Who Are We Looking For?

Vestwell is expanding and we’re excited to onboard a Enterprise Relationship Manager to our team, supporting our strategic and enterprise partnerships. At a high level, we’re looking for someone who is client-focused, pays attention to detail, has great communication and problem solving skills, can successfully juggle multiple priorities at once, and is a confident self-starter.

What Will You Be Doing?

Vestwell’s Enterprise Relationship Management team plays a key role in supporting Sales in securing new partnerships, driving ongoing partnership revenue growth, and ensuring continued partnership success and retention throughout the partnership lifecycle. You will support new and existing partners from implementation to custom product development and ongoing support. This role requires ownership and accountability for relationship management and program/project management.

Day-to-Day You May Also Be Expected To:

• Own the success of the strategic partnerships in your remit, from both the revenue generation and retention perspectives.
• Follow up with all enterprise partners and national accounts with which Vestwell has a preferred or exclusive provider, referral fee, national account, or similar agreement to confirm that they are satisfying and exceeding all plan and revenue commitments and all other commitments included in their contracts with Vestwell. Make sure Vestwell is prominently featured on their website, new client onboarding workflow, webinars and live events, and marketing collateral.
• Diligently and proactively contact all accounts in contract with Vestwell to identify and implement ways to expand our business relationship and revenue opportunities.
• Cross-functionally collaborate to ensure partners are efficiently and effectively onboarded within Vestwell, enabling revenue recognition as expediently as possible.
• Collaborate with the team to ensure implementation and ongoing partnership  strategies are optimized to enable Vestwell to achieve its Enterprise goals.
• Support the timely and successful delivery of our solutions according to our partners’  needs and objectives.
• Drive program management efforts with enterprise and strategic partners, ensuring  optimal support structure is in place, identifying new revenue opportunities via
  partnership health checks, and managing the planning, organizing and execution of partner specific projects (eg, new features or solutions, customized workflows, etc).
• Coordinate across multiple internal teams to ensure compliance with enterprise partner Service Level Agreements.
• Collaborate cross functionally with sales, operations, product, marketing, legal & compliance, and other teams to drive the team’s projects and initiatives.
• Drive business requirements, scope, and resource alignment for partner specific  initiatives, including project plan, workstreams, and timelines.
• Own successful delivery of partner specific initiatives, ensuring objectives are met, risks  mitigated, and expected outcomes are achieved.

Requirements

The Necessities

• 3-5 years of experience in client-facing Retirement, Wealth Management, Client Success, roles at a Financial Services SaaS company.
• Self starter requiring minimal direction, with a “get it done” mindset.
• Strong critical thinker, able to prioritize and problem solve effectively.
• Excellent project management and organizational skills.
• Excellent written and verbal communication skills.
• An entrepreneurial spirit that allows you to be nimble and adapt to changing company needs, pivoting into new initiatives with ease.
• Strategic and outside of the box thinker.
• Proven success working with senior management, both internally and externally.
• Strong 401(k) industry experience.

The Extras

• Proficiency in Asana, Excel, Powerpoint, as well as Google Workspace equivalents.
• Ability to identify and implement solutions for process improvement.
• Ability to work independently and manage workload to achieve desired goals.

This role will be based in Vestwell’s New York, Austin, King of Prussia, or Scottsdale office, and will be part of Vestwell's hybrid in-office operation.

The expected base salary range for this position is a minimum of $85K - $100K, plus performance based bonus. This position is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

*Candidates must be geographically located in the King of Prussia, PA or in New Jersey (NJ) with the ability to work on-site up to three days per week.*

Overview

As the Principal Technologist, you will serve as a customer-oriented liaison between sales, pre-sales engineering and customer stakeholders. The position requires a strong understanding of how technology drives business outcomes and enables the development of strategies aligned to customer objectives The Principal Technologist will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs. You will lead a matrix cross- functional team of technology leaders in helping define customers’ business and technical vision and strategy. Candidates should have deep experience across leading enterprise OEM ecosystems (Cisco, Juniper, Arista, Palo Alto, Dell, NetApp, HPE, etc.) and strong hybrid capabilities, with exposure to both on-premises and cloud environments.

