Energy Solutions is seeking a proactive and technical Systems Administration Manager to oversee our day-to-day IT operations. In this role, you will manage the implementation, support, and maintenance of our core platforms—including corporate networks, telephony, and enterprise software—to ensure a secure and efficient environment for our hybrid workforce.

As a hands-on manager, you won't just oversee the sidelines; you will supervise a small team balancing delegation with direct technical contribution. You will be responsible for prioritizing workloads, mentoring staff, and stepping into the trenches to resolve tickets or provide backup support whenever necessary.

This role is hybrid, and the selected candidate will be required to work from our office in Downtown Portland, Oregon.

Responsibilities include, but are not limited to:

• Supervise the Systems Administration team, providing ongoing guidance, feedback, and coaching to foster professional growth and high-quality performance.
• Set clear workload goals to ensure the timely resolution of service requests and operational tasks.
• Author and maintain comprehensive processes, procedures, and technical documentation.
• Track and manage a portfolio of IT-related projects and initiatives within the systems administration function.
• Ensure corporate networks, telephony systems, alarm systems, and security cameras are properly maintained, monitored, and secured.
• Continuously evaluate system health, addressing technical issues in partnership with the team.
• Validate and deploy operating systems, firmware, and software updates across both Windows and Mac environments.
• Evaluate and offer improvements to maintenance efforts related to cloud infrastructure, specifically within Microsoft Azure environments.
• Resolve or escalate complex technical issues by working directly with team members and peer IT leaders.
• Serve as a backup administrator, providing direct support when team members are unavailable.
• Review open tickets and incidents to identify recurring problems or trends.
• Partner with IT Security Management to ensure systems and processes adhere to SOC 2, NIST, and internal security standards.
• Maintain backup and recovery of readiness, including rigorous documentation and periodic testing.
• Evaluate system administration workflows to identify opportunities for automation and process enhancement.
• Support vendor engagement (contracts/licenses) and assist in IT operations budget planning.
• Provide regular updates to IT leadership on system performance, project progress, and significant issue resolution.

Minimum Qualifications:

• Bachelor's degree required in Information Technology, Computer Science, or related field.
• 7 years of progressive experience in IT systems administration with 2 years of supervisory experience.
• Demonstrated experience implementing, maintaining, and supporting enterprise networks and infrastructure.
• Experience configuring a variety of software platforms and enterprise-level systems.
• Demonstrated experience leading systems administration projects and coordinating work across technical teams.
• Experiencing managing vendor relationships and supporting technology procurement activities.
• Experience with business continuity planning and data recovery and protection practices.
• Advanced knowledge of Windows and macOS environments, including system configuration, patching, and troubleshooting.
• Experience with systems such as Datto RMM, Intune, Slack, Zoom, Tableau, and MS Azure.
• Functional understanding of IT security protocols and compliance requirements, including SOC 2 and NIST standards.
• Excellent troubleshooting, interpersonal communication, and technical documentation skills.
• Experience developing and reporting IT operational metrics and dashboards.
• Ability to work independently while collaborating within a team-based environment.
• Demonstrated ability to support a guide team member while maintaining accountability for outcomes.

Preferred Qualifications:

• ITIL certification or equivalent knowledge and experience.
• Certification in Microsoft technologies, including Azure, desktop VMs, SharePoint, and Exchange Online.
• Project management certification such as PMP or Agile/Scrum (CSM, SAFe, or equivalent).
• Experience managing infrastructure environments on cloud platforms.
• Hands-on experience supporting remote work environments.
• Experience participating in system modernization, automation initiatives, or platform migrations.
• Familiarity with Microsoft Power Automate.
• Ability to apply scripting or automation concepts to improve operational efficiency and system reliability.

The salary range for this role is $122,600–$159,400, with a target compensation of $122,600 - $140,000 based on experience and qualifications.

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

The Senior Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Sr Solutions Engineer (Corporate New Business) is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. A background in software development and experience with developer-centric identity platforms (such as Auth0) can be particularly impactful, enabling you to deeply understand and articulate the value of Auth0 by Okta from a technical implementer's perspective.

