Important Information

Experience: +6 years

Job Mode: Full-time

Work Mode: Hybrid position to work 4 days per month at the client's office in Mexico City or GDL

ID: 19964

Responsibilities and Duties

•  Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues from Marquee Helpdesk (L1)
•  Providing mentorship and guidance to junior team members to ensure successful resolution of issues
•  Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms.
•  Automate manual processes to increase efficiency and reduce risk.
•  Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
•  Work closely with the engineering team to drive resolution of client issues.
•  participate in on-call rotations and respond to incidents as needed.
•  Continuously improve processes and systems to increase reliability and reduce risk.
•  Influence and suggest improvements on roadmap for enhancing Marquee client experience.
•  Create documentation /runbooks and code snippets to share with clients and internal engineering teams

Key criteria:
•  Must be comfortable coding in Java and or Python, debugging API calls, writing quality-of-life snippets for clients, creating scripts for debug tooling.
•  Must have a basic knowledge of UI and API integration.
•  Must be presentable to clients and a clear, empathetic communicator able to talk to clients and stakeholders with confidence.
•  Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.

Mandatory Skills: Java or any object-oriented programming language, Linux, SQL (between Linux and SQL, candidate should be strong in at least one of them)

Basic Qualifications (Required skills)

· Bachelor’s degree in information technology, Computer Information Systems, Computer Science, or a related field.
· 3 to 5 years of work experience on SDLC/Devops, LINUX system platforms.
· Good Linux Scripting/Development skills - JAVA, Python (any).
· Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud.
· Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
· Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution.
· Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any)
· Strong analytical and troubleshooting capabilities.
· Excellent soft skills & Communication (Verbal and Written) .
· Must be willing to work in rotational shifts.
· Ability to Multi task in high paced environment.
· Problem Solver and To-Do attitude, ability to face technical challenges and drive solution.

Preferred Qualifications (Nice to have)

· Having worked in environment supporting 10000+ servers a plus.
· Multiple Application Support Experience a plus.
· ITIL and ITSM experience a plus.
· Global clients facing Support team experience a plus.
· Able to work within a Global team, prior experience a plus .
· Prior experience with Financial Institution a plus.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Company Background

Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.

Project Description

You will be embedded into one or more software engineering teams to provide operational service and infrastructure support. You will deliver service to your assigned team while contributing agnostic solutions to the broader Engineering organization. The role focuses on operating infrastructure, ensuring systems are monitored, automated, scalable, and production-ready. Responsibilities range from server provisioning and infrastructure automation to troubleshooting and application deployments.

Technologies

• AWS, Linux
• Terraform, Terragrunt, Ansible
• Bash, Python
• Kubernetes, Docker
• Microservice Architecture, REST APIs
• CI/CD (GitLab CI, GitHub Actions, Jenkins)
• Monitoring (Grafana, Prometheus, InfluxDB)
• Git

What You'll Do

• Design, build, and operate production infrastructure with strong automation focus
• Manage AWS-based cloud infrastructure and, where applicable, physical infrastructure
• Implement Infrastructure as Code using Terraform or Ansible
• Support containerized workloads using Docker and Kubernetes
• Collaborate with development teams to resolve operational issues
• Build and maintain monitoring and alerting systems
• Troubleshoot issues across the full application stack
• Work with logs to identify and resolve root causes of failures
• Document system architecture and operational procedures
• Participate in on-call rotation

Job Requirements

• 2+ years of experience in DevOps, cloud infrastructure, or related roles
• Hands-on experience with AWS (other clouds are a plus)
• Experience with Terraform or Ansible
• Strong troubleshooting skills in Linux environments
• Understanding of networking and internet fundamentals
• Experience with monitoring systems (Grafana, Prometheus, InfluxDB)
• Scripting skills in Bash or Python
• Experience with Docker and Kubernetes
• Familiarity with CI/CD pipelines
• Confident use of Git
• Understanding of security basics (IAM, secrets management, HTTPS/TLS)
• Ability to work independently and manage tasks effectively
• Readiness to participate in on-call
• English level: B1 (Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Role Description

As a Corporate Site Reliability Engineer (SRE) at Dropbox, you will help lead the infrastructure strategy and technical direction of one of the most innovative technology companies globally. Successful candidates will possess a growth mindset, strong accountability and be passionate about designing, building, and securing scalable infrastructure services in a dynamic environment. You will drive improvement projects in automation and observability and effectively handle incidents that arise in a prompt but measured way. In this role, you'll serve as a technical lead of programs related to monitoring, metrics, alerting and reliability throughout the IT Services organization, and contribute to the evolution of our world-class infrastructure while ensuring utmost security and scalability.

Responsibilities

• Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services
• Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response
• Build, Implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms
• Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale
• Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream
• Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level
• Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• 5+ years of experience in site reliability engineering or a similar engineering roles with hands-on coding experience
• Strong knowledge of AWS services, including EC2, S3, RDS, R53, Lambda, and others
• Strong knowledge of Linux administration, internals, filesystems, volume management and specific distro's such as Ubuntu, RHEL, DNS, DHCP
• Experience with monitoring and logging tools, Datadog and logging pipeline tools such as Vector or Cribl LogStream
• Experience driving one or more transformational programs related to metrics and observability
• Experience with scripting in a higher level language (Python preferred)
• Experience developing automation to solve infrastructure-related tasks with tools such as Chef/Ansible/Terraform
• Experience with log analysis and building metrics, alerts and visuals from log data
• Strong proficiency in infrastructure-as-code tools, such as Terraform
• Strong Proficiency in Config Management tools specifically Ansible Automation Platform and Chef
• Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes or Amazon ECS
• Knowledge of LDAP, REST API's and current Auth
• Familiarity with GitHub and Git-based workflows
• Understanding of RDS databases and network security technologies, such as WAF
• Strong problem-solving skills and the ability to work well in a fast-paced, collaborative environment
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience managing large-scale multi-cloud or hybrid infrastructure.
• Strong background in Infrastructure as Code (Terraform, Ansible) and GitOps workflows.
• Familiarity with Kubernetes, Docker, and serverless platforms.
• Proven track record improving observability, reliability, and incident response.
• Understanding of compliance and security frameworks (SOC2, ISO 27001, FedRAMP).
• Experience implementing Zero Trust security and access models.

