not just design them on paper.
You'll work closely with other infra and product engineering teams to improve observability coverage, reduce operational toil, and help the broader organization adopt better practices.
Tech Stack Highlights: OpenTelemetry · Kafka · Vector · VictoriaMetrics · EKS · Kubernetes · Logging pipelines · Distributed tracing · SPM· AWS

• Designing, deploying, and maintaining production observability stacks (logs, metrics, traces)

• Scaling observability infrastructure across multiple data centers and Kubernetes clusters

• Owning logging pipeline architecture and refactoring efforts

• Improving distributed tracing coverage and driving adoption across engineering teams

• Managing EKS upgrades, node exporters, agents, and collectors

• Automating operational tasks to reduce toil and improve system stability

• Contributing to compliance and audit readiness (access controls, data handling, pipeline integrity)

• Evaluating and adopting new observability tooling - knowing what's worth pursuing and what isn't

Requirements

Core technical experience:

• 8+ years of industry experience

• Solid hands-on production experience with observability systems

• Strong plus - familiarity with OpenTelemetry, Kafka, Vector, and VictoriaMetrics (vmagent, alerting rules)

• Experience with logging pipelines: design, deployment, and refactoring

• Understanding of distributed tracing and SPM (Service Performance Monitoring) built on top of tracing

• Experience with Kubernetes cluster lifecycle management (EKS preferred)

• Practical knowledge of storage trade-offs for observability data at scale

Nice to have  

• Experience using AI to automate infrastructure or observability tasks (e.g., automated RCA, PR generation, deployment workflows)

• Familiarity with AI-assisted tooling selection and workflow integration

• Experience with MCP (custom or open-source implementations)

• Background in cloud account or environment migrations

• Experience preparing infrastructure for compliance/audit processes

• Understanding network architecture, troubleshooting and incident resolution skills in Production environment, writing Post-mortems.

• Experience with containers and Kubernetes (installation and configuration of operators). 

• Basic knowledge of one or more high-level programming languages, such as Python, Golang, Java

Soft Skills / Personal Characteristics

• Good communication and collaboration skills in international technological companies.

• Interest in modern big distributed storage technologies, architectures.

• Good Spoken English to participate in product-related, architectural and technical discussions.

• Proper balance between being hands-on and deeper analytical approaches

(REQ ID: 2640)

Responsibilities

We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:

• Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.

• Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx

• On-board Workato components & applications to Internal Platform.

• Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.

• Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.

• Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.

• Participate in system design consulting, platform management, and architecture reviews.

• Document development processes and best practices.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

• Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go

• Experience with creating internal platform tooling, e.g. CLI tools, etc

• Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.

• Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.

• Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.

• Strong understanding of networking fundamentals and web services architecture.

• Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).

• Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). 

• Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.

• BS or MS in the CS field (or equivalent experience).

• 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer /  DevOps / SRE / CICD).

(REQ ID: 2718)

About the Role

We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success.

This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. 

Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed. 

This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. 

Language, & Travel

Language: Fluency in English required

• Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc)

Travel: Estimated at 25%, but may vary higher/lower as needed

Responsibilities 

Primary responsibilities (~70% of your time)

Own a portfolio of Workato partners and drive them to achieve two primary goals:

• Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs)
• Deliver consistently high-quality outcomes for our joint customers

To achieve these two goals, some of the primary day-to-day activities may include:

• Build strong relationships with key leaders within your Partner organizations
• Act as a strategic advisor to your partners:
• Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions 
• Conduct partner QBRs & health reviews
• Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):
• Help partners win key deals:
• Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)
• Monitor all projects led by your Partner:
• Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc
• Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc) 
• Scale & mature their Workato practice (the “Program Perspective”)
• Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)
• Act as an internal expert & advocate for your Partners
• Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc
• Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics
• Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer

Secondary responsibilities (~30% of your time)

• Guide internal teams on Partner Success processes & ensure compliance
• Rollout new programs/processes and ensure key audiences are informed
• Support leadership with department building & other activities
• Help define new programs, build processes & assets, track data, etc
• Ensure system compliance for data cleanliness & analysis
• Support other Partners outside your core portfolio
• Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager
• Build strong relationships with internal teams & leaders
• Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.
• Stay up to date on Workato Product offerings & positioning
• Attend in-person events as necessary

Skills & Experience Needed

Experience

A Mix of the following experience is required (it is not expected that a candidate will possess all of the following): 

• Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:
• Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles
• Strong Professional Services experience, including some or all of the following:
• Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)
• Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)
• Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)
• Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:
• Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)
• Strong understanding of partner-driven revenue models (sourced vs. influenced)
  Ability to align partner success activities to pipeline, bookings, and expansion
• Experience enforcing certification requirements, co-delivery rules, etc
• Joint Partner + Internal Professional Services co-delivery approaches/engagements
• Technical experience/background:
• iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects
• Experience with hands-on software implementation, architecture design, or similar technical roles
• Other experience:
• Consulting: Experience guiding others on best practices to implement your recommendations
• Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams
• Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)
• Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans

Skills

• Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results
• Strong work ethic: always meets deadlines and can be counted on when things get busy
• Attention to detail: obvious whether designing processes, analyzing data, or writing an email
• Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs
• Relationship Building: creates and maintains close relationships with key individuals
• Learning: able to learn new technologies, open minded and flexible
• Creativity: generates ideas, solves problems, suggests unusual approaches
• Logical Decision Making: understands priorities and makes decisions with the big picture in mind
• Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision
• Comfortable with ambiguity: able to remain effective in new environments without defined playbooks

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for a Senior Python Engineer to play a key role in building the core of our AI platform. In this position, you will design and develop production-grade systems that power intelligent automation, agentic workflows, and large-scale retrieval services. This is a highly technical, hands-on role that involves close collaboration with product and platform teams to transform advanced AI concepts into reliable, scalable, and secure solutions used across our enterprise ecosystem. You will also be responsible to:

• Design, build, and maintain AI-powered services and APIs, leveraging LLMs (OpenAI, Anthropic, Qwen, OSS models) and custom ML models.

• Develop an enterprise-grade agentic framework that enables orchestration, retrieval, and collaboration between multiple AI agents.

