Overview

The Plant Security Protection Specialist is responsible for the daily execution of security and assists with fire protection operations at the Blythewood, South Carolina Scout Motors production facility. This role focuses on field-level execution, guard force oversight, operational security support and incident response coordination to ensure the protection of employees, visitors, corporate assets, and production continuity. The Specialist works on-site at the facility, directly within plant operations, supporting the Manager of Plant Security and Fire Protection to execute and manage established security programs, monitor systems and personnel, and facilitate day-to-day security activities across the site.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Security Implementation and Procedures

• Support implementation of plant security procedures and operational compliance.
• Coordinate with leadership to ensure security procedures are followed.
• Support security coverage planning for special plant activities, production areas, and events on site.
• Support implementation of corrective security measures directed by leadership.
• Deliver operational security training and awareness briefings for employees, contractors, and security personnel.
• Provide guidance to guard force personnel on response procedures and security protocols
• Maintain incident logs, operational reports, and security documentation.
• Collect operational security metrics including incident statistics, guard performance data, alarm activity reports, and access control trends and assist the Manager of Security and Fire Protection with reporting and program performance tracking.
• Conduct preliminary incident investigations, including evidence collection and witness interviews.
• Prepare detailed incident reports and maintain investigation documentation.
• Coordinate with local law enforcement, emergency responders, and external security partners during incidents or investigations.

Security Personnel Monitoring

• Provide day-to-day operational monitoring of contract security guard force assigned to the facility.
• Conduct inspections of guard posts and access control points to ensure compliance with post orders and site procedures.
• Monitor staffing levels and operational readiness of security personnel.
• Address guard performance issues and escalate vendor performance concerns.

Security Technology and Access

• Support the Security Operations Center (SOC) / Fusion Center.
• Monitor the daily operation of security technologies including access control systems, CCTV platforms, badge management systems, and intrusion detection systems.
• Identify system issues, coordinate troubleshooting with IT or vendors, and track resolution.
• Support operational testing and readiness checks of electronic security systems.
• Coordinate with security technology vendors, facilities teams, and construction contractors during security equipment installation activities.
• Document installation progress, identify deficiencies, and coordinate corrective actions with vendors and project teams.
• Participate in system testing, commissioning, and operational acceptance of newly installed security technologies.
• Conduct field inspections of installed security equipment including cameras, access control readers, door hardware, alarm devices, and supporting infrastructure to verify alignment with approved security designs and operational requirements.
• Conduct routine inspections of plant perimeter fencing, gates, lighting, camera coverage, and restricted areas to identify physical security vulnerabilities and report mitigation recommendations.
• Manage and administer site access control processes including badge issuance, credential activation/deactivation, and access level verification.
• Support investigations related to access misuse or unauthorized access attempts.
• Support security operations related to plant activities including contractor access management and temporary security coverage.

Emergency Response

• Respond to security incidents, workplace disruptions, accidents, and emergency events occurring on plant property, including coordination of emergency response when required
• Coordinate response actions for alarms, suspicious activity, medical emergencies, and security incidents and provide real-time situational updates to leadership and the Manager of Security and Fire Protection
• Act as or support the Incident Commander during emergency events and assist with coordination of on-site response resources.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, SC 
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Occasional business travel domestically and will be required, with opportunities to travel internationally. Valid driver's license required. Passport required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in Criminal Justice, Security Management, Emergency Management, or a related field preferred. Equivalent professional experience will be considered.
• 5- 7 years of progressive experience in physical security, industrial security, or law enforcement environments with at least 4 years in a supervisory role.
• Strong written and verbal communication skills
• Experience in working in SOCs/fusion centers, preferably at a supervisory or senior level.
• Experience in writing scopes of work and managing contracts and managing third-party security vendors.
• In-depth knowledge of security principles, emergency response protocols, and crisis preparedness drills and exercises.
• Proven experience in developing and implementing security policies, procedures, and programs, ideally within a large-scale industrial environment.
• Familiarity with security and fire protection technologies, including access control systems, CCTV surveillance, intrusion detection, and basic knowledge of fire suppression systems.
• Experience in conducting security investigations and preparing detailed reports.
• Knowledge of relevant local, state, and federal regulations related to security and emergency management.
• Strong interpersonal and communication skills, with the ability to interact effectively with internal stakeholders, external agencies, and contractors.
• Excellent problem-solving and decision-making skills, with the ability to assess risks and develop effective mitigation strategies.
• Ability to work and take decisions independently, handle multiple priorities, and adapt to changing circumstances in a fast-paced manufacturing environment.
• Valid driver's license required.
• Passport required

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

Overview

As a member of the Technical Office Engineering (TOE) you will contribute within the production environment, to the manufacturing and testing of the first cars featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role in the Test-Car Build Management you will report to the Manager of the Engineering Office.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Be a part of the vision of engineering excellence & source of knowledge
• Create and implement test strategies to evaluate the whole vehicle performance
• Be the central point of contact in the Production Center in Columbia/Blythewood for the Verification& Validation team in Novi
• Design, plan, and conduct whole vehicle testing
• Investigate failures / issues that arise during the production process to determine the root cause(s) and coordinate countermeasures to propose solutions
• Oversee and maintain the R&D- testing equipment on site to ensure they are in good working condition and calibrated accurately
• Generate detailed car-reports summarizing build parameters and test results, findings and recommendations for design or material modifications
• Work closely with other R&D departments, including Body, Interior, Energy, etc., to integrate simulation and test results into the vehicle development
• Ensure alternative designs conform to safety standards and U.S. government regulations.
• Design & create with collaboration, integration and a testing strategy that allows other teams to contribute and implement their necessities
• Partner with other concept & systems architect teams to come up with solutions to engineering & functional challenges and issues coming up in the production process
• Coordinate with supplier(s) for engineering activities, ensuring supplier meets requirements set by Scout.  
• Collaborate with suppliers and Scout cross-functional teams to ensure system components meet validation and testing requirements.
• Work with pre-series team to support the build process.
• Participate in design reviews and brainstorming sessions to contribute innovative ideas that enhance system performance and fulfil production needs. 
• Hands-on prototyping and building capability, from initial operation to coordinating and implementing software
• Be involved in other related tasks / activities as required