Role Description

We are seeking a motivated Network Engineer to join Dropbox’s Network Engineering team. You’ll work alongside senior and mid level engineers to design, implement, and optimize enterprise network infrastructure across data centers, offices, wireless networks, and cloud environments.

This role provides hands-on opportunities to build expertise in network automation, performance optimization, cloud networking, and security. You’ll support ongoing projects while helping expand the team’s capabilities in automation, observability, and cloud infrastructure consolidation.

Responsibilities

• Monitor, troubleshoot, and optimize networks using Datadog, Kentik NetFlow, and synthetic testing.
• Support datacenter and studio office network deployments, upgrades, and retrofits.
• Assist in day-to-day CorpNet operations including stand-ups and vendor calls.
• Contribute to Aruba Cloud wireless migrations and ongoing management.
• Support AWS, GCP, Azure, and OCI networking initiatives including VPC design, routing, and security optimization.
• Assist with Zscaler ZIA/ZPA/ZDX/ZCC projects including DR testing and Business Continuity deployments.
• Develop, test, and maintain network automation scripts using Ansible and Python.
• Contribute to automation of datacenter office deployments to reduce manual effort and streamline provisioning.
• Work with Terraform and CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD, etc.) to enable repeatable deployments.
• Maintain and improve NetBox, Oxidized, ACL management, and IPAM systems.
• Document network architectures, procedures, and operational guides.
• Contribute to knowledge sharing by writing technical runbooks and training materials.
• Support network segmentation and traffic inspection projects to enhance security posture.
• Assist in secrets and certificate management across enterprise platforms.
• Participate in performance optimization initiatives to improve end-user experience.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• Hands-on experience with Cisco and Juniper platforms.
• Familiarity with network automation using Ansible, Python, and Terraform.
• Understanding of cloud networking concepts (AWS, GCP, Azure, OCI).
• Experience with enterprise networking technologies: DNS, DHCP, VPNs, and Wi-Fi.
• Knowledge of monitoring platforms: Datadog, Kentik, NetBox, IPAM.
• Basic familiarity with CI/CD tools (GitHub Actions, Jenkins, ArgoCD).
• Strong interest in zero trust security (Zscaler) and performance optimization.

Preferred Qualifications

• Exposure to Aruba wireless (on-prem and cloud).
• Experience with Zscaler tools (ZIA, ZPA, ZDX, ZCC).
• Knowledge of Vault or other secrets management platforms.
• Familiarity with containers and Kubernetes networking.
• Strong written skills for technical documentation and runbooks.

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech.  Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

Our Culture

At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:

• We think big
• We take simplicity seriously
• We come as we are
• We act with humility
• We are built on trust

Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.

Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.

🚀 Meet us in CDMX!

Want to meet the team before you apply? Join us on May 28th for our "Beyond the App: Building the Future of Tech with AI & Data" Meet-up in collaboration with RubyCDMX.

Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv

The Role

SimplePractice is hiring for an experienced Senior Software Engineer to join our team in a hybrid role. The ideal candidate will have expert-level knowledge in Ruby on Rails and extensive frontend development experience. This role will be instrumental in implementing a wide variety of planned features and service enhancements to support our growing platform.

As one of the first hires in our brand-new Mexico City location, you will play a pivotal role in helping us build a team of software developers who are passionate about what they do.

About You

• You are a passionate, talented engineer who is willing to push the limits of existing technology to create the best possible user experience
• You work on the front-end with heavier emphasis on the backend to develop new features from start to finish, including design of architecture, coding, and testing
• You are delighted by good design and bring that taste to your front-end work
• You love building products that help 200,000+ customers in their day-to-day life

Responsibilities

• Build out the next generation practice management platform
• Work with our Engineering Leadership and Talent group to scale our new office in Mexico City
• Collaborate with our Product group to help understand customer needs, troubleshoot potential problems and define upcoming features
• Write clean, efficient and well-tested code that improves our code base in meaningful ways
• Own frontend architecture decisions including state management, UI performance, navigation
• Help diagnose problems and architect solutions

Desired Skills & Experience

• You have 2 to 5 years of engineering experience, with hands-on Ruby on Rails expertise for a part of your career
• You're proficient in English, with strong communication and collaboration skills
• You have a degree in Computer Science or a related technical field
• You possess strong experience in at least one modern JavaScript framework, specifically Ember.js or React.js, and the ecosystem around those frameworks
• You have designed and implemented large, scalable web applications and have an appreciation for clean, elegant, and simple code
• You have experience taking Rails apps from idea to production
• You understand the value and nuances of Test-Driven Development
• You're comfortable working with remote teams, using GitHub, Slack, Notion, and Zoom to collaborate

Bonus Points

• You’re excited about holding a lead role to help us scale a brand new software developer office
• You have a good understanding of web application security and best practices
• Working knowledge of managing environments using Docker, MySQL, Postgres, Redis, NGINX, and various AWS services
• Confident working with production environments to help troubleshoot problems
• Experience with Linux
• Infrastructure management via Terraform/Ansible
• Experience with compliance standards PCI/HIPAA

Benefits

We offer a competitive benefits program including:

• Privatized Medical, Dental & Vision Coverage
• Work From Home stipend 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
• Monthly Meal Reimbursement
• Holiday Bonus, 15-day Aguinaldo
• Hybrid Work Schedule & Catered Lunch
• A relocation bonus for candidates joining us from a different city 
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse, inclusive work culture centred on great people practices, learning opportunities, and fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Due to business and compliance requirements, this position is open only to candidates residing in Mexico. Applications from candidates outside this region will not be considered.

Job Overview 

We are seeking an experienced Sr. Linux & Oracle Cloud Infrastructure (OCI) Administrator to support a production application hosted on OCI. The role focuses on Oracle Linux administration, OCI networking and security, Terraform-based automation, and operational support for SFTP and mail services.

