*Candidates must be geographically located in the King of Prussia, PA or in New Jersey (NJ) with the ability to work on-site up to three days per week.*

Overview

As the Principal Technologist, you will serve as a customer-oriented liaison between sales, pre-sales engineering and customer stakeholders. The position requires a strong understanding of how technology drives business outcomes and enables the development of strategies aligned to customer objectives The Principal Technologist will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs. You will lead a matrix cross- functional team of technology leaders in helping define customers’ business and technical vision and strategy. Candidates should have deep experience across leading enterprise OEM ecosystems (Cisco, Juniper, Arista, Palo Alto, Dell, NetApp, HPE, etc.) and strong hybrid capabilities, with exposure to both on-premises and cloud environments.

Your Impact

The essential functions of this position include:

• Define end-state architecture vision, strategy, and go-to-market plans leveraging Plus services and OEM solutions.
• Utilize technical vision and strategy plans to productize service and product offerings, creating high-value solutions.
• Assist in designing and architecting solutions tailored to customer requirements. Facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
• Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies.
• Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions.
• Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery.
• Serve as a communication conduit from customer technical stakeholders to the internal engineering team.
• Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams.
• Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions.
• Plan and lead executive and technical briefings for customers and OEM partners. Co-present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements.
• Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs).
• Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW).
• Engage with customer operational and technical staff to measure progress on projects and identify new opportunities.

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

Required Experience:

• Bachelor's degree or Master’s degree in a technical or business discipline is preferred or equivalent relevant industry experience
• A minimum of 3 years of experience in a field-based services management position with a minimum of 5 direct staff is preferred.
• Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice.
• Experience in operations and project management.
• Proven ability to drive revenue and services growth through OEM-aligned solutions, not limited to advisory or consulting roles.
• Candidates should demonstrate multi-domain experience and familiarity with OEM or partner ecosystems, whether from a customer, partner, or provider environment
• 8 or more years of experience in designing or implementing complex networks, systems/storage solutions and ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers.
• Enterprise networking architecture experience with at least one of the following: Cisco, Arista, Juniper, or HPE Aruba
• Security architecture experience with Palo Alto Networks, Fortinet, Cisco Security, or Zscaler
• Data center infrastructure experience with Dell Technologies, HPE, Lenovo, Pure Storage, NetApp, VMware, or Nutanix
• Hybrid cloud architecture experience, with strong preference for Microsoft Azure (AWS knowledge a plus)
• Familiarity with Infrastructure-as-Code concepts (e.g., Terraform) and modern automation frameworks
• Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP 
• Broad exposure to a variety of technologies/concepts and management experience in a distributed environment
• Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills
• Strong leadership and interpersonal skills
• Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology
• Knowledgeable and able to facilitate pre-sales discussions acting as a liaison between cross functional team within customer organization and ePlus.
• Candidate will have a general understanding of design, plan, deployment and support of following: Network Infrastructure Solutions, Data center and Cloud, Storage, Security, Software Licensing, Managed Service support and engagement.

Preferred Experience:

• AI-ready infrastructure and high-performance networking exposure (e.g., NVIDIA ecosystem)
• Experience designing multi-architecture enterprise solutions across networking, security, data center, and cloud

Position Specifics

The initial base salary range for this position is expected to be between $160,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-KB1

#IND1

The Role:

A Stylist at Mejuri is more than a salesperson—it’s a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri’s core values and dedication to excellence.

Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, you’ll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction.

Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, SPH, NPS (85%<)

Operations:

• Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Experience using or possesses the ****ability to learn to use point-of-sale systems and other retail technology.
• Shrink: Supports in mitigating internal, external and administrative loss of product.
• Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership.

Merchandising:

• Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld
• Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Escalations: Flag, identify and action any inefficiencies

People:

• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to our policies compliance practices.

