Who we are:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralize the risk of money laundering, terrorist financing, corruption, and other financial crimes.

More than 1,000 companies rely on us to understand who they’re doing business with, powered by the world’s only global, real-time database of people and companies. Our solutions surface thousands of risk events daily from millions of structured and unstructured data points.

The Role

We are looking for a Partner Associate to manage and grow our Scaled Partner portfolio. This role is designed for a high-energy, commercially minded professional who can manage a large volume of "wholesale" and "embedded" partners.

You will be the primary point of contact for a broad book of partners who integrate our data into their own platforms. Your goal is to ensure these partners remain successful, renew their agreements, and most importantly, identify opportunities to expand their usage and adopt new product modules. This is a high-impact role that combines account management, sales strategy, and operational excellence.

What you’ll be doing

• Portfolio Management at Scale: Own the commercial relationship for a large book of wholesale and platform partners, with accountability for retention and expansion revenue.
• Drive Partner Expansion: Proactively identify "signals" for upsell and cross-sell within your partner base, ensuring they are leveraging the full breadth of our product suite.
• Wholesale Excellence: Manage high-volume renewal cycles efficiently, ensuring no partner is left behind and commercial terms remain optimized for both parties.
• Enabled Growth: Act as a "Partner Coach," ensuring your partners have the resources and documentation they need to successfully resell or embed ComplyAdvantage into their own customer bases.
• Pipeline Management: Maintain a clean and accurate forecast of renewals and expansion opportunities within Salesforce, prioritizing your time based on the highest-impact deals.
• Feedback Loop: Be the "voice of the partner" for our Product and Ops teams, identifying common pain points or feature requests across your high-volume portfolio.
• Program Automation: Assist in building and refining "one-to-many" communication strategies (e.g., newsletters, automated webinars, or partner portals) to keep the scaled portfolio engaged.

What you’ll bring

• Experience: 2+ years of experience in Account Management, Channel Sales, or Customer Success - ideally within SaaS, Fintech, or RegTech.
• Commercial Drive: You have a "hunter" mindset within an existing book of business; you enjoy the challenge of uncovering expansion revenue.
• High Velocity: You are comfortable juggling a large number of accounts simultaneously and know how to use CRM tools (Salesforce) and automation to stay organized.
• Consultative Approach: You can quickly understand a partner’s business model and articulate how ComplyAdvantage adds value to their end-users.
• Communication: Exceptional written and verbal communication skills; you can distill complex technical updates into clear, actionable benefits for partners.
• Resilience: You thrive in a fast-paced environment and are motivated by hitting and exceeding quarterly commercial targets.

What’s in it for you?

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical 
• Budget to set up your home office upon joining
• Annual learning budget to drive your performance and career development
• Meal Vouchers 35 RON/ Day 
• Access to an Employee Assistance Programme (Atlas) 
• Medical Insurance 
• 7Card Subscription (upon request)

The Position

The Regional Sales Manager is a significant driver of company revenue and growth in Southern Europe, working remotely. Your responsibilities will include the development and implementation of strategic account plans targeting deployments of our MetaDefender and MetaAccess Security platforms. You will build the right relationships inside a target account, know how to leverage your company resources to the fullest, and negotiate and close new business. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of exceeding multi-million-dollar sales quotas. Candidates selling into critical infrastructure and data diode sales experience are given a preference.

What You Will Be Doing

• Strategically target business opportunities that leverage high value use cases, in key verticals.
• Develop and execute sales strategies and tactics to sell OPSWAT products, solutions, and services to exceed your sales quotas.
• Communicate value propositions to clients that speak intimately to their needs and requirements.
• Utilize client-centric, solutions-oriented selling strategies and hunter’s mentality to identify, qualify, convert enterprise sales.
• Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process.
• Maintain extensive account and opportunity detail in Salesforce CRM, including account win plans, customer touch points, sales inhibitors, etc.
• Forecast and report revenue projections accurately to management.
• Overachieve on annual quota, measured quarterly.

What We Need From You

• • A minimum of 5 years successfully selling technology products and solutions to business.
  • Bachelor’s degree, preferably in a technical discipline or equivalent experience.
  • A successful track record selling complex-solutions directly to enterprise customers and through Channel/SI Partners.
  • You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
  • Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
  • Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
  • You keep your pipeline accurate and your forecast updated for management.
  • Possess, at minimum, a fundamental understanding of security threats, solutions, and security tools.
  • Excellent time management skills, and work with high levels of autonomy and self-direction.
  • You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
  • You are able to travel as necessary to your assigned accounts, and to Company meetings.
  • Highly ethical and professional personal conduct.

