*Candidates must be geographically located in the Irvine, CA with the ability to work on-site up to three days per week.*

Overview

As the Principal Technologist, you will serve as a customer-oriented liaison between sales, pre-sales engineering and customer stakeholders. The position requires a strong understanding of how technology drives business outcomes and enables the development of strategies aligned to customer objectives The Principal Technologist will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs. You will lead a matrix cross- functional team of technology leaders in helping define customers’ business and technical vision and strategy. Candidates should have deep experience across leading enterprise OEM ecosystems (Cisco, Juniper, Arista, Palo Alto, Dell, NetApp, HPE, etc.) and strong hybrid capabilities, with exposure to both on-premises and cloud environments.

Your Impact

The essential functions of this position include:

• Define end-state architecture vision, strategy, and go-to-market plans leveraging Plus services and OEM solutions.
• Utilize technical vision and strategy plans to productize service and product offerings, creating high-value solutions.
• Assist in designing and architecting solutions tailored to customer requirements. Facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
• Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies.
• Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions.
• Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery.
• Serve as a communication conduit from customer technical stakeholders to the internal engineering team.
• Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams.
• Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions.
• Plan and lead executive and technical briefings for customers and OEM partners. Co-present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements.
• Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs).
• Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW).
• Engage with customer operational and technical staff to measure progress on projects and identify new opportunities.

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

Required Experience:

• Bachelor's degree or Master’s degree in a technical or business discipline is preferred or equivalent relevant industry experience
• A minimum of 3 years of experience in a field-based services management position with a minimum of 5 direct staff is preferred.
• Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice.
• Experience in operations and project management.
• Proven ability to drive revenue and services growth through OEM-aligned solutions, not limited to advisory or consulting roles.
• Candidates should demonstrate multi-domain experience and familiarity with OEM or partner ecosystems, whether from a customer, partner, or provider environment
• 8 or more years of experience in designing or implementing complex networks, systems/storage solutions and ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers.
• Enterprise networking architecture experience with at least one of the following: Cisco, Arista, Juniper, or HPE Aruba
• Security architecture experience with Palo Alto Networks, Fortinet, Cisco Security, or Zscaler
• Data center infrastructure experience with Dell Technologies, HPE, Lenovo, Pure Storage, NetApp, VMware, or Nutanix
• Hybrid cloud architecture experience, with strong preference for Microsoft Azure (AWS knowledge a plus)
• Familiarity with Infrastructure-as-Code concepts (e.g., Terraform) and modern automation frameworks
• Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP 
• Broad exposure to a variety of technologies/concepts and management experience in a distributed environment
• Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills
• Strong leadership and interpersonal skills
• Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology
• Knowledgeable and able to facilitate pre-sales discussions acting as a liaison between cross functional team within customer organization and ePlus.
• Candidate will have a general understanding of design, plan, deployment and support of following: Network Infrastructure Solutions, Data center and Cloud, Storage, Security, Software Licensing, Managed Service support and engagement.

Preferred Experience:

• AI-ready infrastructure and high-performance networking exposure (e.g., NVIDIA ecosystem)
• Experience designing multi-architecture enterprise solutions across networking, security, data center, and cloud

Position Specifics

The initial base salary range for this position is expected to be between $160,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-MY1

#IND1

*Candidates must be geographically located in the King of Prussia, PA or in New Jersey (NJ) with the ability to work on-site up to three days per week.*

Overview

As the Principal Technologist, you will serve as a customer-oriented liaison between sales, pre-sales engineering and customer stakeholders. The position requires a strong understanding of how technology drives business outcomes and enables the development of strategies aligned to customer objectives The Principal Technologist will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs. You will lead a matrix cross- functional team of technology leaders in helping define customers’ business and technical vision and strategy. Candidates should have deep experience across leading enterprise OEM ecosystems (Cisco, Juniper, Arista, Palo Alto, Dell, NetApp, HPE, etc.) and strong hybrid capabilities, with exposure to both on-premises and cloud environments.

Your Impact

The essential functions of this position include:

• Define end-state architecture vision, strategy, and go-to-market plans leveraging Plus services and OEM solutions.
• Utilize technical vision and strategy plans to productize service and product offerings, creating high-value solutions.
• Assist in designing and architecting solutions tailored to customer requirements. Facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
• Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies.
• Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions.
• Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery.
• Serve as a communication conduit from customer technical stakeholders to the internal engineering team.
• Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams.
• Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions.
• Plan and lead executive and technical briefings for customers and OEM partners. Co-present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements.
• Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs).
• Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW).
• Engage with customer operational and technical staff to measure progress on projects and identify new opportunities.