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 25% of the time. Valid driver's license required. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Education/Certifications: Bachelor’s or Master’s degree in electrical engineering, mechanical engineering, systems engineering, engineering management or a relevant field
• 4+ years of Experience required in type of role: 5+ years of experience in simulation, and testing within the automotive or electric vehicle industry
• Experience leading whole vehicle test planning including potential to modify test schedule based on unique customer needs
• Proficiency in using specialized testing equipment, data acquisition systems, and analysis software
• Knowledge of relevant industry standards, regulations, and safety protocols.
• Ability to manage multiple projects and priorities within established timelines.
• Excellent communication and interpersonal skills to collaborate effectively with internal team and external stakeholders.
• Strong technical skills and expertise in problem-solving
• Ability to lead simultaneous engineering teams
• Good knowledge of MS Office products
• The ability to build strong working relationships with individuals at all organizational levels.
• Advanced project steering and coordination skills to practice independent project management in a defined project scope
• Motivated engineer wanting to work at the cutting edge of electric vehicle technical design, create new ideas and solutions, enjoy hands-on testing
• Strong interpersonal skills including ownership, self-motivated, analytical, team player, innovative, creative, communication skills and ability to develop & mutually thrive in working relationships
• Proven ability to work in a truly cross-functional and global environment
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 25% of the time. 
• Valid driver's license required.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The Specialist is part of the Plant Engineering Production Steering & Battery Team and is responsible for tracking and reporting of production equipment at the Scout Motors plant. The Specialist will report to the Project Steering Manager.
• Responsible for the P-FMEA process and monitoring of status updates.
• Coordinate evaluation requests and drive the consolidation of the Plant Engineering departments as well as ensure risk management and OKR processes in the Serial Planning. 
• Management of the overall concept for risk management within series planning, preparation and safeguarding of organizational processes and model changes in series planning.
• Serve as a key leader in the serial scheduling steering team.
• Development and creation of a control strategy in coordination with adjacent departments (e.g. press shop, body shop, controlling, work and plant organization, IE & production system, production, construction infrastructure and product planning) to ensure, adapt and, if necessary, optimize the control of Plant Engineering regarding organizational, financial and time goals.
• Monitor and implement all key performance indicators and specifications of the various departments of Plant Engineering.  
• Support with Project Management tasks for the Supplier Park.
• Development and control of serial planning control processes using new technologies and interdisciplinary communication to increase the overall quality of coordination, cost reduction and to improve the effectiveness of series planning.
• Development and creation as well as implementation of planning concepts and projects including the corresponding design specifications or framework conditions for the Battery department. Ensuring of defined measures and development of techniques or processes including. analysis and evaluation of alternative solutions under consideration of economic standards.
• Responsible for the planning of complete production processes, equipment and methods across all work sequences in the Battery department and elaboration of these scopes into space plans, considering the requirements of all departments (and social partners).
• Creation of production plans for all work sequences according to the valid time finding procedures. Ensuring and controlling the defined measures and coordinating the activities of the technical contractors.
• Approval of technical specifications of production equipment and infrastructure and clarification of technical issues with technical contractors as well as suppliers of Battery equipment.
• Responsible of layouts, specifications, time schedules and investment plans, following economic standards.
• Preparation of offers, comparative analyses and purchase orders.
• Support and review concepts of IT based production process, e.g. build status documentation, production job management (JIT/JIS).
• Realization of sample build phase, PV, 0-series and production ramp-up to series operation.
• Processing of planning orders, improvement proposals and change requests including ongoing revision.
• Coordination of related departments, R&D and operators with focus on the implementation of suggestions for the product design according to production requirements and the identification of optimization measures.
• Assumption of special tasks corresponding to the skills and duties of the job holder.
• This Role is carried out responsibly in factual cooperative collaboration with supervisors, employees, involved and affected departments - in compliance with existing guidelines, standards and regulations

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina, United States. 
• This role requires full time in-office attendance, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 3+ years of professional experience in automotive production, with expertise in achieving stable production processes and in-depth knowledge of project steering operations.
• Bachelor's degree in mechanical, economics engineering, or related fields.
• Expertise in achieving stable production processes and in-depth knowledge of Serial Planning (HV Battery) Assembly management preferred.
• Excellent problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

What you’ll do

The Shopfloor IT Operations Specialist is responsible for the creation and management of support concepts, handling service tickets, and providing tier one support. The Specialist will report to the Manager Automation/Shopfloor IT. 

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

• Establish an understanding of the shopfloor systems, including: the Manufacturing Execution Systems (MES), Screw Data Management System, Supervisory Control and Data Acquisition (SCADA), and their Configuration, Monitoring, and Troubleshooting to ensure and maintain system integrity and performance. 
• Hardware Configuration/troubleshooting: conduct the hardware configuration, such as Worker Guidance stations, Andon boards, and handheld devices. 
• Labels and Printer Services: Oversee the management and maintenance of label and printer services. 
• Creation of Support Concept: Develop and implement support strategies for shopfloor IT operations. 
• Service Tickets & Tier One Support: Manage and resolve service tickets, providing first-level support for shopfloor IT issues. 
• Audit/Reporting: Conduct audits and generate reports to ensure compliance and operational efficiency. 
• Support for All Production Shifts: Provide IT support across all production shifts to ensure continuous operations. 
• Cross Functionality: Collaborate with various departments to ensure seamless IT operations on the shopfloor. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina. 
• This role requires 5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of professional experience in industry (automotive production preferred). 
• Bachelor’s degree in IT, Engineering, or other technical fields.
• 2+ years of Project management skills. 
• Familiarization with Database, programming, and communication protocols. 
• Knowledge in Production/Shopfloor systems and/or production systems such as Supervisory Control and Data Acquisition (SCADA), Edge Computing, Torque Data Management System, or Manufacturing Execution Systems (MES).
• Ability to quickly adapt to a complex production and IT landscape in a fast-paced manufacturing environment to ensure operational efficiency. 
• Basic knowledge about automation technology/PLCs and modern interface technologies.
• Excellent problem-solving skills and attention to detail. 
• Good problem-solving and communication skills. 
• Autonomous working approach. 
• Willingness to travel internationally for training is required. 
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred: 

• Familiarity with emerging technologies such as Artificial Intelligence (AI), and Big Data analytics, ITIL Framework, and their application in improving shopfloor operations. 
• Basic knowledge about robots, sensors, and torque systems. 
• Ability to identify opportunities for process optimization and efficiency gains through the implementation of IT solutions and methodologies. 
• Experiences from automotive (OEM and Tier 1).

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

What you’ll do

The Specialist, Shopfloor IT/Production Systems (MES) is responsible for the planning and implementation of Manufacturing Execution Systems (MES) and other shopfloor related system. The Specialist will report to the Shopfloor IT Manager. Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

• End-to-end business responsibility for planning the Manufacturing Execution System (MES) platform, including Worker Guidance, Electronic Quality Management, Reporting, Pick by (light, voice...), Vehicle Identification and localization, and Data Collection interfaces with production equipment. 
• End-to-end business responsibility for planning the Production/Shopfloor systems from concept through implementation phase to final acceptance. 
• Collaborating closely with internal stakeholders (automation, maintenance, IT, industrial engineering, etc.) as well as external suppliers to identify technological and business needs, troubleshoot issues, and drive continuous improvement initiatives. 
• Ensuring the seamless integration of state-of-the-art technology on the shopfloor, with a focus on the integration of the MES system. 
• Project coordination in terms of time, costs, and quality (preparation, implementation, training, and documentation of all necessary project milestones). 
• Leading progress meetings with all relevant production planners and conducting joint concept/review releases with production teams. 
• Developing specifications, realization, and management of reports critical to production and operations. 
• Supplier Management: Tracking open points, answering questions from suppliers, supporting equipment connectivity, testing, and completing documentation. 
• Commission and Acceptance: Conducting availability tests, training, open points tracking (defect processing), final acceptance, and lessons learned. 
• This project implementation must be carried out in compliance with existing guidelines, standards and regulations. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of professional experience in automotive production in a Body Shop, Paint Shop or Assembly Shop.  
• Minimum Bachelor’s degree in IT, Computer Science, Engineering or other technical fields. 
• 2+ years of Project management experience 
• Demonstrated expertise in Production/Shopfloor systems and/or production systems such as Worker Guidance, Electronic Quality Management, Reporting, Pick by (light, voice...), Vehicle Identification and localization, and Data Collection interfaces with production equipment. 
• Ability to quickly adapt to a complex production and IT landscape in a fast-paced manufacturing environment to ensure operational efficiency 
• Basic knowledge about automation technology/PLCs and modern interface technologies 
• Excellent problem-solving skills and attention to detail 
• Good communication skills 
• Autonomous working approach 
• Willingness to travel both domestic and internationally  
• Ability to manage multiple projects simultaneously
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred: 

