ENGINEERING - UNREAL ENGINE

What We Do

Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts are always innovating to improve the tools and technology that empower content developers worldwide.

What You'll Do

As a Principal Software Engineer of the Media Services team, you'll take full ownership of the platform powering real-time communication across the Epic Games ecosystem. You'll help set the technical direction for Epic's WebRTC-based products and implement features from design through final delivery.

In this role, you will

• Work on the WebRTC integration across different Epic Games teams, design and hands-on implementation of new features
• Architect, develop, and continuously improve our WebRTC client and server stack across platforms
• Investigate and evaluate new technologies to drive innovation in real-time communication services
• Drive timelines, resolve technical blockers, and deliver with a high degree of autonomy

What we're looking for

• Highly proficient in C++, with a strong command of performance-critical systems
• Deep understanding of WebRTC signalling concepts, protocols, and architecture
• Proven experience in debugging and optimizing WebRTC stacks at scale
• Experience designing and maintaining C APIs for broad platform distribution
• Familiarity with build systems like GN and Ninja
• Demonstrated ability to independently own and deliver complex, long-horizon engineering projects
• Strong communication with a track record of cross-team alignment and technical decision-making
• Leadership experience is a plus

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

THE ROLE

As a Technical Services Engineer - Portworx, you are the critical link between our customers’ complex cloud-native ambitions and the seamless performance of the Portworx® by Everpure™ platform. You’ll ensure the success of large-scale deployments across public and private clouds by resolving intricate technical hurdles that directly impact business continuity. Collaborating closely with Engineering and Product teams, you will champion the customer voice to drive product reliability and innovation in the Kubernetes ecosystem.

WHAT YOU'LL DO

• Optimize Cloud-Native Resilience: Diagnose and resolve complex technical issues across the software stack—including Kubernetes, OpenShift, and major cloud providers—to ensure high availability for customer application workflows.
• Drive Proactive Problem Resolution: Analyze system logs and telemetry to reproduce issues, partnering with Engineering to develop long-term fixes and strategies that prevent recurring outages.
• Champion Customer Success: Manage the full lifecycle of technical support cases, providing expert guidance during critical production phases and POCs to maintain the highest levels of customer satisfaction and platform adoption.
• Knowledge Leadership: Translate complex technical resolutions into accessible documentation and internal knowledge base articles to accelerate future incident response and empower the global support community.

WHAT YOU BRING

• Bachelor's Degree in a technical field and/or related technical experience.
• Minimum 2-4 years of experience in customer-facing, technical support work/SRE
• Cloud-Native Expertise: Deep technical proficiency in managing and troubleshooting container orchestration platforms (such as Kubernetes, OpenShift, or VMware Tanzu) and cloud infrastructure (AWS, Azure, or IBM Cloud).
• Technical Problem Solving: Proven ability to triage and resolve sophisticated software stack issues, utilizing debugging tools and collaborating with engineering teams to navigate high-pressure escalations.
• Operational Communication: Strong fluency in English with the ability to articulate technical concepts clearly to both internal stakeholders and external partners, ensuring transparency during critical events.
• Agile Mindset: Readiness to participate in shift rotations and on-call schedules to support our global customer base, combined with a self-motivated drive to take ownership of customer outcomes.
• In-Office Presence: We are primarily an in-office environment and therefore, you will be expected to work from the North Carolina  office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Pure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team selling into the exciting SLED market of North and South Carolina.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Pure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• Candidate must reside in the Raleigh, NC area 
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Preference may be given to candidates with experience in the SLED vertical 
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

About the Role

We are seeking an experienced Senior Software Engineer to join one or more product engineering teams building mission-critical Point of Sale and eCommerce SaaS platforms. This role balances technical execution, hands-on development, and cross-functional collaboration in a highly regulated, high-availability environment.

You will contribute to delivering secure, scalable, and reliable payment solutions while upholding a strong engineering culture.

Key Responsibilities

Technical Execution & Development

• Write, review, and maintain high-quality code across backend, frontend, and/or mobile systems.
• Uphold coding standards and architecture best practices.
• Participate in design and code reviews, contributing constructive feedback to peers.
• Contribute to technical documentation and architectural designs.
• Champion a culture of accountability, quality, and continuous improvement.

Cross-Functional Collaboration

• Communicate technical ideas and plans clearly in team settings.
• Translate product and business goals into well-scoped technical solutions.
• Communicate progress, risks, and tradeoffs to engineering teams and stakeholders.
• Work closely with customer support and operations on merchant-impacting issues.

Delivery & Engineering Excellence

• Partner with Product, Design, Compliance, SRE, and Operations to deliver POS, payment, loyalty, gift card, and other features end-to-end.
• Contribute to sprint planning, delivery predictability, incident follow-ups, and technical debt management.
• Implement and advocate for best practices in code quality, testing, observability, and CI/CD.
• Help guide architectural decisions for high-throughput, low-latency systems.

