About the role  

Roku pioneered TV streaming and continues to innovate and lead the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in the Roku Cloud TV Platform so we deliver high quality streaming TV experience at a global scale.  

You will be part of the engineering team responsible for The Roku Channel streaming service and will contribute to building apps and features on multiple platforms like for the FireTV, GoogleTV, web, Samsung, FireTV etc. The projects that you will work on will impact millions of Roku users around the world. All along, you will have the opportunity to collaborate with key product engineering stakeholders across Roku engineering teams, and contribute towards building world class media applications.

The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and business teams as well as with external partners. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs. 
 

What you’ll be doing

You will work with a team of high performance and talented engineers building delightful experiences enjoyed by millions of viewers on The Roku Channel.  

• Contribute to the architecture, design and implementation of technology solutions for web-based video applications. 
• Maintain high coding standards and follow software engineering best practices.
• Participate and enhance a culture of engineering and operational excellence.
• Continually focus on innovation, and user delight while building and improving the user experience, reliability, stability, security and quality of the apps.
• Participate in scoping, technical design, estimation effort, coding, testing, debugging, code reviews, maintenance and support.
• Collaborate with product and program managers, UX designers, and cross-engineering teams to deliver project goals. 

We’re excited if you have 

• Strong problem solving and analytical abilities.
• Strong written and verbal communication skills.
• Experience with full stack web app development using Javascript/Typescript, HTML5, CSS.
• Experience building modern web applications (SPA, PWA, responsive) using frameworks like Node, React/Redux, Express, Material UI, Cordova, NoSQL etc. supporting millions of global users.
• Experience with AWS/GCP, APM and app analytics tools, familiarity with Docker/Kubernetes, npm/yarn, webpack, Backend-For-Frontend paradigm etc.
• Very good understanding of component-based arch, async operations, data binding, DOM manipulation, routing, SASS/LESS etc.
• Familiarity with media frameworks and streaming protocols HLS and MPEG-DASH, DRM, and media playback on HTML5, iOS, Android using one or more of MSE/EME, ExoPlayer, VideoJS/Dashjs etc.
• Experience with Kanban, Scrum, CI/CD, unit tests, automation, app and system monitoring.
• 6+ years of web development experience.
• BS or MS degree in Computer Science or equivalent. 
  
  

About the team

At Roku, the Customer Care Engineering team is at the forefront of creating innovative solutions that redefine how we support millions of Roku users worldwide. We build and maintain a diverse ecosystem of cutting-edge tools and applications, including the Roku Support help center, advisor-facing tools for call centers, third-party partner integrations, internal web portals, and a robust suite of web services. From customer account management to big data pipelines, automated deployments, and build tools, our work touches nearly every aspect of the Roku experience.Our mission? To empower Roku customers and support teams with seamless automation, intuitive self-service tools, and powerful troubleshooting capabilities. We’re passionate about crafting secure, high-performance applications that not only solve problems but also deliver a delightful, branded user experience. If you’re excited about building scalable, impactful solutions that make a real difference, this is the team for you.

About the role 

Roku is seeking an experienced, versatile, and skilled Full Stack Engineer to join our dynamic Customer Care team. You will play a pivotal role in building and evolving a platform, leveraging web technologies and cutting-edge generative AI, to support world class customer care experiences including intelligent chatbots, agent dashboards, telephony integration, and self-service workflow automation. Your expertise will help shape intelligent, scalable solutions that enhance customer support experiences and multiple support call centers globally. 

What you'll be doing

• Design, develop, test, deploy, document, and maintain full stack web applications for a multi-region CRM platform
• Determine the strategic and tactical direction of the front-end architecture with cross-browser compatibility, accessibility and search engine optimization
• Build and optimize Retrieval-Augmented Generation (RAG) solutions to power chatbot interactions
• Advocate for operational excellence, driving best practices in monitoring, performance, and reliability.
• Participate in the agile development process, including scoping, technical design, effort estimation, coding, testing, debugging, code reviews, maintenance, and support
• Write clean, efficient, and maintainable code across frontend and backend services
• Monitor, debug, and resolve issues across the stack to maintain platform reliability.
• Stay updated on emerging technologies, bringing innovative ideas to enhance the platform.
• Collaborate with product managers, UX designers, data science and larger engineering team on business and architecture proposals to deliver seamless customer care experiences.

We're excited if you have

• 12+ yrs of relevant web development and production application support of highly trafficked consumer-facing web applications.
• In-depth experience with React and relevant toolset/framework ecosystem.
• Expert-level knowledge of JavaScript, Typescript – prototypical inheritance, scope and closures.
• Experience with js, React.js/Angular.js, Express, SASS/LESS, AWS, npm, Git and CI a necessity.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and microservices architectures
• Strong understanding of database systems (SQL and NoSQL). 
• Familiarity with DevOps practices and tools (CI/CD, Docker, Kubernetes).
• Ability to decompose complex problems into manageable units of work.
• Excellent problem-solving skills and ability to work in an agile environment.
• Effective communication and collaboration skills.
• Bachelors or Master’s degree in Computer Science, Engineering, or equivalent.
• Experience with customer service platforms or CRM systems is preferred
• Hands-on experience developing RAG solutions or working with LLMs for chatbots is preferred
• Knowledge of service mesh architectures is preferred
• Exposure to observability tools and practices (e.g., Prometheus, Grafana) are preferred.

#LI-SJ1

Job Summary:

We are looking for a Senior Software Engineer to build production-level reference architecture applications.The ideal candidate will be skilled in building back-end applications in AWS using Java, Springboot, Kubernetes, Kafka, Mongo, understands API and microservice concepts, built DR capabilities, and has utilized AI in generating code and tests. On the front-end, knowledge of Angular and Micro-Frontend approaches are ideal.

Qualifications:

• 5+ years of experience designing and implementing technological solutions using Java and SpringBoot within cloud environments
• Proficiency in Frontend WebApp development building SPA applications in Angular and deploying via AWS CloudFront
• Experience building sync/async/batch back-end microservices.
• Expertise in using AWS services like CloudFront, S3, SQS, Secrets Manager, KMS, API Gateway, IAM, EKS, ECS
• Proficient at debugging full-stack issues including AWS cloud network, access or configuration issues
• Kubernetes expertise running and debugging and optionally in admin/setup of clusters.
• 1+ years Mongo/Atlas experience
• Experience using Kafka
• Experience in designing, building and documenting APIs (i.e. OpenAPI) and building REST and/or GraphQL endpoints and using API Gateways
• Experienced with DR site fail-over, turn-away concepts and DR testing
• Proficiency using AI to generate code, unit test/code coverage and API tests
• Quality engineering experience running API, performance and scalability tests
• Experienced working within Agile SDLC environments (Kanban or Scrum)

Knowledge, Skills, and Abilities

• Good communication skills and collaborates well
• Responsible and trusted employee that raises questions and concerns early and often.
• Comfortable working in an Agile fast-paced environment
• Self-motivated and self-sufficient and is willing to learn and work in environment with only directional guidance and minor hand-holding Strong project management skills, with experience delivering complex automation initiatives.

The Opportunity

The Monetization Team powers Postman pricing & packaging, and scales its business.

We build and operate mission-critical billing systems that handle:

• Payments & renewals
• Subscription lifecycle
• Sales, tax & compliance
• Revenue systems
• Post Purchase product onboarding 

As Postman grows, we are evolving towards a config-driven, highly scalable platform that supports both self-serve and sales-led motions globally.

We’re looking for a Front End Senior Engineer who can lead the development of the user-facing platform, driving technical excellence in UI architecture and product innovation in the monetization experience.

What You'll Do

• Build & Optimize Monetization Experiences
  Design, develop, and own the user interfaces for key monetization flows, including checkout, subscription management, and pricing pages.
• Drive UI Architecture and Performance
  Establish and enforce best practices for front-end architecture, ensuring high performance, scalability, and maintainability across all user-facing features.
• Implement Config-Driven UIs
  Develop reusable UI components and systems to dynamically render pricing, packaging, and configuration settings driven by backend services.
• Enhance Admin and Sales Workflows
  Build and improve internal-facing applications (Admin UIs) to enable sales, finance, and support teams to manage custom contracts, discounts, and user subscriptions efficiently
• Collaborate Cross-Functionally
  Partner with Product, Design, Support, Security, and Platform teams to deliver impactful solutions and ensure a consistent user experience.
• Raise the Engineering Bar
  Conduct thorough code reviews, define front-end best practices, mentor engineers, and influence decisions on UI technology stack and tooling.

About You

• 6+ years of experience designing and building complex, high-traffic web applications.
• Strong proficiency in:
• Modern JavaScript/TypeScript and one or more leading front-end frameworks (e.g., React, Node.js, Angular).
• Advanced state management techniques and architectural patterns for large-scale single-page applications (SPAs).
• Deep expertise in:
• Front-end performance optimization (e.g., bundle size, critical rendering path, load times).
• Cross-browser compatibility and accessibility (WCAG standards).
• Integrating and consuming RESTful and/or GraphQL APIs efficiently.
• Hands-on experience with:
• Unit, Integration, and End-to-End testing frameworks
• Bundling and building tools.
• CI/CD pipelines for front-end deployments.
• Proven track record of:
• Translating complex design mockups into high-fidelity, responsive user interfaces.
• Leading technical design and implementation of major front-end features.
• Strong collaboration skills, comfortable working with and challenging PMs, EMs, and stakeholders.
• (Bonus) Experience with A/B testing frameworks and deep understanding of user experience principles in high-stakes transaction flows (e.g., checkout, billing portals)

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

Sauce Labs is looking for a passionate Senior Backend Engineer to join the Sauce Connect team. This agile development team plays a critical role in enabling enterprise customers to maximize their use of Sauce Labs by providing a fast, secure connection between their internal development networks and our cloud-based virtual testing environments. You will work closely with the Product Owner, Engineering Manager, and other talented Sauce Connect engineers to achieve excellent results and shape the future of Sauce Connect

Responsibilities:

• Lead the technical direction and architectural design of Sauce Connect, collaborating with a cross-functional team to deliver a fast, secure, and scalable tunneling solution.
• Design, develop, and own projects across the full stack, from the backend server infrastructure to the client-side application on Linux, Windows, and macOS.
• Act as a technical expert for complex, escalated customer issues, performing root cause analysis and implementing robust solutions to prevent future problems.
• Drive continuous improvements in the scale, performance, and quality of our Trusted Connection Technologies, mentoring other engineers on best practices and system health.
• Proactively identify and evaluate emerging technologies in the open-source community, presenting well-researched proposals for adoption to drive innovation and technical excellence.
• Make and defend architectural decisions based on your extensive experience, balancing trade-offs between technical debt, velocity, and long-term maintainability.

Required Skills:

• 5+ years of professional software development experience in Python or Golang, with a proven track record of designing, building, and operating complex distributed systems and high-availability online services at scale.
• Experience in working with CI/CD tools (designing and implementing robust, automated pipelines using tools like GitHub Actions, GitLab CI, or Jenkins)
• Advanced experience with tunneling, proxy, or VPN-related solutions, with a understanding of their security implications and performance characteristics.
• Deep knowledge of TCP/IP networking, HTTP2, SSL/TLS, and WebSockets. You should be able to debug network issues at the packet level.
• Hands-on experience deploying and managing containerized applications at scale using Kubernetes.
• Demonstrable product development experience, including the ability to influence product strategy and make technical trade-offs to deliver customer-facing value.
• Exceptional ownership mentality and a passion for crafting elegant, well-architected products that deliver stellar user experiences.

Nice to Haves:

• Experience with asynchronous programming
• Experience building and consuming microservices
• Knowledge and understanding of data structures, algorithms, distributed systems, and design patterns.
• Familiarity with modern monitoring systems (e.g., Prometheus or OpenTelemetry)
• Understanding of common security practices involved in protecting customer data

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary 

We are looking for a Principal Software Engineer to drive technical excellence and scalability across our SaaS Employee Communications platform.

In this role, you will act as a hands-on technical leader, designing and delivering complex features, improving system performance and reliability, and mentoring engineers across the team. This position bridges Senior Engineers and Software Architects, translating architectural vision into robust, maintainable implementations while influencing architectural evolution through strong technical judgment and execution.

The ideal candidate brings deep SaaS expertise, hands-on experience with AWS managed & serverless technologies and a solid understanding of distributed system design.

Key Responsibilities 

• Lead the design and development of complex, high-impact systems and services.
• Translate architectural blueprints into scalable, production-grade solutions.
• Design and implement microservices and APIs with a strong focus on scalability, observability, and reliability.
• Own major features or components end-to-end, including performance optimization, resilience, and cost efficiency.
• Mentor senior and mid-level engineers, conduct code reviews, and uphold best practices in coding, design, testing, and CI/CD.
• Collaborate closely with Architects, Product Managers, and DevOps to ensure architectural alignment and high-quality delivery.
• Build and optimize services using AWS serverless, event-driven, and container-based technologies (Lambda, ECS, SNS, SQS, DynamoDB, EventBridge, RDS).
• Ensure systems adhere to authentication, authorization, and compliance standards (OAuth2, OIDC, RBAC).
• Identify opportunities to improve system performance, scalability, and developer productivity.
• Advocate for continuous learning, experimentation, and innovation within the engineering organization.
• Maintain accountability for coding standards, engineering processes, and technical excellence.
• Use metrics and analytics to anticipate future engineering and scalability needs.
• Ensure compliance with data protection and privacy requirements, including GDPR, HIPAA, and PII best practices.
• Proactively identify and address technical debt and long-term improvement opportunities.