Essential Duties & Responsibilities:

• Administer and support Oracle Linux systems (patching, tuning, troubleshooting)
• Manage OCI resources: compute, VCNs, subnets, routing, load balancers
• Configure and maintain OCI security (IAM, NSGs, security lists, compartments)
• Design and troubleshoot OCI networking and connectivity issues
• Provision and manage infrastructure using Terraform (IaC)
• Support SFTP and mail services (secure access, monitoring, troubleshooting)
• Perform system monitoring, backup coordination, and DR support
• Participate in production support, incidents, and on-call rotations
• Maintain operational documentation and runbooks

Requirements & Skills:

• 7+ years professional experience administering Linux in production (preferably Oracle Linux or closely related RHEL).
• Strong Hands-on experience with OCI administration (compute, networking, IAM, security)
• Experience supporting Oracle WebLogic Server
• Working knowledge of Oracle Database environments
• IaC & Automation: Deep proficiency with Terraform (modules, workspaces, remote state, testing) and Ansible (roles, collections, idempotency, vault).
• Systems Expertise:
• Kernel, systemd, SELinux/AppArmor, LVM/filesystems (xfs/ext4/btrfs), iSCSI/NFS, SSH/hardening.
• Package and patch management (yum/dnf, repo mirrors, Ksplice), vulnerability management, and baseline hardening (CIS/STIG).
• Solid understanding of Networking Fundamentals: TCP/IP, routing, DNS, DHCP, load balancing, proxies, firewalls/security groups, PKI/certificates (TLS).
• Scripting: Proficiency in Bash
• Experience with SFTP and SMTP/mail services
• Deployment Experience: Comfortable with both modern (immutable, pipelines, containers) and older practices (in‑place upgrades, change windows, maintenance runbooks).
• Troubleshooting: Proven ability to diagnose and resolve complex incidents across OS, network, and platform layers.
• Documentation & Communication: Clear written/verbal communication; ability to author design docs, runbooks, and RFCs.

Nice to Have (Preferred)

• Certifications: Oracle Linux, OCI Architect Professional/Associate, RHCSA/RHCE (or equivalents), Terraform Associate, Ansible Automation.
• Tooling: Packer, GitHub Actions/GitLab CI/Azure DevOps/Jenkins, HashiCorp Vault, OCI Bastion/Cloud Guard, Security Zones.
• Containers & Orchestration: Docker, Kubernetes, admission controls, image signing, and runtime policies.

Preferred Qualifications

• OCI certifications
• Experience with monitoring tools and CI/CD pipelines
• High availability and disaster recovery experience

Soft Skills

• Strong troubleshooting skills
• Ability to work in production-critical environments
• Good communication and documentation skills

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Important Information

Professional proficiency in written and spoken English is required, including for resume submission and interviews.

Who You Will Be Working With

As an Lead Software Engineer at PMG, you’ll join a dynamic team that thrives on collaboration, creativity, and innovation. Our team develops Alli, a cloud-based suite of AI-powered tools that revolutionize digital marketing for some of the world’s most iconic brands. Last year, Alli powered campaigns reaching over 1 billion consumers across 80+ countries, delivering exceptional results that make a meaningful impact on our clients’ businesses.

You’ll work across one of Alli’s key pillars—Actions, Data, or Insights—collaborating with cross-functional teams to solve challenging problems and build scalable, AI-driven solutions. Your work will directly contribute to enhancing PMG’s platform, enabling brands to connect with their audiences in innovative and impactful ways.

This is a place for builders and problem-solvers who love to tackle the challenges of tomorrow. At PMG, your work won’t just live in a prototype—it will ship, making an immediate difference in the world of digital marketing.

What You’ll Be Doing

• Leading the design, development, and deployment of innovative, scalable features within the Alli suite of applications.
• Drafting and implementing architectural designs to produce reliable, complex, and highly scalable technical solutions.
• Working closely with Product Managers, Designers, and cross-functional teams to integrate AI-driven solutions that improve performance and drive business outcomes.
• Building scalable products that drive measurable results for our clients.
• Fostering a culture of collaboration and innovation by mentoring junior and mid-level engineers and promoting development best practices.
• Conducting coding, debugging, testing, and troubleshooting across the application development lifecycle.
• Conducting code reviews and providing fellow backend engineers critical feedback to ensure high-quality, maintainable code across Alli.
• Pioneering development in state-of-the-art technologies that transform the marketing technology space.

What You Will Bring

• 5+ years of backend development experience with NodeJS or Python or Go and a strong focus on building scalable, high-performance systems, or a related field, with a bachelor’s or master’s degree or equivalent experience. We are also open to Frontend specific experience.
• 3+ years working with modern backend frameworks such as ExpressJS, Django or Flask.
• Proven experience designing and integrating RESTful APIs and microservices architectures.
• Hands-on experience working across all stages of software development, including requirements, design, coding, testing, implementation, and support.
• Experience mentoring and guiding engineers to achieve technical excellence.
• Advanced skills in working with databases such as PostgreSQL, MongoDB, Redis, or MySQL, including query optimization and schema design.
• Familiarity with AI technologies like OpenAI, Bedrock, Vertex, and LangChain to explore and implement innovative backend solutions.
• Experience with version control tools like Git and CI/CD pipelines to automate testing and deployments.
• Knowledge of infrastructure-as-code tools such as Terraform or Ansible to manage infrastructure efficiently.
• Hands-on experience with containerization tools like Docker and Kubernetes for deploying and managing distributed systems.
• Strong expertise in monitoring tools such as Grafana, Prometheus, or ELK Stack for performance optimization and issue resolution.
• Strong written and verbal communication skills to collaborate effectively across cross-functional teams.
• A proactive, solution-oriented mindset with a passion for creating reliable and impactful backend systems.

Nice To Have Qualifications

• Interest or familiarity working in the Digital Marketing industry
• AWS Certifications

Professional proficiency in written and spoken English is required, including for resume submission and interviews.

Who You Will Be Working With

As the AI & Software Engineering Senior Manager, you’ll work within Alli, our proprietary digital marketing platform. This group is dedicated to building organizational tools that help orchestrate multimillion-dollar budgets and enable seamless collaboration across globally integrated teams, supporting some of the world’s most recognizable brands.

In this role, you’ll work alongside engineers, product managers, and designers who thrive on tackling challenging problems and building innovative solutions. Together, you’ll leverage AI-powered tools and cutting-edge technology to transform how digital marketing strategies are developed and executed. This team doesn’t just dream up ideas—we bring them to life, delivering real-world impact for our clients and the industry at large.