• Implement and optimize knowledge retrieval systems and agentic search capabilities using vector databases such as Qdrant and ElasticSearch.

• Write well-structured, efficient, and testable Python code for production services, experimentation, and internal developer tools.

• Build and maintain shared Python libraries and SDKs used across multiple applications and microservices.

• Collaborate with cross-functional teams on architecture, internal protocols, and API standards to ensure consistency and reliability across the platform.

• Develop and enhance monitoring, validation, and observability for production-grade AI solutions.

• Drive the full software development lifecycle - from design and implementation to deployment, monitoring, and continuous improvement.

• Identify and resolve performance bottlenecks, reliability issues, and scaling challenges in complex, data-intensive environments.

• Participate in code reviews and technical discussions, mentoring other engineers and contributing to a culture of excellence.

Example Projects

• Building an evaluation and observability framework for AI model performance and reliability.

• Developing an agentic orchestration platform that enables collaboration among multiple AI agents and tools.

• Implementing semantic retrieval and agentic search capabilities over large enterprise knowledge bases.

• Designing AI services that process and reason over high-volume real-world data at scale.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• 5+ years of experience as a Software Engineer, with strong proficiency in Python.

• Proven track record of building and maintaining production-grade systems using Python.

• Strong understanding of distributed systems, API design, and data-driven architectures.

• Experience with relational and non-relational databases (PostgreSQL, Elastic, Qdrant, or similar).

• Familiarity with AI/ML system design, including LLM integration and evaluation pipelines.

• Knowledge of DevOps and observability practices (CI/CD, monitoring, metrics, and model validation).

• Python • FastAPI • LLM APIs (OpenAI, Anthropic, Qwen, OSS) • LiteLLM • Qdrant • PostgreSQL • ElasticSearch • Langfuse • Kubernetes • GitHub Actions • ArgoCD

Preferred Skills

• Experience working with multiple LLM providers (OpenAI, Anthropic, Qwen, open-source models).

• Background in developer platforms or AI infrastructure services.

• Familiarity with vector databases, semantic retrieval, and knowledge graph architectures.

• Exposure to Langfuse, LiteLLM, LangChain, or similar frameworks.

• Experience developing enterprise-scale SaaS or distributed backend systems.

• Contributions to open-source projects in Python, AI, or infrastructure engineering.

Soft Skills / Personal Characteristics

• Excellent communication skills, with the ability to convey complex technical ideas clearly to both technical and non-technical audiences.

• Collaborative and proactive approach, comfortable working across teams in a dynamic environment.

• Strong analytical and problem-solving abilities, with a focus on continuous improvement and innovation.

• Curiosity and a genuine interest in emerging AI technologies and modern backend architectures.

(REQ ID: 2459)

Responsibilities

We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:

• Build complex Ruby on Rails applications.

• Build server side infrastructure for Workato user interface.

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code.

• Evaluate and propose improvements to existing system.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience developing, shipping and maintaining Rails applications (5+ years)

• Vast knowledge of Ruby

• BS/MS degree in Computer Science, Engineering or a related subject

• Solid knowledge of object-oriented programming and design

• Experience with Redis/Memcache based caching, RDBMS engines(Postgres)

• Solid knowledge of object-oriented programming and design

• Contributions to open source projects is a plus

Soft Skills / Personal Characteristics

• Excellent debugging, analytical, problem solving, and social skills

(REQ ID: 2380)

At Yotpo, we are committed to creating secure, reliable, and innovative solutions for our customers. The Security Team is a core part of every aspect of Yotpo’s business - from customers to backend systems and everything in between. As a Senior Cloud Security Engineer, you will play an integral role in designing, maturing, and automating our cloud security controls. You will also contribute to other security domains and initiatives such as Incident Response, Security Monitoring and Risk Management. You will work in close partnership with our DevOps, R&D and Product teams to help strengthen our security posture and our platform.

Why Join Us:

• Engineers will immerse themselves in a complex, large-scale environment that offers the chance to work with diverse technologies. This unique setting is an exceptional opportunity for growth that not every company can provide.
• Be at the forefront of cybersecurity, tackling complex and emerging challenges.
• Freedom to innovate and implement impactful solutions that directly enhance Yotpo’s overall security posture.
• Engage with a wide range of projects to develop deep knowledge across multiple security domains.

Key Responsibilities:

• Serve as Cloud Security Subject Matter Expert (SME), actively supporting R&D and product teams in developing secure solutions.
• Design secure cloud architectures and implement practical, automated, and scalable controls across services in partnership with DevOps, R&D, and Product teams.
• Continuously assess cloud security posture, identifying gaps and opportunities to reduce risk and adopt best practices.
• Implement, mature, and automate end-to-end cloud security controls across AWS, Kubernetes, CI/CD pipelines, and self-managed systems.
• Lead and improve vulnerability management workflows; communicate vulnerabilities and mitigation strategies to stakeholders, balancing business agility and security.
• Own the full lifecycle of security initiatives from proof of concept (POC) and design to deployment and operation while promoting a security-first mindset.
• Maintain and develop the team knowledge base.
• Stay curious and enjoy working with modern security tools and technologies.

Requirements

• 5+ years of hands-on experience as Cloud Security Engineer, DevSecOps, or similar roles within an AWS environment.
• Expertise in managing cloud security controls (IAM, Security Groups/ACLs, WAF, IDS/IPS, load balancing, proxies, VMs, serverless).
• Experience securing Kubernetes and containerized workloads.
• Proficiency with Python/Bash scripting and automation.
• Experience with Infrastructure-as-Code (IaC), preferably Terraform, and CI/CD tooling (e.g., GitHub Actions).
• Strong communication skills to influence and guide teams as a cloud security SME.
• Excellent problem-solving skills for high-complexity environments.
• Excellent written and verbal English.

Preferred Qualifications (Nice to Have):

• AWS certifications (AWS Certified Solutions Architect, AWS Certified DevOps Engineer, AWS Certified Security - Specialty).
• Experience with CSPM, CNAPP, CWPP, and EDR solutions.
• Familiarity with security standards and frameworks (ISO, TSC, NIST) and their application to cloud environments.