 Education & Experience 

• 8+ years of software development experience with demonstrated technical leadership in complex, distributed systems.
• Demonstrated strong hands-on experience in Java, with expertise in Spring Boot, concurrency, multi-threading, and RESTful service development.
• Proven experience with modern front-end frameworks such as React or Angular is mandatory for this full-stack role.
  
• Exposure to Node.js and TypeScript, including asynchronous programming and modular architecture is nice to have.
• Proven understanding of distributed systems, multi-tenancy, RBAC, and SaaS security principles.
• Hands-on experience with microservices architecture, Docker, Kubernetes, and AWS.
• Experience with observability best practices, including metrics, logging, tracing, and alerting.
• Strong knowledge of event-driven systems (Kafka, SNS/SQS, EventBridge, Kinesis).
• Experience with GraphQL federation and implementation.
• Experience with CI/CD pipelines, Git-based workflows, and automated testing (JUnit, Jest, Playwright, etc.).
• Proven ability to design scalable, high-performance, fault-tolerant systems in multi-tenant SaaS environments.
• Familiarity with GDPR and data privacy standards is a plus.
• Experience with infrastructure-as-code tools (Terraform, CDK) and modern observability stacks.
• Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
• Passion for continuous learning and a strong commitment to engineering excellence.
• Comfortable leading by example and driving best practices across teams.

Who We Are

• We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.
• We live the Poppulo values each day, as they are key to everything we do.

Bring Your Best Self
We show up authentically, are self-aware and always strive to be better.

• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.
• Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
• Poppulo is an equal opportunity employer.
• Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
  Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. 

See yourself at Twilio

Join the team as our next Technical Support Engineer 2 (APJ) on Twilio’s Voice, Platform Application & Segment teams

About the job

This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.

This role reports to a Manager, Technical Support, who will be based in our Bengaluru office.  This position requires working in a shift. The current shift timings for shift based roles supporting our APJ & EMEA customers are 6:30 AM - 3:30 PM, 12 :30 PM - 9:30 PM, 1 PM - 10 PM & 1:30 PM - 10:30 PM (IST) Shifts. 

This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days.

Responsibilities

In this role, you’ll:

• Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. 
• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
• Leverage your experience with troubleshooting and resolving Quality of Service (QoS) issues.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. 
• Review internal knowledge to stay current on industry shifts and standards. 
• Assist your manager in process improvements by surfacing customer pain points to assist in process improvement.  
• This position will also require supporting our customers on holidays to ensure that our customer’s needs are met

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 2+ years of Technical Support Experience or similar relevant experience
• Full-Stack Javascript Tech Support experience with capabilities to troubleshoot server-side code (bonus would be either of: Node.js, C# or Java or python) and client-side code (JavaScript). React.js is a bonus.
• A good understanding of Object-Oriented Programming (OOP) concepts
• Basic understanding of SQL and query-writing skills 
• Good understanding of APIs, HTTP Protocol, and RESTful services
• Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. 
• Experience troubleshooting SIP, VoIP, and IP telephony issues.
• High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. 
• Ability to stand in the customer’s shoes and demonstrate dedication to the customer experience.
• Excellent written and verbal communication skills.

Desired:

• Understanding of WebRTC is a plus.
• Experience working collaboratively with team members in different geographic locations and time zones.
• Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
• Ability to influence and build effective working relationships with all levels of the organization.
• Interest in utilizing customer feedback to identify and drive improvements in our products.

Location

 This role will be remote, and based in India (only in Karnataka, TamilNadu, Telangana, Maharashtra, Delhi)

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team 

Stripe Data Pipeline: The Stripe Data Pipeline (SDP) team owns a critical product that sends all of a merchant's Stripe data directly to their data warehouse. This role is essential for delivering petabytes of data daily with high reliability and low latency, marching towards a 99.99% availability and near real-time data freshness. SDP's unique selling proposition is making data seamlessly available, serving a customer base that includes major technology and Fortune 100 companies.

Revenue and Finance Automation- Revenue and Finance Automation (RFA) suite gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.

Team Matching: exact team matching for one of the subteams within one of these orgs will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc.

What you’ll do

We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to design the technical architecture of the product to enable scale, interoperability and an amazing user experience. You will help grow the team in India to become a strong leader in delivering the Revenue and Finance Automation vision. You will also have the opportunity to be hands-on in building key systems, while mentoring and leading other engineers. Join us in spearheading a transformational opportunity for Stripe.

Responsibilities

• Lead and Architect: Take ownership of end-to-end architecture and system design for large, complex projects. Drive technical decisions that ensure scalability, reliability, and high performance across distributed systems.
• Mentor and Influence: Provide technical leadership to other engineers on the team, setting best practices in system design, architecture, and operational excellence. Act as a mentor, guiding less experienced engineers to grow into senior roles.
• Drive Product Innovation: Innovate by leveraging the latest in ML, LLMs, and data technologies, driving new features that help businesses optimize their revenue with predictive insights and advanced analytics.
• Collaborate Cross-Functionally: Partner with product, design, and data teams to deeply understand business problems and craft solutions that balance user needs, system performance, and scalability.
• Tackle Complexity: Navigate ambiguous technical challenges, breaking down complex problems into actionable solutions, and driving them from inception to successful deployment.
• Champion System Scalability and Stability: Ensure Stripe’s reporting products continue to operate at scale while maintaining system stability and providing seamless user experiences, handling billions of data points efficiently.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 10 + years of engineering experience or equivalent combined work experience demonstrating relevant domain expertise.
• Experience in architecting and designing full-stack systems that deliver critical impact to a business
• You have great product taste and a track record of taking complex problems and solving them elegantly.
• You enjoy diving into and deeply understanding the businesses that use Stripe.
• You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
• You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
• You thrive on a high level of autonomy and responsibility.
• Strong collaboration skills to work effectively across multiple teams and stakeholders.
• Past experience mentoring and investing in the development of engineers.
• Pride in successfully completing projects involving a diverse range of technologies and systems.

Preferred Qualifications

• Familiarity with large scale distributed systems.
• Experience working in high-growth teams similar to Stripe.
• If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

We are experts in data, working to make it cost-effective, understandable, and trustworthy. We build pipelines processing billions of events a day and are stewards of canonical data warehouses and datasets delivering products for Stripe Users while embedding with teams to build their data products.  We are experts in using the Stripe Data Platform and to scale we lead the data culture and data education to enable product teams to own their data. We invest in [AI] Data Ops to scale incident handling and serve as an escalation path for data incidents to minimize their impact. The Data Engineering Solutions team will work closely with product teams delivering trustworthy data / backend code / and innovative (AI) tools/platforms/services for data.

What you’ll do

We're looking for a person who could drive the Data Engineering Solutions Team in solving high-impact, cutting-edge data problems. The ideal candidate will be someone that has built data pipelines for large scale volume, is deeply knowledgeable of Data Engineering tools including Airflow/Spark/Kafka/Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities.

You will:

• Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success.
• Partner with our recruiting team to attract and hire top talent.
• Deliver cutting-edge data pipelines that scale to users' needs, focusing on reliability and efficiency.
• Develop strong subject matter expertise and manage the SLAs of data pipelines and full stack web applications that support critical stakeholders.
• Collaborate with product managers and peers across the company to create/improve canonical datasets and data warehouses, use golden paths, and ensure Stripes and customers are using trustworthy data.
• Leverage AI/LLM and Agents at scale to produce and analyze high-quality data on ambiguous problems
• Have an opportunity to work with Spark, Flink, Kafka, Trino, Pinot, Airflow, Scala, Java, SQL, and Python and many other big data technologies.
• Have the opportunity to drive the execution of key data initiatives for Stripe, overseeing the entire development lifecycle from planning to delivery while maintaining high standards of quality and timely completion.
• Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

We’re looking for someone who has: 

• 10+ Years of engineering experience with 5+ Years of hands-on experience building+operating data systems/pipelines, datasets/data warehouses, infrastructure, and leading small teams to deliver exceptional solutions.
• A strong engineering background and passion for data.
• Prior experience with writing and debugging data pipelines using a distributed data framework (Spark / Hadoop / Trino / etc)
• An inquisitive nature in diving into data inconsistencies to pinpoint issues, and resolve deep rooted data quality issues
• Knowledge of a backend development language (such as Scala, Java, or Go) and strong SQL experience
• Extreme customer focus, with a commitment to partnering with Product Managers, leaders, and other Stripe engineers to understand their use cases.
• Effective cross-functional collaboration, with the ability to think rigorously, communicate clearly, and make or coordinate difficult decisions and trade-offs.
• Thrive with high autonomy and responsibility in an ambiguous environment.
• Ability to foster and work in a healthy, inclusive, challenging, and supportive work environment.

Preferred qualifications

• Expertise in Iceberg, Kafka, Change Data Capture, Flink, Spark, Airflow, Hive Metastore, Pinot, Trino, AWS Cloud, and influencing open-source contributions is a plus.
• Experience creating and maintaining Data Marts / Data Warehouses to power business reporting needs
• Experience working with Product or Go-To-Market (GTM - Sales/Marketing) teams
• Genuine enjoyment of innovation and a deep interest in understanding how things work, with the ability to question and direct architectural decisions.
• Strong written and verbal communication skills for various audiences, including leadership, users, and company-wide.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand experience to continuously improve it. 

Providing great support to users of all sizes is culturally important to everyone at Stripe. We partner closely with Stripe’s design, product, and operational teams across a wide surface area: the external-facing support interfaces (https://support.stripe.com/), self-serve content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and to help our operations teams be more productive.

What you’ll do

You’ll lead and grow an established, high-performing engineering team within the Support Experience organization. Your job is to start with what’s been built and make it better: grow the team, elevate the technical bar, and expand the team’s impact across Stripe.

In this role, your team will build support experiences for priority user segments, solving problems such as how platforms, enterprises, and consumer users get help from Stripe. This includes implementing new API endpoints for use across multiple products, data engineering to improve our support operations with real-time insights, or building AI-enabled product experiences designed for each segment’s unique needs. You’ll lead your team to use the best tools for each job, whether that means experimental machine learning applications or proven techniques for building scalable distributed systems.

Responsibilities

• Hire, lead, and manage a team of talented engineers, providing mentorship, guidance, and support to ensure their success.
• Collaborate with cross-functional stakeholders, including product managers and designers, to understand customer needs and translate them into technical solutions.
• Define the technical vision and roadmap for the suite of products managed by the team, aligning it with business objectives and industry best practices.
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
• Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
• Stay up-to-date with emerging technologies, industry trends, and advancements in AI and customer experience practices to identify opportunities for improvement and innovation.
• Communicate effectively with stakeholders, providing regular updates on project status, progress, and any potential risks or challenges.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience managing teams that build and operate full-stack web applications at scale, and 10+ years of overall industry experience
• A passion for supporting both external users and internal customers
• Successfully recruited and built great teams
• The ability to thrive with a high level of autonomy and responsibility
• The desire to encourage a healthy, inclusive work environment that’s both supportive and challenging
• Clear and persuasive writing and in-person communication

Preferred qualifications

• You have experience designing, deploying, and owning Agentic LLM solutions (e.g., multi-step orchestrators, tool use/function calling) specifically for complex customer support or internal workflow automation.
• You are comfortable planning in quarters, and can set a vision for several years
• You are excited about collaborating with teammates across Stripe’s organization to provide a wonderful support experience to users
• You are comfortable working with geographically distributed teams
• Experience managing multiple engineering teams

Your Role

We’re looking for an Engineering Manager to join our first product teams in Mumbai. You’ll be improving the operations of our internal team of sports analysts across Hudl Assist, Wyscout, InStat and Volleymetrics products. These products are used by thousands of teams around the world, from youth clubs to the pros. 

Example projects might include:

• Improving the tools used to deliver training to sports analysts
• Instrumenting our processes to facilitate continuous improvement for our operations team
• Iterating on manual data collection workflows to improve speed and accuracy
• Automating workflows using AI/ML, reducing manual effort, and improving scalability of our data pipelines

As an Engineering Manager, you’ll

• Be responsible for a diverse team. You’ll support your Engineers as they develop, test and maintain technical solutions. You’ll be a working manager, expected to balance management responsibilities with code contributions to ensure the team meets its commitments and delivers business impact.
• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver product improvements for our customers. With our global team, these team members and stakeholders are located all over the world—so you may need to work evenings occasionally.
• Help improve analysis. You’ll work to improve training tools, processes and manual data collection workflows used by our sports analysts to improve their speed and accuracy.
• Automation & AI/ML. You’ll also play a key role in evolving our workflows through automation and AI/ML, helping reduce manual effort and improve scalability across our operations"

This role requires 4 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Mumbai.

Must-Haves

• Formal management experience. You have multiple years of experience managing Software Engineers and know how to guide teams to deliver business impact. You’ve taken the lead on tackling ambiguous technical challenges, proposing solutions to upcoming problems, and providing technical input on others’ work.
• Experience in mature, full-stack web applications. You’ve spent several years in a role, or roles, that had you building across all levels of a web application, from the client-side code, all the way down to the database. You have a professional background in TypeScript, React, GraphQL, C#, Java, PHP, MongoDB, MySQL and/or AWS
• English language proficiency. You have strong verbal and written communication skills. 
• Flexible schedule. We strive to maintain a healthy work-life balance, but in this role, it’s necessary to overlap your schedule with stakeholders and collaborators across time zones.