Cloud-Based Point of Sale & Platform Features

• Inventory Management and PO sync: Items matrices, Vendor Catalog, Purchase Order Management, Multi-store inventory.
• CRM: Customer details capture, purchase history tracking, targeted marketing campaigns, gift card management, and loyalty rewards.
• Sales & Promotions: Custom discounts, bulk pricing, time-sensitive promotions, and bundled offers.
• Reporting & Analytics: Detailed dashboards and exportable reports covering best-sellers, profit margins, and more.
• Employee Management: User roles, time tracking, permissions, and cross-location metrics.
• Payment: Integration with Quilt Payment or external payment providers.
• eCommerce Sync: Integration with Quilt's internal eCommerce module or platforms like Shopify and DoorDash.
• Support platform reliability, uptime, and data integrity for merchants and partners.
• Participate in incident response and post-mortems, contributing to long-term fixes.
• Support PCI DSS, SOC 2, and other compliance requirements.

Required Qualifications

• 5+ years of software engineering experience.
• Hands-on, full-stack development experience with React (frontend) and PHP/MySQL (backend) .
• Experience building and operating SaaS platforms at scale.
• Strong understanding of modern backend systems (APIs, microservices, databases, cloud infrastructure).
• Experience working in regulated or compliance-heavy environments with strong technical documentation practices.
• Effective communicator with the ability to collaborate across teams.

Preferred Qualifications

• Experience with POS systems, eCommerce, or fintech 
• Familiarity with PCI DSS, SOC 2, or financial compliance standards.
• Experience with cloud platforms (AWS, GCP, or Azure).
• Background in distributed systems, event-driven architectures, or real-time transaction processing.

What We Offer

• Opportunity to build software that powers real-world commerce at scale.
• Competitive salary and equity package.
• Comprehensive benefits (health, dental, vision, 401k, etc.).
• Flexible work environment.
• Strong emphasis on engineering quality and career growth.

Location: In-Person: Irvine, CA, Charlotte, NC or Provo, UT
Salary: 115-130k base Salary + Bonus

Remote - Must be in the U.S. Eastern Time Zone

About Us

Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and we’re currently looking for an Account Executive to join us.

About the Role

Reachdesk is seeking a quota-carrying Account Executive to drive expansion revenue across existing Reachdesk customers, with a focus on branded merchandise and promotional products. 

Your objective is to grow branded merchandise revenue across existing Reachdesk customers and become their primary partner for the merchandise they use for their gifting strategies, sponsored events, internal reward programs, and more. You will run a full-cycle expansion sales motion within an existing customer book—identifying whitespace, building pipeline, leading discovery, shaping solutions, negotiating terms, and closing revenue.

This is a highly commercial role with short, execution-focused sales cycles, typically 1-3 weeks. Success requires creating demand within current accounts, navigating timelines, inventory, production, and budget, and shaping solutions that convert opportunities into repeatable revenue streams.

Key responsibilities:

• Own a quarterly target and consistently meet or exceed quota within a defined portfolio of existing clients
• Drive the full commercial cycle—from opportunity creation through discovery, proposal, negotiation, close, and expansion
• Identify and create new revenue opportunities by mapping stakeholders, uncovering budgets, and expanding into new teams and use cases
• Confidently navigate a catalog of thousands of promotional products to recommend the right items for each opportunity
• Build and deepen multi-threaded relationships by developing champions and engaging decision-makers across the organization
• Lead discovery to uncover customer goals, timelines, priorities, budget, and buying process
• Develop and present proposals, pricing, and commercial recommendations tied to customer goals and operational feasibility
• Effectively negotiate your orders to win deals against major players in the industry
• Create demand by introducing new branded merchandise and gifting use cases and packaging repeatable programs 
• Partner closely with Vendor Management to shape feasible solutions and ensure a smooth and high-quality post-close execution
• Collaborate cross-functionally with Customer Success, Account Management, and Supply Chain to align on account strategy and growth plans
• Maintain accurate forecasting, pipeline tracking, and performance reporting
• Act as a voice of the customer—surfacing feedback to improve results, messaging, product, and account plays
• Represent Reachdesk at customer meetings, events, webinars, and partner gatherings to deepen relationships and uncover new opportunities

About You

• 3+ years of quota-carrying B2B sales experience in branded merchandise, promotional products, event/experiential solutions, print/production, packaging, or similar physical or customized offerings
• Proven track record of exceeding quota and expanding revenue
• Experience selling solutions that involve timelines, logistics, or delivery considerations, with the ability to navigate tradeoffs with customers
• Strong commercial instincts—able to uncover opportunity, create urgency, negotiate effectively, and structure commercially sound deals
• Clear visual attention to detail with an appreciation for how marketers perceive their brand image
• Proven ability to run full-cycle deals in fast-paced, short-cycle sales environments
• Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels, including senior decision-makers
• Highly self-motivated and organized—thrives in a high-activity environment with continuously improving offerings
• Proficient with CRM and sales productivity tools (Netsuite experience preferred)
• Strong team player with a positive, collaborative attitude and clear cross-functional communication

About the Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, hearing, vision, and life insurance
• Flexible PTO
• A super collaborative culture with innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. 