Team Culture:

The Security Team at Yotpo thrives on risk-based thinking, vigilance, proactiveness, collaboration, and continuous learning. Every member plays a critical role in protecting our company and our customers. By fostering an atmosphere of trust and mutual respect, we empower each other to embrace challenges, share expertise, and innovate solutions.

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

About Us: 

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.   

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence. 

About the Team:

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

What You’ll Do:

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all teams. Ensure deliverables consistently meet company and industry standards. 

• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle. 

• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability. 

• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards. 

• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, PHP, Laravel, NodeJS, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development. 

• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable. 

• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption. 

• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties. 

• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers. 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

Who You Are:

Experience: 7+ years of hands-on backend development with strong expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent). 

Technical Expertise: 

• Deep knowledge of Java (21+), PHP or NodeJS concurrency, JVM internals, and performance characteristics 
• Strong experience with building production-grade microservices 
• Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics 
• Solid understanding of REST API design principles and synchronous integration patterns 
• Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration 
• Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting) 
• Strong understanding of application security practices, secure coding, and dependency management 
• Solid database knowledge: relational and document databases, data modeling, and performance tuning 

Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams. 

Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment. 

Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features. 

Nice to Have: 

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems 
• CDC architectures (Debezium) 
• Redis or distributed caching strategies 
• Performance tuning and benchmarking (JMH, async-profiler, JFR) 
• Architecture patterns such as DDD, CQRS, or Event Sourcing 
• Contributions to open-source projects 

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?   

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you! 

#LI-HYBRID

About Us:  

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.    

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence.  

About the Team: 

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.  

What You’ll Do: 

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all teams. Ensure deliverables consistently meet company and industry standards.  

• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle.  

• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability.  

• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards.  

• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, PHP, Laravel, NodeJS, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development.  

• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable.  

• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption.  

• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties.  

• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers.  

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy. 

Who You Are: 

Experience: 7+ years of hands-on backend development with strong expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent).  

Technical Expertise:  

• Deep knowledge of Java (21+), PHP or NodeJS concurrency, JVM internals, and performance characteristics  
• Strong experience with building production-grade microservices  
• Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics  
• Solid understanding of REST API design principles and synchronous integration patterns  
• Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration  
• Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting)  
• Strong understanding of application security practices, secure coding, and dependency management  
• Solid database knowledge: relational and document databases, data modeling, and performance tuning  

Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams.  

Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment.  

Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features.  

Nice to Have:  

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems  

• CDC architectures (Debezium)  

• Redis or distributed caching strategies  

• Performance tuning and benchmarking (JMH, async-profiler, JFR)  

• Architecture patterns such as DDD, CQRS, or Event Sourcing  

• Contributions to open-source projects  

What We Offer:  

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us: 

• Competitive Salary Package: We value your skills, dedication, and contributions 

• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired 

• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn 

• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active 

• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation 

• Great Office Locations: Central office location in Sofia and Plovdiv 

• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day 

Wait, there’s more: 

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues 

• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world 

• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday 

• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues 

• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League 

• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication 

• Office Library: Enjoy access to technical literature to expand your knowledge 

Ready to Be Part of Something Big?    

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you!  

#LI-HYBRID

About Us: 

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.   

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence. 

About the Role:

We are looking for a Java Tech Lead to be the technical authority across our Java engineering teams, ensuring that everything we ship meets the highest standards for quality, operational reliability, and security. 

You will raise the technical bar across teams, drive technology decisions in close collaboration with the Architect, and serve as the bridge between engineering teams and business stakeholders. The Tech Lead owns technical quality, standards, and technology evolution. 

This role is based in Sofia, Bulgaria, and we welcome candidates who are open to relocating (relocation support provided).

What You’ll Do:

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all Java teams. Ensure deliverables consistently meet company and industry standards. 

• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle. 

• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability. 

• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards. 

• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development. 

• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable. 

• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption. 

• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties. 

• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers. 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

Who You Are:

Experience: 7+ years of hands-on backend development with strong Java expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent). 

Technical Expertise: 

• Deep knowledge of modern Java (21+), concurrency, JVM internals, and performance characteristics 
• Strong experience with Spring Boot (3/4) and building production-grade microservices 
• Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics 
• Solid understanding of REST API design principles and synchronous integration patterns 
• Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration 
• Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting) 
• Strong understanding of application security practices, secure coding, and dependency management 
• Solid database knowledge: relational and document databases, data modeling, and performance tuning 

Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams. 

Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment. 

Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features. 

Nice to Have: 

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems 
• CDC architectures (Debezium) 
• Redis or distributed caching strategies 
• Performance tuning and benchmarking (JMH, async-profiler, JFR) 
• Architecture patterns such as DDD, CQRS, or Event Sourcing 
• Contributions to open-source projects 

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?   

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you! 

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Network Operations Center (NOC) is responsible for monitoring LivePerson services.LivePerson NOC is monitoring 6 data centers around the world, with ~6K servers.The data centers serve ~10K customers, with millions of visitors, and thousands of real time engagements.

You will: 

• Monitor LivePerson services and servers and handle incidents quickly and professionally, to ensure a high level of services availability and performance.
• Trigger operational procedures for various types of production incidents
• Troubleshoot Production incidents
• Manage internal incident notifications, in order to update LivePerson’s employees and management about any service degradation or impact in real time
• Interact frequently with the LivePerson Support division, in order to make sure that service incidents reported by customers are handled properly and resolved timely.
• Actively participate in customer affecting incidents, by providing data, clear communication and status updates.

  What You Need for Success?
  
  

  • At least one year of experience in a similar role, 1.5-2 years is a big advantage.
  • Ability to operate in a 24x7 operational environment (working in shifts) - Including weekends and holidays
  • Ability to work 8-9 hours shifts, 5 shifts a week (07:00-15:00 , 15:00-23:00, 23:00-07:00, Local time)
  • Working in a hybrid mode - Onsite except night and weekend shifts
  • Ability to handle stressful situations with a level headed approach
  • Excellent verbal and writing skills (English)
  • Excellent communication skills
  • Multitasking skills, capable of reacting quickly to multiple issues in parallel, and following established procedures to implement solutions.
  • GCP background / experience operating in a linux environment
  • Familiarity with Networking concepts.
  
