Position Summary 

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, remotely in the United States region, or our European office in Dublin.

Responsibilities

• Contribute to developing and maintaining a scalable and secure runtime environment on top of Kubernetes that supports product needs across MongoDB
• Provide internal support for our Kubernetes ecosystem, partnering with engineering teams to help them solve domain-specific problems
• Participate in a 24/7 on-call rotation to resolve critical issues
• Prioritize blameless post-mortems and dedicate engineering time to systemic fixes, ensuring you aren’t paged for the same issue twice

You may be a good fit if you

• Have 6+ years of experience in software development and operating distributed systems
• Are proficient in Go, Python, or a similar language, with a strong commitment to code quality and testing practices (writing unit, integration, and E2E tests)
• Have deep experience using and extending containerization technologies, preferably Kubernetes
• Have a solid understanding of Linux operating system internals and networking concepts (e.g., filesystems, TCP/IP, DNS, TLS)
• Possess a customer focused mindset, treating internal developers as your primary users
• Have strong operational ownership, including a track record of debugging complex production issues and driving them to resolution
• Prefer automation over manual processes ("allergic to ops work")
• We are a small team of software engineers with a strong bias toward building software solutions to eliminate toil

Strong candidates may also have experience with

• Designing and implementing secure, multi-tenant runtime environments from first principles
• Proficiency with Kubernetes ecosystem tools such as Helm, Kustomize, Gatekeeper, Kyverno, and CRDs/Operators, CRI, CSI
• Expertise in cloud infrastructure platforms, including AWS, GCP, or Azure
• Proficiency in provisioning infrastructure using tools like Terraform, Crossplane, and AWS Controllers for Kubernetes (ACK)
• Advanced Linux systems internals and networking concepts specifically relevant to containers, such as namespaces and cgroups

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426182

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, or remotely in the United States region.

Responsibilities

• Manage a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
• Help develop a clear technical vision and comprehensive roadmap for our runtime environment, balancing long-term strategic infrastructure goals with immediate engineering needs
• Contribute through light hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
• Act as the primary liaison for the Fleet Management team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations

You may be a good fit if you:

• Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
• Possess a customer-focused mindset, treating internal developers as your primary users
• Value efficiency in processes and operations, and have a track record of optimizing team workflows
• Prefer automation over manual processes ("allergic to ops work"), fostering a culture of building software solutions to eliminate toil
• Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
• Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps
• Have a high level of empathy, responsibility, ownership, and accountability
• Excellent verbal and written technical communication skills

Strong candidates may also have experience with:

• Leading major architectural shifts, such as migrating teams from traditional IaC to Operator-driven lifecycle management
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426152

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

This role can be based out of our Boston, New York City, Raleigh, Miami, Pittsburgh or remotely in the United States while physically based in an Eastern or Central time zone location. 

The ideal candidate should

• Have 6+ years of experience working on software development and operating distributed systems
• Proficiency in Python, Go, or a similar language
• Have operated or supported stateful storage or database systems at scale, and are comfortable with durability, consistency, and recovery trade-offs.
• Possess a customer-focused mindset
• Value efficiency in processes and operations
• Prefer automation over manual processes. We are a small team of software engineers with a strong bias towards software solutions to avoid toil
• Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market
• Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure
• Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing)

Responsibilities 

• Work on our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability, and performance
• Participate in a 24/7 on-call rotation to resolve issues involving the storage infrastructure
• Become an expert in infrastructure performance, helping us optimize from the application level all the way to the kernel

Strong candidates may also have experience with:

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273396252

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273402887

The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self-service portal and billing system while providing hands-on cloud support to customers. This role combines Odoo platform administration, direct customer engagement, and cloud resource troubleshooting to ensure customer satisfaction and minimize escalations to the backend engineering team. The ideal candidate has experience administering Odoo systems and a strong understanding of cloud environments to serve as the first point of resolution for incoming customer tickets.

Key Responsibilities

• Administer and maintain the Odoo-based self-service portal and billing system, including account configuration, subscription management, billing adjustments, and system performance monitoring.
• Manage Odoo workflows such as invoicing, subscription lifecycle, customer onboarding, and access provisioning; identify opportunities to automate repetitive tasks.
• Perform system updates and coordinate with development teams on module enhancements and customizations.
• Respond to and resolve customer support tickets related to cloud resources, billing, and portal access, minimizing escalations.
• Provision and troubleshoot cloud resources, including virtual machines, storage, and clusters; assist customers with configuration, connectivity, and performance issues.
• Document recurring issues and create structured support content for knowledge base publication.
• Gather customer feedback and usage trends to identify improvements in portal functionality, billing workflows, and cloud services.
• Collaborate with backend engineering on escalations, providing detailed diagnostics and reproduction steps.