• Familiarity with emerging technologies such as Artificial Intelligence (AI), and Big Data analytics, and their application in improving shopfloor operations 
• Basic knowledge about automation technology/PLCs and modern interface technologies 
• Ability to identify opportunities for process optimization and efficiency gains through the implementation of IT solutions and methodologies 
• Experiences from automotive (OEM and Tier 1) 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Collect, analyze, and interpret data related to equipment performance, TPM schedules, and maintenance KPIs.
• Develop reports and dashboards to monitor equipment reliability and maintenance compliance.
• Support planning activities for material handling equipment (FFZ), battery systems, and trailers through data-driven insights.
• Identify trends and recommend improvements to preventive maintenance strategies.
• Collaborate with maintenance and logistics teams to ensure alignment of TPM plans with production goals.
• Assist in forecasting spare parts requirements and optimizing inventory levels

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, SC 
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Supply Chain or a related technical field. An equivalent combination of education and relevant work experience may be considered in lieu of a degree.
• 2+ years of experience in a manufacturing or automotive environment, preferably in a Logistics Equipment Repair role.
• SAP ERP Certification preferred
• Communication: Strong written and verbal communication skills
• Certified Maintenance & Reliability Professional (CMRP) – Focuses on maintenance and reliability best practices preferred
• Certified in Production and Inventory Management (CPIM) – Offered by APICS, useful for planning and inventory control preferred
• Lean Six Sigma (Green Belt or Black Belt) – For process improvement and efficiency preferred
• Total Productive Maintenance (TPM) Certification – Specialized training in TPM principles preferred
• OSHA Safety Certification – For compliance with workplace safety standards preferred
• Material handling equipment (forklifts/FFZ), battery systems, trailers, and preventive maintenance programs preferred.
• TPM principles, automotive manufacturing processes, safety standards, and spare parts management
• Data analysis tools (Excel, Power BI), ERP systems (SAP), and maintenance planning software
• Equipment lifecycle management, reliability engineering concepts, and compliance requirements in industrial environments.
• Analytical thinking, attention to detail, problem-solving, strong communication, and ability to work collaboratively in cross-functional teams.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $70,000.00 - $85,000.00

Internal leveling code: IC10

About the Role

Scout Motors is building the future of American automotive manufacturing—and that future is powered by exceptional talent. As we accelerate toward our next stage of growth, we are seeking a Professional Recruiter in Columbia, SC.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

As a Recruiter, supporting Scout Motors, you will serve as a trusted partner to Hiring Managers and HR stakeholders, owning the end-to-end recruiting lifecycle for professional roles. This role blends execution with strategy—balancing speed, quality, and experience—while helping build the teams that will power a new era for an iconic American brand.

You’ll bring Scout Motors’ values to life through how you partner, communicate, and deliver results—operating with ownership, curiosity, and a strong commitment to people and craft in a metric-driven environment. This position reports into the Talent Acquisition Manager, Production & Quality.

Key responsibilities include:

Stakeholder Partnership

• Partner with Hiring Managers and HR to understand professional hiring needs, align priorities, and set clear expectations on timelines, candidate profiles, and market conditions.
• Provide regular updates on requisition status, applicant pool health, and hiring progress.
• Deliver a positive, value-driven experience for candidates and Hiring Managers through clear communication, responsiveness, and strong partnership.

Full-Cycle Recruiting

• Own the end-to-end recruiting process for professional roles.
• Manage applicant pipelines, identify gaps, and adjust strategies to deliver timely, high-quality hires.
• Execute targeted sourcing and talent attraction strategies aligned with Scout Motors’ brand and values.
• Share labor market insights, talent availability, and competitive intelligence to guide hiring decisions.

Metrics & Performance Accountability

• Operate in a KPI-driven environment with monthly hiring and performance targets.
• Accountable for recruiting metrics such as pipeline health, time-to-fill, and experience indicators.

Technology & Tools

• Leverage Greenhouse (ATS) to document recruiting activity accurately and ensure compliance and data integrity.
• Use sourcing and recruiting tools to build pipelines and drive efficiently.

External Representation

• Represent Scout Motors at career fairs, hiring events, and community or industry engagements.
• Act as a brand ambassador, building authentic connections with the talent community.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, South Carolina. 
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 10% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of full-cycle recruiting experience, managing roles from intake through offer in a fast-paced, stakeholder-driven environment.
• Demonstrated experience sourcing and recruiting for Engineering roles.
• Ability to manage, reinforce, and improve recruiting processes that support the Talent Acquisition model
• Confidence and judgment to drive alignment, influence behavior, and propose practical solutions that balance business needs with recruiting standards.
• Strong communication skills, with the ability to set expectations, address resistance constructively, and keep stakeholders aligned and moving forward.
• Experience leveraging an ATS (Greenhouse experience is a plus) and sourcing tools to manage pipelines, document activity, and ensure process discipline and compliance.
• A proactive, solutions-oriented mindset—comfortable identifying gaps, escalating appropriately, and improving how work gets done.
• Integrity, curiosity, resourcefulness, collaborative orientation, enthusiastic attitude, growth mindset
• Automotive manufacturing industry experience is a plus!
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 10% of the time. 
• Valid driver's license required.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

What you’ll do

As a member of the Technical Office Engineering (TOE) you will contribute within the production environment, to the manufacturing and testing of the first cars featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role you will report to the Manager of the Engineering Office.  

