Help Desk Jobs in Miami.
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Part-Time Phlebotomist/Front Desk
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About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a Part-Time One Medical Phlebotomist/Front Desk (internally known as Lab Services Specialist/ Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you’ll likely work on:
- Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
- Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
- Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
- Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
- Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
- All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
- Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
- Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
- Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you’ll need:
- At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
- Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
- Strong written and verbal communication skills
- A High School Diploma or equivalent
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
- A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
Competitive salary: starts at $19 per hour based on a part time schedule
This is a part-time role, working 24+ hours per week, working at 8 hour shift. Needs to be available Monday - Saturday, between the hours of 7AM - 7PM. This position is based in-person with our team and patients at our office in Pembroke Pines, FL
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
- Paid sabbatical for every five years of service
- Free One Medical memberships for yourself, your friends and family
- Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
- UpToDate Subscription - An evidence-based clinical research tool
- Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
- Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
- Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Ready to apply?
Apply to One Medical
Phlebotomist/Front Desk
Share this job
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you’ll likely work on:
- Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
- Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
- Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
- Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
- Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
- All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
- Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
- Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
- Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you’ll need:
- At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
- Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
- Strong written and verbal communication skills in English, bilingual applicants encouraged to apply
- A High School Diploma or equivalent
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
- A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
Competitive salary: starts at $19 per hour based on a full time schedule
This is a full time role (40 hours/week) with 8 hour shifts, Monday - Friday, generally taking place between 7am-7pm based in office in Doral, FL
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
- Paid sabbatical for every five years of service
- Free One Medical memberships for yourself, your friends and family
- Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
- UpToDate Subscription - An evidence-based clinical research tool
- Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
- Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
- Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Ready to apply?
Apply to One Medical
Phlebotomist/Front Desk
Share this job
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you’ll likely work on:
- Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
- Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
- Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
- Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
- Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
- All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
- Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
- Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
- Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you’ll need:
- At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
- Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
- Strong written and verbal communication skills in English, bilingual applicants encouraged to apply
- A High School Diploma or equivalent
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
- A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
Competitive salary: starts at $19 per hour based on a full time schedule
This is a full time role (40 hours/week) with 8 hour shifts, Monday - Friday, generally taking place between 7am-7pm based in office in Fort Lauderdale, FL
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
- Paid sabbatical for every five years of service
- Free One Medical memberships for yourself, your friends and family
- Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
- UpToDate Subscription - An evidence-based clinical research tool
- Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
- Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
- Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Ready to apply?
Apply to One Medical
Technical Account Manager
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Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Position Summary
As a Technical Account Manager at Kaseya, you will be an integral part of our customer success team, responsible for providing technical expertise, support, and guidance to our clients. By understanding our customers' unique business needs and challenges, you will help them maximize the value of our IT security solutions and ensure smooth implementation and adoption. Your dedication to customer satisfaction and technical prowess will be vital in building long-lasting relationships and driving our clients' success
Key Responsibilities
- Build expertise in Kaseya software modules and conduct in depth Technical Account Reviews to highlight usage opportunity and identify any obstacles
- Own the identification and resolution of obstacles for customers using and obtaining value from our solutions.
- Engage with all departments (i.e., Product, tech, Ops) to ensure closure.
- Ensure that a customer has a plan to use available and relevant features (including integrations our IT Complete platform)
- Position and sell professional services and training to customers to ensure they remain engaged, and their techs can best use our products
- Create opportunity and interest for additional modules for Account Managers to drive to closure
- Share new product features and enhancements, deliver best practice adherence guidelines, and provide knowledge transfer as appropriate
- Continually keep abreast of modern technologies via assigned training, ongoing hands-on learning, and ad-hoc additional skill enhancement programs
- Understands business needs for implementing an IT Management Solution in MSP, Enterprise, and mid-size businesses
- Experienced in providing pre-sale solution design (including functional and technical aspects)
- Experienced in providing solution demos and high volume of customized client demos
- Leadership role in driving solution enhancements and presenting product roadmaps
Required Qualifications
- 2-4 years’ experience in a customer facing technical account role
- Experience in technical accounts reviews with customers for SaaS/Tech solutions
- Strong presentation and communication skills
- Demonstrated ability to identify opportunities and leverage appropriately
- Demonstrated ability to identify opportunities and leverage appropriately
- Demonstrated knowledge of network and desktop management solutions
- Demonstrated personal commitment and interest in continued professional development
- Well spoken & understanding of Business-Level English
Preferred Qualifications
- Knowledge of other Remote Management Monitoring (RMM) Systems or Professional Services Automation (Helpdesk, CRM, etc.), Documentation, Backup or Security Solutions.