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

Required Experience:

• Bachelor's degree or Master’s degree in a technical or business discipline is preferred or equivalent relevant industry experience
• A minimum of 3 years of experience in a field-based services management position with a minimum of 5 direct staff is preferred.
• Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice.
• Experience in operations and project management.
• Proven ability to drive revenue and services growth through OEM-aligned solutions, not limited to advisory or consulting roles.
• Candidates should demonstrate multi-domain experience and familiarity with OEM or partner ecosystems, whether from a customer, partner, or provider environment
• 8 or more years of experience in designing or implementing complex networks, systems/storage solutions and ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers.
• Enterprise networking architecture experience with at least one of the following: Cisco, Arista, Juniper, or HPE Aruba
• Security architecture experience with Palo Alto Networks, Fortinet, Cisco Security, or Zscaler
• Data center infrastructure experience with Dell Technologies, HPE, Lenovo, Pure Storage, NetApp, VMware, or Nutanix
• Hybrid cloud architecture experience, with strong preference for Microsoft Azure (AWS knowledge a plus)
• Familiarity with Infrastructure-as-Code concepts (e.g., Terraform) and modern automation frameworks
• Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP 
• Broad exposure to a variety of technologies/concepts and management experience in a distributed environment
• Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills
• Strong leadership and interpersonal skills
• Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology
• Knowledgeable and able to facilitate pre-sales discussions acting as a liaison between cross functional team within customer organization and ePlus.
• Candidate will have a general understanding of design, plan, deployment and support of following: Network Infrastructure Solutions, Data center and Cloud, Storage, Security, Software Licensing, Managed Service support and engagement.

Preferred Experience:

• AI-ready infrastructure and high-performance networking exposure (e.g., NVIDIA ecosystem)
• Experience designing multi-architecture enterprise solutions across networking, security, data center, and cloud

Position Specifics

The initial base salary range for this position is expected to be between $160,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-KB1

#IND1

**Candidates MUST BE geographically located in or near the Irvine, CA area with a willingness to travel up to 20%.** 

Overview

As a Client Services Executive (CSE), you will be responsible for working with executives at select accounts in positioning, developing, and selling large scale and/or multi-faceted services engagements.  Select client services engagements are business outcome focused services engagements utilizing the many services that ePlus and its partners can provide today.  The CSE will use a consultative approach in working with the customer and subject matter experts within ePlus to package services solutions that will help our customers  achieve their desired business outcomes.  The CSE develops and maintains relationships up to and including the CIO at these select customers.  The CSE should be seen as a trusted advisor and partner to the client, ePlus AE and services team.  

Your Impact

The CSE will be responsible for understanding the complex business and technology needs of a select number of customers in both positioning and developing customized solutions, and then advising the Services team on how to best deliver and manage the engagement.

The essential functions of this position include:

• Develop, design, facilitate, and guide multiple large scale services engagement initiatives at any given time
• Assist assigned AE’s with overall account planning as it relates to services opportunity development
• Assist account teams and local PSEs with collecting customer business and technical requirements and determining the best ePlus recommended solution 
• Lead efforts for demand generation to drive sales activity and promote ePlus service capabilities in assigned accounts
• Establish and maintain a trusted advisor relationship with our Select services clients. Gain an appropriate understanding of the client needs while also uncovering additional opportunities.
• Drive discussions to understand customer technology initiatives and current business challenges
• Deliver customer presentations to communicate ePlus lifecycle Services capabilities and how they apply to current and future initiatives
• Work with Services teams and National Practice Strategists to develop large scale and/or multi-faceted proposals and statements of work 
• Lead the sale of lifecycle services engagements with our clients
• Support regional account teams in their management of the relationships with our clients
• Work with the Services teams to build lifecycle services delivery teams comprised of ePlus resources, partners, and subcontractors to scale the business.
• Onboard and support ePlus and non-ePlus team members to our delivery methodologies and team culture
• Be a thought leader by staying abreast of technology and business trends through interactions and professional networking with other top thought leaders. Strategically advance offerings and provide insights to clients to assist them accelerate the growth of their business.
• Exceptional oral and written communication skills and experience required. Must be able to adjust style to match the audience whether internal, client technical or client executive. Proven experience articulating technical viewpoints to diverse audiences, including technical and business decision makers. High EQ sought.
• Highly motivated and self-managed individual that can balance multiple projects, support meetings, and achieve superior results.

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

• Bachelor’s degree in relevant field, or relevant experience
• Minimum 5+ years of customer IT leadership experience at the Director-level or above
• Experience working with Clients in providing Professional and/or Managed Services
• Experience in a professional services consulting role a plus
• Overall strong knowledge across multiple technologies and practices (DataCenter/Cloud, Networking, Security and Collaboration)
• Advanced presentation and communication skills
• Executive level documentation skills
• Team-oriented sales experience
• Able to work both independently and as a member of an agile team

Position Specifics

The initial base salary range for this position is expected to be between $120,000 and $180,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-MY1

#IND1

Overview

As the Principal Technologist, you will serve as a customer-oriented liaison between sales, pre-sales engineering and customer stakeholders. The position requires a strong understanding of how technology drives business outcomes and enables the development of strategies aligned to customer objectives The Principal Technologist will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs. You will lead a matrix cross- functional team of technology leaders in helping define customers’ business and technical vision and strategy. Candidates should have deep experience across leading enterprise OEM ecosystems (Cisco, Juniper, Arista, Palo Alto, Dell, NetApp, HPE, etc.) and strong hybrid capabilities, with exposure to both on-premises and cloud environments.