What you’ll be doing 

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues especially those faced by development and product teams - and provide product demonstrations to align our solutions with customer needs.
• Answer product features and technical questions from customers, partners and Okta colleagues.
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. This will include scripting and coding to showcase Auth0’s capabilities.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.

What you’ll bring to the role

• 8+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• Leverage your software development background to effectively communicate with technical audiences, including developers, architects, and DevOps engineers, translating their requirements into robust solutions.
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Preferred Experience (bonus points):

• Trusted Advisor in your sales region (Area Sales Director and Area Vice President)
• Experience leading highly strategic technical sales plays, targeting new account acquisitions, or transferrable experiences preferred.
• Creation of reusable artifacts to be adopted by the presales and/or sales community.
• Publication of thought leadership documentation externally annually.
• Technical leader among peers and a mentor to help grow others in the segment.

LI#Remote

LI#CM

P7161_3396398

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 8+ years pre-sales engineering experience and solution selling.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management.
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred.
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

P24432_3342674

LI -Remote

LI-LS

Position Description:

The Services PreSales Architect is a technical authority on both cloud and on-premises based IAM systems and is responsible for ensuring the successful design and implementation of Okta’s & Auth0’s industry leading cloud identity platform for our customers. Your main focus will be on driving the success of Okta's and Auth0's identity offerings. You will cultivate strong, trusted partnerships with customers, concentrating on their success and helping them achieve their business goals by promoting innovative and creative solutions. A key part of your role is to translate customer business needs and insights into a clear, actionable strategy that the delivery team can execute to help customers achieve tangible results and high business value from their initiatives. This is a key member of the Professional Services (PS) Pre-Sales team.

Job Duties and Responsibilities:

• Lead the pre-sales discovery of functional and technical requirements required to establish an Identity platform for our customers. 
• Lead Partners, Customers and Engagement Managers to document and mitigate technical risk identified during discovery.
• Create estimates to implement the proposed solution.
• Review services estimates to ensure project scope can be successfully delivered as outlined - technical risk is appropriately mitigated and timelines follow staffing guidelines.
• Lead and develop co-delivery proposals by identifying and engaging appropriate partners.
• Drive New Product Introduction (NPI) across PS by training Engagement Managers and developing associated assets such as scope modules, SKUs, success stories and enablement toolkits.

Minimum REQUIRED Knowledge, Skills, and Abilities:

• 10+ years of overall IT / software development experience, solution design and technical architecture experience
• 5+ years of Okta implementation experience
• 5+ years of consulting experience
• 5+ years driving application architecture design
• 5+ years of experience with (IAM) architectures
• Experience with employee and customer identity use cases: HR driven identity, Active Directory, SSO, SaaS application integrations.
• Experience with Identity Governance and Privileged Access Management use cases. 
• Demonstrated ability to work and interact with high-level customer executives and technical resources.
• Experience in leading discovery workshops to derive customer requirements and specifications.
• Experience in developing functional specifications and system design specifications for customer engagements.
• Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SSO, SAML, OIDC, RBAC, OAuth, JSON, REST.
• Experience integrating with a multitude of On-Prem and SaaS based products.
• Exhibits confidence and a deep understanding of emerging industry practices when solving business problems.
• Identifies critical issues with ease.
• Effectively communicates technical information to non-technical audiences.
• Manages customer expectations effectively.
• Application design experience.
• Clear and Dynamic Communication.
• Ability to travel up to 50%

Highly Desirable Knowledge, Skills, and Abilities:

• Knowledge of software development security and cryptography.
• Familiarity with IAM solution providers.
• Experience with API Gateways, CASB, and Reverse Proxies (NGINX)
• Proficiency with various open-source software and development tools
• Proficiency in one or more of the following: .Net, Ruby, Java, Python or Perl

Education and Certification

• A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required.
• Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer is a plus.
• CISSP certification is a plus.
• TOGAF certification is a plus.

#LI-BF1

#LI-Hybrid

P10902_3357735

Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

#LI-hybrid

#LI-LSS1

P24454_3336681

The Okta Key Accounts Solutions Engineering Team

The Okta Solutions Engineering team has the rare combination of technical savviness and business insight. We advise Okta's largest, most strategic customers on how to provide secure digital experiences to their employees, partners, and customers. As a team, we empathize with our customers to discern their true technical needs, ask detailed and clarifying questions, and present solutions that drive significant business outcomes. 