Your Impact

The essential functions of this position include:

• Define end-state architecture vision, strategy, and go-to-market plans leveraging Plus services and OEM solutions.
• Utilize technical vision and strategy plans to productize service and product offerings, creating high-value solutions.
• Assist in designing and architecting solutions tailored to customer requirements. Facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
• Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies.
• Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions.
• Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery.
• Serve as a communication conduit from customer technical stakeholders to the internal engineering team.
• Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams.
• Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions.
• Plan and lead executive and technical briefings for customers and OEM partners. Co-present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements.
• Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs).
• Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW).
• Engage with customer operational and technical staff to measure progress on projects and identify new opportunities.

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

Required Experience:

• Bachelor's degree or Master’s degree in a technical or business discipline is preferred or equivalent relevant industry experience
• A minimum of 3 years of experience in a field-based services management position with a minimum of 5 direct staff is preferred.
• Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice.
• Experience in operations and project management.
• Proven ability to drive revenue and services growth through OEM-aligned solutions, not limited to advisory or consulting roles.
• Candidates should demonstrate multi-domain experience and familiarity with OEM or partner ecosystems, whether from a customer, partner, or provider environment
• 8 or more years of experience in designing or implementing complex networks, systems/storage solutions and ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers.
• Enterprise networking architecture experience with at least one of the following: Cisco, Arista, Juniper, or HPE Aruba
• Security architecture experience with Palo Alto Networks, Fortinet, Cisco Security, or Zscaler
• Data center infrastructure experience with Dell Technologies, HPE, Lenovo, Pure Storage, NetApp, VMware, or Nutanix
• Hybrid cloud architecture experience, with strong preference for Microsoft Azure (AWS knowledge a plus)
• Familiarity with Infrastructure-as-Code concepts (e.g., Terraform) and modern automation frameworks
• Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP 
• Broad exposure to a variety of technologies/concepts and management experience in a distributed environment
• Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills
• Strong leadership and interpersonal skills
• Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology
• Knowledgeable and able to facilitate pre-sales discussions acting as a liaison between cross functional team within customer organization and ePlus.
• Candidate will have a general understanding of design, plan, deployment and support of following: Network Infrastructure Solutions, Data center and Cloud, Storage, Security, Software Licensing, Managed Service support and engagement.

Preferred Experience:

• AI-ready infrastructure and high-performance networking exposure (e.g., NVIDIA ecosystem)
• Experience designing multi-architecture enterprise solutions across networking, security, data center, and cloud

Position Specifics

The initial base salary range for this position is expected to be between $160,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-KB1

#IND1

Vestwell’s Summer Non-Tech Internship Program

Now in its fifth year, our Summer Internship Program is a 10-week experience (June 8 to August 10, 2026) offering hands-on exposure across teams including Finance, Conversion Operations, Document Compliance, Partner Success, Retirement Plan Services, Enterprise Relationship Management, Payroll Operations, and National Sales.

Interns work on real projects alongside cross-functional teams, contributing through research, data analysis, and execution on key initiatives. Each intern is supported by a manager and mentor, with regular feedback and guidance. By the end of the program, interns are expected to contribute to a defined deliverable, operate independently within team workflows, and build a strong understanding of Vestwell’s business.


Who Are We Looking For?

We’re looking for curious, motivated individuals who want to learn and contribute in a fast-paced, collaborative environment. The ideal candidate is proactive, detail-oriented, and comfortable working across teams.

You have a strong sense of ownership, take initiative, and are interested in fintech and improving how people save and plan for their future. We’re especially excited about candidates interested in emerging technologies, including AI, who can identify opportunities to improve workflows and drive more efficient ways of working.

Through the program, you’ll gain exposure across the business and contribute to work that drives real impact.


What Will You Be Doing?