Your Impact

The essential functions of this position include:

• Define end-state architecture vision, strategy, and go-to-market plans leveraging Plus services and OEM solutions.
• Utilize technical vision and strategy plans to productize service and product offerings, creating high-value solutions.
• Assist in designing and architecting solutions tailored to customer requirements. Facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
• Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies.
• Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions.
• Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery.
• Serve as a communication conduit from customer technical stakeholders to the internal engineering team.
• Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams.
• Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions.
• Plan and lead executive and technical briefings for customers and OEM partners. Co-present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements.
• Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs).
• Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW).
• Engage with customer operational and technical staff to measure progress on projects and identify new opportunities.

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

Required Experience:

• Bachelor's degree or Master’s degree in a technical or business discipline is preferred or equivalent relevant industry experience
• A minimum of 3 years of experience in a field-based services management position with a minimum of 5 direct staff is preferred.
• Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice.
• Experience in operations and project management.
• Proven ability to drive revenue and services growth through OEM-aligned solutions, not limited to advisory or consulting roles.
• Candidates should demonstrate multi-domain experience and familiarity with OEM or partner ecosystems, whether from a customer, partner, or provider environment
• 8 or more years of experience in designing or implementing complex networks, systems/storage solutions and ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers.
• Enterprise networking architecture experience with at least one of the following: Cisco, Arista, Juniper, or HPE Aruba
• Security architecture experience with Palo Alto Networks, Fortinet, Cisco Security, or Zscaler
• Data center infrastructure experience with Dell Technologies, HPE, Lenovo, Pure Storage, NetApp, VMware, or Nutanix
• Hybrid cloud architecture experience, with strong preference for Microsoft Azure (AWS knowledge a plus)
• Familiarity with Infrastructure-as-Code concepts (e.g., Terraform) and modern automation frameworks
• Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP 
• Broad exposure to a variety of technologies/concepts and management experience in a distributed environment
• Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills
• Strong leadership and interpersonal skills
• Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology
• Knowledgeable and able to facilitate pre-sales discussions acting as a liaison between cross functional team within customer organization and ePlus.
• Candidate will have a general understanding of design, plan, deployment and support of following: Network Infrastructure Solutions, Data center and Cloud, Storage, Security, Software Licensing, Managed Service support and engagement.

Preferred Experience:

• AI-ready infrastructure and high-performance networking exposure (e.g., NVIDIA ecosystem)
• Experience designing multi-architecture enterprise solutions across networking, security, data center, and cloud

Position Specifics

The initial base salary range for this position is expected to be between $160,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-MY1

#IND1

Overview

As a Senior Solutions Architect (Collaboration), you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.  

Your Impact

The Senior Solutions Architect (Collaboration) provides senior-level Sales Engineering support through the creation of technical solutions that may consist of hardware and software products, professional consulting and engineering services, managed services and staffing. 

The essential functions of this position include:

• Meeting with customers to assess business needs and solution requirements
• Explanation of solution architectures via whiteboarding, presentations and client interaction
• Creation of complex product solution configurations and associated Bills of Materials (BOMs)
• Detailed scoping of professional services engagements and creation of Statements of Work (SOWs)
• Involvement with professional services projects and managed service onboarding processes
• Assisting with customer satisfaction issues, technical problems and case escalation as needed
• Maintaining relationships with manufacturer engineers to stay current on product capabilities and to collaborate on customer solutions as necessary
• Attend training and technical conferences to support ePlus partner relationships and to stay current on technology industry trends
• Maintaining key manufacturer certifications related to personal technical specializations as well as company partner requirements
• Serve as thought leader in areas of technical specialization, supporting and mentoring other engineers and account executives as needed

Qualifications

Job Knowledge/Skills:

• Professional demeanor with persistent customer service focus
• Excellent communication and presentation skills, both written and verbal
• Skill with consultative sales methods -- able to engage in active listening and meaningful lines of questioning to get client to identify areas of opportunity
• Ability to manage multiple priorities with numerous daily demands for your time 

Core technology knowledge: 

• IP networking, especially QoS
• Security fundamentals
• Modern application architectures
• Major operating system families – Windows, Linux or Unix
• Host virtualization – VMware vSphere, Microsoft Hyper-V or RedHat KVM
• Public cloud fundamentals – Amazon Web Services, Microsoft Azure or Google Cloud Platform 

Collaboration-specific knowledge – should be subject matter expert level in at least 3 of the following:

VOIP Calling, Collaboration/Meetings and Telepresence 

• VOIP Calling, Collaboration/Meetings and Telepresence
• Microsoft Teams Calling including Teams PBX, Calling Plan, Direct Routing via third-party UCaaS and CUCM integrations, Hosted Direct Routing and Operator Connect
• Cisco Webex Calling Multi-Tenant and Dedicated Instance
• Cisco Calling and Contact Center licensing EA’s and Subscriptions
• CUBE and or Session Border Controller (SBC)
• Cisco Premise-based Unified Collaboration Solutions
• Contact Center Solutions(Cloud and On-Prem)
• e911 solutions
• Audio Visual/Video Conferencing
• Zoom Phone, Zoom Meetings, Zoom Rooms including Zoom licensing

Education and Experience:

• Bachelor’s degree in related technology and 5+ years of experience providing pre-sales engineering support designing complex Collaboration solutions
• Multiple industry-recognized certifications, e.g., CCIE, VCP, CISSP, etc.