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Project management for preparation and building of Test-and Pre-Series-Vehicles 
• Structural Planning for the TOE in Blythewood: Office space, Vehicle Workshop in the Technical Center 
• Control and tracking of procurement processes for machines and equipment for the R&D workshop in Blythewood 
• Planning and control of the machine and equipment set-up in the new factory in Blythewood 
• Representation of the Scout Engineering Department (R&D) in the Scout Production Center in Columbia / Blythewood
• Scheduling and controlling the Test-Vehicle build in Blythewood for Engineering Planning of the capacities required for the vehicle build and Test-preparation for Engineering Cost and budget tracking  
• Managing escalation processes for parts availability and initiation of technical solutions as well as acceptance processes for deviating build-ins 
• Reporting and cross-departmental coordination on the vehicle build status and change management processes
• Preparation of documentation for reports and project status 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, South Carolina.
• The responsibilities of this role require daily attendance in office with in-person meetings and events regularly in Columbia, South Carolina and Blythewood, South Carolina. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years professional experience with expertise in manufacturing engineering, production planning, and/or project management 
• Deep knowledge of vehicle engineering processes and project planning software 
• Bachelor’s/Master’s degree in mechanical, electrical engineering, or equivalent 
• Skillful at organizational navigation and cross-functional collaboration at all levels; ability to develop effective partnerships and relationships 
• Creative and strategic problem solver who exercises sound judgement 
• Ability to lead simultaneous engineering teams 
• Good knowledge of MS Office products 
• Motivated engineer wanting to work at the cutting edge of electric vehicle technical design, create new ideas and solutions, enjoy hands-on testing 
• Strong interpersonal skills including ownership, self-motivated, problem solving, analytical, team player, innovative, creative, communication skills and ability to develop & mutually thrive in working relationships 
• Proven ability to work in a truly cross-functional and global environment 
• Driver’s license required 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Build up and manage the Inhouse Logistics Operations Team, responsible for managing the inhouse parts sequencing and line-feeding for series production in the Assembly Shop  
• Lead a Team of around 200 blue collars in 3 shifts and 20 specialists to ensure the parts sequencing and line feeding in the Assembly Shop 
• Ensure the operation of logistical equipment including the organization and implementation of emergency concepts, maintenance concepts, reparation concepts etc. 
• Ensure safety of operations under own responsibility, also considering ecological aspects 
• Management of the planning and implementation of new logistics processes, structures and equipment for the logistical supply of series production in Assembly Shop, 
• Execution and implementation of the problem-solving process and series optimization to ensure no production stop due to logistical failures, 
• Responsibility for recruiting, qualification planning and implementation of own personnel (white collars and blue collars) including outsourced personnel (if required) 
• Coordination of the annual inventory (full containers, empties) and permanent inventory in own area of responsibility 
• Support own process control through planning and implementing KPIs with clear responsibility distribution, coordinate problem solving activity in case of deviance from the defined targets. 
• Analyze and authorize the department budget, assure its fulfillment and develop countermeasures to compensate deviation observed by optimizing or reassigning technical and human resources. 
• Ensure accuracy and maintain reference data in VW Group proprietary systems.  

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, South Carolina.
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• 10+ years of professional experience in logistics or production environment in the automotive industry 
• 3+ years of management experience in an operative environment 
• Bachelor's/master’s degree in business management, industrial, mechanical, engineering or related fields 
• Detailed Knowledge and extensive Experience in Quality Management Systems (ISO, VDA, etc …) and related process requirements  
• Affinity to work with complex IT-Systems, SAP desired 
• Excellent problem-solving skills, attention to detail, report writing and presentation skills 
• Ability to work in a fast-paced, dynamic environment and manage multiple complex projects simultaneously 
• Ability to communicate complex issues into common language for the organization 
• Collaborative team-player with strong interpersonal skills able to work at each hierarchical level of the company.   
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000.00 - $145,000.00

Internal leveling code: M8

We are looking for a Senior Sales Engineer to join our South Enterprise team. This role is based in North Carolina, South Carolina, or Atlanta, Georgia reporting to the Sales Engineering Manager for the Americas Field Sales team. You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points. You will serve as a technical advisor throughout the sales cycle, ensuring that Zscaler solutions are perfectly aligned with customer goals and technical requirements.

You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points.

• Creating and delivering technical product presentations to prospective customers where you will promote the value proposition of Zscaler products
• Gathering customer technical requirements to ensure proposed solutions will meet customer goals and needs
• Leading product evaluations and custom product configurations
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

What you’ll do (Role Expectations)

• Overseeing the technical sales process
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree or equivalent experience
• 3+ years of experience as a Sales Engineer or Systems integrator
• Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP
• Experience working with large enterprise and major accounts

#LI-EV1

#LI-remote

Care Team Manager 

Location: Charleston, SC

FLSA Status: Exempt

Job Status: Full Time

Work Model: Remote

Work Schedule: Monday–Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 15%

Positions Supervised: Community Guides

Reports To: Assistant Director of Care Team Operations

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This innovative and adaptable Care Team Manager is an integral part of Reema – a start-up working to transform how health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager’s contributions are seen as paramount to Reema’s engagement within the community.  

This role spends approximately 90-95% of the time on leadership responsibilities:

• Have a thorough understanding of Reema’s program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema’s values.
• Champion change management and effectively lead remote Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself.
• Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, Case Reviews, Community Volunteering, and Team Building Events.
• Actively review Community Guide performance to consistently and effectively deliver feedback and recognition.
• Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Assistant Director of Care Team Operations.
• Facilitate new employee orientation and support ongoing training and development of new staff. 
• Provide support and supervision to Guides within assigned teams; including researching resources for members.
• Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach. 
• Participate in the Guide Interview process by functioning as a lead partner in Care Team interviews. 
• Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes.
• Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training.

This role spends about 5-10% of the time on direct service responsibilities with their members: 

• Through cold outreach build and manage a caseload of members
• Establish trusting relationships with members through an empathetic, strength-based, and trauma-informed approach.
• Utilize text messaging, phone calls, home visits, and other face-to-face communication as a primary means of engagement to meet member needs.
• Be knowledgeable about community resources appropriate to support the needs of members. Make referrals to community resources, follow-up with members, and attend appointments as necessary.
• Remain a steadfast component of each members’ support system, being there in crisis and through everyday life challenges.
• Encourage members towards independence and autonomy.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences, or other related fields. Years of related experience can be substituted for years of completed education towards a bachelor's degree
• Three years of program management/supervision experience in healthcare, community-based and/or social work settings
• Five years of direct experience with local population or community to be served and knowledge of the community
• Proficiencies in critical thinking, strategic thinking, time management, and prioritization
• Knowledge of crisis planning, case management, and/or behavioral health
• Strong propensity towards building and maintaining relationships
• Proven ability to initiate conversation and create connections quickly
• Proven ability to develop, adapt, and execute outreach plans
• Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally

Benefits: 

• Competitive Salary Package + Equity
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

All candidates who have received a written offer for this position will be required to undergo drug testing for commonly abused controlled substances in accordance with the company’s policy. Hires are contingent upon candidates producing satisfactory results from the pre-employment drug test.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

We're looking for a Revenue Enablement Manager for our Sales Office to own the enablement experience for Hootsuite's global seller community of Account Executives, Sales Development Representatives, and partner-facing roles. This is a hands-on, high-impact position responsible for translating Hootsuite's enterprise Go-To-Market strategy into the programs, content, and skills that give our sellers a competitive edge.

This role works at the intersection of strategy and execution building the programs, playbooks, coaching frameworks, and learning systems that directly influence how quickly and effectively our sellers perform. The measure of this role is field impact: quota attainment, pipeline, and win rates.

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain sales playbooks, talk tracks, frameworks, and competitive assets in close partnership with Marketing, ensuring sellers always have current, field-tested materials at the moment they need it.
• Translate Hootsuite's GTM positioning and value-based selling methodology into training programs that are practical, repeatable, and directly applicable to driving active pipeline.
• Build and manage a coaching cadence for the seller community, leveraging AI to surface conversation intelligence insights, identify skill gaps, and create targeted coaching interventions in partnership with frontline sales managers.
• Design and deliver enablement programs for operational launches, GTM plays, and strategic initiatives in coordination with Product Marketing, RevOps, and Sales Leadership to ensure field readiness ahead of each launch.
• Partner with RevOps to drive adoption of new tools, processes, and CRM workflows, translating operational changes into clear, field-facing learning experiences that minimize friction and accelerate uptake.
• Maintain a continuous learning rhythm for tenured sellers through micro-learning, peer-led sessions, and skills clinics that reinforce messaging, sharpen technique, and build confidence in competitive deals.
• Establish and track enablement metrics tied to seller performance such as program completion, methodology adoption, and pipeline contribution and iterate programs based on field data and manager feedback.
• Serve as an active member of the Revenue Enablement Council, contributing field insights and ensuring seller-facing initiatives are properly sequenced, scoped, and communicated across the GTM organization.
• Perform other related duties as assigned 