Our collaborative and fast-paced environment fosters creativity, growth, and innovation. You’ll play a critical role in defining the technical vision and roadmap, driving solutions to complex challenges like data unification, AI-driven automation, and scalable system design. This is an opportunity to lead with purpose, inspire your team, and contribute to a product that’s shaping the future of digital marketing.

What You’ll Be Doing

• Define and manage a multi-year product roadmap in collaboration with Product Managers and Designers to create transformative products.
• Drive innovative projects with a high impact on the media and advertising industry.
• Build and oversee the implementation of complex data integrations via APIs and other common methods.
• Design and manage highly scalable technical solutions, ensuring architectural excellence and cutting-edge performance.
• Conduct code reviews, mentor junior engineers, and provide constructive feedback to help grow your team’s technical expertise.
• Collaborate closely with cross-functional Data & Tech teams to integrate solutions across Alli.
• Champion agile methodologies, maintaining high team productivity and fostering a collaborative, inclusive culture.
• Work within a dynamic environment that embraces short decision-making processes and empowers innovation.

What You Will Bring

• 6+ years of hands-on experience as a software engineer working across the entire SDLC.
• 3+ years leading and managing a team of 5–10 highly skilled developers in an agile SCRUM environment.
• 2+ years working with the MERN stack (MongoDB, Express.js, React, Node.js) or a similar skill set.
• 3+ years of experience working within AWS cloud environments using ECS, Fargate, Lambdas, SQS, Postgres and other similar technologies
• Familiarity with infrastructure-as-code tools such as Terraform, Ansible, Chef, or Puppet to streamline deployments.
• Experience or interest in Generative AI, Large Language Models (LLMs), and platforms like OpenAI, Gemini, Bedrock, or LangChain.
• Experience building a team from the ground up

• Proficiency in automated testing, code reviews, clean code principles, and refactoring strategies to ensure high-quality code.
• Hands-on experience building and scaling RESTful APIs for robust and efficient systems.
• Proficiency in Docker or Kubernetes, with experience managing configurations in containerized environments.

• A commitment to curiosity and adaptability as a continual learner, staying at the forefront of media innovation while prioritizing client success with a customer-focused mindset that seeks opportunities to deliver meaningful value.

About the Role:

Rumble Cloud is seeking a Principal Database Architect to own the architecture, technical direction, and successful delivery of our Database as a Service (DBaaS) offering within our public cloud platform. This role will take over a product already in active development and guide it through hardening, integration, launch, and global scale-out. You will be responsible for shaping the long-term technical roadmap of the service, ensuring it is secure, reliable, performant, and operable at scale for customers worldwide. You will work closely with our development team, engineering team, and early adopter customers to refine the design, drive high-quality implementation, and build the patterns and practices that future engineers will follow.

Key Responsibilities:

• Own the end-to-end architecture of the DBaaS product, including multitenancy, high availability, disaster recovery, backup/restore, observability, and security.
• Review and influence existing epics, stories, and technical designs, identifying gaps and driving improvements.
• Define and maintain architectural standards and patterns for databases across our public cloud (provisioning, configuration, lifecycle management, monitoring, security).
• Work closely with platform, networking, and security teams to integrate DBaaS into our cloud infrastructure, including identity, networking, billing, self-service, and automation.
• Collaborate with Product Management to align technical roadmap with product vision, SLAs/SLOs, and customer requirements.
• Serve as the highest-level technical escalation point for DBaaS-related issues in development, staging, and production environments.
• Support onboarding and success of early “friendly” customers: assist with deployments, performance tuning, troubleshooting, and architecture guidance.
• Define and evolve operational runbooks, incident response patterns, and SRE practices for the DBaaS platform.
• Mentor and coach other engineers and architects as we build an internal team around the service, raising the overall bar for database and data platform expertise.
• Establish and enforce security, compliance, and data protection best practices for the DBaaS offering (encryption, access control, auditing, regulatory considerations).
• Participate in capacity planning and cost optimization, ensuring the service is economically viable at scale.
• Conduct periodic architecture reviews and post-incident reviews, driving continuous improvement in reliability and customer experience.
• Support and advise internal teams on the operation, performance, and troubleshooting of existing database clusters, in addition to primary ownership of the DBaaS platform.

Required Skills & Experience:

• Expert-level experience in database engineering, data platforms, or infrastructure, with significant ownership of production database systems or services.
• Deep expertise with at least one major relational database engine (e.g., PostgreSQL, MySQL, MariaDB, or similar), including replication, backup/restore, performance tuning, and operational best practices.
• Solid understanding of cloud infrastructure concepts, including compute, networking, storage, and security in public cloud or large private cloud environments.
• Experience integrating databases or DBaaS-like offerings with cloud control planes, APIs, and automation/orchestration systems.
• Strong background in reliability engineering for data services (monitoring, alerting, SLOs, incident management, capacity planning).
• Familiarity with security and compliance requirements for database services (encryption at rest/in transit, access control, auditing, data retention, regulatory considerations).
• Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, or similar) and comfort working with CI/CD pipelines.
• Scripting or programming skills (e.g., Python, Go, Bash or similar) for automation, tooling, and integration.
• Proven track record of technical leadership: influencing designs across teams, mentoring engineers, and making clear trade-off decisions.
• Excellent communication skills, with the ability to work effectively with external vendors, internal stakeholders, and customers.

Nice to Have (Preferred Skills):

• Strong, hands-on expertise with both MySQL and PostgreSQL databases.
• Experience designing or operating multi-tenant, high-availability, and distributed database architectures in a cloud or large-scale environment.
• Experience designing or operating a DBaaS offering (e.g., Amazon RDS/Aurora, Azure Database, Cloud SQL, or similar managed services).
• Knowledge of NoSQL or specialized data stores (e.g., Redis, MongoDB, Cassandra) and when to apply them.
• Experience in Kubernetes-based data workloads, operators, or stateful services.
• Familiarity with multi-region architectures, data residency, and geo-replication patterns.
• Exposure to observability stacks (e.g., Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry) for data services.
• Relevant certifications in databases, cloud architecture, or security are a plus.

Qualifications:

• Demonstrated success owning the architecture and technical direction of a mission-critical platform or service.
• Strong customer empathy and a track record of working directly with users or customers to solve complex technical problems.
• Ability to operate at both strategic and hands-on levels, from roadmap and design reviews down to debugging complex production issues.