 Nice-to-Haves

• Experience working with AI/ML systems, particularly in applying models to automate workflows or process large datasets

Our Role

• Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., national and public holidays and timeout (meeting-free) days) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
• Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. We'll also provide you the tech stack and hardware to do your best work.
• Cover your medical insurance. Comprehensive medical insurance for employees, with partial reimbursement available for dependent coverage.
• Retiral benefits. We offer a Provident Fund and Gratuity.

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: India
Travel: 20% travel domestically and globally
Job ID:  1403

Scale is looking for an Operations Program Manager (OPM) – Regional Lead (India) to drive system-level improvements, operational performance, and structural reliability across the region. In this role, you will act as both a systems owner and escalation authority—ensuring support workflows are scalable, efficient, and aligned with global standards while adapting to local operational needs.

As our operations continue to expand, this role will be critical in identifying root causes, implementing durable fixes, and driving measurable improvements in key performance metrics. You will serve as the bridge between frontline execution and system design, ensuring consistency, stability, and continuous improvement across regional operations.

You will be part of a highly collaborative and impact-driven team, working closely with Team Leads, SMEs, Product, Engineering, and Operations stakeholders. This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational challenges, and is relentless in driving high-quality outcomes at scale.

You will:

• Identify recurring issue patterns and structural inefficiencies across the region

• Lead retrospectives on operational breakdowns and implement durable, system-level fixes

• Act as the escalation partner for complex and high-risk regional cases

• Define and drive regional KPI improvements across SLA, CSAT, backlog health, and escalation rates

• Track and measure the impact of operational changes and interventions

• Influence SOPs, macros, and documentation to improve clarity and reduce ambiguity

• Partner with Enablement to build scalable regional training programs

• Act as a regional training lead to reinforce workflows, policies, and quality standards

• Collaborate with Product, Engineering, and Operations to drive tooling and workflow improvements

• Translate frontline insights into clear, actionable requirements for system enhancements

• Identify risks within workflows and implement safeguards to improve consistency and reliability

• Strengthen auditability and operational defensibility across the region

Ideally you’d have:

• Experience in operations, program management, or process improvement roles in high-volume environments

• Strong analytical and problem-solving skills with a systems-thinking mindset

• Experience leading cross-functional initiatives and driving measurable outcomes

• Ability to identify root causes and implement scalable, long-term solutions

• Strong communication skills across technical and non-technical stakeholders

• Experience working with KPIs such as SLA, CSAT, backlog, and escalation metrics

Nice to haves:

• Experience in support operations, trust & safety, or platform operations

• Familiarity with workflow tools (e.g., Zendesk or similar systems)

• Experience building SOPs, training programs, or documentation frameworks

• Experience working in regional or global operations teams

This is a high-impact role focused on driving regional operational excellence, improving system reliability, and ensuring scalable support infrastructure as we continue to grow.

Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently.

As our operations continue to grow, this role will play a critical part in ensuring our support systems scale seamlessly with increasing volume and complexity. You will partner closely with Support Ops, Product, Engineering, and cross-functional stakeholders to translate operational needs into robust system configurations.

You will be part of a highly detail-oriented and systems-driven team, where your work directly impacts operational efficiency and contributor experience. This role is ideal for someone who thrives in building and improving systems that others rely on daily, and who enjoys solving complex operational challenges at scale.

You will:

• Own end-to-end Zendesk configuration, including ticket forms, fields, macros, triggers, automations, SLAs, and views
• Design and maintain routing logic to ensure accurate ticket distribution across skills, queues, and teams
• Build and manage the support agent skills framework (skills, tiers, certifications, queue structures)
• Monitor and optimize queue health, load balancing, and ticket assignment accuracy
• Configure and maintain integrations across support tools and reporting systems
• Troubleshoot system issues and partner with Engineering or vendors when needed
• Collaborate with Support Ops, T&S, TPMs, and Product to implement and improve workflows
• Document system configurations, workflows, and best practices clearly
• Provide training and guidance to stakeholders on system usage and routing logic

Ideally you’d have:

• Experience administering Zendesk or similar support CRM systems
• Experience designing routing logic or managing skills-based systems in high-volume environments
• Strong systems-thinking and analytical mindset
• High attention to detail with the ability to identify risks and inconsistencies
• Experience working cross-functionally with both technical and non-technical stakeholders
• Ability to own and manage complex system configurations end-to-end

Nice to haves:

• Experience working with operational data (Google Sheets, dashboards, reporting tools)
• Familiarity with SQL or data analysis for routing optimization
• Basic scripting knowledge (Python or JavaScript)
• Experience scaling support systems in fast-growing environments

About the role

Hiring is one of the most consequential decisions a company makes. 3,000+ enterprises rely on HackerRank to get it right. We are now reinventing how that works for the agentic era. The ML systems that power this platform are not auxiliary features. They are the product.

Open Problems

The agentic era is reshaping every layer of the hiring stack. These are some of the core problems you'll be working across, none of them fully solved.

• Chakra: Building an autonomous AI interviewer that conducts, adapts to, and evaluates technical interviews end to end.
• Integrity: Detecting fraud and suspicious behavior across multiple signal types. The ways candidates game assessments change frequently, and the models need to keep up.
• Evaluation: Measuring technical skill in a world where AI writes the code. The old proxies no longer hold and the new ones have not been defined yet.

Your focus will shift across these depending on where the highest-leverage work is at any given time.

What you will do

• Design and ship production ML systems across Chakra, integrity, and evaluation domains.
• Own the full ML lifecycle: problem framing, data strategy, experimentation, deployment, and iteration.
• Build evaluation infrastructure and benchmarking pipelines that reliably measure model quality before and after deployment.
• Define the architecture and production bar for different signal categories from scratch. 
• Mentor and support junior ML engineers, helping shape their technical thinking and raise the quality bar across the team.
• Establish ML best practices for the team: monitoring, model feedback loops, and quality standards.

Who you are

• 4+ years building and shipping ML systems that run in production at scale.
• Systems thinking comes naturally. Model accuracy, data pipelines, serving infrastructure, and customer outcomes are one problem, not four.
• Evaluation methodology matters as much as model performance. A metric measured wrong is worse than no metric.
• Proficient in Python, with practical experience building data pipelines and deploying models to production.

Even better if you have

• Experience with multimodal systems: vision, NLP, audio, or behavioral signal pipelines.
• LLM experience: fine-tuning, RLHF, or multi-turn agentic systems.
• Background in adversarial ML, fraud detection, or anomaly detection.
• Publications or open-source contributions in detection, robustness, or evaluation methodology.

You will thrive here if

• Messy, undefined problems are more interesting to you than optimizing within clean ones.
• Ambiguity energizes you, especially when the right framing is itself part of the work.
• Direct access to leadership, fast feedback loops, and genuinely unsolved problems is what you are looking for.
• Defining what a system should be is more compelling than maintaining what already exists. 

Role

We are looking for a seasoned Staff Software Development Engineer to join our Product Security Engineering department. This is a hybrid role based in Bangalore, reporting to the Senior Director, Software Engineering. You will join our Internal Security Automation team, contributing to securing the world’s largest cloud security platform. You'll bring your vision and passion to a team of experts who enable organizations worldwide to harness speed and agility through a cloud-first strategy.

What you’ll do (Role Expectations)

• Design, build, and operate foundational security services, AI security agents, and integrations with internal systems to empower Zscaler engineering teams to ship secure software

• Implement scalable APIs and microservices in Go for seamless system communication

• Collaborate with architects and product owners to ensure cloud services align with company standards

• Participate in on-call rotations to resolve production issues while continuously improving system reliability

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of professional software development experience, including 3+ years focused on developing backend cloud systems using Python or Go

• Proficiency in building web services using REST, GraphML, or gRPC and managing secure endpoint communication

• Experience with containerized application development and orchestration using Kubernetes

• Proficiency in designing, deploying, and operating services and applications on AWS including familiarity with IaC frameworks such as Terraform or CDK

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity with full-stack development, frontend development, and DevOps automation workflows

• Proficiency in the use of coding assistants such as Google Code Assist, Windsurf, Cursor, or Claude code on production codebases

• Hands-on experience building AI agents with Large Language Models (LLMs), including Retrieval-Augmented Generation (RAG)

#LI-Hybrid #LI-PM5

Role

We’re looking for a Full Stack Software Engineer to join our team. This role is based in Bangalore, India, reporting to the Sr. Manager of Software Engineering within the Risk360 department You will join the team that built the world’s largest cloud security platform from the ground up to help organizations worldwide harness speed and agility with a cloud-first strategy. In this role, you will be a key contributor to our multitenant architecture, enabling the delivery of innovative services to over 15 million users across 185 countries.

What you’ll do (Role Expectations)

• Develop product features related to data transformations, enrichment, analytics, and user-facing dashboards
• Design and implement intuitive, performant web applications using ReactJS for data visualization and user interaction
• Build and maintain data processing pipelines to handle data ingestion, transformation, and analysis for risk quantification
• Establish monitoring mechanisms to track data platform performance and health while defining maintenance procedures
• Collaborate closely with UX/UI designers and backend engineers to deliver seamless end-to-end solutions

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience in software development for enterprise solutions, including web-based applications
• 1+ years of experience in ReactJS or similar modern JavaScript frameworks, including component-based architecture and state management
• Solid experience in Core Java, Concurrency, Distributed Computing, and proficiency in SQL
• Exposure to Test Driven Development (TDD) using frameworks such as JUnit, REST Assured, TestNG, or Jest
• Experience with HTML5, CSS3, JavaScript/ES6+, and building responsive interfaces

What Will Make You Stand Out (Preferred Qualifications)

• Experience developing scalable web applications handling large datasets efficiently and working knowledge of GraphQL
• Expertise in state management frameworks like Redux and performance optimization including tuning JVM
• Understanding of security compliance frameworks, statistics, and machine learning

#LI-Hybrid #LI-AN4

Role Overview
You will take ownership of development across our web applications and SaaS products. This includes building new features, reviewing and improving existing code, managing technical projects, and ensuring our systems are secure, scalable, and aligned with our long-term vision. You will work closely with leadership and non-technical team members, so strong communication and the ability to translate technical concepts into clear direction is essential.

Key Responsibilities

Development & Code Ownership
● Build, test, and deploy features for our SaaS web applications
● Read, analyze, and improve existing codebases
● Ensure code quality, scalability, and maintainability
● Identify and fix vulnerabilities, inefficiencies, and poor architecture
● Establish and enforce development best practices and standards

Technical Strategy & Architecture
● Design systems and features with long-term scalability in mind
● Make decisions on frameworks, tools, and structure
● Evaluate AI-generated code for accuracy and quality before implementation
● Optimize performance and system reliability

Project Management
● Own development timelines and deliverables
● Break down projects into clear tasks and milestones
● Collaborate with internal team members (marketing, ops, leadership)
● Ensure projects move forward proactively without constant oversight

AI-Enhanced Development
● Use tools like Claude and Abacus to accelerate development where appropriate
● Prompt effectively and refine outputs
● Validate and improve AI-generated code (not blindly trust it)

Deployment & DevOps
● Manage code through GitHub workflows
● Deploy and maintain applications via Vercel (or similar platforms)
● Handle integrations, APIs, and third-party tools
● Troubleshoot bugs, outages, and performance issues

Who You Are
● A true developer first — you understand code deeply, not just tools
● Experienced enough to recognise bad code, security risks, and poor structure immediately
● Comfortable working in fast-moving environments with evolving products
● Highly proactive — you don’t wait to be told what to do
● Strong communicator with excellent English (written and verbal)
● Organised and capable of managing multiple projects simultaneously

Required Experience
● 5+ years of hands-on development experience
● Proven ability to work within and improve existing codebases
● Experience building and maintaining web applications or SaaS products
● Strong understanding of:
○ Frontend and/or full-stack development
○ APIs and integrations
○ GitHub workflows
○ Deployment platforms (Vercel preferred)
● Experience reviewing code for quality, security, and scalability

This Role Is NOT For You If...
● You rely entirely on AI to write and understand code
● You struggle to explain technical concepts clearly
● You need constant direction or supervision
● You prioritise speed over quality and long-term structure

The Community You Will Join:

• The Regional Payments team is the engine driving Airbnb’s global growth through deep local understanding. We believe that to truly belong anywhere, guests need a frictionless checkout experience with the payment options they know and trust.

  Our mission is to unlock regional growth by tailoring the payment journey to local needs. From offering the right mix of local payment methods to powering affordability initiatives like installment plans and partner campaigns, we build the platform capabilities that make booking an Airbnb accessible and seamless for everyone. By optimizing the guest checkout experience and understanding regional nuances, we directly drive the company's topline growth and market penetration.

The Difference You Will Make:

• • Drive Topline Growth: Take end-to-end ownership of engineering projects that directly impact the company’s Gross Booking Value (GBV) and growth by optimizing regional checkout conversion funnels.
  • Elevate the Guest Checkout Experience: Architect and build solutions that offer the right payment options at the right time, minimizing friction and maximizing payment approval rates for guests around the world.
  • Unlock Affordability & Partnerships: Design robust backend capabilities to support region-specific partner campaigns, installment plans, and targeted discounts, making travel more affordable while accelerating business growth.
  • Architect & Execute: Drive the technical design, architecture, and implementation of region-first builds, balancing custom local needs with the sustainability of our global payments platform.
            Deep Cross-Functional Collaboration: Partner closely with Product, Finance, Data, and other XFN stakeholders to define market-level technical strategies and deliver high-impact features.