- Technical Account Management/Customer Success experience managing issues to resolution for key account
- Knowledge of Managing Server and Workstations (Microsoft Systems Administrator)
- Strong understanding of networking technology (CCNA, Network+)
- Sales experience is a plus
- College or technical degree preferred
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers
Brand Partnerships / Account Management Intern
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About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a detail-oriented and design-forward Brand Partnerships / Account Management Intern to support our Partnerships team during Summer 2026. This role will help strengthen how we communicate partnership value and performance by supporting sales enablement materials, reporting, and outreach operations.
This is an ideal role for someone who enjoys blending structure, storytelling, and design—especially in a premium hospitality environment where presentation quality matters.
Key Responsibilities
Sales Enablement & Partnership Materials
- Build and refine sales decks in Figma, ensuring high-quality layouts, clean storytelling, and brand consistency
- Support creation of Partnership stats recaps to share with partners and internal stakeholders
Outreach & Execution Support
- Provide outreach support when needed, including organizing lists, preparing materials, and supporting follow-ups
Cross-Functional Collaboration
- Collaborate with Design (for deck polish and Figma workflows)
- Support data requests as needed to strengthen partner reporting
The Winning Recipe
- Currently pursuing a Bachelor’s degree in Business, Marketing, Communications, Graphic Design/Visual Communication, Hospitality Management, or a related field (rising junior/senior preferred)
- Strong Figma proficiency, with the ability to build and refine decks that are clean, premium, and executive-ready
- Strong Excel or Google Sheets skills, with comfort organizing and packaging performance stats
- Exceptional attention to detail, formatting, and presentation quality
- Reliable project management instincts: ability to prioritize, meet deadlines, and iterate quickly on feedback
- Strong written and verbal communication skills
- Interest in partnerships, account management, and relationship-driven business models
Nice to Have
- Experience building sales or partnership decks (internships, school orgs, freelance, or personal projects)
- Familiarity with partnership reporting, brand collaborations, or creator ecosystems
- Ability to translate metrics into clear narrative takeaways
- Passion for hospitality and premium brand storytelling
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Octave
Octave is a modern mental health practice that offers both in-person and virtual therapy. We focus on making high-quality care more accessible and affordable by partnering with insurance providers. Our goal is to support clients and clinicians with a system built on equity, effectiveness, and sustainability.
About the Role
Octave is seeking to partner with existing group practices in Florida (Miami, Tampa, and Orlando areas) that want to provide excellent mental health care, both in-person and virtually. As an Octave partner, your team will join a supportive community of clinicians focused on client-centered, evidence-based therapy.
At Octave, we take care of all backend operations so your clinicians can focus on providing care. Our team manages credentialing, billing, marketing, technology support, and client referrals. This allows your clinicians to focus primarily on seeing the clients we connect them with and completing session documentation, removing the administrative burden from your group practice.
Your providers will support adult clients managing stress, anxiety, depression, and related concerns. We emphasize evidence based practices such as CBT and DBT with a strong commitment to culturally responsive care.
What You’ll Do
- Provide therapy to adults dealing with stress, anxiety, depression, and other concerns.
- Use short-term, evidence-based approaches like CBT or DBT.
- Offer culturally responsive care.
- See clients virtually and/or in person (you must have your own office space to hold in-person sessions).
Qualifications for Group Practices
- Must have at least 3 or more fully licensed clinicians who would be joining Octave.
- Required to have your own office space and are willing to provide in-person services (located within the markets we're currently hiring for).
- All clinicians must be fully licensed (no associate or intern level providers).
- Licensed in Florida (LMFT, LPC, LCSW, or PsyD)
- Must be licensed and in good standing with your governing licensing board.
- At least 1 year of post-license experience (2+ preferred).
- Training in therapies such as CBT, DBT, trauma-focused treatments, or similar.
- Certain payor relationships may exclude you from employment.
- Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.
Octave's Company Values:
The below values drive our day-to-day operations.
- We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
- People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
- No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
- Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
- Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
- Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
- There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet.
- Must be able to observe and communicate information on a laptop.