The Director, Solution Engineering - Key Accounts Opportunity

Reporting into the Senior Director, AMER Presales Strategic and Key Accounts, this role will lead the Solutions Engineering team focused on Okta’s most strategic and highest-potential customers. As a leader, you will be adept at seeing ahead to future possibilities and translating them into breakthrough strategies. You will be results-focused, partnering closely with our Key Account sales leadership and the cross functional team to create and execute a plan of action to achieve our ambitious growth targets.

You will also be a key leader in driving a standardized set of repeatable SE processes and artifacts designed to increase our technical win rate and drive multi-million dollar wins.

What you’ll be doing 

• Build and Lead a World-Class Team: You will be leading a team of five Principal+ Solutions Engineers with an expectation that the Key Accounts segment will grow to include a leadership team reporting to you. You will drive the full hiring process—from sourcing to closing—to attract top talent, and foster their professional growth through hands-on development plans. 
• Drive Strategic Engagements: Champion a structured approach to strategic presales engagements, ensuring the consistent use of technical strategies, roadmaps, and playbooks to win large, complex deals.
• Drive Operational Excellence: Drive operational rigor across the Key Accounts SE organization. Establish and track KPIs to measure team success, and continuously refine processes and engagement models to optimize efficiency and impact.
• Serve as an Executive Sponsor: Actively work on strategic deals, providing executive sponsorship and proposing innovative strategies to ensure the success of opportunities. Build deep relationships with senior technical and executive decision-makers (CIOs/CISOs) at our customers, and act as a crucial feedback loop to Okta's Product and Engineering teams.
• Build Strategic Alliances: Partner closely with Sales Leadership to operationalize enterprise sales methodologies (e.g., MEDDPICC, Command of the Message). Aligning with  Operations, Enablement, HR, and Finance to operationalize the strategy including workforce planning, skills development, and budget alignment, ensuring the team is resourced for success.

What you’ll bring to the role

• Demonstrated success in a leadership capacity within a presales organization, selling to Fortune 50 companies.
• Experience building and leading geographically distributed teams of managers and a proven ability to develop talent to meet both their career goals and the organization’s goals.
• Proven experience building and scaling repeatable, strategic engagement models in a presales environment.
• Experience with and a proponent of Value and Business Outcome-based selling methodologies, including MEDDPICC and Command of the Message framework.
• Exceptional communication skills with the proven ability to influence C-level executives and navigate highly matrixed organizational structures.
• A strong vision for Okta’s market opportunity and how our customers can leverage Okta solutions to drive business outcomes.
• 7+ years of presales leadership experience.

And extra credit if you have experience in any of the following! 

• Bachelor of Science in Engineering, Science, or Mathematics, or equivalent experience.
• Deep expertise in the security product market, including competitive offerings and industry trends.

#LI-Remote

#LI-CM

P24456_3341777

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

We are seeking a Salesforce Developer to join our Information Technology team. This person will be responsible for delivering and maintaining solutions across Energy Solutions' Salesforce CRM environments. This role brings development capabilities in-house to support growing platform demands, an upcoming portal integration, and a client program expansion. 

This is a hybrid work opportunity at one of our West Coast offices in Portland, OR.

Responsibilities include, but are not limited to:

• Troubleshoot and resolve Salesforce technical issues and system errors across both instances 
• Support end users with Salesforce functionality, access, and reporting needs 
• Monitor integrations and automations for failures or performance degradation 
• Develop, test, and deploy Salesforce solutions including Flows, Apex, LWC, and integrations 
• Build and maintain integration between Salesforce and external systems (portals, ERP, third-party platforms) 
• Develop and maintain reports and dashboards to support operational and leadership needs 
• Perform system updates and ensure compatibility with Salesforce release cycles (3x per year) 
• Review and optimize data model, automation logic, and platform governance across both orgs 
• Support system audits to ensure compliance with security, privacy, and data governance standards 
• Test and implement Salesforce-delivered upgrades and feature releases 
• Provide training and documentation to business users on new functionality 

