We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person
• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus.

Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.

• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Become a Senior SRE for Bloomreach!

Join the newly form Datacraft team — the team building the next-generation data platform for Bloomreach Engagement. Datacraft owns three interconnected domains:

• Data Warehouses (~60%) — making Bloomreach data first-class in customer DWHs (Snowflake, BigQuery, Databricks). The strategic goal for 2026–27 is to use DWHs to exponentially accelerate data adoption.
• Loomi Analytics Agent (~20%) — evolving Loomi Analytics into an agentic analytics assistant that can explore data across systems, explain insights, and act on them.
• Dashboards & Analytics Stack (~20%) — moving Engagement reporting onto DWH-backed, modern analytics stacks (semantic layers, headless BI tools).

As a Senior SRE, you will be the reliability backbone of this AI-first data team. Your work will directly impact the deployments, pipelines, reliability, and observability of pipelines and services that hundreds of enterprise customers depend on — from data exports into Databricks and BigQuery, to the  AI agent Loomi uses to surface insights.

Datacraft is an AI-first team. We believe code is a commodity and expect every engineer to fluently use coding agents (e.g., Cursor, Claude Code, Copilot, Gemini CLI) as a core part of their daily workflow. The ability to leverage AI tooling to accelerate development, prototyping, and problem-solving is not optional — it's foundational. 

For candidates at the P3 / Senior SRE level, starting monthly compensation begins at 3 800 € gross, with the final offer tailored for each candidate based on their skills and experience. Stock options and a comprehensive benefits package are also included. Working in one of our Central European offices (Bratislava, Praha, Brno) or from home on a full-time basis, you'll become a core part of the Engineering team.

What challenge awaits you?

As a P3 (Senior) SRE at Bloomreach, you are an independent professional — expert in reliability engineering, able to decompose objectives into actionable infrastructure improvements, and lead initiatives end-to-end with minimal day-to-day guidance.

We need you to build and operate an ecosystem where data engineers can safely and efficiently develop, debug, and operate data-intensive jobs and services — spanning Kafka ingest pipelines, Iceberg data lakes, multi-DWH exports, Databricks deployment and orchestration (Airflow / Cloud Composer), and agentic AI workloads.

Your responsibilities

a. Platform reliability & observability

• Build and maintain the reliability ecosystem where engineers can safely develop, debug, and operate DataCraft services running on GCP and Kubernetes (DataProc, Cloud Composer, BigQuery, Snowflake/Databricks connectors).
• Ensure end-to-end observability across the full data platform — from Kafka ingest through GCS/Iceberg staging, Airflow orchestration, to Databricks and BigQuery destinations — enabling the team to catch missing loads, SLA breaches, and data drifts before customers notice, or costs drift.
• Drive scalability so services can scale vertically and horizontally based on operational and telemetric data (OpenTelemetry, Prometheus, Victoria Metrics).
• Maintain team health dashboards and alerting (Grafana, PagerDuty, Sentry).

b. Infrastructure as Code & deployments

• Own and evolve Terraform-based infrastructure for DataCraft services.
• Automate deployments, instance setup, and operational runbooks to eliminate manual/semi-manual steps.
• Maintain CI/CD pipelines (GitLab) with linters, security scans, and code quality checks, AI code reviews, enabling engineers to produce high-quality MRs.

c. Security & compliance

• Help the team fulfill security requirements for ISO and SOC2 audits by enforcing security principles: key distribution, key rotation, authorization & authentication at the service level, data encryption in transit, data isolation, resource limitations, and audit logs.
• Ensure data access controls are properly enforced across multi-DWH environments (BigQuery, Snowflake, Databricks).

d. Incident management & L3 support

• Participate in and drive L3 on-call rotation and incident resolution for DataCraft services.
• Contribute tooling for debugging, troubleshooting, and performance testing of data pipelines and orchestration layers.
• Use telemetry data and distributed tracing to navigate complex, distributed service architectures.

e. Agentic platform reliability

• Ensure reliability and observability of the Loomi Analytics Agent data infrastructure — LLM API gateway performance, MCP server health, and evaluation pipeline availability.
• Monitor and alert on data quality issues that could introduce inconsistencies or hallucinations in Loomi's responses — making the agent's data access patterns reliable and debuggable.

Our tech stack

Languages: Python (primary), Go, SQL Messaging & streaming: Apache Kafka Storage & databases: Databricks, BigQuery, Apache Iceberg, GCS, Mongo, Redis Data processing & orchestration: Apache Spark, DataFlow, Airflow / Cloud Composer Infrastructure: GCP, Kubernetes, Terraform AI / Agentic: LLM APIs, MCP, agent orchestration frameworks Observability: Grafana, Prometheus, Victoria Metrics, PagerDuty, Sentry, OpenTelemetry CI/CD & tooling: GitLab, Jira, Confluence AI coding agents: Cursor, Claude Code

Your qualifications

Professional experience

Impact

• You can articulate how your contributions transformed the way engineers work and fostered a strong SRE/DevOps culture.
• You can demonstrate how impactful reliability work connects to business success and customer outcomes.

Ownership

• You embrace the you build it, you run it principle — you love owning what you ship.
• You are cost-aware: effective vertical and horizontal autoscaling and detailed telemetry insights are how you demonstrate mindfulness of cloud spend.

Systematic approach

• Infrastructure as Code is the only thing that brings stability into chaos
• You design for failure: SLOs, error budgets, and runbooks are first-class artifacts, not afterthoughts.

Data-driven

• You use telemetry and metrics to give engineers actionable feedback on how applications and services behave.
• You can navigate complex data platform architectures using distributed tracing and debugging.

Technical skills

• Solid hands-on experience with GCP (BigQuery, DataProc, Cloud Composer, GCS) and Kubernetes.
• Experience with Python; Go is a strong advantage.
• Familiarity with data pipeline technologies (Kafka, Airflow/Cloud Composer, Spark, Iceberg) — you don't need to write ETL code, but you need to operate it reliably and know when something is wrong.
• Fluent use of AI coding agents (Cursor, Claude Code, Copilot, Gemini CLI, or similar) — you already use these tools daily to accelerate work.
• Comfortable with on-call rotation and 24/7 incident response.
• Remote-first mindset — you know how to be effective in distributed teams.
• You are able to learn and adapt — essential when exploring new tech or navigating our growing codebase.

Strongly preferred

• Experience operating single-DWH environments (Snowflak, Databricks or BigQuery).
• Familiarity with agentic/LLM workloads — API reliability, latency SLOs, trace observability for AI systems.
• Experience with open table formats (Iceberg, Delta Lake) in production environments.
• Exposure to data security and compliance in the context of customer-facing DWH integrations (consent, data retention, PII handling).

Personal qualities

• Ownership & accountability — you take issues from detection through to resolution and follow-up prevention.
• Systematic thinking — you identify root causes, not symptoms, and document your findings so the team learns.
• Collaboration & communication — you explain trade-offs and constraints clearly to both engineers and non-engineers.
• Bias for reliability — operational excellence (SLOs, oncall friendliness, proactive alerting) is not a chore, it's your craft.
• Continuous improvement mindset — you are comfortable iterating, revisiting assumptions, and improving incrementally.
• Comfortable operating remote-first in a distributed team across Central Europe.

Your success story

In 30 days:

• Get to know the DataCraft team, the company, and the most important processes.
• Set up your local and GCP development environment and complete the Engagement engineering onboarding.
• Understand the current state of DataCraft services: pipelines, orchestration, observability gaps, and on-call runbooks.

In 90 days:

• Start contributing to the L3 on-call rotation, handling incidents, troubleshooting, and debugging — which will sharpen your understanding of the platform and surface fresh improvement ideas.
• Deliver your first meaningful reliability improvement: an observability enhancement, a deployment automation, or an SLO definition for a key DataCraft service.

In 180 days:

• Own the reliability posture of at least one DataCraft domain end-to-end — able to independently design, operate, and continuously improve it.
• Drive measurable improvements in MTTR, alert signal-to-noise ratio, or deployment confidence across the team.
• Be a trusted reliability partner in architecture discussions — your input shapes how new DataCraft services are designed for operability from day one.

#LI-KP1

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Analysing data to optimise Bolt’s marketplace health for drivers and riders.
• Developing complex analytical models and reporting systems for Slovakia.
• Developing and nurturing critical relationships that will grow our business (stakeholders include: unions; regulators; government officials; local communities, etc.).
• Identifying trends, risks, and improvement opportunities on a local level that may impact the business.
• Overseeing the optimisation of local operational processes and procedures.
• Driving business growth and revenue through achieving operational milestones and key metrics.
• Taking ownership of Bolt’s growth in Slovakia by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business objectives.
• Advocating and elevating Bolt’s brand, product, and service whilst navigating through regulatory matters and local policies within the transportation and tech industry.
• Overseeing the design and execution of operational strategies/goals to strengthen our value proposition.

• You have 1+ years of experience in an operations management role.
• You have 5+ years of experience working in Operations, Consulting, Analytics, or in a related field.
• You are a strong leader and collaborator with excellent English and the Czech or Slovak language (both verbal and written).
• You are a hustler, not stopping after several obstacles a day.
• You are passionate about new technologies and ride-hailing.
• You are highly analytical and have a data-driven mindset with excellent Excel skills.
• You have a Bachelor’s Degree or higher in Economics, Finance, or other analytical subject.
• You have a strong sense of ownership with a hands-on approach.
• You are comfortable with developing analytical and decision frameworks to support your strategies and decisions.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50 countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.

• Accelerate your professional growth with unique career opportunities.

• Get a rewarding salary and stock option package that lets you focus on doing your best work.

• Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork..

• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

• Perform periodic audits on company procedures and processes and report on the organization’s compliance.
• Identify, analyze, and resolve compliance issues.
• Support the sales process by completing RFPs.
• Ensure that all policies and standards are regularly reviewed and up-to-date.
• Keep the company’s process mapping and responsibilities structure chart up to date.
• Develop and update existing compliance policies and related documentation.
• Proactively research to stay up-to-date with regulations and rules.
• Communicate regulations to internal and external parties.
• Assist with management review preparation
• Communication with clients across various regions (EMEA, US)

• Strong knowledge of industry compliance requirements and standards.
• Good understanding of SaaS Business.
• Good understanding of Governance, Risk, and Compliance in IT environment.
• Outstanding communication and interpersonal abilities.
• Previous experience as a compliance analyst, compliance officer, compliance manager, or similar position in a related field.
• Advanced analytical abilities.
• Effective research skills.
• Ability to perform under pressure.
• Experience with ISO security standards.
• Experience with SOC auditing.

#LI-HO1

• Perform periodic audits on company procedures and processes and report on the organization’s compliance.
• Identify, analyze, and resolve compliance issues.
• Support the sales process by completing RFPs.
• Ensure that all policies and standards are regularly reviewed and up-to-date.
• Keep the company’s process mapping and responsibilities structure chart up to date.
• Develop and update existing compliance policies and related documentation.
• Proactively research to stay up-to-date with regulations and rules.
• Communicate regulations to internal and external parties.
• Assist with management review preparation
• Communication with clients across various regions (EMEA, US)

• Strong knowledge of industry compliance requirements and standards.
• Good understanding of SaaS Business.
• Good understanding of Governance, Risk, and Compliance in IT environment.
• Outstanding communication and interpersonal abilities.
• Previous experience as a compliance analyst, compliance officer, compliance manager, or similar position in a related field.
• Advanced analytical abilities.
• Effective research skills.
• Ability to perform under pressure.
• Experience with ISO security standards.
• Experience with SOC auditing.

#LI-HO1

• Perform periodic audits on company procedures and processes and report on the organization’s compliance.
• Identify, analyze, and resolve compliance issues.
• Support the sales process by completing RFPs.
• Ensure that all policies and standards are regularly reviewed and up-to-date.
• Keep the company’s process mapping and responsibilities structure chart up to date.
• Develop and update existing compliance policies and related documentation.
• Proactively research to stay up-to-date with regulations and rules.
• Communicate regulations to internal and external parties.
• Assist with management review preparation
• Communication with clients across various regions (EMEA, US)

• Strong knowledge of industry compliance requirements and standards.
• Good understanding of SaaS Business.
• Good understanding of Governance, Risk, and Compliance in IT environment.
• Outstanding communication and interpersonal abilities.
• Previous experience as a compliance analyst, compliance officer, compliance manager, or similar position in a related field.
• Advanced analytical abilities.
• Effective research skills.
• Ability to perform under pressure.
• Experience with ISO security standards.
• Experience with SOC auditing.

#LI-HO1

We want you to join us full-time as a Staff Backend Engineer. You will work remotely first (from Central & Eastern Europe), but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague. For candidates at the P4 / Staff Software Engineer level, starting monthly compensation begins at 4 400 € gross, with the final offer tailored for each candidate based on their skills and experience. Stock options and a comprehensive benefits package are also included.

The Pulsar team builds platform and admin services that all Bloomreach SaaS products rely on. In your first year, you’ll develop features used by thousands of customers and deliver fast, consistent, and high-energy (but low-drama) product releases. We all work remotely from the US, India, and Europe.

Examples of our services:  

• Central services to publish Model Context Protocol APIs for external AI agents
• Multi-product customer provisioning and licensing orchestration
• Integrated user management, authentication, and authorization
• High-availability, centralized configuration management
• Tools for new customer integration & product tuning

Why you’ll love your work

• Technical Variety: Cloud-native services with diverse tech stacks offer learning and experimentation.
• Impact: Our services are used by customers and teams across the company – engineers, product managers, services consultants, and even executives.
• Autonomy: Senior engineers design, build, and deploy complete projects and are experts in our services.
• Teamwork: Your teammates are also high performers and will support you with learning our systems, brainstorming & design review, and running high-reliability production deployments.

Your typical day

Your day begins with review of a teammate’s GitLab merge request. It has already been reviewed by Claude, but you’ll think deeply about the business problem, alternative solutions, and future needs. 

Then you spend a few undisturbed hours “in the flow,” working on a technical design doc for a new project. Once you’ve completed a draft, you send it to another teammate for feedback, then decide to jump on a Zoom call to talk it over and refine it.

After lunch, you join the team for a quick standup via Zoom to discuss current work and the plan for the next few days. You mention that you’re finishing up a small improvement to improve the logging and alerting for one of our components that requires high uptime. A teammate offers to review your changes. It has some complex behavior, so you walk through it together and make a few improvements.

Soon, the new unit tests are green. With a few keystrokes, you create a merge request, spin up a dev instance, and deploy your change. After some quick smoke tests, you and your teammate decide to merge the change. Your improvement will be deployed in production with the release in a few days.

Next, you respond to a Slack request for advice on integrating with the authorization API. You draft a short tech design doc that links the API spec, code examples, and optimization tips. You discuss it on the team channel, and your manager forwards it to another team that’s also starting a new service.

Your day ends with a chat with a product manager about questions that came up while drafting the tech design. With their feedback, you refine the proposal to deliver the core feature more quickly, while the product manager will work with customers and decide how much more to invest. Tomorrow, you’ll break down the tasks in Jira and decide what you’ll complete yourself and what you’ll ask teammates to complete….

Our tech stack(s)

• Languages & Frameworks: Java / Spring, Python, Go – occasionally TypeScript, Angular, React
• Data: Postgres, MySQL, MongoDB, Redis, Kafka
• Cloud: AWS & GCP (RDS, Redshift, Pub/Sub, BigTable, DataFlow, etc), Docker & Kubernetes (via EKS & GKE)
• Tools: Jira, Gitlab CI/CD, Prometheus, Grafana, OpenSearch

Our expectations

• Flexible intelligence: Stretch your technical skills in a distributed cloud environment, making changes across systems built with various tech stacks to meet challenging requirements.
• Drive: Rapidly ship product improvements that affect thousands of users in a low-drama and high-trust way. 
• Security & Reliability: Balance risks and benefits of change with discipline and agility.
• Communication: Organize technical work and maintain trust/respect across multiple teams, geographic regions, and departments.
• Knowledge Sharing: Proactively share expertise, guide less experienced team members, and document work for long-term sustainability.

The ideal candidate’s experience

• Active user of AI coding tools such as Cursor and Claude Code
• Developed backend services with Python using a variety of data systems (5+ years)
• Understands web security principles (OWASP), Authentication, and Authorization practices
• Designed APIs for a SaaS product
• Operated services in production on public cloud infrastructure
• Some experience with Java / Spring or Go
• Exposure to web frontend development (Angular / React)

#LI-KP1

Are you looking for a cutting-edge tech stack to work with and to make an impact on a daily basis? We are currently forming a team of software engineers dedicated to developing and maintaining Web & Mobile SDKs for our customers, and we are looking for a new colleague to join as a Senior Software Engineer for JS Web SDK & React Native Mobile SDK (Engagement). For candidates at the P3 / Senior Software Engineer level, starting monthly compensation begins at 3700 € gross, with the final offer tailored for each candidate based on their skills and experience. Stock options and a comprehensive benefits package are also included. Working in one of our Central European offices (Brno, Prague, Bratislava) or from home on a full-time basis, you‘ll become a core part of the Engineering Team.

What challenge awaits you?

As a Senior Software Engineer for JS Web SDK & React Native Mobile SDK at our company, you'll encounter exciting, high-end technical challenges. You'll be part of a team that delivers innovative features, enabling our clients to build powerful mobile applications using Web & Mobile SDKs on platforms of their preference (Web: TypeScript, Mobile Natives: Android, iOS, Mobile Wrappers: React Native, Flutter). These SDKs track user behavior and provide capabilities to deliver personalized content. You’ll work on implementing and extending components that provide features like push notifications, in-app messaging, tracking, dynamic rendering, and many more. We will encourage you to explore and engage with various parts of our platform. Your primary focus will be in JavaScript / TypeScript for Web & Mobile React Native SDK Wrapper.

Your job will be to:

1. Design & Deliver new features
2. Ensure quality and compatibility
3. Support and Maintain owned components

a. Design & Deliver new features

• Translate business requirements for product features into detailed technical specifications and comprehensive design documents.
• Define and develop new features with a strong emphasis on quality, usability, and performance.
• Build, publish and monitor new versions of React Native Platform, ensuring seamless adoption.
• Stay updated with the latest industry trends and technologies to incorporate best practices into the development process.

b. Ensure quality and compatibility

• Implement robust testing, and validation processes to ensure the reliability and stability of the new features.
• Measure and tune client-side performance of our features.
• Continuously improve the technical quality and ease of use of Web & React Native SDKs.
• Make sure we utilize all the mobile technologies in the best way - ensuring our Web & React Native SDKs are functional, secure and high performance. 
• Conduct regular code reviews and use static code analysis tools to maintain high code quality.
• Collaborate with QA engineers to develop comprehensive test plans and automated tests. 

c. Support and Maintain owned components

• Provide ongoing support and maintenance for existing features, including troubleshooting issues, fixing bugs, and implementing enhancements.
• Support our client-facing colleagues in the investigation of possible issues (L3 support).
• Document code including guides, configuration instructions, feature descriptions, design decisions, and operational procedures to facilitate ongoing maintenance and knowledge sharing.
• Utilize feedback from users and stakeholders to continually improve the functionality and usability of Mobile SDKs.

What tech stack do we have for you?

• Web JavaScript / TypeScript SDK: JavaScript, TypeScript, HTML/CSS, Mustache, Jest, Karma, Docker
• React Native Wrapper Mobile SDK (Android & iOS): React Native, JavaScript & TypeScript, CocoaPods, Yarn, npm, Babel, Jest
• Common Tech Stack: Software & Tools - Grafana, Sentry, GitHub, GitLab, Jira, Productboard

You will be developing new features and maintaining the codebase to ensure compatibility with different versions. Therefore, you should be passionate about new features in mobile technologies, and be keen to investigate how personalization may work in the context of today's privacy-focused digital world.

Both Web & Mobile SDKs are being integrated with internal APIs written in Golang & Python, which run on top of Kubernetes and Google Cloud. While these won’t be your primary focus, we highly value your involvement in other parts of the platform.

Your success story will be:

• In 30 Days: Successfully onboard, get familiar with Web JavaScript / TypeScript & React Native Mobile SDKs, and contribute to ongoing tasks, demonstrating understanding of the codebase and team processes.
• In 90 Days: Contribute to design discussions and independently deliver high-quality code for assigned features. Participate in investigating and resolving production issues.
• In 180 Days: Independently manage larger tasks, contribute to team improvements, and confidently handle L3 support, investigating and resolving production issues.

You have the following experience and qualities:

1. Professional — Proven experience in web & mobile development, knowledge of wrappers, mobile ecosystem, system design, and maintenance.
2. Personal — Demonstrates strong initiative, ability to work within a team, communication skills, and a commitment to continuous learning and improvement.

Professional experience

• Proven experience in the area of web & mobile development, which is essential for building SDKs for web browsers and React Native mobile applications.
• Overview of technologies and programming languages used for wrapping mobile applications.
• Solid understanding of the mobile development ecosystem. An experience in building libraries or SDKs is an advantage. Familiarity with the build and publishing of mobile applications.
• Experience with dynamic rendering would be a valued asset.
• Experience with version control systems (Git) and CI/CD pipelines. We utilize Git for code management and CI/CD pipelines for efficient development and deployment.

Personal qualities

• Demonstrates strong initiative and a proactive approach to problem-solving.
• Excellent communication and collaboration skills, with the ability to work effectively within a team.
• A genuine passion for learning new technologies and keeping up-to-date with the latest advancements.
• A commitment to delivering high-quality work and a dedication to continuous improvement.

#LI-KP1

KLARSTEIN has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including around 500 employees around the globe. 

*from 1600 €/month gross depends on experience 

What you will do:  

As a Data Analyst you would be a part of highly motivated and dynamic e-commerce department.

• Main responsibility would be creation and maintenance of Power Bi reports in co-operation with our database and BI specialists.
• You would work with big data in our global data warehouse, so keeping an eye on a report performance is a must.
• You would support managers and their enquiries – you would make sure they can focus on the business using your reports and provided data.
• You would analyze data to identify trends and processes that could be automated.
• You would prepare analyses and data for business reviews.

What we are looking for:  

• Experience with some visual tool (Power BI, Tableau or Qlick Sense)
• Strong analytical thinking
• Proven ability to apply the creative thoughts into report visuals (Power BI, Excel)

Personality prerequisites and skills:

• High attention to detail.
• Ability to work to tight deadlines and react promptly to changes.
• Ability to learn new skills while following new Power Bi updates

What we offer: 

• Teambuildings – Meet your colleagues in informal setting like Family day and let yourself loose during our Christmas and Summer parties. One thing we can assure you of is that in BBG we know how to party.
• Coffee bar – Help yourself to sweets and fresh fruit, sparkling water, tea or coffee to the heart’s content.
• Employee discounts – Save 30% on anything from our brands (like Klarstein or Capital Sports). Kitchen appliances, top-notch sound systems, garden furniture ... you will surely choose something from 2500 products we have on offer.
• Multisport card – Free access to hundreds of sport centres, wellness centres, gyms or classes (yoga, dance, etc.) all around the country. Almost completely paid for by us.
• Bonuses for special occasions – We realize, that work is only a part of your life, and will support you on your personal journey as well. And thus, will give you a special bonus on occasions like anniversaries, getting married, etc.
• Sick days – On top of an annual leave, you have a few paid sick days you can use to recover.
• Slovnaft BAjk – If you want to commute by bicycle, we will chip in on your Slovnaft BAjk subscription (bike sharing in Bratislava).
• A wide range of courses – Increase your professional expertise, get hang of people skills or anything else that will help your professional (and personal) life. Courses, books or online library is on your fingertips.
• English/German/Slovak lessons – Learn new language or step up your game on one of the professional courses. You can join a lessons with a professional lector online from anywhere!
• We offer also place you can leave your bike and after that you can chill in our chill zone, or just took a massage from our massage chair.

Who we are: 

KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brand KLARSTEIN

We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN

JOIN US!

Shape the Future of Financial Services with Capco

At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology.

Want to learn more about our culture and people? Visit us: Capco Careers Slovakia

Why Join Us?

• Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform.
• Flexible Work Environment – we provide flexibility to work remotely from the home office within Czech Republic
• Attractive Benefits Package:
  ✅ Paid sick days
  ✅ 25 vacation days (regardless of age)
  ✅ Cafeteria provided by the Benefits plus services
  ✅ Fully paid meal vouchers
  ✅ Smartphone with 1TB data + Laptop
• Well-being & Community Engagement – mental health webinars, running challenges, sports activities, multisport card or participate in our volunteering days.
• Long-term career – Indefinite period contract with opportunities for career growth.

About the Role

We are building a modern enterprise data platform to support our next phase of digital transformation, including SAP integration, internal application evolution, and advanced BI capabilities.

We are seeking a Data Platform & Architecture Lead to design, own, and evolve how data flows across our organization. This role is focused on data architecture, integration, modeling and database administration.

You will play a critical role in establishing a scalable, well-governed data foundation that enables consistent reporting, operational insights, and future AI capabilities.

What You’ll Do

1. Own Enterprise Data Architecture

• Design and maintain the end-to-end data architecture across systems
• Define canonical data models that unify data from SAP, internal applications, and financial systems
• Establish standards for data structure, naming, and consistency

2. Design Data Pipelines & Orchestration

• Architect and oversee data pipelines and transformation layers
• Work with our internal ETL/orchestration platform to manage data flows
• Ensure scalability, reliability, and observability of pipelines

3. Lead Multi-System Integration

• Integrate data across:

• SAP
• Internal applications (Sales, Performance, Resourcing)
• Financial planning tools (e.g., Anaplan)

• Resolve inconsistencies and define a single source of truth

4. Enable BI & Analytics

• Design analytics-ready data models (fact/dimension structures)
• Partner with BI teams (Looker) to ensure consistent, scalable reporting
• Support metric standardization across the organization

5. Drive Data Strategy & Maturity

• Assess current data landscape and define a data maturity roadmap
• Introduce best practices in:

• Data governance
• Data quality
• Data lifecycle management

6. Collaborate Across Teams

• Work closely with Engineering, BI, and Business stakeholders
• Translate business requirements into scalable data solutions
• Act as a bridge between technical and functional teams

What We’re Looking For

Must-Have Experience

• Proven experience in Data Architecture or Senior Data Engineering roles
• Strong background in designing end-to-end data pipelines
• Experience with data modeling for analytics (fact/dimension, semantic layers)
• Experience integrating multiple systems (ERP, APIs, internal platforms)
• Proficiency in SQL and Python (or similar modern data tooling)
• Solid understanding of data warehousing and modern data architectures

Nice to Have

• Experience with orchestration tools (e.g., Airflow, Dagster, or similar)
• Familiarity with columnar databases (e.g., ClickHouse, Snowflake, BigQuery)
• Experience working with BI tools such as Looker
• Exposure to API-based data ingestion and semi-structured data (JSON)

How to Stand Out

Candidates who stand out will be able to clearly articulate:

• A data platform or architecture they have designed
• How they integrated multiple systems into a unified model
• How they enabled BI or analytics through data modeling

Your Hiring Journey

✅ Screening Call – Introductory chat with our recruiter
✅ Technical Interviews (1-2 rounds, depending on the project) – Discuss your skills with our experienced Capco colleagues
✅ Feedback & Offer – Receive an offer to join our team!

Why Capco? Because You Matter.

At Capco, we prioritize your career growth and well-being. You will have a personal coach to support your development and a flat hierarchy that encourages you to share and implement your ideas. Plus, our team events, sports activities, and networking opportunities help you stay connected and engaged beyond work.

Curious to learn more? Apply now – it only takes 5 minutes!

📩 Contact: Tomas Vanco – tomas.vanco@capco.com
💻 Connect on LinkedIn: Tomas Vanco | LinkedIn

#fulltime 

Shape the Future of Financial Services with Capco

At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology.

Want to learn more about our culture and people? Visit us: Capco Careers Slovakia

Why Join Us?

• Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform.
• Flexible Work Environment – Work from our modern Bratislava office (Nivy Tower) or remotely from home.
• Attractive Benefits Package:
  ✅ Private health care & paid sick days
  ✅ 25 vacation days (regardless of age)
  ✅ Monthly cafeteria allowance (€50/month) or contribution to the 3rd pillar
  ✅ Fully paid meal vouchers
  ✅ Smartphone with 1TB data + Laptop
  ✅ Relaxing office environment: Fresh fruit, game room (PS4, table football), pet-friendly space
• Well-being & Community Engagement – Join yoga lessons, mental health webinars, running challenges, sports activities, or participate in our volunteering days.
• Competitive Compensation – Starting from € 3,400/month (adjusted based on experience) + annual bonus & benefits package.
• Long-term career – Indefinite period contract with opportunities for career growth.

About the Role

We are building a modern enterprise data platform to support our next phase of digital transformation, including SAP integration, internal application evolution, and advanced BI capabilities.

We are seeking a Data Platform & Architecture Lead to design, own, and evolve how data flows across our organization. This role is focused on data architecture, integration, modeling and database administration.

You will play a critical role in establishing a scalable, well-governed data foundation that enables consistent reporting, operational insights, and future AI capabilities.

What You’ll Do

1. Own Enterprise Data Architecture

• Design and maintain the end-to-end data architecture across systems
• Define canonical data models that unify data from SAP, internal applications, and financial systems
• Establish standards for data structure, naming, and consistency

2. Design Data Pipelines & Orchestration

• Architect and oversee data pipelines and transformation layers
• Work with our internal ETL/orchestration platform to manage data flows
• Ensure scalability, reliability, and observability of pipelines

3. Lead Multi-System Integration

• Integrate data across:

• SAP
• Internal applications (Sales, Performance, Resourcing)
• Financial planning tools (e.g., Anaplan)

• Resolve inconsistencies and define a single source of truth

4. Enable BI & Analytics

• Design analytics-ready data models (fact/dimension structures)
• Partner with BI teams (Looker) to ensure consistent, scalable reporting
• Support metric standardization across the organization

5. Drive Data Strategy & Maturity

• Assess current data landscape and define a data maturity roadmap
• Introduce best practices in:

• Data governance
• Data quality
• Data lifecycle management

6. Collaborate Across Teams

• Work closely with Engineering, BI, and Business stakeholders
• Translate business requirements into scalable data solutions
• Act as a bridge between technical and functional teams

What We’re Looking For

Must-Have Experience

• Proven experience in Data Architecture or Senior Data Engineering roles
• Strong background in designing end-to-end data pipelines
• Experience with data modeling for analytics (fact/dimension, semantic layers)
• Experience integrating multiple systems (ERP, APIs, internal platforms)
• Proficiency in SQL and Python (or similar modern data tooling)
• Solid understanding of data warehousing and modern data architectures

Nice to Have

• Experience with orchestration tools (e.g., Airflow, Dagster, or similar)
• Familiarity with columnar databases (e.g., ClickHouse, Snowflake, BigQuery)
• Experience working with BI tools such as Looker
• Exposure to API-based data ingestion and semi-structured data (JSON)

How to Stand Out

Candidates who stand out will be able to clearly articulate:

• A data platform or architecture they have designed
• How they integrated multiple systems into a unified model
• How they enabled BI or analytics through data modeling

Your Hiring Journey

✅ Screening Call – Introductory chat with our recruiter
✅ Technical Interviews (1-2 rounds, depending on the project) – Discuss your skills with our experienced Capco colleagues
✅ Feedback & Offer – Receive an offer to join our team!

Why Capco? Because You Matter.

At Capco, we prioritize your career growth and well-being. You will have a personal coach to support your development and a flat hierarchy that encourages you to share and implement your ideas. Plus, our team events, sports activities, and networking opportunities help you stay connected and engaged beyond work.

Curious to learn more? Apply now – it only takes 5 minutes!

📩 Contact: Tomas Vanco – tomas.vanco@capco.com
💻 Connect on LinkedIn: Tomas Vanco | LinkedIn

#fulltime 

Shape the Future of Financial Services with Capco

At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology.

Want to learn more about our culture and people? Visit us: Capco Careers Slovakia

Why Join Us?

• Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform.
• Flexible Work Environment – we provide flexibility to work remotely from the home office within Czech Republic
• Attractive Benefits Package:
  ✅ Paid sick days
  ✅ 25 vacation days (regardless of age)
  ✅ Cafeteria provided by the Benefits plus services
  ✅ Fully paid meal vouchers
  ✅ Smartphone with 1TB data + Laptop
• Well-being & Community Engagement – mental health webinars, running challenges, sports activities, multisport card or participate in our volunteering days.
• Long-term career – Indefinite period contract with opportunities for career growth.

About the Role

We are building a modern enterprise data platform to support our next phase of digital transformation, including SAP integration, internal application evolution, and advanced BI capabilities.

We are seeking a Data Platform & Architecture Lead to design, own, and evolve how data flows across our organization. This role is focused on data architecture, integration, modeling and database administration.

You will play a critical role in establishing a scalable, well-governed data foundation that enables consistent reporting, operational insights, and future AI capabilities.

What You’ll Do

1. Own Enterprise Data Architecture

• Design and maintain the end-to-end data architecture across systems
• Define canonical data models that unify data from SAP, internal applications, and financial systems
• Establish standards for data structure, naming, and consistency

2. Design Data Pipelines & Orchestration

• Architect and oversee data pipelines and transformation layers
• Work with our internal ETL/orchestration platform to manage data flows
• Ensure scalability, reliability, and observability of pipelines

3. Lead Multi-System Integration

• Integrate data across:

• SAP
• Internal applications (Sales, Performance, Resourcing)
• Financial planning tools (e.g., Anaplan)

• Resolve inconsistencies and define a single source of truth

4. Enable BI & Analytics

• Design analytics-ready data models (fact/dimension structures)
• Partner with BI teams (Looker) to ensure consistent, scalable reporting
• Support metric standardization across the organization

5. Drive Data Strategy & Maturity

• Assess current data landscape and define a data maturity roadmap
• Introduce best practices in:

• Data governance
• Data quality
• Data lifecycle management

6. Collaborate Across Teams

• Work closely with Engineering, BI, and Business stakeholders
• Translate business requirements into scalable data solutions
• Act as a bridge between technical and functional teams

What We’re Looking For

Must-Have Experience

• Proven experience in Data Architecture or Senior Data Engineering roles
• Strong background in designing end-to-end data pipelines
• Experience with data modeling for analytics (fact/dimension, semantic layers)
• Experience integrating multiple systems (ERP, APIs, internal platforms)
• Proficiency in SQL and Python (or similar modern data tooling)
• Solid understanding of data warehousing and modern data architectures

Nice to Have

• Experience with orchestration tools (e.g., Airflow, Dagster, or similar)
• Familiarity with columnar databases (e.g., ClickHouse, Snowflake, BigQuery)
• Experience working with BI tools such as Looker
• Exposure to API-based data ingestion and semi-structured data (JSON)

How to Stand Out

Candidates who stand out will be able to clearly articulate:

• A data platform or architecture they have designed
• How they integrated multiple systems into a unified model
• How they enabled BI or analytics through data modeling

Your Hiring Journey

✅ Screening Call – Introductory chat with our recruiter
✅ Technical Interviews (1-2 rounds, depending on the project) – Discuss your skills with our experienced Capco colleagues
✅ Feedback & Offer – Receive an offer to join our team!

Why Capco? Because You Matter.

At Capco, we prioritize your career growth and well-being. You will have a personal coach to support your development and a flat hierarchy that encourages you to share and implement your ideas. Plus, our team events, sports activities, and networking opportunities help you stay connected and engaged beyond work.

Curious to learn more? Apply now – it only takes 5 minutes!

📩 Contact: Tomas Vanco – tomas.vanco@capco.com
💻 Connect on LinkedIn: Tomas Vanco | LinkedIn

#fulltime 

Shape the Future of Financial Services with Capco

At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology.

Want to learn more about our culture and people? Visit us: Capco Careers Slovakia

Why Join Us?

• Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform.
• Flexible Work Environment – we provide flexibility to work remotely from the home office within Czech Republic
• Attractive Benefits Package:
  ✅ Paid sick days
  ✅ 25 vacation days (regardless of age)
  ✅ Cafeteria provided by the Benefits plus services
  ✅ Fully paid meal vouchers
  ✅ Smartphone with 1TB data + Laptop
• Well-being & Community Engagement – mental health webinars, running challenges, sports activities, multisport card or participate in our volunteering days.
• Long-term career – Indefinite period contract with opportunities for career growth.

About the Role

We are building a modern enterprise data platform to support our next phase of digital transformation, including SAP integration, internal application evolution, and advanced BI capabilities.

We are seeking a Data Platform & Architecture Lead to design, own, and evolve how data flows across our organization. This role is focused on data architecture, integration, modeling and database administration.

You will play a critical role in establishing a scalable, well-governed data foundation that enables consistent reporting, operational insights, and future AI capabilities.

