About ThriveCart:

ThriveCart is a powerful platform used by over 50,000 people worldwide to generate over $5B in sales. Included within the ThriveCart platform is a learning management system (LMS), affiliate management, cart and checkout functionality, making it a top solution for creators, coaches, consultants, and other businesses.

We integrate with everything you use and have a simple, clean UI with numerous features that allow customers to build income from existing traffic and we are the highest-converting cart for online businesses. Our business is growing, profitable, and backed by LTV SaaS Growth Funds, and we are looking to expand our footprint amongst online businesses.

Location:

Remote (EU)

Job Overview:

We’re looking for a strategic and execution-focused Product Manager – Payments to lead the development, optimization, and scale of our global payments infrastructure. In this role, you’ll be responsible for driving core payment functionality, expanding payment method options, improving checkout experiences, and ensuring reliability, security, and compliance across the payments stack.

You’ll work cross-functionally with engineering, design, compliance, operations, and customer success to ensure our merchants have a seamless and trusted payment experience—whether they’re selling digital products, subscriptions, or services.

Key Responsibilities:

• Own and execute the end-to-end product strategy and roadmap for ThriveCart’s payments ecosystem (e.g., checkout, payment gateways, transaction routing, fraud, refunds, treasury, and reconciliation).
• Define, prioritize, and deliver features that improve conversion rates, reduce friction, and support global scalability.
• Partner with engineering and design to deliver high-quality user experiences and robust back-end systems.
• Integrate and maintain third-party payment providers (e.g., Stripe, PayPal, Authorize.net) and explore new options (e.g., local payment methods, wallets, and bank debits).
• Ensure all payment solutions meet regulatory requirements (PCI, PSD2, SCA, etc.).
• Monitor performance, adoption, and reliability of payment systems using data and user feedback.
• Collaborate with customer success and support to identify and resolve user pain points related to payments.
• Stay informed about global payment trends, technologies, and fintech regulations, and bring ideas forward that align with ThriveCart’s growth.

Required Skills:

• Proven track record of building and scaling payments systems in a SaaS, fintech, or eCommerce environment.
• Deep understanding of payment infrastructure, including gateway integrations, card networks, fraud prevention, settlements, and chargebacks.
• Strong technical fluency—comfortable working closely with engineers and interpreting API documentation.
• Excellent communication, prioritization, and stakeholder management skills.
• Strong data-driven mindset—you understand what to track, how to measure it, and how to use insights to iterate quickly.
• 3–5+ years of experience as a Product Manager, ideally with direct ownership over payment products or platforms.
• Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Finance, Economics, or related discipline) preferred but not required.
• Equivalent practical experience in product management, payments, or fintech may substitute for formal education.
• Certifications in product management (e.g., Pragmatic, AIPMM, or CSPO) or fintech/payments (e.g., ETA CPP) are a plus but not mandatory.
• Experience working in agile, cross-functional teams with a focus on delivering customer-centric solutions.
• Experience with global payment methods, subscriptions, recurring billing, or tax compliance tools. 
• Experience with payments orchestration systems and/or treasury systems is considered a plus.
• Experience of using AI Agents and implementing and building AI tools and Agents

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart:

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location:

Hybrid (London)

Job Overview:

We’re seeking a data-driven and creative Paid Ads Marketing Specialist to manage and optimize our paid media campaigns across Google, Meta, and other key ad platforms. This role will be responsible for generating profitable sales. You’ll work closely with external agencies, the wider marketing and creative teams to execute high-impact campaigns that directly contribute to revenue growth.

Key Responsibilities:

• Plan, execute, and optimize PPC campaigns across Google Ads, Meta (Facebook/Instagram), YouTube, and other relevant platforms.
• Conduct in-depth keyword research, audience targeting, A/B testing, and performance analysis to maximize ROI.
• Collaborate with agencies, copywriters and designers to create compelling ad creatives and landing pages that convert.
• Creating new sales funnels to sell various products we operate.
• Monitor and report on campaign performance using tools like Google Analytics, Meta Ads Manager, and reporting dashboards.
• Identify new advertising opportunities and emerging trends to keep campaigns competitive and innovative.
• Continuously refine bidding strategies, budget allocations, and targeting parameters to improve efficiency and effectiveness.
• Ensure full funnel alignment between ad campaigns, landing experiences, and conversion goals.
• Stay current with platform updates, algorithm changes, and PPC best practices.

