Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, the Operator Tooling team plays a critical role as the Guardians of the Financial Ecosystem. We build intricate solutions to streamline Stripe’s internal workflows, enabling over 8,000 human agents to make informed decisions about how different actors use our products—ensuring compliance with laws and Stripe’s policies.Our work tackles high-impact challenges, such as enabling the efficient decision making and action on preventing illegal transactions (e.g.,  fraud,  drugs,  weapons, and  terrorism financing), and and other risks in the financial landscape—all with the goal of resolving issues quickly and correctly for our merchants and their clients.
We operate across multiple products, with a tech stack that includes Ruby, React, GraphQL, and MongoDB, alongside essential tools like GitHub, Logscale, and Grafana.

What you’ll do

• Knowledge Sharing Sessions to expand your expertise
• Dedicated 1:1 mentorship to support your professional development
• Clear, measurable impact—your contributions will directly shape Stripe’s ability to maintain a secure and compliant platform.

• Recruit, coach, and develop a team of exceptional engineers.
• Lead the development of Stripe's operations tooling providing reliable, user-first surfaces that just feel natural
• Cultivating a culture of engineering excellence, innovation, and user empathy
• Drive your engineering team towards exceptional technical quality, reliability, scalability, and operational excellence.
• Provide hands-on technical leadership to your engineering team across multiple areas, including architecture, design, code reviews, quality assurance, and incident management.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of professional hands-on software development experience
• 2+ years of experience leading software engineering teams
• Hands-on experience designing and building large scale distributed systems
• A track record of managing and mentoring junior and senior engineers
• Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome that benefits our customers.
• A track record of attracting and hiring top talents, and growing teams
• Demonstrated ability of defining & driving complex initiatives/projects across multiple teams
• Proven success with cross-discipline and cross-team collaborations.

Preferred qualifications

• Experience building and operating highly-scalable data-intensive services.
• Experience building and operating observability solutions, such designing/building telemetry collections, data transport and storage solutions and composable UI architectures.

It’s not expected that you’ll have deep expertise in every dimension above, but you should be interested in learning any of the areas that are less familiar.

We’re looking for a thoughtful, analytical, platform-oriented Product Manager to shape the strategy and execution of our User Authentication domain — the first step in every user’s journey at Bolt.

In this role, you’ll collaborate closely with engineering, design, data, security, fraud, compliance, and product teams across all verticals to create authentication experiences that are fast, intuitive, secure, and reliable at global scale.

As part of a core Platform team, you’ll contribute to evolving Bolt’s authentication into a world-class experience — making identity access more seamless, flexible, and consistent across every market we serve.

If you’re excited about improving how millions of people access products every day, we’d love to hear from you.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Product Manager in Bolt’s User Authentication domain, you will own the end-to-end experience of how users access our platform, shaping product strategy to ensure seamless, secure, and reliable entry points across all Bolt services.

You will define and track clear success metrics, balancing user experience, security, compliance, and business impact. Your work will focus on improving sign-up and sign-in flows, reducing friction, increasing conversion, and ensuring scalability across apps, markets, and user types.

• Harmonising authentication experiences across all personas and products.
• Owning the end-to-end experience of sign-up and sign-in, ensuring it is fast, intuitive, secure, and scalable.
• Discovering user problems through research, data analysis, and continuous discovery, and owning the product roadmap.
• Designing and running large-scale experiments to validate ideas and drive measurable impact that reduces friction and increases conversion.
• Ensuring compliance with security, fraud, and privacy requirements while preserving a great user experience.
• Collaboration with stakeholders across the organisation to drive product development through all stages from concept to launch.

• You have experience in Product Management with a strong track record of delivering business impact at scale, preferably in authentication, identity, security, onboarding, or other platform domains.
• You have strong analytical skills and are comfortable using data and experimentation to inform decisions and improve outcomes.
• You have a solid understanding of authentication, identity, onboarding, or related domains, or the ability to quickly build expertise in these areas.
• You have experience collaborating closely with cross-functional partners, including design, engineering, and other stakeholders, to create intuitive, high-quality user experiences.
• You have excellent communication skills, technical fluency to navigate architectural trade-offs, and the ability to work across topics such as security, fraud, and compliance.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Lead complex initiatives as a Project/Program Manager at Exadel. Keep teams aligned, projects moving, and value front and center.

Why Join Exadel 

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

Founded in the Netherlands over 180 years ago, our client is a global leader in information services—supporting health, finance, tax, legal, and compliance sectors in 150+ countries.

About the project

We are looking for a Project/Program Manager to lead a large-scale data center service provider transition (MSP onboarding) across Europe and APAC.

What You’ll Do

• End-to-end management of datacenter transition program (EU & APAC)
• Program governance (SteerCo, RAID, reporting, escalation management)
• Coordination of site readiness and infrastructure transition
• Service provider onboarding and knowledge transfer
• Validation of operational readiness (ITIL processes, DR, monitoring, access, CMDB)
• Risk, compliance, and audit management (incl. GDPR)
• Stakeholder management across IT, business, and vendors
• Cutover, hypercare, and steady-state handover management

What You Bring

• 8 - 12+ years in IT Project / Program Managemen
• Twice‑a‑month travel within European offices is expected 
• Experience in infrastructure / datacenter / MSP transition programs
• Strong knowledge of ITIL processes
• Experience in multi-country / global delivery (EU/APAC preferred)
• Strong governance, risk, and vendor management skills
• Experience working with infrastructure service providers / integrators

Nice to Have

• Knowledge of CMDB, IAM, PAM, DR, monitoring
• Cloud / hybrid infrastructure understanding
• Automation basics (Ansible / Terraform)
• ServiceNow / ITSM tools experience

English level:

• Upper-Intermediate

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Lead complex initiatives as a Project/Program Manager at Exadel. Keep teams aligned, projects moving, and value front and center.

Why Join Exadel 

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

Founded in the Netherlands over 180 years ago, our client is a global leader in information services—supporting health, finance, tax, legal, and compliance sectors in 150+ countries.

About the project

We are looking for a Project/Program Manager to lead a large-scale data center service provider transition (MSP onboarding) across Europe and APAC.

What You’ll Do

• End-to-end management of datacenter transition program (EU & APAC)
• Program governance (SteerCo, RAID, reporting, escalation management)
• Coordination of site readiness and infrastructure transition
• Service provider onboarding and knowledge transfer
• Validation of operational readiness (ITIL processes, DR, monitoring, access, CMDB)
• Risk, compliance, and audit management (incl. GDPR)
• Stakeholder management across IT, business, and vendors
• Cutover, hypercare, and steady-state handover management

What You Bring

• 8 - 12+ years in IT Project / Program Managemen
• Twice‑a‑month travel within European offices is expected 
• Experience in infrastructure / datacenter / MSP transition programs
• Strong knowledge of ITIL processes
• Experience in multi-country / global delivery (EU/APAC preferred)
• Strong governance, risk, and vendor management skills
• Experience working with infrastructure service providers / integrators

Nice to Have

• Knowledge of CMDB, IAM, PAM, DR, monitoring
• Cloud / hybrid infrastructure understanding
• Automation basics (Ansible / Terraform)
• ServiceNow / ITSM tools experience

English level:

• Upper-Intermediate

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Why Join Exadel 

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

The health and fitness software and payment processing provider in the United States, Puerto Rico, Canada, and Mexico. Founded in 1981, they currently work with 7,000+ health clubs. Customer offerings include payment processing and gym management solutions that allow managers to track memberships and schedules and automate payment processing functions.

Project Team 

Team composition: 4 Senior Data Engineers, 1 Project Manager, 1 Business Analyst, 1 QA Engineer, and 2 BI Engineers.

