Groupon is mid-transformation. Seven parallel streams. Real targets: contact deflection, resolution rates, repurchase. The streams are moving - but each one needs a single accountable person who can both diagnose the problem and ship the fix. That's this role. You won't be coordinating. You won't be waiting for an analyst or speccing things out for an engineer. You'll pull the data yourself, write the prompt yourself, build the dashboard yourself, and hold people accountable without having authority over them. If it's blocking you, you do it.

Who you'll work with

You'll report to Maguelonne, Director of Operational Transformation. Your closest partners will be teams across Customer Service, Merchant Operations, Product, Engineering, Supply, and Content  with key stakeholders based in Madrid and Prague.

What you'll be doing

• Owning transformation streams end-to-end - defining the problem from raw data, building the delivery plan, assigning owners, setting milestones, and tracking progress in dashboards you build yourself
• Building AI workflows from scratch - writing prompts, running evals, validating output against real cases, improving and scaling
• Pulling and interrogating your own data - building your own reports and business cases without waiting for support
• Holding cross-functional teams accountable - naming blockers early, escalating fast, and not letting "we don't own that" become an excuse for slow delivery
• Finding creative fixes - many people here will say "we tried that before." Your job is to zoom out, find the quick win, and simplify what others have overcomplicated
• Surfacing risks before they become problems - keeping stakeholders aligned without over-meeting

What success looks like

At 30 days: You've personally pulled and analysed the data on your stream. You've shipped at least one small automation or prompt-driven workflow. You know the landscape — the streams, the blockers, the key players.

At 60 days: You own at least one stream with a clear delivery plan. You've prototyped one AI workflow running on real data. Stakeholders come to you when things are stuck.

At 6 months: Contact deflection rate is improving on your stream. At least one AI workflow is in production and being used daily. Your manager doesn't have to chase status — you surface risks before they become issues.

What this role demands

You can demonstrably:

• Ship a production-grade LLM workflow end-to-end - prompt design, tool use, evaluation, edge case handling. A Zapier flow doesn't count.
• Identify an operational problem, form a view on how to fix it, and execute without being pushed
• Hold cross-functional stakeholders to commitments without authority over them — and find structural levers when persuasion alone doesn't work
• Navigate ambiguity and create structure where none exists, while knowing when a decision needs escalation and when it just needs to be made
• Re-plan without drama when priorities shift and not lose the thread of what matters

What we are looking for

• 2-4 years in operations, program management, or strategy & ops roles where you personally shipped - not just managed others who shipped
• At least one production LLM workflow built and running end-to-end
• Comfortable pulling, interrogating, and presenting data without support
• Assertive communicator who names blockers and drives resolution
• Fluent English, based in Madrid or Prague

Nice to have

• Experience at a fast-paced tech or marketplace company
• Familiarity with Customer Service or Merchant Operations contexts
• Active follower of the AI/LLM space - you've tried the tools yourself and have an opinion on which to use when

The hiring process

• TA screen with your recruiter (30 min)
• Hiring manager interview (45 min)
• Case study (3-5 days to complete)
• Case study presentation (45 min) - you walk us through your approach, findings, and recommendations, followed by Q&A

The transformation agenda is real, the exec visibility is high, and the scope is broader than most roles you'll find at larger companies. If you want to move fast, ship AI into production, and be the person who actually unblocks things - apply.

Data Analyst - FCC Reporting

Location: Málaga or Madrid (Spain) - Hybrid: 4 days in the office, 1 day working from home per week

Ebury’s strategic growth plan would not be possible without our Data Analytics & Compliance team and we are seeking a Data Analyst to join our Regulatory FinCrime Compliance domain!

Our data mission is to enable effective risk detection, monitoring and regulatory compliance through robust data models, scalable analytics and high quality reporting. 

The team works closely with Compliance, Risk and Product to design and implement data-driven controls, detection mechanisms, and investigative tools across multiple jurisdictions.

Projects range from building curated data models to cover global key risk indicators for financial crime compliance and automating into standardised board packs, to scaling our regulatory reporting engine to incorporate datasets specific to transaction monitoring, screening and client KYC.

