As Scale's product portfolio and customer base expand, we are seeking skilled Site Reliability Engineers to manage and maintain our physical infrastructure, including robot stations, servers, computers, and network installations. You will play a crucial role in ensuring our on-site technical facilities operate smoothly while coordinating resource usage and providing hands-on support to remote engineering teams.

These engineers will gain a deep understanding of our physical infrastructure and technical facilities, enabling them to effectively install, configure, and maintain critical systems when needed. A critical aspect of this role will be coordinating access to shared technical resources and serving as the on-site point of contact for remote engineers who need physical changes performed, transforming currently manual coordination processes into a more streamlined and efficient workflow.

You will:

•  Install, configure, and maintain robot stations and related technical equipment on-site.
• Manage and maintain server infrastructure, workstations, and computing equipment in our facilities.
• Oversee network installations, including routers and cabling infrastructure.
• Coordinate access to technical facilities, maintaining schedules and ensuring orderly usage of shared resources.
• Establish and enforce safety protocols and usage guidelines for technical facilities.
• Provide hands-on support to remote engineers, performing physical changes and configurations as requested.
• Troubleshoot hardware, network, and connectivity issues, ensuring minimal disruption to operations.
• Document infrastructure configurations, changes, and maintenance procedures to ensure maintainability and knowledge transfer.
• Proactively identify maintenance needs and capacity constraints to prevent issues before they arise.
• Drive standardization and foster collaboration across different teams to achieve efficient facility usage.

Ideally you'd have:

• 5+ years of experience as an IT Technician, Field Engineer, Facilities Technician, or similar hands-on technical role.
• Proven track record of installing and maintaining server hardware and workstations.
• Experience configuring and troubleshooting network infrastructure and physical installation work.
• Experience coordinating shared resources or facilities, managing schedules and access.
• Familiarity with Linux, Windows and MacOS.
• Knowledge of Python/C++, scripting, and command line (cmd/bash) operations.
• Basic understanding of electrical systems for robot stations and equipment.
• Comfort with rapidly changing, fast-paced environments and a passion for finding solutions to complex physical infrastructure problems.
• Basic understanding of safety protocols and an eagerness to integrate them into facility operations.
• A hunger for learning new technologies, particularly in the realm of robotics and automated systems.
• Strong problem-solving, analytical, collaboration, and communication skills.

Nice to haves:

• Experience with robotics systems or automated equipment.
• Exposure to industrial charging systems or battery management systems.
• Prior experience in facility management or lab coordination.

OVERVIEW:

The Product Safety & Compliance Engineer LATAM will have a direct partnership with our regional product team, certification partners, and product management team for all aspects of regulatory compliance and product certification. The candidate will be responsible for leading multiple certification projects from product concept to mass production, ensuring that all market access requirements are met and that product designs employ appropriate risk mitigation solutions.

Here are some of the EXCITING things you’ll get to do:

• Own the execution of certification activities and risk analysis for multiple new product development projects.
• Establish project needs and deliverables for both our product development teams and third-party regulatory partners.
• Continuously evaluate project risk during the development process and establish contingency plans to overcome obstacles.
• Lead weekly reviews for all assigned projects, present the status and associated project risks.
• Assure that all activities related to product certification commence and execute as planned and on schedule.
• Support the product development teams as subject matter expert, providing counsel on requirements and regulations.

ATTRIBUTES & SKILLS:

• Bachelor’s degree in electrical or mechanical Engineering or similar technical discipline.
• Minimum of 5+ years of compliance or design related experience of consumer or commercial electromechanical products preferred.
• Strong knowledge of regulatory standards and/or governmental regulations.
• Must be able to:
• Operate comfortably in a fast-paced environment with regularly shifting priorities.
• Thrive under pressure and want to be continuously challenged.
• Manage multiple projects simultaneously while maintaining continuous track of key details.
• Multi-task, maintaining a continuous comprehensive understanding of project status.
• Present creative and technically sound solutions to complex problems. 
• Analyze operations and promote continuous improvement initiatives.
• Work with conviction and demonstrate strength on key positions yet be able to collaborate and compromise where appropriate.
• Work and think independently with moderate supervision and generate ideas within their area of expertise.
• Make sound decisions utilizing all available information.
• Communicate complex technical information to audiences with varying technical understanding.
• Adapt well to change.
• Present at a high level to all levels within the organization, demonstrating comfort and confidence in collaborating with colleagues and superiors.
• Fluent English and Spanish (Business Level) is a must.

Location: Mexico City- Santa Fe Region

Hybrid: 3 days a week in office

Complexity in consumer systems is growing exponentially, creating new challenges in sensing, data processing, and system intelligence. Leveraging advanced sensor and signal processing technologies, we are addressing these challenges with innovative approaches. We are looking for an energetic Senior Firmware Engineer who can bridge these technologies with novel software solutions, algorithms, and machine learning primitives.

Required skills:

• Ability to work on communication stacks, in-depth domain knowledge on Bluetooth Classic, Bluetooth LE, Bluetooth Audio, Multipoint, Auracast, Controller stack protocols, BLE profiles/Services.
• Ability to work on system level architecture; ability to create and maintain system level solutions comprised of state-of-the-art hardware and software components and provide documentation for our products.                                   
• Development experience with functions and protocols such as TWS Role switch, fast pairing, voice assistants, Conformance and Teams certifications.
• Ability to understand complex customer application ecosystems and integrate our product offerings.
• Prior experience in developing and debugging all aspects of system software. This includes understanding overall system performance from both a hardware and software perspective.