A Typical Day: 

• Take end-to-end ownership of backend services and APIs (primarily in Java), from architectural design and coding to deployment and maintenance.
• Build and integrate local payment methods, affordability features (like installments), and promotional campaign logic, tailoring our systems to diverse consumer expectations.
• Analyze input and health metrics (e.g., checkout conversion funnels, payment success rates) to turn data insights into actionable engineering improvements that drive GBV.
• Collaborate with Finance and Product to align technical execution with Airbnb’s broader business strategy, ensuring we deliver strong business efficiency and ROI on partner campaigns.
• Actively monitor product/service health, participate in on-call rotations, and proactively identify areas to reduce tech debt and improve system reliability over time.
• Foster a collaborative and inclusive engineering culture, sharing knowledge, participating in code reviews, and occasionally mentoring peers

Your Expertise:

• • 3 to 6 years of industry software engineering experience in big tech companies, with a proven track record of end-to-end ownership of projects and system architecture.
  • Proficiency in backend development, primarily in Java (our core stack), with the ability to navigate full-stack environments or learn new languages as needed.
  • B.Tech/BE in Computer Science, MIS, or equivalent technical qualification.
  • Payments Knowledge is a Plus: Experience with payment networks, checkout funnels, promotional campaigns, or affordability products (e.g., Buy Now Pay Later, installments) is highly desired, but a strong willingness to learn is just as valuable.
  • Experience building and scaling reliable web applications, specifically focusing on optimizing user funnels, conversion rates, and driving growth metrics.
  • Strong ability to navigate ambiguity by proactively seeking guidance, distilling complex requirements, and designing scalable solutions.
  • Excellent communication skills—capable of writing detailed technical design documents and collaborating effectively with both technical and non-technical XFN partners (e.g., Finance, Product, Marketing).

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

App Framework Team • 80% Backend / 20% Frontend • 8+ Years

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel.

The App Framework team is building something foundational: an Agentic App Builder platform on top of ZMP that enables teams across Zeta to develop, deploy, and operationalize applications that integrate with ZMP’s core capabilities – identity, intelligence, activation, and measurement. Think of it as the platform that powers the next generation of applications at Zeta, with AI and agentic workflows built into the development experience itself.

As a Lead Full Stack Engineer, you’ll shape the architecture of this platform from the ground up. You’ll partner with product owners and engineering teams across the organization to understand what application builders need, design the backend services and APIs that make it possible, and build the frontend experiences that make it intuitive. You’ll own what you build end-to-end – from requirements through production operations – with a focus on architectural simplicity, developer experience, and operational excellence.

We develop using AI-assisted workflows (Cursor, Claude Code) and ship through continuous delivery. This is a rare opportunity to build a platform that fundamentally changes how applications are created at an enterprise scale.

What you’ll Do:

• Design and build the Agentic App Builder platform – the services, APIs, and developer tools that enable teams to create, deploy, and manage applications on top of ZMP fast and at scale.
• Build intuitive frontend experiences in React/TypeScript that make the platform accessible and productive for application builders.
• Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start.
• Embed AI/LLM capabilities into the platform to enable agentic application development and intelligent automation.
• Use AI-assisted development tools as a core part of your workflow to accelerate delivery while maintaining high quality.
• Collaborate with teams across Zeta to gather requirements, align on integration patterns, and ensure the platform meets real-world application needs.
• Mentor engineers, lead technical initiatives, and help establish the engineering practices and standards for the platform.

What We’re Looking For:

8+ years of software engineering with a track record of building and operating platform-level systems. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. You understand what it takes to build developer-facing platforms in the age of AI.

You bring hands-on experience with AWS services and you’re comfortable operating in multi-tenant, compliant environments. Continuous delivery, test-driven development, and agile are disciplines you practice with conviction. You’re already using AI-assisted coding tools and you’re excited about building platforms that leverage agentic workflows.

You’re a strong communicator who thrives on cross-team collaboration. You enjoy working with product owners to define problems, proposing architectures, building alignment, and then delivering. You bring energy and curiosity to your work, and you elevate the people around you.

Nice to Have:

• Experience building agentic developer platforms, internal tooling, or app builder/low-code systems.
• MarTech or AdTech domain knowledge (DSPs, bid stream processing, data-intensive platforms).
• Familiarity with our data stores: MySQL, Snowflake, Aerospike, DynamoDB, S3.
• Experience designing plugin architectures, SDK/API frameworks, or extensible platform systems.

Tech Stack:

Why You’ll Love It Here:

• Build a foundational platform that shapes how every application at Zeta gets created – high-impact, high-visibility work from day one.
• AI-native engineering culture – agentic development is how we build, and you’ll be building the platform that brings it to others.
• Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it.
• Collaborative, low-ego team that genuinely enjoys working together and learning from each other.
• Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Okta seeks a skilled Staff Full Stack Engineer with expertise in NetSuite and/or  Oracle Fusion Cloud Applications. As part of our Business Technology team, you will be responsible for developing and optimizing full-stack solutions, including custom scripts, workflows, integrations, and system enhancements for both NetSuite and Oracle Fusion to improve business processes and scalability. This role will report to the Manager in Bangalore, India. We’d love to hear from you!

Job Duties and Responsibilities

• Design, develop, and maintain full-stack solutions for Finance Tech stack like NetSuite, Coupa and Oracle Fusion Cloud Applications etc., using any of the full-stack applications like Node Js/React
• Develop and maintain robust off-platform integration scripts using Python & LangChain to manage data transfer and interactions between NetSuite (via SuiteTalk or RESTlets) and AI Platforms
• Architect and implement scalable, secure, and cost-efficient cloud-native solutions on AWS for RAG, MCP, and Agentic AI (LangGraph) 
• Closely work with the BT Product Manager to design, develop, test, implement & support system solutions primarily in Finance Technology
• Provide technical consultation, best practices, and problem resolution for AI and Agentic AI for the Finance tech stack NetSuite, Oracle Fusion, and associated integrated systems
• Support & resolve production issues across the full application stack
• Develop and maintain integrations with third-party applications via REST/SOAP APIs
• Design and implement custom Generative AI solutions using the SuiteScript Generative AI API for practical NetSuite use cases and explore similar capabilities in Oracle Fusion

Required Skills:

• 9+ years in Python and its libraries (e.g., Pandas, Boto3) for data manipulation, ETL processes, and developing serverless functions to interact with foundational AI services on platforms like AWS Bedrock.
• Deep hands-on experience with AWS solutioning, including designing and deploying production applications using core services such as AWS EC2, AWS Lambda, Amazon S3, Amazon RDS, and API Gateway. Familiarity with Infrastructure as Code (IaC) tools like CloudFormation or Terraform is essential.
• Proficiency in NetSuite development experience (SuiteScript, SuiteFlow, SuiteTalk).
• Experience with SuiteCloud tools, REST/SOAP APIs, and third-party integrations.
• Experience with the SuiteScript Generative AI APIs to integrate LLM capabilities for advanced scripting solutions
• Strong understanding of Finance Business processes (Order Management, Billing, Vendor bill, etc.).
• Proficiency in JavaScript, SQL, and related web technologies
• Configure NetSuite modules to align with business needs, including leveraging Prompt Studio to customize and manage NetSuite AI functions like Text Enhance.
• Ability to drive and architect solutions with other developers, focusing on maximizing the value of embedded NetSuite AI capabilities
• Working Experience on the MCP and familiar with SaaS MCP connectors, like NetSuite MCP or similar
• Working experience with foundational AI services, with a desire to use a unified platform like AWS Bedrock for Generative AI development and deployment
• Nice to have some core Amazon Machine Learning (ML) services, specifically AWS SageMaker (for building, training, and deploying custom ML models), AWS Comprehend (for natural language processing and text analytics), and  Retrieval Augmented Generation (RAG)

Education and Certifications

• A Bachelor’s degree in Computer Science, Information Systems, or equivalent years of industry experience
• AWS cloud Certification or any ERP foundation certificate is a plus

#P16568_3435773
#LI_Hybrid

See yourself at Twilio

Join the team as Twilio’s next Senior Offensive Security Engineer

About the job

This position is needed to The Senior OffSec Engineer will be responsible for the day-to-day execution of penetration tests and contributing to larger Red Team campaigns. You move beyond simple scanning to manual exploitation and are beginning to automate your workflows.  

Responsibilities

In this role, you’ll:

• Full-Stack Penetration Testing: Perform manual and automated testing of web applications, APIs, and mobile apps (iOS/Android).
• Internal/External Network Audits: Conduct network and cloud level assessments with various tooling
• Vulnerability Validation: Triage and validate reports from automated scanners or bug bounty hunters to eliminate false positives and escalate true positives
• AI/LLM Probing: Perform initial prompt injection and jailbreak tests on AI prototypes, services, and applications using established checklists (OWASP Top 10 for LLMs).
• Technical Reporting: Draft high-quality reports that detail the "path to compromise" with clear, reproducible steps for developers.
• Tool Maintenance: Manage and update the team's testing infrastructure (e.g., Burp Suite, and basic C2 listeners).
• Remediation Support: Provide direct technical guidance to engineering teams on how to patch vulnerabilities like XSS, SQLi, and IDOR.
• Adversary Emulation: Design and lead multi-week Red Team operations that mimic specific threat actors (APTs) to test the SIRT detection capabilities.
• Custom Exploit Development: Build custom payloads, droppers, and obfuscated scripts to bypass EDR/AV and maintain stealth.
• AI Red Teaming Architecture: Build automated testing frameworks for AI systems (e.g., using PyRIT, Promptfoo, or Garak) to test for models related to sensitive data leakage.
• Cloud & Infrastructure Attacks: Execute sophisticated attacks against AWS/Azure/K8s, focusing on IAM misconfigurations and container escapes.
• Purple Teaming: Collaborate with SIRT and Detection Engineering to tune SIEM alerts based on the techniques used during an engagement.
• Strategic Bug Bounty Management: Oversee the organization's bug bounty program, identifying trends in submissions to suggest broad architectural security changes.

*Required:

• Experience: 3–5 years in offensive security, penetration testing, or a high-volume bug bounty background and track record of finding high/critical vulnerabilities in complex environments.
• Concepts: Expert Knowledge and  solid understanding of the MITRE ATT&CK matrix and the OWASP Top 10 for web applications and top 10 for LLMs, post exploitation (lateral movement, persistence, data exfiltration) and Adversarial ML.
• Tooling: Proficient in Burp Suite professional, Nmap, Metasploit, Wireshark etc... and AI security tools such as LangChain, TensorFlow for adversarial testing, as well as use of C2 frameworks (Cobalt Strike, Sliver, Havoc) or similar tools
• Scripting and Coding: Ability to write functional scripts in Python or Bash to automate repetitive testing tasks and proficiency in Python, C++, and scripting for creating custom offensive tooling that avoids signature-based detection.
• Certifications: Possession of advanced industry certifications such as OSCP, OSEP, OSWE, GXPN or similar
• Telecom expertise is preferred

Location

1. This role will be remote, and based in India. (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Systems Support & Data Operations Administrator – India

About the job

This role is the backbone of our Global Sales organizations, providing a blend of technical Salesforce administration and high-level data stewardship. You will ensure that Salesforce CPQ, OLM, and multiple Salesforce instances run with high process integrity while simultaneously managing the data quality and firmographic insights that drive our Sales organization forward.

Responsibilities

In this role, you’ll:

• Salesforce Administration: Manage user setup, roles, profiles, permissions, and security settings. Serve as the escalation point for advanced user requests and troubleshoot complex and multi-instance issues.Ensure Compliance with security and access governance policies.Monitor system usage and adoption to recommend improvements.
• System Maintenance: Maintain page layouts, workflows, validation rules, and approval processes. Configure and maintain Salesforce support processes.
• Data Stewardship: Perform data audits and investigations across systems to enhance firmographic information. Fix data issues following standard operating procedures and data policies.
• Operational Excellence: Monitor and Manage Salesforce case queues to meet SLAs. Oversee the synchronization of Salesforce data with ERP/Billing systems to ensure seamless order-to-cash cycles.
• Strategy & Documentation: Provide documentation for implementation changes to data quality standards. Document data requirements, strategy, and rules (standardization, cleansing, and validation) for both legacy and new environments.
• Collaboration: Partner with Sales Ops, Finance, IT, and Business Stakeholders to identify and drive automation advances that improve operational efficiency.
• Testing & Training: Support UAT and deployments while developing training materials to empower our end users.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Salesforce Expertise: 3+ years of experience as a Salesforce Administrator (Sales Cloud) with an active Salesforce Administrator certification (ADM-201).
• Data Analysis: Demonstrable experience executing data quality analysis within complex, federated system architectures.
• Process Mindset: Experience in Sales Operations support and a basic understanding of data providers like ZoomInfo.
• Technical Logic: Ability to evaluate data risks, troubleshoot integrated system issues, and provide solutions in a timely manner.