As part of the team you will  

• Design and maintain data models and datasets used for transaction monitoring, customer risk scoring, and financial crime investigations.
• Own end-to-end delivery of FinCrime analytics solutions: requirements gathering, data extraction, transformation, validation, and deployment. 
• Develop and optimise detection logic and monitoring rules (e.g. transaction monitoring scenarios, anomaly detection, behavioural patterns).
• Perform data quality checks and controls to ensure completeness, accuracy, and auditability of FinCrime datasets.
• Build dashboards and analytical tools (Looker / Looker Studio or similar) for monitoring risk exposure, alerts, and investigation pipelines.
• Support regulatory and internal audits, providing traceability of data, methodologies, and controls.
• Contribute to the automation and continuous improvement of FinCrime processes (screening, monitoring, alert handling).

What we’re looking for 

• 2-4 years Experience in Data/Business Analytics – preferably within FinCrime, Compliance, Risk, or Financial Services.
• Advanced SQL skills – able to read and write queries across complex datasets.
• Experience with our modern data stack tools is a plus: dbt, Google Cloud BigQuery, Looker / Looker Studio, Git.
• Experience building data pipelines, transformations, and analytical datasets.
• Solid understanding of financial crime frameworks.
• Experience working with Python is desirable.
• Knowledge of payment flows, FX, or banking products is desirable.
• Strong analytical thinking with focus on data quality, controls, and risk interpretation.
• Experience working with transaction monitoring systems or alerting frameworks is a plus.
• Ability to translate regulatory and compliance requirements into data logic.
• Fluency in English (Spanish, a plus)

What Ebury offers you

• Competitive salary conditions
• Private health insurance, gympass and access to Meditopia
• Support to progress your career in the Data & Analytics world
• Work in a collaborative environment and contribute to a new data infrastructure built on a modern data stack
• Flexible workplace environment (hybrid model, 4 days office / 1 day remote)
• 23 days of annual leave plus your birthday off and all the Málaga public holidays.
• Fun in-person off-sites and virtual get-togethers
• Personal development including language courses

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Role Summary

As a Compliance Data Analyst at Payoneer, you will play a key role in supporting Compliance Office, Compliance Operations, and Compliance Strategy teams to support reporting, alert management, and performance measurement. teams with data-driven insights that influence strategic decisions. You will act as a strong data partner, working to provide accurate and actionable reporting to various stakeholders across the organization.ç

What You’ll Do

• Provide insights to stakeholders such as  Compliance Office, ML, Compliance Operations, and Compliance Strategy teams to support data-driven compliance decisions.
• Use SQL and Excel to analyze complex datasets and present findings clearly and effectively.
• Build dashboards and reports using BI tools to monitor compliance trends.
• Support strategic initiatives by ensuring data is accessible, consistent, and accurate.
• Handle multiple incoming data requests and break down complex problems into smaller, actionable tasks.
• Work cross-functionally with Product and Data teams to ensure alignment and consistency across compliance systems.

Who You Are

• You have 3+ years of experience in data analysis, preferably within compliance, fintech, financial services or risk.
• Proficient in SQL and Excel.
• Experience with BI tools such as Tableau or Power BI is a plus.
• Strong presentation and communication skills; able to explain technical insights to non-technical stakeholders.
• Excellent spoken and written English
• Proficiency in Python - An advantage!
• Experience leveraging AI to optimize processes, automate tasks, and drive better results - An advantage!

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The Challenge

We are looking for a dynamic Information Security GRC Analyst to support IT and InfoSec by performing various governance, risk, and compliance activities as part of the OneTrust InfoSec GRC team.

Your mission

• Customer Security Assurance & Questionnaires
  
  
• • Own a high volume of end-to-end completion of customer security questionnaires (CAQs), RFP security sections, and other assurance artifacts (e.g., SIG, CAIQ, custom questionnaires).