- Move up to 10 pounds on occasion.
- Must be eligible to work in the United States without sponsorship now or in the future.
- Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States.
System Requirements
Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:
- Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
- Computers kept up with the most recent security updates
- An unmanaged device (a device not provided to you by another company/organization)
Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device.
Compensation
Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.
The hourly compensation range for this role is listed below dependent on licensure:
In-Person Rates:
$63-$133/hour for master's level license.
$73-$143/hour for doctoral-level license.
Virtual Rates:
$60-$130/hour for master's level license.
$70-$140/hour for doctoral-level license.
How We Use Technology in Hiring:
As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Application Instructions:
Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.
Ready to apply?
Apply to Octave
Senior Software Engineer, Core Experiences - Miami, FL, USA
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Mission
Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.
What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.
Overview
We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.
What You’ll Do
- Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
- Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
- Ship cloud functions, lightweight backend services, and jobs using Kotlin
An Ideal Candidate Should Have
- Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
- Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
- Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
- Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
- Preferred Tech Stack:
- Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform)
- Prior experience with GCP is a plus
What We Offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.
The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Security Officer
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Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Responsibilities of Security Officers include, but are not limited to:
- Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
- Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
- Control access for tenants, visitors or vendors as required
- Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
- Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
- Other duties as assigned
Required Qualifications of Security Officers:
- Must be at least 18 years of age.
- Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or Security Experience .
- Must be comfortable around dogs, cats, and other pets/animals
- High School diploma or general education degree (GED)
- Able to acquire and maintain a valid Florida D or G License, including state accredited training requirements
- Able to pass pre-employment drug screen and criminal background check.
- Able to read, write, speak, and understand English
- Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Preferred Qualifications of Security Officers:
• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required
Pay and Benefits of Security Officers:
• Positions starting at $20.00 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training
EOE/M/F/D/V
#HP
Ready to apply?
Apply to Titan Security Group
Lead Product Manager, Reporting and Platform
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MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the Product talent to match.
We are seeking a Lead Product Manager to oversee the Platform and Reporting capabilities in our Core division. This division contains the bulk of MaintainX features that our customers use everyday, including work orders, parts inventories, and other frontline workflows and analytics. We are looking for someone with deep experience as a Platform PM serving customers with complex data products and experience evolving these capabilities into a differentiator in the Enterprise segment. As MaintainX moves upmarket, our products need to broaden their scope from serving front-line executors and line managers to serving a more diverse and senior set of stakeholders within the Enterprise — if this excites you, we want to speak to you!
What you'll do:
- Own our Platform capabilities by acting as a product bridge between Core, Infrastructure, and Data Engineering teams. You’ll defining the data contracts, data models, and platform capabilities that power your reporting and analytics products
- Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX
- Spearhead our ROI initiative to make plain the operational benefits of partnering with MaintainX within the product surface
- Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales team’s ability to close Fortune 5000 companies.
- Work closely with the sales team to directly help close large deals by crisply articulating how our reporting and analytics capabilities meet the needs of other senior operational stakeholders
- Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders.
- Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics
About you:
- 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers
- Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers
- Comfortable navigating cross-team data dependencies — able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes
- Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers
- Track record of expanding a product's audience — from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions
- Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution
- Able to inspire and rally a team around a clear vision, strategy, and roadmap — and connect day-to-day work to specific KPIs and business goals
- Strong relationship-builder who can work credibly across all levels, from ICs to executives
- Strong pattern recognition — knows how to apply proven solutions to new contexts without over-engineering
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
Senior Applied Machine Learning Developer, Asset Intelligence
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MaintainX is the world’s leading mobile-first Asset and Work Intelligence platform for industrial and frontline environments. We’re a modern, IoT-enabled, cloud-based solution that powers maintenance, safety, and operations on physical equipment and facilities.
We help 12,000+ organizations—including Duracell, Univar Solutions, Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell—achieve operational excellence and reliability at scale.
Following our $150 million Series D led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, MaintainX has raised a total of $254 million, valuing the company at $2.5 billion.
As we enter our next phase of growth, we’re investing deeply in AI/ML, LLMs, and Industrial IoT to transform how frontline teams operate—predicting failures before they happen, automating workflows, and embedding intelligence into every asset and procedure.
The Role
We are seeking a highly skilled and motivated Senior Applied Machine Learning Developer to guide the technical direction and architecture of our Predictive Maintenance and Asset Intelligence initiatives.