Required Skills:

• 5+ years of experience managing paid ad campaigns, preferably in a SaaS or e-commerce environment.
• Experience of using AI Agents and implementing and building AI tools and Agents
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
• Relevant certifications (e.g., Google Ads, Meta Blueprint) are highly valued and may be considered in place of a formal degree.
• Equivalent practical experience in paid media or digital marketing will also be considered.
• Proven track record of zero to one with paid media spend, executing creative campaigns
• Strong analytical skills with experience using tools like Google Analytics, Google Tag Manager, Looker Studio, or similar.
• Deep understanding of conversion tracking, attribution models, and performance optimization.
• Experience with landing page optimization and CRO principles.
• Excellent attention to detail, organization, and time management.
• Self-starter with a growth mindset and the ability to thrive in a fast-paced remote team.

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location

Remote - Colombia

Job Overview:

We're looking for a strong Senior Full-stack PHP Software Engineer to join our team. You'll primarily extend and enhance both the backend services and frontend interfaces that power our funnel and onboarding builder—work that directly impacts how thousands of customers create and manage their checkout experiences.

You'll be working in a mix of modern (object-oriented PHP, Laravel/Symfony, React) and legacy code, shipping features that matter while helping us incrementally modernize the stack. 

You'll work alongside a team of skilled engineers who care about clean code, pragmatism, and shipping reliable, usable systems.

You'll have real impact on a system serving 65,000+ businesses, with the autonomy to incrementally modernize it.

The Team & Codebase

Editor 2.0 team is focused on our funnel and onboarding builder - a visual editor customers use to create their checkout experiences. It's a complex UI with real-time preview, component management, and integrations with the rest of the platform.

The stack:

• PHP (Laravel/Symfony, OOP)
• React components for editor UI
• MySQL/PostgreSQL, Redis, RabbitMQ
• REST APIs, Composer, PHPUnit, Docker, CI/CD pipelines
• Deployments multiple times per week
• We use PHPStan, PSR standards, and structured code reviews to maintain quality.

The environment:

• Small, autonomous team (4–5 engineers)
• Real ownership of work – not just executing tickets
• Direct collaboration with product and design
• Thorough but constructive code reviews
• Remote-first, async-friendly culture

Key Responsibilities:

• Week to week:
  • Extend backend APIs, business logic, and database queries in PHP
  • Build and enhance UI components using React and modern JS
  • Ship features end-to-end: from requirements to production deployment
  • Debug and fix issues in both legacy and modern code
  • Write automated tests for backend and frontend flows
  • Participate in code reviews and technical discussions
• Over time:
  • Take ownership of specific backend services, API endpoints, or frontend modules
  • Help migrate legacy PHP/jQuery code to modern full-stack patterns
  • Improve performance, reliability, and scalability across the stack
  • Mentor other engineers through pairing and feedback

Required Skills:

• Technical:
  • 5+ years of professional experience building and maintaining web applications at scale
  • Strong PHP fundamentals: OOP, MVC, Laravel/Symfony or similar frameworks
  • Experience with full-stack development (PHP backend + JS frontend)
  • Comfortable navigating legacy PHP codebases and modernizing them
  • Experience with REST APIs, relational databases (MySQL/PostgreSQL), and caching systems (Redis, Memcached)
  • Can write automated tests (PHPUnit, Jest, or similar)
  • Understanding of frontend basics: HTML, CSS, JavaScript
  • Familiarity with deployment pipelines, Git, and CI/CD
  • Experience of using AI Agents and implementing and building AI tools and Agents
• Approach:
  • You default to shipping incremental improvements over big rewrites
  • You ask good questions when requirements are unclear
  • You balance code quality with business needs
  • You're comfortable working in codebases that aren't perfect
  • You can explain technical tradeoffs to non-engineers

Nice to Haves:

• Experience building SaaS or e-commerce platforms
• Migrating legacy PHP apps to modern frameworks
• Experience with React or other modern frontend frameworks
• Familiarity with microservices, modular architectures, or API-first designs
• Cloud infrastructure experience (AWS, GCP)

What Success Looks Like

First 30 days:

• Ship at least one meaningful full-stack improvement
• Understand key backend services and frontend flows
• Comfortable navigating legacy and modern code