Desired:

• Advanced Certifications: Salesforce Certified Advanced Admin.
• Technical Stack: Experience with SQL, Heroku, or Python (specifically for data pipelining).
• Analytics: Familiarity with Tableau and Tableau CRM (CRM Analytics).
• Automation: Knowledge of Apex, Flow, SOQL, and advanced Salesforce automation.
• Soft Skills: Excellent written and verbal communication skills; ability to build relationships across all levels of the organization.
• Linguistic Diversity: Proficiency in multiple languages applicable to the NAMER region is a plus.

Location

 This role will be remote, and based in India.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

What you will do:

You'll work on end-to-end projects in a full-stack role, aligned with your skills and career goals. As a part of your job, you will be charged with designing, researching, developing, and testing the functional and non-functional areas. 

We design and implement new projects while constantly making sure we support large scales of data and traffic, backward and upward compatibility, and more.

Requirements

• Min 6+ years of experience in full-stack development using JavaScript and TypeScript
• Strong experience with modern web frameworks, particularly Vue.js and Nest.Js
• Experience with AngularJS or React.js is also acceptable
• Extensive hands-on experience with AWS cloud technologies
• Solid backend development experience using Node.js
• Demonstrated proficiency in designing, developing, and deploying microservices-based applications. Ability to architect and implement scalable, loosely coupled, and maintainable microservices.
• Having experience in implementing CI/CD pipelines for automated testing, building, and deploying applications.
• Ability to lead end-to-end projects, working with other team members across the world
• Deep understanding of system architecture , and distributed systems
• Enjoy working in a fast-paced environment
• Able to work collaboratively within different teams and with differing levels of seniority

What you will bring:

• Work closely with cross-functional teams such as Development, Operations, and Product Management to ensure seamless integration of new features and services with a focus on reliability, scalability, and performance
• Experience with back-end technologies
• Good knowledge and understanding of client-side architecture
• Capable of managing time well and working efficiently and independently
• Ability to collaborate with multi-functional teams
• Excellent communication skills

Nice to Have

• Bachelor's or Master's degree in CS or related field/experience

#LI-CK1

What you will do:

You'll work on end-to-end projects in a full-stack role, aligned with your skills and career goals. As a part of your job, you will be charged with designing, researching, developing, and testing the functional and non-functional areas. 

We design and implement new projects while constantly making sure we support large scales of data and traffic, backward and upward compatibility, and more.

Requirements

• Min 3 years of experience in full-stack development using JavaScript, TypeScript, and Java
• Strong experience with modern web frameworks, particularly Vue.js
• Experience with AngularJS or React.js is also acceptable
• Extensive hands-on experience with AWS cloud technologies
• Solid backend development experience using Node.js
• Demonstrated proficiency in designing, developing, and deploying microservices-based applications. Ability to architect and implement scalable, loosely coupled, and maintainable microservices.
• Having experience in implementing CI/CD pipelines for automated testing, building, and deploying applications.
• Ability to lead end-to-end projects, working with other team members across the world
• Deep understanding of system architecture , and distributed systems
• Enjoy working in a fast-paced environment
• Able to work collaboratively within different teams and with differing levels of seniority

What you will bring:

• Work closely with cross-functional teams such as Development, Operations, and Product Management to ensure seamless integration of new features and services with a focus on reliability, scalability, and performance
• Experience with back-end technologies
• Good knowledge and understanding of client-side architecture
• Capable of managing time well and working efficiently and independently
• Ability to collaborate with multi-functional teams
• Excellent communication skills

Nice to Have

• Bachelor's or Master's degree in CS or related field/experience

#LI-CK1

The role

Nebius is looking for a Senior Salesforce Administrator. As a Senior Salesforce Administrator in our hyper-growth environment, you will play a foundational role in building and scaling our CRM ecosystem from day one. This is a position where you will not only configure and manage Salesforce, but also analyze business processes, design intelligent workflows, and apply data-driven insights to help teams move faster.

You will partner with Sales, Marketing, Customer Success, Product, and Engineering to architect a next-generation CRM platform that supports rapid scaling, automation-first operations, and AI-driven decision-making. This is an opportunity to shape the backbone systems of a fast-growing AI company—creating a CRM foundation that is flexible, automated, and built for high-velocity go-to-market teams.

You’re welcome to work remote from India.

Your responsibilities will include:

Administration, Configuration & Automation

• Own day-to-day Salesforce administration, including user access, permissions, security controls, page layouts, objects, record types, and data governance.
• Build scalable automation using automation to replace manual processes and enable operational efficiency.
• Work with stakeholders to map business processes, identify gaps, and design technical solutions aligned with the needs of a hyper-growth GTM engine.
• Translate business requirements into clear user stories, functional specs, and structured workflows.
• Analyse CRM usage patterns and funnel metrics to recommend operational and process improvements.
• Use Salesforce reporting and dashboards to surface insights that help leaders make data-backed decisions.
• Maintain documentation of data models, configurations, integrations, and process maps.
• Collaborate with GTM teams to build lead management flows, sales processes, customer lifecycle models, and AI-powered workflow automations.
• Deliver training, onboarding, and ongoing support to ensure strong user adoption across fast-scaling teams.
• Manage data imports/updates, deduplication, and data cleansing initiatives.
• Support integration efforts with GTM systems, marketing automation platforms, billing systems, and internal tools.
• Troubleshoot issues proactively and act as the go-to expert for platform reliability and performance.

We expect you to have: 

• 4–7+ years in Salesforce Administration with Enterprise CRM experience.
• Strong expertise in Salesforce configuration, automation (Flows), data modelling, and security.
• Demonstrated experience acting in requirements gathering, process design, workflow mapping, and reporting.
• Experience supporting high-velocity GTM teams (Sales, Marketing, Customer Success).
• Strong analytical skills with the ability to translate raw CRM data into insights and actionable recommendations.
• Familiarity with integrations, connected apps, APIs, and middleware (no coding required, but technical comfort is essential).
• Experience with lead routing, funnel analytics, lifecycle automation, or revenue operations tooling is highly valued.
• Excellent communication skills with the ability to influence stakeholders in a fast-changing, high-pressure environment.
• Salesforce certifications such as Admin, Advanced Admin, or Platform App Builder preferred.

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

The Opportunity

We are looking for a Sr. Machine Learning (ML) Engineer with a strong sense of ownership. If you are an ML practitioner who thrives in an environment where innovation meets practical application to build disruptive products, this role is for you. 

At Poppulo, we intend to redefine boundaries and reshape Employee Communications and Digital Signage through the power of cutting-edge machine learning and AI. We are not just building products; we are disrupting the status-quo with transformative solutions that challenge conventional thinking, create competitive edge and create new market opportunities. 

This role is pivotal to the success of our AI team. It is the backbone of our ML initiatives. This role bridges the gap between research and production by leveraging cutting-edge AI technology into leading, world-class solutions.  

As a Sr. Full-Stack Machine Learning (ML) Engineer, you be the key driver for innovative problem solving by combining technical excellence with creative application of ML. Your expertise will be crucial in uncovering hidden opportunities within product ideas, including the design and deployment of agentic AI systems that can reason, plan, and act autonomously within real-world product constraints. Additionally, you will stay at the forefront of emerging technologies, continuously evaluating new AI/ML frameworks, tools, and best practices to help guide the evolution of our software solutions. 

Key Responsibilities

• Own end-to-end delivery of AI features across model, backend, APIs, UI integration, deployment, monitoring, and iteration in production
• Solve complex challenges with AI/ML: Design, develop new AI-powered products that deliver the product roadmap, including agentic AI solutions that orchestrate LLMs, tools, and workflows to solve multi-step problems autonomously.
• Implement ML lifecycle - from data engineering and model development to cloud-based deployment, integrations and operationalisation. Incl. MLOps 
• Productionise full-stack AI/ML solutions: Translate emerging techs like GenAI& agenticAI architectures into innovative, practical solutions that transform customer experiences. 
• Align with Product Strategy: Create proof of concepts at high cadence to demonstrate/validate potential solutions as per our product strategy. 
• Optimise Model and system performance: Fine-tune, optimise training and inference performances, including latency, cost, and reliability trade-offs in agent-based and LLM-driven systems.
• Wider collaboration: Partner with cross-functional teams to demonstrate and validate the impact of ML innovations before introducing them into the product ecosystem. 
• Research Savvy: Staying up-to-date with SOTA and industry trends in AI/ML, with a strong awareness of advances in agentic systems, autonomous workflows, and multi-agent architectures. 

Technical Skills / Competencies  

• Strong AI/ML background: Expertise in designing, building and deploying real-world ML applications (Computer Vision, Classification, etc.) 
• Strong foundation in GenAI: Deep understanding of generative models (LLMs, etc.), AI Agents, prompt engineering RAG, vector databases. 
• Technical Expertise: Proficiency in ML/GenAI frameworks, databases, shell scripts and programming languages, including frameworks and tools commonly used for building and orchestrating AI agents.
• MLOps expertise: Hands-on experience in setting up MLOps on AWS, Azure and GCP. 
• Full-stack expertise: Proficiency in data pipelines, distributed systems, APIs, web front-end, mobile apps, automated testing and cloud platforms (AWS, GCP, etc.). 
• Exceptional problem-solving skills: Ability to simplify and breakdown complex technical and business challenges to create innovative and practical solutions. 
• Team management: Experience in guiding teams to deliver high-impact solutions. 
• Continuous learning: Ability to learn quickly and apply new technologies to solve problems practically. 

Education & Experience

• Master’s or PhD in AI/ML or a related field
• At least 6+ years of experience building software or AI systems, including 1–3 years working with LLMs, generative AI, or AI agent architectures.

Why Us? 

• An excellent workplace culture 
• Competitive salary 
• Company performance-related bonus
• Medical insurance 
• Flexible working hours 
• Educational assistance 
• In-house soft skills training 

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
  We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, the UK and India.

Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

The Opportunity

We are looking for a Sr. Machine Learning (ML) Engineer with a strong sense of ownership. If you are an ML practitioner who thrives in an environment where innovation meets practical application to build disruptive products, this role is for you. 

At Poppulo, we intend to redefine boundaries and reshape Employee Communications and Digital Signage through the power of cutting-edge machine learning and AI. We are not just building products; we are disrupting the status-quo with transformative solutions that challenge conventional thinking, create competitive edge and create new market opportunities. 

This role is pivotal to the success of our AI team. It is the backbone of our ML initiatives. This role bridges the gap between research and production by leveraging cutting-edge AI technology into leading, world-class solutions.  

As a Sr. Full-Stack Machine Learning (ML) Engineer, you be the key driver for innovative problem solving by combining technical excellence with creative application of ML. Your expertise will be crucial in uncovering hidden opportunities within product ideas, including the design and deployment of agentic AI systems that can reason, plan, and act autonomously within real-world product constraints. Additionally, you will stay at the forefront of emerging technologies, continuously evaluating new AI/ML frameworks, tools, and best practices to help guide the evolution of our software solutions. 

Key Responsibilities

• Own end-to-end delivery of AI features across model, backend, APIs, UI integration, deployment, monitoring, and iteration in production
• Solve complex challenges with AI/ML: Design, develop new AI-powered products that deliver the product roadmap, including agentic AI solutions that orchestrate LLMs, tools, and workflows to solve multi-step problems autonomously.
• Implement ML lifecycle - from data engineering and model development to cloud-based deployment, integrations and operationalisation. Incl. MLOps 
• Productionise full-stack AI/ML solutions: Translate emerging techs like GenAI& agenticAI architectures into innovative, practical solutions that transform customer experiences. 
• Align with Product Strategy: Create proof of concepts at high cadence to demonstrate/validate potential solutions as per our product strategy. 
• Optimise Model and system performance: Fine-tune, optimise training and inference performances, including latency, cost, and reliability trade-offs in agent-based and LLM-driven systems.
• Wider collaboration: Partner with cross-functional teams to demonstrate and validate the impact of ML innovations before introducing them into the product ecosystem. 
• Research Savvy: Staying up-to-date with SOTA and industry trends in AI/ML, with a strong awareness of advances in agentic systems, autonomous workflows, and multi-agent architectures. 

Technical Skills / Competencies  

• Strong AI/ML background: Expertise in designing, building and deploying real-world ML applications (Computer Vision, Classification, etc.) 
• Strong foundation in GenAI: Deep understanding of generative models (LLMs, etc.), AI Agents, prompt engineering RAG, vector databases. 
• Technical Expertise: Proficiency in ML/GenAI frameworks, databases, shell scripts and programming languages, including frameworks and tools commonly used for building and orchestrating AI agents.
• MLOps expertise: Hands-on experience in setting up MLOps on AWS, Azure and GCP. 
• Full-stack expertise: Proficiency in data pipelines, distributed systems, APIs, web front-end, mobile apps, automated testing and cloud platforms (AWS, GCP, etc.). 
• Exceptional problem-solving skills: Ability to simplify and breakdown complex technical and business challenges to create innovative and practical solutions. 
• Team management: Experience in guiding teams to deliver high-impact solutions. 
• Continuous learning: Ability to learn quickly and apply new technologies to solve problems practically. 

Education & Experience

• Master’s or PhD in AI/ML or a related field
• At least 6+ years of experience building software or AI systems, including 1–3 years working with LLMs, generative AI, or AI agent architectures.

Why Us? 

• An excellent workplace culture 
• Competitive salary 
• Company performance-related bonus
• Medical insurance 
• Flexible working hours 
• Educational assistance 
• In-house soft skills training 

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
  We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, the UK and India.

Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Role - AI Platform & Integration Manager

Location - Remote until further notice

About the role - 

As the AI Platform & Integration Manager, you'll own the end-to-end technical health of the studio's AI platforms — ensuring they are well integrated, consistently optimised, and built to scale. You'll bridge technical infrastructure and business output, working cross-functionally with creative, production, and operations teams to ensure the tools the studio depends on work seamlessly together.

What you'll do -

• Own the technical architecture and operational health of AI platforms, serving as the primary point of accountability for platform stability, reliability, and performance.
• Design, build, and maintain API integrations and system connectivity across the AI and content technology stack.
• Configure and continuously optimise AI platforms to improve performance, scalability, and cost-efficiency.
• Build, deploy, and maintain automation workflows that reduce manual effort and accelerate studio operations.
• Manage application integrations and data synchronisation across platforms, ensuring accuracy and consistency of data flows.
• Design and maintain data pipelines; monitor data integrity, identify anomalies, and resolve issues proactively before they impact operations.
• Develop and execute technical QA and testing frameworks to validate platform behaviour, integration reliability, and output quality.
• Maintain clear, accurate documentation of system architecture, integration configurations, and operational processes — accessible to both technical and non-technical stakeholders.
• Evaluate emerging AI tools and integration technologies; provide evidence-based recommendations on adoption and implementation.
• Act as the technical point of contact for platform-related questions from creative, production, and operations teams — translating complexity into clear, actionable guidance.

What you need to be great in this role: 

Technical expertise

• Proven experience owning and managing AI platform infrastructure in a live production environment.
• Strong command of API design and RESTful services, with hands-on integration experience across enterprise or marketing technology stacks.
• Experience building and maintaining automation workflows using modern integration tooling.
• Proficiency in application integration, data synchronisation, and middleware configuration.
• Experience designing, deploying, and monitoring data pipelines with a focus on data integrity and performance.
• Rigorous, systematic approach to technical QA, testing methodology, and issue resolution.
• Ability to produce clear technical documentation for both technical and non-technical audiences.

Collaboration and influence

• Confident communicating technical complexity to non-technical stakeholders without losing precision.
• Able to work cross-functionally with creative, production, and operations teams — translating business requirements into technical solutions.
• Proactive in surfacing risks, dependencies, and platform limitations before they escalate.

Gen AI & agentic thinking

• Advanced use of generative AI tools to enhance platform management, technical problem-solving, and documentation quality.
• Experience designing AI-assisted workflows that improve efficiency and output consistency.
• Ability to guide others on effective, responsible AI tool usage within a platform context.
• Agentic approach to complex, multi-step technical challenges: able to decompose problems, identify optimal paths forward, and execute with precision.
• Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all outputs

Req ID - 17531

#BTG+ #LI-PG1

About the role

The developer's job is shifting from writing code to directing AI agents, and hiring needs to catch up. HackerRank has shaped how 3000+ companies identify engineering talent, with 30M+ developers assessed on our platform. Chakra is our bet on what the next generation of that looks like: an AI interviewer built for a world where the interview itself has to be as intelligent as the candidates it is evaluating.

Open Problem
An interview that thinks, listens and gets it right every time.

Running an interview is easy. Running a good one is hard.

Chakra is an AI interviewer. It holds a conversation with a candidate, asks follow-up questions, evaluates how they think, and produces a report a hiring manager can actually act on. It is to conduct interviews that are more consistent, more probing, and more fair than most human interviewers manage in practice.

Here is the problem. A great human interviewer can do this. They read the candidate. They push on the right things. They know when an answer is shallow and when it just sounds shallow. Getting a model to do that reliably is genuinely difficult. Not because the technology cannot hold a conversation. It can. The gap is in judgment. Knowing what to probe. Knowing what the answer actually reveals about the candidate. Knowing when to move on.

Now do that 200,000 times. With candidates who speak differently, think differently, and approach problems differently. Without the model drifting. Without it being gamed. Without every report reading like it was written by the same template.

That is where the field currently falls short. Closing that gap is the work.

What you'll do

• Architect and develop Chakra end to end: the agent design, conversation management, real-time response evaluation, scoring methodology, and report generation.
• Build the systems that ensure interview consistency at scale. Not just model capability, but the infrastructure that makes the 200,000th interview as coherent as the first.
• Design evaluation and benchmarking pipelines that measure interview quality, candidate experience consistency, and report defensibility.
• Build fine-tuning and RLHF workflows to push model judgment past what off-the-shelf models deliver for this specific task.
• Own the quality bar. Define what a good interview looks like, instrument how well the system meets that bar, and close the gap systematically.
• Work across the full stack: data pipelines, model serving, latency constraints, and the product experience the candidate actually encounters.

Who you are

• You have built and shipped agentic or conversational AI systems in production, not just prototypes.
• You have a strong intuition for where LLM behavior breaks down under real-world conditions and how to address it systematically.
• You think in systems. The conversation architecture, the evaluation model, the serving infrastructure, and the candidate experience are one problem to you.
• You care about the quality bar at the level of a user who depends on the output, not just a researcher measuring aggregate metrics.

Even better if you have

• Experience building multi-turn conversational agents or interview-style AI systems.
• Worked with RLHF, Constitutional AI, or preference-based fine-tuning methods.
• Background in dialogue systems, conversational evaluation, or rubric-based scoring.
• Publications or contributions in agentic AI, LLM reliability, or evaluation of generative systems.

You will thrive in this role if

• You are energized by the full scope of a hard product problem, from model architecture through the conversation a candidate actually has. 
• You hold the product bar as high as the technical bar. You want to build something that works extraordinarily well for every single person who uses it.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready* to make a change?

Toast is looking for a Staff Machine Learning Engineer to serve as a technical linchpin for our AI Platform team. At the P4 level, you aren't just deploying models; you are designing the fundamental infrastructure that enables dozens of teams to build, deploy, and monitor AI at scale. You will act as a force multiplier, mentoring senior engineers and setting the architectural standards for our MLOps lifecycle—from feature stores and automated retraining to high-performance inference at the edge.

About this Roll*:

• Architectural Leadership: Design and lead the evolution of a unified MLOps platform that supports diverse needs across Toast, ensuring high availability, scalability, and security of ML services.
• Engineering Excellence: Champion and institutionalize best practices for CI/CD for ML (MLOps), automated testing, and infrastructure-as-code (Terraform).
• Cross-Functional Synergy: Lead collaborative efforts across Data Engineering, DevOps, and Product teams to bridge the gap between model prototyping and production-grade reliability.
• Strategic Roadmapping: Partner with leadership and Product Managers to define the 1-2 year technical vision for AI infrastructure, prioritizing long-term stability over short-term fixes.
• Operational Ownership: Set the standard for observability and incident response for ML systems, driving root-cause analysis for complex system failures.
• Mentorship: Actively mentor P2 and P3 engineers, fostering a culture of technical rigor and continuous learning.

Do you have the right ingredients*?

• Education: Bachelor’s or Master’s degree in Computer Science, AI, or a related technical field.
• Experience: A minimum of 10-12+ years of professional software engineering experience, with at least 6-7 years specifically focused on productionizing and scaling ML systems at the enterprise level.
• Core Tech Stack: Expert-level proficiency in Python, Scala, or Java/Kotlin. Extensive experience with PySpark and high-performance computing.
• Generative AI & LLMOps: Proven track record of taking LLM applications from research to production, including experience with Vector Databases, LangChain/LangGraph, and A2A protocols.
• System Design: Superior ability to design distributed systems that handle millions of requests with sub-second latency.
• Experience with microservice based architecture, preferably with AWS tooling (SageMaker, DynamoDB, Athena, Glue, etc.)
• Experience in software engineering best practices and tools including object-oriented programming, test-driven development, CI/CD, git, shell scripting, task orchestration, MLflow
• Profound knowledge of model deployment, orchestration (Apache airflow, Prefect), scaling, and managing CPU/GPU resources efficiently. 
• Exceptional problem-solving, analytical skills and the ability to tackle complex problems with a critical thinking approach. 
• Outstanding communication and interpersonal skills, coupled with a demonstrated ability to work collaboratively within a team environment.
• Foundational knowledge in statistical concepts (e.g. classification, regression, etc) and deep learning algorithms (e.g. CNN, RNN) is desirable

Bonus Ingredients (The "Staff" Edge)

• Data Strategy: Experience implementing enterprise-grade Feature Stores (e.g., Tecton, Feast) and real-time streaming frameworks like Apache Flink or Ray.
• Full-Stack Visibility: Ability to dive into the UI/UX layer (React) or deep into the kernel/networking layer to debug performance bottlenecks.

Open Source/Community: Contributions to relevant open-source projects (MLflow, Kubeflow, etc.) or a history of speaking at industry conferences.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Job Title: GenAI Developer/ Engineer

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Bangalore

Experience - 6 to 10

Skills and Qualifications:

Preferred skills:

Programming: Advanced Python (async programming, OOP, REST APIs, FastAPI, Flask, Pandas, NumPy)

GenAI Frameworks: LangChain, LlamaIndex, Haystack, Semantic Kernel

Machine Learning and AI: Snowflake Cortex, TensorFlow, PyTorch

Key Responsibilities:

• Develop scalable Python applications focused on GenAI
• Knowledge of Snowflake Cortex is a big plus.
• Learn and apply techniques like document chunking and embeddings
• Proficient in both SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra) databases, including schema design and optimization.
• Design, develop, and fine-tune applications built around foundation models (e.g., LLMs, multimodal models) for specific business needs
• Implement and experiment with generative AI techniques, including but not limited to Retrieval-Augmented Generation (RAG) and prompt engineering
• Lead the implementation of intelligent autonomous agents and multi-agent systems capable of complex decision-making, task execution, and interaction with external systems
• Utilize and contribute to agentic AI frameworks (e.g., LangChain, AutoGen, Semantic Kernel, Crew AI) to build robust and scalable AI agents
• Develop and integrate Model Context Protocol (MCP) solutions to standardize how AI applications access and utilize external data sources, tools, and real-time information
• Lead the development of full-stack applications that integrate generative AI models and agentic systems, ensuring seamless user experiences
• Work with front-end technologies (e.g., React, Angular, Vue.js, JavaScript, TypeScript, HTML, CSS) and back-end frameworks (e.g., Python with Flask/Django/FastAPI, Node.js, Go)
• Design and implement scalable RESTful APIs and microservices to expose AI functionalities
• Deploy, manage, and optimize AI/ML workloads and full-stack applications on at least one major cloud platform (AWS, Azure, or GCP)
• Implement LLMOps/MLOps and DevOps best practices for continuous integration, continuous delivery (CI/CD), model deployment, monitoring, and lifecycle management
• Follow coding best practices and contribute to testing and documentation
• Stay abreast of the latest advancements in generative AI, agentic systems, foundation models, and related fields through continuous research and experimentation
• Collaborate effectively with cross-functional teams, including product managers, data scientists, researchers, and other engineers
• Communicate effectively with both technical and non-technical team members, ensuring alignment and understanding across all project phases.

Position Summary:

We are looking for a Staff Software Engineer – Full Stack & AI Innovation with strong hands-on experience in TypeScript (Node.js, JavaScript), and/or Python and a passion for leveraging AI-driven code generation tools to accelerate development. You will play a critical role in operationalizing GenAI-based code generation platform. This role involves translating product specifications into structured inputs for GenAI tools, reviewing the code generated by GenAI tool, and providing feedback to product engineering team to improve quality and performance of the GenAI tool.

You will work closely with product managers, software engineers, and AI specialists to ensure that the generated code aligns with business and technical requirements. The ideal candidate is curious, adaptable, critic and eager to evaluate AI-assisted code generation tool.

Key Responsibilities:

• Develop, Analyze and structure product specifications for input into GenAI programming tools.
• Operate GenAI systems to generate code based on structured inputs.
• Perform detailed code reviews of GenAI-generated programs to ensure correctness, performance, and maintainability.
• Utilize several other AI-powered code generation tools (Cursor.ai, Windsurf, etc.) to compare and optimize GenAI tool in subject.
• Provide feedback to improve GenAI model outputs and prompt engineering strategies.
• Review and validate generated code for correctness, efficiency, and adherence to coding standards.
• Maintain documentation of input formats, code review findings, and feedback cycles.
• Stay current with advancements in GenAI programming tools and code generation technologies.
• Participate in code reviews and mentor junior developers.

Basic Qualifications:

• Bachelor’s/master’s in computer science, Engineering, or equivalent experience.
• 8 to 10 years' experience with strong expertise in at least one of the following:
• TypeScript / JavaScript (Node.js, React, Next.js, Angular, Vue.js)
• Python (Django, Flask, FastAPI/ RestAPI)
• Person must have designed, developed, and maintained scalable front-end and back-end applications using TypeScript/JavaScript/Python.
• Solid understanding of front-end technologies (HTML5, CSS3, Tailwind, Material UI or similar).
• Familiarity with GenAI tools and LLM-based code generation platforms (e.g., GitHub Copilot, CodeWhisperer, etc.).
• Experience with databases: SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, DynamoDB).
• Hands-on experience with Cursor.ai and/or Windsurf (plus other AI-assisted coding tools like GitHub Copilot, Tabnine, Codeium).
• Strong understanding of software development principles and code review practices.
• Familiar with Code review tools (e.g. GitHub, GitLab, Bitbucket etc)
• Strong grasp of software design principles (OOP, SOLID, microservices).
• Excellent problem-solving, debugging, and collaboration skills.
• Excellent analytical and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Experience working with prompt engineering or structured input design for GenAI systems.
• Exposure to MLOps or AI model evaluation frameworks.
• Knowledge of software architecture and design patterns.
• Knowledge of containerization (Docker, Kubernetes).
• Exposure to serverless architecture and event-driven systems.
• Contribution to open-source or AI-driven development communities.