Day-to-day responsibilities may include:

• Support day-to-day team operations and contribute to active projects from day one
• Assist with data entry, analysis, reporting, and documentation across team workflows
• Contribute to AI workflow, process automation, or operational improvement initiatives (varies by team)
• Communicate clearly with internal stakeholders and, where applicable, external partners or clients
• Participate in weekly team meetings, recurring 1:1s with your manager, and cross-functional check-ins
• Document work, maintain internal resources, and contribute to team knowledge bases
• Process documentation, workflow mapping, and operational improvement initiatives
• Data analysis, reporting, and sales or billing operations support
• AI-assisted workflow and automation projects (select teams)
• Client and partner-facing relationship management support (select teams)
• Compliance, amendment, and documentation projects (select teams)

Requirements

The Necessities

• Rising or current seniors, or recent graduates (including boot camps or similar programs)
• Based in or able to work in a hybrid capacity in New York City, Austin, or King of Prussia
• Available for the full 10-week program (June 8 to August 10, 2026)
• Clear written and verbal communication skills
• Strong attention to detail and organizational ability
• Analytical thinking and problem-solving mindset
• Ability to manage multiple tasks and priorities simultaneously
• Collaborative, team-oriented, and proactive working style
• Proficiency with Microsoft Office Suite or Google Workspace
• Professional demeanor and coachable attitude

The Extras

• Experience with CRM platforms (e.g. Salesforce, HubSpot)
• Familiarity with project management tools (e.g. Asana, Jira, Notion, Monday.com)
• Exposure to AI tools or workflow automation platforms (e.g. Claude Cowork)
• Prior internship, work, or relevant project experience
• Knowledge of financial services, fintech, or retirement industry concepts

Program Benefits

• Competitive Pay: $35/hour up to 24 hours per week
• Curated Learning & Development: Build key skills through tailored programming, including time management, presentations, and fintech fundamentals
• Vestwell Swag: Receive a personalized swag package to feel part of the team from day one
• Weekly Meals & Snacks: Enjoy in-office breakfast and lunch options that keep the team connected
• Networking & Community: Participate in intern events and Employee Resource Group programming
• Performance Bonus: Earn a bonus based on your impact and overall program performance
• Portfolio-Ready Experience: Complete a final project that showcases your work and contributions
• Path to Full-Time: Top performers may be invited to interview for future full-time opportunities

Work Authorization and Visa Sponsorship

Applicants must be legally authorized to work in the United States for the full duration of the internship without employer sponsorship now or in the future. This internship is in person at our offices in New York, NY; Austin, TX; or King of Prussia, PA. We do not sponsor visas for this position, and candidates who require sponsorship now or in the future will not be eligible for consideration.

Candidates on F-1 or J-1 visas must have valid work authorization that allows for full-time internship participation, such as CPT, OPT, or J-1 Intern authorization through a designated sponsor (e.g., Cultural Vistas, InterExchange, Intrax, or similar programs).

Employment is contingent upon verification of work authorization and completion of any applicable background checks in accordance with company policies and applicable law. Candidates requiring visa-based work authorization must provide complete and verifiable documentation confirming eligibility to work in the United States for the full duration of the program (June 8 to August 10, 2026) prior to receiving an offer or beginning employment.

Application Window

Please note, we will no longer be accepting applications to our 2026 Summer Internship Program after May 11, 2026.

Hair Color Bar Assistant, Licensed Cosmetologist

The Hair Color Bar Assistant at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure as you learn the services and work towards your next role. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Hair Color Bar Assistant is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions while learning and practicing services offered. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Hair Color Bar Assistant is in training for promotion to Licensed Colorist. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $23 - $24 per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Take a proactive approach by demonstrating the willingness to learn and complete the Assistant
• Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)
  
  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

About the Company

CAMP is a Family Experience Company launched in 2018, known for our one-of-a-kind shop/play hybrid experience at physical locations across the country.  Each CAMP store features rotating themed experiences where families come to play, explore, and create unforgettable memories together.  We believe that play connects us all, and at CAMP, play is bigger, bubblier, funnier, fuzzier, slimier, and sillier than anywhere else.

What is the Role? 

We are looking for a Full-time Assistant Store Manager - Responsible for Canteen and Sponsorships, to join our CAMP King of Prussia team. You will be responsible for guiding CAMP’s families through our retail experience, ensuring they have a magical experience and want to return!  This includes: 

