Company Background

Our client is a U.S.-based fintech company providing financing solutions for small and medium-sized businesses since 2006. Operating as both a direct lender and a marketplace with a trusted network of partners, the company helps business owners access and compare funding options quickly and efficiently. Their mission is to make financing faster, easier, and more accessible through digital solutions.

Project Description

The project focuses on improving a core API platform for automated loan decisioning. The system is built with PHP and is being enhanced and modernized to improve scalability, performance, and automation.

Technologies

• PHP (5.3)
• CakePHP (2.x, 3.x, 5.x)
• Python
• AWS
• RDS

What You'll Do

• Lead the design, development, and implementation of scalable and efficient cloud-native services;
• Enhance and support API systems to improve decisioning automation;
• Collaborate with the team to modernize and evolve the current platform;
• Drive architecture and technical decisions aligned with business goals;
• Ensure high performance, scalability, and reliability of backend systems;

Job Requirements

• 6+ years of experience in software development;
• Strong experience with PHP;
• Experience designing and building scalable, high-performance systems;
• Strong experience with AWS cloud services and infrastructure;
• Bachelor’s or Master’s degree in Computer Science;
• Strong problem-solving skills and attention to detail;
• Ability to work in a fast-paced, dynamic environment;
• Knowledge of English from Upper-Intermediate (written and spoken);
• Availability to work during US EST hours (up to 7 PM EST when required);

Nice to have:

• Experience with relational (MSSQL, MySQL) and NoSQL databases;
• Experience with microservices and backend development using Java, Spring Boot, OpenAPI, or Python;
• Experience in the financial industry;
• Experience working in Agile environments and leading Agile teams;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time
• Fluent in written and spoken Spanish and English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Our Solution Engineering team is obsessed with serving our customers. We are looking for an Associate Solution Engineer, a technical “Jack/Jill of All Trades” that loves figuring out “how things work.” As an Associate Solution Engineer, you’ll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. You’ll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers’ concerns.

This role is based at our Mexico City office in Coyoacan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you need:

• To be excellent at problem solving and find creative solutions to some of our customer’s most complex technical concerns
• To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe 
• To tackle technical challenges and communicate your work across a variety of departments
• To have a strong interest in software development (but not wanting to focus on coding all day)
• To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
• To have an interest in data analytics
• To have an interest or experience in programming/scripting languages(e.g. Java, Perl, Ruby, C#, PHP)
• To have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)
• To have an interest in or experience with systems administration (e.g. Linux, Windows)

Basic Qualifications:

• Bachelor's degree in any an Engineering discipline, Information Technology, or similar degree program 
• Proficiency in English and ability to converse in English in a business setting
• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday->Thursday or Tuesday-Saturday)

For this position, we are targeting students who are currently enrolled in a Bachelor's/Master's program, or individuals who have recently graduated from university. If you are interested in applying, please submit a resume in English.

Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company!

Why this role matters

As an API Support Engineer at Vonage, you will provide first-class technical support to our rapidly growing strategic customer base, integrating our real-time communication APIs and SDKs.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you will do

• Investigate, troubleshoot, diagnose and resolve technical issues related to customer API and SDK implementations
• Communicate effectively (both verbal and written) with our customers and internal stakeholders
• Problem solver, have a natural curiosity and demonstrate the ability to learn rapidly
• Contribute to internal and external knowledge bases
• Collaborate with your team to identify bugs and escalate to next-level support
• Communicate well with different audiences (developers, technical and non-technical users)

What you must have:

• Bachelor’s Degree in Computer Science or equivalent
• At least 3-5 years experience in technical support, customer success or technical account management role within the Telecommunications or SAAS sectors
• Experience supporting or implementing APIs or SDKs
• Experience with some of the following technologies: IP-based real-time multimedia communication technologies and protocols, including VoIP, SIP, RTP, WebRTC, WebSockets or experience with Messaging technologies: e.g.  SMS, SMPP, GSM, MMS, Whatsapp, etc
• Capable of troubleshooting client and server-side code

Any of the following is a huge plus:

• Experience with other programming languages: PHP, Python, Ruby, Node
• JavaScript, iOS or Android development experience
• Experience building applications using iOS, Android or Javascript
• Conceptual understanding of the principles of good software design
  
  
  
  #LI-Remote
  #LI-DHC1

Important Information

Experience: +7 years

Job Mode: Full-time

Work Mode: Onsite Hermosillo

ID: 20961

**This position is based in our Hermosillo office. To apply, you must live in Hermosillo or be willing to relocate.**

Job Summary

We are seeking a highly skilled Senior Software Engineer with strong expertise in PHP and TypeScript to design, build, and operate scalable, reliable systems and infrastructure.

In this role, you will be responsible for delivering high-quality software solutions that meet performance, scalability, and availability goals, while driving engineering excellence through automation, observability, and collaboration. You will lead by example through strong technical design, effective incident management, and mentorship, ensuring system resilience and continuous improvement.

Responsibilities and Duties

• Design, develop, and maintain scalable backend systems and fullstack applications using PHP and TypeScript.
• Build and operate highly available, reliable services that meet performance and uptime requirements.
• Lead technical design and architecture discussions, ensuring best practices and scalability.
• Implement and enhance observability (logging, monitoring, tracing) to improve system reliability.
• Drive automation across development, testing, and deployment processes.
• Participate in and lead incident management, including root cause analysis and post-mortems.
• Collaborate with cross-functional teams (Product, DevOps, QA) to deliver end-to-end solutions.
• Optimize system performance, scalability, and cost efficiency.
• Mentor junior and mid-level engineers, promoting best practices and continuous learning.
• Contribute to improving engineering standards, processes, and tooling.

Qualifications and Skills

• 5–8+ years of experience in software engineering.
• Strong hands-on experience with:
  • PHP (Laravel, Symfony, or similar frameworks)
  • TypeScript / JavaScript (Node.js and/or modern frontend frameworks like React)
• Experience designing and building distributed systems and microservices architectures.
• Strong understanding of:
  • System design, scalability, and performance optimization
  • RESTful APIs and service-oriented architecture
• Experience with observability tools (logging, monitoring, tracing).
• Proficiency with version control systems (Git).
• Experience with CI/CD pipelines and automation tools.
• Strong debugging and problem-solving skills.

Preferred Qualifications 

• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with containerization and orchestration (Docker, Kubernetes).
• Knowledge of event-driven architectures and messaging systems.
• Experience with database design and optimization (SQL/NoSQL).
• Understanding of security best practices in application development.
• Experience working in Agile/Scrum environments.

About Encora 

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. 

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. 

Important Information

Experience: +7 years

Job Mode: Full-time

Work Mode: Onsite Hermosillo

ID: 20960

**This position is based in our Hermosillo office. To apply, you must live in Hermosillo or be willing to relocate.**

Job Summary

We are seeking an experienced Senior Website Developer to design, build, and maintain scalable, high-quality web experiences. This role is focused on delivering performant, visually consistent, and technically robust websites while ensuring alignment with brand standards and business objectives.

You will play a key role in leading code quality initiatives, mentoring team members, and driving continuous improvement, while proactively managing dependencies, risks, and opportunities across projects.

Responsibilities and Duties

• Design, develop, and maintain modern, scalable websites using TypeScript and PHP.
• Build high-quality front-end experiences with a focus on performance, responsiveness, and accessibility.
• Develop and maintain backend functionality and integrations using PHP-based frameworks.
• Ensure alignment with brand guidelines, technical standards, and project requirements.
• Lead and participate in code reviews, promoting best practices and high-quality standards.
• Proactively identify and manage project dependencies, risks, and optimization opportunities.
• Collaborate with cross-functional teams including design, product, and marketing.
• Optimize websites for performance, SEO, and scalability.
• Implement and maintain testing strategies and ensure code reliability.
• Mentor junior and mid-level developers and contribute to team growth.
• Troubleshoot and resolve complex technical issues across the stack.

