The Product Outcomes team translates product → jobs to be done → workflows → outcomes. We partner across Product, the Customer Office, and CS to ensure every new capability becomes a lever for customer impact, not just a feature launch.

As the Sr. Manager, Product Outcomes, you will lead the team responsible for bridging the gap between product innovation and customer value realization. You will define the strategy, operating model, and cross-functional partnerships that ensure Gong’s most strategic product investments translate into measurable business outcomes for customers.  This role requires a highly autonomous leader who can operate effectively in ambiguity, proactively identify opportunities, build structure where it does not yet exist, and influence senior stakeholders across Product and GTM teams.

RESPONSIBILITIES

• Lead, coach, and develop a team of Product Outcomes Managers, setting clear priorities, success metrics, and accountability for impact.
• Define and evolve the Product Outcomes team strategy, operating model, and repeatable frameworks for translating product capabilities into jobs-to-be-done, workflows, and measurable outcomes.
• Own product-line adoption measurement and improvement across the Product Outcomes team, including defining adoption KPIs, identifying trends and gaps, and partnering cross-functionally to drive measurable improvement.
• Partner closely with Product leadership to help influence roadmap decisions through customer feedback, beta insights, adoption data, and outcome-based recommendations.
• Drive cross-functional alignment across Product, PMM, Enablement, Solution Engineering, Customer Success, Support, Professional Services and Value Engineering to ensure product launches are set up for adoption and customer impact.
• Oversee beta program strategy for strategic launches, including customer selection, success criteria, feedback loops, risk management, and GA readiness.
• Identify patterns across customer use cases, product adoption challenges, feedback, and enablement gaps; turn those insights into scalable solutions.
• Establish clear measures of success for Product Outcomes work, including adoption, value realization, customer health, retention, and ARR influence.
• Operate with a high degree of autonomy, proactively identifying gaps, prioritizing the highest-impact opportunities, and driving initiatives from strategy through execution.

QUALIFICATIONS 

• 10+ years of experience in SaaS, technology, Product, Customer Success, Solutions Consulting, GTM Operations, or related functions.
• 3+ years of people management experience, with a track record of building, coaching, and developing high-performing teams.
• Experience partnering closely with Product teams and influencing product strategy, roadmap priorities, or launch readiness.
• Strong cross-functional leadership skills, with proven ability to influence senior stakeholders and drive alignment without direct authority.
• Demonstrated ability to operate independently in ambiguous, fast-moving environments and create structure, clarity, and momentum.
• Deep understanding of how product capabilities translate into customer jobs-to-be-done, workflows, adoption, and measurable business outcomes.
• Strong systems thinker with experience building scalable frameworks, operating models, or methodologies to solve complex business problems.
• Data-driven mindset with experience defining success metrics, analyzing adoption or usage trends, and turning insights into action.
• Strong understanding of revenue operations, sales workflows, customer success motions.
• Exceptional communication and executive presence, with the ability to build credibility with Product, GTM, Customer teams, and senior leaders.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $138,000-$210,000  

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-AM1

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

The Opportunity

Airtable lets teams build custom apps to run their operations without writing code. Hundreds of thousands of organizations use it to manage everything from product launches to customer pipelines to content calendars.

Airtable is infinitely configurable. This is both its greatest strength and its biggest onboarding challenge: there isn't one way to use it, so there isn't one way to teach it. Our onboarding is one of the highest-leverage surfaces in the company, and it's ready for a fundamental rethink.

We're not looking for someone to run incremental optimizations. We're hiring a PM to reimagine what fully personalized setup and onboarding looks like now that we have AI. Instead of a generic tour or template gallery, every user gets an onboarding path that understands their role, use case, and intent, and builds them toward their first real workflow. We want someone who can hold the ambitious vision and ship it in credible increments.

What you'll do

• Own the full funnel from signup through sustained engagement, with a mandate to reimagine it rather than optimize it
• Dramatically improve how users find success with Airtable: deeply understand who they are and what they're trying to do, and design experiences that meet them there
• Lead AI-powered personalization across setup, in-product guidance, and re-engagement
• Build a rigorous experimentation practice and drive fast learning cycles across the team
• Partner with teams across the org to ship cohesive, adaptive experiences

Who you are

• 4-8 years of product management experience, with meaningful time owning activation, onboarding, or retention
• Customer obsessed: you start from what’s hard for our customers. Your solutions connect clearly to real problems you've articulated
• Full-lifecycle thinker: you care about the user across their entire journey, not just the first session. You understand which levers drive sustained engagement vs. trial conversion, and you design for both
• Rigorous about measurement: you define what success looks like, design experiments that give you real signal, and know when A/B testing is the wrong tool
• Ambitious and pragmatic: you can hold a big vision and break it into credible, testable increments. You know what needs to be right from the start and what's good enough to learn from
• Strong communicator: you can align teams across the org around a shared roadmap, and make a compelling case for bold bets

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Recorded Future is looking for an Account Director who thrives on growing existing relationships, expanding footprint within accounts, and driving long-term customer value. This role is built for someone who takes a thoughtful, consultative approach to sales—uncovering opportunities, navigating complex organizations, and turning satisfied customers into strategic partners.

What You’ll Do

• Own and grow a portfolio of existing customer accounts, focusing on expansion, upsell, and long-term value creation
• Overcome churn through helping the client see how the solution is solving business issues 
• Build and maintain multi-threaded relationships across cybersecurity, IT, and procurement stakeholders
• Identify and develop new opportunities within existing accounts through a consultative, insight-driven sales approach
• Manage the full sales cycle end-to-end, with typical deal cycles around 6 months
• Partner closely with Sales Engineers and internal teams to deliver tailored solutions and drive deal progression
• Maintain a strong understanding of customer goals and align solutions to their evolving business needs
• Execute account plans that drive retention, growth, and customer satisfaction

What You'll Bring

• Proven success in account management, account growth, or expansion-focused sales roles
• Ability to navigate and influence multiple stakeholders within complex organizations
• Strong consultative selling skills with a focus on relationship-building and value discovery
• Experience managing mid-length sales cycles (4–8 months) and owning deals end-to-end
• Comfort working within a defined territory of existing accounts, with a strategic mindset toward growth
• Experience in cybersecurity, SaaS, or enterprise technology is a plus

Why This Role

If you enjoy developing accounts over time, uncovering hidden opportunities, and building lasting customer partnerships, this role offers the chance to make a measurable impact in a high-growth environment—without the pressure of a pure hunting motion.

The base salary range for this full-time position is $123,000-$184,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

The Opportunity

We're looking for a Senior Engineering Manager to lead and scale Grow Therapy's iOS engineering team. You'll own the technical vision, people strategy, and execution for our mobile platform — building consumer-grade experiences that help millions of clients access mental healthcare, and thousands of providers manage thriving practices.

As a Senior Engineering Manager within our engineering leadership team, you'll build and develop a high-performance iOS team, drive the technical strategy for our mobile platform, and partner closely with Product, Design, and cross-functional stakeholders to shape what gets built. This role sits at the intersection of mobile craft, product thinking, and engineering leadership. You'll bring clarity to ambiguity, raise the bar for iOS quality, and create an environment where engineers do their best work.

This is a rare opportunity to define the mobile experience for the future of mental healthcare — building the kind of polished, intuitive app that makes care accessible at a national scale.

What You'll Be Doing

• Define and own the long-term technical vision and strategy for the iOS platform, ensuring our mobile experience is on par with the best consumer apps (Airbnb, Uber, Duolingo)
• Lead, mentor, and grow a team of 8 - 9 iOS engineers — raising the bar for craft, code quality, performance, and mobile UX
• Partner with Product and Design leadership to shape the mobile roadmap, ensuring engineering influences direction and doesn't just execute
• Drive high-quality, high-velocity shipping with strong operational frameworks for planning, prioritization, and delivery excellence
• Build scalable mobile architecture — owning decisions around app performance, offline capabilities, release management, CI/CD, and platform tooling
• Use data to guide decisions, instrument systems, measure impact, and continuously optimize the iOS experience
• Execute on performance management — coach engineers on day-to-day challenges and long-term career development, maintain standards of excellence, and recognize outperformance
• Foster a welcoming, collaborative, high-trust team culture with low non-regrettable attrition, even in a remote-first environment
• Contribute to the broader engineering organization by collaborating with peer Senior EMs and leaders on org-wide initiatives and engineering culture

You'll Be a Good Fit If

• You have 6+ years of professional software engineering experience, including 4+ years leading engineering teams and at least 2+ years managing iOS or mobile-focused teams
• You have strong iOS technical depth — you understand Swift, UIKit/SwiftUI, mobile architecture patterns, and can engage deeply with your team on technical decisions
• You have a track record of shipping polished, high-quality mobile experiences at scale in a consumer or marketplace environment
• You bring a product engineering mindset — you deeply understand user needs and translate them into delightful, high-performance mobile experiences
• You've scaled teams through rapid growth — you know how to hire, onboard, and develop engineers while maintaining quality and velocity
• You have exceptional communication and cross-functional leadership skills, including the ability to influence non-technical stakeholders
• You operate with a founder's mindset — ownership, speed, scrappiness, resilience, and a bias toward action
• You are passionate about building high-performance teams and developing engineers into future leaders

Role Details:

• Employment Type: Full Time, Exempt
• Base Compensation: $225,000–$300,000 USD Annually.

Work Arrangement: Hybrid, with required in-office presence 3 days per week at our San Francisco, New York, or Seattle office. This role also includes travel 2–3 times per year for company and department offsites.

We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform.

In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce.

This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution. You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.

What You’ll Do

• Own product strategy, roadmap, and execution for a core Workstream product area
• Define product vision, north star metrics, and success criteria aligned with company priorities
• Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
• Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
• Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
• Conduct market, competitive, and customer research to develop and validate product hypotheses
• Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
• Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
• Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
• Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
• Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
• Present product strategy, roadmap progress, and business impact across all levels of the organization

What We’re Looking For

• 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
• Experience utilizing AI to make you and your team more effective
• Understanding of AI landscape and tools
• Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
• Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
• Strong customer empathy and genuine enthusiasm for talking directly with users
• Excellent analytical, strategic, and hypothesis-driven problem-solving skills
• Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
• Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
• Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
• Experience writing product specs, user stories, and translating business needs into product execution

Bonus Points

• Experience in growth product management or marketplace products
• Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
• Familiarity with job board ecosystems, integrations, or external platform partnerships
• Experience working with offshore or distributed engineering teams
• Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
• Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring

What We Offer

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Flexible PTO

Location Requirements

While we are looking for the best talent globally, the ideal candidate will be based in the San Francisco Bay Area to collaborate closely with our HQ. We are also open to candidates in Vancouver and Utah who can effectively manage the travel requirements between our primary hubs.

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $150k to $170k base in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

About the Role

We are seeking a GRC Automation Lead to join our GRC organization and build the technical foundation for how we scale our risk and compliance programs. In this role, you will lead the team that designs and implements automated workflows, data pipelines, and integrations that transform manual compliance processes into scalable engineering systems. 

This is a greenfield opportunity to establish the team, architecture, and integrations that will define how we approach governance, risk, and compliance at Anthropic. The core challenge is a data problem: compliance information lives across dozens of systems—cloud infrastructure, identity providers, HR platforms, ticketing tools, code repositories—and your job is to design systems that bring it together, normalize it, and make it actionable. Success in this role comes from understanding how systems connect and how data flows between them, not from writing code yourself.

At Anthropic, you'll also have a unique advantage: the ability to design AI-powered workflows where Claude acts as an extension of your team, handling tasks that would traditionally require additional headcount or manual effort. You'll need ingenuity to identify where agentic AI can accelerate evidence collection, interpret unstructured data, triage compliance gaps, and augment human judgment in risk assessments. Working closely with Security, IT, and Engineering teams, you'll translate compliance and regulatory requirements into solutions that support audit programs including SOC 2, ISO, HIPAA, and FedRAMP, building systems that combine traditional automation with AI capabilities to achieve scale that wouldn't otherwise be possible.