About the Role

The Inside Channel Manager is responsible for managing and driving business results of select Veeam partners. The ICM has overall ownership of sustainable growth within partners, including revenue, relationship, investment, and commitment. The ICM will provide advice and assistance to Veeam Pro Partners on all licensing, product, sales and technical requirements. They will also work closely with their partners to help identify new revenue opportunities.

What You’ll Do

• Achieving revenue targets and goals for the territory
• Reinforces sales & technical knowledge of the partner
• Builds and maintains lasting relationships with key roles within a partner account
• Develops, negotiates and tracks joint Action Plans with the partner
• Discovers partner’s pipeline and keeps it updated from partner side
• Keeps partners up-to-date on Veeam news and promos
• Checks compliance with ProPartner Program requirements and drives the upgrade of the partner level.
• Develops a solid working knowledge of Veeam Software products and the benefits they provide to potential and existing partners.
• Provides support to partners including help with licensing and technical issues related to Veeam products.
• Provides support to qualified prospects and customers including follow up, product information, quotations and closures
• Provides forecasting and account opportunity as needed
• Updates and maintains partner accounts in Veeam CRM system
• Ensure pipeline coverage and follow-up (for resell and cloud projects) 

What You’ll Bring

• Professional in English
• 2+ years experience selling software velocity/high volume sales
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships.
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Understands channel community, industry, and market 

What You`ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-AP1

About the Role

The Associate Hosting Representative works with Veeam Cloud & Service Provider, Channel, and Commercial teams to grow Veeam’s presence within the hosting and service provider ecosystem. The role focuses on developing partner relationships and driving revenue through Cloud and Service Provider partners.

What You’ll Do

• Working closely with the rest of the Veeam Cloud and Service Provider team, Channel Managers and Commercial (end-user) team.
• Achieving the assigned revenue targets and MBOs for the territory.
• Developing and executing territory plans with the focus on prospective mid-sized Service Provider market.
• Recruiting, training and enabling prospective Cloud and Service Provider partners.
• Managing the full sales cycle of an opportunity, including generating own leads or responding to inbound leads, understanding solution requirements, providing proposals and closing opportunities.
• Providing ongoing account management of the hosting partners.
• Leveraging existing relationships and creating new relationships in the channel partner community.
• Working with marketing, alliances and distribution teams on opportunity-generating campaigns.
• Providing forecasting and account opportunity management in Salesforce.
• Providing ongoing support and training to channel and commercial teams.
• Maintaining and promoting a successful and positive work environment.
• Fulfilling professional goals and targets based on the performance indicators at the individual, department, and company level.
• Reporting and registering on time complete and accurate data required in internal applications, tools and systems.
• Performing any other service tasks and responsibilities assigned by the department manager.

What You’ll Bring

• Bachelor’s Degree preferred (a combination of education and experience will be considered).
• Advanced level English and French.
• 2–3 years of previous experience in Business-to-Business (B2B) sales of high-tech products or services is preferred.
• Knowledge of the IT industry is preferred.
• Ability to work independently with limited direction in a fast-paced environment.
• Capacity for innovative thinking and problem-solving.
• Strong communication skills.
• Ability and willingness to continuously self-improve.
• Ability to meet deadlines and manage priorities.
• Capacity to understand clients’ needs.
• Negotiation skills.
• Strong sense of initiative.

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-AP1

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English (Spanish / German / French nice to have)
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.

Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.

Responsibilities:

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials;
• Support the Services Delivery project team in: 
• Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions;
• Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client;
• Accurately and completely documenting all requirements and participating in internal and external specification review meetings;
• Assisting with client review meetings of IRT specifications and supporting documents, making any required updates;
• Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones;
• Managing the cross-functional project team’s schedule and task assignments;
• Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT;
• Providing protocol-specific support to the client and support team after go-live;
• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed;
• Provide system training to end-users using in-person meetings, web meetings, and user manuals;
• Provide telephone and email support to system users globally;
• Travel to client sites to attend meetings and conduct user training sessions;
• Perform other related duties as required;

Requirements:

• Bachelor's degree required (in life sciences or computer science preferred);
• 1.5 year of progressive associate project manager experience;
• Interpersonal and communication skills;
• Time management and organizational skills;
• Strong organizational skills;
• Analytical thinking ability
• Creative problem-solving ability;
• Attention to detail;

#LI-CG1

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Customer Success Manager is responsible for the general health of the MariaDB customer base, ensuring timely renewal, expanded usage and reduced customer churn. In addition, the chosen candidate will help to close new and expanded sales in allocated territories. This role will be measured in terms of renewal sales with increased opportunity to earn commission for expansion sales.What KPIs have you been measured on for customer success and retention? How have you used those metrics to improve customer engagement?

