Available Locations: London/Munich/Amsterdam/Paris

As a Solution Architect,  AI / Cloudflare Developer Platform and a member of the sales team you will help customers understand the technical details and business value proposition of the Cloudflare AI / Developer Platform and demonstrate the path and advantages of building applications with our products. 

In this role, you will serve as the Regional Lead for Cloudflare AI / Developer Platform sales. You will advise sales leadership on programs to grow Developer revenue and support strategic opportunities. You will collaborate closely with technical sales teams to design innovative solutions, develop proof of concept demonstrations, and showcase the technical capabilities of these designs to meet customer needs and expectations.

Serving as a trusted technical advisor you will help guide and enable clients, partners and teams within Cloudflare on product capabilities, positioning and competitive intelligence. You will form a tight feedback loop with product, product marketing, and technical pre-sales to refine and evolve our product. 

The ideal candidate possesses a consultative mindset, strong selling skills, along with a deep understanding of modern Web Technologies, Cloud Architecture , and the advantages of a Distributed Serverless Platform. No matter your background, you have natural curiosity and desire to solve problems, achieve goals, and design the most elegant and efficient solutions to address client needs.

What you'll do:

• You will partner with the sales organization to drive revenue, new customers and pipeline of AI and Developer Platform solutions. 
• Collaborate with cross-functional teams including product management, sales, and marketing to drive developer platform revenue and customer adoption
• Present to strategic customers as an expert of our Developer platform solutions
• Develop programs to drive the overall sales and pipeline strategy for the Cloudflare Developer Platform in partnership with regional and country sales leaders
• Align Director and C-Level perceived business and technical value with Cloudflare developer solutions
• Prepare and give regular business reviews to the management team highlighting attainment progress and challenges to closing business
• Generate a succinct feedback loop with cross-functional teams to deliver relevant Developer content, use cases, customer stories, and data driven value propositions. . 

In order to be successful, you will need to become a thought leader, trusted advisor, and spokesperson for the Cloudflare AI and Developer platform.

What you'll need:

• 3+ years of experience selling or supporting the technical sales of cloud computing and storage, full-stack Engineering, or Cloud Developer
• Technical expertise in cloud infrastructure, web technologies and AI/ML as a solutions engineer, entrepreneur, or solution architect.
• Knowledge and experience of Systems Design
  • You’ve built a web application, either professionally or as a hobbyist, and will be able to explain your design choices clearly during the interview process
  • Able to hear a clear, non-technical description of an Application (“It is a chat room, for our 150 most important users”) and quickly determine which Compute, Data, and Security components are needed to build this application
• Software development experience delivering full-stack applications, preferably using modern JavaScript frameworks and a variety of databases
• In-depth knowledge of at least one major public cloud provider (AWS, GCP, Azure, etc.)
• Have a good understanding of systems design theory and practice for distributed, full-stack applications (frontend, backend, databases, related services); ideally in a serverless paradigm
• Have a strong understanding of developer workflows (branching, release, versioning, CI/CD practices, system integrations)
• Act as an AI and Developer product expert, educating internal teams and external stakeholders on the value and capabilities of the Cloudflare Developer platform
• Knowledge of key market players/competitors in the cloud computing, AI and storage spaces
• 30% travel
• Fluency in both English and Hebrew

Other desirable skills areas include:

• You’ve built something on Cloudflare Workers
• AWS Solutions Architect or GCP Cloud Architect certifications
• Prioritize and manage the product roadmap, making strategic trade-offs to ensure the product meets customer needs and business goals
• Participate in product launch activities, including developing messaging and positioning, coordinating with marketing and sales teams
• Stay up-to-date with industry trends and advancements in cloud computing to inform product strategy and roadmap

Munich, Berlin | Full-Time | Starting asap

Operations Intern (all genders)

About Avi

We are on a mission to elevate the patient experience and provide the best possible primary care by combining technology with a human touch. Avi Medical runs patient-centric, tech-enabled medical practices that provide a convenient, personalized and holistic digital and physical patient experience unlike regular general practitioners. We employ our medical doctors and provide them a 21st century work environment that enables them to deliver the best care.

Your first mission:

• Join our Medical Service Director to deep dive into how we manage staffing today
• Help  to review our current support workflows, tools, SLAs, and communication flows
• Help to develop and implement improvements to efficiency, reporting, and automation, making use of AI where applicable
• Align with relevant teams to ensure changes are sustainable and scalable

After that:

• You’ll rotate through key operational focus areas across the company — supporting growth, launching new services, solving bottlenecks
• Get insides in cross-functional projects with product, medical care, tech, and marketing teams
• Build dashboards, automate processes, and recommend better tools or systems
• Help us scale with excellence, not chaos

Who You Are: 

• Bachelor Degree in business administration, economics, information science, Health Administration, or STEM or an equivalent combination of education and experience
• Strong analytical skills, structured thinking, and independent working style
• First work experience in a startup, consulting, investment banking, comparable fast-paced working environments or in the healthcare industry
• Credible appearance and convincing personality towards all kinds of internal and external stakeholders
• Tactful, mature communication, strong collaboration and interpersonal skills
• Full working proficiency in German and English

Perks & Benefits

• Gym: Membership in premium gyms throughout Germany
• Education Budget: €1.000/year that you can spend for your professional growth and development. E.g. for company organized language courses
• Working locations: We are currently operating offices in Munich and Berlin and offer remote work opportunities (depending on your role)
• Vacation: 30 days paid vacation per year + 1 additional day off (your birthday)
• Food expense coverage: We are covering your food expenses for up to €50/month through our partner Hrmony
• Swapfiets: Bike leasing service that helps you to stay healthy

We strive to remove barriers, eliminate discrimination, and ensure equal opportunity through our transparent recruitment process. We are open to all groups of people without regard to age, color, national origin, race, religion, gender, sex, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Munich for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Stuttgart for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Frankfurt, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Stuttgart, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

Available Locations: London or Lisbon

About the Department

Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.

About the Role

Based in one of our EMEA locations, you will drive sales into Gaming & iGaming accounts headquartered in Europe. You will employ both a ‘hunter’ and a ‘farmer’ mindset i.e. proactively penetrate target Gaming/iGaming prospect accounts, whilst leveraging relationships with existing customers and working cross-functionally with customer success to identify and execute on upsell opportunities within these accounts. You will build strong relationships internally (finance, compliance, legal, product, marketing, partners, etc.) and champion the ever-adapting requirements of customers in this segment to all internal stakeholders involved - so as to help deliver a best-of-breed solution to Gaming & iGaming customers in your target regions.

Additional responsibilities will include

• Carry & exceed individual quarterly quotas
• Leads contract negotiations
• Build a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• < 50% travel

Examples of desirable skills, knowledge and experience

• Minimum 5 years of direct B2B selling experience required
• Fluent English and a second Eastern European language preferred
• Experience selling to Gaming & iGaming customers in EMEA preferred
• Direct experience selling network security and/or CDN solutions and services preferred
• Closing experience and track-record of exceeding quota
• Deep understanding of the sales process as it relates to Enterprise, Mid-Market, & SMB companies
• Relevant direct experience, track record, and relationships within Gaming & iGaming accounts in Europe is preferred
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Experience directly managing a pipeline of complex, large deals
• Basic understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organisational skills.
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment

About the Role

As a VP Strategy, you’ll lead the strategic vision for our German market, acting as the driving force behind integrated brand and digital transformation for our top-tier partners. You will champion a culture of strategic excellence, moving beyond distinct channels to create holistic, data-driven, and culturally relevant narratives. We are looking for someone who is passionate about seeking new opportunities to create impactful work that bridges the gap between creativity, data, and technology.

Responsibilities

• Lead and direct the Strategy capability within Germany, ensuring local output aligns with global standards of excellence.
• Partner directly with C-level clients to define their long-term brand visions, digital roadmaps, and business objectives.
• Translate complex business challenges into sharp, actionable creative briefs and strategic frameworks that inspire our creative and tech teams.
• Oversee the development of integrated strategies across multiple touchpoints—including brand, digital, social, and experience design.
• Collaborate closely with the Managing Director and Regional Head of Strategy to drive organic growth and identify new business opportunities within the DACH region.
• Lead high-stakes pitches and presentations, crafting compelling narratives that win new business and expand current remits.
• Mentor and manage a team of strategists and planners, fostering a collaborative environment that encourages professional growth and innovation.
• Analyse German market trends, consumer behaviours, and emerging technologies to keep our clients ahead of the curve.
• Orchestrate collaboration between cross-functional teams (Creative, Data, Media, and Tech) to ensure strategy is effectively pulled through to execution.

About You

The essentials:

• 10+ years of experience in strategy (brand, digital, or integrated) within a creative agency or consultancy environment, with a proven track record of leadership.
• Fluency in German and English (both written and spoken) is mandatory for this role to effectively navigate the local market and global network.
• Deep understanding of the German (DACH) marketing landscape, cultural nuances, and consumer behaviors.
• Strong experience in leading and winning new business pitches.
• Ability to simplify the complex: you can turn piles of data and research into a single, piercing insight.
• Excellent presentation and storytelling skills, with the charisma to command a room of senior stakeholders.
• Experience managing and inspiring high-performing teams.

Not a must, but a plus:

• Experience working with automotive, tech, or luxury FMCG clients.
• A background that combines both traditional brand planning and modern digital/CX strategy.
• Industry recognition or awards for effectiveness or strategic thinking.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the role

Monks is looking for a Senior Account Manager to join our BMW & MINI team, with experience managing large-scale social media and creative projects. to work for one of the world’s most iconic automotive accounts. 

Our ideal candidate has superb communication and documentation skills, identifies gaps, develops processes, and is comfortable leading by example. Most importantly, they must have a passion for social media, a desire to continuously be up to speed on the latest trends (social, tech, culture, etc), and aspirations for greatness!

You are a social-media-savvy professional, with experience in social media asset management. You are a people person with a positive attitude and the ability to organize and influence people within & outside the organisation.

Based in Munich, this position will be part of a dedicated team embedded with our BMW & MINI account, so the client-facing experience is a must.

Key Responsibilities

• Manage client social needs ranging from content calendar creation to campaign execution, and any other type of digital project that might be thrown your way 
• Increase social engagement and facilitate the online community of the brands we work with.
• Responsible for planning and goal setting across all the Brand Channels, using Social Media Management Tool, such as Brandwatch.
• You will create, research and optimise timely and engaging content optimised for platform used
• You will develop and maintain the relevant governance mechanisms suited to the project.
• You'll not only identify and cultivate new opportunities, but you will also work with team leads from social, creative, technical and growth teams to explore and win these opportunities. Propose new ideas and concepts for social media content
• Ensure the final deliverables and outcomes are consistent with the brief timeline, client’s strategy, brand, and creative goals, as well as our own quality standards.
• You will identify target customers and plan for increased engagement within that customer target.
• Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices and then acting on the information
• Researching social media trends and informing the client of changes that are relevant to marketing activities

About You

• 5+ years’ experience in client-facing digital advertising, account management, or creative production roles.
• Strong understanding of digital content, creative campaign processes, and digital platforms.
• Experience with pitches, proposals, and creating compelling presentation decks; persuasive and highly organized.
• Quick to grasp and articulate client business goals and what needs to be achieved.
• Passionate about digital, emerging technologies, and cultural trends.
• Skilled at coordinating, planning, and communicating—able to represent Monks to clients and internal teams.
• Excellent German and English—both written and verbal.

●  Relationship builder, partnership thinker, and positive team player; an inspiring presence for both clients and colleagues.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role

As an Account Manager, you’ll act as the primary day-to-day partner for our tech clients, building and implementing AI technology for marketing automation. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

• Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
• Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
• Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
• Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
• Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
• Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
• Support renewals and contribute actively to client retention strategies.
• Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
• Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
• Gather feedback and insights to help improve services and inform product or strategy decisions.