Qualifications and Skills

• 5–7+ years of experience in web or website development.
• Strong hands-on experience with:
  • TypeScript / JavaScript (modern frameworks such as React, Vue, or similar)
  • PHP (Laravel, Symfony, WordPress, or similar ecosystems)
• Solid understanding of:
  • HTML, CSS, and responsive design principles
  • Website performance optimization and SEO best practices
• Experience building and integrating RESTful APIs.
• Proficiency with version control systems (Git).
• Experience with cross-browser compatibility and accessibility standards.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Qualifications 

• Experience with CMS platforms (WordPress, Drupal, or headless CMS).
• Familiarity with CI/CD pipelines and deployment workflows.
• Knowledge of cloud platforms (AWS, Azure, or GCP).
• Experience with analytics tools and performance monitoring.
• Understanding of security best practices in web development.
• Experience working in Agile/Scrum environments.

About Encora 

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. 

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. 

The Mission

We are seeking an exceptional Software Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in application design and  is passionate about working with our customers, partners, and colleagues to drive innovation forward.
Your mission will be to work alongside Caylent’s Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.

Your Assignment

• You will be a mission control specialist, guiding Cayliens and Customers alike through Agile ceremonies like stand-ups, retrospectives, and more.
• You will translate customer requirements and into a workable backlog of tickets for engineers.
• Delegate tickets to a team of engineers in order to complete customer projects.
• Lead requirements gathering, backlog grooming, and architecture discussions.
• Apply your understanding of DevOps pipelines, including build automation, branching strategies, CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.
• Troubleshoot and resolve issues in customer dev, test, and production environments.
• Automate software testing at multiple levels (component, configuration item, subsystem, system) and monitor results.
• Write production quality code, including unit and integration tests.
• Work with a team to deliver top-quality cloud native applications on AWS for customers.
• Clearly communicate and document your designs, processes, and procedures.
• You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies, and learn from our word-class team of engineers.
• Coach and mentor less experienced teammates, coach and be mentored by world class engineers.

Your Qualifications

Core Consulting Qualifications

Customer Experience
● Confidently addresses client questions and identifies gaps in requirements with proposed next steps.
● Focus on delivering clear, actionable solutions that meet client goals

Collaboration
● Facilitates alignment across stakeholders or technical priorities and deliverables.
● Navigates differing perspectives with professionalism to ensure shared understanding and progress..

Communication
●Breaks down complex technical concepts for non-technical audiences in a clear, concise manner.
● Adapts communication style based on audience and context to improve clarity and decision-making.

Technical Qualifications

● 5+ years of proven experience in software development and cloud-native systems.
● Strong background in established engineering practices and scalable architectures.
● Expertise in web technologies (HTML, CSS) and frameworks (React, Vue, Angular, MVC .Net, etc.).
● Proficiency in server-side scripting (Python, Node.js, PHP, Ruby, etc.).
● Deep knowledge of relational and NoSQL databases (PostgreSQL, MySQL, MongoDB).
● Experience in API integrations across applications, vendors, and cloud environments.
● Understanding of modern application architectures (event-based systems, queues, microservices).
● Development experience on a major cloud platform (AWS, Azure, or GCP).
● Desire to integrate innovative technologies into development workflow
● Familiarity with Generative AI technologies
● Proven ability to lead a workstream and support others while contributing individually.
● Experience configuring AWS resources.

Preferred Qualifications

● BS in a computing-related field, or commensurate experience.
● Experience with testing and automation.
● Experience with UI/UX.
● Experience with Large Language Models (LLM) and Generative AI
● Experience with app dev acceleration tools like Amazon Q Developer, GitHub CoPilot, Cursor.AI, or similar.
● Experience building and maintaining CI/CD pipelines.
● Experience with infrastructure as code tooling (SAM, Cloudformation, Terraform, etc).

Benefits

• 100% remote work
• Medical Insurance for you and eligible dependents
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

This role may require up to 25% travel, depending on business needs.

Here at Appian, we’re passionate about technology. We love making it, and we love using it. Joining Appian CIO will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive. 

