Overview

*Candidates must be located in or near the New York City metro area*

As an Audio Visual (AV) Technician, you will provide user support and customer service on company supported Audio Visual equipment, applications and platforms. Troubleshoot problems, report on usage, usability and advise on the appropriate action, managing each request until completion. 

Your Impact

• Demonstrate a solid understanding of audio and video theory, including the use of test equipment to ensure fully functional systems.
• Maintain current knowledge of vendor technologies and product offerings.
• Perform cable pulling and termination for audio, video, control, and network systems with proficiency.
• Apply basic construction and electrical concepts effectively in AV installations.
• Operate hand and power tools safely and efficiently.
• Thrive in a fast-paced, dynamic environment while maintaining high-quality standards.
• Exhibit initiative and a results-driven mindset, balancing quality with timely execution.
• Communicate effectively with coworkers, clients, vendors, and management, presenting a professional and positive image.
• Work independently and collaboratively, managing diverse technical situations and customer needs.
• Lead projects and guide team members to successful outcomes.
• Bring a forward-thinking, innovative, and enthusiastic approach to team collaboration.
• Interface confidently with internal and external stakeholders using a solutions-oriented mindset.
• Possess strong verbal and written communication skills, with a customer-focused attitude.
• Deliver excellent customer service across all interactions.

Qualifications

• High School Diploma
• 7+ years of Audio/Visual installation technical experience
• Familiarity with product lines including Cisco, Zoom, Microsoft Teams, Extron, Sharp, Polycom, Shure, QSYS etc.
• Experience with configuration & installation of audio visual systems
• Proficient with various A/V terminations including RGB/RG6/Cat5/Compression/Solder etc.
• Must be competent with running a project and leading physical installations of the project from start to finish by specific deadlines
• Strong grasp of Audio & Video, equipment functionality, control, and some programming a plus
• Basic IP configuration of A/V Devices (i.e. Cisco Video Endpoints, Creston, QSYS)
• Knowledge of basic construction concepts, basic power and electrical concepts
• Light construction knowledge (hanging equipment in ceilings and/or walls)
• Ability to safely use hand and power tools in a safe and efficient manner
• Hands-on experience in the design, implementation, and maintenance of AV systems, including:
  • Advanced understanding of signal flow, wiring standards, and structural building requirements.
  • Familiarity with AV signaling standards and video signal types (HDMI, DVI, VGA, Component, Composite).
  • Knowledge of aspect ratios, display types, and their applications.
  • Understanding of audio signal types (balanced/unbalanced line level, microphone, 70v/8ohm speaker).
  • Proficiency with connectors such as HDMI, DB15 (VGA), BNC, RCA, XLR, ¼” TRS, Phoenix, RJ45.
  • Expertise in rack building, wiring methods, power management, and cooling systems.
  • Advanced audio skills including DSP programming (multi-vendor) and room tuning.
  • Industry-standard AV equipment mounting techniques.
  • Experience with Crestron room control systems and Cisco interoperability.
  • Familiarity with Crestron programming (preferred).
  • Configuration and usage of collaborative video endpoints (Cisco, Zoom, Microsoft Teams).
  • Understanding of unified communications infrastructure and Cisco collaboration systems provisioning.
  • Knowledge of digital signage hardware and delivery methodologies.
• Comfortable with interacting with users, understanding user’s needs and managing expectations – excellent oral and written communication skills required
• Willingness to travel around 75% as needed to support installations, service calls, and project deployments.

Position Specifics

The initial base salary range for this position is expected to be between $33.65 and $45.67 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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Overview

*Hybrid remote opportunity - candidates MUST be geographically located within the NYC region.

If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in driving technology solutions that transform businesses. You will engage with clients across diverse industries, utilizing innovative solutions to solve complex challenges. Additionally, you will have the opportunity to sell a diverse portfolio of services and products from leading technology vendors, Original Equipment Manufacturers (OEMs) and enterprise solutions providers.

Overview

If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive supporting our Public Sector (State, Local Government, and Education) customers across New York City and the surrounding areas. You will engage public agencies and educational institutions, utilizing innovative IT solutions to solve complex challenges in the SLED market.
You will have the opportunity to sell a diverse portfolio of services and products from leading technology vendors, OEMs, and enterprise solutions providers.