About You

The essentials:

• Deep understanding of technology, large experience using AI within the daily account management workflows, staying current with AI trends and advancements.
• Solid Project Management & Delivery: Competent experience in client project management, with a track record of driving day-to-day deliverables and managing SLAs.
• Client Communication & Tracking: Strong ability to ensure all client feedback is tracked and approvals are received, serving as a reliable liaison for internal teams.
• Monks Product Knowledge: Solid knowledge (or the ability to rapidly acquire it) of the breadth of Monks products and services to effectively advise clients.
• Problem Solving: Ability to address routine client concerns independently and proactively propose solutions to potential issues.
• Commercial Awareness: Capability to identify potential upsell opportunities and support retention strategies.

Not a must, but a plus:

• Experience supporting senior client leadership roles in team management efforts.
• Experience contributing to discussions that inform product or strategy decisions based on client ambitions.

#LI-FP1

About the Role

As an Account Manager, you’ll act as the primary day-to-day partner for our tech clients, building and implementing AI technology for marketing automation. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

• Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
• Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
• Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
• Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
• Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
• Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
• Support renewals and contribute actively to client retention strategies.
• Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
• Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
• Gather feedback and insights to help improve services and inform product or strategy decisions.

About You

The essentials:

• Deep understanding of technology, large experience using AI within the daily account management workflows, staying current with AI trends and advancements.
• Solid Project Management & Delivery: Competent experience in client project management, with a track record of driving day-to-day deliverables and managing SLAs.
• Client Communication & Tracking: Strong ability to ensure all client feedback is tracked and approvals are received, serving as a reliable liaison for internal teams.
• Monks Product Knowledge: Solid knowledge (or the ability to rapidly acquire it) of the breadth of Monks products and services to effectively advise clients.
• Problem Solving: Ability to address routine client concerns independently and proactively propose solutions to potential issues.
• Commercial Awareness: Capability to identify potential upsell opportunities and support retention strategies.

Not a must, but a plus:

• Experience supporting senior client leadership roles in team management efforts.
• Experience contributing to discussions that inform product or strategy decisions based on client ambitions.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role

As a Business Director, you’ll act as the architect of growth for a premier portfolio of German Automotive icons and global CPG leaders. You don’t just manage accounts; you lead the digital evolution of brands that are synonymous with German engineering and consumer trust.

In this role, you bridge the gap between "Old Excellence" and "New Culture." You will translate the complexity of automotive hardware and the fast-moving trends of consumer goods into high-impact, social-first ecosystems. You are the strategic heartbeat of the partnership, ensuring that Monks’ global capabilities—from AI-driven production to experiential tech—are deployed to solve the unique challenges of the German market.

Responsibilities:

• Advise C-Suite stakeholders (CMOs and Marketing Directors) on navigating the shift from traditional "push" marketing to community-driven, data-led storytelling.

• Manage the commercial health and P&L of your client cluster, designing growth roadmaps that identify untapped revenue streams.

• Bridge the gap between German client headquarters and Monks’ global hubs, ensuring global best practices are localised effectively.

• Navigate complex ecosystems, balancing German legal/compliance requirements with the need for agile, real-time content production.

• Integrate cross-functional teams across Data, Film, Social, and Tech to ensure campaigns are measurable digital ecosystems.

• Mentor and scale a high-performing account team, fostering a "maker" mindset and overseeing professional growth.

• Implement rigorous workflows to ensure "Perfect Delivery," commercial scoping, and resource efficiency.

• Champion the integration of proprietary AI tools into client workflows to drive efficiency and personalised marketing at scale.

About You

The essentials:

• 10+ Years of Experience: A proven track record in top-tier agencies or digital consultancies, with at least 5 years leading multi-million Euro accounts.

• Industry Authority: Deep knowledge of the Automotive and CPG sectors and the ability to balance long product cycles with rapid social trends.

• Commercial Mastery: High financial literacy regarding margins, resource utilization, and negotiating complex MSAs.

• Strategic Architecture: The ability to design 12-month digital strategies while managing granular production crises.

• Linguistic Power: Professional-level Native German and Fluent English.

• Resilience: The ability to remain calm and decisive within a high-pressure, hyper-growth global agency environment.

Not a must, but a plus:

• The "Hybrid" Edge: Experience in integrated production or a background in data-driven marketing.

• Networker: A strong personal network within the German marketing landscape.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role 

As the Business Director for our BMW & MINI Social Media hub, you will be the strategic heartbeat of one of the world’s most iconic automotive accounts. You are responsible for orchestrating a unified social presence across 26 markets, ensuring that "The Ultimate Driving Machine" and MINI’s "Big Love" spirit are translated into high-performing, culturally relevant content.

You will oversee a high-performance team to deliver social-first excellence while nurturing relationships at the C-suite level. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities:

• Strategic Orchestration: Lead the social roadmap for BMW & MINI across EMEA, ensuring 26 markets operate with a "centralised strategy, localised execution" mindset.
• Growth & Profitability: Own the P&L for the social account. Identify organic growth opportunities and develop and execute long-term client strategies that align with the client’s brand roadmap and lead to significant account expansion.
• Lead and mentor a multidisciplinary team, fostering a culture of high performance, strategic thinking, and commercial focus.
• Senior Stakeholder Management: Act as a trusted advisor to BMW/MINI marketing leads. You must be able to defend bold creative work while speaking the language of business KPIs and ROI.
• Oversee the delivery of complex scopes of work across social, production, experience, and data, ensuring operational excellence and perfect delivery.
• Collaborate with internal leadership and global account teams to align organisational capabilities with client ambitions and resolve complex escalations.
• Safeguard revenue growth and business planning, ensuring targets and KPIs are hit while identifying opportunities for new assignments that add value.
• Design workflows and processes that improve efficiency and profitability, ensuring the correct flow of projects from beginning to end.
• Operational Excellence: Oversee the "Central Hub" that services the markets. Streamline workflows between creative, production, and media teams to ensure speed-to-market.
• Market Harmonisation: Ensure that a campaign launching in Germany resonates just as powerfully in Portugal or Poland, managing the delicate balance of brand safety and local edge.
• Innovation Leadership: Keep the brands at the forefront of social trends.

About You

The essentials:

• 10+ years of industry experience with 5+ years in a lead role managing high-value, interdisciplinary work.
• Exceptional "Strategic Architect" capabilities: able to design long-term strategies that drive client growth.
• Deep mastery of social media and a strong background in (and love for) the automotive industry.
• Strong operational and commercial acumen, with an understanding of the financial levers that drive profitability.
• Proven track record of building trust-based relationships with top-tier advertisers and influencing senior stakeholders.
• Native in German and fluent in English 

Not a must, but a plus:

• Experience working with global account teams and coordinating across international offices.
• Previous experience in a "hybrid" role combining business leadership with production oversight.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role 

As the Business Director for our BMW & MINI Social Media hub, you will be the strategic heartbeat of one of the world’s most iconic automotive accounts. You are responsible for orchestrating a unified social presence across 26 markets, ensuring that "The Ultimate Driving Machine" and MINI’s "Big Love" spirit are translated into high-performing, culturally relevant content.

You will oversee a high-performance team to deliver social-first excellence while nurturing relationships at the C-suite level. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities:

• Strategic Orchestration: Lead the social roadmap for BMW & MINI across EMEA, ensuring 26 markets operate with a "centralised strategy, localised execution" mindset.
• Growth & Profitability: Own the P&L for the social account. Identify organic growth opportunities and develop and execute long-term client strategies that align with the client’s brand roadmap and lead to significant account expansion.
• Lead and mentor a multidisciplinary team, fostering a culture of high performance, strategic thinking, and commercial focus.
• Senior Stakeholder Management: Act as a trusted advisor to BMW/MINI marketing leads. You must be able to defend bold creative work while speaking the language of business KPIs and ROI.
• Oversee the delivery of complex scopes of work across social, production, experience, and data, ensuring operational excellence and perfect delivery.
• Collaborate with internal leadership and global account teams to align organisational capabilities with client ambitions and resolve complex escalations.
• Safeguard revenue growth and business planning, ensuring targets and KPIs are hit while identifying opportunities for new assignments that add value.
• Design workflows and processes that improve efficiency and profitability, ensuring the correct flow of projects from beginning to end.
• Operational Excellence: Oversee the "Central Hub" that services the markets. Streamline workflows between creative, production, and media teams to ensure speed-to-market.
• Market Harmonisation: Ensure that a campaign launching in Germany resonates just as powerfully in Portugal or Poland, managing the delicate balance of brand safety and local edge.
• Innovation Leadership: Keep the brands at the forefront of social trends.

About You

The essentials:

• 10+ years of industry experience with 5+ years in a lead role managing high-value, interdisciplinary work.
• Exceptional "Strategic Architect" capabilities: able to design long-term strategies that drive client growth.
• Deep mastery of social media and a strong background in (and love for) the automotive industry.
• Strong operational and commercial acumen, with an understanding of the financial levers that drive profitability.
• Proven track record of building trust-based relationships with top-tier advertisers and influencing senior stakeholders.
• Native in German and fluent in English 

Not a must, but a plus:

• Experience working with global account teams and coordinating across international offices.
• Previous experience in a "hybrid" role combining business leadership with production oversight.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role

As a Business Director, you’ll act as the architect of growth for a premier portfolio of German Automotive icons and global CPG leaders. You don’t just manage accounts; you lead the digital evolution of brands that are synonymous with German engineering and consumer trust.

In this role, you bridge the gap between "Old Excellence" and "New Culture." You will translate the complexity of automotive hardware and the fast-moving trends of consumer goods into high-impact, social-first ecosystems. You are the strategic heartbeat of the partnership, ensuring that Monks’ global capabilities—from AI-driven production to experiential tech—are deployed to solve the unique challenges of the German market.

Responsibilities:

• Advise C-Suite stakeholders (CMOs and Marketing Directors) on navigating the shift from traditional "push" marketing to community-driven, data-led storytelling.

• Manage the commercial health and P&L of your client cluster, designing growth roadmaps that identify untapped revenue streams.

• Bridge the gap between German client headquarters and Monks’ global hubs, ensuring global best practices are localised effectively.

• Navigate complex ecosystems, balancing German legal/compliance requirements with the need for agile, real-time content production.

• Integrate cross-functional teams across Data, Film, Social, and Tech to ensure campaigns are measurable digital ecosystems.

• Mentor and scale a high-performing account team, fostering a "maker" mindset and overseeing professional growth.

• Implement rigorous workflows to ensure "Perfect Delivery," commercial scoping, and resource efficiency.

• Champion the integration of proprietary AI tools into client workflows to drive efficiency and personalised marketing at scale.

About You

The essentials:

• 10+ Years of Experience: A proven track record in top-tier agencies or digital consultancies, with at least 5 years leading multi-million Euro accounts.

• Industry Authority: Deep knowledge of the Automotive and CPG sectors and the ability to balance long product cycles with rapid social trends.

• Commercial Mastery: High financial literacy regarding margins, resource utilization, and negotiating complex MSAs.

• Strategic Architecture: The ability to design 12-month digital strategies while managing granular production crises.

• Linguistic Power: Professional-level Native German and Fluent English.

• Resilience: The ability to remain calm and decisive within a high-pressure, hyper-growth global agency environment.

Not a must, but a plus:

• The "Hybrid" Edge: Experience in integrated production or a background in data-driven marketing.

• Networker: A strong personal network within the German marketing landscape.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Senior Product Marketing Manager, you will fuel the adoption of Parloa’s AI agents by CX teams and contact centers around the globe. You will play a crucial part in developing go-to-market (GTM) strategies, launching marketing initiatives, empowering sales efforts, creating content, digging into market data, and establishing a thorough understanding of customers and competition. You will be expected to communicate with confidence and authority, enjoy strategic and tactical work, operate autonomously, and collaborate seamlessly across departments and time zones. 