Qualifications:

• BS or MS in Electrical or Computer Engineering or related field
• 5+ years of Industrial experience in firmware development
• Strong C/C++ and Python programming skills
• Strong knowledge of digital signal processing (DSP) and algorithm development experience
• Experience with communication stacks including Bluetooth classic, BLE USB, SDIO WiFi, Bluetooth & WiFi interoperability.
• Strong knowledge of Tensilica HiFi, Kalimba DSP cores and Bluetooth Audio Frameworks
• Hands on experience with integrating, building, and testing of multi-threaded applications.
• Experience with embedded real-time operating systems
• Experience with SCM tools (GIT, SVN, Clearcase, Perforce, etc.)
• Strong analytical and problem-solving abilities
• Experience with defect tracking tools (Jira, Bugzilla, etc.)
• Strong working knowledge of a software development process (e.g., Agile, Waterfall)
• Application of Object-Oriented concepts and methodologies
• Strong system level knowledge in audio, video and TWS domains

What we offer: 

• Dynamic and supporting international teams.
• Regular assessments and performance reviews. You will have the opportunity for promotion, bonuses and a raise in accordance with the pace at which you develop and your performance. 
• Remote, hybrid or office work.
• 20-25 vacation days per year.
• Equipment for work, laptop and all necessary additions.
• Access to training and courses.
• Private health insurance.
• FIT Pass card for many sports facilities. 

About the role:

We are looking for an experienced Compliance Product Support Engineer to join our Global Technical Support organization. This role is designed for a technical leader who thrives on solving the most challenging escalations at the intersection of regulatory law, IOT systems, and data integrity.

Our customers rely on Samsara to comply with the workplace safety requirements established by the Department of Transportation (DoT/FMCSA) to help create a safer work environment for drivers, and make it easier and faster to accurately track, manage, and share records of duty status (RODS) data. You will serve as the primary technical authority for the software components associated with the ELD compliance product. You are the critical bridge between our customers, field teams, and R&D, ensuring that our product maintains 100% accuracy in recording Hours of Service (HOS) and Records of Duty Status (RODS).

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 
  
  

In this role, you will: 

• Serve as the final escalation point for intricate ELD compliance product for post-sales customers.
• Own the end-to-end lifecycle of complex product issues, coordinating Possible issues and Jira tickets with R&D to drive timely fixes and clear stakeholder visibility.
• Analyze device telemetry and fleet-level patterns using internal tools, translating raw data and logs into clear, actionable technical narratives.
• Provide technical support for audits & inspections in collaboration with our Escalations, Product and Legal teams
• Drive continuous product improvement by leading post-mortem analyses to identify root causes, systemic issues, key learnings, and actionable trends.
• Collaborate with Support and R&D teams to resolve customer issues and escalations, using support trend analysis to develop superior customer solutions.
• Lead technical feedback for new products to ensure supportability and ease of customer understanding.
• Define success criteria, validation plans, and operational runbooks for new feature launches, ensuring global support team readiness.
• Develop or contribute to internal tools to significantly accelerate ticket resolution and trend analysis.
• Elevate the organization's technical expertise by providing technical coaching and conducting case reviews for support engineers.
  
  

Minimum requirements for the role:

• B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical field.
• 6+ years of experience in technical support, field engineering, or systems engineering, specifically with distributed, hardware-integrated products.
• Familiarity with ELD related rules and regulations.
• Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company.
• Excellent written and verbal communication skills, you can speak at technical and conversational levels.
• Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems.
• Demonstrated strong resourcefulness, creativity, and problem-solving skills.
• Adaptability and ability to thrive in a fast-paced, dynamic work environment.
• Experience in direct customer interaction, incident response, and participation in a rotational after-hours/on-call support cadence is essential. 
  
  

An ideal candidate also has:

• Experience with fleet regulatory requirements for compliance.
• Experience in Telematics industry is a plus.
• Data Analysis skills; Python, SQL and Tableau.

About the role:

Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within the umbrella of the Global Technical Support organization. You will be responsible for resolving complex customer problems and improving support across all teams. Your work will be collaborative in nature, working together with other support engineers in multiple support locations to serve our customers and troubleshoot complex issues.  

The ideal candidate will have a strong technical background with experience in a technical support role, proven customer-facing skills, and strong communication skills. You understand the day-to-day aspects of customer support including managing tickets, building knowledge base articles, and providing product feedback to Engineering and PM teams. 

This is a remote role open to candidates residing in Mexico.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Product Expertise: Become an expert on Samsara’s product portfolio of complete Internet of Things (“IoT”) solutions combining hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations across multiple industries.
• Technical Troubleshooting: Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity.
• Responsiveness & Resolution: Respond to customers and resolve their inquiries in a timely and helpful manner with a primary focus on meeting our SLA goals.
• Documentation: Partner with Enablement to author and maintain customer-facing knowledge base articles to help improve the self-serviceability for our end users.
• Partnerships: Work closely to develop partnerships with our Engineering and Product teams in order to reproduce bugs and build testbeds as necessary.
• Feedback Loop: Provide direct feedback to Support Management for product and process improvements to help enhance the customer experience.
• Team Player: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical fields.
• 3–5 years of experience in support, engineering, or other technical roles, including 1–2 years of demonstrated proficiency in troubleshooting mobile applications.

Being bilingual in English and Spanish is a must. 

• Strong familiarity with using CRMs like Zendesk or Salesforce.
• Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems.
• Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company.
• Excellent written and verbal communication skills, you can speak both Engineer and Human.
• Strong bias for action, ability to dive deep, and insistence on the highest standards.
• Ability to work in a hyper-growth environment with shifting priorities.
• Willingness to work holidays and weekends as needed to meet customer demands. 