Overview

*Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two to three days per week.*

As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.  

Your Impact

The essential functions of this position include:

• Provide technical expertise to sales teams and customers across multiple technology towers
• Establish credibility and trusted advisor status with ePlus’ sales team and customers
• Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP/RFI/RFQ responses
• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
• Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)
• Develop and finalize solution proposal and/or presentation of recommended solutions
• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions.
• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc.
• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
• Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
• Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
• Propose ideas and solutions to help improve functional areas
• Participate in weekly pre sales engineering conference calls
• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
• Conduct ePlus branded lunch and learns with customers and identify sales opportunities.
• Core technology competency should include some combination of Networking, Security, Data Center, AI

Qualifications

• College degree or applicable work experience
• 5+ years of experience in designing or implementing complex network, security, and/or systems/storage solutions
• 5+ years of experience in providing pre-sales engineering support
• Current Certifications from OEMs such as: Cisco, HPE, Juniper, Dell, VMWare, Palo Alto
• Excellent oral, written and presentation skills 
• Strong attention-to-detail

Position Specifics

The initial base salary range for this position is expected to be between $120,000 and $170,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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Overview

 As a Business Development Executive for the Staffing Sales team, you will manage high-level business development and growth of Support Services/Strategic Technology sales. You will serve as an overlay resource within an assigned territory. In this role, you will work with existing customers to drive staffing solutions and contribute to the continued growth and success of ePlus. 

Your Impact

The essential functions of this position include:

• Serve as the primary territory liaison responsible for driving objectively measured incremental growth of ePlus Support Services
• Assist management in overseeing, training, assisting and development of the Staffing Sales team
• Work with the field sales organization to assist with training and skills development for selling of Support Services
• Lead efforts for Support Services demand generation campaigns, working with the field sales organization.
• Drive and push various strategies to drive staffing sales initiatives to the Staffing Sales team and assigned territories
• Collaborate with existing ePlus field sales and services leadership to analyze and prioritize selling activity within existing accounts that will drive efficient sales growth of Support Services
• Develop joint marketing plans to recommend tactics and assist the field with regularly scheduled demand generation activities within assigned territory
• Manage ongoing training and development of supported sales and SE staff relative to Support Services
• Deliver accurate forecasting of Support Services for assigned regions
• Meet or exceed financial targets for Support Services sales
• Collaborate with peers across markets to share best practices and develop a consistent approach for position which yields optimal results for ePlus
• Drive new sales outside of ePlus’ existing customer base
• Target dormant accounts to revive and drive new sales
• Work with the Support team to qualify all relevant opportunities
• Follow ePlus’ performance review process to promote communication, provide useful feedback about job performance and contribute to an employee’s professional development

Why ePlus?

At ePlus, we empower businesses with cutting-edge technology solutions that drive real impact. You'll be part of a high-performing team that helps organizations harness technology to navigate their digital transformation journey and achieve the business outcomes they seek. Here’s what sets us apart: 

• Industry Leadership – We are a trusted technology partner with deep expertise in cloud, security, data center, AI, and digital infrastructure solutions. 
• Cutting-Edge Solutions – We have developed and provide a robust portfolio of IT solutions and services backed by strategic partnerships with top technology providers. 
• Longevity and Market Resilience – We are one of only 11% of Nasdaq listed companies to be in business for more than 30 years. We have demonstrated strong financial health and profitability over the decades, with consistent revenue growth and robust financial performance. 
• Career Growth – We offer access to continuous learning and internal mobility opportunities. 
• Supportive Culture – We’re proud to say that we are all part of one collaborative team that values innovation, integrity, diversity and long-term client success.  

Qualifications

• Bachelor’s degree preferred
• Minimum of 7 years of experience in Staffing Service solutions with significant business development responsibilities
• Proven success selling staffing solutions
• IT Staffing or Recruiting experience is desired
• Knowledge and experience selling staffing based / support services
• Deep understanding of the on-going industry market to position as a thought leader and trusted advisor
• Excellent communication, presentation, problem-solving and time management skills
• Ability to work well in matrix-managed environment
• Proven ability to leverage subject matter experts to further the sales process
• Able to work independently
• Willingness to travel to assigned territory

Position Specifics

The initial base salary range for this position is expected to be between $85,000 and $110,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.