What you'll bring to the team:

• An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
• Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
• An ability to learn and retain relevant product knowledge to suggest and style for our customers.
• Is able to think critically and solution in the moment to deliver on customer and business needs effectively.
• An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
• Ability to pay attention to customer feedback, trends and shares insights with management.
• Great attention to detail, and a highly organized working style and strong sense of initiative.
• Ability to work on the sales floor for extended periods of time.
• History of successfully participating in and contributing to a positive team working environment.

Benefits at Mejuri:

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $18 - $20 per hour based on a candidate’s experience and qualifications.

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

As an Enterprise Account Manager, you will own and grow strategic relationships with enterprise-level clients. You’ll act as a trusted advisor, ensuring customer success through proactive engagement, problem-solving, and delivering value-driven solutions. This role requires a self-starter with deep knowledge of payment technologies and hardware solutions.

Key Responsibilities

• Account Ownership: Manage and grow a portfolio of enterprise clients, ensuring retention and expansion.
• Customer Engagement: Build strong, long-term relationships with key stakeholders, acting as their primary point of contact.
• Solution Expertise: Leverage your knowledge of payment systems and hardware to provide tailored solutions that meet client needs.
• Problem Solving: Address complex challenges with creativity and urgency, ensuring customer satisfaction.
• Strategic Planning: Develop account plans, forecast revenue, and identify growth opportunities.
• Cross-Functional Collaboration: Work closely with technical teams, product managers, and support to deliver exceptional service.
• Market Insight: Stay informed on industry trends, competitive landscape, and emerging technologies.

Qualifications

• 5+ years in enterprise account management or related sales role.
• Proven experience in payments industry and hardware solutions.
• Exceptional communication and relationship-building skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and thrive in a fast-paced environment.
• Self-starter with a proactive mindset.
• Customer-centric with a passion for delivering value.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are hiring Snack Experts (other places may call them Store Associates) that are:

• Customer Service Superstar: Be the friendly face that greets all of our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Sales Floor Guru: Help keep our shelves and coolers stocked
• Tour Guides: Knowing where all of our customers favorite items are located will make you the "go to" expert  
• Cash Handling Pro: Manage the cash register, handle transactions accurately and keep a seamless flow for our customers
• Team Player: Work with other team members and lend a hand when needed
• Cleaning machines: Take pride in your store by keeping the inside and outside clean and inviting.
• Upselling Ace: Master the art of upselling and suggestive selling, elevating the customers experience by recommending products and bargain buys.
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

Vestwell’s Summer Non-Tech Internship Program

Now in its fifth year, our Summer Internship Program is a 10-week experience (June 8 to August 10, 2026) offering hands-on exposure across teams including Finance, Conversion Operations, Document Compliance, Partner Success, Retirement Plan Services, Enterprise Relationship Management, Payroll Operations, and National Sales.

Interns work on real projects alongside cross-functional teams, contributing through research, data analysis, and execution on key initiatives. Each intern is supported by a manager and mentor, with regular feedback and guidance. By the end of the program, interns are expected to contribute to a defined deliverable, operate independently within team workflows, and build a strong understanding of Vestwell’s business.


Who Are We Looking For?

We’re looking for curious, motivated individuals who want to learn and contribute in a fast-paced, collaborative environment. The ideal candidate is proactive, detail-oriented, and comfortable working across teams.

You have a strong sense of ownership, take initiative, and are interested in fintech and improving how people save and plan for their future. We’re especially excited about candidates interested in emerging technologies, including AI, who can identify opportunities to improve workflows and drive more efficient ways of working.

Through the program, you’ll gain exposure across the business and contribute to work that drives real impact.


What Will You Be Doing?