You’ll combine deep ML expertise with strong software development and leadership skills—mentoring developers, scaling systems, and driving the roadmap for AI-enabled maintenance intelligence across thousands of industrial sites.
This role sits at the intersection of ML architecture, IoT data systems, and product impact, shaping the foundation for MaintainX’s predictive and generative AI strategy.
What you’ll do:
- Lead technical direction for predictive maintenance, anomaly detection, and LLM-powered intelligence across MaintainX products.
- Architect end-to-end ML systems—from data ingestion and feature development to model training, deployment, and monitoring.
- Mentor a growing team of ML and data developers, instilling best practices for experimentation, evaluation, and model lifecycle management.
- Partner with product and software development leaders to align AI roadmap with customer needs and business goals.
- Design reliable data and feedback loops that connect customer telemetry and operator feedback to model retraining.
- Drive performance optimization through techniques like quantization, distillation, and scalable inference serving.
- Work with LLM frameworks (LangChain, LlamaIndex, Hugging Face) to build reasoning systems and agentic workflows for asset and work intelligence.
- Ensure ML infrastructure meets production standards for latency, reliability, explainability, and security.
About you:
- 7+ years of experience in Machine Learning, Data Science, or Applied AI.
- Expertise in Python, and strong familiarity with PyTorch, TensorFlow, and cloud ML stacks (AWS, Databricks, or similar).
- Proven experience deploying production ML systems—not just prototypes—at scale.
- Strong background in LLMs, time-series modeling, and anomaly detection for real-world data.
- Demonstrated ability to lead architectural decisions, mentor developers, and collaborate across product, data, and platform teams.
- Knowledge of MLOps tooling (Docker, Kubernetes, Weights & Biases, MLflow, SageMaker).
- Advanced degree (MS/PhD) in Computer Science, Machine Learning, or related field preferred.
Bonus skills:
- Experience with OCR for extracting structured data from documents.
- Background in time-series modeling for predictive maintenance and anomaly detection.
- Familiarity with Industrial IoT systems (sensors, telemetry, edge computing).
- Experience applying reinforcement learning or agentic architectures for decision-making and control systems.
- Contributions to open-source ML frameworks or research in reliability, explainability, or digital twins.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A high impact Culture:
- You’ll work with Smart, Humble Optimists across the globe.
- Meritocratic environment where ideas and outcomes are publicly celebrated.
About us:
We exist to make the lives of frontline and maintenance teams easier by building software that meets their real-world needs. Our product transforms how 80% of the global workforce—those who don’t sit behind a desk—manage their operations, assets, and teams.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
The Senior Integration Developer plays a critical role in our post-sales team by collaborating closely with Integration Consultants to architect, design, develop, lead and implement customized integration solutions that address our clients' integration needs. This position requires a deep understanding of integration technologies (iPaaS solutions), ERP and manufacturing software, excellent teamwork, and technical expertise to ensure the successful delivery of integration projects.
What you’ll do:
- Work in partnership with Integration Consultants to understand client integration requirements and business processes.
- Collaboratively design, develop, and implement integration solutions that align with client objectives.
- Provide technical guidance and support to Integration Consultants, Integration Developers and clients.
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs.
- Design and develop customized integration solutions to complex third-party platforms, leveraging a combination of integration techniques.
- Work with the MaintainX Engineering and Product Team to help prioritize customer integration requirements and build relevant API endpoints.
- Ensure the reliability, security, and performance of integration solutions through rigorous testing and quality assurance.
- Guide clients and their IT Team through on-premise and cloud-based software integrations.
- Create and maintain detailed technical documentation, including technical specifications, code documentation, and progress reports.
- Communicate project status and technical details to both internal teams and clients.
- Assist in debugging and troubleshooting technical issues that may arise during the integration process.
- Provide ongoing technical support to clients, ensuring their integration projects run smoothly.
- Work in close coordination with cross-functional teams, including Integration Consultants, project management, and other relevant stakeholders, to ensure seamless project delivery.
- Participate in project planning, scoping, and timeline management.
About you:
- 4+ years experience in software development. This may include, but is not limited to, prior roles in solutions architecture, software engineering, or software development.
- Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or related field.
- An ability to understand how to organize and consolidate customers’ data in various formats and from various source applications.