Project Tech Stack 

Main Tech Stack: Databricks (Spark, Delta Lake, SQL Warehouses), Azure Synapse, Azure SQL, Power BI (DAX, semantic modeling, RLS), SQL.

What You’ll Do

• Design and implement scalable data pipelines and lakehouse architectures using Databricks (Delta Lake, Spark)
• Execute migration from Azure Synapse to Databricks, ensuring performance, and reliability improvements
• Develop and optimize Databricks Data Warehouse for analytics and BI workloads
• Build and maintain semantic models to support enterprise reporting and self-service analytics
• Partner with analytics and business teams to deliver high-quality Power BI datasets and dashboards
• Write, optimize, and tune complex SQL queries for large-scale analytical workloads
• Ensure data quality, reliability, and governance across the analytics platform
• Contribute to architecture decisions, best practices, and standards for data engineering

What You Bring

• 5+ years of experience in data engineering or analytics engineering roles
• Strong hands-on experience with Databricks (Spark, SQL)
• Advanced SQL skills, including performance tuning and query optimization
• Experience migrating data platforms, ideally Azure Synapse → Databricks
• Experience with Power BI, including dataset modeling
• Strong understanding of Kimball Data Warehousing approach, star schemas, and analytics best practices
• Experience working with cloud data platforms

English level 

Upper-Intermediate

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Company Background

Our client is the market leader in contact center robotic process automation (RPA). Its patented platform automates manual management processes in contact centers, helping enterprises reduce costs while improving agent engagement and customer experience. The platform powers over 1 billion automated actions annually and has delivered significant measurable ROI across industries such as financial services, telecommunications, insurance, and healthcare.

Project Description

The project focuses on deploying and managing a multi-tenant, namespace-isolated Kubernetes platform in a hosted AWS environment. You will design and implement secure, scalable tenant environments, automate deployments using GitOps, and ensure infrastructure reliability and compliance.

Technologies

• Kubernetes, Helm, Kustomize, GitOps (Argo CD, Flux), OpenTofu
• AWS (RDS, S3, KMS, IAM, Secrets Manager)
• NiFi, MariaDB, Flink, Dremio
• OpenTelemetry, Grafana, Jaeger/Tempo, ELK/Loki
• Service Mesh (Linkerd, Istio), OPA
• Bash, Python, PowerShell

What You'll Do

• Design and implement namespace-isolated tenant environments within shared Kubernetes clusters;
• Develop and maintain Helm charts with tenant-specific configurations;
• Build and manage GitOps-based CI/CD pipelines for per-tenant deployments;
• Integrate tenant workloads with backend systems (RDS/MariaDB, Flink, Dremio, S3);
• Implement compute isolation (node affinity, taints, tolerations);
• Apply security controls (RBAC, NetworkPolicies, OPA, service mesh);
• Ensure observability and monitoring using OpenTelemetry, Grafana, and centralized logging;
• Support secure deployment automation and rollback strategies;
• Collaborate with architecture and security teams on compliance validation;
• Participate in backend readiness efforts and transition from NiFi to microservices;

Job Requirements

• 5+ years of experience in DevOps, cloud infrastructure, or platform engineering;
• Strong hands-on experience with Kubernetes, including multi-tenant architecture and namespace management;
• Proficiency with Helm, Kustomize, and GitOps tools (Argo CD, Flux);
• Hands-on experience with AWS services (RDS, S3, IAM, KMS, Secrets Manager);
• Experience implementing secure CI/CD pipelines;
• Familiarity with backend/data systems (Flink, Dremio, MariaDB);
• Experience with NiFi (process groups, permissions, variable registries);
• Understanding of service mesh technologies and policy enforcement (OPA);
• Scripting experience (Bash, Python, PowerShell);
• Strong analytical and troubleshooting skills;
• Ability to work independently in fast-paced environments;
• Excellent collaboration and communication skills;
• English level: B2 or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Lead complex initiatives as a Project/Program Manager at Exadel. Keep teams aligned, projects moving, and value front and center.

Why Join Exadel 

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

Founded in the Netherlands over 180 years ago, our client is a global leader in information services—supporting health, finance, tax, legal, and compliance sectors in 150+ countries.

About the project

We are looking for a Project/Program Manager to lead a large-scale data center service provider transition (MSP onboarding) across Europe and APAC.

What You’ll Do

• End-to-end management of datacenter transition program (EU & APAC)
• Program governance (SteerCo, RAID, reporting, escalation management)
• Coordination of site readiness and infrastructure transition
• Service provider onboarding and knowledge transfer
• Validation of operational readiness (ITIL processes, DR, monitoring, access, CMDB)
• Risk, compliance, and audit management (incl. GDPR)
• Stakeholder management across IT, business, and vendors
• Cutover, hypercare, and steady-state handover management

What You Bring

• 8 - 12+ years in IT Project / Program Managemen
• Twice‑a‑month travel within European offices is expected 
• Experience in infrastructure / datacenter / MSP transition programs
• Strong knowledge of ITIL processes
• Experience in multi-country / global delivery (EU/APAC preferred)
• Strong governance, risk, and vendor management skills
• Experience working with infrastructure service providers / integrators

Nice to Have

• Knowledge of CMDB, IAM, PAM, DR, monitoring
• Cloud / hybrid infrastructure understanding
• Automation basics (Ansible / Terraform)
• ServiceNow / ITSM tools experience

English level:

• Upper-Intermediate

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Why Join Exadel 

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

The health and fitness software and payment processing provider in the United States, Puerto Rico, Canada, and Mexico. Founded in 1981, they currently work with 7,000+ health clubs. Customer offerings include payment processing and gym management solutions that allow managers to track memberships and schedules and automate payment processing functions.

Project Team 

Team composition: 4 Senior Data Engineers, 1 Project Manager, 1 Business Analyst, 1 QA Engineer, and 2 BI Engineers.

Project Tech Stack 

Main Tech Stack: Databricks (Spark, Delta Lake, SQL Warehouses), Azure Synapse, Azure SQL, Power BI (DAX, semantic modeling, RLS), SQL.

What You’ll Do

• Design and implement scalable data pipelines and lakehouse architectures using Databricks (Delta Lake, Spark)
• Execute migration from Azure Synapse to Databricks, ensuring performance, and reliability improvements
• Develop and optimize Databricks Data Warehouse for analytics and BI workloads
• Build and maintain semantic models to support enterprise reporting and self-service analytics
• Partner with analytics and business teams to deliver high-quality Power BI datasets and dashboards
• Write, optimize, and tune complex SQL queries for large-scale analytical workloads
• Ensure data quality, reliability, and governance across the analytics platform
• Contribute to architecture decisions, best practices, and standards for data engineering

What You Bring

• 5+ years of experience in data engineering or analytics engineering roles
• Strong hands-on experience with Databricks (Spark, SQL)
• Advanced SQL skills, including performance tuning and query optimization
• Experience migrating data platforms, ideally Azure Synapse → Databricks
• Experience with Power BI, including dataset modeling
• Strong understanding of Kimball Data Warehousing approach, star schemas, and analytics best practices
• Experience working with cloud data platforms

English level 

Upper-Intermediate

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

About the role

You'll join one of several teams building the low-level systems behind CAST AI's multi-cloud automation platform. The work sits at the intersection of Kubernetes, cloud infrastructure, and Linux.

