We are seeking an experienced Technical Writer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center and internal product documentation. You'll partner with the product team to deliver and maintain documentation that serves as the foundation for customer and internal enablement. As a Technical Writer, you own documentation quality and strategy across our product knowledge base—enabling both customers and internal teams to self-serve and reducing support and training burden. You'll drive improvement initiatives across our documentation, learning tracks, guides, and video content, while managing rapid product changes.

You will report to the Manager, CE Enablement Knowledge Experiences based in the US. This role is eligible for remote work within Costa Rica. You  must reside in Costa Rica. 

You Will:

• Immerse yourself in Smartsheet's product line and gain an understanding of the technologies and features necessary for accurate documentation.
• Distill specification documents and internal technical specifications and use the information to create targeted, quality, customer-facing content. Deliverables include but aren’t limited to:
• Technical articles for the Smartsheet Help website (how to, reference, FAQ, troubleshooting) and/or API documentation on the dev website
• Content for eLearning modules or videos
• Internal documentation
• Visual aids for Help content (screenshots, gifs, etc.)
• Produce customer-facing video content, including scripting, recording, and light editing in collaboration with stakeholders and subject matter experts
• Work with Subject Matter Experts (SMEs) to ensure the technical accuracy of your work
•  
• Use AI tools to accelerate content production, improve quality, and scale output—applying established team workflows and experimenting with new approaches as the tooling evolves
• Track and report on your own project assignments and schedule, working towards hard deadlines
• Contribute to templates, processes, and standards that support consistent, scalable content production
• Review and compile internal change requests and customer feedback and use this information to recommend and implement content changes
• Work with the Web Team to suggest Help site improvements for both the end user and the writers who are publishing content
• Maintain the Smartsheet Help and Learning style guide
• Optimize content for discoverability via Search
• Work on improvement projects to implement content governance tools, improve processes, and document changes. 
• Other job duties as assigned.

You Have:

• 3-5  years of experience writing or editing content for a variety of audiences on the web
• A BA in English, Technical Communication, or a related discipline (or equivalent experience)
• Basic understanding of and ability to use HTML formatting
• Strong Command of English language both oral and written (C1 and above)
• Experience developing templates and processes for ensuring consistent delivery
• Understanding of SEO and GEO best practices
• Experience using analytics tools (Google Analytics, for example) to make impactful content decisions
• A passion for technology and familiarity with the benefits and challenges of working on a SaaS product 
• An ability to distill technical jargon and turn it into clear and professional language that is customer-focused
• Familiarity with video content production—scripting, screen recording, or light editing
• Experience creating screenshots and/or visual diagrams to promote understanding of complex ideas 
• Strong organizational skills and an ability to perform basic project management and prioritization tasks
• Experience with content production, for example, moving a document from a draft stage in one tool and formatting and publishing it to a CMS
• Experience using one or more content management systems (experience using Drupal 9 or newer is a plus)
• Demonstrated experience integrating AI tools into professional workflows, including building custom AI configurations (such as GPTs or Gems) and connecting LLMs to external platforms 
• A point of view on where AI is taking technical writing, incuding familiarity with AI writing tools and an interest in expanding how AI is used in content workflows
• Smartsheet Product Certification preferred by not required

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions, as well as potential alliances with entities such as universities, gyms, etc.
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development, including access to Udemy online courses
• Company Funded Perks, including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role-specific)

We are searching for a high-caliber Senior Visual Designer, a visual ringer and conceptual powerhouse to join our fierce brand studio. Smartsheet is growing in every direction, and we need an "idea engine" who can concept across narrative, experience, and systems. You aren't just an expert in your craft; you possess an insatiable appetite for human insight and the discipline to execute flawlessly end-to-end.

You will report to the Creative Director in Costa Rica. This role is eligible for remote work within Costa Rica. You  must reside in Costa Rica. 

You will: 

• Push the Brand Forward: Create every piece of work with the intentional goal of elevating and evolving the Smartsheet brand identity.
• Lead & Mentor: Lead project’s execution, reviewing the output of junior designers and contractors to ensure world-class quality and professional growth.
• Master the System: Participate in the definition and creation of flexible, coherent design systems, and component libraries. Design mood boards, comps, concept sketches, presentation decks, style guides, and storyboards.
• Drive Full-Cycle Projects: Own projects from initial conception to final completion, deciding the most effective way to present work to stakeholders.
• Manage with Precision: Manage large-scale projects and deadlines, while helping less senior designers manage their time and resources effectively.
• Guide the Vision: Eloquently explain design decisions and guide stakeholder feedback to ensure all work stays "on brief" and aligned with strategic goals.
• Collaborate Cross-Functionally: Partner with technology and project management to ensure designs meet creative, strategic, and technical objectives.
• Commission Excellence: Identify and commission specialists (artists, photographers, etc.) to bring unique projects to life.
• Other job duties as assigned.