Responsibilities

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.
• Collaborate with AI engineering and iPaaS  engineering teams to plan and deliver complex platform initiatives.
• Patch and optimize open-source components for performance and security.
• Build iPaaS and AI infrastructure at scale and cross-cloud.
• Manage and provision AWS infrastructure using Terraform and Kubernetes.
• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.
• Improve and maintain CI/CD pipelines for scalable and secure component delivery.
• Tune Linux systems and open-source software for high performance and hardened security.
• Build internal tools to streamline engineering workflows and operational automation.
• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

• 7+ years of experience in infrastructure or systems engineering roles.
• Proven expertise in distributed systems and cloud-native architectures.
• Strong understanding of Linux internals, including networking and system-level performance tuning.
• Experience operating infrastructure on AWS at scale.
• Proficiency with Terraform, Kubernetes. 
• Solid understanding of network security and cloud security best practices.
• Hands-on experience optimizing CI/CD workflows and automating deployments.
• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.
• Experience building cross-cloud AI infrastructure.
• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.
• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.
• Understanding of Vault or other secrets management systems.
• Contributions to or maintenance of open-source infrastructure projects.
  
  

Tech Stack

• AWS • Terraform • Kubernetes •  LiteLLM • Quadrant • ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

Why Join Us

• Build and operate a world-class cloud platform used by leading global enterprises.
• Collaborate with experienced engineers in the US and across international teams.
• Work in a highly technical environment focused on scalability, performance, and reliability.
• Contribute to an engineering culture that values ownership, craftsmanship, and innovation.

This is a full-time position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

Hi, we're Oscar. We're hiring a Senior Sales Executive to join our Sales team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

As a Senior Sales Executive, you will be responsible for driving membership growth through the management of traditional insurance sales channels, as well as the pursuit of innovative sales strategies. On the traditional side, the Senior Sales Executive is in charge of  driving the broker strategy, ensuring insurance brokers across our coverage area have the information and tools to effectively understand and sell our product. On the creative side, the Senior Sales Executive is responsible for iterating on ideas to drive buzz at a local level and create partnerships with local organizations.

You will report into a Director, Sales.

Work Location:  

This is a remote position based in the field, open to candidates who reside in North Carolina. Your daily work will involve a blend of work from your home office and frequent travel for client meetings. Occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency:

The base pay for this role is: $96,876.00 - $127,149.75 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and sales commissions.

Responsibilities:

• Building and managing broker and GA (General Agent) relationships in the assigned geographic market and as required to support growth goals.
• Identifying distribution partners to invest in and building relationships over time.
• Training brokers and GA partners on our product.
• Representing our product in the market at local broker and community events, which may take place during evening and/or weekend hours.
• Identifying and testing new growth opportunities and sharing learnings with broader sales team.
• Partner with teams to build and improve tools and processes that make our product the easiest to work with in the market.
• Meeting or exceeding sales goals while providing great service to distribution partners.
• Providing local competitive intelligence and market research.
• Being the voice of brokers and consumers within our product.
• Compliance with all applicable laws and regulations. 
• Other duties as assigned. 

Requirements:

• 4+ years of healthcare industry in an outside sales role.
• 3+ years of experience presenting and communicating with stakeholders at all levels.
• Must be a licensed insurance professional.

Bonus points:

• Bachelor's Degree or 4 years of relevant experience.
• Proficient in Salesforce.

Travel Required:

• Up to 50%

As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams.

Our SRE Team:

We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo.

What You Bring to the Team:

• Design and implement a reliable and scalable AWS architecture to meet the needs of the organization.
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components.
• Support the CICD process with ArgoCD and GitOps.
• Automate the platform deployments with Terraform infrastructure-as-code.
• Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch.
• Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services.
• Optimize system performance and troubleshoot issues as they arise.
• Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. 
• Collaborate with security teams to implement and maintain security best practices.
• Infrastructure support rotation providing guidance to other engineering teams.

What Sets You Up for Success:

• 5+ years of experience as a DevOps or SRE working within the AWS ecosystem.
• 5+ years of experience with Kubernetes (EKS) and Helm charts.
• Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions.
• Experience with infrastructure-as-code methodologies with Terraform.
• Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch.
• Experience with Incident Management, full-stack troubleshooting, performance analysis, and root cause analysis (RCA).
• Experience with Web application systems such as Nginx, Ingress controllers, load balancing, and Content Delivery Networks. 
• Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached, and SQS)
• Good networking skills with VPC, Security Groups, and Network ACLs.
• Ability to work remotely and manage your own time in a global team.
• Good written and verbal communication in English.
• Bachelor’s degree in Computer Science or equivalent experience.

Bonus Skills to Stand Out:

• Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL).
• Experience working in a PCI-compliant environment.
• Experience working with Kong API Gateway.

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

#LI-REMOTE #LI-IK1

Responsibilities

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems.

Responsibilities

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.

• Collaborate with US-based engineering teams to plan and deliver complex platform initiatives.

• Patch and optimize open-source components for performance and security.

• Develop low-level internal services using Linux syscalls and networking primitives.

• Manage and provision AWS infrastructure using Terraform and Kubernetes.

• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.

• Improve and maintain CI/CD pipelines for scalable and secure component delivery.

• Tune Linux systems and open-source software for high performance and hardened security.

• Build internal tools to streamline engineering workflows and operational automation.

• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

• Coordinate cross-team projects, ensuring smooth collaboration on shared goals.

• Collaborate with management to align engineering goals with company objectives.

• Perform a Tech Leader role for a group of engineers (planing, reporting, technical leading).

• Support the professional growth of other engineers by sharing knowledge and mentoring them.

Requirements

• 10+ years of experience in infrastructure or systems engineering roles.

• Proven expertise in distributed systems and cloud-native architectures.