Depending on your strengths, you'll work in one of these areas:

• Cluster and node lifecycle - custom node bootstrapping across AWS, GCP, and Azure. Controllers and operators managing full node lifecycle. Bridging the gap between autoscaler decisions and running VMs - including working around limitations of managed Kubernetes platforms like EKS, GKE, and AKS.
• Cross-cloud provisioning - orchestrating infrastructure across regions and clouds. Workflow orchestration, provisioning integrations, networking and identity across cloud boundaries.
• Live container migration - zero-downtime relocation of running containers using CRIU checkpoint/restore, custom CRI-O and runc forks, and forked cloud CNI plugins. Memory page transfer, TCP session migration, process-level checkpoint/restore. Kernel-level Linux engineering applied to Kubernetes.
• Storage optimization - dynamic volume rightsizing, BtrFS compression, custom CSI drivers. Full storage stack from cloud disk APIs through filesystem internals to Kubernetes PV/PVC lifecycle.

Common across all teams: Go, deep Kubernetes, multi-cloud, building beyond what the ecosystem offers.

How we build

We invest heavily in agentic development and AI-powered tooling. Engineers work with code agents and automated workflows daily. We expect you to shape how these tools evolve.

Requirements:

• Strong backend fundamentals and production-grade coding, preferably Go.
• Hands-on Kubernetes internals, cloud infrastructure, or large-scale distributed systems experience.
• Clear English communication, collaborative and self-directed.
• Bias toward action and ownership.

What would make you stand out

• Deep knowledge of EKS, GKE, or AKS internals.
• Low-level Linux experience: process internals, networking (NAT, iptables, conntrack, SDN), filesystems, storage.
• Kubernetes or cloud-native OSS contributions.
• Cloud storage depth - block storage, CSI, volume management, filesystem internals.
• Container runtime experience (CRI-O, runc, containerd) or CRIU.
• Experience with AI coding agents and agentic development workflows.
• Comfort building where there's no playbook.

Responsibilities:

• Design, build, and operate backend services, Kubernetes operators, and controllers in Go across AWS, GCP, and Azure.
• Solve infrastructure-layer problems — networking, scheduling, storage, compute, or container runtime internals.
• Build and maintain high-throughput services (gRPC/REST) and async orchestration workflows.
• Shape public and internal APIs.
• Leverage and improve AI-powered development workflows.
• Participate in design reviews, code reviews, on-call, and customer deep-dives.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

We are hiring across multiple teams!

As a Senior Software Engineer, you will have the opportunity to work on different key features of our product. We are currently hiring Senior Software Engineers for the following teams:

- Workload Optimization - Automates workload resource management by dynamically adjusting resource allocations, helping developers significantly reduce costs and improve application reliability.

- Karpenter - The Karpenter team powers the integration between Karpenter and Cast AI, bringing enterprise capabilities to the most popular open source Kubernetes autoscaler. We enhance Karpenter with advanced features that improve application reliability and performance while optimizing costs. By joining the team, you’ll bridge open source innovation with enterprise requirements, directly impacting how organizations run Karpenter at scale.

- Reporting - Builds a scalable reporting system that ingests millions of rows per second into our time-series databases, providing insights into cost savings, workload efficiencies, and Cast AI automation impact.

- Pricing - Drives the synchronization of public and customer cloud resources, availability, and dynamic pricing across all major cloud providers. Empowers autoscaling by leveraging discounts, commitments, and cross-cluster tracking to maximize savings. Provides a reliable source of truth for node pricing, resources, components, discounts, and commitments.

- Autoscaler - Automates Kubernetes node autoscaling to optimize clusters, balance workloads, remove underutilized nodes, and dynamically allocate capacity in real-time, thereby reducing cluster costs by half.

- Identity -  Builds and maintains the trust and access foundation for the entire platform, ensuring every user, service, and workload authenticates and interacts securely and seamlessly at scale.

- Billy -  Powers the critical day-2 operations layer of the platform - from billing and audit trails to notifications and feature flags - ensuring the platform runs reliably, transparently, and at scale for every customer, every day.

Here are some of the tools we use daily:

• Programming Languages: Go
• Cloud & Orchestration: Kubernetes, AWS, GCP, Azure
• Databases & Storage: PostgreSQL, Cloud Object Storage
• Messaging & APIs: GCP Pub/Sub, gRPC for internal communication, REST for public APIs
• Observability: Prometheus, Grafana, Loki, Tempo
• CI/CD & GitOps: GitLab CI with ArgoCD.

Requirements:

• Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
• Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) - including real understanding of how compute, networking, and storage work under the hood.
• Understanding of Kubernetes internals - autoscaling and networking.
• You've personally driven a complex project end-to-end.
• Strong debugging, optimization, and performance-tuning skills - including query profiling, index design, and database performance tuning beyond ORM usage.
• You've run observability tooling (Prometheus, Grafana, OpenTelemetry) in production.
• CI/CD and DevOps practices experience.
• Strong English skills, both verbal and written.
• Startup mindset: adaptable, proactive, and comfortable with ambiguity.

Responsibilities:

• Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale.
• Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management.
• Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks).
• Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services.
• Collaborate with product and other engineering teams to solve problems that don't have textbook solutions.
• Work with time-series data, cloud provider APIs, and Kubernetes control plane internals.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

About the Role:
We’re looking for a Backend Engineer to contribute to a next-generation security initiative. You’ll be part of a small, highly technical team working on novel approaches to secure systems - with a focus on cryptography, automation, and AI-powered analysis. You’ll work closely with senior engineers and contribute hands-on to the codebase across the stack. This role involves hands-on development, learning opportunities, and collaboration across engineering, product, and design.

Day to Day:

• Contribute to the design, development, and delivery of features across the product
• Write clean, maintainable code for back-end systems deployed in AWS or GCP
• Collaborate with AI and cryptography specialists
• Work with the product manager to understand requirements and help the team plan architecture, data flows, API specs, and testing strategies
• Follow established engineering practices and participate in team discussions around process and quality
• Participate in customer-driven development and iterate based on feedback
• Write automated tests for load, performance, and error handling

What you bring to the table:

• 3+ years of hands-on software engineering experience for backend development
• Excellent TypeScript and Node.js coding experience
• AWS experience in containers (EKS, ECS) and serverless systems
• Relational, key/value, and graph datastore experience with schema management
• API design, data modeling, secure service development, database systems
• Has a focus on quality code, error handling, and high availability
• A thoughtful, pragmatic approach to solving technical problems in a fast-paced environment
• At least upper-intermediate level of spoken and written English

Extra Credit:

• Versed in Python coding and environments
• Experience with GCP systems
• Experience with applied cryptography, especially key management, TLS, or post-quantum algorithms
• Familiarity with agent-based architectures or systems that scan and orchestrate actions across distributed environments
• Knowledge of AI/ML systems, particularly LLM integration or agent-style reasoning patterns
• Experience managing LLM agents to increase both speed and quality of code generation and tests
• Exposure to security tools, vulnerability detection platforms, or compliance automation
• Prior experience working on developer-facing or infrastructure-heavy products

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. 