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, HR Technology, or related field. 
• 3 years of experience in Salesforce development
• Certified in Salesforce Platform Developer I and/or II 
• Proven experience with Apex, LWC, Flows, and Salesforce integrations 
• Experience supporting multiple Salesforce instances or multi-org environments preferred 
• Familiarity with data migration, portal integrations, and case management configurations 
• Strong knowledge of Salesforce platform architecture, security model, and release management 
• Demonstrated proficiency in REST/SOAP APIs, JSON/XML, and web services 
• Excellent problem-solving, debugging, and technical documentation skills 
• Ability to work cross-functionally with business stakeholders and non-technical users 

Preferred Qualifications:

• Certified in Salesforce Integration Architecture Designer 
• Experience with portal-to-Salesforce integrations (e.g., Experience Cloud or third-party portals) 
• Familiarity with Agile methodology and DevOps practices (Git, CI/CD) 
• Prior experience in energy, utilities, or government program administration 
• Exposure to Salesforce Einstein or AI/Agent Force features 

The salary range for this role is $103,925–$129,189, with a target compensation of $103,925 - $120,000 based on experience and qualifications.

Now Hiring: Unarmed Security Officer

Location: Hillsboro, OR 
Pay: $21.00/Hour

Shift: Multiple Shifts on 2nd/3rd shift available, Weekend availability required

Employer: Marksman Security Corporation
Hiring Immediately

Diverse Technical Skills are essential!

Proficiency in Genetec, Camera systems, and CCTV technology is required.

Responsibilities of Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Safeguarding Assets: Overseeing daily security operations to protect the valuable assets of our facility, employees, and guests around the clock.
• Rapid Response: Monitoring, directing, and responding to security and safety issues with efficiency and effectiveness.
• Active Engagement: This position includes regular foot patrols and physical activity, keeping you engaged and on the move.

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• High School diploma or general education degree (GED)
• Valid OR State Security License 
• Valid Diver's License 
• Proficient in navigating computer programs and software with efficiency.
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:
• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits of Security Officers:
• Positions pay $21.00 / hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#IND4

About Axon 911 

Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.

911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.

Your Impact

As a Senior Sales Engineer, Public Safety (Mountain or Pacific Region), you are both a technical expert and a storyteller. You’ll work closely with Account Executives (AEs), Regional Sales Managers (RSMs), and customers to translate complex technical requirements into compelling solutions. You will lead discovery, configure and demonstrate our platform, manage technical validations, and ensure a smooth handoff to post-sales implementation.

This role is ideal for someone who understands the intersection of technology, public safety operations, and customer success, and who thrives in a mission-driven, fast-paced environment.

What You’ll Do

Pre-Sales Solutioning

• Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions.
• Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams.
• Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment.
• Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism.
• Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences.

Technical Leadership

• Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows.
• Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure.
• Advise agencies on best practices for network security, system interoperability, and deployment planning.
• Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings.

Sales Enablement & Collaboration

• Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness.
• Collect and relay customer feedback to influence product roadmap and technical documentation.
• Support proposal teams with technical content, diagrams, and specifications.
• Assist marketing and partner teams in developing technical collateral, webinars, and events.

Customer Advocacy

• Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows.
• Ensure technical confidence throughout the sales cycle to accelerate buying decisions.
• Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador.

What You Bring

• 8+ years of progressive experience in public safety, emergency communications, or PSAP operations, with senior-level leadership experience strongly preferred (Director, Assistant Director, Executive Director, or equivalent).
• Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms).
• Proven ability to operate as a field-facing technical advisor to Sales—owning discovery, solution design, demonstrations, technical validation, and RFP/RFI responses end-to-end.
• Deep understanding of PSAP workflows, operational constraints, funding models, procurement cycles, and compliance environments, including experience presenting to boards, executives, and elected officials.
• Strong technical fluency across cloud-based platforms, integrations/APIs, network infrastructure, data workflows, and system interoperability within public safety environments.

Additional Requirements

• Track record of building credibility with PSAP directors, IT leadership, emergency management leaders, and dispatch supervisors through consultative, trust-based engagement.
• Experience partnering cross-functionally with Product and Engineering to influence roadmap priorities based on real-world PSAP needs.
• Comfortable operating in high-growth, ambiguous environments with minimal playbooks—able to create structure, demo narratives, and field enablement materials where needed.
• Exceptional executive communication and storytelling skills—able to translate technical capability into operational ROI and mission impact.
• Willingness to travel up to 75% and represent Prepared as a technical ambassador at industry conferences and customer events.

