Ripple
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At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
At Ripple, our outstanding IT team not only ensures the lights stay on, but also allows our employees worldwide to work with maximum efficiency! We’re looking for an enthusiastic Executive IT Support Specialist to join our team in our NYC/Miami headquarters. This position will report to the IT Services Manager.
WHAT YOU’LL DO:
- Serve as the sole IT contact and bridge between our Executive team, which includes C-level, SVP, VP, and Executive Assistants
- Provide personalized white-glove service and support for our executive team in both office and home environments
- Assist with the evaluation and deployment of new technologies to enhance executive productivity and security.
- Build and own the executive IT support process and procedures
- Accurately manage crisis escalation and triage appropriately to other support teams
- Respond to Executive technology support issues and be on-call as scheduled
- Manage hardware and software upgrades
- Provide direct feedback on issues impacting the executive team
- Will require domestic and international travel
WHAT YOU'LL BRING:
- 6+ years of IT support experience in a corporate environment
- Significant experience supporting company executives and executive assistants
- Strong technical knowledge across all pillars of corporate IT, including AV, networking, security, cellular, etc.
- Strong problem solving, organization, and project management skills
- Ability to communicate effectively with the executive team
- Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous.
- Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.)
- Technical expertise in macOS, Windows, and device/identity management (Azure AD, Jamf, Intune) In a corporate environment
- Familiarity with AI productivity tools, including Claude and Gemini
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Overview:
In the role of Staff Network Engineer, you will serve as a technical architect and senior project lead for Ripple’s global corporate network infrastructure. You will promote network consistency across all offices, manage major site upgrades or new office openings, and guarantee 99.9% network uptime. We want a high-impact individual contributor who defines Ripple’s architectural standard for global connectivity. This position blends high-level planning with practical senior engineering to support a workforce spread around the world.
Key Responsibilities
- Architectural Leadership: Define and maintain the "Global Office Standard" (Arista/Aruba/Palo Alto). Act as the final technical point of contact for resolving any critical issues in the global network infrastructure.
- NetDevOps and Automation: Drive the transition to automated deployments. Replace manual "copy-paste" configurations with Ansible, Terraform, and Python-based workflows, applying Arista CloudVision APIs for Zero Touch Provisioning (ZTP).
- Security and Zero Trust: Collaborate with the Information Security team to implement Zero Trust Network Access (ZTNA). Manage the lifecycle of certificate-based EAP-TLS 802.1x authentication along with SASE/SD-WAN transitions.
- Infrastructure Life Cycle: Manage multi-million dollar global hardware upgrades. Coordinate the retirement of outdated Juniper stacks and the rollout of next-generation Arista switching and Aruba Wireless solutions.
- Reliability Engineering: Ownership of the 99.9% Network availability SLA. Develop streaming telemetry and sophisticated observability dashboards (LogicMonitor/Grafana) to move from reactive troubleshooting to proactive network monitoring.
- Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross-functional projects to meet international deliverables.
Required Technical Expertise
- Expert-level understanding of Arista EOS (CloudVision, MLAG, VXLAN) and Aruba Central.
- Deep experience with Palo Alto Networks (Panorama, GlobalProtect, and Prisma or equivalent experience)
- Great understanding of cloud based Radius/TACACS+ authentication and certificate management platforms such as Arista AGNI, Foxpass, and ClearPass.
- Expertise in Arista (EOS/CloudVision) and Juniper (JunOS) switching/routing stacks. Experience with MLAG and LACP switch stacking for high availability.
- Senior-level experience with Aruba wireless solutions, particularly Aruba Central in extensive global deployments with high user density.
- Familiarity with enabling QOS over SD-WAN for reliable, high-quality video conferencing (Zoom) in an active/active network stack.
- Proficiency in NetDevOps tooling such as Python and Ansible. Experience using Git (GitHub/GitLab) for version-controlled network configurations.
- Advanced administration of tools like Infoblox (DNS/DHCP/IPAM) in a high-availability, multi-site environment.
- Expert knowledge of core protocols such as BGP, BFD, STP, SD-WAN, ZTNA, and 802.11ax/be wireless standards.