What You Will Be Doing 

• Serve as the external voice of the product across webinars, executive roundtables, customer events, and analyst briefings 

• Own product messaging and narrative across predictive AI, threat intelligence, and prevention capabilities 

• Lead structured customer discovery with security leaders, detection engineers, and OT security owners 

• Define and validate target buyer personas, ICPs, and supported use cases 

• Build and maintain sales enablement assets, including pitch decks, demo storylines, competitive content, and objection-handling guides 

• Partner with sales and solution engineering on strategic deals, refining positioning based on direct field feedback 

• Develop launch narratives and collaborate with field marketing on product launches and campaigns 

• Track post-launch adoption and feedback, feeding insights back into messaging and roadmap 

• Run win/loss and voice-of-customer programs to convert buyer and user needs into roadmap priorities 

• Provide input on pricing, packaging, and commercial positioning based on field and competitive dynamics 

• Translate technical capabilities into clear business value for executive and customer audiences 

• Provide a business counterpart to engineering leadership in roadmap, planning, and executive review discussions 

What We Need From You 

• 5+ years of experience in cybersecurity, in product marketing, technical product management, sales engineering, or solutions architecture 

• Proven customer-facing experience, including public speaking at industry events, webinars, or executive roundtables 

• Working fluency across the cybersecurity stack, including threat intelligence, detection engineering, and prevention technologies 

• Working understanding of AI and machine learning as applied to security, with the ability to articulate and assess model performance 

• Strong customer and buyer empathy, with the ability to map personas and prioritize use cases 

• Proven ability to convert market signals and customer needs into product and roadmap input 

• Strong business acumen, comfortable discussing pipeline, expansion, retention metrics, TCO, ROI, and risk reduction 

• Strong communication and stakeholder management skills across technical and executive audiences 

• Entrepreneurial mindset with a high level of ownership and the ability to drive initiatives independently 

• Willingness to travel up to 30% for customer visits, field events, and industry conferences 

Nice to Have 

• Experience in OT, ICS, or critical infrastructure environments 

• Background with content disarm and reconstruction (CDR) or file-based threat prevention solutions 

• Industry exposure in regulated sectors such as government, defense, utilities, or financial services 

• Prior experience in a startup or early-stage environment with autonomous business ownership 

• Published thought leadership, analyst report contributions, or a track record of speaking at industry events 

• Additional language proficiency for regional coverage

Why Join Exadel 

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

The health and fitness software and payment processing provider in the United States, Puerto Rico, Canada, and Mexico. Founded in 1981, they currently work with 7,000+ health clubs. Customer offerings include payment processing and gym management solutions that allow managers to track memberships and schedules and automate payment processing functions.

Project Team 

Team composition: 4 Senior Data Engineers, 1 Project Manager, 1 Business Analyst, 1 QA Engineer, and 2 BI Engineers.

Project Tech Stack 

Main Tech Stack: Databricks (Spark, Delta Lake, SQL Warehouses), Azure Synapse, Azure SQL, Power BI (DAX, semantic modeling, RLS), SQL.

What You’ll Do

• Design and implement scalable data pipelines and lakehouse architectures using Databricks (Delta Lake, Spark)
• Execute migration from Azure Synapse to Databricks, ensuring performance, and reliability improvements
• Develop and optimize Databricks Data Warehouse for analytics and BI workloads
• Build and maintain semantic models to support enterprise reporting and self-service analytics
• Partner with analytics and business teams to deliver high-quality Power BI datasets and dashboards
• Write, optimize, and tune complex SQL queries for large-scale analytical workloads
• Ensure data quality, reliability, and governance across the analytics platform
• Contribute to architecture decisions, best practices, and standards for data engineering

What You Bring

• 5+ years of experience in data engineering or analytics engineering roles
• Strong hands-on experience with Databricks (Spark, SQL)
• Advanced SQL skills, including performance tuning and query optimization
• Experience migrating data platforms, ideally Azure Synapse → Databricks
• Experience with Power BI, including dataset modeling
• Strong understanding of Kimball Data Warehousing approach, star schemas, and analytics best practices
• Experience working with cloud data platforms

English level 

Upper-Intermediate

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Why Join Exadel 

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client  

The health and fitness software and payment processing provider in the United States, Puerto Rico, Canada, and Mexico. Founded in 1981, they currently work with 7,000+ health clubs. Customer offerings include payment processing and gym management solutions that allow managers to track memberships and schedules and automate payment processing functions.

Project Team 

Team composition: 4 Senior Data Engineers, 1 Project Manager, 1 Business Analyst, 1 QA Engineer, and 2 BI Engineers.

Project Tech Stack 

Main Tech Stack: Databricks (Spark, Delta Lake, SQL Warehouses), Azure Synapse, Azure SQL, Power BI (DAX, semantic modeling, RLS), SQL.

What You’ll Do

• Design and implement scalable data pipelines and lakehouse architectures using Databricks (Delta Lake, Spark)
• Execute migration from Azure Synapse to Databricks, ensuring performance, and reliability improvements
• Develop and optimize Databricks Data Warehouse for analytics and BI workloads
• Build and maintain semantic models to support enterprise reporting and self-service analytics
• Partner with analytics and business teams to deliver high-quality Power BI datasets and dashboards
• Write, optimize, and tune complex SQL queries for large-scale analytical workloads
• Ensure data quality, reliability, and governance across the analytics platform
• Contribute to architecture decisions, best practices, and standards for data engineering

What You Bring

• 5+ years of experience in data engineering or analytics engineering roles
• Strong hands-on experience with Databricks (Spark, SQL)
• Advanced SQL skills, including performance tuning and query optimization
• Experience migrating data platforms, ideally Azure Synapse → Databricks
• Experience with Power BI, including dataset modeling
• Strong understanding of Kimball Data Warehousing approach, star schemas, and analytics best practices
• Experience working with cloud data platforms

English level 

Upper-Intermediate

Legal & Hiring Information 

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel  

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

About the Role

We are looking for an experienced Salesforce Engineering Manager to lead a team of Salesforce engineers delivering scalable, secure, and business‑critical Salesforce solutions. This role combines people leadership, delivery management, and technical oversight, and is ideal for a leader who enjoys growing engineers while driving predictable execution. 

You will partner closely with internal team members and other stakeholders to ensure our Salesforce platform continues to evolve in support of Veeam’s global growth. 

What You’ll Do

• Mentor and manage a team of Salesforce engineers through regular 1:1s, feedback, and coaching 
• Support career growth and performance, fostering a collaborative, inclusive, high-trust team culture 
• Optimize delivery for Salesforce initiatives across Salesforce ecosystem, managing risks, dependencies, capacity, and stakeholder communication 
• Guide technical approach for your team, enabling engineers to deliver consistent value 
• Drive engineering best practices (quality, testing, security, scalability), reducing technical debt and improving CI/CD and releases 
• Use data and metrics to improve predictability, quality, and team effectiveness 
• Continuously improve engineering workflows and development practices 

What You’ll Bring

• 6+ years of experience in Salesforce or enterprise software engineering 
• 1+ years of experience leading or managing engineers 
• Strong knowledge of the Salesforce platform, including Apex, Lightning Web Components, Flow, and integrations 
• Experience delivering Salesforce solutions in complex, enterprise environments 
• Strong communication and collaboration skills with technical and non‑technical partners 

Bonus Skills

• Experience working in multi‑org Salesforce environments 
• Familiarity with regulated or compliance‑aware deployment models 
• Experience modernizing or re‑platforming Salesforce implementations 
• Experience working with distributed or global teams 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the Czech Republic, Veeam reserves the right to decline the application for this position.#LI-Remote
#LI-JS4

About the Role

We are looking for an experienced Salesforce Engineering Manager to lead a team of Salesforce engineers delivering scalable, secure, and business‑critical Salesforce solutions. This role combines people leadership, delivery management, and technical oversight, and is ideal for a leader who enjoys growing engineers while driving predictable execution. 

You will partner closely with internal team members and other stakeholders to ensure our Salesforce platform continues to evolve in support of Veeam’s global growth. 

