*Candidates must be geographically located in the King of Prussia, PA or in New Jersey (NJ) with the ability to work on-site up to three days per week.*

Overview

As the Principal Technologist, you will serve as a customer-oriented liaison between sales, pre-sales engineering and customer stakeholders. The position requires a strong understanding of how technology drives business outcomes and enables the development of strategies aligned to customer objectives The Principal Technologist will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs. You will lead a matrix cross- functional team of technology leaders in helping define customers’ business and technical vision and strategy. Candidates should have deep experience across leading enterprise OEM ecosystems (Cisco, Juniper, Arista, Palo Alto, Dell, NetApp, HPE, etc.) and strong hybrid capabilities, with exposure to both on-premises and cloud environments.

Your Impact

The essential functions of this position include:

• Define end-state architecture vision, strategy, and go-to-market plans leveraging Plus services and OEM solutions.
• Utilize technical vision and strategy plans to productize service and product offerings, creating high-value solutions.
• Assist in designing and architecting solutions tailored to customer requirements. Facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
• Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies.
• Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions.
• Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery.
• Serve as a communication conduit from customer technical stakeholders to the internal engineering team.
• Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams.
• Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions.
• Plan and lead executive and technical briefings for customers and OEM partners. Co-present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements.
• Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs).
• Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW).
• Engage with customer operational and technical staff to measure progress on projects and identify new opportunities.

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

Required Experience:

• Bachelor's degree or Master’s degree in a technical or business discipline is preferred or equivalent relevant industry experience
• A minimum of 3 years of experience in a field-based services management position with a minimum of 5 direct staff is preferred.
• Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice.
• Experience in operations and project management.
• Proven ability to drive revenue and services growth through OEM-aligned solutions, not limited to advisory or consulting roles.
• Candidates should demonstrate multi-domain experience and familiarity with OEM or partner ecosystems, whether from a customer, partner, or provider environment
• 8 or more years of experience in designing or implementing complex networks, systems/storage solutions and ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers.
• Enterprise networking architecture experience with at least one of the following: Cisco, Arista, Juniper, or HPE Aruba
• Security architecture experience with Palo Alto Networks, Fortinet, Cisco Security, or Zscaler
• Data center infrastructure experience with Dell Technologies, HPE, Lenovo, Pure Storage, NetApp, VMware, or Nutanix
• Hybrid cloud architecture experience, with strong preference for Microsoft Azure (AWS knowledge a plus)
• Familiarity with Infrastructure-as-Code concepts (e.g., Terraform) and modern automation frameworks
• Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP 
• Broad exposure to a variety of technologies/concepts and management experience in a distributed environment
• Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills
• Strong leadership and interpersonal skills
• Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology
• Knowledgeable and able to facilitate pre-sales discussions acting as a liaison between cross functional team within customer organization and ePlus.
• Candidate will have a general understanding of design, plan, deployment and support of following: Network Infrastructure Solutions, Data center and Cloud, Storage, Security, Software Licensing, Managed Service support and engagement.

Preferred Experience:

• AI-ready infrastructure and high-performance networking exposure (e.g., NVIDIA ecosystem)
• Experience designing multi-architecture enterprise solutions across networking, security, data center, and cloud

Position Specifics

The initial base salary range for this position is expected to be between $160,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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Overview

Hybrid Remote - Candidates must be geographically located in or near King of Prussia, Pennsylvania with a willingness to travel up to 20% to customer sites in NYC, Upstate New York, and throughout New England. Candidates MUST HAVE reliable transportation. 

*This is a delivery / implementation / post-sales role.*

As a Lead Technical Delivery Architect (Networking / Security), you will be responsible for leading and mentoring a team of engineers that will plan, design, and implement enterprise IT solutions for our clients.