Responsibilities: 

• Lead the team that establishes foundational GRC processes and architecture. Design and build automated workflows for risk management and compliance, creating scalable systems that enable continuous monitoring as Anthropic grows.
• Build data pipelines that aggregate risk, control, and asset information from across our technology stack. This means solving hard data integration problems: mapping disparate schemas, handling inconsistent data quality, and creating unified views of compliance posture through dashboards and reporting tools.
• Inform GRC platform strategy and implementation: in partnership with other programs, evaluate, select, and deploy tooling that meets our compliance requirements.
• Translate written policies and compliance requirements into policy-as-code—working with Engineering and Security teams to express requirements as enforceable rules, automated checks, and continuous validation rather than static documents.
• Establish feedback loops between policy and implementation: surface where technical controls diverge from written requirements, identify where policies need to evolve based on infrastructure realities, and ensure that compliance requirements are expressed in terms engineers can act on.
• Design and deploy agentic AI workflows that extend team capacity, using Claude to serve as a virtual GRC analyst to automate evidence analysis, monitor control effectiveness, draft audit responses, interpret policy documents, and handle other tasks that require reasoning over unstructured information.
• Design and maintain integrations connecting GRC tooling with cloud infrastructure, identity management systems, HRIS platforms, ticketing systems, version control, and CI/CD pipelines—working with engineers to implement integrations that enable automated evidence collection and continuous compliance validation.
• Build and lead an AI-forward GRC engineering function as we scale: hiring team members, establishing practices, and defining the technical roadmap for governance and compliance automation at Anthropic.

You may be a good fit if you:

• Have 12+ years of total experience and 3-4+ years of experience managing technical individual contributors or systems-focused teams, with a proven track record of building or scaling small teams (2-5 people) in security, compliance, automation, or operations functions.
• Are a systems thinker first. You understand how complex environments work: how data flows between systems, where integration points exist, what breaks when systems don't talk to each other. Your strength is designing the right architecture and environment for security monitoring, not necessarily implementing it yourself.
• Have 5+ years of experience designing automated workflows, data pipelines, or system integrations, whether through traditional development, low-code platforms, GRC tools, or process automation. We care about your ability to solve integration problems more than your programming language proficiency.
• Have a relentless focus on data integration: you understand how to pull data from multiple sources, normalize it, join it meaningfully, and surface insights. You're comfortable reasoning about messy, inconsistent data and designing systems that handle edge cases gracefully.
• Understand APIs and integration patterns: REST APIs, webhooks, authentication flows, polling vs. push architectures, and can evaluate systems based on how well they expose data and support automation.
• Can work independently with minimal guidance, taking ownership of complex problems from design through implementation while managing ambiguity inherent in early-stage programs.
• Have strong analytical and problem-solving skills with attention to detail necessary for compliance work, balanced with pragmatism about risk-based prioritization in fast-paced environments.

Strong candidates may have:

• Experience designing or implementing AI-powered automation, agentic workflows, or LLM-based tooling in operational contexts.
• Experience with GRC platforms such as ServiceNow GRC, Vanta, Drata, OneTrust, RSA Archer, or similar tools including configuration, customization, and integration capabilities
• Familiarity with scripting languages (Python or similar) for automation tasks, API interactions, and data transformation.
• Prior experience in high-growth startup environments demonstrating ability to build scalable processes and adapt quickly to changing requirements and priorities
• Familiarity with Infrastructure as Code tools (Terraform, CloudFormation, Ansible) and DevSecOps practices including CI/CD pipeline integration and policy-as-code implementations.
• Familiarity with cloud platforms (AWS, GCP, Azure) and an understanding of how compliance-relevant data can be extracted from their APIs and logging systems.

Deadline to apply: None, applications will be received on a rolling basis.

As a Senior Technical Delivery Manager (TDM), you’ll guide client engagements from ideation to deployment for some of the world’s largest enterprises. You’ll be responsible for understanding client needs through data, conversations, and any other means necessary. You’ll work closely with Engineering, Design, and Sales.  You’ll face problems that require a mix of technical knowledge, creativity, critical thinking, and business acumen.

To strengthen our growing delivery team, we are looking for an experienced TDM who is passionate about transforming technology into critical business value. The TDM will partner with and work closely with engineering teams and the client to orchestrate the delivery of our flagship solution. This role will consider applicants from either the Washington DC Metro Area or San Francisco Bay area.

Role Responsibilities - How You Will Make An Impact:

• Orchestrate: Work with clients, the business, and engineers to set strategy and collect and prioritize requirements.  Manage requirements documentation, milestone mapping, prioritization, and communication to facilitate project collaboration.
• Execute: Work with data scientists, machine learning engineers, software engineers, and designers to build products that delight our customers. Proactively identify assumptions, dependencies, issues, risks and drive discussions across the team to develop mitigation plans and implementation paths. Maintain compliance with IT and security policies and procedures.
• Strategize: Think widely about potential applications of machine learning and natural language processing techniques, translating capabilities built for individual clients into new features or customization options for our core products.

Relevant Skills and Experience:

• 5+ years of experience in a professional environment, ideally within a SaaS-based company
• Proven success managing large-scale enterprise data integration projects that are highly technical and cross-functional in nature
• Skilled in gathering and prioritizing requirements, leading scope discussions, and aligning on project priorities
  Comfortable working across internal functions (Engineering, Product, Security, Compliance, Customer Experience, etc.) and with external client stakeholders
• Strong technical understanding with the ability to contribute to system design conversations and drive enterprise data and architecture initiatives
• Experience working with DoD or public sector clients and understanding of relevant processes (e.g., FedStart, ATO)
• Must hold an active Top Secret (TS) security clearance; TS/SCI strongly preferred

Bonus Points:

• Familiarity with machine learning workflows and core data science concepts (e.g., classification vs. regression, feature engineering, model selection and tuning, deployment considerations)
• Understanding of ML algorithms, database structures, or data pipeline development
• Background in coding or working closely with engineering teams

The annual cash compensation range for this position is US$180,000 to US $220,000.  Final compensation will be determined based on experience and skills and may vary from the range.

Role Overview

The Receptionist/Administrative Assistant (RA) has core responsibilities aligned to the office and its day-to-day function. ClearView’s RA are seen as the embodiment of the company values, they are a daily presence in the office and are an integral part of the office environment. In addition to the core responsibilities, the RAs provide some basic support to Leadership and some overflow support for the team. Professionalism in demeanor, communication, and appearance is key in this role as the first point of contact for clients and visitors. As with all ClearView employees, there is an opportunity, and expectation, that the RA will join one of our many internal initiatives to integrate themselves into the company culture, engage with employees they may not otherwise, and continue to gain new skills, experience, and knowledge.  

General office-related Receptionist responsibilities  

There are a range of responsibilities related to the Receptionist role with the most important being the daily maintenance of the office environment. Examples of these activities are: 

• Stock pantry, office supply room
• Receive and unpack supplies and ensure orderly storage of items in closets
• Take inventory (coordinated with Office Manager)
• Receive mail and packages and distribute them as necessary
• Greeting guests, logging visitors with building security, parking validation, manage sign- out and return of loaner access cards for visiting employees
• Ensure kitchen and reception areas are clean and tidy
• Assist in set up and breakdown for office events
• Answer phones
• Manage general office email inboxand direct inquiries appropriately

Basic administrative support for aligned leadership and extended leadership team members 

Each RA will have a specific set of aligned leadership and extended leadership team members. Administrative support for the aligned set of individuals is the primary priority of this role.  

• Manage travel arrangements.
• Manage and submit expenses promptly 
• Calendar and scheduling support (internal and external)
• Printing & binding support

Alignment to a core internal function (5% - 10%) 

Each RA supports one of ClearView’s internal functions. To do so effectively, attention to detail and strong Excel, Word, and PowerPoint skills are ideal. While the role will vary depending on the alignment, below are examples of the types of activities an RA may expect to engage in: 

• Support data entry associated with new employees (e.g., HR alignment)
• Assist with project documentation or document tracking (e.g., Finance alignment)
• Track marketing conference outreach and downstream leads (e.g., Marketing alignment)
• Support event planning (e.g., Team Building alignment)
• Schedule interviews, book travel, submit candidate expenses for reimbursement (e.g., TA alignment)
• New hire training scheduling and coordination (e.g., Learning & Development alignment)

Requirements

The successful candidate must have the following skills and experience: 

• 1+ years of experience in an office environment
• Professional written and oral communication skills
• Technological literacy (Microsoft Office Suite)
• Strong attention to detail 
• Ability to lift up to 50 pounds

In addition, an outstanding Receptionist/administrative assistant candidate will also have: 

• Ability to be in the San Francisco office 5 days per week (required)
• Previous experience in a receptionist or administrative role
• Ability to multi-task and prioritize
• Comfort with rolling up sleeves regardless of the task
• Desire to connect with people and develop relationships
• Alignment with ClearView’s values (Who We Are - Clearview | Clearview (clearviewhcp.com))
• Familiarity with Concur and Salesforce is a plus

The first-year base salary for this position is $65,000.

In addition to the base salary, you will be eligible for an annual discretionary performance bonus, and a comprehensive benefits package.

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to join our team to co-lead global sourcing activities for indirect services. This includes leading projects and contract negotiations for various spend categories such as Professional Services (Consulting, Finance & Legal), Facilities, and HR. 

In this role, you will be a trusted partner to our stakeholders, guiding them throughout the entire sourcing process. You will be responsible for developing and executing the sourcing strategy for the Professional Services and HR categories, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Indirect. The is a hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

• Category Strategy & Planning: Develop and execute proactive sourcing strategies for the Professional Services, Facilities and/or HR categories, working closely with functional groups to understand their long-term needs and deliver tangible value.
• Sourcing & Project Management: Manage the entire lifecycle of sourcing projects from end-to-end, including conducting RFIs, RFPs, and market assessments to lead supplier selection activities.
• Contract Negotiation: Lead commercial term negotiations for project-level agreements (Statements of Work, Order Forms) and partner with Legal on Master Service Agreements (MSAs) or various Exhibits, ensuring favorable terms and compliance.
• Cost Optimization: Identify and implement cost-saving opportunities through strategic negotiations and process improvements. Develop and track KPIs to measure savings and value.
• Stakeholder Partnership:  Build strong relationships with stakeholders to understand their objectives and align procurement initiatives with their business requirements.
• Supplier Relationship Management: Build and maintain strong relationships with key suppliers, ensuring they meet performance expectations, quality standards, and contractual agreements.
• Process, Governance & Compliance: Ensure adherence to Okta’s SS&P policies and procedures. Help develop and implement governance to drive performance, mitigate risk, and improve operational efficiency.
• Data Analysis & Reporting: Conduct internal and external data analysis to provide clear, actionable insights. Regularly update leadership on strategy progress, savings, and market trends.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• 3-5 years of Strategic Sourcing experience within indirect/services categories and overall procurement experience.
• Proven ability to lead contract and commercial term negotiations.
• Independently run and manage RFPs.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P25146_3434223

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to join our team to co-lead global sourcing activities for indirect services. This includes leading projects and contract negotiations for various spend categories such as Professional Services (Consulting, Finance & Legal), Facilities, and HR. 

