So, What's the Role All About?

We are looking for a Specialist Software Architect to lead the architectural vision, design, and evolution of our AI-driven and Conversational Solutions platform. This role demands deep hands-on expertise in Python, AWS Cloud services, AWS Knowledge Hub, and multiple Knowledge Base technologies, along with proven experience designing simplified, scalable, and resilient architectures using microservices and AWS-native services.

You will play a critical role in shaping the technical foundation of our Conversational AI platform — one that handles millions of interactions per day, meets strict SLAs (99.99%), and supports zero-downtime deployments, robust disaster recovery, and enterprise-grade AI orchestration. You will be the go-to architect for proposing pragmatic, simplified designs that balance innovation with operational excellence.

How Will You Make an Impact?

Architecture & System Design:

• Own and define the end-to-end architecture of the Conversational AI and Knowledge platform, covering AI model integration layers, data stores, knowledge bases, and external integrations.
• Design enterprise-scale, cloud-native, microservices-based architectures capable of handling high concurrency, burst traffic, and real-time conversational workloads.
• Propose simplified, cost-effective architectural designs leveraging AWS-native services — avoiding over-engineering while ensuring scalability and resilience.
• Define reference architectures, architectural blueprints, and non-functional requirements (NFRs) for performance, reliability, security, and maintainability.
• Drive event-driven and asynchronous architectures using AWS-native services such as SQS, SNS, EventBridge, and Step Functions.
• Define best practices for microservices design, domain-driven design (DDD), API design (REST, async/event APIs), and AI integration patterns.
• Review and guide complex application-level designs, critical code paths, and AI pipeline architectures.

AI & Conversational Solution Architecture:

• Architect and evolve AI-driven Conversational solutions integrating large language models (LLMs), prompt engineering patterns, and enterprise AI orchestration frameworks.
• Design and implement Knowledge Base solutions using AWS Knowledge Hub, vector databases, RAG (Retrieval-Augmented Generation) architectures, and other knowledge management technologies.
• Define AI model integration strategies — including model selection, fine-tuning approaches, embedding pipelines, and response quality frameworks.
• Drive conversational UX architecture, ensuring seamless, context-aware, and low-latency interaction flows.
• Evaluate and recommend AI tooling, platforms, and frameworks aligned with business needs (e.g., AWS Bedrock, LangChain, OpenAI, Anthropic, Kore.ai, Dialogflow).
• Lead the design of multi-turn conversation management, intent resolution, and fallback handling architectures.

AWS Cloud & Microservices Architecture:

• Architect and optimise solutions using AWS services including but not limited to Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, Aurora Serverless, S3, Bedrock, and Kendra.
• Design cost-efficient, elastic scaling strategies aligned with unpredictable conversational AI workloads.
• Lead cloud governance, environment isolation, multi-account strategy, and infrastructure-as-code (IaC) practices.
• Define CI/CD pipeline standards, DevOps practices, and containerisation approaches (Docker, Kubernetes) for AI workload deployments.
• Drive microservices decomposition strategies — identifying service boundaries, inter-service communication patterns, and data ownership models.

Scalability, Resilience & Disaster Recovery:

• Design for extreme scale — high concurrent users, high TPS, and real-time AI inferencing demands.
• Own resilience strategies including multi-AZ and multi-region architectures, active-active or active-passive DR setups, and graceful degradation mechanisms.
• Define and validate RPO/RTO goals, conduct chaos testing, and lead DR drills.
• Ensure zero-downtime deployment capabilities through blue/green, canary, and rolling deployment strategies.

Security, Compliance & Reliability:

• Embed security by design across all AI and data architecture layers — covering authentication, authorisation, data privacy, encryption, and model safety guardrails.
• Support compliance requirements (SOC2, ISO, GDPR) from an architectural standpoint, particularly around AI data handling and knowledge base access controls.
• Partner with SRE and DevOps teams on observability, logging, distributed tracing, and alerting for AI workloads.
• Define SLIs, SLOs, and capacity planning models for conversational AI services.