  

  Advantage:

  • Working with Monitoring tools (Zabbix, Prometheus, Grafana, Anodot)
  • Scripting/Programming knowledge
  • Relevant courses and certifications (MCSE, CCNA...

Benefits:  

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Generous tuition reimbursement and access to internal professional development resources. 
• Additional: Food Vouchers.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

In this role, you will:

• Be the senior technical focal point of customer issues raised within the EMEA region.
• Troubleshoot and resolve complex technical issues raised by global customers, maintaining high customer satisfaction.
• Take ownership of escalated issues and work to resolve advanced technical problems.
• Become a Subject Matter Expert for assigned technical areas or platform features, working closely with product developers to build knowledge in support troubleshooting tools and methods.
• Act as the primary support liaison between customers, Product Management, Engineering/R&D, and various business units.
• Serve as the "voice of the customer," providing valuable insights and feedback to development and service teams regarding recurring issues.
• Mentor and educate team members, empowering them to handle technical escalations effectively and reducing the overall number of technical escalations.
• Determine pain points, analyze recurring issues, and contribute to the development of processes and requirements for better customer support tools and solutions.
• Lead or participate in the Support organization’s internal projects.

Skills and Abilities

• Excellent service-oriented verbal and written English communication skills.
• Customer-facing skills with the ability to lead complex and sensitive situations, including managing technical bridges.
• Proven expertise in analyzing, troubleshooting, and providing solutions for deep and complex technical issues.
• Broad foundational knowledge across web technologies and protocols, including familiarity with the core concepts of networking, APIs, and SDKs.
• Good understanding of HTML/CSS and JavaScript.
• Good understanding of data retrieval using SQL.
• Experience utilizing troubleshooting and monitoring tools such as Fiddler, Wireshark, Chrome DevTools, or logging systems like Kibana and Splunk.
• Proactive self-learner with a natural curiosity to solve problems and the ability to extend technical capabilities to new domains.
• Resilience to work in a fast-paced, stressful environment and meet tight timelines.
• Willingness to be on-call for high-severity issues and work flexible hours, including holidays, weekends, and shift work as needed for crisis management.

Education and Experience

• Minimum of 4 years of experience working as a Senior Support Engineer, Tier 3/4 Support Engineer, or an equivalent customer-facing position.
• Extensive experience supporting enterprise-level customers, preferably with Fortune 500 organizations.
• Hands-on application support experience (not IT/helpdesk support) within a SaaS or web company.
• Experience working with SaaS/Cloud Infrastructure.
• An academic or Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, Mathematics, or a related field is preferred.

Benefits: 

• Health: medical and mental care
• Multisport card
• Food vouchers
• Time away: vacation, national/religious holidays and five personal days.
• Family: parental leave
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: exclusive perks and discounts
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

As a DevSecOps Engineer, you will play a crucial role in integrating security practices into our DevOps pipeline. You will work closely with development, operations, and security teams to ensure our applications and infrastructure are secure, scalable, and resilient. Your expertise will help us build and maintain a culture of security awareness and proactive defense.

We will provide you with the grounds to succeed, an embracing working environment, and very complex and interesting technical challenges to solve.

In this role, you will:

• Embed security tools, practices, and processes into the CI/CD pipeline to ensure code quality and security,
• Implement and manage security measures in infrastructure as code (IaC) solutions such as Terraform,
• Engage in solving real business problems by exploring and building an efficient and scalable infrastructure,
• Identify and assess security risks, vulnerabilities, and threats; propose mitigation strategies,
• Ensure compliance with relevant security standards and regulations (e.g., GDPR, ISO 27001, NIST),
• Maintain thorough documentation of security practices, processes, and incident response activities,
• Drive your decisions on data and metrics, constantly measure and enhance

Requirements:

• Proven experience in a DevSecOps, DevOps, or Security Engineering role,
• Proficiency in scripting languages (e.g., Python, Bash), and familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions).
• Strong understanding of cloud security principles and experience with AWS, Azure, or Google Cloud,
• Experience with containerization (Docker, Kubernetes) and securing containerized applications,
• Understanding of Linux systems and networking,
• Experience with Cloud Platforms (Azure / AWS / GCP ) - GCP is advantageous,
• Experience with IaC (Terraform)
• Relevant certifications (e.g., CISSP, CISM, AWS Certified Security) are a plus
• Experience with security tools such: vulnerability scanners, code scanners, SIEM, CSPM, WAFs and secret management tools is a plus
• Demonstrated collaboration and communication skills with other teams

A strong sense of quality, personal responsibility, and a passion for development.

Benefits

• Annual Leave extended to a limit of 28 days (regardless of seniority);
• Additional days supporting employee wellbeing - Care Days (up to 5 days per year)
• 2 additional days of Volunteering per year (you choose how to use them, the important thing is that you do something good!)
• Remote first company with offices in the centre of Sofia
• Health insurance
• Food vouchers
• Multisport card
• Modern equipment (MacBook Pro)
• Annual bonus available to each employee,
• Development: generous tuition reimbursement, access to internal professional development resources
• Monthly meetings for those interested in joining us at Sofia office for delicious lunches 

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.

Applicants must be authorized to work in Bulgaria.

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

We invite a Security Engineer. This is a full-time, office-based role (no remote/hybrid) in one of our hubs:

• Belgrade, Serbia
• Lisbon, Portugal
• Sofia, Bulgaria
• Warsaw, Poland

The final location will depend on business needs and the feasibility of relocation from your current spot.