Requirements

• Experience administering Odoo ERP, including billing, subscriptions, CRM, and customer portal modules.
• Ability to configure workflows, customize views, and manage user access within Odoo.
• Strong understanding of cloud computing concepts, including virtual machines, storage, and clustering, across platforms such as AWS, GCP, Azure, or similar.
• Strong troubleshooting skills with the ability to resolve technical issues independently.
• Excellent communication and customer support skills.
• Experience documenting technical issues and creating knowledge base content.
• Familiarity with ticketing systems and CRM tools for issue tracking and escalation management.
• Ability to collaborate effectively with cross-functional technical teams.
• Willingness to stay current with Odoo updates and cloud technologies.

Preferred

• Odoo certification or equivalent hands-on expertise in customization and administration.
• Experience provisioning and managing cloud infrastructure, including virtual machines, storage, or Kubernetes clusters.
• Experience writing customer-facing technical documentation.
• Familiarity with Linux administration, networking fundamentals, and command-line troubleshooting.
• Experience with Python or XML customization within the Odoo framework.
• Background in cloud hosting or managed services environments.
• Understanding of API integrations, webhooks, or payment gateway configurations within Odoo or similar platforms.

Annual Compensation Range: 

$65,000 - $85,000 CAD base + benefits + equity (If based in Canada)

$78,000 - $95,000 USD base + benefits + equity (If based in the United States)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

As the Finance Manager supporting the Global Technology and Product Organization, you will be part of an innovative, collaborative, and transparent team. You will work in close partnership with Technology Leadership to build out financial plans that maximize the impact of our technology investments. A primary focus of this role will be managing the execution of our cloud and data center hosting strategy, including forecasting, variance analysis, and reporting to senior leadership.

Together, we will drive outstanding financial results by enabling and accelerating Anaplan’s strategic execution. You’ll be an active contributor to cross-functional teams and will have the unique opportunity to partner with the technology team that develops and innovates on the financial tools you use daily.

Your Impact

Cloud & Data Center Financial Management

• Manage and forecast our multi-cloud (e.g., AWS, GCP, Azure) and data center hosting costs.
• Perform detailed month-over-month variance analysis of hosting expenses and report on key operational and financial metrics.
• Prepare and present budget vs. actuals reporting for business partners and executive leadership, providing clear insights into spending drivers and trends.
• Partner with FinOps and Engineering teams to identify and execute cost optimization opportunities.
• Business and Finance Partnership:
• Provide leadership to the business and other Finance teams with respect to financial management, resource prioritization, and allocation.
• Ensure technology investments align with key priorities and recommend opportunities to re-allocate and re-deploy resources.
• Drive analytical and conceptual thinking with these partners that extends beyond the numbers into strategy.

Long-Range Planning

• Partner with other finance teams to conduct Return on Investment (ROI) analysis on new initiatives and contribute to long-range financial planning.
• Clearly communicate required deliverables and facilitate timely reviews with leaders.

Process Improvement

• Continually seek opportunities to improve and scale forecasting, reporting, and financial analysis utilizing Anaplan.

Decision Support

• Apply strategic thinking to maximize Engineering investments. Proactively recommend opportunities to re-allocate and re-deploy resources.
• Clearly communicate recommendations and scenario analyses to finance and business leaders.

Financial Analysis

• Take a macro-level view when analyzing results to understand performance against plan/forecast.
• Monitor trends and key levers, such as headcount and vendor investment, against planning assumptions.
• Actively communicate across multiple stakeholders to ensure a successful end-to-end understanding of portfolios, processes, and planning. 

Your Qualifications

• Experience in FP&A, accounting, management consulting, investment banking, or similar roles.
• Advanced proficiency in Microsoft Excel to analyze complex business scenarios by building and improving financial models.
• Experience with Anaplan or similar financial tools.
• Experience with SaaS/Cloud Computing business models and financial concepts (e.g., FinOps, cloud cost management) is strongly preferred.
• Highly motivated self-starter with the ability to work independently in a fast-paced environment, manage several priorities simultaneously, and challenge the status quo.
• Strong written and oral communication skills with experience presenting to business partners with confidence, conviction, and credibility.
• MBA is a plus.