An ideal candidate also has:

• Experience with industrial systems, electronics, tinkering with cars or IoT devices, or similar hands-on work is a big plus.
• Experience troubleshooting API’s.
• Trilingual English, Spanish, and French is a big plus.

Why This Role Matters

As the Infrastructure Electrical Engineer, you will be responsible for overseeing the integration of facility electrical equipment for our nuclear fusion demonstration
system. You will work across several teams to develop the facility electrical equipment which enables us to achieve net facility gain. During construction you will work with design consulting engineering and contractors to ensure a quality installation which can be safely maintained. Following construction, you will be responsible for the operation, maintenance, and future upgrades of the facility electrical equipment. This position is based in Albuquerque, NM and will require up to 50% travel to our San Leandro, CA facility during the design and permitting process.

What You'll Do

• Develop facility electrical equipment requirements and guidelines for
  building systems including electrical infrastructure, building electrical
  systems, backup power, and energy management systems.
• Assist in the design and development of building electrical systems.
• Interface with engineers, scientists, and technicians to obtain facility
  electrical inputs.
• Work with the Infrastructure Design Team to ensure building electrical
  systems are documented and designed appropriately for permitting
  design, construction, commissioning, and operations.
• Develop electrical equipment commissioning, maintenance, and
  operations plans.
• Oversee the operation, maintenance, and future upgrades of building
  electrical systems.

What You Bring

• Minimum BS, Electrical Engineering
• Minimum 7+ years of experience working in design, construction, facility
  operations, and commissioning for industrial, manufacturing, or
  research facilities
• Experience with medium and low voltage AC systems and high voltage
  DC systems
• Knowledge of NEC and NFPA 70E
• Hands on experience with industrial, manufacturing, or research facility
  commissioning and operations
• Strong multidisciplinary program management skills and ability to work
  diligently across cross functional teams
• Proactive, doer,  with a self starter mindset
• Cooperative and positive attitude which influences your peers to be the
  best versions of themselves
• Track record of reliability and ability to drive results

Bonus Points For

• PE license
• Experience working in a startup environment 
• Experience working in industries such as: fusion, energy, aerospace, or
  chemical

Position Overview:

The Senior Software Quality Engineer is responsible for performing design assurance activities for new introductions and sustaining of medical device software, with the purpose of supporting the Software R&D, Test and Manufacturing departments. The incumbent for this position will support the Software Development Lifecycle of one or more projects from concept generation through production. This person will work closely with software design, software testing, project management, product management, regulatory, human factors, and manufacturing teams to understand and influence the architecture, requirements, detail design, testing, safety and cybersecurity risk evaluation and deployment of the software designs to the market.

This person must be versatile to support other design assurance activities such as data analysis, problem solving/ failure analysis, full QMS compliance and alignment with the software development practices, Business Process Optimization initiatives and continuous improvement to the Quality Management System. Additionally, this person must be able to perform as a Quality Assurance representative for hardware and disposable-related projects to support system-level reliability improvements when needed. They also help guide and mentor other team members in a collaborative environment.

Essential Job Functions and Responsibilities 

• Work closely with Regulatory, R&D, Test and Manufacturing, to ensure the adoption and use of best practices, Quality tools, and Design Control methodologies
• Support Software Quality Assurance (SQA) strategy and operational execution plans
• Knowledge of and experience in developing and medical devices in conformance with Quality System Regulations, ISO13485, ISO14971, ISO62304 and SW96 requirements.
• Applies knowledge of IEC 62304 to product development and sustaining engineering projects.
• Engage with the development team to align best practices and techniques for automated unit and integration testing.
• Continuously monitor customer feedback and report defects found through defect tracking system, provide necessary information to reproduce the defect to arrive at a solution.
• Serve as primary quality representative on one or more teams and projects for software, hardware, disposables, and system changes.
• Lead / Contribute to all elements of safety and cybersecurity risk management. Assesses risk by facilitating the development of risk management tools and contribute to the completion of the overall product risk management file.
• Support Design Verification and Validation planning & execution, including active cross-functional root cause analysis investigation & resolution activities. Develop and execute system related verification and validation plans and protocols, and test reports for medical and non-medical device software.
• Identify product quality and quality system improvement opportunities and drive procedure updates when required.
• Support departmental effort in CAPA investigation and completion.
• Collect, analyze, trend, and communicate quality data throughout the organization for proper escalation and applicable resolution.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Develop and maintain strong relationships with internal and external stakeholders
• Excellent interpersonal skills
• A self-starter, motivated and able to positively motivate others
• Focused, target driven with a positive, can-do attitude
• Support internal and external audits
• Support additional activities, as assigned

Required Qualifications 

• Bachelor’s degree in Computer or Engineering Science, Electrical or Software Engineering (or similar) is required. Master’s degree preferred.

• Minimum of 5 years of hands-on experience in the Quality Engineering discipline.

• Prior experience in the medical device field is required; preferably experience with Capital Equipment medical devices with embedded software and/or digital health initiatives is required.
• Ability to work effectively in a fast paced and dynamic environment.
• Leadership and interpersonal skills to develop and manage good working relationships with internal departments (manufacturing, receiving, purchasing, product development, and regulatory), contractors, and suppliers.
• Thorough knowledge of FDA Quality System requirements, ISO 13485:2016 (Quality System) requirements, ISO 14971 (Risk Management) requirements, ANSI/ AAMI SW96, Knowledge of Good Manufacturing Practices (GMP) and applicable Quality System Standards.
• Strong written and verbal communication skills.
• Must be able to communicate fluently in both written and spoken English

Desired Qualifications

• A self-starter, motivated and able to positively motivate others.
• Focused, target driven with a positive, can-do attitude.
• Drive to assigned objectives which delivers best practice results, added value and continuous improvements across the business and quality management system.
• Leadership and interpersonal skills to develop and manage good working relationships with internal departments (manufacturing, receiving, purchasing, product development, and regulatory), contractors, and suppliers.