✅ Requirements: 
Must-Have:
✔️ 5 years of experience in IT infrastructure administration or information security roles. 
✔️ Advanced administration of macOS, Windows, and Linux operating systems, including secure configuration, system hardening, access control management, and troubleshooting at the OS level. 
✔️ Understanding of networking fundamentals, including IP networking, routing, switching, and network protocol behaviour relevant to security analysis. 
✔️ Basic knowledge of regulatory requirements and standards such as ISO27001, ISO27701, PCI DSS, GDPR, and others. 
✔️ Administration and configuration of EDR/XDR platforms, including policy management, detection rule tuning, incident investigation, and endpoint threat response. 
✔️ Configuration and administration of enterprise VPN solutions, including secure remote access management, authentication policies, and network access control. 
✔️ Administration and tuning of DLP systems, including policy development, data classification integration, and monitoring of data exfiltration risks. 

Nice-to-Have:
✔️ Proficiency in working with any kind of simple scripts: bash, PowerShell or Python, etc.. 
✔️ Understanding of the basic principles of virtualisation platform functionality. 
✔️ Experience in complex implementation or support projects of enterprise information security solutions (any solution classes from the list): MDM, SIEM, DLP, PAM, NGFW, Endpoint Security. Etc..
✔️ Experience with deployment and administration of IDS/IPS solutions, including rule tuning and network threat detection. 
✔️ Experience with PaloAlto, Digital Guardian, OpenVPN security solutions. 

✅ Responsibilities:
System Administration:
✔️ Manage security systems: DLP, XDR, Network VPN gateway.
✔️ Implement and maintain security control policies to enhance security.
✔️ Keep security system infrastructure updated and patched. 
✔️ Integrate security systems with new IT solutions and assets.
✔️ Debug issues related to the security systems software - cooperate closely with vendor support. 

Monitoring and Analysis:
✔️ Continuously monitor network activity, systems load. 
✔️ Monitor and review vendor notifications about Saas security system maintenance, critical vulnerabilities, new releases and features. 
✔️ Identify and analyze potential threats and vulnerabilities in the security systems.

Incident Response: 
✔️ Respond to security incidents and provide 2-3 levels of support for the SOC team, coordinating incident response efforts. 
✔️ Escalate incidents to other teams as necessary. 

Reporting, Documentation, and Continuous Improvement: 
✔️ Prepare tech documentation after implementation of new security controls, system configurations. 
✔️ Create basic instructions for security software for end users. 
✔️ Suggest improvements to security system configuration and incident mitigation. 
✔️ Participate in post-incident reviews and propose enhancements. 

We invite a Security Engineer. This is a full-time, office-based role (no remote/hybrid) in one of our hubs:

• Belgrade, Serbia
• Lisbon, Portugal
• Sofia, Bulgaria
• Warsaw, Poland

The final location will depend on business needs and the feasibility of relocation from your current spot.

✅ Requirements: 
Must-Have:
✔️ 5 years of experience in IT infrastructure administration or information security roles. 
✔️ Advanced administration of macOS, Windows, and Linux operating systems, including secure configuration, system hardening, access control management, and troubleshooting at the OS level. 
✔️ Understanding of networking fundamentals, including IP networking, routing, switching, and network protocol behaviour relevant to security analysis. 
✔️ Basic knowledge of regulatory requirements and standards such as ISO27001, ISO27701, PCI DSS, GDPR, and others. 
✔️ Administration and configuration of EDR/XDR platforms, including policy management, detection rule tuning, incident investigation, and endpoint threat response. 
✔️ Configuration and administration of enterprise VPN solutions, including secure remote access management, authentication policies, and network access control. 
✔️ Administration and tuning of DLP systems, including policy development, data classification integration, and monitoring of data exfiltration risks. 

Nice-to-Have:
✔️ Proficiency in working with any kind of simple scripts: bash, PowerShell or Python, etc.. 
✔️ Understanding of the basic principles of virtualisation platform functionality. 
✔️ Experience in complex implementation or support projects of enterprise information security solutions (any solution classes from the list): MDM, SIEM, DLP, PAM, NGFW, Endpoint Security. Etc..
✔️ Experience with deployment and administration of IDS/IPS solutions, including rule tuning and network threat detection. 
✔️ Experience with PaloAlto, Digital Guardian, OpenVPN security solutions. 

✅ Responsibilities:
System Administration:
✔️ Manage security systems: DLP, XDR, Network VPN gateway.
✔️ Implement and maintain security control policies to enhance security.
✔️ Keep security system infrastructure updated and patched. 
✔️ Integrate security systems with new IT solutions and assets.
✔️ Debug issues related to the security systems software - cooperate closely with vendor support. 

Monitoring and Analysis:
✔️ Continuously monitor network activity, systems load. 
✔️ Monitor and review vendor notifications about Saas security system maintenance, critical vulnerabilities, new releases and features. 
✔️ Identify and analyze potential threats and vulnerabilities in the security systems.

Incident Response: 
✔️ Respond to security incidents and provide 2-3 levels of support for the SOC team, coordinating incident response efforts. 
✔️ Escalate incidents to other teams as necessary. 

Reporting, Documentation, and Continuous Improvement: 
✔️ Prepare tech documentation after implementation of new security controls, system configurations. 
✔️ Create basic instructions for security software for end users. 
✔️ Suggest improvements to security system configuration and incident mitigation. 
✔️ Participate in post-incident reviews and propose enhancements. 

We invite a Security Engineer. This is a full-time, office-based role (no remote/hybrid) in one of our hubs:

• Belgrade, Serbia
• Lisbon, Portugal
• Sofia, Bulgaria
• Warsaw, Poland

The final location will depend on business needs and the feasibility of relocation from your current spot.

✅ Requirements: 
Must-Have:
✔️ 5 years of experience in IT infrastructure administration or information security roles. 
✔️ Advanced administration of macOS, Windows, and Linux operating systems, including secure configuration, system hardening, access control management, and troubleshooting at the OS level. 
✔️ Understanding of networking fundamentals, including IP networking, routing, switching, and network protocol behaviour relevant to security analysis. 
✔️ Basic knowledge of regulatory requirements and standards such as ISO27001, ISO27701, PCI DSS, GDPR, and others. 
✔️ Administration and configuration of EDR/XDR platforms, including policy management, detection rule tuning, incident investigation, and endpoint threat response. 
✔️ Configuration and administration of enterprise VPN solutions, including secure remote access management, authentication policies, and network access control. 
✔️ Administration and tuning of DLP systems, including policy development, data classification integration, and monitoring of data exfiltration risks. 