What You’ll Do

• Mentor and manage a team of Salesforce engineers through regular 1:1s, feedback, and coaching 
• Support career growth and performance, fostering a collaborative, inclusive, high-trust team culture 
• Optimize delivery for Salesforce initiatives across Salesforce ecosystem, managing risks, dependencies, capacity, and stakeholder communication 
• Guide technical approach for your team, enabling engineers to deliver consistent value 
• Drive engineering best practices (quality, testing, security, scalability), reducing technical debt and improving CI/CD and releases 
• Use data and metrics to improve predictability, quality, and team effectiveness 
• Continuously improve engineering workflows and development practices 

What You’ll Bring

• 6+ years of experience in Salesforce or enterprise software engineering 
• 1+ years of experience leading or managing engineers 
• Strong knowledge of the Salesforce platform, including Apex, Lightning Web Components, Flow, and integrations 
• Experience delivering Salesforce solutions in complex, enterprise environments 
• Strong communication and collaboration skills with technical and non‑technical partners 

Bonus Skills

• Experience working in multi‑org Salesforce environments 
• Familiarity with regulated or compliance‑aware deployment models 
• Experience modernizing or re‑platforming Salesforce implementations 
• Experience working with distributed or global teams 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the Romania, Veeam reserves the right to decline the application for this position.#LI-Remote
#LI-JS4

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English (Spanish / German / French nice to have)
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

How You'll Make an Impact:

Cloudbeds is looking for a Product Manager to own and evolve the core accounting and financial operations systems that power the Cloudbeds platform. This role sits at the intersection of hospitality operations and accounting, shaping how tens of thousands of properties worldwide handle folio transactions, record money movements, close their books, and integrate with downstream financial systems.

You will be responsible for defining the product vision and execution strategy for the financial backbone of Cloudbeds, ensuring accuracy, auditability, and scalability while supporting diverse operational workflows across regions, property types, and accounting practices.

This is a high-impact role working on mission-critical, high-trust systems used daily by hotel operators, finance teams, and integration partners.

Our Product Team:

Our team is energized by tackling complex problems and turning them into elegant and scalable solutions. We collaborate openly with deep respect for diverse perspectives, value candid feedback, and rely on strong async communication to move fast while staying aligned as a remote-first team. People who can create structure from ambiguity and push ideas forward with others do especially well here.

What You Bring to the Team:

• Own the strategy and lead the execution of our financial operations & accounting products within the Cloudbeds Platform
• Lead accounting integrations from end to end, with a focus on platform extensibility, clear documentation, and an excellent developer experience for partners and customers
• Drive user discovery to deeply understand workflows, constraints, and pain points
• Translate business and customer needs into concise and detailed product requirements
• Use data to validate hypotheses and to justify product decisions
• Define success metrics and track progress throughout the product life cycle
• Collaborate closely with engineering, design, and integration partners to deliver world-class products

What Sets You Up for Success:

• 5+ years of product management experience with SaaS products in finance, accounting, payments, or other high-trust systems
• 2+ years of experience collaborating with fully remote, international multi-disciplinary teams
• Solid understanding of accounting fundamentals
• Strong critical and analytical skills to solve real customer problems
• Ability to articulate complex concepts to cross-functional audiences
• Demonstrated ability to use AI thoughtfully as a force multiplier, while applying sound product judgement for final outputs
• Curiosity to learn new things and challenge the status quo
• Degree in Business, Finance, Accounting, Computer Science, or a related field

Bonus Skills to Stand Out (Optional):

• Prior experience in the hospitality or travel industry
• Knowledge of hospitality-specific accounting software ecosystems and integrations
• Experience building PMS, ERP, or accounting products
• Experience working with compliance, audit, or regional accounting requirements

#LI-SD1

How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, databases, queues, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, databases, queues, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

• Experience in Technical and People leadership
• Deep understanding of the software development lifecycle
• Proven experience leading cross-functional teams (e.g. engineering, design, product, QA, data)
• Experience resolving complex engineering and communication issues
• Great time management, organizational and multitasking skills

• Experience with developing, deploying, and maintaining  frontend applications or microservices-oriented applications
• Experience in online casino or sports betting products and driving improvements to them

• Leading the team of engineers; reporting directly to you will be engineers (tech leads, software engineers, QAs)
• Ensure growth and development opportunities for all team members which includes employee coaching and mentoring, identifying and removing roadblocks and distractions, running regular 1:1s and feedback sessions with team members, performing performance reviews for the direct reports
• Nurturing a strong relationship with other engineering managers, technical leads and product managers
• Stakeholder coordination: defining priorities, managing expectations, ensuring regular updates and follow-ups regarding the teams’ scope of work
• Supporting engineering department goals by setting team requirements, goals and timelines
• Making relevant technical and business decisions that ensure predictable delivery in terms of timelines, stability, and performance
• Building and maintaining the culture of engineering excellence - we don’t cut corners when it comes to quality and reliability

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team of 8-12 engineers
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of of Python, Java, C#, or another similar language
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Python, Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 500 EUR per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team of 8-12 engineers
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of of Python, Java, C#, or another similar language
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Python, Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Remote first
• 25 days of paid annual leave
• 3 paid days off for volunteering or L&D activities
• Private Health Insurance
• Mental Health Support Platform
• FitPass
• Family and friendly leave (according to statutory)
• Personal L&D budget
• Share Options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN

• The gross monthly salary for this position ranges from 7400€ to 11560€, depending on your skills, and experience.
• Private Health Insurance
• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Parental Leave days 
• Family-Friendly Leave 
• Personal L&D budget in the amount of 500 EUR per year
• Mental wellbeing platform Plumm
• WFH equipment allowance
• Sabbatical Leave
• Share options
• Team Events

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth.

Key Responsibilities

• Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
• Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
• Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization.
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
• Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
• Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. 

Qualifications

• 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results.
• Experience leading cross-functional teams and delivering impactful results.
• Deep understanding of modern product and project management practices. 
• Good understanding of when development is needed or not needed to solve the problem.
• Strong analytical mindset with the ability to make data-informed decisions.
• Strong organizational, planning, and delivery skills are a must.
• Excellent communication with strong stakeholder engagement and alignment skills.
• Proven records in business process analysis, optimization, and digital transformation.
• Experience in building automations to optimize processes and manual tasks.
• Self-driven, highly organized, and comfortable working remotely across time zones.
• Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
• Previous BA experience is a plus.
• Fluent in English (spoken and written).

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

dbt Platform, our rapidly growing SaaS offering, has ambitious goals to enhance its capabilities in the year ahead. We are looking for a Senior Software Engineer ll to join our Romania-based engineering team, who are focused on building essential platform features like telemetry ingestion, authorization, and infrastructure-as-code integrations.

The team needs strong engineers to establish our platform evolution strategy. As dbt Platform grows, this person will help design and implement new capabilities from the ground up, ensuring we provide robust integration points for our customers. This co-located team will work closely with the broader engineering organization to deliver scalable solutions.

In this role, you can expect to:

• Evolve dbt’s architecture to keep up with our fast growing customer base and scaling needs
• Be a key contributor to the development of dbt Platform and its telemetry ingestion platform
• Be an advocate for software engineering best practices
• Develop a robust software framework for seamlessly developing application platform features into dbt Platform.
• Collaborate closely with product teams, and other stakeholders.
• Mentor and support junior team members, fostering a collaborative and innovative environment.

Qualifications:

• Have a minimum of 8 years experience as a software engineer
• Experience with at least one of the following technologies: Python, Rust, and/or Go
• Experience with shipping vertical features both individually and as part of a larger team.
• Previous experience with SaaS products (SOA preferred)
• Minimum requirement of Bachelors degree in related field (computer science, computer engineering, etc.)
• Have an excellent level of English, both written and spoken

You are a good fit if you:

• Have strong fundamentals in a variety of software development paradigms (e.g. object oriented, functional)
• Understand trade-offs and are able to articulate the pros and cons of each option
• Have used or want to use AI driven development tactics
• Have worked on distributed systems at scale
• Are comfortable managing ambiguity and driving clarity and innovation
• Understand how to make tradeoffs to ship useful features today without sacrificing long-term quality
• Are highly motivated and able to build alignment across stakeholders
• Can operate independently and unblock yourself when needed

You'll have an edge if:

• Have extensive knowledge in AI development tactics with successful implementation examples
• Are a Rust subject matter expert
• Have previous experience with Kafka at scale
• Have previous experience with automated testing
• Have experience working on a distributed team

Compensation & Benefits

• This is an FTE role only (CIM)
• Salary: Competitive, based on experience
• Equity Stake
• Benefits: medical insurance, life insurance, vision& dental coverage, office refresh stipend e.g.
• Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Team Interviews

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Are you a data enthusiast with a passion for uncovering hidden insights and driving impactful change? Our dynamic and successful team is expanding its remit, and we're looking for an ambitious Operations Analyst to join our Technology Operations Team. You'll play a crucial role in empowering our business to make data-driven decisions, building on our proven track record of affecting change through metrics, reporting to the Senior Manager of Technology Operations.