First 60 days:

• Independently own and ship medium-sized features across the stack
• Provide helpful code reviews to the team
• Identify and propose improvements to full-stack workflows or code

First 90 days:

• Have deep context in 1-2 areas and a roadmap for improvements you'd like to drive.
• Lead a refactor or performance/quality improvement initiative
• Measurably improve performance, reliability, or test coverage in your areas

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location

Remote - Argentina

Job Overview:

We're looking for a strong Senior Full-stack PHP Software Engineer to join our team. You'll primarily extend and enhance both the backend services and frontend interfaces that power our funnel and onboarding builder—work that directly impacts how thousands of customers create and manage their checkout experiences.

You'll be working in a mix of modern (object-oriented PHP, Laravel/Symfony, React) and legacy code, shipping features that matter while helping us incrementally modernize the stack. 

You'll work alongside a team of skilled engineers who care about clean code, pragmatism, and shipping reliable, usable systems.

You'll have real impact on a system serving 65,000+ businesses, with the autonomy to incrementally modernize it.

The Team & Codebase

Editor 2.0 team is focused on our funnel and onboarding builder - a visual editor customers use to create their checkout experiences. It's a complex UI with real-time preview, component management, and integrations with the rest of the platform.

The stack:

• PHP (Laravel/Symfony, OOP)
• React components for editor UI
• MySQL/PostgreSQL, Redis, RabbitMQ
• REST APIs, Composer, PHPUnit, Docker, CI/CD pipelines
• Deployments multiple times per week
• We use PHPStan, PSR standards, and structured code reviews to maintain quality.

The environment:

• Small, autonomous team (4–5 engineers)
• Real ownership of work – not just executing tickets
• Direct collaboration with product and design
• Thorough but constructive code reviews
• Remote-first, async-friendly culture

Key Responsibilities:

• Week to week:
  • Extend backend APIs, business logic, and database queries in PHP
  • Build and enhance UI components using React and modern JS
  • Ship features end-to-end: from requirements to production deployment
  • Debug and fix issues in both legacy and modern code
  • Write automated tests for backend and frontend flows
  • Participate in code reviews and technical discussions
• Over time:
  • Take ownership of specific backend services, API endpoints, or frontend modules
  • Help migrate legacy PHP/jQuery code to modern full-stack patterns
  • Improve performance, reliability, and scalability across the stack
  • Mentor other engineers through pairing and feedback

Required Skills:

• Technical:
  • 5+ years of professional experience building and maintaining web applications at scale
  • Strong PHP fundamentals: OOP, MVC, Laravel/Symfony or similar frameworks
  • Experience with full-stack development (PHP backend + JS frontend)
  • Comfortable navigating legacy PHP codebases and modernizing them
  • Experience with REST APIs, relational databases (MySQL/PostgreSQL), and caching systems (Redis, Memcached)
  • Can write automated tests (PHPUnit, Jest, or similar)
  • Understanding of frontend basics: HTML, CSS, JavaScript
  • Familiarity with deployment pipelines, Git, and CI/CD
  • Experience of using AI Agents and implementing and building AI tools and Agents
• Approach:
  • You default to shipping incremental improvements over big rewrites
  • You ask good questions when requirements are unclear
  • You balance code quality with business needs
  • You're comfortable working in codebases that aren't perfect
  • You can explain technical tradeoffs to non-engineers

Nice to Haves:

• Experience building SaaS or e-commerce platforms
• Migrating legacy PHP apps to modern frameworks
• Experience with React or other modern frontend frameworks
• Familiarity with microservices, modular architectures, or API-first designs
• Cloud infrastructure experience (AWS, GCP)

What Success Looks Like

First 30 days:

• Ship at least one meaningful full-stack improvement
• Understand key backend services and frontend flows
• Comfortable navigating legacy and modern code

First 60 days:

• Independently own and ship medium-sized features across the stack
• Provide helpful code reviews to the team
• Identify and propose improvements to full-stack workflows or code

First 90 days:

• Have deep context in 1-2 areas and a roadmap for improvements you'd like to drive.
• Lead a refactor or performance/quality improvement initiative
• Measurably improve performance, reliability, or test coverage in your areas

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart:

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location:

Remote - BR/ME

Job Overview:

We're looking for a strong intermediate or senior frontend engineer to join our Editor 2.0 team. You'll primarily extend and enhance our existing component library for building onboardings and funnels - work that directly impacts how thousands of customers create their checkout experiences.