ABOUT THE ROLE 

This role sits within Anaplan's IT Customer Experience organization and is focused on transforming how Anaplan employees work. You will design, build, and scale AI tools, agents, and capabilities that drive productivity, smarter decision-making, and operational efficiency across our global workforce. 

Anaplan is building its Enterprise AI Center of Excellence (COE) — a one-stop shop for all internal AI at Anaplan — and is looking for an AI Principal Architect to lead it from a technical standpoint. This is a senior, newly created role at the intersection of hands-on enterprise AI engineering, internal system architecture, technical leadership, and workforce enablement. 

The AI Principal Architect will own the technical vision for Anaplan's internal AI — designing the reference architecture for LLMs, agentic AI, and Gemini Enterprise; setting engineering standards; evaluating emerging platforms; and ensuring every employee-facing initiative is built with rigor, scalability, and responsible design. 

This role carries a hybrid profile: deep individual technical contribution combined with team leadership influence. You will mentor engineers, guide architectural decisions, serve as the primary technical escalation point, and contribute a forward-looking perspective to the 2–3 year AI technology roadmap — without necessarily holding formal management authority over all contributors. 

You will report directly to the Director, IT Customer Experience, who co-leads the Enterprise AI COE alongside the Financial Flexibility Lead and a GTM Champion as a 3-in-a-box. You will collaborate closely with Technical/Engineering teams (dotted-line, for agent development and delivery) and the Transformation & Financial Flexibility team (to identify AI-driven cost-saving opportunities). 

KEY RESPONSIBILITIES 

Reference Architecture & Enterprise AI Engineering 

• Own and publish the reference architecture for Anaplan's internal AI — covering LLMs, agentic AI frameworks, Gemini Enterprise integrations, and data pipelines. 

• Architect end-to-end internal enterprise AI solutions designed for the scale, security, and reliability requirements of a global workforce. 

• Set and enforce AI engineering standards, coding practices, code review processes, and technical guardrails across all internal AI projects. 

• Lead hands-on technical design reviews and guide implementation decisions from intake through production deployment. 

• Evaluate, select, and onboard new enterprise AI platforms and tools — providing technical recommendations grounded in internal workforce needs. 

• Design the LLM abstraction layer and multi-model strategy to optimize cost, performance, and flexibility. 

• Own technical debt management, system observability, and scalability planning for Anaplan's internal AI systems. 

AI Platform Governance & Enablement 

• Define and maintain technical evaluation criteria for the AI intake process — assessing feasibility, build complexity, security risk, and integration requirements for employee-facing tools. 

• Ensure all internal AI initiatives pass engineering, security, compliance, and responsible AI review before development begins. 

• Maintain enterprise AI technical policies, engineering standards, and responsible AI guardrails in partnership with Security and Compliance. 

• Translate approved internal use cases into clear technical specifications and hand off to engineering teams with full architectural context. 

• Define enterprise AI data layer and integration architecture across core systems (Salesforce, ServiceNow, Gainsight, Workday). 

• Integrate with ServiceNow AI Control Tower to track all AI use cases, agents, and realized business value. 

• Implement human-in-the-loop, explainability, and auditability frameworks for all decision-impacting AI systems. 

• Partner with Finance to define and measure AI-driven ROI, ensuring alignment with enterprise value targets. 

• Establish full lifecycle management for AI agents, including monitoring, feedback loops, and continuous improvement. 

Technical Team Leadership 

• Provide technical direction, coaching, and mentorship to engineers across the AI Governance & Enablement and AI Operations & Insights teams. 

• Serve as the primary technical escalation point for complex internal AI delivery challenges and architecture decisions. 

• Partner with Technical/Engineering teams (dotted-line) on agent architecture, build quality, and delivery timelines. 

• Help define the technical bar for AI team hiring and contribute to onboarding and skills development programs. 

• Foster a culture of engineering rigor, experimentation, and continuous improvement across the internal AI function. 

AI Operations & Workforce Adoption 

• Oversee the technical deployment and operationalization of AI agents and solutions, ensuring production readiness and stability for Anaplan employees. 