Our Solution Engineering team is obsessed with serving our customers. We are looking for an Associate Solution Engineer, a technical “Jack/Jill of All Trades” that loves figuring out “how things work.” As an Associate Solution Engineer, you’ll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. You’ll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers’ concerns.

This role is based at our Mexico City office in Coyoacan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you need:

• To be excellent at problem solving and find creative solutions to some of our customer’s most complex technical concerns

• To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe 

• To tackle technical challenges and communicate your work across a variety of departments

• To have a strong interest in software development (but not wanting to focus on coding all day)

• To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform

• To have an interest in data analytics

• To have an interest or experience in programming/scripting languages(e.g. Java, Perl, Ruby, C#, PHP)

• To have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)

• To have an interest in or experience with systems administration (e.g. Linux, Windows)

Basic Qualifications:

• Bachelor's degree in any an Engineering discipline, Information Technology, or similar degree program 

• Provide after business hours support for proper handoff with our other regions as needed

• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday->Thursday or Tuesday-Saturday)

Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company! 

Why this role matters?

As a Technical Support Engineer at Vonage, you will provide first-class support to our rapidly growing strategic customer base, who are integrating our Voice APIs. The ideal candidate will have experience supporting APIs or SDKs, or of software development. You will also be responsible for driving and managing customer-related projects, initiatives and tasks for our strategic accounts, collaborating heavily with Sales and working closely with the rest of the API Group.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you will do?

• Investigate, troubleshoot, diagnose and resolve technical issues related to our Voice APIs
• Communicate effectively (both verbal and written) with our customers and internal stakeholders
• Problem solve, have a natural curiosity and demonstrate the ability to learn rapidly
• Capture knowledge, for customers who prefer solving their own issues without having to contact support

What you must have

• Bachelor's Degree in Computer Science, or equivalent field
• 2+ years experience working as a Support Engineer, with Application Programming Interfaces (APIs), or in the telecommunications or SaaS sectors
• Voice technologies: e.g.  SIP, VoiceXML, CCXML, WebRTC, Websockets
• Voice software: e.g. Asterisk, Freeswitch, Kamailio, Voxeo Prophecy
• Experience supporting or integrating APIs and/or SDKs

Any of the following are a plus:

• Experience with developer tools and languages (Python, Ruby, Node/Javascript, Java, PHP)
• Troubleshooting Applications: e.g. Kibana (Elastic Search)
• Linux/Unix operating systems
• Experience building and/or troubleshooting iOS, Android or Javascript SDKs and/or applications

• Knowledge or experience working with KCS (Knowledge Centered Support)

What is in it for you?

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

#LI-Remote
#LI-DHC1

Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company!

Why this role matters

As an API Support Engineer at Vonage, you will provide first-class technical support to our rapidly growing strategic customer base, integrating our real-time communication APIs and SDKs.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you will do

• Investigate, troubleshoot, diagnose and resolve technical issues related to customer API and SDK implementations
• Communicate effectively (both verbal and written) with our customers and internal stakeholders
• Problem solver, have a natural curiosity and demonstrate the ability to learn rapidly
• Contribute to internal and external knowledge bases
• Collaborate with your team to identify bugs and escalate to next-level support
• Communicate well with different audiences (developers, technical and non-technical users)

What you must have:

• Bachelor’s Degree in Computer Science or equivalent
• At least 3-5 years experience in technical support, customer success or technical account management role within the Telecommunications or SAAS sectors
• Experience supporting or implementing Video APIs or SDKs
• Experience with some of the following technologies: IP-based real-time multimedia communication technologies and protocols, including VoIP, SIP, RTP, WebRTC, WebSockets 
• Capable of troubleshooting client and server-side code

Any of the following is a huge plus:

• Experience with other programming languages: PHP, Python, Ruby, Node
• JavaScript, iOS or Android development experience
• Experience building applications using iOS, Android or Javascript
• Conceptual understanding of the principles of good software design

#LI-Remote
#LI-DHC1

Location
Our Staff Cloud Architect will be an integral part of our Forward Deployed Engineering team. This role is based remotely in LATAM, in Mexico or Colombia.