This role will have a strong focus in a few areas: first, on amplifying the market impact of our AI Agent Management Platform (Parloa AMP). And, on helping Parloa differentiate itself in the noisy and crowded AI agent market, and driving global awareness of the impact our customers are driving with the platform.  And also, working closely with Sales to execute more effectively, leveraging the two elements above: new state-of-the-art products and better-differentiated positioning and messaging. 

Areas of ownership:

• Spearhead GTM efforts for our platform: define the positioning and messaging for our products, orchestrate product communication plans, develop marketing materials, and drive high-impact, cross-functional product launches across Product, Marketing, Sales, CX, etc. 
• Work with the Product and Engineering teams to make the roadmap sing, ensure its alignment with the company narrative and GTM plan, and keep all interested audiences, from prospects to partners to customers, in the loop. 
• Empower the sales teams by refining how they position our platform, researching customer use cases and proof points, creating collateral, running training sessions with our Enablement team, and polishing competitive differentiators in collaboration with our Competitive Intelligence team, whatever it takes to keep revenue growing 3x.
• Amplify our market awareness by helping source thought leadership content ideas, collaborate on outlines, create and/or review content, and speak on webinars - all in partnership with our Content team, Evangelists, CX team, executives, etc.

Who you are:

• 6+ years of experience as a Product Marketing Manager, or 8+ years of experience working alongside a PMM team in related roles: sales enablement, B2B direct marketing, etc. You already have a Product Marketing playbook.
• A proven track record of supporting enterprise sales teams with storylines, collateral, enablement, and individual deal support. When a rep needs the big guns, they call you. 
• Whether it’s on webinars, at company events, or training the whole Sales team on new products and initiatives, you can capture an audience’s attention.
• Ambidexterity for both strategy and tactics. You’ve crafted a company narrative… and also created the sales deck from top to bottom. In a pinch, you can take product screenshots and Photoshop them to look just right… for the roadmap vision deck. Yes, Design and Product can come in and make it look amazing when we’ve got the time, but sometimes your work needs to stand on its own when we have to move fast.
• A near-native level of English, since we sell a lot of software in North America.

NICE TO HAVE:

• Experience using, building, marketing, or selling customer experience tools (e.g. software for customer service, contact centers, digital experiences/content management, mobile apps, email/web marketing, etc). You can help our prospects and customers understand how to use Parloa to boost NPS, increase conversion rates, drive revenue, and reduce customer churn — and bonus points if you’ve ever put AHT or FCR in a presentation.
• Experience working for a fast-growing, venture-funded B2B software company. This isn’t the first time you’ve built a SaaS plane while it’s flying.
• Business fluent in German to support our DACH teams.

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Competencies

• Storytelling & Communication: Demonstrates excellent verbal and written communication skills, with the ability to craft compelling narratives across different formats (on stage, in calls, in blog posts, etc.).
• Collaboration & Cross-functional Partnership: Proven ability to work effectively across multiple departments to achieve common goals, fostering strong interdepartmental relationships.
• Creativity & Production: Strong creative skills, from the generation of new positioning and messaging, to nice looking slide decks when you don’t have time to collaborate with Design.
• Decisiveness & Independent Judgment: Able to make independent decisions in a globally distributed team setting, particularly in time-sensitive situations.
• Self-organization & Prioritization: Highly skilled at prioritizing tasks, managing backlogs, and meeting deadlines in a fast-paced environment.
• Entrepreneurial Mindset: Thrives in undefined environments, taking the initiative to build and launch new processes, products, or strategies from scratch.
• Technological Aptitude & AI Knowledge: Strong interest in and aptitude for learning new technologies, particularly in AI, with the ability to quickly understand and apply new trends.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As the Principal Partnerships Manager for Switzerland and Eastern Europe, you will drive the strategic development of our partner ecosystem in these high-potential regions. You will be responsible for identifying and scaling the strategic partnerships necessary to secure our market presence, acting as the key driver for growth in these critical expansion markets.

This role is designed for a high-impact individual who thrives on market-entry challenges and possesses the drive to build a regional footprint. Working closely with the EMEA leadership, you will play a key role in defining our regional strategy and execute the tactical moves necessary to establish Parloa as the leading Agentic AI solution in the Swiss and CEE markets.

Areas of ownership:

• Proactively identify, recruit, and grow leading Service Partners in Switzerland and Eastern Europe, leveraging your existing network to accelerate our market entry.
• Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives.
• Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence.
• Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated.
• Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.

Who you are:

• 8+ years of experience in partner management, channel sales, or strategic alliances within the SaaS, Contact Center, or AI sectors.
• A proven track record of entering new markets and the ability to scale partnership programs from the ground up.
• A deep, pre-existing network of partners and enterprise decision-makers within the Swiss market and/or Eastern Europe.
• Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders.
• Professionally fluent in German and English, with Turkish language skills being a significant strategic asset.
• Based in Southern Germany, with a strong preference for Munich, to ensure proximity to our DACH operations and the Swiss territory (nice to have).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Marketing Team 

Marketing is the centre of creativity at Emplifi. We are a growing department with an attitude of if you can dream it, you can market it. The marketing team drives powerful initiatives that impact how we are seen by the rest of the world, and ultimately engages prospects and customers on a journey with us. Every role on our team holds a key function in the success of our business. You'll work alongside skilled marketing experts located across the globe, in addition to collaborating cross-functionally with other teams.

One thing we can promise is you'll never get bored. Being in a hyper-growth stage we have so many exciting adventures ahead of us. If you're looking for a job where you can have a real impact then you've come to the right place.   

About the Role

We’re looking for a strategic and execution-focused Customer Marketing Manager to drive retention, expansion, and advocacy across Emplifi’s customer base.

In this role will focus on turning satisfied customers into long-term partners and active advocates. You will own programs that increase customer engagement, drive cross-sell and upsell opportunities, and build a strong pipeline of customer proof to support growth.

You will play a critical role in ensuring Emplifi delivers value beyond the product—creating meaningful customer experiences that strengthen relationships and drive measurable business outcomes.

This role can be based in our European Offices in London, Munich or Prague.

What You’ll Do Here

• Work closely with leadership across Marketing, Customer Success, Sales, and Product to drive customer engagement, retention, and expansion across Emplifi’s customer base
• Partner with Product Marketing to develop and execute programs that ensure customers are realizing value from the platform, increasing adoption and long-term retention
• Drive campaigns and initiatives that support cross-sell and upsell opportunities, partnering with Sales and Customer Success to identify and activate expansion opportunities
• Drive reuse of demand generation campaigns and assets for customer audiences, tailoring messaging to support retention and expansion
• Scale Emplifi’s customer advocacy program, including case studies, testimonials, reviews, and reference management
• Identify, engage, and nurture customer champions, turning satisfied customers into active advocates and contributors
• Drive creative and engaging customer marketing activities across regions, balancing global consistency with local relevance
• Research, plan, and manage customer engagement programs, including webinars, roundtables, and virtual and in-person events
• Establish and run customer advisory boards in partnership with Product and Customer Success to ensure customer feedback informs product direction
• Support the strategy and execution of customer-focused events, including Emplifi’s user conference and regional activations
• Identify and engage third-party experts, partners, and customers to strengthen credibility and deepen relationships
• Manage program execution end-to-end, including logistics, vendors, and budgets, ensuring high-quality delivery across all initiatives

What You’ll Bring to Us

• 3+ years of experience in customer marketing, lifecycle marketing, or related marketing roles in B2B SaaS
• Proven ability to build and execute marketing campaigns to drive customer engagement, retention, and expansion
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• Strong communication skills, both written and verbal
• Experience working cross-functionally with Sales, Customer Success, and Product Marketing
• Comfortable managing multiple programs and stakeholders across regions
• Experience with tools such as Salesforce, Marketo, and customer marketing platforms
• Strong organizational and project management skills
• Experience managing events, campaigns, and customer programs
• Data-driven mindset with the ability to measure and communicate impact
• High-energy, proactive, and execution-oriented

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Opportunity to use English on a daily basis
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

Kaseya is a leading provider of IT and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. We empower businesses to command all of IT centrally, easily, and efficiently. We are committed to innovation and excellence, making IT management easier, faster, and more cost-effective. We are seeking a dynamic and results-driven Account Executive to manage and expand our business in the DACH region from our new Munich Office. The ideal candidate will have a proven track record in sales, a deep understanding of the IT landscape, and the ability to drive revenue growth through strong customer relationships and strategic selling.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to achieve revenue targets in the DACH market.
• Identify and target new business opportunities and key accounts within the region.
• Drive the entire sales cycle from prospecting to closing deals, ensuring a high conversion rate.
• Build and maintain strong, long-lasting customer relationships.
• Serve as the lead point of contact for all customer account executive matters.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop knowledge in Kaseya’s product offerings and effectively communicate their value propositions to potential clients.
• Conduct product demonstrations and presentations tailored to the client's need

Collaboration and Reporting:

• Collaborate with internal teams, including marketing, product development, and customer support, to align efforts and deliver exceptional customer experiences.
• Provide regular reports on sales activities, pipeline status, and forecasted revenue to the NCA Manager and the VP.
• Attend industry events, conferences, and networking opportunities to represent Kaseya and expand the company's presence in the Nordic market.

Qualifications:

Education and Experience:

• Fluency in  English and German is essential 
• 2+ years of experience in a similar sales role, preferably in the IT or software industry.
• Experience with using CRM software and sales tools (e.g., Salesforce, HubSpot).

Skills and Competencies:

• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving abilities.
• Bachelor’s degree in Business, Marketing, IT, or a related field.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Proven track record of meeting or exceeding sales quotas.

What We Offer:

• Competitive salary and attractive commission structure.
• Inbound leads.
• Benefits package, including pension and special bonus award.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.

#IND2

Are you looking to have an impact and make a difference? Here’s a chance to lead a dynamic high performing team for a rapidly growing Company within the Network & Security SaaS space! We are looking for an effective, results-oriented Team Leader. 

In this critically important role within Cato Networks, you will own and grow a part of the EMEA SDR organization. You will motivate, mentor, and guide our Sales Development Representatives. You will leverage various sales and lead generation tools, events, and marketing campaigns to ensure success for the sales team by achieving revenue goals.  

Responsibilities  

• Hire, train, and assimilate new hires into Cato’s SDR team.  
• Work jointly with regional sales leaders to strategize, build their pipeline, and achieve territory goals.  
• Ensure processes are executed consistently and continually improve.  
• Monitor and hold reps accountable to achieve KPIs.  
• Track team metrics with periodical reviews, keep records and generate reports on all phases of activities.  
• Motivate your team to meet and exceed quotas and objectives.  
• Coach, develop and deliver structured training on best practice sales skills, product knowledge and market dynamics to your team.  
• Keep informed on new products, services, and other general information of interest to customers, through successful completion of sales training and self-study.  
• Display self-discipline and focus to effectively manage an intense and high-volume business, strong time management skills.  
• Achieve or exceed team daily, weekly, monthly, and quarterly goals and production levels as defined by management.  