In this role, you will be a trusted partner to our stakeholders, guiding them throughout the entire sourcing process. You will be responsible for developing and executing the sourcing strategy for the Professional Services and HR categories, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Indirect. The is a hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

• Category Strategy & Planning: Develop and execute proactive sourcing strategies for the Professional Services, Facilities and/or HR categories, working closely with functional groups to understand their long-term needs and deliver tangible value.
• Sourcing & Project Management: Manage the entire lifecycle of sourcing projects from end-to-end, including conducting RFIs, RFPs, and market assessments to lead supplier selection activities.
• Contract Negotiation: Lead commercial term negotiations for project-level agreements (Statements of Work, Order Forms) and partner with Legal on Master Service Agreements (MSAs) or various Exhibits, ensuring favorable terms and compliance.
• Cost Optimization: Identify and implement cost-saving opportunities through strategic negotiations and process improvements. Develop and track KPIs to measure savings and value.
• Stakeholder Partnership:  Build strong relationships with stakeholders to understand their objectives and align procurement initiatives with their business requirements.
• Supplier Relationship Management: Build and maintain strong relationships with key suppliers, ensuring they meet performance expectations, quality standards, and contractual agreements.
• Process, Governance & Compliance: Ensure adherence to Okta’s SS&P policies and procedures. Help develop and implement governance to drive performance, mitigate risk, and improve operational efficiency.
• Data Analysis & Reporting: Conduct internal and external data analysis to provide clear, actionable insights. Regularly update leadership on strategy progress, savings, and market trends.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• 3-5 years of Strategic Sourcing experience within indirect/services categories and overall procurement experience.
• Proven ability to lead contract and commercial term negotiations.
• Independently run and manage RFPs.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P25146_3434223

Area Sales Manager – California
Join IVX Health and Help Shape the Future of Infusion Care

IVX Health is looking for a driven Area Sales Manager to support our Northern and Southern California market. If you're a healthcare sales leader ready to make a meaningful impact, let’s talk. 

Note: Strong preference for candidates who are currently located in Southern California.

What You’ll Do

As the Area Sales Manager, you’ll lead a high-performing field sales team across multiple markets in California. Your focus will be to grow provider referrals and patient encounters by building strong relationships, developing strategic sales plans, and coaching your team to success.

Key Responsibilities:

Sales Leadership

• Lead and inspire a field-based sales team across multiple markets
• Set performance goals and provide coaching via regular ride-alongs and check-ins
• Create and execute local sales strategies to drive referral growth
• Collaborate closely with market teams and regional leadership

Territory & Market Management

• Analyze local market trends and identify growth opportunities
• Build partnerships with healthcare systems and specialty providers
• Monitor referral activity and optimize conversion strategies
• Stay informed on industry and regulatory trends affecting provider decisions

Relationship Development

• Maintain strong relationships with pharmaceutical partners and key clients
• Drive high levels of provider satisfaction and engagement

Sales Reporting & Forecasting

• Use CRM and EMR tools to track activity, manage pipelines, and identify opportunities
• Provide regular reporting and insights to leadership

Team Development

• Recruit, train, and support top-performing sales talent
• Conduct at least two field coaching ride-alongs per rep per month
• Maintain a minimum of four field days per week

What You Bring

We’re looking for someone with a strong background in healthcare business development and sales leadership.

Required Qualifications:

• Bachelor’s degree in Business, Healthcare Management, or a related field, or equivalent years of relevant experience
• 3+ years of provider-based healthcare sales experience
• Proven success growing market share and leading high-performing sales teams
• Strong working knowledge of insurance, referrals, and preauthorization workflows
• Comfortable using CRM tools (e.g., Salesforce), Excel, and data dashboards (e.g., Tableau)

Preferred Experience:

• Previous experience managing both individual contributors and support staff
• Background in referral-based healthcare services (infusion, specialty clinics, etc.)

Key Skills:

• Strategic thinking with a hands-on, action-oriented leadership style
• Excellent communication, organization, and relationship-building skills
• High energy, results-driven, and collaborative

We’re looking for a Senior Web Developer to evolve our global marketing website (gong.io), an important destination for customers and prospects to learn about Gong. Our ideal candidate has a passion for web development, is a great cross-functional communicator, and has a knack getting the visuals right. You’ve previously owned or contributed significantly to a marketing website and are excited to partner with marketing, design and growth to move business metrics. Our tech stack includes React (Next.js), TypeScript, and Tailwind CSS.

RESPONSIBILITIES

• Lead development and maintenance of our high-traffic, multilingual marketing website.
• Own Sanity (CMS) infrastructure that allows marketers to create and update content independently
• Collaborate with our Growth team to implement A/B tests to improve user experience and conversion rates across multiple channels (Ads, search, direct mail)
• Build and maintain our design system for consistent brand experience
• Optimize site performance, page speed, and SEO
• Improve and maintain localization workflows to support our global audience
• Continuously improve our engineering process, tools, and systems that allow us to scale the code base, productive, and team
• Support security, compliance, and privacy requirements across the site
• Collaborate with and mentor other engineers when appropriate

QUALIFICATIONS 

• Minimum 5+ years of professional, web development or frontend engineering experience with a marketing or growth website
• Strong proficiency in React
• Experience with web frameworks like Next.js, Nuxt, or Astro as content-focused web applications
• Experience with headless content management systems (Sanity, Contentful, Strapi, Dato, or other)
• Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders
• Strong knowledge of web performance, SEO, and accessibility best practices
• Experience with, but not a dependency on, AI tools for coding
• Knowledge of integrations for CRM (Marketo, Hubspot), analytics (Google Analytics, Amplitude, Posthog), and tag management (Google Tag Manager, Tealium)

NICE TO HAVE

• Experience in a fast-pace B2B or agency environment
• Experience with Vercel or Cloudflare
• Portfolio of web development or personal projects you can showcase

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $117,000 - $185,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-MT1

The Enterprise AI Engineering Team

At Okta, you’ll be part of an Enterprise AI Engineering Team that spans the US and India. You’ll work on cutting-edge Applied AI products while shaping the platform foundations that make secure, scalable AI possible at enterprise scale. If you’re passionate about building AI that is smarter, faster, and always secure, this is your opportunity to make an impact.

The Principal Product Manager, Enterprise AI Opportunity

Okta is building the next generation of AI-native enterprise products, transforming how customers, employees, and partners work. Within Technology, Data & Intelligence (TDI), we operate as Customer Zero, designing and delivering AI-powered products that reshape how Okta Secures AI and inform what we bring to market.

You’ll own the full lifecycle of AI-native enterprise products, from 0->1 innovations to 1->N scaling them into company-wide capabilities. You'll balance rapid experimentation with disciplined execution, building AI experiences that fundamentally change how work gets done.

What you’ll be doing

• Discover and validate new AI use cases (0→1 innovation)
• Build and ship AI-native experiences: agents, copilots, workflow automation
• Scale proven products into reliable, reusable capabilities (1→N)
• Define quality metrics, evaluate AI performance, and drive adoption
• Partner across IT, HR, Finance, and GTM to ensure real business impact

What you'll bring to the role

Experience:

• 10+ years in product management, with 2+ years shipping AI/ML products in production
• Track record taking products from idea → MVP → broad adoption
• Experience building AI-powered products with LLMs, agents, or RAG

Skills:

• Strong understanding of AI capabilities and how to apply them to real problems
• Ability to balance speed and quality, knowing when to experiment vs. standardize
• Experience building AI evaluation frameworks and measuring quality
• Excellent cross-functional leadership and storytelling skills
• User empathy and ability to translate complex workflows into simple experiences

Nice-to-have:

• Familiarity with responsible AI principles and enterprise compliance
• Understanding of AI operational economics (costs, latency, quality tradeoffs)
• Experience with agentic system design

Why Join Us

• Customer Zero Impact: Build products that reshape how Okta Secures AI, informing what we bring to market
• Speed + Scale: Combine startup-like innovation with enterprise rigor
• AI Leadership: Work at the intersection of identity and AI, two of the most important domains in enterprise software

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

ir needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

#LI-HM2

#LI-Hybrid

P23413_3432119

About your role

You’ll bring to the role a passion for delivering a seamless and engaging employee experience through operational excellence. The ideal candidate is a detail-oriented and tech-savvy HR professional with hands-on HRIS experience and a strong understanding of core HR processes. In this role, you will support key People Operations programs across the employee lifecycle, ensuring accuracy, compliance, and continuous process improvement.

How you will make a difference day to day

• Manage HRIS transactions throughout the employee lifecycle, including onboarding, job changes, promotions, compensation updates, and offboarding

• Support the administration of company benefits programs, including new hire enrollment and qualifying life event changes

• Ensure new hires are enrolled in required training plans; support rollout, tracking, and reporting of annual compliance training

• Support and help drive People Operations initiatives and cross-functional projects, including process improvements and system enhancements

• Assist in administering performance review cycles, including assessment kick-off, progress monitoring, and completion reporting

• Monitor the HR email inbox and Slack channels to provide timely and accurate responses to employee inquiries

• Develop proficiency and become a subject-matter expert in HR systems, processes, and communication platforms

• Help ensure adherence to established HR policies, procedures, and best practices

• Support payroll processing by verifying data accuracy and compliance with internal requirements

• Maintain and update process documentation and refresh HR content on the company Intranet

• Utilize Google Workspace tools (Gmail, Calendar, Docs, Slides, and basic Sheets) to support daily operations and reporting

What you´ll need

• 3–5 years of HR Operations experience with hands-on HRIS work

• Experience working for a tech company, with the ability to thrive in a fast-paced environment and effectively manage competing priorities

• Experience supporting a range of People Operations projects and initiatives

• Strong organizational skills with sharp attention to detail

• Service-oriented mindset with strong written and verbal communication skills

• Ability to manage sensitive information with discretion and professionalism

• Exposure to HRIS configuration, implementation, or system integrations a plus

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Benefits & Perks

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

What We Do

With a beloved product, a recognizable brand, and millions of paying subscribers, Calm stands at the forefront of the global mental health movement.  Success, in part, has been driven by a relentless culture of innovation coupled with a singular focus on making the world happier and healthier.   We’re building a world-class business development team and are looking for a multi-talented self-starter with ambition and hunger that will help grow Calm’s product and distribution partnerships worldwide.

What You’ll Do

Calm has a wide range of consumer-facing partnerships across industries including travel, retailers, beauty, finance, sports, auto, consumer goods, and more. Partners are geographically spread from the USA to Australia and we’re expanding with new partnerships all the time.

We are looking for a B2B Marketing Manager who is passionate about the intersection of tech and wellness to join our team. You will be responsible for building and executing enablement programs that generate B2B leads (i.e. potential partners) for Calm Consumer. Sitting within

Who You Are

• 5+ years of experience in B2B marketing, with at least 2 years focused on partner, channel, or field marketing (or equivalent experience closely supporting sales/BD teams).
• Proven track record of sales enablement and collateral development which lead to increase in revenue
• Demonstrated experience supporting a sales or BD organization, with strong empathy for field needs and dynamics.
• Exceptional written and verbal communication skills, with the ability to craft clear, compelling narratives for different B2B audiences.
• Strong project management skills; highly organized, able to juggle multiple partner initiatives and stakeholders simultaneously.
• Comfort working with marketing and sales tools (e.g., Figma, basic design skills, building decks and visualizations, analytics dashboards).
• Data-driven mindset with the ability to translate metrics into insights and action
• Keen sense for prioritization, both internally and externally with partners
• A self-starter that isn’t afraid to step in when needed
• You understand that collaboration and team play is key to success
• Open to working in a dynamic, ever-changing environment
• BA/BS degree
• Fluent in English.

Nice to Haves

• Experience in wellness, healthcare, tech environments.
• Background in partnerships, business development, or account-based marketing.
• Experience building co-marketing programs with enterprise or strategic partners.
• Familiarity with global or multi-region campaigns and localized partner marketing.

Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows: $104,700 - $150,000. The base pay range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which include the successful candidate's geographic location, skills, experience and other qualifications. Calm uses employee zip code to determine which pay range applies. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.

The Opportunity

As a Member Support Specialist  at one of our offices presently focused on our Senior Health member population (age 65+), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Office Manager, or in office providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Assist our senior patients by performing other administrative tasks such as answering phone calls, sending faxes, and coordinating transportation for patients
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 1 year of experience in high touch customer or patient facing roles  
• Strong written and verbal communication skills 
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 
• A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Competitive salary: the base pay for this position is $XX.XX per hour based on a full time schedule.  [with a 1.25 differential for eligible extended hours]

This is a full-time role based in-person with our team and patients at offices in XX, one of our offices presently focused on our Senior Health member population. (Add in shift time if applicable).  