• Drive Gemini Enterprise adoption and lead AI Friday sessions with genuine technical depth. 

• Build and maintain engineering dashboards tracking internal AI system performance, adoption rates, and ROI metrics. 

• Translate engineering decisions into executive-ready business value narratives for the Director, CIO, and Finance audiences. 

Innovation, R&D & Emerging Technology 

• Research and prototype emerging AI/ML techniques, large language models, agent frameworks, and enterprise tooling to identify internal productivity and cost-saving opportunities. 

• Design and lead proof-of-concept pilots that validate novel internal use cases before committing to full engineering investment. 

• Build and maintain the AI innovation pipeline — a living backlog of high-potential experiments. 

• Contribute the technical perspective on where internal AI capabilities should be invested over the next 2–3 years, collaborating with the Director on the roadmap. 

Cross-Functional Technical Partnership 

• Work hand in hand with the Transformation & Financial Flexibility team to identify and technically validate AI-driven cost-saving opportunities in Anaplan's internal operations. 

• Act as technical advisor and AI subject matter expert to business units identifying internal AI use cases. 

• Support the 3-in-a-box COE co-leadership (IT, Finance, GTM) with technical analysis, architecture reviews, and feasibility assessments. 

• Build trusted technical relationships across Engineering, Security, Compliance, Legal, and HR. 

REQUIRED QUALIFICATIONS 

• 7+ years of software or AI/ML engineering experience, with at least 3 years in a technical lead, staff engineer, or principal-level role — ideally with exposure to enterprise IT or internal tooling environments. 

• Deep hands-on expertise across the AI/ML stack: LLMs, retrieval-augmented generation (RAG), agent frameworks, or MLOps pipelines — with experience in enterprise or workforce deployment contexts. 

• Proven experience architecting and deploying enterprise-scale internal AI systems from design through production, including reliability, observability, and performance engineering. 

• Proficiency in Python and enterprise cloud AI platforms (GCP Vertex AI, Azure AI, or AWS SageMaker) and AI orchestration tooling. 

• Hands-on experience with Google Workspace AI and Gemini Enterprise, or equivalent enterprise AI platforms (e.g., Microsoft Copilot, OpenAI Enterprise). 

• Demonstrated ability to provide technical leadership, mentorship, and architectural guidance to engineering teams without formal management authority. 

• Ability to manage competing priorities, dependencies, and delivery timelines across multiple workstreams. 

• Strong business acumen and communication skills — able to translate complex enterprise AI/ML concepts into business value narratives for C-level audiences. 

• Experience in enterprise SaaS environments with complex stakeholder landscapes, security requirements, and compliance obligations. 

PREFERRED QUALIFICATIONS 

• Experience with AI governance frameworks, responsible AI principles, or enterprise AI policy and risk management for internal deployments. 

• Familiarity with ServiceNow or similar ITSM platforms and integration patterns. 

• Background in enterprise change management, internal AI enablement, or large-scale digital transformation programs. 

• Experience working with cross-functional finance or business transformation teams on AI-driven cost optimization. 

• Prior experience in an internal IT or enterprise technology function at a high-growth SaaS company. 
• Enterprise technology function at a high-growth SaaS company. 

ABOUT ROCKET MONEY 🔮

Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM 🤝

Data Platform Engineers at Rocket Money further our mission by building and maintaining the infrastructure that enables our company to understand our users and products through reliable, scalable data systems. We build the foundational platform that ingests, processes, and serves data—enabling our Data Analytics, Machine Learning, and Software Engineering teams to build data products efficiently. We work closely with engineering teams to ensure data is captured correctly at the source, design resilient pipelines, and create self-service capabilities that empower stakeholders.

The Data Platform team is in an exciting phase of growth and formalization. While we have established tools and processes in place (dbt, BigQuery, Terraform), we're actively building the comprehensive standards, practices, and systems that will scale with Rocket Money as it grows. We're looking for engineers who can take ownership and evolve workflows into reliable, well-documented, production-grade systems. This is an opportunity to shape architectural decisions, establish team practices, and define how Rocket Money works with data for years to come.

We have a strong preference for process-oriented systems thinkers who excel in balancing stakeholder requirements, technical debt, and organizational complexity—and who thrive in environments where they need to create structure from ambiguity. You'll need to be comfortable making principled decisions, taking ownership not just of code but of outcomes, and operating with significant autonomy as we build the platform together.

ABOUT THE ROLE 🤹

In this role, you will:

• Be an end-to-end owner of our data platform infrastructure, ensuring its security, usability, and performance. Work closely with analytics engineers, machine learning engineers, and software engineers to ensure the platform meets their needs.
• Make collaborative decisions about data tooling, pipeline design, and governance, and implement opinionated interfaces that facilitate easy and best-practice-aligned development for other teammates.
• Continuously improve failure rates for data sources by moving alerting “to the left”; i.e. catching and quarantining bugs/failures as close to the source as possible.
• Analyze patterns in how source data is generated, modeled, and consumed. Work with stakeholders to implement the best solution when new data sources are added.
• Take ownership of existing tools and workflows that may be functional but lack formal structure, documentation, or reliability measures. You'll assess what's working, identify gaps, and systematically improve systems to production-grade quality.
• Document everything you build knowing that you're creating the foundation others will build upon. Your runbooks, architecture decision records, and system documentation will become the institutional knowledge of our data platform.
• Proactively communicate with multiple stakeholders on platform capabilities, technical constraints, architectural decisions, project priorities, and platform support.
• Confidently juggle multiple projects and priorities in our fast-paced environment and work with stakeholders and platform teammates to ensure infrastructure changes, migrations, and improvements are delivered on schedule.
• Automate aggressively and deliberately; anything from GitHub Actions to Slack Workflows to minimize repetitive tasks. Effectively judge when the level of effort is appropriate and avoid over-engineering.

ABOUT YOU 🦄

• You have 6+ years of experience working with data infrastructure, data engineering, or platform engineering within a fast-paced environment. You are highly proficient with SQL, Python, and cloud-based Infrastructure-as-Code (e.g. Terraform), and comfortable working with bash/shell scripting.
• You have 4+ years of production experience with modern data stacks including data warehouses (BigQuery, Snowflake, or Redshift), orchestration tools, managed ingestion services, and infrastructure as code (Terraform, Pulumi, or CloudFormation).
• You have 2+ years of experience building and maintaining production data pipelines, whether through ELT tools, custom applications, streaming systems, or event-driven architectures.
• You've successfully "professionalized" data infrastructure before—taking scrappy, working systems and evolving them into reliable, well-documented, production-grade platforms. You can articulate what "production-ready" means in a data context.
• You have a bias toward action and aren't paralyzed by imperfect solutions. You understand when "good enough for now with a plan to improve" beats "perfect but six months late." You ship incrementally and iterate based on feedback.
• You're comfortable being the first person to tackle a problem. You don't need extensive mentorship or detailed tickets—you can take a high-level business need and figure out the technical approach. That said, you know when to ask for help and can articulate what you need.
• You take ownership seriously—not just of writing code, but of outcomes. When you build something, you implement monitoring, write runbooks, create alerts, and ensure it can be maintained by others. You think about the full lifecycle of systems, not just initial delivery.
• You have strong opinions, weakly held. You can make and defend architectural decisions, but you're open to feedback and willing to change course when presented with better information. You can disagree and commit.
• You understand that "building from scratch" doesn't mean rejecting existing tools—it means thoughtfully selecting, configuring, and integrating managed services and open-source solutions to create a cohesive platform. You know when to build and when to buy.
• You have experience making big changes to critical data infrastructure. You’ve successfully re-architected, migrated, or upgraded data tooling that has strict SLA’s, without significantly affecting downstream stakeholders.

Bonus points if:

• You have led a data infrastructure migration or modernization project where you defined the vision, approach, and implementation.
• You have created internal tools, frameworks, or CLIs that improved how teams work with data (not just one-off scripts).
• You have established data platform best practices like CI/CD workflows, testing frameworks, or observability standards where none existed.
• Expertise in cloud platforms and technologies analogous to our stack:
  • Our stack: GCP (BigQuery, Datastream, Cloud Functions, Vertex AI, GCS), dbt, Fivetran, Postgres, Python, Terraform, Looker, Retool
  • Analogous experience: AWS (Redshift, DMS, Lambda, SageMaker, S3) or Azure (Synapse, Data Factory, Functions), Snowflake, Airbyte/Stitch, infrastructure as code tools, BI platforms

WE OFFER 💫

• Health, Dental & Vision Plans
• Life Insurance
• Long/Short Term Disability
• Competitive Pay
• 401k Matching
• Team Member Stock Purchasing Program (TMSPP)
• Learning & Development Opportunities
• Tuition Reimbursement
• Unlimited PTO
• Daily Lunch, Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $160,000 - $200,000 + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Available Locations: Miami, FL 

*This is a work-from-home role, but you should reside in one of the regions.