Day-to-day responsibilities may include:

• Support day-to-day team operations and contribute to active projects from day one
• Assist with data entry, analysis, reporting, and documentation across team workflows
• Contribute to AI workflow, process automation, or operational improvement initiatives (varies by team)
• Communicate clearly with internal stakeholders and, where applicable, external partners or clients
• Participate in weekly team meetings, recurring 1:1s with your manager, and cross-functional check-ins
• Document work, maintain internal resources, and contribute to team knowledge bases
• Process documentation, workflow mapping, and operational improvement initiatives
• Data analysis, reporting, and sales or billing operations support
• AI-assisted workflow and automation projects (select teams)
• Client and partner-facing relationship management support (select teams)
• Compliance, amendment, and documentation projects (select teams)

Requirements

The Necessities

• Rising or current seniors, or recent graduates (including boot camps or similar programs)
• Based in or able to work in a hybrid capacity in New York City, Austin, or King of Prussia
• Available for the full 10-week program (June 8 to August 10, 2026)
• Clear written and verbal communication skills
• Strong attention to detail and organizational ability
• Analytical thinking and problem-solving mindset
• Ability to manage multiple tasks and priorities simultaneously
• Collaborative, team-oriented, and proactive working style
• Proficiency with Microsoft Office Suite or Google Workspace
• Professional demeanor and coachable attitude

The Extras

• Experience with CRM platforms (e.g. Salesforce, HubSpot)
• Familiarity with project management tools (e.g. Asana, Jira, Notion, Monday.com)
• Exposure to AI tools or workflow automation platforms (e.g. Claude Cowork)
• Prior internship, work, or relevant project experience
• Knowledge of financial services, fintech, or retirement industry concepts

Program Benefits

• Competitive Pay: $35/hour up to 24 hours per week
• Curated Learning & Development: Build key skills through tailored programming, including time management, presentations, and fintech fundamentals
• Vestwell Swag: Receive a personalized swag package to feel part of the team from day one
• Weekly Meals & Snacks: Enjoy in-office breakfast and lunch options that keep the team connected
• Networking & Community: Participate in intern events and Employee Resource Group programming
• Performance Bonus: Earn a bonus based on your impact and overall program performance
• Portfolio-Ready Experience: Complete a final project that showcases your work and contributions
• Path to Full-Time: Top performers may be invited to interview for future full-time opportunities

Work Authorization and Visa Sponsorship

Applicants must be legally authorized to work in the United States for the full duration of the internship without employer sponsorship now or in the future. This internship is in person at our offices in New York, NY; Austin, TX; or King of Prussia, PA. We do not sponsor visas for this position, and candidates who require sponsorship now or in the future will not be eligible for consideration.

Candidates on F-1 or J-1 visas must have valid work authorization that allows for full-time internship participation, such as CPT, OPT, or J-1 Intern authorization through a designated sponsor (e.g., Cultural Vistas, InterExchange, Intrax, or similar programs).

Employment is contingent upon verification of work authorization and completion of any applicable background checks in accordance with company policies and applicable law. Candidates requiring visa-based work authorization must provide complete and verifiable documentation confirming eligibility to work in the United States for the full duration of the program (June 8 to August 10, 2026) prior to receiving an offer or beginning employment.

Application Window

Please note, we will no longer be accepting applications to our 2026 Summer Internship Program after May 11, 2026.

Who Are We Looking For?

We are seeking an energetic and reliable professional to join our team as an Employer Services Coordinator. Successful candidates will be responsible for working directly with our Plan Sponsors by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. 

Our mission-driven Client Success team is often the first point of contact for customers, so we are interested in hiring individuals with a passion to provide memorable client experiences  with an ability to make quick and accurate decisions. As a Client Success Coordinator at Vestwell, you are a dynamic individual who will work cross-functionally across teams in order to communicate and facilitate resolutions for any client satisfaction issues. Those who work tirelessly through the lens of hospitality and customer service jump to the front of the line.

What Will You Be Doing?

• Assist with a book of business consisting of advisors and sponsors to ensure their servicing needs are being met and assist with administration issues.
• Help manage client expectations to avoid any disconnects with process and timing standards.
• Collaborate across all internal teams in order to resolve any client issues and be the voice between our internal teams and our client to manage resolution, feedback, and satisfaction.
• Identify and resolve one-touch tickets at point of initial contact by utilizing available online tools.
• Share data-driven insights with our product teams to improve our platform and planning roadmap.
• Participate in scheduled client conference calls to provide plan status and updates on remediation of any client issues.
• Being the friendly, knowledgeable first point of contact for inbound inquiries. 
• Conducting appropriate and timely follow up to ensure the highest level of service. 
• Communicating in a relatable, humanized way to promote trust and allegiance.
• Creating tickets and providing follow-up as required.
• Adhering to client-facing and internal Service Level requirements.
• Support the team with handling complaints, troubleshooting problems, and providing solutions, and escalating to our Legal and Compliance Team when needed.
• Posting interaction within our tooling to document updates to client accounts.