Physical Demands:  Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

The Opportunity:

At One Medical our Healthcare Providers build strong relationships with patients and strive to deliver excellent care to all. Our Medical Scribes play a critical role in helping to ensure this is possible by accurately and thoroughly documenting medical visits and procedures as they are being performed. They set up providers for success by prepping patient charts prior to visits and assisting with follow up items post visit, as well as spotting mistakes or inconsistencies in medical documentation and making appropriate corrections in order to reduce errors. This role reports to the local Operations Manager.

You provide the highest quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised. You are extremely detail oriented and are able to document and transcribe notes accurately in a timely manner. You have mastered the art of communication and multi-tasking, enjoy partnering with providers and creating a positive and efficient patient experience. 

What You'll Likely Work On

• Prepare patient charts prior to visits and accompany the provider during the visit, transcribing visit notes and assisting with documentation related to vitals, medical history and care plans
• Transcribe patient orders, including but not limited to laboratory tests, radiology tests, medications, etc.
• Support patient care by retrieving medical supplies, equipment, and materials during visits to ensure efficient workflow
• Work through your paired provider’s task queue: Responding to patient messages, sending letters, completing action items / follow up items from outside facilities, etc.
• Spot mistakes or inconsistencies in medical documentation and check to correct the information in order to reduce errors
• Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive visit experience

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need: 

• At least 6 months of Medical Scribe experience
• Strong written communication skills including grammar, spelling, and punctuation, and knowledge of medical terminology and shorthand 
• A high comfort level typing, navigating the internet and using multiple software systems
• Strong attention to detail, consistent follow through, and ability to spot and correct errors 
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 

Competitive salary: the base pay for this position is $24.00 per hour

This is a part time position (32 hours/week) located in our Redwood City office in San Francisco, CA. Shifts will be scheduled Monday, Thursday, and Friday 10:30a-6p.

Physical Demands:  Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

The Opportunity

As a Phlebotomist/Administrative Assistant at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• An active phlebotomy certification to practice in CA 
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices 

The range for this role is $26.25 to $28.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7:30am and 6.30pm Monday-Friday in the Financial District, and the greater San Francisco area.

The Opportunity

As a Phlebotomist/Administrative Assistant at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• An active phlebotomy certification to practice in CA 
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices 

The range for this role is $26.25 to $28.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7:30am and 6.30pm Monday-Friday in Burlingame.

The Opportunity

As a One Medical Lab Services Specialist/Member Support Specialist (Phlebotomist/Administrative Assistant) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Flex team members support multiple offices.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• An active phlebotomy certification to practice in CA 
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices 

The range for this role is $26.25 to $28.25 per hour based on a standard full-time schedule with a 1.25x differential for eligible extended hours. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hour shifts weekdays and weekends generally taking place between 8:00 am and 9:00 pm in Cow Hollow, San Francisco.

The Opportunity

As a Phlebotomist/Administrative Assistant at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• An active phlebotomy certification to practice in CA 
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices 

The range for this role is $28.00 to $30.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7:30am and 6.30pm Monday-Friday in multiple Financial District Locations.

At Scale, we believe that AI will dramatically improve the world, and our mission is to develop reliable AI systems for the world's most important decisions. To help achieve this mission, we are looking for an HR Business Partner to partner with our Gen AI Operations team. 

Scale AI's Generative AI Data Engine powers the world's most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data they produced is described as some of the most important work for how humanity will interact with AI. 

As the HR Business Partner, Operations, you will be deeply embedded within the Gen AI Operations team, advise team members as our business scales, and will support leaders in all people-related matters. You will collaborate closely with cross-functional teams such as HR Operations, Recruiting, Finance, Legal, and IT to make the Operations team as successful as possible.  

You will:

• Provide end-to-end HRBP support across our growing and evolving Gen AI business unit, including directly driving org health initiatives, influencing org structure to effectively scale the team, and developing and implementing creative solutions as the team navigates new markets.  
• Establish yourself as a trusted advisor and a knowledgeable, reliable, and empathetic partner for our employees and leaders across the Enterprise team
• Coach and advise leaders on best people practices and uplevel manager skill sets 
• Lead project management for all people programs for the Enterprise organization, including org planning, onboarding, performance cycles, engagement surveys, and career development efforts
• Drive organization and order for people data and use it to provide insights and recommendations to leaders
• Work in a hybrid work environment (3 days/week) at our San Francisco Headquarters or New York office 

Ideally you'd have:

• 5+ years of experience working in HR with progression and growth in scope, with 3+ years of experience in an HR Business Partner role at a fast-paced, high-growth company 
• Demonstrated experience engaging with executive-level leadership on org-wide initiatives, and ability to partner and build relationships with senior leadership 
• Strong ability to relate to, empathize with, and quickly build trust with people from diverse backgrounds
• Proven ability to thrive in a fast-paced, iterative environment and embrace changes in focus and direction as needed
• A passion for building scalable processes in a creative, thoughtful, and organized way 
• Experience supporting a global workforce across various job functions

Nice to haves:

• Strong knowledge of Google Sheets/Excel and demonstrated ability to influence decisions with data.
• Experience in Consulting or in an Operations and Strategy role at a fast-paced company.

About the Team

This role will lead either our Gateway or Agent team, depending on your experience and interests.

Both teams sit on the critical path of every ngrok connection and are central to our reliability, performance, and customer trust.

• Gateway Team: Owns the core infrastructure that handles and shapes all traffic flowing through ngrok—routing, security enforcement, rate limiting, and observability. Every request passes through this layer, and its correctness and performance are foundational to everything we do.
• Agent Team: Builds the software that runs on the customer side of every connection. The Agent is what developers install and trust to securely expose their systems to the internet, and it must perform reliably across unpredictable, real-world environments.

What You’ll Actually Do

Lead a team that ships and learns quickly

You’ll manage and coach a team of 5–7 engineers. The goal isn’t just shipping—it’s building a team that can consistently make good decisions, move fast, and improve over time.

Treat management like a systems problem (with humans in the loop)

You’ll design how your team works: planning, execution, retros, feedback loops, and decision-making. You’ll tune the system, not just react to it.

Stay close enough to the code to matter

You won’t be coding every day, but you’ll get into the details when needed—reviewing designs, debugging tricky issues, and helping the team make better technical tradeoffs.

Drive product and technical direction together

This isn’t “just execution.” You’ll help shape what the team builds—balancing product work, technical investments, and experiments that actually teach you something.

Build a team people want to be on

You’ll coach junior and senior engineers, create psychological safety, and raise the bar on both performance and collaboration.

Connect the team to the bigger picture

You’ll make sure your team understands how their work ties to ngrok’s product, customers, and business. Context isn’t optional here. You’ll work closely with senior leadership and functional orgs to shape and meaningfully impact company culture and roadmap.

You Might Be a Great Fit If…

• You’ve spent 5+ years as a software engineer and comfortable in Go, Rust, Java, or C/C++
• You have 4+ years of engineering leadership experience
• You think in systems—whether that’s distributed systems or team dynamics
• You’re comfortable zooming in (code, debugging) and zooming out (strategy, org design)
• You’ve built things from scratch—teams, processes, or products
• You communicate clearly, directly, and without unnecessary fluff

Bonus points if you’ve:

• Contributed to open source, blogs, or conferences
• Worked in developer tools or product-led growth environments
• Built teams in ambiguous, early-stage contexts

Tech Stack

ngrok runs entirely on AWS. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring production. The codebase is primarily Go and TypeScript. We use Postgres for persistence, Kafka for streaming, Protobuf for service boundaries, and Kubernetes, Terraform, Helm, and Buildkite to operate and ship reliably. React is used for user interfaces, and GitHub supports our development workflows and remembers everything.

Location

This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays.

Sponsorship

All candidates must be US-based, and legally authorized to work in the United States.

At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship.

Compensation

Engineering Manager: $225,000 – $275,000

Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity.

#LI-Remote

Role at a Glance:

The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica). 

You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program.  This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships. 

Responsibilities:

• Relationship Management (Enable)
  
  • Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
  • Act as the primary point of contact for partner inquiries, concerns, and escalations.
• Grow Business (Activate)
  • Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects. 
  • Conduct timely business reviews with VAR partners
• Partner Onboarding (Recruit)
  • Identify, evaluate, and engage prospective partners.
  • Negotiate partnership agreements and terms to ensure favorable terms for both parties.
  • Lead the onboarding process for new partners, ensuring thorough training is completed.
• Cross-Functional Collaboration
  • Work closely with sales teams to leverage partner relationships to meet bookings targets.
  • Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.

Qualifications​ ​&​ ​Requirements:

• 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
• 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
• Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
• Experience working with virtual teams across functions and geographies.
• Experience in the payments and fintech industry is a plus.
• Experience in sales and/or marketing is a plus. 
• Entrepreneurial approach with can-do attitude.
• Exceptional writing abilities across mediums (social, technical, prose).
• Excellent verbal communication, presentation, and negotiation.
• Ability to travel (up to 25%) and work flexible hours as needed.

Perks: 

• Compensation ranging from $135,000 - $200,000 OTE based on experience.
• Enjoy generous PTO and sick leave, because we believe in balance.
• 401(k) retirement plan with employer matching. 
• We've got your health covered with comprehensive health dental and vision insurance plans.
• Fuel your days with free snacks and paid lunches in the office.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

Role at a Glance:

The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica). 

You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program.  This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships. 

Responsibilities:

• Relationship Management (Enable)
  
  • Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
  • Act as the primary point of contact for partner inquiries, concerns, and escalations.
• Grow Business (Activate)
  • Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects. 
  • Conduct timely business reviews with VAR partners
• Partner Onboarding (Recruit)
  • Identify, evaluate, and engage prospective partners.
  • Negotiate partnership agreements and terms to ensure favorable terms for both parties.
  • Lead the onboarding process for new partners, ensuring thorough training is completed.
• Cross-Functional Collaboration
  • Work closely with sales teams to leverage partner relationships to meet bookings targets.
  • Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.

Qualifications​ ​&​ ​Requirements:

• 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
• 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
• Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
• Experience working with virtual teams across functions and geographies.
• Experience in the payments and fintech industry is a plus.
• Experience in sales and/or marketing is a plus. 
• Entrepreneurial approach with can-do attitude.
• Exceptional writing abilities across mediums (social, technical, prose).
• Excellent verbal communication, presentation, and negotiation.
• Ability to travel (up to 25%) and work flexible hours as needed.

Perks: 

• Compensation ranging from $135,000 - 200,000 OTE based on experience.
• Enjoy generous PTO and sick leave, because we believe in balance.
• 401(k) retirement plan with employer matching. 
• We've got your health covered with comprehensive health dental and vision insurance plans.
• Fuel your days with free snacks and paid lunches in the office.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

By the Numbers:

• Named #1 best software for small business of 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing 
• Over $500M in annual revenue 
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs 
• There are 6.2M employers in the US, 98% have fewer than 100 employees (1) 
• 550,000 new businesses are created each year in the US (1) 

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end, and shaping the product from strategy setting through the nitty gritty execution details.
• Our Product team is lean, which means you’ll have a high degree of impact and ownership. 
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners. 

About the Team:

The Reporting team sits within the Core Experience organization and owns one of the most important experiences in the product: giving small business owners clear visibility into data about their payroll, benefits, and spend. 

We're at an inflection point. The back-end infrastructure that makes AI-native reporting possible  is taking shape and our next chapter is delivering those capabilities to customers in ways that are genuinely useful: fixing the basics, enabling AI-powered answers, and building a reporting experience that meets customers where they are. This PM will drive that work.

