Location: London or Leeds Hybrid (3 days from the office) 

ABOUT THE ROLE 

As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You’ll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You’ll modernize our approach to quality—shifting from traditional sampling to intelligent, AI-informed assessment—while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You’ll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. 

HERE’S WHAT YOU’LL DO 

• Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. 

• Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. 

• Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. 

• Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. 

• Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. 

• Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. 

• Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. 

• Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel  

• Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. 

• Travel to our international engagement centres as required  

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 

• 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. 

• Deep understanding of QA frameworks, calibration practices, and performance drivers. 

• Experience working with or influencing AI-supported QA tools; ZOOM an asset. 

• Ability to drive global standardization while respecting cultural and linguistic differences. 

• Strong analytical mindset and ability to connect quality trends to meaningful actions. 

• Excellent communication skills with the ability to influence cross-regional leaders and partners. 

• Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. 

WHAT SUCCESS LOOKS LIKE 

• Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. 

• All markets show improved quality, consistency, and trust-building behaviors. 

• Calibration is strong, fair, and aligned across regions. 

• Clear, predictive quality signals help prevent issues before they impact consumers. 

• The QA function becomes a driver of brand trust through empathy, clarity, and action—embodying Hear It, Feel It, Fix It. 

Location: London or Leeds Hybrid (3 days from the office) 

ABOUT THE ROLE 

The Global Escalation Strategy & Compliance Manager is a pivotal new role responsible for protecting the consumer experience, elevating decision quality, and reducing unnecessary escalations across SharkNinja’s global support network. You’ll build and execute the strategy that keeps both task-based escalations and executive-level escalations low—and ensures every case is resolved with speed, empathy, accuracy, and trust. You will ensure BPO teams consistently follow our processes around warranty, goodwill, documentation, and case handling, while shaping the operational conditions that prevent escalations from happening in the first place. Through strong partnerships, smart frameworks, and our Hear It, Feel It, Fix It mindset, you’ll help us understand what consumers are telling us, feel the impact of those moments, and act decisively to eliminate friction at its source. 

HERE’S WHAT YOU’LL DO 

• Own the global strategy for minimizing both task-based and executive-level escalations, with a long-term vision of approaching near-zero executive escalation volume. 

• Build frameworks that ensure BPO agents consistently adhere to SharkNinja standards around warranty evaluation, goodwill gestures, documentation accuracy, and case resolution. 

• Monitor compliance and identify patterns of deviation, escalating risks early and driving corrective action with BPO partners. 

• Analyze escalation drivers and partner with Operations, QA, and L&D to eliminate root causes through improved processes, training, coaching, or policy clarity. 

• Transform the escalations process into a predictable, well-governed workflow with clear SLAs and accountability. This includes working with IT and our Tech team to ensure our systems are optimized and refined to allow for seamless escalation paths and full reporting visibility of escalation activity. 

• Lead deep-dive reviews on all executive escalations, identifying systemic issues and designing strategies to prevent recurrence. 

• Develop performance reporting, dashboards, and executive narratives that highlight trends, risks, and successes in escalation reduction and compliance quality. 

• Partner cross-functionally to strengthen consumer trust by ensuring resolutions align to SharkNinja’s empathy-first approach. 

• Drive internal alignment to our Hear It, Feel It, Fix It success pillars—ensuring we listen deeply, understand emotionally, and act decisively. 

• Speak with consumers as needed to resolve complaints and to restore faith in our brand 

• Periodically visit our BPO partners to understand root cause of escalation drivers with boots on the ground. 

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Operations, Communications, or a related field; equivalent experience welcome. 

• 5+ years of experience in escalations leadership, compliance, contact center operations, or CX performance management. 

• Experience managing or influencing BPO performance across markets or channels. 

• Strong understanding of escalation workflows, warranty compliance, case handling standards, and risk management. 

• Proven ability to design strategies that reduce escalations and improve case handling consistency. 

• Skilled in analyzing root causes, identifying systemic issues, and driving preventive action. 

• Superb communication skills—calm, clear, and confident in high-visibility or executive-sensitive scenarios.  This includes regular reports to our ELT highlighting trends and related actions. 

• A passion for empathy-driven service and process integrity that builds trust with consumers. 