Position Specifics

The initial base salary range for this position is expected to be between $120,000 and $170,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Overview

*Hybrid remote opportunity for candidates located in or near the Bay Area. Candidates must be local to accommodate on-site customer meetings.*

As a Senior Collaboration Presales Architect (Cisco Webex / Unified Communications) at ePlus, you will serve as a hands-on technical leader responsible for the design and architecture of enterprise collaboration solutions. This role is pre-sales focused and highly customer-facing, supporting the sales process through technical discovery, solution design, and strategic guidance.

You will partner with account teams, senior architects, engineers, and consultants to translate client business and technical requirements into scalable, cloud-forward collaboration solutions and strategic roadmaps.

You will engage directly with customers’ IT and telecom teams to design hybrid and cloud-based collaboration environments, with a strong emphasis on migrations from legacy on-premises platforms supporting both voice and contact center initiatives.

This is a pre-sales role designed for architects who enjoy being deeply technical while acting as a trusted advisor throughout the solution lifecycle.

Your Impact

The essential functions of this position include:

Architecture & Solution Design

• Lead technical discovery sessions, workshops, and assessments to gather business and technical requirements
• Design multi-vendor voice, video, and collaboration solutions aligned to customer needs and strategic goals
• Develop high-level and detailed solution architectures, including hybrid and cloud migration strategies
• Create and present technical designs, diagrams, and recommendations to customer stakeholders
• Translate requirements into scalable, cost-effective solutions aligned with best practices
• Engineer collaboration solutions based on capacity planning, scalability, and functional requirements
• Perform detailed environmental assessments and provide clear, actionable technical recommendations

Collaboration Technologies

• Architect solutions across:
• Cisco Webex Calling (Multi-Tenant and Dedicated Instance)
• Cisco Unified Communications (CUCM) in migration and coexistence scenarios
• Zoom Phone
• Contact Center and enterprise video conferencing platforms
• Carrier-integrated voice solutions, including PSTN connectivity
• Design for complex PSTN connectivity, number porting, SBC configuration, E911, and survivability requirements
• Provide technical guidance to identify, isolate, and mitigate potential issues during solution design and validation
• Maintain awareness of competitive platforms including Cisco, Microsoft Teams and Zoom

Customer & Internal Engagement

• Serve as the primary technical advisor during the sales cycle for collaboration opportunities
• Partner with account executives and sales engineers to scope, position, and validate solutions
• Lead customer-facing presentations, whiteboarding sessions, and technical deep dives
• Support the development of Statements of Work (SOWs), Bill of Materials (BOMs), and solution estimates
• Collaborate with delivery teams to ensure smooth transition from design to implementation
• Work with telecom solution providers to validate PSTN connectivity, number porting feasibility, and solution design considerations

Vendor & Technology Leadership

• Engage with Cisco, Zoom, Poly and other technology partners for solution validation, design support, and roadmap alignment
• Stay current with collaboration technologies, product roadmaps, and industry best practices
• Maintain advanced technical certifications and pursue additional certifications as recommended 

Qualifications

Required Knowledge & Skills

• Strong understanding of cloud-based collaboration and telecommunications architectures
• Knowledge of typical service provider processes and systems, end-user requirements, and the Software as a Service (SaaS) business model
• Experience with:
• SBCs, PSTN connectivity, and carrier integrations
• E911, high availability, and survivability design
• Premise-to-cloud migrations, including third-party application integration
• Strong analytical and troubleshooting skills, with the ability to identify risks and validate solution designs
• Ability to lead customer discussions and translate business requirements into technical solutions
• Strong presentation, whiteboarding, and communication skills
• Energetic and self-motivated, with a positive, collaborative approach to building customer confidence while driving continuous improvements to processes and tools
• Professional, customer-focused demeanor with excellent verbal and written communication skills

Technology Experience

Candidates must be fully capable of designing solutions using two or more of the following:

• Cisco Webex Calling (Multi-Tenant and Dedicated Instance)
• Cisco Unified Communications Manager (CUCM) in hybrid or migration scenarios
• Contact Center solutions (Cisco, Five9, Genesys, Zoom)
• Enterprise video conferencing platforms (Cisco, Logitech, Neat, Poly, Zoom, etc.)