• Certified Quality Engineer a plus.
• Lead Auditor certification a plus.
• Lean Certification a plus.
• Experience with statistical analysis software a plus.

What you'll do

We're looking for an IT Support Engineer to join our technology team in Mexico City. This role is ideal for a systems engineer who thrives in a collaborative environment and is passionate about delivering excellent internal customer support. You will be the backbone of our local infrastructure, ensuring that every Claridian has the tools and connectivity they need to drive our mission forward.

In this role, you will:

• Manage and troubleshoot network infrastructure using Cisco, Fortinet, and Unifi equipment to ensure high-performance connectivity.

• Provide high-touch technical support for Windows and macOS systems, troubleshooting hardware and software issues at the machine level.

• Oversee Google Workspace administration, managing user accounts, security permissions, and collaborative tools.

• Manage Mobile Device Management (MDM) solutions to ensure all company hardware is secure and compliant.

• Handle equipment setup, configuration, and deployment, including supporting office technology infrastructure and basic electrical/electronic systems.

• Respond to support tickets and technical requests promptly via Slack, communicating technical solutions clearly to non-technical users.

• Collaborate with cross-functional teams to resolve issues efficiently, maintaining a high standard of internal customer service.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• Bachelor's degree in Systems Engineering, Computer Science, or a related technical field.

• 1-3 years of experience in IT support or a similar technical infrastructure role.

• Working proficiency in English and Spanish; ability to navigate technical documentation and communicate with global teams.

• Strong networking knowledge with hands-on experience in Cisco, Fortinet, or Unifi equipment.

• Proficiency in Google Workspace administration and solid understanding of Windows and macOS operating systems.

• Experience with MDM platforms for fleet management and security.

• Adaptability to fast-changing environments and a proactive attitude toward solving complex hardware/software issues.

• Proven role-specific execution in managing office technology and internal support systems.

Nice to haves

• Experience or interest in AI tools to automate internal support workflows or ticketing responses.

• Independent analytical skills using spreadsheets or data analysis tools to track asset lifecycles and support metrics.

• Basic understanding of electrical circuits and electronics maintenance.

• A good sense of humor.

What you'll do

We're looking for an IT Support Engineer to join our technology team in Mexico City. This role is ideal for a systems engineer who thrives in a collaborative environment and is passionate about delivering excellent internal customer support. You will be the backbone of our local infrastructure, ensuring that every Claridian has the tools and connectivity they need to drive our mission forward.

In this role, you will:

• Manage and troubleshoot network infrastructure using Cisco, Fortinet, and Unifi equipment to ensure high-performance connectivity.

• Provide high-touch technical support for Windows and macOS systems, troubleshooting hardware and software issues at the machine level.

• Oversee Google Workspace administration, managing user accounts, security permissions, and collaborative tools.

• Manage Mobile Device Management (MDM) solutions to ensure all company hardware is secure and compliant.

• Handle equipment setup, configuration, and deployment, including supporting office technology infrastructure and basic electrical/electronic systems.

• Respond to support tickets and technical requests promptly via Slack, communicating technical solutions clearly to non-technical users.

• Collaborate with cross-functional teams to resolve issues efficiently, maintaining a high standard of internal customer service.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• Bachelor's degree in Systems Engineering, Computer Science, or a related technical field.

• 1-3 years of experience in IT support or a similar technical infrastructure role.

• Working proficiency in English and Spanish; ability to navigate technical documentation and communicate with global teams.

• Strong networking knowledge with hands-on experience in Cisco, Fortinet, or Unifi equipment.

• Proficiency in Google Workspace administration and solid understanding of Windows and macOS operating systems.

• Experience with MDM platforms for fleet management and security.

• Adaptability to fast-changing environments and a proactive attitude toward solving complex hardware/software issues.

• Proven role-specific execution in managing office technology and internal support systems.

Nice to haves

• Experience or interest in AI tools to automate internal support workflows or ticketing responses.

• Independent analytical skills using spreadsheets or data analysis tools to track asset lifecycles and support metrics.

• Basic understanding of electrical circuits and electronics maintenance.

• A good sense of humor.

Why This Role Matters

As the Senior Facilities Engineer, you will be the primary technical bridge
between our fusion demonstration system design team and the facility
infrastructure. This is a high-impact role responsible for the integration of
complex mechanical and electrical systems that power and support our fusion
demonstration system. You will manage the interface where cutting-edge
science meets industrial-scale engineering, overseeing design consultants to
develop bespoke hardware and ensuring the facility's infrastructure is perfectly
synchronized with the machine’s operational requirements.
This position is based in Albuquerque, NM, and will require up to 50% travel to
our San Leandro, CA facility for the first year to embed with the design team
during the critical engineering phase.