• Serve as the primary point of contact between our strategic customers and internal stakeholders, and be a key member of our Customer Success organization
• Foster and grow customer relationship by acquiring tribal knowledge of a customer's organization and identify our champions
• Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption
• Guide post-sale support activities such as customer onboarding, adoption, advocacy, reviews/updates and retention
• Coordinate and engage different internal technical teams to solve customer issues
• Report on customers’ wants and needs to Product Management team in order to improve the product
• Work cross-functionally with strategic and technical colleagues to accomplish customer goals
• Qualify opportunities through follow-ups (within company SLAs and best practices playbook)

• 2-3 years of experience as a customer-facing CSM in an entrepreneurial, fast-growing startup-like environment
• Direct experience with SaaS products, solutions or ecosystems
• Adept at driving results and outcomes while solving complex business problems
• English language fluency
• Experience in a solution-sales/cloud technology environment
• Experience with prospecting and relationship management using tools such as Salesforce.com, Catalyst...
• Excellent presentation, organizational and communication skills (both written and verbal)

• Knowledge and understanding of databases
• Track record working effectively with internal, partner and customer teams
• Meets/exceeds MariaDB’s functional/technical depth for this role
• Proficiency in a German or Italian languages

Location

Romania (Remote), or Bucharest (Hybrid)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more.

How to Apply

• If you are interested in this position, please submit your application along with your resume/CV via Greenhouse.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunities employer.

About MariaDB

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

Are you interested in working in a dynamic and growing international company? Are you passionate about solving difficult, new, and unique problems? Are you organized and enjoy working with candidates and managers across the globe? If you answered yes, then you will love working as a Global Recruiting Coordinator within the Talent Acquisition team at MariaDB.

MariaDB is growing our talent acquisition team with this new position and is looking for someone to help expand a well-run global recruiting coordination function.

The Global Recruiting Coordinator plays a critical role in supporting the company’s hiring process by coordinating all aspects of recruitment and ensuring a seamless candidate and hiring manager experience. In a database company, where technical talent and specialized roles are key, the Global Recruiting Coordinator partners closely with candidates, recruiters, hiring managers, and interview teams to manage scheduling, communication, and logistics related to attracting top technical talent.

Responsibilities

Recruiting Operations:

• Coordinate all stages of the recruitment process, including interview scheduling, travel arrangements, and follow-up communication
• Scheduling and coordinating phone screens and interviews, working directly with the candidates, and hiring managers to ensure that the interview experience is both positive and enjoyable for all
• Maintain and update the Greenhouse Applicant Tracking System (ATS) to ensure accurate data with candidate information, workflow status, job postings, scheduling and interview feedback. Greenhouse experience required.
• Draft and post job descriptions on internal and external platforms, ensuring alignment with company tone and branding
• Support recruiters in sourcing and screening candidates for positions in engineering, database development, product, and business teams
• Working collaboratively with candidates, recruiters and hiring managers to maintain accuracy and data integrity
• Preparing offer letters and other onboarding processes
• Initiating and tracking candidate background checks

Candidate Experience:

• Act as a key point of contact for candidates, providing timely updates and ensuring a professional, welcoming experience
• Communicate interview details clearly, including technical assessment setup (e.g., assessments, case studies, or problem-solving sessions)
• Gather feedback from interviewers and assist in debrief scheduling and decision meetings

Hiring Team Support:

• You have a passion for creating and sustaining a positive company culture and contributing to MariaDB's reputation and success
• Work with recruiters to understand interview panel availability, technical requirements, and hiring timelines
• Prepare interview materials — such as evaluation forms or candidate profiles — before assessments
• Coordinate with HR on offer letters, background checks, and onboarding schedules

Data and Reporting:

• Generate and analyze recruitment metrics (time-to-fill, candidate pipeline reports, source effectiveness)
• Support compliance by maintaining accurate and confidential candidate data in the ATS
• Assist in process improvement initiatives related to recruiting efficiency and data accuracy Assisting with other recruiting activities as needed
• Work on special projects for the TA and HR teams as needed

Qualifications

Experience:

• 2–3 years of experience in recruiting coordination or HR administration, preferably in a technology or database-focused company
• Experience using ATS Greenhouse, preferred or HRIS tools Bamboo HR preferred
• Familiarity with technical recruitment processes (for software engineers and developers, database admins, data scientists, etc.)
• Scheduling - You have excellent scheduling skills, particularly when juggling multiple busy calendars - Experience scheduling in Greenhouse and Google required
• You have unmatched documentation and organizational skills, and you excel at prioritizing when given multiple projects. Your attention to detail is second to none
• Problem-Solver. You love tackling the most difficult challenges and know how to get to the best solution
• Fast paced. You thrive in a fast- paced environment and know exactly how to prioritize when balancing many different projects and timelines. You are results driven and always operate with a sense of urgency