WHAT YOU’LL NEED

• 8+ years of experience in sales enablement, sales training, or a quota-carrying sales role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
• Demonstrated experience designing and delivering enablement programs with measurable impact on ramp time, quota attainment, or win rates
• Experience with AI-powered GTM tools, including conversational intelligence platforms, AI-assisted content generation, and personalized learning systems, with a practical understanding of how to integrate these tools into seller workflows to drive adoption and performance.
• Strong working knowledge of enterprise sales methodologies (e.g., MEDDIC, Command the Message, Challenger, Value Selling) and the ability to apply them in practical field contexts
• Experience leveraging Gong or equivalent conversation intelligence platforms to analyze seller performance and build coaching programs
• Familiarity with Salesforce, LMS platforms, and modern sales content management tools (e.g., Highspot, Accord)
• Proven ability to work cross-functionally with Sales Leadership, Product Marketing, and RevOps to build programs that land in the field
• Strong facilitation and communication skills. Equally effective designing an asynchronous learning module and running a live workshop with a room full of senior AEs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

Community Guide

Location: Rock Hill, South Carolina

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday- Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 25mi community service area

Reports To: Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions.  The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan.
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in Reema’s technology.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• Three or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have complex health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally.

Benefits: 

• Competitive Salary Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 RSM, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Learn more about our global Sales team.

The Enterprise Auth0 Regional Sales Manager Opportunity

The successful Auth0 Regional Sales Manager is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers.

This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) 
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 10+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the CTO organization, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers
• Deep technical discovery skills that resonate with the developer community 
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business outcomes
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)

#LI-Remote 
P2363_3385020

Principal Duties/Responsibilities:

· Collaborates with leaders and various departments to develop programs.

· Develops and implements the program’s strategy and roadmap based on needs of the organization.

· Serves as the primary owner for program related deliverables.

· Develops and manages the program’s budget and project timelines and plans.

· Recommends, prepares, monitors, and evaluates metrics and performance indicator dashboards.

· Leads, evaluates, and trains direct reports and project members.

· Schedules regular meetings with key customers and project members.

· Acts as a subject matter expert and key technical resource.

· Prepares operational reports and performs other responsibilities as required.

· Reviews completed programs/projects and drives organizational learning and process improvement.

· Provides expertise and ownership for service catalog delivery.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· Bachelor’s degree from a four-year college in business, or related discipline and a minimum of five years of related experience and/or training

· Technical/operating knowledge and skills required to lead, manage, and support specific program

· Ability to lead cross-functional projects and accomplish deadlines in a fast paced work environment

· Strong problem solving, mathematical, analytical, and decision making skills

· Strong business acumen and collaborative working style

· Excellent interpersonal and presentation skills

· Proficient with Microsoft Office (Word, Excel, PowerPoint)

· Ability to develop positive relationships working with various departments / customers

· Ability to travel between 25% and 50% of the time

Desirable KSAs:

· Advanced degree in a related field

· Proficiency with specific systems and applications may be desired

Competencies:

· Building Business Alliances

· Strategic Thinking

· Negotiation

· Presentation Skills

· Planning and Organizing

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to use hands, speak, and hear. The employee is occasionally required to sit for long periods, reach with arms, and use close vision. At times, the employee is required to use a telephone, a keyboard and computer, and other office equipment. Work is typically performed in a moderately noisy business office.

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

Community Guide

Location: Beaufort, South Carolina

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday- Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 25mi community service area

Reports To: Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions.  The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan.
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in Reema’s technology.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• Three or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have complex health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally.

Benefits: 

• Competitive Salary Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Community Guide

Location: Charleston, South Carolina

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday- Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 25mi community service area

Reports To: Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions.  The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan.
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in Reema’s technology.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• Three or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have complex health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally.

Benefits: 

• Competitive Salary Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Community Guide - Community Health

Location: Sumter, South Carolina

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday- Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 25mi community service area

Reports To: Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions.  The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan.
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in Reema’s technology.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• Three or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have complex health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally.

Benefits: 

• Competitive Salary Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Community Guide - Community Health

Location: Florence, South Carolina

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday- Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 25mi community service area

Reports To: Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions.  The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan.
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in Reema’s technology.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• Three or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have complex health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally.

Benefits: 

• Competitive Salary Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

About Us

About Us

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Sonographer, your focus is on ultrasound support for VEG hospitals and training facilities. This means working closely with our emergency doctors to provide same-day ultrasound scans for pets when they need it most. You’ll deal with a variety of patient types and scans, so being comfortable adapting to new scenarios and willing to learn new techniques and think outside the box are all part of your day-to-day. You’ll also assist in coordinating education opportunities and overall ultrasound training for your home and regional hospitals, inspire and motivate your fellow VEGgies to grow their ultrasound skills, and be ready to pitch in at the hospital whenever and wherever needed.

WHAT YOU’LL DO 

• Perform ultrasound studies and facilitate ultrasound training at your home hospital and regional hospitals
• Maintain good relationships with and accept feedback from teleconsultation radiologists reading your studies (e.g., Antech, SonoPath, IDEXX, VetsChoice, etc.)
• Ensure all training content and activities are in alignment with VEG culture, mission, and vision, and represent accurate, up-to-date sonographic techniques
• Track doctor and nursing team skills with a VEG Ultrasound Certificate checklist
• Engage in self-reflection and program evaluation practices to modify and enhance VEG’s ultrasound training programs
• Regularly meet with the medical directors, nursing trainer, and director of radiology education to discuss program development, training objectives, and additional needs
• Regularly meet with the hospital manager and medical director to discuss implementation of new training protocols, training schedules, hospital training needs, and team concerns
• Coordinate weekly schedule to work on the floor shifts with the hospital manager and medical director and devote time to training responsibilities
• May assist in developing ultrasound curriculum material, such as PowerPoints, videos, simulations, and assessments to be implemented across the doctor and nursing team training programs
• May provide educational demonstrations for doctors and nurses at other VEGs, including ultrasound topics, such as abdominal, thoracic, cardiac, cervical, and musculoskeletal studies 

WHAT YOU NEED

• Credentialed as a Veterinary Technician (LVT/CVT/RVT/LVMT), diagnostic medical sonographer (RDMS), and/or equivalent experience (e.g., sonographer course certificates)
• 3+ years veterinary ultrasound experience
• Previous training experience and the patience to teach and develop doctors, nurses, and fellow sonographers
• Comfortable mentoring others and giving/receiving feedback from colleagues
• Adaptability to changing environments
• Excellent communicator with peers, customers, and VEGgies
• Embrace the VEG Way and be excited to share your perspective and experience
• Eagerness to grow as a sonographer through training and continuing education
• Desire to travel to regional hospitals and off-site training facilities (e.g., Fort Collins, CO; Las Vegas, NV; White Plains, NY, etc.)

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Community Guide

Location: Conway, South Carolina

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday- Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 25mi community service area

Reports To: Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions.  The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan.
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in Reema’s technology.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• Three or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have complex health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally.

Benefits: 

• Competitive Salary Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Community Guide

Location: Columbia, South Carolina

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday- Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 25mi community service area

Reports To: Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions.  The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan.
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in Reema’s technology.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• Three or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have complex health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally.