We are the 'hub' of reporting across Engineering, Product, and Data Operations, giving you a unique opportunity to gain a deeper understanding of how a technology organization measures and reports on various productivity, delivery, quality, and ultimately value metrics. This is a new and exciting opportunity for our business, offering significant scope for impact and growth. If you thrive on working with data, enjoy telling compelling stories with numbers, and are ready to make a tangible difference, we want to hear from you.

What you'll do:

• Acquire and Prepare Data: Source data from various systems, including via API connections, ensuring data quality and integrity.
• Transform and Model: Clean, transform, and model large datasets to prepare them for analysis, identifying key variables and relationships.
• Analyse and Interpret: Apply your knowledge of statistical models and analytical techniques to uncover trends, patterns, and hidden insights within complex operational data.
• Visualize and Communicate: Develop clear, concise, and executive-appropriate reports and data visualizations that effectively communicate complex connections and findings to non-technical stakeholders. Experience with data visualization tools (e.g., Looker, Power BI, Tableau) is a plus.
• Storytell with Data: Translate data insights into actionable recommendations, crafting compelling narratives that empower the business to make informed, data-driven decisions. The metrics and outputs you provide will directly inform product deliverables.
• Collaborate and Influence: Work closely with Engineering, Product, and Data Operations teams to understand their challenges and provide data-driven solutions that drive operational improvements.

What you'll bring:

• A Bachelor's degree in Statistics, Computer Science, or a similar quantitative field.
• Proven experience working with large datasets and a strong understanding of statistical models.
• Hands-on experience with the full data lifecycle: obtaining data (e.g., via API), transforming data, analyzing data, and data visualization.
• A passion for storytelling with data and the ability to communicate complex information clearly and concisely to diverse audiences.
• A proactive, curious, and ambitious mindset, eager to succeed in a new and evolving role.
• Excellent problem-solving skills and attention to detail.
• Familiarity with R/Python for data analysis is a nice-to-have.

What’s in it for you? 

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best
• Hybrid working - We want you to strike a balance and be where you do your best work. You will work with your manager to agree on what is best for you and your team
• You will also get a budget to kit out your home office
• Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Meal Vouchers 40 RON/ Day
• Access to an Employee Assistance Programme
• Medical Insurance 
• 7Card (upon request)

Join us and be a part of a team that truly values the power of data to drive business success!

We are looking for a hands-on Technical Support Manager to lead our L1 support team in Cluj-Napoca. You will own the day-to-day operational performance of a shift-based team providing follow-the-sun support to ComplyAdvantage’s global customer base. This is a manager role: you will be close to the work, close to the data, and directly responsible for the quality and development of your team.

We have recently migrated from Zendesk to Pylon as our customer ticketing platform. We don’t expect you to have Pylon experience - but we do expect you to be the kind of person who picks up a new system quickly, configures it to work well, and continuously optimises it as the team’s needs evolve.

What We Are Specifically Looking For

Three qualities matter most in this hire. They are called out here because they are non-negotiable, and because we want to be transparent about what success in this role looks like from day one.

Active, direct performance management.  You have managed people, not just led them. You are comfortable having difficult conversations early, setting improvement goals, and following through. The people on your team should always know where they stand - and feel supported to grow. This is not a role for someone stepping into management for the first time.

Using data and AI to drive decisions and accountability.  You use data as a matter of habit - to spot trends, quantify problems, and hold others accountable. You are genuinely curious about AI tools and how they can make the team smarter and faster. You can translate support insight into commercial language: CSAT, churn risk, ARR exposure - and use it to influence Product and Engineering prioritisation, not just report it upward.

Passion for customer outcomes, not just ticket metrics.  You care about whether the customer’s problem was actually solved, not whether the ticket was closed. You push for root cause fixes over workarounds. You represent the customer’s voice in product conversations, and you find it unacceptable for the same issues to keep recurring without being addressed.

What You Will Be Doing

Team Leadership & Development

• Lead, coach, and develop a team of frontline L1 support analysts across shift patterns, including morning, afternoon, and overlap coverage.
• Set clear performance expectations and hold regular, structured 1:1s, not just check-ins, but genuine conversations about quality of work, individual development, and progression.
• Actively performance-manage underperformance: give direct, constructive feedback early, set improvement goals, and follow through. The team should know where they stand.
• Create structured development paths so analysts grow in capability and can take on greater ownership over time - including preparing the most capable for future step-up opportunities.
• Identify and address skills gaps proactively through coaching, training, and stretch assignments rather than waiting for issues to surface in data.
• Build a culture of accountability, curiosity, and customer empathy - where the team is proud of the quality of their work and takes ownership of outcomes.
• Partner with Singapore-based coverage to ensure genuine follow-the-sun continuity for our global customer base.

Operational Excellence

• Manage daily ticket operations: triage, prioritisation, escalation, and resolution across the queue.
• Own shift handovers and ensure nothing falls through the gap between coverage windows.
• Maintain and improve team playbooks, escalation procedures, and standard operating procedures.
• Ensure escalations to engineering are well-documented, clearly prioritised, and tracked to resolution.
• Monitor queue health in real time and intervene early when volume, backlog, or SLA trends deteriorate.

Tooling & Systems

• Own the configuration, reporting, and continuous optimisation of Pylon as the team’s primary ticketing platform.
• Build and maintain dashboards that give the team - and leadership - clear visibility of performance, backlog, and trends.
• Identify manual or repetitive workflows and drive automation where tools allow, including Pylon’s integration with Slack, Linear, and Jira.
• Evaluate and pilot new tooling as the support stack evolves, including AI-assisted capabilities for ticket routing, deflection, and workflow guidance.

Data, AI & Continuous Improvement

• Use data to drive decisions: analyse ticket trends, identify recurring issues, and surface product or process gaps to Engineering and Product.
• Leverage AI tools to identify patterns in support volume, predict demand, and proactively address issues before they escalate.
• Champion root cause analysis over recurring workarounds - push for systemic fixes.
• Track KPIs including CSAT, first reply time, resolution time, backlog ageing, and escalation rates; report regularly to senior stakeholders.

Customer Advocacy & Cross-functional Collaboration

• Act as the voice of the customer internally, representing support trends in cross-functional discussions with Product, Engineering, and Customer Success.
• Hold Product accountable for recurring pain points: quantify the business impact of unresolved issues in terms of CSAT trends, churn risk, and ARR exposure - not just ticket volume. Support insight should carry commercial weight in product prioritisation discussions.
• Ensure seamless escalation coordination with the Customer Success team during complex or high-priority customer situations.
• Develop self-service resources - FAQs, knowledge base articles, and guided workflows - to reduce avoidable ticket volume.
• Contribute to QBRs and executive updates with data-backed insight on support performance and customer health.

Incident Response

ComplyAdvantage has a formal, well-established incident response plan for major service disruptions. Customer-facing communications during incidents are owned separately. The Manager’s responsibility in this area is process adherence and measurement, not incident command.