Requirements  

• 3+ years of experience managing an SDR team  
• 5+ years of successful Enterprise B2B SDR experience, with a strong understanding of prospecting, discovery, and building a strong pipeline.  
• Has successfully sold into IT departments or has, Networking or Security SaaS sales experience.  
• Has built and/or scaled an SDR team to support field sales goals.  
• SaaS/Cloud based solutions experience.  
• Experience working with Artificial Intelligence tools to aid SDR efficiency and productivity.
• SD-WAN, Network knowledge preferred.   
• Blend of strategic thinking and tactical implementation, strong analytic and data skills  
• Demonstrated ability to work cross-functionally across the organization within a team-oriented environment.  
• Knows how to leverage sales automation and tools to streamline efforts (Salesforce.com, ZoomInfo, Outreach and alike)
• Strong written and verbal communication skills.   
• German/French speaker

As a Territory Systems Engineer, you will be the trusted technical partner to the Territory Account Executive and our valued Channel Partners. Your role is critical in translating Everpure’s vision and innovative solutions into tangible, value-driven technical proposals for a broad and dynamic set of customers. You will play a pivotal part in accelerating growth by ensuring our partners and customers have the technical resources, validation, and support needed to successfully adopt Everpure Storage solutions.

At Everpure, you'll join a culture built on curiosity, innovation, and integrity. We celebrate diverse perspectives, challenge convention, and empower our people to think big, take bold action, and make a measurable impact. This is your opportunity to grow your technical and sales career with one of the most innovative technology companies in the world and do work that truly changes how businesses use data to compete and win.

The Role

The Territory Systems Engineer (TSE) is a key growth role, focusing on providing essential pre-sales technical support across accounts within a given territory. This position requires a blend of technical acumen, partnership enablement, and a proactive approach to supporting high-volume, transactional sales motions. You will act as the primary technical coach for our partners, empowering them to drive new business and expansion opportunities independently.

What You'll Do

• Serve as the Technical Brand Ambassador: Act as the primary technical contact alongside the TAE in customer engagements, guiding discussions and showcasing the power and simplicity of Pure's solutions.
• Empower Partner Technical Teams: Guide and activate elite and preferred Partner Systems Engineers (SEs), providing coaching and resources to help them effectively sell, compete, and scale their business with Everpure.
• Facilitate Technical Validation: Review and validate sizing, quotes, and technical architectures for various solutions, ensuring accuracy and alignment with customer needs and product capabilities.
• Drive Tool & Resource Adoption: Increase awareness and usage of Everpure's sales and technical tools across the partner ecosystem, ensuring they are leveraged effectively at the appropriate stages of the sales cycle.
• Coordinate Technical Enablement: Organize and coordinate technical resources (e.g., specialists, training teams) for partner bootcamps, technical events, and workshops to continuously upskill our channel.
• Resource Management & Escalation: Function as a technical "go-to" advisor for partners, efficiently linking them to virtual resources or properly escalating complex technical inquiries to dedicated Systems Engineers (SEs), the help desk, or Product Technical Marketing (PTM).
• Support Collaborative Growth: Build and maintain strong, productive relationships with both the TAE and Channel Partners to ensure seamless technical support, shared goal achievement, and ultimately, closed deals.

What You'll Bring

• Foundational Technical Experience: Professional B2B experience in a technical support, customer-facing, or pre-sales role, demonstrating a solid understanding of technology sales processes.
• Domain Familiarity: Familiarity with the enterprise storage market, data management, and current/emerging IT infrastructure architectures is strongly preferred.
• Collaborative Mindset: Demonstrated success working closely with a sales counterpart (like a TAE) and channel partners to achieve shared business and technical objectives.
• Proactive Drive & Motivation: A high degree of self-motivation, initiative, and the drive to quickly learn complex technical concepts and apply them effectively in a fast-paced environment.
• Strong Communication & Coaching Skills: Excellent verbal and written communication skills with the ability to clearly articulate technical value to diverse audiences, from partner SEs to business decision-makers. Fluency in both German and English is required.
• Organizational Resilience: Excellent organizational and time management skills necessary to juggle multiple partner engagements, technical validations, and training support activities in a dynamic territory.

Portworx, a Pure Storage company, is at the centre of our cloud native strategy. We help enterprises run, protect, and scale stateful applications on Kubernetes across hybrid and multi cloud environments. If you are excited by complex enterprise selling, technical value creation, and building long term executive relationships in Manufacturing and Automotive, this role is for you.

THE ROLE

Pure Storage is seeking a Strategic Accounts Account Executive to accelerate growth of the Portworx platform across Strategic Manufacturing and Automotive accounts in EMEA. You will own a small number of named Manufacturing and Automotive customers and prospects, build and execute multi year account plans, and drive platform adoption with a focus on business outcomes such as resilience, risk reduction, faster application delivery, and operational efficiency.

You will work closely with cross functional teams across Pure and Portworx, including Systems Engineering, Customer Experience, Marketing, Partner teams, Product, and field leadership. This is a high impact individual contributor role with a strong emphasis on strategic planning, disciplined execution, and customer intimacy.

What You’ll Do

• Own and grow a portfolio of named Strategic Manufacturing and Automotive accounts, delivering against annual and multi year revenue targets.
• Build and execute account plans that map buying centres, application priorities, Kubernetes roadmaps, and transformation programmes.
• Develop executive relationships across CIO, CTO, CISO, Head of Infrastructure, Platform Engineering, SRE, and Application leaders.
• Lead complex sales cycles from discovery through close, including security, risk, procurement, architecture review, and legal processes common in Manufacturing and Automotive.
• Position Portworx around measurable outcomes: application resilience, ransomware recovery, data protection, regulatory compliance, cloud portability, and modernisation at scale.
• Orchestrate account teams and partner ecosystems, including GSIs, cloud providers, and regional partners, to drive pipeline creation and deal execution.
• Run a rigorous, value based sales process tailored to cloud native software, with accurate forecasting and strong hygiene in Salesforce and forecasting tools.
• Partner with Customer Experience to expand adoption post sale, identify expansion triggers, and build customer advocacy within the Manufacturing and Automotive community.
• Stay ahead of competitive dynamics in Kubernetes data services, backup and recovery, and container storage, using insights to sharpen strategy and messaging.
• Represent Portworx in customer meetings and relevant industry events, with a field first mindset.

What You’ll Bring

• Proven enterprise software sales experience, with a track record of closing and expanding high value, multi stakeholder deals in large organisations.
• Demonstrable experience selling into Manufacturing and Automotive, with an understanding of procurement, governance, risk, and security requirements.
• Strong grasp of cloud native concepts and the Kubernetes ecosystem, plus the ability to credibly engage architects and platform teams.
• Experience selling to both technical and executive stakeholders, translating technical capabilities into business value and risk outcomes.
• Disciplined pipeline generation, qualification, deal management, and forecasting, with strong operational habits in SFDC.
• Comfort working in a matrixed environment, influencing cross functional teams without direct authority.
• Strong communication and programme management skills, with clear account planning and stakeholder alignment.
• A customer first mindset and a bias for action, with resilience and curiosity.

As an Auth0 Solutions Engineer you have a background in Development and are passionate about Customer Identity. In this role, you will be a technical expert who can engage with our customers to help them address their identity management challenges, driving a clear technical preference for Okta's Auth0 offering.

You will be part of a team of Solution Engineers, supporting the German region. You will give product demonstrations, help customers understand the product, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to use cloud security technology. 

What you’ll be doing 

• Deliver interactive presentations and solution demonstrations to all levels of an organization
• Whiteboard solutions, modeling how Okta's Auth0 product will support their current architecture requirements and use cases
• Lead Q&A sessions with prospective customers to understand their requirements
• Execute well-defined, outcome-focused PoCs and PoVs
• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols
• Stay current on industry trends through self-study, research, and online courses
• Proactive engagement in local and regional sales and marketing events

What you’ll bring to the role

• Fluency in English and German is a MUST
• Software Engineering or Development experience, and a desire to become more customer facing
• Understand what’s relevant in order to design and implement reliable, scalable, high performing Web based solutions
• Knowledge of Authentication and Authorisation protocols and frameworks such as SAML, OIDC and OAuth 
• Experience working with REST APIs and SDKs
• An ability to communicate very effectively with the technical and non technical audience
• Comfort working with cloud based source control systems such as GitHub and Bitbucket
• Development experience on the server side as well as client side application design

And extra credit if you have experience in any of the following! 

• Experience working in a Pre-Sales role as Sales Engineer or Solutions Engineer

• An understanding of cloud deployments stacks such as AWS, Azure and GCP
• Experience in developing mobile applications (using React Native/Ionic/Xamarin) and understanding the identity layer integration involving devices is a huge plus
• Experience speaking at technical conferences and events
• Have experience working with Okta and/or Auth0

#LI-Remote

#LI-JP3

P15260_3336594

Our EMEA Sales team is a high-impact, entrepreneurial group driving both customer acquisition and expansion across diverse markets. As we continue to scale, we are strengthening our presence in the DACH region with a dedicated Account Manager based in Munich.

The Role

We are hiring an Account Manager focused on the DACH mid-market segment (200–500 employees). This role will own and grow an existing book of business, previously managed and now transitioning, while also driving additional pipeline within the territory.

This is a hybrid “expand + selective land” role, with a strong focus on customer value, adoption, and revenue expansion.

You will be responsible for managing and growing accounts, identifying new use cases, and positioning Make as a critical platform across operations, revenue, and IT teams.

Responsibilities

Own & Grow the Book

• Manage a portfolio of mid-market DACH customers (200–500 employees)
• Drive net revenue retention through expansion, upsell, and cross-sell
• Build multi-threaded relationships across business and technical stakeholders

Drive Expansion

• Identify new use cases and departments where Make can deliver value
• Increase adoption (users, workflows, complexity of use cases)
• Partner with customers to scale automation across their organization

Pipeline Generation

• Generate additional pipeline within your accounts and territory
• Collaborate with BDRs, Marketing, and Partners to source new opportunities
• Maintain a healthy balance between expansion and new logo contribution

Customer Value & Retention

• Ensure customers achieve measurable business outcomes with Make
• Act early on risks and partner with Customer Success when needed
• Position Make as a strategic platform, not just a tool

Deal Execution

• Own the full commercial cycle for expansion and mid-market deals
• Maintain strong discipline on qualification (MEDDPICC), next steps, and forecasting
• Deliver consistent performance against revenue targets

Cross-Functional Collaboration

• Work closely with Solutions Engineering, Customer Success, Marketing, and Partners
• Contribute feedback to Product and GTM teams based on customer insights

Requirements

Experience

• 1–3 years of experience in B2B SaaS sales (Account Management or Sales)
• Experience selling into or managing accounts in the DACH region
• Proven ability to drive expansion or manage revenue within existing accounts

Market & Language

• Fluent in German and English (mandatory)
• Strong understanding of DACH business culture and buying processes

Sales Skills

• Ability to manage multiple stakeholders and navigate complex accounts
• Structured approach to pipeline, forecasting, and deal execution
• Comfortable balancing expansion and light hunting

Mindset

• Ownership-driven and autonomous (Munich hub, remote market)
• Curious and solution-oriented, with interest in automation and AI
• Strong communicator with a customer-first mindset

Technical Fluency

• Familiarity with CRM tools (Salesforce preferred) and sales engagement tools
• Ability to understand and position technical workflows and automation use cases

What We Offer

• 📝 RSUs grant in a rapidly growing company raising its value every day
• 💸 Annual bonus
• 🌎 Multinational team with 42 nationalities creating the future of automation
• 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year 
• 🍎 Notebook/Macbook
• 🏝 28 days of vacation
• 🫶 10 care days to care for your loved ones
• 👨‍👩‍👧‍👦 Extra parental vacation (3-6 months) 
• 👶 RSUs grant for a newborn child
• 🥳 Team buildings, parties, and company events multiple times a year
• 🏡 Flexible working hours + home office

If you see a match, let us know and apply now!

#LI-DP2

We're looking for a commercially driven, AI-fluent sales professional to join Asana's AI GTM Specialist Team. Our sales team is committed to customer centricity — understanding and meeting the unique needs of each customer by delivering exceptional value through tailored solutions and strategic partnerships. The AI GTM Specialist Team sits at the intersection of GTM strategy and product growth, operating as co-prime partners to our core Account Teams to drive ARR, adoption, and customer outcomes across Asana's AI product line. 