You have:

• Strategic Foresight: The ability to see the "big picture," understanding organizational resources and offering solutions within company processes.
• Proactive Ownership: A habit of anticipating stakeholder needs before they are requested; you take equal responsibility for the final project outcome.
• Multi-Tasking Mastery: The proven ability to juggle several large, complex projects simultaneously without losing attention to detail.
• 5+ Years of Experience: Extensive background in mid-to-senior level roles focused on marketing collateral, brand systems, and digital strategy for Technology companies.
• Expert Craftsmanship: Mastery of Adobe Creative Suite (Illustrator, Photoshop, InDesign, Creative Cloud, Firefly and Express).
• Bonus skills: Motion (After Effects), Document design (Google and Microsoft Office) and Web (Figma, Zeplin, Webflow, HTML/CSS, Drupal).
• Cultural Fluency: A deep understanding of global trends and the ability to design solutions that resonate across different regions and languages including but not limited to Generative and Agentic AI.
• Entrepreneurial Mindset: A "get things done" attitude that balances high-speed iteration with high-quality output.
• Educational Background: Bachelor’s degree in design, relevant studies and certifications or equivalent professional experience.

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)

The Front-End Developer (FED) is responsible for completing front-end tasks and providing support to AEM web applications. The FED is able to work independently in basic tasks, assuming ownership for the design and programming required. For more complex work, this individual will rely on existing designs and seek guidance from more senior team members. The FED should also be able to provide constant progress status to a senior level as needed and estimates for his tasks, that must be approved by his senior or technology lead of the current project. A FED works with web applications and a variety of front-end technologies including HTML5, JavaScript and CSS. You Will

• Collaborate in implementing data exchange between application layers and AEM components
• Work closely with Delivery, Creative/UX, Analytics/SEO, Business, Technology, and QA teams to ensure quality and timely web development
• Translate graphical designs and wireframes into fully styled markup code for AEM components (Touch UI Dialog, HTL/Sightly, HTML, JavaScript, and CSS)
• Implement technical solutions following the Capability's best practices and AEM design patterns
• Debug or troubleshoot issues in existing web applications and provide solutions
• Provide constructive feedback on operational processes (e.g., development/QA, Release etc.) when opportunities for improvement are identified
• Ensure concise and clear documentation is maintained for all projects as dictated by each Capability's guidelines and best practices
• Provide accurate status updates and task estimates to senior team members in a timely manner
• Take ownership of assigned tasks and work independently while knowing when to escalate or seek guidance
• Stay abreast of new technical skills, knowledge, and capabilities that can benefit project, team and personal performance
• Participate in code reviews and knowledge-sharing sessions with team members

You Have

• At least 2-3 years of professional experience working with Front-End technologies
• BS in Computer Science or related technical discipline; or equivalent experience as Software Development in exact areas of expertise required for CM (Digital Agencies projects, Web development projects, SCRUM/Agile software projects).
• Proficient experience designing and developing web applications using HTML5, CSS3, and JavaScript (ES6+)
• Proven fluency and practical experience in React or similar major JavaScript libraries/frameworks (Angular, Vue.js)
• Proficient knowledge of cross-browser, cross-device compatibility, and responsive web development (Mobile First approach)
• Understanding of modern web development practices including MVC architecture, Object-Oriented development, and Responsive Web Design
• Minimum 1+ years of hands-on experience with Adobe Experience Manager (AEM) for content and component development
• Knowledge of AEM technologies: HTL (HTML Template Language), Sling Models, and JCR concepts, Clientlibs, Touch UI Dialogs (Granite UI and Coral UI) etc.
• Experience debugging or troubleshooting web applications using debugging tools such as browser plugins, IDEs, or debugging proxies
• Experience working with version control systems (Git, GitHub, Bitbucket)
• Work experience with data transfer formats popular in web applications (JSON, XML)

What We Offer

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End-of-year closure days (not deducted from vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

About the Role

We are looking for a creative and detail-oriented Senior UI/UX Marketing Campaign Web Designer to join our Web Design Studio team. In this role, you will design engaging digital experiences that support global marketing campaigns across web, social media, email, and multimedia channels. You will collaborate closely with designers, marketing teams, and stakeholders to deliver visually compelling assets while maintaining brand consistency and leveraging modern design tools, including AI-powered creative technologies. You will also provide direction, feedback, and approvals to external partners, including contractors, consultants, and creative agencies, ensuring high-quality and consistent execution across all externally produced design assets.