SELLING FLOOR

• Support the General Manager in managing the day-to-day operations of the store to ensure the store and teams meet KPI targets
• Collaborate with General Manager to develop clear action plans for the store and team and strive to achieve objectives, deliverables and timelines for each plan
• Act as a results-driven role model for the team to impact sales generation and exceptional customer service
• Lead and support the oversight of the Canteen floor; acting as Manager on Duty to ensure all operational and customer facing needs are met
• Monitor and coach staff to continually improve selling opportunities and build genuine customer relationships
• Create and implement visual and merchandising strategies to increase sales. Utilizes selling reports to understand floor capacity, layout and sell through opportunities
• Support the General Manager and leadership team with goal achievement (KPIs)
• Motivate and inspire the team to achieve/exceed hourly, daily, weekly business goals through in-store selling, using strong business acumen skills
• Create and maintain a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
• Partner with the General Manager to identify and assess training needs. Create tailored training plans to implement various training methods to enhance team members skills and performance
• Assist in managing labor spend to optimize responsible spending and profit opportunities
• Other duties as assigned

CANTEEN EXPERIENCE/SPONSORSHIPS

• Ensure best in class store experience for internal and external customers
• Collaborate with merchandising team to optimize the in-store demo program. Apply selling goals to all demo programs to ensure staff is achieving targets. Consistently analyze results and coach team to performance
• Collaborate with General Manager and Assistant Manager, Programming and Special Events to understand ticket sell through in order to maximize in canteen selling opportunities and KPI’s such as merch attach rate
• Partner with Sponsorships and Visual Merchandising team to maximize all Sponsorships initiatives
• Consistently manage Sponsorships deliverables to ensure client objectives are achieved while maximizing business and revenue potential
• Ensure all Sponsorships related supplies are ordered and accounted. Partner with Sponsorships team with any missing and/or damaged supplies

What is required?

• Ability to work at least one weekend day/week, but ideally both! 
• Open availability. This role is full-time, and you will be working approximately 40 hours / each week
• Strong organization skills with a keen attention to detail
• Demonstrated ability to lead and motivate a team to achieve goals
• Prior work experience in any of the following areas: retail, child-care, child development/ education, performing arts.
• Excellence, enthusiasm, and excitement around engaging with children and families creatively.
• Desire to be part of a tight-knit team looking to transform the traditional retail experience.
• Patience, warmth, joy, and humor.
• Bonus but not required: you may have hidden talents that can add magical moments to our retail experience.

What are the physical demands?

• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights (may be climbing up and down a ladder)
• Exposure to outdoor elements such as sun, precipitation, and wind
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to safely operate manual and electrical equipment from time to time
• Able to be on your feet for up to 8 hours per shift and to continuously move around all areas of the store
• Kneeling and squatting from time to time when engaging children or stocking / restocking shelves

Compensation: $24.00/hr

 We provide our team with the following perks: 

• Medical Coverage & Pharmacy Benefits including virtual doctor visits
• Dental & Vision Coverage
• Gym and Wellness Discounts
• Voluntary Pet Insurance
• Health Care Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account (FSA)
• Life & AD&D Insurance
• Long Term Disability
• Mass Transit & Commuter Parking Programs
• Benefits Concierge: a team of dedicated and experienced employee benefits advocates who are ready to help you and your family with questions
• Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care
• 20% off all merchandise at CAMP’s retail stores 
• Accrual based PTO policy (2 hours for every 30 worked) to use for vacation, personal days, well-being, or an illness
• Additional floating PTO day allowing you to rest, celebrate, recharge on a day that is most impactful to you
• 401(k) Plan(Employee contribution only)
• 1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth

As a Studio Manager within a Lucid Sales Studio, your primary responsibility will be to directly manage, coach, develop and support a sales team with the successful articulation and delivery of the Lucid brand and ownership experience. This role will report directly to the Market Leader to lead the studio team and processes that enable the studio to achieve their sales targets.

BUSINESS HEALTH

• Coach and motivate the sales team to meet sales, test drives, delivery, and productivity goals
• Demonstrate sales leadership by role-playing and having an active presence in customer-facing locations
• Train and develop team on sales, financing and delivery processes
• Analyze data to determine optimal business strategies
• Set individual goals for your team, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals
• Ensure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offerings, and competitive landscape
• Drive for excellence in all areas of business focused on reaching expectations for the respective location

EMPLOYEE ENGAGEMENT

• Provide targeted coaching, skill development for Sales Specialists and Brand Ambassadors to excel in performance metrics with weekly one-on one meetings
• Recruitment, training and development of a high performing and customer focused team, ensuring all positions are filled in a timely manner
• Provide leadership, direction and coach all members of the Sales Team to ensure a seamless experience for customers and all members of the Lucid community.
• Develop inclusive, diverse, and high performing teams through defining efficient processes and developing the sales team through teaching moments.
• Sets sales goals, timelines, and target lists for Sales Specialists and tracks results to ensure timely execution on lead generation and/or market Initiatives.
• Demonstrates a confidence in operations and planning all aspects of the business including developing monthly sales attainment plans and communication of results to team.
• Manages leads, appointments, reservations and motivates a team to deliver results by communicating company initiatives and engaging team through effective coaching, performance management and training.