This isn't greenfield. You'll be working in a mix of legacy (AngularJS, jQuery) and modern (TypeScript, React) code, shipping features that matter while helping us incrementally modernize the stack.

You'll work alongside a team of very good engineers who care about craft, pragmatism, and shipping things that work

The Team & Codebase

Editor 2.0 team is focused on our funnel and onboarding builder - a visual editor customers use to create their checkout experiences. It's a complex UI with real-time preview, component management, and integrations with the rest of the platform.

The stack:

• Mix of AngularJS, jQuery (legacy) and React, TypeScript (modern)
• Incrementally migrating - some parts are pristine, others need TLC
• REST APIs, standard web tooling (Webpack, Jest, Cypress)
• Deploy multiple times per week

The environment:

• Small, autonomous team (4-5 engineers)
• You'll have real ownership - not just executing tickets
• Direct collaboration with product and design
• Code reviews are thorough but constructive
• Remote-first, async-friendly culture

Key Responsibilities:

• Week to week:

  • Extend existing components in our funnel/onboarding builder
  • Ship features end-to-end: from design handoff to production
  • Fix bugs in both legacy and modern parts of the editor
  • Write tests for critical flows
  • Participate in code reviews and technical discussions

  Over time:

  • Take ownership of specific editor features or subsystems
  • Help shape how we migrate legacy code to modern patterns
  • Improve performance and reliability of the editor
  • Mentor other engineers through pairing and feedback

Required Skills:

• Technical:

  • 5+ years shipping frontend features in production web apps
  • Solid JavaScript fundamentals and TypeScript experience
  • Experience with at least one modern framework (React preferred)
  • Comfortable navigating legacy code (AngularJS, jQuery, or similar)
  • Can write tests and debug across browsers
  • Understands HTML, CSS, and browser behavior deeply
  • Experience of using AI Agents and implementing and building AI tools and Agents

  Approach:

  • You default to shipping incremental improvements over big rewrites
  • You ask good questions when requirements are unclear
  • You balance code quality with business needs
  • You're comfortable working in codebases that aren't perfect
  • You can explain technical tradeoffs to non-engineers

Nice to Haves:

• Experience with visual builders, editors, or drag-and-drop UIs
• E-commerce or SaaS product experience
• Have migrated legacy apps to modern frameworks
• Familiar with microfrontends or modular architectures

What Success Looks Like

First 30 days:

• Ship at least one meaningful improvement to the editor
• Understand the editor's architecture and key flows
• Comfortable navigating both legacy and modern code

First 60 days:

• Independently own and ship medium-sized features
• Provide helpful code reviews to the team
• Identify and propose improvements to editor code or workflows

First 90 days:

• Go-to person for specific editor subsystems or components
• Lead a refactor or quality improvement initiative
• Measurably improve performance, test coverage, or reliability in your areas

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location

Remote

Job Overview:

The Quality Assurance Engineer plays a key role in ensuring the reliability, accuracy, and performance of ThriveCart’s e-commerce platform. This hands-on role involves designing and executing test plans, building and maintaining automated test suites, validating new features, and working closely with engineering, product, and support teams. You will help maintain product quality throughout the entire development lifecycle and contribute to continuous improvement efforts across the platform.

Key Responsibilities:

Primary Focus: Test Planning & Execution (Daily)

Test Design & Execution

• Design, execute, and maintain comprehensive test plans and test cases for new features, enhancements, and platform updates.
• Perform functional, regression, integration, and performance testing across web and mobile interfaces.
• Validate user flows, APIs, payment processes, and business-critical scenarios.

Automation

• Develop, expand, and maintain automated test suites using tools such as PlayWright, Jest, or similar frameworks.
• Improve test coverage and reliability through automation.
• Integrate automated tests into CI/CD workflows where applicable.

Quality Control

• Identify, document, and track defects in collaboration with engineering teams.
• Verify and validate defect fixes and ensure resolution meets acceptance criteria.
  
  
• Participate in release planning and coordinate testing activities across multiple product teams.