Nice-to-Have:
✔️ Proficiency in working with any kind of simple scripts: bash, PowerShell or Python, etc.. 
✔️ Understanding of the basic principles of virtualisation platform functionality. 
✔️ Experience in complex implementation or support projects of enterprise information security solutions (any solution classes from the list): MDM, SIEM, DLP, PAM, NGFW, Endpoint Security. Etc..
✔️ Experience with deployment and administration of IDS/IPS solutions, including rule tuning and network threat detection. 
✔️ Experience with PaloAlto, Digital Guardian, OpenVPN security solutions. 

✅ Responsibilities:
System Administration:
✔️ Manage security systems: DLP, XDR, Network VPN gateway.
✔️ Implement and maintain security control policies to enhance security.
✔️ Keep security system infrastructure updated and patched. 
✔️ Integrate security systems with new IT solutions and assets.
✔️ Debug issues related to the security systems software - cooperate closely with vendor support. 

Monitoring and Analysis:
✔️ Continuously monitor network activity, systems load. 
✔️ Monitor and review vendor notifications about Saas security system maintenance, critical vulnerabilities, new releases and features. 
✔️ Identify and analyze potential threats and vulnerabilities in the security systems.

Incident Response: 
✔️ Respond to security incidents and provide 2-3 levels of support for the SOC team, coordinating incident response efforts. 
✔️ Escalate incidents to other teams as necessary. 

Reporting, Documentation, and Continuous Improvement: 
✔️ Prepare tech documentation after implementation of new security controls, system configurations. 
✔️ Create basic instructions for security software for end users. 
✔️ Suggest improvements to security system configuration and incident mitigation. 
✔️ Participate in post-incident reviews and propose enhancements. 

We invite a Senior Application Security Engineer to join our team.

🌎 Global Remote Mobility: Available for Senior roles in selected jurisdictions.

✅ Responsibilities:
✔️ Demonstrated ability to collaborate with other teams to achieve complex objectives.
✔️ Responsible for security architecture design from cloud infrastructure to application through the implementation of "secure by design" principles.
✔️ Collaborate with product managers, architects, and developers on the implementation of the security controls platform ecosystem and products.
✔️ Proof security implementations within infrastructure and application deployment manifests and the CI/CD pipelines.
✔️ Define required policies, controls, and capabilities for the protection of products and environments.
✔️ Build and validate declarative threat models automation.
✔️ Participate in engineering teams’ product planning cycles and committees.
✔️ Oversee the product security aspects for migration of products and services from Data Center to public cloud, e.g., AWS.
✔️ Serve as a trusted cyber security advisor to product and application teams.

✅ Minimum Requirements:
✔️ Experience integrating security scanning/tooling into the development pipeline.
✔️ Experience in analysing and securing microservices and applications developed using JavaScript and Typescript.
✔️ Experience with CI/CD pipelines (such as Gitlab, Jenkins) and infrastructure-as-a-code models (such as Terraform, Helm, or CloudFormation).
✔️ Hands-on development experience in Python/shell scripting.
✔️ Strong understanding of supply chain security, software integrity, and secure software delivery.
✔️ Experience with Docker and mesh technologies (such as ISTIO).
✔️ Experience with architecture and security reviews, threat modelling, and application risk is highly desired.
✔️ Experience working with Agile methodologies.
✔️ Knowledge of privacy laws and regulations, such as GDPR desired.
✔️ Familiarity with industry regulations, frameworks, and practices. For example, PCI, ISO 27001, NIST, etc.

✅ PREFERRED QUALIFICATIONS:
✔️ In-depth experience with architecting secure services on Kubernetes.
✔️ Extensive experience with architecting secure services on AWS or on-prem data centers.
✔️ Security-related professional certifications e.g., CISSP, CISM, CCSK, CCSP, CEH, are highly desirable.

✅ We offer excellent benefits, including but not limited to:
🚀 Career growth opportunities in an international and dynamic environment; 
📚 Opportunity to develop language skills with partial compensation for language courses; 
🎁 Special gifts for birthdays, weddings, and newborns; 
🏝️ 20 working days of paid annual vacation, plus 6 paid sick leaves; 
🍲 Office snacks and refreshments;
🏋️‍♂️ Sports package to support a healthy lifestyle;
🩺 Comprehensive medical insurance; 
📍 Comfortable office with great facilities in a prime location; 
 🎉 Exciting corporate events, team-building activities, and international company parties.

We invite a Senior Application Security Engineer to join our team.

🌎 Global Remote Mobility: Available for Senior roles in selected jurisdictions.

✅ Responsibilities:
✔️ Demonstrated ability to collaborate with other teams to achieve complex objectives.
✔️ Responsible for security architecture design from cloud infrastructure to application through the implementation of "secure by design" principles.
✔️ Collaborate with product managers, architects, and developers on the implementation of the security controls platform ecosystem and products.
✔️ Proof security implementations within infrastructure and application deployment manifests and the CI/CD pipelines.
✔️ Define required policies, controls, and capabilities for the protection of products and environments.
✔️ Build and validate declarative threat models automation.
✔️ Participate in engineering teams’ product planning cycles and committees.
✔️ Oversee the product security aspects for migration of products and services from Data Center to public cloud, e.g., AWS.
✔️ Serve as a trusted cyber security advisor to product and application teams.

✅ Minimum Requirements:
✔️ Experience integrating security scanning/tooling into the development pipeline.
✔️ Experience in analysing and securing microservices and applications developed using JavaScript and Typescript.
✔️ Experience with CI/CD pipelines (such as Gitlab, Jenkins) and infrastructure-as-a-code models (such as Terraform, Helm, or CloudFormation).
✔️ Hands-on development experience in Python/shell scripting.
✔️ Strong understanding of supply chain security, software integrity, and secure software delivery.
✔️ Experience with Docker and mesh technologies (such as ISTIO).
✔️ Experience with architecture and security reviews, threat modelling, and application risk is highly desired.
✔️ Experience working with Agile methodologies.
✔️ Knowledge of privacy laws and regulations, such as GDPR desired.
✔️ Familiarity with industry regulations, frameworks, and practices. For example, PCI, ISO 27001, NIST, etc.