• A proactive, ownership-driven mentality with urgency, curiosity, and a focus on delivering measurable outcomes. 

• An understanding of both global consumer and agent escalation behaviors and how to care for each through both regional and universal policy. 

WHAT SUCCESS LOOKS LIKE 

• Executive escalations decrease dramatically and approach near zero thanks to strategic prevention, training, and clarity. 

• Task-based escalations decline significantly due to improved compliance, capability, and decision confidence across BPO teams. 

• Escalation handling becomes predictable, swift, and fully aligned to SLA expectations. 

• BPO teams consistently meet SharkNinja standards for warranty, goodwill, documentation, and case-handling quality. 

• Trend reporting provides clear visibility and drives organizational action before issues escalate. 

• Consumers feel heard, understood, and supported—reflecting our Hear It, Feel It, Fix It philosophy in every resolution. 

• The role becomes a key guardian of trust, ensuring brand-protective outcomes across global markets. 

This role can be based in London or Leeds (Hybrid)

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Role Description 

Editorial Account Manager: Responsible for producing content for some of our larger key accounts and getting involved in the planning and review of content against our agreed strategy.

Key Responsibilities 

Account Management:

• Leading delivery of content across one or two smaller client accounts.
• Working closely with other operational teams, encouraging communication & collaboration.
• Occasionally attending client meetings where relevant and supporting on prep where necessary.
• Being accountable for fulfilling personal workload and completing documentation, alongside ensuring timely delivery of work across assigned client accounts.

Team Management:

• Supporting and mentoring new entry-level team members.
• Sharing knowledge across the team to help drive development and collaboration.
• Helping to support more junior team members, providing constructive feedback to develop their writing skills.

Content Execution:

• Researching, writing, proofreading (and in some cases editing) content of various kinds – commercial, informational, engaging, offsite, creative.
• Following content briefs to create content (with minimal spelling and grammar errors and a good creative flow) for various B2B and B2C clients, with the ability to manage different styles and TOVs.
• Using approved in-house and third-party tools as directed to help in the content execution process.
• Uploading and amending content in a CMS (Wordpress, AEM and similar).

Content Quality:

• Holding ultimate responsibility for the content produced – from brief right through to delivery, ensuring our output meets client expectations.
• Ensuring content follows brand guidelines, SEO best practices, and accessibility standards.

Sales and Strategy:

• Monitoring content trends and relevant industry news to develop knowledge.
• Researching and understanding clients, highlighting further opportunities for exposure through content.
• Supporting senior team members on new business requirements – such as the creation of pitch content.
• Supporting senior team members on content audits and competitor analysis.
• Supporting more senior team members to review content performance.

Desired Skills & Experience 

• Advanced writing skills.
• Strong attention to detail and accountability for quality.
• Ownership of accounts.
• Analytical thinking.

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to Ninette at ninette.desousa@mbww.com, if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

THE PERKS 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

 #LI-JJ1

#li-onsite

Role Overview:

We are seeking a skilled and passionate iOS Engineer to join our dynamic Mobile team. This role involves developing and maintaining our mobile banking applications, ensuring they deliver a seamless, secure, and superior experience for our customers. This is a Hybrid position based in Leeds

Responsibilities:

• Develop and maintain LHV Bank’s iOS applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Optimise application performance and ensure high quality and responsiveness.
• Participate in code reviews to maintain high code quality standards.
• Work closely with product managers and designers to deliver a superior user experience.
• Troubleshoot and debug issues to improve application performance and reliability.
• Stay updated with the latest industry advancements and technologies to incorporate best practices.

Required Skills:

• Experience in iOS development using Swift or Objective-C.
• Strong understanding of iOS SDK, different versions of iOS, and how to deal with different screen sizes.
• Experience with APIs to connect iOS applications to back-end services.
• Knowledge of modern mobile architectures such as MVVM, MVP, or MVI.
• Familiarity with cloud message APIs and push notifications.
• Strong problem-solving skills and ability to troubleshoot issues.
• Excellent communication skills and the ability to work collaboratively in a team environment.
• Experience with Git or other version control systems.
• Knowledge of security best practices for mobile applications.
• Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.

At LHV Bank, you'll be part of a dynamic and supportive team that values innovation, efficiency, and making a positive impact. If you're passionate about pushing the boundaries of digital banking and want to lead a team that's transforming the industry, we'd love to hear from you.