Public Safety Technology & Systems Expertise

Candidates who are well-positioned for success in this role typically bring hands-on experience working with the core technology systems that power emergency communications centers.

This may include experience with:

• 911 call handling systems (CHE) such as VESTA, Viper, or Solacom
 • Computer-Aided Dispatch (CAD) platforms used to manage emergency response workflows
 • Radio console systems supporting multi-agency communications
 • Logging recorders used for call review, compliance, and operational analysis
 • Network and traffic analysis tools, such as Wireshark, used to troubleshoot system performance and integrations

Successful candidates often have direct experience supporting, configuring, troubleshooting, or operating these systems within PSAPs, ECCs, or other mission-critical public safety environments.

Work Location

This is a fully remote role open to candidates based in the United States. Candidates located in the Mountain or Pacific regions are strongly encouraged to apply. Due to the nature of the position, up to 75% travel is required, including customer meetings, training sessions, and industry events.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, and Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.

The starting base salary for this role ranges from $110,000 to $160,000 annually, excluding commission and bonuses, and varies based on geographic market. Actual base pay will depend on several factors, including level, function, training, transferable skills, work experience, business needs, and location.

Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits.

As a Hunter Solutions Architect on the Digital Natives team, you will shape the future of the big data landscape by working with the most sophisticated data engineering and data science teams in the world.

Reporting to the Field Engineering Manager, you will collaborate with customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way.

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• Work directly with prospective, greenfield, customers on their 0 to 1 journey with Databricks 
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 5+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• Experience building distributed data systems at scale 
• Comfortable programming in, and debugging, Python and SQL
• Experience using agentic coding harnesses and demonstrable experience scaling your work leveraging them 
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Expertise in one of the following:
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow)
• Available to travel to customers in your region
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Nice to have: Databricks Certification

NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply.  We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. #LI-REMOTE

As a Solutions Architect on the Digital Natives team, you will shape the future of the big data landscape by working with the most sophisticated data engineering and data science teams in the world.

Reporting to the Field Engineering Manager, you will collaborate with customer stakeholders, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide one of our largest AI native customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way.

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 7+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• Experience building distributed data systems
• Comfortable programming in, and debugging, Python and SQL
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Expertise in one of the following:
  • Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
  • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow)
• Available to travel to customers in your region
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Nice to have: Databricks Certification

NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply.  We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform into one of our largest AI native customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your account and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 7+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

As the manager of the Digital Natives Solutions Architect (SA) team, you will focus on growing and developing a team of SAs, driving the adoption of the Databricks Platform at the fastest-growing tech companies. 

You'll be responsible for leading the team in establishing best practices throughout the full lifecycle of the customers' workloads. You will help each team member achieve success, productivity, and career growth. You will also represent Databricks as a technical leader with some of its most important customers.

This role will work in close collaboration with sales, services, product, and engineering to drive solutions and outcomes for these highly technical customers.  You will utilize excellent communication skills to clearly explain and demonstrate complex solutions to both internal and external stakeholders.

This role will report to the Director of Solutions Architecture for the Digital Native Business Named Account Unit.

Responsibilities:

• Hire and develop a team of deeply technical Solutions Architects capable of guiding digital native customers across a wide range of data, analytical, and AI workloads.
• Adapt the SA team's skills and engagement model to match the needs of Digital native customers 
• Consistently meet or exceed targets by making sure the SA team knows how to technically qualify workloads, identify important use cases, build proof of concepts, and establish themselves as trusted advisors throughout the customer life-cycle
• Travel to customer sites for executive sessions, technical workshops, and building relationships
• Establish relationships across internal organizations (engineering, product, services, sales, etc.) to ensure the success of the customers and team
• Stay current with emerging Data and AI trends in the digital native tech sector

What we look for:

• 7+ years of experience in the data space with a technical product (i.e. data warehousing, big data, cloud infrastructure, or machine learning)
• 5+ years of experience building and leading technical customer-facing teams: hiring, onboarding, and supporting team members in a high-growth environment 
• A history of building a territory, growing strategic accounts, and exceeding targets
• Inspiring a team vision about the unique nature of the digital natives business 
• A history of execution by managing workloads and consumption with sales, product, and engineering counterparts
• Experience owning executive alignment in accounts that guide strategic decisions 

As the manager of the Digital Natives Solutions Architect (SA) team, you will focus on growing and developing a team of SAs, driving the adoption of the Databricks Platform at the largest, fastest-growing tech companies. 