What You’ll Do

• Design visually engaging web pages, campaign assets, and digital marketing materials that support global marketing initiatives.

• Create social media graphics, email templates, animations, and multimedia content aligned with Veeam’s brand standards.

• Collaborate with designers, marketing teams, and stakeholders to translate campaign objectives into impactful visual designs.

• Develop reusable templates and design assets that improve efficiency and ensure consistency across marketing channels.

• Leverage AI-powered design tools and generative technologies to streamline workflows and enhance creative output.

• Communicate design concepts, decisions, and rationale clearly to stakeholders and cross-functional partners.

• Manage design projects from concept to final delivery while ensuring timelines, quality standards, and campaign goals are met.

• Review and approve design assets produced by third-party vendors, ensuring alignment with brand and campaign standards.

• Provide clear design direction, guidelines, and feedback to external partners to ensure consistent, high-quality deliverables.

• Mentor and onboard external designers and contractors, supporting their integration into workflows, tools, and brand expectations.

• Act as the main point of contact for design collaboration with external agencies and vendors.

Technologies You’ll Work With

• Figma and other digital design platforms

• AI-powered creative tools and generative image/video platforms

• Animation tools such as After Effects or similar software

• Project management tools such as Asana, Trello, or Jira

• Basic web technologies such as HTML and CSS

What You’ll Bring

• 5+ years of experience in web design, digital design, or a related creative field

• Strong portfolio demonstrating digital marketing, campaign, or web design work

• Proficiency with Figma and modern digital design tools

• Experience using AI-powered creative tools for image generation, design workflows, or multimedia production

• Ability to communicate design ideas clearly to both creative and non-technical stakeholders

• Knowledge of digital marketing design principles and brand consistency across multiple channels

• Experience working with project management methodologies such as Agile or Scrum

• Proven experience operating at a senior level, including providing direction, feedback, and quality control to external design partners (agencies, contractors), as well as mentoring designers.

Bonus Skills

• Experience with animation tools such as After Effects or similar software

• Experience with AI-based image or video generation platforms

• Basic knowledge of HTML and CSS

• Experience designing and building email marketing campaigns

• Experience collaborating with global marketing teams or creative agencies

• Experience working with and managing deliverables from external agencies or other designers

What You’ll Get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents

• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents

• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program

• Retirement and social security contributions through Costa Rica’s statutory programs

• Life insurance equal to 24x monthly salary, plus disability and funeral coverage

• Daily cafeteria subsidy

• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares

• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

#LI-FT1
#LI-REMOTE

Make your impact within a rapidly growing Fintech Company

We are looking for an experienced Email Marketing Manager to join our team. The ideal candidate will have a proven track record of building successful email marketing programs (via email nurturing and email campaigns), working collaboratively with other teams to develop effective strategies, and executing campaigns flawlessly. As an Email Marketing Manager, you will be responsible for creating visually appealing emails that are engaging and tailored to our target audience. You will play a role in working with our AI tools and our creative team to develop compelling emails and email templates. You will also work closely with the analytics team to help measure the effectiveness of our campaigns. If you are a data-driven individual who is passionate about delivering impactful email campaigns, we would love to hear from you.

We’d love to chat if you have experience with the following:

• Strategy & Roadmap
• Co-develop email/lifecycle marketing strategy with cross-functional marketing teams to ensure messaging, tone, and timing are aligned across all channels.
• Develop automated, trigger-based journeys to prospect throughout early top and middle funnel lifecycle stages.
  
  
• Execution & Optimization
• Own key lifecycle growth targets and be directly accountable for delivering measurable impact on these metrics.
• Build and deploy campaigns using Inflection.io (experience with Marketo, HubSpot, Braze, Customer.io or similar tools welcome).
• Coordinate segmentation, dynamic content, and personalization for maximum relevance.
• Design, test, and optimize A/B and multivariate experiments to improve open, click, and conversion rates.
• Demonstrated advanced proficiency in leveraging AI tools and automation to design, execute, and optimize marketing campaigns.
• Ensure compliance with email best practices and regulations (CAN-SPAM, GDPR, etc.).
  