Here’s what you’ll do day-to-day:

• Drive the strategy and roadmap end-to-end. In close collaboration with your key partners in engineering, design and data, you'll set the strategic direction for Reporting and own the roadmap across all surfaces (web, mobile, and embedded experiences).
• Define the vision. You'll anchor the team and stakeholders around a clear, compelling vision for how traditional reports and AI-driven answers work together over time—one that connects to Gusto's broader AI transformation and gives everyone a coherent picture of where we're going.
• Ship customer-facing value every cycle. You'll hold yourself and the team accountable for delivering real improvements that customers notice and use, balancing fixing the basics and with bigger, future swings. 
• Partner with other product teams on real use cases. You'll work hand-in-hand with app teams like Pay and Benefits to deliver reporting capabilities end-to-end through real customer journeys, proving the infrastructure works and surfacing what needs to get better.
• Drive the data infrastructure forward. You'll bring rigor and clear prioritization to the ongoing data migration work, making sure back-end progress translates into customer-facing capability on a timeline that matters.
• Set up and track the right metrics. You'll define leading indicators for reporting quality and customer satisfaction, use data to drive continuous improvement, and communicate progress honestly to stakeholders.
• Raise the bar on collaboration. You'll work closely with engineering, design, and data partners to build a team that operates with speed and quality. You'll treat partner product teams as customers, giving them a clear path forward, answering their questions, and making it easy for them to build on what you've created.

Here’s what we're looking for:

• Customer obsession. You understand how small businesses use data to make decisions—questions they're actually trying to answer. You stay close to customers through direct research and indirect feedback loops (CX, support tickets, usage data), and you use what you learn to sharpen your priorities constantly. 
• Real AI fluency. You use AI tools in your own daily work for synthesis, ideation, analysis and prototyping ideas. You've built AI-powered product features or worked closely enough on them that you understand what good looks. You have a genuine point of view on what AI-native reporting means and where it's going. 
• Bias toward shipping. The Reporting team has strong foundations and the job now is to deliver. You set short, clear milestones. You move fast on near-term customer improvements while keeping the longer-term vision clear. You use staged rollouts and learning plans as a matter of course. You don't let platform work crowd out customer-facing progress because you hold both at once, and you know when to push and when to sequence. 
• Technical fluency in data. You're comfortable in conversations about data infrastructure: pipelines, data models, APIs, trade-offs between migration approaches. You don't need to write the SQL, but you understand what the engineers are building and why it matters for customers. You've worked on data products where back-end complexity is real and the front-end has to make it feel simple.
• Cross-functional partnership. Reporting sits at the intersection of almost every team at Gusto because  App teams depend on our platform to surface data to their customers. You treat partner teams as one of your most important customer groups—you understand their needs, you give them a clear path forward, and you make it easy to build on what you've created. 
• Clear, direct communication. You can tell a simple, compelling story about a complex system. You give stakeholders honest, specific progress updates. You escalate when something is off track and you come with a plan. You make it easy for people at any level to understand where Reporting is going and why it matters.
• Strategic clarity. You hold the near-term and long-term at the same time without letting one crowd out the other. You build a multi-year vision that connects to Gusto's AI transformation, and you sequence the work so that every cycle delivers meaningful customer value on the path to that vision. You know when to go narrow and when to open up scope, and you make that call quickly.

The experience we're looking for:

• 8+ years of hands-on product management experience
• At least some of that time spent on data products, analytics tools, reporting platforms, or infrastructure products where internal or external customers were a primary consideration
• Demonstrated track record of shipping customer-facing improvements at pace—things customers notice and use
• Experience with AI-powered product features or data experiences: building them, scoping them, evaluating them, or working closely enough on them that you understand the operational reality
• Strong cross-functional collaboration skills with engineering, design, and data partners
• Experience in environments where back-end platform maturity and front-end customer experience have to be balanced and advanced simultaneously

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is targeted at $180,000 to $224,000/yr in Denver & most major metro locations, and $210,000 to $263,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above

As a Renewal Manager at Gong, you’ll play a critical role in ensuring our SMB customers continue to see value and renew their partnership with Gong. You’ll drive the end-to-end contract renewal process, identify expansion opportunities, and collaborate cross-functionally to ensure a seamless customer experience. You will also contribute to improving efficiency and retention through our renewals playbook, operational workflows, and customer engagement strategies. 

RESPONSIBILITIES

• Own the renewal process from initial outreach to contract execution, ensuring on-time renewals and reducing churn.
• Lead commercial negotiations by developing pricing proposals, overcoming objections, and ensuring win-win contract agreements.
• Drive customer engagement through live interactions, leveraging data insights to reinforce Gong's value and alignment with customer goals.
• Identify upsell and expansion opportunities within existing accounts by uncovering needs for additional seats, products, or services.
• Manage renewal forecasting and pipeline in Salesforce, tracking renewal progress, risks, and deal velocity.
• Collaborate cross-functionally with Digital Customer Success, Sales, and Operations to accelerate renewals and improve processes.
• Develop and refine renewal processes by advocating for system improvements and automation to increase efficiency.
• Mitigate churn risk by identifying at-risk customers early and executing tailored renewal strategies.
• Manage contract execution workflows, including quote creation, Salesforce opportunity management, order form generation, and tracking contracts to close.

QUALIFICATIONS 

• 2+ years of experience in renewals, account management, customer success, or sales in a B2B SaaS environment.
• Proven track record of managing and negotiating contracts with a strong renewal/expansion success rate.
• Experience working with Salesforce and Gong, particularly managing opportunities 
• Exceptional communication and negotiation skills, able to handle objections and influence decision-makers.
• Strong business acumen, understanding customer needs and financial drivers to craft compelling renewal pitches.
• Highly organized with strong attention to detail, managing a high-volume book of business efficiently.
• Ability to work in a fast-paced, high-growth environment while maintaining a proactive, strategic approach.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The target OTE for this position is $77,000-$110,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-AM1

Our Internal Data team is on a mission to power decisions and applications across MongoDB, oriented around the business areas of GTM, Product & Technology, Finance and HR. With this role, we are focusing on delivery of scalable, insightful, and impactful data products for our Product and Technology (P&T) teams - the org that builds MongoDB products for our external customers. These products drive smarter decisions, automate workflows, enable AI agents and deliver actionable insights that accelerate growth. If shaping the future of data-as-a-product excites you, then this opportunity is for you.

As a Senior Data Product Manager on our Data team — which includes Data Pipeline/Platform Engineering, Data Architecture, and Data Governance — you will lead efforts to build, enhance, and scale the data products MongoDB employees use every day across a growing, high-impact company. You’ll deliver data products like data pipelines, datasets, reports/dashboards, APIs, ML models, playbooks, and frameworks while enhancing more traditional data management tools/services to power both AI and BI. These data products form the backbone of our internal data ecosystem and are instrumental in empowering teams to achieve their KPIs and innovate faster.

In this role you will also have the opportunity to drive the vision and strategy for internal data as a product, with a focus on telemetry and product adoption/engagement/churn signals. By developing tools and systems that provide deep insights into how customers use or don’t use MongoDB’s products, you will empower teams to understand customer behaviors and improve the end-user experience. The goal is to enable data-driven decisions that enhance product design, drive customer value, and fuel innovation across the MongoDB portfolio.

This role can be based out of our Palo Alto, San Francisco, or New York City office or remotely in the East Coast region.

Responsibilities

Lead Product Strategy and Ownership

• Define product vision, strategy, and roadmap for MongoDB’s Data teams and products
• Evangelize the importance of data-as-a-product by creating repeatable and scalable data solutions tailored to business needs
• Balance quick wins for immediate needs with longer-term innovation aligned with strategic goals, particularly integrating modern data frameworks such as lakehouses and medallion data architecture (bronze, silver, gold sets)

Partner with Product and Technology (P&T) Teams

• Collaborate deeply with P&T teams to ensure data products address their unique challenges and workflows
• Work closely with diverse personas — analysts, engineers, P&T teams, and senior leadership — to capture detailed business processes, user stories, and pain points
• Serve as a trusted partner and advocate for P&T stakeholders by prioritizing solutions that have direct, measurable business impact, as well as driving the “art of the possible”

Performance and Market Analysis

• Define metrics and KPIs to measure success and iterate on continuous improvement
• Track innovation and emerging trends in modern data platforms, scalable data engineering, and advanced analytics tooling, integrating these insights into the roadmap to maintain cutting-edge capabilities

Stakeholder Enablement

• Build user-friendly documentation, guides, and onboarding materials for data products to drive adoption and ensure ongoing literacy in using product features effectively
• Partner with training teams and change management functions to ensure teams successfully integrate new data tools and features into their workflows

Adoption and Evangelization

• Announce new product features, datasets, and tools with tailored product marketing strategies to maximize awareness and adoption across MongoDB teams
• Champion the value of data products in solving business questions; lead re-launch efforts as necessary to reinvigorate flagging adoption and spotlight transformative benefits

Agile Product Management

• Own and drive agile processes, including sprint planning, backlog grooming, and retrospectives, to ensure timely, high-quality product delivery
• Balance innovation with tackling tech debt while delivering new features, particularly focusing on datasets, pipelines, frameworks, and tools for user enablement

Requirements

Proven Data Product Manager & Domain Expertise

• 5+ years of hands-on product management experience, with at least two years focused on data products or platforms at a modern, fast-paced, high-growth company
• Experience with stakeholders in advanced engineering organizations is critical; strong understanding of software development lifecycle processes

Technical Strength & Understanding of Modern Data Architecture

• Strong technical foundation in data engineering, analytics, and data products
• Deep familiarity with modern data platforms, scalable architecture (e.g., lakehouses, medallion data), and tools that operationalize insights at enterprise scale.

Strategic and Adaptable Mindset

• Proven ability to prioritize roadmaps in line with P&T operational needs and long-term goals, driving innovation while managing trade-offs with scope, resources, and timelines
• Adaptable and resourceful problem-solver who tackles challenges independently and escalates only when absolutely necessary

Growth-Focused

• Expertise in identifying measurable outcomes, tracking success metrics, and iteratively improving product impact
• Comfortable working in an agile, fast-paced environment where continuous improvement and high-quality delivery are paramount

Outstanding Communication Skills

• Able to articulate complex concepts to a variety of audiences, from technical teams to non-technical P&T stakeholders and executives
• Proven ability to align diverse groups on shared goals, priorities, and solutions

What Sets You Apart

• Experience uncovering and driving insights with data science, BI, analytics, or data engineering tools to measure impact and find new business opportunities
• Proven track record of creating engaging product enablement materials, such as guides, documentation, and training resources
• Demonstrated passion for evangelizing technical products, datasets, frameworks, and tools while driving adoption across diverse teams
• Knowledge around metadata management and its implications for long-term discoverability
• Up-to-date awareness in data market trends, including databases, data science advancements, and software development innovations

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 4263305802

The Opportunity

The Manager, People Operations is a high-impact operator who combines technical rigor with strong empathy to deliver an exceptional employee experience. This role owns the execution and continuous improvement of core People programs, ensuring scalable, efficient workflows that support company growth. This position oversees the end-to-end employee lifecycle, including employee experience and engagement, HR systems administration, benefits, performance management and compliance. As a key cultural steward, the Manager, People Operations builds strong cross-functional relationships to support a high-performing, engaged workforce. This role reports to the Director, People and may manage direct reports.

This role is onsite in the San Francisco Bay Area. The compensation range for this role is market driven, with a salary range of $120,000-$150,000. Additionally, we offer a robust benefits package. This offering is aligned with our overall compensation philosophy. 

Applicants must be currently authorized to work in the United States on a full-time basis. Cala will not sponsor applicants for work visas.

AI Disclaimer: Cala does not permit the use of AI during interviews and technical testing so that we can property assess thought process and skillset.

Key Responsibilities

Recruiting:

• Own and optimize recruiting operations, including ATS management, agency partnerships, interview coordination, and offer execution
• Streamline processes to improve candidate experience and hiring efficiency

Financial & Benefits Operations:

• Lead end-to-end payroll for multi-state workforce with accuracy and compliance
• Manage 401(k) administration, including reporting and annual testing
• Support benefits administration and drive employee utilization and understanding

Employee Lifecycle & Experience:

• Serve as the primary point of contact for employee inquiries, delivering timely, service-oriented support
• Partner on employee engagement initiatives and programs
• Identify process gaps and implement scalable, automated solutions while maintaining a human-centered approach.