Annual Compensation Range: 

$185,000 -  $265,000 USD base + benefits + equity (If based in the United States)

$170,000 -  $200,000 USD base + benefits + equity (If based in Canada)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Data Infrastructure Engineer to join our team!

What You'll Do:

• Design, configure and maintain data solutions such as Vitess, Apache Cassandra, NATS, Redis/ValKey
• Work closely with Operations and Application Engineers to develop new solutions and optimize existing ones
• Improve production system scalability, performance, and availability
• Deliver enhancements to observability, operability and reliability to lower TCO

Qualifications:

• 7+ years of experience in databases, eventing systems, or distributed caching systems
• Experience in Linux environments

Bonus Points:

• Kubernetes experience
• Experience running systems at cloud scale
• Familiarity with automation tools (Ansible)

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Brazil

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Remote

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Remote

Platform Engineering Lead builds and operates Rumble’s Internal Developer Platform (IDP) as an internal product that abstracts infrastructure complexity, standardizes golden paths,
and accelerates developer velocity while supporting both DevOps and SRE practices

Key Responsibilities
• Lead the Platform Engineering Team.
• Design, deliver, and continuously evolve the self-service IDP: CI/CD golden paths, IaC templates (Terraform/Ansible), Kubernetes abstractions, pre-configured environments, monitoring
integrations, code repository environment and cloud-resource abstractions for Rumble Cloud.
• Treat the IDP as a product: run user interviews with Development and Production Ops squads, maintain a public roadmap, and measure success by developer velocity metrics (e.g.,
deployment frequency, lead time).
• Embed secure development hygiene, AI-augmented workflows (with mandatory Human-in-theLoop), and Behavior-Driven Development practices into the platform tools.
• Collaborate with the Site Reliability Engineering (SRE) team so the IDP itself is reliable in production (shared ownership model: Platform owns design & evolution; Site Reliability
Engineering (SRE) owns runtime reliability).
• Eliminate toil and duplication across products so cross-functional squads can self-serve deployments, scaling, and observability without reinventing infrastructure.
• Apply Theory of Constraints (TOC) to platform adoption bottlenecks and drive quarterly governance reviews with the Platform Steering Committee.

Required Qualifications
• Strong demonstrable experience building internal platforms or developer-experience tools at
scale.
• Strong background in Kubernetes, GitOps, Infrastructure-as-Code, and self-service portals.
• Product-management mindset (roadmap ownership, customer feedback loops).
• Experience integrating AI tools into engineering workflows while preserving human oversight.
• Familiarity with secure development hygiene (NIST 800-218).
• Cloud-native and automation-first engineering culture.
• Strong leadership

Annual Compensation Range: 

$125,000 - $155,000 USD base + benefits + equity (If based in the United States)

$110,000 - $145,000 CAD base + benefits + equity (If based in Canada)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure.

The actual salary offered varies depending on the candidate's skill level and experience. 

This posting refers to an active vacancy within the organization.

About the Role:

Rumble Cloud is seeking a Kubernetes Engineer to support our team in rolling out and operating our next-generation Kubernetes platform. This role will focus on our new CAPI/CAPO-based Kubernetes solution, which is designed to be compatible with our existing OpenStack Magnum API and will be deployed across our public cloud. You will help run the day-to-day operations of the Kubernetes service, assist with migrations and onboarding from our current Magnum-based offering, and act as an escalation point for complex customer issues that go beyond front-line support. This is a hands-on engineering role for someone who enjoys debugging difficult problems, improving reliability, and working closely with both platform engineers and customer-facing teams.

Key Responsibilities:

• Operate and maintain Rumble Cloud’s Kubernetes platform, including our new CAPI/CAPO-based installation and its integration with the OpenStack Magnum API.
• Assist in the rollout, migration, and upgrade processes as customers transition from the existing Magnum-based solution to the new platform.
• Serve as an escalation point for customer support, troubleshooting complex Kubernetes and cluster lifecycle issues.
• Monitor the health, performance, and capacity of Kubernetes clusters and underlying infrastructure; assist in incident response and root cause analysis.
• Implement and maintain day-2 operations processes, including backup/restore, scaling, patching, and cluster upgrades.
• Collaborate with the Kubernetes Architect to implement standards, best practices, and reference patterns for cluster configuration and operations.
• Help manage and integrate container registries, identity, networking, and storage components required for the Kubernetes platform.
• Automate repetitive operational tasks using scripting and infrastructure-as-code tools.
• Contribute to and maintain runbooks, documentation, and knowledge base articles for both internal teams and customer-facing support.
• Provide feedback from operations and customer interactions to influence platform improvements and product roadmap.

Required Skills & Experience:

• Extensive experience in Linux systems engineering, cloud engineering, or platform/SRE roles, including hands-on work with Kubernetes in production environments.
• Practical experience with installing, operating, and troubleshooting Kubernetes in production environments.
• Experience working with Kubernetes on OpenStack or other cloud providers.
• Familiarity with Cluster API (CAPI) and/or Cluster API Provider OpenStack (CAPO), or strong willingness to ramp up quickly.
• Strong understanding of Linux, containers, and container runtimes (e.g., Docker, containerd).
• Experience with Kubernetes networking, storage, and ingress concepts (CNI, CSI, load balancers, ingress controllers).
• Hands-on experience with scripting and automation (e.g., Bash, Python, or Go) for operational tasks.
• Familiarity with configuration management and IaC tools such as Ansible and Terraform.
• Experience with monitoring and logging in Kubernetes environments (e.g., Prometheus, Grafana, ELK/Graylog, or similar).
• Strong troubleshooting skills, clear written documentation, and effective communication with both technical and non-technical stakeholders.

Nice to Have (Preferred Skills):

• Experience with OpenStack Magnum and its Kubernetes integrations.
• Experience operating Kubernetes on other public cloud platforms (EKS, AKS, GKE).
• Knowledge of Ceph, S3-compatible storage, and their use with Kubernetes.
• Understanding of application architectures on Kubernetes, including microservices and 12-factor applications.
• Exposure to CI/CD toolchains (e.g., Git, GitLab/Jenkins, Artifactory, etc.) for containerized workloads.
• Experience with security hardening and best practices for Kubernetes (RBAC, PodSecurity, network policies, image scanning).