Your Impact

The essential functions of this position include: 

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions
• Engage various manufacturers and their engineering resources for design assistance and lab access
• Research, design and develop repeatable solutions for customer IT needs
• Assist in building and hiring professional services team, within assigned region
• Work with the Services Director to set training goals for each member of team
• Manage technical development and team satisfaction of employees
• Manage monthly internal training workshops for employees
• Provide input to the Services Director on employee reviews
• Assist the Services Director with resource management
• Build and maintain manufacturer/vendor relationships
• Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects
• Manage Quality Assurance (QA) of all projects within region
• Meet with key vendors to stay current on products and technologies
• Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX
• Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
• Pursue ongoing education and relevant certifications that enhance the Lead Technical Architect role
• Be available to meet customer IT needs and serve the Customer to ePlus’ standards

Qualifications

• 15+ years of hands-on experience in IT
• 5+ years of experience performing a Consultant or Architect role
• 4-year college degree or equivalent experience
• Network technologies - LAN, WAN, wireless, and security experience
• Cisco (plus Meraki), Palo Alto, and Fortinet experience
• Recent Cisco ACI, Nexus Data Broker/Dashboard, and DNAC experience
• Strong firewall experience with PA Prisma, PA Prisma Cloud, and/or Fortinet SD-WAN
• Outstanding soft skills and the ability to have difficult conversations both internal & with clients
• Excellent customer service skills, both in-person and over the phone
• Excellent presentation, communication and documentation skills.
• Strong documentation skills
• Strong business understanding including costing, P&L and pricing strategies
• Ability to think on your feet and come up with solutions quickly

Highly Desired Experience / Skills:

• Juniper, Aruba, and Fortinet wireless experience
• Current CCIE Network

Position Specifics

The initial base salary range for this position is expected to be between $150,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. 

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Overview

*Hybrid remote opportunity - candidates MUST be geographically located in the Philadelphia, PA area.

If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in driving technology solutions that transform businesses. You will engage with clients across diverse industries, utilizing innovative solutions to solve complex challenges. Additionally, you will have the opportunity to sell a diverse portfolio of services and products from leading technology vendors, Original Equipment Manufacturers (OEMs) and enterprise solutions providers.

Overview

As a Senior Network Architect (Delivery), you will play a critical role in planning, designing, implementing, and testing enterprise network infrastructures for our clients. You’ll collaborate closely with architects, engineers, and consultants to understand client needs and deliver cutting-edge, sustainable IT network and security solutions. 

Your Impact

In this role, you will provide senior-level Delivery Engineering expertise, serve as an escalation point for complex issues, and you will be responsible for designing, implementing, and supporting multi-vendor network and security solutions within our Network and Security Practice.  

Key Responsibilities include, but are not limited to the following: 

• Design, deploy, and implement multi-vendor network and security solutions. 
• Act as an escalation point for ePlus engineers and consultants. 
• Escalate critical issues to management when necessary while working with the client to ensure those issues are resolved. 
• Collaborate with manufacturer engineering teams for lab access and deployment support. 
• Assess customer environments and provide recommendations, develop designs and conduct design reviews, and develop implementation plans. 
• Mentor junior team members to foster technical growth. 
• Maintain strong relationships with key vendors and stay current on emerging technologies. 
• Hold and maintain advanced manufacturer-specific certifications (e.g., CCIE, JNCIE, FCX, CISSP, UCS). 
• Pursue additional certifications developed jointly by you and your supervisor. 
• Develop and refine standardized assessment, delivery, and testing documentation to ensure repeatable, high-quality services. 

Qualifications

• Bachelor’s degree in a related technology field and 15+ years of experience, or master’s degree in a related technology field and 10+ years of experience. 
• CCIE certification required.
• Multiple industry-recognized top-level certifications preferred (JNCIE, FCX, CISSP).  
• Exceptional client facing skills (phone and in-person). 
• Professional demeanor and strong communication abilities. 
• Ability to develop detailed network designs and implementation plans. 
• Deep expertise in designing, planning, implementing, and supporting IT solutions using wired and wireless network technologies, security products, and data center networking. 

Position Specifics

The initial base salary range for this position is expected to be between $150,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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