  
• Analytics & Reporting
• Track and report KPIs across lifecycle programs
• Partner with analytics, GTM Ops, Analytics and marketing managers to develop dashboards and actionable insights.
• Use data to iterate and scale high-performing programs.
  
  
• Cross-Functional Collaboration
• Work in lockstep with GTM/Growth Marketing teams to plan and execute messaging strategies
• Partner with GTM Ops to integrate data flows, improve targeting, and measure impact.
  
  
• Asset & Process Management
• Maintain an organized inventory of email assets, templates, and automation flows.
• Document and standardize processes for consistent execution.

Qualifications

• 4+ years of email or lifecycle marketing experience in B2B SaaS or similar environment.
• Deep expertise with marketing automation platforms (Inflection.io, Marketo, HubSpot, Braze, Customer.io or comparable tools).
• Proven track record of building and scaling automated, personalized lifecycle programs that drive measurable outcomes.
• Strong segmentation, testing, and analytics skills with ability to translate insights into action.
• Working knowledge of HTML/CSS for email template editing is a plus.
• Familiarity with CRM systems (Salesforce or similar) and integrating email with customer data platforms.
• Excellent project management and cross-functional collaboration skills.
• Solid understanding of email compliance (CAN-SPAM, GDPR, etc.).

Who We Are

This role is part of the team responsible for delivering enterprise-level digital solutions using Adobe Experience Manager (AEM). The Back End Developer will act as a key contributor, providing expertise in AEM Cloud and Java development, and supporting the implementation process through high-quality, scalable code. You will collaborate closely with the Technical Lead, Technical Director, Project Management, and Frontend teams to deliver efficient and reliable solutions. This role is in the organization to provide expertise in specific platforms that are commonly leveragedby clients. Output of this role is to develop code as a part of the implementation process.

You Will:

• Act as a subject matter expert in platform development, primarily working on Adobe Experience Manager (AEM Cloud) projects
• Support technical design and backend development in collaboration with Tech Leads and Project Managers
• Develop unit test cases and perform unit testing
• Build and maintain integrations between AEM and other enterprise systems (RESTful services, APIs)
• Troubleshoot and resolve issues within the AEM platform and related services
• Manage and support content deployment workflows within AEM Cloud
• Collaborate closely with frontend developers to ensure seamless integrations
• Participate in Agile workflows, including ticket management, status updates, and documentation (Jira, Confluence)
• Support QA teams during testing phases and contribute to overall product quality
• Be a source of expertise on platform development projects [e.g., Adobe Experience Manager projects]
• Develop and maintain backend services [e.g., sling servlets, sling models, OSGi components andservices, workflows, etc. for AEM.]
• Develop Unit test cases and perform unit testing
• Manage and develop the integrations between various systems and the platform
• Troubleshoot issues that arise on the platform [e.g., AEM]
• Manage and maintain the content deployment workflows in the platform
• Support quality assurance team in testing activities

You Have:

• Hands-on experience with:
  • Adobe Experience Manager (AEM), ideally AEM Cloud
  • Java development (core and frameworks)
  • RESTful web services and system integrations
  • Frameworks and tools such as Sling, JCR, OSGi
  • Git / Bitbucket
  • Jira and Confluence
  • Web development tools and frameworks [JSP, JavaScript, HTML 5 and CSS]
  • Using Code Editors like Visual Studio Code, IntelliJ IDEA or similar
• Ability to build systems that are easy to use, maintainable and scalable
• Ability to effectively contribute to enterprise-grade development projects
• Good understanding of the need to test and document your code with an excellent attention to detail
• Ability to deliver maintainable and scalable code on time
• Ability and desire to thrive in a fast-paced, client-service environment
• Ability to learn and adapt to new technologies quickly
• Excellent verbal and written communicator, ability to speak tech to non-tech people
• Should be able to efficiently update on task status, blockers, dependencies on time
• Moderate experience in platforms and content management systems [Adobe Experience Manager]

Nice to have:

• JIRA, Confluence, SharePoint Site is an asset
• Docker, Vagrant, Chef or Puppet is an asset
• Configuring web servers such as Apache or NGINX is an asset
• Configuration management is an asset [e.g., OSGi configurations]
• Using and configuring build automation tools [Maven, Jenkins, TeamCity, Bamboo]

What we offer: 

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

About the Opportunity

OKX is looking for a Senior Director of AI to lead both the people and the product — building and managing a high-calibre AI team while maintaining close involvement in how autonomous agent systems are designed, evaluated, and shipped into production. This role is for someone who leads by doing: grounded in the technical craft, sharp on product direction, and able to translate both into real business outcomes.