Nice to Have:

• Microsoft Teams Calling (Teams PBX, Direct Routing, Operator Connect, etc.)
• Zoom Phone and conferencing solutions

Education & Experience

• 7+ years of hands-on IT experience
• 4+ years in a senior engineering, consultant, or architect-level role
• Bachelor’s degree preferred (or equivalent experience)
• Industry-recognized certifications strongly preferred, with an expectation to obtain and maintain relevant credentials:
• Cisco Collaboration certifications (CCNP Collaboration, Cisco Certified Specialist, CCIE, etc.)
• Microsoft certifications (nice to have)

Position Specifics

The base salary range for this position at commencement of employment is expected to be between $120,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-KB1

#IND1

Overview

As a Presales Consultant you will be responsible for planning and designing Enterprise Networking and Security infrastructures for our clients. You will be a key contributor in the pre-sales process, assisting the regional sales team in evaluating customers’ needs, and developing solutions from concept to implementation. 
  
From strategy to fulfillment to managed services, our engineering centric solutions enable our clients to realize what it means for technology to do more. 

Your Impact

The essential functions of this position include but are not limited to the following:

• Provide technical expertise/credibility to account team on designated focus area
• Conduct customer presentations on ePlus ‘value proposition’ and technical solution set and focus areas
• Assist sales account managers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
• Assist sales account managers with project management for presales engagements
• Complete technical sections for RFP/RFI/RFQ responses
• Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
• Develop solution architecture and detailed line item configurations/bills of materials (BOMs)
• Develop solution proposal and/or presentation of recommended solution
• Assist with technical scoping/review for Statement of Works (SOW).
• Function as liaison to end-user customer technical staff regarding solution and implementation specifics
• Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
• Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
• As appropriate, assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution, or its implementation and deployment.  As needed, assist in developing ‘get well’ plan
• Complete training per development plan and maintain certifications in accordance with focus area
• Meet with key vendors to stay current on products and technologies

Qualifications

Experience/Skills:

• 7+ years of hands-on experience in IT
• 3+ years of experience performing as Presales Consultant or Systems Engineer
• Multiple industry-recognized Certifications. i.e. CCNP, CCDP, JNCIS, JNCIP, PNCSA, PCNSE, VCP
• Strong Enterprise networking experience with vendors such as Cisco, HPE/Juniper
• Strong Enterprise security experience with vendors such as Cisco, PaloAlto, Fortinet
• Excellent customer service skills, both in-person and over the phone/video conference
• Excellent presentation, written communication, and documentation skills
• Strong business requirement understanding including costing, P&L and pricing strategies
• Strong attention-to-detail
• Ability to think on your feet and come up with solutions quickly
• Ability to learn new technologies quickly

Highly desirable – two or more from the following:

• Wi-Fi experience – Aruba, Cisco, MIST
• Compute & Hyper convergence – HPE, Dell, Nutanix
• Ultra-Low Latency (ULL) experience –Arista
• SD-WAN experience – Cisco (Viptela), HPE (SilverPeak), VMWare (VeloCloud)
• Collaboration experience – Cisco Collab, Webex calling
• DevOps and automation experience – Ansible, Chef, Puppet, Python, CICD
• Service Provider experience – MPLS, VPLS
• Cloud experience – AWS, Azure
• Storage experience – NetApp, Pure
• Virtualization – VMWare

#LI-DY1

#IND1

Overview

As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.

Your Impact

The essential functions of this position include:

• Provide technical expertise to sales teams and customers on designated solution focus area

• Establish credibility and trusted advisor status with ePlus’ sales team and customers

• Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas

• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development

• Complete and author technical sections for RFP/RFI/RFQ responses

• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution

• Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)

• Develop and finalize solution proposal and/or presentation of recommended solutions

• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions (i.e. Cisco/Sourcefire, Lancope, Palo Alto, McAfee, Splunk, Imperva, Check Point, FireEye, Gigamon)

• Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics

• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams

• Assist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution set

• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant

• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution

• Assist in developing a get well plan, as appropriate

• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment

• Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area

• Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.

• Propose ideas and solutions to help improve functional areas

• Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.

• Participate in weekly pre sales engineering conference calls

• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis

• Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion

• Conduct ePlus branded lunch and learns with customers and identify sales opportunities, as requested by management

Qualifications

• Certifications in applicable technology preferred

• College degree or applicable work experience

• Two or more years of experience in designing or implementing complex network or systems/storage solutions

• Three or more years of experience in providing pre-sales engineering support

• Network engineering or systems/storage engineering, preferably with one or more of: Cisco, HP, NetApp, VMware, Symantec, Microsoft

• Pre-sales support

• Excellent oral, written and presentation skills 

• Strong attention-to-detail

Position Specifics

The base salary range for this position at commencement of employment is expected to be between $120,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Overview

Candidates MUST BE geographically located in or near Irvine, California, with a willingness to work on-site in our Irvine office two days per week.

As a Solutions Architect (Enterprise Networking), you will function as the technical lead for ePlus for targeted, key solution sets. You will be a key contributor in the pre-sales process, assisting the regional sales team in evaluating customers’ needs, and developing solutions from concept to implementation. 