- Proficiency in programming languages (JavaScript), APIs, middleware platforms, and data transformation.
- Knowledge of Tech Stack components: JavaScript / TypeScript / NodeJS / React / ReactNative / GraphQL and MySQL.
- Strong knowledge and experience with ERP platforms such as SAP, Oracle, Microsoft, JD Edwards, Sage,and other 3rd party platforms.
- Proven experience with Integration tools such as Workato, Boomi, Tray.io, and/or Zapier.
- Strong background in API development and management.
- Experience supporting integrations with cloud and on-premise systems.
- Knowledge of network architecture and security principles.
- Ability to translate business requirements into technical solutions.
- Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.
- Strong problem-solving and debugging skills.
- Critical thinking mindset and scrappy enough to think on your feet for customers.
- Excellent written and verbal communication skills.
- Ability to adapt to evolving project requirements and effectively work in a team.
- You have demonstrated experience in a fast-paced environment
Bonus if you have:
- Experience in the manufacturing industry.
- Knowledge of IoT Sensors, Historians, SCADA, PLCs, and Industry 4.0 Technologies.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
- We believe in meritocracy, where ideas and effort are publicly celebrated
Ready to apply?
Apply to MaintainX
Bilingual Front Desk Receptionist - Miami Gardens
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WHO WE ARE
NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.
NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.
- Check patients in and out.
- Use various computer applications (ie. Microsoft Office Suite)
- Update and file patient medical records.
- Insurance verification and obtain consent forms.
- Return patients' phone calls daily and timely.
- Processing patient referrals.
- Answer and route phone calls accurately and greet patients.
- Follows all organizational policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords.
- Optimizing provider schedules and patient satisfaction with efficient scheduling.
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
- Other duties and responsibilities as assigned.
- Travel to clinics within the region as needed for business operation or staffing coverage requirements.
- High school or GED equivalent
- Minimum of 1-year experience as a receptionist
- Bilingual (English and Spanish)
- Excellent customer service skills
- Computer literacy
- Respect for patient confidentiality.
- Compassionate and approachable
- Responsible and trustworthy
- Exceptional organizational skills to ensure that exceptional patient care is provided.
- Excellent written and verbal communication skills
Ready to apply?
Apply to Centrum Health
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a highly organized, service-minded Client Success Intern to support our Client Success Managers during Summer 2026. This role will play an important part in delivering a premium, proactive client experience—from onboarding through ongoing engagement and retention.
This is an ideal opportunity for someone who is energized by the intersection of hospitality, client experience, and operational excellence. You enjoy building clean systems, maintaining clear communication, and following through with precision. You’ll gain exposure to how high-performing Client Success teams operate inside a fast-moving, high-touch environment, and contribute directly to the workflows that keep clients engaged.
What You’ll Do
Clients Success Support & Relationship Management
- Collaborating with Managers in account management and member facing content and inventory
- Support onboarding preparation and follow-through (materials, timelines, tracking, next steps)
- Assist with client communications including scheduling, reminders, and recap documentation
- Help maintain clean internal notes and account context to ensure continuity across stakeholders
Client Health & Retention Support
- Monitor client activity and help flag risk signals (low engagement, delayed responses, unresolved issues)
- Support retention workflows by tracking open items, owners, and next steps
- Help organize client feedback and recurring themes to inform internal prioritization
Operational Excellence & Process Improvement
- Maintain and update trackers for account status, action items, and client requests
- Support creation of lightweight playbooks and templates (onboarding checklists, follow-up scripts, QBR prep)
- Improve internal organization by proactively cleaning up workflows, documentation, and handoffs
Cross-Functional Coordination
- Coordinate with internal teams (Product, Support, Ops, Partnerships) to route issues and ensure resolution
- Assist in packaging client updates for internal stakeholders to keep execution aligned
- Help document client pain points and feature requests in a structured, actionable way
The Winning Recipe
- Currently pursuing a degree in Business, Hospitality Management, Communications, Operations, Psychology, Marketing, or a related field (rising junior/senior or masters preferred)
- Strong interest in Client Success, Account Management, Client Services, Operations, or relationship-driven business models
- Highly organized and detail-oriented, with a strong ability to manage follow-ups and keep workstreams moving
- Clear, polished written communication skills and strong professional judgment
- Comfort working across multiple stakeholders in a fast-paced environment
- Strong Google Workspace skills (Docs, Sheets, Slides) with confidence maintaining trackers and summarizing insights
- Service-oriented mindset with premium hospitality standards: proactive, calm under pressure, and solutions-driven
- Self-starter energy with a high bar for execution quality and reliability
Nice to Have
- Experience in client-facing roles (hospitality, events, concierge, retail, community, support, or client service)
- Familiarity with CRM or Customer Success tools (Salesforce, HubSpot, Zendesk, Intercom, Notion, Airtable, etc.)
- Strong documentation instincts and comfort creating repeatable templates and workflows
- Analytical mindset with interest in client engagement signals and retention metrics
- Passion for hospitality, dining culture, and premium consumer experiences
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
About Us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a Software Engineering Intern to contribute to initiatives across our core product platform and exploratory R&D efforts. In this role, you’ll work alongside Product and Design to help build, test, and iterate on features that support both member and partner experiences.
You’ll gain hands-on experience developing production systems, building prototypes, and collaborating within a fast-moving, high-growth environment. This is an ideal opportunity for someone eager to sharpen their technical skills while seeing firsthand how strong engineering execution powers product innovation and a premium user experience.
What You’ll Do
Software Development & Engineering Fundamentals
- Contribute to development tasks across Dorsia’s software stack
- Assist with implementation, testing, and maintenance of application features
- Participate in code reviews and engineering discussions
- Learn and apply best practices in software development
Product, Design & R&D Collaboration
- Collaborate with Product and Design partners on feature development or exploratory work
- Support prototyping, experimentation, and early-stage technical testing
- Contribute to technical documentation and exploratory analysis
The Winning Recipe
- Pursuing a Bachelor’s degree in Computer Science, Software Engineering, or related field (must have completed junior-level CS coursework)
- Foundational knowledge of software engineering principles
- Experience with at least one programming language (e.g., JavaScript, Python, Java)
- Experience using modern AI-assisted software development tools (e.g., Claude Code, OpenAI Codex, Cursor, GitHub Copilot, or similar)
- Strong problem-solving skills and technical curiosity
- Comfort working collaboratively across Engineering, Product, and Design
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
Ready to apply?
Apply to Dorsia
FSR Analyst
Minimum Secret Clearance Required
Locations:
- Miami FL,
- Bragg NC,
- Vandenberg CA,
- CO Springs CO,
- Hawaii,
- Las Vegas NV,
- Newport News VA,
- San Diego CA,
- Camp Lejune NC,
- Washington DC,
- Shreveport LA
- Jacksonville FL,
- Tucson, AZ
- Fort Walton Beach, FL
- San Francisco, CA
- Juneau, Alaska
PVM, Inc. is looking for a skilled and experienced Field Service Representative (FSR) Analyst to join our team. In this role, you will partner with implementation teams to design, develop, and deploy advanced technical solutions that address our customers' most complex challenges. As an FSR Analyst, you will work directly with analysts to train and mentor users, troubleshoot technical issues, and create innovative use cases. Whether supporting users on-site worldwide or collaborating with colleagues in our offices, you will be instrumental in driving success and delivering meaningful results.
Responsibilities
- Deliver one-on-one desk-side training to analysts.
- Conduct classroom training sessions for analysts and operators.
- Support the Help Desk by addressing user inquiries and collaborating with the engineering team to resolve technical issues.
- Provide the engineering team with user feedback to enhance the product.
Requirements
- Minimum of Secret Clearance
- Experience fusing intelligence capabilities in support of operations.
- Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry is a plus.
- Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner.
- Ability to travel domestically and internationally 25% of the time.
- Ability to work independently and as part of a team.
- Strong knowledge of Excel.
- Military/Special Operation/Law Enforcement experience is a plus.
Tools
- Technical background with working knowledge of HTML, Ruby, Python and/or Java, as well hardware, networks, and server administration.
- Technical background with working knowledge of Python, Java and/or JavaScript/Typescript.
- Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry a plus.
- Strong knowledge of Excel
Skills
- Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
- Ability to travel domestically 25% of the time if needed
- Ability to work independently and as part of a team.
Why PVM?
At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth.
PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal, and are focused on taking on our clients’ missions as our own to make a difference in the communities we serve.
PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.
Ready to apply?
Apply to PVM, Inc.