Technical Leadership & Collaboration:

• Act as a technical mentor and trusted advisor to senior engineers, tech leads, and implementation teams.
• Lead architecture reviews, design councils, and technical decision forums — championing simplicity, pragmatism, and long-term maintainability.
• Partner closely with Product Management, AI/ML teams, and delivery teams to balance innovation with execution feasibility.
• Drive the long-term AI architecture roadmap and proactively reduce technical debt.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 10+ years of professional software engineering experience, with at least 4–5 years in a software architect or principal engineer role.
• Demonstrated experience designing and delivering AI-driven or Conversational AI platforms at enterprise scale.

Technical Expertise:

• Deep hands-on experience with Python — including AI/ML libraries, API development, and automation scripting.
• Strong expertise in AWS Cloud services — particularly those relevant to AI workloads: Bedrock, Kendra, Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, S3, and Aurora Serverless.
• Hands-on experience with AWS Knowledge Hub and multiple Knowledge Base technologies including vector databases, document stores, and semantic search platforms.
• Proven experience designing microservices architectures — including service decomposition, inter-service communication (REST, gRPC, event-driven), and distributed data management.
• Strong understanding of:
• RAG (Retrieval-Augmented Generation) architectures and embedding pipelines
• Prompt engineering and LLM integration patterns
• Modern authentication standards (OAuth2, OIDC, SAML)
• Web APIs — REST and async/event API design
• Databases (SQL/NoSQL) and data integration patterns
• Experience with CI/CD pipelines, DevOps practices, and containerisation (Docker, Kubernetes).
• Familiarity with AI tooling and platforms such as AWS Bedrock, LangChain, OpenAI, Anthropic, Dialogflow, or Kore.ai.
• Experience with GenAI and Agentic AI application development.

Architecture & Scale:

• Demonstrated success designing systems for high traffic, low latency, and high availability at global scale.
• Deep experience with resilience, disaster recovery, and failover design in cloud-native environments.
• Strong track record of proposing simplified, pragmatic architectural solutions that avoid unnecessary complexity.
• Experience with event-driven systems, message queues, and streaming architectures.
• Strong understanding of cloud networking, caching strategies, and data modelling for AI workloads.

Good to Have:

• Experience with CCaaS or real-time communication platforms (e.g., NICE CXone).
• Exposure to multi-region SaaS deployments and hybrid serverless/container architectures.
• Familiarity with OpenSearch or Elasticsearch for conversational data search and analytics.
• Experience with cost optimisation strategies at scale on AWS.
• Knowledge of frontend technologies (JavaScript/TypeScript, React) for full-stack architecture awareness.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10787

Reporting Into: Director , Engineering

Role Type: Individual Contributor 

Job Title: Full stack developer - Bangalore and Gurgaon

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Bangalore, Pune, Gurugram

Experience - 5 to 8 Years

Skills and Qualifications:

About the Job: Mobile Application & Web Developer Detail-oriented and innovative Mobile Application & Light Web Developer with extensive experience building, optimizing, and supporting cross-platform native and hybrid apps and light web solutions. Proven ability to leverage modern frameworks for intuitive user experiences, integrate with critical APIs and backend services, and collaborate within agile teams. Passionate about delivering secure, customer-focused mobile and web experiences. Skills & Technologies

• Mobile: React, Angular, Ionic, Capacitor, Cordova, Typescript/JavaScript • (Swift (iOS), Kotlin (Android)) • Web: React, Angular, TypeScript, JavaScript (ES6+), Material UI, Redux • Testing & CI/CD: Jest, Jasmine, Karma, CodeMagic, AppFlow, GitLab Pipeline • Cloud & APIs: Firebase, AWS, RESTful APIs, GraphQL, MongoDB, SQL, Redis • Other: CSS3, SASS, HTML5, PWA, Offline-first/Local Storage, UI/UX Design • Workflow: Agile/Scrum, Remote collaboration, Unit testing, Code reviews

Technical Proficiencies Category || Technologies / Tools Mobile Dev || React, Ionic, Capacitor, Cordova, Swift, Kotlin Web Dev || React, Angular, TypeScript, UI Libraries (Material, Tailwind) APIs/Cloud || RESTful APIs, GraphQL, Firebase, AWS Testing/CI || Jest, Jasmine, GitHub Actions

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Overview of Role

As an App Development Architect, you'll be at the forefront of solution design, defining technical roadmaps, making critical architectural decisions, and ensuring the successful delivery of complex application projects. You'll mentor development teams, promote best practices, and drive innovation across our application development lifecycle, primarily leveraging the power of Google Cloud Platform.

Responsibilities:

• Architectural Leadership: Lead the design and architecture of robust, scalable, secure, and high-performance applications, defining technical standards, patterns, and best practices.
• Solution Design & Strategy: Translate complex business requirements and user stories into detailed technical designs, architectural blueprints, and implementation strategies for application development projects.
• Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and platforms, with a strong emphasis on Google Cloud Platform (GCP) services and cloud-native architectures.
• Technical Guidance & Mentorship: Provide expert technical guidance and mentorship to development teams, conducting code reviews, and ensuring adherence to architectural principles and coding standards.
• Performance & Scalability: Design solutions that meet stringent performance, scalability, reliability, and security requirements, anticipating future growth and evolving needs.
• Integration Strategy: Define strategies for integrating diverse systems, including APIs, microservices, third-party platforms, and legacy applications.
• Stakeholder Collaboration: Collaborate closely with clients, product managers, project managers, and cross-functional engineering teams to ensure alignment between business goals and technical solutions.
• Roadmapping & Innovation: Contribute to technical roadmaps, staying abreast of emerging technologies and industry trends (e.g., AI/ML integration, serverless, containerization) to drive innovation.
• Risk Management: Identify potential technical risks and challenges, proposing mitigation strategies throughout the project lifecycle.

Qualifications:

• 10+ years of progressive experience in software development, with at least 3-5 years in an Application Architect or similar senior leadership role, focusing on complex enterprise applications.
• Experience on frontend react/angular application design and development with strong architecture exp.
• Deep, hands-on experience designing and deploying applications leveraging a broad range of preferred GCP any cloud exp counts AWS,Azure.
• Strong understanding and practical experience with modern architectural patterns (e.g., Microservices, Event-Driven Architecture, Serverless, N-tier applications).
• Expertise in one or more modern programming languages commonly used in enterprise application development mandatory Python good to have additionally (Java,Nodejs,C#).
• Proficient in designing data models and selecting appropriate database technologies (relational, NoSQL) based on application requirements.
• Extensive experience with RESTful API design principles, API Gateways (e.g., Apigee), and secure API development.
• Solid understanding and experience with DevOps principles, CI/CD pipelines, and automation tools..
• Exceptional analytical and problem-solving skills, with the ability to define technical solutions for complex business problems.
• Excellent verbal and written communication skills, with proven ability to lead technical discussions, present architectural designs, and mentor development teams.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Willingness to work flexible hours and rotational shifts as per business requirements.
• Ability to work independently and as part of a collaborative team, fostering strong relationships with application development teams.

Overview of Role

We are seeking a highly motivated and skilled Software Engineer to join our innovative technology team. This pivotal role involves driving the design, development, and maintenance of cutting-edge software solutions that directly contribute to our clients' AI transformation journeys.

Responsibilities

• Design, develop, and rigorously test robust cloud-native applications using core technologies such as Java, React, or NodeJS.
• Drive cross-functional collaboration with product, design, and engineering teams to ensure the successful and seamless delivery of 66degrees solutions.
• Own and contribute significantly to all stages of the Software Development Life Cycle (SDLC), from conception through deployment.
• Produce high-quality, scalable, and well-documented code, while actively performing debugging, troubleshooting, and performance optimization.
• Effectively collaborate with our geographically dispersed global teams, including offshore partners, to meet client needs across various time zones.

Qualifications

Required Technical and Professional Expertise:

• 4-8 years of progressive experience in developing and deploying cloud-native applications.
• Proven Full Stack Engineering capability with expertise in both front-end and back-end development.
• Deep expertise in Java and React or NodeJS, coupled with experience in at least one modern language: JavaScript, Python, or TypeScript.
• Demonstrated experience in establishing and optimizing Continuous Integration/Continuous Delivery (CI/CD) pipelines to enhance software delivery velocity.
• Strong verbal and written communication skills, with a proven ability to thrive in a highly collaborative, team-oriented environment.