The Community You Will Join:

The CRM Engineering team builds world-class tools that drive growth and foster meaningful relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more. This team tackles some of the most challenging and unique problems faced by our business. Here are a few examples:

• Growth Platform: Designed to increase supply and retain existing hosts.
• Policy Platform: Enables Airbnb to engage with regulatory bodies across the globe regarding short-term rental regulations. This platform tracks regulations that impact the Airbnb business and provides intelligence to address unique business challenges.
• Community Platform: Establishes a social platform to drive community enablement, collaboration, and success.
• Agent Tools: Empowers agents to understand and resolve issues that customers are unable to address on their own.
• Aircover Claims Platform: Facilitates the processing of claims for Aircover insurance products, offering protection to both hosts and guests.

The Difference You Will Make:

The Community Platform team is building a groundbreaking social platform aimed at delivering a differentiated service to our community. This platform will empower local communities to collaborate, support community leaders, host local and global events, provide improved resources, drive engagement, mobilize the community, and offer direct feedback to Airbnb.

We are seeking a highly skilled and motivated Full Stack engineer who is passionate about making a difference through their work. You will play a significant role in shaping the technical vision and then delivering a solution that is flexible, efficient and scales with the needs of the business. Each individual brings their own unique skill set, experiences, thought leadership and technical expertise to solve these technical challenges for Airbnb.

A Typical Day: 

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features
• Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch.
• You’ll be reviewing code and design docs, giving feedback on product specs and mocks.
• Provide critical input in team roadmap and technical direction.

Your Expertise:

• 6+ years of full software development experience
• Proficient in at least one major programming language (preferably Java / Kotlin / Scala / Ruby on Rails / Python).
• Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing.
• Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms.
• Passionate about design and building UX products. You bring flexibility to collaboration with design and product partners by presenting tradeoffs and iterating to the ideal solution.
• Outstanding communication and interpersonal skills and detail oriented.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.

The Team  

The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.  

Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor. 

The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud. 

This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.  

Role purpose  

The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.  

How you contribute  

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges. 

• Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance 

• Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities. 

• Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.  

• Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team. 

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.  

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress. 
    

Skills, competencies and qualifications  

Required:  

• 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot. 

• Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.   

• Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.  

• Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc. 

• Expertise in databases (SQL and NoSQL), and their optimization techniques. 

• Expertise in CI/CD, Containerization and Kubernetes. 

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.  

• Ability to deploy and monitor applications in production along with diagnosing any technical issues.  

• A portfolio of past projects showcasing full-stack development skills.  

• Ability to work independently and as part of a collaborative team.  
  
  
• Strong commitment to delivering high-quality code and solutions on time and within scope.  

Educational qualifications 

• Bachelor's degree in computer science, engineering, or related field  

Desirable:  

• Experience with PHP.  

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.  
   

Other requirements  

• This position requires the ability to be On Call.  

Key relationships  

There are no direct reports to this role.  

Key stakeholders include:  

• Service owners and their teams.  

• Technical leadership and senior management, including VPs.  

• Engineering teams.  

• Network and Telecom teams.  

• Customer service teams.  

• Compliance and infosec teams.  
   

Reporting Structure 

• This position reports to the Senior Engineering Manager  

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re looking for a strong technical contributor to drive AI/ML innovation and deliver real business impact through intelligent solutions.

You’ll:

• Identify high-impact opportunities using AI/ML to solve customer and business problems
• Partner with stakeholders and influence decisions through data-driven insights
• Build and deploy end-to-end ML models (including LLMs) using structured and unstructured data
• Collaborate with engineering teams to develop scalable data and ML pipelines
• Take full ownership from idea to production, delivering measurable business outcomes

This role is ideal for someone who can combine deep technical expertise with business thinking to simplify complexity and build impactful, production-ready AI solutions.

About You

1. 7+ years of experience in the data science/machine learning domain, preferably with hands-on end-to-end model building experience
2. Curious mind to learn, explore and identify biggest customer opportunities
3. Build strong relationships across both technical and business/product teams, earn trust with leadership
4. Driven towards forming opinions and conclusions through data and experimentation, rather than anecdotes and hearsay
5. Willingness to dive deep into the tech stack as well as hands-on coding
6. Experience in building end to end ML models, across the ML lifecycle
7. Strong communication and leadership presence
8. Technical skills- hands on with scripting required, with knowledge or willingness to learn tools/softwares. Knowledge of R, SQL, Python, Statistical modeling, experience with AWS/Azure/GCP ML suite
9. Experience in the following domains/industries preferred- SaaS, ecommerce, pricing or payments
10. Bachelors/Masters in a technical or natural sciences domain from a top university

Even if you feel like you meet some, but not all of the qualifications, we would love it if you take the time to apply to the role. As we evolve and scale up a relatively new team, we strongly believe that a diverse team structure will accelerate progress towards our objectives.

The Team

Zuora Platform Tech is at the forefront of technological and business transformation, tackling complex, ambiguous problems to drive innovation. As part of the AIMS team (AI, ML, and Science), you’ll work on applying advanced AI and data science to enable total monetization across Zuora’s product suite and beyond.

The team operates at the intersection of AI, business strategy, and product innovation, solving high-impact problems like pricing, forecasting, segmentation, and optimization. The tech stack includes Java, Spring, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, and AngularJS.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

So, What's the Role All About?

We are looking for a Specialist Software Architect to lead the architectural vision, design, and evolution of our AI-driven and Conversational Solutions platform. This role demands deep hands-on expertise in Python, AWS Cloud services, AWS Knowledge Hub, and multiple Knowledge Base technologies, along with proven experience designing simplified, scalable, and resilient architectures using microservices and AWS-native services.

You will play a critical role in shaping the technical foundation of our Conversational AI platform — one that handles millions of interactions per day, meets strict SLAs (99.99%), and supports zero-downtime deployments, robust disaster recovery, and enterprise-grade AI orchestration. You will be the go-to architect for proposing pragmatic, simplified designs that balance innovation with operational excellence.

How Will You Make an Impact?

Architecture & System Design:

• Own and define the end-to-end architecture of the Conversational AI and Knowledge platform, covering AI model integration layers, data stores, knowledge bases, and external integrations.
• Design enterprise-scale, cloud-native, microservices-based architectures capable of handling high concurrency, burst traffic, and real-time conversational workloads.
• Propose simplified, cost-effective architectural designs leveraging AWS-native services — avoiding over-engineering while ensuring scalability and resilience.
• Define reference architectures, architectural blueprints, and non-functional requirements (NFRs) for performance, reliability, security, and maintainability.
• Drive event-driven and asynchronous architectures using AWS-native services such as SQS, SNS, EventBridge, and Step Functions.
• Define best practices for microservices design, domain-driven design (DDD), API design (REST, async/event APIs), and AI integration patterns.
• Review and guide complex application-level designs, critical code paths, and AI pipeline architectures.

AI & Conversational Solution Architecture:

• Architect and evolve AI-driven Conversational solutions integrating large language models (LLMs), prompt engineering patterns, and enterprise AI orchestration frameworks.
• Design and implement Knowledge Base solutions using AWS Knowledge Hub, vector databases, RAG (Retrieval-Augmented Generation) architectures, and other knowledge management technologies.
• Define AI model integration strategies — including model selection, fine-tuning approaches, embedding pipelines, and response quality frameworks.
• Drive conversational UX architecture, ensuring seamless, context-aware, and low-latency interaction flows.
• Evaluate and recommend AI tooling, platforms, and frameworks aligned with business needs (e.g., AWS Bedrock, LangChain, OpenAI, Anthropic, Kore.ai, Dialogflow).
• Lead the design of multi-turn conversation management, intent resolution, and fallback handling architectures.

AWS Cloud & Microservices Architecture:

• Architect and optimise solutions using AWS services including but not limited to Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, Aurora Serverless, S3, Bedrock, and Kendra.
• Design cost-efficient, elastic scaling strategies aligned with unpredictable conversational AI workloads.
• Lead cloud governance, environment isolation, multi-account strategy, and infrastructure-as-code (IaC) practices.
• Define CI/CD pipeline standards, DevOps practices, and containerisation approaches (Docker, Kubernetes) for AI workload deployments.
• Drive microservices decomposition strategies — identifying service boundaries, inter-service communication patterns, and data ownership models.

Scalability, Resilience & Disaster Recovery:

• Design for extreme scale — high concurrent users, high TPS, and real-time AI inferencing demands.
• Own resilience strategies including multi-AZ and multi-region architectures, active-active or active-passive DR setups, and graceful degradation mechanisms.
• Define and validate RPO/RTO goals, conduct chaos testing, and lead DR drills.
• Ensure zero-downtime deployment capabilities through blue/green, canary, and rolling deployment strategies.

Security, Compliance & Reliability:

• Embed security by design across all AI and data architecture layers — covering authentication, authorisation, data privacy, encryption, and model safety guardrails.
• Support compliance requirements (SOC2, ISO, GDPR) from an architectural standpoint, particularly around AI data handling and knowledge base access controls.
• Partner with SRE and DevOps teams on observability, logging, distributed tracing, and alerting for AI workloads.
• Define SLIs, SLOs, and capacity planning models for conversational AI services.

Technical Leadership & Collaboration:

• Act as a technical mentor and trusted advisor to senior engineers, tech leads, and implementation teams.
• Lead architecture reviews, design councils, and technical decision forums — championing simplicity, pragmatism, and long-term maintainability.
• Partner closely with Product Management, AI/ML teams, and delivery teams to balance innovation with execution feasibility.
• Drive the long-term AI architecture roadmap and proactively reduce technical debt.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 10+ years of professional software engineering experience, with at least 4–5 years in a software architect or principal engineer role.
• Demonstrated experience designing and delivering AI-driven or Conversational AI platforms at enterprise scale.

Technical Expertise:

• Deep hands-on experience with Python — including AI/ML libraries, API development, and automation scripting.
• Strong expertise in AWS Cloud services — particularly those relevant to AI workloads: Bedrock, Kendra, Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, S3, and Aurora Serverless.
• Hands-on experience with AWS Knowledge Hub and multiple Knowledge Base technologies including vector databases, document stores, and semantic search platforms.
• Proven experience designing microservices architectures — including service decomposition, inter-service communication (REST, gRPC, event-driven), and distributed data management.
• Strong understanding of:
• RAG (Retrieval-Augmented Generation) architectures and embedding pipelines
• Prompt engineering and LLM integration patterns
• Modern authentication standards (OAuth2, OIDC, SAML)
• Web APIs — REST and async/event API design
• Databases (SQL/NoSQL) and data integration patterns
• Experience with CI/CD pipelines, DevOps practices, and containerisation (Docker, Kubernetes).
• Familiarity with AI tooling and platforms such as AWS Bedrock, LangChain, OpenAI, Anthropic, Dialogflow, or Kore.ai.
• Experience with GenAI and Agentic AI application development.

Architecture & Scale:

• Demonstrated success designing systems for high traffic, low latency, and high availability at global scale.
• Deep experience with resilience, disaster recovery, and failover design in cloud-native environments.
• Strong track record of proposing simplified, pragmatic architectural solutions that avoid unnecessary complexity.
• Experience with event-driven systems, message queues, and streaming architectures.
• Strong understanding of cloud networking, caching strategies, and data modelling for AI workloads.

Good to Have:

• Experience with CCaaS or real-time communication platforms (e.g., NICE CXone).
• Exposure to multi-region SaaS deployments and hybrid serverless/container architectures.
• Familiarity with OpenSearch or Elasticsearch for conversational data search and analytics.
• Experience with cost optimisation strategies at scale on AWS.
• Knowledge of frontend technologies (JavaScript/TypeScript, React) for full-stack architecture awareness.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10787

Reporting Into: Director , Engineering

Role Type: Individual Contributor 

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior Software Engineers who crave variety and ownership. Whether your expertise is in front-end, back-end, test automation, ops, or infrastructure, you’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. 