Requirements

The Necessities

• Team mentality and the ability to multitask while attending to a high volume of incoming inquiries.
• Strong time management and organizational skills to ensure the timeliness of all proactive and reactive communications.
• Strong commitment to superior customer service.
• Positive and proactive attitude.
• Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office.
• Excellent attention to detail and accuracy, proficient with numbers and basic calculations.
• Must be willing to work 9am ET to 6pm ET.

The Extras

• Retirement industry experience
• Series 6, 7, 63, 65, 66
• QKA, QKC

This role will be based in either the New York City, Austin, King of Prussia, or Scottsdale office, and will be part of Vestwell's hybrid in-office operation.

The expected base salary range for this position is $50K - $55K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

ITMS Support Specialist - Tier 2 position with New Era Technology offers you the following:

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 7 company holidays + generous PTO

*** At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

The ITMS Support Specialist -Tier 2 is responsible for the delivery of high-quality IT technical professional services to our clientele.  These services may include consulting, on-site or remote troubleshooting, and support for clients with various network technologies, installation and integration, migration services.  The ITMS Support Specialist -Tier 2 must demonstrate superior proficiency in the performance of these services.  Dedication to quality and customer satisfaction are critical success factors for this position. 

PRIMARY DUTIES include but are not limited to: 

• Customer Satisfaction through the delivery of world class Support Services.
• Optimizing productivity while assigned to customer tickets or projects.
• Ability to prioritize work through ticket and project status.
• Problem-solving and resolution of network issues and escalating where appropriate.
• Ticket Quality Control and Ticket Management.
• Customer Service including phone, video, and email communication.
• Occasional on-site to nearby customers (less than 5%).
• Occasional on-call responsibility/rotation.
• Participation in process improvement initiatives.
• Documentation skills for customer environments.

COMPETENCIES:

• Outstanding capabilities to troubleshoot and correct Server, PC, Desktop, VM, Client/Server issues.
• Strong broad-based knowledge of VM, hardware, Operating systems, patching, backup, security protocols, basic understanding of Network protocols, and Remote Management tools.
• Ability to communicate effectively and professionally with all customer contacts.
• Ability to provide clear written communication for ticket/project updates.
• Clear written communication to maintain organization and control over all information related to customer tickets and assignments.
• Excellent verbal skills for customer interaction.
• Excellent documentation skills.
• Dedicated to always providing exceptional customer service.
• Proficiency in all aspects of the core technical requirements.
• Strong team collaboration skills.

REQUIRED EXPERIENCE REQUIRED:

• 3-5 years’ experience as a Support Specialist.
• Ability to troubleshoot, Analyze, and configure VMware, O365, backups, desktops, Window, client/server in a variety of Operating Systems.
• Proven track record and experience with Microsoft, Mac, and Virtual services.
• Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching.
• Working technical knowledge of current network hardware, protocols, and internet standards.
• Strong background with ticketing systems and tracking work.
• 2+ years in a customer facing role, MSP preferred.
• 2+ years working with SaaS products.

PREFERRED CERTIFICATIONS/Skills:

• Microsoft Certifications preferred.
• Bonus point for Intune, ConnectWise, Automate or N-Able experience.
• Virtualization technology certified a plus. (Azure, VM Ware and AWS)
• Experience with MSP tools like ITGlue are a bonus.

EXPECTED HOURS OF WORK: Full-time position working 40 hours per week - Monday - Friday 8am - 5pm. Overtime hours may be required.

TRAVEL: Travel is required, but only occasionally, and is less than 10%.