✅ PREFERRED QUALIFICATIONS:
✔️ In-depth experience with architecting secure services on Kubernetes.
✔️ Extensive experience with architecting secure services on AWS or on-prem data centers.
✔️ Security-related professional certifications e.g., CISSP, CISM, CCSK, CCSP, CEH, are highly desirable.

✅ We offer excellent benefits, including but not limited to:
🏝 24 vacation days annually 
🤒 6 sick days without a medical certificate 
🏥 Premium Health Insurance (coverage up to 5,000 EUR annually) 
🎉 Special occasion gifts: birthday, wedding, newborn 
📚 Learning & Development budget (for conferences, courses and certifications) 
🌍 Corporate events: international parties, team buildings, activities 
📈 Career growth opportunities in a fast-growing company 
✈️ Relocation package for international candidates 
🏋️ Sports package (FitPass membership) 
🗣️ Language classes: Serbian & English (company-covered)

We invite a Senior Application Security Engineer to join our team.

🌎 Global Remote Mobility: Available for Senior roles in selected jurisdictions.

✅ Responsibilities:
✔️ Demonstrated ability to collaborate with other teams to achieve complex objectives.
✔️ Responsible for security architecture design from cloud infrastructure to application through the implementation of "secure by design" principles.
✔️ Collaborate with product managers, architects, and developers on the implementation of the security controls platform ecosystem and products.
✔️ Proof security implementations within infrastructure and application deployment manifests and the CI/CD pipelines.
✔️ Define required policies, controls, and capabilities for the protection of products and environments.
✔️ Build and validate declarative threat models automation.
✔️ Participate in engineering teams’ product planning cycles and committees.
✔️ Oversee the product security aspects for migration of products and services from Data Center to public cloud, e.g., AWS.
✔️ Serve as a trusted cyber security advisor to product and application teams.

✅ Minimum Requirements:
✔️ Experience integrating security scanning/tooling into the development pipeline.
✔️ Experience in analysing and securing microservices and applications developed using JavaScript and Typescript.
✔️ Experience with CI/CD pipelines (such as Gitlab, Jenkins) and infrastructure-as-a-code models (such as Terraform, Helm, or CloudFormation).
✔️ Hands-on development experience in Python/shell scripting.
✔️ Strong understanding of supply chain security, software integrity, and secure software delivery.
✔️ Experience with Docker and mesh technologies (such as ISTIO).
✔️ Experience with architecture and security reviews, threat modelling, and application risk is highly desired.
✔️ Experience working with Agile methodologies.
✔️ Knowledge of privacy laws and regulations, such as GDPR desired.
✔️ Familiarity with industry regulations, frameworks, and practices. For example, PCI, ISO 27001, NIST, etc.

✅ PREFERRED QUALIFICATIONS:
✔️ In-depth experience with architecting secure services on Kubernetes.
✔️ Extensive experience with architecting secure services on AWS or on-prem data centers.
✔️ Security-related professional certifications e.g., CISSP, CISM, CCSK, CCSP, CEH, are highly desirable.

✅ We offer excellent benefits, including but not limited to:
💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes). 
🎾 Partial compensation for tennis and padel lessons. 
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities). 
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support. 
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days. 
🚌 Transport compensation - 200 euros net per month. 
📈 Competitive remuneration level with annual review. 
🤝 Teambuilding activities. 

We invite a Senior Application Security Engineer to join our team.

🌎 Global Remote Mobility: Available for Senior roles in selected jurisdictions.

✅ Responsibilities:
✔️ Demonstrated ability to collaborate with other teams to achieve complex objectives.
✔️ Responsible for security architecture design from cloud infrastructure to application through the implementation of "secure by design" principles.
✔️ Collaborate with product managers, architects, and developers on the implementation of the security controls platform ecosystem and products.
✔️ Proof security implementations within infrastructure and application deployment manifests and the CI/CD pipelines.
✔️ Define required policies, controls, and capabilities for the protection of products and environments.
✔️ Build and validate declarative threat models automation.
✔️ Participate in engineering teams’ product planning cycles and committees.
✔️ Oversee the product security aspects for migration of products and services from Data Center to public cloud, e.g., AWS.
✔️ Serve as a trusted cyber security advisor to product and application teams.

✅ Minimum Requirements:
✔️ Experience integrating security scanning/tooling into the development pipeline.
✔️ Experience in analysing and securing microservices and applications developed using JavaScript and Typescript.
✔️ Experience with CI/CD pipelines (such as Gitlab, Jenkins) and infrastructure-as-a-code models (such as Terraform, Helm, or CloudFormation).
✔️ Hands-on development experience in Python/shell scripting.
✔️ Strong understanding of supply chain security, software integrity, and secure software delivery.
✔️ Experience with Docker and mesh technologies (such as ISTIO).
✔️ Experience with architecture and security reviews, threat modelling, and application risk is highly desired.
✔️ Experience working with Agile methodologies.
✔️ Knowledge of privacy laws and regulations, such as GDPR desired.
✔️ Familiarity with industry regulations, frameworks, and practices. For example, PCI, ISO 27001, NIST, etc.

✅ PREFERRED QUALIFICATIONS:
✔️ In-depth experience with architecting secure services on Kubernetes.
✔️ Extensive experience with architecting secure services on AWS or on-prem data centers.
✔️ Security-related professional certifications e.g., CISSP, CISM, CCSK, CCSP, CEH, are highly desirable.

✅ We offer excellent benefits, including but not limited to:
🚀 Career growth opportunities in an international and dynamic environment;
📚 Opportunity to develop language skills with partial compensation for language courses;
🎁 Special gifts for birthdays, weddings, and newborns;
🏝️ 20 working days of paid annual vacation, 6 paid sick leaves;
🍲 Office snacks and refreshments;
🏋️‍♂️ Sports package to support a healthy lifestyle;
🩺 Comprehensive medical insurance for you and your partner;
📍 Comfortable office with great facilities in a prime location;
 🎉 Exciting corporate events, team-building activities, and international company parties.

About Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Role:

We are seeking a Senior-level Back-End Architect to define and govern backend architecture across multiple products and platforms. This role requires deep technical expertise, strong leadership skills, and the ability to make long-term architectural decisions aligned with business strategy.

How You’ll Make an Impact:

• Own backend architecture vision and roadmap across teams and domains
• Design large-scale distributed systems using PHP, Node.js, and Java
• Drive architectural decisions for microservices, event-driven systems, and data platforms
• Lead complex system refactoring and legacy modernization initiatives
• Define non-functional requirements (scalability, resilience, performance, security)
• Act as final technical authority in architecture and design reviews
• Mentor Senior Engineers and influence engineering culture
• Partner with product and business leaders on strategic initiatives
• Ensure architectural consistency and governance across teams

Who You Are:

Must-Have:

• 10+ years of backend engineering experience with 3–5+ years in an architecture role
• Proven experience designing enterprise-scale, high-traffic systems
• Deep expertise in PHP, Node.js, and Java ecosystems
• Strong background in distributed systems and fault tolerance
• Experience leading cross-team technical initiatives
• Excellent communication skills
• Strong understanding and practical application of architectural patterns

Preferred:

• Experience defining platform-wide standards and governance models
• Cloud-native architecture experience
• Experience with Kafka, Pub/Sub, or large-scale messaging systems
• Familiarity with Domain-Driven Design and Clean Architecture

What We Offer:

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!

#LI-

As a Finance Applications Implementer, we are looking for someone with a strong understanding of billing and financial processes and experience working with platforms such as Zuora and NetSuite. The ideal candidate can quickly understand our current system setup and business objectives in order to support implementation initiatives and identify opportunities for improvement.

You will join our global team and collaborate closely with multiple departments across the organization.

What you'll do:

• Support the implementation and configuration of finance application solutions, primarily within Zuora and integrated platforms such as NetSuite and Salesforce
• Translate business requirements and functional specifications into system configurations and process improvements
• Design, test, and implement solutions that support billing, invoicing, collections, and other financial workflows while aligning with industry best practices
• Collaborate with cross-functional teams including Marketing, Sales, Customer Success, Finance, Business Operations, Delivery, and Support to support system initiatives and operational needs
• Contribute to the implementation and optimization of integrated systems across Salesforce, Zuora, and NetSuite to support billing and revenue operations
• Support cross-platform initiatives involving financial processes and system integrations
• Work within an agile environment by participating in requirement gathering, documenting user stories, and supporting testing and system validation
• Document system configurations, process flows, and technical design specifications

What to bring:

• Experience supporting implementations or process improvements in billing or other finance teams.
• Understanding of financial processes such as invoicing, collections, payment processing, and reconciliation
• Familiarity with system platforms such as Zuora, NetSuite, Salesforce, or other CRM/ERP solutions
• Understanding of system scalability, security, and maintainability considerations in system design and development
• Bachelor’s Degree or equivalent experience
• Strong project coordination and stakeholder management skills

Bonus points for:

• Experience working with Zuora Platform operations or subscription management platforms
• Exposure to system automation, scripting, or platform customization
• Demonstrated commitment to professional development in financial systems, billing operations, or CRM platforms
• Experience collaborating with Finance, Revenue Operations, or Billing teams
• Certifications or training related to Salesforce, Zuora, NetSuite, or any other financial system.

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc Stocked kitchen and bar.
• Equity in options.
• Hybrid working – 3 days/week in the office.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion for learning and are excited about eCommerce and technology, we want to hear from you. We welcome applicants of all backgrounds, genders, and beliefs to join our inclusive team. Our commitment to diversity ensures that everyone, regardless of identity, has an equal opportunity here. We celebrate individuality and seek to create a workplace where everyone can thrive. Help us be the best version of Yotpo by building something great together!

Who We Are:

At Airia, we're a team of innovators, technologists, and problem-solvers united by a shared vision: making enterprise AI accessible, secure and impactful. Our diverse team brings together deep expertise in artificial intelligence, enterprise software, and industry-specific knowledge to tackle the most pressing challenges facing modern businesses. We believe in responsible innovation, putting our customers' needs first, and building solutions that create lasting value.

Who You Are:

You are a passionate, driven individual with a strong interest in software development and a focus on both front-end and back-end technologies. You are self-motivated, detail-oriented, and thrive in a fast-paced and dynamic environment. You excel in problem-solving, are eager to tackle complex challenges, and are adept at communicating and collaborating with cross-functional teams.

What You Will Do:

As a Full Stack Engineer at Airia, you'll play a key role in designing and building our enterprise-grade web platform. You will work across the full development stack to deliver scalable, secure, and high-performing software that supports complex business workflows. The ideal candidate has deep experience with modern web technologies, backend services, and distributed systems.

Core Responsibilities: 

• Collaborate on the design and development of responsive and user-friendly web applications. 
• Build engaging user interfaces using React and modern front-end technologies. 
• Develop and maintain server-side logic using C# and .NET Core. 
• Integrate third-party APIs and services to enhance application functionality. 
• Ensure the security and privacy of data through effective implementation of best practices.
• Conduct testing, debugging, and troubleshooting to identify and address software issues. 
• Collaborate with cross-functional teams to implement continuous improvements and updates. 

What We Need from You: 

• BS/MS in Software Engineering, Computer Science, or a related Engineering field.
• 5+ years of industry experience as a Full Stack Engineer supporting enterprise business-to-business web applications. 
• In-depth knowledge of Azure services.
• Strong understanding of back-end development using C#.
• Strong proficiency in front-end technologies (HTML5, CSS, JavaScript). 
• Experience designing and implementing scalable and resilient architectures. 
• Familiarity with multi-tenancy considerations and solutions. 
• Proficiency in scripting and automation using tools such as PowerShell or Azure CLI. 
• Familiarity with Linux and cloud environments, especially Microsoft Azure. 
• Exceptional creativity, along with strong collaboration and communication skills. 
• Ability to work in a hybrid in-office setup (3 days/week in-office presence required).

Airia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.