Benefits: 

• Competitive Salary Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Community Guide

Location: Greenville, South Carolina

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday- Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 25mi community service area

Reports To: Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions.  The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan.
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in Reema’s technology.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• Three or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have complex health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally.

Benefits: 

• Competitive Salary Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Location: Remote - Geography based

Do you have a consistently strong record of sales performance in a fast-paced selling environment where your work has a critical impact on patients?  At Invivyd, we’re building a category and disrupting the status quo. We’re looking for experienced and driven Senior Virology Care Specialists who are ready to utilize their industry experience bringing passion, persistence, and a strong desire to help patients.

• Develop strong, compliant relationships across a broad range of health care providers (HCPs) across multiple specialties and account types (IDNs, health systems and community clinics) by understanding their needs and sharing accurate, balanced information about Invivyd’s products and solutions
• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions
• Identify shared priorities and leverage knowledge and tactics within full account to develop a territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results
• Utilize your understanding of the broader healthcare landscape for account selling, including provider offices and health systems, and how decisions are made across these settings
• Manage your territory with a business owner mindset with accountability, energy, and drive by owning the outcome of your results with a sense of urgency while staying compliant with company policies and industry regulations
• Deliver compelling product presentations and educational discussions to support patient care decisions by utilizing all approved resources in line with company training and compliance requirements
• Collaborate as a positive energy multiplier cross-functionally with colleagues in marketing, market access, and other teams to support customer needs and win together
• Operate with an enterprise mindset to gather and share customer insights, feedback, and questions to help Invivyd continuously improve how we serve providers and patients
• Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services

• Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements
• Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan

Required: 

• Bachelor's degree strongly preferred; candidates without a degree with significant relevant, related industry experience will be considered
• At least 10+ years of experience in sales in biotech, pharmaceuticals or medical device customer-facing roles is required
• Candidates must live within the stated territory
• Able to fulfill requirement to be in the field five days a week, including overnights as required, conducting visits, while also completing all administrative tasks related to the role
• Ability to drive and/or fly within the territory, as required
• Proven winning attitude with a growth mindset
• Strong communication and interpersonal skills, with the ability to build relationships and engage in meaningful conversations with healthcare providers
• Coachable and eager to learn - open to feedback, willing to adapt, and motivated to grow into a high-performing sales professional
• Demonstrated persistence, resilience, agility, and a strong work ethic; comfortable working in a fast-paced, evolving environment
• Ability to manage time effectively, prioritize tasks, and take ownership of territory responsibilities
• High standards of integrity, professionalism, and a commitment to compliance in every interaction
• Passion for making a difference in the lives of patients and a desire to be part of a mission-driven company
• Strong ability to communicate clinical product information in a compelling and compliant way
• Must be results oriented and can demonstrate time management skills with ability to gain access to hard to see customers
• Demonstrated effective organizational and interpersonal skills to prioritize opportunities

Pay Range

Strategic Account Manager: $152,000 - $202,000

The pay range represents the expected full-time base salary for this role at the time of posting. Actual base pay will be determined based on a variety of factors, including relevant experience, skills, and education. In addition to base pay, this role is eligible for both an annual short-term incentive (e.g., bonus or sales incentive) and an annual long-term incentive (e.g., equity), reflecting our commitment to rewarding strong performance and long-term impact. Learn more about our total rewards by visiting https://www.invivyd.com/careers/.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite Role in Mt. Pleasant

• Full Time: Monday through Friday, 8:00 AM to 5 PM EST
• Provide support for Release Of Information processing
• Handling front desk tasks
• Assisting with patient walk-ins
• Ability working in a high-volume environment.
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology 
• Familiar with different EHR and Billing Systems 
• Experience working with subpoenas 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

PRN Pharmacal - Sales Representative III
Location: Eastern North & South Carolina
Department: PRN Sales
Reports To: Sales Manager
Travel: Up to 90% travel - must reside within the assigned territory

Position Summary

Sales Representative III is an experienced sales professional and peer leader within the Sales Team.  They will call on veterinary customers and work with distributor partners to grow product sales, while increasing the category market share within the animal health industry. Assist customers with orders, answer questions on a wide range of products, and expand product awareness within assigned territory 

Essential Duties & Responsibilities

• Meet sales objectives (quota) both overall and for key growth products via demand generation within assigned territory.  
• Successfully launch new and defend legacy products. 
• Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise.  
• Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. 
• Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of PRN resources and following up to maximize ROI. 
• Meet field activity expectations including sales call activity and investment in medical education programs. 
• Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. 
• Leverage CRM tools to enhance customer relationships 
• Lead by example and serve as a mentor to the sales team, driving sales objectives, goals and targets. 
• All other tasks as requested or assigned. 

Required Qualifications

• Bachelor’s degree in business administration, Marketing, Pharmaceutical Sales, or related field. Advanced degree preferred. 
• 5+ years of sales experience in animal health or pharmaceutical industry. 
• Experience calling on and managing distributor accounts and managing a geographically large sales territory. 
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)  
• Advanced experience using CRMs to drive sales. 
• Up to 90% travel – must reside within assigned territory 

Compensation & Benefits 

• Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k) 
• Competitive base salary with performance-based bonus opportunity 
• Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance 
• Generous paid time off, paid holidays, and parental leave 
• Fitness and tuition reimbursement programs 

Work Environment & Culture 

PBI-Gordon Companies offers a collaborative, employee-owned environment where accountability, partnership, and continuous improvement are valued. Team members are encouraged to contribute ideas, develop professionally, and grow their careers alongside the business. 

Equal Opportunity Employer 

PBI-Gordon Companies is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. 

Ready to Apply? 

If you’re passionate about driving sales growth, building strong veterinary customer relationships, and making a measurable impact within the animal health industry, we’d love to hear from you. 

Apply today to join an employee-owned organization committed to supporting veterinary professionals, strengthening distributor partnerships, and advancing the future of animal health. 

WHO WE ARE: 

Teague is an independent design consultancy that combines technology expertise with a deep understanding of human behavior to design what’s next for companies in automotive, commercial aviation, smart cities and infrastructure, advanced mobility, technology, space, and defense. On any given day, you might be prototyping a new space station, designing cutting-edge technology, or traveling around the world conducting research. We are approaching our one-hundred-year anniversary and are proudly employee-owned. Our culture fosters collaboration, accountability, and stability—because when we succeed, we all win. Come be a part of something bigger than just a job—build your career with an employee-owned company that invests in you! 

ABOUT THE ROLE:  

A Senior Program Manager at Teague is a strategic partner to executive leadership and clients, owning the success of complex, multi-disciplinary, and multi-year programs from vision through delivery. In this role, you shape program strategy, define success metrics, build trusted relationships with senior client stakeholders, and anticipate business and industry trends to help position Teague—and our clients—for long-term success. 

You’ll lead cross-functional teams to deliver high-impact work on time and within budget, balancing creative excellence with operational rigor. Partnering closely with Creative, Growth, and Finance leaders, you’ll forecast revenue, budgets, and resourcing, oversee scopes and risk management, and ensure clarity and accountability across all phases of work. As a hands-on leader and mentor, you’ll help elevate program management practices while contributing directly to Teague’s growth, client satisfaction, and industry leadership. 