What You’ll Be Doing

• Team Leadership — Build, manage, and develop a team of AI engineers and researchers; own hiring, growth, and performance across the function
• Agent Product Delivery — Lead end-to-end delivery of autonomous AI Agent products, covering the full lifecycle from requirements and architecture through to production operations
• Eval-Driven Development — Establish benchmark-driven evaluation frameworks that replace manual iteration with quantifiable quality signals across agent systems
• Agent Harness Design — Design and implement end-to-end Agent Harness infrastructure to ensure agent stability and reliability in complex, real-world scenarios
• LLM Orchestration — Orchestrate creative reasoning steps alongside deterministic guardrails, finding the right balance between flexibility and control
• Engineering Workflow Integration — Embed AI Agent capabilities deeply into core products and engineering pipelines, improving both developer productivity and business value
• Cross-functional Alignment — Collaborate with product, engineering, and business teams to ensure technical direction stays tightly aligned with strategic priorities

What We Look For In You 

• Master's or PhD in Computer Science, Artificial Intelligence, or a related field 
• 10+ years of experience in AI/ML research, productization, or platform development, including core technical or leadership roles at globally recognized technology companies
• Deep expertise in LLMs and Generative AI, deep learning, reinforcement learning, recommendation systems, and related areas
• Proven track record of translating AI capabilities into measurable business outcomes
• End-to-end delivery experience with autonomous AI Agent products, from inception and architecture through to production operations
• Hands-on experience integrating AI deeply into engineering and development workflows — such as AI coding assistants, automated code review, or developer productivity tooling
• Proficiency in Mandarin and English is required to collaborate across our multilingual, cross-regional teams

Nice to Haves

• Background at an AI-native startup or frontier AI lab, with familiarity with fast-cycle product iteration
• AI publications, patents, or industry-recognized technical contributions
• Familiarity with the unique technical challenges of applying AI in crypto, fintech, or high-frequency data environments

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances 
• Comprehensive healthcare schemes for employees and dependants 
• More that we love to tell you along the process!

This role is part of the team responsible for delivering enterprise-level digital solutions using Adobe Experience Manager (AEM). The Back End Developer will act as a key contributor, providing expertise in AEM Cloud and Java development, and supporting the implementation process through high-quality, scalable code. You will collaborate closely with the Technical Lead, Technical Director, Project Management, and Frontend teams to deliver efficient and reliable solutions. This role is in the organization to provide expertise in specific platforms that are commonly leveragedby clients. Output of this role is to develop code as a part of the implementation process.

You Will:

• Act as a subject matter expert in platform development, primarily working on Adobe Experience Manager (AEM Cloud) projects
• Support technical design and backend development in collaboration with Tech Leads and Project Managers
• Develop unit test cases and perform unit testing
• Build and maintain integrations between AEM and other enterprise systems (RESTful services, APIs)
• Troubleshoot and resolve issues within the AEM platform and related services
• Manage and support content deployment workflows within AEM Cloud
• Collaborate closely with frontend developers to ensure seamless integrations
• Participate in Agile workflows, including ticket management, status updates, and documentation (Jira, Confluence)
• Support QA teams during testing phases and contribute to overall product quality
• Be a source of expertise on platform development projects [e.g., Adobe Experience Manager projects]
• Develop and maintain backend services [e.g., sling servlets, sling models, OSGi components andservices, workflows, etc. for AEM.]
• Develop Unit test cases and perform unit testing
• Manage and develop the integrations between various systems and the platform
• Troubleshoot issues that arise on the platform [e.g., AEM]
• Manage and maintain the content deployment workflows in the platform
• Support quality assurance team in testing activities

You Have:

• Hands-on experience with:
  • Adobe Experience Manager (AEM), ideally AEM Cloud
  • Java development (core and frameworks)
  • RESTful web services and system integrations
  • Frameworks and tools such as Sling, JCR, OSGi
  • Git / Bitbucket
  • Jira and Confluence
  • Web development tools and frameworks [JSP, JavaScript, HTML 5 and CSS]
  • Using Code Editors like Visual Studio Code, IntelliJ IDEA or similar
• Ability to build systems that are easy to use, maintainable and scalable
• Ability to effectively contribute to enterprise-grade development projects
• Good understanding of the need to test and document your code with an excellent attention to detail
• Ability to deliver maintainable and scalable code on time
• Ability and desire to thrive in a fast-paced, client-service environment
• Ability to learn and adapt to new technologies quickly
• Excellent verbal and written communicator, ability to speak tech to non-tech people
• Should be able to efficiently update on task status, blockers, dependencies on time
• Moderate experience in platforms and content management systems [Adobe Experience Manager]