Pay Rate:  $32.00 - $35.00/ hr based on experience

#LI-DL1

Overview

Hybrid Remote - Candidates must be geographically located in or near King of Prussia, Pennsylvania with a willingness to travel up to 20% to customer sites in NYC, Upstate New York, and throughout New England. Candidates MUST HAVE reliable transportation. 

*This is a delivery / implementation / post-sales role.*

As a Lead Technical Delivery Architect (Networking / Security), you will be responsible for leading and mentoring a team of engineers that will plan, design, and implement enterprise IT solutions for our clients.

Your Impact

The essential functions of this position include: 

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions
• Engage various manufacturers and their engineering resources for design assistance and lab access
• Research, design and develop repeatable solutions for customer IT needs
• Assist in building and hiring professional services team, within assigned region
• Work with the Services Director to set training goals for each member of team
• Manage technical development and team satisfaction of employees
• Manage monthly internal training workshops for employees
• Provide input to the Services Director on employee reviews
• Assist the Services Director with resource management
• Build and maintain manufacturer/vendor relationships
• Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects
• Manage Quality Assurance (QA) of all projects within region
• Meet with key vendors to stay current on products and technologies
• Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX
• Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
• Pursue ongoing education and relevant certifications that enhance the Lead Technical Architect role
• Be available to meet customer IT needs and serve the Customer to ePlus’ standards

Qualifications

• 15+ years of hands-on experience in IT
• 5+ years of experience performing a Consultant or Architect role
• 4-year college degree or equivalent experience
• Network technologies - LAN, WAN, wireless, and security experience
• Cisco (plus Meraki), Palo Alto, and Fortinet experience
• Recent Cisco ACI, Nexus Data Broker/Dashboard, and DNAC experience
• Strong firewall experience with PA Prisma, PA Prisma Cloud, and/or Fortinet SD-WAN
• Outstanding soft skills and the ability to have difficult conversations both internal & with clients
• Excellent customer service skills, both in-person and over the phone
• Excellent presentation, communication and documentation skills.
• Strong documentation skills
• Strong business understanding including costing, P&L and pricing strategies
• Ability to think on your feet and come up with solutions quickly

Highly Desired Experience / Skills:

• Juniper, Aruba, and Fortinet wireless experience
• Current CCIE Network

Position Specifics

The initial base salary range for this position is expected to be between $150,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. 

#LI-MY1

#IND1

Overview

*Hybrid remote opportunity - candidates MUST be geographically located in the Philadelphia, PA area.

If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in driving technology solutions that transform businesses. You will engage with clients across diverse industries, utilizing innovative solutions to solve complex challenges. Additionally, you will have the opportunity to sell a diverse portfolio of services and products from leading technology vendors, Original Equipment Manufacturers (OEMs) and enterprise solutions providers.

Overview

As a Senior Network Architect (Delivery), you will play a critical role in planning, designing, implementing, and testing enterprise network infrastructures for our clients. You’ll collaborate closely with architects, engineers, and consultants to understand client needs and deliver cutting-edge, sustainable IT network and security solutions. 

Your Impact

In this role, you will provide senior-level Delivery Engineering expertise, serve as an escalation point for complex issues, and you will be responsible for designing, implementing, and supporting multi-vendor network and security solutions within our Network and Security Practice.  

Key Responsibilities include, but are not limited to the following: 

• Design, deploy, and implement multi-vendor network and security solutions. 
• Act as an escalation point for ePlus engineers and consultants. 
• Escalate critical issues to management when necessary while working with the client to ensure those issues are resolved. 
• Collaborate with manufacturer engineering teams for lab access and deployment support. 
• Assess customer environments and provide recommendations, develop designs and conduct design reviews, and develop implementation plans. 
• Mentor junior team members to foster technical growth. 
• Maintain strong relationships with key vendors and stay current on emerging technologies. 
• Hold and maintain advanced manufacturer-specific certifications (e.g., CCIE, JNCIE, FCX, CISSP, UCS). 
• Pursue additional certifications developed jointly by you and your supervisor. 
• Develop and refine standardized assessment, delivery, and testing documentation to ensure repeatable, high-quality services. 