In this role, you'll act as both a strategic operator and a product growth driver — embedded across key accounts and segments in your region, supporting the commercial motions that turn AI opportunity into closed revenue. You'll partner closely with core Account Executives, Solutions Engineers, and cross-functional teammates in Marketing, Product, and Field Readiness to shape how Asana's AI products scale. 

This role can either be fully remote depending on where you live in Germany, or based in our Munich office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Drive AI product ARR across your region by partnering directly with core Account Teams on AI Studio and AI Teammates deals — owning the commercial strategy, pitch co-development, and deal execution from discovery through close.
• Act as a co-prime commercial partner on AI opportunities, contributing to internal call prep, ROI documentation, business case construction, and direct customer engagement. 
• Translate customer needs and AI use cases into compelling commercial narratives — helping prospects and customers understand how Asana's AI solutions will transform the way their teams work and the measurable value they'll achieve.
• Shape the regional AI GTM motion by contributing to sales plays, pipeline strategy, and forecasting — partnering with core Account Teams to identify, qualify, and accelerate AI opportunities across your assigned segments and accounts.
• Build field enablement and autonomy across your regional sales organisation — delivering training, enablement sessions, and AI-focused content that equips core Account Teams to lead AI conversations independently.
• Serve as a critical feedback loop between the field and Asana's Product, PMM, and R&D teams — translating customer insight, objections, and use case patterns into structured roadmap input that directly influences Asana's AI product direction.
• Be the AI commercial voice for your region, helping leadership and cross-functional partners understand regional trends, opportunities, and risks.
• Develop scalable assets and sales collateral — including pitch decks, ROI frameworks, and AI use case libraries — that extend your impact beyond the deals you directly touch.

About you:

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
• Brings 8+ years of experience in a commercial, customer-facing sales or overlay role — such as Account Executive, Sales Specialist, or similar — with a track record of influencing deals and driving revenue outcomes.
• Understands AI concepts, LLMs, and generative AI well enough to translate their business value to a range of stakeholders, from end-users to C-suite.  
• Proven ability to develop and deliver compelling commercial narratives and pitch materials that connect product capabilities to customer pain points and ROI.
• Comfortable operating in a fast-paced, high-growth environment with evolving priorities. 
• Naturally collaborative and cross-functional — you know how to build trust, earn your place in the room, and amplify the people you support.
• Brings strong analytical thinking to commercial conversations — comfortable building business cases, modelling ROI, and advising on pricing and packaging in partnership with the deal team.
• Familiarity with work management software or SaaS sales is a plus, as is experience selling or positioning AI-powered products in a competitive landscape.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between €109,900 - €129,500. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Remote #LI-SA

Our sales team is focused on finding efficient paths to successful, profitable, long-term customers by building a user-driven marketing and sales engine. To do so, we employ a bottom-up enterprise sales model by helping many small, successful customers evolve into larger, successful ones. We act as a key voice of the customer to the product team. We help identify and overcome technical, educational, and competitive obstacles to our continued growth.

We are looking for a Corporate salesperson to join our team who is driven, willing to take risks, and adaptable. This role will be instrumental in powering the Asana revenue engine through innovation & energy, consistently scaling our business and maximising value for our customers. You'll join a talented team focused on helping our current & future customers understand and leverage the power of Asana and work Management. 

This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What You’ll Achieve:

• Proactively manage a portfolio of corporate customers, serving as their main point of contact
• Hunt, manage and close new & existing business opportunities within your book of business
• Develop & leverage customer champions to expand usage within new teams and departments
• Engage with executive and IT contacts to deploy Asana wall-to-wall
• Champion productivity and collaboration enhancement within EMEA organizations through effective work management.
• Partner closely across Sales, Marketing, Engineering, and Customer Services to coordinate in-person + virtual customer interactions.
• Develop and execute a well-defined quarterly strategy aimed at revenue maximization for your territory.
• Innovate and experiment with new processes that can be replicated across Asana globally.

About You:

• Fluency in written and spoken English and German.
• Practical experience in executing and maintaining a repeatable sales process such as Sandler, MEDDIC or Challenger.
• Demonstrated expertise in prospecting with a track record of building your own pipeline.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Skilled at acquiring new customers and expanding existing customer base in a competitive market.
• Stellar customer service abilities, showcasing effective communication, empathy, and high integrity.
• End-to-end sales-cycle management skills, from prospecting to closing.
• Proven experience collaborating with internal marketing, business, and product teams to drive efficient, profitable, and successful customer outcomes.
• Proactive in setting clear business goals and priorities; able to translate strategies into actionable plans. Hold yourself and others accountable for performance goals, ensuring business consistently delivers with excellence.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer:

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the On-Target Earnings (OTE) range is €150,000 €165,000. The total OTE includes a base salary range of €82,500 - €90,750 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified. 

In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid

The Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise. We are trusted advisors for our prospects and clients, driving Asana towards goals of Double the business in three years. Our team bridges the gaps between the voice of business and voice of customer, gathering first-party insights to fuel & inspire further evolutions of our software platform, thereby enabling the world’s teams to work effortlessly today and on into the future. As an Enterprise Solutions Engineer, AI Studio, you'll be part of our specialized AI Solutions team supporting our customers and enabling our sales organization in the validation of Asana’s AI solutions (AI Studio and Asana Teammates). You'll leverage your understanding of AI technologies to translate business challenges into practical solutions, working closely with Account Executives, the core Asana Solution Engineers, as well as Product, Marketing, and Field Readiness.

This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Support the technical validation of Asana’s AI solutions, partnering with Account Executives and Solutions Engineers to build solutions that match our customers' pain points.
• Build expertise in AI Studio/AI Teammates, Large Language Models, and Generative AI, effectively explaining technical concepts to various stakeholders.
• Develop a deep understanding of customer needs and articulate how Asana’s AI solutions can address those pain points by presenting a solution and its business impact.
• Conduct technical discussions and demonstrations that position our AI solutions within customers' technology landscape.
• Be a storyteller and help customers imagine how they can use AI to transform their ways of working.
• Build scalable solutions and content to support both large strategic deals as well as smaller discussions.
• Gather customer feedback to provide insights to Product teams on AI Studio capabilities.
• Deliver enablement content and training to support the broader revenue team in having meaningful AI-focused customer conversations.

About you

• 3+ years of experience in Solutions Consulting or similar customer-facing technical roles.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Understanding of AI LLMs and GPTs, and ability to articulate their business applications.
• Familiarity with work management solutions and their value proposition.
• Proven ability to effectively influence senior-level decision-makers.
• Experience supporting strategic deals and handling common product objections.
• Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards.
• Strong communication skills to explain technical concepts to diverse audiences.
• Adaptable to working in fast-paced environments with changing priorities.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between €98,700.00-€112,000.00. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

#LI-Hybrid

Who we are

The role

As a member of the Marketing team, you will serve as the vital link between our customers’ needs and the products we offer. Your role is twofold: internally, you advocate for the customer’s perspective; externally, you articulate our products’ value with clarity and conviction. This demands a thorough understanding of our technology and its advantages, enabling you to craft and execute product marketing strategies that place product at the centre of the story. Collaborating closely with our Product, Programmes & Partnerships, and wider Marketing & Communications teams, you will ensure our messaging is authentic, consistent and compelling across all touchpoints

The day-to-day

• Develop core marketing materials for both internal and external audiences—sharp one-pagers, clear positioning statements, and messaging that resonates. You will be the fierce guardian of these messages, ensuring their integrity and consistency across all touchpoints.

• Embed yourself within our Product and Programmes & Partnerships teams to distill technology benefits into compelling product stores that resonate with diverse audiences.

• Conduct incisive market analysis to uncover feature-level product differentiation, emerging trends and new opportunities.

• Collaborate closely with our Communications, Events, and Content teams to craft compelling, authentic stories across diverse digital and physical channels.

• Provide strategic support to our Programmes & Partnership teams, equipping them with powerful narratives and materials to advance our mission.

• Maintain a proactive, hands-on approach, readily contributing whatever is necessary to achieve our mission objectives.

You should apply if you

• You are driven by purpose. In a world of near-infinite possibilities, we have chosen to dedicate ourselves to safeguarding democracies. Join us if this mission resonates deeply with you.

• You are a master storyteller. You possess the rare ability to distil complex ideas into approachable, authentic narratives that are not only compelling but truly memorable.

• You are naturally collaborative. We thrive as a unified team, relying on shared expertise and mutual support to achieve success. You excel at building trust, fostering strong relationships, and embracing shared responsibility.

• You are an agile problem-solver. A self-starter who takes full ownership, you deliver consistently and exercise sound judgment to identify the best course of action.

• You are adaptable and intellectually curious. You thrive in dynamic environments, readily embracing new technologies, processes, and scenarios, and adapting at pace. Your passion for exploration and continuous learning fuels your pursuit of excellence.

Must Have 

• Fluency in both English and German, written and spoken.

• c.10+ years of professional experience in core areas outlined above.

• Willingness and ability to travel periodically to other international offices, including London and Paris.

• Proven experience and demonstrable success in technology product marketing, ideally within a fast-paced or impactful environment.

Nice to Have 

• Experience within the defence sector.

• Complementary creative skills, such as advanced copywriting, graphic design, or basic coding/web development skills.

Note: The above bullet points describe the ideal candidate. None of us matched all of these at once when we first joined Helsing. We encourage you to apply even if you believe you meet only part of our wish list, or if you have something different, or extra, that you believe you would contribute to Helsing’s marketing team.

This position may require the successful applicant to apply for and be granted security clearance.

Join Helsing and work with world-leading experts in their fields

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns.

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital.

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward.

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. 

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individuals are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about.

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

#LI-DNI

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Channel Sales Manager, Central

WEKA is transforming how organizations build, run, and scale AI and accelerated compute workflows with NeuralMesh™, our intelligent, adaptive mesh storage system. Unlike traditional data infrastructures, which become more fragile as compute environments grow and performance demands increase, NeuralMesh becomes faster, stronger, and more efficient as it scales, providing a flexible, adaptable foundation for enterprise and agentic AI innovation that maximizes GPU utilization, accelerates time to first token, and lowers the cost of innovation.

WEKA is a growth-stage company backed by world-class venture capital investors and AI infrastructure industry leaders. Our technology, purpose-built for AI, has garnered over 140 patents and is trusted by more than 30% of Fortune 50 enterprises, as well as the world’s leading hyperscalers, neoclouds, and AI innovators. Our team is customer-obsessed and works accountably, boldly, and collaboratively to ensure their success. If we sound like your kind of people, join us!

About The Role

As the Channel Sales Manager, you will be responsible for developing and executing the channel sales strategy, building, and managing relationships with channel partners, and driving revenue growth through these strategic alliances. You will work closely with the sales, marketing, and product teams to identify opportunities, develop go-to-market plans, and deliver exceptional results. This is a strategic role that requires a strong understanding of enterprise software and cloud technologies, as well as a proven track record in channel sales.

This role is based remotely in Germany.

Responsibilities:

• Develop and execute the channel sales strategy in alignment with the company's overall sales objectives, with a primary focus on value-added resellers (VAR) and systems integrator (SI) partners.
• Identify, recruit, and onboard new channel partners, including VARs and SI’s.
• Establish and nurture strong relationships with channel partners to drive mutual business growth and achieve sales targets.
• Collaborate with partners to develop joint marketing and sales programs, including demand generation campaigns, partner events, and co-selling initiatives.
• Provide training, enablement, and ongoing support to partners to ensure they have the necessary knowledge and resources to effectively sell and support our software and cloud solutions.
• Monitor and analyze channel sales performance, partner pipeline, and market trends to identify areas for improvement and recommend strategic actions.
• Collaborate with internal cross-functional teams, including sales, marketing, and product management, to align channel activities with overall business objectives.
• Stay updated on industry trends, competitor activities, and emerging technologies to proactively identify new partnership opportunities and address market challenges.
• Conduct regular business reviews with partners to track progress, address concerns, and explore opportunities for expansion.
• Represent the company at industry events, trade shows, and conferences to build brand awareness, network with potential partners, and generate leads.

Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• Proven track record of success in channel sales within the enterprise software and cloud industry.
• In-depth knowledge of enterprise software solutions, cloud technologies, and associated partner ecosystems.
• Strong networking and relationship-building skills with the ability to establish and maintain strategic partnerships.
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences.
• Analytical mindset with the ability to interpret sales data, identify trends, and make data-driven decisions.
• Results-oriented approach with a focus on achieving sales targets and driving revenue growth.
• Self-motivated and able to work independently, as well as collaboratively within cross-functional teams.
• Ability to travel as needed to meet with partners and attend industry events (approximately 25% travel).
• Prior experience working with global or multinational organizations is a plus.

How We Work: The WEKA Way

• We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation. 
• We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and we communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and the results we achieve. Together, we’re unstoppable. 
• We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

Concerned you don’t meet every qualification? Don’t let it stop you from applying!

Studies have shown that traditionally underrepresented groups may be less likely to apply for jobs if they don’t meet every qualification specified. WEKA is committed to building a diverse, inclusive, and authentic workplace. If you are excited about this position but are concerned your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.

WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About the Team

About the Role

What you’ll do

• Own creative decisions end-to-end as the conceptual partner to the Head of Creative, eliminating bottlenecks and freeing senior leadership to focus on broader strategy and thinking
• Lead development and execution of major brand campaigns, maintaining creative coherence across all channels and touchpoints
• Evolve Miro's visual brand identity, bringing fresh creative thinking while ensuring brand standards are upheld across every deliverable
• Build and mentor the creative team, establishing standards that elevate collective output rather than creating dependency on any one person
• Champion AI tool adoption across the team, actively embedding AI-assisted workflows into standard production practice, not just personal use
• Establish creative authority with cross-functional stakeholders across product, marketing, and the executive team, creating clarity and confidence in creative decision-making

What you’ll need

• 8+ years of creative leadership experience with a portfolio spanning brand-building and integrated campaign execution, ideally in B2B SaaS or enterprise technology
• Demonstrated ability to develop and evolve brand platforms: visual identity, messaging architecture, and multi-tiered creative frameworks
• Proven track record leading integrated campaigns across paid, digital, social, OOH, and events from a single organizing concept
• Active hands-on proficiency with AI creative tools, with evidence of embedding these into team workflows
• Strong people leadership with a track record of developing creatives and elevating team output, not just directing execution
• Operates with proactive ownership as a baseline: identifies problems and drives solutions without waiting for structure or direction

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

#LI-ED1

#LI-DNI

This role is located in Munich, Germany - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

As the International Marketing Lead, you are a strategic growth leader responsible for driving Tulip’s marketing engine across EMEA and APAC. Reporting to the Head of Revenue Marketing, you will serve as the bridge between global strategy and regional execution. You are a "builder" who excels at bringing definition and clarity to complex marketing plans, translating high-level go-to-market initiatives into actionable programs that resonate across international markets.

You are a revenue-oriented leader who partners effectively with Sales to drive net-new pipeline and expansion. You blend analytical rigor with a creative mindset, and you are excited to leverage AI to increase the speed and precision of your team's workflows. You have exceptional communication skills and the ability to lead distributed teams to deliver stellar results.

What skills do I need? 

• 8+ years of B2B marketing experience, with a focus on Demand Generation, Product Marketing, or Field Marketing in SaaS.
• 3+ years of management and leadership experience, with a proven track record of coaching diverse, high-performing teams across multiple regions.
• Proven ability to bring structure to global marketing plans and adapt GTM frameworks for both EMEA and APAC theaters.
• Experience using AI tools to accelerate research, content iteration, and campaign optimization.
• Professionally bilingual in English and German. 
• Hands-on experience with Salesforce and marketing automation platforms (SFDC/Marketo).

Key Responsibilities:

• Develop and own the marketing roadmap for EMEA and APAC, ensuring regional plans align with global revenue objectives and Tulip’s AI-native mission.
• Lead regional demand generation efforts, focusing on net-new lead acquisition, pipeline health, and account-based marketing (ABM) for the enterprise.
• Hire, mentor, and lead a distributed team of marketing professionals; manage external agencies to scale localized events and digital programs.
• Partner with global marketing leads and regional Sales/Commercial leadership to define ICPs, personas, and localized messaging.
• Manage the international marketing budget with a focus on ROI, data-driven experimentation, and transparent performance reporting.
• Work closely with the US-based Content and Creative teams to ensure regional requirements for localization and cultural nuances are integrated into the global roadmap.
• Empower international sales organizations with the tools, collateral, and localized case studies needed to increase win rates.

Key Collaborators:

• Revenue Marketing (HQ)
• EU Commercial Teams
• Product Marketing
• Ecosystem

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including commuter benefits, learning and development benefits, team events, catered lunches 3 days a week.
• Flexible work schedule and unlimited vacation policy
• Learning and Development Benefit
• Virtual company events and happy hours

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

About the Role: 

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Manager, Sales to drive growth and lead high-performance teams, oriented around the Securiti AI portfolio. 

The Senior Manager, Sales, DACH will lead sales execution for Securiti AI across the region. This sales leader will be responsible for developing and executing sales plans, building and managing high-performing teams, and helping establish Securiti AI as a leading provider of Data and AI Security, Privacy, and Compliance solutions. 

What You’ll Do: 

• Develop and execute regional sales plans to achieve revenue targets and market penetration goals across the DACH region, working closely with senior leadership to align sales objectives with company vision and growth plans.
• Build, lead, and mentor a high-performing sales team, fostering a culture of excellence and continuous improvement.
• Drive enterprise sales cycles from start to finish, personally engaging with C-level executives at major accounts while enabling the team to do the same, leveraging deep understanding of data security, governance, and privacy landscapes.
• Establish and maintain productive relationships with key technology partners, system integrators, and industry influencers to create new revenue opportunities and enhance market presence.
• Collaborate with Product, Marketing, and Customer Success teams to ensure alignment on go-to-market strategies, product roadmap, and customer needs, providing valuable market feedback to inform cross-functional planning and decisions. 

What You’ll Bring: 

• 12+ years of enterprise software sales experience, with at least 5 years in sales leadership roles.
• Proven track record of consistently exceeding revenue targets in enterprise SaaS sales.
• Extensive experience selling complex technical solutions in security, privacy, compliance, or related fields.
• Strong understanding of data privacy regulations (GDPR, CCPA, etc.) and enterprise security requirements.
• Previous success selling to Fortune 500 companies in regulated industries (Financial Services, Healthcare, Technology).
• Track record of building and maintaining partnerships with major consulting firms and system integrators.
• Experience with modern sales methodologies and tools (Salesforce, MEDDIC, etc.).
• Strategic Execution: Ability to translate company objectives into actionable regional sales plans.
• Team Leadership: Proven ability to recruit, develop, and retain top sales talent.
• Executive Presence: Strong communication and presentation skills, with the ability to engage effectively at the C-suite level.
• Business Acumen: Strong analytical skills and data-driven decision-making approach.
• Change Leadership: Experience leading teams through periods of growth and transformation.
• Experience scaling sales teams and growing annual recurring revenue (10M–30M+). 

What You’ll Get:

Veeam offers benefits that support your whole self: 

• 30 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory public health insurance with employer and employee contributions
• Statutory pension scheme with employer and employee contributions
• Statutory accident insurance fully funded by Veeam
• Supplemental pension plan with employer match and salary sacrifice option
• Supplemental accident insurance with 24/7 worldwide coverage
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Germany, Veeam reserves the right to decline the application for this position

#LI-DF1 #LI-REMOTE

As a Lead Product Marketing Manager, you will build and further develop a scalable, consistent, and data-driven B2B product marketing function and act as main point of contact for product marketing for all of our European markets. You own product marketing for AutoScout24’s dealer facing products across Europe, ensuring clear positioning, compelling messaging, and strong market impact. 

Working cross-functionally with Product, Sales, and Marketing, your focus is on driving best-in-class execution: translating product capabilities into differentiated value propositions and high-impact campaigns that drive awareness, adoption, and commercial success. 

Your responsibilities: 

• Product positioning & strategy: Develop marketing strategies and market positioning for our B2B products, creating clear and differentiated narratives for our dealer audience. 
• Campaign management & activation: Plan and execute product marketing campaigns across European markets (Germany, Italy, Belgium, Netherlands and Austria), ensuring consistent and high-impact activation across all relevant touchpoints. 
• Value proposition & messaging: Translate product features into compelling value propositions and audience-relevant messaging, making complex topics simple, clear, and commercially effective. 
• Product marketing development: Further develop and mature the product marketing function at AutoScout24 by establishing clear standards, frameworks, and best practices. 
• Cross-functional collaboration & alignment: Work closely with Product to understand upcoming features, shape their market positioning, and strengthen dealer-facing narratives in close collaboration with Go-to-market and Sales. As a key interface between Product, Marketing, and Sales, you drive alignment and ensure a consistent, high-quality market approach. 
• Insights & optimization: Partner with Analytics, Sales, and Go-to-market teams to derive customer, market, and performance insights, and use them to continuously refine messaging and campaign effectiveness. 
• Playbooks & scalability: Build scalable playbooks, messaging frameworks, and guidelines to enable efficient and consistent execution of product marketing across markets. 
• Testing & performance: Run experiments, measure impact, and continuously optimize activities against business and commercial KPIs. 

 Your profile: 

• Experience: 5+ years of experience in (B2B) product marketing, ideally in digital platforms, marketplaces, SaaS, or automotive-tech environments. 
• Positioning & storytelling: Strong instinct for positioning and messaging, with the ability to translate complex products into clear customer value. 
• Cross-functional collaboration: Proven experience working closely with Product, Sales, and multiple Marketing functions. 
• Data, tools & AI: Data-driven and KPI-focused, with experience in analytics and performance tracking (e.g. Google Analytics). Comfortable using tools like Figma for collaboration with Product and Design, and AI tools (e.g. ChatGPT) to enhance marketing effectiveness and efficiency. Familiarity with Salesforce Marketing Cloud, CMS tools (e.g. Contentful), and QuickSight is a plus. 
• Way of working: Structured, independent, and able to operate in an integrated, cross-functional environment. 
• Communication: Strong communication skills and confidence in working with senior stakeholders. 
• Languages: Fluent in English; German is a plus.

A culture of growth  

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.  

For a career where you can drive our business and shape your future, apply now.

Als Senior Marketing Manager in unserem B2B-Marketing-Team übernimmst du die Verantwortung für Demand- und Lifecycle-Marketing-Initiativen und treibst die Händlerakquise, -aktivierung und -bindung entlang des gesamten Funnels voran. Du steuerst und optimierst CRM-basierte Kanäle wie E-Mail, WhatsApp und Webinare und testest sowie optimierst kontinuierlich Kanäle, Formate und digitale Vertriebsansätze, um die Performance zu steigern. In enger Zusammenarbeit mit Product Marketing, Sales und MarTech spielst du eine zentrale Rolle beim Aufbau einer skalierbaren und datengetriebenen Lifecycle-Marketing-Engine.