  • Provide accurate, consistent, and defensible responses by leveraging internal evidence repositories (SOC reports, ISO certificates, policies, standards, diagrams, pen test summaries, etc.).

  • Partner with internal stakeholders (Sales, Marketing, Customer Success, Security, Engineering, Privacy, Legal, Compliance, Product) to validate responses and resolve gaps.

• Customer Engagement & Security Discussions

  • Meet with customers and prospects to explain security controls, risk posture, and compliance commitments.

  • Present security topics with confidence and clarity—tailoring depth for technical and non-technical audiences.

  • Support Sales and Customer Success by addressing security objections, clarifying customer audit scope, and enabling procurement cycles.

• Contract & Security Review

  • Perform security reviews of contracts, DPAs, security addenda, and customer security terms.

  • Identify security requirements, non-standard obligations, and risk areas; propose mitigations and collaborate with Legal and Security leadership on negotiation positions.

  • Track contractual security commitments and help ensure they are operationally feasible and aligned with control coverage.

• Operational Excellence

  • Improve team efficiency through standardization, playbooks, and continuous refinement of response libraries.

  • Demonstrated ability to manage, prioritize, and execute a high volume of concurrent requests with accuracy and consistency, while meeting SLAs and maintaining quality standards in a fast-paced environment.

  • Contribute to internal readiness by keeping evidence current, identifying control documentation gaps, and recommending process improvements.

You Are

• • 2-5 years of relevant experience in information security, security compliance, GRC, security assurance, third-party risk, or customer trust functions.

  • Demonstrated experience responding to customer security questionnaires and security due diligence requests.

  • Familiarity with common frameworks and attestations: SOC 2, ISO 27001, NIST, CIS, PCI DSS, HIPAA, GDPR, etc.

  • Strong understanding of security fundamentals (e.g., access control, encryption, vulnerability management, secure SDLC, incident response, logging/monitoring, vendor risk).

  • Experience collaborating cross-functionally (Security, Legal, Privacy, Engineering, Sales).

  • Excellent written and verbal communication skills—able to translate technical controls into clear, customer-ready responses.

  • Strong organizational skills and ability to manage multiple requests with competing deadlines.

• Preferred / Nice-to-Have

  • Industry certifications such as CISA and/or CISM (or equivalent).

  • Experience reviewing/negotiating security contract terms, security addendums, and customer assurance language.

  • Background in SaaS/cloud security assurance or supporting enterprise customers.

• Core Competencies

  • Customer-oriented mindset with the ability to maintain security rigor while enabling business outcomes.

  • Risk-based thinking—knows when to escalate, when to propose mitigations, and how to document decisions.

  • Attention to detail and commitment to consistency, defensibility, and evidence-based responses.

  • Comfort with ambiguity and strong ability to drive outcomes in a fast-paced environment.

  • High-Throughput Execution – Ability to efficiently manage and deliver a high volume of security assurance requests while maintaining quality, accuracy, and timeliness.

• What Success Looks Like (First 90 Days)

  • Independently handles a steady volume of questionnaires with high accuracy and improved cycle times.

  • Builds trusted partnerships with Legal/Privacy/Security to streamline approvals and escalations.

  • Leads customer security calls effectively and contributes to deal progression.

  • Establishes reusable response patterns and mentors junior staff to raise overall team quality.

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

The Partner Migration Hub (PMH) sits at the core of Wellhub’s integration strategy, enabling seamless migration of partners between acquired companies and the Wellhub ecosystem. This role is responsible for ensuring a lossless, data-driven, and operationally smooth transition across networks while continuously improving the migration and onboarding experience.