Secondary Focus: Quality Monitoring & Continuous Improvement

• Monitor production systems for post-release issues and unexpected behavior.
• Contribute to root-cause analysis and post-release quality reviews.
• Recommend enhancements to testing strategies, tools, and processes.
• Support implementation of QA best practices and consistency across teams.

Technical Environment

Primary Technologies (Daily Use)

• PlayWright/ Jest
• Web technologies (HTML, CSS, JavaScript)
• APIs & MySQL
• Browser developer tools
• Git

Secondary Technologies (Regular Use)

• Jira 
• Payment testing tools
• Postman / API testing tools
• Performance and load testing tools

Required Skills:

Experience (2–4 years)

• Software QA or testing experience in SaaS, eCommerce, fintech, or similar environments.
• Solid understanding of testing methodologies: functional, regression, integration, performance.
• Hands-on experience with manual and automated testing.
• Experience testing APIs, databases, workflows, and web-based interfaces.
• Familiarity with bug tracking tools and version control systems.
• Experience testing payment systems or transaction flows is highly valued.

Technical Skills

• Ability to write and maintain automated test scripts.
• Strong understanding of HTML, CSS, JavaScript, and browser tools.
• Understanding of API behavior and database interactions.
• Excellent analytical thinking for discovering edge cases and potential failure scenarios.
• Experience of using AI Agents and implementing and building AI tools and Agents

Soft Skills

• Strong communication and collaboration skills across engineering and product teams.
• Detail-oriented mindset with the ability to balance thoroughness with delivery timelines.
• Proactive problem-solving and ownership mentality.
• Ability to clearly articulate testing outcomes and potential risks.

Nice to Haves:

• JMeter, LoadRunner, or other performance testing tools
• Accessibility testing
• Experience with fintech, subscription billing, or eCommerce systems

What Success Looks Like

First 30 days:

• Learn the platform architecture, QA process, and testing tools.
• Execute initial test cycles and identify defects.
• Set up automation tools and environments.

First 60 days:

• Add meaningful automated test coverage.
• Participate in multiple release cycles with full testing ownership.
• Independently identify and validate edge cases.

First 90 days:

• Own QA for specific product areas or feature groups.
• Improve test coverage, automation frameworks, or QA processes.
• Prevent recurring defects and contribute to pre-release stability.

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location

Remote - Brazil/Mexico

Job Overview:

We're looking for a strong Senior Full-stack PHP Software Engineer to join our team. You'll primarily extend and enhance both the backend services and frontend interfaces that power our funnel and onboarding builder—work that directly impacts how thousands of customers create and manage their checkout experiences.

You'll be working in a mix of modern (object-oriented PHP, Laravel/Symfony, React) and legacy code, shipping features that matter while helping us incrementally modernize the stack. 

You'll work alongside a team of skilled engineers who care about clean code, pragmatism, and shipping reliable, usable systems.

You'll have real impact on a system serving 65,000+ businesses, with the autonomy to incrementally modernize it.

The Team & Codebase

Editor 2.0 team is focused on our funnel and onboarding builder - a visual editor customers use to create their checkout experiences. It's a complex UI with real-time preview, component management, and integrations with the rest of the platform.

The stack:

• PHP (Laravel/Symfony, OOP)
• React components for editor UI
• MySQL/PostgreSQL, Redis, RabbitMQ
• REST APIs, Composer, PHPUnit, Docker, CI/CD pipelines
• Deployments multiple times per week
• We use PHPStan, PSR standards, and structured code reviews to maintain quality.

The environment:

• Small, autonomous team (4–5 engineers)
• Real ownership of work – not just executing tickets
• Direct collaboration with product and design
• Thorough but constructive code reviews
• Remote-first, async-friendly culture

Key Responsibilities:

• Week to week:
  • Extend backend APIs, business logic, and database queries in PHP
  • Build and enhance UI components using React and modern JS
  • Ship features end-to-end: from requirements to production deployment
  • Debug and fix issues in both legacy and modern code
  • Write automated tests for backend and frontend flows
  • Participate in code reviews and technical discussions
• Over time:
  • Take ownership of specific backend services, API endpoints, or frontend modules
  • Help migrate legacy PHP/jQuery code to modern full-stack patterns
  • Improve performance, reliability, and scalability across the stack
  • Mentor other engineers through pairing and feedback

Required Skills:

• Technical:
  • 5+ years of professional experience building and maintaining web applications at scale
  • Strong PHP fundamentals: OOP, MVC, Laravel/Symfony or similar frameworks
  • Experience with full-stack development (PHP backend + JS frontend)
  • Comfortable navigating legacy PHP codebases and modernizing them
  • Experience with REST APIs, relational databases (MySQL/PostgreSQL), and caching systems (Redis, Memcached)
  • Can write automated tests (PHPUnit, Jest, or similar)
  • Understanding of frontend basics: HTML, CSS, JavaScript
  • Familiarity with deployment pipelines, Git, and CI/CD
  • Experience of using AI Agents and implementing and building AI tools and Agents
• Approach:
  • You default to shipping incremental improvements over big rewrites
  • You ask good questions when requirements are unclear
  • You balance code quality with business needs
  • You're comfortable working in codebases that aren't perfect
  • You can explain technical tradeoffs to non-engineers

Nice to Haves:

• Experience building SaaS or e-commerce platforms
• Migrating legacy PHP apps to modern frameworks
• Experience with React or other modern frontend frameworks
• Familiarity with microservices, modular architectures, or API-first designs
• Cloud infrastructure experience (AWS, GCP)

What Success Looks Like

First 30 days:

• Ship at least one meaningful full-stack improvement
• Understand key backend services and frontend flows
• Comfortable navigating legacy and modern code

First 60 days:

• Independently own and ship medium-sized features across the stack
• Provide helpful code reviews to the team
• Identify and propose improvements to full-stack workflows or code

First 90 days:

• Have deep context in 1-2 areas and a roadmap for improvements you'd like to drive.
• Lead a refactor or performance/quality improvement initiative
• Measurably improve performance, reliability, or test coverage in your areas

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

Job Overview:

As Community and Brand Manager, you’ll be the guardian and amplifier of the ThriveCart brand while owning the day-to-day health, engagement, and communication within our community.

This is a proactive role - not reactive moderation. You will ensure ThriveCart looks, sounds, and feels unmistakably ThriveCart everywhere it shows up - while consistently providing updates, sharing timelines and key dates, surfacing important product and company news, and ensuring members feel heard, supported, and excited to be part of ThriveCart.

You will be the voice of the brand inside the community and across key touchpoints - translating internal updates into clear, friendly, and trustworthy communication for our customers.

This role blends strategy and execution: part brand steward, part community leader.

You’ll work closely with marketing, product, support, content, design, and leadership to ensure alignment, clarity, and consistency across every channel.

Key Responsibilities:

Community Engagement

• Actively manage and engage with the ThriveCart community on a daily basis
• Foster a welcoming, helpful, and professional environment aligned with ThriveCart’s brand values
• Encourage meaningful discussion, participation, and peer-to-peer support
• Consistently share product updates, roadmap highlights, timelines, and key dates with the community
• Translate internal information into clear, customer-friendly posts
• Ensure the community is always informed — no silence, no ambiguity
• Serve as the voice of ThriveCart within the community
• Communicate with clarity, empathy, and confidence, even during sensitive or high-traffic moments
• Plan, host, and moderate webinars, tech-ins, and community sessions
• Coordinate agendas, speakers, and follow-ups to ensure smooth execution
• Engage attendees during live sessions and drive post-event discussion
• Support affiliate communications within the community, sharing updates and acting as liaison when needed
• Gather feedback, questions, and sentiment from the community
• Surface recurring themes, concerns, and opportunities to internal teams
• Advocate for the community while aligning with company goals

Brand Ownership & Governance

• Serve as the day-to-day brand guardian for all community-facing content, ensuring every post, reply, announcement, and engagement touchpoint consistently reflects ThriveCart's voice, tone, and messaging standards.
• Apply ThriveCart's brand guidelines when creating and publishing community content across all platforms, including forums, social channels, and member communications — no content goes out that isn't on-brand.
• Review and provide brand feedback on community-generated campaigns, partner spotlights, and user-submitted content before publication.
• Maintain a working knowledge of ThriveCart's brand guidelines and flag inconsistencies or drift when spotted across community channels, escalating where needed.
• Support product launches and campaigns by crafting community announcements and engagement content that aligns with the broader campaign messaging and brand positioning.
• Monitor community sentiment and member feedback to surface insights that inform how ThriveCart's brand voice is landing — and where it could be clearer, warmer, or more differentiated.