You'll be responsible for leading the team in establishing best practices throughout the full lifecycle of the customers' workloads. You will help each team member achieve success, productivity, and career growth. You will also represent Databricks as a technical leader with some of its most important customers.

This role will work in close collaboration with sales, services, product, and engineering to drive solutions and outcomes for these highly technical customers.  You will utilize excellent communication skills to clearly explain and demonstrate complex solutions to both internal and external stakeholders.

This role will report to the Director of Solutions Architecture for the Strategic Digital Native Business Unit.

Responsibilities:

• Hire and develop a team of deeply technical Solutions Architects capable of guiding digital native customers across a wide range of data, analytical, and AI workloads.
• Adapt the SA team's skills and engagement model to match the needs of Digital native customers 
• Consistently meet or exceed targets by making sure the SA team knows how to technically qualify workloads, identify important use cases, build proof of concepts, and establish themselves as trusted advisors throughout the customer life-cycle
• Travel to customer sites for executive sessions, technical workshops, and building relationships
• Establish relationships across internal organizations (engineering, product, services, sales, etc.) to ensure the success of the customers and team
• Stay current with emerging Data and AI trends in the digital native tech sector

What we look for:

• 4+ years of experience in the data space with a technical product (i.e. data warehousing, big data, cloud infrastructure, or machine learning)
• 3+ years of experience building and leading technical customer-facing teams: hiring, onboarding, and supporting team members in a high-growth environment 
• A history of building a territory, growing strategic accounts, and exceeding targets
• Inspiring a team vision about the unique nature of the digital natives business 
• A history of execution by managing workloads and consumption with sales, product, and engineering counterparts
• Experience owning executive alignment in accounts that guide strategic decisions 

While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE

As a Solutions Architect on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. 

Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way.

We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. 

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts.
• Continuously research & learn new technologies and their implementations on Databricks
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.
• Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions.
• Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms.
  
  

What we look for:

• 5+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• Experience building distributed data systems
• Comfortable programming in, and debugging, Python and SQL
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Expertise in one of the following:
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow)
• Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities.
• Available to travel to customers in your region
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Nice to have: Databricks Certification
  
  

NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

Account Executive (US - Remote)

Department: Sales 

Responsibilities 

• Identify and close new business within assigned accounts 
• Manage the sales process, from identification of a new opportunity through proposal, award, negotiation of price and contract terms, and deal close 
• Manage the response to any Requests for Proposal (RFP) or Requests for Information (RFI) with assigned accounts 
• Develop and maintain relationships within assigned accounts 
• Organize and lead client meetings for initial capabilities presentations, bid defenses, 
• Serve as escalation point for clients as well as client’s primary point of contact for mid-study change orders 
• Drive the governance process with assigned strategic accounts, working with services management and the executive team as needed 
• Attend conferences and other industry events, representing the Suvoda brand, and identifying new opportunities 
• Generate new leads, and identify potential deals and partnership opportunities 
• Collect competitive intelligence, and provide information to management 
• Assist with the development of new sales strategies 
• Assist in training and mentorship of Business Development Associates 
• Perform other related duties as required 

Requirements: 

• Bachelor's degree required
• At least 3 years of sales experience in the eClinical software field 
• Interpersonal, communication, and presentation skills  
• Ambition, self-motivation, and a high level of energy  
• Time management and organizational skills  
• Analytical thinking ability  
• Creative problem solving ability  
• Written and verbal communication skills  
• Attention to detail 

Sales Director (US - Remote)