Compliance & Governance:

• Own HRIS administration, ensuring data integrity and delivering actionable reporting
• Maintain audit-ready employee records and documentation
• Monitor evolving labor laws and proactively update policies and the employee handbook

Qualifications

• Bachelor’s degree in business administration or related field
• 5+ years of progressive HR / People Operations experience, including experience in a high-growth environment (startup experience preferred)
• Experience administering 401(k) plans and working knowledge of US employment laws
• Experience in medical device, biotech, or other regulated industries is a plus
• Proven track record in a growth environment

Skills

• Ability to manage competing priorities in a fast-paced environment
• Strong project management skills with a track record of execution
• Process-oriented mindset with a focus on continuous improvement
• Clear and confident communication across all levels of the organization
• High level of discretion and judgment with sensitive information
• Consultative approach with strong listening and problem-solving skills
• High emotional intelligence and ability to navigate complex employee relations
• Detail-oriented with strong focus on data accuracy and compliance
• Effective change management skills with the ability to drive adoption of new programs

Who are we?

IEQ Capital is a Registered Investment Advisor seeking to transform traditional wealth management. Our quest is to integrate the Intellectual and Emotional Quotient, driven by a values-oriented culture that fosters connection and collaboration with our clients. We are an independent, predominantly employee-owned company, adhering to the standard to put our clients' interests first. We focus our efforts on helping clients meet their investment objectives without the distractions and limitations that can arise within much larger organizations.

The Role

The Team Lead role is designed to centralize managerial responsibilities within a client service team, empowering fellow team members to focus on service and client relationship management and other firm level priorities. The TL is critical to supporting the client-facing team in strategic planning, communication management, and overall team organization. The TL will work in conjunction with the Team Manager to manage the entire coverage team.

Team Leads enhance and manage scaling of individual and teamwide capabilities, with direct reports including team members at the Associate and Senior Associate levels. Team Leads actively train, educate, and engage with junior team members to promote growth and career advancement, specifically on client service and relationship management and investment knowledge.

Team Leads work closely with their client-service teams to manage important elements of day-to-day responsibilities and ensure tasks are prioritized accordingly. This involvement enables proper identification of opportunities for improvement and development and mitigates risks and potential issues. Team Leads will tactically reassign projects or tasks between members of their team to meet deadlines as needed.

This role is designed for those that have experience in:

• Project management
• A strong foundation in strategic planning
• Client facing experience in wealth management
• People management
• Leading and developing teams
• Managing complex workloads

Duties and responsibilities include, but are not limited to:

• Managing day-to-day team operations, ensuring tasks and projects are appropriately prioritized and executed in a timely manner
• Help with resource planning, workflow management, and prioritization of teamwide initiatives
• Identifying opportunities for process improvement and operational efficiency
• Work with internal teams to promote and launch firmwide initiatives
• Assigning projects or responsibilities as needed to meet deadlines, balance workloads, and address evolving business needs

• Interacting with Associates and Senior Associates to support all aspects of client servicing needs:
  • Escalate client items, assist TM in managing follow up communication, managing team members workload, ongoing client projects, and conducting quarterly performance reviews
• Management and training of junior team members to promote individual and team growth
• Management of associates and senior associates on the HR side:
  • Approving time off, leading mid-year and year-end reviews, hiring and interviewing new team members

Qualifications

• 3-5 years of wealth management experience
• Exceptional organizational skills, attention to detail
• Exceptional written and verbal communications skills
• Ability to think critically, anticipate issues and prioritize multiple projects
• Familiarity with operational aspects of business (new account openings, disbursements, etc.)
• Exceptional relationship building skills both inside and outside of the organization
• Ability to work in a fast paced, high-volume, high-pressure environment
• Experience with Salesforce is a plus
• Experience with Fidelity Investments is a plus
• “No task is too small” mentality
• Bachelor’s degree is required

Compensation

The total compensation range for this role, inclusive of base salary and bonus, is $135,000-$175,000, depending on skills and experience.

POSITION SUMMARY

As an Accounting Manager, you will play a critical leadership role in maintaining the organization’s financial integrity by overseeing core accounting operations, including month-end close, reconciliations, payroll accounting, and regulatory compliance. You will partner closely with the Controller and Finance leadership to ensure timely, accurate, and compliant financial reporting across a multi-entity, fund-accounting environment. This role requires a hands-on leader with strong technical accounting expertise, exceptional attention to detail, and the ability to drive process improvements within a mission-driven organization supporting healthcare and senior services.

KEY RESPONSIBILITIES

• Lead and manage the full month-end close process, ensuring all journal entries, accruals, and financial statements are completed accurately and within established timelines.
• Oversee and review general ledger activity, ensuring proper coding, accuracy, and compliance with GAAP and organizational policies.
• Perform and review complex account reconciliations (bank, balance sheet, intercompany, and sub-ledger), ensuring discrepancies are identified, researched, and resolved promptly.
• Manage all aspects of payroll accounting, including reconciliation of payroll reports to the general ledger, tracking of liabilities, and ensuring accuracy of wages, taxes, and benefit allocations.
• Administer and oversee employee garnishments, ensuring compliance with federal, state, and local regulations, proper withholding, and accurate reporting.
• Partner with HR and Payroll teams to ensure alignment between payroll processing and financial reporting, including audits of payroll data and controls.
• Support audit processes (internal and external), including preparation of schedules, documentation, and responses to auditor inquiries.
• Ensure compliance with fund accounting standards, grant reporting requirements, and healthcare-related financial regulations.
• Develop, document, and improve accounting policies, procedures, and internal controls to enhance accuracy, efficiency, and scalability.
• Monitor and analyze financial data to identify trends, variances, and opportunities for cost savings or operational improvements.
• Supervise and mentor accounting staff, providing guidance, training, and performance management to build a high-performing team.
• Collaborate cross-functionally with department leaders to support budgeting, forecasting, and financial planning initiatives.
• Maintain compliance with all applicable regulatory requirements, including nonprofit and healthcare financial reporting standards.
• Perform other duties and special projects as assigned by the Controller or senior leadership.

JOB DETAILS

• Pay Rate: $135,000 - $145,000
• Hours: Full-Time 40 hours per week
• Shift Schedule:
• Days Off: Saturday & Sunday
• Working Days: Monday through Friday

Role is hybrid

REQUIRED QUALIFICATIONS
• Bachelor’s degree in Accounting, Finance, or related field required.
• 5+ years of progressive accounting experience, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of GAAP, payroll accounting, and financial reporting.
• Experience with fund accounting and/or healthcare or nonprofit environments preferred.
• Proficiency with accounting systems and advanced Excel skills.

About the Role

Together AI is seeking a Payroll Manager to lead and scale our payroll operations. This role will be responsible for managing all aspects of payroll ensuring accurate, compliant, and timely processing for all employees. Reporting to the VP Controller, the Payroll Manager will bring a strong end-to-end mindset and a deep understanding of payroll operations, including upstream and downstream impacts across HR, benefits, and finance processes. The ideal candidate has extensive experience managing complex multi-state payrolls, equity and stock-based compensation, and navigating specialized scenarios such as visa-related exemptions - ensuring every payroll input, deduction, and tax treatment is processed accurately, seamlessly, and with exceptional attention to detail.

Responsibilities

• Administer full-cycle payroll for all employees, ensuring accuracy, compliance, and adherence to federal, state, and local regulations.
• Oversee timely and accurate bi-weekly payroll processing, ensuring all deadlines are consistently met.
• Review and validate payroll inputs - including compensation changes, bonuses, commissions, benefits, and leave - and ensure accurate calculations across pay cycles.
• Serve as the payroll subject matter expert, maintaining up-to-date knowledge of tax regulations, and labor laws across all relevant U.S. jurisdictions.
• Manage payroll requirements for employees on work visas, including identifying exemption eligibility (e.g., FICA exemptions) and coordinating necessary documentation.
• Oversee incentive and equity-related payroll processing for RSUs, NSOs, and ISOs, ensuring precise tax calculations, accurate reporting, and timely estimated tax submissions.
• Serve as the primary point of contact for payroll inquiries from employees and internal stakeholders, ensuring responsive and high-quality support.

Requirements

• 6+ years of hands-on payroll experience, with demonstrated expertise managing complex, multi-state U.S. payroll operations; CPP or FPC certification is a plus, but not required.
• Proven experience administering payroll; Paylocity experience is a strong plus.
• Strong understanding of federal, state, and local payroll regulations, wage and hour laws, and tax compliance requirements.
• Experience managing payroll considerations for employees on work visas, including proper application of visa-related tax exemptions (e.g., FICA exemption eligibility).
• Knowledge of equity and stock-based compensation (e.g., RSUs, NSOs, ISOs) and their associated tax and reporting implications.
• Experience managing payroll inputs such as bonuses, commissions, benefits, leave-of-absence scenarios, and retroactive adjustments.
• Strong analytical skills with a high degree of accuracy, attention to detail, and ability to identify and resolve discrepancies.
• Excellent communication skills, with the ability to explain payroll concepts clearly and support employees and internal partners.
• Ability to operate independently, prioritize effectively, and thrive in a fast-paced, scaling environment.
• Demonstrates sound judgment, confidentiality, and integrity in handling sensitive employee data.
• Experience with HiBob is preferred, but not required.

About Together AI

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.

Compensation

We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $150,000 - $170,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity: 

The global supply chain is one of the most heavily regulated industries for all parties involved.  Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade.

You will:

• Help lead the team of customs and trade advisors.
• Develop and roll out new trade advisory service offerings
• Own the team’s long range plan and build the strategy to grow and meet aggressive goals.
• Do whatever it takes to help our clients to resolve trade related questions and problems.
• Strive to create an agile technology focused high performance culture.
• Manage a team and be a proactive leader to build and grow Trade Advisory services.
• Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics.
• Use creativity to improve operational efficiency, leadership communication, and revenue growth.
• Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements.
• Review, comment and help finalize client deliverables prepared by associates including memos and presentations.
• Monitor client deadlines and prepare submissions to CBP.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients.
• Organize and execute internal and external trade related communications.
• Support Trade Advisory infrastructure and administrative requirements.

You should have:  

• Bachelor's degree from an accredited college/university.
• Must have Licensed Customs Broker required, J.D. or graduate degree
• Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm.
• 3-5 years experience managing associates, projects, and business metrics.
• Strong technical and business writing skills.
• Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations.
• An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information.
• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills.
• Expertise with Microsoft Office suite and Google equivalents.
• High level of computer literacy. No paper. All digital.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Datadog is seeking an Analyst Relations Principal to help shape and scale our global Analyst Relations (AR) program. In this role, you will lead strategic engagement with industry analysts across observability, AI, and adjacent cloud technologies, ensuring they have a clear understanding of Datadog’s platform, innovation, and long-term vision. You will partner closely with Product Management and Product Marketing to translate complex technical capabilities into compelling narratives, while bringing analyst insights back into the business to inform strategy and positioning. This is a highly cross-functional role that blends strategic thinking with operational excellence and offers strong visibility across senior leadership.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop and drive the global analyst relations strategy across Datadog’s observability and AI portfolio
• Build and maintain trusted relationships with key analysts across firms such as Gartner, Forrester, and IDC
• Partner with Product Management and Product Marketing to craft clear, differentiated narratives aligned to market trends
• Lead strategy, preparation and execution of analyst evaluations and research cycles, ensuring high-quality submissions
• Prepare senior leaders for analyst briefings with structured messaging and executive-ready materials
• Synthesize analyst insights into actionable recommendations for product strategy and go-to-market alignment

Who You Are:

• 8+ years of experience in Analyst Relations, Product Marketing, or a related role within the technology industry
• Proven experience building and scaling analyst engagement programs tied to business objectives
• Strong written and verbal communication skills with the ability to simplify complex technical concepts
• Strong executive presence with experience working with and advising senior executives in high-visibility external engagements
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated collaboration with cross-functional teams including Product Management and Marketing

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and growth opportunities
• Product training to deepen understanding of Datadog’s platform and ecosystem
• Internal mentorship and cross-functional learning opportunities
• Inclusive and collaborative workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Airtable is seeking a Global Payroll Manager to lead and optimize our end-to-end payroll operations across the U.S., Australia, Canada, and the UK. In this high-impact role, you’ll ensure payroll accuracy, compliance, and timely processing for our growing global team. You’ll have the opportunity to build scalable payroll processes, strengthen audit readiness, and partner cross-functionally to deliver a seamless employee experience—all while driving continuous improvement in a fast-paced, innovative environment.