You Will:

• Work on all areas of the software from front end, back end, cloud infrastructure and test automation
• Drive high standards within the team for all internal services and open source tooling/libraries we maintain
• Deploy service and infrastructure changes frequently in a lean agile environment using full CI/CD
• Contribute in all aspects of product development: idea generation, customer engagement, planning, design, prototyping, execution, shipping, and operational excellence
• Collaborate with a team of passionate, engaged engineers, and with cross-functional teams that include product managers, UX designers, UX researchers, and more
• Actively mentor more junior engineers, showing how to balance customer delivery while holding high coding, service, and cloud infrastructure standards
• Apply different approaches to problem solving and help validate your ideas and those of your teammates
• Strategically apply and champion AI tools within your team's domain to improve project execution, system design, quality, and debugging, leading adoption of AI best practices and driving measurable productivity gains
• Help define success for yourself, your team, and the features you help to conceive, build, and ship
• Perform other duties as assigned

You Are:

• 7+ years of experience in Backend / Fullstack development
• Proficient with at least one of the following: Golang, Java, Node.js
• Familiar with algorithms, data structures, and coding best practices
• Curious, and always want to get to the bottom of why things work the way they do
• A supportive leader. You want to help people get unstuck, and can easily recognise that teams are more effective when colleagues look for opportunities to help one another.
• A great communicator. You can break a concept down based on your audience, whether they’re technical or non-technical - and your medium, whether it’s verbal, in prose, or in code
• A builder who takes pride in your craft and works toward quality
• An empathic individual who can help translate customer feedback and needs into features that solve problems
• Someone who views bugs, mistakes, and compiler errors as opportunities to learn
• Legally eligible to work in India on an ongoing basis
• Fluency in English is required

You Have:

• Experience with distributed systems at scale
• Understands event-driven architecture’s principles, advantages and limitations, and can apply it appropriately
• Hands-on experience with Kinesis, Kafka, or similar
• Experience with Go or other C-like languages such as Java
• Experience with improving large-scale event processing systems is desirable
• Experience with database log streams e.g. MS-SQL Transaction Logs, MySQL Bin Logs is desirable
• Experience with stream processing frameworks such as Flink, Spark, or other is desirable
• Squad lead or team lead experience is desirable

BitGo is looking for a Blockchain Operation Engineer to help build out, maintain, and troubleshoot our rapidly expanding blockchain infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified engineers will have a background in computer systems engineering, or systems engineering and analysis.

This position will be located in India but will work as part of a global team of engineers.

Responsibilities:

• Implementing changes to production infrastructure where uptime is key
• Maintain high availability of BitGo’s Blockchain services
• Be a member of the operations response team (on-call)
• Facilitate deployment of new code
• Support operational monitoring and alerting
• Ensure reliability and availability to our logging platform
• Maintain our Blockchain stack on Kubernetes and AWS
• Support deployment strategy - automation, scripting, workflow
• Automation, infrastructure as code using Terraform

Skills & Experience: 

BitGo is looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in a transparent and collaborative culture with the goal of making BitGo successful.

Required: 

• 3+ years of experience in a DevOps or Cloud Infrastructure related role
• Strong experience with Linux administration
• Fluency with AWS and Kubernetes
• Fluency with Bash, Python or GoLang
• Experience with scaling and performance of large systems
• Strong security background and secrets management
• Experience being a member of an on-call rotation
• Interest in blockchain and cryptocurrency space

Preferred: 
Experience with running or using blockchains

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

• Competitive salary
• IT equipment support for work
• Meal and commute allowance
• Medical Insurance
• Attractive Well-being allowance (comprised of medical, wellness and fitness aspects)
• Snacks: on-the-house in the Bangalore office
• Great/Talented workforce to learn and grow with

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.

The Role

As a Senior Software Engineer (GO) - DNS & Network Systems, you will own the architecture and delivery of Securly's DNS-over-HTTPS (DoH) resolver — a production-grade, identity-aware DNS service that enforces filtering policy at the browser and OS level for millions of students on managed Chromebooks.

This is a critical infrastructure role at the intersection of DNS, identity, and network security. You will design and build a high-performance DoH resolver in Go that extracts device and user identity from Chrome enterprise policy URL templates and integrates with Securly's DNS policy engine and Redis infrastructure. You own the full lifecycle: architecture, implementation, TLS configuration, and production deployment on AWS.

This role is the technical foundation of a potential simplification of Securly's SmartPAC identity architecture. Done well, it could collapse significant DNS-RPC signaling complexity (DID/cookie system, IP fusing, brokering state) that has been a source of reliability issues. The scope of that architectural decision will evolve with the POC, and you will be the engineer best positioned to inform it.

What You'll Do

• Architect and build a production-grade DoH resolver in Go, integrated with Securly's DNS policy engine and Unbound infrastructure.
• Implement identity extraction from Chrome's DnsOverHttpsTemplatesWithIdentifiers URL template variables — mapping encrypted DNS queries to device and user identity, and evaluate the degree to which this approach can replace SmartPAC DNS-RPC signaling.
• Build an Unbound plugin with filtering business logic to process DoH queries with identity parameters from the URL template.
• Integrate with Redis infrastructure for policy lookups, identity mapping, state management, and feature flags; document failure modes and define graceful degradation behavior.
• Own TLS termination: certificate provisioning, renewal, and ensuring Chrome correctly validates the DoH endpoint certificate.
• Architect and own the CloudFormation deployment stack: NLB, Auto Scaling Groups, Route53.
• Lead the POC and production hardening phases in collaboration with Securly's Distinguished Engineer; produce a written ADR capturing tradeoffs and the go/no-go recommendation after POC.
• Mentor junior engineers on DNS fundamentals, Go patterns, and infrastructure-as-code practices.
• Document the new architecture and own knowledge transfer as the system transitions.

Skills & Requirements

Who You Are

• You think in protocols. DNS, TLS, HTTP/2 — you know what happens at the wire level and find that interesting, not painful.
• You are comfortable owning a project end to end: from research and POC through production hardening and deployment, without being handed a spec.
• You write Go that other senior engineers want to read. Idiomatic, tested, observable.
• You have worked on infrastructure other products depend on and understand what production ownership actually means.
• You produce written artifacts (ADRs, position papers, risk registers) to anchor ambiguous decisions rather than leaving them implicit.
• You make other engineers better. Your code reviews are substantive, your design feedback is specific.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

About Securly

Benefits

The Role

The Senior Software Engineer (Rust) - Proxy Infrastructure will own production hardening, performance validation, and infrastructure operations for Securly's Rust web filtering proxy — establishing the reliability and scalability baseline that millions of students depend on, and owning the on-premise Docker proxy appliance for school network environments.

Your mission is to ensure the proxy performs, scales, and deploys reliably in production. You will own canary rollout configuration, CloudFormation-based scaling infrastructure, load testing strategy, and performance baseline definition. You will also own the on-premise Docker appliance — a lightweight Rust proxy deployed in school network environments that intercepts TCP traffic and prepends identity headers.

At L5, this is not purely an infra-execution role. You are expected to identify systemic reliability risks in the proxy stack and propose architectural mitigations, not just react to incidents. You define what 'production-ready' means and enforce that bar.

What You'll Do

• Define what 'production-ready' means for the Rust proxy: establish written performance baselines, reliability criteria, and the specific metrics that trigger a rollback vs. a hotfix.
• Design and execute load tests to identify performance bottlenecks; profile memory and CPU under peak and sustained load; produce baseline documents the team references across deployments.
• Own canary rollout configuration and CloudFormation-based ASG scaling policies — modify templates, configure health checks, tune scaling behavior; document every configuration decision with rationale.
• Identify and propose mitigations for known proxy infrastructure risk areas including Redis behavior under peak throughput, CORS/proxy transparency edge cases, and connection pool exhaustion.
• Maintain and harden the on-premise Docker proxy appliance — image builds, container networking, minimal image design, and distribution to school network environments.
• Investigate and resolve production performance issues under peak load; produce written post-mortems that close the loop on root cause.
• Build monitoring, dashboards, and alerting for proxy infrastructure (CloudWatch, Splunk); define SLO targets and ensure alerting is calibrated to them.
• Contribute to C++ to Rust business logic conversion work alongside the Proxy Conversion engineer.
• Support TCP stream handling and socket-level work for the on-premise appliance: bidirectional forwarding, port interception, identity header injection.

Skills & Requirements

Who You Are

• You take performance personally — you do not accept 'probably fast enough.' You profile, you measure, you prove it — and then you write it down.
• You have owned production infrastructure and understand that canary rollouts, health checks, and scaling policies are not afterthoughts — they are the job.
• You are comfortable in the systems layer: TCP streams, socket programming, and container networking are familiar territory.
• You identify systemic risks before they become incidents. You advocate for reliability improvements over tactical fixes.
• You produce written artifacts — post-mortems, baseline documents, SLO definitions — that outlast any individual incident or sprint.
• You operate well in an environment where production stability is a shared responsibility and on-call is part of the role.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

About Securly

Benefits

Job Summary

The position is responsible for designing, developing, testing, and maintaining software solutions that support business needs. It contributes to both new feature development and the enhancement of existing systems, applying software engineering principles to deliver reliable, scalable, and maintainable applications.

Essential Duties & Responsibilities

Design, develop, and maintain software systems, applications, or services.

Collaborate with team members and stakeholders to define technical requirements and translate them into solutions.

Write clean, efficient, and well-documented code following engineering best practices.

Participate in code reviews, testing, and deployment processes to ensure software quality and performance.

Contribute to troubleshooting and debugging efforts, identifying root causes and implementing solutions.

Support platform performance, monitoring, and operational health through logging, alerting, and diagnostics.

Engage in Agile development practices including sprint planning, stand-ups, and retrospectives.

Provide technical input into project planning, estimation, and risk assessment.

Perform other duties and responsibilities as required to support business needs.

Job Level Specifications

Extensive knowledge and application of principles, theories and concepts. Complete knowledge of all job functions and the broad industry best practices, techniques and standards.

Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine the best approach to achieve results and provide suggestions to improve policies and procedures.

Work is performed independently and requires the exercise of judgment and discretion. Exercises considerable latitude in determining objectives and approaches to assignments. Work may be reviewed at a high level.

May represent the organization as primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations.

Actions may impact on the organization. Failure to accomplish work will result in the inability to reach crucial organizational goals. Erroneous decisions may have a prolonged effect resulting in the expenditure of substantial resources.

Minimum Qualifications

Education: University degree preferred.

Typical experience: 5+ years in related role or experience.

Experience in software development using modern programming languages (e.g., Java, Python, C#, JavaScript).

Familiarity with application architecture, APIs, data modeling, and design patterns.

Knowledge of source control tools (e.g., Git) and CI/CD processes.

Understanding of performance optimization, scalability, and maintainability in software systems.

Ability to work collaboratively in a team environment and communicate effectively.

Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.

Preferred Qualifications

Experience working across full-stack environments (e.g., frontend frameworks, backend services, databases).

Familiarity with cloud platforms, microservices architecture, or containerization tools.

Exposure to system integration, monitoring practices, and operational support.

Demonstrated experience mentoring others or contributing to technical decision-making.

Working Conditions & Physical Demands

This position requires the ability to remain in a stationary position for extended periods and involves frequent use of a computer and other standard office equipment. It also requires effective communication in person and through digital channels, occasional movement within the workspace, and handling of light materials (typically under 10 pounds). Specific vision abilities include close vision and the ability to adjust focus. It may be performed in an office, remote, or hybrid work environment, depending on business needs and applicable work arrangements. Standard working hours apply, though flexibility may be required to accommodate deadlines or collaboration across time zones. Travel may be required depending on business needs. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

The responsibilities listed above are not all inclusive and may be changed at any time based on the needs of the business.

 Job Summary

We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.

The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.

What You'll do:

Automation & Test Execution

• Develop and maintain automated test scripts using Selenium, Playwright, or APEX.
• Design scalable automation frameworks for Salesforce and SAP integrations.
• Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.
• Identify automation opportunities to improve efficiency and reduce manual effort.

E-Commerce & Integration Testing

• Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).
• Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.
• Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).
• Ensure accurate data flow and business process validation across systems.

API, Performance & CI/CD

• Design and maintain API test automation for REST services using Postman/SOAP UI.
• Execute performance testing using JMeter or LoadRunner.
• Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).

Defect Management & Quality Assurance

• Identify, log, track, and retest defects to ensure timely resolution.
• Perform production smoke testing post-deployment to ensure system stability.
• Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.

Agile Collaboration & Test Management

• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).
• Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.
• Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.

Continuous Improvement & Mentorship

• Continuously improve testing processes, tools, and frameworks.
• Maintain clear documentation of test strategies and execution.
• Mentor team members and promote automation best practices.

Technical Skills

• Strong programming skills in Java or Python.
• Proficiency in JavaScript/TypeScript.
• Experience with Selenium, Playwright (preferred), and APEX.
• Expertise in API testing and performance testing tools.

Integration & Tools

• Strong understanding of SaaS applications and end-to-end integration testing.
• Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).
• Experience with Jira or similar tools.

What you bring:

Experience: Proven experience as a Test Automation Engineer or similar role with
hands-on experience in automated testing of Salesforce / SAP systems.

Technical Skills:

• Proficiency in modern web technologies (JavaScript/TypeScript).
• Strong programming skills in Java/ Python
• Hands-on experience with testing tools like Selenium, Playwright, APEX
• Good to have experience in Playwright.
• Expertise in API testing tools (Postman, SOAP UI) and performance testing (JMeter, LoadRunner).
• Integration Testing: Familiarity with SaaS applications and full-stack integration testing.

Tools & Platforms:

• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Knowledge of version control systems like Git
• Preferred Qualifications:
• Familiarity with Agile/Scrum methodologies.
• Experience working in B2B SAAS Company.
• Expertise in security testing methodologies.

#LI-VG1

#LI-Hybrid

About the Role

Platform Science is looking for a Full Stack Developer  with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.

You report to the Software Development Manager (implied reporting structure based on template).

Essential Responsibilities

• Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.

• Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.

• Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.

• Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.

• Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.

Experience

Required experience

• 8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.

• Strong expertise in full stack development with React.js, Node.js, and API development.

• Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).

• Expertise in event-driven integration patterns (e.g., pub/sub messaging).

• Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).

• Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).

• Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.

Other Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.

• Strong grasp of software engineering principles, design patterns, data structures, and algorithms.

• Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.

• Excellent oral and written communication skills (implied requirement).

• Passion and willingness to learn new technologies (implied requirement).