• Strong understanding of Linux internals, including networking and system-level performance tuning.

• Experience operating infrastructure on AWS at scale.

• Proficiency with Terraform, Kubernetes. 

• Solid understanding of network security and cloud security best practices.

• Hands-on experience optimizing CI/CD workflows and automating deployments.

• Excellent analytical, troubleshooting, and communication skills.

• Experience mentoring and developing engineers, fostering professional growth, and promoting knowledge sharing across teams.

• Experience working as a technical leader - planning, reporting, and guiding engineering efforts within a team.

Nice to Have

• Experience with Golang for tooling or internal services.

• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.

• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.

• Understanding of Vault or other secrets management systems.

• Contributions to or maintenance of open-source infrastructure projects.

Tech Stack

• AWS • Terraform • Kubernetes • Docker • Linux • Golang • ArgoCD • Kafka • PostgreSQL Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

Why Join Us

• Build and operate a world-class cloud platform used by leading global enterprises.

• Collaborate with experienced engineers in the US and across international teams.

• Work in a highly technical environment focused on scalability, performance, and reliability.

• Contribute to an engineering culture that values ownership, craftsmanship, and innovation.
  
  Compensation:
  This is a full-time, exempt position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

ANALYTICS

What We Do

Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic.

What You'll Do

You will design, build, and optimize the recommendation systems that power Fortnite's Discover experience, serving personalized recommendations to one of the largest player bases in gaming across a massive catalog of creator-built experiences. 

You'll work across the full recommendation stack: candidate generation, content ranking, impression allocation, and real-time reranking.

Unlike recommendation systems that operate over a stable catalog, you're working with a massive, rapidly changing content library where new experiences are published daily, quality signals are sparse, and the system's own outputs shape the data it learns from.

In this role, you will

• Design and implement retrieval, ranking, and reranking models for creator content using deep learning approaches (two-tower architectures, transformer-based sequence models, embedding-based retrieval) and build the user representation systems that power personalized discovery
• Build and optimize multi-stage candidate generation and impression allocation pipelines that balance relevance, diversity, and fair content exposure across a large and rapidly evolving catalog
• Design and run A/B experiments to validate model improvements, own evaluation frameworks that capture recommendation quality holistically, and drive the path from experiment to production deployment
• Collaborate with analytics and content quality teams on ranking signals including genre classification, creator credibility, and content quality metrics
• Own ML infrastructure decisions: choosing the right tradeoffs between batch, near-real-time, and streaming serving architectures

What we're looking for

• 3-5+ years of experience building production recommendation or ranking systems, ideally in a UGC, marketplace, or content discovery context
• Experience with deep learning for information retrieval and multi-stage recommendation pipelines (candidate generation, scoring, reranking)
• Demonstrated ability to design and analyze A/B experiments, with awareness of biases inherent to recommendation systems
• Strong Python engineering skills with experience in PyTorch and large-scale data processing frameworks (Spark preferred)
• Comfort working in a cloud-based ML environment
• Experience with explore/exploit strategies, content cold-start, or counterfactual evaluation methods applied to recommendation
• Experience with content understanding models (NLP, vision, or generative AI) used as ranking features
• Familiarity with creator economy dynamics and how recommendation design affects content quality and creator incentives
• Experience with our stack: PyTorch (TorchRec, Transformers), Ray, Databricks, AWS
• Passion for video games and/or experience with gaming analytics

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ANALYTICS

What We Do

Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic.

What You'll Do

Epic Games is looking for a hands-on Data Science Lead to join the Gameplay Analytics team. You’ll lead a team of Data Scientists and Data Engineers and apply mixed methods to own the end-to-end life cycle of creating data assets, reports, insights, to impact the direction of efforts across Epic’s portfolio of products and ecosystems, with a particular focus on our Shooters Games (Battle Royale, Reload, OG, Blitz). The successful candidate will have the ability to apply a range of data technologies, statistical methods, and visualization methods to influence development and product teams, to manage a small team, and to partner with stakeholders across all parts of the business.

In this role, you will

• Partner with design, game development, and product management counterparts to identify opportunities for our first party Games and the business, and use data to develop metrics and insights that shape the execution of the strategy
• Work directly with engineering and data platform teams to properly scope and capture the data required to unlock insights and data models
• Transform raw data into data models, production metrics, reports, and insights
• Continuously evaluate the effectiveness of metrics and align them with long-term ecosystem growth
• Work with design, product, and analytics teams to quickly and rigorously design, test, and learn from experiments to improve our games
• Lead a small team of data analysts, help mentor them, and set the direction of our analytics approach

What we're looking for

• At least 5 years of industry or relevant experience, with proven interest in and knowledge of live service video games
• At least 2 years of experience managing a team of data professionals
• Strong product intuition and demonstrated background in influencing products by applying data and measurement to drive alignment
• Experience with working with development teams to instrument data and ensure continued data quality
• Experience with writing efficient and scalable SQL over billions of rows; it is a plus if you are familiar with distributed computing using Spark (Scala or PySpark)
• Development experience in Python analytics ecosystem
• Familiarity with supporting operational processes including: Code version control (Github or similar), Orchestration (Airflow), AI coding tools (Claude Code)
• Understanding of experimental design and A/B testing techniques
• Advanced statistical training and a thorough understanding of the associated strengths and weaknesses of different statistical approaches is a plus
• Experience in a “full-stack” environment - data file ingest, ETL, data storage interaction, application development, communication of results to storage systems, code version control is a plus

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT DSC:

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy. 