Cross-Functional Collaboration & Alignment

• Work closely with product, support, marketing, and leadership teams
• Coordinate announcements, launches, and updates to ensure alignment and accuracy
• Balance creativity with commercial and customer goals
• Ensure campaigns and community messaging are consistent and feel cohesive and strategically aligned

Required Skills

• Exceptional written communication skills with the ability to simplify complex information
• Strong understanding of brand strategy, positioning, and storytelling
• Strong sense of brand voice, tone, and audience awareness
• Proven experience maintaining and scaling a brand across multiple channels
• Experience managing and growing online communities
• High attention to detail with a strong eye for consistency and quality
• Highly organized, proactive, and comfortable owning communication without being prompted
• Naturally engaged, visible, and responsive
• Calm, thoughtful, and confident under pressure
• Confident giving feedback while collaborating respectfully
• Ability to balance creativity with commercial impact
• Demonstrated experience using AI tools (such as ChatGPT, Claude, or Gemini) to meaningfully improve day-to-day productivity, including drafting, research, analysis, and workflow automation
• Hands-on experience designing and deploying AI agents to automate repeatable tasks, with the ability to identify where AI can reduce manual effort and implement solutions independently.

Experience and Education

• Bachelor’s degree in Marketing, Communications, Branding, Business, or a related field (or equivalent practical experience)
• 3–5+ years of experience in brand, community, marketing, or communications roles (SaaS or digital products strongly preferred)
• Hands-on experience managing brand standards across web, product, campaigns, social, email, and community platforms
• Proven experience communicating updates, timelines, or announcements to a customer audience
• Experience moderating or leading an online community (SaaS, ecommerce, or creator-focused products strongly preferred)

Location: UK, London/Hybrid

Salary: 40k pa GBP/ $55k pa - 45k GBP/$62k pa

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart:

ThriveCart is a powerful platform used by over 50,000 people worldwide to generate over $5B in sales. Included within the ThriveCart platform is a learning management system (LMS), affiliate management, cart and checkout functionality, making it a top solution for creators, coaches, consultants, and other businesses.

We integrate with everything you use and have a simple, clean UI with numerous features that allow customers to build income from existing traffic and we are the highest-converting cart for online businesses. Our business is growing, profitable, and backed by LTV SaaS Growth Funds, and we are looking to expand our footprint amongst online businesses.

Location (Remote):

Philippines (This role requires you to support EST timezone)

Position Overview:

As a Customer Support Specialist, you are a pivotal member of our support team, responsible for resolving a wide range of customer issues. You will leverage your deep product knowledge and problem-solving skills to provide effective solutions, ensuring a high-quality customer experience. This role involves direct customer interaction via email, live chats and sometimes video calls, collaboration with other teams, and contributing to our knowledge base.

Key Responsibilities:

• Diagnose and troubleshoot a wide range of customer problems, from technical issues to complex usage questions, creating bug tickets on JIRA and ensuring timely and effective resolutions.
• Deliver clear, concise, and professional communication to customers through various channels.
• Work closely with cross-functional teams, including Engineering and Product, to resolve complex issues and suggest improvements.
• Document and track all customer interactions and solutions in our support ticketing system with a high degree of accuracy.
• Identify patterns in customer issues and recommend long-term solutions to enhance support processes and product functionality.
• Contribute to the creation and improvement of knowledge base articles, ensuring resources are up-to-date and accurate.
• Build trust and rapport with customers, maintaining a calm, empathetic, and solution-focused demeanor in all situations.
• Proactively keep customers informed about the status of their issues and expected resolution times.
• Actively incorporate the company’s core values into daily interactions, emphasizing teamwork and customer satisfaction.
• Welcome and act on constructive feedback to continuously improve performance and alignment with organizational goals.