What You'll Do

• Oversee the interface between the fusion demonstration system design
  and the facility infrastructure, ensuring M&E systems (power, cooling,
  and utilities) meet stringent scientific requirements
• Manage relationships and technical deliverables with external design
  consultants to develop large-scale mechanical and electrical hardware
  supporting the system
• Work with the Infrastructure Design Team to ensure facility systems are
  documented and designed appropriately for permitting, construction,
  and long-term operations
• Support the physical assembly and construction of the fusion
  demonstration system, coordinating the installation of critical
  subsystems within the facility
• Support the development of utility systems including high-voltage
  electrical distribution, specialized cooling loops, and vacuum system
  infrastructure
• Support the commissioning and transition of building systems from
  construction into full-scale research operations

What You Bring

• Minimum BS in Mechanical or Electrical Engineering (Dual-discipline
  familiarity is a significant plus)
• 10+ years of experience in the design, construction, and
  commissioning of large-scale industrial or scientific research facilities
• Proven track record managing complex M&E infrastructure, including
  high-voltage power, process piping, and industrial cooling
• Significant experience managing engineering consultants and large-
  scale hardware procurement contracts
• Proactive, "DOer," and self-starter capable of navigating the ambiguity
  of a first-of-a-kind research project
• A positive attitude and the ability to influence cross-functional teams of
  scientists, engineers, and contractors

Bonus Points For

• Previous experience at a National Laboratory (e.g., SNL, LANL, LLNL)
  or similar highly-regulated research environments
• Experience overseeing construction or facilities involving radiological
  shielding, hot cells, or other high-energy physics hazards
• Knowledge of pulsed-power infrastructure, ultra-high vacuum (UHV)
  environments, or cryogenic systems
• PE (Professional Engineer) license
• Experience working closely with PhD scientists and R&D organizations
  to translate theoretical needs into physical hardware

Summary

QuEra Computing is seeking a Laser Systems Engineer to support the development and evaluation of laser subsystems used in neutral-atom quantum computing platforms. This role will serve as a key technical liaison for vendor collaboration and test and evaluation activities.

The engineer will work closely with QuEra’s Laser Systems and Quantum Systems teams to support subsystem testing, qualification, and scaling efforts. A core responsibility of this role is coordinating with vendors and partners to ensure that laser and photonic subsystems meet performance, reliability, and integration requirements as QuEra’s quantum computing systems scale.

This position will also serve as the on-site technical interface for test and evaluation activities associated with DARPA’s Quantum Benchmarking Initiative (QBI) and related programs. The role involves coordinating subsystem evaluation, test protocols, and milestone documentation.

The ideal candidate combines hands-on experience with advanced laser systems, strong experimental troubleshooting skills, and the ability to work effectively with external partners and multidisciplinary engineering teams.

~20% travel to partner facilities and vendor sites is required.

Responsibilities

Laser System Scaling and Architecture Development

• Work closley with our Laser System team on supporting the development and scaling of QuEra’s laser infrastructure as quantum systems grow in size and complexity.
• Explore approaches for increasing optical power, stability, and scalability across multi-wavelength laser systems together with the laser system and quantum hardware team.
• Evaluate potential architectures, technologies, and vendor solutions that support higher-power and more scalable laser subsystems.
• Contribute to technical discussions and experiments aimed at improving laser system performance, reliability, and manufacturability as systems transition from experimental prototypes toward larger-scale deployments.

Vendor Collaboration and Subsystem Qualification

• Serve as the technical point of contact for vendors developing laser and optical subsystems.
• Coordinate subsystem testing, qualification, and integration activities with external partners.
• Support vendor evaluation, component qualification, and performance verification for critical optical hardware.

QBI Testing and Evaluation Liaison

• Serve as the on-site technical interface for Quantum Benchmarking Initiative (QBI) test and evaluation activities.
• Coordinate with QuEra’s Laser Systems team to define subsystem test procedures, instrumentation requirements, and evaluation protocols.
• Support milestone documentation, technical reporting, and data collection for federal research programs.

Additional Responsibilities

• Collaborate with photonics, optics, and quantum systems teams to define subsystem interface requirements and integration workflows.
• Assist with development of test infrastructure for evaluating laser performance, stability, and reliability.
• Support procurement, documentation, and lifecycle management of laser and optical components.
• Contribute to development of operational procedures, safety practices, and technical documentation for laser systems.
• Participate in cross-site coordination with QuEra engineering teams and external research partners.

Qualifications

• 5+ years of hands-on experience operating or maintaining advanced laser systems.
• Experience working with free-space optics, fiber optics, and optomechanical assemblies.
• Strong skills in optical alignment, beam diagnostics, and troubleshooting complex optical systems.
• Familiarity with laser control electronics, feedback systems, or instrumentation used in optical experiments.
• Experience working in laboratory or prototype environments with uptime or experimental reliability requirements.
• Solid understanding of laser safety practices for high-power optical systems.

Preferred Qualifications

• Master’s or Ph.D. in Optics, Physics, Electrical Engineering, Photonics, or a related field.
• Experience with AMO systems, cold-atom experiments, or photonics platforms for quantum technologies.
• Familiarity with laser stabilization techniques (familiarity with laser characterization and performance verification techniques).
• Experience collaborating with external vendors or research partners on photonic or optical subsystems.
• Prior experience working on DARPA, DOE, or other federally funded R&D programs and preparing milestone documentation.
• Strong technical communication and documentation skills.

QuEra is committed to cultivating a diverse work environment and is proud to be an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

#LI-NB1

A New Paradigm For Space Operations. 

Position Overview:

The Electrical Engineer will play a critical role in designing, building, and maturing prototypes for Space Kinetic’s core technology. You will support the team in refining the electrical architecture of the current prototype and driving the system closer to a flight-ready configuration with each iteration. This role is ideal for someone who enjoys taking concepts from schematic to hardware, solving complex electrical challenges, and working closely with mechanical and manufacturing teams to bring cutting-edge space hardware to life. We are exploring electrical engineering opportunities in New Mexico and welcome qualified candidates interested in supporting innovative aerospace programs to connect with us for potential future roles.

What You’ll Do: 

• Design, develop, and build electrical prototypes for Space Kinetic’s core technology.
• Refine and finalize and the current prototype's electrical design to support all phases of prototype maturation.
• Undertake and complete circuit design tasks, generate detailed schematics, and perform component selection aligned with environmental and system requirements.
• Apply detailed tolerancing, design-for-manufacture principles, and thorough documentation across all electrical prototype phases.
• Support PCB layout design and coordinate with external vendors for fabrication and assembly of PCB components.
• Collaborate closely with the Space Kinetic manufacturing and engineering team to integrate electrical systems into mechanical assemblies.
• Verify and validate your electrical designs through testing, troubleshooting, debugging, and iteration to improve system reliability and performance.
• Actively participate in design reviews, contribute to system-level engineering discussions, and ensure the electrical subsystem progresses toward flight-readiness.
• Support the creation and maintenance of electrical documentation, including BOMs, wiring diagrams, interface control documents (ICDs), and test procedures.
• Ensure each design iteration moves the system closer to a flight-ready prototype aligned with Space Kinetic’s 2-year flight demonstration goal.

• The position will be onsite at our Albuquerque, New Mexico facility.  

What We Offer:  

• Competitive Base Salary + Equity-Based Compensation
• Highly Competitive PTO and Holiday Calendar
• Comprehensive Medical, Dental, and Vision Coverage
• Unique Performance-Based Bonus Structure
• Health and Wellness Stipend
• Commuter Benefits

ITAR Requirements:  
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here 

Equal Employment Opportunity: 
Space Kinetic provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, veteran status, disability or any other legally protected status. 

Position Overview  

We are looking for an experienced professional who helps provide an accurate measure of product quality through effective processes and software automation, while continually improving testing throughout the software development life cycle. This person applies both practical and theoretical knowledge in Computer Science, along with previous experience in healthcare or a related industry. Additionally, the individual is expected to have the ability to architect, create, and execute both manual and automated tests across different layers of embedded and cloud applications.

Essential Job Functions and Responsibilities

• Leverage programming skills and test fixture knowledge to design, develop, maintain, and extend software automation frameworks for embedded and cloud applications.
• Collaborate with the team to design, execute, and maintain both manual and automated test scripts across UI, backend, API, performance, scalability, and security layers based on project requirements.
• Establish and enforce quality standards, ensuring they align with project goals and application areas under control.
• Engage with developers, subject matter experts, cross-functional teams, and product management in test case reviews and execution.
• Integrate automated tests into the CI/CD pipeline, ensuring results are stored in a shared repository.
• Translate business requirements into testable features and create test scenarios that meet those needs.
• Identify, troubleshoot, and document reproducible defects, working to resolve issues efficiently with software development team members.
• Create and manage functional, non-functional, and integration testing environments; conduct root cause analysis and debugging for features with moderate complexity.
• Lead discussions with cross-functional team members to identify high-risk areas early in the development lifecycle and create strategies to mitigate those risks.
• Develop test plans, audit execution evidence, and generate test reports, adhering to structured and controlled processes.
• Analyze and verify data conversions across multiple formats to ensure accuracy and compliance with EMR systems.
• Mentor junior team members and contribute to the continuous improvement of software quality methodologies and processes.
• Lead process improvements, manage Jira verification, and facilitate CCB meetings with cross-functional teams to drive consensus and project alignment.
• Troubleshoot complex issues in existing or new software by analyzing both product behavior and code.

Required Qualifications

• Bachelor's Degree in Electrical Engineering, Computer Engineering, or a related technical field, or equivalent combination of education and experience.
• Extensive experience with software quality engineering methodologies and processes.
• 4+ years of programming experience, leveraging AI libraries and tools to enhance and extend test automation frameworks.
• 2+ years of full-stack Software Test Engineering experience.
• 4+ years of experience utilizing AI tools and libraries to enhance test automation frameworks and build test fixtures for hardware interaction.
• 4+ years of hands-on experience in test automation using Python, Robot Framework with Appium, and Selenium.
• Strong understanding of testing methodologies and strategies, including black-box, grey-box, and white-box testing, as well as feature, functional, continuous integration, continuous deployment, continuous testing, and regression testing.

Desired Qualifications

• Experience in performance and load testing for embedded and cloud applications.
• Experience implementing CI/CD pipelines for automated tests across different application layers.
• Strong background in developing and integrating test fixtures with automated tests using Python, Robotframework, or AI tools and libraries.
• Self-motivated, independent, and eager to learn new technologies.
• Detail-oriented, with strong time management skills and the ability to meet deadlines.
• Excellent interpersonal and teamwork skills, with the ability to work independently.
• Exceptional analytical skills and problem-solving abilities.
• Collaborate effectively with team members, both in person and virtually, with this role requiring regular work from the office.
• Fexible, able to work under tight deadlines in office environment, and support off-hours demands when needed.

**Relocation support may be available for qualified candidates who are open to moving to the role’s location (Tijuana, BC).**

Job Summary  

Kairos Power is seeking a highly motivated Instrumentation, Controls and Electrical (IC&E) Engineer with expertise in the development and implementation of instrumentation and control systems for chemical and physical processes to support the Kairos Power fuels program. In this role, you will work within a process and mechanical engineering team to facilitate design, construct, commission, and optimize process equipment and automation systems necessary for TRISO particle fabrication. You will also work cross-functionally with facility operations, facility engineers, quality assurance, and environmental, health & safety (EHS) to enable supporting functions. 