Preferred Qualifications:

• Prior experience in a professional services or consulting environment.
• Experience developing applications on major cloud platforms, with a preference for the Google Cloud Platform (GCP) suite of products and services.
• A Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical work experience.

We are seeking a talented Cloud Application Full Stack Engineer to join our team in developing a cutting-edge cloud application in cybersecurity. As a key member of our engineering team, you will help create an innovative endpoint security solution. Our development environment is truly cross-platform, encompassing a wide range of technologies, including AWS cloud services, Windows, macOS, Linux, ChromeOS, Android, and iOS applications. This unique setup offers you an exceptional opportunity to gain exposure to a diverse array of technologies that few organizations can match. Join us in shaping the future of cybersecurity and expanding your expertise in a dynamic and multi-platform development team.

Role and Responsibilities:

• Develop and maintain robust, scalable, data-intensive, and high-performance web applications using Node.js and Vue3.js.
• Implement and maintain backend services, APIs, and databases using TypeScript, MongoDB, and Redis.
• Collaborate with cross-functional teams, including developers, QA, product managers, and designers, to ensure seamless integration of frontend and backend components, delivering exceptional user experiences.
• Troubleshoot and resolve complex technical issues to ensure the stability and reliability of our applications.

Qualifications:

• Solid computer science fundamentals in areas such as data structures, algorithms, TCP/IP network, and with emphasis on security.
• Solid understanding of IT systems, development, and DevOps concepts, including APIs, CI/CD, containers, and cloud basics.
• Familiarity with cybersecurity concepts, specifically vulnerability management, exposure management, and threat management.
• 5 years of experience in full-stack cloud app development, with a focus on Node.js and Vue3.js.
• 3 years of experience with database schema design.
• 3 years of experience with developing cloud apps using AWS services, such as ECS, EKS, MSK, S3, and Lambda Function.
• Strong proficiency in TypeScript and a deep understanding of JavaScript concepts.
• Experience with MongoDB and in-memory databases.
• Excellent problem-solving and debugging skills.
• Hands-on experience with Public Key Infrastructure (PKI), including certificate lifecycle management, mTLS between services, JWT/OAuth2 token signing, and integration with cloud-native secret and certificate management tools (e.g., AWS Certificate Manager, AWS Secrets Manager).
• Strong communication and collaboration skills.
•  Ability to work effectively in a fast-paced and agile development environment.
• Skills in Go, Python, C/C++, Java, Swift, React.js, or Objective-C are a plus.
• Hands-on experience with AI coding assistance.

#LI-KB7

#LI-Pune

#AWS #FullStack  # networking

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.We are looking for an Engineering Manager who can provide strong technical leadership while guiding and developing a high-performing engineering team.This role combines deep technical expertise with people leadership, focusing on building reliable, scalable solutions while mentoring engineers and fostering a culture of engineering excellence and continuous growth.

What You’ll Be Doing

Build a high-performing team where engineers can do their best work

-Coach, mentor, and develop engineering talent through regular feedback, performance management, and career growth planning, while helping scale the team as needed.

-Collaborate with business and technical stakeholders to gather requirements, clarify objectives, and translate needs into scalable technical solutions and platform capabilities.

-Establish and continually improve team processes to enable iterative delivery, innovation, and high reliability

-Drive near- and long-term improvements to engineering-wide activities such as development practices, hiring / onboarding, team cohesion, and incident response

-Resolve systemic obstacles to team health, system performance, and team delivery

-Embrace and extend a culture of transparency, safety, and growth.

Desired Traits

Management & Leadership Experience

• 12-15 years of professional software engineering experience, with 3+ years in an engineering management role.
• Experience managing technical teams of 5-8 engineers with demonstrated ability to scale teams.
• Demonstrated experience in project planning and execution, including scope definition, prioritization, risk management, and delivery tracking across multiple work streams.
• Strong ability to manage cross-functional dependencies and drive alignment across engineering and product teams while leading delivery using Agile methodologies (Scrum/Kanban), including sprint planning, milestone management, and stakeholder communication.
• Track record of building high-performing teams and developing engineering talent
• Proven ability to balance competing priorities while ensuring on-time delivery, quality, and long-term platform scalability.
• Work with business stakeholders to understand requirements and translate them into scalable technical solutions.