Soft Skills and Leadership
- Asynchronous Collaboration: Ability to clearly detail complex architectures for a distributed team (confluence, diagrams, technical specs).
- Critical Thinking: Ability to balance immediate "firefighting" with long-term technical debt reduction.
- Mentorship: A track record of leveling up junior engineers through experience with guidelines, code reviews, and technical workshops.
What Sets You Apart (Bonus)
- Experience operating within multi-vendor network stacks.
- Exposure to fast-paced, globally distributed companies.
- Experience with Infrastructure as Code (IaC) for managing global network maintenance initiatives and new deployments.
- Familiarity with SRE principles applied to networking (Error Budgets, RCAs, and Post-mortems).
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Overview:
In the role of Staff Network Engineer, you will serve as a technical architect and senior project lead for Ripple’s global corporate network infrastructure. You will promote network consistency across all offices, manage major site upgrades or new office openings, and guarantee 99.9% network uptime. We want a high-impact individual contributor who defines Ripple’s architectural standard for global connectivity. This position blends high-level planning with practical senior engineering to support a workforce spread around the world.
Key Responsibilities
- Architectural Leadership: Define and maintain the "Global Office Standard" (Arista/Aruba/Palo Alto). Act as the final technical point of contact for resolving any critical issues in the global network infrastructure.
- NetDevOps and Automation: Drive the transition to automated deployments. Replace manual "copy-paste" configurations with Ansible, Terraform, and Python-based workflows, applying Arista CloudVision APIs for Zero Touch Provisioning (ZTP).
- Security and Zero Trust: Collaborate with the Information Security team to implement Zero Trust Network Access (ZTNA). Manage the lifecycle of certificate-based EAP-TLS 802.1x authentication along with SASE/SD-WAN transitions.
- Infrastructure Life Cycle: Manage multi-million dollar global hardware upgrades. Coordinate the retirement of outdated Juniper stacks and the rollout of next-generation Arista switching and Aruba Wireless solutions.
- Reliability Engineering: Ownership of the 99.9% Network availability SLA. Develop streaming telemetry and sophisticated observability dashboards (LogicMonitor/Grafana) to move from reactive troubleshooting to proactive network monitoring.
- Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross-functional projects to meet international deliverables.
Required Technical Expertise
- Expert-level understanding of Arista EOS (CloudVision, MLAG, VXLAN) and Aruba Central.
- Deep experience with Palo Alto Networks (Panorama, GlobalProtect, and Prisma or equivalent experience)
- Great understanding of cloud based Radius/TACACS+ authentication and certificate management platforms such as Arista AGNI, Foxpass, and ClearPass.
- Expertise in Arista (EOS/CloudVision) and Juniper (JunOS) switching/routing stacks. Experience with MLAG and LACP switch stacking for high availability.
- Senior-level experience with Aruba wireless solutions, particularly Aruba Central in extensive global deployments with high user density.
- Familiarity with enabling QOS over SD-WAN for reliable, high-quality video conferencing (Zoom) in an active/active network stack.
- Proficiency in NetDevOps tooling such as Python and Ansible. Experience using Git (GitHub/GitLab) for version-controlled network configurations.
- Advanced administration of tools like Infoblox (DNS/DHCP/IPAM) in a high-availability, multi-site environment.
- Expert knowledge of core protocols such as BGP, BFD, STP, SD-WAN, ZTNA, and 802.11ax/be wireless standards.
Soft Skills and Leadership
- Asynchronous Collaboration: Ability to clearly detail complex architectures for a distributed team (confluence, diagrams, technical specs).
- Critical Thinking: Ability to balance immediate "firefighting" with long-term technical debt reduction.
- Mentorship: A track record of leveling up junior engineers through experience with guidelines, code reviews, and technical workshops.
What Sets You Apart (Bonus)
- Experience operating within multi-vendor network stacks.
- Exposure to fast-paced, globally distributed companies.
- Experience with Infrastructure as Code (IaC) for managing global network maintenance initiatives and new deployments.
- Familiarity with SRE principles applied to networking (Error Budgets, RCAs, and Post-mortems).
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple