About ThriveCart:

ThriveCart is a powerful platform used by over 50,000 people worldwide to generate over $5B in sales. Included within the ThriveCart platform is a learning management system (LMS), affiliate management, cart and checkout functionality, making it a top solution for creators, coaches, consultants, and other businesses.

We integrate with everything you use and have a simple, clean UI with numerous features that allow customers to build income from existing traffic and we are the highest-converting cart for online businesses. Our business is growing, profitable, and backed by LTV SaaS Growth Funds, and we are looking to expand our footprint amongst online businesses.

Location:

Remote (EU)

Job Overview:

We’re looking for a strategic and execution-focused Product Manager – Payments to lead the development, optimization, and scale of our global payments infrastructure. In this role, you’ll be responsible for driving core payment functionality, expanding payment method options, improving checkout experiences, and ensuring reliability, security, and compliance across the payments stack.

You’ll work cross-functionally with engineering, design, compliance, operations, and customer success to ensure our merchants have a seamless and trusted payment experience—whether they’re selling digital products, subscriptions, or services.

Key Responsibilities:

• Own and execute the end-to-end product strategy and roadmap for ThriveCart’s payments ecosystem (e.g., checkout, payment gateways, transaction routing, fraud, refunds, treasury, and reconciliation).
• Define, prioritize, and deliver features that improve conversion rates, reduce friction, and support global scalability.
• Partner with engineering and design to deliver high-quality user experiences and robust back-end systems.
• Integrate and maintain third-party payment providers (e.g., Stripe, PayPal, Authorize.net) and explore new options (e.g., local payment methods, wallets, and bank debits).
• Ensure all payment solutions meet regulatory requirements (PCI, PSD2, SCA, etc.).
• Monitor performance, adoption, and reliability of payment systems using data and user feedback.
• Collaborate with customer success and support to identify and resolve user pain points related to payments.
• Stay informed about global payment trends, technologies, and fintech regulations, and bring ideas forward that align with ThriveCart’s growth.

Required Skills:

• Proven track record of building and scaling payments systems in a SaaS, fintech, or eCommerce environment.
• Deep understanding of payment infrastructure, including gateway integrations, card networks, fraud prevention, settlements, and chargebacks.
• Strong technical fluency—comfortable working closely with engineers and interpreting API documentation.
• Excellent communication, prioritization, and stakeholder management skills.
• Strong data-driven mindset—you understand what to track, how to measure it, and how to use insights to iterate quickly.
• 3–5+ years of experience as a Product Manager, ideally with direct ownership over payment products or platforms.
• Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Finance, Economics, or related discipline) preferred but not required.
• Equivalent practical experience in product management, payments, or fintech may substitute for formal education.
• Certifications in product management (e.g., Pragmatic, AIPMM, or CSPO) or fintech/payments (e.g., ETA CPP) are a plus but not mandatory.
• Experience working in agile, cross-functional teams with a focus on delivering customer-centric solutions.
• Experience with global payment methods, subscriptions, recurring billing, or tax compliance tools. 
• Experience with payments orchestration systems and/or treasury systems is considered a plus.
• Experience of using AI Agents and implementing and building AI tools and Agents

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About ThriveCart:

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location:

Hybrid (London)

Job Overview:

We’re seeking a data-driven and creative Paid Ads Marketing Specialist to manage and optimize our paid media campaigns across Google, Meta, and other key ad platforms. This role will be responsible for generating profitable sales. You’ll work closely with external agencies, the wider marketing and creative teams to execute high-impact campaigns that directly contribute to revenue growth.

Key Responsibilities:

• Plan, execute, and optimize PPC campaigns across Google Ads, Meta (Facebook/Instagram), YouTube, and other relevant platforms.
• Conduct in-depth keyword research, audience targeting, A/B testing, and performance analysis to maximize ROI.
• Collaborate with agencies, copywriters and designers to create compelling ad creatives and landing pages that convert.
• Creating new sales funnels to sell various products we operate.
• Monitor and report on campaign performance using tools like Google Analytics, Meta Ads Manager, and reporting dashboards.
• Identify new advertising opportunities and emerging trends to keep campaigns competitive and innovative.
• Continuously refine bidding strategies, budget allocations, and targeting parameters to improve efficiency and effectiveness.
• Ensure full funnel alignment between ad campaigns, landing experiences, and conversion goals.
• Stay current with platform updates, algorithm changes, and PPC best practices.

Required Skills:

• 5+ years of experience managing paid ad campaigns, preferably in a SaaS or e-commerce environment.
• Experience of using AI Agents and implementing and building AI tools and Agents
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
• Relevant certifications (e.g., Google Ads, Meta Blueprint) are highly valued and may be considered in place of a formal degree.
• Equivalent practical experience in paid media or digital marketing will also be considered.
• Proven track record of zero to one with paid media spend, executing creative campaigns
• Strong analytical skills with experience using tools like Google Analytics, Google Tag Manager, Looker Studio, or similar.
• Deep understanding of conversion tracking, attribution models, and performance optimization.
• Experience with landing page optimization and CRO principles.
• Excellent attention to detail, organization, and time management.
• Self-starter with a growth mindset and the ability to thrive in a fast-paced remote team.