CUSTOMER EXPERIENCE

• Responsible for ensuring all employees provide best-in-class experience in every interaction on the studio floor, in test drives, and through actively following up on leads
• Empower and guide employees through challenging customer concerns, to make decisions in the customers’ best interest while also supporting Lucid’s mission
• Also acts as a Senior Sales Advisor, handling high-potential customers
• Clientele management for VIP customers
• Your hands-on leadership will assist in coaching and training your sales team to deliver an exceptional experience that touches both the heart and mind of the customer.

STUDIO OPERATIONS

• Own the operations within the studio to ensure the customer journey is frictionless and seamless from reservation through to delivery.
• Supervise merchandising product inventory and display
• Manage and coordinate Studio team scheduling.
• Partner with Retail Operations and coordinate with vendors and service providers as needed
• Ensure facility maintenance and showroom presentation adhere to the brand standards
• Thrives in a fast-paced environment where innovation is inevitable, and change is expected.
• Assist with daily operations as needed

Qualifications:

• 5+ years of store management experience in retail, luxury or hospitality.
• Automotive sales management experience preferred
• A Bachelor’s degree or equivalent experience in business, sales, or related discipline.
• Experience with leading a team of sales focused professionals that can deliver an achievement of their targets.
• Experience making data driven decisions and holding team accountable to KPI’s
• Extensive experience and ability to lead a team that fosters an inclusive and collaborative environment.
• Acts with urgency and champions excellence in all company objectives.
• Proficient in English with a secondary language skill set being a plus.
• Proficient in Microsoft Office products, CRM tools (i.e. Salesforce) and retail business systems.
• Demonstrates a passion for electric vehicles and premium vehicle markets.
• Ability to work evenings and weekends in a retail environment
• Ability to obtain appropriate state DMV licensing, where applicable
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.

The Role:

At Mejuri, we’re not your run-of-the-mill piercing studio—we’re a vibrant community of artists, explorers, and jewelry enthusiasts. As we expand our reach across Canada, the US, UK, and Australia, we’re embarking on an exhilarating journey, and we want you to be part of it!

As our Piercing Lead, you’ll be the heartbeat of the Mejuri Piercing Studio. Your mission? Elevate customer service, boost profitability, and create an environment where jewelry dreams come true. Dive into the world of piercing and high-quality gems, knowing the ins and outs of initial piercings and allowable alloys. Safety and hygiene? We’ve got that covered too—our studio maintains the gold standard.

What Awaits You:

• Cutting-Edge Studios: Work with state-of-the-art equipment and studios that redefine the piercing experience. This includes needle piercing and gold and titanium jewelry.
• Collaboration and Learning: Network with fellow piercers, exchange insights, and elevate your craft.
• Mentorship: If you’re passionate about sharing knowledge, mentorship opportunities await.
• Flexible Roles: Whether you’re seeking full-time adventure or part-time excitement, we’ve got you covered. Interested in relocating to another market? We are open to discussing roles across all our locations.
• Compensation: Top wages in the industry including bonus, tip potential, and benefits (for full-time roles).

Customer Experience:

• Oversee the piercing customer journey from start to finish, including seamless greeting, check in, styling, transaction and service experience including aftercare education.
• Possess a calm and professional demeanour in piercing services to provide the best experience to piercing clients. Embody Mejuri values throughout every client interaction.
• Act as an ambassador of Mejuri and promote customer awareness about the brand and Mejuri’s piercing studios. Build a strong clientele in local market.
• Ensure insights and opportunities as they relate to piercing products and services are communicated back to the Store Manager & Store Services when necessary.
• Works closely with the Store Manager on consistent improvements to the flow and process of the Mejuri piercing studio.
• Work closely with store staff to update the schedule and online booking service.
• Explain proper aftercare to each client, well-inform each client of any signs and/or symptoms of infection within the following days/weeks/months of piercing. Tailor aftercare information to specific materials and individual downsizing information.
• Thoroughly explain service procedure and risks to clients. Identify any medical concerns which may prevent piercing before the service and include suggested care and any medical complications that may occur as a result of the procedure.
• On the sales floor you lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.