YOUR IMPACT

• Migration Data Integrity: Lead the audit, cleaning, and consolidation of partner migration data, including commercials, contracts, content, and product information to ensure fully accurate, lossless migration across networks.
• CRM & Bulk Operations: Design and prepare structured batch upload files and support execution within Salesforce and other CRM systems.
• Data Schema Mapping: Define and maintain mappings between Network A and Network B to ensure consistency and integrity across systems.
• Content Adaptation: Develop and localize network-specific content and operational assets required for successful partner activation in the new environment.
• Journey Optimization: Support the design and continuous improvement of migration and onboarding journeys, identifying friction points from notice to first transaction.
• Performance & Risk Monitoring: Track key KPIs (e.g., migration completion rate, onboarding time), detect stalled partners, and define intervention strategies.
• Proactive Recovery Management: Identify stalled states and coordinate proactive outreach through PMH agents to re-engage partners and unblock migration progress.
• Reporting & Cross-Functional Leadership: Build dashboards, deliver insights, and collaborate across PMI, Partner Ops, Integrations, Value Management, and Partnerships teams.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Experienced Operator: 2–5 years in Operations, CX Ops, Finance Ops, RevOps, or analytical roles in fast-paced environments.
• Salesforce User: Strong hands-on experience with Salesforce and CRM data structures.
• Advanced Excel Skillset: Confident using pivot tables, VLOOKUPs, and data analysis techniques.
• Strong Analytical Mindset: Ability to translate complex datasets into operational actions and insights.
• Excellent Communicator: Comfortable working across multiple stakeholders and cross-functional teams.
• Autonomous Problem Solver: Able to operate independently in ambiguous, fast-changing environments.
• Business-Savvy Operator: Strong understanding of sales cycles, partner journeys, and operational processes.
• Languages: English is mandatory; additional languages (German, Spanish, Portuguese) are a plus.
• Marketplace Experience (plus): Experience in multi-sided platforms (e.g., Uber, Rappi, iFood) is highly valued.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in Operations, CX Operations, or similar analytical roles, as well as fluency in English, are mandatory requirements.

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

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Data Analyst - Credit Risk & Underwriting

Ebury (Madrid) Office - Hybrid: 4 days in the office, 1 day working from home per week

Mission

Join Ebury's Analytics team in Madrid to build and maintain the data models and predictive frameworks that underpin our Underwriting and Credit Risk decisions. You'll go beyond reporting, designing scalable analytics assets, training explainable ML models, and translating risk signals into clear business actions.

What you’ll do

• Design, build, and maintain robust dbt data models that transform raw data into analytics-ready assets for Credit Risk and Underwriting.
• Write and optimise complex SQL and Python pipelines to model credit outcomes and surface early warning signals.
• Train, validate, and document explainable ML models (e.g., logistic regression, gradient-boosted trees) to predict defaults and portfolio behaviour.
• Own key Underwriting and Credit Risk KPIs, ensuring dashboards are accurate and up to date.
• Build and maintain dashboards in Sigma and Looker Studio that make risk data accessible to Business and Product stakeholders.
• Partner with Underwriting, Credit Risk, and Product teams to turn model outputs into actionable strategy.

What you'll own

• The end-to-end data modelling layer for Underwriting and Credit Risk analytics.
• Portfolio health monitoring and alerting framework.
• Documentation and explainability artefacts for all production ML models.
• Stakeholder-facing dashboards and regular risk reporting cadence.

Tech stack & environment

• Languages: SQL, Python
• Data modelling: dbt
• BI / visualisation: Sigma, Looker Studio
• ML modelling: Predictive modeling (XGBoost, CatBoost, Scikit-learn)
• Cloud / warehouse: BigQuery, GCP

What you’ll need

• 2+ years in a data-focused role within Banking, Fintech, or Consultancy. 
• Strong SQL — comfortable writing complex joins, window functions, and CTEs at scale.
• Working proficiency in Python for data analysis and modelling.
• Experience building and maintaining dbt projects.
• Foundational understanding of supervised learning techniques and model evaluation (precision, recall, AUC, etc.).
• Ability to explain technical findings to non-technical stakeholders clearly and directly.
• Fluent English (written and spoken).
• High standards for data quality and reproducibility

Nice-to-have skills

• Direct experience with Credit Risk analytics or default modelling.
• Familiarity with Sigma and/or Looker Studio.
• Exposure to version-controlled analytics workflows (Git-based dbt projects).
• Experience with model monitoring and drift detection in production.

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

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