Who We Are
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. 

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. 

The Team: Forward Deployed Engineering – Delivery

Forward Deployed Engineers (FDEs) sit at the intersection of customers, cloud platforms, and DoiT Cloud Intelligence™. In the Delivery capacity, FDEs are embedded technical partners for existing customers, focused on:

• Making DCI trusted and indispensable in day-to-day cloud operations
• Removing technical barriers to adoption across cost, reliability, security, and performance
• Turning one-off solutions into reusable patterns ("Gravel Roads") that improve both customer outcomes and the product
• FDEs operate as part of integrated account teams or as pulled FDEs, working closely with Customer Success Managers (CSMs), Account Managers (AMs), Technical Account Managers (TAMs), other FDEs, and Product Support Specialists (PSS) to deliver impactful outcomes across customer segments and tiers.

The Opportunity
Hire, onboard and manage a team of Senior Cloud Architects specializing in Kubernetes and container orchestration, data and analytics, machine learning, cost optimization and empower them to become the best version of themselves. Enable your team to guide customers on how to configure and deploy their products or services on Amazon Web Services or Google Cloud and act as an escalation point and provide technical support to customers on innovative/complex cloud topics.

Responsibilities

Customer-Facing Delivery

• Build, lead, and manage a strong team of Cloud Architects/FDEs that help customers design, deploy, and optimize production-grade cloud workloads on AWS, Google Cloud, and/or Azure.
• Ensure your team serves as the primary technical delivery partner for customers, with a focus on CloudOps/FinOps, reliability, security, and performance.
• Act as an escalation point for complex cloud topics and ensure high-quality, well-explained resolutions.
• Drive your team to plan and deliver structured engagements such as cost optimization workshops, architecture deep dives, security/reliability reviews, and product adoption sessions.

Proactive Engagement & Account Team Alignment

• Shift your team's model from reactive to proactive
•  by driving signal-based outreach (usage, health, roadmap gaps, known risks).
• Embed FDEs into account teams and ensure they participate in defined account activities -  TKOs, quarterly reviews, objective setting, and customer syncs.
• Coordinate with TPOs, CSMs, AMs, TAMs, and other FDEs to deliver measurable impact across customer segments.

DCI Product Expertise & Adoption

• Coach your team to become experts in DCI - Cloud Analytics, Insights, Cloud Composer, CloudFlow, DataHub, and Enterprise Platforms such as PerfectScale and SELECT and use these tools hands-on with customers.
• Drive your team to embed DCI into customers' FinOps, observability, CI/CD, and governance workflows.

Paving "Gravel Roads" & Product Feedback

• Foster a builder culture: expect every FDE to turn one-off customer solutions into reusable patterns - playbooks, Terraform modules, CloudFlow templates, Composer Recipes, and internal docs or build products alongside our R&D team.
• Ensure your team provides structured feedback to Product and Engineering on product gaps, friction points, automation and improvement opportunities.
• Support the FDE model by enabling FDEs to partner deeply with R&D and product stakeholders

People Leadership & Career Development

• Provide technical leadership and guidance to team members, fostering a culture of innovation, collaboration, and continuous learning.
• Mentor and coach FDEs, providing regular feedback and performance evaluations to drive career development and growth.
• Drive team engagement, define clear role expectations, and align individual growth plans with the FDE career ladder.
• Lead the OKR process for the team, including setting, tracking, and ensuring alignment with broader company objectives.

Qualifications

• 10+ year of experience architecting, developing, and troubleshooting internet-scale, production-grade distributed systems
• 5+ year of experience in cloud environments such as Amazon Web Services and/or Google Cloud with the focus on selecting appropriate tools to tackle the business problem at the right scale
• Proven people leadership experience
• Experience with container technologies, e.g. Kubernetes
• Experience with networking, e.g. TCP/IP, routing, network topologies, and VPN
• Experience with Linux operating systems administration and internals such as filesystems, system calls.
• Great verbal and written communication skills, as well as presentation skills in English

Bonus Points

• AWS Certified Professional Solution Architect
• Some experience in software development in one or more languages such as Java, Python, PHP, Go, or Rust; as well as shell scripting

Are you a Do’er?
Be your truest self. Work on your terms. Make a difference. 