What you’ll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Understanding, knowledge or experience of application and/or network security 
• Understanding, knowledge or experiences with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms 
• Client OS fundamentals and software distribution

Other desirable skills areas include:

• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers and internet security technologies

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications: Azure/AWS/GCP Architect, etc.

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

About the Role:

Rumble Cloud is seeking a Principal Database Architect to own the architecture, technical direction, and successful delivery of our Database as a Service (DBaaS) offering within our public cloud platform. This role will take over a product already in active development and guide it through hardening, integration, launch, and global scale-out. You will be responsible for shaping the long-term technical roadmap of the service, ensuring it is secure, reliable, performant, and operable at scale for customers worldwide. You will work closely with our development team, engineering team, and early adopter customers to refine the design, drive high-quality implementation, and build the patterns and practices that future engineers will follow.

Key Responsibilities:

• Own the end-to-end architecture of the DBaaS product, including multitenancy, high availability, disaster recovery, backup/restore, observability, and security.
• Review and influence existing epics, stories, and technical designs, identifying gaps and driving improvements.
• Define and maintain architectural standards and patterns for databases across our public cloud (provisioning, configuration, lifecycle management, monitoring, security).
• Work closely with platform, networking, and security teams to integrate DBaaS into our cloud infrastructure, including identity, networking, billing, self-service, and automation.
• Collaborate with Product Management to align technical roadmap with product vision, SLAs/SLOs, and customer requirements.
• Serve as the highest-level technical escalation point for DBaaS-related issues in development, staging, and production environments.
• Support onboarding and success of early “friendly” customers: assist with deployments, performance tuning, troubleshooting, and architecture guidance.
• Define and evolve operational runbooks, incident response patterns, and SRE practices for the DBaaS platform.
• Mentor and coach other engineers and architects as we build an internal team around the service, raising the overall bar for database and data platform expertise.
• Establish and enforce security, compliance, and data protection best practices for the DBaaS offering (encryption, access control, auditing, regulatory considerations).
• Participate in capacity planning and cost optimization, ensuring the service is economically viable at scale.
• Conduct periodic architecture reviews and post-incident reviews, driving continuous improvement in reliability and customer experience.
• Support and advise internal teams on the operation, performance, and troubleshooting of existing database clusters, in addition to primary ownership of the DBaaS platform.

Required Skills & Experience:

• Expert-level experience in database engineering, data platforms, or infrastructure, with significant ownership of production database systems or services.
• Deep expertise with at least one major relational database engine (e.g., PostgreSQL, MySQL, MariaDB, or similar), including replication, backup/restore, performance tuning, and operational best practices.
• Solid understanding of cloud infrastructure concepts, including compute, networking, storage, and security in public cloud or large private cloud environments.
• Experience integrating databases or DBaaS-like offerings with cloud control planes, APIs, and automation/orchestration systems.
• Strong background in reliability engineering for data services (monitoring, alerting, SLOs, incident management, capacity planning).
• Familiarity with security and compliance requirements for database services (encryption at rest/in transit, access control, auditing, data retention, regulatory considerations).
• Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, or similar) and comfort working with CI/CD pipelines.
• Scripting or programming skills (e.g., Python, Go, Bash or similar) for automation, tooling, and integration.
• Proven track record of technical leadership: influencing designs across teams, mentoring engineers, and making clear trade-off decisions.
• Excellent communication skills, with the ability to work effectively with external vendors, internal stakeholders, and customers.

Nice to Have (Preferred Skills):

• Strong, hands-on expertise with both MySQL and PostgreSQL databases.
• Experience designing or operating multi-tenant, high-availability, and distributed database architectures in a cloud or large-scale environment.
• Experience designing or operating a DBaaS offering (e.g., Amazon RDS/Aurora, Azure Database, Cloud SQL, or similar managed services).
• Knowledge of NoSQL or specialized data stores (e.g., Redis, MongoDB, Cassandra) and when to apply them.
• Experience in Kubernetes-based data workloads, operators, or stateful services.
• Familiarity with multi-region architectures, data residency, and geo-replication patterns.
• Exposure to observability stacks (e.g., Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry) for data services.
• Relevant certifications in databases, cloud architecture, or security are a plus.