Operations:

• Oversee and manage all aspects of the piercing studio, working closely with the Store Services team and Store Manager.
• Support inventory management and feedback with Operations Lead & Store Services team to ensure optimal quantities & assortment are available at the piercing studio at all times
• Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met.
• Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager & Store Services Team on all local laws and protocol updates.
• Remain knowledgeable on Mejuri products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals.
• Support the check up and downsizing process for each individual client.
• Style, stack, and suggest products for piercing clients. Provide expertise and planning to enable client to design their own ear stack
• Build piercing appointment occupancy through promoting, educating, and driving awareness of our piercing studio
• Communicate with Store Services to order necessary piercing equipment such as needles, latex-free gloves, sterilizer, alcohol pads, Q-Tips, paper towels, etc.
• Ensure all legislated paperwork and client record keeping is met and maintained at all times.

What you'll bring to the team:

• 2+ years experience with needle piercing.
• Experience working with threadless jewellery.
• Up to date with First Aid and Blood-borne Pathogens OSHA Certifications.
• Experience working with an autoclave or statim.
• Have or be registrable with local law enforcement or meet requirements by area for permits such as the “Practitioner Registration”, Blood-borne Pathogens, First Aid/CPR, Vaccination requirements etc.
• Understanding of local market piercing law requirements.
• Strong knowledge of health and safety protocols surrounding piercing procedures.
• Demonstrated understanding of service excellence in a consumer environment.
• Excellent communication & customer service skills.
• The desire to work in a fast paced, entrepreneurial environment.
• Bonus: you have experience selling product at a fast growing company

Benefits at Mejuri:

• You keep 100% of the tips you earn.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $27 - $35 per hour based on a candidate’s experience and qualifications.

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Competitive Pay: $14-$16 / hour
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are looking for an Food Service Manager that can be a:

• Customer Service Superstar: Be the friendly face that greets all our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Team player to ensure store environment is friendly and inviting to employees and guest
• Master Trainer to all store employees on food service procedures and safety
• Business savy to increase sales and profits for all food service program
• Creator of a friendly and positive work environment for employees.
• Serv Safe Certified
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

About the Company

CAMP is a Family Experience Company that helps answer the question, "What should we do today?" through a unique combination of retail, media, and entertainment. Launched in 2018, CAMP operates retail locations in Atlanta, Los Angeles, Chicago, Boston, New York, Dallas, DC Markets and King of Prussia, PA and serves families everywhere via its digital platforms.

What is the Role? 

We are looking for retail Sales Associates (part-time) to join our CAMP King of Prussia, PA team. You will be responsible for guiding CAMP’s families through our retail experience, ensuring they have a magical experience and want to return!  This includes: 

• Bring the CAMP brand to life. Provide a fully immersive experience for customers of all ages by:
  • This involves engaging in conversations with families about what they are interested in and for what ages and introducing them to relevant items as well as items they didn't know they want or need, ultimately netting in purchases! 
• Welcoming every guest who walks into our store with a custom greeting and performing your own magic door entrance!  
• Playing with and engaging families as they journey through CAMP experience
• Demoing and playing with products
• Working at the crafting or slime bar
• Customizing personal shopping experiences for each family based on their interests and what they’d like to bring home that day.
• Checking families out at the register and letting them know about upcoming programs or other CAMP news
• Achieve sales targets and KPI’s through consistent commitment to providing best in class selling experiences
• Build repeat customer base by creating a selling culture that is approachable, unique and tailored to individual customer needs
• Support a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
• Assist in merchandising and replenishing the sales floor to ensure the store is fully stocked and always customer ready
• Communicate customer and store needs to General Manager and store leadership to ensure the store operates efficiently at all times
• Assist with Back of House tasks to ensure organized and efficient store operations
• Support the General Manager and leadership team with goal achievement (KPIs)
• You will report to the General Manager (GM) of your home store location
• Other duties as assigned

What is required?