Skills:

• Excellent organizational and time-management skills; ability to manage multiple priorities and an eye for details
• You have exceptional communication skills, both oral and written. You effectively communicate with a wide variety of audiences at all levels of an organization
• Proven ability to maintain and handle sensitive information and maintain strict confidentiality as required
• High attention to detail and data accuracy
• You have a technical background- Proficiency with scheduling tools (Greenhouse, Google Calendar, Outlook, Slack, etc.) and collaboration platforms
• Comfort working in a fast-paced, high-tech environment
• You are a team player and have a positive attitude and work well as part of a team.
• You are self-motivated and thrives in a fast-paced, rapidly changing environment
• Interest or background in database technologies (e.g., SQL, cloud data platforms).
• Experience supporting technical or engineering hiring in SaaS or enterprise software environment
• Have introduced or utilized AI tools in the recruitment process 

Education:

• Bachelor’s degree in Human Resources, Business Administration, Communications, or related field

Success Indicators:

• Smooth and timely interview scheduling with minimal rescheduling
• Positive feedback from candidates and hiring teams
• Accurate and up-to-date talent pipeline tracking
• Contribution to continuous improvement in recruiting workflow efficiency 

Location

Remote - Romania, or Hybrid Bucharest 

What’s in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), stock options, a massive degree of flexibility and freedom, and more.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

We are looking for an experienced Key Account Manager to join the Bolt Food Team in Bucharest, Romania

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

As Key Account Manager, you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth.

• Manage and expand relationships with existing key accounts, proactively identifying new business opportunities while ensuring key accounts meet strong operational KPIs. Own the partner’s P&L and be responsible for its profitability and growth.
• Ensure all campaign processes are in place and proactively work to improve overall monthly performance.
• Develop account plans to increase volumes and improve key accounts profitability.
• Renegotiate contract terms, including commission rates and campaign plans, with key accounts regularly.
• Work with various departments (Operations, Sales, Customer Service, Marketing) to drive key accounts growth.
• Negotiate and implement activities through marketing with the partners ( banners, communications, etc.)

• Minimum 3 years in account management, business consultancy, business development, or similar roles with a focus on the restaurant industry.
• You're proficient in English and Romanian.
• Ability to interpret and present data to generate insights and support decision-making.
• Proven track record of achieving critical metrics and revenue targets.
• Be an owner and proactively find solutions to business problems.
• Experience in a highly competitive and fast-paced environment is a strong plus.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Technical Account Manager (TAM)

Remote, Mexico

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Technical Account Manager (TAM)

Hybrid, Bucharest, Romania

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Technical Account Manager (TAM)

Hybrid, Bangalore, India

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch at Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Bolt Food is expanding beyond restaurants and groceries - and we’re ready to bring fast delivery to new retail categories such as pharmacies, beauty, pet, sports and specialty stores. We want people to get more of what they need, when they need it - and this role will help make that possible.

We’re looking for a Business Development Manager who can both open doors and grow business, managing a broad portfolio of retail partners and helping shape the next stage of our platform’s expansion in Romania.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

You will be responsible for signing new retail partners across multiple categories and helping them succeed on Bolt Food. You’ll create a strong pipeline, pitch our value proposition, negotiate agreements and support new partners through launch and early growth phases.

Once onboarded, you’ll continue to guide performance - identifying visibility opportunities, supporting operational readiness and ensuring partners see results quickly.

This role combines business development and account growth in a fast-paced environment where your impact will be immediately visible.

• Identify, pitch and negotiate partnerships with key retailers across pharmacy, beauty, pet, sports, flowers and other relevant categories.
• Own a diverse and growing portfolio of partners - from onboarding to commercial acceleration.
• Drive order and revenue growth through campaigns, visibility and assortment opportunities.
• Build strong, trusted relationships with partner decision-makers.
• Use performance data to diagnose issues and drive improvements fast.
• Work closely with Ops, Marketing and Product teams to ensure partners are set up for success.

• 3 - 6 years of experience in business development, partnerships or commercial roles (retail, FMCG, marketplaces or tech preferred).
• Strong negotiation and communication skills with senior stakeholders.
• A balanced hunter + farmer mindset - able to create momentum and sustain it.
• Solid understanding of how retailers grow through digital channels.
• Data-driven approach - you use insights to influence and act.
• High ownership, structure and urgency - you move quickly and follow through.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.