Qualifications

• Bachelor’s degree in a related technology field and 15+ years of experience, or master’s degree in a related technology field and 10+ years of experience. 
• CCIE certification required.
• Multiple industry-recognized top-level certifications preferred (JNCIE, FCX, CISSP).  
• Exceptional client facing skills (phone and in-person). 
• Professional demeanor and strong communication abilities. 
• Ability to develop detailed network designs and implementation plans. 
• Deep expertise in designing, planning, implementing, and supporting IT solutions using wired and wireless network technologies, security products, and data center networking. 

Position Specifics

The initial base salary range for this position is expected to be between $150,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-AC1

#IND1

The Role:

At Mejuri, we’re not your run-of-the-mill piercing studio—we’re a vibrant community of artists, explorers, and jewelry enthusiasts. As we expand our reach across Canada, the US, UK, and Australia, we’re embarking on an exhilarating journey, and we want you to be part of it!

As our Piercing Lead, you’ll be the heartbeat of the Mejuri Piercing Studio. Your mission? Elevate customer service, boost profitability, and create an environment where jewelry dreams come true. Dive into the world of piercing and high-quality gems, knowing the ins and outs of initial piercings and allowable alloys. Safety and hygiene? We’ve got that covered too—our studio maintains the gold standard.

What Awaits You:

• Cutting-Edge Studios: Work with state-of-the-art equipment and studios that redefine the piercing experience. This includes needle piercing and gold and titanium jewelry.
• Collaboration and Learning: Network with fellow piercers, exchange insights, and elevate your craft.
• Mentorship: If you’re passionate about sharing knowledge, mentorship opportunities await.
• Flexible Roles: Whether you’re seeking full-time adventure or part-time excitement, we’ve got you covered. Interested in relocating to another market? We are open to discussing roles across all our locations.
• Compensation: Top wages in the industry including bonus, tip potential, and benefits (for full-time roles).

Customer Experience:

• Oversee the piercing customer journey from start to finish, including seamless greeting, check in, styling, transaction and service experience including aftercare education.
• Possess a calm and professional demeanour in piercing services to provide the best experience to piercing clients. Embody Mejuri values throughout every client interaction.
• Act as an ambassador of Mejuri and promote customer awareness about the brand and Mejuri’s piercing studios. Build a strong clientele in local market.
• Ensure insights and opportunities as they relate to piercing products and services are communicated back to the Store Manager & Store Services when necessary.
• Works closely with the Store Manager on consistent improvements to the flow and process of the Mejuri piercing studio.
• Work closely with store staff to update the schedule and online booking service.
• Explain proper aftercare to each client, well-inform each client of any signs and/or symptoms of infection within the following days/weeks/months of piercing. Tailor aftercare information to specific materials and individual downsizing information.
• Thoroughly explain service procedure and risks to clients. Identify any medical concerns which may prevent piercing before the service and include suggested care and any medical complications that may occur as a result of the procedure.
• On the sales floor you lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.

Operations:

• Oversee and manage all aspects of the piercing studio, working closely with the Store Services team and Store Manager.
• Support inventory management and feedback with Operations Lead & Store Services team to ensure optimal quantities & assortment are available at the piercing studio at all times
• Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met.
• Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager & Store Services Team on all local laws and protocol updates.
• Remain knowledgeable on Mejuri products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals.
• Support the check up and downsizing process for each individual client.
• Style, stack, and suggest products for piercing clients. Provide expertise and planning to enable client to design their own ear stack
• Build piercing appointment occupancy through promoting, educating, and driving awareness of our piercing studio
• Communicate with Store Services to order necessary piercing equipment such as needles, latex-free gloves, sterilizer, alcohol pads, Q-Tips, paper towels, etc.
• Ensure all legislated paperwork and client record keeping is met and maintained at all times.