Responsibilities  

• Perform IC&E engineering functions, including supporting the development and implementation of process automation control to support the responsible engineer’s process control narrative and safety design approach.
• Support the responsible engineer in the development of equipment and instrumentation specifications to enable process control for tanks, vessels, valves, lines, and pumps based on process and operational needs as outlined by the responsible engineer.
• Support responsible engineers in the preparation of and maintenance of equipment and instrumentation lists and data sheets.
• Support the responsible engineer in working with the CAD design team to plan cabling, instrumentation and electrical/interface requirements on skid designs supporting process automation.
• Support the responsible engineer in interfacing with vendors and suppliers for procurement of equipment and instruments.
• Support the responsible engineer to develop the equipment commissioning plan, procedures and test documentation.
• Collaborate with the responsible engineer in coordinating with facility operations to implement, optimize and sustain TRISO fuel fabrication processes and associated control systems.
• Support responsible engineers in providing technical instrumentation oversight for fuel fabrication processes and identify opportunities for continuous improvement to improve safety, yield, reliability, maintainability, and operational efficiency. 
• Support responsible engineers in process hazard analyses (e.g., HAZOPs, What-If analyses) by participating in team-based, design and operational safety reviews.
• Support responsible engineers in troubleshooting of process upsets, instrumentation equipment failures and quality deviations during fabrication, commissioning and operations.
• Perform other duties as assigned. 

Qualifications 

• Bachelor’s degree in Electrical Engineering, Controls Engineering, Instrumentation Engineering, or similar discipline or an equivalent combination of relevant education and experience may be considered. 
• 1+ years of experience performing duties as an IC&E engineer in a chemical, pharmaceutical, industrial, or manufacturing setting.
• Experience in reading and interpreting PFDs, P&IDs, equipment lists, and utility consumption lists.
• Experience working with hazardous processes and chemicals and implementing appropriate safety controls.
• Experience in commissioning new vendor supplied equipment, as well as being able to commission in-house designed equipment.

Knowledge, Skills & Abilities 

• Capability in using Cause-and-Effect (C&E) diagrams developed by responsible engineers, to inform controls sequencing.
• Ability to interpret CAD drawings to support IC&E design needs, in terms of cable routing.
• Proven team player with excellent verbal, written communication/presentation and interpersonal skills.
• Ability to work with highly collaborative teams.
• Being able to identify opportunities for improvement of existing equipment.
• Ability to support design reviews by comparing process design intent against mechanical designs and identifying installation, integration, operational, and maintenance interface considerations under guidance.  
• Familiar with process documentation, including PFDs and P&IDs, and how they inform industrial system operations and integration.
• Strong problem-solving and organizational skills, able to manage multiple priorities in dynamic environments while maintaining attention to detail.
• Ability to clearly document plans and effectively convey information across engineering, operations and leadership teams.
• Ability to be proactive and adaptable.
• Prioritizes and ensures safety of oneself and others.
• Ability to proactively collect, manage and transfer knowledge.
• Ability to seek different and novel ways to create efficiencies when working on problems, challenges and issues. 

Physical Conditions 

• Ascending or descending ladders, stairs, scaffolding, ramps, scissor lifts, articulated boom lifts and the like.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Adjusting, moving, transporting, installing, positioning, or removing objects up to 10 pounds in all directions.
• Communicating with others to exchange information. 

Environmental Conditions  

• General office environment.
• Noisy environments.
• Odors or fumes from chemicals or chemical reactions.
• Accessing the accuracy, neatness and thoroughness of the work assigned.
• High-concentration, demanding and fast-paced.

Safety and PPE  

• Reading and interpreting hazardous warning signs.
• Reporting issues with equipment or unsafe conditions.
• Wearing proper PPE, to include face mask, face shields, gloves, safety shoes, etc. 

Travel  

• Some travel may be required, up to 5% 

Additional Requirements   

• Seldomly requires working weekends.
• Occasionally requires schedule flexibility.
• Seldomly requires extended hours to support launch and critical project timelines.  

#LI-Onsite

Position Overview  

The Senior Software Developer in Test Engineer is an experienced professional who participates in providing accurate measure of product quality, processes, software automation, and continually help improve testing throughout the software development life cycle. This person applies their practical and theoretical knowledge from Computer Science and previous experience in healthcare or a related industry.   Additionally, the person is expected to have the ability to architect, create, and run both manual and automated tests for different layers of embedded and cloud application.

Essential Job Functions and Responsibilities

• Leverage programming skills and test fixture knowledge to design, develop, maintain, and extend software automation frameworks for embedded and cloud applications.
• Collaborate with the team to design, execute, and maintain both manual and automated test scripts across UI, backend, API, performance, scalability, and security layers based on project requirements.
• Establish and enforce quality standards, ensuring they align with project goals and application areas under control.
• Engage with developers, subject matter experts, cross-functional teams, and product management in test case reviews and execution.
• Integrate automated tests into the CI/CD pipeline, ensuring results are stored in a shared repository.
• Translate business requirements into testable features and create test scenarios that meet those needs.
• Identify, troubleshoot, and document reproducible defects, working to resolve issues efficiently with software development team members.
• Create and manage functional, non-functional, and integration testing environments; conduct root cause analysis and debugging for features with moderate complexity.
• Lead discussions with cross-functional team members to identify high-risk areas early in the development lifecycle and create strategies to mitigate those risks.
• Develop test plans, audit execution evidence, and generate test reports, adhering to structured and controlled processes.
• Analyze and verify data conversions across multiple formats to ensure accuracy and compliance with EMR systems.
• Mentor junior team members and contribute to the continuous improvement of software quality methodologies and processes.
• Lead process improvements, manage Jira verification, and facilitate CCB meetings with cross-functional teams to drive consensus and project alignment.
• Troubleshoot complex issues in existing or new software by analyzing both product behavior and code.