Deine Aufgaben:

• Demand- & Lifecycle-Management:
  Du verantwortest die Planung und Umsetzung von Lifecycle-Marketing-Initiativen entlang des gesamten Funnels – von der Akquise bis zur Bindung – und nutzt dabei CRM-Kanäle wie E-Mail, WhatsApp und Webinare. Du steuerst Segmentierung, Targeting und Funnel-Optimierung, um Engagement, Conversion und Pipeline-Beitrag zu maximieren.
• Experimentierung & Optimierung:
  Du konzipierst und führst A/B-Tests über verschiedene Kanäle, Botschaften und Nutzerreisen hinweg durch. Du testest und optimierst kontinuierlich Kanäle, Formate und digitale Vertriebsansätze, um die Performance zu verbessern und Wachstumspotenziale zu identifizieren.
• E-Mail-Marketing & Automatisierung:
  Du planst, erstellst und setzt Newsletter sowie Kampagnen-Mailings um. Gemeinsam mit dem MarTech-Team baust du automatisierte Customer Journeys in Salesforce Marketing Cloud auf, steuerst diese und optimierst sie kontinuierlich.
• Webinar-Strategie & -Durchführung:
  Du planst und führst Händler-Webinare als wichtigen Hebel für Demand Generation und Kundenbindung durch – inklusive Themenplanung, Speaker-Koordination und operativer Umsetzung (z. B. Zoom-Setup, Präsentationsmanagement). Zudem entwickelst du passende Einladungs- und Nurturing-Strecken.
• Händlerkommunikation (WhatsApp):
  Du verantwortest die Händlerkommunikation über den WhatsApp Business Manager, inklusive Kampagnenplanung, Umsetzung und Integration in übergeordnete Lifecycle-Strategien.
• Umfragen & Händlerinitiativen:
  Du leitest und koordinierst händlerfokussierte Initiativen wie Umfragen und das jährliche Händlerbewertungsprogramm – von der Abstimmung mit Stakeholdern über die Kommunikation bis hin zur operativen Umsetzung (z. B. Organisation von Auszeichnungen).
• Funnel-Steuerung & Segmentierung:
  Du definierst und steuerst Zielgruppensegmentierungen sowie Lifecycle-Logiken in CRM-Systemen, um relevante, zeitnahe und personalisierte Kommunikation sicherzustellen.
• Performance-Tracking & Reporting:
  Du überwachst und analysierst die Performance über alle Lifecycle-Kanäle hinweg (E-Mail, WhatsApp, Webinare, Kampagnen), trackst zentrale Funnel-KPIs (z. B. Conversion Rates, Engagement) und leitest konkrete Handlungsempfehlungen ab. Außerdem erstellst du Reports und Präsentationen für Stakeholder.

Dein Profil:

• Erfahrung:
  Du hast mehrere Jahre Erfahrung im B2B-Marketing mit starkem Fokus auf Demand Generation, CRM, Lifecycle Marketing oder Growth.
• Fachkenntnisse:
  Du hast praktische Erfahrung mit Marketing-Automation-Tools (z. B. Salesforce Marketing Cloud) sowie E-Mail-Marketing- und Webinar-Tools (z. B. Zoom). Erfahrung mit Messaging-Kanälen wie WhatsApp ist ein Plus.
• Experimentier-Mindset:
  Du hast Erfahrung mit A/B-Testing und gehst strukturiert sowie datengetrieben an die Optimierung von Kampagnen heran.
• Lifecycle-Denken:
  Du verfügst über ein fundiertes Verständnis von Funnel-Management, Segmentierung und Customer-Lifecycle-Strategien im B2B-Kontext.
• Analytische Fähigkeiten:
  Du arbeitest datengetrieben und hast Erfahrung mit KPI-Tracking, Funnel-Analysen und Performance-Optimierung (z. B. mit Excel oder Google Analytics).
• Zusammenarbeit:
  Du hast Erfahrung in der bereichsübergreifenden Zusammenarbeit mit Product Marketing, Sales und MarTech-Teams.
• Sprachen:
  Du sprichst fließend Deutsch und Englisch

Wenn dich diese Beschreibung anspricht, aber du Zweifel daran hast, ob deine Fähigkeiten unsere Anforderungen erfüllen: Wir schätzen Persönlichkeit, Ehrgeiz und eine weltoffene Ansicht. Zögere nicht mit uns in Kontakt zu treten und präsentiere uns deine persönlichen Stärken.  

Bei AutoScout24 begrüßen wir verschiedene Lebensstile und kulturelle Hintergründe. Wir sehen Vielfalt als eine Stärke. Wir wissen, dass gemischte Teams erfolgreicher arbeiten. Unsere Organisation besteht aus mehr als 50 verschiedenen Nationalitäten - alle arbeiten auf Augenhöhe und respektvoll zusammen.

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

Apaleo is scaling fast - and our next stage of growth will be driven by the ecosystem. We’ve already built strong foundations across our partner landscape (apps, services, channels) and see clear momentum in how partners support our GTM motions across segments. Now it’s about making this repeatable at scale: clearer structures, sharper prioritization, and commercial motions that work consistently across geographies.

We are looking for a Ecosystem & Strategic Partnerships Lead who will own and scale the commercial impact of our partner ecosystem across app partners, channel/reseller partners, and service/implementation partners. This is a highly commercial individual contributor role with the opportunity to evolve into a people leadership position over time as the partner motion scales and additional ownership and team capacity are added. You will be working closely with our App Success team (technical partnership and integrations) as well as Sales and Marketing to turn ecosystem-led growth into a measurable, predictable pillar of Apaleo’s revenue engine.

What You'll Be Doing

• Own the commercial impact of the entire partner ecosystem, including sourced and influenced pipeline and ARR.
• Identify, recruit, negotiate and scale high-value partners across app partners, resellers, OEMs and implementation partners.
• Activate key partners through structured co-sell and co-marketing initiatives that drive measurable revenue impact.
• Build and manage a structured partner program with clear criteria, partner life cycle including onboarding, enablement and performance management.
• Enable partner-led expansion, e.g. via reseller/OEM, to open new markets and create repeatable, scalable acquisition.
• Ensure strong cross-functional execution with Sales, Product, Marketing, Platform and CS, surfacing partner insights to shape roadmap and priorities.
• Work hand-in-hand with the App Success team (who owns technical/ops execution) to ensure commercial initiatives translate into adoption, customer value and repeatability

What Success Looks Like

• Partner-sourced and influenced revenue grows significantly and predictably across segments.
• App ecosystem partners show strong activation, co-selling and measurable revenue contribution.
• Reseller and OEM partners unlock scalable acquisition and international expansion.
• Implementation partners materially improve customer activation quality and speed.
• Orchestrating initiatives across different partner types and various departments to drive partner-led growth
• The partner ecosystem becomes a core lever of Apaleo’s GTM strategy.

What You'll Bring to the Team

• 6+ years of experience in SaaS partnerships, ecosystems, business development or comparable commercial roles.
• Proven success in pipeline generation, partner-sourced revenue, GTM execution and managing high-impact commercial partnerships.
• Experience working with app ecosystems, resellers, OEMs, implementation partners or marketplace models.
• Strong cross-functional skills and the ability to bring structure and clarity into complex or ambiguous environments.
• Technical affinity and confidence working with API-first/AI-first products.
• Hands-on, pragmatic, commercial-first mindset with the ability to operate strategically, prioritize and execute personally.
• Strong communication and relationship-building skills with senior internal and external stakeholders.
• Based in Munich or Berlin, or willing to travel (being 2-3 days in the office every 2 weeks).

Nice to Have

• Experience in hospitality or travel tech.
• Previous experience building partner programs, ecosystems, or marketplaces.

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Personal Development Budget: freely use up to 1.000 € per year for your personal development – whether it’s books, a conference or a course, you're free to choose.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.

Probably the least boring job you’ll ever have.

At air up, we don’t just make bottles. We unbore water with flavor by scent. It makes no sense until you try it, and once you do, there’s no going back. Behind it all are teams pushing boundaries every day. Product bends taste and design in new directions. Marketing turns ideas into moments people talk about. Operations makes sure those moments reach hands everywhere.
Working here feels like stepping on stage: professionalism meets passion, curiosity meets courage. You’ll experiment, fail fast, learn faster, and actually see your ideas come to life. It's refreshingly low politics and low ego. Just smart, driven people who lift each other up and make things happen. And whatever happens, it sure won't be boring.

Welcome to air up.

You are part of the central Insights & Data organization, playing a pivotal role at the intersection of Brand, Marketing and Commercial. Your mission is to materially improve topline performance in our core markets by developing a holistic market view and turning market insights into clear market-specific commercial decisions — where to invest, what to localize, and what to stop. You are the market-level counterpart that enables our global setup to win locally.

***This role is located in Munich***
In this role, we follow a hybrid working model: time in the office each week to collaborate and connect with the team, balanced with remote days that support focused, independent work.

Your Responsibilities

• Performance Diagnostics: You own the holistic market view for our core markets by diagnosing why performance differs across markets, channels and time — and identifying the few levers that actually drive or block topline.
• Strategy Translation: You translate global strategies and goals into clear, market-specific commercial plans and priorities, making explicit trade-offs on what to localize, scale, or stop.
• Investment Prioritization: You challenge and influence resource allocation across markets (pricing, channels, promotions) by recommending explicit bets and trade-offs based on expected commercial impact.
• Impact Measurement: You develop models to track the ROI and commercial success of local marketing and sales initiatives.
• Barrier Resolution: Identify structural barriers to growth (e.g. pricing, distribution gaps, promo mechanics) and develop prioritized, actionable recommendations to address them for commercial teams.
• Forecasting & Modeling: You build scenario and forecast models to quantify the expected impact of commercial and marketing decisions and support leadership decision-making under uncertainty.
• Competitive Tracking: You systematically monitor competitors’ strategies and market dynamics to identify risks and opportunities with clear commercial relevance.
• White Space Identification: You track emerging consumer trends and quantify white spaces to proactively identify and advise on new growth areas.

That’s You

• You have 2+ years of experience in strategy consulting, commercial strategy or company building, ideally within the FMCG/CPG industry. 
• You bring a strong intuition for cultural differences and mindsets across markets, and are experienced in navigating them with respect and curiosity.
• You demonstrate a deep understanding of commercial planning, distribution & marketing channels, combined with expertise in quantitative & qualitative consumer research methods (e.g., using Qualtrics data & interviewing tools).
• You are analytically strong and highly proficient with data visualization (e.g., Veezoo, Looker) and advanced modeling (Excel, Google Sheets) to turn complex data into clear business actions.
• You are comfortable operating in a global or multi-market environment, while deeply understanding where local realities require deviation from the global default.
• You are an exceptional communicator who can distill complex data into compelling stories that can constructively challenge and influence senior leadership across Sales, Marketing, Strategy, and Finance.

Probably the least boring job you’ll ever have.

At air up, we don’t just make bottles. We unbore water with flavor by scent. It makes no sense until you try it, and once you do, there’s no going back. Behind it all are teams pushing boundaries every day. Product bends taste and design in new directions. Marketing turns ideas into moments people talk about. Operations makes sure those moments reach hands everywhere.
Working here feels like stepping on stage: professionalism meets passion, curiosity meets courage. You’ll experiment, fail fast, learn faster, and actually see your ideas come to life. It's refreshingly low politics and low ego. Just smart, driven people who lift each other up and make things happen. And whatever happens, it sure won't be boring.

Welcome to air up.

You are part of the central Insights & Data organization, playing a pivotal role at the intersection of Brand, Marketing and Commercial. Your mission is to materially improve topline performance in our core markets by developing a holistic market view and turning market insights into clear market-specific commercial decisions — where to invest, what to localize, and what to stop. You are the market-level counterpart that enables our global setup to win locally.

***This role is located in Munich***
In this role, we follow a hybrid working model: time in the office each week to collaborate and connect with the team, balanced with remote days that support focused, independent work.