Qualifications:

• Demonstrated experience operating production Kubernetes clusters and working as part of a cross-functional cloud/platform team.
• Ability to work effectively under pressure, handle escalations, and maintain a strong customer-focused mindset.
• Passion for continuous learning in Kubernetes, cloud-native tooling, and automation.

Annual Compensation Range: 

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

Rumble is seeking an experienced Infrastructure Engineer (Data Center) responsible for the operation, maintenance, and optimization of critical data center infrastructure.

As a key member of the Data Center Services Team, you will:

• Build, configure, and deploy physical and virtual servers for various applications.
• Perform ongoing maintenance, upgrades, and health checks on servers.
• Develop and run scripts for automation of administrative and configuration management tasks (Ansible, Terraform).
• Perform OS and security patching and upgrades.
• Diagnose and resolve system issues efficiently and effectively.
• Monitor infrastructure-related tickets and respond within established SLAs.
• Create and maintain clear technical documentation, processes, and procedures.
• Travel to data center locations as required to support operations.

Required Qualifications

• 3+ years of experience working with and building virtual machine–based solutions.
• 3+ years of experience building container-based solutions.
• 3+ years of hands-on Linux administration experience (RHEL, Ubuntu, Rocky), including enterprise server administration (hardware and OS).
• Ability to work independently as well as collaboratively on a high-performing team.
• Strong communication skills and proficiency in documentation.
• Ability to think creatively and propose non-traditional or innovative solutions. And has the capacity to implement in a timely manner.

Preferred Qualifications

• Familiarity with security and compliance
• Experience with Proxmox or similar open-source virtual machine environments and containers.
• Working knowledge of installation and basic administration of open-source databases.
• Networking experience (load balancing, firewalls, DNS).
• Strong awareness of security and compliance best practices.
• Python and Bash scripting experience.
• Familiarity with Disaster Recovery / Business Continuity (DR/BC) processes.

Desired Qualifications

• Linux certification, CompTIA A+, or equivalent technical experience.
• Experience with one or more programming languages.

Annual Compensation Range: 

$107,000 - $134,000 USD base + benefits + equity (If based in the United States)

$84,000 - $106,000 CAD base + benefits + equity (If based in Canada)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America – and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more about us at our careers page.

About the Role

The Senior Network Engineer will join the Connectivity Engineering team within Nubank’s Foundation Business Unit, responsible for the core connectivity platforms that support our regulated environments and customer‑facing products in Mexico and across Latin America. Connectivity Engineering designs, builds and operates the network backbone that keeps Nubank’s products securely available to customers around the world and enables our expansion into new countries and partners.

In this role, you will have end‑to‑end ownership across architecture, delivery and operations for regulatory connectivity, product connectivity and third‑party integrations, supporting both on‑premises and cloud environments in a highly available and regulated context. You will help shape our connectivity roadmap, lead critical initiatives, and support the growth of other engineers while remaining hands‑on in production.

You will also play a key role in our multi‑year journey to evolve from traditionally managed networking toward an automation‑, observability‑ and governance‑first connectivity stack, including responsible use of AI to improve reliability and operations.

What You Will Do

You will:

• Design and implement scalable, resilient network solutions aligned with business and regulatory requirements.
• Own High‑Level and Low‑Level Designs (HLD/LLD) for connectivity initiatives across data centers, WAN, cloud edge and partners.
• Build and evolve data center and WAN connectivity platforms (including VXLAN/EVPN fabrics), ensuring reliability, performance and observability at scale.
• Support production environments with incident troubleshooting, change execution and root cause analysis, including participation in a weekly on‑call rotation.
• Manage and improve network observability and monitoring, analyze performance and implement optimizations for speed, reliability and efficiency.
• Conduct network risk assessments and audits, helping ensure compliance with Nubank’s security policies and regulatory requirements.
• Drive automation and observability initiatives, helping us move from manual processes to automation‑ and observability‑driven operations over time.
• Collaborate with Cloud, Security, Infrastructure and Product teams, vendors and partners, improving documentation, standards and operational practices, and mentoring less senior engineers.

What We Are Looking For

Must‑have

• 5+ years of hands‑on experience as a Network Engineer (or similar role) designing and operating production networks at scale.

Networking fundamentals (hands‑on experience):

• Layer 2: VLANs, STP, LACP, port security.
• Layer 3: Strong experience with BGP (iBGP/eBGP) and OSPF; exposure to VXLAN; IPv6 experience in production is a strong plus.
• High availability: Design and operation of redundant topologies using protocols such as HSRP/VRRP and fast convergence techniques.

Network security and services:

• ACLs, route‑maps, prefix‑lists, NAT, VPN (IPSec-based, such as DMVPN or similar), GRE.
• Solid experience operating Next‑Gen Firewalls, ideally Palo Alto and/or Fortinet (policy design, HA, troubleshooting).

Infrastructure and connectivity:

• Experience with WAN technologies such as MPLS, L3VPN, L2VPN, SD‑WAN or Carrier Ethernet (strong depth in several of them).
• Understanding of data center architectures, preferably spine‑leaf, and their operational implications.
• Knowledge of VXLAN/EVPN fabrics for data center architectures.
• Strong knowledge of core network services and protocols: DNS, DHCP, NTP, SNMP, AAA, TCP/IP.
• Experience with QoS mechanisms (classification/marking, queuing, shaping) to manage performance and prioritize critical traffic in WAN and data center environments.

Platforms, tooling and operations:

• Hands‑on experience with enterprise load balancers (e.g., F5 BIG‑IP LTM/GTM or equivalent).
• Experience in multi‑vendor environments (e.g., Juniper, Cisco, etc.).
• Familiarity with monitoring/observability tools (e.g., Prometheus, Grafana, ThousandEyes or similar).
• Strong production operations experience: troubleshooting and incident handling, change and problem management, and packet‑level analysis (e.g., tcpdump, Wireshark) to diagnose complex network and application‑layer issues.

Ways of working:

• Experience working in an Agile environment (e.g., Scrum or Kanban), collaborating with cross‑functional teams and stakeholders.