What You’ll Do

1. Own Enterprise Data Architecture

• Design and maintain the end-to-end data architecture across systems
• Define canonical data models that unify data from SAP, internal applications, and financial systems
• Establish standards for data structure, naming, and consistency

2. Design Data Pipelines & Orchestration

• Architect and oversee data pipelines and transformation layers
• Work with our internal ETL/orchestration platform to manage data flows
• Ensure scalability, reliability, and observability of pipelines

3. Lead Multi-System Integration

• Integrate data across:

• SAP
• Internal applications (Sales, Performance, Resourcing)
• Financial planning tools (e.g., Anaplan)

• Resolve inconsistencies and define a single source of truth

4. Enable BI & Analytics

• Design analytics-ready data models (fact/dimension structures)
• Partner with BI teams (Looker) to ensure consistent, scalable reporting
• Support metric standardization across the organization

5. Drive Data Strategy & Maturity

• Assess current data landscape and define a data maturity roadmap
• Introduce best practices in:

• Data governance
• Data quality
• Data lifecycle management

6. Collaborate Across Teams

• Work closely with Engineering, BI, and Business stakeholders
• Translate business requirements into scalable data solutions
• Act as a bridge between technical and functional teams

What We’re Looking For

Must-Have Experience

• Proven experience in Data Architecture or Senior Data Engineering roles
• Strong background in designing end-to-end data pipelines
• Experience with data modeling for analytics (fact/dimension, semantic layers)
• Experience integrating multiple systems (ERP, APIs, internal platforms)
• Proficiency in SQL and Python (or similar modern data tooling)
• Solid understanding of data warehousing and modern data architectures

Nice to Have

• Experience with orchestration tools (e.g., Airflow, Dagster, or similar)
• Familiarity with columnar databases (e.g., ClickHouse, Snowflake, BigQuery)
• Experience working with BI tools such as Looker
• Exposure to API-based data ingestion and semi-structured data (JSON)

How to Stand Out

Candidates who stand out will be able to clearly articulate:

• A data platform or architecture they have designed
• How they integrated multiple systems into a unified model
• How they enabled BI or analytics through data modeling

Your Hiring Journey

✅ Screening Call – Introductory chat with our recruiter
✅ Technical Interviews (1-2 rounds, depending on the project) – Discuss your skills with our experienced Capco colleagues
✅ Feedback & Offer – Receive an offer to join our team!

Why Capco? Because You Matter.

At Capco, we prioritize your career growth and well-being. You will have a personal coach to support your development and a flat hierarchy that encourages you to share and implement your ideas. Plus, our team events, sports activities, and networking opportunities help you stay connected and engaged beyond work.

Curious to learn more? Apply now – it only takes 5 minutes!

📩 Contact: Tomas Vanco – tomas.vanco@capco.com
💻 Connect on LinkedIn: Tomas Vanco | LinkedIn

#fulltime 

Shape the Future of Financial Services with Capco

At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology.

Want to learn more about our culture and people? Visit us: Capco Careers Slovakia

Why Join Us?

• Prestigious Clients & Exciting Projects – Work with top-tier banks on transformation projects that redefine financial services.
• Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform.
• Flexible Work Environment – Work from our modern Bratislava office (Nivy Tower) or remotely from home.
• Attractive Benefits Package:
  ✅ Private health care & paid sick days
  ✅ 25 vacation days (regardless of age)
  ✅ Monthly cafeteria allowance (€50/month) or contribution to the 3rd pillar
  ✅ Fully paid meal vouchers
  ✅ Smartphone with 1TB data + Laptop
  ✅ Relaxing office environment: Fresh fruit, game room (PS4, table football), pet-friendly space
• Well-being & Community Engagement – Join yoga lessons, mental health webinars, running challenges, sports activities, or participate in our volunteering days.
• Competitive Compensation – Starting from € 3,400/month (adjusted based on experience) + annual bonus & benefits package.
• Long-term career – Indefinite period contract with opportunities for career growth.

About the Role

We are building a modern enterprise data platform to support our next phase of digital transformation, including SAP integration, internal application evolution, and advanced BI capabilities.

We are seeking a Data Platform & Architecture Lead to design, own, and evolve how data flows across our organization. This role is focused on data architecture, integration, modeling and database administration.

You will play a critical role in establishing a scalable, well-governed data foundation that enables consistent reporting, operational insights, and future AI capabilities.

What You’ll Do

1. Own Enterprise Data Architecture

• Design and maintain the end-to-end data architecture across systems
• Define canonical data models that unify data from SAP, internal applications, and financial systems
• Establish standards for data structure, naming, and consistency

2. Design Data Pipelines & Orchestration

• Architect and oversee data pipelines and transformation layers
• Work with our internal ETL/orchestration platform to manage data flows
• Ensure scalability, reliability, and observability of pipelines

3. Lead Multi-System Integration

• Integrate data across:

• SAP
• Internal applications (Sales, Performance, Resourcing)
• Financial planning tools (e.g., Anaplan)

• Resolve inconsistencies and define a single source of truth

4. Enable BI & Analytics

• Design analytics-ready data models (fact/dimension structures)
• Partner with BI teams (Looker) to ensure consistent, scalable reporting
• Support metric standardization across the organization

5. Drive Data Strategy & Maturity

• Assess current data landscape and define a data maturity roadmap
• Introduce best practices in:

• Data governance
• Data quality
• Data lifecycle management

6. Collaborate Across Teams

• Work closely with Engineering, BI, and Business stakeholders
• Translate business requirements into scalable data solutions
• Act as a bridge between technical and functional teams

What We’re Looking For

Must-Have Experience

• Proven experience in Data Architecture or Senior Data Engineering roles
• Strong background in designing end-to-end data pipelines
• Experience with data modeling for analytics (fact/dimension, semantic layers)
• Experience integrating multiple systems (ERP, APIs, internal platforms)
• Proficiency in SQL and Python (or similar modern data tooling)
• Solid understanding of data warehousing and modern data architectures

Nice to Have

• Experience with orchestration tools (e.g., Airflow, Dagster, or similar)
• Familiarity with columnar databases (e.g., ClickHouse, Snowflake, BigQuery)
• Experience working with BI tools such as Looker
• Exposure to API-based data ingestion and semi-structured data (JSON)

How to Stand Out

Candidates who stand out will be able to clearly articulate:

• A data platform or architecture they have designed
• How they integrated multiple systems into a unified model
• How they enabled BI or analytics through data modeling

Your Hiring Journey

✅ Screening Call – Introductory chat with our recruiter
✅ Technical Interviews (1-2 rounds, depending on the project) – Discuss your skills with our experienced Capco colleagues
✅ Feedback & Offer – Receive an offer to join our team!

Why Capco? Because You Matter.

At Capco, we prioritize your career growth and well-being. You will have a personal coach to support your development and a flat hierarchy that encourages you to share and implement your ideas. Plus, our team events, sports activities, and networking opportunities help you stay connected and engaged beyond work.

Curious to learn more? Apply now – it only takes 5 minutes!

📩 Contact: Tomas Vanco – tomas.vanco@capco.com
💻 Connect on LinkedIn: Tomas Vanco | LinkedIn

#fulltime 

Shape the Future of Financial Services with Capco

At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology.

Want to learn more about our culture and people? Visit us: Capco Careers Slovakia

Why Join Us?

• Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform.
• Flexible Work Environment – Work from our modern Bratislava office (Nivy Tower) or remotely from home.
• Attractive Benefits Package:
  ✅ Private health care & paid sick days
  ✅ 25 vacation days (regardless of age)
  ✅ Monthly cafeteria allowance (€50/month) or contribution to the 3rd pillar
  ✅ Fully paid meal vouchers
  ✅ Smartphone with 1TB data + Laptop
  ✅ Relaxing office environment: Fresh fruit, game room (PS4, table football), pet-friendly space
• Well-being & Community Engagement – Join yoga lessons, mental health webinars, running challenges, sports activities, or participate in our volunteering days.
• Competitive Compensation – Starting from € 3,400/month (adjusted based on experience) + annual bonus & benefits package.
• Long-term career – Indefinite period contract with opportunities for career growth.

About the Role

We are building a modern enterprise data platform to support our next phase of digital transformation, including SAP integration, internal application evolution, and advanced BI capabilities.

We are seeking a Data Platform & Architecture Lead to design, own, and evolve how data flows across our organization. This role is focused on data architecture, integration, modeling and database administration.

You will play a critical role in establishing a scalable, well-governed data foundation that enables consistent reporting, operational insights, and future AI capabilities.

What You’ll Do

1. Own Enterprise Data Architecture

• Design and maintain the end-to-end data architecture across systems
• Define canonical data models that unify data from SAP, internal applications, and financial systems
• Establish standards for data structure, naming, and consistency

2. Design Data Pipelines & Orchestration

• Architect and oversee data pipelines and transformation layers
• Work with our internal ETL/orchestration platform to manage data flows
• Ensure scalability, reliability, and observability of pipelines

3. Lead Multi-System Integration

• Integrate data across:

• SAP
• Internal applications (Sales, Performance, Resourcing)
• Financial planning tools (e.g., Anaplan)

• Resolve inconsistencies and define a single source of truth

4. Enable BI & Analytics

• Design analytics-ready data models (fact/dimension structures)
• Partner with BI teams (Looker) to ensure consistent, scalable reporting
• Support metric standardization across the organization

5. Drive Data Strategy & Maturity

• Assess current data landscape and define a data maturity roadmap
• Introduce best practices in:

• Data governance
• Data quality
• Data lifecycle management

6. Collaborate Across Teams

• Work closely with Engineering, BI, and Business stakeholders
• Translate business requirements into scalable data solutions
• Act as a bridge between technical and functional teams

What We’re Looking For

Must-Have Experience

• Proven experience in Data Architecture or Senior Data Engineering roles
• Strong background in designing end-to-end data pipelines
• Experience with data modeling for analytics (fact/dimension, semantic layers)
• Experience integrating multiple systems (ERP, APIs, internal platforms)
• Proficiency in SQL and Python (or similar modern data tooling)
• Solid understanding of data warehousing and modern data architectures

Nice to Have

• Experience with orchestration tools (e.g., Airflow, Dagster, or similar)
• Familiarity with columnar databases (e.g., ClickHouse, Snowflake, BigQuery)
• Experience working with BI tools such as Looker
• Exposure to API-based data ingestion and semi-structured data (JSON)

How to Stand Out

Candidates who stand out will be able to clearly articulate:

• A data platform or architecture they have designed
• How they integrated multiple systems into a unified model
• How they enabled BI or analytics through data modeling

Your Hiring Journey

✅ Screening Call – Introductory chat with our recruiter
✅ Technical Interviews (1-2 rounds, depending on the project) – Discuss your skills with our experienced Capco colleagues
✅ Feedback & Offer – Receive an offer to join our team!

Why Capco? Because You Matter.

At Capco, we prioritize your career growth and well-being. You will have a personal coach to support your development and a flat hierarchy that encourages you to share and implement your ideas. Plus, our team events, sports activities, and networking opportunities help you stay connected and engaged beyond work.

Curious to learn more? Apply now – it only takes 5 minutes!

📩 Contact: Tomas Vanco – tomas.vanco@capco.com
💻 Connect on LinkedIn: Tomas Vanco | LinkedIn

#fulltime 

Are you looking for a cutting-edge tech stack to work with on a daily basis? We are currently expanding our Campaigns team and are looking for a new colleague to join as a Senior Software Engineer.

For candidates at the P3 / Senior Software Engineer level, starting monthly compensation begins at 3700 € gross, with the final offer tailored for each candidate based on their skills and experience. Stock options and a comprehensive benefits package are also included. Working in one of our Central European offices (Bratislava, Brno, Prague) or from home on a full-time basis, you‘ll become a core part of the Engineering Team.

What challenge awaits you?

As a Senior Software Engineer at our company, you'll come face-to-face with exciting, high-end technical challenges. You'll be a part of a team that delivers magical customer experiences through personalized omnichannel marketing campaigns. You’ll work on  implementing new microservices into our architecture, managing high-throughput systems, and enhancing the speed and reliability of our platform. You will utilize cutting-edge AI-powered solutions, such as GenAI and LLMs. 

You'll collaborate closely with other engineering teams and product managers to ensure seamless integration of our campaigns automation features with the rest of our platform, fostering a culture of collaboration and innovation. This role offers a unique opportunity to combine your technical expertise with a passion for customer experience enhancement and a desire to empower businesses with data-driven personalization.

Your job will be to:

1. Design & Deliver new features
2. Ensure quality and performance of developed solution
3. Support and Maintain owned components

a. Design & Deliver new features

• Translate business requirements for product features into technical specifications and design documents.
• Collaborate with other engineering teams to ensure a unified software architecture.
• Define and develop back-office API endpoints as well as high-performance serving endpoints.
• Develop and implement high-throughput, scalable and reliable systems to support new features.
• Deploy and monitor new features in production, ensuring seamless integration with existing systems.

b. Ensure quality and performance of developed solution

• Perform API testing, including unit tests, system tests and performance tests.
• Implement monitoring systems and dashboards to track the performance of our systems in production, identify potential issues, and optimize for speed and cost efficiency.
• Contribute to developing and implementing DevOps best practices within the team.

c. Support and Maintain owned components

• Maintain end-to-end features, encompassing microservices, back-office APIs, and high-performance serving APIs.
• Provide ongoing support and maintenance for existing features, including troubleshooting issues, fixing bugs, and implementing enhancements.
• Support our client-facing colleagues in the investigation of possible issues (L3 support).
• Document code, design decisions, and operational procedures to facilitate ongoing maintenance and knowledge sharing.

What technologies and tools does the Campaigns team work with?