What you'll do

• Manage end-to-end payroll processing for exempt and hourly employees across all global entities (U.S., Australia, Canada, UK)
• Ensure accurate, compliant, and timely payroll execution, including setup for new hires and processing of all employee changes (compensation, deductions, benefits, garnishments, tax elections)
• Maintain compliance with wage and hour regulations, payroll tax registration and filing requirements, and ensure complete payroll records in line with legal and tax obligations
• Drive payroll controls and documentation, serving as the payroll compliance owner (including SOX-ready controls where applicable)
• Perform pre- and post-payroll audits, reconciliations, and variance analysis to proactively identify and resolve discrepancies
• Own monthly, quarterly, and annual payroll reconciliations and reporting (W-2, amendments, 401(k) testing, payroll tax filings)
• Manage incentive and equity payroll processing (ISOs, NQSOs), ensuring accurate withholding, reporting, and tax submissions
• Liaise with auditors and coordinate payroll tax, benefits, and compliance audits, ensuring documentation readiness and timely issue resolution
• Partner with Accounting to support month-end close, including review of payroll journal entries, accruals, and reconciliation of payroll registers and bank deposits
• Collaborate with People, Finance, Legal, and external vendors to resolve payroll issues, improve efficiency, and maintain data integrity
• Continuously improve payroll operations by building scalable workflows, documenting processes, and strengthening internal controls
• Leverage AI or automation to streamline payroll processes, improve data accuracy, and reduce manual effort

Who you are

• Bachelor’s degree (or equivalent practical experience) with 7+ years of progressive payroll experience, including ownership of U.S. payroll in a high-growth technology company; global payroll (AU, UK, CA) exposure strongly preferred
• Deep knowledge of U.S. payroll, wage and hour compliance, and employment tax regulations, including federal and multi-state requirements
• Experience operating in complex multi-state and multi-country environments, including managing payroll through Employer of Record (EOR) partners and supporting expansion into new jurisdictions
• Working knowledge of payroll accounting principles
• Experience administering equity and incentive payroll (RSUs, ISOs, NQSOs) and related payroll tax reporting and withholding
• Hands-on experience with modern payroll, HRIS, and time tracking systems such as Workday (preferred) and ADP; ability to troubleshoot and improve workflows across integrated systems
• Demonstrated ability to operate with high ownership in a fast-paced environment—able to prioritize competing deliverables, manage deadlines, and drive issues to resolution
• Strong communication and stakeholder management skills, with the ability to partner effectively across HR, Finance/Accounting, Legal, external vendors, and employees
• Excellent analytical and problem-solving capabilities, sound judgment, and exceptional attention to detail and accuracy
• Advanced Excel skills (e.g., data analysis, reconciliations, reporting)
• Experience using AI or automation to streamline payroll processes, improve data accuracy, and reduce manual effort

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Title: Service Coordinator (Mental Health Case Manager)

Job Duties: The Service Coordinator (Mental Health Case Manager) assesses clients to identify individual problem areas necessitating treatment and complete assessments. The Service Coordinator (Mental Health Case Manager) also coordinates the interdisciplinary team meetings and discharge planning efforts among the multidisciplinary treatment team. In this capacity, the Service Coordinator (Mental Health Case Manager) coordinates the overall treatment plan implementation for the client on the unit, working closely with the nursing staff to ensure continuity of treatment efforts.

Schedule:

• Full-Time: PM (Tuesday - Saturday)

Qualifications:

• Two (2) years of full-time experience or part-time equivalent in a mental health setting.
• A bachelor’s degree with a major in psychology, social work or behavioral sciences may be substituted for the two (2) years of full-time work experience or its part-time equivalent.
• Demonstrated knowledge of DSM-5 and psychosocial rehabilitation and recovery principles.
• Familiarity with regulatory standards.

Crestwood Offers Comprehensive Benefits Packages to Full-Time Employees Including:

• Medical, Dental, and Vision Coverage
• Life Insurance
• Vacation
• Paid Sick Leave
• Sick Leave Buy Back
• 401(k) Retirement
• Scholarship Program
• Qualifying Supervision for BBS Associates
• Competitive Pay
• Paid Holidays
• Service Awards
• Jury Duty Pay

About the Campus: Our services at the San Francisco Healing Center support each client to recover with an enhanced sense of resilience, accessing a wide range of wellness tools and staff support. The mission of this program is to restore a sense of hope, empowerment, community/natural support inclusion, and realized potential in each client, as well as psychiatric stabilization.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

What is GustoPro?

GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro

About The Role

As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.

Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.

You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.

The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.

We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.

Here's what you'll do day-to-day

• Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
• Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
• Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
• Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
• Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
• Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
• Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
• Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
• Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
• Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
• Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
• Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
• Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.

Here's what we're looking for

• 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
• 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
• A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
• Experience and comfort working quick sales cycles (60–90 days average).
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
• Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
• Ability to quickly learn our product so you are credible with prospects and partners alike.
• Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
• Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).

Compensation

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

Define and maintain test automation strategies, tools and frameworks to test cloud-based and on-prem web applications. Develop, design and maintain tools and solutions include but not limited to developer infrastructure, build and test frameworks, CI/CD infrastructure and release process automation. Lead discovery of next generation solutions and work with wider engineering teams on implementation, adoption and continuous improvements. Evangelize and automate best practices for code writing, build, tests, CI/CD pipelines, and release process. Lead the design and implementation of solutions and framework which impacts developer experience for the entire organization. Monitor computer applications functioning to ensure specifications are met, and apply technical skills to effectively troubleshoot and thoroughly resolve the root cause of defects. Act as a technical subject matter expert, provide technical leadership and share your expertise with a growing team of engineers. Continuously raise Ripple's standard of engineering excellence by implementing and driving best practices for coding, testing, and deployment. 

Telecommuting permitted up to 50% per week within same geographic location as assigned office location. 

40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m. 

MINIMUM REQUIREMENTS: 

Must have a Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electronic Engineering or a related field plus 8 years of progressive, post-baccalaureate software development experience.

Alternatively, will accept Master's degree or foreign equivalent in Computer Science, Computer Engineering, Electronic Engineering or a related field, plus 6 years of experience in Software development experience.

Of the required experience, must have 6 years working as a developer in test on large-scale distributed systems.

Must have 4 years of experience working with:

• CI/CD implementation, building tools and frameworks, including Gitlab.
• Python

Must have 3 years of experience working with Deployment automation

Must have 2 years of experience in:

• Cloud tools (AWS or GCP) and cloud based architectures
• working as a tech lead, including reviewing code or test frameworks developed by junior software engineers and providing performance feedback
• designing and building scalable and high performing Test Automation frameworks in Java. 

#LI-DNI

The work:

We’re seeking a dedicated, passionate, and eager Principal Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products. This is a challenging and technical role, requiring the expertise to synthesize business and technical requirements and the foresight to ensure we are solving for Ripple’s current and future customer needs. You will work closely with our product and engineering teams to design robust and scalable systems, lead product schedules, remove roadblocks, and ensure high development velocity. Ideal candidates have a track record of seeing around the corner and providing technical leadership to deliver for customers. You will be responsible for high-level strategy, but also know when to get hands-on to push an initiative forward. You must be passionate about enabling teams to invent and deliver customer-focused solutions to bold and ambiguous challenges.

What you'll do:

• Develop department-level priorities and strategy across our liquidity initiatives by understanding our customers and technology deeply.
• Reduce ambiguity and risk by proactively identifying and eliminating bottlenecks, raising issues strategically, and making sound data-driven decisions that deliver for our customers based on associated trade-offs.
• Communicate with purpose and clarity, bringing together cross-functional teams to achieve program objectives.
• Be a role model and an inspiring leader for other TPMs.
• Create technical frameworks that can be used by engineering teams for decision-making.
• Influence efficiency of Operation Excellence processes across the organization
• Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with impactful priorities
• Proactively identify and mitigate risks and remove obstacles to impeding development achievements
• Drive testing dependencies for assigned engineering teams but also across teams as products converge for release
• Build release, bug, and supervising dashboards to advise partners of development progress and gaps

What you'll bring:

• 12+ years of previous release and/or project management experience on projects involving sophisticated enterprise tech environments working directly with many teams across functions.
• Ability to use data and analytics to look at trends and lead health of projects and systems
• Shown understanding and working knowledge of software development and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.
• Ability to coordinate multi-functionally, build consensus, and complete across teams. Able to influence without authority, negotiate and encourage others in a matrixed environment
• Experience with project planning tools such as Jira, Confluence, and a proficient user of Google Sheets
• Experience crafting or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience in Payments, Custody, Stablecoin, and/or Blockchain ecosystems

About Team & About Role:

The Senior Manager of Commissions & Design is responsible for leading the end-to-end commissions function, ensuring accurate, timely, and scalable execution of sales compensation. This role partners closely with Sales Operations, HR and Finance to design and operationalize compensation plans, improve processes, and deliver actionable insights that drive performance and trust.

Key Responsibilities

Commissions Execution & Accuracy

• Own monthly/quarterly commission calculations, validation, and payouts 
• Ensure auditability and compliance with SoX and sales compensation policies 
• Manage exception handling and governance in partnership with Sales Ops & Finance 
• Oversee commissions systems (e.g., Xactly) and ensure data integrity across inputs and outputs, including annual UAT activities

Process & Systems Optimization

• Build and scale commissions processes to support company growth and complexity 
• Lead system enhancements, automation, and integrations with CRM and upstream data sources 
• Reduce manual adjustments by identifying root causes and improving upstream processes
• Partner with Sales Compensation to ensure plan designs are operationally scalable and system-compatible
• Drive continuous improvement across global processes, including standardization across regions and segments

Cross-Functional Partnership

• Partner with Sales Operations on plan design and rollout, SPIFFs, and policy interpretation
• Collaborate with Finance on accruals, forecasting, and expense management
• Serve as the primary escalation point for commissions-related inquiries
• Contribute to Sales Compensation Committee materials, including payout trends, exception analysis, and operational insights
• Support global stakeholders, including occasional travel to align with international teams and processes

Reporting & Insights

• Deliver reporting on commissions trends, attainment, and payout distribution 
• Identify risks (overpayment, underpayment, plan misalignment) 
• Provide insights to improve plan effectiveness and sales behavior 
• Analyze exception trends and partner with Sales Compensation to address root causes
• Support executive-level reporting needs, including inputs into compensation reviews and governance forums

Team Leadership

• Manage and develop commissions analysts/specialists 
• Establish SLAs, QA processes, and documentation standards 
• Build a high-trust, service-oriented team culture 

Qualifications

• 7–10+ years in commissions, sales compensation, or sales operations 
• Strong experience with commissions platforms (e.g., Xactly) 
• Deep understanding of sales compensation structures (quota, accelerators, SPIFFs, clawbacks) 
• Advanced Excel / data skills; experience with BI tools (Tableau, etc.) preferred 
• Strong cross-functional communication and stakeholder management 
• Experience scaling processes in high-growth or SaaS environments

#LI-KP1

THE WORK:

RippleX is building a global, multi-entity ecosystem to drive XRPL adoption at scale. This role leads strategic partnerships with independent ecosystem operators, validator networks, and regional hubs across the US, Europe, APAC, and emerging markets, while guiding DeFi strategy through dedicated external partners.

This is a senior, strategic, and hands-on position requiring strong partnership management, DeFi fluency, and the ability to set milestones, drive accountability, and align partner outputs across regions while driving measurable ecosystem growth globally.