• WEEKEND AVAILABILITY IS A MUST
• Ability to work at least one weekend day/week, but ideally both! 
• This role is part-time, and you will be working approximately 20 hours / each week
• Positive attitude in all situations
• Passion for selling and working with people
• Prior work experience in any of the following areas: retail, child-care, child development/ education, performing arts.
• Excellence, enthusiasm, and excitement around engaging with children and families creatively.
• Desire to be part of a tight-knit team looking to transform the traditional retail experience.
• Patience, warmth, joy, and humor.
• Bonus but not required: you may have hidden talents that can add magical moments to our retail experience.

What are the physical demands?

• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights (may be climbing up and down a ladder)
• Exposure to outdoor elements such as sun, precipitation, and wind
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to safely operate manual and electrical equipment from time to time
• Able to be on your feet for up to 8 hours per shift and to continuously move around all areas of the store
• Kneeling and squatting from time to time when engaging children or stocking / restocking shelves

Compensation: $16.00/hr

 We provide our team with the following perks: 

• Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care
• 20% off all merchandise at CAMP’s retail stores and CAMP.com
• 1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-$21 
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

🌟 Lead the Fun: Part-Time Key Holder at CAMP King of Prussia

Ready to ditch the traditional and dive into a world of play? CAMP, a Family Experience store in King of Prussia, is looking for a Part-Time Key Holder to be a leader and a magic-maker on our floor. You won't just manage a store; you'll be responsible for creating a joyful, unforgettable adventure for every family, ensuring they leave excited to return!

🔑 Your Mission: Creating the Magic & Leading the Team

As a Key Holder, you are the heartbeat of the store, overseeing both the magical customer experience and daily operational excellence.

Experience Creator

• The Ultimate Host: Greet every family with a custom, high-energy welcome—your signature "magic door entrance" schtick is a must!
• Playtime Pro: Actively play, interact, and demo products with families, turning browsing into a joyful, interactive journey.
• Personal Shopper: Engage families in authentic conversations to understand their interests and needs. Curate personalized shopping experiences that drive sales and ensure they go home with the perfect items.
• Program Leader: Run engaging family activities, including craft sessions, story time, and one-on-one help, managing all setup and cleanup.

Operational Leader

• Store Ownership: Master full store operations, including the retail floor, cafe, back-of-house, and opening/closing procedures.
• Team Mentor: Model and coach exceptional customer service to the team, driving daily priorities and ensuring high morale across your shift.
• Incident Responder: Confidently resolve in-store situations, such as difficult customers, employee issues, or theft, knowing when to escalate complex matters to the General Manager (GM).
• Business Driver: Directly support the leadership team in achieving business goals (KPIs), communicating store focus areas and needs.

Embrace Your Autonomy

We empower you to use your expertise and unique personality to customize the CAMP experience, giving you the freedom to decide:

• What products to demo and what stories to tell families.
• The best way to utilize your unique talents to amplify the fun and magic!

✅ What We Need from You

• Availability: Must be 18 years or older and authorized to work in the US. Requires 15-25 hours per week, including at least one weekend day (ideally both).
• Background: Prior professional experience in retail, childcare, education, or performing arts.
• The Attitude: Genuine enthusiasm, excitement, patience, warmth, joy, and humor when engaging with children and families.
• Team Fit: A desire to transform retail alongside a tight-knit, mission-driven team.
• Bonus Points: Hidden talents that can add a magical touch to our floor are a huge plus!

Compensation: $18.00/hour

💪 A Note on Physical Demands

This role requires a lot of movement and energy! You must be able to:

• Be on your feet and move continuously for up to 8 hours per shift.
• Safely lift and carry up to 45 pounds and climb ladders for stocking and merchandising.
• Regularly bend, kneel, squat, and reach to engage with children and manage inventory.

💖 Why You'll Love CAMP: Culture & Benefits

Our DEI Commitment

We are dedicated to building a safe, inclusive, and equitable workplace. We believe in empowering diverse voices and perspectives to ensure we serve the beautiful spectrum of families in our community.

Perks

• Discount: 20% off all CAMP merchandise.
• Premium Pay: Receive 1.5x pay for working major holidays (e.g., Juneteenth, Labor Day, Memorial Day).
• Support: Access to our Employee Assistance Program (EAP) for mental health, financial planning, career development, and more.