• Programming languages - Go, Python
• Google Cloud Platform services - GKE, BigQuery, BigTable, GCS, VertexAI 
• Data Storage and Processing - MongoDB, Redis, Kafka 
• Software and Tools - Grafana, Gitlab, Jira, Productboard, PagerDuty, CursorAI, Copilot 

The owned area focuses on Marketing Campaigns Automation, including scheduling, audience management, content personalization and delivery. We support various marketing channels, such as Mobile Messaging, Emails, SMS/MMS, Push Notifications and Webhooks. We use Jinja for personalization and utilize ML models for content generation. Therefore, having experience in the mentioned areas is an advantage.

Your success story will be:

• In 30 Days: Successfully onboard and contribute to ongoing tasks, demonstrating understanding of the codebase and team processes.
• In 90 Days: Contribute to design discussions and independently deliver high-quality code for assigned features. Participate in investigating and resolving production issues.
• In 180 Days: Independently manage larger tasks, contribute to team improvements, and confidently handle L3 support, investigating and resolving production issues.

You have the following experience and qualities:

1. Professional — Proven experience in Go or Python engineering, system design, and maintenance in the area of campaign automation.
2. Personal — Demonstrates strong initiative, ability to work within a team, communication skills, and a commitment to continuous learning and improvement.

Professional experience

• Proven experience in at least one of the following languages: Go or Python, which are essential for building our data-driven features.
• Solid understanding of microservice-oriented architecture and experience in building systems with high throughput and low latency APIs. Familiarity with service orchestration and management (e.g. GKE).
• Experience with version control systems (Git) and CI/CD pipelines. We utilize Git for code management and CI/CD pipelines for efficient development and deployment.
• Familiarity with database management (preferably MongoDB and Redis) and event streaming (e.g. Apache Kafka).
• Experience with integrating omnichannel communication such as Mobile Messaging, Emails, SMS/MMS, Push Notifications and Webhooks would be a valued asset.
• Interest in Generative AI and its applications is a plus.

Personal qualities

• Demonstrates strong initiative and a proactive approach to problem-solving.
• Excellent communication and collaboration skills, with the ability to work effectively within a team.
• A genuine passion for learning new technologies and keeping up-to-date with the latest advancements.
• A commitment to delivering high-quality work and a dedication to continuous improvement.

Excited? Join us and transform the future of commerce experiences.

#LI-KP1

Bloomreach powers digital commerce with AI-native solutions for marketing automation, search and merchandising, conversational shopping assistance, and headless content management—driven by unified customer and product data for personalization and measurable business impact. We're expanding with new ideas and modules.

For example, our Autonomous marketing solution, you can get more info about our vision here -  https://visit.bloomreach.com/innovation-fest-2025-after

Join the Engineering team working on an Autonomous marketing solution to help shape the future of autonomous marketing. As a Software Engineer, you'll build and deploy agentic AI systems with real-world impact, collaborating alongside innovators redefining how brands engage millions of customers.

If you're passionate about prompt and context engineering, driven by impact, and want to be a key part of defining the industry's future, Bloomreach wants to hear from you. This role focuses on solving real-world problems with production-ready agentic systems, not just internal experimentation.

What challenge awaits you?

Step into the forefront of autonomous marketing innovation. As a member of the Engineering team, you’ll take on the challenge of designing, developing, and scaling production-grade agentic AI systems that are redefining how brands connect with millions of customers in real time.

You will tackle the complexities of architecting and orchestrating powerful AI agents—leveraging the latest in large language models, prompt and context engineering, and agentic workflows—to drive automated, personalized engagement across diverse digital channels. Your work involves shaping the context and memory that empowers our agents to make smart, data-driven decisions at scale.

Collaboration is key: you’ll partner with fellow engineers, data scientists, and product leaders to integrate agentic intelligence into our platform, ensuring seamless alignment with customer data, analytics, and channel experiences. This is a unique opportunity to apply your technical expertise in prompt and context engineering, contribute to an ambitious product vision, and help define the future of the marketing industry through autonomous, AI-driven solutions.

What will you do?

• Design and deliver meaningful, production-grade features end-to-end, always anchored in clear user needs and measurable business value. You’ll translate high-level vision and customer requirements into actionable plans, robust code, and scalable solutions.
• Define technical specifications directly from business goals and work collaboratively with product managers, engineers, QAs, and data scientists to ensure that every build solves a concrete problem for users.
• Build and ship APIs and backend components that drive agentic workflows and seamless AI-powered automation—ensuring performance, security, and maintainability at scale.
• Integrate and operationalize state-of-the-art GenAI, LLMs, and orchestration frameworks so your agents take real business actions in production environments, not just in proofs-of-concept.
• Take full accountability for the robustness of your solutions: developing comprehensive test suites, rigorous evaluation frameworks (including agent- and system-level benchmarking), and monitoring strategies to ensure reliability and measurable outcomes. You'll evaluate both automated agentic behaviors and overall system performance to guarantee these systems perform as intended in live scenarios.
• Apply your full stack of skills—ranging from software engineering and prompt/context design to real-world LLM/GenAI operations and DevOps best practices. You’ll make agentic systems functional, maintainable, and resilient from dev environments through to production and post-launch.
• Embrace and drive an iterative, agile development process: push early integrations, prototype quickly, validate solutions with internal customers and early adopters, solve problems collaboratively as they arise, and continually refine your work based on real feedback. You will balance near-term impact with a bold, forward-thinking product vision that anticipates the needs of tomorrow’s marketers.
• Support, maintain, and evolve your components post-launch, responding to customer needs, monitoring real-world performance, and delivering ongoing improvements in response to user and business insight.
• Document your systems and learnings to enable efficient collaboration within the team and fast, informed future iteration.

What is required for success in this role?

• A holistic engineering mindset oriented toward product excellence and impact
• Hands-on expertise in building, testing, and shipping GenAI/LLM-based agentic systems
• Practical proficiency across software engineering, applied LLM development, and DevOps practices, ensuring real-world reliability—not just theoretical capability
• Comfort with fast-paced, iterative development and a user-validated, visionary approach to technology and business outcomes

What technologies and tools does the Autonomous Marketing team work with?

• Programming languages - Python/FastAPI on Backend, TypeScript/Angular on UI 
• AI-Agentic tech stack - Gemini, PydanticAI, OpenAI, Phoenix Arize
• Google Cloud Platform services - VertexAI, GKE, BigQuery
• Data Storage and Processing - PostgreSQL, MongoDB

Experience and Qualities We Seek

We're looking for engineers who exemplify a product-driven, hands-on mindset and are skilled at translating visionary ideas into reliable, scalable, and impactful AI solutions for production environments. The ideal candidate is passionate about building GenAI/LLM-based agentic systems that not only work in theory but deliver measurable impact for users and businesses.

Professional experience

• Hands-on experience designing, evaluating, and maintaining production-grade AI agentic systems—with a proven record of applying GenAI, LLMs, and agent orchestration in real-world scenarios.
• Proven proficiency in Python engineering and modern backend development—including data processing, API development, and creation of robust microservice architectures. Experience with prompt engineering and context/memory design for LLM-powered systems is highly valued.
• Operational knowledge across the full stack: solid grasp of software engineering principles, LLM/GenAI application development, cloud operations (especially in GCP environments), CI/CD, and DevOps practices. You know how to build, deploy, monitor, and scale complex agentic systems in production.
• Expertise in evaluation methodologies: you develop comprehensive test suites and system-level benchmarks, ensuring the functional and behavioral quality of autonomous agents and their integration into broader business workflows.
• Experience collaborating with product managers, data scientists, and UX/UI engineers to align technical solutions tightly with business goals and user needs—demonstrating a track record of delivering features that ship, iterate, and create value for customers.

Personal qualities

• Strong initiative, ownership, and an agile problem-solving approach: you thrive in fast-paced, iterative environments, embrace feedback from early adopters, and adapt solutions quickly.
• Excellent communication and collaboration skills, with a demonstrated ability to work cross-functionally in diverse teams and articulate complex technical concepts to non-technical partners.
• A commitment to excellence: you are dedicated to continuous learning, knowledge sharing, and raising the bar for both technology and product impact.
• Genuine excitement for pushing boundaries: you stay curious about emerging AI and agentic technologies, and are excited to help define the future of marketing through creative, high-impact engineering.

Excited? Join us and transform the future of commerce experiences.

Bloomreach powers digital commerce with AI-native solutions for marketing automation, search and merchandising, conversational shopping assistance, and headless content management—driven by unified customer and product data for personalization and measurable business impact. We're expanding with new ideas and modules.

For example, our Autonomous marketing solution, you can get more info about our vision here -  https://visit.bloomreach.com/innovation-fest-2025-after

Join the Engineering team working on an Autonomous marketing solution to help shape the future of autonomous marketing. As a Software Engineer, you'll build and deploy agentic AI systems with real-world impact, collaborating alongside innovators redefining how brands engage millions of customers.

For candidates at the P3 / Senior Software Engineer level, starting monthly compensation begins at 3700 € gross, with the final offer tailored for each candidate based on their skills and experience(, and location). Stock options and a comprehensive benefits package are also included.

If you're passionate about prompt and context engineering, driven by impact, and want to be a key part of defining the industry's future, Bloomreach wants to hear from you. This role focuses on solving real-world problems with production-ready agentic systems, not just internal experimentation.

What challenge awaits you?

Step into the forefront of autonomous marketing innovation. As a member of the Engineering team, you’ll take on the challenge of designing, developing, and scaling production-grade agentic AI systems that are redefining how brands connect with millions of customers in real time.

You will tackle the complexities of architecting and orchestrating powerful AI agents—leveraging the latest in large language models, prompt and context engineering, and agentic workflows—to drive automated, personalized engagement across diverse digital channels. Your work involves shaping the context and memory that empowers our agents to make smart, data-driven decisions at scale.

Collaboration is key: you’ll partner with fellow engineers, data scientists, and product leaders to integrate agentic intelligence into our platform, ensuring seamless alignment with customer data, analytics, and channel experiences. This is a unique opportunity to apply your technical expertise in prompt and context engineering, contribute to an ambitious product vision, and help define the future of the marketing industry through autonomous, AI-driven solutions.

What will you do?

• Design and deliver meaningful, production-grade features end-to-end, always anchored in clear user needs and measurable business value. You’ll translate high-level vision and customer requirements into actionable plans, robust code, and scalable solutions.
• Define technical specifications directly from business goals and work collaboratively with product managers, engineers, QAs, and data scientists to ensure that every build solves a concrete problem for users.
• Build and ship APIs and backend components that drive agentic workflows and seamless AI-powered automation—ensuring performance, security, and maintainability at scale.
• Integrate and operationalize state-of-the-art GenAI, LLMs, and orchestration frameworks so your agents take real business actions in production environments, not just in proofs-of-concept.
• Take full accountability for the robustness of your solutions: developing comprehensive test suites, rigorous evaluation frameworks (including agent- and system-level benchmarking), and monitoring strategies to ensure reliability and measurable outcomes. You'll evaluate both automated agentic behaviors and overall system performance to guarantee these systems perform as intended in live scenarios.
• Apply your full stack of skills—ranging from software engineering and prompt/context design to real-world LLM/GenAI operations and DevOps best practices. You’ll make agentic systems functional, maintainable, and resilient from dev environments through to production and post-launch.
• Embrace and drive an iterative, agile development process: push early integrations, prototype quickly, validate solutions with internal customers and early adopters, solve problems collaboratively as they arise, and continually refine your work based on real feedback. You will balance near-term impact with a bold, forward-thinking product vision that anticipates the needs of tomorrow’s marketers.
• Support, maintain, and evolve your components post-launch, responding to customer needs, monitoring real-world performance, and delivering ongoing improvements in response to user and business insight.
• Document your systems and learnings to enable efficient collaboration within the team and fast, informed future iteration.

What is required for success in this role?

• A holistic engineering mindset oriented toward product excellence and impact
• Hands-on expertise in building, testing, and shipping GenAI/LLM-based agentic systems
• Practical proficiency across software engineering, applied LLM development, and DevOps practices, ensuring real-world reliability—not just theoretical capability
• Comfort with fast-paced, iterative development and a user-validated, visionary approach to technology and business outcomes

What technologies and tools does the Autonomous Marketing team work with?

• Programming languages - Python/FastAPI on Backend, TypeScript/Angular on UI 
• AI-Agentic tech stack - Gemini, PydanticAI, OpenAI, Phoenix Arize
• Google Cloud Platform services - VertexAI, GKE, BigQuery
• Data Storage and Processing - PostgreSQL, MongoDB

Experience and Qualities We Seek

We're looking for engineers who exemplify a product-driven, hands-on mindset and are skilled at translating visionary ideas into reliable, scalable, and impactful AI solutions for production environments. The ideal candidate is passionate about building GenAI/LLM-based agentic systems that not only work in theory but deliver measurable impact for users and businesses.