Department: Sales  

 Responsibilities  

• Identify and close new business within assigned accounts  
• Manage the sales process, from identification of a new opportunity through proposal, award, negotiation of price and contract terms, and deal close  
• Manage the response to any Requests for Proposal (RFP) or Requests for Information (RFI) with assigned accounts  
• Develop and maintain relationships within assigned accounts  
• Organize and lead client meetings for initial capabilities presentations, bid defenses,  
• Serve as escalation point for clients as well as client’s primary point of contact for mid-study change orders  
• Drive the governance process with assigned strategic accounts, working with services management and the executive team as needed  
• Attend conferences and other industry events, representing the Suvoda brand, and identifying new opportunities  
• Generate new leads, and identify potential deals and partnership opportunities  
• Collect competitive intelligence, and provide information to management  
• Assist with the development of new sales strategies  
• Assist in training and mentorship of Business Development Associates  
• Perform other related duties as required  

Requirements:  

• Bachelor's degree required
• At least 7 years of sales experience in the eClinical software field  
• Interpersonal, communication, and presentation skills  
• Ambition, self-motivation, and a high level of energy  
• Time management and organizational skills  
• Analytical thinking ability  
• Creative problem-solving ability  
• Written and verbal communication skills  
• Attention to detail  

Energy Solutions is currently seeking a Senior HRIS Business Analyst to serve as a Workday HCM subject matter expert and a key partner to People Operations. This role partners with HR, Payroll, Benefits, Compliance, and IT to configure, maintain, support and optimize HR systems, ensuring accurate data, compliant processes, and strong employee experience.

The ideal candidate operates independently with general guidance, manages moderately complex issues, and influences outcomes through expertise, analytics, and consultative communication.

This is a hybrid role requiring at least one onsite day per week (currently Wednesdays). Preferred locations include Oakland, CA; Orange, CA; and Portland, OR. Candidates near Chicago, IL; New York, NY; or Boston, MA will also be considered but must work Pacific Time hours.

Responsibilities include but are not limited to: 

HRIS Administration & Service Delivery

• Configure, maintain, and optimize Workday modules including Core HCM, Benefits, Compensation, Payroll, Time Tracking, and Absence Management.
• Manage People Operations service delivery by handling moderately complex HRIS cases, employee issues, and escalations, ensuring timely resolution and a positive employee experience.
• Troubleshoot and resolve Workday operational issues including PTO accruals not occurring, absence plan discrepancies, and time off labeling inconsistencies between payroll results and pay slips.
• Partner cross-functionally to resolve system, data, and process issues impacting HR service workflows and downstream integrations.
• Review and validate HRIS transactions to ensure standards for accuracy, consistency, internal controls, and compliance requirements are met.
• Support and maintain onboarding-related system processes and configuration updates, including I-9/document relaunch activities. 

Compliance & Risk Management

• Support and maintain compliance-related activities by ensuring HR data, system configurations, and business processes align with internal controls and regulatory requirements.
• Support audits, investigations, and corrective actions by providing accurate system data, documentation, and reporting.
• Identify, assess, and recommend process or system improvements to mitigate compliance or data risks.
• Maintain strong documentation to support audit readiness and operational controls. 

HR Data, Reporting & Analytics

• Partner with PC Analytics to provide access, data, and requirements needed to develop and maintain Workday reports, dashboards, and analytics.
• Enable PC Analytics to develop and maintain custom reports and operational reporting, including supervisor reports and dashboards (e.g., DEI reporting).
• Enable PC Team to prepare statistical summaries and ad hoc analyses related to workforce data, compensation, payroll, benefits, performance, and service delivery metrics.
• Improve and standardize data integrity, reporting consistency, and governance through standardized definitions, calculated fields, validation controls, and testing. 

Integrations, Data Conversion & Testing

• Support, maintain, and troubleshoot inbound and outbound integrations and data loads using Enterprise Interface Builder (EIB), Cloud Connectors, and Workday Studio (as applicable to role scope).
• Support Workday business process integrations such as Docusign and associated workflow troubleshooting.
• Collaborate with technical teams to resolve interface issues, including updates to external system custom fields (e.g., Unanet custom fields in Workday Production).
• Plan and execute unit testing, integration testing, payroll parallel testing, and user acceptance testing (UAT) to validate system accuracy and end-to-end process integrity.
• Test and validate Workday feature releases, enhancements, and configuration changes to verify alignment with HR procedures, payroll requirements, and compliance needs. 