Nice‑to‑have

• Experience with network automation and Infrastructure as Code (IaC) using tools such as Terraform, Ansible and Python for automated network provisioning and configuration.
• Cloud networking experience (AWS or similar), including VPC design, hybrid connectivity and security controls.
• Experience with Kubernetes or modern platform environments, especially in how they interact with underlying network and security layers.
• Exposure to financial systems and networks (e.g., SPEI, DIMO or similar payment/clearing systems).
• Certifications such as CCNP, JNCIP, AWS or equivalent (valued but not mandatory).
• Experience with security tools (IDS/IPS, SIEM) and integrating network telemetry into security monitoring.
• Exposure to AI/ML applications in networking (e.g., anomaly detection, traffic analysis, predictive capacity planning), and interest in helping identify realistic, high‑impact use cases for these capabilities in our environment.

How You Operate

You will fit well if you:

• Have a strong sense of ownership and accountability over systems, platforms and outcomes.
• Are comfortable navigating ambiguity, connecting the dots and driving solutions end‑to‑end.
• Communicate clearly and proactively with teams, regions and stakeholders, tailoring your message to the audience.
• Balance hands‑on execution with architectural thinking, knowing when to deep‑dive and when to guide.
• Collaborate effectively with peers, vendors and cross‑functional teams, valuing feedback, documentation and knowledge sharing.
• Enjoy mentoring and supporting other engineers, helping them grow technically and in how they operate.
• Demonstrate strong crisis management, with fast and assertive responses during high‑severity incidents.

Role Location & Working Model

• Location: Mexico (MX).
• Model: Hybrid – from January 2027, we expect three days per week in the office, with flexibility aligned to Nubank’s hybrid work guidelines.

Diversity & Inclusion

We are committed to building a diverse and inclusive team that reflects the customers we serve. We encourage applications from people of all backgrounds and identities, even if you don’t meet 100% of the requirements. If you are excited about building and operating critical connectivity platforms at scale, we’d love to hear from you.

Job Summary 

We are searching for an IT Infrastructure Engineer, on-site for a 6 month contract, to be responsible and accountable for the smooth running of our end-user devices and core applications, primarily for infrastructure located in the Kairos Power Albuquerque, NM site. You will champion the support, implementation, and maintenance of core infrastructure needs impacting the accelerated delivery of engineering and manufacturing services. The successful candidate will have previous IT systems/network engineering experience in an engineering company.  

Responsibilities 

• Install and maintain cloud and on-premises networking and compute resources using IaC where possible 
• Standardize design and management of cloud and on-premises networking and compute resources 
• Coordinate and collaborate with outside partners to deliver secure, functional business solutions 
• Build scalable, reliable, automated solutions that efficiently improve network and application performance 
• Design, deploy, and maintain hybrid infrastructure across multiple offices and datacenters 

Qualifications 

• 3+ years recent work experience as Network Engineer, Systems Engineer, or similar role in a medium/enterprise scale organization; 7+ years overall IT experience 
• Bachelor’s Degree in Computer Science or similar field; or an equivalent combination of education, professional certifications, and work experience is preferred 
• Recent experience with datacenter operations, physical and logical networking, and systems engineering 
• Demonstrated on-the-job knowledge and experience with cloud services technologies (e.g. AWS, Azure, Google Cloud) to include design, implementation, and integration 
• Strong understanding of server-client technologies 
• Practical experience using configuration management tools (e.g. Terraform, Ansible, Puppet, Chef) as part of an Infrastructure as Code environment 
• High degree of proficiency in Windows, macOS, Linux, MDM, SSO, and at least one cloud IaaS platform 
• Prompt communication and excellent documentation skills 
• Resourceful / problem-solver mentality 
• Positive, enthusiastic, service-oriented attitude 
• Able to work in a fast-paced environment and embrace constant changes and challenges 
• Working knowledge of modern information security practices 
• Prior work experience in a highly-regulated industry, especially within the government community 
• Prior work experience for an engineering or industrial/manufacturing company 
• Prior work experience in a fast-paced, high-growth startup 
• Ability to work with highly collaborative team
• Ability to solve problems quickly and efficiently
• Prioritizes and ensures safety of one self and others
• Ability to proactively collect, manage and transfer knowledge
• Ability to seek different and novel ways to create efficiencies when working on problems, challenges and issues

Physical Demands

• Remaining in a stationary position, often standing, or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Adjusting, moving, transporting, installing, positioning, or removing objects up to 50 pounds in all directions
• Communicating with others to exchange information

Environmental Conditions

• General office environment
• Assessing the accuracy, neatness and thoroughness of the work assigned
• High-concentration, demanding and fast-paced

Safety and PPE

• Reading and interpreting hazardous warning signs
• Reporting issues with equipment or unsafe conditions

Travel 

Some travel may be required up to 10%,

Additional Requirements 

• Occasionally requires overtime
• Occasionally requires working weekends
• Occasionally requires schedule flexibility
• Occasionally requires extended hours to support launch and critical project timelines

• #LI-Onsite

As a DevOps Engineer (Azure) at Particle41, you will play a crucial role in enhancing our software development and IT operations processes. The ideal candidate will have a strong background in both software development and IT operations, with a focus on automating and streamlining processes to achieve efficient and reliable software delivery for our customers. You will work closely with development and operations teams of our customers to build, deploy, and maintain critical systems, ensuring the reliability and scalability of the customers' infrastructure.

Responsibilities: 

Collaboration and Communication: 

• Work closely with software developers, system administrators, and other stakeholders to understand the requirements and objectives of projects. 
• Collaborate on the design, implementation, and maintenance of continuous integration and delivery pipelines. 
• Create and maintain comprehensive documentation for systems, processes, and configurations.

Automation and Tooling: 

• Design, implement, and manage automation processes for software build, deployment, and configuration. 
• Evaluate, select, and implement tools and technologies to enhance the efficiency of the development and deployment processes.

Infrastructure Management: 

• Manage and maintain Azure cloud infrastructure to ensure scalability, reliability, and security. 
• Implement infrastructure as code (IaC) using tools such as Terraform, ARM Templates, and others. 
• Establish and maintain CI/CD pipelines to automate the software delivery process, including build, test, and deployment phases. 