Technical Expertise

• Strong working experience in platform and API development using Node.js and GraphQL, frontend enablement using React and TypeScript/JavaScript.
• Proven experience designing, deploying, and operating cloud-native services on AWS, with an understanding of scalability, security, and cost optimization.
• Ability to remain sufficiently hands-on to review technical designs, guide complex implementations, and unblock teams when required.
• Strong understanding of distributed systems, API design, and modern DevOps practices, including CI/CD, observability, and operational readiness.
• Demonstrated technical judgment and problem-solving skills, with the ability to make informed trade-offs.

Communication And Collaboration Skills

• Excellent written and verbal communication skills.
• Ability to communicate technical information to both technical and non-technical audiences.
• Strong interpersonal skills and the ability to work effectively in a team.
• Ability to collaborate with cross-functional teams and stakeholders.

Responsibilities :

• Design and develop cloud-based backend services responsible for configuration, provisioning, monitoring, and lifecycle management of network switches and Wi‑Fi access points. 

• Build scalable and secure REST and gRPC APIs using Python and/or Go to enable device onboarding, policy management, telemetry ingestion, and cloud orchestration. 

• Implement backend workflows for device configuration management, firmware upgrades, policy rollout, and real‑time state synchronization between cloud and network devices. 

• Develop cloud‑native microservices ensuring high availability, scalability, fault tolerance, and performance across globally distributed deployments. 

• Collaborate with frontend, platform, networking, and QA teams to deliver reliable end‑to‑end cloud‑managed networking solutions. 

Requirements :

• Strong backend development experience using Python and/or Go, including designing and maintaining REST/gRPC‑based service architectures. 

• Experience building cloud‑native applications on AWS, Azure, or GCP using microservices, Docker, Kubernetes, and CI/CD pipelines. 

• Hands‑on experience with network device management systems, including switches, Wi‑Fi access points, or cloud‑managed networking platforms. 

• Solid experience working with databases (SQL/NoSQL), distributed data stores, and large‑scale telemetry, metrics, and event processing systems. 

• Working knowledge of networking and security fundamentals, including certificates, encryption, authentication, and firewall/UTM concepts. 

Additional Skills (Nice to Have) 

• Frontend development experience using Vue.js, with familiarity in React or React Native. 

• Strong proficiency in JavaScript / TypeScript. 

• Exposure to Wi‑Fi Network Manager systems, controller‑less or cloud‑managed architectures. 

• Familiarity with Wi‑Fi planning tools, visualization frameworks, or Java + JSP‑based UI components. 

#LI-DS9

#LI-Pune

#LI-Hybrid

We are seeking a 

We are seeking a Senior React Native Mobile App Developer to lead the development of our mobile application from the ground up. This role involves defining the app architecture, setting up code standards, ensuring performance and reliability, and handling private/internal distribution instead of public App Store/Play Store releases. You will collaborate closely with product,backend, and design teams to deliver a high-quality user experience across iOS and Android.

Key Responsibilities

• Lead end-to-end development of a new mobile application using React Native for iOS and Android.
• Define and implement the app architecture, coding standards, folder structure, dependency strategy, and reusable components.
• Work with product managers and designers to translate requirements into smooth,intuitive UI/UX.
• Integrate securely with backend services (REST APIs / GraphQL) and handle authentication flows.
• Ensure high performance, responsiveness, offline capabilities, and device compatibility.
• Manage private / enterprise distribution, including:
• o iOS Enterprise provisioning, Ad Hoc or MDM-based distribution
• o Internal Android enterprise or managed APK/AAB deployment
• o Experience with AppCenter / Firebase App Distribution / Intune / AirWatch is a plus.
• Work with native modules when required (Swift/Objective-C, Java/Kotlin).
• Ensure observability, crash analytics, and logging are implemented (Crashlytics, Sentry, etc.).
• Perform code reviews, mentor junior developers, and contribute to engineering best practices.
• Participate in release planning, versioning, and continuous integration pipelines.