• Ensure the support team follows established incident response procedures consistently and without delay when disruptions occur.
• Act as the support-side point of contact during incidents, coordinating with the responsible individual for customer communications and with Engineering for resolution updates.
• Maintain clear visibility of incident-related ticket volume, SLA impact, and team response times throughout.
• Contribute to post-incident reviews from the support perspective; ensure any process gaps or team training needs identified are addressed.
• Use incident data to monitor recurring disruption patterns and surface systemic risks to Product and Engineering.

About You

We are looking for someone who combines operational rigour with genuine passion for customer outcomes and team development. We are looking for someone who has operated at a manager level - with real accountability for performance, development, and operational decisions - not someone stepping into management for the first time.

Experience

• 3–5 years of experience in technical or customer support, with at least 1–2 years in a management role with direct people accountability and focused on growth and career progression (not team lead or senior analyst).
• Demonstrated track record of performance managing individuals: setting expectations, delivering feedback, running improvement processes, and making difficult calls.
• Proven experience managing shift-based teams, ideally across time zones.
• Hands-on experience configuring, reporting on, and optimising ticketing or CRM platforms (Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar - Pylon experience not required but fast learning is essential).
• Experience working in a B2B SaaS environment, preferably supporting technical or compliance-adjacent products.

Skills & Mindset

• Sharp eye for detail - you notice when something is off before it becomes a problem.
• Data-driven: comfortable pulling reports, spotting trends, and using insight to guide decisions rather than gut feel alone.
• Genuine enthusiasm for AI tools and automation - you actively look for ways to work smarter, not just harder.
• Able to translate support data into commercial language: CSAT, churn risk, ARR impact - and use it to influence stakeholders beyond the support function.
• Strong written and verbal communication skills in English; able to write clear, empathetic customer-facing responses and crisp internal escalations.
• Calm under pressure and decisive when it matters: able to triage competing priorities and keep the team focused.
• A genuine developer of people - patient, direct, and invested in bringing out the best in those around you. You find it rewarding to see someone improve, and frustrating when potential is left on the table.
• Collaborative and low-ego - you work well with Engineering, Product, and Customer Success without needing to own the credit.

What’s in it for you?

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best.
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships.
• You will also get an annual budget to kit out your home office
• Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Working from home budget
• Meal Vouchers 40 RON/ Day
• Access to an Employee Assistance Programme (Atlas) 
• Medical Insurance
• 7Card Subscription (upon request)

Responsibilities:

• Work with the product manager to define and detail the product requirements
• Define software architecture and design matching the requirements
• Write and push high-quality code efficiently for both the frontend and backend
• Apply synchronous and asynchronous design patterns
• Scale distributed applications
• Identify and leverage opportunities to improve general engineering productivity
• Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
• Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7

Qualifications We Value:

Responsibilities:

• Work with the product manager to define and detail the product requirements
• Define software architecture and design matching the requirements
• Write and push high-quality code efficiently for both the frontend and backend
• Apply synchronous and asynchronous design patterns
• Scale distributed applications
• Identify and leverage opportunities to improve general engineering productivity
• Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
• Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7

Qualifications We Value:

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

About MariaDB

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

Are you interested in working in a dynamic and growing international company? Are you passionate about solving difficult, new, and unique problems? Are you organized and enjoy working with candidates and managers across the globe? If you answered yes, then you will love working as a Global Recruiting Coordinator within the Talent Acquisition team at MariaDB.

MariaDB is growing our talent acquisition team with this new position and is looking for someone to help expand a well-run global recruiting coordination function.

The Global Recruiting Coordinator plays a critical role in supporting the company’s hiring process by coordinating all aspects of recruitment and ensuring a seamless candidate and hiring manager experience. In a database company, where technical talent and specialized roles are key, the Global Recruiting Coordinator partners closely with candidates, recruiters, hiring managers, and interview teams to manage scheduling, communication, and logistics related to attracting top technical talent.

Responsibilities

Recruiting Operations:

• Coordinate all stages of the recruitment process, including interview scheduling, travel arrangements, and follow-up communication
• Scheduling and coordinating phone screens and interviews, working directly with the candidates, and hiring managers to ensure that the interview experience is both positive and enjoyable for all
• Maintain and update the Greenhouse Applicant Tracking System (ATS) to ensure accurate data with candidate information, workflow status, job postings, scheduling and interview feedback. Greenhouse experience required.
• Draft and post job descriptions on internal and external platforms, ensuring alignment with company tone and branding
• Support recruiters in sourcing and screening candidates for positions in engineering, database development, product, and business teams
• Working collaboratively with candidates, recruiters and hiring managers to maintain accuracy and data integrity
• Preparing offer letters and other onboarding processes
• Initiating and tracking candidate background checks

Candidate Experience:

• Act as a key point of contact for candidates, providing timely updates and ensuring a professional, welcoming experience
• Communicate interview details clearly, including technical assessment setup (e.g., assessments, case studies, or problem-solving sessions)
• Gather feedback from interviewers and assist in debrief scheduling and decision meetings

Hiring Team Support:

• You have a passion for creating and sustaining a positive company culture and contributing to MariaDB's reputation and success
• Work with recruiters to understand interview panel availability, technical requirements, and hiring timelines
• Prepare interview materials — such as evaluation forms or candidate profiles — before assessments
• Coordinate with HR on offer letters, background checks, and onboarding schedules

Data and Reporting:

• Generate and analyze recruitment metrics (time-to-fill, candidate pipeline reports, source effectiveness)
• Support compliance by maintaining accurate and confidential candidate data in the ATS
• Assist in process improvement initiatives related to recruiting efficiency and data accuracy Assisting with other recruiting activities as needed
• Work on special projects for the TA and HR teams as needed

Qualifications

Experience:

• 2–3 years of experience in recruiting coordination or HR administration, preferably in a technology or database-focused company
• Experience using ATS Greenhouse, preferred or HRIS tools Bamboo HR preferred
• Familiarity with technical recruitment processes (for software engineers and developers, database admins, data scientists, etc.)
• Scheduling - You have excellent scheduling skills, particularly when juggling multiple busy calendars - Experience scheduling in Greenhouse and Google required
• You have unmatched documentation and organizational skills, and you excel at prioritizing when given multiple projects. Your attention to detail is second to none
• Problem-Solver. You love tackling the most difficult challenges and know how to get to the best solution
• Fast paced. You thrive in a fast- paced environment and know exactly how to prioritize when balancing many different projects and timelines. You are results driven and always operate with a sense of urgency

Skills:

• Excellent organizational and time-management skills; ability to manage multiple priorities and an eye for details
• You have exceptional communication skills, both oral and written. You effectively communicate with a wide variety of audiences at all levels of an organization
• Proven ability to maintain and handle sensitive information and maintain strict confidentiality as required
• High attention to detail and data accuracy
• You have a technical background- Proficiency with scheduling tools (Greenhouse, Google Calendar, Outlook, Slack, etc.) and collaboration platforms
• Comfort working in a fast-paced, high-tech environment
• You are a team player and have a positive attitude and work well as part of a team.
• You are self-motivated and thrives in a fast-paced, rapidly changing environment
• Interest or background in database technologies (e.g., SQL, cloud data platforms).
• Experience supporting technical or engineering hiring in SaaS or enterprise software environment
• Have introduced or utilized AI tools in the recruitment process 

Education:

• Bachelor’s degree in Human Resources, Business Administration, Communications, or related field

Success Indicators:

• Smooth and timely interview scheduling with minimal rescheduling
• Positive feedback from candidates and hiring teams
• Accurate and up-to-date talent pipeline tracking
• Contribution to continuous improvement in recruiting workflow efficiency 

Location

Remote - Romania, or Hybrid Bucharest 

What’s in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), stock options, a massive degree of flexibility and freedom, and more.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Primary purpose

The Engineering Manager for the AI & Automation Squad is accountable for building and leading an engineering team that delivers scalable, secure, and business-driven AI and automation solutions across enterprise business applications.

Key responsibilities

• Lead and grow the AI & Automation engineering squad within the Business Applications Tribe.
• Own engineering delivery, technical quality, reliability, and operational excellence for AI and automation solutions.
• Establish modern engineering practices aligned with Enterprise Engineering, including a product mindset, DevOps, and platform thinking.
• Partner closely with Product Management, Business Application Leads, Architecture, Security, and Data teams.
• Drive adoption of AI, automation, and low-code platforms to improve efficiency and decision-making across the organization.
• Ensure solutions are scalable, compliant, and reusable across Finance, HR, and other business domains.

What you will do

• Build, coach, and performance-manage engineers, including AI engineers, automation engineers, and low-code developers.
• Define the squad mission, roadmap, and technical priorities in alignment with tribe and enterprise strategy.
• Oversee the design and delivery of:
  • AI-powered assistants and copilots
  • Process automation, including workflow automation, RPA, and orchestration
  • Intelligent integrations across Google, Microsoft Dynamics 365, Power Platform, and other enterprise systems
• Establish and enforce engineering standards for coding, testing, security, monitoring, and CI/CD.
• Embed responsible AI practices, data governance, and compliance into solution design and delivery.
• Manage dependencies, risks, and technical debt.
• Act as the escalation point for delivery, quality, and operational issues.
• Support hiring, onboarding, and capability development as the squad grows.

Success measures (KPIs)

• Delivery predictability, including on-time and on-scope delivery of squad commitments.
• Engineering quality, including reliability, defect rates, and maintainability.
• Platform scalability and reuse, including shared components and automation reuse rate.
• Team health and engagement.
• Compliance and security adherence, including audit findings and policy violations.
• Experience managing a team of 3 engineers, with plans to scale through hiring.
• Experience building automations and AI agents in enterprise contexts.

Experience 

• 5+ years of experience in software or platform engineering roles.
• 2+ years of people leadership experience.
• Strong experience with enterprise business applications, preferably including:
  • Microsoft Dynamics 365, including Finance, HR, CE, or Business Central
  • Low-code platforms such as Power Platform, including Power Automate, Power Apps, and Copilot Studio
  • Google AppSheet
  • n8n
  • UiPath
• Hands-on understanding of automation patterns, including workflow automation, RPA, and event-driven automation.
• Working knowledge of AI and ML concepts and applied AI in enterprise contexts.
• Experience operating in product-centric or platform teams.
• Solid grasp of cloud platforms, preferably Azure or AWS.
• Strong understanding of DevOps practices and CI/CD pipelines.
• Experience with API-based integrations and enterprise architecture principles.
• Experience working in regulated environments with security, privacy, and compliance requirements.

Soft skills

• Strong people leader with a coaching and growth mindset.
• Excellent communication skills across technical and non-technical audiences.
• Business-oriented thinking with the ability to connect engineering outcomes to business value.
• Comfortable navigating ambiguity and driving change in transformation environments.
• Collaborative and pragmatic problem-solver.
• Ability to influence without authority across tribes and functions.
• High ownership, accountability, and a bias for action.

Technical Account Manager (TAM)

Remote, Mexico

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Technical Account Manager (TAM)

Hybrid, Bucharest, Romania

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Technical Account Manager (TAM)

Hybrid, Bangalore, India

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch at Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Senior Python Software Engineer (Perm, Romania, Remote + Travel)

This is a permanent full time remote opportunity for those based in Romania. This role will require some occasional travel to London, UK. 

About Nearform

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products.
Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems.

About the Senior Python Engineer role

As a Senior Engineer at Nearform your main task will be designing & building applications using Python. However as you’ll likely work on a variety of projects your responsibilities may also include:

• Supporting component design, development and maintenance and taking responsibility for personal technical quality standards within the project team.
• Assisting with defining structured practices, especially in source code management, building and deployment.
• Designing and implementing data storage solutions.
• Optimising performance in applications for maximum speed and scalability.
• Getting feedback from users and clients, and building solutions for them. 
• Assisting with the analysis of client requirements.
• Working with and supporting Technical Leaders in project execution and timely delivery.
• Collaborating with client teams.

What we are looking for in this person:

• Significant experience delivering at a Senior Engineer level. Our Seniors typically have at least 6 years’ commercial experience.
• Practical experience of delivering in an agile environment.
• Practical experience and knowledge of developing real-world solutions.
• Deep knowledge of the Python language.
• Strong experience using modern AI tools at multiple stages of the development cycle
• Deep understanding of Python frameworks, must include FastAPI and Pydantic.
• Deep understanding of versioning control tools - e.g. Git.
• Testing experience and familiarity with testing tools at all levels, unit, integration and end to end testing.
• Practical and real world experience working with databases and cloud environments.
• Experience with automation, CI and CD.
• Experience building software collaboratively using pull requests and code reviews
• Excellent communication and collaboration skills.
• Professional proficiency in English.
• Available to travel onsite to London, UK occasionally. 

Benefits & Perks:

• • Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. 
  • Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! 
  • Paid Time Off Package - We offer an annual leave of 24 days plus public holidays. We also offer sick leave, marriage leave and many more.
  • Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in RON) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
  • Training and Development Allowance - We understand the importance of continuously learning so we offer an allowance of up to €1000 (equivalent in RON) you can use to upskill yourself.

Our Interview Process

1. 1. Talent Call (30 mins via Zoom)
      An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.

      ---

   2. Technical Assessment (1 hour via Zoom)
      A live coding challenge with one of our trained interviewers. You'll be asked to build a working solution to a problem via screen sharing, demonstrating your Python expertise, problem-solving ability, and coding best practices in a real-time environment.

      ---

   3. Hiring Manager Interview (45 mins via Zoom)
      A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join.

There may also be an additional interview with the client depending on the project

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.  

Senior Python AI Software Engineer (Contract, Romania, Remote + Travel)

This is a full time contract opportunity for those based in Romania This role is suitable for candidates based in Romania but will require occasional travel to London, UK. 

About Nearform

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products.
Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems.

The Role

As a Senior Python Developer at Nearform your main task will be designing & building applications using Python. However, as you’ll likely work on a variety of projects your responsibilities may also include:

• Supporting component design, development and maintenance and taking responsibility for personal technical quality standards within the project team.
• Assisting with defining structured practices, especially in source code management, building and deployment.
• Contributing to Nearform tooling and open-source projects.
• Designing and implementing data storage solutions.
• Optimising performance in applications for maximum speed and scalability.
• Using appropriate tools to maintain version control and build processes.
• Getting feedback from users and clients, and building solutions for them. 
• Assisting with the analysis of client requirements.
• Working with and supporting the Delivery Architect (team lead) in project execution and timely delivery.
• Collaborating with client teams.

What we are looking for in this person

• Significant experience delivering at a Senior Developer level in an enterprise environment.
• Practical experience of delivering in an agile environment.
• Practical experience of knowledge of developing real-world solutions and platforms.
• Deep understanding of Python.
• Strong experience using modern AI tools at multiple stages of the development cycle
• Deep understanding of SQL Databases (PostgreSQL is preferred).
• Experience with LangChain, AutoGen, or similar frameworks for multi-agent systems.
• Deep understanding of versioning control tools - Git in particular.
• Good understanding of security and performance considerations.
• Understanding of layout aesthetics, responsive design and mobile web development.
• Understanding of architectural and design patterns.
• General familiarity with a wide variety of open-source technologies and tools.
• Excellent analytical and multitasking skills.
• Excellent communication and collaboration skills.
• Professional proficiency in English.
• Experience with spec driven development tools - highly desirable 
• Available to travel onsite to London, UK occasionally