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.  

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button. 

Benefits for full-time employees include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

About ThriveCart

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location

Remote - Brazil/Mexico

Job Overview:

We're looking for a strong Senior Full-stack PHP Software Engineer to join our team. You'll primarily extend and enhance both the backend services and frontend interfaces that power our funnel and onboarding builder—work that directly impacts how thousands of customers create and manage their checkout experiences.

You'll be working in a mix of modern (object-oriented PHP, Laravel/Symfony, React) and legacy code, shipping features that matter while helping us incrementally modernize the stack. 

You'll work alongside a team of skilled engineers who care about clean code, pragmatism, and shipping reliable, usable systems.

You'll have real impact on a system serving 65,000+ businesses, with the autonomy to incrementally modernize it.

The Team & Codebase

Editor 2.0 team is focused on our funnel and onboarding builder - a visual editor customers use to create their checkout experiences. It's a complex UI with real-time preview, component management, and integrations with the rest of the platform.

The stack:

• PHP (Laravel/Symfony, OOP)
• React components for editor UI
• MySQL/PostgreSQL, Redis, RabbitMQ
• REST APIs, Composer, PHPUnit, Docker, CI/CD pipelines
• Deployments multiple times per week
• We use PHPStan, PSR standards, and structured code reviews to maintain quality.

The environment:

• Small, autonomous team (4–5 engineers)
• Real ownership of work – not just executing tickets
• Direct collaboration with product and design
• Thorough but constructive code reviews
• Remote-first, async-friendly culture

Key Responsibilities:

• Week to week:
  • Extend backend APIs, business logic, and database queries in PHP
  • Build and enhance UI components using React and modern JS
  • Ship features end-to-end: from requirements to production deployment
  • Debug and fix issues in both legacy and modern code
  • Write automated tests for backend and frontend flows
  • Participate in code reviews and technical discussions
• Over time:
  • Take ownership of specific backend services, API endpoints, or frontend modules
  • Help migrate legacy PHP/jQuery code to modern full-stack patterns
  • Improve performance, reliability, and scalability across the stack
  • Mentor other engineers through pairing and feedback

Required Skills:

• Technical:
  • 5+ years of professional experience building and maintaining web applications at scale
  • Strong PHP fundamentals: OOP, MVC, Laravel/Symfony or similar frameworks
  • Experience with full-stack development (PHP backend + JS frontend)
  • Comfortable navigating legacy PHP codebases and modernizing them
  • Experience with REST APIs, relational databases (MySQL/PostgreSQL), and caching systems (Redis, Memcached)
  • Can write automated tests (PHPUnit, Jest, or similar)
  • Understanding of frontend basics: HTML, CSS, JavaScript
  • Familiarity with deployment pipelines, Git, and CI/CD
  • Experience of using AI Agents and implementing and building AI tools and Agents
• Approach:
  • You default to shipping incremental improvements over big rewrites
  • You ask good questions when requirements are unclear
  • You balance code quality with business needs
  • You're comfortable working in codebases that aren't perfect
  • You can explain technical tradeoffs to non-engineers

Nice to Haves:

• Experience building SaaS or e-commerce platforms
• Migrating legacy PHP apps to modern frameworks
• Experience with React or other modern frontend frameworks
• Familiarity with microservices, modular architectures, or API-first designs
• Cloud infrastructure experience (AWS, GCP)

What Success Looks Like

First 30 days:

• Ship at least one meaningful full-stack improvement
• Understand key backend services and frontend flows
• Comfortable navigating legacy and modern code

First 60 days:

• Independently own and ship medium-sized features across the stack
• Provide helpful code reviews to the team
• Identify and propose improvements to full-stack workflows or code

First 90 days:

• Have deep context in 1-2 areas and a roadmap for improvements you'd like to drive.
• Lead a refactor or performance/quality improvement initiative
• Measurably improve performance, reliability, or test coverage in your areas

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.