Since then, we’ve grown far beyond blades. From grooming to personal care, we’ve built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.

Today, DSC is expanding into new categories and new markets, but our DNA hasn’t changed. We’re still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.

So what are you waiting for? Join the Club.

ROLE SUMMARY:

As the Senior Manager, Engineering you will be a pivotal leader responsible for the architectural evolution of our platforms and the modernization of our development practices. You will drive AI-augmented engineering workflows, leveraging generative AI and automation to enhance developer productivity and accelerate the SDLC. Beyond setting the technical vision, you will serve as a champion for engineering excellence, ensuring our systems remain scalable while integrating AI-driven insights into system monitoring and code quality. You will mentor technical leaders to leverage AI in solving complex architectural challenges, fostering a culture of high-velocity, tech-forward delivery.

RESPONSIBILITIES:

• Work collaboratively with Tech Leadership, Tech PM, Enterprise Applications, the Data Team and Product Management to ideate, scope, plan, estimate, coordinate, derisk and deliver large company-roadmap-level solutions
• Champion "AI-First" engineering principles, mentoring the team on how to move from manual, boilerplate-heavy development to high-leverage, automated architectural design
• Establish and govern AI-assisted coding standards, ensuring the team leverages Copilots and automated refactoring tools effectively while maintaining strict security, IP compliance, and code quality benchmarks
• Evaluate and pilot emerging AI technologies within the e-commerce stack to improve search relevance, personalization engines, and automated customer experience workflows
• Identify process bottlenecks and opportunities for continuous improvement of our software delivery processes
• Coach squad tech leads under their purview on consistent software delivery processes
• Partner with Tech PM, Enterprise Applications, Data Services, Digital Product, Lifecycle Marketing, Growth, IT and Finance teams to come up with creative technology solutions to business problems; communicate technical topics effectively to business partners
• Improve visibility into backend engineering projects, architecture and development workflows for business partners
• Translate business needs and priorities for the engineers and ensure that they are aligned with the business; manage performance and uphold deadlines/goals for team members; mentor the team on both Technical and Management aspects
• Attract, hire & retain highly skilled engineers; assess skills & build career development plans for team members
• Raise the general leadership level of the team; set actionable goals for the team, keeping them aligned with our company goals; foster good working relationships both within the team and between backend engineers and their partners; define an optimal org structure within the backend org
• Keep up with the latest trends in Engineering technologies, especially as it relates to AI, e-commerce experience; nurture the platform architecture as we regularly add features to it
• Collaboratively build a Technology platform roadmap and drive the delivery and execution of it; drive continuous testing/integration/delivery best practices for tech platforms
• Foster healthy discussion on technology topics within the team and drive them towards making data-informed decisions; ensure that our production applications and build pipelines are performant, reliable, responsive, maintainable and of high quality with minimal tech debt
• While this position is not expected to be an individual contributor on a consistent basis, a person filling this role is expected to be hands-on enough to be able to jump in and help their team with technical issues or handle production spelunking as needed. To this end, picking a small project or two every now and then to keep in touch with our stack is expected

REQUIREMENTS:

• B.S. in Computer Science or equivalent; MBA specializing in Technology preferred
• 6+ years of software development experience; at least 2 years managing a team of 7+ engineers and managers preferred
• Experience in eCommerce preferred
• Shopify platform and integration experience, experience building and scaling backend microservices, and modern API experience a must
• Ruby, Node, or Python experience with Rails or an equivalent framework
• Experience with internationalization and localization, relational database modeling, and streaming processing applications; ability to continuously deliver
• Preferred experience with cutting edge backend stacks, multiple microservice architectures and frameworks, building billing systems (specifically subscription billing) and shipping, fulfillment, and order management systems; experience with information management systems a plus
• General domain knowledge of Finance and Accounting
• Prior experience with high volume and traffic sites preferred

POSITION TYPE:
This is a full-time exempt position.

WORK ENVIRONMENT:
This position is in-office, working out of our HQ in Durham, North Carolina 4x a week.

SALARY:
$190,000-$205,000 + Bonus

BENEFITS:

• Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options
• Free life insurance, short term disability and long term disability
• 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period
• Unlimited vacation and generous sick time
• Half day Fridays year-round (subject to business needs)
• 12 weeks of fully paid parental leave
• 4 weeks of fully paid disability leave
• Free Dollar Shave Club Products
• Monthly cell phone stipend

APPLICATION PROCESS:
All applications must be submitted via our Applicant Tracking System, Greenhouse, in order to be considered. Once you submit your application, the recruiting team will review your submission and will reach out if your skill sets and/or qualifications match our needs. If selected, you’ll be invited to an initial phone screening interview with a recruiter before meeting with various members of the team. Candidates will be notified if they are not selected for the position. The position will remain open and we'll be accepting applications until the role is filled.

Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.

Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: accommodations@dollarshaveclub.com

Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.

Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Thank you for considering a career with Dollar Shave Club 

Privacy Notice for California Job Applicants

• E-Verify Participation
• Right to Work

#LI-MK1

We're looking for an Engineering Manager I to lead one of our autonomous feature squads. You'll own the day-to-day engineering leadership of a cross-functional team (1 PM, 1 Designer, 4–5 engineers) responsible for a meaningful area of the Shopmonkey platform. This is not a "project manager with an engineering title" role. You are technical, you are in the code, and you care deeply about how software gets built — not just that it ships. You won't be on the critical path for planned project work, but you'll be deeply involved in guiding your team through every phase of the SDLC: scoping, design, implementation, testing, release, and iteration. Your job is to make your team faster, sharper, and more effective — by coaching, unblocking, and identifying the gaps nobody else sees. You'll also contribute directly to the codebase. Not as a primary feature developer, but as a force multiplier — proactively improving code quality, tackling the work that falls between the cracks, and leading by example when it matters.

Our platform is built on two primary monorepos (backend and frontend) using TypeScript throughout. The stack includes React, Node.js, Next.js, Redux, and Redis on the application side; CockroachDB and ClickHouse for data; Synadia NATS for messaging; and GCP for infrastructure. We use OpenTelemetry and Prometheus for observability, with supporting services in TypeScript and Go. We don't expect expertise across all of these — we're looking for strong fundamentals and the ability to learn quickly.

What you will do:

• Lead a feature squad end-to-end: people, process, and technical direction.
• Own performance management for your engineers — regular 1:1s, growth conversations, honest feedback, and formal reviews.
• Partner closely with your PM and Designer to shape quarterly project plans that balance customer value, technical health, and business impact.
• Guide your team through the full SDLC — you should be competent and opinionated at every stage, from system design through production observability.
• Contribute to the codebase as a technical force multiplier: filling gaps, improving quality, and modeling engineering standards.
• Operate within our quarterly planning and 2-week cycle cadence, helping your squad maintain focus and predictability.
• Build and maintain a healthy remote-first team culture — clear communication, strong async habits, and flexibility balanced against team needs.
• Participate in hiring — sourcing, interviewing, and closing engineering talent for your squad and the broader org.

We are looking for people who have:

• 2+ years of formal engineering management experience, leading a team of software engineers through shipping production software.
• A strong technical foundation — you've built and operated production systems and can earn credibility with senior ICs through your technical judgment.
• Proven ability to coach and develop engineers across multiple levels.
• High emotional intelligence and communication skills. You navigate ambiguity, give hard feedback with care, and build trust quickly — especially important in a remote environment.
• Sound business judgment — you understand why the team is building what it's building, and you push back when priorities don't make sense.
• Experience working in cross-functional product teams (PM, Design, Engineering).
• Comfort with remote-first work across time zones. You value flexibility but put team needs first.

In the United States, the range is typically a salary of $145,000 to $180,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

How You'll Make an Impact: 

As a Senior Fullstack Engineer on the Distribution Team, you'll be instrumental in developing and enhancing the products that connect Cloudbeds' ecosystem to the world's largest distribution channels. You'll architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure our platform delivers exceptional performance and security for thousands of properties worldwide. Your work will directly impact how hotels reach guests through integrations with major platforms like Booking.com, AirBnb and beyond.

Our Distribution Team:

We're the bridge connecting properties to the global travel ecosystem. Our team tackles complex integration challenges that directly impact revenue for thousands of hotels worldwide, from building rock-solid connections with major OTAs to ensuring every booking flows seamlessly and securely. We balance innovation with pragmatism: migrating legacy systems to modern microservices while maintaining the reliability our customers depend on. If you thrive on solving hard technical problems with real business impact and love the challenge of both building greenfield features and refactoring legacy code, you'll feel right at home here.

What You Bring to the Team:

• Design and implement robust backend features and improvements using PHP, with a strong focus on performance optimization and scalability for our distribution platform
• Build intuitive frontend experiences using React and Vue, ensuring seamless user interactions across the Cloudbeds ecosystem
• Architect secure solutions for handling financial transactions and sensitive personal data, applying security best practices throughout the development lifecycle
• Write clean, well-tested, and well-documented code with comprehensive test coverage (unit, integration, end-to-end) to maintain high quality standards
• Lead technical discussions on complex concepts and requirements with both technical and non-technical stakeholders, driving alignment on backend and frontend architecture decisions
• Contribute to our ongoing initiative to migrate core platform components into microservices, helping shape the long-term technical vision
• Re-architect and refactor existing legacy systems to align with modern standards and project requirements, demonstrating ownership and commitment to continuous improvement
• Mentor team members through pair programming and code reviews, promoting best practices that elevate code quality and team processes
• Collaborate with cross-functional teams to plan, build, and ship high-quality features that delight our global customer base

What Sets You Up for Success:

• 5+ years of PHP web application software engineering experience
• 5+ years of experience with JS frameworks, Vue.js and React are preferred
• Solid experience with modern JavaScript/TypeScript
• Strong hands-on experience with Docker and containerized development workflows
• Demonstrated expertise in performance optimization and expert knowledge of relational databases, indexing, and searching technologies
• Strong understanding of security considerations, particularly for applications handling financial transactions and personal data
• Experience with test automation across all levels (unit, integration, end-to-end) and a passion for quality-driven development
• Proven track record of taking ownership of projects and delivering results independently
• Business-level English fluency (verbal and written) and excellent communication skills for collaborating across a globally distributed, remote-first team

Bonus Skills to Stand Out:

• Experience designing and building microservices and/or micro-frontends
• Hands-on experience with PHP frameworks (CodeIgniter, CakePHP, Laravel, Symfony)
• Cloud and infrastructure experience with Kubernetes, AWS, Terraform, and Argo CD
• Experience working with event-driven architectures and messaging systems (e.g., Kafka)

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

As a Senior MuleSoft Engineer, you will design and deliver API-led integration solutions on Anypoint Platform — directly with clients, from discovery through go-live. You'll drive architecture decisions, protect margin through scope discipline, and build the kind of trusted client relationships that turn one engagement into many.

What You'll Own

You will be the technical owner of your client engagements — not a resource assigned to a ticket queue. That means:

• Client Delivery Ownership: Lead integration programs end-to-end for external clients — from discovery and estimation through SOW shaping, stakeholder alignment, and delivery KPIs (on-time, on-budget, CSAT).
• Stakeholder Management (exec → dev): Navigate the full relationship stack. Translate architecture trade-offs to executives, earn trust with engineering teams, and keep both sides aligned throughout delivery.
• Scope Discipline: Anticipate risk early, communicate trade-offs clearly, and protect margin through change-order discipline — without damaging the relationship.
• Autonomous Execution: Own your calendar, your estimates, and your commitments. No one will chase you for updates. You surface risks before they surface you.

Key Responsibilities

Technical Delivery

• Lead technical design, implementation, and deployment of large-scale MuleSoft integration and API solutions (CloudHub 2.0, Runtime Fabric, Anypoint MQ, Flex Gateway, or on-prem).
• Develop and maintain DataWeave scripts, Mule flows, and CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).
• Enforce architectural and security standards (RAML/OAS, OAuth2, JWT, TLS, encryption).
• Monitor and optimize integrations for performance, scalability, and maintainability.

Client-Facing Services Delivery

• Lead discovery sessions, shape estimates, and contribute to SOW development — you are the technical voice in the room with the client.
• Own delivery KPIs: on-time rate ≥90%, estimate variance ≤±15%, client satisfaction scores that earn repeat business.
• Proactively communicate status, risks, and decisions — updates go out without being asked.
• Build trusted relationships that make scope conversations easier, not harder.
• When scope creeps (and it will), you call it — with a path forward, not just a flag.

Leadership & Collaboration

• Provide coaching and technical guidance to engineers; lead code reviews and process improvements.
• Operate as a peer, not a manager — lift standards through quality of work and direct feedback.

Innovation & AI

• AI as Your Default Toolchain: You reach for your AI-enabled IDE, LLM-based assistants, and AI-powered static analysis before anything else — not as a shortcut, but because better tools produce better outcomes. You don't write code you can automate reviewing.
• Integration Workflows, Augmented: You actively prototype and deploy AI/LLM services inside integration solutions — summarization, document parsing, intelligent transformation, synthetic test data generation.
• Advance automation with AI-assisted code review and LLM-based development platforms to accelerate delivery and lift code quality across the team.

Ways of Working

• The best engineers here don't wait to be told what to do next. They already know. You set direction, track your own commitments, and communicate proactively — without a layer between you and the client.
• WIP stays at ≤2 concurrent workstreams. You know what's at risk before your teammates do.
• If you've always been three steps ahead of your own deadlines, you'll feel right at home.

Required Qualifications

• Consulting Services Experience: 3–5+ years delivering integration programs for external clients — leading discovery/estimation, shaping SOWs, managing stakeholders from exec to dev, and owning delivery KPIs. This is non-negotiable. Internal IT delivery experience does not substitute.
• Client-Facing Ownership: Proven track record of managing client relationships through the full engagement lifecycle — including difficult scope and change-order conversations that preserve both trust and margin.
• API & Microservices Architecture: Expert in designing, implementing, and maintaining distributed, scalable API-led solutions using MuleSoft and industry-standard patterns.
• MuleSoft Platform Mastery: Advanced hands-on with Anypoint Platform, including DataWeave 2.x, CloudHub 2.0, Runtime Fabric, Flex Gateway, and Anypoint MQ.
• Autonomous Execution: Demonstrated ability to self-govern in flat, PM-free consulting environments — independently scoping, prioritizing, and delivering without hand-holding. If you've only worked in highly structured orgs, be honest with yourself about this one.
• AI/LLM Tools & Automation: You don't just tolerate AI tools — you seek them out. Cursor, LLM-based assistants, AI-powered static analysis — these are in your daily rotation, not your LinkedIn bio.
• DevOps, CI/CD & Automation: Strong experience with CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins), containerization (Docker/Kubernetes), and cloud-native deployment strategies.
• Security & Integration Standards: Advanced knowledge of RAML/OAS, OAuth2, JWT, TLS, and encryption best practices.
• Programming Proficiency: Skilled in Java and Node.js, with the ability to refactor legacy codebases into clean, maintainable solutions.
• MuleSoft Certifications: MuleSoft Certified Developer – Level 1 required; Architect or Integration Professional certifications strongly preferred.

Preferred/Bonus

• Experience integrating Salesforce, AWS, or other SaaS/ERP platforms.
• Familiarity with event-driven architectures (Kafka, Pub/Sub).
• Hands-on experience or strong interest in AI/ML pipeline design or integration.

Role

We are looking for a Staff Site Reliability Engineer to join our team. This role will report to the Senior Manager, Site Reliability Engineering and offers the flexibility of hybrid (3 days a week) out of San Jose, CA, or can be performed fully remote. 

As a key member of the Zero Trust Exchange team, you will be responsible for all aspects of the Zscaler production data center services, including servers, operating systems, storage, and supporting systems. You will be an instrumental part of the Site Reliability Engineering team, ensuring the availability, latency, performance, efficiency, and scalability of a cloud that processes tens of billions of transactions daily.

What you’ll do (Role Expectations)

• Own the reliability of a large-scale cloud service (Linux/BSD, bare metal, Kubernetes, custom load balancing, SD-WAN) by partnering with Engineering and Network teams to define requirements early, conduct operability reviews, and contribute code/design docs for platform resilience
• Develop and operate end-to-end observability (metrics/logs/traces, dashboards, alerting) and incident tooling to manage SLOs/error budgets, reduce noise, and improve system detection and diagnosis
• Participate in an on-call rotation to lead full-cycle incident response; perform deep cross-stack troubleshooting (OS, networking, distributed systems, packet captures, core dumps) to drive permanent software fixes and codify learnings into runbooks and tests
• Build and maintain everything-as-code for fleet and service lifecycle, driving provisioning, configuration, release automation, canary deployments, and complex rollout/rollback workflows
• Continuously improve platform hygiene through consistent OS/app upgrades, dependency/vulnerability patching, capacity and performance tuning, and strict CI/CD validation prior to production rollouts

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• US Citizenship is required (due to the nature of assigned customers) and 5+ years industry experience in software engineering, infrastructure software, and/or platform engineering
• Proficiency in at least one programming language (such as Python, Bash, or Go) with demonstrated ability to write production-quality code (testing, code reviews, CI, maintainable design,scripting for diagnostics
• Strong Linux/Unix systems fundamentals (process/memory, filesystems, networking stack basics, debugging/perf troubleshooting) and solid understanding of networking protocols and components (e.g., HTTP, DNS, TCP/IP, ICMP, OSI model, subnetting, and load balancing/traffic concepts)
• Proven experience operating production services (including incident response, troubleshooting, reducing toil) and ability to participate in on-call rotations and support occasional after-hours or weekend deployments
• Managing BSD in production, with a focus on driving systemic fixes through platform engineering

What Will Make You Stand Out (Preferred Qualifications)

• Proven expertise in operating Kubernetes at scale
• Deep experience with the Prometheus/OpenTelemetry ecosystems, including instrumenting golden signals, defining SLOs, and performing alert tuning to ensure high-availability environments

#LI-KM9 #LI-Remote

The Role:

We are looking for a visionary and strategic Field CTO with a "learn-it-all" mindset to serve as a high-impact technical advisor for our most strategic prospects and customers. In this role, you will act as a peer to client executives, translating complex business transformations into scalable technical strategies. You will drive innovation by championing Process Intelligence ,Agentic AI and Enterprise Modernization, ensuring our technology aligns with the evolving needs of the global market.

The work you’ll do:

• Executive Advisory: Serve as a trusted advisor to C-level executives, aligning their long-term strategic goals with the Celonis technical vision.
• Strategic Architecture & Roadmap: Lead the overarching data, cloud, and innovation strategy for our largest global accounts, utilizing methodologies like Capability Mapping to identify high-value opportunities.
• Innovation Leadership: Architect "first-of-a-kind" solutions using emergent technologies like Agentic AI to solve complex enterprise challenges.
• Sales & Business Impact: Partner with Sales and Value Engineering driving revenue through new customer acquisition and strategic up-selling.
• Product Advocacy: Act as a critical feedback loop between our Product & Engineering teams and the market, ensuring the voice of the customer shapes our future offerings.
• Thought Leadership: Develop and deliver customer-facing position papers, assets, and presentations that establish our brand as a leader in architecture and innovation.

The qualifications you need:

• Experience: 15 to 20 years of relevant experience, ideally having served as a CTO at a consulting firm, as Field CTO at a software vendor, or Director/VP of Enterprise Architecture within a major corporation.
• Strategic Communication: Proven track record of presenting complex technical visions to C-suite stakeholders in a way that emphasizes business value.
• Modernization Expertise: Deep experience in Enterprise Modernization, EA Methodologies, and a robust understanding of Agentic AI.
• Technical Versatility: Ability to pivot from high-level architecture diagrams to hands-on demo.
• Technical Foundation: Excellent background in Data Architecture, API ecosystems, and cloud-native SaaS solutions like Salesforce and ServiceNow. 
• ERP/Domain: Strong knowledge of at least one ERP SAP or Oracle or in alternative strong domain expertise in high regulated industries like Financial Services.
• Education: MSc degree in Computer Science or an equivalent IT-related field.

Preferred:

• Tech Stack: Celonis, OCPM and Case Centric Data Pipelines.
• Certifications: TOGAF/Zachmann , AWS/Azure/GCP , and ESB/ETL certifications (e.g., Mulesoft, Informatica).
• Industry Breadth: Experience across at least two domains (e.g., Finance, Supply Chain) and two industries (e.g., Pharma, Banking, Aerospace)

Visa sponsorship is not offered for this role.

#LI-DB5