Your Impact

The essential functions of this position include:

• Provide technical expertise/credibility to account team on designated focus area
• Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas 
• Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development
• Assist sales account managers with project management for complex presales engagements
• Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
• Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s) 
• Develop solution architecture and detailed line-item configurations/bills of material (BOMs)
• Develop proposal and/or presentation of recommended solutions
• Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts
• Function as liaison to end-user customer technical staff regarding solution and implementation specifics
• Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
• Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
• Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
• Conduct knowledge transfer with SAT members around solution updates, implementation lessons learned, etc., as relevant
• Assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution & its implementation or deployment, as needed
• Assist in developing customer get-well plan, if applicable
• Assist sales and services management in identifying candidate solution areas for ePlus development or investment
• Complete training, per development plan, and maintain certifications in accordance with focus area
• Assist Services Director with helping improve procedures and functions
• Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc.
• Participate in weekly SAT planning conference calls
• Complete administrative tasks (expenses, time reporting) in a timely fashion

Qualifications

• Business or Technical degree or applicable work experience required
• 5+ years of experience in designing or implementing complex network solutions
• 5+ years of experience in providing pre-sales engineering support
• 5+ years of L2/L3 networking design and implementation experience with a focus on Data Center, Campus, and WIFI solutions
• Recent experience in leaf-spine architecture design
• Expert knowledge in the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, OSPF, BGP, eBGP, VxLAN, EVPN, Multicast, Spanning Tree, QoS
• Certifications in applicable technology Cisco, Juniper, or Arista greatly preferred
• Network engineering experience with one or more of manufacturers: Cisco, HP, NetApp, VMware, Symantec, Microsoft
• Excellent written communications skills
• Strong attention-to-detail
• Excellent oral presentation skills

Positions Specifics

The initial base salary range for this position is expected to be between $110,000 and $150,000 annually. 

The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-KB1

#IND1

Overview

*Candidates MUST BE geographically located within the Northeast region of the United States (Preferred Location: Boston, MA)*

The ePlus Service Provider Group (SPG) is seeking a highly skilled and motivated Solutions Architect to join our dynamic team, supporting telecommunications customers across the Northeast. This individual will serve as a trusted technical advisor to service providers, including telcos, cable operators, consortiums, electrical cooperatives, and municipalities. The ideal candidate will possess deep technical expertise in high-end routing and optical networking, with a strong focus on next-generation MPLS and optical transport architectures.

Key technologies include Segment Routing (SR-MPLS), Ethernet VPN (EVPN), Dense Wavelength Division Multiplexing (DWDM), and Reconfigurable Optical Add-Drop Multiplexers (ROADMs).

The Solutions Architect - Service Provider will be 1:1 aligned with a dedicated Account Executive, working together to engage customers, assess their current network environments, and define future-state designs. Responsibilities include customer presentations, onsite whiteboarding sessions, Original Equipment Manufacturer (OEM) and platform selection, BOM creation, and drafting Statements of Work (SOWs) for professional services engagements.

This is a high-impact, customer-facing pre-sales role that blends deep technical guidance with strategic engagement to support and close complex, high-value business opportunities.

Your Impact

The essential functions of this position include:

• Provide technical expertise/credibility to account team on designated focus area
  

• Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas 
  

• Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development
  

• Assist sales account managers with project management for complex presales engagements
  

• Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
  

• Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s) 
  

• Develop solution architecture and detailed line-item configurations/bills of material (BOMs)
  

• Develop proposal and/or presentation of recommended solutions
  

• Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts

• Function as liaison to end-user customer technical staff regarding solution and implementation specifics
  

• Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
  

• Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
  

• Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
  

• Conduct knowledge transfer with team members around solution updates, implementation lessons learned, etc., as relevant
  

• Assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution & its implementation or deployment, as needed
  

• Assist in developing customer get-well plan, if applicable
  

• Assist sales and services management in identifying candidate solution areas for ePlus development or investment
  

• Complete training, per development plan, and maintain certifications in accordance with focus area
  

• Assist Services Director with helping improve procedures and functions
  

• Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc.

• Participate in weekly team planning conference calls
  

• Complete administrative tasks (expenses, time reporting) in a timely fashion
  

• Travel up to 50% may be required

Qualifications

Technical Expertise:

• Extensive hands-on experience with one or more of the following high-end routing platforms (or other OEM equivalent), including:
  • Cisco ASR 9000 / 1000 Series, NCS 5500 Series
  • Juniper MX, PTX, and ACX Series
  • Nokia 7750 SR, 7950 XRS, and 7250 IXR Series
  • Ciena SAOS platforms
• Strong background in optical networking technologies, specifically:
  • DWDM (Dense Wavelength Division Multiplexing)
  • OTN (Optical Transport Network)
  • ROADMs (Reconfigurable Optical Add-Drop Multiplexers)

• Deep protocol-level knowledge, including:
  • BGP, MPLS, IS-IS, OSPF, and EVPN
  • Proven ability to integrate routing and optical technologies into cohesive network solutions
  • Practical experience designing and deploying large-scale networks for service providers

Solid pre-sales engineering background, with responsibilities such as:

• Direct involvement in OEM and platform selection
• Demonstrated success in developing Statements of Work (SOWs) for services engagements
• Experience in 1:1 alignment with an Account Executive to drive strategic customer engagements

Professional Experience:

• Technical proposal development
• Solution presentations and product demonstrations
• Response to RFPs/RFIs
• Minimum 5+ years in telecommunications or service provider engineering roles
• College degree or applicable work experience
• Certifications in applicable technology preferred
• Excellent written communications skills
• Strong attention-to-detail
• Excellent oral presentation skills

Positions Specifics

The initial base salary range for this position is expected to be between $110,000 and $150,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-DY1

#IND1

Overview

We are seeking an elite Solutions Architect to lead the end-to-end design, sizing, and deployment of NVIDIA AI Factory-aligned infrastructure. In this highly technical, customer-facing role you will translate complex AI and machine learning workload requirements into fully engineered infrastructure solutions spanning colocation facilities, GPU compute, high-performance networking, parallel storage, and the complete NVIDIA AI software stack.

You will serve as a trusted technical advisor to enterprise and hyperscale customers, partnering with sales, product, and engineering teams to win and deliver transformational AI infrastructure programs. Your expertise will directly shape how organizations build and operate production AI Factories capable of training frontier models, running large-scale inference fleets, and accelerating data science pipelines at scale.

Your Impact

Solution Design & Architecture

• Lead discovery workshops to capture AI/ML workload requirements, including model training scale, inference SLAs, data pipeline throughput, and multi-tenancy needs.
• Architect full-stack AI Factory solutions aligned to NVIDIA reference architectures, integrating colocation, GPU compute, networking, storage, and software layers.
• Develop detailed Bills of Materials (BOMs), rack elevation diagrams, network topology drawings, and power/cooling budgets for customer proposals.
• Define GPU cluster architectures using NVIDIA DGX, HGX, and MGX systems with B200, B300, and GB300 Blackwell SXM and NVLink-Switch configurations.
• Design RTX PRO 6000 Blackwell Server Edition deployments for inference-optimized and enterprise AI workloads.
• Conduct workload sizing and TCO/ROI modeling to validate infrastructure dimensioning for training, finetuning, and inference at scale.

Colocation & Facility Planning

• Specify colocation requirements including critical power load (MW-scale), UPS and generator configurations, and PUE targets.
• Design high-density GPU deployments utilizing air-cooled, direct liquid cooling (DLC), and rear-door heat exchanger configurations.
• Define meet-me room (MMR) and cross-connect requirements; specify carrier-neutral telecom diversity strategies.
• Engage colocation providers and data center operators to validate capacity availability and negotiate technical SLAs.
• Coordinate with facilities and MEP engineers to validate power infrastructure from utility feed through PDU to rack level.

GPU Compute Infrastructure

• Architect multi-node GPU clusters optimized for large language model (LLM) pre-training, fine-tuning, and reinforcement learning from human feedback (RLHF).
• Size and configure DGX SuperPOD, HGX H/B-series, and MGX modular systems based on model parameter count, dataset size, and iteration timelines.
• Define server firmware, BIOS, BMC, and DGXOS baselines for production GPU infrastructure.
• Establish GPU health monitoring, RAS (Reliability, Availability, Serviceability) policies, and lifecycle management procedures.

High-Performance Networking

• Design backend GPU fabric networks using NVIDIA Quantum InfiniBand (NDR 400Gb/s and HDR 200Gb/s) for distributed training traffic.
• Architect Spectrum-X Ethernet-based AI networking solutions for inference clusters requiring highbandwidth, low-latency connectivity.
• Specify ConnectX-8/7 HCA deployments and configure RDMA over Converged Ethernet (RoCEv2) or InfiniBand transport for NCCL collective operations.
• Integrate BlueField-3 DPUs for GPU-accelerated network functions, storage offload, zero-trust security isolation, and bare-metal provisioning.
• Design leaf-spine and fat-tree topologies for non-blocking bisectional bandwidth in GPU training clusters.
• Define Quality of Service (QoS) policies separating storage, compute fabric, and management plane traffic.

Parallel Storage Architecture

• Design high-performance parallel file system solutions using VAST Data, Hammerspace, and Pure Storage FlashBlade//E for AI training and checkpoint storage.
• Size storage capacity, IOPS, and throughput based on dataset characteristics, checkpoint frequency, and concurrent reader/writer counts.
• Architect multi-tier storage hierarchies: hot NVMe flash (VAST/FlashBlade) for active datasets, warm object storage for model archives, and cold tape/cloud for long-term retention.
• Configure VAST Data Universal Storage for disaggregated storage with NFS, S3, and POSIX access; tune for large sequential read performance.
• Deploy Hammerspace Global Data Environment for distributed data management and NFS-over-RDMA acceleration across geographically dispersed GPU clusters.
• Define data pipeline architectures ingesting from cloud object stores (S3, GCS, ABS) to local flash for GPUlocal data loading without I/O bottlenecks.