Monitoring and Performance: 

• Develop and implement monitoring solutions using Azure Monitor, Application Insights, and Log Analytics to ensure the health and performance of systems and applications. 
• Proactively identify and address issues related to system performance, reliability, and scalability.

Security and Compliance: 

• Implement and maintain security best practices in infrastructure and application deployment including Azure AD, Key Vault, and Network Security Groups. 
• Ensure compliance with regulatory requirements and company security policies.

Troubleshooting and Support: 

• Provide support for development and operations teams, addressing issues related to build failures, deployment problems, and system outages. 
• Participate in on-call rotation to respond to and resolve critical incidents.

Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 
• Experience with Azure services including App Services, Functions, AKS, Storage, SQL Database, and Monitor.
• Proven experience as a DevOps Engineer or similar role. 
• Strong proficiency in scripting languages such as Python, Bash, or Ruby. 
• Experience with configuration management tools such as Ansible, Puppet, or Chef. 
• In-depth knowledge of containerization technologies, such as Docker and Kubernetes. 
• Hands-on experience with version control systems, preferably Git. 
• Solid understanding of continuous integration and continuous deployment (CI/CD) concepts and tools. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication and collaboration abilities. 
• Certified (Current or Expired) in at least one of the following: Azure Administrator Associate, Azure Security Engineer Associate, Azure Network Engineer Associate, Azure Developer Associate, Azure Solutions Architect Expert, Azure DevOps Engineer Expert

About Particle41
Our core values of Empowering, Leadership, Innovation, Teamwork, and Excellence drive everything we do to achieve the ultimate outcomes for our clients. Empowering Leadership for Innovation in Teamwork with Excellence ( ELITE )

• E - Empowering: Enabling individuals to reach their full potential.
• L - Leadership: Taking initiative and guiding each other toward success.
• I - Innovation: Embracing creativity and new ideas to stay ahead.
• T - Teamwork: Collaborating with empathy to achieve common goals.
• E - Excellence: Striving for the highest quality in everything we do.

We seek team members who embody these values and are committed to contributing to our mission.

Particle41 welcomes individuals from all backgrounds who are committed to our mission and values. We provide equal employment opportunities to all employees and applicants, ensuring that hiring and employment decisions are based on merit and qualifications without discrimination based on race, color, religion, caste, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, or international laws. This policy applies to all aspects of employment and hiring. 

We appreciate your interest and encourage applicants from these regions to apply. If you need any assistance during the application or interview process, please feel free to reach out to us at careers@Particle41.com

As a DevOps Engineer (GCP) at Particle41, you will play a crucial role in enhancing our software development and IT operations processes. The ideal candidate will have a strong background in both software development and IT operations, with a focus on automating and streamlining processes to achieve efficient and reliable software delivery for our customers. You will work closely with development and operations teams of our customers to build, deploy, and maintain critical systems, ensuring the reliability and scalability of the customers' infrastructure.

Responsibilities: 

Collaboration and Communication: 

• Work closely with software developers, system administrators, and other stakeholders to understand the requirements and objectives of projects. 
• Collaborate on the design, implementation, and maintenance of continuous integration and delivery pipelines. 
• Create and maintain comprehensive documentation for systems, processes, and configurations.

Automation and Tooling: 

• Design, implement, and manage automation processes for software build, deployment, and configuration. 
• Evaluate, select, and implement tools and technologies to enhance the efficiency of the development and deployment processes.

Infrastructure Management: 

• Manage and maintain GCP infrastructure to ensure scalability, reliability, and security. 
• Implement infrastructure as code (IaC) using tools such as Terraform, Deployment Manager, and others. 
• Establish and maintain CI/CD pipelines to automate the software delivery process, including build, test, and deployment phases. 

Monitoring and Performance: 

• Develop and implement monitoring solutions using Cloud Monitoring and Cloud Logging to ensure the health and performance of systems and applications. 
• Proactively identify and address issues related to system performance, reliability, and scalability.
• Security and Compliance: 
• Implement and maintain security best practices in infrastructure and application deployment including IAM, Security Command Center, and VPC Service Controls. 
• Ensure compliance with regulatory requirements and company security policies.

Troubleshooting and Support: 

• Provide support for development and operations teams, addressing issues related to build failures, deployment problems, and system outages. 
• Participate in on-call rotation to respond to and resolve critical incidents.

Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 
• Experience with GCP services including Compute Engine, Cloud Run, GKE, Cloud Functions, Cloud Storage, Cloud SQL, and Operations Suite.
• Proven experience as a DevOps Engineer or similar role. 
• Strong proficiency in scripting languages such as Python, Bash, or Ruby. 
• Experience with configuration management tools such as Ansible, Puppet, or Chef. 
• In-depth knowledge of containerization technologies, such as Docker and Kubernetes. Hands-on experience with version control systems, preferably Git. 
• Solid understanding of continuous integration and continuous deployment (CI/CD) concepts and tools. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication and collaboration abilities. 
• Certified (Current or Expired) in at least one of the following: GCP Cloud Engineer Associate, GCP Cloud Architect Professional, GCP Cloud Developer Professional, GCP Cloud DevOps Engineer Professional, GCP Cloud Security Engineer Professional, GCP Cloud Network Engineer Professional

About Particle41
Our core values of Empowering, Leadership, Innovation, Teamwork, and Excellence drive everything we do to achieve the ultimate outcomes for our clients. Empowering Leadership for Innovation in Teamwork with Excellence ( ELITE )

• E - Empowering: Enabling individuals to reach their full potential.
• L - Leadership: Taking initiative and guiding each other toward success.
• I - Innovation: Embracing creativity and new ideas to stay ahead.
• T - Teamwork: Collaborating with empathy to achieve common goals.
• E - Excellence: Striving for the highest quality in everything we do.

We seek team members who embody these values and are committed to contributing to our mission.

Particle41 welcomes individuals from all backgrounds who are committed to our mission and values. We provide equal employment opportunities to all employees and applicants, ensuring that hiring and employment decisions are based on merit and qualifications without discrimination based on race, color, religion, caste, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, or international laws. This policy applies to all aspects of employment and hiring. 

We appreciate your interest and encourage applicants from these regions to apply. If you need any assistance during the application or interview process, please feel free to reach out to us at careers@Particle41.com