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

Job Overview:

As Community and Brand Manager, you’ll be the guardian and amplifier of the ThriveCart brand while owning the day-to-day health, engagement, and communication within our community.

This is a proactive role - not reactive moderation. You will ensure ThriveCart looks, sounds, and feels unmistakably ThriveCart everywhere it shows up - while consistently providing updates, sharing timelines and key dates, surfacing important product and company news, and ensuring members feel heard, supported, and excited to be part of ThriveCart.

You will be the voice of the brand inside the community and across key touchpoints - translating internal updates into clear, friendly, and trustworthy communication for our customers.

This role blends strategy and execution: part brand steward, part community leader.

You’ll work closely with marketing, product, support, content, design, and leadership to ensure alignment, clarity, and consistency across every channel.

Key Responsibilities:

Community Engagement

• Actively manage and engage with the ThriveCart community on a daily basis
• Foster a welcoming, helpful, and professional environment aligned with ThriveCart’s brand values
• Encourage meaningful discussion, participation, and peer-to-peer support
• Consistently share product updates, roadmap highlights, timelines, and key dates with the community
• Translate internal information into clear, customer-friendly posts
• Ensure the community is always informed — no silence, no ambiguity
• Serve as the voice of ThriveCart within the community
• Communicate with clarity, empathy, and confidence, even during sensitive or high-traffic moments
• Plan, host, and moderate webinars, tech-ins, and community sessions
• Coordinate agendas, speakers, and follow-ups to ensure smooth execution
• Engage attendees during live sessions and drive post-event discussion
• Support affiliate communications within the community, sharing updates and acting as liaison when needed
• Gather feedback, questions, and sentiment from the community
• Surface recurring themes, concerns, and opportunities to internal teams
• Advocate for the community while aligning with company goals

Brand Ownership & Governance

• Serve as the day-to-day brand guardian for all community-facing content, ensuring every post, reply, announcement, and engagement touchpoint consistently reflects ThriveCart's voice, tone, and messaging standards.
• Apply ThriveCart's brand guidelines when creating and publishing community content across all platforms, including forums, social channels, and member communications — no content goes out that isn't on-brand.
• Review and provide brand feedback on community-generated campaigns, partner spotlights, and user-submitted content before publication.
• Maintain a working knowledge of ThriveCart's brand guidelines and flag inconsistencies or drift when spotted across community channels, escalating where needed.
• Support product launches and campaigns by crafting community announcements and engagement content that aligns with the broader campaign messaging and brand positioning.
• Monitor community sentiment and member feedback to surface insights that inform how ThriveCart's brand voice is landing — and where it could be clearer, warmer, or more differentiated.

Cross-Functional Collaboration & Alignment

• Work closely with product, support, marketing, and leadership teams
• Coordinate announcements, launches, and updates to ensure alignment and accuracy
• Balance creativity with commercial and customer goals
• Ensure campaigns and community messaging are consistent and feel cohesive and strategically aligned

Required Skills

• Exceptional written communication skills with the ability to simplify complex information
• Strong understanding of brand strategy, positioning, and storytelling
• Strong sense of brand voice, tone, and audience awareness
• Proven experience maintaining and scaling a brand across multiple channels
• Experience managing and growing online communities
• High attention to detail with a strong eye for consistency and quality
• Highly organized, proactive, and comfortable owning communication without being prompted
• Naturally engaged, visible, and responsive
• Calm, thoughtful, and confident under pressure
• Confident giving feedback while collaborating respectfully
• Ability to balance creativity with commercial impact
• Demonstrated experience using AI tools (such as ChatGPT, Claude, or Gemini) to meaningfully improve day-to-day productivity, including drafting, research, analysis, and workflow automation
• Hands-on experience designing and deploying AI agents to automate repeatable tasks, with the ability to identify where AI can reduce manual effort and implement solutions independently.

Experience and Education

• Bachelor’s degree in Marketing, Communications, Branding, Business, or a related field (or equivalent practical experience)
• 3–5+ years of experience in brand, community, marketing, or communications roles (SaaS or digital products strongly preferred)
• Hands-on experience managing brand standards across web, product, campaigns, social, email, and community platforms
• Proven experience communicating updates, timelines, or announcements to a customer audience
• Experience moderating or leading an online community (SaaS, ecommerce, or creator-focused products strongly preferred)

Location: UK, London/Hybrid

Salary: 40k pa GBP/ $55k pa - 45k GBP/$62k pa

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.