TRAVEL EXPECTATIONS:  

This role is located in Charleston, South Carolina and may require domestic and international travel of approximately 5–10% to support client, project, and vendor engagements. For Program Managers assigned to the Boeing 787 Program, domestic travel requirements are higher and may range from 20–40%, based on project needs and client engagement schedules. 

WHO YOU ARE:  

You are a strategic, client-focused program leader who thrives at the intersection of design, business, and delivery. You bring a strong ability to translate complex challenges into clear, integrated programs, and you’re comfortable partnering with executive leaders and senior client stakeholders as a trusted advisor. You naturally anticipate business and industry trends, using that perspective to shape program roadmaps, guide client conversations, and identify opportunities for growth and innovation. 

You’re an experienced relationship builder who can communicate effectively with both creative and technical teams, as well as with non-technical audiences. You balance rigor with flexibility—bringing structure, financial acumen, and operational discipline without stifling creativity. You understand how to lead multi-disciplinary teams, manage scope and risk, and drive accountability across complex engagements, while maintaining focus on long-term client health and business outcomes. 

You’re also a hands-on leader and mentor, setting clear expectations, and raising the bar for program excellence. With a strong understanding of design and consulting environments—and a curiosity for emerging industry trends—you bring systems-level thinking, sound judgment, and a collaborative mindset that helps teams and clients succeed. 

WHAT YOU’LL DO: 

OWNING 

• Serve as a strategic partner to executive leadership and clients, co-defining program vision, success metrics, and long-term business outcomes that align with Teague’s growth and design strategy. 

• Own the end-to-end success of multi-disciplinary, multi-year programs—ensuring delivery excellence, profitability, and client satisfaction across a portfolio of projects. 

• Anticipate client and market needs to proactively shape proposals, partnerships, and future opportunities that extend Teague’s impact and strengthen relationships. 

• Partner with Finance, Growth, and Creative Leadership to forecast annual revenue, budget, and resourcing needs—informing Teague’s broader business planning. 

• Build, deepen, and sustain trusted relationships with senior-level client stakeholders, representing Teague as a strategic advisor and thought leader. 

• Champion program excellence and operational discipline across all phases—from discovery through delivery—ensuring clarity, accountability, and quality across teams and clients. 

THINKING 

• Translate complex client challenges into integrated, strategic programs that blend Teague’s capabilities across design, technology, and strategy. 

• Evaluate business and industry trends to guide Teague’s positioning and identify emerging opportunities for innovation and growth. 

• Develop multi-year program roadmaps grounded in client objectives, evolving market dynamics, and measurable business impact. 

• Serve as a thought partner to Creative and Growth leaders, contributing to Teague’s approach to client engagement, value creation, and delivery models. 

• Apply systems-level thinking to balance near-term deliverables with long-term client relationship health, operational scalability, and business sustainability. 

• Represent Teague in industry events, conferences, and client forums to elevate brand visibility and thought leadership. 

DOING 

• Lead cross-functional teams to deliver high-impact programs on time, within budget, and aligned to client and business goals—balancing rigor, creativity, and agility. 

• Oversee contract negotiations, scopes, estimates, and risk management plans; ensure clarity of deliverables, dependencies, and success metrics. 

• Drive accountability through structured program governance, milestone reviews, and transparent communication across clients, teams, and leadership. 

• Mentor and develop program and project managers to grow their strategic, financial, and client-relationship capabilities. 

• Build and maintain scalable program management processes and tools that improve efficiency, visibility, and quality across engagements. 

• Deliver compelling, data-informed presentations and rationales to senior clients, demonstrating measurable impact and return on investment. 

• Meet or exceed annual program and revenue targets, contributing directly to Teague’s financial and strategic success. 

WHAT YOU BRING: 

• Bachelor’s Degree from an accredited school preferred.  

• 7+ years of account management, project management, or design management experience in creating business solutions from either the creative or consulting point of view to create, maintain, and grow customer relationships, with 3-5 years of team leadership experience. 

• Demonstrated ability to establish a project/program strategy and execute that strategy. 

• Experience in high-level, design-integrative business planning and development. 

• A proven track record of successful business development and satisfied clients.  

• Must have a positive reputation for building and maintaining relationships with people at all levels of an organization across a diverse range of cultural, generational, ethnic, racial, educational, and social backgrounds.  

• Understands business operations and can effectively contribute to yearly planning and multi-year program planning. 

• Experience communicating complex, technical information to audiences that do not have a deep technology orientation, as well as ones that do. 

• An understanding of international design culture. 

• Knowledge of the requirements of a design operation, including airlines, aviation or transportation design services. 

• Up-to-date knowledge of current and emerging trends and practices in the aviation industry. 

• Understanding of plan projects including schedules, priorities, activities, and workload. 

• Must be a U.S. citizen as compliant with the International Traffic in Arms Regulations (ITAR). Must be located or willing to relocate to Seattle, WA. 

The salary range for this job in most US geographic locations is $165,000 - $185,000 

Company Information

We are AMAROK - THE Ultimate Perimeter Security solution! Our award winning unique and technically advanced electric fence reliably stops theft and other criminal activity by guarding our customers’ property and assets 24/7. Nothing protects like The Electric Guard Dog ™

Our amazing company culture has led us to be recognized year after year as one of South Carolina’s Best Places to Work.  AMAROK is driven by our companies’ core values and we strive to facilitate a greater sense of purpose in all our career opportunities.  We value the culture our company has created and take pride in the career advancement opportunities offered to our employees.

Job Summary

The Compliance Manager at AMAROK leads the end-to-end permitting and regulatory process for our premier security solutions, including The Electric Guard Dog™, access control, and perimeter fencing. This role is the primary liaison between AMAROK and municipal jurisdictions, responsible for navigating complex local codes and securing the necessary building, electrical, and planning approvals required for legal project deployment. The ideal candidate is a strategic problem-solver who can translate technical municipal requirements into actionable plans for our Sales and Installation teams, ensuring every project is compliant, timely, and successful.

Your Impact

• Develop and execute strategic plans to secure building, electrical, and planning approvals using internal and external resources.
• Proactively contact and educate municipal officials on AMAROK solutions to obtain favorable determinations and installation pathways.
• Interpret complex municipal codes and maintain a centralized library of regulatory requirements for nationwide project locations.
• Conduct extensive site research and commission detailed plans based on Sales and Field Service data.
• Provide Sales and Installation teams with precise build requirements and jurisdictional conditions to manage customer expectations.
• Ensure internal and external stakeholder compliance with permitting protocols through rigorous follow-up.
• Collaborate with Government Relations to prioritize schedules, meetings, and communications with key local government stakeholders.

What You'll Bring

• Direct experience securing permits and interpreting complex local/industry codes.
• Proven ability to manage multiple high-priority projects and competing deadlines without compromising quality.
• Highly self-sufficient with the confidence to exercise sound, autonomous judgment.
• Strong communication skills to effectively educate officials and foster a positive, collaborative team culture.
• Skilled in navigating diverse CRM and data platforms. 

Company Benefits AMAROK driven by our companies’ core values and we strive to facilitate a greater sense of purpose in our career opportunities.