Professional experience

• Hands-on experience designing, evaluating, and maintaining production-grade AI agentic systems—with a proven record of applying GenAI, LLMs, and agent orchestration in real-world scenarios.
• Proven proficiency in Python engineering and modern backend development—including data processing, API development, and creation of robust microservice architectures. Experience with prompt engineering and context/memory design for LLM-powered systems is highly valued.
• Operational knowledge across the full stack: solid grasp of software engineering principles, LLM/GenAI application development, cloud operations (especially in GCP environments), CI/CD, and DevOps practices. You know how to build, deploy, monitor, and scale complex agentic systems in production.
• Expertise in evaluation methodologies: you develop comprehensive test suites and system-level benchmarks, ensuring the functional and behavioral quality of autonomous agents and their integration into broader business workflows.
• Experience collaborating with product managers, data scientists, and UX/UI engineers to align technical solutions tightly with business goals and user needs—demonstrating a track record of delivering features that ship, iterate, and create value for customers.

Personal qualities

• Strong initiative, ownership, and an agile problem-solving approach: you thrive in fast-paced, iterative environments, embrace feedback from early adopters, and adapt solutions quickly.
• Excellent communication and collaboration skills, with a demonstrated ability to work cross-functionally in diverse teams and articulate complex technical concepts to non-technical partners.
• A commitment to excellence: you are dedicated to continuous learning, knowledge sharing, and raising the bar for both technology and product impact.
• Genuine excitement for pushing boundaries: you stay curious about emerging AI and agentic technologies, and are excited to help define the future of marketing through creative, high-impact engineering.

Excited? Join us and transform the future of commerce experiences.

Currently expanding our Customer Success team, we're looking for a new colleague as a Customer Success Manager (CSM) to join our Client Services Team.

You will be the key contact point for a portfolio of approximately 20 customers, treating them as your own business space — driving strategy, growth, and value at every stage of the cooperation. This role requires someone who thrives independently, is proactive by nature, and takes full end-to-end ownership of their client relationships. You won't wait for instructions — you'll identify opportunities, make decisions, and drive outcomes on your own.

Your starting salary will be € 2 300 gross per month, along with restricted stock units and other benefits. Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Client Services Team.

Could you be the one?

What You'll Do

• Build long-term relationship with your clients
• Act as a trusted advisor & industry expert able to challenge the status quo
• The role of CSM is to act as a guardian for both, client & Engagement product.
• On the client side, the CSM’s main role is to ensure that Engagement delivers value to the client at every moment of the cooperation.
• As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that Engagement is fully aligned with their client’s goals & strategy.
• On the other hand, the CSM should ensure that the cooperation is a win-win for both sides.

What We're Looking For

Experience & Background:

• 2–4 years of work experience, ideally 2+ years in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. Advantage is also experience from media or advertising agency.
• Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
• Familiarity with the following emerging sectors (the more the better) – online analytics, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modelling, prediction.
• In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast.
• Knowledge of e-commerce, marketing and the current trends in the industry.

Languages:

• English — working proficiency (required)
• Russian — highly valued
• French, Italian, or Spanish — nice to have

Our Global Procurement team aims to provide a best-in-class experience that ensures Bloomreachers get exactly what they need, when they need it, under the best possible terms. 

If you have a passion for high-stakes negotiation and are in the business of using agentic AI and automation to "delete" manual work, join Bloomreach as a Strategic Sourcing & Systems Manager. In this role, you will leverage a cutting-edge stack that includes ZIP, Zapier, and LLMs to turn procurement into a true business enabler.  You will also help manage and maintain our suite of procurement tools, ensuring our global "follow-the-sun" operation runs flawlessly from Europe.

What challenge awaits you? 

The Procurement team is looking for an innovation-first manager to help us transition from excellent turnaround times to "best-in-class." You will adopt the challenge of scaling our global intake and sourcing capabilities by automating away friction. You will build, manage, and optimize reporting and workflows that balance rapid automation with smart risk management. You will then use these tools to dig deep into spend data, ensuring we are always operating at the forefront of procurement technology. Your salary starts from €3000 gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Your job will be to:

a. Deliver a Seamless & Competitive Procurement Experience

• Support the global intake lifecycle, ensuring Bloomreachers enjoy a frictionless experience that gets them what they need, exactly when they need it.
• Drive operational velocity by maintaining best-in-class Turnaround Times (TAT), providing the organization with a competitive edge through rapid resource deployment.
• Act as the European anchor for our "follow-the-sun" support model, ensuring proactive partnership and seamless global coverage alongside our US-based team.
• Lead high-impact negotiations for global contracts, securing terms that mitigate risk while actively empowering our teams to move faster.

b. Architect Sourcing & Automation Workflows

• Manage and maintain our core suite of tools, including ZIP, Vendr, Spendhound, and DocuSign.
• Utilize Zapier, N8N, and Agentic AI solutions to automate manual steps in the procurement lifecycle.
• Experiment with and implement ambitious LLM (Claude, Gemini) use cases to improve document processing and stakeholder communication.

c. Partner with the Business on Risk & Strategic Insights

• Cultivate deep partnerships across the organization to gain a thorough understanding of what our teams do and the strategic "why" behind their requirements, enabling us to provide better-aligned and more impactful support.
• Collaborate with internal stakeholders to define and calibrate the company's risk appetite for various spend categories to match business velocity.
• Design and implement smart compliance parameters within our automated workflows to hit the perfect balance between operational speed and risk management.
• Ensure a consistent global experience across our procurement processes so that every user can navigate their buying journey easily and efficiently.

d. Lead Data-Driven Procurement Innovation

• Take an active role in identifying new ways to collect and analyze spend data using NetSuite and Spendhound.
• Work jointly with our FP&A team to proactively identify budget challenges and opportunities.
• Develop expert-level knowledge of all internal data and business tactics to identify consolidation potential.
• Present performance insights to leadership in a manner that demonstrates procurement's value as a strategic enabler.

Ultimately, your goal is not just to manage contracts, but to build an automated, intelligent procurement engine that scales with Bloomreach’s growth.

Your success story will be:

• In 30 days, you dive right in, becoming familiar with our current ZIP workflows and global intake queue, identifying the first "low-hanging fruit" for automation.
• In 90 days, you have created a prioritized roadmap for AI agents and automation and have already begun executing the first phase of improvements.
• In 180 days, you have automated over 4 distinct manual processes and successfully improved our global TAT by 0.5 working days, becoming an essential part of our global operations.

You have the following experience and qualities:

1. Professional — experience in procurement operations and workflow engineering
2. Personal — motivation, independence, and fluency in English

Professional experience

• 3–5 years of experience in procurement or sourcing (we value attitude and specific automation experience over years on the clock).
• Hands-on experience with Zapier, N8N, or other agentic AI/automation solutions.
• Strong interest in using LLMs (Claude, Gemini, etc.) to solve complex back-office challenges.
• Experience negotiating SaaS and professional services contracts in a global environment.
• Good to have: Proven experience with ZIP or similar intake-to-orchestration platforms

Personal qualities

• Enjoy working as a service-oriented enabler and taking pride in helping others succeed, understanding that procurement is a supporting role at its heart.
• Energized by variety and motivated by the challenge of working across all categories as a generalist rather than being boxed into one specialty.
• Naturally curious — Take pride in uncovering new findings and solving problems, even those that are complex or may have more than one resolution.
• Take ownership of both successes and failures, with the ability to apply learnings to future projects and the self-organization to navigate through ambiguous situations.
• Fluent in English with excellent written and verbal communication skills.

Excited? Join us and transform the future of commerce experiences.

Our Global Procurement team aims to provide a best-in-class experience that ensures Bloomreachers get exactly what they need, when they need it, under the best possible terms. 

If you have a passion for high-stakes negotiation and are in the business of using agentic AI and automation to "delete" manual work, join Bloomreach as a Strategic Sourcing & Systems Manager. In this role, you will leverage a cutting-edge stack that includes ZIP, Zapier, and LLMs to turn procurement into a true business enabler.  You will also help manage and maintain our suite of procurement tools, ensuring our global "follow-the-sun" operation runs flawlessly from Europe.

What challenge awaits you? 

The Procurement team is looking for an innovation-first manager to help us transition from excellent turnaround times to "best-in-class." You will adopt the challenge of scaling our global intake and sourcing capabilities by automating away friction. You will build, manage, and optimize reporting and workflows that balance rapid automation with smart risk management. You will then use these tools to dig deep into spend data, ensuring we are always operating at the forefront of procurement technology. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Your job will be to:

a. Deliver a Seamless & Competitive Procurement Experience

• Support the global intake lifecycle, ensuring Bloomreachers enjoy a frictionless experience that gets them what they need, exactly when they need it.
• Drive operational velocity by maintaining best-in-class Turnaround Times (TAT), providing the organization with a competitive edge through rapid resource deployment.
• Act as the European anchor for our "follow-the-sun" support model, ensuring proactive partnership and seamless global coverage alongside our US-based team.
• Lead high-impact negotiations for global contracts, securing terms that mitigate risk while actively empowering our teams to move faster.

b. Architect Sourcing & Automation Workflows

• Manage and maintain our core suite of tools, including ZIP, Vendr, Spendhound, and DocuSign.
• Utilize Zapier, N8N, and Agentic AI solutions to automate manual steps in the procurement lifecycle.
• Experiment with and implement ambitious LLM (Claude, Gemini) use cases to improve document processing and stakeholder communication.

c. Partner with the Business on Risk & Strategic Insights

• Cultivate deep partnerships across the organization to gain a thorough understanding of what our teams do and the strategic "why" behind their requirements, enabling us to provide better-aligned and more impactful support.
• Collaborate with internal stakeholders to define and calibrate the company's risk appetite for various spend categories to match business velocity.
• Design and implement smart compliance parameters within our automated workflows to hit the perfect balance between operational speed and risk management.
• Ensure a consistent global experience across our procurement processes so that every user can navigate their buying journey easily and efficiently.

d. Lead Data-Driven Procurement Innovation

• Take an active role in identifying new ways to collect and analyze spend data using NetSuite and Spendhound.
• Work jointly with our FP&A team to proactively identify budget challenges and opportunities.
• Develop expert-level knowledge of all internal data and business tactics to identify consolidation potential.
• Present performance insights to leadership in a manner that demonstrates procurement's value as a strategic enabler.

Ultimately, your goal is not just to manage contracts, but to build an automated, intelligent procurement engine that scales with Bloomreach’s growth.

Your success story will be:

• In 30 days, you dive right in, becoming familiar with our current ZIP workflows and global intake queue, identifying the first "low-hanging fruit" for automation.
• In 90 days, you have created a prioritized roadmap for AI agents and automation and have already begun executing the first phase of improvements.
• In 180 days, you have automated over 4 distinct manual processes and successfully improved our global TAT by 0.5 working days, becoming an essential part of our global operations.

You have the following experience and qualities:

1. Professional — experience in procurement operations and workflow engineering
2. Personal — motivation, independence, and fluency in English

Professional experience

• 3–5 years of experience in procurement or sourcing (we value attitude and specific automation experience over years on the clock).
• Hands-on experience with Zapier, N8N, or other agentic AI/automation solutions.
• Strong interest in using LLMs (Claude, Gemini, etc.) to solve complex back-office challenges.
• Experience negotiating SaaS and professional services contracts in a global environment.
• Good to have: Proven experience with ZIP or similar intake-to-orchestration platforms

Personal qualities

• Enjoy working as a service-oriented enabler and taking pride in helping others succeed, understanding that procurement is a supporting role at its heart.
• Energized by variety and motivated by the challenge of working across all categories as a generalist rather than being boxed into one specialty.
• Naturally curious — Take pride in uncovering new findings and solving problems, even those that are complex or may have more than one resolution.
• Take ownership of both successes and failures, with the ability to apply learnings to future projects and the self-organization to navigate through ambiguous situations.
• Fluent in English with excellent written and verbal communication skills.

Excited? Join us and transform the future of commerce experiences.

Become a Deal Operations Analyst as part of our Deal Desk Team, within our Revenue Strategy & Operations Department for Bloomreach! The salary range starts at 2 200€ gross per month, along with stock options and other benefits. 

Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Revenue Strategy & Operations Department and Deal Desk Team.

What challenges awaits you?  

As Deal Operations Analyst you will play a pivotal role in driving revenue growth and optimizing operational processes. You will collaborate with cross-functional teams, including Sales, Deal Managers, Finance, Legal, and Operations, to ensure that data and deals are set up in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role. 