Your Responsibilities

• Performance Diagnostics: You own the holistic market view for our core markets by diagnosing why performance differs across markets, channels and time — and identifying the few levers that actually drive or block topline.
• Strategy Translation: You translate global strategies and goals into clear, market-specific commercial plans and priorities, making explicit trade-offs on what to localize, scale, or stop.
• Investment Prioritization: You challenge and influence resource allocation across markets (pricing, channels, promotions) by recommending explicit bets and trade-offs based on expected commercial impact.
• Impact Measurement: You develop models to track the ROI and commercial success of local marketing and sales initiatives.
• Barrier Resolution: Identify structural barriers to growth (e.g. pricing, distribution gaps, promo mechanics) and develop prioritized, actionable recommendations to address them for commercial teams.
• Forecasting & Modeling: You build scenario and forecast models to quantify the expected impact of commercial and marketing decisions and support leadership decision-making under uncertainty.
• Competitive Tracking: You systematically monitor competitors’ strategies and market dynamics to identify risks and opportunities with clear commercial relevance.
• White Space Identification: You track emerging consumer trends and quantify white spaces to proactively identify and advise on new growth areas.

That’s You

• You have 2+ years of experience in strategy consulting, commercial strategy or company building, ideally within the FMCG/CPG industry. 
• You bring a strong intuition for cultural differences and mindsets across markets, and are experienced in navigating them with respect and curiosity.
• You demonstrate a deep understanding of commercial planning, distribution & marketing channels, combined with expertise in quantitative & qualitative consumer research methods (e.g., using Qualtrics data & interviewing tools).
• You are analytically strong and highly proficient with data visualization (e.g., Veezoo, Looker) and advanced modeling (Excel, Google Sheets) to turn complex data into clear business actions.
• You are comfortable operating in a global or multi-market environment, while deeply understanding where local realities require deviation from the global default.
• You are an exceptional communicator who can distill complex data into compelling stories that can constructively challenge and influence senior leadership across Sales, Marketing, Strategy, and Finance.

About the Team

The Commercial team is pivotal to Miro’s go-to-market strategy, focusing on landing new logos and driving growth by expanding our existing customers. As a Commercial Account Executive on this team, you will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged.

About the Role

What you’ll do

• Prospect and Engage: Leverage outbound strategies and tools like Salesforce, Outreach, and Gong to identify and connect with high-potential prospects in your territory
• Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles
• Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value
• Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations
• Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement
• Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts
• Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice

What you’ll need

• Experience: 2/3+ years in a SaaS or technology sales environment, with experience in either a full-cycle closing role or a sales development background
• Skills: Strong prospecting abilities, effective communication skills, and proficiency in value-based selling techniques
• Tools: Familiarity with CRM platforms like Salesforce and sales engagement tools such as Outreach and Gong
• Mindset: A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment
• Adaptability: Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities
• Collaboration: A team player who enjoys working cross-functionally to drive success
• Language: German speaker required

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

#LI-SM1

As a Sr. Sales Leader reporting into our Managing Director of DE, you will define, launch and drive strategic outcomes and operationalize the vision for the sales team. 

We’re looking for a high-performing candidate with experience building advertising/media sales teams, passion for solving ambiguous problems, excellent communication skills and the ability to influence cross-functionally and globally. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways. 

What you’ll do:

• Lead group of high performing, mix of junior and senior sellers in Auto, Tech & Telco, Entertainment, Travel, Financial Services.
• Build strong relationships externally with senior level decision makers within partners organization (Brands and agencies)  toward trusted partnership as well as drive thought leadership in the area of industry/sector.
• Grow Pinterest revenue sustainably in the Emerging Verticals industry.  Build strategy and action plan for scope of business, for long term and short term success. Drive operational excellence across key metrics. 
• Track, analyze, and communicate key quantitative metrics and business trends to senior leadership as they relate to your team's client partnerships
• Grow, train and lead a diverse, high performing team with a strong inclusive culture to support emerging and established clients
• Achieve revenue targets through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
• Use AI-enabled tools and insights to scale your impact—identify growth opportunities across a portfolio, prioritize where to spend time, and make faster, better-informed decisions.
• Apply AI to improve team productivity and operational rigor (e.g., automating prep and follow-ups, improving pipeline hygiene, surfacing risks/opportunities, and strengthening account plans) so you can spend more time with clients.
• Work cross-regionally and cross-functionally to build cohesive partnerships with peers and internal stakeholders, including product, sales operations, and marketing.

What we’re looking for:

• Experience in advertising sales or marketing/brand building or media with an established network in the German market preferably in Auto, Travel, Telco, Finance or Insurance industry.
• Strong people management skills - People manager experience of individual contributors (and ideally managers) required 
• Practical AI fluency and strong adoption mindset: you’re curious, adaptable, and focused on using AI to improve how work gets done (productivity, efficiency, forecasting/pipeline management, and client management)—not “AI for AI’s sake.”
• Demonstrated ability to use data, automation, and tools to drive outcomes: you’ve used technology to improve sales execution (e.g., better prioritization, tighter follow-through, cleaner pipeline, faster insights) and can point to measurable impact in a fast-moving environment.
• Has a strong understanding of how media work and what drives media decisions.
• Demonstrated experience of commercial acumen & analytical mindset
• Strong interpersonal skills and ability to influence effectively
• Remains objective and calm while taking a forward-thinking approach when faced with adversity. Grows from hardships, difficult experiences and setbacks. Manages crises and volatile situations effectively.
• Ready to work in a dynamic and results focused environment. Shows sufficient comfort with ambiguity and change; resolves escalations and keeps people and projects moving forward. Coaches direct reports in navigating ambiguity, finding solutions and accomplishing goals despite incomplete information. Embraces ambiguity and change; recognizes their role as a steward of business-driven changes and helps the team adapt, remain productive and move forward.
• Promptly makes sound decisions while seeking appropriate context and vetting better alternatives when necessary. Synthesizes information, experience and various inputs to determine the best course of action. Willing to make tough decisions, even if unpopular, after considering all relevant inputs and alternative courses of action.
• Facilitates and enables a high performance team culture; challenges poor outcomes or unproductive behaviors for self and others. Shows determination in the face of obstacles and setbacks. Sets high standards for own and team performance and results; consistently delivers tasks to successful completion.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  
  

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from the Hamburg, Berlin or Munich office.

#LI-HYBRID 

#LI-PS1

This role is based in Berlin/Munich, Germany or Rennes, France.  

IDnow is looking for Communication & AI Transformation Manager, reporting directly to the Chief of Staff and working in close partnership with, Leadership, the People & Org team, Marketing, and more. You will own internal communications end-to-end and co-own the AI transformation project with accountability for delivery.  

You will act as the company’s internal voice, ensuring IDnow’s people understand where we are going, why it matters, and how they fit in. 
This is a unique opportunity to work at the intersection of strategy, communications, and organisational change inside one of Europe’s leading identity verification companies. 

Key Responsibilities 

AI Transformation 

• Co-own the AI transformation with the Chief of Staff, with direct accountability for delivery
• Build and manage a structured operating rhythm for AI rollout across the business
• Track adoption, enablement, and measurable impact; report progress to leadership on a consistent cadence
• Coordinate enablement initiatives across functions and ensure the company moves in a consistent direction
• Operate AI-first across your own workflows and share learnings proactively with the organisation. 
   

Internal Communications 

• Own internal communications end-to-end, including strategy, content-creation, and channel management
• Lead internal comms on our company's transformation - translating complex strategy into clear, credible, and consistent messaging
• Craft and shape CEO and leadership messaging across key moments
• Plan and deliver the monthly All Hands cycle end-to-end - planning, scripting, and coordinating
• Develop and maintain an internal comms calendar aligned to business priorities
• Manage and optimise Slack, Confluence, and other internal channels so information actually lands
• Bring IDnow’s progress, culture, and milestones to life through compelling storytelling 

 
Stakeholder Partnership & Engagement 

• Act as a comms partner to the extended leadership team, supporting their communications and ensuring message consistency
• Facilitate Insight Sessions, fireside chats, and other engagement formats that create dialogue, not just broadcast
• Work closely with People & Org, Marketing, Product, and senior leaders to keep messaging coherent across the business
• Support the Chief of Staff on research, briefings, and cross-functional priorities as needed 

Preferred Experience 

• Proven experience in internal communications and/or business operations, ideally in a fast-moving, scaling tech or SaaS environment
• Excellent written and verbal communication skills in English (our working language at 
  IDnow)
• Strong stakeholder management - comfortable working with strong personalities across multiple functions
• Comfortable operating in ambiguity and driving structure where none yet exists
• A creative eye for format, storytelling, and engagement - not just information delivery
• Genuinely AI-first in how you work - you reach for AI tools by default, not as a last resort
• Operationally sharp - able to shift between strategic comms work and hands-on project coordination without losing quality in either
• Experience supporting or communicating through organisational or product transformation is a strong plus
• Fluent in working with LLMs including Claude and Gemini, and experienced with workflow-building
• Fluent in Slack, Confluence, Jira, PowerPoint and Excel

Perks & Benefits 

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• May your family require your attention or other reasons apply: use the benefit of our paid special leave days.
• Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
• In addition to the perks & benefits above, we offer specific benefits that differ between our locations 

Who we are:
We are amp: A sonic branding agency that’s heavy on innovation, think cutting-edge audio branding and truly personal client work. We craft unique sonic identities for the coolest brands worldwide – from Mastercard to Mercedes-Benz. Our mission? To give brands a voice that creates real connections. How? By masterfully orchestrating sound, voice, and music across every touchpoint. That's our craft.
We are proudly part of WPP.

About WPP:
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

What we are looking for:
At amp, we created the first AI Audio Management System that powers a brand’s entire sound journey: Sonic Hub. To effectively manage our Sonic Hub systems, we're seeking a motivated Product Operations Coordinator (m/f/d) – our Quality Hero – who has already gained some working experience in product management, to help us ensure smooth and efficient product operations.

What you’ll do:
As our Quality Hero, you’ll be responsible for supporting our Product & Tech team, focusing on the coordination of various aspects across the entire product lifecycle:

• Quality Assurance & Process Control: Continuously monitor product performance, proactively manage the resolution of bugs in a timely and efficient manner, identify areas for ongoing platform optimisation by systematically gathering user feedback, maintain document specifications.
• User Management & Support: Provide first-level user support, answer product-related questions for internal teams, coordinate product launches to ensure smooth rollouts.
• Operational Excellence: Effectively coordinate with internal teams and external partners. Establish and maintain comprehensive product documentation (guidelines, FAQs, training materials) as a central knowledge base.
• Agile Project Management: Independently and proactively track project progress and ensure that deadlines are met.

What you’ll need:

• Based in Munich, Germany, you are ready to collaborate closely with our Product & Tech team in the office. 
• You hold an academic background (e.g. Computer Science, Information Science or similar) and have already gained initial practical experience in areas like Product Operations, Project Management, or Product Development processes.
• You possess strong problem-solving and organisational skills, a meticulous work ethic, strong attention to detail and the ability to collaborate effectively across different teams.
• You communicate excellently in English and have a strong service orientation. German language skills are a valuable plus.
• A passion for music, creativity, and branding is considered an advantage.

Perhaps not all aspects align perfectly? That's completely fine! amp is committed to supporting your professional and personal growth, and we'll work together to discover your unique development opportunities.

Our adventure includes:
More than just a job: a creative, international environment for great work, fast growth, and genuine enjoyment. Expect music, room for your ideas, flat hierarchies, and an open team culture. We offer flexible hybrid work, learning opportunities, and practical perks like the Deutschlandticket, discounted Urban Sports Club, Corporate Benefits, LinkedIn Learning, and much more. And yes, there’s fruits too.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

We build brands. We build futures. amp, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.

#LI-DNI #LI-DNP

#LI-DNI #LI-DNP