What You Bring

• 4+ years of hands-on mobile development experience, with at least 2+ years in React Native building production apps. 
• Strong proficiency in JavaScript / TypeScript and React concepts.
• Solid understanding of mobile app life cycles, navigation, animations, gestures, UI rendering, and state management.
• Deep experience in state management libraries (Redux, Recoil, Zustand, MobX, or similar).
• Strong knowledge of iOS and Android ecosystem fundamentals, including:
• o Permissions and security o Push notifications
• o Local storage / offline sync solutions (AsyncStorage, SQLite, MMKV, etc.)
• Experience with private enterprise app distribution workflows (not only App Store/Play Store).
• Understanding of CI/CD for mobile (Fastlane, AppCenter, Bitrise, GitHub Actions, etc.) is a plus
• Ability to work independently with a product-ownership mindset. · Strong communication and collaboration skills.
• Strong communication and collaboration skills

Nice to Have

• Experience with Expo (managed or bare workflow). 
• Experience developing or integrating native modules.
• Familiarity with deep linking, dynamic links, and analytics SDKs.
• Knowledge of OTA (Over-The-Air) updates (CodePush, EAS, AppCenter).

About the Role

Join us as a Full Stack Staff Engineer to lead the evolution of the AlphaSense Application Portfolio through robust architecture and cutting-edge AI integration. This role is designed for a seasoned engineer who thrives on solving massive-scale frontend challenges and building performant, customer-focused systems. You will act as a strategic lead—researching and architecting solutions for complex frontends, while fostering a culture of technical excellence across the team. If you are looking to combine hands-on AI innovation with high-impact organizational leadership, this role is for you.

What You’ll Do:

• Serve as the Architectural Anchor for integrating AI into the product fabric. You will research, prototype, and deploy cutting-edge solutions using LLMs and the latest frontend technologies, ensuring these models are not just theoretical but are seamlessly integrated into high-performance, user-facing applications.
• Design the frontend architecture that serves as the gateway to our AI platform. You will build robust, scalable interfaces capable of rendering insights from millions of documents with sub-second latency. By bridging the gap between complex AI services and the end-user, you will ensure that massive-scale data is transformed into performant, intuitive, and highly responsive web applications.
• Partner with cross-functional, distributed teams to evaluate and adopt emerging technologies, while leading the seamless integration and optimization of intelligent features and high-impact workflows across the platform
• Act as the key technical mentor and thought leader for our large engineering team and drive some mission-critical initiatives to production

Who you are

Core Qualifications

• 8+ years of experience building complex, data-intensive full-stack systems, with 5+ years specifically scaling production-grade services using Node.js, GraphQL, and modern JavaScript/TypeScript ecosystems.
• Deep expertise in React and TypeScript; a proven ability to codify performance best practices, navigate complex architectural trade-offs, and drive code-level improvements.
• Proven success in designing large-scale asynchronous systems using streaming, queuing, and caching strategies, supported by robust observability (logging, metrics, tracing).
• Strong proficiency with SQL/NoSQL (e.g., DynamoDB, Elasticsearch, Vespa) and cloud-native development within AWS or GCP.
• Working knowledge of Python or Java/Spring.
• Passion for AI-assisted development (e.g., Cursor, Claude) 
• Exceptional communicator able to articulate complex technical concepts and influence engineering direction across multiple teams without direct authority.
• Prior experience at global technology companies or high-growth product organizations with a high-bar engineering culture.

Nice to have

• Proficient in modern DevOps/MLOps, including CI/CD, IaC, and automated testing frameworks.
• Hands-on experience with Docker and Kubernetes for containerized application delivery.

Practical experience deploying LLM applications, agentic frameworks, or scalable AI infrastructure.

What makes our team special

We develop native Mobile SDKs that allow developers to integrate sophisticated security measures with simple function calls. Our solutions leverage platform-specific capabilities to enhance fraud detection while maintaining a smooth user experience. Our SDKs serve over 1 million daily active users (DAU) across various B2C applications, and we maintain feature parity across platforms while optimizing for platform-specific advantages on iOS (including macOS and VisionOS), Android, React Native, and FireOS.

As a small, highly-skilled team distributed across Pune, India and Brisbane, Australia, each team member has a significant impact on our product quality and the opportunity to drive innovation in mobile SDK testing and quality assurance. We're looking for an experienced Senior QA engineer who is passionate about ensuring the reliability, performance, and security of mobile solutions at scale.