Your job will be to:

• Support sales on large volume of standard and complex Salesforce Configure Price Quote (CPQ) configurations and custom pricing
• Partner with the Business Operations team to support changes to existing Pricing and Packaging rollout and help end-users with data mapping and migration to the new system and structure
• Review and ensure CPQ accuracy on contract and migration requests;
• Help to maintain data integrity in CPQ by conducting regular audits and quality checks on the data in Salesforce to ensure accuracy and consistency;
• Support end to end contracting process which can include creating, updating and sending contracts, identifying opportunities to optimize Salesforce CPQ;
• Developing and documenting standards, guidelines, and procedures for both administrators and end-users.
• Building and scaling processes to automate data flow between systems for reporting accuracy.

 You have the following experience and qualities:

• Bachelor's degree in Business, Finance, Management, or a related field.
• Have 2+ years of experience in a Deal Desk, Accounting support or GTM Operations or Rev Ops function with a global sales team, in the SaaS industry.
• High level of understanding contractual impacts on billing and revenue as well as pricing concepts and frameworks.
• Demonstrated CRM experience, preferably in Salesforce (CPQ).
• Strong analytical skills with the ability to analyze financial data and provide actionable insights. 
• Experience with contracts 
• Proficiency in G-Suite and Microsoft Office Suite, particularly Excel.
• Time zone flexibility to collaborate with US region

You are perfect for this role if you: 

• Thrive in a fast paced environment.
• Demonstrate proactive execution, sound business judgment and strategic focus. 
• Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management
• Self-motivated with prior experience in handling intricate and complex tasks.
• Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows.
• Embrace a growth mindset with the ability to navigate ambiguity.
• Have an understanding of the sales professional’s role.

Become a Deal Operations Analyst as part of our Deal Desk Team, within our Revenue Strategy & Operations Department for Bloomreach! Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Revenue Strategy & Operations Department and Deal Desk Team.

What challenges awaits you?  

As Deal Operations Analyst you will play a pivotal role in driving revenue growth and optimizing operational processes. You will collaborate with cross-functional teams, including Sales, Deal Managers, Finance, Legal, and Operations, to ensure that data and deals are set up in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role. 

Your job will be to:

• Support sales on large volume of standard and complex Salesforce Configure Price Quote (CPQ) configurations and custom pricing
• Partner with the Business Operations team to support changes to existing Pricing and Packaging rollout and help end-users with data mapping and migration to the new system and structure
• Review and ensure CPQ accuracy on contract and migration requests;
• Help to maintain data integrity in CPQ by conducting regular audits and quality checks on the data in Salesforce to ensure accuracy and consistency;
• Support end to end contracting process which can include creating, updating and sending contracts, identifying opportunities to optimize Salesforce CPQ;
• Developing and documenting standards, guidelines, and procedures for both administrators and end-users.
• Building and scaling processes to automate data flow between systems for reporting accuracy.

 You have the following experience and qualities:

• Bachelor's degree in Business, Finance, Management, or a related field.
• Have 2+ years of experience in a Deal Desk, Accounting support or GTM Operations or Rev Ops function with a global sales team, in the SaaS industry.
• High level of understanding contractual impacts on billing and revenue as well as pricing concepts and frameworks.
• Demonstrated CRM experience, preferably in Salesforce (CPQ).
• Strong analytical skills with the ability to analyze financial data and provide actionable insights. 
• Experience with contracts 
• Proficiency in G-Suite and Microsoft Office Suite, particularly Excel.
• Time zone flexibility to collaborate with US region

You are perfect for this role if you: 

• Thrive in a fast paced environment.
• Demonstrate proactive execution, sound business judgment and strategic focus. 
• Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management
• Self-motivated with prior experience in handling intricate and complex tasks.
• Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows.
• Embrace a growth mindset with the ability to navigate ambiguity.
• Have an understanding of the sales professional’s role.

Become a Senior People Operations Specialist for Bloomreach!

In the People Operations team, we take care of Bloomreachers from the moment they accept the job offer. Together with the other People team units (Talent Acquisition, Workplace Experience, Total Rewards, and Business Partners) we form the People team reporting directly to the Chief People Officer.

In People Operations, we are responsible for the end-to-end employee lifecycle: onboarding, offboarding, employment changes (contracts/amendments), and payroll operations. We operate across 10+ countries on 3 continents, and we're continuously raising the bar on automation, accuracy, and employee experience. You'll join our People Operations Team, you can be based in Prague, Brno or Bratislava (1 day in office a week is preferred). 

You will take ownership of end-to-end People/HR Operations primarily in the Czech Republic (~80 Bloomreachers) and other countries (up to another 200+ Bloomreachers) alongside with the chance to rebuild the way we operate internally in the People Operations Team. People Ops agenda for CZ will take you approx 50% of your full-time capacity. For the rest, you will be working closely with teammates and regional stakeholders to redesign the People Operations function with focus on automation, AI and/or taking on other countries.

This is a role for someone who can own their space independently.

The salary range starts at 2 200€ gross per month, along with stock options and other benefits. We are looking for a person based in Prague, Brno, Bratislava or nearby these places. You are expected once a week to be in one of our offices.

Your Job Will Be To:

• Own end-to-end HR/People ops (contracts, amendments, promotions, leaves, relocations, absences, onboarding/offboarding, payroll inputs) for CZ as main market plus additional countries, with full legal compliance.
• Drive smooth onboarding and offboarding for employees and ensure all lifecycle changes are processed accurately and on time
• Be the first point of contact for employees and managers in your region, answering questions and resolving HR queries in automated ways with speed and care.
• Maintain and improve BambooHR as the source of truth for employee data - keeping records clean, processes documented, and configurations up to date. Create automations to identify missing data.
• Collaborate closely with Finance, IT, Legal, Workplace Experience, and other People team sub-teams as part of our tightly integrated operating model.
• Contribute to automation and AI-driven improvements in People Operations Team. We want you to look for automation opportunities from the very beginning.
• Take strong ownership from day one - quickly map processes, tools, and stakeholders, then fully “own your region” and propose better ways of working.
• Balance daily operations with project work, contributing to cross-regional standardization, documentation, and People Team initiatives.

Your Success Story Will Be:

• In 30 days, you'll take over the core operational rhythms in your region - mapping out the processes, communication style, tools, and key stakeholders, running your first live payrolls
• In 60 days, you'll own and run your regional operations independently, becoming “business as usual”.
• In 90 days, you will suggest improvements in internal ways of working - working with colleagues to automate deterministic processes.

What You Bring:

• Bring 2–3+ years hand-os in People Ops / HR (onboarding, offboarding, changes, payroll coordination)
• Experience with People Ops for CZ is a must, experience with multi-country setup is welcome (e.g. DE), but we are fine if you are eager to learn new countries
• Very good daily English communication, good understanding of stakeholder management.
• Detail-obsessed, organized, proactive profile - very high bar for accuracy, comfort with change, and ability to juggle multiple deadlines without dropping anything
• Work mostly remote from Prague, Brno, or Bratislava, with about one day per week in the office and a culture of high freedom, trust, and ownership.

Personal Qualities

• Strong ownership mindset - you see something that needs fixing, you fix it
• Exceptional attention to detail - accuracy in HR and payroll is non-negotiable
• Proactive communicator - you keep stakeholders informed and ask the right questions early
• Organized and self-directed - you manage multiple tasks and deadlines (e.g. different payroll dates) without dropping the ball
• Comfortable with change - you will lead the change

Become a Senior People Operations Specialist for Bloomreach!

In the People Operations team, we take care of Bloomreachers from the moment they accept the job offer. Together with the other People team units (Talent Acquisition, Workplace Experience, Total Rewards, and Business Partners) we form the People team reporting directly to the Chief People Officer.

In People Operations, we are responsible for the end-to-end employee lifecycle: onboarding, offboarding, employment changes (contracts/amendments), and payroll operations. We operate across 10+ countries on 3 continents, and we're continuously raising the bar on automation, accuracy, and employee experience. You'll join our People Operations Team, you can be based in Prague, Brno or Bratislava (1 day in office a week is preferred). 

You will take ownership of end-to-end People/HR Operations primarily in the Czech Republic (~80 Bloomreachers) and other countries (up to another 200+ Bloomreachers) alongside with the chance to rebuild the way we operate internally in the People Operations Team. People Ops agenda for CZ will take you approx 50% of your full-time capacity. For the rest, you will be working closely with teammates and regional stakeholders to redesign the People Operations function with focus on automation, AI and/or taking on other countries.

This is a role for someone who can own their space independently. We are looking for a person based in Prague, Brno, Bratislava or nearby these places. You are expected once a week to be in one of our offices.

Your Job Will Be To:

• Own end-to-end HR/People ops (contracts, amendments, promotions, leaves, relocations, absences, onboarding/offboarding, payroll inputs) for CZ as main market plus additional countries, with full legal compliance.
• Drive smooth onboarding and offboarding for employees and ensure all lifecycle changes are processed accurately and on time
• Be the first point of contact for employees and managers in your region, answering questions and resolving HR queries in automated ways with speed and care.
• Maintain and improve BambooHR as the source of truth for employee data - keeping records clean, processes documented, and configurations up to date. Create automations to identify missing data.
• Collaborate closely with Finance, IT, Legal, Workplace Experience, and other People team sub-teams as part of our tightly integrated operating model.
• Contribute to automation and AI-driven improvements in People Operations Team. We want you to look for automation opportunities from the very beginning.
• Take strong ownership from day one - quickly map processes, tools, and stakeholders, then fully “own your region” and propose better ways of working.
• Balance daily operations with project work, contributing to cross-regional standardization, documentation, and People Team initiatives.

Your Success Story Will Be:

• In 30 days, you'll take over the core operational rhythms in your region - mapping out the processes, communication style, tools, and key stakeholders, running your first live payrolls
• In 60 days, you'll own and run your regional operations independently, becoming “business as usual”.
• In 90 days, you will suggest improvements in internal ways of working - working with colleagues to automate deterministic processes.

What You Bring:

• Bring 2–3+ years hand-os in People Ops / HR (onboarding, offboarding, changes, payroll coordination)
• Experience with People Ops for CZ is a must, experience with multi-country setup is welcome (e.g. DE), but we are fine if you are eager to learn new countries
• Very good daily English communication, good understanding of stakeholder management.
• Detail-obsessed, organized, proactive profile - very high bar for accuracy, comfort with change, and ability to juggle multiple deadlines without dropping anything
• Work mostly remote from Prague, Brno, or Bratislava, with about one day per week in the office and a culture of high freedom, trust, and ownership.

Personal Qualities

• Strong ownership mindset - you see something that needs fixing, you fix it
• Exceptional attention to detail - accuracy in HR and payroll is non-negotiable
• Proactive communicator - you keep stakeholders informed and ask the right questions early
• Organized and self-directed - you manage multiple tasks and deadlines (e.g. different payroll dates) without dropping the ball

Comfortable with change - you will lead the change

The Data Pipeline team is a backend-focused engineering team that is built on strong DevOps principles. We believe in autonomy, and we trust data. As the team grows we need to support it by onboarding another DevOps/SRE to pair with our existing one to form an effective duo helping the team to accelerate. We work remotely first, but we are more than happy to meet you in our nice office in Bratislava, Brno or Prague. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin.

Intrigued? Read on 🙂…

Your responsibilities

• Your task is to build and maintain an ecosystem where engineers can safely and efficiently develop, debug and operate their services running in GCP, Kubernetes using DataFlow, DataProc and Python with Go
• You make sure the services have high level of observability, enabling us to provide quality service for our customers
• Further services can scale vertically and horizontally based on current load, operational and telemetric data (OTEL, Prometheus, Victoria Metrics) 
• Team have enough insights about health of our services (Grafana, Alerting, PageDuty)
• You helps the team to fulfill security requirements given ISO and SOC2 audits, by enforce security principles like key distribution, key rotation, authorisation & authentication on service level, data encryption at transit, data isolation, resource limitations, quality of service, audit logs (mainly by Enovy proxies)
• You contribute to our tooling, so we have tools in place for debugging, troubleshoot and performance testing
• You automate manual/semi-manual steps deployment and instance setup
• You have hands on on L3 support and incident resolutions
• CI pipelines have linters, security scans, code smell detection enabling engineers to produce quality MRs

Your qualifications

Impact: 

• You can articulate how your contributions have transformed the way engineers work and think by fostering a strong DevOps/SRE culture.
• You can demonstrate how impactful your work as an SRE or DevOps Engineer can be in connection to business success

Ownership: 

• You understand the importance of you build - you run it principle and you love the feeling you own it
• You are mindful of the costs associated with running our service, which translates into effective vertical and horizontal pod autoscaling and detailed telemetry insights.