What you'll bring to the team:

• 2+ years experience with needle piercing.
• Experience working with threadless jewellery.
• Up to date with First Aid and Blood-borne Pathogens OSHA Certifications.
• Experience working with an autoclave or statim.
• Have or be registrable with local law enforcement or meet requirements by area for permits such as the “Practitioner Registration”, Blood-borne Pathogens, First Aid/CPR, Vaccination requirements etc.
• Understanding of local market piercing law requirements.
• Strong knowledge of health and safety protocols surrounding piercing procedures.
• Demonstrated understanding of service excellence in a consumer environment.
• Excellent communication & customer service skills.
• The desire to work in a fast paced, entrepreneurial environment.
• Bonus: you have experience selling product at a fast growing company

Benefits at Mejuri:

• You keep 100% of the tips you earn.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $27 - $35 per hour based on a candidate’s experience and qualifications.

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Competitive Pay: $14-$16 / hour
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are looking for an Food Service Manager that can be a:

• Customer Service Superstar: Be the friendly face that greets all our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Team player to ensure store environment is friendly and inviting to employees and guest
• Master Trainer to all store employees on food service procedures and safety
• Business savy to increase sales and profits for all food service program
• Creator of a friendly and positive work environment for employees.
• Serv Safe Certified
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are looking for Shift Managers that can be:

• Customer Service Superstar: Be the friendly face that greets all our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Team player to ensure store environment is friendly and inviting to employees and guest
• Shift leader and help direct daily actives of employees and ensure team has the resources to be successful
• Cash register master: act as a clerk each shift and help train new store associates.
• Sales floor guru: Assist with stocking and receiving products within the store.
• Office Pro: complete daily paperwork, balance and close register as directed by manager.
• Creator of a friendly and positive work environment for employees.
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

Store Manager candidates should be:

• Highly motivated
• Previous retail industry experience preferred
• Strong leadership
• People management and organizational skills are required.

We are seeking energetic Store Manager candidates that are looking for a career with a progressive company where you are more than a name and a number. We recognize that our people make a difference!

Store Managers must be able to:

• Pass background and credit checks
• Complete drug screen
• Must have a valid driver's license

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are looking for an Assistant Manager that can be a:

• Customer Service Superstar: Be the friendly face that greets all our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Team player to ensure store environment is friendly and inviting to employees and guest
• Right hand to the Store manager: direct daily actives of employees and ensure team has the resources to be successful
• Cash register master: act as a clerk each shift and help train new store associates.
• Sales floor guru: Assist with stocking and receiving products within the store.
• Office Pro: complete daily paperwork, balance and close register as directed by manager.
• Creator of a friendly and positive work environment for employees.
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-$21 
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

The Role:

The Floor Lead plays a pivotal role on our store leadership team, driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations. As a key presence on the sales floor, the Floor Lead exemplifies outstanding interpersonal skills and consistently embodies Mejuri’s values. A natural motivator and collaborative team player, they inspire the team with a can-do attitude, creating an engaging and dynamic environment for both staff and customers.

Retail leaders at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• STACK Leadership: Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, NPS (85%<), SPH, STACK Leader Segment: Conversion and Sales Success.

Operations:

• Inventory. Participate as needed in the execution of inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
• Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Proficient in using point-of-sale systems, inventory management software, and other retail technology.
• Shrink: Support in mitigating internal, external and administrative loss of product.
• Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve

Merchandising:

• Merchandising: Participate in the maintenance of Mejuri’s brand standards of visual presentation, cleanliness and functionality are upheld.
• Fixtures & Maintenance: Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Visual Standards: Participate in coaching and informing all store team members on updates or changes to Visual Merchandising standard practices.
• Merchandising: Participate in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality.
• Escalations: Flag, identify and action any inefficiencies.

People:

• Onboarding: Participate in the successful integration of new talent to our store teams.
• Assessing: Validate the regular and accurate assessment of our people against performance review criteria and KPIs.
• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to and validate our policies and compliance practices.

What you'll bring to the team:

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

Benefits at Mejuri:

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program.
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $21 - $23 per annum based on a candidate’s experience and qualifications.