Required Qualifications

• Bachelor's Degree in Electrical Engineering, Computer Engineering, or a related technical field, or equivalent combination of education and experience.
• Extensive experience with software quality engineering methodologies and processes.
• 4+ years of programming experience, leveraging AI libraries and tools to enhance and extend test automation frameworks.
• 2+ years of full-stack Software Test Engineering experience.
• 4+ years of experience utilizing AI tools and libraries to enhance test automation frameworks and build test fixtures for hardware interaction.
• 4+ years of hands-on experience in test automation using Python, Robot Framework with Appium, and Selenium.
• Strong understanding of testing methodologies and strategies, including black-box, grey-box, and white-box testing, as well as feature, functional, continuous integration, continuous deployment, continuous testing, and regression testing.

Desired Qualifications

• Experience in performance and load testing for embedded and cloud applications.
• Experience implementing CI/CD pipelines for automated tests across different application layers.
• Strong background in developing and integrating test fixtures with automated tests using Python, Robotframework, or AI tools and libraries.
• Self-motivated, independent, and eager to learn new technologies.
• Detail-oriented, with strong time management skills and the ability to meet deadlines.
• Excellent interpersonal and teamwork skills, with the ability to work independently.
• Exceptional analytical skills and problem-solving abilities.
• Collaborate effectively with team members, both in person and virtually, with this role requiring regular work from the office.
• Fexible, able to work under tight deadlines in office environment, and support off-hours demands when needed.

Job Summary

Kairos Power is seeking a highly motivated Regulatory Compliance Engineer III with a background in nuclear operations. In this role, you will collaborate with engineering operations, site integration, design, safety analysis, and licensing teams to develop facility operating solutions that align with Kairos Power’s Mission and comply with Nuclear Regulatory Commission (NRC) regulations, license conditions and licensing commitments.  Additionally, you will be a key interface for communications between Kairos Power facility operations and the NRC staff providing oversight of the facility.

This role will be onsite in Oak Ridge, TN. 

Responsibilities

• Provide regulatory guidance and support to the operations team to develop facility operation strategies and implement programs and procedures and to ensure compliance with NRC regulations, license conditions and commitments is maintained.
• Serve as the point of contact for NRC personnel performing oversight of facility operations.
• Lead preparation for, performance of and responses to NRC inspections of facility operations.
• Maintain facility Technical Specifications, FSAR and other licensing basis documents.
• Support 10 CFR 50.59 and 10 CFR Part 21 screenings and evaluations.
• Identify potential regulatory risks and develop mitigation strategies.
• Perform event reportability determinations and develop NRC event notifications in accordance with regulatory requirements and license conditions.
• Prepare correspondence with the NRC including periodic reports, responses to inspection findings, requests for information, licensee event reports, and operator licensing applications.
• Other duties as assigned.

Qualifications

• B.S. degree in Nuclear , Mechanical, Electrical, Civil Engineering, or related field.
• 3+ years of experience in nuclear facility operations, with NRC-licensed operator (SRO or RO license) experience preferred.
• Regulatory compliance experience is not required – we are willing to provide training, experience interacting directly with the NRC is preferred.
• Experience developing compliance-based programs and procedures - Procedure Professionals Association (PPA) certification preferred.

Knowledge, Skills & Abilities

• Understanding of NRC regulations (10 CFR Part 50, 10 CFR Part 21, etc.) and regulatory guidance (regulatory guides, inspection procedures, etc.).
• Demonstrated technical writing ability.
• Knowledge of operational protocols and implementation of operating procedures.
• Demonstrated coordination skills including advisory, relationship and stakeholder management skills fit to handle a small / start-up environment.
• Demonstrated ability to earn the trust of team members and management.
• Eager to learn and develop skills in nuclear compliance, with a proactive and growth-oriented mindset.
• Entrepreneurial, adaptable and collaborative, and fully committed to Kairos Power’s mission.
• Strong team player with exceptional communication and interpersonal skills, effective at all organizational levels.
• Proactive and accountable, driven to meet milestones while embracing challenges with respect and determination.
• Ability to work with highly collaborative team.
• Ability to problem solve quickly and efficiently.
• Ability to proactively collect, manage and transfer knowledge.
• Ability to seek different and novel ways to create efficiencies when working on problems, challenges and issues.
• Prioritizes and ensures safety of oneself and others.

Physical Demands

• Ascending or descending ladders, stairs, scaffolding, ramps, scissor lifts, articulated boom lifts and the like.
• Setting up and transferring temporary structures (e.g. scaffolding, ladders).
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Adjusting, moving, transporting, installing, positioning, or removing objects up to 30 pounds in all directions.
• Communicating with others to exchange information.

Environmental Conditions

• General office environment.
• Outdoor environment or elements such as precipitation and wind.
• Noisy environments.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• High-concentration, demanding and fast-paced.
• Manufacturing/Industrial Environments.
• Radiological/Controlled Environments.

Safety and PPE

• Reading and interpreting hazardous warning signs.
• Reporting issues with equipment or unsafe conditions.
• Color identification: detecting, distinguishing, recognizing and identifying colors.
• Wearing proper PPE, to include face mask, face shields, gloves, safety shoes, etc.

Travel

• Some travel may be required, up to 35%

Additional Requirements

• Requires schedule flexibility occasionally.
• Requires non-standard work-week hours occasionally,
• Requires extended hours to support launch and critical project timelines occasionally.

• Onsite: #LI-Onsite