AI Software Stack & Orchestration

• Deploy and configure NVIDIA AI Enterprise (NVAIE) software stack including NVIDIA GPU Operator, NIM microservices, and RAPIDS accelerated data science libraries.
• Architect inference serving infrastructure using NVIDIA NIM (NVIDIA Inference Microservices) for optimized LLM and vision model deployment with autoscaling.
• Implement NVIDIA Dynamo for distributed inference and disaggregated serving of large-scale generative AI models.
• Configure and optimize CUDA toolkit, cuDNN, NCCL communication libraries, and custom kernel environments for training workloads.
• Deploy Base Command Manager and DGXOS for cluster lifecycle management, node provisioning, health dashboards, and job scheduling integration.
• Integrate NVIDIA Mission Control for AI Factory operations, observability, and multi-cluster fleet management.
• Design and deploy Kubernetes-based AI platforms using NVIDIA GPU Operator, integrating with Run:ai for dynamic GPU resource scheduling and multi-tenant workload isolation.
• Configure SLURM workload manager for traditional HPC-style job scheduling on bare-metal GPU clusters, including preemption policies, fair-share scheduling, and burst-to-cloud integration.
• Establish MLOps toolchain integrations with popular frameworks (PyTorch, JAX, TensorFlow) and experiment tracking platforms (MLflow, Weights & Biases).

Customer Engagement & Delivery

• Serve as primary technical point of contact throughout the pre-sales and delivery lifecycle, from initial discovery through post-deployment optimization.
• Produce and present architecture design documents, technical proposals, and executive-level briefings to CTO/CIO and VP-level stakeholders.
• Lead proof-of-concept (POC) and pilot deployments, including benchmark design, execution, and results analysis.
• Collaborate with procurement, logistics, and deployment teams to ensure on-time delivery of complex infrastructure programs.
• Provide post-deployment hypercare support, performance tuning, and capacity planning advisory services.
• Contribute to internal knowledge bases, solution playbooks, and reference architectures for repeatable AI Factory deployments.

Technology Stack

Candidates must demonstrate deep, hands-on expertise across the following technology domains:

Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or a related technical discipline; Master's degree preferred.
• 8+ years of solutions architecture, systems engineering, or technical pre-sales experience, with at least 4 years focused on GPU infrastructure or HPC environments.
• Proven track record designing and deploying NVIDIA DGX or HGX-based GPU clusters in production AI/ML environments.
• Deep understanding of distributed deep learning concepts: tensor parallelism, pipeline parallelism, data parallelism, gradient checkpointing, and mixed-precision training.
• Hands-on experience with InfiniBand or high-speed Ethernet fabric design, RDMA configuration, and collective communication tuning (NCCL, MPI).
• Direct experience sizing and deploying parallel storage systems (VAST, Hammerspace, or Lustre/WEKA/GPFS) for AI training workloads.
• Strong working knowledge of Kubernetes, GPU Operator, and at least one GPU workload scheduler (Run:ai or SLURM).
• Experience with Linux system administration, CUDA development environment configuration, and GPU driver/firmware management.
• Demonstrated ability to create compelling technical proposals, architecture diagrams (Visio/Lucidchart/draw.io), and BOM-level documentation.
• Exceptional communication skills with proven ability to present to both deep technical audiences and Clevel executives.

Preferred Qualifications:

• NVIDIA-certified professional credentials (DCA-Core, NCP-DS, or equivalent).
• Experience with NVIDIA Base Command Platform or Mission Control for multi-cluster AI Factory operations.
• Familiarity with sovereign AI, government cloud, or regulated industry AI infrastructure requirements.
• Experience integrating AI Factory infrastructure with public cloud (AWS, Azure, GCP) for hybrid and burstto-cloud architectures.
• Background in MLOps, LLMOps, or platform engineering for production AI model lifecycle management.
• Prior experience with colocation data center procurement, RFP development, and SLA negotiation.
• Contributions to open-source AI infrastructure projects or published technical content (blogs, whitepapers, conference presentations).
• Active participation in the NVIDIA Partner Network (NPN) ecosystem or prior experience at an NVIDIA Elite Solution Provider.

Core Competencies

Position Specifics

The initial base salary range for this position is expected to be between $170,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-DY1

#IND1

Overview

*Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two to three days per week.*

As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.  

Your Impact

The essential functions of this position include:

• Provide technical expertise to sales teams and customers across multiple technology towers
• Establish credibility and trusted advisor status with ePlus’ sales team and customers
• Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP/RFI/RFQ responses
• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
• Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)
• Develop and finalize solution proposal and/or presentation of recommended solutions
• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions.
• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc.
• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
• Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
• Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
• Propose ideas and solutions to help improve functional areas
• Participate in weekly pre sales engineering conference calls
• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
• Conduct ePlus branded lunch and learns with customers and identify sales opportunities.
• Core technology competency should include some combination of Networking, Security, Data Center, AI

Qualifications

• College degree or applicable work experience
• 5+ years of experience in designing or implementing complex network, security, and/or systems/storage solutions
• 5+ years of experience in providing pre-sales engineering support
• Current Certifications from OEMs such as: Cisco, HPE, Juniper, Dell, VMWare, Palo Alto
• Excellent oral, written and presentation skills 
• Strong attention-to-detail

Position Specifics

The initial base salary range for this position is expected to be between $120,000 and $170,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-KB1

#IND1