Nice to have:

• JIRA, Confluence, SharePoint Site is an asset
• Docker, Vagrant, Chef or Puppet is an asset
• Configuring web servers such as Apache or NGINX is an asset
• Configuration management is an asset [e.g., OSGi configurations]
• Using and configuring build automation tools [Maven, Jenkins, TeamCity, Bamboo]

What we offer: 

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Who We Are

About the Opportunity

What You’ll Be Doing:

What We Look For In You:

Who We Are

Who We Are

What You’ll Be Doing

• Develop and execute the overall ecosystem growth strategy for the public blockchain, driving sustained expansion across developers, project teams, and users.
• Build and scale a global developer growth framework, including but not limited to hackathons, grant programs, accelerators, and community operations.
• Attract high-quality applications and leading projects in key verticals to establish a diversified and robust ecosystem.
• Design and optimize ecosystem incentive mechanisms, including developer incentives, liquidity incentives, and on-chain campaigns.
• Increase on-chain activity and user retention, and lead the creation of flagship ecosystem growth initiatives.
• Establish a comprehensive ecosystem data analytics framework to continuously refine and optimize growth strategies based on insights.
• Lead and manage Ecosystem BD, DevRel, and Growth Operations teams to enhance organizational efficiency and execution.
• Represent the public blockchain externally in industry partnerships and branding initiatives to strengthen market presence and industry influence.

What We Look For In You

• 8+ years of experience in the internet or Web3 industry, with at least 3 years focused on Public Chain or Layer 2 ecosystem growth.
• Deep involvement in the early-stage or high-growth phase of a public chain or protocol ecosystem.
• Strong understanding of public blockchain ecosystem structures and token incentive design.
• Excellent business development capabilities and cross-functional collaboration skills.
• Global mindset with experience expanding into international markets preferred.
• Proven experience managing teams of 20+ members; results-driven with strong execution capabilities.
• Fluent in English; candidates with established international industry networks are preferred.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants 
• More that we love to tell you along the process!

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

• The salary range for this position is $250,444 to $350,533.
• The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
  #LI-HYBRID#LI-ED1

Who We Are

• PhD or Master's in Computer Science, AI, Machine Learning, Robotics or related field with at least 10 years of industry experience.
• Possess a deep expertise in at least one of the following areas: long-term memory, knowledge graphs, or context management.

Figure is an AI Robotics company developing a general purpose humanoid. Our Humanoid is designed for corporate tasks targeting labor shortages and jobs that are undesirable or unsafe. We are based in Sunnyvale, CA and require 5 days/week in-office collaboration. It’s time to build.

We are looking for a Software Engineer passionate about developer productivity, automation and continuous improvement, to accelerate the development of the first humanoid robot that will be manufactured and deployed at scale.

Responsibilities:

• Develop tools and infrastructure to scale continuous software integration and deployment systems.
• Optimize build times, and help scale the execution of automated tests and analysis.
• Integrate new build toolchains and software components to support the next generations of humanoids.
• Improve tooling and processes to integrate third-party repositories.
• Provide developers with an easy-to-set-up development environment aimed at accelerating software development.
• Collaborate with all engineering teams to prioritize feature development, optimizations, and reliability improvements.

Requirements: 

• Bachelor’s or Master’s degree in Computer Science or a related field.
• At least 7 years of industry experience.
• Mastery of configuration management using Git.
• Expertise with C++ and Python build and software integration tools (Bazel, CMake, Make, etc.).
• Proficient with scripting languages, including Python and Bash.
• Experience with one or more major cloud providers.
• Comfortable working with a broad range of continuous integration tools (GitHub, Jenkins, TeamCity, etc.) and deployment tools (Ansible, etc.).
• Experience with infrastructure as code (e.g., Terraform).
• Strong knowledge of Linux, Docker, and microservices architectures.
• Excellent verbal and written communication skills.
• Familiarity with Agile and test-driven development principles.

Bonus Qualifications: 

• Familiar with web development languages and tools (HTML, CSS, JavaScripts…)
• Deep understanding of key and certificate management as well as cryptographic signing and verification.