WHAT YOU’LL DO:

External Entity Partnership Leadership

• Manages strategic relationships with independent ecosystem operators, regional hubs, and partner organizations
• Designs governance frameworks, milestone structures, and accountability models for external partners
• Sets strategic direction while enabling operational autonomy for each entity
• Coordinates cross-entity initiatives to prevent duplication and maximize impact
• Ensures external partner outputs align with RippleX ecosystem priorities

DeFi Ecosystem Development & Partnerships

• Guides DeFi ecosystem strategy across external partners with focus on AMMs, DEXs, lending, and liquidity protocols
• Oversees DeFi initiatives requiring market making, liquidity depth, and OTC trading expertise
• Evaluates and prioritizes DeFi partnership opportunities based on strategic impact

Community Growth & Engagement

• Enables independent operators to build and activate vibrant developer, startup, retail communities across regions
• Guides community engagement strategies, including meetups, hackathons, educational content, and grassroots initiatives
• Ensures external partners maintain quality community standards while allowing cultural and regional adaptation
• Tracks community health metrics, including engagement, sentiment, and conversion to active participants

Multi-Regional Ecosystem Strategy

• Orchestrates ecosystem growth across the US, Europe, APAC, and emerging markets
• Aligns regional strategies with global priorities while respecting local market dynamics
• Identifies white space opportunities and strategic expansion areas

Strategic Partner Governance & Performance Management

• Establishes KPIs, dashboards, and scorecards for external entity performance
• Conducts strategic reviews with ecosystem operator leadership teams
• Identifies performance gaps and implements course corrections
• Ensures milestone achievement and budget accountability across entities

Cross-Functional Leadership & Strategic Planning

• Partners with Product, DevRel, Engineering, Legal, and Executive teams on ecosystem strategy
• Translates ecosystem insights into product and company strategy recommendations
• Produces executive-level reports, opportunity assessments, and long-term roadmaps
• Synthesizes partner, community, and market feedback into actionable insights

WHAT YOU'LL BRING: 

Experience

• 10+ years in ecosystem development, strategic partnerships, DeFi, blockchain infrastructure, or venture building
• 5+ years managing external partnerships, independent organizations, or decentralized networks
• Proven track record leading complex partnership governance and external entity management
• Experience enabling developer programs, accelerators, startup support, and community building at scale
• Director-level experience with strategic decision-making authority
• Deep crypto/blockchain ecosystem experience with strong DeFi fluency

Skills

• Strategic partnership management with ability to influence without direct authority
• Deep DeFi knowledge: AMMs, money markets, DEXs, liquidity dynamics, incentive design
• Experience designing developer programs, grants operations, startup frameworks, and community engagement strategies
• Exceptional governance and framework design capabilities
• Data-driven decision making with strong analytical skills
• Cross-cultural competency and experience managing across geographies
• Outstanding communication and comfort navigating ambiguity

Bonus

• Venture capital, accelerator, or venture studio background
• Foundation governance, nonprofit management, or DAO operations experience
• Direct community management experience (meetups, hackathons, grassroots campaigns)
• Regulatory or policy experience in crypto/blockchain
• Technical background or strong developer ecosystem understanding
• Complex deal structuring experience

About the role

Why this role is exciting

Why you'll love it here:

• 💰 Competitive Compensation. For this role our salary is targeted at $105-$140k USD per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. 
• 🏆  Syndio Equity. So you can share in Syndio’s success.
• 🏝  Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave. 
• 🩺  Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
• 🏥  Life Insurance & Disability. Syndio covers the full premium.
• 🏦 401(k). To help you save for your future
• 📍 Remote-first in the following approved U.S. states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IA, MD, MA, MN, NE, NJ, NY, OH, OR, PA, RI, SC, SD, TX, UT, VT, VA, WA, and WI #LI-Remote

Role Progression:

In the 1st Month:

• Complete onboarding on the Syndio platform and the "Decision Intelligence" vision.
• Master the new Integration Platform and current data loading artifacts.
• Shadow 2-3 strategic client implementations and identify potential automation opportunities.
• Contribute to a pilot migration of an existing client’s data into the new platform.

At 3 Months:

• Independently lead technical implementations for new clients.
• Execute data migrations for a segment of the existing client base into the new Integration platform.
• Build reusable "Implementation Artifacts" (scripts, prompts, templates) that reduce time-to-value for the whole team.
• Contribute to the design of our new Platform’s Implementation process, identifying automation and other artifacts to minimize the client’s time to value.

By 6 Months:

• Manage a portfolio of high-complexity implementations for Syndio’s most strategic accounts utilizing automation and other artifacts to maximize client’s value in minimum time.
• Help achieve the goal of migrating 70% of the client base to the new Integration platform solution.
• Serve as a subject matter expert for "Process Embedding," ensuring clients are fully adopting the platform’s advanced setup features.

The interview overview

Below you'll find an outline of the interview plan for our Forward Deployed Engineer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

1. 30 min phone call with a member of our Talent Team.
2. 45-60 min Zoom deep dive with the Hiring Manager (Director of Forward Deployed Engineering).
3. 75 min hands-on technical interview with a Senior Engineer.
4. 2-3 video interviews with key members of the Customer Success and Product teams.
5. 30 min interview with the SVP of Engineering - Data Strategy.

We are Datadog’s in-house technical leaders. The Technical Account Management team drives Datadog’s continued global growth by ensuring our customers realize long-term value from our platform through successful adoption, expansion, and partnership. As a Manager 1 in Technical Account Management, you will lead and develop high-performing technical teams while influencing strategy, execution, and outcomes across customers, internal partners, and the broader organization.

Manager 1 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. You will coach and mentor individual contributors, drive execution against team and organizational goals, and serve as a strong voice for customer needs and technical excellence.

At Datadog, we place value in our office culture; the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead and coach a team of up to 6 Technical Account Managers, providing regular 1:1s, team meetings, and bi-annual performance feedback
• Own and track team KPIs, including scheduling, utilization, productivity, and delivery outcomes
• Partner closely with Sales, Customer Success, Presales, Product Management, Support, and Marketing to align post-sales strategy and execution
• Lead and participate in customer-facing engagements when appropriate, including escalations, strategic reviews, and key account discussions
• Drive account strategy discussions focused on product adoption, expansion, and services delivery
• Actively participate in recruiting, hiring, and onboarding efforts across your team and the broader organization
• Gather and synthesize customer feedback to influence product direction, process improvements, and internal initiatives
• Lead multiple OKR initiatives annually, coordinating and delegating efforts across your team
• Demonstrate thought leadership by identifying opportunities for improvement, proposing scalable solutions, and executing on initiatives that improve customer experience and team effectiveness

Who You Are:

• An experienced people manager with 3+ years of management experience, ideally within a technical or post-sales organization
• Comfortable leading teams of customer-facing  technical professionals
• A strong coach and mentor who invests in career development and builds inclusive, high-performing teams
• Experienced in partnering cross-functionally to drive shared outcomes and resolve complex challenges
• Confident leading customer-facing conversations and navigating escalations with empathy and clarity
• Data-driven, with experience using metrics and KPIs to inform decisions and optimize performance
• A clear communicator who can influence without authority and align stakeholders around common goals
• Passionate about continuous improvement, operational excellence, and customer value

Benefits and Growth:

• Best-in-breed onboarding and leadership enablement
• Generous global benefits
• Intra-departmental mentor and buddy programs
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Ongoing professional development, leadership training, and career pathing
• An inclusive company culture with access to Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

What You’ll Do:

About the Team

The Strategy and Transformation team within the CIO organization partners closely with Finance, Accounting, and business leaders across CoreWeave to build and scale the systems, processes, and data foundations that power the company’s rapid growth. The team owns enterprise technology strategy and execution across critical Finance domains, driving operational excellence through automation, integrations, analytics, and AI-enabled capabilities. This team operates at the intersection of Finance, Product, and Engineering, collaborating across GTM, Supply Chain, HR, Legal, Data, and Infrastructure organizations.

About the Role

We are seeking an experienced Product Manager, Finance Systems to shape the future of CoreWeave’s Accounting and Finance technology landscape. In this role, you will own the vision, roadmap, and execution for Finance systems and platforms supporting Accounting, FP&A, Tax, Treasury, Revenue, AP/AR, Fixed Assets, and Finance Operations. You will partner closely with Finance stakeholders, IT Engineering, Data, Security, and business teams to deliver scalable, AI-enabled solutions that improve automation, controls, and operational efficiency. This role is highly cross-functional and will lead strategic initiatives across platforms including NetSuite, SAP, Coupa, Anaplan, RevPro, Vertex, Workato, and enterprise data platforms.

You will:

• Define and own the multi-quarter product roadmap for Finance systems across GL, AP/AR, Revenue, Fixed Assets, Tax, Treasury, FP&A, Planning, Forecasting, Cost Accounting, and global Finance operations.
• Drive roadmap prioritization using measurable outcomes such as close cycle reduction, automation rates, SOX compliance effectiveness, data quality, and Finance productivity improvements.
• Lead discovery, requirements gathering, and solution design across Finance domains and adjacent systems including GTM, Supply Chain, HR, Legal, and Data platforms.
• Partner with Engineering, Integrations, Data, and Security teams to deliver scalable end-to-end solutions from ideation through launch and iteration.
• Evaluate and execute build vs. buy vs. extend decisions across Finance applications, integrations, and AI-powered automation opportunities.
• Identify opportunities to improve Finance processes through AI-enabled workflows, reconciliations, anomaly detection, approval copilots, and close automation.
• Manage Finance systems operating cadences including intake processes, prioritization, release management, change management, and post-launch KPI tracking.
• Ensure Finance applications and integrations are designed for auditability, observability, resiliency, and SOX-compliant controls.
• Partner with Compliance, Internal Audit, and external auditors to maintain governance and control standards across Finance systems.
• Manage vendor relationships and platform roadmaps across Finance technologies and strategic partners.

Who You Are:

• 5+ years of product management, systems ownership, or equivalent experience delivering Finance systems and internal enterprise products in agile environments.
• 3+ years of direct Finance domain experience supporting Accounting, FP&A, Tax, Treasury, Revenue, or related Finance functions.
• Demonstrated experience owning Finance application roadmaps, backlogs, PRDs, user stories, prioritization, and iterative product delivery.
• Strong functional understanding of Finance processes including GL, AP/AR, Revenue Recognition, Fixed Assets, Treasury, Tax, FP&A, and forecasting workflows.
• Hands-on experience configuring or implementing NetSuite and SAP Finance modules, including GL, AP/AR, Fixed Assets, Cost Centers, Consolidations, or related functionality.
• Experience with Finance platforms such as Coupa, Zip, Ironclad, Vertex, Anaplan, Kyriba, Costar, RevPro, or similar enterprise systems.
• Experience delivering enterprise integrations and workflows using platforms such as Workato or similar iPaaS technologies.
• Proven experience leading cross-functional Finance systems projects from discovery and design through implementation, rollout, and adoption.
• Strong understanding of enterprise data flows and integrations between Finance systems and upstream/downstream applications.
• Experience working in SOX-compliant environments with audit, compliance, and controls requirements.
• Proficiency with Agile methodologies and tools such as Jira, Scrum, or Kanban.
• Bachelor’s degree or equivalent practical experience.

Preferred:

• Experience in high-growth SaaS, cloud infrastructure, or data center environments.
• Experience building or implementing AI-enabled Finance automation solutions.
• Experience with Finance analytics and reporting tools such as Tableau.
• Exposure to global Finance operations, multi-entity and multi-currency environments, and localization requirements.

Wondering if you’re a good fit?

We believe in investing in our people and value candidates who bring diverse experiences and perspectives to our teams — even if your background doesn’t align perfectly with every qualification listed.

Here are a few qualities we’ve found successful on this team:

• You enjoy solving complex operational and systems challenges at scale.
• You’re curious about how automation and AI can transform Finance operations.
• You thrive in highly cross-functional environments that require balancing technical and business priorities.
• You enjoy building structure and scalable processes within fast-growing organizations.
• You’re comfortable navigating ambiguity and driving clarity across stakeholders and teams.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization’s growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $139,000 to $204,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-San Francisco

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here