We are looking for an experienced Lead Mobile Engineer to join our Mobile engineers within the Retail Banking team and help drive the delivery and evolution of LHV Bank’s mobile banking applications. Operating at the forefront of financial services, we build secure, reliable, and user-centric mobile experiences that our customers trust every day. 

This role sits alongside an existing Lead Mobile Engineer within the Mobile function. Together, the Leads share responsibility for technical direction, platform leadership, and delivery, with each Lead bringing depth in specific platform areas while collaborating closely across iOS and Android. 

Based in the UK, this hybrid role offers flexibility to work from London or Leeds and provides a clear pathway toward broader engineering leadership and management responsibilities. 

Duties and Responsibilities 

• Provide technical and people leadership within the Mobile engineering group, with a primary focus on one mobile platform while maintaining strong cross-platform collaboration. 

• Line manage a group of Mobile Engineers, supporting their performance, development, and career progression. 

• Lead the delivery of high-quality mobile applications across iOS and Android, ensuring reliability, security, and excellent user experience. 

• Share ownership of the mobile engineering roadmap, working closely with the other Mobile Lead to align platform decisions and priorities. 

• Collaborate with Product Managers, UX/UI Designers, and backend engineering teams to plan and deliver features aligned with business and customer needs. 

• Drive best practices in mobile engineering, including architecture, testing, CI/CD, release processes, and operational excellence. 

• Ensure mobile applications meet security, compliance, and regulatory requirements appropriate to a banking environment. 

• Mentor and coach engineers through regular feedback, code reviews, and hands-on technical guidance. 

• Contribute to hiring activities, onboarding, and the ongoing growth of the Mobile engineering capability. 

• Act as a role model for LHV’s engineering culture, fostering collaboration, accountability, and continuous improvement. 

Skills and Experience 

• Demonstrable experience in a lead or senior mobile engineering role, including line management responsibilities. 

• Strong hands-on experience with either Android (Kotlin) or iOS (Swift), with the ability to collaborate effectively across both platforms. 

• Solid understanding of mobile architecture patterns, performance optimisation, and secure mobile development. 

• Experience working with cloud-based backend services, ideally within an AWS environment. 

• Familiarity with CI/CD pipelines, automated testing strategies, and agile delivery practices. 

• Proven ability to lead teams, manage priorities, and balance delivery with people development. 

• Strong communication and stakeholder management skills, with experience working in cross-functional teams. 

• A user-centred mindset and a pragmatic approach to solving complex technical and organisational problems. 

Career Progression 

This role provides a clear pathway toward Engineering Management at LHV Bank. Lead Mobile Engineers are expected to grow both their technical leadership and people-management capabilities, with opportunities to take on broader scope and responsibility over time. 

Role Purpose

We are looking for an Open Banking Product Manager who will own and develop the bank’s Open Banking capabilities (AIS & PIS), ensuring regulatory compliance, strong governance and reliable operational performance. You will be responsible for Driving the evolution of Open Banking from compliance-led delivery to customer and commercial value, improving implementation quality, technical understanding and customer outcomes.

This is a hands one role where you are responsible for platform capabilities (APIs, consent, authentication and integrations), operational performance (availability, incidents, reliability), regulatory reporting and controls, and vendor/partner management. Overseeing customer-facing Open Banking use cases (e.g. payments, deposits) and identify opportunities to enhance the proposition.

This is also a collaborative role where you will work closely work closely with Engineering, Operations, Risk and Compliance to deliver scalable, customer-ready solutions. As part of a small, high ownership team, flexibility and support across other product areas is expected.

Key Responsibilities:

Product Ownership & Delivery:

• Own end-to-end delivery and prioritisation
• Define problems, outcomes and success metrics
• Make informed trade-offs and drive through to optimisation

Performance & Operations:

• Monitor performance (availability, errors, usage)
• Lead incident management with Engineering and vendors
• Continuously improve reliability

Engineering Partnership:

• Collaborate on APIs, consent, authentication and integrations
• Contribute to solution design and scalability

Customer & Proposition:

• Use data and insight to identify customer needs
• Enhance the proposition beyond compliance

Strategy & Roadmap:

• Own roadmap and align with wider product strategy
• Track regulation, market trends and innovation opportunities

Platform & Partner Management:

• Manage vendors and platform performance
• Ensure scalable, effective solutions

Regulatory & Governance:

• Ensure compliance with Open Banking regulation
• Maintain strong controls, testing and audit readiness

Stakeholder Collaboration:

• Align Engineering, Risk, Compliance, Operations and Product teams
• Communicate clearly and drive delivery

Skills & Experience

• Significant experience within Open Banking expertise (AIS & PIS)
• API and integration knowledge
• UK financial services experience
• Proven delivery of Open Banking solutions
• Vendor management experience
• Strong product management and technical fluency
• Clear communication and ownership mindset

About the Role 
As a Software Engineer at LHV, you’ll help build and maintain the systems that power our Retail Banking Platform. You’ll design and develop scalable backend services, work with modern cloud-native technologies, and contribute to the continuous improvement of our engineering practices. This role is ideal for someone who enjoys solving technical challenges, collaborating across teams, and writing clean, reliable code that delivers real value to customers.

Key Responsibilities: 

Software Development: 

• Design, develop, and maintain services that support LHV’s Retail Banking platform and third-party integrations.
• Write clean, efficient, and maintainable code, following best practices and team standards.
• Take ownership of mid-sized features from design through to deployment.
• Participate in code reviews, providing and receiving constructive feedback. 

Testing & Reliability: 

• Write and maintain unit and integration tests to ensure reliability of services.
• Debug and resolve issues in distributed systems.
• Contribute to improvements in automation, testing, and CI/CD pipelines. 

Collaboration & Communication: 

• Work closely with product owners, analysts, and engineers to deliver high-quality solutions.
• Contribute to technical discussions, proposing improvements in design, architecture, or processes.
• Mentor junior engineers, sharing knowledge and supporting their growth.
• Communicate progress, risks, and challenges effectively with stakeholders. 

Learning & Growth: 

• Stay up to date with modern tools, frameworks, and industry best practices.
• Build knowledge of financial services and regulated environments.
• Actively participate in team knowledge-sharing and retrospectives. 

Required Skills: 

Essential 

• Solid experience in software engineering, ideally with backend systems. 
• Proficiency in Kotlin or Java with willingness to upskill to Kotlin. 
• Confident with different types and levels of data stores, such as Cache, SQS and NoSql.  
• Familiarity with cloud environments, ideally AWS. 
• Experience with distributed systems and containerised applications (e.g., Kubernetes). 
• Understanding of DevOps practices and CI/CD pipelines. 
• Strong debugging and problem-solving skills. 
• Good communication skills and a collaborative, team-first mindset. 

Desirable 

• Experience with gRPC or other service-to-service communication frameworks. 
• Exposure to AWS services such as EventBridge, Step Functions, SQS, DynamoDB or Lambda. 
• Some experience with JavaScript/TypeScript (useful for AWS Lambdas). 
• Experience with Github Actions. 
• Background in financial services or regulated industries. 
• Interest in system scalability, resilience, and continuous improvement. 

What we’re looking for 

• Doer mindset – you like to make progress, not just plans. 

• Product-oriented – you care about building systems that solve real user problems. 

• Curious and hungry – you want to keep learning and pushing boundaries. 

• Team-first – you thrive on collaboration and shared ownership. 

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Hybrid Role Location: 100 Wellington St, Leeds LS1 4LT OR 100 Southwark St, London SE1 0SW

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Role Description 

For our Biddable team, we are looking for a Biddable Senior Executive, who will support the Biddable Manager and Account Director in delivering high-performance advertising campaigns across both Search & Social platforms.

The role will involve developing a full understanding of Search Engine Marketing, assisting the team in the building and optimization of Search and Social campaigns, data gathering for reporting, competitor and market trend analysis and more. The Biddable Senior Executive will use both analytical and creative skills to fulfil a broad range of projects. In addition to assisting with the account and client management, the Biddable Senior Executive will also be involved in managing and training the off-shore team we work closely with.

The right candidate will have excellent numeracy, written and oral communication skills and the ability to demonstrate keen attention to detail. General enthusiasm and a can do attitude is a must.

Key Responsibilities 

General Responsibilities 

• Complete timesheets on a regular, minimum of a weekly basis
• Ensure work is completed to a high standard and within deadlines
• Adhere to quality assurance policies
• Demonstrate the ability to self-manage and be efficient at completing a variety of tasks
• Supervise the output of off-shore team members and the quality of output

Biddable Expertise 

• Developing more advanced knowledge of Search & Social, by attending training, obtaining relevant qualification and keeping up to date with industry news and developments
• Develop a full working knowledge of all reporting and tracking tools as well as Excel and PowerPoint
• Contribute in developing new products and ways of working that improve biddable results

Campaign Management

• Fulfil relevant daily, weekly, monthly and quarterly tasks, ensuring that all campaigns are executed to plan and meet the targets
• Work with your Account Manager/Account Director to ensure that:
  • campaigns/projects timelines, cost estimates, schedules and forecasts are accurately developed and adhered to
  • campaigns are set up and optimised in the correct way, according to brief and Search/Social best practice
  • campaigns are monitored daily and hit relevant targets
  • creating reports accurately and developing presentations to the highest level of quality and integrity

• Help in preparing client-facing performance review presentations as well as deliver parts of these in client meetings
• Provide regular results analysis, reporting and recommendations
• Update budget sheets on a daily, weekly and monthly basis
• Under the guidance of your manager, develop and distribute accurate contact reports from meetings and conversations within 24 hours
• Coordinate and distribute regular status reports
• Keep clients and account team updated on the status of account activities
• Have input in developing short and long term Search & Social strategies for the client

Innovation & Initiative

• Contribute to the improvement of reporting, including testing and developing features and functionality in Excel and other related software
• Assist in the development and streamlining of processes involved in data capture, automated reporting and quality assurance
• Use your personal passion and creativity to help develop intelligent, innovative and effective ideas and process improvements for your projects/tasks
• Contribute your own ideas and opinions on your client’s business, how we work, and the industry we are in; establish a presence in the agency; have a voice in meetings

Desired Skills & Experience 

You are a go-getter, happy to roll up your sleeves and chip in to get the job done. You thrive in a team environment but also are independent and motivated to get on with it. You are analytical with a creative twist and love more than anything to put your hands up to contribute your ideas on a regular basis. You possess excellent numeracy, written and oral communications skills and have some previous experience working on either Paid Search or Paid Social campaigns. You must be excited by the digital landscape and want to drive performance for clients, whilst learning the technical setup that underpins a successful campaign, with analytical skills and attention to detail that can be used to help build and manage campaigns. Excellent familiarity with all the major social networks: TikTok, Meta, X, as well as others such as Snapchat. An interest in advanced data management and software would also be beneficial.

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

Job Title: Advanced Social Work Practitioner
Location: Leeds
Rate: £37 per hour
Hours: Mon to Fri, 8:30 – 17:00

The Leeds Children and Family Social Care Service is looking for an Advanced Social Work Practitioner to join their Practice Development Hub, offering a pay rate of £37 per hour.

What will your responsibilities be?
In your role, you will support and assess student social workers on placement in Barnsley. As a key member of our Social Work Academy, you will work alongside team managers to provide supervision, support, and guidance to Newly Qualified Social Workers during their Assessed and Supported Year in Practice. You will develop and deliver training aligned with the Barnsley Stronger Together practice model to support learning and drive best practices across Children’s Social Care. Additionally, you will collaborate closely with the Quality Assurance Team to ensure that learning from audits is embedded in our training and development. You will work with partners to promote multi-agency working and good practices across services. Ensuring that staff and teams have the necessary resources and tools to support their professional development will be part of your responsibilities. Lastly, you will offer mentoring and support to colleagues.

Benefits:

• Working with good LA
• Car park
• Manageable caseload
• Good rate
• Nice managers

Qualifications and Experiences:
To be successful in this role, you must have Social Work England registration and be eligible to work in the UK. Additionally, you should hold a full UK driving licence and possess a degree level or equivalent qualification in Social Work. Post-qualified experience and evidence of practice or mentoring are also essential requirements.

How to apply?
If this is a job for you, feel free to click apply below or if you want to learn more about it, please contact 0345 241 9590.

Why Liquid Personnel?

• New ‘Faster Pay’ service getting you paid more quickly
• Twice weekly payroll
• Free DBS and compliance service
• Access to exclusive roles that aren’t available from other agencies
• Free access to Liquid’s exclusive social work training and CPD portal
• Your own dedicated consultant with extensive social work knowledge
• Access to a wide selection of social work positions across the UK
• “Refer a Friend” bonus – get £500 for each social worker you refer who we successfully place*
• “Find your own job” bonus – get £250 for bringing your own position to us *

Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.

GH - 27741
BH - 187711

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Key Responsibilities 

The Content Executive is responsible for producing content across a range of clients as directed by more senior team members.

Account Management:

• Working closely with other members of Experience Content and other operational teams such as SEO where relevant, encouraging communication & collaboration.
• Supporting administrative tasks across client accounts to help with organisation.
• Being accountable for fulfilling workload, meeting deadlines and keeping documentation up-to-date.

Team Management:

• Sharing knowledge and feedback with the wider team.
• Engaging with and contributing to team meetings to drive collaboration.

Content Execution:

• Generating and optimising content of various kinds – commercial, informational, engaging, offsite, creative.
• Following content briefs to create content for various B2B and B2C clients, with the ability to manage different styles and TOVs.
• Using approved in-house and third-party tools as directed to help in the content execution process.
• Uploading and amending content in a CMS (Wordpress, AEM and similar.

Content Quality:

• Reviewing and proof-reading content to ensure our output meets quality requirements.
• Ensure content follows brand guidelines, SEO best practices, and accessibility standards.

Sales and Strategy:

• Monitoring content trends and relevant industry news to develop knowledge.
• Researching clients and competitors to help spot opportunities for development.

Additional for language specialists only:

• Conducting keyword research and analysis to identify opportunities for content optimisation

Desired Skills & Experience 

• Great writing and attention to detail
• Basic SEO knowledge
• Time management skills 
• Willingness to learn and take on new responsibilities 

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to Ninette at ninette.desousa@mbww.com, if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

THE PERKS 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

The Role

Teneo Financial Advisory are looking for a Compliance Administrator to join our growing Quality & Risk Management (QRM) team in Leeds.  

Key Responsibilities

• Coordination of QRM reporting requirements and compliance calendar – including initial requests for data etc 
• Coordination of bulk professional membership renewals 
• Coordination of annual review of policies on internal Practice Manual 
• Coordination of team newsletters to the business, including some design and edit work 
• Coordination of risk induction programme to new joiners 
• Coordination of staff CPD compliance and annual risk score compilation 
• Management of internal Practice Manual 
• First/initial review of gifts and entertainment requests. 

Key Skills & Experience

• Highly organised, confident working independently with the ability to respond to queries quickly and efficiently 
• Excellent attention to detail 
• Excellent communication skills 
• Experienced user of excel, word and powerpoint 

What can we offer you?

New joiners are supported by an induction programme, training in the tools and processes to the analyst role, with continuous improvement and development achieved through a structured and tailored programme that suits your career development..

As well as this we offer a whole host of benefits and reward including:

• Market-leading salary
• 28 days annual leave, with an option to purchase additional days
• An additional Inclusion Day leave
• Discretionary Bonus Scheme
• Pension Plan (with additional employee contribution options)
• Extensive investment in personal development & learning
• Enhanced maternity and paternity leave (dependent on length of service), with shared parental leave options
• Additional benefits and options including:
  • Private medical insurance
  • Income protection
  • Life assurance
  • Cycle to work scheme
• Regular social, cultural and charitable activities

The Financial Advisory Team at Teneo

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals.

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces and our focus is on delivering certainty from uncertainty.

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,600 employees located in 40+ offices around the world.

#LI-Hybrid

The Role

The Assurance Manager is a key role in the Financial Crime Compliance team, that reports directly into the Group MLRO and will be responsible for operating the second line oversight framework. The role will be responsible for monitoring and testing our financial crime risk controls, working with our auditors to ensure that audit reviews go smoothly, and will be responsible for driving closure of open issues.

This is a hands-on role that has both a long-term, strategic focus as well as getting the day-to-day things done.

What excites you:

• Providing assurance of our financial crime risk controls through regular testing, thematic reviews, targeted deep-dive reviews, and data analysis — assessing adequacy of GoCardless’ financial crime policies, procedures and systems.
• Planning, preparing, and executing the end-to-end annual Financial Crime Compliance Assurance program.
• Drafting reports that outline findings and corresponding action plans to mitigate issues found during reviews.
• Pulling, and then slicing and dicing large data (advanced Excel etc.) to identify and monitor risk indicators.
• Managing and/or overseeing day-to-day regulatory/external/internal exams related to financial crime — including preparation, coordination, and response activities.
• Logging and tracking to completion of assurance, audit, self-identified and other related risks and issues, to validate remediation efforts, as well as escalate to relevant stakeholders where appropriate.
• Supporting the development, introduction and completion of project and business solutions to resolve any financial crime related matters.
• Delivering targeted financial crime training and conducting root cause "lessons learned" sessions for the Compliance Operations and Sales teams to drive continuous improvement in areas identified during reviews.
• Developing cross-functional skills within the global team and demonstrating a proactive willingness to support, own, and execute tasks from start to finish.
• Supporting the wider Regulatory Compliance Assurance team as required, providing insight and assistance to ensure firm-wide adherence to evolving regulatory standards globally.

What excites us:

• Deep understanding of risks and controls. Knowledge of ML/TF, KYC/CDD, and transaction monitoring is a plus.
• 4+ years’ experience in assurance or risk management (2LoD/3LoD/Audit). This is a 2LoD oversight-based role, distinct from operational 1LoD functions such as KYC/EDD, QA/QC, or Alert Investigation.
• Comfortable with developing methodology for testing the design and operating effectiveness of controls.
• Organised and have an ability to articulate and recommend practical remediations, and track issues to closure.
• Excellent project and stakeholder management.
• Have objective verbal and writing skills to write and communicate clear and concise assurance reports which are accessible to non-financial crime experts.
• Deliver targeted presentations that succinctly report on the effectiveness of our issue management process.
• Understanding of financial crime model calibration — knowledge of fuzzy matching logic and ‘tuning’ testing including AtL and BtL testing.

Base salary range: £46,400 - £69,600 

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£46,400 - £58,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Role

Location: London, Leeds, Edinburgh, Glasgow or Birmingham - Hybrid

Core senior member of our Quality & Risk Management team who will be involved in improvement in processes, procedures, regulatory compliance and driving improvement in overall quality in the delivery of insolvency services.  This will involve supporting and advising our Insolvency Delivery Team and local office engagement teams delivering complex insolvency and MVL services to our clients.  In addition to ensuring compliance with statute and regulations, the individual should be commercially minded and able to communicate with senior stakeholders and engagement teams as a peer.  The individual will be required to act as a trusted advisor to engagement teams in respect of complex technical matters. 

Key Skills & Experience 

• Hold a pass in the JIEB corporate exam paper
• Hold a professional accountancy qualification (beneficial but not essential)
• Strong technical insolvency background and experience of dealing with complex technical matters
• Demonstrable technical experience in England & Wales insolvencies
• Knowledge and experience of all corporate insolvency processes (Administration, MVLs, Insolvent Liquidations, CVAs and FCRs)
• Knowledge of RP’s and Special Administrations (beneficial but not essential)
• Excellent attention to detail
• Knowledge of GDPR and SARs (beneficial but not essential) 
• Experience of dealing with the investigation, management and resolution of complaints and claims (beneficial but not essential) 
• Highly developed interpersonal skills and ability to work as part of a high performing and collaborative team
• Ability to communicate with, advise and influence engagement and delivery teams and senior stakeholders
• Good working knowledge of the ICAEW Code of Ethics, insolvency legislation and SIPs
• Experience of supporting and assisting in internal and external quality assurance reviews  
• Excellent time management skills and the ability to respond to queries quickly and efficiently
• Experience in preparing and delivering in-house training and presentations 

Key Responsibilities

• Lead, deliver and drive quality improvement by identifying and making improvements to standard templates, processes, policies and procedures
• Be a core member of the QRM senior leadership team
• Supporting the Financial Advisory CRO in the investigation, management and resolution of complaints and claims  
• Requirement to provide support and assistance in internal and external quality assurance reviews as required
• Responding to queries and provision of advice to teams verbally or in written form
• Work closely with and be interchangeable with (for holiday and illness cover) existing Insolvency QRM leadership
• Responding to complex technical queries in respect of prospective and live cases

The Financial Advisory Team at Teneo

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals.

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement to Financial Advisory, or delivering a route to recover value, our focus is delivering certainty from uncertainty.

What can we offer you?

New joiners are supported by a week-long induction programme, and continuous improvement is achieved through a structured and tailored programme that suits your career development.

As well as this we offer a whole host of benefits and reward including;

• Competitive Salary
• 28 days holiday
• Discretionary Bonus Scheme
• Cash benefits allowance
• Pension Scheme
• Extensive investment in personal development & learning
• Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
• Group Income protection
• Life assurance
• Cycle to work schemes
• Regular social, cultural and charitable activities

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, and ESG.

The firm has more than 1,600 employees located in 40+ offices around the world.

#LI-Hybrid

The Role 

This is an excellent opportunity to work alongside our established team who will support you to utilise and enhance your advisory skills and experience. You will work alongside some of the most experienced practitioners in the field advising the boards, management teams, lenders and shareholders of companies which are underperforming and/or facing any financial stress. 

Our North team has recently led a number of high profile regional insolvencies (including the Black Sheep Brewery, WN VTech and TXM Plant Administrations), as well as working on complex and challenging advisory assignments  We work with a full spectrum of companies from SME to PLC.

As a Senior Consultant you will have the opportunity to use your commercial awareness and professional expertise, along with leveraging the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. 

Key Responsibilities

Client Service

• Is a key team member working on financial restructuring engagements on a day-to-day basis, including managing junior staff.
• Produces high quality deliverables within planned timescales.
• Develops ‘distinctive’ client relationships.
• Innovates new approaches.
• Supports and contributes to client presentations.
• Helps to meet team specific performance targets.
• Applies understanding of financial engagement economics and engagement risk and quality management.

Knowledge Acquisition

• Builds client relationship skills, sector knowledge and continues to develop leadership skills.
• Continues to build technical expertise, broader business advisory and people management skills.
• Understands the market, topical issues and our Restructuring propositions.

People and Leadership

• Supports leadership in creating an inclusive environment.
• Proactively supports the development of colleagues by providing timely feedback and identifying development opportunities e.g. mentoring/ buddying, supervising less experienced colleagues.
• Continues to develop personal brand.

Business Development

• Starts to own elements of and proactively contribute to business development.
• Demonstrate an expanding network of external and internal peer level contacts which provide opportunities to meet and share ideas on initiatives.
• Assist in the running of a sector or marketing key account team, including participating in, and organising, marketing events.
• Assists in preparing research documents, pitches and client presentations.

Key Skills & Experience

Basic Qualifications

• Strong academic background at degree level.
• Qualified accountant (ACA/ACCA or equivalent), both time and exam qualified.
• Analytical with strong IT skills e.g., Microsoft Word, PowerPoint, Excel and Outlook packages.
• Demonstrates knowledge of Restructuring Services/Insolvency or strong transferrable skills gained in a client facing role within a professional services company (e.g., corporate audit).
• Strong communication and interpersonal skills to support working in a high-performance team.
• Commitment and willingness to work under pressure, sometimes long hours, always putting the client at the centre.
• Ambition to learn and develop further.

Preferred Qualifications

• Direct relevant experience of Restructuring Services/Insolvency gained within a professional services company or a Financial Advisory boutique.
• Flexibility to transfer skills into complementary offerings such as Debt Advisory or Performance Improvement if market conditions change.

The Financial Advisory Team at Teneo

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals.

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement to Financial Advisory, or delivering a route to recover value, our focus is delivering certainty from uncertainty.

What can we offer you?

New joiners are supported by an induction programme.  As well as this we offer a whole host of benefits and reward including;

• Market-leading Salary
• 28 days holiday
• Cash benefits allowance
• Discretionary Bonus Scheme
• Company pension scheme
• Extensive investment in personal development & learning
• Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
• Life assurance
• Cycle to work schemes
• Regular social, cultural and charitable activities

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,600 employees located in 40+ offices around the world.

#LI-Hybrid