Systematic approach: 

• You believe the infrastructure as a code is the only thing that can bring stability into chaos 
• Terraform is your daily bread, and HELM deployments are your second-best friend

Data-driven:

• You use telemetry data and metrics to provide feedback to engineers on how the application and services behave
• You can navigate yourself in complex service architecture by using distributed debugging

Technical skills: 

• You have experience with Python and a solid grasp of engineering practices
• A big advantage is, if you have an experience with Go, or with ETL pipelines

You don’t hesitate to participate in OnCall rotation 24/7 support

You know how to behave in a remote-first environment 

You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

• Python, GO
• Apache Kafka, Kubernetes, GitLab
• Google Cloud Platform, BigQuery, BigLake Table
• Open formats IceBerg, Avro, Parquet
• DataFlow, Apache Beam, DataProc, Spark, 
• Mongo, Redis
• … and much more 🙂

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on your first tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will start contributing to team’s L3 rotation, troubleshooting, debugging that should let you better understand what is what and perhaps also to come with fresh ideas on how to improve our services and monitoring.
• During the first 180 days, you’ll become an integral part of the team by actively contributing to the team's projects as well as to onCall rotation. 

Finally, you’ll find out that our values are truly lived by us 💛. We are dreamers and builders. Join us!

#LI-KP1

The Data Pipeline team is a backend-focused engineering team that is built on strong DevOps principles. We believe in autonomy, and we trust data. As the team grows we need to support it by onboarding another DevOps/SRE to pair with our existing one to form an effective duo helping the team to accelerate. We work remotely first, but we are more than happy to meet you in our nice office in Bratislava, Brno or Prague. Salary range starting from 4 200 EUR gross per month, going up depending on your experience and skills. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin.

Intrigued? Read on 🙂…

Your responsibilities

• Your task is to build and maintain an ecosystem where engineers can safely and efficiently develop, debug and operate their services running in GCP, Kubernetes using DataFlow, DataProc and Python with Go
• You make sure the services have high level of observability, enabling us to provide quality service for our customers
• Further services can scale vertically and horizontally based on current load, operational and telemetric data (OTEL, Prometheus, Victoria Metrics) 
• Team have enough insights about health of our services (Grafana, Alerting, PageDuty)
• You helps the team to fulfill security requirements given ISO and SOC2 audits, by enforce security principles like key distribution, key rotation, authorisation & authentication on service level, data encryption at transit, data isolation, resource limitations, quality of service, audit logs (mainly by Enovy proxies)
• You contribute to our tooling, so we have tools in place for debugging, troubleshoot and performance testing
• You automate manual/semi-manual steps deployment and instance setup
• You have hands on on L3 support and incident resolutions
• CI pipelines have linters, security scans, code smell detection enabling engineers to produce quality MRs

Your qualifications

Impact: 

• You can articulate how your contributions have transformed the way engineers work and think by fostering a strong DevOps/SRE culture.
• You can demonstrate how impactful your work as an SRE or DevOps Engineer can be in connection to business success

Ownership: 

• You understand the importance of you build - you run it principle and you love the feeling you own it
• You are mindful of the costs associated with running our service, which translates into effective vertical and horizontal pod autoscaling and detailed telemetry insights.

Systematic approach: 

• You believe the infrastructure as a code is the only thing that can bring stability into chaos 
• Terraform is your daily bread, and HELM deployments are your second-best friend

Data-driven:

• You use telemetry data and metrics to provide feedback to engineers on how the application and services behave
• You can navigate yourself in complex service architecture by using distributed debugging

Technical skills: 

• You have experience with Python and a solid grasp of engineering practices
• A big advantage is, if you have an experience with Go, or with ETL pipelines

You don’t hesitate to participate in OnCall rotation 24/7 support

You know how to behave in a remote-first environment 

You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

• Python, GO
• Apache Kafka, Kubernetes, GitLab
• Google Cloud Platform, BigQuery, BigLake Table
• Open formats IceBerg, Avro, Parquet
• DataFlow, Apache Beam, DataProc, Spark, 
• Mongo, Redis
• … and much more 🙂

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on your first tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will start contributing to team’s L3 rotation, troubleshooting, debugging that should let you better understand what is what and perhaps also to come with fresh ideas on how to improve our services and monitoring.
• During the first 180 days, you’ll become an integral part of the team by actively contributing to the team's projects as well as to onCall rotation. 

Finally, you’ll find out that our values are truly lived by us 💛. We are dreamers and builders. Join us!

#LI-KP1

We’re currently expanding our Bloomreach Engagement Support Team, and we’re looking for a new colleague to join as an Associate Product Support Specialist - working during US business hours / EMEA business hours. We offer remote work from Czechia or Slovakia, with optional office space in Bratislava, Brno, or Prague. Are you up for the challenge?

We’re currently expanding our Bloomreach Engagement Support Team, and we’re looking for a new colleague to join as an Associate Product Support Specialist - working during US business hours / EMEA working hours. We offer remote work from Czechia or Slovakia, with optional office space in Bratislava, Brno, or Prague. The salary starts from €1 800 gross per month for Slovakia. Are you up for the challenge?

The Senior Staff Security Infrastructure Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff.

You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

#LI-HO1

The Senior Staff Security Infrastructure Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff.

Your salary starts from €5000 gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

#LI-HO1

As the Strategic Technical Consultant for Clarity - Bloomreach’s AI shopping assistant - you will own the technical strategy, implementation approach, and customer experience end-to-end. You will guide customers through trials, onboarding, early adoption, and optimization, ensuring Clarity is deployed correctly, performs reliably, and delivers measurable value quickly.

This role requires both execution and strategic thinking. You will play a key role in shaping the implementation approach, contributing to the product roadmap, and proactively identifying and eliminating friction in the customer experience through scalable processes, technical patterns, and structured product feedback. You will work as an independent technical partner to customers and internal teams, shaping how Clarity is implemented globally.

Your salary starts at €4,500 gross per month for Slovakia, restricted stock units and other benefits are on top. You can work in one of our Central Europe offices (Bratislava) or from home on a full-time basis.

Your job will be to:

• Lead the end-to-end technical onboarding and implementation of Clarity, including configuration across Bloomreach Discovery and Engagement
• Make front-end updates (HTML, CSS, JavaScript) to customize weblayers and optimize how Clarity appears and behaves on customer sites
• Design scalable technical solutions that translate customer requirements into effective Clarity implementations
• Guide customers in setting up analytics tracking, event instrumentation, and A/B testing frameworks to measure performance and optimize results
• Troubleshoot issues across front-end behavior, analytics, data connectivity, Discovery integration, and weblayer execution
• Contribute directly to the product roadmap by identifying friction points, unmet needs, and opportunities for product enhancements
• Define and continuously refine the Clarity implementation playbook, creating repeatable patterns, templates, and best practices
• Validate technical feasibility during discovery and identify early risks, dependencies, and integration gaps
• Collaborate closely with product, engineering and product success teams to align solution design and technical outcomes
• Communicate clearly with both technical and non-technical stakeholders, influencing decisions and ensuring smooth implementations
• Serve as an internal subject-matter expert on how Clarity leverages Bloomreach’s Discovery and Engagement capabilities

Your success story will be:

• In 30 days, you understand Clarity’s technical architecture, the implementation model across Discovery and Engagement, and begin contributing to customer projects as well as identifying areas of friction or improvement
• In 90 days, you independently lead technical workstreams, configure Clarity end-to-end, resolve complex integration issues, and contribute structured feedback to improve the product and processes
• In 180 days, you deliver multiple successful customer implementations, establish repeatable technical patterns, influence roadmap enhancements, and reduce friction in the onboarding process
• In 210 days, you and the team celebrate successful launches and early customer value achieved through your technical expertise, strategic contributions, and foundational work defining the implementation playbook

You have the following experience and qualities:

Professional Experience

• BS/BTech in Information Systems, Computer Science, or equivalent practical experience
• Hands-on experience with web technologies: HTML, CSS, JavaScript
• Experience working with website behavior, personalization tools, search or recommendation systems, analytics instrumentation, or A/B testing
• Background in technical consulting, implementation, solution engineering, or similar roles within SaaS, eCommerce, digital experience, or Martech
• Ability to troubleshoot issues across both data and front-end layers
• Bonus: Experience with search/discovery platforms, personalization tools, tagging/analytics systems, CDPs, or eCommerce platforms

Personal Qualities

• Strong analytical and debugging skills, with the ability to quickly diagnose and resolve complex issues
• Clear, confident communicator suited to both customer-facing and internal technical discussions
• Highly autonomous, organized, and capable of leading parallel workstreams
• Strategic thinker who balances immediate implementation needs with long-term scalability and product evolution
• Fast learner, adaptable within an emerging and rapidly evolving AI environment
• Customer-focused, able to integrate technical feasibility with business impact

#LI-HO1

Bloomreach is seeking an AI Customer Lifecycle Manager to orchestrate AI-powered customer engagement across the entire customer lifecycle. In this role, you will work hand-in-hand with Marketing Ops, Customer Success, RevOps, and team to ensure AI capabilities intelligently serve every customer interaction - from onboarding and enablement to renewals, upsell, and support escalations. You'll play a key role in designing customer programs that adapt based on customer type and engagement patterns, turning data into actionable GTM insights that shape how we engage customers at scale. 

You'll also own the development of usage analytics and reporting tools that give customers visibility into their own adoption while simultaneously surfacing strategic intelligence for Bloomreach's go-to-market decisions. The ideal candidate combines deep understanding of customer success operations with technical aptitude, thrives in cross-functional collaboration, and is motivated to make AI the engine behind smarter, more personalized customer relationships. The focus is on delivering the right program for every customer communication based on customer segment and needs, using AI to personalize outreach and share relevant updates (for example, automated usage reports or product tips tailored to each customer).

Your salary starts from 3500 € gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.  

Your job will be to:

• Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type.
• Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction.
• Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities.
• Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types.
• Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage.
• Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement.
• Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

Your success story will be:

• 30–60 days: AI-driven communication programs are piloted for key customer segments, and internal teams begin to treat AI as a trusted partner - confidently offloading routine outreach (like usage summaries and check-in emails) to autonomous programs that save time and enhance the relevance of each touchpoint. Early feedback from customers is positive, as they receive timely, personalized communications that add value to their experience.
• 60–120 days: The AI customer engagement foundation evolves into a global program rolled out across all customer types, with optimization in play. You can demonstrate faster onboarding times, higher feature adoption rates, and clear improvements in customer engagement metrics. 
• 3-6 months:  There are early signs of higher customer satisfaction and retention, as AI-powered touchpoints drive a quicker journey to value and more proactive support for every customer.
  
  

You have the following experience and qualities:

• Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments.
• Tech & tools savvy: You're fluent in tools like Salesforce or (similar CRM), generative AI tools, and analytics dashboards. You understand workflow automation. You quickly learn new technologies and leverage them to drive automation.
• Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction.
• Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions.
• Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals.
• Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

#LI-KP1

Bloomreach is seeking an AI Customer Lifecycle Manager to orchestrate AI-powered customer engagement across the entire customer lifecycle. In this role, you will work hand-in-hand with Marketing Ops, Customer Success, RevOps, and team to ensure AI capabilities intelligently serve every customer interaction - from onboarding and enablement to renewals, upsell, and support escalations. You'll play a key role in designing customer programs that adapt based on customer type and engagement patterns, turning data into actionable GTM insights that shape how we engage customers at scale. 

You'll also own the development of usage analytics and reporting tools that give customers visibility into their own adoption while simultaneously surfacing strategic intelligence for Bloomreach's go-to-market decisions. The ideal candidate combines deep understanding of customer success operations with technical aptitude, thrives in cross-functional collaboration, and is motivated to make AI the engine behind smarter, more personalized customer relationships. The focus is on delivering the right program for every customer communication based on customer segment and needs, using AI to personalize outreach and share relevant updates (for example, automated usage reports or product tips tailored to each customer).

You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.   

Your job will be to:

• Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type.
• Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction.
• Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities.
• Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types.
• Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage.
• Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement.
• Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

Your success story will be:

• 30–60 days: AI-driven communication programs are piloted for key customer segments, and internal teams begin to treat AI as a trusted partner - confidently offloading routine outreach (like usage summaries and check-in emails) to autonomous programs that save time and enhance the relevance of each touchpoint. Early feedback from customers is positive, as they receive timely, personalized communications that add value to their experience.
• 60–120 days: The AI customer engagement foundation evolves into a global program rolled out across all customer types, with optimization in play. You can demonstrate faster onboarding times, higher feature adoption rates, and clear improvements in customer engagement metrics. 
• 3-6 months:  There are early signs of higher customer satisfaction and retention, as AI-powered touchpoints drive a quicker journey to value and more proactive support for every customer.
  
  

You have the following experience and qualities:

• Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments.
• Tech & tools savvy: You're fluent in tools like Salesforce or (similar CRM), generative AI tools, and analytics dashboards. You understand workflow automation. You quickly learn new technologies and leverage them to drive automation.
• Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction.
• Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions.
• Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals.
• Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

#LI-KP1