Security Administration & Access Management

• Support and maintain Workday security administration activities including security group updates, operations security setup, and access controls.
• Configure, review, and validate appropriate Workday access for employees, managers, and special populations (e.g., terminated staff, with security verification).
• Maintain and optimize user notifications and alerting configurations, including email notification routing and suppression (e.g., “A Task Awaits You” notifications).
• Support and maintain security group needs for reporting access (e.g., PC Analytics access groups).

 Stakeholder Partnership & Communication

• Act as a consultative partner to PC Leadership, Payroll, Benefits, and business stakeholders, helping resolve moderately complex issues and manage expectations.
• Communicate clearly system impacts, process changes, and data insights to both technical and non-technical audiences.
• Support change management efforts by developing and maintaining training materials, job aids, user guidance, and best-practice recommendations.
• Maintain clear case notes and documentation to support transparency, continuity, and high-quality service delivery. 

Process Excellence & Operational Improvement

• Design and implement scalable improvements across HRIS-supported People Operations workflows.
• Drive consistency, standardization, and controls across HR workflows to improve execution quality and reduce operational and compliance risk.
• Contribute to continuous improvement initiatives by identifying inefficiencies and recommending system-enabled solutions.
• Provide informal mentoring or guidance to peers on Workday functionality, reporting, and HRIS best practices. 

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Information Systems, Business, Engineering, or a related field, or equivalent practical experience.
• 5+ years of HRIS experience, with hands-on expertise in Workday HCM
• Demonstrated experience supporting multiple Workday modules (HCM, Benefits, Compensation, Payroll, Time Tracking, Absence).
• Working knowledge of HR compliance requirements, payroll controls, and audit support.
• Ability to manage complex issues independently while collaborating across teams.
• Demonstrated experience in reporting, troubleshooting, and supporting production operations in Workday.
• Strong attention to detail and ability to perform accurate validation under deadlines (payroll calendar). 

Preferred Qualifications:  

• Certified in Workday HCM and Payroll
• Supporting payroll operations and payroll/benefits reconciliation

The salary range for this role is $107,363 - $134,127, with a target compensation of $107,363 - $119,621 based on experience and qualifications.

What we can offer: 

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! 

The Opportunity:

We are currently seeking a Regional Sales Engineer Western US to join our new Process Cooling sales team in the Eco Solutions division!  California, Arizona, Colorado, Oregon, Washington 

The Regional Sales Engineer is key to the success of the chiller and data center business in the United States.  The successful candidate will have strong sales, relationship building, leadership and communication skills at all levels of an organization.  Additionally, the successful Regional Sales Engineer will have a strong strategic grasp of the market and the ability to contribute to go to market strategy.  The Regional Sales Engineer will be expected to provide actionable competitor intelligence and regular performance analysis to sales management.  

• Develop, maintain, and monitor a target list of key data center and/or process cooling customers and work with 3rd party independent reps as appropriate to hit target sales.
• Grow strong relationships as the point of contact for these owner customers and channel partners.
• Build an opportunity pipeline for process cooling; provide monthly forecasts for awards and revenue; and communicate regularly with the director of process cooling.
• Work with marketing and engineering to create compelling sales presentations & proposals highlighting LG’s value proposition and differentiation.
• Personally sell LG cooling technologies including chiller products to both reps and customers. 
• Providing ongoing training and education of reps and customers regarding process cooling technology and LG advantages focusing on chillers.
• Enable required customer support directly or with the help of LG’s customer call center and field support teams.
• Be an internal expert and customer advocate to influence product and process roadmap decisions.

Qualifications:

• Bachelors, Mechanical or Electrical Engineering degree or equivalent related work experience.
• Minimum of 5 years’ experience as a Sales Engineer in the HVAC, process cooling, or data center industry. 
• Knowledge of process cooling equipment design, especially chiller knowledge, is desired.
• Ability to travel throughout the U.S.
• Willingness to pursue and attend additional training related to performance of job.
• Motivated and Self-Starter, able to work independently from remote locations.
• Strong understanding of project specifications and blueprints.
• Dynamic personality with great leadership, management, sales and communication skills.

#LI-GJ1