Qualifications:

• Demonstrated success owning the architecture and technical direction of a mission-critical platform or service.
• Strong customer empathy and a track record of working directly with users or customers to solve complex technical problems.
• Ability to operate at both strategic and hands-on levels, from roadmap and design reviews down to debugging complex production issues.

Annual Compensation Range: 

$185,000 -  $265,000 USD base + benefits + equity (If based in the United States)

$170,000 -  $200,000 USD base + benefits + equity (If based in Canada)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

Rumble Cloud is seeking a Principal Software Architect (Python) to own the design and hands-on implementation of our Self-Service Cloud Portal and Cloud Console, the primary interfaces customers use to manage their cloud environments. Our stack is built on OpenStack and Ceph, with a customer surface that includes a self-service portal, an enhanced open-source cloud console, and integrated CRM/ERP-based billing and account management.

This role combines architectural leadership with significant day-to-day coding. You will define the architectural roadmap, guide the team in building scalable, maintainable services, and personally deliver high-quality Python code. Partnering with backend, Golang, and React/TypeScript teams, you will ensure cohesive design, strong performance, and an excellent developer and customer experience, while helping prioritize work and mentoring engineers without direct people management responsibilities.

Key Responsibilities
Architecture and Technical Vision

• Define, document, and communicate architectural patterns, standards, and best practices for backend services, microservice integration, and portal-wide interoperability.
• Evaluate the current codebase (including CRM/billing integration and cloud console frontend) and chart a practical path toward a scalable, maintainable architecture.
• Design architectures that support multi-tenant SaaS scale, observability, reliability, and future extensibility.
• Maintain architecture diagrams, service specifications, and operational design records for cross-functional transparency.
• Collaborate with platform and infrastructure teams to align service design with Rumble Cloud OpenStack/Kubernetes-based runtime environment.

Hands-On Development
• Contribute clean, efficient Python code (e.g., FastAPI, SQLAlchemy, Jinja2) for key backend components; this role requires sustained coding, not occasional guidance.
• Build and extend backend functionality that interfaces with RESTful APIs and SQL databases.
• Partner with Golang service teams and frontend developers (React/TypeScript) for seamless integration across the product ecosystem.
• Analyze product requirements and implement new features end-to-end, proactively identifying and addressing potential issues.

Planning, Prioritization, and Delivery
• Translate product-level requirements and customer needs into actionable roadmaps, epics, and tickets.
• Help prioritize features and technical debt based on impact, dependencies, and realistic timelines.
• Drive continuous improvement in the delivery lifecycle, including code review practices, release automation, and GitHub/GitHub Actions workflows.
• Help design and implement an SDLC and SSDLC with repeatable processes for planning, development, testing, deployment, and security review.
• Identify risks and blockers early and work with stakeholders to resolve them before they affect delivery.

Mentorship and Team Guidance
• Guide senior and mid-level engineers through design reviews, pair programming, and technical planning.
• Document designs and mentor engineers to grow their architectural thinking and engineering skills.
• Communicate technical decisions and trade-offs clearly to both engineering and non-technical stakeholders.
• Collaborate with other teams and departments on integrating new functionalities and services.

Qualifications
Required Qualifications
• Expert-level Python development experience, including SQLAlchemy, Jinja2, and modern API frameworks (e.g., FastAPI, Flask, Gunicorn).
• Strong experience designing and implementing RESTful APIs and resource servers, including working with incomplete or minimal SDK documentation.
• Experience designing and implementing authentication and authorization mechanisms such as OAuth2 and OpenID Connect.
• Strong understanding of relational databases (PostgreSQL, MySQL), ORM patterns, and schema design.
• Demonstrated experience architecting distributed systems or service-oriented architectures at production scale.
• Proficiency with object-oriented and functional programming concepts.
• Proficiency with containerized development (Docker) and cloud-native deployment environments (Kubernetes).
• Hands-on familiarity with Git-based workflows, including GitHub, pull requests, and CI/CD pipelines.
• Ability to synthesize product-level requirements into actionable technical roadmaps and system designs.
• Excellent communication and mentoring skills, with a track record of guiding engineering teams toward delivery excellence.
• Demonstrated ability to act as a hands-on technical leader while maintaining architectural oversight across multiple services and teams.
• Strong problem-solving and debugging skills across complex, distributed systems.
• Ability to work effectively in a fast-paced environment, balancing immediate delivery needs with long-term architectural goals.
• Willingness to learn, be challenged, and contribute in a dynamic, fast-paced environment, with a passion for cloud-native development and open-source tooling.