Qualifications:

• At least 3 years of working experience in the Customer Support/Customer Success/Technical support role
• In-depth understanding of the company’s products, features, and common technical issues (having technical background is an added advantage)
• Awareness of industry best practices to deliver informed solutions and improve customer satisfaction.
• Strong verbal and written communication skills, with the ability to explain complex issues in a way that is clear and accessible to all customers.
• Active listening skills, ensuring thorough understanding of customer concerns and accurate troubleshooting.
• A solution-oriented mindset with the ability to remain patient and professional in high-stress scenarios.
• Demonstrated empathy and the ability to build lasting customer relationships.
• Proven ability to work collaboratively across teams, contributing insights and feedback to enhance products and services.
• A proactive approach to sharing knowledge and improving team performance.
• Skilled in identifying patterns and proposing improvements to streamline processes and enhance the customer experience.
• Ability to balance immediate customer needs with mid-term problem-solving efforts.
• Demonstrated success in handling escalated customer issues.
• Experience mentoring or training team members.
• Familiarity with CRM or ticketing tools, as well as a general understanding of support metrics and KPIs.
• Experience supporting an e-commerce platform is an added advantage.
• Experience of using AI Agents and implementing and building AI tools and Agents

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart:

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location:

Hybrid (London) 3 days in office and 2 days working from home

Job Overview:

We are looking for a hands-on Growth Marketing Manager who blends creative instinct with analytical rigour. You will own the entire funnel — from first touch to paid conversion — and use AI, data, and experimentation to find and scale what works. This is a builder role that requires genuine ownership, not agency management.

Key Responsibilities:

AI Agent Design & Build

• Design, build, and deploy AI agents that automate key marketing team functions and customer lifecycle touchpoints, including lead nurturing and churn signal detection.
• Work hands-on with LLMs and workflow automation tools to reduce manual lift across the team and increase marketing throughput.
• Identify repetitive or bottlenecked marketing processes and systematically replace them with intelligent, scalable automation.

Full-Funnel Experimentation

• Design and execute structured tests across marketing channels, landing pages, and email sequences to optimise conversion rates from Visitor to Free to Paid.
• Build and maintain a disciplined experimentation cadence, documenting hypotheses, results, and learnings so the team compounds knowledge over time.
• Prioritise and scale winning experiments quickly, shutting down underperformers without hesitation.

Content-Led Acquisition

• Collaborate with the content team to shift ThriveCart's marketing from feature-led to value-led, teaching customers how to build better checkout flows, increase conversions, and grow revenue.
• Drive organic traffic growth including visibility across LLM search surfaces such as ChatGPT, Perplexity, and Claude as part of a modern SEO strategy.
• Develop content briefs and distribution strategies that educate, build trust, and create durable acquisition flywheels.

Data-Driven Growth Insights

• Analyse user behaviour data to identify where potential customers are dropping off across the funnel and implement targeted interventions to plug the leaks.
• Own the growth dashboard, tracking key metrics weekly and translating data into clear, actionable recommendations for the wider team.
• Apply growth techniques and UX improvements grounded in data, not instinct alone.

Lifecycle Marketing & Activation

• Build and optimise automated email and in-app messaging workflows that guide free users toward the features most correlated with activation and long-term retention.
• Identify the in-product behaviours that predict conversion and build sequences that drive users toward them systematically.
• Continuously measure, iterate, and improve lifecycle flows based on open rates, click-through rates, and downstream conversion data.

Viral Loops & Referral Programs

• Develop, launch, and iterate on referral and incentive programs that turn ThriveCart customers into active advocates who bring in their colleagues and teams.
• Design referral mechanics, test incentive structures, and measure the compounding effect on acquisition cost and growth rate.
• Identify natural sharing moments in the product and customer journey and build viral loops that feel organic rather than forced.

Market & Competitive Intelligence

• • Maintain an always-on view of competitor moves, pricing shifts, and emerging trends in the checkout and creator economy space.
  • Translate intelligence into positioning recommendations that keep ThriveCart clearly differentiated.
  • Brief the product and leadership teams regularly on market signals that should influence roadmap or go-to-market strategy.

Required Skills:

• Proven track record of owning and improving funnel conversion metrics end-to-end.
• Hands-on experience building or deploying AI agents, automation workflows, or LLM-powered tooling for marketing use cases.
• Strong command of experimentation methodology including A/B testing, statistical significance, and decision-making from data.
• Excellent project management and organizational skills
• Ability to manage multiple channels and stakeholders simultaneously
• Clear, confident communicator with strong written and verbal skills
• Data-driven decision maker with strong reporting capabilities
• Result-oriented mindset

Experience and Education:

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• 5+ years of experience in marketing roles, preferably within SaaS, ecommerce, or digital products
• Experience in product marketing or go-to-market strategy
• Experience working in fast-paced, growth-oriented environments

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.