Role Overview

As a Senior QA Engineer, you will be the quality guardian for our multi-platform Mobile SDK suite. You'll design and implement comprehensive test automation strategies, balance manual and automated testing approaches, and ensure our SDKs meet the highest standards of quality before reaching over 1 million daily active users. This role requires deep understanding of mobile testing, SDK integration patterns, and the ability to work independently while collaborating with engineering teams across multiple time zones.

Key Responsibilities

• Design, develop, and maintain Appium-based test automation frameworks for iOS, Android, and React Native platforms
• Perform manual testing of Mobile SDK features across different integration scenarios, device configurations, and OS versions
• Integrate Mobile SDKs into sample iOS (Swift) and Android (Kotlin) applications to validate functionality and identify integration issues
• Build and maintain automated test suites for backend APIs
• Create and execute comprehensive test plans covering functional, regression, smoke, integration, performance, and load testing
• Develop structured test documentation demonstrating test coverage, approach, and results across all testing types
• Own QA sign-off process and coordinate release testing activities for all SDK releases across platforms
• Integrate test automation with GitHub CI/CD pipelines using GitHub Actions and runners
• Work closely with internal Customer Success teams and directly with end customers to investigate, reproduce, and resolve Mobile SDK integration issues, providing clear technical communication and timely resolutions.
• Work closely with distributed engineering teams globally throughout the development lifecycle.
• Drive continuous improvement in test coverage, automation efficiency, and overall SDK quality
• Establish and maintain quality metrics and testing best practices

Qualifications

Required

• 5+ years of experience in software quality assurance with balanced expertise in both test automation and manual testing
• Extensive hands-on experience with Appium for cross-platform mobile test automation
• Proficiency in at least one programming language for test automation
• Strong understanding of mobile application testing concepts, including device fragmentation, OS version compatibility, and platform-specific behaviors
• Experience with integrating test automation with CI/CD pipelines 
• Experience with basic SQL queries
• Experience with mobile device farms and cloud-based testing platforms (BrowserStack, AWS Device Farm)
• Experience with TestRail or similar test management tools
• Experience with API testing and familiarity with RESTful API testing tools and frameworks
• Demonstrated ability to create structured test documentation with clear evidence of test coverage and results
• Understanding of mobile security concepts and testing approaches
• Strong analytical and debugging skills with attention to detail
• Excellent verbal and written communication skills for effective collaboration with engineering teams and direct customer interaction
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Experience collaborating with Customer Success or Support teams on technical issue triage and resolution
• Experience working with distributed teams across different time zones

Preferred

• Direct experience testing mobile SDKs or frameworks
• Experience with managing SDK releases
• Familiarity with multiple performance and load testing tools
• Knowledge of security testing principles and tools relevant to mobile applications
• Background in building testing frameworks from scratch
• Experience with automated reporting and quality metrics dashboards

Why Arkose Labs?

At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.

Why do top tech professionals choose Arkose Labs?

Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients.Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.Ideal Size: We’re structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas.

Join us in shaping the future of technology. At Arkose Labs, you’re not just an employee; you’re part of a visionary team driving global change

The most recognizable brands in the world select Arkose Labs, including Roblox, Microsoft, Adobe, Expedia, Snap and Meta.

We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.

We value:

• People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
• Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
• Customer Focus. We empathize with our customers and obsess about solving their problems
• Execution with precision, professionalism and urgency
• Security. It’s the lens through which we implement our processes, procedures, and programs

Benefits:

• Compensation & Financial
  • Competitive salary & equity
  • Provident Fund
  • Accidental insurance
• Health & Wellness
  • Family health insurance
  • Annual medical check-ups
  • Gym & sports membership allowance
• Work-Life Balance
  • Flexible working hours
  • Hybrid work (3 days in office, Pune)
  • Generous casual and earned leave, with rollover options
  • Compensatory days off when weekend or holiday work is required
• Family & Life Events
  • Generous paid maternity and paternity leave
  • Adoption leave
• Culture & Office
  • Beautiful office space with in-house pool & TT tables
  • Office snacks
  • Frequent team outings & potlucks
  • Sports & fitness events
  • Hackathons

Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.