Preferred Qualifications
• Strong Go (Golang) programming experience, with the ability to contribute to and review Go-based services.
• Familiarity with OpenStack APIs, services, or the broader OpenStack ecosystem.
• Familiarity with Ceph or other distributed storage systems.
• Experience with the Odoo ERP/CRM platform, including module development, customization, or integration into SaaS products.
• Background working with or extending open-source cloud console or dashboard projects.
• General familiarity with public cloud concepts (e.g., AWS, Google Cloud, Microsoft Azure).
• Experience building SaaS in a multi-tenant environment, including tenant isolation, usage metering, and self-service provisioning.
• Experience with OpenStack or Kubernetes API development, control panel design/architecture, and test-driven development with Pytest.
• Experience working within public cloud / IaaS products
• Intermediate experience or higher in 1 or more programming languages (ie: Go, C, C++, Python, Rust)
• Experience working with Rocky or Ubuntu in live environments.
• Experience working with MySQL and/or PostgreSQL 

Annual Compensation Range: 

$150,000 - $186,000 CAD base + benefits + equity (If based in Canada)

$160,000 - $195,000 USD base + benefits + equity (If based in the United States)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience.

This posting refers to an active vacancy within the organization.

ABOUT THE ROLE

The Security Architect plays a critical leadership role in defining and advancing Hut 8’s cybersecurity strategy. This individual will design and implement enterprise security architectures, lead risk management initiatives, guide secure-by-design principles across infrastructure and applications, and serve as a key advisor to senior leadership. This role requires a blend of technical depth, strategic vision, and cross-functional influence to drive security maturity across an environment supporting AI, colocation, and digital asset operations. 

Some of the key responsibilities you should expect are the following: 

• Design and continuously evolve the enterprise security architecture, ensuring scalability and resilience, in alignment with zero-trust  

• Lead vulnerability management efforts, including scanning, prioritization, and coordinated remediation across teams.  

• Own endpoint protection platform (EPP) architecture and effectiveness, overseeing deployment, coverage, and performance of systems like Microsoft Defender for Endpoint.  

• Lead threat modeling, architecture assessments, and security design reviews for new infrastructure, AI, and platform initiatives in alignment with zero trust.  

• Develop and maintain security policies, SOPs, protocols, and training to promote a security-first culture.  

• Own incident response architecture and playbooks; lead incident response efforts.  

• Drive compliance strategy and compliance with SOC 2, ITGC, and other regulatory frameworks.  

• Continuously evaluate and integrate new tools and technologies to mature the security posture.  
• Monitor and analyze security logs and SIEM alerts, developing automation and workflows for detection and response. 

ABOUT YOU

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Cybersecurity, or a related field (or equivalent practical experience).  

• 7+ years of experience in cybersecurity, with 3+ years in security architecture or engineering leadership roles.  

• Strong understanding of secure system design, cloud architecture, and hybrid environments. Working and/or hands on experience with zero-trust architecture and its implementation are a great asset  

• Strong understanding of security frameworks and standards including, but not limited to, CIS, NIST CSF, NIST 800-53, ISO27001, SOC-2  

• Familiarity with compliance regulations such as SOC 2, ITGC, HIPPA and other regulatory frameworks.  

• Strong communication and documentation skills, especially for technical guidance and leadership reporting. Board of Director and C-Level reporting experience are both a plus.  

• Industry certifications such as CISSP, CISM, or OSCP; cloud security certifications (e.g., AWS Security Specialty, Azure Security Engineer) are a plus.  

• Hands-on experience with FortiGate, Cisco firewalls, VPN, and cloud-native security tools.  

• Deep knowledge of security protocols (IPsec, TLS/SSL), encryption standards, IDS/IPS, and secure network architecture.  

• Proven ability to work with and enhance SIEM systems.  

• Experience leading incident response, forensic investigations, and post-mortem analysis.  
• Proficient in scripting to automate security workflows is a plus. 

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.