• Health Benefits (Medical, Dental & Vision)
• Tuition Reimbursement Program
• Short & Long-term disability
• Life Insurance
• Flexible Spending Account (Section 125)
• Matching 401K retirement plan
• Career advancement
• Bonus opportunities
• Generous PTO

Approximate Compensation is $65,000 - $75,000 annually. Compensation is determined based on experience, skillset, travel, and geographical location.

See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/

Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000

About the Role:

The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.

This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.

Key Responsibilities:

• Training & Agent Enablement

  • Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
  • Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
  • Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
  • Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
  • Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles

  Agent-Facing Knowledge & Help Content

  • Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
  • Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
  • Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.

  Member-Facing Service Content

  • Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
  • Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
  • Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.

  Agent Facing Communication

  • Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
  • Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.

  Content Governance & Optimization

  • Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
  • Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
  • Manage content calendars, updates, and version control to ensure consistency across channels and audiences.

Experience and Background Needed:

• • Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
  • Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Comfort working in a fast-paced, evolving environment with multiple priorities.
  • Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.

• Education

  • Bachelor’s degree in communications, marketing, education, organizational development or related field required

  Years of experience

  • 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design

  Technical skills

  • Knowledge management platforms
  • Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
  • Experience optimizing content for AI-driven search and automation
  • Ability to use data to inform content gaps and performance

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Principal Duties/Responsibilities:

To Live and Lead Safety

· Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

· Implements and actively supports all Beyond Zero initiatives

· Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

· Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

· Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

· Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

· Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

· Sets a positive, influential standard for others and creates a constructive climate for their team

· Influences with transparency and use participative methods to ensure that decisions are understood and accepted

· Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

· Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees’ Learning and Growth

· Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

· Develops, communicates, and executes a Skills Matrix and Technician Training Plan

· Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

· Leads and ensures the Operating System is understood, reinforced, and embedded

· Develops and executes a site-specific maintenance plan per ATS standards

· Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

· Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

· Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

· Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

· Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

· Drives a continuous improvement methodology and promotes cost savings

· Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

· Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· Bachelor’s degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

· Three years of supervisory experience with a strong focus on development of employees

· Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

· Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

· Solid understanding of manufacturing / assembly work environment

· Business acumen

· Positive influencer with appropriate levels of organization.

· Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

· Manufacturing maintenance experience preferred with related certifications and training

· Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

· Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

· Time management skills

· Ability to relocate to specified locations

· Excellent communications skills (verbal, written, and presentation)

· Agile, curious learner and authentic, credible teacher

· Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

Echo – Deployment Strategist

Hybrid: Charleston, South Carolina or Quantico, Virginia

Reports to: Head of Delivery

Direct reports: 1–6 Deltas/FDEs per hub

Travel: 0-10% travel expected

At PVM, we serve those who serve, as a Palantir ally for mission impact. We are a veteran-founded, Palantir Vanguard partner and the only small business providing services in that tier. Which means helping our government partners tackle real problems in National Security, Readiness, and Space, not building shelfware.

Help Us Build PVM's Hub

This role is an opportunity to take a front seat in PVM’s new hub – you’ll have front-row proximity to mission, direct mentorship from Palantir experts, and a clear growth path as you get in early while we are building the hub from the ground up. You’ll be working in small, senior teams with real autonomy and be able to truly own your work without the bureaucracy you may find at large companies.

About the Role

You are the CEO of your Portfolio/Hub. You own the mission outcome, the revenue, the product vision, and the team that delivers it end to end.

At PVM an Echo doesn’t just “manage” a deployment. You own your customer’s mission and the overall success of the programs in your portfolio. You own the product vision for your customer, craft the MVP thesis that actually moves the needle, set clear team priorities, ship production-grade solutions at speed, and drive user adoption until the platform is the heartbeat of the mission. Echoes are both facilitators and value amplifiers, combining deep platform expertise with exceptional interpersonal skills, as well as leadership, to deliver real impact for customers. Echoes demonstrate boldness, challenge assumptions, and prioritize customer obsession and measurable outcomes.

Other Cool Names You Might Wear

Mission Owner

Product Lead/Manager

What “Own It” Looks Like Here

• Own 100% of mission success and revenue growth for your portfolio measured as % of the Palantir boutique market.
• Own the product vision for your customer; you decide what the platform needs to become to solve their hardest problems.
• Craft the MVP Thesis; the single-page north-star document that aligns stakeholders, justifies investment, and scopes what we build first.
• Set team priorities weekly; you run the stand-up, own the backlog, and protect the team from scope creep and distraction.
• Drive user adoption until power users are building their own apps and the customer can’t imagine life without Foundry.
• Decompose chaos into ontologies, pipelines, Workshop/Object Explorer apps, Quiver, Code Repos, and AIP chains that get used every day.
• Drive expansion, cross-sell, and upsell revenue within your primary customer stakeholder’s network and any pre-assigned accounts by leveraging technical intimacy, trusted delivery outcomes, and deep understanding of PVM capabilities.
• Co-create reusable accelerators and PVM University content with your Deltas so we never rebuild the wheel.
• Anticipate and kill blockers before they slow momentum. Technical, cultural, political, or financial.
• Own the delivery lifecycle from onboarding through sustainment, with a focus on continuous improvement and feedback loops

You’ll Thrive Here If

• Former Palantir Echo / Deployment Strategist / Dev (you already know what elite deployment feels like) or demonstratable deep Palantir platform expertise.
• Feel rooted in your community; you’re close to the people, challenges, and missions shaping life in your portfolio/hub.
• Proven ability to own product vision and drive expansion inside government accounts.
• You can brief a 3-star, write an MVP thesis, debug a pipeline, and run a retro in the same day.
• Are Mission & Outcome Obsessed – you care more about results than slideware
• Own It – you see a problem, you fix it; no one needs to hand you a ticket
• Believe We Are Better Together – small, senior teams are greater than lone heroes
• Keep It Real – straight talk, no politics, no drama
• Its simple: Don’t be a jerk.
• Active clearance (or immediate eligibility).
• Palantir Foundry experience is highly desired
• Military/Special Operation/Law Enforcement favored but not required for all positions.

What You’ll Get In Return

• A front-row seat at our new hub/portfolio, not a back-row seat on a bloated contract
• Direct mentorship from Palantir experts and a clear path to hub lead roles
• The agility of a small business with the credibility of a top-tier Palantir Vanguard partner
• A team that cares deeply about the mission and each other.

About PVM & Benefits

At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth. Here are a few highlights of the advantages of being a part of the PVM community:

• Opportunities for growth and advancement
• Tuition/Training reimbursement
• Peer bonus program
• Remote and on-site positions available
• Unlimited PTO
• Flexible work schedule

PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal and are focused on taking on our clients’ missions as our own to make a difference in the communities we serve.

PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.

Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (point-of-sale) system tailored to the evolving needs of the restaurant industry. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant partners across 20 major U.S. cities. Our mission is to build the most comprehensive ecosystem to empower restaurants.

The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.

What You'll Focus On

• Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
• Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
• Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
• Conduct demos and develop a solution that best meets the prospects’ needs.
• Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
• Manage sales activities and results using Chowbus’ CRM tool.
• Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.

What You Bring

• Excellent written and verbal communication required
• Proven collaboration and teamwork skills required
• Strong ability to sell and upsell products required
• Ability to adapt to ever-changing environments required
• Ability to learn and quickly become proficient with new technology required
• Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
• Bachelor’s degree in business or relevant field preferred
• 1 year of relevant experience highly preferred
• Are bilingual in Chinese

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Fuel reimbursement

The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.